Myths and Reality Related to Cloud PBX Solutions
CloudenabledVoIPcommunicationsolutionsprovide greaterreachandbetterbusinesscontinuity.There areseveraladvantagesofusingacloudbased multi tenant IP PBX. Cloudplatformshavebeeninthe industryforseveralyears.Thetechnologyhasalso maturedovertime,butstill,therearesomemythsnot leavingthemindsofVoIPserviceprovidersandthatis whytheyrefrainfromusingthispowerfultechnology tohosttheir multi tenant IP PBX solutions.
Thisarticlesharesthemajormythsrelatedtocloud based multi tenant IP PBX software.Moreover,this articlealsosharestherealitytogiveyouaclearhint aboutthesoftware.
➢Myth #1: Security risks are high with a cloud PBX solution: -
Cloudsolutionsarehostedoverremotedatacenters,unlikeonpremisessolutionhostingmodels.Data,software,andallother infrastructuralcomponentsarehostedinthevirtualcloud.This oftencausesamajorconcerninthemindofVoIPbusinessowners. Theyfindthistechnologyriskyandvulnerable.Theyareconcerned aboutsecuritybreachesandattacks.
Reality
Therealityiscompletelydifferent.A cloud multi tenant PBX solution isabsolutelysecureandprotected.Withthe bestcloudplatformproviders,thissolutionissecurerthan anon-premisessolution.Thetopcloudhostingproviders investinthesecurityofplatformsstoredandmanaged throughtheircloudplatforms.
➢Myth #2: The quality of call (QOC) is not up to the mark:-
ManyVoIPprovidersusing multi tenant IP PBX solutions oftenhaveamisconceptionthatifaPBXsoftwaresolutionis hostedoverremotecloudplatforms,itwillnotdeliveras goodqualityofcallasitshould.Thevoiceandvideoquality wouldbedetrimental.
Reality
Thisisnottrueatall.Amajorityofcloudhostingproviders ensureexcellentinfrastructurethatsupportsexceptional qualityofserviceandcalls.Onecanevenachievecrystal clearvoicequalitywithhighbandwidthinternetconnection. Moreover,ifabusinessphoneserviceproviderisconcerned aboutthequalityofcallsbecauseofdatacentersandtheir locations,thentheycanchoosethedatacenterswithintheir servicearea.Themajorcloudhostingplatformshavedata centersnearmajorgeographicalareas.
➢Myth #3: Ownership will be compromised: -
ThisisoneofthemajorconcernsofVoIPserviceproviders thatrestrictthemtousecloudsolutions.Theydonotwantto useacloudenabled multi tenant IP PBX becausetheythink theywillloseownershipofdata,software,etc.Theyhavea doubtthatcloudproviderswillusetheirdatafortheirown interestandbusinessbenefits.
Reality
Therealityisamajorityofcloudplatformsadvocatedata privacyandconfidentiality.Theyneveraccessthe informationhostedontheirplatforms.A cloud multi tenant PBX solution anddatastoredontheplatformwillbeowned bythebusinessitself.Inadditiontothat,thelegislationand regulatorycompliancesarestrictthatenforcecloudplatform ownerstorespectdataprivacyrules.
➢Concluding notes: -
Cloudenabledtelephonyisnotnewinthemarket.Ithas beenherefordecades.Ithasseveraladvantagestoofferto VoIPtelephonybusinessowners.Itprovidesreliable,secure, robust,andscalableplatformstoletbusinessesgrowfaster. Any multi tenant IP PBX software canbehostedoverany trustedcloudplatformwithoutanydoubt.
Settingupawholebusinessandpersistentlyscalingitup withtherightsoftwareisacakewalkwiththerightcloud platform.Allmythsrelatedtocloudplatformsarejustmyths andshouldnotbebelieved.Youmustnothaveanydoubt relatedtousingacloudenabled.Itisabsolutelysecureand reliable.Gocloudtoday!