NORTHEAST | SPRING–SUMMER 2026
Can’t Hear on the Phone? Get a NO-COST CapTel Captioned Telephone!
CapTel 2400i
No Landline Needed!
The CapTel® Captioned Telephone shows captions of everything a caller says, letting you read anything you cannot hear over the phone. To qualify for a no-cost phone, users only need hearing loss and an Internet connection! If you have difficulty hearing over the phone, contact your local Outreach Educator. Chris Moylan 920-540-0704 • chris.moylan@oeius.org
REQUIREMENTS: Hearing Loss, High Speed Internet. No-Cost phone option is subject to change without notice. Terms and conditions may apply. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. Automatic speech recognition software generates captions of what the other party to the call says, and, in certain circumstances, a live communications assistant may be included on the call to make needed corrections and/or add call details. The captions are then sent to the phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No cost is passed on to the CapTel user for using the service. CapTel captioning service is intended exclusively for individuals with hearing loss. CapTel® is a registered trademark of Ultratec, Inc. (v1 2-25)
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CONTENTS
SECOND ACT is a semiannual publication of ASJ Publishing LLC. Free copies are distributed throughout northeast Wisconsin. Personal copies are $5 to cover shipping and handling.
SPRING–SUMMER 2026
For more information, visit
SECONDACTMAGAZINE.COM
We try to provide up-to-date, accurate information and welcome updates, new resources, businesses, comments, and suggestions. Content in this publication is subject to change. Reproductions in whole or in part without written permission are prohibited. All rights reserved. ©2026
AGING & CAREGIVER RESOURCES
04
ALZHEIMER’S & DEMENTIA
09
END OF LIFE
11
ESSENTIAL PREPARATION
13
Enhancing Independence: Top Three Aging in Place Home Improvement Projects
editorial director & director of sales Amy S. Johnson
GENERAL
14
17
Adopting a Companion Animal
18
publication designer Barbara Wilson
HEALTH
22
senior copy editor Kyle Jacobson
RETIREMENT HOUSING & LONG-TERM CARE
24
director of production & design Jennifer Denman
SAFE & HEALTHY AT HOME
27
director of technology & design Barbara Wilson
Five Signs Your Loved One May Need More Support at Home
28
administration Olivia Leichsenring contributing writers Lisa Bernard, Lakeland Care Inc., Chad T. Speight photographs Dane County Humane Society, Lori Sulmasy, Eric Tadsen, Kyle Wege of Crimson Sun Studios
ASJPUBLISHING
LLC
PO Box 559 McFarland, WI 53558 (608) 729-4888 sam@secondactmagazine.com secondactmagazine.com
SECONDACTMAGAZINE.COM
Abuse & Neglect
5
ADRCs (Aging & Disability Resource Centers) 5 Advocacy Group & Support Caregiver Information Disability Resources Health Plans & Assistance Managed Care Providers Nonprofit Organizations Senior Centers Veteran Services
5 6 6 7 7 7 7 8
AGING & CAREGIVER RESOURCES
AGING & CAREGIVER RESOURCES | 5
ABUSE & NEGLECT Under Wisconsin statutes, elder abuse and neglect includes physical, emotional, financial, and sexual abuse/assault. See Wisconsin Elder Adults-at-Risk Help Lines below or call 911. Visit dhs.wisconsin.gov /aps/index.htm.
WISCONSIN ELDER ADULTS-AT-RISK HELP LINES: BROWN COUNTY HUMAN SERVICES DEPARTMENT Daytime: (920) 448-6000 After Hours: (920) 436-8888
CALUMET COUNTY HUMAN SERVICES DEPARTMENT Daytime: (920) 849-1400 Weekend: (920) 849-9317
ELDER ABUSE TASK FORCE – FOND DU LAC ADRC (920) 929-3466
ELDER OR ADULT-AT-RISK REPORTING – WINNEBAGO COUNTY (877) 886-2372
FOND DU LAC COUNTY DEPARTMENT OF HUMAN SERVICES
Medicaid, social security, caregiver supports, benefit specialists, and respite information. Below are the ADRCs in your area by county.
ADRC OF BROWN COUNTY (920) 448-4300 adrcofbrowncounty.org
ADRC OF CALUMET COUNTY (920) 849-1451 youradrcresource.org
ADRC OF FOND DU LAC COUNTY
ADVOCACY GROUPS & SUPPORT Support for or on behalf of someone for a particular cause, issue, or policy.
AARP
(866) 448-3611 (920) 921-7433 Fond du Lac states.aarp.org/region/wisconsin
BBB OF WISCONSIN (BETTER BUSINESS BUREAU)
(920) 929-3466 fdlco.wi.gov/adrc
(800) 273-1002 bbb.org/wisconsin
ADRC OF THE LAKESHORE (SERVING KEWAUNEE AND MANITOWOC COUNTIES)
COALITION OF WISCONSIN AGING GROUPS (CWAG)
(877) 416-7083 manitowoccountywi.gov
(800) 488-2596 cwagwisconsin.org
ADRC OF OUTAGAMIE COUNTY
DEPARTMENT OF SENIOR SERVICES FOND DU LAC
ADRC OF WINNEBAGO COUNTY
ELDER RIGHTS PROJECT INTAKE HOTLINE
(920) 832-5178 youradrcresource.org
(877) 886-2372 co.winnebago.wi.us/adrc
(920) 929-3521
(844) 614-5468 Legal Action of Wisconsin – Oshkosh Office (920) 233-6521 Elder Rights Project
Daytime: (920) 929-3466 After Hours: (920) 929-3466
OUTAGAMIE COUNTY HEALTH AND HUMAN SERVICES DEPARTMENT
Daytime: (920) 832-4646 After Hours: (920) 832-4646
WINNEBAGO COUNTY DEPARTMENT OF HUMAN SERVICES
Daytime: (877) 886-2372 Oshkosh (920) 727-2882 x4683 Neenah/Menasha After Hours: (920) 233-7707 Oshkosh (920) 722-7707 Neenah/Menasha
ADRCs ADRCs can help make connections to resources about in-home personal care and nursing, housing options, housekeeping and chore services, home modifications, adaptive equipment, transportation, health, nutrition, homedelivered meal programs, Medicare, SECONDACTMAGAZINE.COM
6 | AGING & CAREGIVER RESOURCES WISCONSIN BOARD ON AGING & LONG-TERM CARE Ombudsman Program (800) 815-0015 longtermcare.wi.gov
WISCONSIN OFFICE OF THE COMMISSIONER OF INSURANCE (800) 236-8517 oci.wi.gov
CAREGIVER INFORMATION A caregiver is an individual who provides support and assistance to individuals with disabilities or long-term conditions. Visit the Safe & Healthy at Home section to find support assistance in your residence.
EASTER SEALS SENIOR SERVICES (920) 431-0843 easterseals.com/our-programs /senior-services
SPRING–SUMMER 2026 SECOND ACT
RESPITE CARE ASSOCIATION OF WISCONSIN (608) 222-2033 respitecarewi.org
VA CAREGIVER SUPPORT (855) 260-3274 caregiver.va.gov
WISCONSIN’S FAMILY CAREGIVER SUPPORT PROGRAMS (866) 843-9810 wisconsincaregiver.org
DISABILITY RESOURCES Also see ADRCs (Aging & Disability Resource Centers) in this section.
BLIND AND VISUALLY IMPAIRED INFORMATION & SERVICES – BY COUNTY (888) 879-0017 dhs.wisconsin.gov/blind
BUREAU OF AGING AND DISABILITY RESOURCES (BADR) (608) 266-2536 (Central Office) dhs.wisconsin.gov/dph/badr.htm
CAPTEL, INC.
CapTel® Captioned Telephone (920) 540-0704 captel.com
Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.
CURATIVE CONNECTIONS (920) 593-3535 curativeconnections.org
DISABILITY RIGHTS WISCONSIN (800) 928-8778 disabilityrightswi.org
EASTER SEALS DISABILITY HELP LINE OF OUTAGAMIE COUNTY (920) 832-0344 eastersealswisconsin.com
AGING & CAREGIVER RESOURCES | 7 LAKELAND CARE, INC.
N6654 N. Rolling Meadows Dr., Fond du Lac 54937 (920) 906-5100 info@lakelandcareinc.com lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).
WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (WTBBL) (800) 242-8822 dpi.wi.gov/talkingbooks
HEALTH PLANS & ASSISTANCE BOARD ON AGING & LONG-TERM CARE
Medigap helpline & health insurance related questions. (800) 242-1060 longtermcare.wi.gov
COMMISSIONER OF INSURANCE (800) 236-8517
HEALTHCARE MARKETPLACE healthcare.gov
LAKELAND CARE, INC.
N6654 N. Rolling Meadows Dr., Fond du Lac 54937 (920) 906-5100 info@lakelandcareinc.com lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).
SOCIAL SECURITY ADMINISTRATION (866) 770-2262 ssa.gov
WISCONSIN SENIOR MEDICARE PATROL (800) 488-2596 wisconsinsmp.org
A PARTNER FOR LOCAL CARE Lakeland Care is your local option for Family Care Program services. To learn more, contact your local Aging and Disability Resource Center (ADRC) at 844-947-2372.
www.lakelandcareinc.com
MANAGED CARE PROVIDERS LAKELAND CARE, INC.
N6654 N. Rolling Meadows Dr., Fond du Lac 54937 (920) 906-5100 info@lakelandcareinc.com lakelandcareinc.com
Lakeland Care offers care management services to help eligible elders and adults with disabilities live independently at home or in their community through the Family Care Program. Family Care eligibility is determined by the Aging and Disability Resource Center (ADRC).
NONPROFIT ORGANIZATIONS THE MARY BETH NIENHAUS ACTIVITY CENTER (920) 939-3088 mbnactivitycenter.org
THE SALVATION ARMY OF FOND DU LAC (920) 923-8220 facebook.com/thesalvation armyoffonddulac
SENIOR CENTERS FOND DU LAC CITY SENIOR CENTER (920) 322-3630
GOOD SHEPHERD SENIOR CENTER – SEYMOUR (920) 833-6434
NORTH FOND DU LAC VILLAGE SENIOR CENTER (920) 929-6811
OMRO-WINNEBAGO COMMUNITY CENTER (920) 685-0380
SECONDACTMAGAZINE.COM
8 | AGING & CAREGIVER RESOURCES OSHKOSH CITY SENIOR CENTER (920) 232-5300
RIPON SENIOR CENTER (920) 748-6225
SENIOR CENTER – DENMARK/ BROWN COUNTY (920) 863-8097
VILLAGE OF KIMBERLY SENIOR CITIZEN CENTER (920) 687-9021
WAUPUN SENIOR CENTER (920) 324-7930
VETERAN SERVICES AMERICAN LEGION – DEPARTMENT OF WISCONSIN wilegion.org
BROWN COUNTY VETERANS SERVICE OFFICE (920) 448-4450
CALUMET COUNTY VETERANS SERVICE OFFICE
VETERAN SERVICES – FOND DU LAC
DEPARTMENT OF WORKFORCE DEVELOPMENT
VETERANS AFFAIRS REGIONAL OFFICE
FOND DU LAC COUNTY VETERANS SERVICES
VETERANS MENTOR GROUP – APPLETON
FOX VALLEY VETERANS COUNCIL
VETERANS OUTREACH & RECOVERY – GREEN BAY
(920) 849-1452
dwd.wisconsin.gov/veterans
(920) 929-3117 dva.state.wi.us/cvso.asp
(920) 358-0662 foxvalleyveteranscouncil.org
GREEN BAY VET CENTER (920) 435-5650 vetcenter.va.gov
OUTAGAMIE COUNTY VETERANS SERVICES OFFICE (920) 832-5697 facebook.com/outagamie countyveteranservice
US DEPARTMENT OF VETERANS AFFAIRS
benefits.va.gov/benefits
SPRING–SUMMER 2026 SECOND ACT
(920) 929-3117
(800) 827-1000
veteransmentorgroup.org
(800) WIS-VETS (947-8387) wisvets.com
WINNEBAGO COUNTY VETERANS SERVICES
(920) 236-4898 co.winnebago.wi.us/veterans
WISCONSIN DEPARTMENT OF VETERANS AFFAIRS (WDVA) (800) 947-8387 dva.state.wi.us
AGING & CAREGIVER RESOURCES | 9
Caregiver & Family Programs 10 Dementia Friendly 10 Programs For Individuals With Dementia Issues 10 Support Systems & Local Resources 10
ALZHEIMER’S & DEMENTIA SECONDACTMAGAZINE.COM
10 | ALZHEIMER’S & DEMENTIA
CAREGIVER & FAMILY PROGRAMS ALZHEIMER’S ASSOCIATION – GREATER WISCONSIN CHAPTER (920) 469-2110 alz.org/gwwi
ALZHEIMER’S FAMILY AND CAREGIVER SUPPORT PROGRAM (AFCSP) (920) 906-4792
LIVING SPIRIT DEMENTIA RESPITE CENTER
326 E. North St., Appleton 54911 (920) 733-2303 x310 respite@felc.com felc.com/livingspirit
Living Spirit is a place for people with mild to moderate dementia to enjoy fellowship and entertainment while their caregivers run errands, do business, or just relax, knowing their loved one is spending time in a safe and supportive environment.
MEMORY CAFÉ AT OSHKOSH COMMUNITY YMCA (920) 230-8439 Find us on Facebook
DEMENTIA FRIENDLY CAREPATROL FOX CITIES AND GREEN BAY (920) 428-0827 foxcities.carepatrol.com
FOX VALLEY MEMORY PROJECT (920) 225-1711 foxvalleymemoryproject.org
PROGRAMS FOR INDIVIDUALS WITH DEMENTIA ISSUES FOX VALLEY MEMORY PROJECT (920) 225-1711 foxvalleymemoryproject.org
SUPPORT SYSTEMS & LOCAL RESOURCES ALZHEIMER’S ASSOCIATION – GREATER WISCONSIN CHAPTER (920) 469-2110 alz.org/gwwi
SPRING–SUMMER 2026 SECOND ACT
LIVING SPIRIT DEMENTIA RESPITE CENTER
326 E. North St., Appleton 54911 (920) 733-2303 x310 respite@felc.com felc.com/livingspirit
Living Spirit is a place for people with mild to moderate dementia to enjoy fellowship and entertainment while their caregivers run errands, do business, or just relax, knowing their loved one is spending time in a safe and supportive environment.
END OF LIFE | 11
Do-Not-Resuscitate Bracelets 12
END OF LIFE
Funeral & Cremation Services 12 Hospice Care 12
SECONDACTMAGAZINE.COM
12 | END OF LIFE
DO-NOT-RESUSCITATE BRACELETS Direct emergency medical technicians, first responders, and emergency healthcare facilities’ personnel. See also Legal category in the General Section to set up advance healthcare directives which can detail your wishes when you are unable.
DO-NOT-RESUSCITATE BRACELETS (DNR) INFO
(608) 266-1568 dhs.wisconsin.gov/ems/dnr.htm
FUNERAL & CREMATION SERVICES WISCONSIN DEPARTMENT OF HEALTH SERVICES Wisconsin Funeral and Cemetary Aids Program dhs.wisconsin.gov/em/wfcap.htm
SPRING–SUMMER 2026 SECOND ACT
HOSPICE CARE Provides pain relief, comfort, symptom management, and supportive services to individuals who usually have six months or less to live. Typically, care is provided by a team consisting of a doctor, nurse, social worker, counselor, chaplain, home health aide, and trained volunteers. The team works together to focus on the dying person’s and their family’s physical, psychological, social, and spiritual needs. This level of care can be provided in one’s residence (collaborating with the home health agencies/medical care), at most hospitals (collaborating with your hospital team), at most nursing homes, and at an inpatient hospice facility.
COMPASSUS – GREEN BAY (920) 321-2004 compassus.com
COPPERLEAF VILLAGE OF RIPON (920) 896-0440 copperleafcare.com
HEARTLAND HOME HEALTHCARE AND HOSPICE (866) 216-5708 heartlandhospice.com
OAKRIDGE GARDENS REHABILITATION & MEMORY CENTER (920) 739-0111 oakridgegardens.com
ST. PAUL HOSPICE SERVICES (920) 766-6180 stpaulelders.org
THEDACARE AT HOME (920) 969-0990 thedacare.org
UNITY HOSPICE (920) 338-1111 unityhospice.org
ESSENTIAL PREPARATION | 13
Advance Healthcare Directives 16 Emergency Preparedness 16 Estate Planning 16
ESSENTIAL PREPARATION SECONDACTMAGAZINE.COM
14 | ESSENTIAL PREPARATION
Bathroom accessibility upgrades in this remodel design are stylish, durable, and functional for the long term. This bathroom project features a shower area with zero-barrier-threshold entry along with waterproofed surrounds and built-in seating. The easy-to-reach lever controls with handheld shower sprayer, improved lighting, and integrated grab bars facilitate aging in place requirements.
The same condo kitchen remodel has thoughtfully designed drawers to eliminate the need for bending or reaching into deep cabinets. The cabinet design features large, sturdy handles and deep drawers for dish and pot storage along with pull-out access to kitchen tools and cooking supplies located adjacent to induction cooktop.
Photograph taken by Kyle Wege of Crimson Sun Studios and provided by Chads Design Build.
Photograph taken by Lori Sulmasy of Chads Design Build and provided by Chads Design Build.
Enhancing Independence: Top Three Aging in Place Home Improvement Projects by Chad T. Speight
As our population ages, the concept of aging in place has become increasingly important. Many seniors prefer to remain in their own homes rather than move to assisted-living facilities or nursing homes. To facilitate this, home improvements tailored to making living spaces safer and more accessible are essential. Focusing on the principles of universal design will help achieve optimum results and make your home accessible, welcoming, and safe for people of all ages. SPRING–SUMMER 2026 SECOND ACT
Bathroom Accessibility Upgrades Bathrooms can be particularly hazardous for seniors due to slippery surfaces and the awkward movements required for daily tasks, like bathing and toileting. Upgrading bathrooms with accessibility features can greatly reduce the risk of falls and make daily self-care routines easier. • Install grab bars near the toilet and in the shower/tub area for support.
• Replace traditional bathtubs with walk-in showers or tub-to-shower conversions to eliminate the need to step over high thresholds. • Install linear drains and zero-barrier thresholds and waterproof shower enclosures and surrounding areas to allow for flexible space use and easier cleaning. • Update lighting to facilitate grooming tasks and provide better
ESSENTIAL PREPARATION | 15 general lighting plus night light options. • Add nonslip flooring or apply antislip coatings to existing floors. • Install raised toilet seats or toilets with built-in bidets for comfort and ease of use.
handles or touch-activated faucets make for easier sink use. • Ensure adequate and layered lighting. This includes good general lighting and specific task lighting over work areas, which improves visibility and reduces the risk of accidents.
Kitchen Modifications The kitchen is another area where aging individuals may face challenges due to limited mobility or decreased flexibility and strength. By making strategic modifications, the kitchen can remain a functional and safe space for seniors to prepare meals and maintain effective access to kitchen appliances and foodpreparation items.
• Design work surfaces to be durable, well-lit, and easy to clean and maintain.
• Install pull-out shelves and drawers to eliminate the need for bending or reaching into deep cabinets.
• Install ramps or lifts to eliminate stairs at entry points.
• Replace traditional knobs with lever-style or large handles. Lever
The homeowners wanted an attractive and accessible entry off the driveway for their kitchen and bath addition. The entryway has an expansive landing with lever door handles and improved lighting. The stairs have a sturdy metal handrail and were constructed of composite materials for easy maintenance. The new entry was also designed to accommodate a ramp for wheelchair access if needed in the future. Photograph taken by Eric Tadsen of Tadsen Photography and provided by Chads Design Build.
Entrance and Exterior Improvements Creating a safe and accessible entryway is crucial for seniors who wish to remain in their homes. Exterior improvements can enhance both safety and convenience for older adults.
• Widen doorways and install lever-style door handles for easier wheelchair or walker access.
• Add motion-sensor lighting along walkways and at entrances to improve visibility at night. • Create a low-maintenance outdoor space with composite materials, raised garden beds, automatic irrigation systems, and similar features to facilitate gardening without excessive bending or kneeling. These home improvement projects can significantly improve the quality of life for seniors who wish to age in place by promoting safety, accessibility, and independence within their own homes. While the initial investment may seem daunting, the long-term benefits in terms of comfort and peace of mind are invaluable. Look for design professionals who have training and certifications in universal design to help you implement sensible and stylish solutions. It’s important to look ahead and plan for improvements now so that they can be designed and implemented before you require them. By proactively addressing potential hazards and barriers, seniors can enjoy their home for years to come while maintaining autonomy and dignity.
Chad T. Speight is a National Association of the Remodeling Industry (NARI) Certified Remodeler. He’s the owner and president of Chads Design Build located in Madison, WI.
CHADS DESIGN BUILD (608) 221-1799 chadsdesignbuild.com SECONDACTMAGAZINE.COM
16 | ESSENTIAL PREPARATION
ADVANCE HEALTHCARE DIRECTIVES Putting your preferences in writing. Visit the Legal category in the General section for assistance to learn about the important options you have to protect your wishes if and when you are unable.
EMERGENCY PREPAREDNESS Have a plan in place before an emergency. Communicate your plans with family, friends, and neighbors.
SPRING–SUMMER 2026 SECOND ACT
PACK AN EMERGENCY KIT
First aid supplies, blankets or sleeping bag, battery-powered radio, flashlights, extra batteries, and weather radio. If you have a pet, plan ahead for pet needs, including supplies of food and water and a pet carrier. Have prescription medications and any special medical supplies ready. You can find more information on emergency plans and supply kits at ready.gov.
ESTATE PLANNING See also the Legal category in the General section for additional information.
GABERT, WILLIAMS, KONZ & LAWRYNK, LLP (920) 733-5521 gwkl.net
GENERAL | 17
GENERAL Animal Services 20 Driver Safety 20 Education 20 Employment 20 Household Item Donations 20 Legal 20 Moving Services/Specialists 21 Recreation 21 Transportation 21 Volunteer Opportunities 21
SECONDACTMAGAZINE.COM
18 | GENERAL
Adopting a
COMPANION ANIMAL by Lisa Bernard
Dane County Humane Society (DCHS) operates under the belief that anyone who wants to love and care for a pet should be able to do so. Unfortunately, the cost to bring a furry friend home may seem out of reach for some. DCHS leaders realized the challenges some seniors face being able to afford bringing home a pet companion and sought out a program that could help SPRING–SUMMER 2026 SECOND ACT
meet this need. In the summer of 2021, DCHS partnered with Pets for the Elderly (PFE) to help reduce the cost of adopting a companion animal for seniors in our community. In 1992, PFE began working with two shelters in Ohio to carry out its mission of providing pet companions to seniors while helping shelter animals find new homes. After seeing years of success,
PFE branched out nationally in 2002. Currently, PFE works with 60 shelters in 35 states. When DCHS began receiving the PFE grant, adopters age 60+ received up to $50 off adoption fees. Thanks to the program’s ongoing success, that discount increased in 2025 to up to $75 off their cat and dog adoption fees. At DCHS, adoption fees cover
GENERAL | 19 “...anyone who wants to love and care for a pet should be able to do so.” spay/neuter surgery, age-appropriate vaccinations, flea and tick treatment, microchip implantation for dogs and cats, heartworm tests for adult dogs, and any additional veterinary treatment for animals at the shelter. In the first six months of the program at DCHS, 41 dogs, 57 cats, and 2 guinea pigs were adopted. Among the animals adopted was Kona. Virgean Ostrand had been searching for a year and a half for a dachshund when she spotted one on DCHS’ website one Sunday evening in June 2021. She and her husband, Dale, left their Door County home the next morning to make the more-than-twohour drive to DCHS to meet Kona. Virgean had heard about the PFE program, but when she and her husband decided to meet Kona, they didn’t know DCHS was a program partner. “I think it’s a great option,” Virgean says of the ability to adopt and receive a senior discount. “I’m hoping that more people can take advantage of the program. It really helped.” PFE and DCHS believe all seniors, including those living on fixed incomes, should be able to enjoy the comfort, companionship, and love of a pet. The discount afforded through PFE helps to make it possible for seniors to provide shelter animals with loving homes. Research also shows a number of health benefits to having pets, including increased fitness, less stress, decreased blood pressure, and decreased feelings of loneliness. Upon bringing Kona home, the Ostrands noticed a very easy transition. “He was the best trained family-friendly dog you ever met,” says Virgean, who hasn’t been without a dog for 43 years.
“Of course, he attached himself to my husband...little bugger. He’s just the perfect little doggie. I hope the senior discount program can continue. Kona has made such a difference in our lives. He made our lives bearable when I lost Oscar, my little long-hair doxie.”
Through the program, DCHS adopted 46 dogs and 49 cats into new homes in 2022. The program saw adoption numbers continue to grow in the years that followed, with 71 dogs and 51 cats adopted in 2023, 93 dogs and 74 cats in 2024, and 110 dogs and 115 cats in 2025. But what these numbers truly represent is the growing impact of the PFE program at DCHS, which helps more pets and seniors find companionship, joy, and love together. For seniors who would like the companionship of a pet but feel they cannot commit to a long-term timeframe, they can apply to foster an animal in need of temporary care outside the shelter. Some animals just need a break from the shelter while they wait to find their new families, while others need extra socialization or time to grow or to heal from an injury. To learn more about fostering, visit giveshelter.org/foster.
Lisa Bernard is the development and communications supervisor at DCHS. Photographs provided by Dane County Humane Society.
DANE COUNTY HUMANE SOCIETY (608) 838-0413 giveshelter.org SECONDACTMAGAZINE.COM
20 | GENERAL
ANIMAL SERVICES
EDUCATION
FOND DU LAC HUMANE SOCIETY
Offering formal and informal learning programs for aging adults.
(920) 922-8873 fdlhumane.org
FOX VALLEY HUMANE SOCIETY (920) 733-1717 foxvalleypets.org
FOX VALLEY TECHNICAL COLLEGE (920) 735-5600 classes.fvtc.edu
NEENAH ANIMAL SHELTER
UW-FOND DU LAC
OSHKOSH AREA HUMANE SOCIETY
UW-FOX VALLEY
(920) 722-9544 neenahanimalshelter.org (920) 424-2128 oahs.org
DRIVER SAFETY ADVOCAP
(920) 922-7760 Fond du Lac (920) 725-2791 Neenah (920) 426-0150 Oshkosh advocap.org
(920) 929-1100 fdl.uwc.edu
(920) 832-2600 uwfox.uwc.edu
WISCONSIN CAREGIVER ACADEMY AT UNIVERSITY OF WISCONSIN-GREEN BAY (920) 465-2642 uwgb.edu/outreach/wicare
EMPLOYMENT
AUTO SAFETY COMPLAINTS
Listings include employment assistance, career counseling, and training.
DISABLED PARKING LICENSE PLATES
EASTER SEALS WISCONSIN SELF-EMPLOYMENT SERVICES – GREEN BAY
(888) 327-4236
(608) 266-3041 dot.wisconsin.gov/drivers/vehicles /disabled/displate.htm
DMV SENIOR DRIVER INFO (608) 266-2327 dot.wisconsin.gov/drivers /drivers/mature
IDENTIFICATION CARDS/DMV (800) 924-3570 dot.wisconsin.gov
SPRING–SUMMER 2026 SECOND ACT
(920) 431-0843 eastersealswisconsin.com
WISCONSIN SENIOR EMPLOYMENT PROGRAM (WISE) (608) 242-4897 dhs.wisconsin.gov/wise/index.htm
HOUSEHOLD ITEM DONATIONS ST. VINCENT DE PAUL – APPLETON (920) 739-1679 svdpappleton.org
ST. VINCENT DE PAUL – FOND DU LAC (920) 322-9505 svdpfdlc.org
ST. VINCENT DE PAUL – GREEN BAY (920) 435-4040 svdpgb.org
ST. VINCENT DE PAUL – OSHKOSH (920) 235-9368 svdposhkosh.org
LEGAL DEPARTMENT OF SENIOR SERVICES – FOND DU LAC (920) 929-3521
GABERT, WILLIAMS, KONZ & LAWRYNK, LLP (920) 733-5521 gwkl.net
LEGAL ACTION OF WISCONSIN – OSHKOSH OFFICE Elder Rights Project (920) 233-6521
GENERAL | 21 FOND DU LAC DEPARTMENT OF SENIOR SERVICES
Handi-Van (920) 929-3110 Medical Appointments (920) 929-3936
FOX VALLEY CAB (920) 734-4546 foxvalleycab.com
GO TRANSIT – OSHKOSH (920) 232-5340 ridegotransit.com
NAHBRS – FOX VALLEY TRANSPORTATION PROGRAM (920) 850-3797 nahbrs.org
MOVING SERVICES/ SPECIALISTS SEGUES SENIOR MOVE SOLUTIONS
(920) 366-7560 — Green Bay area info@segues.net segues.net
TRANSPORTATION Listings below include nonemergency transportation. Check with carrier. Check the Senior Centers category in the Aging & Caregiver Resources section for transportation options as well.
For over 20 years, Segues (sĕg-wāys) has compassionately helped older adults and families navigate life’s transitions. Our customizable services are designed to ease the emotional, physical, and logistical challenges of downsizing, moving, and home clear-outs. Call us for a free inhome consultation.
CABULANCE – OSHKOSH
RECREATION
FOND DU LAC AREA TRANSIT
FOX WEST YMCA (920) 757-9820 ymcafoxcities.org
(920) 426-3900 nonemergency
CITY CAB – OSHKOSH (920) 235-7000
DIAL-A-RIDE – NEENAH (920) 886-6128 ci.neenah.wi.us (920) 322-3650
VETERANS SERVICE TRANSPORTATION
Winnebago County (920) 236-4898 co.winnebago.wi.us/veterans
VOLUNTEER OPPORTUNITIES These organizations are seeking aging adult volunteers. Check also the Senior Centers category in the Aging & Caregiver Resources section.
ADVOCAP
(920) 922-7760 Fond du Lac (920) 725-2791 Neenah (920) 426-0150 Oshkosh advocap.org
FOX VALLEY MEMORY PROJECT (920) 225-1711 foxvalleymemoryproject.org
HEART OF THE VALLEY YMCA (920) 830-5700 ymcafoxcities.org
HORICON MARSH EDUCATION AND VISITOR CENTER (920) 387-7893 horiconmarsh.org
MENASHA YMCA (920) 729-9622 ymcafoxcities.org
OSHKOSH COMMUNITY YMCA (920) 236-3380 oshkoshymca.org
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Chronic Conditions & Support 23 Dental Care 23 Eye Care/Low Vision 23 Fitness & Sports 23 Hearing/Audiology 23 Nutrition/Food Programs 23 Prescription Drug Assistance 23 Substance Abuse & Addictions 23
HEALTH
HEALTH | 23
CHRONIC CONDITIONS & SUPPORT Listings include various national, state, and local resources.
ALS ASSOCIATION WISCONSIN CHAPTER (414) 763-2220 alsawi.org
AMERICAN DIABETES ASSOCIATION
WISCONSIN DEPARTMENT OF HEALTH SERVICES OFFICE FOR THE BLIND AND VISUALLY IMPAIRED (888) 879-0017 dhs.wisconsin.gov/blind
WISCONSIN TALKING BOOK AND BRAILLE LIBRARY (800) 242-8822 dpi.wi.gov/talkingbooks
diabetes.org
FITNESS & SPORTS
AMERICAN HEART ASSOCIATION
FOND DU LAC FAMILY YMCA
(800) 242-8721 heart.org
(920) 921-3330 fdlymca.org
AMERICAN PARKINSON DISEASE ASSOCIATION (APDA)
OSHKOSH COMMUNITY YMCA
apdaparkinson.org/community
(920) 236-3380 oshkoshymca.org
ARTHRITIS FOUNDATION Wisconsin Office
HEARING/AUDIOLOGY
(414) 321-3933 arthritis.org/wisconsin
DIABETIC SUPPORT GROUP Aurora Health Care (920) 907-7000
FOND DU LAC COUNTY SENIOR SERVICES Living Well with Chronic Conditions (920) 929-3114
PARKINSON’S SUPPORT GROUP
Aurora Health Center – Fond du Lac (920) 906-4792
DENTAL CARE AMERICAN DENTAL ASSOCIATION (800) 621-8099
EYE CARE/LOW VISION WISCONSIN COUNCIL OF THE BLIND AND VISUALLY IMPAIRED (800) 783-5213 wcblind.org
NATIONAL ASSOCIATION FOR HEARING & SPEECH (800) 638-8255
NATIONAL HEARING AID HOTLINE (800) 521-5247
HOLYLAND FOOD PANTRY, INC. – Malone (920) 418-1580
LOAVES AND FISHES Church of Peace – Fond du Lac (920) 904-5556
PRESCRIPTION DRUG ASSISTANCE SENIORCARE PRESCRIPTION DRUG ASSISTANCE Fond du Lac Benefit Specialist (920) 929-3521
SENIORCARE RX WISCONSIN PRESCRIPTION DRUG ASSISTANCE PROGRAM (800) 657-2038 dhs.wisconsin.gov/seniorcare
SUBSTANCE ABUSE & ADDICTIONS ALCOHOLICS ANONYMOUS (920) 997-0221 Appleton (920) 922-7512 Fond du Lac (920) 432-2600 Green Bay (920) 731-4331 Menasha (920) 410-4620 Oshkosh
NUTRITION/FOOD PROGRAMS
GAMBLING HOTLINE
Check also Aging & Caregiver Resources and Safe & Healthy at Home sections.
(920) 435-2093 jackienitschkecenter.com
ADVOCAP
NOVA COUNSELING SERVICES
BRANDON COMMUNITY FOOD PANTRY
SAMHSA (SUBSTANCE ABUSE AND MENTAL HEALTH SERVICES ADMINISTRATION) NATIONAL HELPLINE
(920) 922-7760 Fond du Lac (920) 725-2791 Neenah (920) 426-0150 Oshkosh advocap.org
Brandon Village Hall (920) 273-9196
BROKEN BREAD PLUS FOOD PANTRY St. Paul’s Cathedral – Fond du Lac (920) 921-3363
(800) 522-4700
JACKIE NITSCHKE CENTER
(920) 231-0143 novaoshkosh.com
(800) 662-HELP (4357) samhsa.gov Free, 24hr/365day information service in English and Spanish.
WISCONSIN COUNCIL ON PROBLEM GAMBLING (800) 426-2535 24hr/365day wi-problemgamblers.org
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Alzheimer’s/Dementia/ Memory Care 25 Assisted Living - AFH 25 Assisted Living - CBRF 25 Assisted Living - RCAC 26
RETIREMENT HOUSING & LONG-TERM CARE
RETIREMENT HOUSING & LONG-TERM CARE | 25
ALZHEIMER’S/ DEMENTIA/ MEMORY CARE CAREPATROL FOX CITIES AND GREEN BAY (920) 428-0827 foxcities.carepatrol.com
OAK PARK PLACE GREEN BAY
421 Erie Rd., Green Bay 54311 (920) 301-4200 greenbaysales@oakparkplace.com oakparkplace.com
The success-oriented memory care program at Oak Park Place provides 24-hour care in a safe, homelike environment. Meals, housekeeping, and activities designed specifically for residents with memory conditions make a comforting, structured routine.
OAK PARK PLACE MENASHA
2205 Midway Rd., Menasha 54952 (920) 702-0000 menashasales@oakparkplace.com oakparkplace.com
The success-oriented memory care program at Oak Park Place provides 24-hour care in a safe, homelike environment. Meals, housekeeping, and activities designed specifically for residents with memory conditions make a comforting, structured routine.
ASSISTED LIVING - AFH Adult Family Home. Licensing renewals and dates vary—please reference dhs.wisconsin.gov for information that is updated quarterly. These private homes contain four or fewer unrelated individuals. Residents receive care above the level of room and board, which can include up to seven hours per week of licensed nursing care.
HELPING HANDS HOME (920) 322-9658
ASSISTED LIVING - CBRF Community Based Residential Facility (CBRF). Licensing renewals and dates vary—reference dhs.wisconsin.gov for
information that is updated quarterly. Designed specifically for aging adults needing more advanced care, CBRFs are appropriate for individuals with general/ frail requirements. They provide up to 28 hours per week of personalized supportive services, such as meals, health monitoring, medication management, housekeeping, and laundry similar to RCACs but also include no more than three hours per week of licensed nursing care. CBRFs can work for those with Alzheimer’s-related dementias or other ailments requiring more in-depth monitoring.
OAK PARK PLACE MENASHA
2205 Midway Rd., Menasha 54952 (920) 702-0000 menashasales@oakparkplace.com oakparkplace.com
Enhanced assisted living at Oak Park Place provides a higher level of care and support along with meals, housekeeping services, and a full complement of activities. A variety of spacious floor plans are available.
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26 | RETIREMENT HOUSING & LONG-TERM CARE
ASSISTED LIVING - RCAC Residential Care Apartment Complex (RCAC). Licensing renewals and dates vary—reference dhs.wisconsin.gov for information that is updated quarterly. Designed specifically for independent adults 55+, and provide up to 28 hours per week of personalized supportive services, such as meals, health monitoring, medication management, housekeeping, and laundry. Each apartment has a lockable entrance, kitchen, and bathroom. RCACs are not recommended for those with Alzheimer’s-related dementias or other ailments requiring more in-depth monitoring.
OAK PARK PLACE GREEN BAY
421 Erie Rd., Green Bay 54311 (920) 301-4200 greenbaysales@oakparkplace.com oakparkplace.com
Assisted living at Oak Park Place is the perfect combination of independence, excellent care, and thoughtful services. A variety of floor plans are available and 24-hour care is provided along with meals, housekeeping services, and a full complement of activities.
OAK PARK PLACE MENASHA
2205 Midway Rd., Menasha 54952 (920) 702-0000 menashasales@oakparkplace.com oakparkplace.com
Assisted living at Oak Park Place is the perfect combination of independence, excellent care, and thoughtful services. A variety of floor plans are available and 24-hour care is provided along with meals, housekeeping services, and a full complement of activities.
SPRING–SUMMER 2026 SECOND ACT
Adult Day Centers 30 Assistive Technology 30 Emergency Response Systems 30 Home Modification 30 Meal Delivery 30 Medical Equipment & Supplies 31
SAFE & HEALTHY AT HOME
28 | SAFE & HEALTHY AT HOME
FIVE SIGNS YOUR LOVED ONE May Need More Support at Home by Lakeland Care, Inc. As people age or experience changes in health, everyday tasks can become more challenging. For many families, it’s not always clear when extra support could make a SPRING–SUMMER 2026 SECOND ACT
meaningful difference. Recognizing early signs can help you respond with care and ensure your loved one can continue living safely and comfortably at home.
Changes in Daily Living Habits You may notice your loved one wearing the same clothes more often, struggling with personal hygiene, or having difficulty keeping up with
SAFE & HEALTHY AT HOME | 29 may be time to consider additional support options. If you’re noticing one or more of these signs, you’re likely not alone. Starting a conversation and focusing on your loved one’s needs and preferences is an important first step. Communitybased resources, like Lakeland Care, can help coordinate services and support individuals in remaining independent at home. Needing support doesn’t mean losing independence. With the right resources, individuals can continue living at home, surrounded by the people and communities that matter most.
household tasks. These changes can signal that daily routines are becoming harder to manage.
falls or unexplained bruising, can point to mobility concerns that may require assistance.
Increased Forgetfulness or Confusion Occasional forgetfulness is normal, but frequent memory issues—like missed appointments, unpaid bills, or confusion in familiar places—may indicate a need for additional support.
Social Withdrawal or Isolation If your loved one is no longer engaging in activities they once enjoyed or is spending less time with friends and family, it may be a sign of physical, emotional, or cognitive changes.
Contributed by Lakeland Care, a Wisconsin-based nonprofit that has spent more than 25 years supporting individuals and families as their needs evolve.
Physical Changes or Mobility Challenges Difficulty walking, standing, or navigating stairs, along with frequent
Caregiver Stress or Family Strain When caregiving begins to feel overwhelming or difficult to manage alongside other responsibilities, it
Lakeland Care, Inc. (920) 906-5100 lakelandcareinc.com
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30 | SAFE & HEALTHY AT HOME
ADULT DAY CENTERS These are nonresidential facilities providing activities for the elderly and special-needs individuals. Most centers operate 10 to 12 hours a day and provide meals, social/recreational activities, and general supervision. These centers enable caregivers to go to work or to obtain a break from their responsibilities.
NATIONAL ADULT DAY SERVICES ASSOCIATION (877) 745-1440 nadsa.org
ASSISTIVE TECHNOLOGY This is equipment or technology that helps a person function better or more comfortably, perform activities of daily living (ADLs), or live more independently.
CAPTEL, INC.
CapTel® Captioned Telephone (920) 540-0704 captel.com
Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.
TELECOMMUNICATIONS EQUIPMENT PURCHASE PROGRAM (TEPP)
(844) 411-3861 voice (844) 411-3862 TTY psc.wi.gov/pages/programs/tepp.aspx
EMERGENCY RESPONSE SYSTEMS Below are listings for emergency response systems; remote monitoring/sensing; and off-site, direct-care response systems for use at one’s residence.
LIFE ASSIST USA/ADVANCE SECURITY SOLUTIONS (888) 860-8098
LIFELINE THROUGH AGNESIAN HEALTHCARE
(800) 732-1313 or (920) 926-5794
SPRING–SUMMER 2026 SECOND ACT
NIGHT OWL SUPPORT SYSTEMS, LLC
(877) 559-1642 or (608) 960-4001
SAFE LIVING TECHNOLOGIES/ VRI CONNECT
(262) 780-0848 or (800) 860-4230
SAFETYCHOICE BY COMFORT KEEPERS
(920) 922-1779 or (800) 788-1078
HOME MODIFICATION HME HOME MEDICAL (800) 236-2619 hmehomemedical.com
WISCONSIN WEATHERIZATION ASSISTANCE PROGRAM (WISWAP) (866) HEATWIS (432-8947) homeenergyplus.wi.gov
MEAL DELIVERY HOME DELIVERED MEALS – CALUMET COUNTY Calumet County ADRC (920) 849-1451 or (920) 989-2700 x4301
HOMEBOUND MEALS Green Bay area (920) 448-4300
SAFE & HEALTHY AT HOME | 31 KAUKAUNA MEALS ON WHEELS Kaukauna, Little Chute, Kimberly, Combined Locks St. Paul Elder Services (920) 766-6020 x212
MOBILE MEALS – FOND DU LAC Fond du Lac ADRC (920) 929-3113
OSHKOSH FAMILY INC., MEALS ON WHEELS Homebound Oshkosh only (920) 651-3316
OUTAGAMIE COUNTY NUTRITION PROGRAM OUTAGAMIE COUNTY ADRC (920) 832-5178
VALLEY VNA MEALS ON WHEELS Homebound in Neenah and Menasha only
CAPTEL® CAPTIONED TELEPHONE
WINNEBAGO COUNTY NUTRITION PROGRAM
Ideal for people with hearing loss, the CapTel Captioned Telephone works like any other telephone with one important addition: it displays every word the caller says throughout the conversation.
(920) 727-5555
(920) 725-2791 or (800) 922-7760
MEDICAL EQUIPMENT & SUPPLIES Suppliers listed typically sell, rent, or loan a range of home medical equipment and supplies. Check also the Aging & Caregiver Resources section.
CapTel, Inc.® (920) 540-0704 captel.com
HME HOME MEDICAL (800) 236-2619 hmehomemedical.com
LOAN CLOSET MEDICAL EQUIPMENT Fond du Lac County Health Department (920) 929-3085
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