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sensitivities and was not able to obtain “the whole truth”.

The manager felt that simply being accused of having forced himself on an unwilling woman was a badge of dishonor. Since he has been so dishonored, he would rather keep silent. What resulted was a communication breakdown.

Our involvement as attorneys who knew the manager’s culture and language brought a different dynamic into the case. Because the actual underpinnings of the manager’s behavior were understood, the approach to asking questions was done in a way that allowed the manager to open up. As more truth surfaced, a better evaluation of the issues led to a productive resolution of the case.

Communications that ensure complete understanding between clients and attorneys can help achieve success for the immigrant client’s case. This is especially true where emotional pains are suffered as is true in serious discrimination or personal injury cases.

The attorney’s knowledge of a client’s language and culture can go a long way in facilitating effective communications. Armed with more complete information, the attorney can better articulate the client’s damages to opposing counsel, to the court and the jury..

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The opinions, beliefs and viewpoints expressed by the author do not necessarily reflect the opinions, beliefs and viewpoints of the Asian Journal, its management, editorial board and staff.

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The Law Offices of C. Joe Sayas, Jr. welcomes inquiries about this topic. All inquiries are confidential and at no cost. You can contact the office at (818) 291-0088 or visit www.joesayaslaw. com. [For more than 25 years, C. Joe Sayas, Jr., Esq. successfully recovered wages and other monetary damages for thousands of employees and consumers. He was named Top Labor & Employment Attorney in California by the Daily Journal, selected as Super Lawyer by the Los Angeles Magazine for 11 years, and is a past Presidential Awardee for Outstanding Filipino Overseas.] (Advertising Supplement)

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