Security Insider Magazine Vol. 27 Issue 3

Vol.27 | Issue 3 | July–September 2021

THE MAGAZINE FOR SECURITY PROFESSIONALS

INTERNATIONAL SECURITY OFFICERS' DAY 24/7

ADAYTOTHANKSECURITYOFFICERS FORKEEPINGUSSAFE IN THIS ISSUE

Page 14 THE TROUBLE WITH LABOUR

AUSTRALIA’S CORPORATE SOFT UNDERBELLY

PAYROLL TAX IN THE SECURITY INDUSTRY

CASUAL EMPLOYMENT CHANGES

Page 20

Page 22

Page 24

Page 30

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Contents Vol.27 | Issue 3 | July–September 2021

SAY THANK YOU TO SECURITY OFFICERS

14 20 THE TROUBLE WITH LABOUR

22

28

AUSTRALIA’S “CORPORATE SOFT UNDERBELLY” THE FIRST POINT OF ATTACK

COVID-19, FLOODS, BUSHFIRES & CASH

04 PRESIDENT’S MESSAGE

24 PAYROLL TAX IN THE SECURITY INDUSTRY

06 NEW ASIAL BOARD WITH A POSITIVE VISION

30 CASUAL EMPLOYMENT – CHANGES THAT WILL AFFECT THE INDUSTRY

08 AUSTRALIAN SECURITY INDUSTRY AWARDS 10 ASIAL SUBCONTRACTING CODE OF PRACTICE 17 MUTUAL RECOGNITION AMENDMENT BILL

32 ASIAL MEMBER RECOGNITION PROGRAM 33 ASIAL NEW MEMBER LISTING 34 ASIAL MONITORING CENTRE GRADING LISTING

ASIAL STRATEGIC PARTNERS

nal needs, he relevant Product

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Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited

President’s Message

PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 | Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au

First and foremost, thank you to all members that voted in our recent Board election. The delayed election (due to COVID) conducted by the Australian Electoral Commission drew the highest number of candidates for all positions, reflecting the strong health and standing of the Association.

The new Board includes myself as President, Rachaell Saunders (VicePresident) and Directors Kevin McDonald (former President), Brian Foster, Fred Khoury, Mike Smith, Tamara Bayly and Mark Guiney.

On a personal note, thank you to everyone that put their trust in me to become the ASIAL President, I am deeply humbled.

I would like to acknowledge the contribution of outgoing President Kevin McDonald for his many years of service to the association and our industry.

Furthermore, I would also like to thank outgoing Director Suzette Po-Williams for her commitment to the Association and look forward to her continued involvement as Suzette continues her role as ASIAL’s NSW convenor and involvement in multiple reference groups.

We can now focus on the vision that members have told us they want. Our research initiative, Horizon 2025, is well underway and will be released in 2021.

This Australian based security industry report is the first of its kind, which takes an analytical look at how security companies can equip and prepare themselves to meet the challenges of the next few years.

Complementary to existing initiatives, we will explore new strategies that encourage greater member engagement, strengthen our connection with key stakeholders and equip new entrants to the industry for a long and sustainable career. Equally important, we will ensure that the Association’s strong governance, ethics, and risk management framework is maintained.

The new Board is keen to receive your thoughts on the association, the industry and its development. What you feel is working and what is not. Notwithstanding prior member surveys, the Board will communicate directly with members to get your thoughts on issues that matter to you and what you want. Whilst we cannot guarantee that every idea or thought will be adopted, we can guarantee that every response will be reviewed and considered.

When we do communicate with you, please take the time to respond and provide us all your feedback.

Publisher

Over the past three months, ASIAL has continued to support its members and focus on raising professionalism in our industry through: • Response to the Insurance Council of Australia consultation paper which seeks to address the affordability and availability of insurance cover in a hardening market.

• National Private Security Act – work has commenced to draft a National Private Security Act (NPSA) to progress the Association’s stated aim of national consistency in security licensing.

• Lobbying the Home Affairs Minister and Chief Ministers to address national security vulnerabilities by adopting a nationally consistent approach to the regulation of the private security industry and address issues affecting the crowd control sector.

• Investment in a new Customer Relationship Management (CRM) platform to enhance the member experience when interacting with the association and provide greater operational efficiencies.

• Promoting awareness campaign of International Security Officers’ Day (ISOD), 24th July, to recognise Security officers who work tirelessly 24/7, and in all weather conditions to help keep us safe.

Unfortunately, as a result of the COVID-19 outbreak in Sydney, our annual industry security exhibition and conference has been postponed to the 17th-19th November 2021. The event is an excellent way for industry peers to collaborate, gain knowledge from local and global experts through the ASIAL conference program, and engage directly with solution providers. In the interim, where it is safe to do so networking the ASIAL Industry Breakfast Briefings will provide an opportunity for the industry to get together, listen to relevant guest speakers and network with like-minded industry peers.

In closing, I would like to thank all members, Secretariat staff, partners and fellow Board Members for their contribution in helping to make ‘A safe and secure Australia’.

Editor Bryan de Caires Editorial Enquiries communications@asial.com.au Advertising Marketing Communications advertising@asial.com.au Graphic Design + Digital Mitch Morgan Design 0402 749 312 mitch@mitchmorgandesign.com www.mitchmorgandesign.com Editorial Contributors Office of State Revenue Queensland Treasury, Will Paton and Chris Delaney.

Print + Distribution CMYKHub Pty Ltd Published quarterly Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission.

All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases can be emailed to: communications@asial. com.au. Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility for leading views.

Copyright©2021 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited.

Security Insider is a subscription-based publication, rates and further details can be found at www.asial.com.au.

NEXT ISSUE: OCTOBER-DECEMBER 2021 Printed ISSN 1442-1720 Digital ISSN 2207-8282

John Gellel President

4 SEC U R IT Y IN S IDE R | JU LY – SE PTE M BE R 2021

Elevated Intelligence For a Smarter, Changed World The world and the security industry have changed forever. Integrating physical security controls with advanced technology is top of mind worldwide.

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INDUST RY NE W S

NEW ASIAL BOARD WITH A POSITIVE VISION The Australian Electoral Commission has declared the results of the delayed ASIAL board Elections. The new ASIAL Board of Directors consists of the following members:

PRESIDENT

VICE PRESIDENT

John Gellel GM, Kastle Systems Australia

Rachaell Saunders CEO, National Protective Services

DIRECTORS

Tamara Bayly Head of Compliance & QMS Certis Security Australia

Brian Foster Principal Perspective IQ Pty Ltd

Mark Guiney Managing Director Royal Eagle Security Services

Fred Khoury Managing Director Access Group Solutions

Kevin McDonald General ManagerBusiness Improvement, MSS Security Pty Ltd

Michael Smith Director Smith Biz Consulting

NICK KALDAS APM ANNOUNCED AS INTERNATIONAL SECURITY OFFICERS’ DAY PATRON ASIAL is delighted to announce the appointment of Nick Kaldas APM as Australian Patron of International Security Officers’ Day. Commenting on his appointment, Nick Kaldas said “I am proud to be the Patron of International Security Officers’ Day. The tens of thousands of Security Officers who work 24/7 in helping keep the community safe deserve to be recognised”.

A former NSW Police Deputy Commissioner, Nick has a distinguished record in major investigations, including heading a United Nations investigation into alleged war crimes in Syria. His numerous honours include the Australian Police Medal and the Humanitarian Overseas Service Medal. Nick was recently appointed to head the Royal Commission into Defence and Veterans Suicide.

6 SEC UR IT Y IN S IDE R | JU LY –SE PTE M BE R 2021

SECURITY IN A POST-COVID WORLD Among the line-up of speakers at the ASIAL Security 2021 Conference (17-18 November 2021) is David Cameron, Chief Security Officer of International SOS. David works with business leaders and their staff to ensure the protection of people, information, physical assets and the continuity of support to International SOS’s clients around the world. To hear more from David tune into the latest in ASIAL’s series of podcast recordings.

Why insist on the

ASIAL SUBCONTRACTING CODE OF PRACTICE? The problem of unsustainable rates in the Security Industry runs from the top of the Supply Chain through to the Security Officer providing the service. The ASIAL Subcontracting Code of Practice which came into effect from 1 July 2021, has been developed to provide industry best practice guidance with respect to the proper use of subcontractors in the protective security services sector.

Turn to page 10 for more information.

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INDUST RY NE W S

NEW DATES FOR SECURITY 2021 EXHIBITION & CONFERENCE As a result of the COVID-19 outbreak and lockdown in New South Wales, the Security 2021 Exhibition and Conference has been rescheduled to 17-19 November 2021.

MORE INFORMATION asial.com.au/Security2021

ANNUAL WAGE REVIEW 2.5% INCREASE The Fair Work Commission approved a 2.5% increase in all award minimum rates of pay to take effect from the first full pay period on or after 1 July 2021.

Modern Awards clauses affected by the increase will be varied by the Fair Work Commission in due course.

Members are also reminded that Employer Superannuation contributions rose 0.5% to 10% from 1 July 2021.

The Fair Work Commission has also published changes to expense-based allowances in the Security Services Industry Award 2020. The increases apply from the first full pay period on or after 1 July 2021. These include: • Meal allowance increases to 17.63 per occasion • Motor Vehicle allowance increases to 0.80c per km • Motorcycle allowance increases to 0.27c per km ASIAL members can access Wage Rates and Allowance Schedules for employees covered by the Security Services Industry Award 2020 in the members area of the ASIAL website.

NOMINATIONS FOR THE 2021 AUSTRALIAN SECURITY INDUSTRY AWARDS ARE NOW OPEN ON Nominations are now open for the 2021 Australian Security Industry Awards. Featuring the 25th Australian Security Awards for Excellence, 6th Outstanding Security Performance Awards and 10th Australian Security Medals Awards, the awards provide an opportunity to bring the industry together to acknowledge and reward excellence and innovation.

AWARD CATEGORIES INCLUDE: Australian Security Industry Awards for Excellence • Gender Diversity

Outstanding Security Performance Awards 1. Outstanding In-House Security Manager/Director 2. Outstanding Contract Security Manager/Director 3. Outstanding Security Team 4. Outstanding Guarding Company 5. Outstanding Security Consultant 6. Outstanding Security Training Initiative 7. Outstanding Security Partnership 8. Outstanding Female Security Professional Australian Security Medals Foundation

• Indigenous Employment • Individual Achievement- Technical Security • Individual Achievement – Protective Services • Integrated Security Solution - <$100,000 - > $100,000 • Electronic Security Installation - <$100,000 - >$100,000 • Product of the Year - Access Control - Alarm - CCTV Camera - CCTV IP Systems/Solution - Physical Security • Security Equipment Manufacturer/ Distributor MORE INFORMATION asial.com.au/awards21

8 SEC UR IT Y IN S IDE R | JU LY –SE PTE M BE R 2021

• Australian Security Medal The Australian Security Medal (ASM) recognises the outstanding career and character of the security professional receiving it.

• Australian Security Medal of Valour recipients The Australian Security Valour Medal (ASVM) recognises security operatives for an outstanding act or acts of valour; actions demonstrating valour, courage and decisiveness above and beyond ‘the call of duty’.

• St John Save a Life recipients Security operatives are often the first responders in a diverse range of emergency situations. Through a unique partnership with St John Ambulance, security operatives from across Australia can receive the “Safe a Life Award” to recognise actions where they have contributed toward saving someone’s life through the application of first-aid.

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SEC URIT Y F E AT URE

ASIAL Subcontracting Code of Practice for Protective Security Services came into effect on July 1st, 2021

IS YOUR COMPANY READY?

The Security Industry has introduced a new code of practice to greatly improve the way companies successfully engage subcontractors.

The Code is designed to improve how we can secure our customers, avoid unwanted breaches of the Law and safeguard the rights and entitlements of workers.

Subcontracting is an acceptable and effective way of doing business but sometimes it can lead to problems when it isn’t done as well as it should be.

The Code of Practice applies to all ASIAL Members who either subcontract security services or are themselves subcontracted by other security businesses to supply services to their clients. It also provides information which will help customers make the right choice when procuring protective security services.

Remember though, the Code is not the same as the Law. If there is a conflict between anything set out in the Code and any relevant laws, the Law always comes first. To assist members the Code includes a list of key laws applicable in all States and Territories.

The Code makes things very clear by explaining the important differences between Prime (Head) Contractors and Subcontractors, their rights and responsibilities.

It provides a guide to the key factors in identifying the difference between contractors and employees. This distinction is vitally important in protecting the rights and entitlements of workers and helping employers avoid unlawful misclassification of workers.

And, the Code addresses the risky practice of multi-level subcontracting.

MORE INFORMATION

Download a copy of the Code and make use of the other resources at: asial.com.au/resources/standards-codes-andguidelines/subcontracting-code-of-practice There’s even a short video tutorial to start with.

10 SEC U R IT Y IN S IDE R | JU LY –SE PTE M BE R 2021

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A DV E RT ORIAL

THE KEY TO SOLVING YOUR INDUSTRYSPECIFIC CHALLENGES? PARTNER WITH AN EXPERIENCED SECURITY INDUSTRY EXPERT. Running a multi-site business with a distributed workforce scattered across cities, countries or geographies is a constant struggle for any security company. But the right technology partner understands your challenges and can provide solutions in the form of industry-specific software offerings, tailored to your needs.

One privately-owned, licensed security agency, Trust Security Services, needed a better way to provide service to their customers. They wanted a flexible tracking solution that would provide more visibility into their work and was backed by reporting. They implemented Lighthouse, TEAM Software’s workforce management platform that provides complete visibility of workforces, mobile forms and workflows, plus uses powerful reports to improve service delivery.

“Service is a critical part of our business model — it gives us a degree of quality control that our competitors don’t have,” says Rudo Robinson, CEO Trust Security Services.

With Lighthouse, Trust Security was able to implement a network of QR codes throughout sites their guards patrol, which eliminated the previous need for expensive checkpoints. They also sought better visibility for their dispatch teams and wanted to improve response times in real time, as well as have access to past information that would allow supervisors to ensure patrols were done correctly and make changes as necessary. Now with Lighthouse, when customers question if a patrol was done, Trust Security can pinpoint exactly where the guard is currently and where they’ve been through real-time and back-in-time reporting.

In one instance, Trust Security needed to show proof of work to a customer after a theft occurred at one of their sites. Trust Security was able to prove guards were where they were supposed to be and avoid potentially costly litigation.

As any security business owner knows, tracking guards and proving service is only half the challenge to keeping your company financially on-track and scalable. Without the right data covering everything from your clients, employees and locations to your back-office financials, and an efficient way to use it, it’s nearly impossible to streamline your business in any meaningful way.

United Kingdom-based security business, Integrity, was exploring ways to grow efficiently — something that was being hampered by time-consuming manual execution and administrative tasks. Combined with the challenges of managing a large and dispersed workforce, Integrity wanted to transform their business approach to ensure company growth continued. With that mindset, Integrity implemented Timegate, TEAM Software’s global workforce management system.

Integrity used many of the productivity and collaboration functions in Timegate to get work done faster and more accurately by connecting every aspect through a workforce management system. Once connected, Integrity’s workforce was able to maximise efficiency to deliver fast, high-quality customer service.

Features including scheduling and live time and attendance data are continuously used by all team members, creating a seamless service for internal staff and clients alike. Now, Integrity is no longer required to have a member of staff always present on a control desk. Instead, Integrity’s staff are automatically alerted if a security officer does not attend a location that has been scheduled on their shift.

“Timegate has given us immense control over every aspect of our business, allowing us to grow at a much faster rate,” says Will Adams, Director and General Manager at Integrity. “Our field-based teams enjoyed immediate benefits with Timegate, just knowing they can work efficiently without the risk of overlap or confusion.”

To learn more about TEAM Software’s solutions custom-built for security contractors like you, visit teamsoftware.com/securityinsider.

12 SEC UR IT Y IN S IDE R | JU LY – SE PTE M BE R 2021

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See the who and where of your business in real time. With Lighthouse’s real-time positioning and live maps, you’ll know where your guards are at all times during all shifts using reliable technology options like GPS, NFC, QR Codes and Bluetooth Beacons. Continuous tracking also empowers you to quickly manage incidents and improve guard safety.

Deliver more to your customers, on time and on budget. From information on your clients, employees and locations to workforce schedules, rosters and plans, Timegate makes it easy to leverage all the right data at the right time and streamline your business operations and workforce management — using one core application.

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SEC URIT Y F E AT URE

INTERNATIONAL SECURITY OFFICERS' DAY 24/7

Say thank you TO SECURITY OFFICERS FOR KEEPING US SAFE Every day, Security Officers place themselves in harm’s way to protect the community from danger. Yet, few of us ever recognise or acknowledge the contribution they make.

People in countries all over the world will take time to give hard-working security officers a pat on the back for a job well done on July 24 (24/7) on International Security Officers’ Day. In Australia, people are being asked to make a point of speaking with their security people working the front desk or gatehouse, keeping watch over electronic security systems or patrolling the area in a shopping centre, hospital or business.

Australia’s more than 100,000 licensed security officers work 24/7 to keep Australians safe but ASIAL CEO Bryan de Caires says, although they are often unseen, security officers are a vital part of everyday life.

“International Security Officers’ Day is an opportunity to thank the men and women who work 24/7 to help keep us safe,” he said.

ASIAL is also delighted to announce the appointment of Nick Kaldas APM as Australian Patron of International Security Officers’ Day. “I am proud to be the Patron of International Security Officers’ Day. The tens of thousands of Security officers who work 24/7 in helping keep the community safe deserve to be recognised,” Nick Kaldas said.

A global security industry initiative, International Security Officers’ Day is now celebrated in a growing list of countries including Australia, Bangladesh, Canada, China, Hong Kong, India, Ireland, Macau, New Zealand, Singapore, Thailand and the United Kingdom.

Organisers are calling on the United Nations to officially designate July 24th as International Security Officers’ Day. MORE INFORMATION asial.com.au/ISOD For some good ideas about how you can acknowledge Security Officers in your own workplace who are keeping watch over us 24/7, 365 days a year. You can also view a short video about it.

HENRY WOODS Another personal story for International Security Officers’ Day. The Security Industry is full of colourful stories and great characters, like Henry Woods at MSS Security.

For almost 38 years, Henry Woods has been a dedicated and experienced security guard at MSS security. He has ensured the safety of employees at more than 20 different sites, facing many challenges and rising to the occasion every time. Henry is a highly trained and trusted staff member who has always led by example and performed above and beyond on many occasions. His modesty sets him aside from many, and he claims his biggest career highlight is the people he has worked with and the strong friendships he has developed.

Henry is the true embodiment of the values upheld

by MSS Security and we are proud to have him on our team.

14 SEC UR IT Y IN S IDE R | JU LY –SE PTE M BE R 2021

S E C URIT Y FE ATU RE

ADAPTIVE SECURITY MANAGEMENT IN COVID

RECOGNISING FRONTLINE SECURITY OFFICERS For the first time this year, Global Network Services will acknowledge the Security Officers who work on the frontline in Queensland and NSW with a special ceremony on International Security Officers’ Day on July 24th.

The company’s International Executive Director – Security & Risk, Paul A. Stephens says they’ve involved their clients, local Police and ex-employees. “We will be hosting morning tea/coffee and cake, issuing certificates of appreciation and gifts to each officer, to show we value their dedication to the industry and company, and particularly to clients through the past traumatic year.”

Global Network Services has security teams in NSW and QLD with a unique twist. Some of the divisions have specialised teams that are able to interact with the indigenous community through Indigenous Operations, which has been very successful.

“We are acknowledging all our officers on International Security Officers’ Day as well as those we have lost in the past, including the Indigenous Officers, showing them all equal respect and thanks,” Mr Stephens said.

Even in a pandemic, vital security work must continue.

Thales is one of thousands of companies Australia-wide that has found ways to ensure all services are delivered to clients in the challenging environment of COVID, particularly Defence and Security, governments and global organisations.

At access control centres of critical facilities, security officers implemented the COVID protection controls needed to maintain essential operations. This ranged from enforcing and managing the mandatory acknowledgement of briefings to monitoring the infrared scanning equipment for pre-access testing.

The team from MSS controlled safe access at Thales Bendigo, where access control of vehicles and people was a major priority. This is where Thales builds the Hawkei protected mobility vehicle for the Army and holds other national security material.

Each day, these Security Officers are keeping the workforce and property safe and contributing to Australia’s defence and security effort.

John Lania, Manager at Guardwatch Security Services and his teams will be celebrating International Security Officers’ Day 24 July 2021. They will be wearing their International Security Officers’ Day pins.

SEC URI T Y I N SI DER | JULY–S EPTEMBER 2 02 1 15

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MUTUAL RECOGNITION AMENDMENT BILL 2021 HAS PASSED

BUT THE PRESSURE IS STILL ON STATES/TERRITORIES TO EMBRACE NATIONAL REGULATORY STANDARDS The Automatic Mutual Recognition Bill (2021) finally passed Federal Parliament on June 23rd, 2021. Automatic Mutual Recognition (AMR) is a step in the right direction, however without the participation of the States and Territories, it is unworkable.

The changes are designed to, “introduce a uniform scheme of automatic mutual recognition (AMR) by enabling an individual who is registered for an occupation in their home state to carry on those activities in other states and territories.”

This could have been a chance for a reduction in red tape and improved ease of movement of workers across Australian State/Territory borders.

However, the Amendment also leaves the gate wide open for States and Territories to essentially ignore AMR, stating that it will: “enable a state minister to exempt a registration in their state from being subject to AMR for a renewable period of up to five years; and enable a state minister to exempt a registration in their state for a temporary period of six months after commencement of the Act, with an option to extend for a further period to 30 June 2022 if needed”.

In plain English, the Amendment says, “AMR is a great idea, but feel free to ignore it if you like”.

Long before passage of the Bill, some states and territories declared their intention to immediately seek an exemption from AMR on the grounds that standards in other states were inferior to their own and that they would not endanger their own citizens.

In a nutshell, all States and Territories are saying they agree with the concept of AMR, except in their own case, where they do not want interstate operators crossing their borders.

This Catch-22 attitude effectively renders AMR meaningless.

The story of AMR is a classic example of the dilemma faced by the Security Industry. While States and Territories persist in pursuing their own narrow self-interest, we will never have an even playing field across the whole country and we will not achieve nationally consistent security licensing standards.

The AMR Amendment Bill has not changed the status quo. Individuals must still hold multiple jurisdictional security licences to perform their day-to-day duties across borders, which restricts labour mobility and creates unnecessary red tape and cost, particularly for providers in border areas and individuals operating nationally.

ASIAL has been pressing for nationally consistent regulatory standards for the Security Industry for more than 25 years, but State/Territory Governments are yet to embrace this approach - despite a resolution passed by the then Council of Australian Governments (COAG) in 2008 to agree to a national regulatory framework.

ASIAL has written repeatedly to government leaders calling for: 1. Nationally consistent security licensing eligibility requirements; 2. More effective regulatory enforcement and compliance; 3. More effective regulatory enforcement in the delivery of training; 4. Action to prevent the abuse of individuals seeking employment through sham contracting arrangements; 5. Greater transparency and efficacy in security procurement practices; 6. A co-regulatory approach to ensure improved outcomes for all stakeholders.

ASIAL has urged all governments to work together and equip Australia with the highest regulatory standards for the Security Industry. It is in everybody’s interests that we finally tackle this issue and get it right.

And so, the campaign continues. Until and unless all the Governments of Australia start working as a team, the Security Industry will maintain the pressure and lobby for uniformly fair regulatory framework for the whole industry.

SEC URI T Y I N SI DER | JULY–S EPTEMBER 2 02 1 17

18 SEC UR IT Y IN S IDE R | JU LY – SE PTE M BE R 2021

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SEC URI T Y I N SI DER | APR IL–JUN E 2 02 1 19

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SEC URIT Y F E AT URE

Australian Security companies know how hard it is to recruit qualified people into the industry at the moment and they are not alone.

Australian employers are on a hiring frenzy, with a record-breaking number of jobs now up for grabs.

But they are struggling to find suitablyqualified staff to fill available roles.

The security industry is perhaps more exposed than some other sectors of the economy.

Across Australia, personnel shortages have become a major issue for the industry, the need for more Security Officers is fast becoming our top priority

THE TROUBLE WITH LABOUR Employers Australia-wide are feeling the pinch when it comes to recruiting good staff in today’s COVID market but the security industry is a priority

The $9.9 billion a year industry employs more than 153,000 licensed Security Officers.

But private security is increasingly called upon to work in hotel quarantine, protect critical infrastructure and crowded places, install, maintain and monitor vital electronic security equipment and safely transport cash to Australian companies, banks and ATMs. President of the Australian Security Industry Association Ltd (ASIAL) John Gellel said the industry must prioritise recruitment to keep pace with demand.

“Across Australia, personnel shortages have become a major issue for the industry, the need for more Security Officers is fast becoming our top priority,” he said.

“While governments squabble over COVID lock-down regimes and their fair share of the burden, the private security industry is quietly getting on with the job of delivering the services required by business and government.

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“But the essential arithmetic is – without enough licensed security personnel, it can’t work,” said Mr Gellel.

The Federal Government has provided funding to upskill existing technicians and new entrants. Similarly, following engagement between government and ASIAL, earlier this year the New South Wales Government provided funding for fee free training in the delivery of the Certificate II in Security Operations, presenting an incentive to labour market entrants to choose a Security career path. More needs to be done, and ASIAL is working closely with a number of governments around the country to ensure this is achieved.

But Mr Gellel said that more needs to be done to attract potential employees.

“Apprenticeships and upskilling employees are a key to maintaining our ability to keep pace with demand,” he said.

S E C URIT Y FE ATU RE

“Many entering the labour market are probably unaware that a licensed security technician can expect an income similar to other trades such as an electrician.

“We need to promote the opportunities and career pathways the industry has to offer.

Whether it is in the electronic or protective security sector, we need to demonstrate a dynamic and innovative work environment.”

“A career in the security industry means you’re part of something much larger than a career,” said John Gellel.

“Whether you’re in the protective services or electronics sector of the industry, you will be playing your part in keeping Australia safe and secure, while getting to work with cutting edge technologies” Mr Gellel said.

The current shortage in recruitment is not unique to the security industry.

Latest figures from the National Skills Commission reveal recruitment difficulty has reached a new peak since the COVID-19 outbreak.

More than half (54 per cent) of employers report having trouble filling vacancies in the four weeks to April 30.

These organisations had a particularly tough time hiring outside capital cities, where 64 per cent reported difficulties, and when hiring skilled workers with a Certificate III qualification or higher (62 per cent).

The latest SEEK Employment Report also reveals that in April, the number of applications for each job advertisement on seek.com.au was at its lowest level since 2012.

It was likely the result of all states and territories recording the highest job ad volumes ever on the job site.

In addition, traditional gender roles can sometimes be a barrier to labour entrants, according to John Gellel. “We need to look at ways of encouraging more women to enter our industry.

“The perception of security as a male dominated profession is outdated and has no meaning in the 21st century, considering the diversity and increasing levels of technical sophistication in our industry,” he said.

“With government and industry working together, the opportunity here is to update the industry’s image and make it more meaningful and attractive in the broader recruitment spectrum,” said Mr Gellel.

SEC URI T Y I N SI DER | JULY–S EPTEMBER 2 02 1 2 1

SEC URIT Y F E AT URE

AUSTRALIA’S “CORPORATE SOFT UNDERBELLY” THE FIRST POINT OF ATTACK Security, Military and Cyber experts are alarmed by corporate Australia’s lack of awareness or preparedness

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In December last year, the then Home Affairs Minister Peter Dutton raised cyber security as a critical issue when he introduced the Security Legislation Amendment (Critical Infrastructure) Bill 2020 and told parliament it was “a significant step in the protection of the critical infrastructure and essential services which all Australians rely upon”.

He might have appeared like a prophet of doom back then when he told Parliament, “Australia has not suffered a catastrophic attack on our critical infrastructure, but we are not immune….Malicious cyber activity has been identified as one of the most significant threats affecting Australians”.

While the original Bill dealt mostly with threats ranging from natural hazards such as weather events, it also considered humaninduced threats such as cyberattacks, espionage, chemical or oil spills, and from trusted insiders.

Dutton said that Australia is facing increasing cyber security threats to essential services, businesses and all levels of government.

Since then, Dutton has moved to the Defence Ministry and we have seen cyberattacks on federal parliamentary networks, logistics, Channel Nine, banking ATM networks, the medical sector and universities, just to name a few.

Elsewhere, the Russian-linked SolarWinds attack and the China-linked attack on Microsoft Exchange have stunned governments and observers worldwide.

S E C URIT Y FE ATU RE

And yet, cyber security budgets in Australia’s corporate sector have remained stagnant and executive teams continue to underestimate the level of damage cyber threats can do to organisations according to the Sophos survey report, The Future of Cybersecurity in Asia Pacific and Japan.

The survey found that 52 per cent of Australian organisations suffered a data breach in 2020, up from 36 per cent in 2019 – this is despite 61 per cent of Australian organisations claiming to have a proactive or better security capability in place today.

This is still considerably better than the average across Asia Pacific and Japan, where 70 per cent of surveyed organisations reported a breach in 2020, which is a two-fold increase since 2019.

At present, the new legislation is being reviewed by the Parliamentary Joint Committee on Intelligence and Security, but according to a leading academic in the field, all the new amendment does is announce the build-up of our already near non-existent cyber mitigation capability.

Former Chief Executive Officer of the ANU’s Cyber Institute Lesley Seebeck says the problem faced by the government is the demand curve in terms of the depth, breadth and level of cyberattacks on critical infrastructure is increasing.

“There are also a lot more nation states getting involved in attacks and the supply chain in terms of people and cyber capability is pretty flat,” Seebeck said.

Vice-President of the Australian Security Industry Association Rachaell Saunders said the key word in cyber security is the word “Security”.

“There are plenty of IT consultancies who advise their customers on fortifying their computer systems, but that is not enough. cyber security is about a lot more than just computer systems and organisations have to examine their operations from a broader security standpoint.”

Ms Saunders said corporates need to be better educated about how cyber incursions are done. “Cyberattacks include gaining access to codes via email phishing, people impersonating banks or other so-called trusted sources to gain critical data about people to help them break into companies’ systems. Cyber intruders get inside companies by taking jobs – even as cleaners, and sometimes, they just break in and steal critical information.

“So it’s important that companies stop thinking about cyber as just something that happens in computers and see it as a major security challenge, she said.”

Last year, the Australian Strategy Policy Institute’s researched Australia’s Cyber vulnerabilities and found: “Our approach to national security planning should now include key companies and their supply chains: it’s time to rethink our national security approach in a more complex, dynamic and interconnected world.”

Their Report, “From Board Room to Situation Room” described the corporate sector as Australia’s soft underbelly and the most likely point of first strike by a hostile nation state.

The authors recommended closer integration between Australia’s government security agencies and the Australian Defence Force with the private sector. “Our corporate sector is now a key component of our deterrent posture against a range of threats.”

Concerns about cyber vulnerabilities are not limited to the Government, Defence and the Security Industry. The recent Australian Security Confidence Index (ASCI) showed that Australians feel most unsafe online (41%), especially people over 40, who fear cybercrime, identity theft and other cyberattacks while using online banking, chatting in social media or online shopping.

In the final analysis, Australia’s characteristic “She’ll be right” attitude will have to give way to a strong dose of reality. The country as a whole will have to wake up and get cyber-ready before it’s too late.

52% Australian organisations suffered a data breach in 2020

41% Australians feel most unsafe online

SEC URI T Y I N SI DER | JULY–S EPTEMBE R 2 02 1 2 3

SEC URIT Y F E AT URE

PAYROLL TAX IN THE SECURITY INDUSTRY Recent compliance activity undertaken by the Office of State Revenue (OSR) in Queensland shows that contractor, employment agency and chain of onhire arrangements are common in the security industry. If you make payments to contractors or subcontractors, they may be subject to payroll tax. This may be the case even if your workers are contractors for other taxes or superannuation purposes.

In Queensland you must register with OSR within 7 days after the end of the month in which: • your weekly Australian taxable wages (business.qld.gov. au/running-business/employing/payroll-tax/taxablewages/wages) exceed $25,000 or • you become a member of a group (business.qld.gov.au/ running-business/employing/payroll-tax/taxable-wages/ grouping) that pays more than $25,000 per week in Australian wages.

PAYMENTS TO SECURITY GUARDS It’s important that you understand the type of arrangement you have with your workers and how this affects your taxable wages.

Some employers in the security industry may have an employment agency arrangement. If this is the case, you are an employment agent (business.qld.gov.au/runningbusiness/employing/payroll-tax/taxable-wages/agents) and may be liable for payroll tax on those payments. Incorrectly classifying taxable wages may result in a payroll tax liability or an additional payroll tax liability, including unpaid tax interest (UTI) and penalty tax.

If you haven’t paid the correct tax, you should contact the revenue office for the state or territory where your workers are located to make a voluntary disclosure. A voluntary disclosure can be made to OSR by sending an email detailing your circumstances and figures to: payrolldisclosures@treasury.qld.gov.au.

Employment agents in Queensland are not entitled to any contractor exemptions or non-labour deductions on the taxable wages paid under these arrangements.

If you are an employment agent operating in Queensland, you must declare these payments as taxable wages in your payroll tax returns, including: • all taxable wages paid to the workers providing the services • all amounts paid to other employment agents whose service providers are used to fulfil the terms of the agreement.

EMPLOYMENT AGENCY ARRANGEMENTS To determine the relationship between you and your workers, consider the following three relationship types.

Employer or employee Some indicators are: • right to suspend or dismiss the worker • obligation to work • working set and regular hours • payment of a regular or fixed remuneration • deduction of income tax • providing superannuation benefits, annual leave, sick leave and long service leave • requiring the worker to wear a company uniform.

Principal or contractor In most cases a contractor: • is paid for results achieved • provides all or most of the necessary materials and equipment to complete the work • is free to delegate work to other entities • has freedom in the way the work is done • provides services to the public and other businesses • is free to accept or refuse work • can make a profit or loss.

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Employment agency arrangement An employment agency contract exists if an employment agent obtains a worker to provide services to a client in return for a fee.

Under this arrangement, the worker does not become an employee of the client.

For payroll tax, an employment agent is considered the employer of the worker providing services to the employment agent’s client under an employment agency contract.

The worker is deemed to be the employee of the employment agent.

S E C URIT Y FE ATU RE

EMPLOYMENT AGENTS AND CHAIN OF ON-HIRE A chain of on-hire exists when an employment agent on-hires a service provider to another employment agent, who hires out the service provider to an end-user client. Generally, in a chain of on-hire, only one entity in the chain is liable for payroll tax on payments to other agents. The liable agent is usually the agent closest to the end-user client and they are liable for payroll tax on payments to the next agent in the chain.

In some instances, the primary agent and additional secondary agents may pay payroll tax for the same service providers. In these circumstances, the agents further from the end-user client can apply for a refund.

Example 1 Bar Security enters into an agreement to supply security guards to Queensland Sport Grounds (QSG) for a total cost of $150,000 a month for 12 months.

To fill the contract, Bar Security pays $130,000 to Fence Security for security guards that will supply the services required by the agreement between Bar Security and QSG. Bar Security is closest to the end user (QSG) and is therefore liable for Queensland payroll tax on the $130,000 monthly payments to Fence Security for security guard services.

Example 2 Bar Security (the primary agent) engaged Fence Security (the secondary agent) to supply security guards to provide services to their client (QSG). If both Bar Security and Fence Security reported and paid payroll tax on these wages, Bar Security is liable, and Fence Security can apply for a refund.

MORE INFORMATION • Watch these videos at: payrolltax.gov.au/education/videos - Employee or contractor (payrolltax.gov.au/education/videos#video9).

- Contractor exemptions (payrolltax.gov.au/education/videos#video10).

• Find out the payroll tax rates and thresholds at: (payrolltax.gov.au/harmonisation/payroll-tax-ratesand-thresholds).

• See Public Ruling PTA029 Recruitment agencies / placement agencies / job placement agencies (treasury.qld.gov.au/resource/pta029/).

• See Public Ruling TAA060 Remission of unpaid tax (treasury.qld.gov.au/resource/taa060-1/).

• See Public Ruling TAA060 Penalty tax (treasury. qld.gov.au/resource/taa060-2/).

CHAIN OF ON-HIRE

1

QSG

2

BAR SECURITY

3

FENCE SECURITY

4

SECURITY SERVICE PROVIDERS

• Contact Queensland OSR to make a voluntary disclosure by emailing: payrolldisclosures@treasury.qld.gov.au.

Client

Primary agent

Secondary agent

SEC URI T Y I N SI DER | JULY–S EPTEMBE R 2 02 1 2 5

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I NDUST RY NE W S

ASIAL’s Security Insider Podcast Series The ASIAL Security Insider Podcast series explores some of the issues and challenges facing the security industry.

EPISODE 47

EPISODE 50

The use of surveillance devices in investigations

Security beyond the pandemic

Rick Sarre, Emeritus Professor of Law at the University of South Australia discusses changes to the laws around the use of surveillance devices for licensed investigators. What are the changes, who do they effect and how do these laws help investigators?

With David Cameron, Chief Security Officer for International SOS. With Cameron’s industry expertise, we discuss the lessons and opportunities that have emerged during a global pandemic. In what ways has the Security Industry been affected by COVID-19, and how can we best overcome any challenges?

EPISODE 48

EPISODE 51

What it takes to build a career in the security industry Daniel Rasins, Associate Director and ICT & Security Team Lead (NSW & ACT) at AECOM, Codee Ludbey Principal Consultant, Tactix and George Chin, Director at SECUREcorp Australia. From direct entry as a security officer, to working as a technician, coming into the industry from a police or military background or studying security at university, we look at the various avenues to senior security roles.

What can security managers learn about crisis management from the vaccine rollout?

With Dr Gavriel Schneider, CEO at Risk 2 Solution Group, founder of Presilience & Program Director at ACU (Australian Catholic University). How can the Security Industry best learn from what didn’t work, and how can we best respond in the future?

EPISODE 49 Security in a post-COVID world With Professor Martin Gill. With Gill’s experience as a criminologist, who has published extensively on security issues, we discuss the possibilities regarding the future of the Security Industry. What has changed, what else is yet to come, and what are the ways we can adapt?

Visit www.asial.com.au/asialpodcasts Subscribe on

Apple Podcasts

Covid-19, Floods, Bushfires & Cash

By Will Paton, Marketing Manager, RollsPack Group

SINCE THE ONSET OF COVID-19, THE VALUE OF BANK NOTES HAS RISEN SHARPLY The Covid-19 Pandemic has had a huge impact on the global economy and the way businesses have operated to survive. One would be forgiven for thinking that during this period (due to the need for hygienic cashless transactions) that the value of the cash in circulation would have dropped dramatically. However, the truth is that the opposite has taken place. According to the RBA (Reserve Bank of Australia), the onset of Covid-19 radically increased the value of banknotes in circulation. This is consistent with other periods of economic uncertainty as people seek to hold cash for precautionary store of wealth purposes. This trend is not just in Australia but was seen in many other countries such as Japan, USA, UK, Canada, Israel, New Zealand and more.

Source RBA: https://www.rba.gov.au/publications/bulletin/2021/ mar/cash-demand-during-covid-19.html

CASH IS NOT LEVERAGED BY DIGITAL TECHNOLOGY Cash’s use as a precautionary store of wealth is not limited to global pandemics. Recent flooding events in NSW which effected a variety of essential services such as the region’s energy infrastructure proved another great upside to cash

FACTS OF BUSHFIRES

1,390 facilities were impacted

51% experienced outages of four hours or more

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3.5

DAYS

average length of outage incidents

S E C URIT Y FE ATU RE

• The average length of outage incidents was 3.5 days and the median was 1.6 days.

Source: ACMA - Impacts of the 2019-20 bushfires on the telecommunications network: https://www.acma.gov.au/ publications/2020-04/report/impacts-2019-20-bushfirestelecommunications-network

COVID-19 HAS EMBEDDED & ENHANCED THE FEAR OF THE UNKNOWN

– it is not leveraged by digital technology. As Reserve Bank Governor Philip Lowe put it “cash does not require the internet to be up, electricity to be working and the banks’ systems to be operational”. In an age where our vital systems are becoming more technologically advanced using digital mechanisms, this failsafe is incredibly important.

Such a need is obviously not isolated to flooding, but relates to anytime an event effects our digital systems. The 2019-2020 bushfires which burned more than 46 million acres and at least 3,500 homes also had a substantial impact on the nation’s digital networks.

The Australian Communications & Media Authority made the following observations on our telecommunications & internet facilities: • 1,390 facilities were impacted by the bushfires, directly or indirectly, during the review period.

• Of all the facilities impacted, 51 per cent experienced outages of four hours or more during the review period, while 26 per cent of facilities experienced outages of less than four hours.

Circling back to where we started with cash holdings and Covid-19, the RBA’s report showed the same fear of digitally leveraged systems potentially dictated behaviour during the pandemic. During 2020, cash holdings outpaced cash deposits and the RBA’s report notes that in addition to the generalised uncertainty the accompanied Covid-19, a specific fear was the potential for disrupted electronic payment systems. This was highlighted by the fact that in March 2020 there was a spike in cash withdrawals as the turbulent year started to take shape. While reality looked a little different in the form of businesses declining cash as a protective measure for their workers and digital systems staying online, the concern was valid.

There is a general consensus that Covid-19 has left the global population with an underlying feeling of uncertainty.

If someone had told us at Christmas in 2019 that for the next 12 months (and when all is said and done maybe the next 2-3 years), we will experience a catastrophic disruption to life as we know it. Flights would be grounded, masks would be mandatory, and one could only leave the house during a short window to run or buy groceries we would have thought them paranoid – But yet, here we are. This event will leave psychological scars for the world at large while the environment around us continues to become more and more volatile. When you combine the now embedded & enhanced fear of the unknown with the understanding that future disasters may be of the natural variety which destroy the physical infrastructure needed for our digital systems, the concept of cash is likely to feel like more of a safe haven than ever before.

What all this means is that in a world of technological advancement and digital reliance, cash remains a reliable and important part of our economic infrastructure. As the vaccines are rolled out across the globe and the sun slowly begins to rise on a post covid world, we must remember this period as a lesson in economic uncertainty and the ways we must prepare for the unexpected.

Sources • www.rba.gov.au/publications/bulletin/2021/mar/cashdemand-during-covid-19.html • www.acma.gov.au/publications/2020-04/report/impacts2019-20-bushfires-telecommunications-network

About the Author: Will Paton Will is currently the Marketing Manager for RollsPack Group which includes an award winning packaging company, a promotions and branding arm, and a division which provides next generation forensic, cash protection & logistics technology. He has a graduate degree in marketing and specialises in designing and implementing digital strategies.

SEC URI T Y I N SI DER | JULY–S EPTEMBE R 2 02 1 2 9

INDUST RIAL RE L ATI ON S

CASUAL EMPLOYMENT Changes that will affect the Industry

By Chris Delaney

The protective services sector of the security industry responds to the demands of clients. The ebb and flow of work, in many instances, makes it extremely difficult to provide employees the ‘secure work’ that is a topic of discussion in today’s industrial relations landscape. In short, the security industry depends on casuals to meet changing customer demands.

Recent changes to legislation will create greater certainty for employers in three key areas. But may create some headaches for security businesses that have casuals.

A “NEW” DEFINITION OF CASUAL EMPLOYEE The new Act states that “A person is a casual employee of an employer if: an offer of employment made by the employer to the person is made on the basis that the employer makes no firm advance commitment to continuing and indefinite work according to an agreed pattern of work for the person;” If no contract of employment exists whether a person is a casual or not will be determined on the merits of each case.

NO DOUBLE-DIP In the event that there is a future argument that the employee was in fact not a casual and entitled to annual leave and sick leave, a court must take into account and set off the 25% casual loading against any underpayment claim for these entitlements.

CASUAL CONVERSION Finally, and of significant effect, security industry employers have the obligation to offer or respond to requests from ‘regular casual employees’, conversion to full time or part time employment (“casual conversion”).

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This “new” casual conversion process may have a strong practical impact on many security industry employers. By making casual employees aware of the casual conversion.

An employer can only refuse such a request on “reasonable business grounds”. Of course, some casuals will not want to convert. They like the 25% extra pay along with the flexibility to pick and choose when they will accept shifts.

Employers must provide a copy of the Casual Employment Information Statement to new employees now and existing employees (as at 27 March 2021) as soon as possible after 27 September 2021.

Employers are also required to make an assessment by 27 September 2021 as to whether any existing casual employees from 27 March 2021 are eligible to be offered to convert to permanent employment and either: • make a written offer to the employee to convert their casual employment to permanent employment; or • write to the employee explaining why an offer won’t be made, (and this needs to be done by no later than 27 September 2021).

Any assessment must consider whether the Casual: • has been employed by the employer for at least 12 months; • has worked a regular pattern of hours on an ongoing basis for at least 6 months; and • could continue working these hours as a full-time or parttime employee without significant changes.

IN DUS T RIA L RE L ATIO NS

Reasonable grounds for not making an offer of casual conversion (or for refusing a request by a prima facie eligible casual employee for casual conversion) relevantly include that, in the next 12 months: • the employee’s position will not exist; • the employee’s hours of work will significantly reduce; • the employee’s days or times of work will significantly change, and that cannot be accommodated within the employee’s available days or times for work; or • the employer would have to make a significant adjustment to the employee’s work hours for them to be employed full-time or part-time.

MODERN AWARDS TO BE VARIED TO REFLECT LEGISLATIVE CHANGE The Fair Work Commission (FWC) will review modern awards to assess how they will interact with the recent amendments to the Fair Work Act 2009 (the Act). The review is required to be completed by 27 September 2021.

The first stage of the review looked at what needs to change in six key awards including: • General Retail Industry Award 2020; • Hospitality Industry (General) Award 2020; • Manufacturing and Associated Industries and Occupations Award 2020

The issues considered in the first stage included: • What changes to definition clauses would be necessary with the new definitions in the Act; • What needs to change to model casual conversion; and • The implications of any award variations for existing employment arrangements, and what transitional arrangements may be needed.

The FWC has expressed provisional views that definitions and conversion clauses in some awards clash with the Fair Work Act and National Employment Standards (NES). It has also suggested that it would be inappropriate to itemise matters such as leave, redundancy etc. making up the 25% loading, as these are already detailed in the NES. Without Award changes, there may be uncertainty or difficulty because a person could be a casual under the award but not a casual under the Act. On Casual Conversion, the FWC provisional has invited the parties to make further submissions.

The second stage of the review to be completed by 27 September 2021, consider the remaining modern awards including the Security Services Industry Award 2020.

WHAT EMPLOYERS SHOULD DO Employers should be reviewing template employment contracts used to engage casuals to ensure that:

1

The contract of employment identifies the Casual Employment Information Statement as being enclosed (this must be issued to existing casuals and new starters after 27 September 2021);

2

References to a casual conversion clause in the employment contract align with the terms of either the new casual conversion NES in the Act or any applicable modern award clause (post-variation by the FWC);

3

If an applicable enterprise agreement casual conversion clause makes provision in terms that are less beneficial than the new NES, the references in the employment contract to the agreement provision should be expressed to be subject to the NES. Employers should also consider accessing the new powers given to the FWC to vary enterprise agreements to resolve these issues;

4

References to payment of a casual loading make it clear the loading is paid in compensation for the fact the casual will not receive entitlements to paid leave, and notice and redundancy pay; and

5

The terms of the casual contract are consistent with the Act definition, i.e. the employer makes no firm advance commitment to the employee to offer continuing and indefinite work according to an agreed pattern of work, and if the employee accepts the contract, they do so on the basis that there is no such firm advance commitment given.

ASIAL will follow this case closely to determine what changes the FWC envisage for the Security Services Industry Award 2020 and what submissions may be necessary in the second stage of the review to ensure the impact on the industry is compatible with how the industry must operate to meet customer demands in an efficient and cost effective way.

About the Author: Chris Delaney, ASIAL Industrial Relations Adviser.

Chris Delaney is a highly regarded employee relations professional with over 40 years’ experience in industrial relations and human resources.

Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not intended to be relied upon in any cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you to take no action without prior reference to a workplace relations specialist.

SEC URI T Y I N SI DER | JULY–S EPTEMBE R 2 02 1 31

RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding members of the Association.

We would like to congratulate the members to have recently achieved the following recognition levels: BRONZE

GOLD

Cascar Electronic Security Integrators Pty Ltd t/a Genx Group Technical Services VIC

Accord Security Pty Ltd

WA

Bodyguard Security Services Pty. Ltd.

VIC

Casmare Pty Ltd t/a Hi-Lite Security

WA

Commercial Locksmiths WA Pty Ltd

WA

D’N’A Protective Services Pty Ltd t/a Stanthorpe Security & Tenterfield Security

QLD

Electronic Asset Protection Group Pty Ltd

NSW

ESA Group Pty Ltd

QLD

Monjon (Australia) Pty Ltd Next Security Pty Ltd Nine Left Pty Ltd t/a NL Security nXient Pty Ltd t/a Security AccessCCTV Network

VIC NSW SA QLD

Commercial Surveillance Systems Pty Ltd

NSW

Conkerr Pty Limited t/a St George Security Systems

NSW

Disc Electrical (NSW) Pty Ltd

NSW

Elite Oriental Products Pty Ltd t/a Best Alarm & Monitoring Services

Proforce Security Alarm Division Pty Ltd

VIC

Garry Raymond Gillard t/a Gotcha Security Services

Srdjan Gakovic t/a SRG Security

VIC

GES Installations Pty Ltd

VCPG Security Australia Pty Ltd

VIC

Hillstone Holdings Pty Ltd

Vigil Groups Pty Ltd t/a Vigil Training College

NSW

SILVER Arup Pty Limited

NSW

Asset Security Concepts Pty Limited Bullant Security Pty Ltd

NSW

Paul Arena Installation and Maintenance Pty Ltd

NSW

Sam Saba t/a Saba Security Services

NSW

Security Distributors Australia Pty Ltd

WA NSW

WA

Stradbroke Security Consultants Pty Ltd

VIC

QLD NSW

PLATINUM

Customised Quality Electronic Security Pty Ltd t/a Central Coast Alarm Systems QLD

CityWatch Security (Aust) Pty Ltd t/a City Watch Security

Dynamic Alternatives Pty Ltd t/a R2S Security & Risk 2 Solution

CR Kennedy & Company Pty Ltd QLD

Fort Security Systems Pty Ltd

NSW

James Ramsay

ACT

JHA Consulting Engineers Pty Ltd

NSW

Link Elevator Co Pty Limited

NSW

Intec Security Pty Ltd t/a Intec Security

Michael Lappin t/a Istas Electronic Security NSW VIC

Phoenix Security Services Pty Ltd

QLD

PK Security Solutions Pty Ltd

NSW

Spinks Security Pty Ltd

VIC

SPL Security Services Australia Pty Ltd

VIC

Superior Security Solutions Pty Ltd

NSW

Supervision Alarm & CCTV Specialist Pty Limited

NSW

Symetrix Pty Ltd

NSW

Warp-2 Electrical Engineering Pty Ltd

NSW

VIC VIC QLD

Standby Security Services Pty Ltd

VIC

West Coast Security Telephones & Data Pty Ltd

WA

WA

Michael Gatti t/a Red Eye Security Services NSW

32 SEC UR IT Y IN S IDE R | JU LY – SE PTE M BE R 2021

WA

Newtech Systems Pty Limited

NSW

Crete Security Pty Ltd

National Protective Services Pty Ltd

VIC NSW

Shiatsu Pty Ltd t/a Griffins Leading Edge HI FI & Communications

Christopher John Bassett t/a Bassett Security

Major Security Services Pty Ltd

VIC

CATEGORIES: PLATINUM – 25 YEARS + GOLD – 16 – 24 YEARS SILVER – 11 – 15 years BRONZE – 6 – 10 years

WELCOME TO OUR NEW MEMBERS ASIAL welcomes the following members who have recently joined the Association.

NEW CORPORATE MEMBERS AFIS Security Pty Ltd

VIC

Domenico Cosmano t/a ASComms and Security

VIC

Dynamic Security & Safety Pty Ltd

NSW

Go Protective Services Pty Ltd

VIC

Incident Response Control Solutions Pty Ltd t/a IRC Solutions

WA

L&H Security Services Pty Ltd

NSW

Melbourne Watching Service Pty Ltd

VIC

Northern Fire Systems Pty Ltd

QLD

Onsite Contracting Services Pty Ltd

NSW

Paradigm Security Group Pty Ltd

NSW

Securit Solutions Pty Ltd

NSW

Shayne Andrew Watts t/a T and C Security Solutions

SA

Silvans Security Pty Ltd

VIC

The Unit Security Services Pty Ltd

VIC

Hanmay Developments Pty Ltd t/a Watchcorp Security Services Australia Invictus Security Services Pty Ltd

QLD

Jayantha Jayasinghe t/a Amasha Technologies

ACT

MBNSS Pty Ltd

NSW

Mountain Man Electrical Pty Ltd

QLD

Murray River Maintenance Pty Ltd

NSW

ODM Electrical Contractors Pty Ltd

VIC

RA Services Group Pty Ltd

VIC

Rana Ayyaz Pty Ltd t/a WBS Security & Protective Services

VIC

Ready Industries Pty Ltd

VIC

Red Phoenix Australia Pty Ltd

QLD

TR Pty Ltd

VIC

Brett Henry t/a Bacchus Marsh Security Services

VIC

VIC

Tekhne Logia Pty Ltd

QLD

Betazeta Pty Ltd t/a Alpha Computers

QLD

Sprightly Transport Solutions Pty Ltd

Ultimate Protection & Security Pty Ltd

NSW

VIC

Spike Services Pty Ltd

Titan Electrical Group Pty Ltd

4Site Security Group Pty Ltd

QLD

Roar Communications Holdings Pty Ltd

Tony Buckholz Cabling Services Pty Ltd t/a Bundaberg Home Theatre

NEW PROVISIONAL CORPORATE MEMBERS

VIC

SA ACT VIC

Universal Communications Group Pty Ltd

QLD

Viden Labs Pty Ltd

ACT

World Link Security Pty Ltd

NSW

UPGRADE TO FULL CORPORATE MEMBERSHIP

Canberra Night Patrol Pty Ltd

ACT

3Fit International Pty Ltd

VIC

Capti Security Pty Ltd

QLD

Armor Fire Fighting Manufacturing Pty Ltd t/a G5FS

VIC

Care Industries Pty Ltd

QLD

Digital Plus Installations Pty Ltd

WA

Citadel Security Group Pty Ltd

VIC

F4A Pty Ltd

NSW

Connect Security Group Pty. Ltd.

VIC

MPE Group Pty Ltd

E2E Group Pty Ltd t/a E2E Security

VIC

Securall Pty Ltd

QLD

EDSA Group Pty Ltd

VIC

STC A Pty Ltd t/a SafeTCompanion Australia

QLD

VIC

FVS Construction Pty Ltd

QLD

TAK Security Corp Pty Ltd

NSW

FVS Fire Pty Ltd

QLD

Unearth Risk Pty Ltd

ACT

H3C Plus (QLD) Pty Ltd

NSW

UR Safe Security Pty Ltd

VIC

ASIAL CERTIFICATION CLASS 5 CAPABILITY List current as at 16th September 2020

COMPANY

STATE

CERT NO.

GRADE

Inner Range Pty Ltd

VIC

4

Infiniti Class 5

4 May 2022

Integrated Control Technology

NZ

5

Protégé GX DIN Rail System Class 5

20 Aug 2022

NSW

6A

Schneider Electric Security Expert

20 Aug 2022

CANADA

7A

Security Center Synergis™ IX

20 Aug 2022

Schneider Electric Buildings Australia Genetec Inc.

GRADING EXPIRY DATE

No installation is Class 5 compliant unless accompanied by a site-specific Installer Compliance Statement (ICS) and Client Compliance Statement (CCS) The capability recommendation is based on an overview of AS/NZS 2201.1-2007 and its referenced standards. Full compliance is neither guaranteed nor implied. Whilst the product may be capable of meeting Class 5 standard, meeting this Class relies extensively on both the installer and the client. As part of the capability certification, the supplier has produced both a Compliance Statement and associated documents. These documents are dedicated to Class 5 compliance and form part of the Certification process. The supplier has agreed that: The required documentation will be maintained up-to-date for the period of the Certification, with ASIAL’s inspector being advised in writing of any such changes, and they will maintain compliance throughout the certification. Any changes that may have an impact upon this will be notified to ASIAL within 14 days. ASIAL may withdraw and cancel a certificate should it become aware of any non-compliance during the certification period.

SEC URI T Y I N SI DER | JULY–S EPTEMBE R 2 02 1 33

ASIAL GRADED SECURITY MONITORING CENTRES* Current as at: 9th July 2021

COMPANY

STATE

CERTIFICATE NO.

GRADE

ADT Security

NSW

553

A1

GRADING EXPIRY DATE

11 Apr 2023

ADT Security (Data Centre)

NSW

554

A1

11 Apr 2023

ARM Security Systems

WA

556A

A1

27 Mar 2023

ART Security

VIC

545A

A1

30 Sept 2022

Back2Base

QLD

546A

A1

28 Sept 2022

BENS Wholesale Monitoring

NSW

548A

A1

19 Nov 2022

Calamity

NSW

539

A2

28 May 2022

Central Monitoring Services

NSW

557

A1

14 April 2023

Chubb Monitoring Centres

NSW

555

A1

25 Mar 2023

Coastcom Security

VIC

536

A2

24 Mar 2022

Energize Australia

VIC

542A

C2

19 Aug 2022

Executive Security Solutions (Monitoring)

VIC

540

A1

15 Aug 2022

Glad Security Pty Ltd

NSW

549A

A1

11 Nov 2022

Golden Electronics

TAS

547A

A1

16 Oct 2022

Instant Security

QLD

530

A1

14 Nov 2021

Linfox Armaguard

VIC

541

A1

14 Aug 2022

Mekina Technologies

TAS

532

A1

16 Dec 2021

Monitoring Excellence

NSW

537A

A1

26 May 2022

Paul-Tec (Australia)

NSW

524

A1

01 Aug 2021

Proforce Security Alarm Division Pty Ltd

VIC

558

A1

15 Apr 2023

Protection Pacific Security Ltd

VIC

544A

C2

01 Aug 2022

SA Security Monitoring

SA

535

A1

03 Feb 2022

NSW

525A

A1

30 Aug 2021

Sapio – Hamilton

Sometimes staffed, single integrated system

Sapio - West Ryde

NSW

543A

A1 (note 1)

30 May 2022

Secom Australia

NSW

531

A1

14 Dec 2021

Sectrol Security

VIC

527

B2

25 Aug 2021

Securemonitoring

VIC

529

A1

23 Nov 2021

Securitas Australia Remote Services

VIC

550

A1

01 Apr 2022

Securitas Australia Remote Services

SA

551A

A1

26 May 2022

ACT

552A

A1

14 Feb 2023

Security 1 Security Alarm Monitoring Service

SA

538B

A1

18 Jun 2022

Security Control Room

VIC

526

A1

18 Aug 2021

SMC Australia

QLD

559

A1

06 May 2023

Ultimate Security Australia

NSW

528

A1

22 Sept 2021

Valour Security Services

QLD

560

A1

09 Jul 2023

(1) Due to COVID-19. Some operators outside centre but within centre’s secured premises. Min two staff together. No impact on response times.

The ASIAL Graded monitoring centres above have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 - 2004.

PLEASE NOTE: ASIAL takes no responsibility for companies which may change the nature of their operations subsequent to Grading.

ASIAL CERTIFIED REDUNDANT MONITORING CENTRES List current as at 7 May 2021 CORE CENTRE

GRADE

CERTIFICATE

REDUNDANT LEVEL

EXPIRES

Chubb Monitoring Centres, Rydalmere

A1

R7

R1A

25 Mar 2023

Security Monitoring Centres Australia, Salisbury

A1

R8

R1A

25 Mar 2023

These Centres have been certified as Redundant Monitoring Centres in accordance with the current versions of the ASIAL documents: ‘Redundant Centres – Background’ and ‘Redundant Centres – Requirements and Testing’.

34 SEC U R IT Y IN S IDE R | JU LY –SE PTE M BE R 2021

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Secure Under Door Seal AMS-003 The only secure under door seal - automatic secure drop down seal that prevents an under door attack.

Monitored Access Panel HS MAP The only secured Monitored Access Panel on the international market. Can be used as part of an intrusion alarm system or other monitored instrumentation or building management system.

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The global standard in security hardware solutions www.amsaustralia.com.au

N O M I N AT I O N S N OW O P E N

2021 2020

Australian Security Industry Awards

#SECURITYAWARDS

Your chance to be recognised Nominations close on 31 August

Celebrating Excellence Recognising excellence, achievement and innovation in the Australian security industry.

Awards Night: 27th October 2021 Venue: Doltone House, Hyde Park, Sydney For information on award categories and how to nominate visit: www.asial.com.au/Awards21 ORGANISED BY