Security Insider Magazine January - March 2024

Vol.30 | Issue 1 | January–March 2024

THE MAGAZINE FOR SECURITY PROFESSIONALS

A SECURE AUSTRALIA ASIAL Ramps Up Its Campaign for Nationally Consistent Security Regulatory Standards Page 16

IN THIS ISSUE

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PP255003/02390

AI IN THE AUSTRALIAN SECURITY INDUSTRY

SECURITY CAREERS CASE STUDIES

A RESPONSE TO BE PREPARED OR A PREPARED RESPONSE?

WELL WRITTEN EMPLOYMENT CONTRACTS ARE ESSENTIAL FOR ANY BUSINESS

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Contents Vol.30 | Issue 1 | January–March 2024

SHIFT YOUR WAY OF THINKING

26 16 A SECURE AUSTRALIA - A CALL FOR NATIONALLY CONSISTENT SECURITY REGULATORY STANDARDS

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28

2023 AUSTRALIAN SECURITY INDUSTRY AWARDS

04 PRESIDENT’S MESSAGE

EMPLOYMENT CONTRACTS

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SHIFT YOUR WAY OF THINKING AND MAKE CONTINUING PROFESSIONAL DEVELOPMENT AN INVESTMENT IN THE FUTURE SUCCESS OF YOUR BUSINESS

05

INDUSTRY NEWS

12

INTERNATIONAL WOMEN’S DAY 8 MARCH 2024

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AI IN THE AUSTRALIAN SECURITY INDUSTRY

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A SECURE AUSTRALIA - A CALL FOR NATIONALLY CONSISTENT SECURITY REGULATORY STANDARDS

WELL WRITTEN EMPLOYMENT CONTRACTS ARE ESSENTIAL FOR ANY BUSINESS

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ASIAL GRADED SECURITY MONITORING CENTRES

2023 AUSTRALIAN SECURITY INDUSTRY AWARDS

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WELCOME TO OUR NEW MEMBERS

20 SECURITY CAREERS CASE STUDIES

33

24 A RESPONSE TO BE PREPARED OR A PREPARED RESPONSE?

ASIAL MEMBER RECOGNITION PROGRAM RECIPIENTS

34

ASIAL 2024 CALENDAR

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ASIAL STRATEGIC PARTNERS

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 3

Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited

President’s Message

PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 | Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au

Throughout 2023, ASIAL continued to support its members through the pressing issues that our industry faced, whilst also introducing additional value member benefits, which we will continue throughout 2024.

The two core ideas at the centre of our thinking remains: (1) A Safe and Secure Australia and (2) Together Each Achieves More because we know that our industry, plays an important element in Australia’s safety; now and in the future.

• National Private Security Act (NPSA): Last year we finalised the NPSA, which was in the making for over three years. The NPSA provides the first step towards harmonising security regulation across Australia and ensuring a professional security industry capable of performing its growing role as part of Australia’s national security mix. The NPSA is not a way to introduce national security licencing; but rather a way to standardise security regulations across the country. Throughout 2024, ASIAL will commence engagement with the government to promote the benefits of the NPSA, with our intention to have a Minister sponsor the NPSA in parliament. We are one country, and it makes logical sense to have one national security act.

• Promoting careers in the security industry: Throughout 2023, ASIAL executed multiple programs that marketed careers in the security industry, and we will continue to build on them throughout 2024.

For example, ASIAL exhibited at the Western Sydney Careers Expo, a first for ASIAL. For many years, our industry has been challenged in attracting new entrants to our industry. At the same time, we share many positive stories with our industry peers about our enjoyment in the industry, and what our industry does every day to prevent crime. Indeed, many stories have been shared from those that have been in our industry for 20, 30, or more, years. This

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Publisher

Editor Bryan de Caires Editorial Enquiries communications@asial.com.au

raises the challenge, which we are actively working on; promoting those positive messages to people considering their career choices.

• ASIAL GO app: More and more members (and their employees) are actively using the ASIAL GO app. For those who have not downloaded and started to use the app, I encourage you to start using the app. It’s a great resource for information about legislation, regulation, member benefits, and allows members to book events and view ASIAL publications. While most information is also available on our websites, there is exclusive content only available through the app.

2024 is well underway, and based on industry reports, we can expect our industry to continue to grow. Many key external drivers that contribute to the security industry growth are expected to be favourable: (1) demand for residential, commercial, industrial, construction, (2) level of criminal activity, (3) population growth, and (4) improved consumer and business confidence as interest rates are forecasted to drop. I wish everyone success in 2024!

Until next time, thanks for supporting ASIAL, let’s continue to play our part in keeping ‘A safe and secure Australia’.

Advertising Marketing Communications advertising@asial.com.au Graphic Design + Digital Mitch Morgan Design 0402 749 312 mitch@mitchmorgandesign.com www.mitchmorgandesign.com Editorial Contributors Steve Cropper, Bryan de Caires, Ryan Kerseboom and Chris Delaney.

Print + Distribution CMYKHub Pty Ltd Published quarterly Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission.

All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons. Press Releases can be emailed to: communications@asial.com.au.

Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility for leading views.

Copyright©2024 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited.

Security Insider is a subscription-based publication, rates and further details can be found at www.asial.com.au.

NEXT ISSUE: APRIL - JUNE 2024

John Gellel President

Printed ISSN 1442-1720 Digital ISSN 2207-8282

IN DUS T RY NE WS

Security Industry Roundtable Discussion In a roundtable discussion moderated by Sam Duncan (The Australian) featuring guests Bryan de Caires (CEO, ASIAL), Roanne Monte (CEO & Chief Product Officer, Armatec Global), Damien Manuel (Adjunct Professor, Deakin University and Chairperson of the Board, AISA) and Tom Roche (Director & Executive Board Member, Sapio), a range of key industry challenges and opportunities were discussed.

A series of four short videos (1-15 minutes) are now available covering the following topics: • • • •

Episode 1: Building Security Capability and Capacity Episode 2: Emerging Security Technologies Episode 3: The importance of nationally consistent regulation Episode 4: The changing security threat environment

REVISED GUARD AND PATROL SECURITY SERVICES A revised version of the Guard and Patrol Security Services standard (AS4421:2023) is now available.

The standard specifies the minimum requirements for the operation and management of an organisation providing protective security services. The language and format of the standard have been revised to improve clarity and accessibility for all stakeholders.

MORE INFO

Scan to watch video.

The standard is available at standards.org.au

ASIAL PLATINUM MEMBER

New South Wales Police Force SHIELD

Congratulations to Ben Van Kerkwijk, Vice President (Asia Pacific Region) and Duncan Robertson, Global Services Manager of Brink’s Australia, who were recently presented with an ASIAL Platinum membership recognition certificate (25 consecutive years of ASIAL membership).

NSW Police Force has joined the Global SHIELD Network, a real time information sharing initiative that includes terrorism Incident Reports, Protective Security Advice, and Situational Awareness Reports.

Access to NSWP Shield has been extended to include security industry consultants, managers and team leaders.

MORE INFO visit police.nsw.gov.au/crime/terrorism/nswpf_shield.

SEC URI T Y I N SI DER | JANUARY–MAR CH 2 024 5

INDUST RY NE W S

2024 AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE Organised by ASIAL, the 28th annual Australian Security Industry Awards for Excellence will be held in conjunction with the 9th annual Outstanding Security Performance Awards (the OSPAs) and the 13th annual Australian Security Medals Awards.

These prestigious awards celebrate and acknowledge exceptional security professionals and organisations. Award recipients will be presented at a dinner to be held on 24th October 2024 at the Park Hyatt Hotel, Melbourne.

ASIAL Australian Security Industry Awards for Excellence categories

Outstanding Security Performance Awards categories

•

• • • • • • • • •

• •

•

•

•

•

Unsung Hero - Electronics Security Sector - Protective Services Sector Diversity and Inclusion Individual Achievement - Protective Services - Technical Security Electronic Security Installation - > $500,000 - < $500,000 Integrated Security Solution - > $500,000 - < $500,000 Product of the Year - Access Control Systems - Alarm Systems - Video Surveillance Systems (CCTV IP System/Solution) - Physical Security Security Equipment Manufacturer/ Distributor/Supplier

Outstanding Female Security Professional Outstanding Guarding Company Outstanding In-house Security Manager/Director Outstanding Security Consultant Outstanding Security Partnership Outstanding Security Team Outstanding Training Initiative Outstanding Contractor Security Manager/Director Outstanding Young Security Professional

Australian Security Medals Foundation award categories • • •

Australian Security Valour Medal (ASVM) Australian Security Medal (ASM) St John ‘Save a Life ’Awards

MORE INFO Information on award categories and criteria is available at asial.com.au/Awards24

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INDUST RY NE W S

ASIAL SECURITY CAREERS PORTAL Australian Cyber Security Strategy Action Plan The Australian government has released the 2023–2030 Australian Cyber Security Strategy action plan. The Strategy is the roadmap that seeks to realise the Australian Government’s vision of becoming a world leader in cyber security by 2030.

The ASIAL Security Careers Portal has been developed to promote and profile the diverse and rewarding range of careers available in our industry.

Featuring 31 easy to use job description fact files and tailored videos, the microsite provides careers advisors and those seeking a career in security with information on available roles and career pathways.

View the ASIAL Careers Portal at asial.com.au/Careers/ The latest addition to ASIAL’s Careers portal is ‘a day in the life of Security Personnel’ which provides insight into the role security professionals play in keeping the community safe.

Scan to watch video.

Visit shorturl.at/hzDE0 or scan here to download the Action Plan

ASIAL IN THE MEDIA Over the past six months, ASIAL has featured across a broad range of media platforms.

This included 51 media mentions and a Total Audience Reach Potential of over 9.5 million.

Among these included a full page feature in The Australian and other stories on News Corp platforms. Part of ASIAL’s ongoing consumer awareness campaign, the features are aimed at raising public awareness of the private security industry and the critical work the industry performs.

ASIAL has also invested in full page adverts to appear in The Age and Sydney Morning Herald at the end of January 2024. The adverts are part of ASIAL’s ongoing advocacy for harmonisation of security industry regulation across Australia.

Labour hire, wage theft amendments passed by the senate The Federal Government has split the Fair Work Amendment (Closing Loopholes) Bill 2023 in two, following a deal reached with the Greens and the crossbench to pass measures including criminalisation of wage theft and same job, same pay for labour hire workers.

The deal enabled controversial elements of the Bill wage theft and same job, same pay for labour hire workers to pass. For employers, the changes are likely to be significant and cause conflict and confusion, especially the same job same pay provisions, which will have unintended consequences for SMEs. 8 SEC UR IT Y IN S IDE R | JA NUA RY – M A RCH 2024

MORE INFO Above articles are available on asial.com.au

A DV E RTO RIAL

How AustralianSuper invests for members As Australia’s largest super fund and one of the top 20 largest pension funds globally1, AustralianSuper is an active investor both in Australia and overseas.

This breadth of investments means that members can benefit from growth opportunities from across the world and across different types of assets including: Listed Shares

Credit

Owning listed shares means owning part of companies that are listed on a public exchange, like the Australian Stock Exchange (ASX). AustralianSuper invests in Australian and international companies.

Credit investments involve providing finance for an agreed period in exchange for a return.

AustralianSuper has a specialised team that invests in private credit opportunities directly in the property and infrastructure sectors.

Listed shares generally make money in two ways – through an increase in the share price and when companies pay dividends.

Fixed Interest

Private equity Private equity involves investing in companies that are not listed on a public exchange like the ASX. AustralianSuper co-invests in private equity along with specialised private equity managers.

Unlisted infrastructure Infrastructure investments are assets that provide essential public services. These include bridges, roads, airports and power plants. AustralianSuper’s portfolio includes large-scale infrastructure investments in Australia and international markets

Fixed interest investments provide income from interest payments. Fixed interest investments include bonds and debt issued by governments and companies.

Track down your lost super

Cash

Cash investments are short-term money market instruments. These are issued by banks, like the CBA, NAB and Westpac, governments and companies

Global diversification

Finding always great butthroughout imagine finding Finding$20 $20in inyour your pocket pocket is always great but imagine finding AustralianSuper has investments the world. This helps support Australia’s economy while thousands you had had lost track of.in local and members benefit from growth thousandsin insuper super that that you lost track of. international markets. Importantly, this global approach can help reduce investment risk through diversification.

Australians have over $16 billion in lost and Australians have over $16 billion in lost and unclaimed 1 1 .

Finding an old account unclaimed super erence super . Finding an old account could make a big diffcould make a big diff erence to your retirement. to your retirement.

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1. Thinking Ahead Institute, Global top 300 pension funds, September you’ve ever changed your name, address or2022. job, chances If Ifyou’ve ever changed your name, address or are you might have super in a few accounts you’ve lost track job, chances are you might haveis not super in a Investment returns are not guaranteed.

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This means your lost or unclaimed super is either with accounts you’ve of.which This your This information may belost general track financial advice doesn’tmeans take into account your personal objectives, financial situation or needs. Before making a decision about Find your lost super today. today.or by Compare AustralianSuper theor ATO or stillyou with your super AustralianSuper, should think about your fund. financial requirements and refer to the relevant Product Disclosure Statement available at australiansuper.com/pds lost unclaimed super is either with the ATO calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at Visit: australiansuper.com/compare-us Sponsoredfund.

by AustralianSuper Pty Ltd, ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898. or stillaustraliansuper.com/tmd. with your super

Or scan QR code for more info.

Visit: australiansuper.com/lostsuper Or scan QR code for more info.

1. Total of lost and unclaimed super as at 30 June 2022. Source: ATO. 2. Before making a decision to combine any fees or charges that may apply, and the effect a transfer may have on benefits in 1. Total of lost and unclaimed super as at 30your Junesuper, 2022.consider Source: ATO. your other fund such as insurance cover. recommend seekingthat financial advice.

2. Before making a decision to combine yourWe super, consider you any consider fees or charges may apply, and the effect a transfer may have on benefits in your This maysuch include general ficover. nancialWe advice which doesn’t take into account your personal other fund as insurance recommend you consider seeking financial advice. objectives, financial situation or needs. Before making a consider if thefinancial information is right you and read relevant Product Disclosure Statement, by Thisdecision may include general advice whichfor doesn’t take intothe account your personal objectives, financialavailable situationatoraustraliansuper.com/pds needs. Before making a or decision calling 1300 300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the consider if the information is right for you and read the relevant Product Disclosure Statement, available at australiansuper.com/pds or by calling 1300 TMDs at australiansuper.com/TMD. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

300 273. A Target Market Determination (TMD) is a document that outlines the target market a product has been designed for. Find the TMDs at australiansuper.com/TMD. AustralianSuper Pty Ltd ABN 94 006 457 987, AFSL 233788, Trustee of AustralianSuper ABN 65 714 394 898.

SEC URI T Y I N SI DER | JANUARY–MAR CH 2 024 9

I NDUST RY NE W S

ASIAL DIGITAL CABLING REGISTRATION CARD As the first Australian Communications and Media Authority (ACMA) Cabling Registrar to issue a Digital Cabling Registration Card, ASIAL’s digital cabling registration card is proving very popular.

The App provides an easy and convenient way for registered cablers to carry their cabling registration card with them at all times. With hundreds of ASIAL registered cablers having already downloaded the digital version, thousands more are expected to do so in the coming months.

ASIAL registered cablers receive (in addition to a printed version) a digital cabling registration card through the ASIAL GO App at no additional cost. The App is available for both iOS and Android operating systems.

The launch of the card reflects ASIAL’s commitment to innovative new ways to improve the level of service it provides to cablers.

MORE INFO Visit asial.com.au

Guiding principles for AI and the ethical use of Automated Facial Recognition ASIAL has released its Guiding Principles for Artificial Intelligence and the Ethical Use of Automated Facial Recognition (AFR).

Automated Facial Recognition (AFR) is a technology capable of matching a human face from a digital image or a video frame against a database of faces. It has been designed to improve the safety and wellbeing of people, as well as providing a tool to assist and speed up operational processes, typically being used to authenticate users through ID verification services and works by pinpointing and measuring facial features from a given image.

The ethics of AI and its application need to be regularly reviewed to ensure that it is not allowed to act autonomously without human oversight and it should not be used in any way which causes harm to individuals.

To provide guidance for the ethical use of AFR technologies, ASIAL has prepared a guidance document. Core principles for the ethical use of AFR include: • • • •

Transparency Non discrimination Clear and defined purpose Accountability

• • •

Data security Privacy Training

ASIAL’s Guiding Principles for Artificial Intelligence and the Ethical Use of Automated Facial Recognition can be found on the ASIAL website.

10 SEC U R IT Y IN S IDE R | JA NUA RY–M RY – M A RCH 2024

ASIAL Board Elections 2023 Following the announcement by the Australian Electoral Commission (AEC) for ASIAL, John Gellel and Rachaell Saunders will remain as President and Vice-President, respectively, and Director positions will be held by Tamara Bayly, Brian Foster, Fred Khoury, Kevin McDonald (former President), Suzette Po-Williams and Mike Smith, to form the new ASIAL Board.

John Gellel said, “We are about to embark on an exciting phase for ASIAL and our industry, as set out in the ASIAL 2026 Future Forward strategy paper.” “A strong security industry is in Australia’s national interest. As the peak body for the industry, ASIAL will continue to provide the leadership and direction required to help achieve this.”

“I would like to acknowledge outgoing Director Mark Guiney for his contribution during his term on the board,” Gellel said.

“The new board is committed to delivering member value by being an innovative and forward-looking Association.”

A copy of the post-election report is available in the members area.

IN DUS T RY NE WS

2024 SECURITY

EXHIBITION & CONFERENCE The Security 2024 Exhibition and Conference will be held at the International Convention Centre Sydney from 21 - 23 August 2024.

As the lead industry partner for the event, ASIAL is proud to be associated with staging the premier showcase for the security industry in the region. Over the three days, last year’s event colocated with Integrate attracted close to 11,000 visitors.

MORE INFO

NSW Revenue resources for the security industry NSW Revenue has developed a range of resources (including information on grouping, employment agencies, contractors, anti-avoidance provisions and case studies) to assist security providers in understanding and meeting their payroll tax obligations.

Visit shorturl.at/nyzQZ or scan here for more information

Information on the event, including exhibiting and/or attending the ASIAL Conference and Gala Dinner can be found at asial.com.au.

The Gala Dinner is sponsored by:

Australian Government releases Security Contracts Guiding Principles The Australian government has released guiding principles for the procurement of security contracts, focusing on the guarding sector. The Guiding Principles have been developed for crowded places owners and operators of crowded places, regardless of the size or location and equally apply to all levels of government.

The guide includes a recommendation that “owners and operators of crowded places give consideration to membership of peak body or advisory networks, such as the Australian Security Industry Association Limited (ASIAL), to stay abreast of industry information and protections that are available, with access to relevant and helpful resources.”

Visit shorturl.at/loFG4 or scan here to download the Guiding Principle

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 11

I NDUST RY NE W S

Australia’s first International Women’s Day was held in 1928 in Sydney.

Since these early days, International Women’s Day has continued to grow and now is a central point for action, to build support for women’s rights and their full participation in the economy, politics, community and in everyday life.

It is a day to celebrate women’s achievements and both highlight and work to address barriers that continue to perpetuate gender inequality.

This International Women’s Day, ASIAL recognise the women who work in the private security industry for their contribution, celebrates their achievements, and acknowledges them as role models for the next generation of female security personnel.

Count her in

Invest in Women. Accelerate Progress. #CountHerIn #IWD2024 #UNWomen

12 SEC UR IT Y IN S IDE R | JA NUA RY –M A RCH 2024

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SEC URIT Y F E AT URE

AI IN THE AUSTRALIAN SECURITY INDUSTRY

By Steve Cropper Managing Director of Strategic Communication Consultancy, Reputation Australia Pty Ltd

Is the AI genie out of the bottle? As the Security Industry explores potential applications for Artificial Intelligence, the question remains how will the industry ensure that it doesn’t lose control of this new intelligence, whose potential for good or evil is not yet known.

Artificial Intelligence (AI) is transforming various sectors of the economy and society, including the private security industry. AI can offer benefits such as enhancing security operations, improving threat detection and prevention, and reducing costs and risks. However, AI also poses challenges and risks such as ethical, legal and social implications, as well as potential loss of control and accountability. Therefore, it is important to ensure that AI is used in a safe, responsible and ethical manner and that there are adequate regulations and standards to govern its development and deployment.

The Australian Security Industry Association Ltd (ASIAL) plays a key role in driving Australian standards, developing codes of conduct and raising the level of professionalism within the security industry. ASIAL recognises the opportunities and challenges of AI for the security industry and has developed guiding principles for artificial intelligence and the ethical use of automated facial recognition.

Australia is not the only country exploring the use and regulation of AI in the security industry. The European Union, Canada and the United States have been developing and implementing policies and strategies to address the opportunities and challenges of AI, especially in high-risk sectors like security.

For example, the EU has proposed a risk-based approach to regulate AI, which would classify AI systems into four categories: unacceptable, high-risk, limited-risk, and minimalrisk. Unacceptable AI systems would be banned, such as those that use social scoring or mass surveillance. High-risk AI systems would be subject to strict requirements, such as those that are used in critical infrastructure, law enforcement, or biometric identification. Limited-risk AI systems would

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have to comply with transparency obligations, such as those that are used in chatbots or voice assistants. Minimal-risk AI systems would have no specific requirements, such as those that are used in video games or spam filters.

Similarly, Canada has developed a Directive on Automated Decision-Making, which applies to all federal departments and agencies that use AI systems to make administrative decisions that affect individuals or businesses.

The directive requires that AI systems are assessed for their impact on human rights, privacy, security and accountability. They are assigned a level of risk from low to very high. Depending on the level of risk, AI systems have to meet different standards and safeguards, such as human intervention, explanation, accuracy and auditability.

In the United States, there is no comprehensive federal legislation on AI, but there are various bills and initiatives at the state and local levels that aim to regulate or restrict the use of AI in certain domains, such as facial recognition, criminal justice, or employment. For instance, some states and cities, such as California, Massachusetts and Portland, have banned or limited the use of facial recognition technology by law enforcement or public agencies, citing concerns over privacy, civil rights, and accuracy.

As AI becomes more prevalent and powerful in the security industry, it is essential that Australia keeps pace with global developments and trends, ensuring that its AI policies and practices are consistent and compatible with those of its allies and partners. By doing so, Australia can leverage the benefits of AI for its security and prosperity, while mitigating the risks and harms of AI for its society and values.

SEC URI T Y I N SI DER | JANUARY JANUARY–MAR –MAR CH C H 2 024 15

SEC URIT Y F E AT URE

A SECURE AUSTRALIA A Call for Nationally Consistent Security Regulatory Standards

By Bryan de Caires CEO, ASIAL

With a workforce of over 200,000, the Australian private security industry plays a vital role in the safety of our society.

Whether securing critical infrastructure and defence sites, crowded places, shopping centres, hospitals, airports, government and corporate facilities and major events, installing and maintaining access control, alarms, video surveillance systems, locks, fencing, bollards and barrier security devices, through to providing cyber security solutions and services, security touches every facet of our lives.

Yet as we navigate increasingly complex security threats and vulnerabilities, as an industry we are hamstrung by an inconsistent patchwork of industry regulation across Australia. This is despite the agreement in 2008 by the Council of Australian Governments (along with the findings of numerous inquiries and reports) to implement a nationally consistent approach to regulation of the security industry.

In these uncertain times, where cybercrime, terrorism and geopolitical tensions pose ever evolving threats, action is required to strengthen Australia’s security arrangements.

ASIAL has for many years called for governments around Australia to work with industry to implement nationally consistent regulatory standards for our industry.

Given the critical and growing role the industry performs as part of Australia’s national security mix, contributing to the safety, resilience, and prosperity of our nation, it is critical that we have a regulatory framework for continuous improvement that builds industry capability and capacity.

To provide a framework to advance a harmonised national approach to security regulation, ASIAL has drafted the ‘Model Security Act’. The Model Act seeks to advance professional standards and enhance public safety outcomes. ASIAL’s Model Act seeks to provide a balanced and consistent framework that:

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The Australian private security industry workforce of over

200,000 is vital to Australia’s national security

• advances professional standards and strengthens industry capability as part of Australia’s national security mix (including requiring cyber security technicians to, as a minimum, meet probity requirements); • provides consistent expectations, obligations and responsibilities for individuals and organisations operating in the Australian security industry; • addresses public safety concerns over issues such as probity, individual and business suitability, fingerprinting, training, the use of criminal intelligence, compliance and access to a national register of security licence holders; • reduces red tape and unnecessary administrative costs; • provides industry with greater national operational flexibility and resource management; • provides security providers and licensed individuals with greater mobility in responding to surge demand; • provides clients with greater confidence when engaging a security provider due to the implementation of nationally consistent standards.

In short, Australia’s national security capability and capacity would be significantly enhanced through a nationally consistent approach to security licensing, as indeed would public safety.

ASIAL is calling on Governments across Australia to work with industry to establish nationally consistent security regulatory standards to ensure as a country we have the capability and capacity to respond to future security threats and challenges.

S E C URIT Y FE ATU RE

Through a series of editorial features, vodcasts and advertising in publications such as The Australian, News Corp digital platforms, The Sydney Morning Herald and The Age and through presentations to government, regulators and industry groups, ASIAL is ramping up its campaign for change.

Whether protective, electronic, physical or cyber security, government, business and the broader community are increasingly relying on the services the industry provides.

Similarly, with Australia playing host to a series of high-profile global events over the coming decade, private security will be expected to play a key role. Failure to act now in

implementing nationally consistent regulatory standards could result in a catastrophic security failure when the eyes of the world are turned on us - an outcome that none of us would like to see.

Through the development of its Model Act, ASIAL has sought to provide a framework and catalyst for meaningful change for an industry that is critical to the Australian economy.

Doing nothing is not in the national interest.

Under ASIAL’s proposed approach there would be: • a Model Federal law that would be applied and enforced by State and Territory regulatory agencies as State and Territory laws; • oversight would be by an independent federal authority and establishment of a national register of licensed security personnel, including cyber security professionals; • implementation of harmonised probity and eligibility requirements; • harmonised security licence classes; • consistent expectations, obligations and responsibilities for licensed individuals and organisations.

To support our campaign advocating for a safer and more secure Australia, we encourage you to write to your Member of Parliament or Senator to voice your support for ASIAL’s ‘Model Security Act’. For your convenience, we have prepared a template letter of support and link to federal members of parliament that you can use.

Simply email contactus@asial.com.au to request a copy. Remember, your voice counts, so make sure it is heard.

SEC URI T Y I N SI DER | JANUARY–MAR CH 2 024 17

SEC URIT Y F E AT URE

2023 Australian Security Industry Awards Organised by ASIAL, the 2023 Australian Secuity Industry Awards were presented to exceptional individuals and organisations for the 27th ASIAL Australian Security Industry Awards for Excellence, the 8th Outstanding Security Performance Awards and the 12th Australian Security Medals Foundation awards on the 19th October. ASIAL would like to acknowledge all of those who nominated.

2023 ASIAL AUSTRALIAN SECURITY INDUSTRY AWARDS FOR EXCELLENCE RECIPIENTS • Electronic Security Installation Under $100,000 Wolftex Pty Ltd • Electronic Security Installation Over $100,000 Wilson Security • Integrated Security Solution Over $100,000 Honeywell • Integrated Security Solution Under $100,000 Securitas Australia - Remote Services • Product of the Year - Access Control Integrated Control Technology

• Product of the Year - Alarm Ajax Systems • Product of the Year - CCTV Camera Bosch Security Systems • Product of the Year - CCTV IP Systems/Solution Joint winners: Sprightly Transport Solutions and Veesion Australia/ New Zealand • Product of the Year - Physical Security Protective Fencing • Indigenous Employment EON Protection • Gender Diversity ACESGroup

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• Individual Achievement Technical Security Vlado Damjanovski (Optic Security Group) • Individual Achievement - Protective Services Sahil Hashmi (Citadel Security) • Unsung Hero - Electronics Security Sector Stuart Norton-Bakerr (Optic Security Group) • Unsung Hero - Protective Services Sector Abdulwahab Hajj (Access Group Solutions) • Security Equipment Manufacturer/Distributor Gallagher Security

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2023 OUTSTANDING SECURITY PERFORMANCE AWARDS (OSPAS) • Outstanding Female Security Professional Lacey Shields, NDIS Quality and Safeguards Commission

DS

• Outstanding In-house Security Manager/Director Marie Patane, Sydney Metro

• Outstanding Security Partnership Monash Health and Siemens

Security ecurity wards ards Security alian try Awards 2023 AUSTRALIAN SECURITY MEDALS FOUNDATION • Outstanding Security Consultant Intelligent Risks

• Outstanding Security Team Team Casuarina, Access Group Solutions

2021 1 2020 2021 1 2020

• Outstanding Guarding Company Certis Security Australia

• Outstanding Training Initiative Queensland Rail

Australian Security Medal of Valour

•

Beau Ryan Paul McNamara, Security Guard, Border ID Security

•

Jacques Roux, Covert Security Officer, Wilson Security

ST JOHN SAVE A LIFE AWARDS

Steve Morton Jimmy Tuan Lam Rohit Suthar Matthew Taylor Brenton Elliott Akshay Sharma Joydeep Ghosh Fadi Aoun Gagandeep Singh Al Shaharia Jihad Jason Muir Aaron Monaghan announcedDarren virtually Ratcliffe

virtually tually DT

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Wilson Security Wilson Security Wilson Security Wilson Security Wilson Security Securecorp Securecorp Vicinity Centres/Securecorp Vicinity Centres/Securecorp Vicinity Centres/Securecorp Certis Security Australia Certis Security Australia Certis Security Australia

Adel Dzambic Jack Smyth Riley Innes Elvino Maroulis Mark Holmes Bishesh Rana Abdullah Mefleh Richard Sparrow Jaffar Naqvi Daniel Edmonds Christian Ball Ryan McFarlane

Certis Security Australia Access Group Solutions Access Group Solutions Access Group Solutions Access Group Solutions Access Group Solutions Access Group Solutions Access Group Solutions Access Group Solutions Millennium Millennium Millennium

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SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 19

SEC URIT Y F E AT URE

Security Careers Case Study

ELECTRONIC SECURITY Winner of the 2023 Australian Security Industry Award for Excellence, Electronic Security Installation – Under $100,000, Wolftex Pty Ltd. Wolftex is an electrical and security business in the lower Blue Mountains that has been in operation since 2013 as a family business. It was founded by Michael Nias a licensed electrician who has been working in technical security for 17 years. It was Michael’s wife who encouraged him to become a business owner.

Michael’s first security job was with Paultech, and after the 2008 GFC Michael worked at Orion Integration as a leading hand on the Westfields Centre Point Tower project.

He then moved on to MODEC and SELECOM where he gained an electrical licence and experience in electrical and security in the retail sector, specifically Supermarkets, department stores and a large green hardware chain.

Wolftex products and services include electrical, security and data installations for residential and commercial premises. Wolftex sell products and installs them with future plans to incorporate fire, solar and automation. Wolftex also subcontract to large security companies.

Michael’s company slogan for Wolftex is “Build & Protect “. It is their mission to help build and protect their communities anyway they can. Their Philosophy is - Simplify your menu, become an expert at the few items you sell.

Wolftex are experts at looking after customers and viewing security from their customer’s perspective.

Michael is a team player who shares the profits. They hold their profits in an account and distribute it quarterly to the team, so they know the harder they work the larger the profit pool. They also recruit people with the right attitude.

Mountains Christian College Project The project they won the award for was for a complete security solution for The Mountains Christian College in Blackheath in the Blue Mountains.

The site was originally developed in 1888, with the construction of a grand hotel known as the ‘Centennial’.

The original building burned down in a fire in 1963 and was replaced by the large building that is there today.

This presented many challenges for the installation as the old building had a lot of solid brick and large glass doors.

Installing a reed switch in this building was not an easy task.

The site consisted of 4 separate buildings already linked via multimode fibre optic cabling for their existing network.

Wolftex utilised this fibre to create a security network for CCTV and the security alarm system. The principal and head teachers were impressed with the ability to now be able to monitor the status of basically every single door on the site.

A successful outcome was achieved for The Mountains Christian College as they have not received any more 2 0 SEC U R IT Y IN S IDE R | JA NUA RY – M A RCH 2024

vandalism since the installation, they have caught many more trespassers they weren’t aware of and they have peace of mind now they know the school is protected by a back to base monitored security system.

What does it mean to win the Award?

This year is our 10 year anniversary and it’s been a great year for the business. We’re in a really good position, we have a clear roadmap in front of us and to top it off we won the ASIAL security award for electronic security installation under $100,000.

Winning this award was completely unexpected, and it means everything to me, the team and my family. It is my life’s work which I never did to get recognition, I did it to put food on the table for us and build us a better future, but now we have recognition it feels pretty good! So I would like to thank my wife and the team, and ASIAL. I wondered how we came to win this award and I know it was our hard work and many years in the trade, but I also think it was partly our branding. I love my company Wolftex, and I think you can tell from the branding that the owners of this company think it’s the coolest company in the world and they are proud to be a part of it. Wolftex is my baby …… and it’s also my legacy. We plan to be a multi-generational company and the future is looking bright for us.

What do you enjoy about working in security?

I like the complex programming we have to come up with sometimes to get a solution for our customers. I love the comradery we have as a team during a hard days work, the feeling of accomplishment afterwards is a great feeling.

I like the fact we are helping the community by creating a safer environment for us all to live in. Finally I love the business side of things, I love the fact that we are the underdogs and we made it here from nothing just pure grit and determination and every week we are getting one step closer to becoming the amazing corporation I dreamed we would be many years ago.

What would you say to someone considering a role in the security industry?

It’s a small industry, everyone knows everyone which is a good thing. There are many different learning paths you can go down as there are many different sectors within the security industry such as physical security, CCTV, access control etc.

It’s very different from most trades and service industries and can be a very rewarding job if your heart is in it.

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Security Careers Case Study

PROTECTIVE SECURITY Winner of the 2023 Australian Security Industry Award for Excellence, Individual Achievement – Protective Services, Sahil Hashmi, CEO, Citadel Group.

Sahil has been in the Security Industry for 23 years. Prior to his current role he was the Strategic Account Manager at Wilson Security, Security Manager at Wilson Security, Team Leader at Chubb Security (now MSS Security) and Security Offi cer at City Watch Security.

Sahil has a Graduate Certifi cate of Information Technology from Swinburne University of Technology, a Diploma of Business Management, and Related Support Services, from Melbourne Polytechnic, Certifi cate IV in Security & Risk Management & Certifi cate IV Training and Assessment.

Sahil has risen through the ranks from entry-level and is now the founder and CEO of Citadel Group in Melbourne, which operates in Property Development under Citadel Property Group and Security Services under Citadel Security Group, which has successfully specialised in providing customised security and has executed multiple land/house development projects.

During his career, he displayed calmness under pressure frequently diff used high-stress situations and supported in resuscitating three people and helping several others at risk of suicide.

As a company owner, he invests in his employees by providing valuable learning and development. Citadel Security has a demonstrable track record of reducing the number of incidents on sites and creating positive and safe environments.

industry. We are committed to building on this success and continuing to make meaningful contributions to our industry. This award inspires us to set even higher goals for the future.

What does it mean to win the Award?

The security industry provides stability, growth opportunities and lots of job openings. Be prepared for a career that involves continuous learning and staying updated on the latest developments. Build a solid foundation in the fundamentals of security.

Networking is crucial, connect with professionals, attend conferences, and engage with online communities.

Building networks can provide valuable insights, mentor opportunities, and access to job openings.

Security threats are ever-changing, and the ability to adapt to new circumstances is crucial. Be ready to pivot strategies and tactics in response to emerging challenges.

Effective communication is essential in security to convey complex information clearly.

Finally, have a genuine passion for security and a commitment to the mission of safeguarding people, information, or assets. A Strong sense of purpose will fuel your dedication to making a positive impact. Security offers a wide range of roles, finding the right fit for your skills and interest is key to a fulfilling career.

I am deeply grateful to receive the ASIAL Award for Individual Achievement – Protective Services. It was an immense honour and a true privilege to be recognised by such an esteemed organisation, the only reputable peak body for our Security Industry and so greatly renowned.

This award is a testament of all the hard work and support from my mentors, senior managers, friends, colleagues, and family who have provided me with unwavering support in this incredible journey, they kept me motivated to achieve success and encouraged me to always push my boundaries.

When I launched my company Citadel Security Group it was a labour of passion and commitment and my vision to contribute to this industry with my knowledge and expert level skills. This award refl ects not only our dedication to excellence but also the impact our work has had in our industry. This award was a very proud moment of my life which will go down in my memory lane as one of the greatest highlights of my career. I was truly excited about winning this award and it motivates us to continue pushing boundaries and striving for excellence in our security

What do you enjoy about working in security?

Security is a rapidly evolving field with new technologies and threats emerging regularly. I always appreciate the constant need for learning, staying up to date with the latest developments, problem-solving, staying one step ahead of potential threats, and adapting to new technologies and policies which makes the work environment intellectually stimulating.

I also appreciate the ethical dimensions of our work.

This may involve ensuring privacy rights, protecting sensitive information, or developing ethical guidelines for the responsible use of security technologies.

We have developed a lot of systems like Online Reporting Systems with photographic evidence, Stringent OH&S polices, SOP’s, CMP’s, adapting to new rostering software and other tech savvy products which are very beneficial in delivering high industry standards.

What would you say to someone considering a role in the security industry?

SEC URI T Y I N SI DER | JANUARY–MAR CH 2 024 2 1

ASIAL GO APP

The ASIAL GO App is now available free and exclusive to ASIAL Members.

It offers a customisable experience that keeps members up to date with the latest security information on the go. The App is available on iOS and Android via the Apple Store or Google Play.

Members can take the latest security industry news and resources to the next level on the ASIAL GO App. Key features include: • Tailored security industry news feed; • Access to industry resources such as codes of practice, guidelines, templates, research, publications, submissions, podcasts and rates of pay; • ASIAL event information at discounted member rates and the ability to create your own event schedule; • Listen to podcasts while browsing content; • Interactive polls; • Push notifications to stay informed on breaking news.

DOWNLOADING THE ASIAL GO APP IS AS EASY AS 123.

3 Easy Steps

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Simply go to the App store and search for ASIAL GO

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For IOS click ‘GET’ and for Android click ‘Install’

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Open and log into your account using your ASIAL portal login

MORE INFO Please contact communications@asial.com.au.

Download the ASIAL GO App today!

A DV E RTO RIAL

SOLID PROTECTION AON & ASIAL Combined Security Liability Security and the safety of other people’s property is your business. Protecting your business is equally important.

AON has over thirty (30) years’ experience working with the Security Industry and has designed specific insurance cover that aims to meet the needs of security businesses. We have an in-depth knowledge of the risks associated and the insurance programs required to help reduce your exposure.

GENERIC SECURITY LIABILITY • • • • • • •

Standard $10 Million Public & Products Liability Significant excess for contractor and or sub-contractors ($25,000) Exclusion for use of guns and dogs No cover for Financial Loss Loss of Keys not included Loss of Money not included No Cover for Cash In Transit / Cash in Safe

•

Limited Business Activity available to be covered.

AON & ASIAL POLICY HIGHLIGHTS Designed specifically for security organisations and Approved by the Australian Security Industry Association APRA (Australian Prudential Regulation Authority) authorised insurer – Liberty International Underwriters.

Tailored Business Activity to capture your risk associated to your unique security activities Financial Loss Liability (Errors & Omissions) is Automatically included up to $2,000,000 Loss of Keys Cover Automatically included up to $500,000

The difference is clear, speak to Michael Pham your AON Relationship Manager for ASIAL Members for an obligation free quote and get the peace of mind you deserve.

Michael Pham AON Security Client Manager 02 9253 7326 Michael.pham@aon.com

Loss of Money Cover Automatically included up to $100,000 Cover for the use of guns and dogs automatically included $1,000 excess for crowd control/assault claims, our competitors impose a $5,000 excess for claims of this nature No injury to contractors/sub-contractors excess, otherwise known as worker to worker excess, our competitors impose a $25,000 excess for claims of this nature Civil Liability Professional Indemnity included as an optional extension Statutory Fines & Penalties included as an optional extension Cover for Cash in Transit / Cash in Safe optional extension

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 2 3

SEC URIT Y F E AT URE

A Response to be Prepared or a Prepared Response?

By Ryan Kerseboom (MPICTMIntSecSt B.A.SecCTT) Security Operations Manager, SKG Services

As the world has observed in horror, the recent events in the Gaza Strip of Palestine have again reminded us all that the sleeping beast of terrorism is only ever asleep and particularly quiet prior to such events unfolding.

While it has been sometime since any major attack has precipitated from acknowledged extremist groups, the events referred to above have brought terrorism once again back into the mainstream international media and governmental/security force focus of the entire world in a decidedly dramatic manner. The question must now be, what has Australia as a responsible international member and its security infrastructure done to prepare for the very real prospect of these events impacting the local Australian community?

From the noteworthy local reports that materialised following the attack in the Gaza Strip, it is clear there are substantial elements of expatriate, closely associated and/or sympathetic members of the Australian public that have the potential to keep the embers of ideological confrontation burning here at home. Even if such elements are restricting their activities to inciting fervour for a cause that is based on division and/or hatred, the follow-on consequences of provoking such deeply held and increasingly inherited resentment may allow a domestic culture of impassioned acrimony to flourish. If allowed to fester, this could spawn a fundamentalist style backlash and attacks that endanger Australian lives through verbal, word of mouth channels alone, increasing the chance that our powerful signals intelligence (sigint) will fail to detect with the consequence of rendering our government security infrastructure powerless to intervene.

It is increasingly important to conceptualize that terror groups, including large well-resourced ones do not have sovereign nations to defend and build military forces within and/or an ethnicity to represent. However, while there are very real sovereign links and affiliations with many if not all such groups, none of these sovereignties can be entirely and legitimately condemned and targeted in response to any such attack. This architecture gives rise to the formulation of foreign sleeper cells of operation and nodes of terrorist control that present a foreboding challenge for the governments of the world (including Australia) to defend against. This should rightfully be construed as a perpetual security concern that may seethe in sympathetic enclaves

24 SEC U R IT Y IN S IDE R | JA NUA RY –M A RCH 2024

around the world, with the potential to become active or “hot” upon any “inspirational” events occurring elsewhere!

Deeply entrenched ideological, fundamentalist, ethnic, religiously motivated and/or generational hostilities that usually become synonymous with terrorism have become all-encompassing lifetime objectives that take on an obsessive nature against an enemy perceived to be guilty of personal injustices in the pursuit of their cause. Son’s and daughters are inspired to seek retribution for the hostility, beyond the aforementioned attributes, to revenge the death or severe mistreatment of a relative, thus making such confrontations far more than ideological, ethnic or religious etc. in nature. So, the cycle of attacks and violence continues through generations of afflicted family members who now seek personal retribution as a fundamental objective, in addition to their “traditional” objectives of rallying against perceived political, religious or ideological infractions.

It is my firm contention that the targets of such attacks will be selected in accordance with a few emphatic objectives in mind. Opportunity theory applies as much to attacks of this nature as it does to traditional psychologies associated with less extreme criminology and while there is usually an ideological, political and/or emotional objective associated with a selected target, such targets are likely to be reconsidered if they are observed to be “hard targets”. While we as Australians have enjoyed the profile of a relatively pluralistic society that is free from overt extremism, this is not the result of having hard targets locally and tends to be more in accordance with an inordinate reliance on national level policy and strategies to maintain this profile. The emphasis has been to keep foreign threats out, possibly disproportionately to threats that may already be here.

At the time of writing, already we are seeing a relatively relaxed approach to the potential local fallout of the attacks in the Gaza Strip and even more concerning, the local protests that followed. Again, while I appreciate that Australia has an apparent lack of overt hostilities associated with this particular conflict, the public demonstrations that followed suggest there is at minimum, a significant

S E C URIT Y FE ATU RE

undercurrent of resentment and patriotism/ fervour associated with noteworthy numbers of aligned Australians that reside here. I remain as confident as ever that our government security infrastructure and intelligence services are operating with the utmost professionalism however, as abundant “successful” attacks dictate, most recently the massive attack on Gaza, sometimes the best intelligence is still not good enough!

Due to the relative isolation Australia has been fortunate to use as a shield from such events, we are all subject to the influence of the foreign (and domestic) media and what they are telling us. In this respect, it is critical to remain discerning regarding media reports of what we are being told is occurring in the name of any cause as it is sometimes more evident than not that media outlets, controlling powers and of course remote minor (social media) influencers all have an agenda to meet.

While these agendas can be broad, they are rarely selfless and are usually intended to garner the largest possible number of supporters to a cause or at least, to agreement with a cause that they can. Arguably, such reports can and often are the first or very early steps to validate actions or inactions, as the case may be, that are just about to occur in accordance with an increasingly prolific global democratic will and the agendas of the powerful.

In my particularly security-centric perspective of Australia and the world I continue to be perplexed by an apparent lack of preparation respective of such sleeping beasts! While I acknowledge I represent the views of an outlier in this regard, I perceive our current state of readiness as an evident opportunity at a minimum and what appears to be a dire lack in governmental and private corporation duty of care at a maximum. The resources so far applied towards keeping our people safe from terrorism have seldom if ever reached those at the front line where attacks are most likely to occur and with the recent events in Palestine as the backdrop, this

Due to the relative isolation Australia has been fortunate to use as a shield from such events, we are all subject to the influence of the foreign (and domestic) media and what they are telling us.

is problematic to say the very least or even reckless, respectfully stated!

A cursory inspection of training available to Australian entities wishing to build any kind of defence, deterrence and/or managing strategies against terrorist activities staunchly indicates that the majority, if not all of the training is associated with anti-money laundering in a counter-terrorism (CT) context. While such training is obviously a necessary and prudent methodology to prevent terrorism from obtaining the funding any significant attack would require, such training caters to only one finite aspect that is associated with terrorist methodology that can only ever really be preventative in nature. It remains my contention that available courses must consider responsive training modules conducted in a similar fashion to fire & environmental disaster evacuation or first aid response training. In fact, if CT enjoyed just a fraction of the attention that government mandated fire emergency training and infrastructure currently obtains, this article would have far less impetus propelling its drafting and subsequent publication.

With respect to the very real potential that not all attempts or plans for attacks will be thwarted as the result of the prolific funding and resources channelled into our intelligence and government security infrastructure, someone must play devil’s advocate and enquire what happens if attacks are successful? What training or education has been provided or considered to mitigate the effects of this attack when, not if this attack occurs? How prepared are we to respond irrespective of what governmental services are intended to apply in this scenario? In essence, what measures have we taken or do we now take to keep such an attack from taking greater numbers of Australian lives when any one of the multiple terrorist threat vectors is successful?

Australia has both an international and local responsibility to respond to such events in the interests of its people. While there is no doubt much activity in the murky recesses of the secretive intelligence environments associated with terrorism continues to occur and yield results, the intelligence sources that surely proliferate as a result of globally renowned terror events like the attack on Gaza must ignite abundant indicators that at first glance, warrant monitoring. But how can all such “indicators” be properly observed and assessed, especially in a democracy with robust privacy protections and staunch democratic freedoms/principles without any that require governmental intervention slipping under the radar? Is Australia ready for this very possible eventuality, and how do we protect the greatest possible number of Australians that we can if this does in fact occur?

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 2 5

SEC URIT Y F E AT URE

Shift Your Way of Thinking Make Continuing Professional development an investment in the future success of your business With its ability to generate profits, increase staff retention, improve engagement, fill skills gaps and better deploy workers, Continuing Professional Development (CPD) is an important element to the success of any organisation.

The importance of keeping employees’ skills up to date has never been greater.

Maintaining and expanding the skills and knowledge of your workforce not only enables them to be able to work in a safe and effective way, but it enables you to provide customers with the best level of service.

A combination of ideas, techniques, and approaches designed to help employees manage and enhance their growth, abilities and learning, CPD can take the form of formal training, e-learning, case studies and reading. It can also be as simple as sharing knowledge and challenges with colleagues.

Given the ever-changing nature of the security industry, CPD is an ongoing process that proactively enables employees to maintain their skills and be able to adapt to the dynamic and evolving environment in which they work.

Importantly, an investment in CPD is an investment in organisational profit.

Studies have shown that organisations that invest in comprehensive employee training enjoy increased profit margins and generate higher average income per employee. Shifting the mindset towards CPD from a ‘cost’ to an ‘investment’ is a crucial first step to realising the true value and importance of continuing professional development.

2 6 SEC U R IT Y IN S IDE R | JA NUA RY –M A RCH 2024

S E C URIT Y FE ATU RE

AMONG THE BENEFITS OF CPD INCLUDE: Staff attraction and retention

Identify and address skills gaps

CPD is an effective way to attract and retain talent.

It has been shown that employees stay longer with organisations that invest in learning and development opportunities. Employees appreciate employers who support their growth, fostering a positive work environment. This can have a positive impact on your organisation’s turnover rate.

Increasing skills gaps pose a significant challenge to employers. Unable to find or attract the new talent required for organisational development, many companies are falling behind due to a simple lack of skills.

Greater employee engagement

By integrating existing skill sets into an employee’s development plan, they are more likely to feel valued, and in turn, can be assigned duties better suited to their dominant strengths.

Workforce adaptability Staff that aren’t challenged are often disengaged and unmotivated to perform to their full potential.

An effective CPD can provide better structure and motivational goals through personal development plans and learning modules to encourage engagement and improve productivity.

Security operates in a constantly evolving environment, CPD provides a means of ensuring employees can adapt and stay agile and responsive to new challenges.

Additionally, a sound CPD framework can be beneficial in addressing and overcoming mental health issues associated with struggling employees and can be explicitly linked with internal well-being programmes and policies.

CPD is a crucial element in honing leadership skills and fostering a strategic mindset among employees.

Leadership development

Enhance problem-solving Continuous learning exposes staff to diverse ideas and methodologies, improving their problem-solving skills.

Exposure to different perspectives and approaches allows individuals to find innovative solutions to challenges.

ASIAL members are fortunate to have access to a wide range of continuing professional development resources for their businesses. These include podcasts, videos, articles, annual conferences and exhibitions, the ASIAL GO app and industry briefings.

The Association’s eLearning platform provides access to an extensive library of quality content cost-effectively to deliver professional development training. The 150-plus short courses on offer have been designed to complement existing professional development activities whilst providing access to practical training that meets the needs of your business and employees.

Course categories include business management; communication and personal development; customer service, equal employment opportunities; ethics and conduct; finance; induction; information technology; leadership and management; Microsoft Office; project management; sales; sustainability/environment; talent management; workplace health and safety; and more.

ASIAL members are fortunate to have access to a wide range of continuing professional development resources for their businesses.

In addition, ASIAL’s Security Technician Certification training program offers technical certification covering cabling practices, alarms, access control, CCTV, IP networking and cyber security. The program has been designed specifically to provide a career pathway for security technicians and to attract and retain appropriately skilled workers capable of meeting the future needs of the industry.

In short, CPD is essential for personal and career growth, adapting to change, and maintaining high standards of competence and ethical conduct. It benefits both individuals and the organisations they serve.

So, shift your thinking and make CPD an investment in the future success of your business.

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 2 7

INDUST RIAL RE L ATI ON S

Well Written Employment Contracts are Essential for any Business

By Chris Delaney Industrial Relations Advisor, ASIAL

It is the time to review your employment to ensure compliance with workplace laws.

Since taking office the Albanese government has introduced significant changes to industrial laws. Many of these changes may affect what can and cannot be in a contract of employment. Concise drafting, clearly defining the rights and responsibilities of both the employee and employer will go a long way towards meeting legal responsibilities and reducing disputes.

•

What has Changed?

•

Some of the changes that may require variations to the employment contract include: •

Fixed Term Contracts – restricted to 2 years in most circumstances; • Casual Definitions – ensuring the arrangements are clear and unambiguous; • Pay Secrecy Clauses – outlawed from employment contracts; • Flexibility Requests – broadened to include more categories of workers and employers to provide written reasons for refusal; • Working from Home – post Covid-19 getting employees back to the workplace; and • Parental Leave – changes to leave provisions for both partners.

Employers should review their employment contracts to determine whether any of the above matters need inclusion, exclusion or clarification.

So, What Should be in a Contract of Employment?

A contract of employment is like any other contract between two or more parties. An employment contract is formed when there is:

2 8 SEC UR IT Y IN S IDE R | JA NUA RY –M A RCH 2024

•

an offer of employment which is accepted by the prospective employee; Each party must provide consideration in return for the obligations undertaken by the other party – the employer offering wages and other considerations, while the employee offers their labour, skill and competence; and like any contract The intent of the parties must be to enter a legal relationship.

Regardless of whether a written or verbal employment contract is in place, there are a number of implied duties that exist for both parties to an employment relationship.

These duties include: •

•

•

•

The requirement for an employee to follow lawful and reasonable directions. This can include orders relating to hours, type of work, general duties etc; To exercise reasonable care and skill. This implied duty applies to all tasks carried out. The level of care and skill required is that of a ‘reasonable worker’ in the same position. In other words, the employee can only be held to the standard of their position, not higher; The duty of good faith. This means that the employee cannot act in opposition to their employer. This could include: not acting in a way that could bring harm or disrepute to the employer or soliciting customers, creating a conflict of interest and making secret profits etc; The duty of disclosure. For example, implied duty to disclose a co-worker’s breaches to your employer.

For example, if there is a theft in the workplace and an employee knows about the theft, there is a legal obligation to report the theft to the employer.

IN DUS T RIA L RE L ATIO NS

WHAT SHOULD BE IN AND WHAT SHOULD BE OUT?

Include

Exclude

As well as the terms mentioned above the contract should deal with issues like:

The list of contract term exclusions is possibly even longer than the inclusions. The terms must not detail anything discriminatory, contrary to the law or an applicable industrial agreement, and should avoid anything ambiguous, vague, or contradictory. However, there are a lot of landmines that need to be avoided.

• • • •

Termination of Employment – including statutory notice periods and termination during probation Non-Disclosure or Confidentiality Post-Employments restraints Copywrite and intellectual property Termination of Employment – including statutory notice periods and termination during probation.

The applicable Modern Award, Policies and procedures, and explicit details of bonus or incentive schemes should all be excluded from the contract of employment.

Use the minimum notice period from the table in the National Employment Standards (NES) and ensure that the reasons for the probationary period and the rights of both the employer and the employee are clear and unambiguous.

Essential Elements of a Written Employment Contract For certainty and clarity contracts should be in writing and at the very least should be clear on the following: • • • • • • • • • • •

The name of the award/enterprise agreement covering the work to be performed (if any); What the position title/level or grading is; Location of the workplace; Notice of Termination; Whether it’s full-time, part-time, casual, or fixed term; Remuneration; Restraint of Trade; Offset Clause – if a salary is agreed which includes overtime, penalties and allowances; Hours of work, including shift work, public holidays and overtime; Leave entitlements; Name/Title of direct Manager.

Award Coverage Many positions will be covered by an award or an enterprise bargaining agreement. These will include entitlements to such things as hours of work, breaks, minimum rate of pay as well as other benefits such as penalties, overtime and allowances. It is important to identify the appropriate award or EBA In the contract.

Is the Role Full Time, Part Time, Casual, or Fixed Term?

Under your Award or EBA and in accordance with the National Employment Standards there are significant distinctions between full time and part time, casual and fixed term arrangements employment and casual employment.

As such, the type of employment will also have significant implications for the employment contract. The contract

should provide a clear understanding of what the agreed arrangement is and what should be expected.

For part time work some awards require details of start and finish times, hours and days of work to be set out in writing at the beginning of employment.

Location of the Workplace Post Covid-19 and with recent changes to the flexibility provisions of the Fair Work Act 2009 it is important to have a clause that gives the employer a contractual right to direct where work is to be performed. Where the employer allows the workplace to be both home and the “office”, a working from home policy is essential. There may also be a requirement to travel or attend worksites that belong to clients. This should be clear if it is expected.

Restraint A restraint of trade clause stopping an employee from engaging in conduct that is adverse or inconsistent with the employer’s interests after the employment has ceased can be very important for some roles.

Minimum Obligations Under the NES An employment contract can’t stipulate any conditions that are less than the minimum standards set out in legislation, awards, or agreements, including the NES. All nationalsystem employees are covered by the NES, regardless of whether they’ve signed a contract, are working on a visa, or are juniors, temporary, or casual staff. Any attempts to exclude or avoid the NES minimum conditions, even by mutual agreement with the employee, will have no effect.

This article does not deal with every aspect of employment contracts and is not intended to be relied upon as a substitute for legal or other advice that may be relevant to the reader’s specific circumstances.

Assistance in drafting employment contracts is available by contacting ir@ asial.com.au

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 2 9

ASIAL’s Security Insider Podcast Series The ASIAL Security Insider Podcast series explores some of the issues and challenges facing the security industry.

EPISODE 99 The Role of AI in CCTV In this episode of the ASIAL Security Insider Podcast, author, lecturer, inventor and globally recognised CCTV expert Vlado Damjanovski returns to the podcast to talk about the role of artificial intelligence in the future of CCTV.

EPISODE 100 How might Global Conflict in 2024 shape Australian Security?

In this episode of the ASIAL Security Insider Podcast, we speak with Dr Bryce Wakefield.

Bryce is the national executive director of the Australian Institute of International Affairs and a visiting fellow at the Australian National University. He has lived, worked and researched in the United States, Japan, Europe and New Zealand. He trained as a political scientist with particular expertise in international relations and international security.

This episode involves discussion on the following talking points:

• • • •

How likely is China to invade Taiwan?

How will the conflict in Ukraine impact Australian Security?

Is the Gaza conflict likely to spill over into a broader regional conflict?

What impact would the election of former President Trump mean for Australia?

EPISODE 101 Decoding Employment Contracts In this episode of the ASIAL Security Insider Podcast, we speak with Chris Delaney, Industrial Relations Advisor for ASIAL, about recent changes to legislation regarding employment contracts.

Chris helps us explore changes to Fixed Term contracts, the definitions of Casual employees, Pay Secrecy clauses, flexibility requests, working from home and parental leave.

Visit www.asial.com.au/asial-podcasts Subscribe on

Apple Podcasts

ASIAL GRADED SECURITY MONITORING CENTRES* List current as at 14 December 2023

COMPANY

STATE

CERTIFICATE NO.

GRADE

STANDARD VERSION

GRADING EXPIRY DATE

ADT Security

NSW

604

A1

2004

11 Apr 2025

ADT Security (Data Centre)

NSW

605

A1

2004

11 Apr 2025

ARM Security Systems

WA

603

A1

2022

27 Mar 2025

ART Security

VIC

589

A1

2004

30 Sep 2024

Back2Base

QLD

588

A1

2004

28 Sept 2024

BENS Wholesale Monitoring

NSW

594

A1

2004

30 Jul 2024

Central Monitoring Services

NSW

606

A1

2004

14 April 2025

Chubb Monitoring Centres

NSW

602

A1

2022

25 Mar 2025

Coastcom Security

VIC

571

A2

2004

24 Mar 2024

Energize Australia

VIC

600

C2

2004

19 Aug 2024

Executive Security Solutions (Monitoring)

VIC

580

A1

2004

31 May 2024

Golden Electronics

TAS

591

A1

2022

14 Sept 2024

Instant Security

QLD

619

A1

2022

22 Nov 2025

Linfox Armaguard

VIC

581

A1

2004

14 Aug 2024

Mekina Technologies

TAS

570

A1

2004

21 Dec 2023

Monitoring Excellence

NSW

597

A1

2004

26 May 2024

Paul-Tec (Australia)

NSW

610

A1

2004

28 Feb 2024

Proforce Security

VIC

607

A1

2004

2 Jun 2025

Protection Pacific Security Ltd

VIC

585

C2

2004

01 Aug 2024

SA Security Monitoring

SA

621

A1

2004

03 Feb 2026

Sapio – Hamilton

NSW

611

A1

2004

13 Aug 2024

Sapio – West Ryde

NSW

582

A1

2004

13 Aug 2024

Secom Australia

NSW

616

A1

2004

14 Dec 2025

Securemonitoring

VIC

620

A1

2004

23 Nov 2025

Securitas Australia Remote Services

VIC

596

A1

2004

03 Dec 2024

Security 1

ACT

599

A1

2004

14 Feb 2025

Security Alarm Monitoring Service

SA

579

A1

2004

23 Jun 2024

Security Control Room

VIC

612

A1

2004

18 Aug 2025

SMC Australia

QLD

601

A1

2004

06 May 2025

Ultimate Security Australia - Moorebank

NSW

613

A1

2004

18 Sep 2024

Ultimate Security Australia – Greenacre

NSW

614

A1

2004

31 Dec 2025

Unifyd Technology

NSW

593

A1

2004

11 Nov 2024

Valour Security Services

QLD

615

A1

2004

09 Jul 2025

Vision Intelligence Pty Ltd

NSW

590

C2

2022

30 Sept 2024

The ASIAL Graded monitoring centres above have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 – 2004 or AS 2201.2 – 2022.

PLEASE NOTE: ASIAL takes no responsibility for companies which may change the nature of their operations subsequent to Grading.

ASIAL CERTIFIED REDUNDANT MONITORING CENTRES List current as at 11 October 2023 CORE CENTRE

GRADE

CERTIFICATE

REDUNDANT LEVEL

EXPIRES

Chubb Monitoring Centres, Rydalmere

A1

R11

R1A

25 Mar 2025

Security Monitoring Centres Australia, Salisbury

A1

R10

R1A

25 Mar 2025

Ultimate Security Australia, Greenacre

A1

R9

R2A

22 Sep 2023

These Centres have been certified as Redundant Monitoring Centres in accordance with the current versions of the ASIAL documents: ‘Redundant Centres – Background’ and ‘Redundant Centres – Requirements and Testing’.

SEC URI T Y I N SI DER | JANUARY–MAR CH 2 024 31

WELCOME TO OUR NEW MEMBERS ASIAL welcomes the following members who have recently joined the Association.

NEW CORPORATE MEMBERS

Nightguard Security Services (WA) Pty Ltd

WA

Capital Services Pty Ltd

VIC

NSG Security Pty Ltd

QLD

CTS Security Management Pty Ltd

NSW

Oftog Australia Pty Ltd

VIC

Dynamic Security Management Pty Ltd

WA

Praesidium Security Services International Pty Ltd

NSW

Essential Intelligence Services Pty Ltd

NSW

Priority Response Group Pty Ltd

NSW

NSW

Promax Security Services Pty Ltd

VIC

Metropolitan Security

VIC

Sec Corp Pty Ltd

NSW

National Protection Group Pty Ltd

NT

Secure K9 Solutions

QLD NSW

Mak Connect Pty Ltd

National Security Solutions Pty Ltd

NSW

Secure One Services Pty Ltd

Onity Pty Ltd

NSW

Securitum Protective Services Pty Ltd

WA

Precision Security & Communications Pty Ltd

SA

Security and Access Solutions Pty Ltd

QLD

Precision Security Australia Pty Ltd

VIC

Silvans Security Services

VIC

Reinforced Security Services Pty Ltd

VIC

Surex Security Pty Ltd

NSW

Security One 2 One ACT Pty Ltd

NSW

Syllabus Security PTY LTD

VIC

Sensible Security Group Pty Ltd

NSW

Talon Security Services

NSW

Stowe Australia Pty Limited

QLD

TerreCom Pty Ltd

QLD

Stronghold Security Group Pty Ltd

VIC

Verizon Australia Pty Limited

NSW

Techquity Pty Ltd

TAS

Waidt Services Security Pty Ltd

ACT

Wild Security Group Pty Ltd

QLD

Zone One Security Services Pty Ltd

VIC

NEW PROVISIONAL CORPORATE MEMBERS 365 Security Pty Ltd

VIC

ACT Security Solutions Pty Ltd

NSW

UPGRADES TO FULL CORPORATE MEMBERSHIP

Advance-Forward Security Pty Ltd

QLD

1SEQ Security Services

QLD

Allied Security Australia

VIC

Amasha Technologies

ACT

Allied Security Group

VIC

Amasha Technologies

ACT

Assurance Protection & Investigations Pty Ltd

NSW

AMD Security Services Pty Ltd

VIC

Atlas Superior Protection

QLD

Asgardian Protection

NSW

Austguards and Patrols Services Pty Ltd

WA

BJC Traffic Control Services Pty Ltd

NSW

Australian Employment Training Pty Ltd

VIC

Capital Asset Protection Group Pty Ltd

NSW

VIC

Cyber Security Investigations

VIC

B2 AI Security Pty Ltd

QLD

Defend Security Group Pty Ltd

VIC

Com AV

QLD

Elevate Security Pty Ltd

VIC

Data Supply Co

VIC

Fusion Solution Services Pty Ltd

QLD

Diplomatic Protection Group

NSW

Interpass National Operations Centre INOC

VIC

DIY-Alarms

NSW

IT Sky Australia Pty Ltd

QLD

Empireguard Pty Ltd

NSW

Limestone Security Services Pty Ltd

VIC

Evolve Security Pty Ltd

QLD

Mars Protection Services Pty Ltd

NSW

Force Solutions Pty Ltd

QLD

Melbourne Training College Pty Ltd

VIC

H S Goraya Pty Ltd

NSW

M-Tech Solutions

QLD

Hello Security

VIC

Nixon Marketing Pty Ltd

VIC

Hospitality Security Management Pty Ltd

QLD

Protech Communications Pty Ltd

NSW

HSA Services Group Pty Ltd

NSW

Reef Security Services Pty Ltd

QLD

VIC

Retail Staff Pty Ltd

QLD

In Connect Pty Ltd

QLD

RKP Engineering Victoria

VIC

Light Grid Group Pty Ltd

NSW

Secure Bits Pty Ltd

ACT

Mak Force Pty Ltd

VIC

West Coast Protectors

WA

Marauder-X Pty Ltd

VIC

Winfer Protection Pty Ltd

QLD

QLD

Zamani Security Enterprise Pty Ltd

VIC

Australian Risk Management and Investigation Services

IBlue Security Pty Ltd

Masot Pty Ltd

32 SEC UR IT Y IN S IDE R | JA NUA RY –M A RCH 2024

RECOGNITION PROGRAM The ASIAL member recognition program acknowledges longstanding members of the Association.

We would like to congratulate the members to have recently achieved the following recognition levels: CATEGORIES:

SILVER Abate Safe Company

VIC

PLATINUM – 25 YEARS +

Access Cabling Solutions Pty Ltd

NSW

Arc Security Systems Pty Ltd

NSW

GOLD – 16 – 24 YEARS

ATEK Security & Communications Pty Ltd

NSW

Australian Bureau Monitoring Pty Ltd

NSW

Britech Security Pty Ltd

VIC

Cube4 Security Pty Ltd

NSW

Electronic Security Technologies

NSW

Global Zone Pty Ltd

VIC

MCW Corporation Pty Ltd

WA

NSA Security

VIC

PeopleKey

NSW

Secure Solutions Access and Security

QLD

SecureTel (Australia) Pty Ltd

VIC

Securevent Protection Group

VIC

Security Alarm Monitoring Service Pty Ltd

SA

Stephens Computer & Electronic Services

QLD

Talak Electrical Services Pty Ltd

NSW

SILVER – 11 – 15 years BRONZE – 6 – 10 years

GOLD 24/7 Security

VIC

Aksem Security

VIC

Brent Paull Installations Pty Ltd

NSW

CPS Security Services

VIC

Create Security

QLD

CTG Security Matrix Pty Ltd

SA

Calamity Monitoring

NSW

Master King Security Pty Ltd

NSW

Omega Security Services Pty Ltd

WA

Strategic Protection

ACT

Prosek Security Pty Ltd

QLD

Alert Security Consultants

QLD

Secure Events & Assets Pty Ltd

NSW

Secuvision Technology Pty Ltd

NSW

PLATINUM AVD Australia Pty Ltd

NSW

Brizan Pty Limited

NSW

MCC Security

NSW

AD-Tech Security Pty Ltd

NSW

SEC URI T Y I N SI DER | JANUARY–MAR C H 2 024 33

2024 ASIAL Events Calendar JAN-MAR INDUSTRY BRIEFING – HOBART

INDUSTRY BRIEFING – BRISBANE

29 Feb

Time: 7.30am-9.00am Venue: Rydges North Hobart

Time: 7.30am-9.00am Venue: Victoria Park Golf

2024

INDUSTRY BRIEFING – MELBOURNE

INDUSTRY BRIEFING – SYDNEY

12 Mar

Time: 7.30am-9.00am Venue: Savoy Hotel Melbourne

Time: 7.30am-9.00am Venue: Pullman Sydney Olympic Park

2024

INDUSTRY BRIEFING – CANBERRA

INDUSTRY BRIEFING – ADELAIDE

14 Mar

Time: 7.30am-9.00am Venue: Ramada Diplomat, Griffith

Time: 7.30am-9.00am Venue: Rydges South Park

2024

INDUSTRY BRIEFING – PERTH

21 Mar

Time: 7.30am-9.00am Venue: DoubleTree Hilton

6 Mar 2024

13 Mar 2024

20 Mar 2024

Sponsored by

2024

APR-JUN INDUSTRY BRIEFING – BRISBANE Time: 7.30am-9.00am Venue: Victoria Park Golf

INDUSTRY BRIEFING – SYDNEY

30 May

Time: 7.30am-9.00am Venue: Pullman Sydney Olympic Park

2024

INDUSTRY BRIEFING – MELBOURNE

19 Jun

Time: 7.30am-9.00am Venue: Savoy Hotel Melbourne

12 Jun 2024

Sponsored by

2024

JUL-SEPT INDUSTRY BRIEFING – HOBART

SECURITY EXHIBITION & CONFERENCE 21-23 AUGUST 2024

Time: 7.30am-9.00am Venue: Rydges North Hobart

Venue: ICC Sydney

INDUSTRY BRIEFING – ADELAIDE Time: 7.30am-9.00am Venue: Rydges Soutth Park

INDUSTRY BRIEFING – CANBERRA Time: 7.30am-9.00am Venue: Ramada Diplomat, Griffith

INDUSTRY BRIEFING – PERTH

19 Sept

Time: 7.30am-9.00am Venue: DoubleTree Hilton

2024

25 Sept

5 Sept 2024

20 Sept 2024

Sponsored by

2024

OCT-DEC 2024 SECURITY AWARDS – MELBOURNE 24 OCT 2024 Venue: Park Hyatt Melbourne AGM & NSW INDUSTRY BRIEFING SYDNEY Time: 7.30am-9.00am Venue: Pullman Sydney Olympic Park

34 SEC U R IT Y IN S IDE R | JA NUA RY – M A RCH 2024

27 Nov 2024

INDUSTRY BRIEFING – BRISBANE Time: 7.30am-9.00am Venue: Victoria Park Herston

INDUSTRY BRIEFING – MELBOURNE Time: 7.30am-9.00am Venue: Savoy Hotel Melbourne

8 Nov 2024

4 Dec 2024

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ASIAL PRESENTS

AUSTRALIAN SECURITY INDUSTRY 2024

24 O CTO B ER PA R K HYAT T MELB O URNE

BROUGHT TO YOU BY

NOMINATIONS FOR THE AUSTRALIAN SECURITY INDUSTRY AWARDS OPE N 1 M A RC H 20 2 4 A N D C LOS E 9 AUG UST 202 4

Nominate in 2024 to reward and pay tribute to security individuals and companies that deserve recognition for their excellence, success and high achievements.

as i al .c om.au /Awa rds24

# S E C U R I T YAWA R D S