Security Insider February/ March 2018

Vol.22 | Issue 6 | Feb/Mar 2018

THE MAGAZINE FOR SECURITY PROFESSIONALS

Behavioural analysis training for the private security industry See page 26

18 Q&A with ASIAL Board member, Robin Stenzel

22 Meeting security challenges at the MCEC

34 You don’t have to be a Hollywood big shot to be accused of sexual assault and harassment

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Contents Vol.22 | Issue 6 | Feb/Mar 2018

MEETING SECURITY CHALLENGES AT THE MCEC

22 18

26

34

Q&A WITH ASIAL BOARD MEMBER, ROBIN STENZEL

BEHAVIOURAL ANALYSIS TRAINING FOR THE PRIVATE SECURITY INDUSTRY

YOU DON’T HAVE TO BE A HOLLYWOOD BIG SHOT TO BE ACCUSED OF SEXUAL ASSAULT AND HARASSMENT

06 President’s Message

10 Plan your response.

Your organisation can no longer afford to ignore cyber threats

38 ASIAL monitoring centre listing

08 Small business cyber security guide released 09 Cyber security public paper published 09 Labour hire licensing laws for South Australia ASIAL STRATEGIC PARTNERS

4 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

14 ASIAL’s media achievements 31 ASIAL Individual Professional Recognition Program Q&A 32 ASIAL staff profile

40 ASIAL new member listing 41 Hot products 42 ASIAL event calendar

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PRES IDE NT’S ME SS AG E

Editorial and Advertising Security Insider is published by The Australian Security Industry Association Limited

AS WE WELCOME IN 2018, THE YEAR IS SHAPING UP TO BE AN IMPORTANT ONE FOR THE SECURITY INDUSTRY.

PO Box 1338 Crows Nest, NSW 1585 Tel: 02 8425 4300 | Fax: 02 8425 4343 Email: communications@asial.com.au Web: www.asial.com.au Publisher

Editor Natalie Shymko communications@asial.com.au

The 2018 Gold Coast Commonwealth Games are just around the corner and more than 4,000 private security personnel will be on hand to help deliver a safe and secure games.

ASIAL through its engagement with the Games Organising Committee and Prime Contractors has assisted in putting in place a security strategy that has attracted interest from major event organisers around the globe. As part of the strategy, ASIAL’s eLearning platform is providing Games Security Officers with access to on-line learning resources.

Training will be a key focus in the coming months as the review of the Security Operations Training Package is finalised. ASIAL has played a key role in the review through its role as Chair of the Industry Reference Group and Technical Advisory Group.

In the next few months the review of the Technical Training Package will commence; again ASIAL will play a key role.

ASIAL members for some time have raised concerns about unlicensed operators providing security services. The Association has set up an easy to access online form where members can provide details of alleged unlicensed security activity. The Association follows up this information through interaction with regulators.

Whilst there have been some positive actions as a result of this ASIAL initiative, there have also been some disappointing responses from regulators. An example of this being an electrical installer

6 S EC U R I T Y I N S I D ER | FEB/ M A R 201 8

providing security activities. Despite being provided with photographic evidence of the electrical installer’s vehicle which clearly indicated ‘alarms’ as a service, ABN details and contact numbers, rather than taking proactive action to investigate the allegation, the regulator requested further photographic evidence (including the vehicle registration details) from ASIAL. I am at a loss as to why the regulator is not investigating and ensuring that ALL persons and businesses offering security solutions hold a valid licence. As it is, there is a van driving around clearly advertising alarm services without a security business licence with the regulator appearing to ignore it.

Unless I am mistaken, the significant licence fees paid each year by security companies are meant to be directed towards enforcing security regulations. As an industry we need to be more proactive and vocal to ensure that regulators are held accountable for their actions.

Editorial Enquiries communications@asial.com.au Advertising Tania Laird | advertising@asial.com.au Anna Ho | events@asial.com.au Graphic Design + Digital Mitch Morgan Design 0402 749 312 mitch@mitchmorgandesign.com www.mitchmorgandesign.com Editorial Contributors Chris Delaney, Melbourne Convention and Exhibition Centre (MCEC), Natalie Shymko, Geoffrey Smith Print + Distribution Whirlwind Print Pty Ltd Published bi-monthly Estimated readership of 10,000 Views expressed in Security Insider do not necessarily reflect the opinion of ASIAL. Advertising does not imply endorsement by ASIAL, unless otherwise stated with permission. All contributions are welcomed, though the publisher reserves the right to decline to publish or to edit for style, grammar, length and legal reasons.

Press Releases can be emailed to: communications@asial.com.au.

Internet references in articles, stories and advertising were correct at the time of printing. ASIAL does not accept responsibility form is leading views. Copyright©2018 (ASIAL) All rights reserved. Reproduction of Security Insider magazine without permission is strictly prohibited.

Security Insider is a subscription based publication, rates and further details can be found at www.asial.com.au.

[NEXT ISSUE] APRIL/MAY 2018 Printed ISSN 1442-1720 Digital ISSN 2207-8282

Kevin McDonald President 2,900

Avg Net Distribution per Issue

Security Insider is independently audited under the AMAA's CAB Total Distribution Audit.

Audit Period: 01/04/2016 - 31/03/2017

INDUST RY NE W S

SMALL BUSINESS CYBER SECURITY GUIDE RELEASED In January, A Cyber Security Best Practice Guide was developed to help busy small business operators understand the risks and how to prevent cyber attacks.

The Australian Small Business and Family Enterprise Ombudsman published the guide after research showed that 60 per cent of small firms that experienced a cyber breach went out of business within the following six months.

Ombudsman Kate Carnell said many small businesses lacked time and resources but couldn’t afford to be complacent about cyber security.

“Surveys have shown that 87 per cent of small businesses believe antivirus software alone is enough to keep them safe,” Ms Carnell said.

“Cyber criminals are becoming more sophisticated and small businesses are particularly vulnerable.

8 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

“Online threats are just as real as physical threats. Cyber security needs to be taken seriously, like having locks on your doors and a burglar alarm.”

Ms Carnell said the handy guide produced by her office suggests getting advice from a trusted adviser.

“Accountants, IT specialists and skilled family or friends are the go-to sources,” she said.

“There are also useful websites like www. staysmartonline.gov.au that provide simple, easy-tounderstand advice.”

Ms Carnell said small businesses shouldn’t be afraid of “going online” because the opportunities and benefits could be immense.

“Many small businesses have successfully blended their physical and virtual shopfronts to establish sustainable operating models,” she said.

“It would be an incredible shame if small businesses shut themselves out of the online market because of fears about cybersecurity.

“There are risks attached to most activities, even crossing the road. Taking sensible precautions broadens opportunities and heightens the rewards.”

To download the Cyber Security Best Practice Guide go to www.asbfeo.gov.au/sites/default/ files/documents/ASBFEO-cybersecurity-guide.pdf [Source: Australian Small Business and Family Enterprise Ombudsman www.asbfeo.gov.au]

For more information visit www.asbfeo.gov.au/cybersecurity

IN DUS T RY NE WS

Cyber security public paper published The shortage of Cyber Security talent is a challenge for every industry sector globally. Demand for Cyber Security professionals is fast outpacing the supply of qualified workers.

The Australian Industry and Skills Committee (AISC) has taken the opportunity to strategically address common skills needs – current and future – across multiple industries through eight cross sector projects. These eight common skills areas have been identified by various Industry Reference Committees (IRCs) in their Industry Skills Forecasts and Proposed Schedules of Work, which set out the emerging industry trends, skills needs and training priorities over a four year period.

The aim of these cross sector projects is to develop training package components that address eight common skills areas across multiple industries in a coordinated and efficient way.

The Cyber Security Cross Sector Project, led by PwC’s Skills for Australia, seeks to understand industry support for developing common Cyber Security units that can be contextualised across various industries. This project also aims to better understand what these units might look like, how they might be delivered, and what benefits or risks need to be considered with any potential changes to existing vocational training.

The Cyber Security Project Reference Group (PRG), consisting of IRC members and /or subject matter experts, is responsible for the direction of this Cross Sector Project. They provide governance and make decisions based on the industry and stakeholder groups they represent.

ASIAL’s John Fleming is a member of the Cyber Security PRG. ASIAL is represented on this case for change through the Property Services IRC. The case for change was completed and submitted to the AISC in December 2017 by the skills service organisation, PwC. A response is expected in February 2018.

Labour hire licensing laws for South Australia Late last year the South Australia Government passed into law the Labour Hire Licensing Bill 2017.

The Weatherill Government is intent on pursuing Federal Government to introduce a national licensing scheme.

Under the new law, it will be unlawful to operate as a labour hire provider without a licence or for employers to engage an unlicensed operator.

According to Minister Rau the intent of the law is to protect “honest employers” and to prevent “dodgy operators from exploiting workers”.

“It will be much harder for rogue operators to underpay workers, ignore proper safety standards and abuse worker visas and protect honest employers from crooks,” he said.

Labour hire licensing is enshrined in law in Queensland, while Victoria has undertaken to introduce similar laws in the near future.

For more information go to www.asial.com.au/news/cybersecurity-public-paper-published SECU RIT Y INSIDE R | F EB/M A R 2 018 9

INDUST RY NE W S

PLAN YOUR RESPONSE Your organisation can no longer afford to ignore cyber threats.

It is essential to understand your mandatory data breach reporting obligations under the Notifiable Data Breaches (NDB) scheme before commencement on 22 February 2018. These laws will have a major effect on organisations.

Mandatory obligation to notify the Privacy Commissioner and affected individuals will be imposed. Organisations who do not look after their customer data correctly will be exposed to fines and penalties.

A cyber security crisis can strike an organisation of any size at any time. There are numerous reports available to raise the cyber security awareness and the cost of cybercrime to businesses in Australia. These reports can be found on the ASIAL website.

The Office of the Australian Information Commissioner has developed a Data breach notification guide: A guide to handling personal information security breaches which provides general guidance on how to prepare and implement data breach policy and response plan. This can be downloaded at www.oaic. gov.au/resources/agencies-and-organisations/ guides/data-breach-notification-guideaugust-2014.pdf Aon, an ASIAL Strategic Partner, can also assist members with their Incident Response Plan & Process Development, Cyber Security Assessments and Cyber Risk Profiling (available from the ASIAL website under the member benefits pages) along with a free webinar on Cyber Incident Response Planning.

Prepare your organisation today. Data breaches will impact your business and create brand and reputational damage, data loss and the like.

For more information on cyber security call us on 1300 127 425 or email security@asial.com.au

10 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

“Prepare your organisation today.

Data breaches will impact your business.�

IN DUS T RY NE WS

NEW LOOK FOR SECURITY INSIDER We are excited to reveal a fresh and modern new look for Security Insider, the magazine for security professionals.

Our cover-to cover redesign with new logo, layout, fonts and colour palettes have been given a revamp to deliver a more inviting read.

Drawing on industry leaders and experts we will continue to bring you comprehensive editorial coverage of our rapidly growing industry and bring you the vital information you need to stay on top of your game. We will also introduce some new content to complement our regular sections including industry news, features, hot products, events and employee relations advice. Stay tuned.

2018 Security Awards nomination criteria now available The 2018 Awards for Excellence and the Outstanding Security Performance Awards nomination criteria is now available. Nominations will open on 1 July 2018 and close on 31 August 2018.

Winners will be announced and celebrated at a prestigious Awards ceremony and dinner on 18 October 2018 at Sydney’s Doltone House Hyde Park.

For more information go to www.asial.com.au/events/category/awardsfor-excellence

SECU RIT Y INSIDE R | FEB/MAR 2 018 11

MEMBE RSHIP

membershi Make the most of your

in 2018

We are here to help your business succeed. Some of our member benefits include:

1

Professional advice and support

Free over-the-phone advice on industrial relations, compliance, regulatory affairs and technical issues. Prevention is better than cure. We can assist you in meeting your workplace relations and compliance obligations, saving you significant time and expense later on.

2

Security Jobs Board

Post your job vacancies online with Australia’s peak body for security professionals. As an ASIAL member, it’s free!

The Security Jobs Board allows users to advertise vacant positions and search for employment opportunities in the security sector.

12 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

3

Safe Workplace Management System

The WHS Act 2011 places significant obligations on you to demonstrate active participation of Workplace, Health and Safety (WHS) prevention. Failure to do so can attract hefty fines and even imprisonment.

WHS compliance can be complex and time consuming. ASIAL’s easy to use complete online Safe Workplace Management System (SWMS) creates a Workplace Health and Safety plan tailored to your security business within minutes of signing up. It keeps you informed of your obligations, safeguarding against costly breaches. It’s accessible anytime via any internet enabled device. It only costs $275 per annum (including GST). SWMS makes health and safety easier for members.

ip

M E MBE RS HIP

4

etworking and N Professional Development

ASIAL organises regular face-to-face networking and professional development events across the country. For those who can’t make it to an event, we offer an online community and social media channels to enable members to engage with like-minded security industry professionals.

The two must attend events on the security industry calendar for 2018 include: The 2018 Security Exhibition & Conference will be held at the Melbourne Convention and Exhibition Centre (MCEC) from 25-27 July.

It is Australasia’s premier security industry event. This 33rd annual event will feature a three day world class conference program, an impressive exhibition display and more.

The 2018 #SecurityAwards Ceremony & Dinner will be held on 18 October 2018 at Sydney’s Doltone House Hyde Park. The awards are an opportunity to recognise excellence and innovation within our industry.

Nominations will open in July.

We also host a range webinars and state based events to keep members up to date with the latest industry news, trends and issues.

5

Member announcements

Do you have a new product or service? Are you are working on an exciting project or have an interesting case study you would like to share? Members are encouraged to share news items, including media releases, with ASIAL. These will be published on our website and shared on social media.

6

Access to Industry News & Resources

ASIAL is a trusted source of timely industry news and information. Members have access to: ­­Security Insider – our bi-monthly magazine; ­­First Alert – our fortnightly eNewsletter;

FOR MORE INFORMATION On workplace relations go to: www.asial.com.au/ resources/employeerelations To sign up for job alerts or advertise a vacancy go to: www.asial.com.au/careers/ security-jobs To find out more about ASIAL’s SWM System go to: www.asial.com.au/ resources/whs To download the 2018 events calendar go to: www.asial.com.au/events/ category/full-eventcalendar To find out how to submit a member announcement go to: www.asial.com.au/newsinformation/memberannouncements/guidelines To view a full listing of our member benefits go to: www.asial.com.au or call 1300 127 425.

­­Blogs – our thought provoking blogs prepared by industry experts provide insights on topical industry issues.

SECU RIT Y INSIDE R | FEB/MAR 2 018 13

INDUST RY NE W S

ASIAL’S Media achievements ASIAL’s extensive media coverage throughout 2017 showed that we remain the ‘go to’ organisation for comment on industry related matters. With the purchase last year of Meltwater, a media intelligence platform, we were able to determine that ASIAL’s media exposure captured 342 results. This included mentions in The Australian, ABC news, The Huffington Post Australia, The Age, SMH, Daily Telegraph, regional newspapers and a number of trade publications.

KEY STAT

342

media articles translated to a potential circulation figure of 74,296,533

14 S EC U R I T Y I N S I D ER | FEB/ M A R 201 8

2017 TRENDING THEMES

Some of the articles that had multiple syndications included: Go on holidays with peace of mind, Aurukun community CCTV wins security award, Complex Institute of Education leaves students in limbo, Training for security guards under spotlight as 4200 rally for Gold Coast Commonwealth Games, We feel safer working on deployment in warzones overseas and Google’s home technology company Nest Labs launches the first of its products in Australia.

The Association also contributed to a number of trade publications including Australian GovLink, Clubs and Pubs Manager and Jeweller Magazine.

These 342 media articles translated to a potential circulation figure of 74,296,533. Articles on Security 2017 and the 2017 Australian Security Industry Awards for Excellence were included as part of these results.

With Meltwater we were also able to capture ASIAL’s trending themes over the past year. This can be seen in the image to the right.

Trending themes allows a user to understand the types of conversations that are happening with their searches. It aggregates all the words that are used in the content within that period of time and surfaces the words that appear most.

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Find or Post job opportunities today.

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Q& A

Natalie Shymko, ASIAL’s Marketing and Communications Manager talks to our Board Member, Robin Stenzel

ASIAL BOARD MEMBER

Robin Stenzel Natalie: Please tell us a little about yourself.

Robin: I was given a printed T-shirt that probably explains me and my situation best. It goes like this; “geek (noun – slang), the person you picked on as a teenager and end up working for as an adult.”

I have always enjoyed technology and the ideas of where technology may lead.

This sometimes makes me forget that not everyone is as interested in it as me.

In my career I have been very lucky to have worked with, and for, some amazing people and companies. In the last 10 years I have also become interested in business, company development and sales. I have focused less on myself and more about what is happening around me. My wife and children help drive me and offer amazing support with my ventures.

18 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

Q& A

Natalie: What changes have you seen in the security industry?

Robin: Working in the technology space I have seen extraordinary changes over the past couple of decades. I have seen many people and companies fall by the wayside because they have clutched onto old technologies and old ideas.

A lot of new companies have formed and there seems to be a constant flow of new people entering this space. It is an exciting industry to be involved with.

The biggest change I have experienced is electronic security being recognised as a legitimate trade. It is slowly becoming clear to many that not only is electronic security a trade, but it is becoming a necessity and something that needs to be done right.

Natalie: What is the biggest challenge/opportunity facing the security industry over the next five years?

Robin: More change. Technology and physical security are now intertwined like never before, and this will only increase over the coming years. There will be more personnel required to protect the interests of Australia and there will be more technology required to make it happen. This industry is very important for the peace we have in Australia, and it is an industry that will continue growing for quite some time.

As an industry, I feel our biggest challenge is how to deal with the fragmentation of the security industry itself. It would be great to see the whole industry come together and put in place the basic things we know are needed but currently expect someone else to provide.

Natalie: What are your top two focus points as ASIAL Board Member and why?

Robin: I have four focus points that I believe are all linked – licensing/ regulation, training, professionalism and halting non-conforming equipment from entering Australia.

The top two for me are licensing/ regulation and training.

My belief is that if the industry can come together, then we as an industry can form a national licensing model and regulator. Waiting for the government to do this for us has taken 20 to 30 years, and unless something terrible happens it will probably take another 20 to 30 years. I believe it is our responsibility to attempt to stop something terrible from happening.

Forming a national licensing model and regulator ourselves as an industry should be a priority.

In saying that, the only way an industry led licensing and regulation model will work is if our industry has trained people backing it up. Training in up to date responsive industry standards rather than outdated Australian Standards would be a logical pathway for us to move toward achieving this.

Natalie: How is your role at STE Advantage Pty Ltd going?

Robin: My role at STE Advantage as the Managing Director/CEO is made easy by a great team. This has allowed me to offer time to ASIAL and other ventures. I believe our philosophy ‘no one person should know something that no one else in the company knows’ has helped make this happen.

This allows people to share the load and not be under pressure alone.

STE Advantage had a very eventful year in 2017 which included the laborious task of moving our operation from Boronia to Knoxfield due to ongoing unresolved internet access issues. I am looking forward to 2018 and being able to focus solely on what we do best.

“As an industry, I feel our biggest challenge is how to deal with the fragmentation of the security industry itself. It would be great to see the whole industry come together and put in place the basic things we know are needed but currently expect someone else to provide.”

SECU RIT Y INSIDE R | F EB/MAR 2 018 19

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SECU RIT Y INSIDE R | F EB/MAR 2 018 2 1

SEC URIT Y F E AT URE

By The Melbourne Convention And Exhibition Centre (MCEC)

Security planning has always been an instrumental part of the day to day operations of the Melbourne Convention and Exhibition Centre (MCEC), but has taken on increased importance over recent years given changes to the security environment.

MCEC has elevated its security protocols and emergency response procedures to adapt to the changing security environment and takes all possible precautions to ensure the continued safety of its customers, visitors and employees.

The venue hosts a variety of exhibitions, conferences and events throughout the year, from a meeting of 25 people to an exhibition with 10,000 visitors. MCEC welcomes international and national events themed from heavy metal concerts to foodie events, hosting more than 1000 events and two million visitors annually.

As a large public asset, MCEC sees people come together every day for a variety of purposes. This creates a number of security challenges and MCEC places great importance on continually assessing risk, refining strategy and managing the venue’s key security contractor relationships.

“The safety of our customers, employees, visitors and the local community is of utmost importance to us,” says MCEC Chief Operating Officer Leighton Wood.

“The changing nature of today’s security environment means our organisation is continually monitoring its procedures and taking steps to enhance security planning, awareness and readiness.”

A key challenge for MCEC’s security staff is maintaining a safe environment that does not adversely impact the customer experience.

“It is critical for us to provide a seamless business as usual environment for our customers, employees, visitors and the

public in times of anxious conditions following the increased incidence of terrorism in public places,” says Mr Wood.

“To meet these challenges, security planning and preparedness has been embedded in our workplace ethos at MCEC, similar to the evolved safety culture over the last several decades.

“Robust and influential support from our most senior level, our Trust, CEO and Executive Team, has been a key factor in achieving this culture.”

The unique nature of the MCEC space creates unique operational and security challenges. MCEC will soon increase in size by 20,000 square metres when the organisation’s expansion opens in mid-2018.

The expansion completes the vision for the venue as a vibrant events and entertainment destination and will be fully integrated with the existing venue.

MCEC’s expansion is being built under a public private partnership, with

MEETING SECURITY CHALLENGES AT THE 2 2 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

“Security planning and preparedness has been embedded in our workplace ethos at MCEC.” MCEC Chief Operating Officer Leighton Wood

Y MCEC

Plenary Group engaging Probuild to construct the expansion and associated Novotel hotel and car park. MCEC’s security and operations staff work closely with key stakeholders from both organisations on the ongoing security and safety of the site.

MCEC has collaborative relationships with a number of important security networks including the Victoria Police mass gathering network, the ASIO Business and Government Liaison Unit, the Victoria Police Melbourne Major Venues Forum and the Australian Federal Police.

Mr Wood says the support and cooperation from these agencies provides the business with the latest information and best practice approach to security in the current environment.

“We also have people with extensive local and international security experience and our objective is to deliver a seamless security operation so as not to impact on the inspiring experiences we create for our customers and visitors at the MCEC,” he says.

MCEC has also introduced a number of business processes to assist in risk mitigation and security planning. This includes the implementation of a high risk indicator process from planning through to delivery that assists employees to identify high risk events and ensure appropriate security procedures are in place.

In addition to ensuring the

safety and security of the venue itself, security officers and CCTV actively monitor the area’s surrounds.

“Continual assessment, benchmarking, planning, readiness and response via local, national and international networks, as well as investment in our training and systems has, and will continue to, play a key role in planning, awareness and readiness,” Mr Wood says.

“An important element has been building a culture of security awareness and readiness among employees.

“Employees undertake training based on various elements of situational awareness and critical incident response meaning they can assist by being the eyes and ears on the ground each day.”

Understanding the current security environment and staying up to date with information from official bodies is critical. Integrating a number of safety, security and risk mitigation initiatives into business processes assists in maintaining a welcoming environment at the MCEC and memorable, successful events for our customers.

The 2018 Security Exhibition & Conference will be held at the Melbourne Convention & Exhibition Centre from 25 to 27 July 2018.

SECU RIT Y INSIDE R | F EB/MAR 2 018 2 3

A DV E RT ORIAL

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24 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

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SEC URIT Y F E AT URE

Behavioural analysis Training for the private security industry

By Geoffrey Smith, Managing Partner with Alexander James and Partners

Salim Toorabally was declared a national hero by the French media after preventing Bilal Hadfi’s access to the Stade de France on 13 November 2015. Toorabally was the security officer guarding the arena who detected Hadfi’s suspicious behaviour and turned him away from entry only for Hadfi to suicide outside the Stade de France a short time later by activating the explosive belt he was wearing.

A total of three explosions around the Stade de France killed one person and injured 56 others. Three of Toorabally’s colleagues were hurt as a result of the explosions.

While ISIS’s carnage that evening throughout Paris was significant, it is clear that the death toll of around 130 people would have been substantially higher had Toorabally been less observant and allowed Hadfi into the stadium.

In an article published in the Huffington Post, Toorabally said of Hadfi,

“He came to the L Gate, walking very closely behind one of the spectators”.

He stated that Hadfi had looked “stressed and in a hurry”. Toorabally prevented Hadfi’s multiple attempts to gain access after discovering that he was also without a ticket. It is clear that Toorabally’s observations and interventions with Hadfi significantly decreased the risk of the bomber shadowing another patron into the stadium.

So how important is it that security officers are equipped to do what Toorabally

KEY POINTS Since the elevation of the threat level in 2014 and at the time of writing this article:

5

Terrorist attacks experienced in Australia

2 6 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

14

Foiled terrorist attacks

10

of the disrupted plots related to intended attacks upon crowded place

FE ATU RE

The Australian National Terrorism Threat Level is set at ‘Probable”

did and recognise suspicious behaviour? As far as terrorism is concerned, one way to answer that question is to firstly examine the current terrorist threat trends and targets; secondly, consider the extent to which law enforcement and our security agencies are confident in their ability to stop attacks and finally establish whether there are any government strategic policy settings that may increase the importance of the private security sector in protecting crowded places and events.

The Australian Government states that, while the symbolic appeal of an attack against a government or authority—such as the military, police and security agencies—elevates the threat to these entities, members of the public and locations where

large crowds congregate could also be attacked indiscriminately.

Unfortunately, both Australian and international experiences over recent years provides ample evidence upon which the Government can reasonably draw this conclusion. Additionally, the Australian National Terrorism Threat Level is set at Probable. This means that credible intelligence, assessed by our security agencies, indicates that individuals or groups continue to possess the intent and capability to conduct a terrorist attack in Australia.

Not all crowded places in Australia benefit from the presence of security officers. However, in the current environment almost all major events would have at least some security personnel presence. It wouldn’t be lost on members of the security industry

that over the last three to four years we have witnessed terrorist attacks upon overseas locations where security personnel were present.

Examples include, the Ariana Grande concert in Manchester, the Orlando nightclub shooting, the Brussels Airport bombing and the murders at the offices of Charlie Hebdo in Paris just to name a few. Disturbingly, had Victoria Police not been successful in arresting a suspect on 27 November last year, security officers may well have had to confront an armed terrorist at Federation Square in Melbourne on New Years Eve. As we continue to consider the need for private security officers to be trained and competent in behavioural analysis, it is instructive Continues over page > SECU RIT Y INSIDE R | FEB/MAR 2 018 2 7

SEC URIT Y F E AT URE

to examine the ability of law enforcement and security agencies to intervene and foil terrorist attacks before the need arises for private security officer intervention at target locations. Australia has an admirable (and somewhat unique) record in this regard.

Since the elevation of the threat level in 2014 and at the time of writing this article, Australia had experienced five terrorist attacks and foiled 14. Importantly, 10 of the disrupted plots related to intended attacks upon crowded places. While the ratio of successful attacks to foiled attacks is excellent by international standards, the fact remains that Australian police and security agencies are not able to prevent all terrorist attacks, regardless of how professional and well-resourced they are.

One of the reasons for this pessimism relates to the speed at which attacks, especially on crowded places, can be planned and then executed. ISIS urges the use of readily available, unsophisticated and low-cost weaponry such as knives and vehicles. Anyone of us, or groups of us, are considered legitimate targets and of course radicalisation and instruction for these quick “flash to bang” attacks can occur via readily available encrypted communication technologies with messaging from the other side of the globe.

What this means is that the opportunity for the authorities to become aware of attack planning is becoming significantly reduced because of terrorists’ current attack methodologies. It is logical that the longer the period devoted to attack planning the greater the risk of exposure and pre-attack arrest. Likewise, the reverse is also true.

The unavoidable conclusion in this analysis is that the private security industry has become increasingly critical in preventing terrorist attacks upon places and events which they are protecting. In many ways, the security industry is the last line of defence. If there is any doubt about this proposition, I invite examination of Australia’s Strategy for the Protection of Crowded Places from Terrorism. The Strategy clearly makes owners and operators of crowded places and events primarily responsible for protecting the people that visit and work at those locations. For many owners and operators the effective discharge of this responsibility can only occur with the support of a professional security provider.

To summarise the answer to the

2 8 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

“While the ratio of successful attacks to foiled attacks is excellent by international standards, the fact remains that Australian police and security agencies are not able to prevent all terrorist attacks, regardless of how professional and wellresourced they are.”

question I posed earlier regarding the necessity to enhance the behavioural analysis skills of security officers, we can conclude the following; that further terrorist attacks in Australia are probable, that there is a high risk of them being committed upon crowded places, that the weaponry used will be simple and readily available, that the planning period is likely to be short, that opportunity for authorities to successfully intercede on all occasions prior to attack is unlikely, that the presence of security officers at a location will not always deter a committed attacker and that Australian owners and operators of crowded places are increasingly responsible for their own protective security.

Technology is important in the security field but it is a mistake to believe that it can always effectively replace humans. Technology augments people in security – it doesn’t replace them. In the counter-terrorism context, there has been a resurgence in the use of people to prevent attacks at locations. Both police and security staff in countries such as the United Kingdom and Israel are cleverly used in covert and overt ways to detect suspicious behaviours.

Unfortunately, increased training and competence in any field comes at a cost.

Furthermore, security has historically been considered a blight upon the financial

S E C URIT Y FE ATU RE

bottom line of many organisations and can be regarded as an expense that rarely adds value. While this topic itself is worthy of a paper, the rate of planned and executed terrorist attacks in Australia, combined with the clarity in the recent Strategy over owners’ and operators’ responsibility for protective security measures, has changed the landscape. Especially in terms of the risk being carried by owners and operators in the current environment.

So what does Behavioural Analysis training entail? It is relatively short in duration and should combine both classroom and practical activity. For example, the Behavioural Analysis training provided by Alexander James and Partners extends over two days and includes Suspicious Behaviour Detection and Intervention.

It delivers practical techniques that identify behavioural anomalies and suspect behaviour of persons in varying environments. Through the

understanding of baseline behaviour, students are able to develop the skills required to identify particular anomalies and/or behaviours that may indicate criminal or hostile intent.

Behavioural anomalies identified can range from low-level criminal activity through to hostile reconnaissance as a pre-cursor to terrorist activity. This training can be utilised in an overt or covert manner and will supplement existing security practices including technological installations such as CCTV. The intervention component of the training focuses on developing skills to resolve suspicions by validating truthfulness and / or suspicious behaviour through interaction with the person of interest.

Intervention training develops skills to recognise the nature of lying and untruthfulness while dealing with individuals identified as engaging in suspect or hostile behaviour.

This paper has focused on the

potential benefits of Behavioural Analysis training solely in terms of counter-terrorism. However, what we know from the operational deployment of trained personnel is that interventions are numerous and they largely involve detecting persons at locations who possess criminal intentions other than terrorism (shoplifting for example) or persons attempting to enter locations or events with prohibited items.

The conclusion is of course that the training will provide immediate and tangible benefits to business in areas other than just terrorism.

Throughout Australia at Crowded Places Forums, owners and operators are enquiring of police as to how to select competent security providers in order to build security resilience.

We are witnessing owners and operators talking about risk and protective security measures as they have never done before. The private security industry needs to understand that their clients are increasingly gaining literacy in this area.

Australian owners and operators of crowded places will be seeking more sophisticated solutions from the security industry. This will include emerging best-practice techniques such as Behavioural Analysis. By using this particular technique there is an opportunity for Australian private security providers to enhance security and reduce loss for their clients. Furthermore, by undertaking Behavioural Analysis a security business improves the situational awareness and personal safety of their officers.

Critically, the potential for a security business to gain competitive advantage and establish a point of difference through acquiring Behavioural Analysis competencies is substantial.

About the Author: Geoffrey Smith is a Managing Partner with Alexander James and Partners. Geoff is a counter-terrorism and protective security specialist. He possesses 38 years policing experience and was one of the principal authors of Australia’s 2017 Strategy for the Protection of Crowded Places from Terrorism.

Geoff can be contacted at geoff.s@alexanderjames-partners.com and will register interest from persons wishing to undertake Behavioural Analysis Training.

SECU RIT Y INSIDE R | FEB/MAR 2 018 2 9

Individual Professional Recognition Program A recognition program for security professionals committed to the highest standards.

Setting the benchmark for security professionals Companies who put their people first create a culture that inspires leadership and promotes growth. The ASIAL Individual Professional Recognition program sets the benchmark for security professionals looking to progress

their careers and to be recognised by employers, peers and clients.

Individuals who meet the entry criteria are eligible to receive the post-nominal credential of either MASIAL, AFASIAL, FASIAL or FASIAL (Life).

To enrol in the program go to www.asial.com.au/professional

IPR Q& A

The ASIAL Individual Professional Recognition Program sets the benchmark for security professionals looking to progress their careers and be recognised by employers, peers and end users.

ASIAL Individual Professional Recognition Program

Natalie Shymko, ASIAL’s Marketing and Communications Manager, asks Paul Harrison, ASIAL Fellow (FASIAL) and Principal Consultant with Project Synergies about his thoughts on the industry.

Natalie: How did you get started in the security industry?

Paul: After spending quite a few years in the Royal Australian Navy and travelling a bit, I decided time with the family was more important. I started with Wormald Security as a Contracts Supervisor and didn’t look back from there.

PAUL HARRISON

Natalie: What is the best piece of advice you’ve been given?

Paul: The initial advice given was to spend as much time learning IP systems as possible and 20 years ago, that was non-existent. I then decided to spend a lot of time in contract management and business development. Advanced Security poached me shortly after and things changed from there.

Natalie: What have been the biggest changes in the industry?

Paul: Some of the biggest changes include licensing, but there is still a long way to go.

Having an individual license for each state is not acceptable. The number of unqualified, poorly experienced people in the industry is ever increasing and the Police licensing in each state do not the resources to manage the issue.

Natalie: What has been a career highlight for you?

Paul: Working for Smiths Detection as the Project Director for the Thai Airways Group (TG) Project. The work consisted of engineering and project management.

My role as a consultant project director / manager and design engineer was to provide an integrated access control, intelligent CCTV and advanced security system for select buildings at Suvarnabhumi International Airport. The team was required to design, install, maintain and support a state-of-the-art security system for TG to secure their facilities and operations, and ensure the safety of its employees and the general public. The objective was to deploy a turnkey system that would integrate multiple technologies with powerful command and control capabilities and be scalable to support both emerging technologies and the evolving needs of TG. The approximate value was $US 23 million.

Natalie: What is the biggest challenge / opportunity facing the industry over the next five years?

Paul: Reduce corruption and remove the scammers from the industry. Some people are not interested in delivering a fair job for a fair pay. They are more interested in getting a job sold and not looking at the clients’ requirements, designing a system to their needs and working the costs from there.

In addition to this, very few people, I feel, are attracted to the industry because of the perception that it is like the construction industry – full of back handed deals. I personally feel the sales model by name brand suppliers restrict access to products. This needs to be addressed and the Government agencies accepting this model need to have their procurement process reviewed.

SECU RIT Y INSIDE R | FEB/MAR 2 018 31

A SIA L STAF F PROF I L E

Five Minutes with Leonie Fraser ASIAL’s Membership Coordinator Leonie Fraser has been part of ASIAL’s membership team for over four years. She provides members with telephone support and information, and manages ASIAL’s Safe Workplace Management System (SWMS).

Leonie is an asset to the membership team and responds to numerous incoming calls each working day. It is most likely you have spoken to Leonie at some point during your membership process. We spent five minutes with Leonie to get to know her better.

What is the most-read book on your shelf?

Jamie Oliver’s Italian Cookbook is my goto book for classic Italian recipes. It is full of delicious meals and family favourites.

Jamie’s tiramisu is a great ‘pick me up’ dish from the book.

What film could you watch over and over again?

It would have to be the Sound Of Music.

I watched it many times growing up.

Where is your favourite place in the world and what makes it so special to you?

There is no place like home. I live in the northern suburbs of Sydney and my favourite place is my balcony overlooking a beautiful valley of trees. Its view is hard to come by in city areas. It is a peaceful sight from my city life.

Tell us your favourite quote of all time?

Go placidly amid the noise and the haste, and remember what peace there may be in silence (from the poem, Desiderata).

I discovered this poem on a trip to the UK and Desiderata’s phrases really resonated with me. It is a guide on how to live a happy life.

What song or album would be the soundtrack to your life?

Hot August Night by Neil Diamond. I grew up listening to Neil Diamond and the concert date fell on a special date for me.

How do you like to spend your weekends?

Most weekends I like to spend reading the weekend newspapers and going out for coffee.

What do you most enjoy about working at ASIAL?

LEONIE FRASER

32 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

I really enjoy working with the membership team, they are a great colleagues to work with. Another special part of my job is getting to know and assist members with their day to day business activities.

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WORKPL ACE RE L ATI ON S

You don’t have to be a Hollywood big shot to be accused of sexual assault and harassment

By Chris Delaney, ASIAL Workplace Relations Advisor

Around the world and here in Australia allegations of sexual assault and harassment have touched all industries and workplaces. A recent survey conducted by the Australian Human Rights Commission found that one in four women surveyed had been sexually harassed at work in the past five years. Many of the recent allegations go back decades. In this article we will identify what constitutes sexual assault/ harassment in the workplace, what business owners should do to prevent it and where to get help.

What is sexual harassment?

About the Author: Chris Delaney is ASIAL’s Workplace Relations Advisor.

He can be contacted at ir@asial.com.au

Sexual harassment is unwelcome sexual behaviour which makes a reasonable person feel offended, humiliated or intimidated. It will be considered to be unwelcome if, in the complainant’s mind, it is unwelcome. The determination as to whether it is sexual will be proven based on what a reasonable person would think.

A one-off incident can constitute unwelcome conduct. The conduct does not need to be a continuous or a repeated course of conduct to be considered unwelcome.

Unfair dismissal laws in Australia, and decisions of Industrial Tribunals in matters of alleged sexual harassment indicate that the facts must be clear and the evidence reliable for a dismissal to be upheld in the Fair Work Commission. Equally, Tribunals have been generous in awarding damages to victims where it has been proven that the employer failed to protect them from sexual harassment.

Each situation will be considered on the circumstances. A complaint of sexual harassment will not be dismissed because the complainant did not tell the alleged harasser to stop the unwelcome conduct.

The court will consider a number of factors that may affect an individual’s ability to communicate the unwelcome nature of the conduct, including youth and inexperience, fear of reprisals and the nature of the power relationship between the two parties.

Conduct likely to be considered sexual in nature includes: 33touching, hugging or kissing; 33inappropriate staring or leering; 33insults or taunts of a sexual nature; 33repeated or inappropriate invitations to go out on dates; 33requests for sexual favours; 33repeated or inappropriate advances on email or social networking websites; 33intrusive questions about a person’s private life or physical appearance;

Note: The information provided above is for convenient reference only. ASIAL and Chris Delaney & Associates Pty Ltd provide this information on the basis that it is not to be relied upon in any or all cases, as the circumstances in each matter are specific. Accordingly, we provide this information for general reference only, but we advise you take no action without prior reference to a Workplace Relations specialist.

34 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

WO RK P L AC E RE L ATIO NS

33sexual gestures, indecent exposure or inappropriate display of the body; 33sexually suggestive comments or jokes;

Reasonable steps will vary depending upon the size, structure and resources of a particular workplace but should include:

33sexually explicit pictures, posters, gifts, emails or text messages;

33creating a healthy and safe work environment based on respect;

33requests or pressure for sex or other sexual acts;

33developing and implementing a sexual harassment policy;

33inappropriate physical contact; and/or

33establishing a complaints/ grievance procedure; and

33stalking, actual or attempted rape or sexual assault.

33providing or facilitating education and training on sexual harassment.

Workplaces may be hostile A sexually hostile work environment is one where a worker is made to feel uncomfortable or excluded by the workplace environment. In such a workplace behaviours include the display of obscene or pornographic materials, crude conversation and offensive jokes. This can be a particular problem for women working in maledominated workplaces.

Every employer has a duty to take all reasonable (active) steps to prevent and deal with sexual harassment in the workplace.

investigation and implementing disciplinary procedures; 33a clear statement that sexual harassment is unlawful behaviour and may be considered a criminal offence by a court; 33a provision for training of all staff and particularly those responsible for monitoring workplace behaviour; 33the options available for dealing with a sexual harassment complaint including the provision Continues over page >

POLICIES Sexual harassment policies can also vary between workplaces. However, a sound sexual harassment policy should include at least: 33a concise definition of what does and does not constitute sexual harassment; 33an outline of the internal procedures for making a complaint, carrying out an

“Sexual harassment is unwelcome sexual behaviour which makes a reasonable person feel offended, humiliated or intimidated.�

SECU RIT Y INSIDE R | F EB/MAR 2 018 35

WORKPL ACE RE L ATI ON S

DEALING WITH ALLEGATIONS OF SEXUAL HARASSMENT Employers must provide every employee accused of sexual harassment with a “fair go�. They should be advised what they are accused of and that no acts of retaliation or unethical actions will be tolerated.

In some cases it may be appropriate to stand down the employee with pay pending a thorough investigation. Assure the employee that the matter will be dealt with quickly and ask the person to be patient while you conduct a thorough investigation. Avoid making any assumptions about the outcome of the guilt or innocence of those accused.

CONDUCTING A WORKPLACE INVESTIGATION ASIAL members may access a comprehensive guide for dealing with complaints and the record keeping necessary to prove that the investigation was fair and thorough.

The major points are outlined below.

Assess whether a formal investigation is necessary

of counselling and support services; and 33identification of the potential consequences for breach of the policy including dismissal and/or criminal proceedings.

TRAINING Given the heightened dialogue surrounding this issue it is important that employers place greater emphasis on ensuring employees are trained on appropriate workplace behaviour and that there are policies to prevent harassment occurring.

Training should ensure that employees clearly understand what sexual harassment is and is not, so as to reduce misconceived complaints.

36 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

A GRIEVANCE/COMPLAINTS PROCEDURE IS ESSENTAL All employers must implement an efficient complaints procedure accessible to employees. It should: 33clearly state that the business has a strong stance on sexual harassment; 33be aimed at ensuring positive workplace relationships; 33deal with complaints consistently and judiciously; 33mitigate any liability under discrimination laws; 33reduce any adverse effect on those harassed; 33minimise the risk of a successful unfair dismissal claim.

First decide whether the complaint warrants a formal investigation. Some problems can be resolved quickly and informally without an investigation, and it is usually in the best interest of both employer and employee to attempt a resolution as quickly and effectively as possible.

Plan the investigation A poorly planned or ineffective investigation may be worse than no investigation at all.

Be flexible The employer needs to be prepared to conduct an objective, fair and thorough investigation. The investigation planning needs to be flexible. For example, the scope of the investigation may need to be expanded if the evidence leads to allegations that people other than the accused harasser engage in similar conduct in the workplace.

Determining who should conduct the investigation is an essential part of

WO RK P L AC E RE L ATIO NS

any planning process having regard to the complainant and the acceptability and credibility of the investigator.

Collect all relevant documents All relevant documents should be identified and reviewed promptly.

Keep comprehensive files Files should typically include copies of all relevant company policies; personnel files of the complaining employee and the accused; records of prior complaints against the accused; a written plan identifying who will be interviewed and the sequence of those interviews; and a chronology of relevant events.

Interviews

Report back to those involved

Prepare thoroughly. Consider: where the interview will take place, who will conduct the interview, what questions will be asked and what statements will be made at the start and close of the interview, and how you will document both the information obtained from and the instruction and assurances provided to the interviewee.

Once finalised, follow up with both the complainant and the accused. Explain that their assistance was appreciated but that the conclusions drawn and actions taken are confidential to the immediate parties.

Allow sufficient time for a thorough investigation

Consider a written communication to the employee who raised the complaint informing them that the investigation has been completed, that each issue has been reviewed and considered carefully, and that appropriate action is being taken.

The employee being interviewed should never be given the impression that there is a time limit on the meeting.

Remain professional

Who to interview Regardless of who first learns of the problem, there may be a need to conduct one or more follow-up interviews with the complaining party, and the alleged offender, direct witnesses, other witnesses with relevant information and people whom the complaining employee has asked you to interview.

Avoid going on fishing expeditions and limit the number of interviews to only those reasonably determined to have relevant information. Be prepared to conduct follow-up interviews as necessary.

Preliminary/interim action Once the basic allegations and issues have been identified, determine whether there is a need for interim action pending completion of the investigation, including: 33Stand down (on pay) of the alleged offender.

33Temporary transfer of an employee (but only if the complaining employee requests it).

A good interviewer will remain calm and in control throughout the interview. The goal is to obtain information, not to provide editorial comment.

Document the final discussion with the complainant

Take action This may include the following: 33Warnings 33Training or educational programs, individually, as a group, or company-wide

Focus on the facts

33Termination

Be prepared to explore issues or complaints which come to light in the investigation, but guard against allowing the investigative interview to turn into a general discussion of grievances.

33Follow-up on additional complaints raised during the investigation

Keep accurate notes and records (signed and dated) Take the time to write your notes and go over them before you complete the interview to make sure you have accurately recorded all relevant information obtained, and have covered all issues.

Reach a conclusion Very few issues are black and white.

It is, however, important to reach a conclusion. Examine the objective facts, consider motivations and determine what standards of proof should apply.

Investigation reports and files Depending upon the seriousness of the issues involved, consider preparing a final investigative report summarising the incident or issues under investigation. Documents gathered or prepared during the investigation may become an exhibit before an Industrial Tribunal.

The goal should be that an Industrial Tribunal or AntiDiscrimination Board or similar body would conclude that the employer took the situation seriously, responded appropriately, and had a documented good faith basis for any actions taken during the investigation.

THE FOLLOWING LINKS MAY ASSIST MEMBERS IN ACCESSING TRAINING PROGRAMS: NSW antidiscrimination.justice. nsw.gov.au/Pages/ adb1_trainingservice/adb1_ trainingservice.aspx

QLD adcq.qld.gov.au/training VIC humanrightscommission. vic.gov.au/training

WA eoc.wa.gov.au/communityeducation-training

NT adc.nt.gov.au/education_ training.html

SA eoc.sa.gov.au/eo-business/ training/current-trainingcourses

ACT hrc.act.gov.au/ humanrights/publicationseducation/

SECU RIT Y INSIDE R | F EB/MAR 2 018 37

ASIAL GRADED SECURITY MONITORING CENTRES* CURRENT AS AT: 15TH JANUARY 2018

COMPANY (SHORT FORM NAME)

STATE

CERT NO.

GRADE

EXPIRY

ADT Security

NSW

482

A1

02 Apr 2019

ADT Security (Data Centre)

NSW

483

A1

02 Apr 2019

Allcare Monitoring Services

WA

463

A1

04 Mar 2018

ARM Security

WA

484

A1

27 Mar 2019

ART Security

VIC

468

A1

30 Sept 2018

BENS Wholesale Monitoring

NSW

477

A1

14 Nov 2018

Best Alarm and Monitoring Services

VIC

488

A1

11 July 2019

Calamity Monitoring

NSW

465A

A2

20 Mar 2018

Central Monitoring Services

NSW

485

A1

06 Apr 2019

Chubb Monitoring Centre

NSW

464

A1

09 Mar 2018

Energize Australia

VIC

473

C2

19 Aug 2018

Executive Security Solutions (Monitoring)

VIC

472

A1

15 Aug 2018

Glad Security

NSW

479

A2

15 Dec 2018

Golden Electronics

TAS

475

A1

16 Oct 2018

GRID Security

NSW

476

A1

17 Oct 2018

Instant Security

QLD

496

A1

13 Nov 2019

Linfox Armaguard

VIC

467

A1

14 Aug 2018

Onwatch

NSW

486

A1

15 Sept 2018

Paul-Tec (Australia)

NSW

489

A1

28 Feb 2019

Proforce Security

VIC

466

A1

23 May 2018

Protection Pacific Security

VIC

474

C2

01 Aug 2018

RAA Security Services

SA

480

A1

14 Feb 2019

Secom Australia

NSW

495

A1

14 Dec 2019

Sectrol Security

VIC

492

B2

25 Aug 2019

Securemonitoring

VIC

494

A1

23 Nov 2019

Security 1

ACT

481

A1

14 Feb 2019

Security Alarm Monitoring Service

SA

469

A1

18 Jun 2018

Security Control Room

VIC

491

A1

18 Aug 2019

SMC Australia

QLD

462

A1

10 Feb 2018

Spectus

WA

487

A1

04 May 2019

State Government Protective Security Service

QLD

470

C1

05 July 2018

Staysafe

VIC

478

A1

01 Dec 2018

Telstra SNP Monitoring (Hamilton)

NSW

490

A1

31 May 2018

Telstra SNP Monitoring (West Ryde)

NSW

471

A1

31 May 2018

Ultimate Security Australia

NSW

493

A1

17 Mar 2018

*The above-listed ASIAL Graded monitoring centres comprise those establishments that have been inspected and graded for compliance with the applicable Australian Standard: AS 2201.2 – 2004. PLEASE NOTE: ASIAL takes no responsibility for listed companies which may change the nature of their operations subsequent to grading.

ASIAL CERTIFICATION CLASS 5 CAPABILITY COMPANY (SHORT FORM NAME) Inner Range Pty Ltd

STATE

CERT NO.

PRODUCT

VIC

2

Infiniti Class 5

EXPIRY 15 Mar 2018

The capability recommendation is based on an overview of AS/NZS 2201.1-2007 and its referenced standards. Full compliance is neither guaranteed nor implied. Whilst the product may be capable of meeting Class 5 standard, meeting this Class relies extensively on both the installer and the client. As part of the capability certification, the supplier has produced both a Compliance Statement and associated documents. These documents are dedicated to Class 5 compliance and form part of the Certification process.

The supplier has agreed that: The required documentation will be maintained up-to-date for the period of the Certification, with ASIAL’s inspector being advised in writing of any such changes, and they will maintain compliance throughout the certification. Any changes that may have an impact upon this will notified to ASIAL within 14 days. ASIAL may withdraw and cancel a certificate should it become aware of any non-compliance during the certification period.

38 S EC U R I T Y I N S I D ER | FE B/ M A R 201 8

A DV ERTO RIAL

6

steps to preparing for breach notification

With the clock ticking for the Australian data breach notification rules which come into force on 22 February 2018, organisations need to immediately assess their cyber exposure, risk mitigation opportunities, processes and procedures to ensure they can respond to the tight notification schedules and, as much as possible, contain the impact of a cyber incident.

1. Get across the detail of the legislation and implications for your organisation.

2. Understand what data you have, where and how it is stored - review and test your existing systems for managing and storing data and ensure they are compliant/robust.

3. Ensure you have a plan on how to address the legislation. This plan should be integrated with your cyber risk plan, cyber incident response plan and overall crisis management and business continuity plan.

4. Consider implementing the Australian Signals Directorate’s Essential Eight guidelines for cyber-attack mitigation and incident management.

5. Communicate the plan with key leaders across the organisation and get their buy in and educate employees.

6. Do any work required to prepare for legislation and review your current insurance arrangements with your broker to ensure you have adequate insurance and a response team at the ready.

Aon can help you understand the implications of this legislation, and what it means for your organisation. This may include reviewing your organisation’s cyber risk profile and considering your cyber insurance and incident response plan.

If you would like to discuss further please contact Angelo Gannis on +61 2 9253 8350 or angelo.gannis@aon.com

When you need security insurance, contact an expert As the endorsed insurance broker to ASIAL since 2003, Aon understands your security business.

Contact our dedicated team today for an obligation free alternative: Angelo Gannis 02 9253 8350 angelo.gannis@aon.com

aon.com.au/security © 2016 Aon Risk Services Australia Limited ABN 17 000 434 720 AFSL No. 241141 General Advice Warning The information contained in this advert is general in nature and should not be relied on as advice (personal or otherwise) because your personal needs, objectives and financial situation have not been considered. So before deciding whether a particular product is right for you, please consider the relevant Product Disclosure Statement or contact us to speak to an adviser. COM0350 1217

SECU RIT Y INSIDE R | F EB/MAR 2 018 39

A SIA L NE W ME MBER S

WELCOME TO OUR NEW MEMBERS ASIAL welcomes the following members who have recently joined the Association.

CORPORATE Asset Training Australia Pty Ltd

QLD

Aussie Security Service Pty Ltd

VIC

Gunnebo Australia Pty Ltd

NSW

JACMAH Enterprises Pty Ltd t/a X-Men Security Services

WA

MCR Security Services Pty Ltd

VIC

Oracle Investigation Services Pty Ltd t/a OISGlobal

VIC

Ramsden Telecommunications Training Pty Ltd t/a Comtech Training

North East Technical Services Pty Ltd

VIC

NRG electrical (QLD) Pty Ltd

QLD

Patrick John Mawn t/a West-Tech Systems

QLD

Phoenix Security (TAS) Pty Ltd Rapiscan Australia Pty Ltd

TAS QLD

Redco Security Services Pty Ltd NSW RRMC Pty Limited t/a RRMC Security

QLD

Security Tactics Pty Ltd

QLD

AVPRO Pty Ltd

NSW

Calibre Pty Ltd t/a Calibre Risk

QLD

Cirtech Security Alarm Services Pty Ltd

QLD

City Facilities Management Aus Pty Ltd

NSW

Comm-Eng Pty Ltd Conceptual Technology Solutions Pty Limited Five Rings Consulting Australia Pty Ltd

VIC NSW VIC

Stelatel Communications Pty Ltd VIC

Guardlink Security Pty Ltd

Ultimate Group Solutions Pty Ltd VIC

Team SI Pty Ltd

QLD

PROVISIONAL CORPORATE

Total Response Pty Ltd t/a Total Response

QLD

Hunter Property Protection Pty Ltd t/a Muswellbrook Security Services NSW

Adelaide Digital Security Systems Pty Ltd

VIP Securities International Pty. Ltd.

Adtech Australia Pty Limited t/a Adtech Security & Electrical Services

WA

SA

IT Factory Pty Ltd

NSW

QLD

Leslie Francis Brown

QLD

WA

National Security & Surveillance Pty Ltd

VIC

Orion Pax Pty Ltd t/a Strategic Protection

ACT

Pierre Abi Zeid t/a Sydney Audio & Video

NSW

Security Eyes Info Tech Pty Ltd

NSW

SMANOS Australia Pty Ltd t/a Security Alarm Services

NSW

SSM Services Pty Ltd

NSW

Western Australian Security Personnel Pty Ltd NSW

Z Security Group Pty Ltd

ACT

Alltech Services Mackay Pty Ltd QLD EGroup Protective Services QLD Pty Ltd Force 1 Security Pty Ltd Fortress Protection Services Pty Ltd

RECOGNITION PROGRAM NSW VIC VIC

The ASIAL member recognition program acknowledges members.

Categories include: PLATINUM – 25 YEARS +

H & S Communications Pty Ltd QLD

GOLD – 16 – 24 YEARS

Happsa Group Pty Ltd

VIC

SILVER – 11 – 15 YEARS

ICP Electrical Pty Ltd

QLD

Illuminate Automation Pty Ltd

NSW

JW Electrical Wholesale Pty Ltd t/a JW Electrical NQ

QLD

MBN Security Pty Ltd

ACT

Meerkats Services Pty Ltd t/a Meerkats Security Guards Michael Aicoboaie t/a Secure Team Personnel Neil Graham Harvey t/a Harveys Security Services

WA VIC QLD

4 0 S EC U R I T Y I N S I D ER | FEB/ M A R 201 8

BRONZE – 6 – 10 YEARS GOLD Red Handed Security Pty Ltd

NSW

BRONZE All Coast Security Contracting Pty Ltd

QLD

QLD

Allcom Communications & Security Pty Ltd

VIC

ASSI International Pty Ltd

WA

Stephen Knight t/a Security Strategies

VIC

Switchtek Pty Ltd

QLD

H O T P RO D U CTS

HOTPRODUCTS All-In-One 4G Solar Panel Camera kits Video Alarm Technologies 1300 46 44 55 p Email info@videoalarmtechnologies.com.au p Website www.videoalarmtechnologies.com.au p Product features include: • 2MP 1080p Camera • PC Software available for remote viewing and maintenance • Inbuilt 4G Modem • Inbuilt Micro SD Slot – up to 128Gb • Weatherproof • Motion Detection with Email Notification • Time Lapse Photos with FTP transfer

Our Solar Panel Camera kits are a “Plug and Play” surveillance systems in either a Fixed Bullet or PTZ Speed Dome configuration. Both options have an inbuilt 4G modem for connectivity and can also operate as a Wi-Fi hotspot allowing for connection of additional devices for example: Videofied® W-Series Panel or any other Wi-Fi compatible device.

Compatible Smart Phone App for iOS and Android to allow remote access and control. This system is IP66 rated and has up to 3 day battery life from the 24AH Battery.

T4000 4G is now available Inner Range Melbourne +61 3 9780 4300 p Email IREnquiries@innerrange.com p Website www.innerrange.com p

HIK Ultra-low light, Analogue HD Video Central Security Distribution 1300 319 499 p Website www.csd.com.au p

Hikvision, the world’s leading supplier of innovative video surveillance products, introduces the next generation in analogue HD surveillance solutions with the new Turbo HD 4.0 range.

This new range has the ability to send power as well as 5-megapixel video images over conventional, single, coaxial cable.

It also takes advantage of Hikvision’s revolutionary new H.265+ video compression technology, which provides astounding savings on both bandwidth usage and NVR storage requirements.

In addition Hikvision has introduced a 2-megapixel, ultra-low light, Turbo HD, range of cameras which is powered by Hikvision acclaimed Darkfighter technology.

The Multipath-IP T4000 is a highly advanced and cost-effective field device that connects any ContactID dialler equipped alarm panel to a central monitoring station via multiple highly secure IP paths.

The versatile T4000 is packed with many industry-first features that make it the best tool in any Installer’s toolbox.

In addition to features such as Dual 4G and Ethernet alarm transmission paths, the T4000 also brings modern capabilities to existing alarm systems such as smartphone apps and push notification service.

T4000’s router functionality can even leverage Inner Range’s SkyTunnel cloud-based infrastructure for seamless IP connectivity of Inner Range alarm systems. The T4000 also provides a communications path for upload/ download programming of many 3rd party alarm systems when a PSTN line is not available.

SECU RIT Y INSIDE R | F EB/MAR 2 018 41

Upcoming ASIAL Events NSW INDUSTRY BRIEFING A great opportunity to network with security professionals and hear the latest updates from guest speakers including an industry update by ASIAL. Time: 7.30am-9.00am Venue: Pullman Sydney Olympic Park NEW VENUE Venue address: 9 Olympic Blvd, Sydney Olympic Park, NSW QLD INDUSTRY BRIEFING A great opportunity to network with security professionals and hear the latest updates from guest speakers including an industry update by ASIAL’s Tania Laird.

Time: 7.30am-9.00am Venue: Hillstone St Lucia Venue address: Carawa Street, St Lucia, QLD VIC INDUSTRY BRIEFING The Victoria breakfast briefing will include a security industry update from ASIAL’s Peter Johnson. Earn three CPD points for attending.

Time: 7.30am-9.00am Venue: Batman’s Hill on Collins Venue address: 623 Collins Street, Melbourne, VIC SA INDUSTRY BRIEFING A great opportunity to network with security professionals and hear the latest updates from guest speakers including an industry update by ASIAL. Time: 7.30am-9.00am Venue: Sebel Playford Hotel Venue address: 120 North Terrace, Adelaide, SA WA INDUSTRY BRIEFING A great opportunity to network with security professionals and hear the latest updates from guest speakers including an industry update by ASIAL. Time: 7.30am-9.00am Venue: Hotel Northbridge Venue address: 210 Lake Street, Northbridge, WA TAS INDUSTRY BRIEFING A great opportunity to network with security professionals and hear the latest updates from guest speakers including an industry update by ASIAL. Time: 7.30am-9.00am Venue: Hobart Function Centre Venue address: 4 Franklin Wharf, Hobart TAS ACT INDUSTRY BRIEFING A great opportunity to network with security professionals and hear the latest updates from guest speakers including an industry update by ASIAL. Time: 7.30am-9.00am Venue: Belconnen Premier Hotel Venue address: 110 Benjamin Way, Belconnen, ACT

28 Feb 2018

8 Mar 2018

20 Mar 2018

12 Apr 2018

13 Apr 2018

19 Apr 2018

9 May 2018

SAVE THE DATE! The Security Exhibition & Conference is the industry’s annual opportunity to reunite for three days of quality networking and unrivalled education alongside a showcase of the most innovative solutions to the Australian market. For over three decades it has been the largest and most established commercial event for the security industry in Australia, bringing together the entire supply chain of manufacturers, distributors, security professionals and end users to connect and create unparalleled business opportunities.

To book: visit www.asial.com.au

Welcome to ASIAL ASIAL We are here here to to help help your yourbusiness businesssucceed. succeed.As Asan anASIAL ASIALmember, member, advice advice and and support supportisisalways alwayswithin withineasy easyreach. reach.

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