InBusiness Winter 2023

CONNECTING IRISH BUSINESS

WINTER

2023

AWARDS

APHARMA NOVEL APPROACH LATCH ON TRANSFORMING

GLORY

HOW WE TREAT SERIOUS DISEASE

WHO WON WHAT AT THE EXCELLENCE IN LOCAL GOVERNMENT AWARDS

UNLOCKING POTENTIAL InBUSINESS WINTER2023

CREATING A MORE DIVERSE, EMPOWERED AND SUPPORTED WORKFORCE

COMMUNITY DONAL TRAYNOR

€2.70

at Community Finance Ireland on building relationships and becoming the first Irish board member of FEBEA

SPIRIT

04

9

772009 393018

OFC InBusiness Winter 2023_4.6mmSpine_FINAL.indd 1

07/02/2024 10:41

Get 20% off BrightHR’s Prime package for an entire year!

Exclusive offer for Chambers Ireland members

August

Tue, 2 Aug - Tue 30 Aug

brighthr.com/ie

Smart people management software

Get a free tour of BrightHR See the benefits BrightHR brings to your business.

For your own personalised tour of our software and services, simply scan the code to book your free demo today.

253376_Full_Bright HR_Ad 2_Chambers Ireland Winter 2023_V1.indd 1

22/01/2024 17:12

Editor: Denise Maguire Creative Director: Jane Matthews Editorial Assistant: Daniel Traynor (Chambers Ireland) Designer: Lenny Rooney Neasa Daly

Contents

Photography: iStock Photo Infographics: www.flaticon.com Production Executive: Nicole Ennis Sales Director: Diarmaid Lennon Managing Director: Gerry Tynan Chairman: Diarmaid Lennon

20

Published by: Ashville Media Group, Unit 55 Park West Road, Park West Industrial Park, D12 X9F9 Tel: +353 1 432 2200 Email: info@ashville.com Web: www.ashville.com On behalf of: Chambers Ireland, 11 St. Stephen’s Green, Dublin 2, D02 FY84 Tel: +353 1 400 4300 Email: info@chambers.ie Web: www.chambers.ie All articles © Ashville Media Group 2024.

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means without written permission from the publisher. Opinion and comments expressed herein are not necessarily those of Ashville Media or Chambers Ireland.

ISSN 20093934

COVER STORY:

COMMUNITY SPIRIT Community Finance Ireland CEO Donal Traynor talks about rebranding, building relationships and becoming the first Irish board member of FEBEA

16

28

Helene Hugel is making a difference to the lives of young people living with illness

Pharma Latch is transforming how we treat serious disease

Small Business A Novel Approach

Entrepreneur

16

26

Investor Ireland Awards Celebrating and recognising excellence in the Irish investor market Our Local Government InBUSINESS supplement continues to look at the important role played by local authorities in Irish enterprise

InBUSINESS | WINTER 2023

001 InBusiness Winter 2023_Contents_FINALV2.indd 1

In Association with

1

07/02/2024 16:37

Contents Go to chambers.ie for the online edition

56

79

24

EXCELLENCE IN LOCAL GOVERNMENT AWARDS

[LIFESTYLE]

79

BOOKS Recent releases to help businesses optimise their potential in 2024

80

PODCASTS Gary Fox and The Entrepreneur Experiment podcast

HR

How and when should you introduce a digital HR solution?

Winners of the annual awards

30

47

INNOVATION & TECH Automation has the potential to help businesses unlock a host of revenue-generating opportunities, increase cost efficiencies and keep customers happier

A FRESH APPROACH

24

NI Chamber’s new Chief Executive, Suzanne Wylie OBE, is helping to provide businesses with the services they need to realise their ambitions

55

UNLOCKING POTENTIAL Breaking down societal barriers to workforce participation

[REGULARS]

2

80

001 InBusiness Winter 2023_Contents_FINAL.indd 2

4

Business News

10

The Hot Topic

12

Start-up Central

14

Movers & Shakers

19

Opportunity Ireland

37 Chambers Catch Up

55 InBUSINESS | WINTER 2023

07/02/2024 11:29

Made Easy Go to

FREE toolkit

This toolkit includes posters, bin labels and a step-by-step Supporting Chambers Ireland – Sustainable Development Goals Champions

254044_1C_Southern Advertising_InBUSINESS Winter 2023_V1.indd 1

13/11/2023 16:29

INBUSINESS NEWS

CEOs BET BIG ON GENERATIVE AI

COVER STORY

20

“We have that flexibility and adaptability to be able to roll with the punches.”

Donal Traynor, CEO, Community Finance Ireland

CEOs globally recognise the potential of artificial intelligence (AI), but most are encountering significant challenges in devising and implementing related strategies, according to the latest EY CEO Outlook Pulse survey. Almost all CEOs (99%) are making or planning significant investments in generative AI Graham Reid, and to fund these investments, Partner, Head of 69% are reallocating capital Clients and Markets, from other investment projects or EY Ireland technology budgets and 23% are raising new capital. Graham Reid, Partner, Head of Clients and Markets, EY Ireland, said: “The findings from EY’s quarterly survey reflect the difficulties and urgency that CEOs find themselves acting under when it comes to the adoption of emerging technology.

However, CEOs understand that accelerating investment in GenAI is crucial to ensuring competitive advantage. CEOs are also continuing to grapple with macroeconomic headwinds, regulatory changes and geopolitical volatility, but many still anticipate high levels of growth in the near term and are doubling down on investments in R&D and capex.”

American approval More than 95% of US multinationals have HYBRID WORKING a positive view of Ireland as an investment

According to Lockton People location, according to a survey of American Solutions, the office remains Chamber of Commerce Ireland members. the primary workplace for half of Irish employees. However, it’s not their preferred choice 46% say a flexible work set-up would be preferential.

Business

BITES

SIRO AND VODAFONE PARTNER UP SIRO and Vodafone have announced a connectivity partnership with Galway’s CREW – Creative Enterprise and Innovation Hub – a new shared and own-door enterprise space for businesses in the creative digital enterprise sector that’s scheduled to open in early 2024. CREW will join Vodafone-SIRO’s GigaBitHub initiative, which provides world class Gigabit full fibre broadband connectivity to digital hubs across Ireland. CREW will provide individual office spaces, co-working spaces and hot desks for 160 people working within the CreaTech sector, offer incubation and accelerator programmes along with wider outreach services beyond the Hub across the Atlantic region. There are a number of offices and desks available for start-ups, SME’s and individuals wishing to base themselves at CREW.

4

004 InBusiness Winter 2023_News_FINAL.indd 4

InBUSINESS | WINTER 2023

07/02/2024 09:30

INBUSINESS NEWS

PICTURE THIS

Bank of Ireland Group CEO, Myles O’Grady is pictured with Laura O’Donovan from the Irish Centre for Diversity, Ireland’s leading awarding body for equality, diversity and inclusion (EDI) accreditation as Bank of Ireland is awarded the Gold Investors in Diversity EDI Mark. The Gold accreditation recognises Bank of Ireland’s actions, policies and processes to continuously improve EDI right across the organisation and at all levels.

Carbon neutrality A DataSolutions survey reveals that while BENEFITS 78% of tech companies have plans to A survey by Taxback found achieve carbon neutrality, 65% have not that 40% of the Irish public yet measured their carbon footprint. would support pay-related unemployment benefits for those on higher wages in the event they lose their jobs.

Female Founders Last year funding into female-founded ENERGY start-ups surged 120% to reach a record

Ireland has continued to climb €230m, according to a TechIreland report the rankings of the EY Renewable published to coincide with International Energy Country Attractiveness Women’s Day. Index, rising one place to 12th thanks to a series of positive renewable energy and related infrastructure developments.

Fibre broadband New data published by Comreg has RECRUITMENT revealed that fibre-to-the-premises

Nine in 10 firms are concerned technology in the Irish market is now on a that new governance rules par with cable broadband subscribers for will stymie the recruitment the first time. of top execs in the financial sector, according to a survey by the Compliance Institute and Mazars.

SME RESOURCES OVERWHELMED BY HR NEEDS Small and medium enterprises (SMEs) in Ireland and the UK feel that HR requirements are overwhelming vital resources, according to a survey commissioned by HR tech company HR Duo. The survey found that almost two-thirds (64%) say that trying to keep on top of all elements of HR in their business is extremely challenging, but just 10% say their HR function is likely to decrease in the next 12 months, with 45% predicting an increase. This is leading to a perfect storm, where HR requirements are continually increasing while a majority of SMEs feel that they are already overextended. The lack of suitable HR technology for SMEs is central to their struggle to manage the HR workload – three quarters (74%) feel that automation of manual tasks would be of major benefit to their business, with 66% saying there are lots of paper processes in need of digitisation.

InBUSINESS | WINTER 2023

004 InBusiness Winter 2023_News_FINAL.indd 5

5

07/02/2024 09:30

INBUSINESS NEWS

CARBON EFFICIENCY ESTIMATOR FOR FURNITURE

Kevin Quinn, Head of Commercial and Marketing at Leinster Rugby and Gillian O’Sullivan, Country Leader for BearingPoint Ireland

1,100 JOBS AT NOVAUCD-SUPPORTED COMPANIES A new report, entitled ‘NovaUCD Ideas to Impact Since 2003’, highlights the economic and societal impact of NovaUCD and marks the 20th anniversary of the official opening of the hub of innovation and start-up activities at UCD. Since 2003, UCD has supported over 550 companies and early-stage ventures through the services and supports provided across the University by NovaUCD and through business support programmes run and managed by NovaUCD. The NovaUCD entrepreneurial community has also raised over €1.3 billion in equity funding over the last 20 years. Currently, NovaUCD is supporting more than 70 start-ups and established companies to grow and scale on the national and global stage. Based on the results of a short survey, these companies collectively plan to create over 1,100 jobs and raise over €290 million in funding during the next two years.

CELEBRATING 60 YEARS IN BUSINESS One of Ireland’s leading motor groups, Denis Mahony Ltd, recently celebrated 60 years in business. The Irish family-owned and run business was started by former Dublin Gaelic Football captain Denis ‘Danno’ Mahony in 1963, employing 12 people at its first car dealership in Glasnevin Hill.

Today, the business employs over 100 people and has dealerships in Kilbarrack and at Exit 5 M50, Dublin 11.

6

004 InBusiness Winter 2023_News_FINAL.indd 6

A Carbon Efficiency Estimator which measures the total amount of carbon a furniture piece uses in its lifecycle has launched to market. Set to accelerate sustainability in the furniture and fixtures industry, the tool is a global first and has been created by Design Conformity, a certification company setting the standard in furniture sustainability with independent Circular Design Certification.

The new product allows designers, estimators and procurement managers to quickly measure the carbon footprint of a design, with 90-95% accuracy, enabling them to create furniture and fixtures with lower carbon impacts. Adam HamiltonFletcher, Founder of Design Conformity, said: “By using this tool and our certification process, manufacturers not only reduce their carbon footprint, but also adhere to quality standards (UKCA and CE) and commit to sustainable, circular design practices (ISO and GHG) for their customers.”

InBUSINESS | WINTER 2023

07/02/2024 09:31

INBUSINESS NEWS

NRG PANEL SECURES INVESTMENT Irish private equity firm, Melior Equity Partners, has completed an investment in NRG Panel (NRG), an installer of solar PV, battery, EV charger and heat pump systems. Melior is investing in NRG as the platform to create a diversified renewable energy group, broadening the company’s service offering and end-markets through a combination of organic initiatives and strategic M&A. NRG Co-Founder, Conal O’Reilly, said: “This investment will enable us to accelerate our growth and to benefit from Melior’s strategic experience in scaling similar Irish businesses. We look forward to the next phase of growth alongside Melior and the opportunity to accelerate our investment in people, technology and the services we offer customers.”

THREE-QUARTERS OF EMPLOYEES HAVE ‘WORK PERSONALITY’

RETAIL AND FMCG LEADERS LAUNCH LEAD NETWORK For the first time, industry leaders and competitors alike across the retail and FMCG sector have come together to launch the first Ireland Chapter of the Leading Executives Advancing Diversity (LEAD) Network.

Coming to Irish shores for the first time, LEAD’s goal is to attract, retain and advance women in the retail and consumer goods industry through education, leadership and male allyship. LEAD’s new Ireland chapter committee involves representatives from Kellanova, Musgraves, Lidl, Unilever, P&G, Coca-Cola, PepsiCo, Nestle, Kraft Heinz, Bank of Ireland, Haleon, Danone and Valeo Foods. Speakers at the launch event included Allyson Zimmerman (CEO, LEAD), Deborah Somorin (People & Experience Lead, EY), Nelofar Pazira (journalist and filmmaker) and David McRedmond (CEO, An Post).

InBUSINESS | WINTER 2023

004 InBusiness Winter 2023_News_FINAL.indd 7

New research from Workhuman has found the majority of employees have adopted ‘work personas’ for interacting with colleagues. Nearly three-quarters have a ‘work personality’ that’s different from how they interact with family or friends. When asked why they have adopted a different persona, 57% said they don’t want to be their true selves around colleagues, while 52% don’t know how to be their true selves. The research found that the majority are seeking meaningful connections in their workplace. David Burke, Senior Director, Global Talent Acquisition & Employer Branding at Workhuman, said: “There is a desire among employees to be more at ease with their colleagues. The key is not to force people to become an open book, but to be receptive to however each individual chooses to interact and make the right channels and social occasions available to them.”

7

07/02/2024 09:31

INBUSINESS NEWS

IDA IRELAND UNVEILS NEW BRAND IDA Ireland has unveiled a new corporate identity that reflects the organisation’s commitment to its partnerships with multinational clients and national stakeholders. The new brand also represents Ireland’s transformation to a proven location enabling high value manufacturing, research, innovation and global business services. This is the first rebrand undertaken by IDA Ireland in over 40 years. Since the last rebrand in 1980, there have been dramatic shifts in the world of business. The new brand has been designed to better reflect the digitally advanced landscape in which IDA Ireland now operates and to represent a contemporary Ireland positioned for a digital age. This is captured in IDA Ireland’s new corporate logo and tagline. Commenting, CEO of IDA Ireland, Michael Lohan, said: “The new identity is synonymous with the vibrant, innovative country we represent.

It symbolises a contemporary, multicultural Ireland, with a thriving dynamic workforce.

Our new brand is a positive development, as it not only reflects our proud heritage of more than 70 years securing FDI, but more importantly, it asserts our ongoing commitment to transforming for the future.”

8

004 InBusiness Winter 2023_News_FINAL.indd 8

NFP ACQUIRES SEACHANGE LIMITED Specialty insurance broking and consulting company, NFP, has acquired SeaChange Limited, a health and safety consultancy based in Naas, Co Kildare.

This acquisition expands NFP’s European health and safety capabilities and solutions for the company’s Irish, UK and mainland European clients. “Acquiring SeaChange provides an exciting opportunity to support our clients in new ways, offering them access to an in-house health and safety consultancy as another way to mitigate overall business risk,” said Matt Pawley, President, NFP in Europe.

“This strategic move gives NFP another competitive edge and an exciting progression into health and safety consulting in Ireland.”

BDO IRELAND LAUNCHES BDO PEOPLE ADVISORY Driven by increased client demand and rapidly evolving workforce needs, BDO Ireland recently announced the launch of BDO People Advisory. The new service is led by BDO Eaton Square partner Aidan McHugh and follows the company’s new Dublin HQ move to Miesian Plaza in February 2023 and the announcement of 100 new jobs across the Irish firm. The launch also saw the introduction of BDO’s new Sustainable Performance Service, a solution that empowers companies to harness the human power of the ‘Social’ in ESG and build higher, more sustainable performance levels over the long-term.

InBUSINESS | WINTER 2023

07/02/2024 09:31

Green skills for a sustainable future • Develop new skills in your team • Green your business for cost savings, competitiveness and profitability • Access highly subsidised flexible training boost skills – boost business Contact your local Education and Training Board or visit skillstoadvance.ie

learning works

253091_Full_SOLAS_InBusiness Winter 2023_V1.indd 253086_1C_SOLAS_BB Autumn 2023_V1.indd 1 1 1 253085_SOLAS_Better Summer 2023_JM_V1.indd 1 253084_1C_SOLAS_BBBusiness Spring 2023_ND_V1.indd

06/02/2024 09/10/2023 12:40 11/07/2023 11:13 04/04/2023 14:53 12:21

TOP TRENDS

BLACK FRIDAY SPENDING IN DUBLIN CITY CENTRE PLUMMETS Spending in Dublin city centre plunged on Black Friday this year as many consumers stayed at home following riots the previous evening. A new report from Bank of Ireland revealed that in-person debit and credit card spending in the city centre almost halved compared with the same day in 2022. In-person card spend dropped by 46% in Dublin 1 and Dublin 2 on Black Friday, which is typically one of the most important trading days of the year for retailers.

“This violence hurt Dublin,” said Bank of Ireland’s Retail Ireland Chief Executive Susan Russell. “It was bad for everyone who lives, works, studies, visits and does business in the city.”

THE HOT TOPIC

Crisis Impact Commentary and news on the business impact of the Dublin riots

Arnotts is a very special place, made up of great people and throughout its 180-year history, Arnotts has not alone survived but thrived through tough times, emergencies and many crises. Arnotts is Dublin’s department store, it is part of Dublin, so shame on those people last night for what they did to our city and our beautiful store.

They may have damaged our store and stolen some merchandise, but they can never damage the Arnotts spirit, we will not allow them. Our teams have worked through the night to repair our store. We will fix what needs to be fixed and open our doors, later than normal, but with the same pride as we always have at Arnotts when serving our customers.”

Donald McDonald

Donald McDonald, CEO, Brown Thomas Arnotts, speaking in the aftermath of the Dublin riots that took place on Thursday, November 23rd. Arnotts was one of 13 shops looted during the chaos that engulfed the city centre

Riots damage could cost tens of millions The cost of repair, clean-up and lost business following the riots that took place in the capital on November 23rd is expected to run to as much as €20 million, according to the head of Dublin City Council, based on early estimates and discussions with representative groups.

Dublin Chamber’s CEO Mary Rose Burke said that what happens in the heart of the city affects all of Dublin. “This discussion continues a dialogue we have had with Government, both national and local and at the highest level, regarding the challenges of ensuring that Dublin is a safe place for all and where everyone can enjoy all the many amenities that the city has to offer.”

10

010 InBusiness Winter 2023_HotTopic_FINAL.indd 10

InBUSINESS | WINTER 2023

07/02/2024 16:45

info@cea.gov.ie www.cea.gov.ie Tabhair cuairt ar ár suíomh gréasáin agus lean muid ar na meáinshóisialta le haghaidh eolas maidir leis an méid seo a leanas:

Visit our website and follow us on social media for information on:

• do chuid dualgas agus oibleagáidí mar stiúrthóir na cuideachta; • do chuid cearta mar bhall den chuideachta / mar scairshealbhóir; • conas gearán, léiriú imní nó nochtadh cosanta a chur faoinár mbráid; agus • deiseanna gairme linn atá ar na bacáin.

• your duties and obligations as a company director; • your rights as a company member / shareholder; • how to submit a complaint, expression of concern or protected disclosure to us; and • upcoming career opportunities with us.

AG CUR ARDCHAIGHDEÁIN D’IOMPAR CORPARÁIDEACH CHUN CINN TRÍ DHLÍ NA GCUIDEACHTAÍ A FHORFHEIDHMIÚ.

PROMOTING HIGH STANDARDS OF CORPORATE BEHAVIOUR THROUGH THE ENFORCEMENT OF COMPANY LAW.

253074_1C_CEA_InBUSINESS Winter 2023_ND_V11.indd 1

15/12/2023 17:46

START-UPS

CORK NAMED AMONG ‘MOST INNOVATIVE RISING CITIES’ IN EUROPE NEWS, VIEWS AND PROFILES ON THE LATEST START-UPS IN IRELAND

48%

The percentage drop in investment levels in Irish tech start-ups in 2023 compared with 2022, according to new figures from venture capital firm Atomico.

Cork City has been awarded third place in the European Rising Innovative City category at the European Capital of Innovation Awards.

The ceremony, which took place in Marseille, France, recognised Cork for its innovative ecosystem and how stakeholders interact and create impact.

Originally shortlisted from among 30 entrants, Cork’s bid progressed to the final, placing behind winner Linkoping in Sweden and Padova in Italy.

HOW IT ALL STARTED

Maebh Reynolds CO-FOUNDER, GOPLUGABLE

Company name: GoPlugable Location: Belfast/Drogheda Product or service: Platform connecting EV owners with charging hosts Staff: 2 How have you funded the business to date?

Initially, my co-founder and I invested our own capital to get the ball rolling. Since then, we’ve primarily focused on bootstrapping the business through various grants, competitions and accelerator programmes. Now, our attention is turned towards equity funding.

What’s the best advice you have been given?

“You win if you solve a real problem for your customer.” We’ve always believed that the key to success lies in genuinely understanding the needs of our customers.

What’s the most important lesson you learned starting out?

My advice to fellow start-up entrepreneurs is simple – hustle and pitch as much as you can.

It’s a powerful way to gain insights, build confidence and refine your business.

PROPTECH COMPANY PLANS EXPANSION AFTER RAISING €2.1M Offr, the Irish property tech start-up, has raised fresh funding of €2.1 million to expand in international markets. The round was co-led by Chicago-based Second Century Ventures, the venture capital arm of the National Association of Realtors in the US. With operations in Ireland, the UK and South Africa, Offr has developed transparent bidding and transaction technology for residential and commercial properties.

Your biggest make-or-break moment?

The decision to embark on this entrepreneurial path was definitely a make-or-break moment for me. It’s a path less travelled, especially straight out of a technical career, but it’s one that has shaped me in ways I never anticipated.

Is there anything you would change in hindsight?

I wouldn’t change a thing. I firmly believe that every decision I’ve made and every path I’ve chosen – both the good and the not-so-good – have led me to where I am today.

12

012 InBusiness Winter 2023_StartUpCentral_FINAL.indd 12

Robert Hoban, Co-Founder and CEO, Offr

InBUSINESS | WINTER 2023

07/02/2024 09:36

START-UPS

PJ Maguire, Business Development Manager, Moonsyst, Marion Cantillon, Founder, Pitseal and Paul Connellan, Founder, Burpeez

Start-ups selected for AgTechUCD’s accelerator programme

Ukrainian budding entrepreneurs attend business bootcamp A two-day business bootcamp aimed at Ukrainian entrepreneurs interested in starting businesses in Ireland took place in Dublin in November. Of 30 participants, some came with entrepreneurial experience, having lost their businesses due to the war, while others brought start-up ideas. Organised

by United for Changes, an initiative helping Ukrainians integrate into Irish society, the event included workshops and mentorship sessions led by top Irish and international professionals. Among the start-up ideas pitched was a web studio for creating websites and a business producing electronic equipment for beauty salons.

Daniel Coen, Founder, Skippio with AnnaMarie Turley, HPSU Department Manager, Enterprise Ireland

NE TO WATCH: SKIPPIO

The AgTechUCD Innovation Centre has announced eight start-ups selected to take part in its third accelerator programme dedicated to earlystage start-ups in the agtech, agrifood and equine sectors. The start-ups participating in the 2023 AgTechUCD Agccelerator Programme are Agri Data Analytics Ireland, Pitseal, Burpeez, Moonsyst, PolyBo, Prepsheets, Spread It and Trojan Track. The intensive 12-week hybrid programme focuses on fast-tracking participants’ skills and providing them with support to accelerate in Ireland and abroad.

Skippio is a new preordering and payment solution to speed up queues at large-scale events. Founded by Daniel Coen in 2022, the Dublinbased high-growth start-up recently took home the Best Pitch Award at the second Prep4Seed Programme of 2023, delivered by the Irish BICs in collaboration with Enterprise Ireland.

Headquartered at the IADT Mediacube in Kill O’The Grange, Skippio provides an app that allows consumers to order food and beverages from their seats, enabling venues to sell more at events and reduce their costs and wastage.

Coen claims Skippio can reduce queueing times by 92% compared to the global industry average. He wants Skippio to become the go-to service for venues across Ireland, before scaling to other major venues globally.

For more info, visit order. skippio.io

Ukrainians participating in the two-day business bootcamp

InBUSINESS | WINTER 2023

012 InBusiness Winter 2023_StartUpCentral_FINAL.indd 13

13

07/02/2024 09:36

MOVERS & SHAKERS

NEW APPOINTMENTS IN THE BUSINESS COMMUNITY NATIONWIDE

CIARA FOXTON

RICHARD COUGHLAN

JUSTYNA BANASIK

RYAN FLANAGAN

NEW TITLE: Managing Director

NEW TITLE: Group Commercial Director

NEW TITLE: Senior Mortgage Advisor

EMPLOYER: Circle K Ireland

EMPLOYER: EDC

NEW TITLE: First Head of Sustainability in Ireland

PREVIOUS ROLE: Director of Finance & Real Estate

PREVIOUS ROLE: Associate Director

Circle K Ireland has announced the appointment of Ciara Foxton as its new Managing Director. She will take over from Gordon Lawlor who will be taking up the role of Managing Director of Circle K Norway. Ciara has worked for Circle K since 2018. Previous roles include senior finance roles at Life Style Sports, Arnotts, Kefron and Diageo.

Richard Coughlan has been appointed as Group Commercial Director by engineering firm, EDC. As Group Commercial Director, Richard will lead EDC’s program management strategies, oversee market intelligence and optimise commercial performance on all projects. Since joining EDC in 2021, Richard has brought a wealth of experience including mechanical engineering expertise, cost management and commercial acumen.

TIME TO RECLAIM YOUR CAREER? 14

014 InBusiness Winter 2023_Movers&Shakers_FINAL.indd 14

EMPLOYER: Allianz Insurance PREVIOUS ROLE: Retail Technical Product Manager, Allianz Allianz Insurance has announced the appointment of Justyna Banasik as its first Head of Sustainability in Ireland. She brings more than 16 years of industry experience in portfolio underwriting and customer functions to the position.

Justyna will oversee the implementation of the Allianz sustainability strategy across all functions of the business, with a particular focus on climate change and the environment.

EMPLOYER: MyMortgages.ie PREVIOUS ROLE: Mortgage Advisor, MyMortgages.ie Ryan Flanagan has been appointed to the position of Senior Mortgage Advisor at Cork and Dublin-based mortgage brokers MyMortgages. ie. His duties encompass providing expert advice, evaluating client eligibility for various mortgage options and skilfully guiding them through the often intricate mortgage application process. Established in 2005, MyMortgages.ie has grown organically to become one of the best-known mortgage brokerages in Ireland.

New research from LinkedIn has revealed that almost three quarters (73%) of professionals are considering a new job in 2024. This reflects a positive outlook by many workers, with almost one in four (36%) believing the Irish economy will improve this year. It also signals a shift in attitudes where professionals are no longer willing to stick it out; instead they’re taking ownership of their careers and focusing on productivity and career growth.

Job search activity on LinkedIn has increased, with 36% of Irish workers admitting they have looked for a new job during their working day.

InBUSINESS | WINTER 2023

07/02/2024 09:38

Your new HR has arrived!

BrightHR: Smart people management software

Make clocking in and out a breeze Know who’s on, off, or on a break with real-time updates wherever you are.

Log sickness and lateness in a click Record absences online and instantly spot when someone takes too much leave.

Simplify your health & safety admin Smart software to maintain your health & safety management in line with HSA legislation.

Manage staff holidays with ease Accept or reject holiday requests in seconds using just your mobile.

Expert advice whenever you need it Call our expert Irish-based advisors 24/7 for round-the-clock advice you can trust.

Rota planning for any working pattern Create rotas at the click of a button and fill vacant shifts instantly with open shifts feature.

24/7 expert answers in a flash Get answers to 5,000+ HR and health & safety questions instantly with BrightLightning.

Store unlimited HR documents Protect your confidential documents with BrightHR’s secure cloud-based software.

Essential HR document templates Choose from hundreds of customisable and vital policies, contracts, handbooks and more.

Seamless staff training and wellbeing support Stay competitive with core training that’s fundamental for the development of your team without breaking the bank. Our learning management system is packed with CPD-accredited e-courses on HR and health & safety topics that can help you attract and retain top talent.

Create a healthier, happier, and more productive workplace while reducing sick leave with Health Assured’s Employee assistance programme. Get 24/7 mental and physical health support, life and leadership coaching, and legal and financial assistance for all.

brighthr.com/ie

Grow your business and shrink your ad spend with BrightExchange Promote your products and services to over one million potential customers and reward employees with perks and discounts with our exclusive online marketplace. Helping you to retain talented staff and boost your profits.

Exclusive offer for Chambers Ireland members

Get Chambers 20% off Ireland members BrightHR’s get 20% off Prime package BrightHR’s Prime for an entire package for anyear! entire year!

BrightHR is the exclusive HR partner to Chambers Ireland Join 100,000+ businesses and 1.3 million users worldwide

253376_1C_BrightHr_Chambers Ireland Winter 2023_V1.indd 1

18/01/2024 15:15

ENTREPRENEURS

Henrietta Longstaff, Tiernan Sheehan, Chelsea Canavan, Ruth Cotter (front), Helene Hugel and Sophie Neville

16

016 InBusiness Winter 2023_Entrepreneur_FINAL.indd 16

InBUSINESS | WINTER 2023

07/02/2024 09:40

ENTREPRENEURS

“I wanted a more socially engaged arts practice one that made a difference.”

Through Helium Arts, CEO HELENE HUGEL is making a difference to the lives of children and young people living with illness

SOCIALLY ENGAGED InBUSINESS | WINTER 2023

016 InBusiness Winter 2023_Entrepreneur_FINAL.indd 17

H

elium Arts is an arts and health charity which works to improve the wellbeing of children and teenagers living with lifelong physical conditions. The specially designed art programmes delivered by Helium Arts are led by professional artists in hospitals and at creative health hubs in Cork, Limerick and Galway, as well as online.

In June this year, its founder, CEO and artistic director Helene Hugel, won one of four places on Social Entrepreneurs Ireland’s (SEI) Changing Ireland Accelerator programme to scale and grow Helium Arts beyond its current level. SEI chose Helene among three others from more than 70 high potential applications.

Originally from upstate New York, Helene had studied at Trinity and was living in Ireland. She had co-founded the award-winning Púca Puppet Theatre Company but already wanted to make more of an impact. “I wanted a more socially engaged arts practice – one that made a difference.”

She began working as an arts practitioner developing arts and health workshops and children’s performances for children between 2002 and 2008. In addition, her alter ego, Dr. Sock, worked as a Clown Doctor spreading joy and mischief with the Arts Care Clown Doctors in Northern Ireland for five years.

During this time, she was awarded multiple Arts Council grants and bursaries to develop her practice working with children in hospital, which she describes as “amazing” support, at a time when the concept of arts and health was still in its infancy.

“I come from a background of carers - there are doctors and nurses and social workers all in my family, along with a few creatives as well and I guess it just appeals to me, that whole idea of art for wellbeing and for healing.”

17

07/02/2024 09:40

ENTREPRENEURS

“It was like a lightbulb going off on top of my head,” she recalls. “It joined the dots in my interests and experiences… I saw the incredible change that my art form could have for the children in these very challenging environments.” She soon began to see “it was just a bigger need beyond me” and sensing the limits of what she could do as an individual, realised “I need to get organised and mobilise”.

And so in 2010 she founded Helium Arts with backing from SEI, to provide a structure for collaborating with other artists and healthcare practitioners in order to extend the impact of arts and health practice to more children and young people living with illness across Ireland.

On the importance of receiving backing from SEI, Hugel says: “Because they invested in me over a two-year period, it allowed me time away from working on the grind. I think it’s really hard for many social entrepreneurs who are so passionate about what we do; we often have the ideas and motivation because we’re on the ground and we’re doing the thing, making the difference. But to then become organised and start up an organisation or a company takes so much effort in time and learning, because the entrepreneurial part is not necessarily what we are doing at the time.”

This move away from “doing the thing” to becoming an entrepreneur, a businessperson and a CEO is something that she has had to learn on the job. She credits SEI with so much support: “learning around structure, company structures and creating teams, creating boards, fundraising, advocacy – it really is a fantastic organisation.”

Helium Arts has grown exponentially. In 2022, its programmes reached 1,200 children and young people. The Helium Arts programmes help children and teenagers living with lifelong physical conditions to explore their creativity and grow in confidence, while making new friends and having fun along the way.

In 2010, Helium Arts had just one fulltime employee – Helene. Today, headquartered in Mullingar, Co Westmeath, it contracts 25 professional artists, (employing three), engages 60 trained and vetted volunteers and employs 12 administrative staff.

Where they once got by on fundraising and project-to-project funding, receiving annual programming funding from the Arts Council was another support that Hugel credits as being utterly transformational to the way they operate.

“Relying on project-to-project funding, yearto-year, can only sustain you so far,” she says. It meant the structure and the strategy were based around that rather than a longer-term vision.

Looking at Government policies around care in the community it also became clear that while expanding their reach across more hospitals was important, it needed to be broader and focused on “creating longer-term change through communitybased work”.

18

016 InBusiness Winter 2023_Entrepreneur_FINAL.indd 18

Ruth Cotter and Sophie Neville

“Who would have thought - from Dr Sock to CEO, Hugel’s entrepreneurial journey has been both colourful and life-changing, not just for the children touched by the work of Helium Arts, but for herself also.”

After pitching for firstly one-year funding, then three-year funding streams, new possibilities opened up. “Suddenly we saw a much brighter future for ourselves, because we took this longerterm, deeper approach.”

Being strategic and aligning the activities of the organisation with the new paediatric models of care has worked. “The growth of the charity is down to not being afraid to interrogate and change the way we were doing things,” says Hugel Looking to the future, Helene hopes to extend the remit of Helium Arts, with a goal to provide in-person activities in eight hospitals and 16 locations across the country, reaching 6,000 children by 2027. While the goals are now looking towards reaching not just children in hospital, but also children from disadvantaged backgrounds, migrants and refugees, along with expansion of the online programme so it is accessible to all children, Hugel notes that getting this far is down to not trying to be all things to all people.

“We can’t be everything for everybody. And there’s such a high need out there for children in general who are marginalised or vulnerable,” she says. “We’ve had to clearly draw a line around the children that we work with and be really clear about that in our communication, so that we don’t create expectations that we’re providing our creative service for all children, because we’d be overwhelmed.”

It’s a strong guidance for anyone in any business – to know your target market and value proposition and clearly communicate the outcomes you hope to achieve. Now that Helium Arts is in a strong position, it can look at expanding its offering. Who would have thought – from Dr Sock to CEO, Hugel’s entrepreneurial journey has been both colourful and life-changing, not just for the children touched by the work of Helium Arts, but for herself also.

InBUSINESS | WINTER 2023

07/02/2024 09:40

JOB CREATION

COMPANY: KDM Hire

COMPANY: Zoma

SECTOR: Plant hire

LOCATION: Dublin

ANNOUNCEMENT: Plant hire specialists KDM Hire has invested over €12 million in a new state-of-the-art equipment rental depot in Ballycoolin, North Dublin. The new facility, which will help the NI business better serve Dublin, will create 20 new positions.

COMPANY: Qualcomm Technologies SECTOR: Technology

SECTOR: Marketing

LOCATION: Cork

LOCATION: Dundalk

ANNOUNCEMENT: Qualcomm Technologies has announced a $127 million expansion of its R&D facility in Cork city. The investment is expected to create more than 150 engineering roles over the next four years.

ANNOUNCEMENT: Following an investment of €600,000, creative design and branding agency Zoma has unveiled its new studio office space in Dundalk town centre, with the announcement of the creation of 10 new positions over the next 12 months.

OpportunityIRELAND InBusiness highlights some of the companies that are expanding operations and generating new employment opportunities across the country.

COMPANY: Sterling Engineering SECTOR: Engineering

COMPANY: Delta Capita

LOCATION: Galway

SECTOR: Financial services

ANNOUNCEMENT: Sterling Engineering has announced plans to create 50 jobs in Galway with the establishment of its EMEA headquarters in Galway city.

Sterling offers engineering solutions for highly regulated activities such as strategic planning and automation.

LOCATION: Dublin

COMPANY: HID

SECTOR: Security

LOCATION: Shannon

ANNOUNCEMENT: Identity solutions company HID has announced the opening of its new logistics centre in Shannon. The new facility is HID’s second-largest logistics centre, supporting 55 countries across Europe, the Middle East and Africa.

Business landscape becoming increasingly competitive The latest business monitor from InterTradeIreland has revealed that the overall trading environment is becoming increasingly competitive. While the topline sentiment shows the number of firms in a stable position is positive (61%) and seven in 10 say they are profitable, the volume of businesses in growth mode has fallen to 29%, from 36% in Q2.

InBUSINESS | WINTER 2023

019 InBusiness Winter 2023_Opportunity_FINAL.indd 19

ANNOUNCEMENT: Financial services provider Delta Capita has announced plans to double the headcount of its Dublin base over the next 1-2 years. The new roles include positions across client lifecycle management, post trade, pricing and risk and consulting.

“Without reading too much into one quarter of data, it’s notable that new competitors is such an issue currently, when it has barely featured on the radar of most businesses previously. It’s important for firms to remember that they can take action to increase their competitiveness by investing in innovation and taking advantage of new trade opportunities.”

Martin Robinson, Director of Strategy, InterTradeIreland

19

07/02/2024 09:41

COVER STORY

Community Finance Ireland CEO DONAL TRAYNOR talks to DEANNA O’CONNOR about rebranding, building relationships and becoming the first Irish board member of FEBEA

COMMUNITY

SPIRIT SPIRIT 20

020 InBusiness Winter 2023_Coverstory_FINAL.indd 20

“What we’re here to do is to make sure you’re borrowing from somebody with the same ethos, empathy and understanding as yourself.”

InBUSINESS | WINTER 2023

07/02/2024 09:43

COVER STORY

G

rowing up in Cavan, young Donal Traynor’s GAA club wasn’t just a normal GAA club. “It was 753 acres of land that we bought off the Church of Ireland in the early 1980s,” he recalls. With a leisure centre, a couple of football pitches and an accommodation unit, it was a thriving community initiative. With that formative influence and his mother’s background in community development, the job he ended up doing seems like a full circle moment.

Traynor was appointed CEO of Community Finance Ireland (CFI) in 2020, having led the Irish business since 2004. CFI was established in Belfast in 1995 and was originally known as Ulster Community Investment Trust (UCIT), before it expanded to have all-island reach.

CFI works to provide social finance solutions to voluntary-led and grassroots organisations across the whole island of Ireland – be they sport, faith-based groups, social enterprises and community projects.

Traynor has also recently been appointed as the first Irish board member of the European Federation of Ethical and Alternative Banks (FEBEA), an umbrella group of 33 financial institutions from 15 European countries which develop and promote ethical finance principles. Traynor is the first leader of CFI to come from a non-banking background, but with years of experience he has a unique understanding of the specificity of what they are doing.

“Nobody gets into community or voluntary work expecting that they’re going to have to borrow money on behalf of an organisation. But the way the world is, inevitably it becomes a reality at some point. And what we’re here to do is to make sure that when that happens, that you’re borrowing from somebody with the same ethos, empathy and understanding as yourself.”

They are in the business of supporting their borrowers. “When difficulty arises, because inevitably it will, we’re not going to be sending you legal letters just because you’ve missed two payments. We’re going in and we’re talking to you.”

InBUSINESS | WINTER 2023

020 InBusiness Winter 2023_Coverstory_FINAL.indd 21

21

07/02/2024 09:43

COVER STORY

“We’ve put about €100 million on the ground over the last 20 years and we’ve lost €47,000 capital of the lending that we’ve done.

That gives you a sense of how this business model works.”

One of Traynor’s main concerns is making sure that CFI does not have ‘customers’ but relationships. And those relationships pay off, in time. “We’ve put about €100 million on the ground over the last 20 years and we’ve lost €47,000 capital of the lending that we’ve done. That gives you a sense of how this business model works,” he says. “We have that flexibility and adaptability to be able to roll with the punches.”

Covid was an example of this in action – where the team got on the phones and talked to people about what they needed, be that a moratorium or interest only payments. “Within about six months, 75% of them were back on full capital and interest payments. What most people will remember is the proactiveness of going out to them and saying, ‘Look, we’re here to help’.” He says their litmus test for taking on a loan is this: “If this thing goes down the tubes financially over the term of the loan, if somebody shakes buckets at the crossroads, are people going to want to support it? For the vast majority of our portfolio, yes, they would.”

When it comes to support, he met his own challenges building out the organisation across the whole island and none more so than letting go of the old name and rebranding to better encapsulate the whole-island vision. “I was

22

020 InBusiness Winter 2023_Coverstory_FINAL.indd 22

trying to develop credibility by joining up these dots which didn’t seem to have any correlation at all,” he says. “It took me five years but by 2020, I got them [the board] to change the name from UCIT after 20-odd years, to Community Finance Ireland. We’ve been an all-island brand since summer 2020 and that is important because we are the only all-island social finance provider.”

The brand name came out from the

classic method of scribbles on the back of an envelope while brainstorming over a cup of coffee with a PR executive. “We didn’t spend a whole pile of money on our branding back then. It was very, very rudimentary,” he says. It was met with resistance from the board at the time and he was told to go away and get some independent market research done.

However, his on-the-ground knowledge that had fed into creating a name turned out to resonate. Research found that “unanimously across Northern Ireland, Southern Ireland, clients, non-clients, stakeholders, government reps… 99.9% said Community Finance Ireland was the way to go.”

It’s an instance that exemplifies backing yourself when you know you’re in touch with what’s happening on the ground in a way that board members don’t have lived experience of. “I think it’s something that’s across all social enterprise and indeed all community projects across the country.

The people that are on the ground know stuff that board members and chief executives will never know. If you’re down in the trenches, with the sleeves rolled up talking to these people, you know what makes more sense. You’ll often find in organisations that have been around for a long time, you’ll have founder syndrome; if people are still around on the board, they hate to let go of things that they thought of.” He promises, “If in two or three years’ time someone comes up with a better name for us and we rebrand, so be it. You have to move with the times.”

Making that transition from being down in the trenches to the upper

InBUSINESS | WINTER 2023

07/02/2024 09:47

COVER STORY

echelon was difficult for someone so used to spending time with altruistic and inspirational community volunteers. “It was a very enjoyable place to be because you’re talking to volunteers who are putting so much in front of the other priorities in their lives to make sure that a community-based facility was either set up or maintained.”

He maintains it took the best part of a year to discipline himself from getting involved in deals and realise that it was not his place anymore. When it comes to the senior management team, he says: “I have nothing to teach them in terms of lending. We work well together; I listen to them and take on board what they’re saying.” Now he says, if he raises an idea and it doesn’t get buy-in from the team, he has learned to drop it, rather than try and balance his strategic role as CEO with trying to get into the weeds of operations.

“That’s not what you want your CEO investing their time in; you want the CEO at a strategic level, managing the board, liaising with Government departments or stakeholders and looking for fresh sources of capital.”

Another priority is to ensure their pricing is the lowest it can be to make sure capital flows out to the grassroots community. “How can we continue to operate at a fixed margin and make sure that at every possible turn, cheaper money is made available to the organisations on the ground?” This has been a huge challenge over the last 18 months he says, as the cost of funds they’re buying from Irish banks has increased by 350%. “We’ve absorbed some of it, but we need to be sustainable too. We have to make some profit to cover potential losses, to expand and grow, generate new employment and take a punt on new products.”

“How can we continue to operate at a fixed margin and make sure that at every possible turn, cheaper money is made available to the organisations on the ground?”

Donal Traynor

InBUSINESS | WINTER 2023

020 InBusiness Winter 2023_Coverstory_FINAL.indd 23

23

07/02/2024 09:45

HR

How and when should you introduce a digital HR solution? HRLocker CEO CRYSTEL ROBBINS RYNNE explains why a scalable solution that will grow with your company is the way to go

TIMING IS

EVERYTHING "We can approach digital HR solutions sustainably – with minimal disruption and maximum return on investment".

24

024 InBusiness Winter 2023_HR_FINAL.indd 24

A

ccording to Gartner, only 9% of HR functions are highly efficient and aligned with organisational needs.

As more and more work moves into the remote sphere, businesses need cloud-based HR structures and systems that can scale with them. But timing is everything. Too much too fast and companies struggle to see a return on investment. Too slow and teams grow frustrated with a seemingly endless digital transformation project.

The pandemic pushed us into the virtual sphere at breakneck speed and if we’re being honest, it did break a few businesses on the way. But it’s not a lockdown anymore. We can take a step back, evaluate and move intelligently into the digital future. We can approach digital HR solutions sustainably – with minimal disruption and maximum return on investment.

Why introduce a digital HR solution early Modern HR platforms are designed to grow with your business. If you introduce a basic version early, you’ll already be familiar with using a HR platform when you need to scale it up. Instead of rushing to fill gaps in your HR capabilities when things get busy, you can steadily increase automation and digital transformation. You skirt the disruption that comes with implementing new technology and you get the luxury of time – more room to think strategically.

A process set-up at the beginning is much harder to dismantle further down the line. Digital HR lets you get those processes right the first time, ironing out inefficiencies before they appear. Instead of being bogged down with repetitive tasks, your people get stimulating work – and more time to think about enhancing company culture, engaging employees and attracting recruits.

InBUSINESS | WINTER 2023

07/02/2024 09:48

HR

When to introduce a digital HR solution (and what to digitise first) The earlier you introduce a digital HR solution, the easier it will be to scale. Starting small with a few simple software implementations gives your people time to acclimatise to digital HR. If you’re struggling and don’t know where to start, there are supports like the Digitalisation Voucher from Enterprise Ireland. These grants aim to facilitate strategic intervention for companies to work with thirdparty consultants to assess their digital maturity and highlight where there’s room for improvement.

The output of this engagement is a strategic digital roadmap for your business.

A digital HR solution doesn’t automatically mean an enterprise-level platform with a library of functionality. It can be a software package that allows you to automate workflows like booking annual leave, recruitment communications and basic onboarding tasks.

Start by automating the jobs that make your teams less productive. Things like searching for distributed information that could be in one centralised, secure database. Or booking holidays using manual approvals when you could have an automated system to record and approve leave.

Research suggests that 78% of candidates drop out of overly long or complex recruitment processes.

But digital HR platforms expedite the recruitment process immediately with an integrated ATS, automated candidate messages and simple calendar integrations for booking interviews.

The benefits aren’t just time and resource savings but also increased autonomy – something Harvard Business Review says modern employees are actively seeking. If you empower employees with a personal app, they can take control of recording their time.

They can independently identify where they’re spending a lot of time, whether it’s too much time and course-correct. Employees get to manage their time instead of letting it manage them.

"Start slow, start small – introduce digital HR as early as possible and automate the really simple things first.

Focus on what you can do to make the business more productive and your people more satisfied with their jobs".

Three tips for introducing a digital HR solution effectively Start slow, start small – introduce digital HR as early as possible and automate the really simple things first. Focus on what you can do to make the business more productive and your people more satisfied with their jobs.

Just as AI tools like ChatGPT can give people more room to think – by helping with structuring, consolidating, and presenting information – systemising gives teams more room to strategise and focus on creating impact for employees. Digital HR removes the clunky workflows and inefficient structures that hold people back and gives them time to think and take action.

Pick something that fits your needs now and scales with you later – buying a complicated enterprise HR solution in the early days is like buying a 20-bedroom house as a sole occupant.

You pay for a library of functionality you don’t use, which means it’s harder to return your initial investment. Remember – automate the basics first.

Ideally, you want to work with a platform with at least three years’ scope. Choose a system that can solve the immediate issues in your business and has the potential to solve the ones you foresee in six months.

Modern HR platforms are responsive to their users – don't think you can't have your say on what you need from a platform. In three years, just as your business will have evolved, your HR platform will have evolved too. Pick something with the potential to scale and you won’t need to go through the rigmarole of integrating new software.

Automation first, analytics second – there’s more to digital HR than automation. Analytics and insights can help you protect and uplift your people.

You might spot an employee putting in extra hours by keeping an eye on the trends, opening the door for critical conversations – are they having trouble with their job? Are they unresourced? Do they need help? Do they need more training?

However, it takes time before analytics can add real value to your business. You need volume and time to spot patterns and trends. If you have a particularly small team, there aren’t enough data points to draw valuable conclusions. Start with automation and progress to analytics. As the company grows, activity increases and people join the team, you can do more with analytics. Bide your time.

Don’t buy a 20-bedroom house Digital transformation in HR goes wrong when people try to do too much too fast, so focus on a single challenge and start there. When it comes to HR solutions, look for something that will scale with you (but won’t overwhelm your team). Remember– a 20-bedroom house requires a whole lot of care.

InBUSINESS | WINTER 2023

024 InBusiness Winter 2023_HR_FINAL.indd 25

25

07/02/2024 09:48

FEATURE

Celebrating and recognising excellence in the Irish investor market, the inaugural IRISH INVESTOR AWARDS in association with Mazars will take place this summer

CELEBRATING EXCELLENCE

T

aking place on the 17th of May at Dublin’s iconic Mansion House, the inaugural Irish Investor Awards in association with Mazars will recognise and honour the outstanding achievements, innovation and dedication of individuals and organisations in the financial industry.

With 16 distinct categories, the awards present companies within this sector the opportunity to showcase their expertise and commitment. Whether you’re a rising star or an industry veteran, we encourage you to enter one

26

026_InBusiness Winter 2023_Irish Investor Awards_FINAL.indd 26

or more of our categories and let your accomplishments shine. The closing date for entries is the 23rd of February.

As you embark on this journey, you’ll have the chance to connect with some of the foremost figures in the business world. Being named a finalist means you’ll join other thought leaders, forging valuable connections and inspiring each other to reach new heights. The gala dinner, hosted at the historic Mansion House, will provide an exceptional backdrop for networking, celebration, and welldeserved recognition.

InBUSINESS | WINTER 2023

07/02/2024 10:05

FEATURE

BECOME A SPONSOR Engaging in the Irish Investor Awards will help businesses enhance their presence and reputation within the industry. Industry awards events provide an excellent platform to connect with key players in the investment sectors; they also attract a diverse range of professionals, including investors, entrepreneurs, advisors and other service providers.

Go to www.irishinvestorawards.ie for more information on sponsoring a category at the Irish Investor Awards.

IRISH INVESTOR AWARDS CATEGORIES orporate Finance Advisory C Firm of the Year orporate Law C Firm of the Year eal of the Year D (€2.5m - €10m) Deal of the Year (Sub €2.5m) Deal of the Year > €10m ebt Funding D Deal of the Year > 10m ebt Funding D Deal of the Year <10m

OUR HEADLINE PARTNER Mazars is the headline partner for the 2024 Irish Investor Awards. A leading international audit, tax, advisory and consulting firm, Mazars works as one integrated team, leveraging expertise, scale and cultural understanding to deliver cutting edge services in audit, assurance, tax, consulting, financial advisory, corporate finance and financial outsourcing.

With over 700 staff across offices in Dublin, Galway and Limerick, the Irish firm draws on the expertise of more than 47,000 professionals in over 95 countries to assist major international corporates, SMEs, financial institutions and public bodies achieve their strategic and business goals.

ue Diligence D Team of the Year nvironmental, Social, and E Governance Deal of the Year I nternational PE investment in Irish company Deal of the Year I nternational VC investment in Irish company Deal of the Year I rish Private Equity House of the Year Irish VC House of the Year Lifetime Achievement Portfolio Deal of the Year Rising Star Under 30

InBUSINESS | WINTER 2023

026_InBusiness Winter 2023_Irish Investor Awards_FINAL.indd 27

DATES TO REMEMBER 23RD FEB

Closing date for entries

17TH MAY

Gala Event in the Mansion House, Dublin 2

Go to www.irishinvestorawards.ie for more information

27

07/02/2024 10:05

SMALL BUSINESS

ANOVEL

APPROACH Pharma Latch founders RONAN BYRNE and NICKY BERTOLLO chat to InBUSINESS about their innovative injection devices and why intradermal drug delivery is set to transform how we treat serious disease

L to R: Ronan Byrne, CEO and Co-Founder, Pharma Latch and Nicky Bertollo, CTO and Co-Founder, Pharma Latch

28

028 InBusiness Winter 2023_SmallBusiness_FINAL.indd 28

InBUSINESS | WINTER 2023

07/02/2024 10:06

SMALL BUSINESS

How did you come up with the idea for the business?

Intradermal (skin) drug delivery has been around for many years.

Delivering drugs directly into the skin can be incredibly beneficial.

For instance, with vaccines a much higher immune response can be achieved. This can allow dose sparing (getting more patients treated with the same amount of a vaccine). In addition, with the dramatic rise of novel vaccine technologies (eg mRNA) following Covid, there are a whole host of new vaccines coming out which can potentially benefit from intradermal delivery. However, current methods of intradermal delivery fall short of what’s required for clinicians, vaccines developers, pharma companies and regulatory bodies. Pharma Latch was developed to meet this clear and exceptionally valuable need. It overcomes the technical and physical difficulties of intradermal delivery in a really simple, highly cost-effective product.

What’s your own background?

We come from completely different backgrounds. Ronan has a business background, an MBA and has been a serial entrepreneur most of his career. His most recent exit was with ClearSight Innovations which developed an ophthalmic diagnostic technology. Nicky is a Biomedical Engineer, has a PhD and while working in UCD, developed the core technology of Pharma Latch. Our combined skillset works really well, ensuring both commercial and technical aspects of the business can develop in tandem with each other.

What services/products does your company offer?

We have developed the Pharma Latch Hollow – a single use, disposable device that fits onto the end of a syringe. The device has tiny, angled micro arrays on the end of it that you click into the skin. As the micro arrays don’t make contact with the skin pain receptors, the device is near pain free. You can then inject any liquid formulation directly into the layers of the skin.

How difficult was the process of developing your own technology?

Developing the technology was completed over a number of years.

The core principle of the technology was developed as a UCD project. When we spun-out of the University in 2019, the product development work began in earnest. With a medical device, there’s lots to think about. We work in a highly regulated environment and this influences all our activities, from design and development through to manufacture.

Finally all of this has to be achieved in a very simple, intuitive device capable of manufacture in the hundreds of millions at very low cost.

Do you export your solutions?

Our product is very much aimed at global markets. We are currently readying for regulatory approval (FDA) in the US and this is where our product will launch first. We will then be seeking EU regulatory approvals and following with other jurisdictions such as Japan.

Did you engage with any agencies that supported the business?

We were an Enterprise Ireland HPSU (High Potential Start Up) company and they provided valuable supports and investment which assisted us in getting off the ground. We are also a UCD spin-out company and have our offices and labs headquartered at their excellent NovaUCD facilities.

How has the business grown since you started it?

We launched the business in 2019 with a seed investment from both the Atlantic Bridge University Fund and Enterprise Ireland.

This allowed us to refine our offering and position the business for future growth and development. Last year, we were delighted to welcome West Pharmaceutical Services (NYSE:WST) as a strategic investor in our company. West is a leading provider of innovative, high quality injectable solutions and services. We were honoured to have Bernard Birkett who is SVP, Chief Financial and Operations Officer of West join our Board at that time. We have found the support of West over the last year truly invaluable.

How do you plan to develop the business? Any plans to launch new products?

Our focus is bringing Pharma Latch Hollow through regulatory approvals over the next number of months. We have also developed a self-injector version of our technology and this will be coming down the tracks shortly after the Pharma Latch Hollow device. We are out attending, exhibiting and presenting at drug delivery conferences around the world and building collaborations with a wide range of companies, from emerging vaccine developers through to the larger, more established pharma companies.

Is Ireland a welcoming market for this type of tech?

Ireland is a great place for a medical device company to headquarter. There’s a wealth of experience, talent and expertise available within the local eco-system. There is also a very collegiate environment between Irish medtech start-ups and more established companies, which is very beneficial for all.

What are the advantages of your technology compared to similar offerings in the market? Is it a competitive sector?

The fundamental advantage of our technology compared to other offerings is the unique manner in which we engage onto the skin. It overcomes the physiological challenge the skin presents, ie it’s viscoelasticity. Put simply, ensuring these tiny micro arrays actually get into the skin to the correct depth each and every time is essential but incredibly difficult to achieve. We solve this problem. Furthermore, we all have different skin, so ensuring the target depth is attainable for all injections is really important.

InBUSINESS | WINTER 2023

028 InBusiness Winter 2023_SmallBusiness_FINAL.indd 29

29

07/02/2024 10:06

INNOVATION & TECH

The of Automation has the potential to help businesses unlock a host of revenue-generating opportunities, increase cost efficiencies and keep customers happier

F

or businesses of all sizes, automation brings with it many benefits – less human error, ease of use, increased profitability, scalability and higher client satisfaction. It allows individuals to focus on business growth and lead generation rather than repetitive, mundane tasks. Rather than replacing jobs, automation improves them, facilitating improved working conditions for people and allowing them to focus on more productive tasks. A lack of skilled workers also makes the case for automation; according to research in the US, it’s likely than more than 85 million jobs could go unfilled globally by 2030 due to a lack of skilled workers.

Last year, Rebecca Keenan took on the role of Global Head of Intelligent Automation at Expleo, tasked with driving change at scale in some of the world’s largest enterprises and helping them push boundaries with intelligent technologies. Her new role illustrates the growing importance of automation and how it can help enterprises unlock a host of new revenue-generating opportunities.

Rebecca joined Expleo in 2016, straight

30

030 InBusiness Winter 2023_Innovation & Tech_FINAL.indd 30

out of college. She very quickly headed up the business analysis team and moved from head of the Dublin operation to her current global role. But what exactly does ‘Global Head of Intelligent Automation’ mean?

“Good question! I typically split the role between strategy and innovation. Strategy is all about how do we move from idea to solution and innovation is focused on continual improvement. The technologies that I’m responsible for include the likes of robotic process automation, optical character recognition, chatbots and task mining, while AI and machine learning are beginning to fall under my remit too. I’m constantly asking myself, if we now have those technologies available to us, how do we actually implement them and how do we get people ready for that change?”

Focusing on the right technology and knowing how to deliver it is a key element of Rebecca’s role, not just from a technical standpoint but from a people and process perspective too. “A big part of my job is also around keeping up with technology. Every day, we’re hearing about a new piece of gamechanging tech so keeping up with everything

InBUSINESS | WINTER 2023

07/02/2024 10:45

INNOVATION & TECH

“Wherever you’re running processes, regardless of industry, there is benefit to be gained from automation.“

InBUSINESS | WINTER 2023

030 InBusiness Winter 2023_Innovation & Tech_FINAL.indd 31

31

07/02/2024 10:46

AFFILIATED CHAMBER LOCATIONS

the

Chamber

Network etwork

Letterkenny etterkenny

Northern Ireland Chamber of Commerce and Industry Sligo Ballina

Cootehill Dundalk

Westport

Ballyhaunis

Drogheda & District

County Meath

Longford ongford Mullingar A Athlone Galway

Tullamore & District

Dublin South Dublin n County Kildare

Fingal Dublin Dún Laoghaire - Rathdown R Bray & District

Laois Ennis County Carlow

Shannon

Arklow & District

Kilkenny

Limerick County Tipperary Tralee

Count County W Wexford

Waterford d Mallow

Dungarvan & West Waterford W

Cork Bantry

Cobh & Harbour

Further details of each affiliated Chamber can be found between pages 37 to 67

37

Affliated Chambers

32

032 InBusiness Winter 2023_Chamber Map_FINAL.indd 32

10,000

businesses represented across the country

730

Total Lobbying Returns in 2022

InBUSINESS | WINTER 2023

07/02/2024 10:10

INNOVATION & TECH

that’s happening, while ultimately driving change in what we and our clients do, can be a challenge.”

Businesses across all industries can benefit from automation, says Rebecca. “Wherever you’re running processes, regardless of industry, there is benefit to be gained from automation. A couple of years ago, automation was generally utilised for the traditional back office – the finance function, HR operations etc – which was for the most part repetitive copy and paste work. More recently, we’ve seen how your front office can also benefit from automation, so change is happening all the time. I see automation as this big, broad word that ultimately encompasses transformation.”

In 2022, Expleo worked with Eir to utilise AI and robotics to process more than 10,000 customer requests each month. Today, 70% of those requests are fully automated, with about 80% of them completed within the same day.

“For Eir, the benefits of that automation are far-reaching. Staff are less stressed, they’re not working weekends and it potentially frees up time to get to know the customer better. That solution also resulted in a 22-points increase in Eir’s satisfaction rate, while complaints decreased by 65%. When you begin to see statistics of that scale, it’s no longer a question of should I automate but more a question of, when will I automate in order to stay competitive?”

The decision to automate is driven by the prospect of increased cost efficiencies, says Rebecca. One particular robot built by Expleo saved a client €1.2 million. “Those savings were made on just one process over 12 months. So the cost savings can be quite significant.” The notion that automation results in job losses has dissipated, but some anxiety around new tech has started to creep in recently, says Rebecca. “With the prevalence of AI and generative AI, I think there’s a fear of the unknown.

How do we fully exploit the potential of all this tech and finally arrive at the promised land? There’s still a gap between where organisations are with technology and where they want to be. Worries around job losses have eased; people have realised that when done responsibly, automation acts as an enabler of growth.”

While opportunities around automation are to be welcomed, companies should avoid jumping head-first into technology that doesn’t make sense for their business. “There are so many new technologies available today, solutions that can have a very real impact on how we work and how we live our lives.

It’s very exciting, but I also think that taking a deep breath and slowing down isn’t a bad InBUSINESS | WINTER 2023

030 InBusiness Winter 2023_Innovation & Tech_FINAL.indd 33

REASONS TO AUTOMATE

REDUCED HUMAN ERROR Robots don’t make mistakes. Tasks that cause most human errors are the repetitive tasks that are better when automated.

BETTER BUSINESS INSIGHTS Automated processes are easy to track – your system knows exactly the time, effort and resources required to carry out a specific task which allows for improvements to be made.

CUSTOMER SATISFACTION Automation ensures consistency in the quality of your services, which in turn results in higher customer satisfaction rates.

INCREASED ACCOUNTABILITY Automating repetitive tasks leaves a business with the important tasks that staff are directly responsible for, increasing staff accountability.

LOWER OPERATIONAL COSTS The right automation solution will perform redundant tasks, potentially removing the need for additional labour.

“There are so many new technologies available today, solutions that can have a very real impact on how we work and how we live our lives.”

thing. We must be responsible in how we’re transitioning to this new tech and ensuring that the relevant regulatory bodies have caught up to what we’re trying to do. There’s also an ethical conversation that needs to happen around the likes of AI.” Automation has the potential to reduce the need for human intervention in everyday business processes, allowing staff to devote more time to higher-value tasks. With emerging technologies advancing at a rapid pace, the next few years will prove very interesting. “I think the generative wave as a whole is going to change everything we do.

It’s going to be very interesting to see how it’s used from a business and creative standpoint and how it transforms operating models in the near future.”

33

07/02/2024 10:08

IB PARTNER PROFILE

Inaugural CEA conference full of insight After just over a year since it was established, the Corporate Enforcement Authority demonstrated its mettle with a strong conference programme

T

he Corporate Enforcement Authority (CEA) hosted its inaugural conference at the King’s Inns, Dublin on 19 October 2023. There was a highly impressive array of speakers, which included experts in both civil and criminal law drawn from practice, public administration, and academia. The conference was opened by the Minister of State for Trade Promotion, Digital and Company Regulation, Dara Calleary, TD with the afternoon session chaired by the Attorney General, Rossa Fanning.

The conference was fully subscribed with 160 delegates attending the historical venue. The programme gave insights into, amongst other subjects, the highly topical

issues of: searching for evidence in a digital age; privacy, privilege, and access to data; the challenge of privacy law to corporate transparency and probity; andinvestigations under the Companies Acts.

Delivering an opening address the Minister of State for Trade Promotion, Digital and Company Regulation Dara Calleary, TD said: “Since its establishment last year, the CEA has quickly established itself as a selfdriven, purposeful, and professional organisation whose thought leadership is reflected in its excellent conference programme and the panel of influential speakers lined up to participate. The CEA’s advocacy function is a crucial

one and today’s conference is important in creating an increased awareness of rights, duties, and obligations under company law”.

Ian Drennan, Chief Executive Officer, CEA, said: “When we set about developing the Corporate Enforcement Authority’s first Statement of Strategy, our key objectives included responding to evolving issues relevant to company law, and to the CEA’s remit more broadly, and promoting thought leadership. Today’s conference, which we hope to make an annual event, serves both of those objectives”.

The audience included company directors as well as representatives of listed companies, members of the Bar, senior leaders from legal and accounting professional services firms and other regulatory and enforcement bodies, as well as policy makers and key figures from the world of academia.

The CEA extends its thanks to all the speakers for making the conference both informative and thought provoking.

ABOUT THE CEA Established in July 2022, the CEA’s mandate is to promote compliance with company law; investigate instances of suspected breaches of company law; take appropriate enforcement action in response to identified breaches of company law; supervise the activities of liquidators of insolvent companies; and operate a regime of restriction and disqualification undertakings in respect of directors of insolvent companies.

In addition, the CEA is the competent authority for the purpose of imposing sanctions on company directors under the Companies (Statutory Audits) Act 2018; assessing the behaviour and conduct of the directors of insolvent companies (i.e., companies unable to pay their debts) in liquidation and adjudicating upon whether public protection considerations warrant a director being restricted or disqualified.

For more information visit www.cea.gov.ie.

34

1C_CEA_Chambers Ireland Winter 2023_ND_V1.indd 34

InBUSINESS | WINTER 2023

07/02/2024 10:29

DIGITAL MARKETING

Forbes to niche blogs, WhitePress.com opens avenues for content creators to reach diverse audiences and expand their digital footprint.

With 41 filters and SEO integration tools like Moz, Ahrefs, Majestic and Semrush, WhitePress.com empowers marketers to finely tune their content for maximum visibility. Navigate the digital landscape with precision and enhance engagement by aligning your content seamlessly with your target audience.

WhitePress.com has launched in Ireland and is offering customers a chance to use the platform for free

A GAME

CHANGER IN

a game changing move for digital marketers and publishers, WhitePress. com has entered the Irish market, introducing a platform tailored for efficiency and value.

Boasting a global network, advanced filtering, seamless publication, local copywriting services and robust content marketing and SEO support, WhitePress.com supports SEO and content marketing activities by providing an automated platform that allows you to publish articles in thousands of portals worldwide.

A Global and Local Network at Your Fingertips Connect instantly to a network of over 87,000 websites spanning the globe, from Ireland to the UK, US and beyond. From major publications like Bloomberg and

InBUSINESS | WINTER 2023

035 InBusiness Winter 2023_Whitepress_FINAL.indd 35

Effortless Publication Process Time is of the essence in digital marketing.

With a lightning-fast article publication process clocking in at 12-24 hours, stay ahead of trends and outpace the competition effortlessly.

Local Copywriting Excellence Experience content tailored to resonate with local audiences through WhitePress. com's local copywriting services. With native copywriters in each country, ensure your content is culturally nuanced, fostering a deeper connection and engagement on a global scale.

Comprehensive Support for Content Marketing and SEO With over 6,000 satisfied companies and SEO specialists, the WhitePress platform is the cornerstone for implementing SEO and content marketing strategies. Connect with publishers, order copywriting, publish PR and SEO articles in 30 languages and analyse content – all within the WhitePress platform.

Call to Action To mark its arrival in Ireland, WhitePress. com is offering Irish customers a complimentary voucher to use the platform for free, with payment only for published articles or copywriting services.

WhitePress.com is poised to redefine the digital content landscape in Ireland. Embrace innovation, maximise your reach and make 2024 a year of unprecedented success with WhitePress.com by your side.

Time is of the essence in digital marketing. With a lightning-fast article publication process clocking in at 12-24 hours, stay ahead of trends and outpace the competition effortlessly.

35

07/02/2024 10:11

For all your Corporate Gifting needs this Easter A Gift of Lily O’Brien’s chocolate is the perfect way to show your customers and staff how much you appreciate them this Easter. Made in Ireland and Crafted with Lily O’Brien’s signature chocolate recipe, this mouthwateringly delicious range make the perfect gifts this Easter.

New Truffles Eggs Why not spoil them with a New Truffles egg.

Available in 2 of the most popular truffles recipes Milk Chocolate or Salted Caramel.

Pouch Eggs Range Environmentally friendly packaging • No plastic cavity • Box carton 100% recyclable

Luxury Gift Bag This stylish gift includes a delicious hand-crafted Lily O’Brien’s milk chocolate egg, the gift-wrapped Ultimate Chocolate Collection box and two Share bags. The perfect gift to impress!

Large Egg Range Choose from a range of delicious recipes including the iconic Desserts Collection, Sticky Toffee, Crispy Hearts, Caramel Flavoured or Mega Milk Egg.

TO ORDER: Please place your order online at https://lilyobriens.ie/corporate or contact a member of our sales team on Tel: 00 353 (0)45 486 800 Lily O Brien_Full_InBUSINESS Winter 2023_ND_V4.indd 1

08/02/2024 11:41

A ROUND-UP OF ALL THE NEWS AND EVENTS FROM THE CHAMBER NETWORK NATIONWIDE

CHAMBER NEWS

Jenny Rafter, Aer Lingus (award sponsor); Jenny Beresford, Tourism Office Manager; Orla Morrissey, Tourism Office Executive; Fionn Davenport, Travel Writer and event MC

Travel 2 Ireland Award for Dungarvan

The Dungarvan Tourist Office, under the management of the Dungarvan & West Waterford Chamber, clinched the title of ‘Best Local Tourism Office’ at the Travel2Ireland Awards 2023. “I am delighted to witness both offices receiving the highest honours in Ireland and remarkably, both in the same year. Our dedication to innovation, passion and positive communication shines through in everything we do. We tackle challenges with a solutions-oriented mindset, emphasising the positive aspects rather than dwelling on the negatives. We are continually evolving, consistently striving to enhance our services, all while promoting Dungarvan and West Waterford as the premier destination for living, working, visiting and conducting business,” said Jenny Beresford, Chamber CEO and Dungarvan Tourist Office Manager.

Christmas in Tralee CHAMBER COMMENT

“Our dedication to innovation, passion and positive communication shines through in everything we do. We tackle challenges with a solutions-oriented mindset, emphasising the positive aspects rather than dwelling on the negatives.”

Jenny Beresford, Dungarvan Tourism Office Manager

InBUSINESS | WINTER 2023

037 InBusiness Winter 2023 CS_News_FINAL.indd 37

Organised by Tralee Chamber in partnership with Kerry County Council, ‘Christmas in Tralee’ was bigger and better than ever before. An extra day was added to the Christmas Market at The Island of Geese, while The Island of Geese also played host to the ‘Sounds of Christmas’ musical performance. ‘Elf on the Loose’ and ‘Elf Trail’ also made their return, while Santa Claus made a special appearance in Tralee.

Throughout December, all were invited to participate in ‘Visit Tralee – Shop Local Win Local,’ supported by local retailers and hospitality businesses. A daily online social media competition offered the opportunity to win prizes and support local businesses. Tralee Chamber CEO, Colette O’Connor, said: “Building on the resounding success of last year’s festivities, we are so excited to share some new additions to the line-up for this year’s celebrations, with some of last year’s favourites returning too.

We are so grateful for the continued collaboration and sponsorship from each business for Christmas in Tralee, allowing us create a magical Christmas experience for everyone.”

37

07/02/2024 10:14

CHAMBER NEWS

No Time to Waste Cobh and Harbour Chamber in partnership with AIB Bank, Cork County Council, Local Enterprise Office South Cork and My Waste Ireland, hosted an event entitled ‘No Time to Waste’, highlighting sustainability initiatives and business/community collaboration. Sixteen businesses were acknowledged for their commitment to the circular economy by participating in the Cobh Green Hub Project. Toddy Stafford, President of Cobh and Harbour Chamber, said: “Integrating sustainability into their own operations is not only beneficial for the environment and the community, but also crucial for the long-term success and growth of local businesses.”

Budget Briefing in Wexford

Helen Downes, CEO, Shannon Chamber (centre) with (from left): Paul Blahyj, Toyota Lean Manufacturing Centre; Heather Lowry, An Post; Martin Tierney, Seating Matters; Gavin Sheehan, Analog Devices and Network chair; Paula McDonnell, TTM Healthcare; Niamh Doherty, STERIS and Robert Hernan, Enterprise Ireland. Photo: Eamon Ward

Shannon Chamber hosts Lean Network Conference At the Mid-West Lean Network Conference in Dromoland Castle Hotel in November, speakers shared their experiences of maintaining lean momentum in their organisations. Organised by Shannon Chamber and sponsored by real-time data management specialist WrxFlo and supported by Enterprise Ireland, speakers included An Post’s head of talent, diversity and organisation development, Heather Lowry; Seating Matters’ director, Martin Tierney; Niamh Doherty, director of lean with STERIS and CEO of TTM Healthcare, Paula McDonnell. The keynote address was by Paul Blahyj, a group senior leader and lean manufacturing coach at the Toyota Lean Manufacturing Centre. The conference also included a ‘Street Event’, sponsored by LBS Partners - an exhibition of 11 display boards outlining how company-specific problems were solved using a technique called A3 storyboarding.

38

037 InBusiness Winter 2023 CS_News_FINAL.indd 38

Over 150 people attended County Wexford Chamber’s Budget 2024 Breakfast Briefings in Gorey, New Ross and Wexford town. In each venue, speakers outlined measures impacting businesses, such as the Cost of Business Scheme, the increase to the minimum wage and the increase of parental leave. Other measures discussed included the Future Ireland Fund, the increase in the standard tax band, the increase in the VAT threshold for services and products, the decrease in the USC rate, capital gains tax relief for angel investors, R&D tax credit and the Employment Investment Incentive Scheme. The events were also addressed by County Wexford Chamber Board members – Roisin Clancy, AIB in Gorey; Lorcan Kinsella, Brand Nova Digital in New Ross; and Anita Power, Sheil Kinnear in Wexford.

At the PwC and County Wexford Chamber Budget 2024 Briefing in the Talbot Hotel in Wexford were (l-r): Anita Power, Sheil Kinnear and Director of County Wexford Chamber; Pauline Doyle, County Wexford Chamber; Therese O’Connor, Manager, County Wexford Chamber Skillnet; and Calodagh McCumiskey, Spiritual Earth

InBUSINESS | WINTER 2023

07/02/2024 10:14

CHAMBER NEWS

Limerick Chamber - A Better City Centre Report

Connecting businesses in Waterford Making meaningful connections was the takeaway from Waterford Chamber’s first Regional Leaders Programme panel discussion. At the event, which was entitled ‘What Makes a Leader’, Waterford Chamber’s Lynda Lawton spoke of her first-hand account of the strength of a business community coming together in Midleton following the recent floods. Michael Stafford of Futureneerz and Chapter Coach Training said being a great leader isn’t just about the title, it’s about how you get the balance right to show up as the best possible version of yourself.

Speaking after the event, Gerald Hurley, CEO of Waterford Chamber said: “It was fantastic to see so many people engaged in this event and wanting to grow their network and collaborate as a business community. This programme is the perfect example of that, it’s Waterford Chamber, Bausch + Lomb and Waterford Chamber Skillnet coming together to support the development of the business community and we are looking forward to many more meaningful engagements over the coming months.”

Prepared by the Chamber’s Economics and Policy unit, Limerick Chamber’s ‘City Centre Report’ includes 60 recommendations that focus on improving the city’s vibrancy and growth trajectory. Included are recommendations spanning an Urban Gaeltacht, enhanced transportation infrastructure with larger bus bays and an Urban Greening Plan. It also calls for increased worker housing and advocates for practical measures like shop front renovation grants and a streamlined process for renovating vacant homes under “Renovate Limerick”.

To view the report, scan the QR code

Park ‘n’ Stride in Louth To coincide with this year’s Irish Road Safety Week which ran from 2nd to 9th October, Louth County Council together with Dundalk Chamber of Commerce and An Garda Síochána asked parents and students to rethink their daily commute. The ‘Park ‘n’ Stride’ initiative allows pupils travelling in cars to be dropped close to the school to complete the remainder of the journey on foot. It’s an alternative option for those who cannot change their travel patterns entirely, but who want to avoid the traffic bottlenecks in the vicinity of the school gate. Park ‘n’ Stride permit holders can avail of up to two hours free parking per day after dropping their children to school in designated carparks displaying the distinctive blue Park ‘n’ Stride logo.

InBUSINESS | WINTER 2023

037 InBusiness Winter 2023 CS_News_FINAL.indd 39

39

07/02/2024 10:14

CHAMBER NEWS

Time for tough decisions The President of Northern Ireland Chamber of Commerce and Industry (NI Chamber) has stressed the case for a restored, fully functioning and sustainability funded Executive to help businesses fulfil their truest potential. Addressing an audience at the 2023 President’s Banquet in ICC Belfast, Cathal Geoghegan said: “Tackling Northern Ireland’s fiscal challenges is the region’s greatest opportunity to ensure stability through public sector and societal transformation for decades to come. The most recent budget set by the Secretary of State was uncomfortable reading but without discussion and answers about how Northern Ireland is funded from Westminster, it is a challenge we will face on repeat. At NI Chamber, we have long argued that a restored Executive must not only be capable of making tough decisions, but it must also be sustainably funded, recognising the issue of need. Whatever the challenges, I know that our members will remain confident and resilient. Our companies are agile and ambitious and quick to adapt to changing circumstances. But be under no doubt, we need a restored and renewed Executive with a clear ambition for boosting economic growth if our businesses are really going to realise their true potential.”

A great year for Bantry Chamber

New podcast from Dublin Chamber

To access all episodes of the podcast scan below

Dublin Chamber recently introduced its latest podcast, The Dublin Business Collective. In each episode, host Máire Fay sits down with entrepreneurial visionaries, industry leaders and game-changers from diverse backgrounds and industries. These inspiring figures have not only built empires and shattered glass ceilings, but have also managed to turn their passions into thriving businesses. Tune in to gain valuable insights and learn from trailblazers such as Oonagh O’Hagan, Gary Lavin and more.

40

037 InBusiness Winter 2023 CS_News_FINAL.indd 40

Bantry Chamber enjoyed another successful year. The upgrading of the Hub was completed in 2023, helping to increase customer traffic, while two acoustic work stations and monitors on the majority of desks contributed to the satisfaction of regular clients and students who enjoy a discount rate.

The Hub’s location on the first floor of O’Keeffe’s SuperValu at Reenrour is an easy distance from the beach walk and a short walk from the town centre. Bantry Marina, which opened a few years ago, has been full from May to the end of September, for the last two years. With the addition of a range of improvements and access to Whiddy Island, the Marina has been a major addition to the local and visitor package in the greater Bantry area. West Cork Music also recently identified a site for a permanent home for its three successful festivals.

Although some funding is in place, further funding is required. These festivals are a huge bonus to tourism numbers visiting and staying in the town. More information is available at www.westcorkmusic.ie InBUSINESS | WINTER 2023

07/02/2024 10:15

CHAMBER NEWS

Deirdre Clune connects with Dungarvan and West Waterford Chamber businesses During her recent visit to Dungarvan, Member of the European Parliament (MEP) Deirdre Clune engaged with local businesses and Chamber representatives. Discussions focused on challenges faced by businesses, the impact of European decisions on the region and the role Chamber members can play in influencing outcomes. Topics included inflation, energy supply and costs, workforce concerns, digital transition, green and sustainable support and the shortage of accommodation and its implications for businesses.

L to R: Joe Cawley, VP Ballina Chamber; Cliona M Boland, BL Chamber Council, Tracey McCann Glacken, Chamber President; Minister Dara Calleary, Minister of State for Trade Promotion, Digital and Company Regulation; Niamh Ryan, Chamber PRO; Mags Downey; Martin Chamber CEO; and John Newcombe, Chamber Secretary

Taste of Ballina Ballina Chamber teamed up with many local food, cosmetics and crafts providers to create the unique Taste of Ballina Christmas Hamper.

Celebrating the best of Ballina and North Mayo produce, the Christmas hamper is filled with products that have been lovingly selected to ensure your choice of Christmas gift is the best your friends, family, work colleagues or business associates will receive this year.

New gift card for Waterford Replacing the previous paper system operated by Waterford Chamber, the new Think Waterford First Gift Card was launched just in time for Christmas. Driven

by Waterford Chamber of Commerce, with the support of Waterford City and County Council, the new gift card can be spent with Waterford businesses, keeping money locked into the county. Gerald Hurley, CEO of Waterford Chamber, said: “The Think Waterford First Gift Card has many benefits and advantages over the old gift voucher. The new gift card is a prepaid Mastercard that will enable customers to Cllr Joe Conway, Mayor of Waterford City & County officially launching the new spend their card balance across multiple Think Waterford First Gift Card, with Denis Carroll and Jessica Manning, City Square Shopping Centre stores. Businesses will no longer have the and Gerald Hurley, CEO Waterford Chamber. Photo: Noel Browne administration of managing paper vouchers and will receive payments to their bank accounts as per standard card payment transactions. It is both business and consumer friendly.” City Square Shopping Centre as an entity has come on board with the shop local initiative as it has now moved to a digital platform, while the card is also accepting in hospitality and retail outlets throughout the city.

The Think Waterford First Gift Card is available to buy at www.waterfordgiftcard.ie InBUSINESS | WINTER 2023

037 InBusiness Winter 2023 CS_News_FINAL.indd 41

41

07/02/2024 10:15

CHAMBER PARTNER PROFILE

Trends in retail banking Customers, communities and colleagues are the top priorities for Geraldine Casey, AIB’s newly appointed Managing Director Retail Banking

G

eraldine Casey was appointed AIB’s Managing Director Retail Banking in October, having previously held the role of Chief People Officer. Prior to joining AIB, she held a number of senior roles at Tesco Ireland, as a member of the Executive working across operations, IT, communications and people management positions. Geraldine is responsible for overseeing the bank’s retail banking division which provides financial services to the majority of AIB’s 3.2 million customers.

"I am delighted to lead the Retail division which is an important enabler of investment and growth in the Irish economy."

What first steps are you taking as Managing Director of AIB Retail Banking?

I am delighted to lead the Retail division which is an important enabler of investment and growth in the Irish economy. In my first few weeks, I have been busy meeting as many customers and colleagues as possible to understand their needs and their perspectives on the opportunities and challenges that lie ahead.

42

042 InBusiness Winter 2023_CS_AIB_FINAL.indd 42

Geraldine Casey

This will be important as we move to innovate and improve our offering to ensure that we are truly at the heart of our customers’ financial lives.

As you start your new role in AIB, what are your key priorities for customers?

I can sum up my priorities in three words – customers, communities and colleagues. As I settle into my new role, I have a number of priorities for our customers, our communities and our people. My overriding priority is to ensure that our customers are at the centre of all our decision making. I want to ensure that we have a deep understanding of our customers’ needs so that we can provide a seamless and transparent customer service across all our products and services including mortgages, SME lending, current accounts, personal lending, payments and credit cards, deposits, insurance and wealth.

Supporting our customers with the transition to a lower-carbon economy is a key ambition for us as a bank. AIB has been to the fore in this regard through initiatives such as the raising InBUSINESS USINESS | WINTER 2023

07/02/2024 10:16

of green bonds – a new source of capital for investment in sustainable infrastructure – and our partnership with the renewable energy group NTR that will source the bulk of our own future energy requirements from solar farms in Wexford.

A significant proportion of our new lending is already validated as green and our target is for 70% of new lending to be green or transition by 2030.

Supporting these objectives will be a key objective for me and my team.

How is digitalisation impacting customer service?

As in the case of other industries, our products and services are increasingly offered and delivered online and on mobile. Together with our network of close to 250 AIB and EBS branches, we aim to offer our customers the option of banking at a time and place that suits them. We currently have 2.2 million digital customers and this continues to grow, with mobile proving the most popular channel. We have seen online applications for our main personal products continue to rise. For

InBUSINESS | WINTER 2023

042 InBusiness Winter 2023_CS_AIB_FINAL.indd 43

"Supporting our customers with the transition to a lower-carbon economy is a key ambition for us as a bank."

example in the first six months of the year, 88% of personal loans, 62% of overdrafts and 59% of credit cards were applied for online, while a quarter of our mortgage applications were made online.

There are new and exciting developments for customers. We recently enhanced our digital offering to our c.70k business customers, updating our Business Online channel and launching the AIB Business app, offering prompt, convenient and secure banking on the move.

We have made digital enhancements to our deposit accounts this year to ensure that customers can conveniently manage their money as we move from a low interest rate environment. Customers can now open the Online Notice Deposit 7 on our mobile app, part of a range of four personal deposit products now available to open on mobile.

While we are all embracing the convenience of digital, the prevalence of fraud is rising and protecting our customers is something that we take seriously through investments in fraud monitoring systems and education and awareness campaigns on an ongoing basis.

43

07/02/2024 10:16

2023 saw the departure of Ulster Bank and KBC from the Irish market. How has AIB managed this significant change in the landscape of retail banking in Ireland?

The unprecedented departure of Ulster Bank and KBC has significantly changed the retail banking market in Ireland and posed significant operational challenges for the industry last year. AIB responded by dedicating significant resources to ensure continuity of services for those customers.

We welcomed close to 650,000 of these customers over the past 18 months and acquired Ulster Bank’s corporate, commercial and tracker loans totalling almost €8 billion. I look forward to supporting all of our new customers with their banking needs and ensuring that customers have access to a range of competitive products and services.

Is there a particular initiative implemented recently that will have a positive customer impact?

At AIB we need to be here to support our customers through good times and bad. Recently we held our first ever Customer Vulnerability week and all retail teams engaged in events across the week. We can all at times experience stress and difficulties in our lives, leaving us vulnerable. This can be caused by many reasons including disability, illness, job loss and can leave people vulnerable and open to fraud or financial abuse. Customer Vulnerability week is important as it helped us to understand how we can all support our most vulnerable customers and our colleagues as well.

AIB is now a Dementia Inclusive Organisation and materials displaying this are visible in our branches.

44

042 InBusiness Winter 2023_CS_AIB_FINAL.indd 44

Is there anything else you are particularly proud of?

I am very proud to be a senior leader in a bank which takes gender balance very seriously, including appointing women to key revenue generating roles – roles where women have traditionally been under-represented. Following my appointment as Managing Director Retail Banking, AIB now has three female leaders heading its three key revenue generating divisions with Cathy Bryce, Managing Director of Capital Markets and Hilary Gormley, Managing Director of AIB UK.

What do you see for AIB in 2024 and beyond?

While global instability and inflationary challenges persist, the Irish economy is resilient and AIB is well positioned to support our customers with the opportunities and challenges that lie ahead.

We will continue to play our part as a key provider of capital and credit for the economy, particularly for housing and SMEs. Central to this will be supporting our customers in the transition to a low carbon economy by helping them finance the necessary investments and increasing our green lending.

"Customer Vulnerability week is important as it helped us to understand how we can all support our most vulnerable customers and our colleagues as well."

InBUSINESS | WINTER 2023

07/02/2024 10:16

CHAMBER FEATURE

Breaking down Barriers

Chief Executive of DPD Ireland Des Travers, Access For All employee Mark McClean, Access For All Ambassador and Voluntary Board Director Dorothy Coyle and An Taoiseach Leo Varadkar T.D.

Lough Ree 'Access For All' stands as a beacon of inclusivity in Roscommon, offering a unique marine service that opens up the beauty of lakes and rivers to individuals facing various disabilities

T

he initiative has become a transformative force, providing over 3000 people with challenging disabilities the opportunity to partake in water-based sports and activities, fostering a sense of equality and empowerment.

The driving force behind 'Access For All' is the steadfast support of DPD Ireland, a key partner that extends its assistance beyond financial contributions. DPD Ireland proudly aids in funding human resources and the acquisition of a new building, underlining its commitment to breaking down barriers and ensuring everyone, regardless of their abilities, can enjoy the wonders of nature.

This initiative holds a special place in the hearts of DPD Ireland employees, with several volunteering their time and expertise. Their involvement goes beyond the corporate realm, providing a unique perspective on the daily challenges faced by individuals with disabilities. This

InBUSINESS | WINTER 2023

045 InBusiness Winter 2023_CS_DPDs_FINAL.indd 45

engagement has not only contributed to the success of 'Access For All' but has also enriched the lives of those involved within DPD Ireland, fostering a deep sense of pride and understanding.

Beyond financial and logistical support, DPD Ireland's CEO, Des Travers, has personally invested in the project since its inception. The marketing team has played a pivotal role in enhancing the centre's branding and advertising materials, ensuring a strong and positive public image.

Their PR consultant has diligently promoted the initiative, weaving its inspiring narrative into the fabric of the community. DPD

"The driving force behind 'Access For All' is the steadfast support of DPD Ireland, a key partner that extends its assistance beyond financial contributions."

Ireland's staff members have volunteered at various events, including the official launch

by An Taoiseach Leo Varadkar, showcasing their commitment to the cause.

The collaboration extends beyond the obvious supports, with constant communication and interest in the project's progress. DPD Ireland ensures a steady flow of support, advice and honest feedback, reinforcing their dedication to the ongoing success of 'Access For All.' This commitment has not only benefited the project itself, but has also elevated the profile and reputation of DPD Ireland as a socially responsible and communityfocused organisation.

DPD Ireland's strategic planning and execution has played a vital role in the success of the social enterprise. The ripple effect has reached a wider audience, attracting new supporters and garnering increased local and national awareness.

Beyond corporate responsibility, the success of 'Access For All' echoes throughout the community around Lough Ree and serves as a testament to the positive impact that collaborative efforts can achieve in fostering inclusivity and breaking down barriers.

45

07/02/2024 10:17

When a child loses their home, they lose their entire world.

There are almost 4,000 children homeless in Ireland.

Donate now.

focusireland.ie 1850 204 205 CHY7220 FI_PressAd_When a child loses_A4.indd 1 Untitled-3 1

04/02/2020 07/02/2024 16:09 15:25

CHAMBER CEO Q&A

A fresh approach NI Chamber’s new Chief Executive, Suzanne Wylie OBE, is helping to provide businesses with the services they need to realise their ambitions What is the business sentiment in Northern Ireland?

It’s a mixed bag. Our latest quarterly economic survey showed that there’s still confidence out there but that confidence is slightly weaker than it was during Quarters 1 and 2. One of the biggest issues for businesses is getting an Executive back up and running. Progress around that would drive confidence, allowing businesses to invest in expanding their own companies and for more FDI to come into the region.

What are some of the other challenges facing businesses?

The survey also showed that businesses are naturally concerned about costs. The fact that inflation is starting to come down is very positive but business costs have been significantly high over the past year or so, so that’s still a concern. Another issue is access to skills and labour. We’re assisting our members with this by acting as a coherent voice when it comes to the decision makers in Northern Ireland. But even with these challenges, there’s still lots of positivity. Market access to GB and the EU is extremely important for many of our members trading in goods. Businesses are continuing to invest, maybe not at the scale that we would like to see, but many are investing and growing.

Why are you calling for the extension of the Levelling Up Fund to Northern Ireland?

In the third round of the recently announced UK-wide Levelling Up fund, no funding for Northern Ireland was announced. The reason given by the British government is the lack of an InBUSINESS | WINTER 2023

047 InBusiness Winter 2023_CS_Chamber CEO interview_FINAL.indd 47

"We want to make sure we’re not only helping individual businesses to grow and connect, but the whole economy to thrive."

Executive and Assembly. Businesses here are already facing significant funding shortfalls; we need a good, regionally balanced economy across all parts of our regions and Levelling Up funding would go some way towards making that a reality.

We’re hopeful that going forward, the funding will still be made available.

What other issues are you lobbying Government on?

We would like to have discussions with Government around the apprenticeship levy, which is paid by many of our large businesses in NI and UK to enable the employment of apprentices here. That direct link is not being made, so we’d like to see progress on that. Once an Executive is restored, we’d also like to see conversations around corporation tax, childcare and reform of planning.

How does Northern Ireland Chamber respond to the needs of its members?

Firstly, we have a growing membership which I think speaks for itself. This year alone, we added 260 new members which is probably the fastest rate of growth we’ve ever had. To address the challenges our members face, we have invested in our policy expertise so that we can really

Suzanne Wylie OBE

provide a coherent voice for business.

We don’t just work with businesses to articulate what the problem is; we work with them to articulate solutions which are then communicated to Government.

Our recent ‘Future Workforce Summit’ is a good example of our efforts to address the critical workforce challenges facing Northern Ireland businesses. We’re constantly organising events like these so that we’re in a position to help our members embrace the opportunities that exist in the region. Of course, it’s not just about challenges; there are so many opportunities in Northern Ireland too. Decarbonisation and digitisation both offer businesses a multitude of opportunities and we’re assisting our members to take advantage of those.

As Chief Executive, what are your ambitions in 2024?

To grow our membership and continue to represent all sectors of business. We want to make sure we’re not only helping individual businesses to grow and connect, but the whole economy to thrive. We also want to help the decision-makers create the right pathways for an agile, effective workforce for the future and work towards a decarbonised, digital, innovative and inclusive economy.

47

07/02/2024 10:18

CHAMBER FEATURE

Chambers Ireland goes to Brussels Last November, Chambers Ireland led the Irish delegation to the sixth edition of the European Parliament of Enterprises in Brussels

"They highlighted not only the priorities of Irish entrepreneurs, but also how European policy can be made more business-friendly."

48

048 InBusiness Winter 2023_CS_EPE_FINAL.indd 48

T

his was the first edition to take place since before Covid-19, with more than 700 entrepreneurs and business leaders from all over Europe meeting at the Parliament for a lively debate on skills, international trade and energy.

With European elections due to take place next year, the event forms a crucial dialogue between policymakers and business leaders who feed back into the legislative process with their real-life, practical experience of what makes their businesses tick.

The delegation had the opportunity to address key EU figures, including Trade Commissioner, Valdis Dombrovkis and Dita Charanzová, Vice-President of the European Parliament. They highlighted not only the priorities of Irish entrepreneurs, but also how European policy can be made more businessfriendly.

Speaking from the heart of the Hemicycle, Eveanna Ryan (Connacht Hospitality Group and Galway Chamber) drew on her own experience working in hospitality to highlight the importance of transferrable skills. She emphasised that in an everchallenging world, businesses require employees with diverse skillsets that can be applied across various industries to create a resilient workforce.

Speaking on energy, Seán Murphy (ESB) emphasised that renewable energy policies will be crucial to deliver for all citizens of the Union.

Scaling up existing industries such as wind and solar generation, along with creating new ones such as green hydrogen and retrofitting at scale will be central to gaining control of our energy future.

Lorraine Greene (AIB) also gave a VoxPop interview on behalf of the Irish delegation, stressing that skills are a hugely important competitive issue not only in Ireland, but across the EU as well.

InBUSINESS | WINTER 2023

07/02/2024 10:20

"They met Irish MEPs to discuss the policy priorities for the Chamber Network and received updates on developments at EU level."

VOTING HIGHLIGHTS As members of the European Parliament of Enterprises (MEPEs), delegates voted on the most topical issues affecting their business.

88%

said it is harder to recruit staff with the right skills than five years ago

93%

Lorraine also used the platform to bring attention to the Green Transition, and the crucial role of entrepreneurs in carrying it out. This, she felt, should be the next crucial topic of conversation.

In conjunction with Eurochambres, female representatives from the Irish delegation attended the European Women’s Network event, which aims to give a stronger voice to women entrepreneurs InBUSINESS | WINTER 2023

048 InBusiness Winter 2023_CS_EPE_FINAL.indd 49

87%

believe that the ambitious targets of the European Green Deal will lead to tougher competitive conditions for EU businesses on the global market

said the Single Market is not sufficiently integrated allowing their company to operate and compete freely.

97%

felt that geopolitical tensions are negatively impacting the functioning of their supply chains

in Europe. Delegates took part in roundtables focusing on Access to finance, Skills, Gender Equality, and they also met with MEP Maria Walsh who was a guest speaker. Concluding the trip to Brussels, the Irish Chamber delegation was also hosted at the European Parliament and the Permanent Representation of Ireland to the EU (Perm Rep). Hosted by MEP Sean Kelly, they met Irish MEPs to discuss the policy priorities for the Chamber Network and received updates on developments at EU level.

49

07/02/2024 10:20

Support local to lift us all

AllAll Rise Rise ChampionGreen.ie

Champion Green_A4 Advert.indd 1

28/10/2021 14:59

CHAMBER FEATURE

Chambers Ireland tees off Mazars representing Galway Chamber took home the top prize at the All Ireland Chamber Champions golf competition

I

n October, Chambers Ireland held the All Ireland Chamber Champions golf competition in the K Club, Straffan, Co Kildare, sponsored

by The Noel Group. Fifteen teams competed in the competition. The teams representing their Chambers were the winners of the individual Chamber golf competitions from all over Ireland during 2023. They competed for the overall title of Chambers Ireland All Ireland Chamber Champions.

Commenting on the event, Ian Talbot, Chief Executive of Chambers Ireland stated: “We were delighted to facilitate the coming together of Chamber teams for this golf competition. It was fitting that this took place in the world-renowned K Club, which recently held the successful Irish Open. The anticipation was palpable before the start InBUSINESS | WINTER 2023

051 InBusiness Winter 2023_CS_Golf_FINAL.indd 51

"We were delighted to facilitate the coming together of Chamber teams for this golf competition".

among the competing teams.”

Managing Director of Noel Group, Siobhan Kinsella, said: “We are proud supporters of the Chamber network in Ireland and we are delighted to sponsor this prestigious event and heartily congratulate the winners.”

The winners of the team competition were: FIRST PLACE – Mazars representing Galway Chamber SECOND PLACE – CAE Parc Aviation representing Shannon Chamber THIRD PLACE – Cellnex Ireland representing Laois Chamber Alan Brigdale from CAE Parc Aviation (Shannon Chamber) won the prize for the longest drive and Robbie Burns from ETL Security (Cork Chamber) won the prize for the nearest to the pin.

51

07/02/2024 17:06

CHAMBER FEATURE

Getting Ireland hydrogen-ready Gas Networks Ireland has been busy researching Ireland’s cleaner energy future with green hydrogen

How ready is Ireland for its hydrogen future?

The EU is predicting that circa 14% of energy consumption across Europe will be from hydrogen by 2050, while it is expected to be 20-35% in the Netherlands and up to 50% of the total energy demand in the UK. With over 80% of the State’s natural gas requirements being met by gas imported from the UK, how ready is Ireland for its hydrogen future?

Preparing Ireland’s gas network for hydrogen In line with the Climate Action Plan (CAP), there is a need to decarbonise the national gas network with renewable gases such as biomethane and hydrogen.

Launching the HyEnd report at the annual Hydrogen Ireland Conference in Belfast, Gas Networks Ireland’s Customer and Business Development Director, David Kelly said: “Introducing blends of hydrogen gas into the existing gas network would cause minimal disruption to Irish industry and businesses connected to the gas network as the pipelines are already in the ground and the majority of their infrastructure and equipment is proven to already be hydrogen compatible, as demonstrated through this research.”

52

052 InBusiness Winter 2023_CS_GNI_FINAL.indd 52

Green hydrogen is a carbon free gas that can be made from renewable electricity through a process known as electrolysis and stored until needed, making it an attractive option to decarbonise the Irish and EU energy systems and a strong example of how greater integration between Ireland’s gas and electricity networks can support a low carbon economy.

Ireland’s gas network will be ready for hydrogen The gas network is Ireland’s hydrogen compatible infrastructure and reliable energy backbone which will continue to play a central role in the country’s future clean energy and hydrogen economies.

The team at Gas Networks Ireland has been working diligently for an extensive period of time on preparing the existing gas network to accept hydrogen and natural gas blends from the UK, as well as preparing for the injection of indigenously produced renewable hydrogen at appropriate locations around Ireland into the gas network.

The cost of repurposing the existing gas network to transport hydrogen is estimated to be a fraction (10% to 35%) of the cost of

InBUSINESS | WINTER 2023

07/02/2024 10:22

BIOMETHANE Structurally identical to natural gas, biomethane is a carbon neutral renewable gas that can be made from farm and food waste through a process known as anaerobic digestion.

Gas Networks Ireland first introduced domestically produced biomethane onto Ireland’s gas network more than two years ago and it is seamlessly replacing natural gas, as well as being fully compatible with existing appliances and technology.

With one renewable gas, biomethane, successfully being piped through the Irish gas grid, Gas Networks Ireland is preparing for the introduction of the next renewable gas – hydrogen.

building new dedicated hydrogen pipelines.

Gas Networks Ireland is confident that the State will be in a position to onboard hydrogen as and when industry partners are ready to produce the renewable gas, as results from the utility’s studies indicate that Ireland’s gas network will be ready.

Domestic appliances are compatible with up to 20% blends of hydrogen The operator of the 14,664km national gas network, Gas Networks Ireland, has been working with University College Dublin’s Energy Institute (UCDEI) on a research project at its Network Innovation Centre in Citywest, Dublin, to investigate the potential use of hydrogen in Ireland.

Phase one of the research with UCDEI, which was completed in late 2022 focused primarily on domestic appliances, which were tested with a variety of hydrogen blends. The research found that domestic appliances could take up to 20% of hydrogen blended with natural gas without the need for retrofitting, modifications or additional costs.

Irish industry is ready to take up to 20% blends of hydrogen Phase two of the research which concluded

InBUSINESS | WINTER 2023

052 InBusiness Winter 2023_CS_GNI_FINAL.indd 53

in late 2023, involved over 300 of the largest users of networked gas in the country and found that 90% of the end users’ equipment is compatible with blends of 20% hydrogen, while the remaining 10% of Irish industry would need further assessment to determine the modifications required.

The results of this research, published in the ‘Renewable Hydrogen and End-users Considerations for the Transition to a Renewable Gas Network (HyEnd)’ report, are significant as they give an indication of how ready Ireland is for blended hydrogen, which is likely to be on the gas network in the UK within several years. Along with findings from Gas Networks Ireland’s overall research and hydrogen programme – which aligns with the main takeaways in the Government’s National Hydrogen Strategy to get clarity on end users’ needs and enable infrastructure – it will form part of the roadmap on integrating renewable hydrogen and decarbonising Ireland’s gas network.

Phase three of this research, HyGreenNet which will focus on the gas distribution network and investigate pressure, safety and material compatibility, is underway with results expected before the end of 2024.

Government’s National Hydrogen Strategy The report published by the Department of Environment, Climate & Communications (DECC) during the Summer outlines the future role green hydrogen gas - harnessed from offshore wind - and the gas network will play in specific areas of Ireland’s energy system the hard to abate sectors such as transport, industrial heating and power generation.

In light of this Strategy, Gas Networks Ireland continues to undertake a programme of research and testing to ensure that Ireland’s gas transmission network is capable of transporting hydrogen and is compatible with our European neighbours’ gas networks.

Aside from this research, Gas Networks Ireland is one of several industry stakeholders funding a €16 million strategic partnership with Irish thirdlevel institutions that will examine how to holistically decarbonise the overall Irish energy sector. Led

by UCDEI, NexSys (Next Generation Energy System) is also supported by Science Foundation Ireland (SFI).

Finally, Gas Networks Ireland continues to invest in other strategic hydrogen research partnerships, including one with Ulster University on hydrogen blend safety and with AMBER (SFI Centre for Advanced Materials and BioEngineering Research) on materials compatibility with hydrogen. www.gasnetworks.ie/ renewables

53

07/02/2024 10:22

CHAMBER FEATURE

The perfect festive gift

For the perfect gift this Christmas, visit House of Waterford in the city’s historic Viking Triangle

L

ocated in the heart of Waterford City’s historic Viking Triangle, House of Waterford proudly stands as the flagship store for world-renowned crystal brand, Waterford. Showcasing the world’s largest display of Waterford crystal, visitors can browse the full product catalogue of drinkware, homeware, exclusive jewellery and of course, the 2023 Christmas collection.

The perfect gift for the festive season, Waterford’s Christmas ornaments are timeless and tasteful.

Whether you’re buying for yourself or looking for a special gift for a loved one, each ornament is an exquisite celebration of joy. Ornaments are available in store or on our website www.waterford.com.

House of Waterford’s in-store artisan engraver is also on hand to personalise your purchase by engraving a name, date or special message, adding an extra special touch to any gift.

54

054 InBusiness Winter 2023_CS_Fiskars_FINAL.indd 54

Enhance your visit to House of Waterford by visiting The Waterford Bar, the newly opened bar nestled at the front of our retail store. The bar offers a selection of champagne, fine wines, spirits and soft drinks, all served in Waterford’s iconic Lismore glassware and is a stylish place to perch before your tour or linger at the end of a leisurely day.

InBUSINESS | WINTER 2023

07/02/2024 17:08

CHAMBER XXXXXX FEATURE

Unlocking Potential

With the labour market at full employment, Ireland could do a lot more work to recognise the skills and experience of lone parents and people with disabilities, writes Aoife Quinn, Policy and Research Executive at Chambers Ireland

A

cross many aspects of environmental, social and governance (ESG) metrics, Ireland ranks positively at an EU level in comparison to other European countries. However, in relation to social inclusion indicators for lone parents and people with disabilities, our performance is less than exemplary.

In 2020 the employment rate of lone parents stood at 64% – the lowest in the EU. In addition, the average rate of employment for people with disabilities at an EU level is 51%, while in Ireland the rate is just 32.6%, the joint-worst in Europe alongside Greece.

With the labour market at full employment and capacity constraints limiting business productivity and growth potential, Ireland could do a lot more work in this space to recognise and respect the skills and experience of lone parents and people with disabilities and offer greater supports to facilitate their integration in the workforce. There are opportunities for us to learn from other countries that are getting this right, consult with lone parents and people with disabilities to understand how we can better facilitate their access to the workforce and support employers on how to create open, adaptable and supportive workplaces.

Current barriers to integration include a benefits system that creates inherent cliff edges where entitlements are withdrawn

sharply or entirely when work is undertaken, childcare costs, a lack of targeted supports and pathways to work, inflexible working conditions, and societal barriers including workplace inaccessibility and a lack of disability equality training.

Lone parents and people with disabilities are also at an elevated risk of "A more diverse, poverty and social exclusion according to empowered and supported workforce not a recent report by the ESRI1. Therefore, only benefits the while some reform is beginning to individuals who may happen, including a commitment to have been excluded reducing childcare costs, reviews of the from the workforce, but disability payments framework and the can also have a very reasonable accommodation fund, and positive impact on their more focused upskilling and reskilling families, society and the training opportunities, there is still a lot economy more broadly." more that can be done.

A more diverse, empowered and supported workforce not only benefits the individuals who may have been excluded from the workforce, but can also have a very positive impact on their families, society and the economy more broadly. Therefore, we must ensure that societal barriers to workforce participation are minimised and that individuals can take on paid employment opportunities that matches their skills and abilities and is flexible and adaptable to their particular needs.

1. ESRI - Thematic report on poverty and social inclusion indicators: Poverty and social inclusion indicators in the Roadmap for Social Inclusion 2020–2025 in comparative perspective covering 2018–2021 (2023)

InBUSINESS | WINTER 2023

055 InBusiness Winter 2023_CS_Policy_FINAL.indd 55

55

07/02/2024 10:25

LOCAL GOVERNMENT AWARDS

Local Government Awards

Darragh O’Brien, Minister for Housing, Local Government and Heritage

EXCELLENCE IN LOCAL GOVERNMENT

Now in its 20th year, the Excellence in Local Government Awards recognise and reward best practice in the local authority sector. This year’s event, which was sponsored by Orsted and in association with the Department for Housing, Local Government and Heritage, took place on Thursday 23rd November in the Crowne Plaza Hotel, Dublin Airport

AWARDS

For more information about the projects that were shortlisted and other events, follow ChambersofIreland on Instagram

56

056 InBusiness Winter 2023_ELG Awards_FINAL.indd 56

InBUSINESS | WINTER 2023

07/02/2024 17:10

LOCAL GOVERNMENT AWARDS

ernment Awards

Ian Talbot, Chief Executive, Chambers Ireland Festival of the Year Sponsored by Failte Ireland – Kildare County Council

Supporting Sustainable Communities Sponsored by Eirgrid – Limerick City & County Council Promoting Economic Development Sponsored by Uisce Eireann – Kerry County Council

Diversity and Inclusion Sponsored by An Post – Donegal County Council

InBUSINESS | WINTER 2023

056 InBusiness Winter 2023_ELG Awards_FINAL.indd 57

Supporting Tourism Sponsored by Failte Ireland – Waterford City & County Council

57

07/02/2024 10:52

LOCAL GOVERNMENT AWARDS

Climate Change Sponsored by Eirgrid - South Dublin County Council

Local Authority Innovation Sponsored by ipb insurance – Dun Laoghaire County Council

Health & Wellbeing Sponsored by Healthy Ireland – Limerick City and County Council

Sustaining the Arts Sponsored by Zurich – Carlow County Council

Sustainable Environment and Biodiversity Sponsored by European Recycling Platform – Dublin City Council Communications Sponsored by ESB Networks – Fingal County Council

58

056 InBusiness Winter 2023_ELG Awards_FINAL.indd 58

InBUSINESS | WINTER 2023

07/02/2024 10:52

Municipal Districts Initiative Sponsored by AIB – Kildare County Council

Urban Revival Sponsored by Gas Networks Ireland – Cork City Council

Age Friendly Initiative – Wicklow County Council

Heritage and Built Environment Sponsored by House of Waterford Ireland – Waterford City & County Council Local Authority of the Year 2023 Sponsored by Orsted – Limerick City & County Council

InBUSINESS | WINTER 2023

056 InBusiness Winter 2023_ELG Awards_FINAL.indd 59

59

07/02/2024 10:53

IB PARTNER PROFILE

One4all Rewards

A

very important aspect of the rewards programme at One4all is The Christmas Club, which offers employees the opportunity to set money aside throughout the year and spread the cost of Christmas. One4all will then top up their savings by 2% at the end. That means if employees set aside €100 per month for 10 months, an additional €20 will be added to their online account; a simple but fantastic way to show your employees you care.

According to Rachel Fitzell, Inside Sales Manager, One4all

Rewards, “The One4all Christmas Club has been such a fantastic initiative, we have seen hundreds of companies get on board and help their staff reduce the stress of the busy Christmas period.

We have also seen a greater increase in employers rewarding their staff outside of the holiday season, which is great for morale and motivation which can boost performance by as much as 44%* within the company.”

Once Christmas Club funds are ready to be released, staff can then redeem them with a One4all Gift Card.

PLAN FOR 2024 Why not elevate your employee rewards strategy this year with One4all’s versatile range of rewards.

Rachel states, “Whether you’re looking to reward your employees or elevate your rewards programme, our One4all Gift Cards, Christmas Club and Cyclescheme are the perfect choices. Reach out to us to enhance your rewards program today.”

For more information, please email corpsales@one4all.ie or visit www.one4allrewards.ie to place your order today.

*Figure of 44% is from research carried out by The Incentive Research Foundation

One4all Rewards believe in the benefits of rewarding employees, not just during the festive season or on special occasions like birthdays, but consistently throughout the year

Employee Christmas Club • Save an agreed amount - deducted monthly from take-home salary • Contributions are made via payroll – no queues, no hidden fees, no stress • View balance online at any time – unique username and password • One4all will add 2% top up on all savings • Savings are released on a date agreed with Employer

Scan QR code to place your order today

Visit One4allrewards.ie for more information T: 01 870 8181

E: corpsales@one4all.ieW: one4allrewards.ie

The One4all Gift Card is issued by GVS Prepaid (Europe) Ltd. GVS Prepaid (Europe) Limited is regulated by the Central Bank of Ireland. Registration Number: C189313 GVSE23070

2L_One4All_InBusiness Winter 2023_ND_V2.indd 76

07/02/2024 09:30

IB PARTNER PROFILE

Green Logistics Solutions DHL is supporting businesses in beginning or progressing more sustainable processes with practical advice to help improve sustainability in logistics

E

co-conscious customers and Government policy are putting increasing pressure on companies to adopt more sustainable, greener practices in every aspect of their business. And that includes logistics.

In fact, ‘green logistics’ and ‘sustainable logistics’ are terms you’re probably reading and hearing more frequently than ever before. Green logistics are minimising the environmental impact and the carbon footprint of logistics activities through transport, packaging, recycling and storage. Transport and logistics are responsible for a large proportion of greenhouse gases, so it’s vitally important to make your logistics practices more sustainable.

As well as benefitting the planet, you may be surprised to learn that many of these changes will actually benefit your bottom line – so what can you do?

ADOPT GREEN PACKING MATERIAL It’s estimated that up to seven types of packaging material go into a single parcel: tape, cardboard boxes, Styrofoam padding and bubble wrap are common ways to protect goods during transport and much of these are plastic. Green packaging is the key change here and some companies like Dell are pioneering the use of bamboo packaging. Woolcool have created a sustainable, insulated packing option.

Noissue develop 100% sustainable custom packaging for brands. Do the research to see what green options suit your business.

InBUSINESS | WINTER 2023

1C_DHL_InBusiness Winter 2023_ND_V1.indd 61

GREEN SUPPLY CHAIN Waste within your supply chain not only has a big impact on your emissions but also your bottom line. Transporting product from suppliers to warehouses to customers is a notorious contributor to greenhouse gas emissions. One way to reduce the impact is by Route Optimisation. This can reduce the time and distance to the destination, with no excess mileage, and hence lower fuel consumption – reducing both emissions and costs. DHL have invested in Greenplan (a planning solution which uses a unique algorithm, which even considers local traffic flow and the time of day) and can discuss your optimisation options. We also provide sustainable transport solutions for road and air. We aim to have 60% of our ground fleet electrified by 2030 and we have recently launched a historic product GoGreen Plus which allows customers to offset and reduce their own Scope 3 emissions by using Sustainable Aviation Fuel.

ensure your website has precise, detailed product descriptions and high-resolution photography and videos. That way, customers can see exactly what they are buying and there are no surprises on receiving the product. Another way is to use appropriate packaging to avoid damage in transit. Damaged goods will need to be returned and probably replaced too – meaning more additional transport and yet more emissions. Of course, you’ll never eradicate returns completely. But you can ensure you handle them as sustainably as possible too, by providing green packaging for customers to re-use.

If you are interested in finding out more practical tips for reducing your carbon footprint through green logistics you can read the full article by scanning the QR code.

REDUCING RETURNS A return automatically means an extra journey for your product, driving up associated CO2 emissions. One way to reduce the likelihood of this is to

61

07/02/2024 09:28

Deep Retrofits

in Energy Poverty Communities Now more than ever is the time to get on board with climate change initiatives. In line with the Government’s Energy

Efficiency Retrofit Programme, Energia can help and support with upgrades to your housing stock by providing both funding and services.

With our years of expertise, we can help you design the right energy efficiency upgrades for your housing stock, giving the occupants an enhanced level of comfort in their home whilst benefiting from reduced fuel costs and energy bills.

We have an experienced and dedicated team who can

provide a tailor-made package of services to support your

organisation and its specific needs in your upcoming projects.

If your Council or Approved Housing Body is considering a retrofit project, email energyservices@energia.ie or to find out more see www.energia.ie/community-retrofit-projects

253769_1C_Energia_Chambers Ireland Winter 2023_V1.indd 1

28/11/2023 11:55

IB PARTNER PROFILE

Energia Supporting Upgrades to Housing Stock Energia is supporting retrofits in the residential sector as part of its commitments to making energy savings every year

N

ow more than ever it is time to get on board with climate change initiatives. In line with the Government’s Energy Efficiency Retrofit Programme, Energia can help and support with upgrades to local authority housing stock by providing both funding and services.

As an energy supplier, Energia has obligations to make a certain amount of energy savings over the course of a year. One of the ways Energia does this is by supporting retrofit projects in the residential sector.

Energia partnered with Louth County Council in 2022 with an ambitious programme to retrofit a large number of council houses, and

this continued into 2023. Robert Stringer, Energy Services Executive with Energia, and Edel O’Neill, Executive Engineer with Louth County Council discuss the benefits of the retrofit on housing stock in Louth.

Q. CAN YOU GIVE SOME BACKGROUND TO THIS PROJECT? Edel: Louth County Council had set out the programme very early on in the year, which was essential for how the programme was going to be run and communicated.

Energia bought into this and it became a shared goal. Because of the variety of the houses that we are doing, both deep and a shallower retrofit in the houses, it was essential to have that expertise from Energia so that we could put together the best solutions for each house.

Our points of contact for the project were made clear and easy, keeping communication simple and straightforward.

Q. WHAT UPGRADES WERE COMPLETED IN THE HOUSES? Robert: By doing a deep retrofit, we’re implementing a series of energy efficiency measures all at once. This can include different types of insulation, triple glazing in the windows, replacement doors, heat pump replacing a fossil fuel boiler and just generally making the place more airtight.

Q. WHAT WAS THE OUTCOME OF THE UPGRADES? Robert: The homes were transformed, becoming warmer, more comfortable and with a reduced energy bill burden. They went up to a BER of B2 and the living situation of the tenants was improved comprehensively.

Q. WOULD YOU RECOMMEND ENERGIA TO OTHER AUTHORITIES? Edel: We have had a very positive collaboration with Energia and based on our experience, we would recommend them to other Local Authorities and parties for retrofitting projects.

If your Council or Approved Housing Body is considering a retrofit project, email energyservices@energia.ie or to find out more see: www.energia.ie/communityretrofit-projects

InBUSINESS | WINTER 2023

1C_Energia_Chambers Ireland Winter 2023_ND_V1.indd 63

63

07/02/2024 09:29

IB PARTNER PROFILE

Workplace waste made easy!

A toolkit designed to take the uncertainty out of waste segregation in the workplace is now available from MyWaste, Ireland’s official guide to waste

T

his government funded initiative provides a free and extensive suite of signage and training materials to help workforces make accurate recycling decisions. This will assist Irish businesses achieve greater circular economy performance through increased recycling and composting rates.

A recent waste characterisation study carried out by the Environmental Protection Agency found that over 70% of waste placed in the general commercial waste bins should be placed in either the recycling or food waste bins. Food waste, paper and plastics are all found in the general waste stream, but should be placed in the food waste and recycling stream respectively. Action on reducing the amount of food waste in commercial bins throughout the county is now required, as food waste has not only economic consequences but environmental and social consequences as well. Therefore, all food waste should be source separated and placed in dedicated food waste bins which will ensure that it can be processed correctly, further aiding Ireland’s transition to a circular economy.

Proper waste segregation means more waste materials can be diverted to the circular economy, which in turn reduces the need for new raw material and resources. Following the guidance within the Commercial Waste Toolkit can significantly improve the quality and quantity of recyclable and compostable waste

64

1C_MyWaste_InBUSINESS Winter 2023_ND_V3.indd 64

generated in Ireland.

Speaking on behalf of the Regional Waste Management Planning Offices, Kevin Swift, Connacht Ulster Region Waste Office said: “This initiative will empower small and medium size businesses, particularly those in the retail, hospitality, manufacturing and corporate sectors, to further improve how their waste is managed. With clear language and visuals, the materials will make it easy for staff to quickly understand what waste goes in what bin and should significantly increase the amount of recyclables and food waste diverted from the general bin and correctly placed in the recycling and food waste bins.”

Assets include posters, bin labels, brochures, checklists, training animations and testimonials and materials are available to order (while stocks last) or download free of charge from www.mywaste.ie/business/. In addition to using the assets linked, tips to help maximise recycling include visually checking your bins to identify incorrect segregation, colour coding, ensuring bins are placed in accessible designated locations and continuously increasing awareness and knowledge within the workforce.

To further support waste segregation in Ireland, incentivised waste charging and other changes for waste collection in the commercial sector have been introduced through the introduction of the Waste Management (Collection Permit) (Amendment) (No. 2) Regulations 2023, which came into effect on 1 July 2023. Measures in this piece of legislation include:

• All waste collection companies are now required to provide a residual, mixed dry recyclable and food waste bin to all their commercial customers • Waste collection companies must ensure that all business customers are placed onto a price plan that ensures that the cost to the customer for mixed dry recyclable or food waste is less than the cost of disposal for municipal waste • All waste collected must be weighed, with details on the weights of the individual bins communicated to customers • Waste collection companies will be required to at least collect the recyclable waste materials as specified on mywaste.ie • Collection of recyclable waste and food waste must occur at least fortnightly.

The various measures outlined, in addition to the toolkit resources will assist in improved waste segregation, environmental sustainability and will also contribute to Ireland’s transition to a more circular economy.

Additional information available from www.mywaste.ie/business or www.mywaste.ie/contact/

InBUSINESS | WINTER 2023

07/02/2024 09:29

Navigating the compliance process.

Supporting your growth story.

Cormac Kelleher International Tax Partner

Hilary Larkin Lead Outsourcing Partner

Navigating the complexities of global operations can be daunting, especially when faced with an ever-changing regulatory environment.

At Mazars, we specialise in simplifying the complex. Our global network of accounting, tax, payroll and company secretarial experts work together to provide a seamless, tailored solution for your compliance requirements in every jurisdiction. With a single point of contact, we ensure consistency and a best-in-class service delivery.

Move forward with Mazars.

Find out more at mazars.ie

Mazars-A4-Outsourcing.indd 1

05/12/2023 14:34:08

IB PARTNER PROFILE

A Masterplan for Wexford Master plan proposal for SETU campus, schools, housing, large scale sports and community facilities presented at council meeting

W

exford County Council recently announced that agreement was reached with South East Technological University (SETU), Wexford GAA and Wexford FC to begin work on a joint masterplan for development of

66

DPS_Wexford CC_InBUSINESS Winter 2023_ND_V1 .indd 66

a strategic educational and sporting campus in Ballynagee, Wexford Town.

The proposal involves the development of an educational campus for SETU’s Wexford town campus and a large scale multi-use sports facility for the GAA and soccer clubs. In addition the strategic land holding at Ballynagee will also include over 600 social, affordable and private homes, and two new schools for Waterford and Wexford Education and Training Board (WWETB) and community facilities. The development represents one of the largest single educational, sporting and housing related projects

in the region and will strengthen the south east in general and Wexford in particular as an education and sporting centre for the county’s growing population.

Details of the proposed masterplan were presented by Chief Executive of Wexford County Council, Tom Enright to the November meeting of Wexford County Council. The 120 acres of land recently acquired by Wexford County Council will provide facilities such as a state of the art 4G GAA pitch, a new soccer arena for Wexford FC along with shared training pitches, parking and other facilities for use by local sporting clubs and organisations. The Council is working very closely with Wexford GAA to meet a key objective within their 2021 strategic plan to develop first class facilities to cater for Gaelic games in the county including the development of all-weather facilities. Wexford InBUSINESS | WINTER 2023

07/02/2024 09:31

IB PARTNER PROFILE

GAA’s recent partnership with Wexford Camogie/LGFA in respect of a Centre of Excellence is an important aspect of building for the future in an inclusive manner. The growth of Gaelic games depends on ensuring access to the best and most modern facilities to all players and the proposed developments at Ballynagee will be central to this growth.

begin planning its Wexford campus facilities in earnest. The project will also include two new school projects to be delivered by the WWETB and the Department of Education, involving a secondary school and primary school in shared campus arrangement.

This plan led approach to a major development site such as Ballynagee will

INFRASTRUCTURE SUCH AS CAR PARKING AND CHANGING FACILITIES WILL BE SHARED BETWEEN VARIOUS USERS, HELPING TO REDUCE THE OVERALL CAPITAL INVESTMENT REQUIRED AND ENSURE THE CAMPUS IS RUN AS SUSTAINABLY AND EFFICIENTLY AS POSSIBLE Wexford FC heralded the announcement as a game changer for the game in Wexford. The development of a new soccer stadium and training facility will ensure the continued expansion and future of the game in Wexford. The proposed development will allow for a timely relocation of Wexford FC’s existing facilities at Ferrycarrig Park as it is expected that these will be bisected by the planned M11 Olygate to Rosslare Harbour major road scheme. The masterplan will provide a circa 4,000-6,000 capacity soccer stadium for Wexford FC to replace their existing stadium at Ferrycarrig. In addition the proposal will include training pitches.

lead to a truly sustainable development of residential, educational and sporting and community facilities all within close proximity to one another. Having all these major facilities in such close proximity to each other should therefore greatly reduce the amount of car-based transport in the area. The relocation of Wexford FC from its current site outside of Wexford town will also reduce carbased transport to matches for home supporters in the town and bring the club into the heart of the County town.

STAKEHOLDER ENGAGEMENT The Capital Development Section of Wexford County Council is now beginning the process of detailed engagement with all of the above stakeholders so that a masterplan for the site can be prepared as quickly as possible. Included in the planning will be the design and development of a section of inner relief road linking the R733 and Whitrock Hill Roads which will significantly add to connectivity in the western areas of the town. The link road and associated water and wastewater services will be the first piece of enabling infrastructure to be provided and will allow access to the lands for the first phases of development over the coming years.

The announcement of this masterplan and the various residential, educational, and sporting uses proposed for the site represent a significant step forward for Wexford town and its growing population. Wexford County Council, working with our partners in SETU, the GAA, Wexford FC and the WWETB look forward to developing this site together for the benefit of all.

SUSTAINABLE PLANNING As the proposal is for an overall campus style arrangement it is planned that much of the supporting infrastructure such as car parking and changing facilities will be shared between various users, helping to reduce the overall capital investment required and ensure the campus is run as sustainably and efficiently as possible.

Wexford County Council has been working closely with SETU for some time now and hopes to publish a draft masterplan in mid-2024. The proposal marks the end of SETU’s search for a suitable site for its Wexford town facilities and allows the University to InBUSINESS | WINTER 2023

DPS_Wexford CC_InBUSINESS Winter 2023_ND_V1 .indd 67

67

07/02/2024 09:31

WE DON’T WANT TO SAVE CHILDREN’S LIVES Children’s lives shouldn’t need saving from entirely preventable causes. Every day tens of thousands of children worldwide die needlessly from illnesses such as measles, tetanus and diarrhoea. UNICEF wants you to help prevent these deaths. We believe that one child dying is one too many. We believe in zero and we desperately need your help.

Call 01 878 3000 or visit unicef.ie today to give your support.

Believe in zero.

Untitled-3 1

07/02/2024 11:42

Page

70

72

74 Official opening of the O’Connell Street Enhancement Scheme in Sligo; Community Climate Action Programme launches in Mayo; Galway on the road to become a climate neutral city by 2050

Page

76

CMY 83 /

HEX 40B3

ULSTER

Contract signed to explore Skibbereen section of West Cork Greenway; €2.2m fund fortifies King John’s Castle and paves way for strategic masterplan; New tourism film promotes Limerick

Page

CONNACHT

MUNSTER

LEINSTER

€15m transformation of Balbriggan Harbour moves to final stage of tender; Boyne to Lakelands Greenway between Nobber and Kilmainhamwood officially open

Page

Digital Transformation Fund for NI businesses; Campaign celebrates Ireland’s best kept secret; Vision for Belfast’s waterfront launched

RGB 64/1

Font

• Di • Di

71

BOYNE TO LAKELANDS GREENWAY OPEN

72

CONTRACT FOR WEST CORK GREENWAY

77

VIRGINIA CIVIC CENTRE OPENS

Brigid 1500 Festival comes to Kildare The Brigid 1500 festival programme for 2024 promises a diverse and spectacular calendar filled with culturally rich events taking place across Kildare. The festival will celebrate and commemorate the extraordinary St Brigid and the enduring impact of her life as we reach the 1500th anniversary of her passing. Taking place from 27 January to 6 February, the programme will bring together artists, performers, enthusiasts, communities and visitors to celebrate St Brigid in a contemporary and modern way. The full programme can be found at brigid1500.ie.

Sonya Kavanagh, CEO of Kildare County Council, says: “The Brigid 1500 programme that has been curated reflects the vibrant and diverse community of Kildare. We look forward to a calendar of events filled with cultural enrichment and we are inviting everyone to partake in the festivities, commemorating St Brigid the woman, the life and the legacy.”

The Brigid 1500 Programme, which is funded by Kildare County Council and Local Property Tax, also encompasses various initiatives and events, including a Community and Creative Grant Scheme, diaspora engagement, craft workshops and library events, schools programme, historical talks and walks. Specially commissioned St Brigid art pieces will also be unveiled as part of the programme along with an artists’ exhibition, special honorary window displays and theatre programmes.

InBUSINESS | WINTER 2023

069 InBusiness Winter 2023 LGIB_FINAL.indd 69

In Association with

69

07/02/2024 11:45

In Association with

LOCAL GOVERNMENT IN BUSINESS NEWS: LEINSTER CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

Font:

• Din Medium • Din Regular

[FINGAL COUNTY]

€15m transformation of Balbriggan Harbour moves to final stage of tender

P

Another key milestone in the Our Balbriggan rejuvenation programme, which is set to transform the town with public investment of over €50m, has been reached with the granting of planning permission for a €3.3m creative hub. Fingal County Council has approved plans for works at 2-4 Dublin Street, which are expected to be completed by mid-2025. The vision for the listed building includes the development of creative art spaces with adjoining digital learning facilities, a courtyard and gallery.

70

069 InBusiness Winter 2023 LGIB_FINAL.indd 70

lans for the multi-million-euro refurbishment of Balbriggan’s Quay Street and Harbour have taken a major step forward. The development, which will turn the area into a premier visitor destination, is another massive advance in the €50m Our Balbriggan rejuvenation programme.

Proposed works at Quay Street and the Harbour have progressed to final tender stage, through Fingal County Council. Plans are now well developed for the €15m redevelopment works at Quay Street and the Harbour, on both sides of its famous viaduct, which will redefine Balbriggan’s beach and coastline, creating an outstanding visitor attraction.

The change of use of the former RNLI Boathouse and the development of new harbour buildings are designed to generate increased social and commercial activity at the Harbour and throughout the town. New public amenities will include toilets and changing places. The project will also include enhancement work to the River Bracken, new surfacing and increased seating, green and play spaces as well as the redesign of parking and traffic flows.

Works are now anticipated to commence in March 2024 with the project expected to be complete in December 2025.

InBUSINESS | WINTER 2023

07/02/2024 11:46

In Association with

LOCAL GOVERNMENT IN BUSINESS NEWS: LEINSTER

CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

Font:

• Din Medium • Din Regular

[ COUNTY MEATH ]

budget adopted for Meath

€208.7M Meath County Council in collaboration with Louth County Council and SOSAD Ireland launched a community driven positive mental health initiative called Mindful Connect. The project will identify many of the groups and organisations offering positive mental health supports in Co Meath and compile them in a resource pack that will be readily available to the public on the Council’s website. Members of these groups and other local volunteers in Meath will be able to become a Mindful Connect ambassador. The project is being funded by Healthy Ireland and supported by the Department of Health.

Meath County Councillors have adopted the budget for 2024 which provides for expenditure of over €208.7m on local public services, an increase of over €22m (or 12%) on last year’s budget and the first time the Council budget has exceeded €200m.

Boyne to Lakelands Greenway between Nobber and Kilmainhamwood officially open

M

eath County Council is delighted to announce the official opening of the next section of the Boyne Valley to Lakelands Greenway between Nobber and Kilmainhamwood, providing a seamless 8.7km walking and cycle path commencing in Castletown and finishing just north of Kilmainhamwood.

Together with the previously opened section from Navan to Wilkinstown (7.7km), this opening marks a milestone in Meath County Council’s work to develop what will be 30km of walking and cycle routes between Navan and Kingscourt passing on or close to six villages and connecting the towns of Navan and Kingscourt.

As part of the announcement, Meath County Council has released the map of Boyne Valley to Lakelands Greenway, which clearly illustrates the main sections that are open to the public to use immediately, in addition to providing a guide to parking and the distances between each section, enabling users to plan their visit.

It is anticipated that this new Greenway will attract many visitors

InBUSINESS | WINTER 2023

069 InBusiness Winter 2023 LGIB_FINAL.indd 71

Cathaoirleach Cllr Tommy Reilly pictured with Meath County Council Chief Executive Fiona Lawless, Executive Engineer Matthew Rafferty, Senior Executive Engineer David O’Reilly and Tourism Development Officer Michele Whelan

to Co Meath to experience Ireland’s newest Greenway and what will be a walker’s paradise with pedestrian pathways connecting the six villages, encouraging economic activity and an opportunity for visitors to interact with the local people.

71

07/02/2024 11:46

LOCAL GOVERNMENT IN BUSINESS NEWS: MUNSTER CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

In Association with

Font:

• Din Medium • Din Regular

[ COUNTY CORK ]

Contract signed to explore Skibbereen section of West Cork Greenway

C

ork County Council has announced the appointment of consultant AECOM-ROD Alliance as technical advisors to progress with the first phase of development of the West Cork Greenway project. The project is being developed by the Council as part of its ongoing commitment to developing greenways across the county, aligning with the Government’s National Development Plan 2021-2030.

Funded by Transport Infrastructure Ireland and valued at €3.8m, the project presents a unique opportunity to develop safe and attractive greenways in West Cork. This appointment is for the Skibbereen sections and will take the project from concept and feasibility through to the statutory process. It is proposed that all routes will

to attract domestic and international visitors to come, explore and stay in this extraordinarily scenic and much loved part of our county.”

“This project forms part of an overall vision and strategy for the development of an integrated network of active travel routes, greenways and blueways as outdoor recreational amenities for the region,” added Chief Executive of Cork County Council, Valerie O’Sullivan.

€16M

Jacobs Engineering Ireland Ltd has been appointed technical advisors for the new M28 motorway project, scheduled to be completed by 2030 and funded

by Transport Infrastructure Ireland. The scheme, which forms part of the Core TransEuropean Transport Network, will enable the strategic development of the Port of Cork’s facilities in Ringaskiddy while supporting the economic development of the area.

originate in Skibbereen and connect to the communities of Baltimore, Schull and Drimoleague, if deemed feasible.

“The development of the West Cork Greenway project will offer a safe and enjoyable active travel route for local communities along its route once complete,” says Mayor of the County of Cork, Cllr Frank O’Flynn. “It would provide a more cost-effective alternative to the private car for commuting and has the potential

contract signed for M28 motorway linking Rochestown with Ringaskiddy 72

069 InBusiness Winter 2023 LGIB_FINAL.indd 72

The Mayor of the County of Cork, Cllr Frank O’Flynn has welcomed Cork County Council’s latest addition to its machinery fleet – six state-of-the-art salt spreaders, each valued at over €220,000, which are set to bolster the Council’s road maintenance during adverse weather conditions. Four of the new salt spreaders were funded by Transport Infrastructure Ireland, with the remaining two funded directly by Cork County Council.

InBUSINESS | WINTER 2023

07/02/2024 17:18

In Association with

LOCAL GOVERNMENT IN BUSINESS NEWS: MUNSTER

CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

Font:

• Din Medium • Din Regular

[ COUNTY LIMERICK ]

€2.2m fund fortifies King John’s Castle and paves way for strategic masterplan

New tourism film promotes Limerick

T

he announcement of €2.264m in Government funding for King John’s Castle’s continued development is being welcomed by the Mayor of the City and County of Limerick Cllr Gerald Mitchell and Limerick City and County Council’s Chief Executive, Dr Pat Daly.

The Council took over the operation of Limerick City’s landmark tourist attraction from Shannon Heritage in April 2022.

All business operations and staff transferred to Discover Limerick DAC, a wholly owned subsidiary of Limerick City and County Council.

The Department of Housing, Local Government and Heritage are

€1M+

supporting the transfer with the provision of the funding.

Director of Economic Development and Tourism with responsibility for Discover Limerick DAC, Gordon Daly says: “This funding will allow Discover Limerick DAC to continue its work in enhancing the visitor experience to one of Limerick’s most popular and historic landmarks. It will also allow the company to proceed with a strategic masterplan for King John’s Castle that will enable the Council to increase the value of the Castle as a world-class visitor attraction that delivers cultural and economic benefits for Limerick and the wider Wild Atlantic Way region.”

funding awarded to support local community climate action in Limerick

Limerick City and County Council launched a suite of climate action programmes aimed at local communities in collaboration with the Department of Environment, Climate and Communications and Department of Tourism, Culture, Arts, Gaeltacht, Sport and Media.

Over €1m is available through two programmes designed to empower communities to shape and build low carbon, sustainable communities in a coherent way to contribute to national climate and energy targets.

InBUSINESS | WINTER 2023

069 InBusiness Winter 2023 LGIB_FINAL.indd 73

L

imerick City and County Council has introduced a new tourism video showcasing the vibrant charm of Limerick – its rich culture, warm hospitality, top-tier visitor experiences and lively nightlife. The video will have widespread visibility, with promotion across television and social media as well as a number of events taking place nationally and internationally. It has been jointly produced by the council’s Marketing and Communications Department alongside the Economic Development, Enterprise and Tourism Department.

Set to musical track “Jenny” by Limerick group Hermitage Green, the video seeks to inspire people to choose Limerick for their next visit, casting a spotlight on the county’s range of attractions and activities. People who embody Limerick’s unique character and energy bring the visual story to life as the viewer is taken on a trip around iconic landmarks including King John’s Castle, the International Rugby Experience, Limerick Greenway, Lough Gur, Limerick City Gallery of Art, Treaty City Brewery, Limerick Milk Market and Wickham Way. Director for Economic Development, Enterprise and Tourism Gordon Daly says: “We are thrilled to unveil Limerick’s newest tourism video – a vibrant showcase of our distinctive and diverse visitor experiences. This film encapsulates the essence of Limerick, filmed at iconic locations, not only highlighting our rich history and contemporary culture but also emphasising the energy that defines us. We invite visitors to explore the unparalleled range of attractions and activities Limerick has to offer. We look forward to inspiring the public to choose Limerick for their next trip, where every moment has its own different kind of energy.”

73

07/02/2024 11:46

In Association with

LOCAL GOVERNMENT IN BUSINESS NEWS: CONNACHT CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

Font:

• Din Medium • Din Regular

[ COUNTY SLIGO ]

Official opening of the O’Connell Street Enhancement Scheme in Sligo

C

athaoirleach of Sligo County Council, Cllr Gerard Mullaney, officially opened the O’Connell Street Enhancement Scheme in Sligo. The project, which received a contribution of €1.25m from the European Regional Development Fund (ERDF), is the first step in the provision of the global public realm strategy for Sligo town. As such, the scheme is considered the flagship project on which the design ethos and rationale for other projects shall be based.

Situated in the town core, the O’Connell Street scheme is part of Sligo’s integrated strategy to revitalise, regenerate and improve the urban environment. It will deliver an attractive urban space with a muchenhanced physical appearance on the street, improved mobility and access and a defined traffic management. The completed project provides improved pedestrian access and mobility for all.

It clearly defines the pedestrian priority areas and delineates the narrower carriageway, providing structure and integrity to the streetscape.

€150K awarded for Sligo outdoor recreation projects

Minister for Rural and Community Development, Heather Humphreys, announced funding of almost €2.3m under the Outdoor Recreation Infrastructure Scheme to support the development of 50 outdoor adventure projects across Ireland including amenities such as walkways, cycleways, rivers, lakes and beaches. Projects funded in Sligo include the Hazelwood Footbridge (€50k), Lough Lumman Viewing Point (€50k) and Coney Island Access (€50k).

74

069 InBusiness Winter 2023 LGIB_FINAL.indd 74

Sligo County Council received the OPW Energy Progress Award, recognising that the Council has passed a 30% energy reduction threshold as part of the Optimising Power @ Work programme. The Council has been participating in the OPW’s awareness campaign since 2017, with the focus being on improving energy efficiency at County Hall. Pictured is Cathaoirleach of Sligo County Council Cllr Gerard Mullaney and David Jeffers, Head of Energy, OPW.

InBUSINESS | WINTER 2023

07/02/2024 11:46

In Association with

LOCAL GOVERNMENT IN BUSINESS NEWS: CONNACHT

CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

Font:

• Din Medium • Din Regular

[ COUNTY MAYO ]

Community Climate Action Programme launches in Mayo

M

ayo County Council launched the new Community Climate Action Programme at the start of December. From a total fund of €24m, Mayo County Council has been allocated a total of €609,000 for community/notfor-profit groups within the county who are interested in developing projects and initiatives which relate to the challenge of addressing climate change. In addition, a total of €3m is available to support cross-border and allisland community climate action partnerships between community organisations in Co Mayo and in Northern Ireland under the Shared Island Community Climate Action. The overall objective of the Community Climate Action Programme is to support and empower communities to shape and build low carbon, sustainable communities in a coherent way to contribute to national climate and energy targets.

Cathaoirleach of Mayo County

InBUSINESS | WINTER 2023

069 InBusiness Winter 2023 LGIB_FINAL.indd 75

Council, Cllr Michael Loftus says: “Community action is at the heart of how we make Mayo a more sustainable and liveable county.

From the Mayo County Council Climate Action Plan engagement, we know that cost is the biggest barrier to climate action for community groups. This €609,000 fund will help to address that and is an opportunity for communities to implement climate action in their local area to build low carbon, sustainable, thriving communities.”

Community Climate Action Officer, Lorna Dennehy adds: “This funding will support community groups to provide leadership within their communities in addressing climate-related challenges at a local level.

From my work with community groups in Mayo, I know they are ambitious and have great ideas for climate action. I’m excited that this fund will help enable the implementation of these ideas and delighted to be on hand to assist communities with the process.”

Galway on the road to become a climate neutral city by 2050 Galway City Council has launched its first ever draft local authority climate action plan which sets out ambitious targets of delivering transformative action across all functions of Galway City Council and throughout Galway City. Through the Climate Action Plan, Galway City Council aims to reduce greenhouse gases on both its operations and the wider city by 51% by 2030 and to become carbon neutral by 2050.

Patricia Philbin, Interim Chief Executive, Galway City Council says: “Collaboration has never been more important in maintaining a dialogue with the people of Galway so that our city has climate action and resilience at the forefront of everything that we do.

As we are witnessing extreme weather events such as increased storms, flooding and droughts here in Ireland, and temperatures reaching over 50°C in mainland Europe, climate breakdown is becoming very real and visible. These events remind us that we all have a responsibility to reduce our greenhouse gas emissions and make positive climate choices.”

75

07/02/2024 11:47

In Association with

LOCAL GOVERNMENT IN BUSINESS NEWS: ULSTER CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

Font:

• Din Medium • Din Regular

[ COUNTY DONEGAL

Donegal’s new campaign celebrates Ireland’s best kept secret

D

onegal County Council and Donegal Tourism launched a new crosschannel marketing campaign, “Donegal – It’s Ours/It’s Yours” in Rockhill House. This strategic campaign, featuring comedian and Donegal native Eric Roberts, positions Donegal as one of Ireland’s best kept secrets – and playfully highlights the locals’ attempts to keep this stunning county under wraps. Spanning digital, PR, social and VOD channels, the campaign is set to reach a vast audience of potential visitors seeking an unforgettable experience in Ireland.

Chair of Donegal Tourism CLG and Chief Executive of Donegal County Council, John G McLaughlin says: “The launch of this campaign marks the beginning of a shoulder season promotion for Donegal’s tourism industry. Tourism has been acknowledged as being one of Donegal’s most important industries; it touches every sector and fuels all parts of our economy.”

Cathaoirleach of Donegal County Council Cllr Martin Harley accepted the official Lonely Planet award at the World Travel Market in London. Lonely Planet praised Donegal for its tranquil solitude, untamed landscapes, welcoming atmosphere and pristine coastal hikes along the Wild Atlantic Way. The guide further accentuated the county’s ancient forts, lively musical traditions and rich heritage of the Irish language, providing an enriching experience for travellers. Pictured is Mary Daly, Tourism Unit, Donegal County Council; Cathaoirleach Cllr Martin Harley; Tom Hall, Vice President Lonely Planet; and Alice Mansergh, CEO Tourism Ireland.

[ COUNTY ANTRIM ]

€7.5M Digital Transformation Flexible Fund for Northern Ireland businesses

John Molloy (Rockhill House), An Cathaoirleach Cllr Martin Harley and Cllr Michael McMahon at the launch of the new cross-channel campaign from Donegal County Council and Donegal Tourism: “Donegal – It’s Ours/It’s Yours”, marketing Donegal as one of Ireland’s best-kept secrets.

Photo: Clive Wasson.

76

069 InBusiness Winter 2023 LGIB_FINAL.indd 76

Small and micro businesses and social enterprises across Belfast and Northern Ireland are set to benefit from £7.5m funding to help accelerate their digital transformation ambitions through the Digital Transformation Flexible Fund. The scheme will operate across all City and Growth Deals in Northern Ireland and is set to stimulate digital innovation through grant assistance between £5,000-£20,000.

InBUSINESS | WINTER 2023

07/02/2024 11:47

In Association with

LOCAL GOVERNMENT IN BUSINESS NEWS: ULSTER

CMYK: 83 / 0 / 8 / 0

CMYK: CMYK: 49 / 0 / 100 / 0 0 / 0 / 0 / 100

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/33

Font:

• Din Medium • Din Regular

[ COUNTY CAVAN ]

€6.3m Virginia Civic Centre opens in Cavan

M

inister for Rural and Community Development Heather Humphreys joined Cathaoirleach of Cavan County Council, Cllr Philip Brady in officially opening the Virginia Civic, Cultural and Library Services Centre. This new cultural and civic hub was funded by €4,783,840 in funding under the Rural Regeneration Development Fund, through the Department of Rural and Community Development, with a further €1.59m in match funding provided from Cavan County Council’s own resources.

The centre has been built up around the historic Ramor Theatre, Cavan’s flagship theatre venue which first opened in 1999 in a deconsecrated 19th century church. As part of the revamp, the neighbouring parochial house has been renovated to provide a box office, lobby and bar area for the theatre and office space, and a digital suite with an interactive tourist information system.

The facility also boasts meeting facilities, a multi-purpose performance/meeting space and opens up the riverside area behind the theatre to create a new civic plaza with a stepped terrace, perfect for hosting outdoor events. The new state-ofthe-art Virginia Library is fully equipped to meet the demands of a 21st century library service, with e-learning, a sensory toy library and PC suite, in addition to an extensive, eclectic and engaging collection of books to educate and inspire visitors of all ages.

Minister for Rural and Community Development, Heather

Photos: Sheila Rooney Photography

Humphreys TD says: “This Virginia Civic, Cultural and Library Services Centre will play a key role in the day-to-day life of this community. Above all, this will be a focal point for the community, a place to bring people together and a place that will attract visitors to the area.”

Vision for Belfast’s waterfront launched

A

new vision sets out to make Belfast one of the world’s great waterfront cities. The Belfast Waterfront Promenade provides a framework to ensure that future regeneration of the city’s waterfront, one of the largest in Europe, follows an agreed set of design principles.

The new approach was developed by the Belfast Waterfront Task Group, made up of representatives from charity Maritime Belfast Trust, Belfast City Council, Belfast Harbour, Titanic Quarter Limited, Tourism NI and the Departments for Communities, Infrastructure, the Economy and of Agriculture, Environment and Rural Affairs.

Stretching from Sailortown to Ormeau Park, over half of the 10,000m waterfront remains available for development.

Those behind the Promenade plan believe this is a generational opportunity to reshape Belfast’s relationship with its waterfront and maximise the area’s potential to provide economic and social benefits for all of Northern Ireland.

Kerrie Sweeney, CEO of Maritime Belfast Trust says: “Over the past 30 years, Belfast has rediscovered its waterfront with projects such as the Lagan Weir, ICC Belfast, Odyssey Arena, Titanic Quarter and City Quays.

Such is its scale, however, over half of the city’s waterfront area remains to be regenerated. We’re ready for the next stage, but this generational opportunity will only realise its full potential if everyone adopts a joined-up approach.”

Councillor Clíodhna Nic Bhranair, Chair of Belfast City Council’s City Growth and Regeneration Committee adds: “As we’ve outlined in A Bolder Vision for Belfast, we’re passionate about enhancing connectivity in the city – and now, the Belfast Waterfront Promenade gives us an unparalleled opportunity to turn towards the river and connect right through the heart of the city along both sides of its waterfront.”

InBUSINESS | WINTER 2023

069 InBusiness Winter 2023 LGIB_FINAL.indd 77

77

07/02/2024 11:47

CMYK: 83 / 0 / 8 / 0

CMYK: CMYK 49 / 0 / 100 / 0 0 / 0 /

HEX: 40B3DF

HEX: A8CB17

HEX: 1f1e21

RGB: 64/179/223

RGB: 168/203/23

RGB: 31/30/

Font:

• Din Medium • Din Regular

Informing you about the work of local authorities in supporting the business needs of their community...

To tell us what your local council is doing for business email sorcha.corcoran@ashvillemediagroup.com

In Association with

069 InBusiness Winter 2023 LGIB_FINAL.indd 78

07/02/2024 11:47

LIFESTYLE: Books

After a tumultuous few years, businesses are now facing into a period of renewed growth. InBUSINESS chooses four books to help optimise your potential in 2024.

SKILLS DEVELOPMENT

PRESENTING How to Tell a Story: The Essential Guide to Memorable Storytelling from The Moth

By Meg Bowles, Catherine Burns, et al

ANALOG

By Robert Hassan

Are you someone who, surrounded by screens and smart devices, craves the “realness” of analog, seeking out vinyl records, fountain pens and cameras with film? Hassan invites us along on his highly accessible and entertainingly concise guided tour of how we got to where we are and why we need to actively appreciate what the analog domain really was and still is, rather than imagining it as something antique to be left behind.

Surveying some of the major developments of analog technology, Hassan shows us what’s been lost with the digital and where the transition to digital suffers by the downgrading of human participation in the humantechnology relationship. We have unwittingly unmoored ourselves, Hassan warns, from the anchors of analog technology and the natural world. Our analog nostalgia is for those ancient aspects of who and what we are. Along the way, he discusses the appeal of the 2011 silent, black-and-white Oscar-winning film The Artist; the revival of the non-e-book book; the early mechanical clocks that enforced prayer and worship times; and the programmable loom. He discusses the effect of the typewriter on Nietzsche’s productivity, the pivotal invention of the telegraph and the popularity of the first televisions, despite their terrible picture quality.

ONE FOR THE COMMUTE

Audio books to make the most of the M50 backlog

THE POWER OF REGRET

HOW LOOKING BACKWARD MOVES US FORWARD

By Daniel H. Pink Regrets are a universal and healthy part of being human and can sometimes help us make smarter decisions, perform better at work and school and bring greater meaning to our lives. Drawing on research in social psychology, neuroscience and biology, Pink debunks the myth of the “no regrets” philosophy of life. Using his World Regret Survey, the collected regrets from more than 15,000 people in 105 countries, he lays out the four core regrets that each of us has. These deep regrets offer compelling insights into how we live and how we can find a better path forward. Packed with true stories of people’s regrets as well as practical takeaways for reimagining regret as a positive force, The Power of Regret shows how we can live richer, more engaged lives.

InBUSINESS | WINTER 2023

079 InBusiness Winter 2024_Books_FINAL.indd 79

Whether your goal is to deliver the perfect presentation, give a moving eulogy, ace a job interview or simply connect more deeply to those around you, The Moth team reveal the secrets of their time-honed process and use examples from beloved storytellers like Neil Gaiman, Elizabeth Gilbert, Nikesh Shukla, Sarfraz Manzoor and more, to show you how to explore structures that will boost the impact of your story and deliver your stories with confidence. It will give you the skills to bring dry facts and figures to life when you reframe them as human experience.

LEADING

Leading Lightly: Lower Your Stress, Think with Clarity, and Lead with Ease

By Jody Michael

Leading lightly is about looking at what you do through a radical new lens. It’s a way to powerfully transform a person’s performance, make better decisions, gain greater self-awareness and develop the capacity to manage one’s life with enduring ease and clarity. Part leadership, part mental fitness, part health and wellness guide, Leading Lightly empowers readers to work at their best and operate at their fullest potential. Stress and difficulty don’t have to be a given. Learning to lead lightly and live mindfully can profoundly change the trajectory of a person’s day. This book is for anyone who finds themselves overloaded, frustrated, anxious or exhausted by their life circumstances.

It offers more than just tactical strategies for sustained optimal performance at work, but transcends that, helping people develop a conscious approach to all the facets of their life, so they’re able to leverage the choices they have each day and take action that puts them in control of their experience. In this, readers will not only be able to create better outcomes, but also do this in a way that energises and enlivens them.

79

07/02/2024 10:34

EAR TO THE Could you tell us about The Entrepreneur Experiment and why you created this podcast?

I started the podcast back in 2019 to meet interesting people. I saw it as a chance to get a new mentor every single week. Busy and interesting founders don’t have time to meet random people, so I felt starting the podcast gave me the perfect opportunity to sit down with them.

GROUND

InBUSINESS RECOMMENDS THREE PODCASTS TO SUBSCRIBE TO THIS QUARTER.

What are the key goals an entrepreneur should consider before starting a business?

Don’t overthink it. The main reasons startups fail is that they never start. Going from zero to one is the hardest part. Don’t keep telling people what you will do, just get on and do it.

InBUSINESS SPOKE WITH GARY FOX, HOST OF THE ENTREPRENEUR EXPERIMENT PODCAST, ABOUT LEARNING NEW THINGS EVERY WEEK AND BECOMING COMFORTABLE WITH FAILURE ON YOUR ENTREPRENEUR JOURNEY

Gary Fox

The Entrepreneur Experiment podcast is available at www.mrgaryfox.com/ podcast and to download online.

80

Are there positives you can learn from your failures on your entrepreneur journey?

I have learned more from the failures than the wins.

My entire business ethos is to experiment. Being an entrepreneur is all about becoming comfortable with failure and never seeing it as the final outcome.

Is there anything new you have learned or have your own views changed during the making of the podcast?

I’m learning new things every single week. Each guest teaches me something brand new and that’s why I am addicted to doing this podcast. It’s making me a better entrepreneur.

Do you have any tips on how to approach a mentor?

This is an area I’m very passionate about as most people are awful at asking for advice or seeking a mentor. Here is the playbook for finding a mentor.

Respect their time, be specific with the question you are asking them, don’t expect them to solve all your problems and most of all, follow up with the results of the advice or tips they gave you.

What are the challenges entrepreneurs will face in 2024?

The biggest challenge is to ignore the noise. Entrepreneurs face the same challenges every single year. The key is to recognise that most patterns repeat and you must only focus on the things that are in your direct control.

What can we expect from The Entrepreneur Experiment in the future?

2023 has been a year of massive growth. Downloads have grown by over 200% already this year. In 2024, I am expanding the podcast to the UK and the USA.

Follow The Entrepreneur Experiment podcast on:

080 InBusiness Winter 2023_Podcasts_FINAL.indd 80

/in/mrgaryfox/

/@mrgaryfox

MADE IN IRELAND

YOUNG HOT GUYS Young Hot Guys is the podcast you most desire. It is hot enough to melt your eardrums and so young that its generation hasn’t even been named yet. But what is it about… well, my friend, exactly.

NOT TO BE MISSED

HOT MONEY: THE NEW NARCOS A middle-aged electrician is murdered in a quiet Amsterdam suburb. The case leads to a web of drugs, money laundering and State-sponsored assassinations that stretches from Dublin to Dubai.

Miles Johnson exposes the everfuzzier line between criminals and legitimate business people.

THE BUSINESS PICK

DOWN TO BUSINESS Hosted by Bobby Kerr, Down To Business is a lively show focusing on Irish businesses and industry.

It talks to the people behind Irish businesses, both big and small, to get their insights into their industries, other industries and what it takes to be successful.

InBUSINESS | WINTER 2023

07/02/2024 10:39

Take the first step on your company’s energy efficiency journey with a free, remote energy assessment.

Our experts will help you identify opportunities to: • Reduce energy wastage • Optimise energy consumption • Digitise energy usage

Request your assessment

se.com/uk/services

1C_Schneider Electric_Chambers Ireland Winter 2023_V1.indd 1

09/01/2024 16:30

CONNECT TO THE MAGIC Get in touch: 1800 941 941 insidesales@virginmedia.ie virginmedia.ie/business facebook.com/VMBusinessIreland @VMBusinessIRL linkedin.com/company/virgin-media-business-ireland

253169_1C_Virgin Media_InBusiness Winter 2023_V1.indd 1

11/12/2023 15:57