Ag 17 may, 2018

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Thursday, May 17, 2018

Since Sept 27, 1879

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THE INDEPENDENT VOICE OF MID CANTERBURY

Let the vows begin Royal wedding fever has gripped Mid Canterbury and among those preparing to dress up are Margaret Jackson (left) and Jenny Beach.

Going eco-friendly P4

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PHOTO SUSAN SANDYS 160518-SS-103

Angry customers still left wanting BY SUSAN SANDYS

it’s not just us that experience things like this,” she said. “In April we had another huge setback. We had a break-in where a lot of our moulds and our stock were damaged.” The business would take two weeks to catch up on delayed orders, and refunds would be granted according to the refund policy on the company’s website. The Guardian could not see any such policy on the business’s website, however Kirkaldie explained the policy as requiring customers to contact the business within 14 days of delivery with proof of damage. FROM Disgruntled customer Cassie Saunders of Hamilton said the interview was

SUSAN.S@THEGUARDIAN.CO.NZ

Adams sets court on fire P24

Many Cemented by H customers remain disgruntled despite the Ashburton business’s founder fronting on radio yesterday. After avoiding Fair Go and newspaper reporters, Cali Kirkaldie told breakfast host Phill Hooper that the online concrete product business had been a victim of growing pains, as well as a break-in. “Unexpectedly in February we had a huge amount of orders all at once, which effectively put us behind with everything that we were doing,” Kirkaldie said. “Unfortunately growing pains happen to a lot of different companies, and

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• Push button start • 8” colour touchscreen with satellite 1 and navigation, Apple Car Play +ORC Android Auto integration2 TEST DRIVE TODAY. • Push button start • colour Reverse camera • 8” touchscreen with satellite 3 and accessories and is not available in navigation, Apple Car Play and 1. Special pricing is available until 31st March 2018, or while stocks last, at participating Ford New Zealand dealerships. The special price excludes on road costs, options • Emergency Brake Assist (EBA) 2 Autoshown integration conjunction with any other special offers. Windows darkened for artistic affect and are not available as shown.Android Window tinting is darker than the standard tinting sold with this vehicle. Actual tinting limits subject to New Zealand laws and regulations. 2. Apple™ and Apple Carplay™ are trademarks of Apple Inc., in the U.S. and other Android™, Android Auto™ and Google Maps™ are • registered Cruise control withcountries. adjustable • Reverse camera registered trademarks of Google Inc. For phone and media player compatibility, please visit www.ford.co.nz/sync.3. Driver-assist features are supplemental and do not replace drivers judgement. speedBrake limiting • Emergency Assistdevice (EBA)3

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1. Special2018, pricingor is available until 31st March or while stocks last, New at participating New Zealand The dealerships. Theprice special price excludes on road costs, options andand accessories and is not available 1. Special pricing is available until 31st March while stocks last, at2018, participating Ford ZealandFord dealerships. special excludes on road costs, options accessories and is notinavailable in conjunction with any other special offers. Windows darkened for artistic affect and are not available as shown. Window tinting shown is darker than the standard tinting sold with this vehicle. Actual tinting conjunction with any other special offers. darkened for artistic affect2.and areand notApple available asareshown. Window shown is darker the standard tinting sold with vehicle. tinting limitsWindows subject to New Zealand laws and regulations. Apple™ Carplay™ trademarks of Appletinting Inc., registered in the U.S. andthan other countries. Android™, Android Auto™ andthis Google Maps™Actual are limits subject to New Zealand laws andregistered regulations. 2. Apple™ Apple are trademarks of Apple Inc., registered in the U.S. and otherare countries. Android™, Android Auto™ and Google Maps™ are trademarks of Googleand Inc. For phoneCarplay™ and media player compatibility, please visit www.ford.co.nz/sync.3. Driver-assist features supplemental and do not replace drivers judgement. registered trademarks of Google Inc. For phone and media player compatibility, please visit www.ford.co.nz/sync.3. Driver-assist features are supplemental and do not replace drivers judgement.

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“complete lies”, and she was still waiting for a refund. She appeared on Fair Go earlier this week after spending $700 and having only some of her order arrive, and this was poor quality. She had emailed Kirkaldie several times over several weeks with no response. Recently however Kirkaldie had said she would take the products back, look at them and refund accordingly. However, Saunders had been advised by Fair Go to not return the products until receiving a refund.

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1. Special pricing is available until 31st March 2018, or while stocks last, at participating Ford New Zealand dealerships. The special price excludes on road costs, options and accessories and is not available in conjunction with any other special offers. Windows darkened for artistic affect and are not available as shown. Window tinting shown is darker than the standard tinting sold with this vehicle. Actual tinting limits subject to New Zealand laws and regulations. 2. Apple™ and123 Apple Carplay™ Road are trademarks of Apple Inc., registered in the U.S.5678 and other countries. Android™, Android Auto™ and Google Maps™ are registered trademarks of Google Inc. For phone and media player Sample | SAMPLEVILLE | P 01 234 | anywhereford.co.nz compatibility, please visit www.ford.co.nz/sync.3. Driver-assist features are supplemental and do not replace drivers judgement.

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