8.4 Appendix 4 – Equalities objectives

8.4 Appendix 4 – Equalities objectives

Objective 1: Improve our understanding of our diverse communities in all that we do. We will do this by: • Improving the collection and analysis of quantitative and qualitative information to shape decision making (e.g. through use of analytical tools, data sources and performance measures). • Disseminating our improved understanding of different characteristics within our communities to members and officers using tools such as the borough profile and training. • Maintaining and strengthen community resilience (e.g. maintaining the good relations with our partners built through the Covid-19 response and working together to understand where we may need to target interventions). • Developing a community action plan.

Objective 2: Encourage all residents to have a say in the decisions that affect them and get involved in their local communities. We will do this by: • Further developing ways of engaging individual and communities to ensure their voice is heard (e.g. virtual meetings, social media campaigns, petition scheme).

Objective 3: Deliver services and customer care to meet the needs of all our residents. We will do this by: • Ensuring we are not leaving people behind when redesigning our services. • Delivering Digital transformation (e.g. new website that delivers our accessibility statement through embedded design principles). • Including appropriate impact assessments in Cabinet reports and ensuring these are completed to a high standard (e.g. through regular reviews of draft Equality

Impact Assessments). • Engaging communities in project and service design.

Objective 4: Deliver organisational change to enable a more inclusive and diverse workforce. We will do this by: • Organisational cultural change (e.g. mandatory equalities and diversity training). • Remote working (e.g. review of HR policies, production of remote working guidance, recruitment and selection and employee engagement). • Being an inclusive employer by understanding the needs of people with different characteristics within the workforce and making adaptations that make all feel welcome