Onboarding Guide
A quick guide to our company, tools and processes
Onboarding Guide
Welcome, and thank you for partnering with Ascent Global Logistics.
This guide has been created to make the onboarding process simple and efficient. Here you will find the information needed to complete the setup required for invoicing and system registration.
The guide is organized into two sections. The first explains how to register our two billing entities in your system. The second outlines the information and documentation we require to register your company in our system.
Our goal is to provide a clear, self-service resource that helps you complete these steps quickly and accurately, allowing us to begin working together without delays.
If you need additional support, our team will be happy to assist.
How to Register
Ascent Billing Entities in Your System
Onboarding Guide
Thank you for collaborating with Ascent Global Logistics.
To begin the onboarding process, please register the following two billing entities in your system. These entities are used depending on the type of service provided.
*Billing only issued in USD AscentOnDemandInc.
[Click here]
This entity will be used for the following services:
Air movements:
- Charter: Dedicated air service
- HWAF (Heavy Weight Air Freight): Consolidated air service
- OBC (On-Board Courier): Transportation of material by a person)
Cross-border ground movements (export and import)
Intra-US: Ground movements within the United States
Ascent Global Logistics de Mexico
[Click here]
GroundServiceswithinMexicoarebilledbythisentity. TheservicescanbebilledinUSDorMXN(dependingon customerneeds),anditmustbesetupasanadditional accountforVATpurposes.
We remain available for any questions or additional information you may require.
Information Required to Register Your Company as a Customer
Onboarding Guide
Onboarding Process
To complete the onboarding process, we require the following information to register your company in our system. Please review and share the applicable documentation.
Company Tax Documentation
Please provide the tax document corresponding to the entity that will be billed for services.
If your company is located in the United States: - W-9 Form
If your company is located in Mexico: - Constancia de Situación Fiscal (CSF) - Opinión del cumplimiento de obligaciones fiscales (Opinion Positiva del SAT)
*If there are multiple invoicing locations, please provide the information for each one.
Invoicing Process
To ensure invoices are issued correctly and processed without delays, we need to understand your company’s invoicing requirements.
You may choose one of the following options:
Option 1
- Share a document that outlines your invoicing process and requirements.
Option 2
- Complete our form with the key invoicing details.
Why do we request this information?
This helps us:
Avoid invoice rejections
Comply with tax requirements
Ensure timely payments
Activate your account quickly