Display of gratitude

Multiple Channels Offer Opportunities For Associates To Receive Messages Of Thanks

Leaders and associates used Ascension communication channels and collaborative spaces to share gratitude through videos, huddles/meetings, emails, over 1,500 kudos on the Ascension Kudoboard, and nearly 4,000 e-cards circulated during multiple appreciation days earlier this year. In-person and virtual celebrations included those for Doctors’ Week, Employee Appreciation Day, Nurses Week, Patient Safety Week, Earth Day, Hospital Week, Mission Week and more. Here, associates share some of their messages of deep listening and quality care.

“I appreciate our NICU associates at Ascension St. Vincent’s Birmingham [Alabama] for the dedication and immense love they show daily to their tiny patients and their families. We recently recognized folks in Women & Children’s at Ascension St. Vincent’s Birmingham with a Mardi Gras celebration to thank everyone for the commitment they made to getting our newborn screening ‘unsatisfactory’ rate to below 5%. Their hard work got our rate to 2.75%! Thank you all so very much!” — MADONNA N.

Ascension Illinois Ministry Market Executive Polly Davenport’s heartfelt gratitude to her teams noted their continuous commitment to providing high-quality care. “Let us always remember to extend kindness, listen to understand and SERVE together,” she said.

“Just wanted to say how much you are appreciated for the work you’ve done in support of Clinical Informatics. … We appreciate your willingness to listen and the wisdom you brought to the group.” —

CHERYL R.

“Employee Appreciation Day always reminds me how lucky and blessed I am to have such outstanding, strong and valuable Ascension Texas Pharmacy employees like you.

“Despite all the challenges we faced during the last few years, including the dangerous times during the COVID-19 pandemic, you all, Ascension Texas pharmacists, technicians, pharmacy students and residents, as well as pharmacy support personnel, continued your hard work and efforts in providing our customers and patients with outstanding services.” —

AZIZ S.

Appreciating When It Matters

Celebrating is easy when Ascension care teams are doing extraordinary things every single day. Leaders and associates can take advantage of special moments by sharing their gratitude.

Team celebrations: Create a special Event Kudoboard and invite others to share a note of gratitude or encouragement.

Work milestones: Hang a banner or sign a team card to celebrate the occasion together.

System-wide celebrations: Join others across the country on the Ascension Kudoboard or reshare social media posts that celebrate your Ascension co-workers.

Special recognitions: Send an e-card or pick up the phone to congratulate; share good news at your next team huddle.

Thank you, ASMCA [Ascension Seton Medical Center Austin, Texas] Rehabilitation Services! All of these smiling faces work hard to ensure our patients receive the excellent care they deserve. Your time and efforts help our patients get home safely to their loved ones sooner!

@STACIE JEMPTY

FROM MACKALAH GREEN, PT, DPT REHABILITATION SUPERVISOR

I want to give a HUGE SHOUT-OUT to the CSM-Ozaukee [Ascension Columbia St. Mary’s Hospital - Ozaukee Campus, Wisconsin] Surgery Services Team (Anesthesia/OR and PACU teams)!! They are by far the most talented and dedicated team I have had the pleasure and privilege of working with and I could not do my job without each and every one of them. KUDOS to each one of you for your devotion to our patients. You should be proud of all that you do. I know I am VERY PROUD of all of you and our department!

FROM JOE MCGRAW, MHA, BSN, RN SURGERY SERVICES MANAGER

Thank you to our awesome L&D [Labor & Delivery] team at Ascension Saint Agnes!! Although this picture only shows some of our team, I want to recognize everyone! It’s because of your dedication, commitment and passion that we are able to keep our patient satisfaction high and our safety concerns low.

FROM L&D STAFF

The Pharmacy Techs at MIROC [Ascension Providence Rochester, Michigan] are the BEST! They work hard every day to ensure that the nurses have the medications they need to give our patients. Thank you to all the Ascension Providence Rochester pharmacy technicians for all you do!

FROM LINDSAY SCHWALBACH DIRECTOR OF PHARMACY

Ascension Illinois Children’s Center of Chicago’s “February Extravaganza” in celebration of Black History Month, Valentine’s Day and Heart Health Month through trivia games with staff, raffle and pizza.

Thank you CCC team for all that you do!

FROM

MA GEMMA ESMALLA