High-reliability practices are key to advancing safety, quality

AMPLIFYING

Use the QR code to watch a short video that underscores our commitment to this work. All associates are invited to join in recommitting to providing safe and uncompromised care to all those we serve and serve beside.

Providing safe, high-quality care is critical to our Mission and our dedication to exceeding patient expectations to make Ascension the healthcare provider of choice in the communities we serve.

Ascension committed to being a high-reliability organization (HRO) more than a decade ago and has since adopted HRO principles and accompanying safety behaviors. Over the next 18 months, we will be amplifying our Culture of Safety work by continuing to model these high-reliability behaviors and practices. This includes a commitment to transparency, communication, education and learning.

“Enhanced leadership safety rounds will help guide intentional conversations with members of our care teams,” said Richard Fogel, MD, FACC, FHRS, Executive Vice President and Chief Clinical Officer, Ascension. “New educational opportunities will also be provided, as we work in partnership to foster an ‘all teach, and all learn’ environment.”

“Safety should not be considered an initiative, but instead is a shared, continuous and collective process that is constantly evolving and rewards committed and involved individuals and teams,” said Sally Deitch, MSN, MHA, RN, FACHE, Executive Vice President, Nursing and Operations Infrastructure, Ascension. “This work encompasses every level of our national ministry. Safety is everyone’s responsibility. ”