Thisdocumentoutlinesthedeliverablesandscopeofworkfortheclientand feestructure.Thecontractwillbesentafteracceptanceofthefeeproposal.
"INORDERTOBEWELL-DESIGNED,ASPACEMUSTBEBOTH FUNCTIONAL&BEAUTIFUL"
-RYANWILLIAMSOWNER, ARTISAN DESIGN STUDIO
WE LOVE OUR CLIENTS!
"Ryanispatient,kindand understanding. Sheisatrueprofessional. Weputourtrustinherandshehas neverdisappointed.Shealways comesthroughandalwayshasher client’sbestinterestinmind.
Wewouldnotuseanyoneelse."
-Renee&NormanShirley
"Ithasbeenapleasuretoworkwith Ryan.Shelistenstothevisionofher clientsandbringslifetotheproject. Herabilitytocollaborateand communicatewithbuilders/ contractorsisoutstanding.She blendsbeautifuldesignwith functionalityforafamily.Weare thrilledwiththebeautifulhomeshe
helpeduscreate."
-Sue&RickHaviland
"Wordscan'talwaysexpress ourfeelingsaboutthechanges thathavebeenmadewithin ourhome.Wearemesmerized bythetransformation!"
-Dennis&ValerieRileyArtisanDesignStudioisaboutiqueinteriordesignfirmlocatedinhistoricRoswell,GA.We focusonresidentialnewconstruction,remodeling&furnishingsprojects,aswellaslight commercialprojects
Weareadedicatedteam,herenotonlytocreatebeautifulandfunctionalspacesforour clients,buttohelpensuretheirprojectsrunsmoothly
Weprideourselvesonoutstandingcustomerservice,professionalismandcommunication
Ourclientsarebusyprofessionalsandparentswhodon'thavethetimeorthevisiontopull theirspacestogether,theconfidenceintheirowndesigndecisions,theeducationto implementgooddesign,therightsourcestofindwhattheyarelookingfor,ora combinationofallofthesethings.Wealleviatetheindecision,stress,guesswork, frustration&andmistakesthatarecommonindesignprojects.
Ryangrewupinacustomhomebuildingfamilyandunderstandsbuildingandconstruction onalevelthatfewdesignersgrasp
Her 20+ years of design expertise allows for seamless collaboration between the design of yourprojectandtheexecutionofitsdetails.Havinganenjoyableprocessisasimportantto usastheendresult.
We consider our clients family and work tirelessly to ensure their satisfaction with Artisan DesignStudio
ArtisanDesignStudioisownedbyleaddesigner,Ryan Williams.Shehasbeenpracticinginteriordesignfor20 yearsandhasbeenabusinessownerformorethan10of those.Ryan'sgoalonallofherprojectsistolearnabouther clientsandtheirfamiliestoensurethatshe'snotonly creatingbeautifulspacesforthem,butalsoimprovingtheir mental,physicalandemotionalwellbeing.Sheprides herselfonbeingtheexpertintheroom,butalsoafriendat thetable.
RyangraduatedwithaBachelorsofSciencedegreein Furnishings&InteriorsfromtheUniversityofGeorgia. SheisanAtlantanativeandcurrentlyliveswithher husbandandtwochildreninRoswell.
Home isn't a place. It's a feeling.
SallyisRyan'sdesignassistantandisavital partoftheArtisanDesignStudioteam.She helpswithsourcing,procurementandallof thebehindthescenessorcerythatkeepsour projectsmovingforward.Sallyhasbeen workinginthedesignindustryforover30 yearsandhasbeenwithArtisanDesign Studiosince2020.ShelivesinCantonwithher husbandScott,andtheiradorablefurbabies.
DESIGN COORDINATOR
Sally Bowman
OurprojectsincludeaDesignFlatFee,aMinimum ExpenditureandProjectManagementFees
The Design Flat Fee
Basedontheagreed-uponprojectscope,wewilldevelopaflatfeeforthe designservicesneededtocompleteyourproject.Thisensurestherewillbeno guessingathowmuchourserviceswillcost,orsurprisesoninvoices.
The Minimum Expenditure
Eachfullservicedesignprojectwillincludeaminimumexpenditureon tangibleelementsfortheproject.Thisexpenditurecanincludefurnishings, rugs,lighting,customwindowtreatments,artwork,bedding,etc.Thisisnota budgetpersebutaminimumagreeduponamounttoengageour resources.
Project Management - Hourly
Projectmanagementtimeisbilledmonthly.Projectmanagementincludes on-sitemeetingtimewithyourcontractor,subcontractors,etc.Becauseonsitemeetingsinvolveothervendors,wearenotalwaysincontrolofthe timelinesofthesemeetings,sounlessnotedinyourscope,thistimeisbilled separatelyfromtheprojectdesignfee.
Fullredesignofkitchenandhowitflowsintomudroom/laundry, familyroom&diningroom
Redesignoflaundry/mudroom/pantryarea
Configurefamilyroomlayout/focalpointforbetterflow& furnishingsplacement
Faceliftpowderbath(withoptiontomove,ifdesired)
Spaceplanupstairsmastersuitetoaddlaundryareawith entrancetohallwayandreconfiguresittingarea(s)forbetter function
Redesignmasterbathroom(nofinishesselectionsatthispoint)
Toscalespaceplans:As-builtplans,kitchenareaplans, mastersuiteplans Paintcolors
KITCHEN:
Createasbuiltfloorplans
Redesignkitchenlayout&flowtootherareasofdownstairs
Cabinetlayoutsandelevations
Applianceselection
Kitchenfinishes:Cabinetfinishes,doorstyles&moldings, countertops,backsplashselection,lighting,plumbing& hardware
Plumbing&LightingSelections
LAUNDRY: Cabinetryplans&elevations
Cabinetryfinishes,doorstyles,etc
Countertop&tileselection&summaries
Cabinethardware
Plumbing&Lightingselections
POWDERBATH:
NewVanity,lighting,plumbingfixtures,mirror
Paint,optionforwallpaper/artforvisualinterest
Optiontoreconfiguredownstairstomovepowderbath
PRIMARYSUITEPREPLANNING:
Reconfigureprimarysuiteforfuturedesignofnewlaundry room,betteruseofsittingareas,reconfigureprimarybathroom, etc
Nomaterialsselectionsareincludedatthistime,just spaceplanningsothatplumbing&drainlinescanbemoved duringkitchenremodel
DELIVERABLES:WHAT YOU CAN EXPECT FROM US
THECLIENTEXPERIENCE&ONBOARDING-GETTINGSTARTED
Submitdetailedquestionnaireforreview
VerifiedFieldMeasureofSpacesincludedinscope
InternalAnalysisoftheclient'swishlisttodetermineneeds&wants
Highlightdesigninspirationtohelpclientvisualizedirection
Weeklyrecapemailsfromstarttofinishofprojecttoprovide schedulinginformation&progressnotes
CREATIVECOMPOSITION-GENERATINGTHEMAGIC
Designofspaceplanoptionsbasedonfunctionality,budget
Prepareschematicfloorplansforeachareaofscope
Identifymaterials/finishesforeachareaofscope
Presentationofdesignconceptsincludingmaterials,finishes& fixturesforreviewandrefinement
DELIVERABLES:WHAT YOU CAN EXPECT FROM US
CONSTRUCTIONDOCUMENTATIONWHERENEEDED-ENSURINGSUCCESS
Overalldrawings&elevationsofallapplicableareas
Developspecificationbookforcontractor&subs(ie:TheWorksite Bible)
Tile&paintsummariesasneeded
Hardwareplacementdiagrams
INVESTMENTMANAGEMENT-KEEPINGGOALSINMIND
Budgetdiscussion
Allowancemanagementfromcontractor
DELIVERABLES:WHAT YOU CAN EXPECT FROM US
Ensuringselectionsareinaccordancewithdesiredtimeline SCHEDULING&PLANNING
PROCUREMENT-ALLTHEMOVINGPARTS
Orderallsamplesforpresentations
Prepareselectionssummariesforitemsorderedbycontractor PreparepurchaseordersforallitemsorderedbyArtisan Ordering,tracking,managingreceivingofallitemsorderedby Artisan
INSTALLATION-THEFUNPART
Coordinateprofessionaldelivery&installationofallfurnishings, windowtreatments&accessoriesprocuredbyArtisanDesign Studio(ifapplicable)
Installdaystyling
CreateArtisanDesignStudiowrapupbookwithwarranties& careinstructions
On-sitecontruction-basedmeetingswithcontractors andsubcontractorswhichareincludedinyourdesign proposal:
SiteVisit1-DetailedFieldMeasurements
SiteVisit2-In-depthmeetingwithcontractor/architecttoreview planchanges
SiteVisit3-Meetingtoreviewframingchanges,electrical& plumbingmodifications
SiteVisit4-Cabinetrydesignmeetingonsite
SiteVisit5-CountertopTemplate
SiteVisit6-ElectricalInstall
In-studioorin-homedesign-basedmeetingswith clientsregardingdesigndecisionswhichareincluded indesignfee:
Designmeeting1-Kitchendesignstylemeetingtodetermine
overallprojectneedsandstylegoals
Designmeeting2-Kitchenfunctionmeetingtodetermine
cabinetry&storageneeds,aswellasappliancerequirements
***Appointments1&2canbecombinedintooneextensive appointmentifdesired
Designmeeting3-Kitchenfinishesreview(cabinetfinish, backsplash,countertops,cabinethardware)
DesignMeeting4-Plumbing&LightingReview
DesignMeeting5-Layoutreview&revisionsforprimarysuite reconfiguration
Weunderstandthatourclientsneedtoknowwhattoexpectinthis processaswellasknowtheestimatedcostofachievingthevisionweare workingtocreate
Ratherthanbillingatanhourlyrateforthedesignprocess,thisflatfeegivesour clientsabetterideafromthebeginningoftheprojectofwhatwillberequiredtodo thebestjobontheirbehalf.Thisfeeisdevelopedbyconsiderationofourhistorical dataofsimilarprojects,thesize&scopeofworkoutlinedandourestimatedtimeto completethedeliverables.
Additionalprojectmanagementwillbeinvolvedintheprojectexecutionand coordinationwiththecontractor/subsforanhourlyrateof$200/hourforthisportion oftheservicesisoutlinedontheadditionalservicespage.
Theminimumexpenditureforyourprojectistheinvestmentinproductsyouare agreeingtopurchasethroughArtisanDesignStudio.ThisistheMINIMUMamount youcanexpecttospendtofurnishyourspaceinamannerconsistentwiththe workyou'veseenfromArtisanDesignStudio.Thisisnotabudget.
Itemsestimatedforminimumexpenditure:Powderbathvanity,powderbathmirror& lighting,kitchencabinethardware,kitchen/breakfastlighting
Thebenefitstoourclientsofaminimumexpenditure:
Becauseofthevolumewemeetwithourvendors,weareabletoofferverycompetitive pricingfortheitemsincludedinyourexpenditure
Wehaveaccesstouniqueoptionsthataresimplynotavailabletothoseoutsideofthe designtrade
Wecontrolallproductorderstoensureaccuracyandtrackallordersregularlyto ensureitemsshipandarriveasexpected
Wecontrolthereceivingatourclimatecontrolledwarehousetoensureitemsare inspectedintimetoreportandcorrectanydamages
Wehandlethedeliverytoyourprojecttoensurethatitemsmakeittothejobsitein perfectcondition&ontime
Weareabletokeepourdesignfeesreasonablesinceaportionofthecostsassociated withdesigningthejobforourclientscanbecoveredbythesaleofproductsyou'llbe purchasinganyway
Inshort,thisallowsourclientsthepeaceofmindtodowhattheydobestbecausewe areinchargeofwhatWEdobest
Thisis,withoutquestion,thebestoptionforensuringclientsatisfaction.Inadditionto beingfrustrating,delayscancostyoumoney,andwe'reheretokeepthingsmoving forward.
DON'T WORRY. WE'VE GOT THIS!
Projectmanagementfeesarehourlydesignfeesforonsitemeetings/inofficephonecalls, etcthatfalloutsideoftheoriginalscopeoftheproject.Thesearebilledoverandabovethe standardfeesbecauseoftentimes,theseappointmentsarescheduledbyandconductedby outsidetradespeopleandwehavelittlecontroloverthefrequencyanddurationofthese meetings.Thesefeesareaccruedhourlyatareducedrateof$200perhourandbilled monthly
Additionaldesignservices,plans,3Dmodelsordrawingsthatarerequestedoutsideofthe agreeduponscopeofworkarebilledatourstandardrateof$200perhour.Anycontractor requestswillalwaysbeapprovedbytheclientpriortoanyworkbeingdone
MostofourprojectsarewithinthenorthAtlantaarea.We'rehappytoworkonprojects outsideofthemetroarea,butprojectsoutsideofa30mileradiusofourstudioinRoswellwill incuratravelchargeof$100perhour
Yes!Wewillworkonyourvacationhomeorinvestmentproperty.Feesforoutoftownjobwill beassessedonacasebycasebasis
AnaddedsetofeyesonyourplansBEFOREconstructionbeginsisINVALUABLEtoensuringa successfulendresult.Changesmadeafterconstructionbeginscanbechallenging& expensive
DesignFeesareduepriortostartofproject,typicallywhen contractissigned
Multi-stageprojectsmayhavedesignfeesstaggered basedontimelineofeachphase
Paymentsforfeesmaybemadebycash,checkor
electroniccheck(Vialinkonourinvoice).Electronic&Credit Cardpaymentswillbeassessedprocessingfees
Twobasicrevisionsareincluded,anyadditionalaredoneat theArtisanDesignStudiorevisionrateof$200.00perhour.
Anyworkoutsideofscopeoutlinedhereinwillrequirea signedaddendum/changeorderbytheclient.
Productordersmustbepaid100%inadvanceofordering Custommerchandiseismadeforourclients,andtherefore, isnotreturnable
The expenditure amount is NOT a budget, but we will work with you to establish a budget based on your scope
Nolaborisincludedintheexpenditure,withtheexceptionofcustomwindowtreatmentsorbedding Freight,installation&deliveryarenotincludedoninvoicesorintheminimumexpenditureandwillbebilled followinginstallation
We are not licensed contractors. However, we are skilled in project management and knowledgeable in buildingtechniquesandmaterials.
We include all tracking of products and funishings, as well as handing the progession of events relating to orderingandinstallation.Thereisnoadditionalfeeforthisservice,asitisincludedinyourdesignfee.
ArtisanDesignStudiofocuseson FULLSERVICEINTERIORDESIGN. Weareheretohelpyoudevelop yourdesigndirection, coordinatethatdesignvision overallaspectsofthedesignto thevarioustradeshelpingwith thisproject,andensurethatthe detailsareimplementedwithout ahitch.
Here'showweaccomplishallof this!
TileSummariesforeachareaincludingall selections,elevationdrawingsofalldetail areas,groutcolorsandspecifications,niche/ benchlocations,etc.
Cabinetplanswithscaleddrawings, elevations,3Drenderings,etcasdefiniedin yourprojectscope
Plumbingselections,specs&detailed installationinstructions
Lightingselections,specs&detailed installationinstructions
Detailedhardwarediagramswithselections foreacharea,aswellasplacement information
Paintschedulesdetailingsheenandcolorof eacharea,anddetaileddrawingsof complicatedspaces
Whenallofthedetailsarepreciselyplannedandconveyed,thereislessroomforerroror miscommunication.Wewanttoensurethatallworkisimplementedasdesigned....THEFIRSTTIME!
Oncewebeginonyourproject,you'llbereceivingregular communicationfromourteam.Thiswillbeintheformofemails askingquestionsaboutyourpreferences,sendingconstruction documentstoyouforreview,settingnecessaryappointmentstokeep yourprojectrollingforward.
Pleasetakethetimeyouneedtoreviewcarefullyandaskany questionsyouneed.Pleasegetbacktousasquicklyasyoucan followingyourreviewtokeepthemomentumgoing.
Forfurnishingsprojects,we'llbeincontactweekly(usuallyonFridays)
toupdateyouonwhenitemsforyourprojectarescheduledtoarrive toourwarehouse.
Ifthejobdelayswithoutdecisionsbeingmadeformorethan3weeks wereservetherighttochargea"restart"feeequalto4hoursof billabletimetogetourbrainsengagedagain!
Wehavealmost20yearsofcuratedrelationshipswithourvendors. Weareconfidentintheirquality,warranty&reliability Customerserviceiscrucialwithourtrustedsuppliers,andour relationshipswithourcustomerservicerepscomesinhandywhen unavoidableissuesmayarise.
Ourpricingisalwayscompetitive
Themostimportantthingtorememberisthatwetakeyour signatureonourcontracttomeanthatyoutrustandareexcited forthedirectandexperiencedinputwewilldevotetotheexecution ofyourproject.Ourrecommendationsaremeanttobeinthebest interestofourcollectivegoalsandwedonotanticipatewhen signingonwithaclientthattheywillbeshoppingforproduct alongsideus.Thattrulydefeatsthepurposeofhiringus.Wepolitely requestyourhonestandenthusiasticfeedbackandcollaboration, butalsoanunderstandingthatkeepinganopenmindand allowingusthefreedomtofindthebestsolutions,productsand designsforyouisimportanttotheoverallgoalofdevelopingan amazinglybeautifulandfunctionalendresult.
WE HAVE SPENT YEARS PERFECTING THIS BUSINESS MODEL SO THAT WE CAN PROUDLY OFFER A WIN/ WIN FOR BOTH OUR FIRM & OUR CLIENTS. WE PROMISE EXCELLENT DESIGN, SUPERIOR PRODUCTS, EXPERT ATTENTION TO DETAIL & FAIR PRICING
Wesendweeklyupdatesfromourdesignteamnotinganychangesto yourproject,openinvoices,calendarupdates,deliveryupdatesand anythingelserelatedtotheprogressofyourproject
Forthosewhowishtohaveit,wecanprovideasharedDropboxfolder foruploadingyourideas
Weaskthatallcommunicationbesentinwritingviaemail(shortof urgenttextsforrunninglate,meetingcancellations,etc).Thishelpsto ensurewedon'tmissimportantcommunicationandthatweareallon thesamepage.
Werealizethattextingissometimestheeasiestformof communication,butwekindlyaskthattextnotbeyourprimarymethod ofcommunication.Thenatureofourbusinesshasusfrequentlyaway fromourdesksandtextmessagesareeasilyoverlooked.Please communicatebyemailwheneverpossibleorimportant,butknowyou maynotgetanimmediateresponse.Ifyou'rerunninglate,lost,orneed tocancelonshortnotice,textingisfine.
WE'VEGOTYOUCOVERED
Lastly,here'ssomemore informationabouthowwework!
CHANGEORDERS
PROJECTTIMELINES
PURCHASING
CONTRACTORCOMMUNICATION
RECEIVING,STORAGE,ANDDELIVERY
Changesmustbemadeinwriting
Changesinvolvingthecontractororarchitectmustbesubmitted tothemdirectly,butpleasecopyusonallcommunicationsowe canmakenecessarynotesofthechangesandworkwithyour contractororarchitecttocomeupwiththebestsolution
PlanrevisionsmadebyArtisanDesignStudiowillbemadeata fee of$200/hour
Custommerchandiseisnotreturnable
Anythingnoncustomthatcanbereturnedwillbeassessedreturn freightcharges,aswellasrestockingfeesfromthevendor,aswell asprojectmanagementfeesforourtimetohandlethereturn
FROMSTARTTOFINISH
Roughtimelineofyourproject
Weprideourselvesonourrelationshipsandourcommunication withcontractors,whetheryou'reusingoneofourrecommended contractorsoryourown.Wepromisetoplaywellwitheveryone! Somecontractorswhohaveworkedwithdesigners(notus!)inthe pastfearthatwemaycomplicatetheprocess.That'ssimplynot truewithArtisanDesignStudio.Wehelpyoustayonbudget,on timelineandensureyouarehappywithhowyourprojectturnsout. Yourcontractorwillfinishtheprojectwithlessstress,happier clientsandaprojecttheywillbeproudtoaddtotheirportfolio. Wearenotlicensedcontractors,andassuch,wecannotcontrol subschedules&timelines.Wedoworkcloselywithyourcontractor andtheirsubcontractorstomaintainopencommunicationabout timelines
Weareveryconscientiouswhenworkingwithsubsorcontractorsand onlyworkwithandrecommendthosewetrustinourownhomes.We donotwarrantytheirworkorassumeanyliabilityfortheir performance.
Furniture&otheritemsmustbepaidinfullattimeofordering
ArtisanDesignStudioisnotresponsibleforpriceincreasesorstock changesduetodelayininvoicepayment.Reselectionduetolack ofpaymentisnotincludedinyourdesignfeeandwillbebilledat ourstandardhourlyrate($200)priortoreplacementitemsbeing ordered
Returnedpaymentswillbeassesseda$55fee
Invoicesmorethan30dayspastduewillincurlatepaymentfees
Wealwaysdoourbesttomoveheavenandearthtogetyour itemsonsiteasquicklyaspossible.Quiteoften,wearesuccessful. Occasionally,therearemanufacturerdelaysthatareunavoidable Weeklyorderupdateswillbeprovidedforallitemsonorder.Ifyou donotreceiveanupdate,itisbecausetherearenochangesfrom thepreviousweek'supdate
ArtisanDesignStudiowillhandleanywarrantyissueson merchandiseweprovide.Pleasecontactusforwarrantyissues,not themanufacturer.Allwarrantieswillbeinaccordancewiththe manufacturer'spublishedwarrantyforthatitem.
PaymentviacreditcardorACHmaybeassessedaconveniencefee
inaccordancewithourpaymentprocessor
Allitemsareshippedtoourreceivingwarehousefortimely inspection.Thisallowsustohandleanyclaimsordamagesif necessary,andensureyouritemsarekeptsafeuntilreadyfor installation
Receiving,inspection&storagefeeswillaccrueoverthe courseoftheprojectandwillbebilledattheendofthe project.
Freightisdifficulttoestimateinadvancewithfluctuatingfuel costsandsurcharges.Wearehappytodoourbestto estimatefreightcharges,butallfreight/shippingchargeswill beaddedtoyourfinalinstallationinvoice
Deliverychargestothejobsitewillbeaddedtofinal installationinvoice.Wewilldoourbesttominimizethe numberoftripsnecessarytodelivery,butwillalwaysallowour clientstoaddadditionaldeliverieswhendesired.Ifanyitemis backorderedandpotentiallyaffectingtheinstalldaytimeline, wewilldiscussoptions&applicablecostswithourclients
Fromfrumpytofabulous, mundanetomagnificent, wonkytowonderful... yougettheidea!
Fromfrumpytofabulous, mundanetomagnificent, wonkytowonderful... yougettheidea!
Fromfrumpytofabulous, mundanetomagnificent, wonkytowonderful... yougettheidea!
Fromfrumpytofabulous,mundaneto magnificent,wonkytowonderful... yougettheidea!
Fromfrumpytofabulous,mundaneto magnificent,wonkytowonderful... yougettheidea!
