KENDRICK RESIDENCE
TRIANGLE & RECTANGLE PHASES
ScopeofWorkandFeeProposal
Thisdocumentoutlinesthedeliverablesandscopeofworkfortheclientand feestructure.Thecontractwillbesentafteracceptanceofthefeeproposal.
"INORDERTOBEWELL-DESIGNED,ASPACEMUSTBEBOTH FUNCTIONAL&BEAUTIFUL"
-RYANWILLIAMSOWNER, ARTISAN DESIGN STUDIO
clients,buttohelpensuretheirprojectsrunsmoothly
Weprideourselvesonoutstandingcustomerservice,professionalismandcommunication
ABOUTARTISAN DESIGN STUDIO
WHO ARE WE?
Ourclientsarebusyprofessionalsandparentswhodon'thavethetimeorthevisiontopull theirspacestogether,theconfidenceintheirowndesigndecisions,theeducationto implementgooddesign,therightsourcestofindwhattheyarelookingfor,ora combinationofallofthesethings.Wealleviatetheindecision,stress,guesswork, frustration&andmistakesthatarecommonindesignprojects.
WHO ARE OUR CLIENTS?
HOW ARE WE DIFFERENT?
PrincipaldesignerRyanWilliamsgrewupinacustomhomebuildingfamilyand understandsbuildingandconstructiononalevelthatfewdesignersgrasp
Her20+yearsofdesignexpertiseallowsforseamlesscollaborationbetweenthedesignof yourprojectandtheexecutionofitsdetails.Havinganenjoyableprocessisasimportantto usastheendresult.
WeconsiderourclientsfamilyandworktirelesslytoensuretheirsatisfactionwithArtisan DesignStudio
HOW WE WORK WITH CLIENTS
OurprojectsincludeaDesignFlatFee,aMinimum ExpenditureandProjectManagementFees
The Design Flat Fee
Basedontheagreed-uponprojectscope,wewilldevelopaflatfeeforthedesign servicesneededtocompleteyourproject.Thisensurestherewillbenoguessingat howmuchourserviceswillcost,orsurprisesoninvoices.
The Minimum Expenditure
(this applies mostly to furnishings projects)
Eachfullservicedesignprojectwillincludeaminimumexpenditureontangible elementsfortheproject.Thisexpenditurecanincludefurnishings,rugs,lighting, customwindowtreatments,artwork,bedding,etc.Thisisnotabudgetpersebuta minimumagreeduponamounttoengageourresources.Pleasenotethat minimumexpendituresdonotincludesalestax,freightordelivery&installation.
Project Management - Hourly
Projectmanagementtimeisbilledmonthly.Projectmanagementincludes unplannedorunpredictableon-sitemeetingtimewithyourcontractor, subcontractors,etc.Becausemanyon-sitemeetingsinvolveothervendors,weare notalwaysincontrolofthetimelinesorfrequencyofthesemeetings,sounless notedinyourscope,thistimeisbilledseparatelyfromtheprojectdesignfee.
MEET THE TEAM
Ryan Williams OWNER& PRINCIPLEDESIGNER
RyanWilliams,principaldesignerandownerofArtisanDesign Studio,hasbeenpracticinginteriordesignformorethan20 yearsandhasownedherbusinessforover15ofthoseyears. Herapproachtodesigngoesfarbeyondcreatingbeautiful spaces—Ryanisdeeplycommittedtounderstandingher clientsandtheirfamiliestodesignhomesthatsupporttheir mental,physical,andemotionalwell-being.Shepridesherself onbeingboththeexpertintheroomandafriendatthetable.
RyanearnedherBachelorofSciencedegreeinFurnishings& InteriorsfromUniversityofGeorgia.AnAtlantanative,she currentlylivesinRoswellwithherhusbandandtwochildren. OnSaturdays,you’llmostlikelyfindhercheeringfromthe sidelinesatbaseballgames,swimmeets,orcheer competitions.
Outsideofthestudio,Ryanispassionateaboutservingboth herindustryandcommunity.Sheservesontheboardsofthe ProfessionalWomeninHomebuildingCouncilandtheCustom Homebuilders&RemodelersCouncilfortheAtlantaHome BuildersAssociation.Sheisalsoaboardmemberand selectioncommitteememberforSunshineonaRanneyDay, wheresheenjoysdesigningaccessiblebedrooms,bathrooms, andtherapyspacesforchildrenwithspecialneeds.In addition,RyanisaRotaryInternationalmemberthroughthe RoswellchapterandservesontheboardofBeTHEVoice.
JUNIORDESIGNER
AbbyGokhaleisarecentgraduateofthe InteriorDesignprogramatSCADAtlanta.She ispassionateaboutresidentialdesignand lovescreatingpersonalized,welcoming spacesthatourclientscancallhome.Abby assiststheArtisanteamwithfloorplanning, productprocurement,anddesign assistance.Inherfreetime,sheenjoys exploringdesigntrendsandspendingtime withherfamily.
RyleeRutlandearnedherBachelor’sdegreein InteriorDesignfromGeorgiaSouthern University.Ryleehasaloveforminimalism, naturalgreensandblues,andincorporating uniqueelementsthatmakeeachspaceoneof akind.She’spassionateabouttransforming interiorsintobeautiful,functionalreflectionsof thepeoplewholiveandworkinthem.Inher freetime,sheenjoysspendingtimeonthelake withherfamily&furbabies.
Rylee Rutland
JUNIORDESIGNER
abby gokhale
PROJECT OVERVIEW:
PHASEI-TRIANGLE-ANYTHINGTOUCHEDBYARCHITECT
...detailed scope on next pages
KITCHEN&BREAKFASTROOM
Reconfigurethekitchentoimprovefunctionalityandopennessbyremoving thesoffitandcolumnstoopenthespaceintothebreakfastroom(pending builderverification).
UPSTAIRSHALLWAY/WINDOWSEAT
Reconfiguretheexistingbathroomtobringnaturallightintothehallway, incorporateacustomwindowseat,andupdatethelightingandfinishes.
WILLIAM'SBEDROOM
Redesignthelayouttoaccommodateanewbathroomconfigurationand closetwhilefurnishingandfinishingthespace.
BRYAN'SFUTUREOFFICE
Converttheexistingbathroomintoapowderroomandfurnishtheroomasa functionalhomeoffice.
JAMES'SFUTUREBEDROOM
Expandthebedroombyremovingtheexistingclosets,provideprivate bathroomaccess,andfurnishthespacewithage-appropriatefinishesand furnishings.
PROJECT OVERVIEW:
PHASEII-RECTANGLE-DESIGNER&BUILDERONLYPHASE
...detailed scope on next pages
FOYER
Refreshtheentrywaywithnewwainscotingandtrimdetailswhile preservingthehome'sexistingcharacter.Addresscosmetic updates,includingpaintedhingesandanywallcovering discoveredbeneaththeexistingpaint.
GUESTHOUSE
Completeacomprehensiverefreshoftheguesthousetoimprove functionalityandcreateamoreinvitingspace.Updatethe kitchenette replacetheflooring,improvetheoverallfurniture layout,andenhancethelivingandsleepingareaswithupdated lighting,windowtreatments,andmediaplacement.
DETAILED SCOPE OF SERVICES - PHASE I
KITCHEN
Remove: Soffit
Wallseparatingkitchen&BFSTroom
Select&source: Appliances Countertops
Cabinetry–cabinetrydetails,doorstyle,finish,hardware,layoutreview Backsplash
Fixtures–Lighting&Plumbing
Flooring–Tile(somethingsimilartolimestone/flagstone)
FAMILYROOM
Remove: Columns
Tracklighting-mayreplacewithrecessedfixtures-wafersvscans
UPSTAIRS
ReconfigureJames'sbathroomintoapowderbathtointroducenatural lightintothehallwayandcreateacustomwindowseat
Select&Source: Chandelier
Sconces(x2)insidewindowseatnook
Stairrunner(attheendofproject)
Windowseatcushion/throwpillows,etc.
DETAILED SCOPE OF SERVICES
PHASE I CONT’D
WILLIAM’SROOM
Newfootprinttoreconfigurebathroom&createclosetforJames
Select&source:
Nightstand&lamps
Blackoutdraperies
Bookshelf,rug,seating
Reuseexistingbed
BRIAN’SFUTUREOFFICE
Removeshowerandclosewalltocreatepowderroom(samefootprintasbelow)
Select&Source:
Desk&deskchair,rug
Storage/filecabinets
Lightfixture/fan
Windowtreatments&wallcovering/paint
JAMES'SFUTUREROOM
Removeclosetstoextendroomtowardsstairs
Keepbathroom–Closeoffhallwayentranceleavingbathroomentranceinroom
Select&Source:
Bed,nightstands&rug
Lighting/fan
Windowtreatments&paint/wallcovering
DETAILED SCOPE OF SERVICES
PHASE II
FOYER/ENTRYWAY
Wainscoting/trimdetailingonwalls
Megandoesnotlovetheornatetrim/crownmolding–donotneedtoremovebutdonotemphasizeit
Keep: Doorsandprettyhardware
Improve: Hingesthathavebeenpaintedover Possiblywallpaperunderpaint
DETAILED SCOPE OF SERVICES
HASE II
GUESTHOUSE
Inneedofoverallfacelift
Kitchenettewillonlybeusedforgueststomakecoffee/tea& lightcooking
Remove/Replace/Update:
Carpet–replacewithhardwoods
Oven–replacewith2burners
Refrigerator–replacewithundercounterfridge
Removeisland-replacewithbistrotable&chairs(they haveatablewecanuse)
Removemicrowave–replacementnotnecessary
Removetracklightinginkitchenette
Minidishwasher
Installrecessedlightinginkitchenette
Spaceplantoaddtelevisiontoservicebedroom&living areas–maybeabletoimproveflow,aswell
Rehangdrapeswithnewhardware
SCOPE OF SERVICES
DELIVERABLES:WHAT YOU CAN EXPECT FROM US CREATIVECOMPOSITION-GENERATINGTHEMAGIC
Submitdetailedquestionnaireforreview
VerifiedFieldMeasureofSpacesincludedinscope
InternalAnalysisoftheclient'swishlisttodetermineneeds&wants
Highlightdesigninspirationtohelpclientvisualizedirection
Weeklyrecapemailsfromstarttofinishofprojecttoprovidescheduling information&progressnotes
Designofspaceplanoptionsbasedonfunctionality,budget
Prepareschematicfloorplansforeachareaofscope
Identifymaterials/finishesforeachareaofscope
Presentationofdesignconceptsincludingmaterials,finishes&fixtures forreviewandrefinement
Overalldrawings&elevationsofallapplicableareas
Developspecificationbookforcontractor&subs(ie:TheWorksite Bible)
SCOPE OF SERVICES
DELIVERABLES:WHAT YOU CAN EXPECT FROM US
INVESTMENTMANAGEMENT-KEEPINGGOALSINMIND
Budgetdiscussion&implementation
Guidanceonallowances&budgetdistribution
SCHEDULING&PLANNING
Ensuringselectionsareinaccordancewithdesiredtimeline
PROCUREMENT-ALLTHEMOVINGPARTS
Orderallsamplesforpresentations
Prepareselectionssummariesforitemsorderedbycontractor
PreparepurchaseordersforallitemsorderedbyArtisan
Ordering,tracking,managingreceivingofallitemsorderedbyArtisan
INSTALLATION-THEFUNPART
Coordinateprofessionaldelivery&installationofallfurnishings, windowtreatments&accessoriesprocuredbyArtisanDesignStudio
Installdaystyling
CreateArtisanDesignStudiowrapupbookwithwarranties&care instructions
DESIGN MILESTONE MEETINGS- PHASE 1
In-studioorin-homedesignbasedmeetingswithour clientsregardingdesigndecisionswhichareincluded inyourdesignproposal:
Kitchen&UpPowder:
Designstyle&functionalneedsdiscussion&budgetreview Layout&AppliancesReview(kitchen)
FixturesSelection&Review(Kitchen,Baths,UpHall&Up Bedrooms&Office)
Materials&FinishesSelection&Review(Kitchen&Baths)
FurnishingsSpaceplanReview
FurnishingsSelectionReview
FurnishingsFinish/MaterialsReview
FurnishingsInstallation
Themeetingsoutlinedabovemaybeconsolidatedintofewersessions, dependingonthescopeoftheproject.Ifadditionalmeetingsarenecessaryto advancetheproject,theywillbebilledasprojectmanagement(refertoslide8).
CONSTRUCTION MILESTONE MEETINGS
On-siteconstruction-basedmeetingwithcontractors &subcontractorswhichareincludedinyourdesign proposal:
DetailedFieldMeasurements(Providedbyarchitect)
InDepthMeetingWithContractor(s)/Architect(Upto3hrs)
PostDemoReview
FramingReview
PlumbingRoughReview
ElectricalRoughReview
TileReview
Cabinetry&TrimReview
CountertopTemplate
PaintReview(onsite)
FixturesInstallationReview(lighting,mirrors,hardware,etc)
Themeetingsoutlinedabovemaybeconsolidatedintofewersessions, dependingonthescopeoftheproject.Ifadditionalmeetingsarenecessaryto advancetheproject,theywillbebilledasprojectmanagement(refertoslide8).
ROPOSED DESIGN FEE
Weunderstandthatourclientsneedtoknowwhattoexpectinthis processaswellasknowtheestimatedcostofachievingthevision weareworkingtocreate.
Ratherthanbillingatanhourlyrateforthedesignprocess,thisflatfee givesourclientsabetterideafromthebeginningoftheprojectofwhat willberequiredtodothebestjobontheirbehalf.Thisfeeisdevelopedby considerationofourhistoricaldataofsimilarprojects,thesize&scopeof workoutlinedandourestimatedtimetocompletethedeliverables.
Additionalprojectmanagementwillbeinvolvedintheprojectexecution andcoordinationwiththecontractor/subsforanhourlyrateof$200/hour forthisportionoftheservicesisoutlinedontheadditionalservicespage. PHASE I: DESIGN FEE $33,000
MINIMUM EXPENDITURE 7
PHASE I: MINIMUM EXPENDITURE $45,000
Thebenefitstoourclientsofaminimumexpenditure:
Becauseofthevolumewemeetwithourvendors,weareabletoofferverycompetitive pricingfortheitemsincludedinyourexpenditure
Wehaveaccesstouniqueoptionsthataresimplynotavailabletothoseoutsideofthe designtrade
Wecontrolallproductorderstoensureaccuracy
Wetrackallordersregularlytoensureitemsshipandarriveasexpected
Wecontrolthereceivingatourclimatecontrolledwarehousetoensureitemsare inspectedintimetoreportandcorrectanydamages
Wehandlethedeliverytoyourprojecttoensurethatitemsmakeittothejobsitein perfectcondition&ontime
Weareabletokeepourdesignfeesreasonablesinceaportionofthecostsassociated withdesigningthejobforourclientscanbecoveredbythesaleofproductsyou'llbe purchasinganyway
Inshort,thisallowsourclientsthepeaceofmindtodowhattheydobestbecausewe areinchargeofwhatWEdobest
Thisis,withoutquestion,thebestoptionforensuringclientsatisfaction.Inadditionto beingfrustrating,delayscancostyoumoney,andwe'reheretokeepthingsmoving forward.
Theminimumexpenditureforyourprojectistheinvestmentinproductsyouare agreeingtopurchasethroughArtisanDesignStudio.ThisistheMINIMUMamount youcanexpecttospendtofurnishyourspaceinamannerconsistentwiththe workyou'veseenfromArtisanDesignStudio.Thisisnotabudgetanddoesnot includesalestax. DON'T WORRY. WE'VE GOT THIS!
Asummaryofwhat’sincludedinyourminimumexpenditure
Kitchen:
CounterStools
PendantLighting
Runner
EXPENDITURE 7
UpHallway:
Chandelier&sconces
StairRunner(tobeinstalledatendupupstairs construction)
Benchseat&throwpillows
William’sRoom:
Nightstands&Lamps(2)
Bookcase
Rug
Seating
MINIMUM EXPENDITURE
Brian’soffice:
Desk&DeskChair
Rug
Storage/filecabinet
Fan/Light
Seating
James’Room:
Bed
Nightstands&Lamps(2)
Rug
Lighting/Fan
**NotIncludedinMinimumExpenditure:
WindowTreatments&HDWR,Bedding,Wallcoverings
NoMinimumexpenditureforPhaseII-Rectangle
DDITIONAL RVICES 8
PROJECTMANAGEMENTFEES:
Projectmanagementfeesarehourlydesignfeesforonsitemeetings/inofficephonecalls, etcthatfalloutsideoftheoriginalscopeoftheproject.Thesearebilledoverandabovethe standardfeesbecauseoftentimes,theseappointmentsarescheduledbyandconductedby outsidetradespeopleandwehavelittlecontroloverthefrequencyanddurationofthese meetings.Thesefeesareaccruedhourlyatareducedrateof$200perhourandbilled monthly
ADDITIONALDESIGNSERVICESREQUESTEDBYTHECLIENTORCONTRACTOR:
Additionaldesignservices,plans,3Dmodelsordrawingsthatarerequestedoutsideofthe agreeduponscopeofworkarebilledatourstandardrateof$200perhour.Anycontractor requestswillalwaysbeapprovedbytheclientpriortoanyworkbeingdone
TRAVELCHARGES:
MostofourprojectsarewithinthenorthAtlantaarea.We'rehappytoworkonprojects outsideofthemetroarea,butprojectsoutsideofa25mileradiusofourstudioinRoswellwill incuratravelchargeof$100perhour
OUTOFTOWNPROJECTS:
Yes!Wewillworkonyourvacationhomeorinvestmentproperty.Feesforoutoftownjobwill beassessedonacasebycasebasis
PLANREVIEW:
AnaddedsetofeyesonyourplansBEFOREconstructionbeginsisINVALUABLEtoensuringa successfulendresult.Changesmadeafterconstructionbeginscanbechallenging& expensive
YMENT ONS 9
DesignFeesareduepriortostartofproject,typicallywhen contractissigned
Multi-stageprojectsmayhavedesignfeesstaggered basedontimelineofeachphase
Paymentsforfeesmaybemadebycash,checkor electroniccheck(Vialinkonourinvoice).Electronic&Credit Cardpaymentswillbeassessedprocessingfees
Twobasicrevisionsareincluded,anyadditionalaredoneat theArtisanDesignStudiorevisionrateof$200.00perhour.
Anyworkoutsideofscopeoutlinedhereinwillrequirea signedaddendum/changeorderbytheclient.
Productordersmustbepaid100%inadvanceofordering Custommerchandiseismadeforourclients,andtherefore, isnotreturnable
IMPORTANT DETAILS PLEASE READ!
The expenditure amount is NOT a budget, but we will work with you to establish a budget based on your scope
Nolabororsalestaxareincludedintheexpenditure,withtheexceptionofcustomwindowtreatmentsorbedding Freight,installation&deliveryarenotincludedoninvoicesorintheminimumexpenditureandwillbebilled followinginstallation
We are not licensed contractors. However, we are skilled in project management and knowledgeable in buildingtechniquesandmaterials.
Weincludealltrackingofproductsandfurnishings,aswellashandingtheprogressionofeventsrelatingto orderingandinstallation.Thereisnoadditionalfeeforthisservice,asitisincludedinyourdesignfee.
13 WHAT TO EXPECT
ArtisanDesignStudiofocuseson FULLSERVICEINTERIORDESIGN.
Weareheretohelpyoudevelop yourdesigndirection, coordinatethatdesignvision overallaspectsofthedesignto thevarioustradeshelpingwith thisproject,andensurethatthe detailsareimplementedwithout ahitch.
CONSTRUCTIONDOCUMENTS
ADVANCINGTHEPROJECTS
Here'showweaccomplishallof this!
SITEVISITSANDMANDATORYMILESTONES WEEKLYPRODUCTSTATUSUPDATES
14 CONSTRUCTION DOCUMENTS
WHATDOESTHISINCLUDE?
WHEREAPPLICABLE:
TileSummariesforeachareaincludingall selections,elevationdrawingsofalldetail areas,groutcolorsandspecifications,niche/ benchlocations,etc.
Cabinetplanswithscaleddrawings, elevations,3Drenderings,etcasdefiniedin yourprojectscope
Plumbingselections,specs&detailed installationinstructions
Lightingselections,specs&detailed installationinstructions
Detailedhardwarediagramswithselections foreacharea,aswellasplacement information
Paintschedulesdetailingsheenandcolorof eacharea,anddetaileddrawingsof complicatedspaces
15 CONSTRUCTION DOCUMENTS
PERSPECTIVES,RENDERINGS,ELEVATIONS,FLOORPLANS
Whenallofthedetailsarepreciselyplannedandconveyed,thereislessroomforerroror miscommunication.Wewanttoensurethatallworkisimplementedasdesigned....THEFIRSTTIME!
ADVANCING THE PROJECT
WHATDOWEMEANBYTHIS?
Oncewebeginonyourproject,you'llbereceivingregular communicationfromourteam.Thiswillbeintheformofemails askingquestionsaboutyourpreferences,sendingconstruction documentstoyouforreview,settingnecessaryappointmentstokeep yourprojectrollingforward.
Pleasetakethetimeyouneedtoreviewcarefullyandaskany questionsyouneed.Pleasegetbacktousasquicklyasyoucan followingyourreviewtokeepthemomentumgoing.
Forfurnishingsprojects,we'llbeincontactweekly(usuallyonFridays) toupdateyouonwhenitemsforyourprojectarescheduledtoarrive toourwarehouse.
Ifthejobdelayswithoutdecisionsbeingmadeformorethan3weeks wereservetherighttochargea"restart"feeequalto4hoursof billabletimetogetourbrainsengagedagain!
PRODUCT PRICING STRUCTURE
Wehavealmost20yearsofcuratedrelationshipswithourvendors.
Weareconfidentintheirquality,warranty&reliability
Customerserviceiscrucialwithourtrustedsuppliers,andour relationshipswithourcustomerservicerepscomesinhandywhen unavoidableissuesmayarise.
Ourpricingisalwayscompetitive
Themostimportantthingtorememberisthatwetakeyour signatureonourcontracttomeanthatyoutrustandareexcited forthedirectandexperiencedinputwewilldevotetotheexecution ofyourproject.Ourrecommendationsaremeanttobeinthebest interestofourcollectivegoalsandwedonotanticipatewhen signingonwithaclientthattheywillbeshoppingforproduct alongsideus.Thattrulydefeatsthepurposeofhiringus.Wepolitely requestyourhonestandenthusiasticfeedbackandcollaboration, butalsoanunderstandingthatkeepinganopenmindand allowingusthefreedomtofindthebestsolutions,productsand designsforyouisimportanttotheoverallgoalofdevelopingan amazinglybeautifulandfunctionalendresult.
WE HAVE SPENT YEARS PERFECTING THIS BUSINESS MODEL SO THAT WE CAN PROUDLY OFFER A WIN/ WIN FOR BOTH OUR FIRM & OUR CLIENTS. WE PROMISE EXCELLENT DESIGN, SUPERIOR PRODUCTS, EXPERT ATTENTION TO DETAIL & FAIR PRICING
COMMUNICATION IS OUR STRENGTH
HOWWILLWEINFORMYOU?
Wesendweeklyupdatesfromourdesignteamnotinganychangesto yourproject,openinvoices,calendarupdates,deliveryupdatesand anythingelserelatedtotheprogressofyourproject
Forthosewhowishtohaveit,wecanprovideasharedDropboxfolder foruploadingyourideas
Weaskthatallcommunicationbesentinwritingviaemail(shortof urgenttextsforrunninglate,meetingcancellations,etc).Thishelpsto ensurewedon'tmissimportantcommunicationandthatweareallon thesamepage.
Werealizethattextingissometimestheeasiestformof communication,butwekindlyaskthattextnotbeyourprimarymethod ofcommunication.Thenatureofourbusinesshasusfrequentlyaway fromourdesksandtextmessagesareeasilyoverlooked.Please communicatebyemailwheneverpossibleorimportant,butknowyou maynotgetanimmediateresponse.Ifyou'rerunninglate,lost,orneed tocancelonshortnotice,textingisfine.
CHANGE ORDERS
ANDHOWWEHANDLETHEM
Changesmustbemadeinwriting
Changesinvolvingthecontractororarchitectmustbesubmitted tothemdirectly,butpleasecopyusonallcommunicationsowe canmakenecessarynotesofthechangesandworkwithyour contractororarchitecttocomeupwiththebestsolution
PlanrevisionsmadebyArtisanDesignStudiowillbemadeata fee of$200/hour
Custommerchandiseisnotreturnable
Anythingnoncustomthatcanbereturnedwillbeassessedreturn freightcharges,aswellasrestockingfeesfromthevendor,aswell asprojectmanagementfeesforourtimetohandlethereturn
CONTRACTOR COMMUNICATION
ANDHOWWEWORKWITHTHEM
Weprideourselvesonourrelationshipsandourcommunication withcontractors,whetheryou'reusingoneofourrecommended contractorsoryourown.Wepromisetoplaywellwitheveryone!
Somecontractorswhohaveworkedwithdesigners(notus!)inthe pastfearthatwemaycomplicatetheprocess.That'ssimplynot truewithArtisanDesignStudio.Wehelpyoustayonbudget,on timelineandensureyouarehappywithhowyourprojectturnsout. Yourcontractorwillfinishtheprojectwithlessstress,happier clientsandaprojecttheywillbeproudtoaddtotheirportfolio.
Wearenotlicensedcontractors,andassuch,wecannotcontrol subschedules&timelines.Wedoworkcloselywithyourcontractor andtheirsubcontractorstomaintainopencommunicationabout timelines
Weareveryconscientiouswhenworkingwithsubsorcontractorsand onlyworkwithandrecommendthosewetrustinourownhomes.We donotwarrantytheirworkorassumeanyliabilityfortheir performance.
PURCHASING, ORDERING, & INVOICING
Furniture&otheritemsmustbepaidinfullattimeofordering
ArtisanDesignStudioisnotresponsibleforpriceincreasesorstock changesduetodelayininvoicepayment.Reselectionduetolack ofpaymentisnotincludedinyourdesignfeeandwillbebilledat ourstandardhourlyrate($200)priortoreplacementitemsbeing ordered
Returnedpaymentswillbeassesseda$55fee
Invoicesmorethan30dayspastduewillincurlatepaymentfees
Wealwaysdoourbesttomoveheavenandearthtogetyour itemsonsiteasquicklyaspossible.Quiteoften,wearesuccessful.
Occasionally,therearemanufacturerdelaysthatareunavoidable Weeklyorderupdateswillbeprovidedforallitemsonorder.Ifyou donotreceiveanupdate,itisbecausetherearenochangesfrom thepreviousweek'supdate
ArtisanDesignStudiowillhandleanywarrantyissueson merchandiseweprovide.Pleasecontactusforwarrantyissues,not themanufacturer.Allwarrantieswillbeinaccordancewiththe manufacturer'spublishedwarrantyforthatitem.
PaymentviacreditcardorACHmaybeassessedaconveniencefee inaccordancewithourpaymentprocessor
RECEIVING, STORAGE, & DELIVERY
THELOGISTICSANDHANDLING
Allitemsareshippedtoourreceivingwarehousefortimely inspection.Thisallowsustohandleanyclaimsordamagesif necessary,andensureyouritemsarekeptsafeuntilreadyfor installation
Receiving,inspection&storagefeeswillaccrueoverthe courseoftheprojectandwillbebilledattheendofthe project.
Freightisdifficulttoestimateinadvancewithfluctuatingfuel costsandsurcharges.Wearehappytodoourbestto estimatefreightcharges,butallfreight/shippingchargeswill beaddedtoyourfinalinstallationinvoice
Deliverychargestothejobsitewillbeaddedtofinal installationinvoice.Wewilldoourbesttominimizethe numberoftripsnecessarytodelivery,butwillalwaysallowour clientstoaddadditionaldeliverieswhendesired.Ifanyitemis backorderedandpotentiallyaffectingtheinstalldaytimeline, wewilldiscussoptions&applicablecostswithourclients
FORMER PROJECTS
Fromfrumpytofabulous,mundaneto magnificent,wonkytowonderful... yougettheidea!
WE LOVE OUR CLIENTS!
"Ryanispatient,kindand understanding. Sheisatrueprofessional. Weputourtrustinherandshehas neverdisappointed.Shealways comesthroughandalwayshasher client’sbestinterestinmind. Wewouldnotuseanyoneelse."
-Renee&NormanShirley
"Ithasbeenapleasuretoworkwith Ryan.Shelistenstothevisionofher clientsandbringslifetotheproject. Herabilitytocollaborateand communicatewithbuilders/ contractorsisoutstanding.She blendsbeautifuldesignwith functionalityforafamily.Weare thrilledwiththebeautifulhomeshe helpeduscreate."
-Sue&RickHaviland
"Wordscan'talwaysexpress ourfeelingsaboutthechanges thathavebeenmadewithin ourhome.Wearemesmerized bythetransformation!"
-Dennis&ValerieRiley
