KENDRICK RESIDENCE PHASE II Scope of Work and Fee Proposal This document outlines the deliverables and scope of work for the client and fee structure. The contract will be sent after acceptance of the fee proposal. "IN ORDER TO BE WELL-DESIGNED, A SPACE MUST BE BOTH FUNCTIONAL & BEAUTIFUL" -RYAN WILLIAMS OWNER, ARTISAN DESIGN STUDIO
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PROJECT OVERVIEW: PHASE II FURNISHINGS FOR: ENTRYWAY/ FOYER FRONT SITTING ROOM (ACCESSORIES & ART ONLY) MASTER BEDROOM MASTER CLOSET & VESTIBULE DINING ROOM MEGAN’S OFFICE FAMILY ROOM SCREENED IN PORCH? WE DON’T CURRENTLY HAVE ANYTHING IN THE SCOPE, BUT CAN ADD IF NEEDED.
....detailed scope to follow
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DETAILED SCOPE OF SERVICES PHASE II Select and source: ENTRYWAY/ FOYER Chairs (2) Side Table & Lamp Artwork Rug FRONT SITTING ROOM (ACCESSORIES & ART ONLY) Throw Pillows Artwork over mantle MASTER BEDROOM Artwork over bed Dresser (or large storage item under TV TBD) Nightstands MASTER CLOSET Paint or wallpaper New window treatments VESTIBULE Artwork (source new or pull from existing) New rugs, possible window treatments/ draperies
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DETAILED SCOPE OF SERVICES - PHASE II Select and source: DINING ROOM Antique dining table & chairs Sideboard - 32" or lower Furniture piece to replace wine storage cabinet Wallpaper/ mural Window Treatments *Keep wall sconces, existing artwork grouping, chandelier, small console & mirror on wall flanking kitchen MEGAN’S OFFICE Drapery hardware Desk Console behind desk Seating TBD Additional storage & lighting FUTURE GYM (Currently Brian’s office) Need to better develop scope, but can add as project management time at later date
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DETAILED SCOPE OF SERVICES - PHASE II
Select and source: FAMILY ROOM Sofas (2) Cocktail Table Consoles flanking door to patio Artwork over consoles Linen draperies to trim Recover wing chairs Select new paint/ wallcoverings (not grasscloth) Updated ceiling lighting in place of track lights Keep: Chandelier, floor lamps, floor mirrors, console behind sofa & stools underneath, existing rug, but perhaps layer a larger sisal underneath
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DESIGN MILESTONE MEETINGSPHASE II In-studio or in-home design based meetings with our clients regarding design decisions which are included in your design proposal: Entryway/ Foyer, Front sitting room, Master Bedroom & Closet, Vestibule, Dining Room, Megan’s Office, Dining Room, Family Room Initial Concept Meeting Spaceplan Review Antiques Preview if needed Finishes Proposal(s) & Review(s) Window Treatment Meeting Rug Preview
The meetings outlined above may be consolidated into fewer sessions, depending on the scope of the project. If additional meetings are necessary to advance the project, they will be billed as project management (refer to slide 8).
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CONSTRUCTION MILESTONE MEETINGS On-site construction-based meeting with installers which are included in your design proposal: Entryway/ Foyer, Front sitting room, Master Bedroom & Closet, Vestibule, Dining Room, Megan’s Office, Dining Room, Family Room Detailed Field Measurements (Provided by architect) Meetings with Wallpaper Installer (measure & installation) Meetings with Drapery Installer (measure & installation) Lighting Installation Rugs Installation Furnishings Installation
The meetings outlined above may be consolidated into fewer sessions, depending on the scope of the project. If additional meetings are necessary to advance the project, they will be billed as project management (refer to slide 8).
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SCOPE OF SERVICES DELIVERABLES: WHAT YOU CAN EXPECT FROM US INVESTMENT MANAGEMENT - KEEPING GOALS IN MIND Budget discussion & implementation Guidance on allowances & budget distribution
SCHEDULING & PLANNING Ensuring selections are in accordance with desired timeline
PROCUREMENT - ALL THE MOVING PARTS Order all samples for presentations Prepare selections summaries for items ordered by contractor Prepare purchase orders for all items ordered by Artisan Ordering, tracking, managing receiving of all items ordered by Artisan
INSTALLATION - THE FUN PART Coordinate professional delivery & installation of all furnishings, window treatments & accessories procured by Artisan Design Studio Install day styling Create Artisan Design Studio wrap up book with warranties & care instructions
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SCOPE OF SERVICES DELIVERABLES: WHAT YOU CAN EXPECT FROM US THE CLIENT EXPERIENCE & ONBOARDING - GETTING STARTED Submit detailed questionnaire for review Verified Field Measure of Spaces included in scope Internal Analysis of the client's wish list to determine needs & wants Highlight design inspiration to help client visualize direction Weekly recap emails from start to finish of project to provide scheduling information & progress notes
CREATIVE COMPOSITION - GENERATING THE MAGIC Design of space plan options based on functionality, budget Prepare schematic floor plans for each area of scope Identify materials/ finishes for each area of scope Presentation of design concepts including materials, finishes & fixtures for review and refinement
CONSTRUCTION DOCUMENTATION WHERE NEEDED - ENSURING SUCCESS Overall drawings & elevations of all applicable areas Develop specification book for contractor & subs (ie: The Worksite Bible)
PROPOSED DESIGN FEE REVISED PHASE I DESIGN FEE $36,000
We understand that our clients need to know what to expect in this process as well as know the estimated cost of achieving the vision we are working to create. Rather than billing at an hourly rate for the design process, this flat fee gives our clients a better idea from the beginning of the project of what will be required to do the best job on their behalf. This fee is developed by consideration of our historical data of similar projects, the size & scope of work outlined and our estimated time to complete the deliverables. Additional project management will be involved in the project execution and coordination with the contractor/subs for an hourly rate of $200/hour for this portion of the services is outlined on the additional services page.
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MINIMUM EXPENDITURE PHASE I: MINIMUM EXPENDITURE $86,000 The minimum expenditure for your project is the investment in products you are agreeing to purchase through Artisan Design Studio. This is the MINIMUM amount you can expect to spend to furnish your space in a manner consistent with the work you've seen from Artisan Design Studio. This is not a budget and does not include sales tax, freight or delivery. The benefits to our clients of a minimum expenditure: Because of the volume we meet with our vendors, we are able to offer very competitive pricing for the items included in your expenditure We have access to unique options that are simply not available to those outside of the design trade We control all product orders to ensure accuracy We track all orders regularly to ensure items ship and arrive as expected We control the receiving at our climate controlled warehouse to ensure items are inspected in time to report and correct any damages We handle the delivery to your project to ensure that items make it to the job site in perfect condition & on time We are able to keep our design fees reasonable since a portion of the costs associated with designing the job for our clients can be covered by the sale of products you'll be purchasing anyway In short, this allows our clients the peace of mind to do what they do best because we are in charge of what WE do best This is, without question, the best option for ensuring client satisfaction. In addition to being frustrating, delays can cost you money, and we're here to keep things moving forward.
DON'T WORRY. WE'VE GOT THIS!
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MINIMUM EXPENDITURE PHASE II A summary of what’s included in your minimum expenditure FOYER: Chairs (2) End Table Lamp Rug Artwork (1 pc) SITTING ROOM: Pair of throw pillows Art over fireplace (1pc) MASTER BEDROOM: Artwork over bed (1pc) Nightstands Dresser or server under TV MASTER CLOSET: Wallpaper & Window Treatments not included in minimum expenditure VESTIBULE: Artwork (1pc) Rug Window treatments not included in minimum expenditure ........continued on next page
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MINIMUM EXPENDITURE PHASE II CONT’D DINING ROOM: Dining Table (possibly antique) Dining chairs (6 - possibly antique) Sideboard Storage Chest *Not included: wallpaper, window treatments MEGAN’S OFFICE: Drapery Hardware Desk Seating Console Storage Chest Lighting FAMILY ROOM: Sofas (2) Cocktail Table Artwork (2 large) Consoles (2) Sisal Rug (large)
**Not Included in Minimum Expenditure: Window Treatments, Wallcoverings
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ADDITIONAL SERVICES
PROJECT MANAGEMENT FEES: Project management fees are hourly design fees for on site meetings/ in office phone calls, etc that fall outside of the original scope of the project. These are billed over and above the standard fees because oftentimes, these appointments are scheduled by and conducted by outside tradespeople and we have little control over the frequency and duration of these meetings. These fees are accrued hourly at a reduced rate of $200 per hour and billed monthly ADDITIONAL DESIGN SERVICES REQUESTED BY THE CLIENT OR CONTRACTOR: Additional design services, plans, 3D models or drawings that are requested outside of the agreed upon scope of work are billed at our standard rate of $200 per hour. Any contractor requests will always be approved by the client prior to any work being done TRAVEL CHARGES: Most of our projects are within the north Atlanta area. We're happy to work on projects outside of the metro area, but projects outside of a 25 mile radius of our studio in Roswell will incur a travel charge of $100 per hour OUT OF TOWN PROJECTS: Yes! We will work on your vacation home or investment property. Fees for out of town job will be assessed on a case by case basis PLAN REVIEW: An added set of eyes on your plans BEFORE construction begins is INVALUABLE to ensuring a successful end result. Changes made after construction begins can be challenging & expensive
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FEE & PAYMENT PROVISIONS Design Fees are due prior to start of project, typically when contract is signed Multi-stage projects may have design fees staggered based on timeline of each phase Payments for fees may be made by cash, check or electronic check (Via link on our invoice). Electronic & Credit Card payments will be assessed processing fees Two basic revisions are included, any additional are done at the Artisan Design Studio revision rate of $200.00 per hour. Any work outside of scope outlined herein will require a signed addendum/ change order by the client. Product orders must be paid 100% in advance of ordering Custom merchandise is made for our clients, and therefore, is not returnable
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IMPORTANT DETAILS PLEASE READ!
The expenditure amount is NOT a budget, but we will work with you to establish a budget based on your scope No labor or sales tax are included in the expenditure, with the exception of custom window treatments or bedding
Freight, installation & delivery are not included on invoices or in the minimum expenditure and will be billed following installation We are not licensed contractors. However, we are skilled in project management and knowledgeable in building techniques and materials. We include all tracking of products and furnishings, as well as handing the progression of events relating to ordering and installation. There is no additional fee for this service, as it is included in your design fee.
WHAT TO 9 EXPECT Artisan Design Studio focuses on FULL SERVICE INTERIOR DESIGN. We are here to help you develop your design direction, coordinate that design vision over all aspects of the design to the various trades helping with this project, and ensure that the details are implemented without a hitch. Here's how we accomplish all of this!
CONSTRUCTION DOCUMENTS ADVANCING THE PROJECTS SITE VISITS AND MANDATORY MILESTONES WEEKLY PRODUCT STATUS UPDATES
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CONSTRUCTION DOCUMENTS WHAT DOES THIS INCLUDE? WHERE APPLICABLE: Tile Summaries for each area including all selections, elevation drawings of all detail areas, grout colors and specifications, niche/ bench locations, etc. Cabinet plans with scaled drawings, elevations, 3D renderings, etc as definied in your project scope Plumbing selections, specs & detailed installation instructions Lighting selections, specs & detailed installation instructions Detailed hardware diagrams with selections for each area, as well as placement information Paint schedules detailing sheen and color of each area, and detailed drawings of complicated spaces
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CONSTRUCTION DOCUMENTS PERSPECTIVES, RENDERINGS, ELEVATIONS, FLOORPLANS When all of the details are precisely planned and conveyed, there is less room for error or miscommunication. We want to ensure that all work is implemented as designed....THE FIRST TIME!
ADVANCING THE 12 PROJECT WHAT DO WE MEAN BY THIS? Once we begin on your project, you'll be receiving regular communication from our team. This will be in the form of emails asking questions about your preferences, sending construction documents to you for review, setting necessary appointments to keep your project rolling forward. Please take the time you need to review carefully and ask any questions you need. Please get back to us as quickly as you can following your review to keep the momentum going. For furnishings projects, we'll be in contact weekly (usually on Fridays) to update you on when items for your project are scheduled to arrive to our warehouse. If the job delays without decisions being made for more than 3 weeks we reserve the right to charge a "restart" fee equal to 4 hours of billable time to get our brains engaged again!
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PRODUCT PRICING STRUCTURE We have almost 20 years of curated relationships with our vendors. We are confident in their quality, warranty & reliability Customer service is crucial with our trusted suppliers, and our relationships with our customer service reps comes in handy when unavoidable issues may arise. Our pricing is always competitive The most important thing to remember is that we take your signature on our contract to mean that you trust and are excited for the direct and experienced input we will devote to the execution of your project. Our recommendations are meant to be in the best interest of our collective goals and we do not anticipate when signing on with a client that they will be shopping for product alongside us. That truly defeats the purpose of hiring us. We politely request your honest and enthusiastic feedback and collaboration, but also an understanding that keeping an open mind and allowing us the freedom to find the best solutions, products and designs for you is important to the overall goal of developing an amazingly beautiful and functional end result.
WE HAVE SPENT YEARS PERFECTING THIS BUSINESS MODEL SO THAT WE CAN PROUDLY OFFER A WIN/ WIN FOR BOTH OUR FIRM & OUR CLIENTS. WE PROMISE EXCELLENT DESIGN, SUPERIOR PRODUCTS, EXPERT ATTENTION TO DETAIL & FAIR PRICING
COMMUNICATION IS 14 OUR STRENGTH HOW WILL WE INFORM YOU? We send weekly updates from our design team noting any changes to your project, open invoices, calendar updates, delivery updates and anything else related to the progress of your project For those who wish to have it, we can provide a shared Dropbox folder for uploading your ideas We ask that all communication be sent in writing via email(short of urgent texts for running late, meeting cancellations, etc) . This helps to ensure we don't miss important communication and that we are all on the same page. We realize that texting is sometimes the easiest form of communication, but we kindly ask that text not be your primary method of communication. The nature of our business has us frequently away from our desks and text messages are easily overlooked. Please communicate by email whenever possible or important, but know you may not get an immediate response. If you're running late, lost, or need to cancel on short notice, texting is fine.
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LOGISTICS
WE'VE GOT YOU COVERED Lastly, here's some more information about how we work!
CHANGE ORDERS PROJECT TIMELINES
PURCHASING
CONTRACTOR COMMUNICATION
RECEIVING, STORAGE, AND DELIVERY
CHANGE 16 ORDERS AND HOW WE HANDLE THEM Changes must be made in writing Changes involving the contractor or architect must be submitted to them directly, but please copy us on all communication so we can make necessary notes of the changes and work with your contractor or architect to come up with the best solution Plan revisions made by Artisan Design Studio will be made at a fee of $200/ hour Custom merchandise is not returnable Anything non custom that can be returned will be assessed return freight charges, as well as restocking fees from the vendor, as well as project management fees for our time to handle the return
CONTRACTOR 17 COMMUNICATION AND HOW WE WORK WITH THEM We pride ourselves on our relationships and our communication with contractors, whether you're using one of our recommended contractors or your own. We promise to play well with everyone! Some contractors who have worked with designers (not us!) in the past fear that we may complicate the process. That's simply not true with Artisan Design Studio. We help you stay on budget, on timeline and ensure you are happy with how your project turns out. Your contractor will finish the project with less stress, happier clients and a project they will be proud to add to their portfolio. We are not licensed contractors, and as such, we cannot control sub schedules & timelines. We do work closely with your contractor and their subcontractors to maintain open communication about timelines We are very conscientious when working with subs or contractors and only work with and recommend those we trust in our own homes. We do not warranty their work or assume any liability for their performance.
PURCHASING, 18 ORDERING, & INVOICING Furniture & other items must be paid in full at time of ordering Artisan Design Studio is not responsible for price increases or stock changes due to delay in invoice payment. Reselection due to lack of payment is not included in your design fee and will be billed at our standard hourly rate ($200) prior to replacement items being ordered Returned payments will be assessed a $55 fee Invoices more than 30 days past due will incur late payment fees We always do our best to move heaven and earth to get your items on site as quickly as possible. Quite often, we are successful. Occasionally, there are manufacturer delays that are unavoidable Weekly order updates will be provided for all items on order. If you do not receive an update, it is because there are no changes from the previous week's update Artisan Design Studio will handle any warranty issues on merchandise we provide. Please contact us for warranty issues, not the manufacturer. All warranties will be in accordance with the manufacturer's published warranty for that item. Payment via credit card or ACH may be assessed a convenience fee in accordance with our payment processor
RECEIVING, 19 STORAGE, & DELIVERY THE LOGISTICS AND HANDLING All items are shipped to our receiving warehouse for timely inspection. This allows us to handle any claims or damages if necessary, and ensure your items are kept safe until ready for installation Receiving, inspection & storage fees will accrue over the course of the project and will be billed at the end of the project. Freight is difficult to estimate in advance with fluctuating fuel costs and surcharges. We are happy to do our best to estimate freight charges, but all freight/ shipping charges will be added to your final installation invoice Delivery charges to the jobsite will be added to final installation invoice. We will do our best to minimize the number of trips necessary to delivery, but will always allow our clients to add additional deliveries when desired. If any item is backordered and potentially affecting the install day timeline, we will discuss options & applicable costs with our clients
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From frumpy to fabulous, mundane to magnificent, wonky to wonderful... you get the idea!
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FORMER PROJECTS
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WE LOVE OUR CLIENTS! "Ryan is patient, kind and understanding. She is a true professional. We put our trust in her and she has never disappointed. She always comes through and always has her client’s best interest in mind. We would not use anyone else." -Renee & Norman Shirley
"It has been a pleasure to work with Ryan. She listens to the vision of her clients and brings life to the project. Her ability to collaborate and communicate with builders/ contractors is outstanding. She blends beautiful design with functionality for a family. We are thrilled with the beautiful home she helped us create."
"Words can't always express our feelings about the changes that have been made within our home. We are mesmerized by the transformation!"
-Sue & Rick Haviland
-Dennis & Valerie Riley
THANK YOU! -FROM ARTISAN DESIGN STUDIO
We look forward to earning your business and starting work on your project!
426 South Atlanta Street, Suite 120 Roswell, GA 30075 678-569-4700
Ryan@artisan-studio.com www.artisan-studio.com