CLIENT:
Lehigh Valley Health Network CASE STUDY
Bethlehem, PA
Understanding how physical assets are utilized can lead to better planning for future capital investments. In healthcare, utilization studies primarily focus on the locations where care is provided. Performing similar studies in operational support spaces can lead to better work environments that are built to accommodate the specific activity types observed, resulting in a facility that reflects the unique needs of the system.
CHALLENGE
EXECUTIVE SUMMARY
Lehigh Valley Health Network wanted to
Array performed a space utilization study for Lehigh Valley Health Network (LVHN)
determine how they were utilizing their
to determine their current utilization of different space types. Array’s Healthcare
system support spaces so they could
Systems Engineer studied nine floors, across two buildings for two weeks, performing
make more informed decisions around
a utilization assessment each weekday, in 90-minute increments. This schedule
their space needs.
allowed for five walk-throughs each day, resulting in 50 data points for each space included in the study. Collecting data at regular intervals throughout the day produced an objective dataset that portrays room utilization for each of the floors over a range of dates and times.
SOLUTION
The study provided LVHN with detailed information about how and how often they utilize their spaces. Armed with this knowledge, they are better prepared to make
Physical Asset Portfolio Analysis
decisions about what types of office spaces best suit their needs.
Using direct observation and data analysis, Array provided Lehigh Valley
Ove ra ll Obs e rve d Da ily S pa c e U tiliza tion by B uilding
Health Network with a concise space
160
utilization summary, which they could use
140
to make future decisions regarding capital
120
N umber of R ooms
investments.
100
138
115
133 118
114
121 113
112
108
111
103
115
113
103
109
108
108
96
94 90
80
Mack OCC
60
40
20
0
10/26/2015
10/27/2015
10/28/2015
10/29/2015
10/30/2015
11/2/2015
11/3/2015
11/4/2015
11/5/2015
11/6/2015
Da te
PROJECT HIGHLIGHTS
9
Floors Assessed For Utilization
4
Different Space Types Assessed
2
Buildings Assessed; 1 new, 1 existing