CLIENT: Lehigh Valley Health Network
CASE STUDY
Bethlehem, PA
Understanding how physical assets are utilized can lead to better planning for future capital investments In healthcare, utilization studies primarily focus on the locations where care is provided. Performing similar studies in operational support spaces can lead to better work environments that are built to accommodate the specific activity types observed, resulting in a facility that reflects the unique needs of the system.
SERVICE: Strategy
EXECUTIVE SUMMARY
METHOD: Physical Asset Portfolio Analysis
Array performed a space utilization study for Lehigh Valley Health Network (LVHN) to determine their current utilization of different space types. Array’s Healthcare Systems Engineer studied nine floors, across two buildings for two weeks, performing a utilization assessment each weekday, in 90-minute increments. This schedule
Challenge
allowed for five walk-throughs each day, resulting in 50 data points for each space
Lehigh Valley Health Network wanted to determine how they were utilizing their system support spaces so they could make more informed decisions around their space needs.
included in the study. Collecting data at regular intervals throughout the day produced an objective dataset that portrays room utilization for each of the floors over a range of dates and times. The study provided LVHN with detailed information about how and how often they utilize their spaces. Armed with this knowledge, they are better prepared to make decisions about what types of office spaces best suit their needs. Overall Observed Daily Space Utilization by Building 160
Solution
138
140
120
Number of Rooms
Using direct observation and data analysis, Array provided Lehigh Valley Health Network with a concise space utilization summary, which they could use to make future decisions regarding capital investments.
100
115
133 118
114
121 113
112
108
111
103
115
113
103
109
108
108
96
94 90
80
Mack 1 Bldg OCC 2 Bldg
60
40
20
0
10/26/2015
10/27/2015
10/28/2015
10/29/2015
10/30/2015
11/2/2015
11/3/2015
11/4/2015
11/5/2015
11/6/2015
Date
PROJECT HIGHLIGHTS
9
FLOORS ASSESSED FOR UTILIZATION
4
DIFFERENT SPACE TYPES ASSESSED
2
BUILDINGS ASSESSED; 1 NEW 1 EXISTING