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Ratings For Credit And Customer Service Satisfaction
A.M. Best Rating Service
They utilize a rating, similar to the letter ratings placed on restaurants, meant to help you discern their overall quality
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This letter ranking varies from A+ to F, similar to a scholastic grading system, and this organization is overseen by the chief insurance regulators regarding any US-affiliated territory The rating itself is determined by a variety of different factors, such as performance, management, financial flexibility, shareholder safety, etc
In 2022, Globe Life’s rating was adjusted to B+++ from an A- in previous years (beginning in 2018), indicating a “very good” rating, or essentially what would be towards the high end of the middle ground between horrible and superb.
NAIC Rating
The NAIC, or The National Association of Insurance Commissioners, is a regulation standard support organization based in America meant to add credibility to insurance companies
Essentially, the goal of this organization is to protect consumers and to mandate that insurers deliver on their promises made The rating used within the NAIC, involves a numerical value usually ranging from 1 – 10 One implies average customer complaints, where anything above this is above average, and so on
Regarding Globe Life Burial Insurance, their rating in 2020 was 8 33, insinuating a massive number of complaints above the average, jumping down to 6 56 in 2021 This is relatively good news, showing that Globe Life is attempting to reduce these complaints. Regardless, this number shows that the overall user experience isn’t positive.