THE FACES OF ARKANSAS BANKING with Dwayne Dickey

SVP/IT Director

First Community Bank, Batesville, AR

Dwayne Dickey is the senior vice president and information technology director at First Community Bank. This year marks his 35th year in banking. Dickey, who is married to Suzanne, has two children, Kyler and Brendan. Outside of work, he enjoys running and spending time with his family.

In his role, Dickey oversees all information technology operations as well as the management, strategy, and execution of the IT infrastructure for the bank. He also oversees technical projects and directs the effective delivery of networks, development, and disaster recovery systems and processes. Additionally, he organized an IT in Banking group.

WHAT’S THE DIFFERENCE BETWEEN A BOSS AND A LEADER?

A boss is typically focused on getting the job done, often through instruction and oversight. A leader, on the other hand, inspires and guides their team by setting a vision, empowering them, and fostering a sense of ownership and pride in the work. Leaders often prioritize the growth and development of their team members, creating a more engaged and motivated workforce.

WHY IS IT IMPORTANT FOR THE YOUNGER GENERATION OF BANKERS TO GET INVOLVED IN THE GOINGS ON IN OUR INDUSTRY?

It's crucial for the younger generation of bankers to stay involved and informed about the industry for several reasons. Firstly, staying abreast of the latest developments and trends in banking ensures that they remain competitive and relevant in their careers. This includes staying informed about changes in regulations, technology, and cybersecurity.

Secondly, the banking industry is rapidly evolving, especially with the emergence of new technologies like AI. Understanding these technologies and how they can be leveraged in banking operations is essential for future success. Additionally, as cyber threats become more sophisticated, staying informed about cybersecurity is crucial to protect both the bank and its customers.

Finally, getting involved in the industry allows younger bankers to network with professionals, exchange ideas, and gain insights from experienced leaders. This not only helps them stay informed but also provides opportunities for career advancement and personal growth.

WHAT IS THE BEST ADVICE YOU EVER RECEIVED?

One of the best pieces of advice I've received is from Karl Kemp, the former IT Director for First Community Bank. He once said, "Don't procrastinate; the situation almost never improves by waiting." This advice has stuck with me because it reminds me of the importance of taking action and addressing issues promptly. Waiting often only allows problems to worsen, so it's crucial to tackle challenges head-on and not delay in finding solutions.

WHAT SUBJECT COULD YOU GIVE A ONE-HOUR IMPROMPTU LECTURE ON?

I could easily talk for an hour about running! I've been at it since 2006, and as I always say, "The only thing that runners like more than running is talking about running." In my impromptu lecture, I'd cover everything from establishing solid running routines to helping beginners get started on the right foot. I'd dive into the joy and benefits of running, share tips on staying motivated, and discuss the mental and physical aspects of the sport. It's a passion of mine, and I love sharing that enthusiasm with others!