SPN (Swimming Pool News) February 2017 by Aqua Publishing Ltd

FEBRUARY 2017

POOLS SPAS HOT TUBS SAUNAS CHEMICALS ACCESSORIES & MORE

OFFICIAL MAGAZINE FOR THE UK INDUSTRY

WATER TREATMENTS & SYSTEMS

Sanitising solutions for the season ahead

POOL & SPA PUMPS Providing the power behind effective circulation

UV SYSTEMS

Shining a light on the latest ultra violet options

COVENTRY CALLING

SPATEX Celebrates Its 21st Year With An Impressive Exhibition Line Up

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Celebrating

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SPN Advert - A4 Full Page - Nov 2016 - Step with confidence.pdf

CMY

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EDITOR’S LETTER

Editor’s

letter

SPN incorporating Pool & Spa Industry is the ofﬁcial trade magazine for the UK wet leisure markets and is the only trade publication that invests in the industry it serves.

In this issue, we feature a full preview of the annual trade show and take a closer look at what visitors can expect to ﬁnd when they arrive at this year’s event. It’s shaping up to be one of the best ever and with a milestone anniversary to celebrate, I have a feeling that its one not to be missed. SPN will have a stand at SPATEX so we hope to see many of our readers there.

Editor and Co Publisher: Jon Wadeson Features: Karen Witney Features & Subeditor: Andrea Hartshorne Co Publisher and Sales Director: Tony Weston Production: Cathy Varley Accounts: Sam Bartholomew For editorial enquiries contact Jon on: T: +44 (0)20 8306 8150 E: jon@aqua-publishing.co.uk For advertising enquiries contact Tony on: T: +44 (0)1474 813433 E: tony@aqua-publishing.co.uk For production enquiries contact Cathy on: T: +44 (0)1823 432416 E: cathy@aqua-publishing.co.uk For accounts enquiries contact Sam on: T: +44 (0)1823 430639 E: accounts@aqua-publishing.co.uk Design: Colin Halliday & Kellie Mills

To subscribe or amend / cancel an existing subscription, please visit our website. Annual subscription rates (6 issues): UK £30, Europe £50 and ROW £60 SPN is published by W: www.aqua-publishing.co.uk Printed in the UK by The Manson Group Ltd Aqua Publishing Ltd accepts no liability for any insert, display or classified advertisement included in Swimming Pool News. While every reasonable care is taken to ensure that all advertisers are reliable and reputable, Swimming PoolPNews can UBL I Sgive H I no NG assurance they will fulfil their obligations under all circumstances. The views expressed in the articles in Swimming Pool News are the contributors’ own. All rights reserved. Copyright for all materials published in SPN remains with the publishers. Material contained in this publication is not to be reproduced in whole or in part without the prior permission of Aqua Publishing Ltd.

There’s no doubt that 2016 will go down in history as a monumental year for many reasons. There’s also no doubt that it was another good and extremely busy year for the majority of the trade too, but what could the next 12 months hold for our industry? Well if the start of this year is anything to go by, it seems like yet another busy year as from my experience, the last three weeks have been nothing short of manic across the board!

Also in this issue, we put the spotlight on a number of other key topics for the new season. After recording another successful year, we take a closer look at a number of innovations and new models in the hot tub sector, plus we take a look at various options for water sanitisation using different technologies. We’ve dedicated a feature speciﬁcally to the various UV systems that are available too. Still in the plant room, we take a closer look at products that are providing powerful circulation with our pool and spa pumps feature and then venture out into the pool to look at ten products that will take the effort out of pool cleaning in 2017.

With the festive break now a distant memory and the New Year now in full swing, it’s now time to look forward and as an industry start focusing on what lies ahead.

Golden Coast’s Jamie Adams examines the effect on businesses of online ordering, free deliveries and returns while there’s expert advice for swim schools and other organisations from STA’s Robbie Philips who are considering having their own pool built.

And in the UK, the ﬁrst major event of any year is the SPATEX exhibition which is returning to Coventry’s Ricoh Arena 31 January to 2 February.

There’s also useful updates from the BSPF, SPATA and BISHTA including a look at the many beneﬁts membership offers to businesses plus a look at the work of PIP.

For anyone looking for new products, services, some inspiration or perhaps to improve their knowledge and understanding, SPATEX is the place to be. Celebrating its 21st anniversary, the event helps to keep the trade up to speed with the latest technologies and trends and is a must attend for any successful business. The three day show also offers a unique opportunity to network with a wide range of colleagues from all corners of the industry and personally, I’ve often found it provides a useful insight into the year ahead.

Finally, we’ve also got our round up of all the latest industry, product, people and eco news from both here in the UK and further aﬁeld. So with this issue of SPN covered, all that leaves me to say is I hope you enjoy reading it, here’s to another successful year and I hope to see you at SPATEX!

Jon Wadeson – Editor You can follow SPN on:

Aqua Publishing also publishes: What Pool & Hot Tub magazine – our sister publication – is the only consumer magazine in the UK that provides the complete and crucial information that potential buyers are looking for! For more information visit the What Pool & Hot Tub website at www.whatpoolandhottubmag.co.uk

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SPN February 2017 3 20/01/2017 22:27

CONTENTS

Inside This 64

67 56

59 COVER

COVENTRY CALLING

2017 HOT TUBS

We preview this year’s SPATEX exhibition taking place 31 January to 2 February After another great year, we look at the latest innovations and models for 2017

WATER TREATMENTS & SYSTEMS

UV SYSTEMS

POOL & SPA PUMPS

Creating a clean and safe environment in swimming pools and spas Effective sanitisation and a reduction in chlorine sees UV go from strength-to-strength Providing powerful circulation for pools and spas, we look at current pump options

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FEATURES

POOL & SPA INDUSTRY

STA POOL PLANT

The industry’s associations dedicated pages Expert advice for swim school owners who are considering having their own pool built

NEWS

INDUSTRY

06-19

The latest industry news, info, projects and gossip

PEOPLE

PRODUCT

HOT TUB & SWIM SPA

WORLD

New appointments and updates on industry personnel

POOL CLEANERS

PROJECT SHOWCASE

OPINION

10 labour saving cleaners that are keeping it clean in 2017 Hidden away from prying eyes the ‘Forest Pool’ pick ups an International award

Jamie Adams looks at the effects of online shopping, free deliveries and returns

Innovations and new products on the market Dedicated news for this important sector

All the latest news from around the world

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CONTENTS

Issue Of SPN 76

73 80

43 READER SERVICES DIGITAL EDITION

Next Issue

FORWARD FEATURES

• SPATA, BISHTA and EUSA Award winners • Spa and hot tub installations • Swim spas – high-end models • Automatic pool covers • One-piece and fibreglass pools

For our forward features, please visit our website at www.swimmingpoolnews.co.uk

Plus much, much more!

Read this and previous editions online at www.swimmingpoolnews.co.uk

BUYERS GUIDE For suppliers of products and services in the pool, spa and sauna market turn to page 82

SUBSCRIPTIONS Ensure you receive a regular copy of SPN (Swimming Pool News). Subscribe online today at www.aqua-publishing.co.uk

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NEWS

All the Latest News, Info, Products and Gossip From the UK Pool and Spa Industry and Beyond

Sundance Pools’ ‘Jetswim’ Features In Assassin’s Creed Movie Aylesbury-based fibreglass pool specialists Sundance Pools UK Ltd have revealed that their Jetswim 4 metre pool was used in the filming of the just-released movie Assassin’s Creed, starring Michael Fassbender. Assassin’s Creed is an action adventure film based on the popular video game franchise of the same name and the Jetswim appears in the film as an ethereal ‘recovery pool’ in a laboratory. The Sundance Pools team delivered the 4 metre one-piece pool to the worldfamous 007 Stage at Pinewood Studios in Buckinghamshire back in November 2015. They then worked closely with the film production company’s art directors, special effects and construction teams and remained on site during three days of filming to monitor pool temperature and water balance. Manufactured in a custom grey colour with a bespoke filtration system, the above-ground spec pool was installed onto a platform built by the Assassin’s Creed construction team. The special effects team fitted bespoke lighting to the pool bottom and a stainless-steel border. Company Director, Ed West said: “Our time working with Pinewood was a fantastic experience and unlike any project we have encountered before. Collaborating so closely with a film production company, timeframes

were extremely precise and everything had to run like absolute clockwork, from delivery and collection timings to water temperature and chemical balances within the water. Filming days are long and studio time is extremely precious, so we were available and on-hand to deal with all aspects of installation and pool maintenance 24/7.”

Having had its 15 minutes of fame, the custom grey Jetswim 4 metre pool is now back in the possession of Sundance Pools and is for sale. Sundance Pools 01296 715071 www.sundancepools.co.uk

SUEZ Group And Subsidiary Triogen Unified Under Single Brand Following a recent announcement, one of the world’s leading specialists in the design and manufacture of Ozone, Ultraviolet and AOP water treatment systems will now operate under the brand name of SUEZ. SUEZ is a global company and has developed no fewer than 40 different brands (Degrémont, Triogen, Ozonia etc.), following international growth and the integration of new activities. The move will see all the Group’s brands and trademarks being consolidated into the single SUEZ brand, allowing for the sustainable management of resources. The new SUEZ name and logo will also feature on all equipment, documentation and literature, however the Triogen® name will live on as it has been incorporated into the product names and designations so that when the re-branding is rolled out, recognition of the equipment and heritage is retained. Product lines/ designations include: ‘Triogen® O3’ for ozone systems, ‘Triogen® UV’ for ultraviolet systems and ‘Triogen® AOP’ for advanced oxidation process

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systems. Triogen® UV, the dedicated SUEZ brand for ultraviolet systems, has five ranges and 145 standard models solely for swimming pool applications. Along with a consultative approach, the company provides the UK leisure market with a comprehensive range to ensure the selection of the optimum UV system to meet the diverse needs of designers, installers, operators and end clients. SUEZ Purification & Disinfection Systems’ R&D programmes are led by leisure customer feedback, developments across the SUEZ group range of UV industries and adherence to the latest international UV standards. This drives innovation of Triogen® UV systems to ensure leading reliability, energy efficiency, ease of operation and reduced maintenance costs and requirements. SUEZ Purification & Disinfection Systems 01355 220598 www.triogen.com

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TECNOLOGIC UK complete process control solutions Process control experts Tecnologic UK LTD offer a vast range of Touch screens with built in PLCs in partnership with Unitronics. This whole range offers class leading remote access capability using our remote operator App, available as a free download from Apple App and Google play stores.

Product Brochure

This enables the user to remotely access the instrument, view and fully control the process via a smart phone or tablet. The range covers a selection of screen sizes with a vast amount of built in and remote i/o options. Please contact our sales office for further details.

Tecnologic Tecnologic UK UK

Tecnologic UK Unit Number 1 Farnborough Business Centre Eelmoor Road Farnborough Hampshire GU14 7XA

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Tel: 01252 377 600 Fax: 01252 377 601

Unit Number Number 1 1 Unit Farnborough Farnborough Business Business Centre Centre Eelmoor Road Eelmoor Road Farnborough Farnborough Hampshire Hampshire GU14 GU14 7XA 7XA

Tel: Tel: 01252 01252 377 377 600 600 Fax: Fax: 01252 01252 377 377 601 601 sales@t-uk.co.uk sales@tecnologicuk.co.uk sales@t-uk.co.uk www.t-uk.co.uk www.t-uk.co.uk

20/01/2017 09:54

NEWS CONSTRUCTION FIRM KIER SET FOR £20M CHELMSFORD PROJECT Chelmsford City Council in Essex has signed a preconstruction agreement with Kier for the £20m redevelopment of its ice rink and leisure centre. Under the agreement, the council plans to have a 25m swimming pool and other facilities built which integrate with the existing Riverside Ice & Leisure Centre facilities. A planning application for the new leisure complex has also been submitted and will be considered by Chelmsford City Council’s Planning Committee in March. If approved, construction of the new facility is planned to start in July 2017, with the opening scheduled for the end of 2018.

ABERDEENSHIRE LEISURE CENTRE PLANS APPROVED Work on an £8.5m leisure facility in Banchory could begin in the summer after Aberdeenshire Council granted planning permission for the development. The centre will consist of a six-lane swimming pool suitable for competitions, training pool, three-court sports hall, fitness suite and other facilities. The local authority is putting £7.8m into the facility, with the remaining £700,000 being raised by Banchory Sports Village Trust. Chair of the council’s education, learning and leisure committee, councillor Alison Evison, said: “The granting of planning permission is a major step forward for what is a very exciting project that will give a real boost to sports groups in Banchory and the surrounding area.” Keith Mair, Chairman of Banchory Sports Village Trust added: “So far we’ve raised £670,000 and that wouldn’t have happened without the fantastic effort from all the clubs who have been strong supporters of what we’re doing.” Work on the new centre is expected to be completed by the end of 2018.

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Manchester Group Pools Resources With Newcastle Trustees of a disused Turkish Baths in Manchester have travelled to Newcastle to meet the team behind the resurrection of the City Pool and Turkish Baths. Fusion Lifestyle will begin work on a £5m redevelopment in early 2017 after drawing up impressive plans to breathe new life into the building and gaining planning permission earlier last year. The group from Manchester’s Victoria Baths also met Michelle HirschhornSmith of the Re-open Newcastle City Pool & Turkish Baths group, which was (Left to right) Janet Slade, Victoria Baths Trust; Michelle Hirshhorn-Smith, instrumental in pushing for the City Pool Re-open Newcastle City Pool & Turkish Baths; Gill Wright, Victoria Baths Trust; Anthony Cawley, Fusion Lifestyle; Jill Earnshaw, Victoria Baths Trust; Barry to be reopened. Johnson, Victoria Baths Trust The Victoria Baths in Manchester have Turkish Baths.” been closed for swimming since 1993, but trustees Gill Wright, Project Development Manager at have been given new hope by the £5m refurbishment Victoria Baths Trust, also heads up the Historic in Newcastle. Now they too have turned to Fusion Pools of Britain group, which was set up in 2015 to Lifestyle for help with the restoration. Michelle Hirschhorn-Smith, of Re-open Newcastle protect and preserve England’s public baths. Gill said: “We heard the all-too-common story City Pool & Turkish Baths, said: “We’re thrilled of Newcastle’s baths closing, so we were delighted to be working with the Victoria Baths group from to hear that Fusion is working with the community Manchester and Fusion Lifestyle. campaign to save the building for public use. “It’s been inspiring to meet with other people “Newcastle really is a flagship for us of how who share our passion for public pools and historic historic pools can be made fit for today and Fusion buildings, and we’re especially glad the Victoria is to be congratulated on taking a leading role in Baths team have come to visit Newcastle as this field.” these are two very rare buildings which still house

£13m Dual Purpose Leisure Arena Opens Its Doors State-of-the-art leisure facilities and civic offices are combined under one roof at the new £13m Rushcliffe Arena at West Bridgford, Nottingham. Two hundred of Rushcliffe Borough Council’s staff have moved to first floor offices at the Arena which replaces the leisure provision at Rushcliffe Leisure Centre and the previous Rushcliffe Arena before its redevelopment. Operated by Parkwood Leisure, the new leisure facilities include a six lane, 25-metre main pool and a learner pool with family beach. Glen Hall, Parkwood Leisure’s Operations Director, said: “Rushcliffe Arena is a fantastic building equipped with superb leisure and

recreation facilities. I have no doubt that it will prove extremely popular with the local community – the initial response has been brilliant.” Cllr Neil Clarke, Leader of Rushcliffe Borough Council, said: “This is a momentous time. Not only have we enhanced sports provision in the borough, but we’re also reducing our on-going running costs, making more efficient use of tax payers’ money. Our new, purpose-built facility works for a modern council and also meets the needs of the community.” Plans were originally approved in May 2014 with work to rebuild Rushcliffe Arena beginning in September 2015. The council has started the process of selling its former offices, an eightstorey, landmark building overlooking the River Trent.

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Ultra low power consumption saving expensive costs

NEWS HISTORIC POOLS OF BRITAIN ORGANISATION PROVIDES MUCH NEEDED REPRESENTATION 2016 was the first full year of Historic Pools of Britain and according to the organisation, it was a year that saw both excitement and disappointment for pools across the nation. Following its formation, what has become very clear is the nation’s passion for historic pools and the need for representation. Collectively the group are starting to make their voices heard and are enjoying the benefits of learning from each other, and they look forward to continuing this work in 2017. Historic Pools of Britain’s next event will be at Lido Ponty, National Lido of Wales on Thursday 27 April 2017.

STA CALLS DIBS ON SWIMMING WITH NEW SCOUTS PARTNERSHIP STA has announced an exciting new three-year partnership with The Scout Association, in support of their Swimmer Staged Activity Badge. Alongside this, STA also confirmed free online CPD training is being launched to enable swimming teachers, for the first time, to become ‘Swim Scout Assessors’. Dave Candler, STA’s CEO said as an educational charity dedicated to the teaching of swimming, lifesaving and survival techniques, STA is proud to partner with The Scout Association and support the five badges in the Swimmer Staged Activity Badge series. He said: “This partnership provides a fantastic opportunity for STA, as part of its charitable objectives, to reach and engage with the Association’s young members, and teach them about the importance of learning to swim and how to be safe in and around water. We are very excited about the opportunities this will present over the next three years.”

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Driving New Business With Facebook At SPATEX, Golden Coast will share the social media secrets which have ensured the company’s position as the UK’s biggest independent distributor of wet leisure products to the trade. The company’s Marketing Manager Aren Grimshaw will lead two free sessions at the Ricoh Centre, entitled ‘Driving new business with Facebook’. A Facebook-certified Planning and Buying Professional, with extensive practical experience of running campaigns for companies large and small, Aren will explain how wet leisure companies can grow and prosper through the effective use of

social media channels – in particular Facebook and its suite of products. The session will provide a detailed overview of the different Facebook products and systems available – linking it into practical activities businesses can take right away to start seeing a return on investment of time and energy. With something to offer both complete novices and more expert users of social media, it is not to be missed. Golden Coast 01271 378100 www.goldenc.co

Dangerous Goods Training For 2017 At a recent Water Hygiene Training Day, one of the attendees who was a service engineer for a wellrespected company said he had recently taken a ton of HTH in his transit van down to a public swimming pool. He did not realise that he could have lost his driving licence for that, been fined heavily and so could his employer as the driver did not hold a licence to transport under ADR (Accord europeen relatif au transport international des marchandises dangereuses par route). With the latest law coming into effect back in July 2015, it should be apparent that anybody involved in unloading, storage, handling and transportation of Dangerous Goods needs to be trained. For those in need of Dangerous Goods knowledge, Howard Gosling is organising a number of training days around the country advising attendees how to keep within the law. The course will also include information on the Global Harmonisation System and the fact that the names of some chemicals are changing. Every company present at these courses will be provided with a CD/memory stick enabling them to pass on information to other people in their organisation and attendees will receive a Certificate of Training.

BISHTA and SPATA Members can claim mutual trading as one of the benefits of their membership and there is a special dispensation for those with businesses, provided they are purchasing their chemicals from a fellow member. Members of ISPE should be able to do the same but all members need training. Previous attendees have found great benefit in attending courses which have, in many cases, saved them money and in some instances, attendees have learned how to avoid the need to employ an ADR driver and still comply with the law. Typical commercial Dangerous Goods courses start from approximately £300, however the Dangerous Pool and Spa Chemical course will cost £165 + VAT for the first person and £145 + VAT for subsequent attendees from the same company. Prices include coffee, buffet lunch and a certificate. You can register your interest in Dangerous Goods Training by sending name, contact phone number and location to: howard@ poolandspaadvice.co.uk Pool & Spa Advice 01935 389069 www.poolandspaadvice.co.uk

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NEWS

New Luxury Spa At Ye Olde Bell Hotel Stylish period hotel Ye Olde Bell, has announced the opening of a new multimillion pound luxury spa for spring 2017. The new 17,000sq ft spa will offer ten hot and cold experiences including a custommade ‘snowstorm’ experience, the only one of its kind in the UK, Sabbia Med Sunlight therapy, steambath, salt cascade room, rasul, Swiss pine sauna, mineralising stonebath, herbal laconium, shower walk and indoor-to-outdoor hydropool. Located in the rural village of Barnby Moor on the corners of the three counties of Nottinghamshire, Yorkshire, and Lincolnshire, the modern and elegant spa will feature six treatment rooms, two of which are double, a hair boutique and express salon. Built over two floors, guests arrive at reception through imposing double oak doors where they are greeted by a sweeping central staircase and glass panelling. Inside the spa, in addition to the experiences, there will be an open fire, numerous relaxation areas, luxurious changing rooms and a stunning bar and restaurant with theatre style kitchen. Outside will feature a garden and relaxation areas. The spa itself has been designed in conjunction with Spa Vision by Spa Director, Sadie Ardron-Levack, and Lizzie Bath of LB Therapies. The interior design has been led by Hilary Levack and designer Tonia Wynne of Homestead Interiors, both of whom did the full design refurbishment of the hotel. Sadie said: “We are all thrilled about this new venture for Ye Olde Bell and when we open aspire to being recognised as one of the leading spas within the UK. “We have worked closely with our partners to create a luxurious space that takes our guests on a unique journey. “We are passionate about understanding our guests and to ensure we provide a spa experience that is bespoke to them, whether this be relaxation, indulgence, wellbeing, invigoration or a combination of all four.”

Online Pool Plant Course Offers Flexibility For Busy Schedules BRIO Group have just launched a short online course for Pool Plant Operations for Beginners, to help those that require some industry knowledge and information that cannot currently attend a course. With many qualifications now based online with people able to access them from more remote areas of the UK, the availability of a Basic Pool Plant Qualification with BRIO will help ensure people are more informed on normal plant operations. While attending the full three-day Swimming Pool Technical Operations Course or having an on site course, is still recommended, the online course is an alternative way to reach those that cannot attend the course, and fit it in around their own busy schedules. For more information, on the course, see: www.briogroup.co.uk/training/pool-plantcourses BRIO Group 028 7930 0561 www.briogroup.co.uk

NIVEKO Solutions Ensure Yet Another Happy Customer Offering total flexibility along with numerous options to provide clients with the exact pool that they dream of is guaranteed to ensure happy customers. And when it comes to providing this perfect pool formula, it seems NIVEKO appear to tick all the boxes. This stunning 10m x 2.5m Top Level Skimmer pool from NIVEKO certainly ensured one happy customer when it was installed in the garden of a private residence in the UK last year. The delighted client, Mr Randall said: “As soon as I’d decided to get myself a pool

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at home, I contacted at least five firms and eventually opted for HTP Inc Ltd, as their range and services appealed to me. They considered what I wanted, which was for the pool to be used for sports as well as simply for pleasure. The NIVEKO pool was the obvious choice, as it had so many advantages over a conventional pool: a clean, smooth and durable surface, the option to go for any shape and, thanks to the thermal insulation which minimises heat loss, is also cheaper to run. “I designed my NIVEKO pool exactly how I wanted it, and I couldn’t be more satisfied. I

recommend NIVEKO and HTP to anyone considering buying a swimming pool.”

NIVEKO s.r.o. +420 572 693 246 www.niveko-pools.com

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NEWS

£14m Investment For Warwickshire Leisure Centres Plans to redevelop St Nicholas Park and Newbold Comyn Leisure Centres in Warwick have now begun on site following the green light by Warwick District councillors late last year. A £14m investment by the Council is being used to fund much-needed improvements and upgrades to two centres in Leamington Spa and Warwick, with a second phase of upgrades to follow for Kenilworth. Councillor Michael Coker, Portfolio Holder for Culture at Warwick District Council commented: “I am delighted that work will now commence, allowing our residents to enjoy the brand new, state-of-the-art facilities by the end of this year. “Proposed designs for the new facilities are the result of detailed design work, with input from architects, Sport England and council

officers, and reflect the outcome of public consultation undertaken in January and February this year.” The centre at Newbold Comyn will see its swimming pool refurbished alongside the addition of wet changing rooms for the pool and shower area. Plans also include a new 100-station gym, improved disabled facilities and a brand new extension for other leisure activities. Running alongside the Newbold Comyn redevelopment, St Nicholas Park leisure centre is also being extended to house new facilities. The swimming pool changing rooms will be completely replaced and new changing rooms will serve the gym and studios alongside various refurbishments to the swimming pool. Building contractor Speller Metcalfe, who

The centre at Newbold Comyn will see its swimming pool refurbished alongside the addition of wet changing rooms for the pool and shower area

successfully refurbished Stratford Leisure Centre in 2015, has been selected to undertake both schemes. “Speller Metcalfe is absolutely delighted to be a part of such an exciting leisure development for the residents of Leamington Spa and Warwick,” said Managing Director of Speller Metcalfe, Des O’Neill. “The modernisation of each centre will not only result in fantastic facilities for users, but also create opportunities for employment and investment in the local economy during the construction stage of the build.” Construction works are set to be completed at the end of 2017. Speller Metcalfe 01684 571200 www.spellermetcalfe.com

The pool at the St Nicholas Park leisure centre will receive various refurbishments to the swimming pool plus new changing rooms

No Coal, Just OC-1 to Newcastle!

When the Alan Shearer Activity Centre in Newcastle Upon Tyne approached Whitewaters Ltd to replace an old hydrotherapy pool, the pool specialist, turned to Certikin and in particular, their trailblazing new filter media – OC-1. Founded by the retired footballer on the outskirts of Newcastle, the Centre is a specialist recreational, sensory

and social centre for disabled people catering for a wide spectrum of need. It is the only short break centre in the North East with its own on-site activity centre, set within acres of beautifully landscaped grounds. Having seen better days, Whitewaters set about stripping out the old hydrotherapy pool, replacing it with a £500,000 state-of-the-art facility.

Centre member, three-year-old Jessica Robertson cut the ribbon with ex-footballer Alan Shearer, and couldn’t wait to be the first person to try out the new pool

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Six months in design, the construction took a further six months to complete. Twice the size of the original hydrotherapy pool, it offers a mix of fun and relaxation with interactive mood lighting, water and music features plus an array of water features that include a Certikin water cannon, a fluvo air pad and a fluvo swimjet. Managing Director of Whitewaters, Mick Guthrie says: “The new hydrotherapy pool offers all the grandeur of a top quality spa, but it also plays a serious role in providing therapeutic benefits to disabled

people of all ages.” Water quality is, of course, of vital importance and at the heart of this pool’s filtration system is the ground breaking OC-1 filter media for which Certikin is the world’s exclusive distributor. Unique in its methodology and performance, OC-1 works through settlement as opposed to entrapment, and harnesses the recent advances in pump technology and variable speed pumps/controllers. Mick reported: “The pool has been running for over a month now and the water clarity is crystal clear. Being extremely lightweight, OC-1 is so much easier than any other filter media to handle and work with. Although it’s early days, I am highly impressed with OC-1 and its distinct benefits.” Whitewaters Ltd 0191 5512048 www.whitewaters.co.uk

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Tel: 0845 306 0903 Email: sales@astralpooluk.com Web: www.astralpool.co.uk

NEWS PLANS SUBMITTED FOR £10M STOCKTONON-TEES LEISURE CENTRE In December, plans were submitted for a £10m community hub and leisure centre in Ingleby Barwick, Stockton-on-Tees. The leisure centre includes a 25m swimming pool, learner pool plus a health club featuring a large gym and other fitness facilities. Should the plans be approved, work is expected to commence without delay with the building opening to the public in 2018. Once finished, the facility will be operated by Tees Active Leisure, which already operates a number of venues on behalf of Stockton-on-Tees Borough Council.

£11M WEST SUSSEX SPA TO FEATURE INDOOR AND OUTDOOR POOLS Country house hotel South Lodge, based in Horsham, West Sussex, will be the proud venue for a brand new £11m spa facility featuring both inddor and outdoor swimming pools, a range of spa treatment rooms and gym. Designed by Felce & Guy Architects, the spa has been designed to follow the natural contours of the hotel grounds so as to minimise its visual impact on the landscape. Construction is scheduled to complete in autumn 2018 and will be undertaken by contractor Beard.

COUNCIL CONFIRMS TEAM OF CONSULTANTS FOR £26M LEISURE CENTRE Dover District Council has finalised its team to deliver a £26m leisure centre. The Kent based authority has appointed a team of consultants to deliver the project which includes designers and surveyors Faithful+Gould, project managers Hadron Consulting, architects GT-3, engineers M-E Engineers and Engenuiti, management consultants The Sports Consultancy plus planners DHA Planning.

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British-made Remains Focus For Plastica’s 45th Anniversary 2017 is Plastica’s 45th year of trading as a UK manufacturer and distributor in the swimming pool industry. British-made pool liners, a range of covers and stainless steel reel systems remain their core business. This year, the company will also be adding UK-made swimming pool pumps to its manufacturing operations. The company, one of Britain’s leading independent providers of swimming pools and accessories, manufacturers from a 13,000 square metre factory. Located on a six acre site in St Leonards-on-Sea in East Sussex, it is home to more than 70 staff that focus on producing products of the highest quality and providing exceptional customer service. Products are created using an impressive combination of state-of-theart factory equipment and skilled staff crafting handmade parts. Their manufacturing facility produces wooden pools, a range of solar, heat retention and debris covers, reels, pool liners, Relax branded water treatments plus stainless steel and plastic items, such as ladders and pipework. The company has continuously evolved since its inception in 1972 by boyhood friends and co-founders, Edward Campbell-Salmon and Peter Adlington. The initial business manufactured winter debris covers from a rundown workroom in London. After three years they moved to larger premises in Hastings, East Sussex. Their entrepreneurial skills soon grew the business into producing heat retaining covers in 1974 after the oil crisis and pool liners during the hot summer of 1976. This was soon followed by solar covers and reel systems. Edward commented: “We have manufactured and installed well over 1,350 commercial cover and reel systems from Olympic sized competition pools to

freeform fun pools. Our customers benefit from our products having unique specification advantages as standard. This is real added value for our clients. For example, on our commercial pool covers we provide hemmed edges, double welded seams down the length of pool covers (not the width), reinforced leading edges and stainless steel reels. All resulting in less stress on the covers to prevent fraying, delamination and tearing, as well as a reduction in general wear and tear and ease of maintenance.” In 1988 they launched the Extreme™ Pool Lining System – where a reinforced 1.5mm thick material is fitted on site, making it ideal for new pools or the refurbishment of leaking concrete and tiled pools. A few years later, in 1996, they introduced Relax, a brand of water treatment goods which remain one of the market leaders (and which are also available as ‘own brand’). The business moved again in 2001, to its current premises in St Leonards-onSea, due to the need for more production space. In January 2017, Plastica acquired from the Balboa Water Group the tried and tested Argonaut and A.G. Pump range – products which were being produced in the USA and Europe. Following the acquisition, all moulding and assembly will be repatriated to the UK manufacturing plant in East Sussex as soon as possible – great news for British manufacturing. The products are purchased in over 20 countries with swimming pool and other industries, increasing worldwide sales for Plastica. The business believes in continuous investment, and over the years, has invested heavily in its manufacturing technology and IT infrastructure. After 45 years, Plastica remains very motivated and is looking forward to working with customers in 2017 and beyond. Plastica 01424 857802 www.plasticapools.net

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NEWS UNCLEAR FUTURE FOR FORFAR SWIMMING POOL The future of Forfar’s Swimming Pool and Lochside Leisure Centre is still uncertain following the opening of the new Forfar Community Campus. Both facilities will shut at the start of February with the new Campus opening for business later in the month. A spokesman for Angus Council said: “When any of our properties become surplus to service requirements, we will look at alternative council use of the buildings, marketing them for sale, exploring Community Asset Transfer opportunities or site re-development opportunities.” The Forfar Swimming Pool also know as the Forfar Baths opened in 1910. The baths were gifted to the town by philanthropist and benefactor Andrew Carnegie from Fife, who at one stage, was the second-richest man in the world. The Baths have undergone a number of re-developments over the years, with the relocation of the changing rooms, the creation of a children’s pool, a steam room and sauna and more recently, a new gym.

FAVERSHAM POOL SET FOR £200K REFURBISHMENT Faversham swimming pool in Kent is about to undergo its first major refurbishment in 20 years. Work to replace the deteriorating showers, toilets and changing area will begin this month and is expected to be completed by the end of March. The news came as a relief for thousands of local residents after fears that if money was not found for the building work, the facility would be at risk of closing. With the help of a £150,000 grant from Swale Borough Council and the pool’s own reserves, they have been able to commission the refurbishment project that will cost around £200,000.

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PWE Deliver Energy Cost Savings And A Reduced Carbon Footprint Pure World Energy (PWE), specialists in energy management, has provided an on site clean energy solution at Woughton Leisure Centre, the largest multi-sport site in Milton Keynes. The installation of a single C65 Capstone micro turbine® combined heat and power (CHP) unit will deliver guaranteed savings of up to £210,000 for the company over the next 15 years and reduce the facility’s carbon footprint. Woughton Leisure Centre’s operator 1Life Management Solutions appointed PWE as its

preferred energy partner, working in partnership with Milton Keynes District Council. PWE initially carried out a detailed site analysis to identify immediate savings for consumption and carbon emissions. Having recently benefitted from a £1.5m investment, this community-focused leisure centre which includes a 20 metre swimming pool, is already achieving immediate savings in energy costs and carbon emissions, without any financial outlay or additional resource. Investment in the new low maintenance energy system, owned and operated by PWE, will see the reduction of up to 130 metric tonnes of CO2 and generate up to 370,000 kWh of electricity and 680,000 kWh of heat per annum. The new CHP unit that replaced the old defective boiler, is also saving the centre additional repair or replacement costs. Pure World Energy 0844 848 0550 www.pureworldenergy.com

Kelda Technology Pushes ahead With Global Growth Plans Pioneering start-up Kelda Technology has hired a new business development manager to help with its ambitious global growth plans. The Southampton-based organisation has appointed Andy Mosedale to build on the success of 2016 by increasing sales for its cutting-edge shower system that uses half the amount of water and energy of a traditional shower and slashes water bills. Andy joins at an exciting time, after Kelda Technology was recently recognised as one of the top 30 cleantech companies globally, resulting in it winning entry to the prestigious Global Expo 2017. Andy, who has 25 years of sales and management experience, said he was delighted to join the company. “I chose Kelda Technology because I was struck by the passion and commitment of the team,” he said. “In times where businesses and individuals are looking to save energy and water, it gives us a fantastic opportunity to talk to them about how Kelda Technology can help them with achieving those savings.” He added: “Hopefully I can help Kelda Technology become a market leader and synonymous around the world for water and energy-saving shower systems across commercial and domestic sectors. “I am very pleased to be part of Kelda Technology at this exciting time, especially after the company has just been recognised as one of the top 30 cleantech companies globally.”

Using his vast knowledge of the UK and international distribution markets, Andy will follow up on Kelda Technology’s strong pipeline of enquiries and convert these into sales, as well as developing new markets domestically and across the world. Kelda Technology 0333 433 0783 www.keldatechnology.com

SPN February 2017 19 20/01/2017 22:56

PEOPLE NEWS

Golden Coast Honours Stalwart Pair For Their Years Of Service You don’t get to be a leading independent supplier of wet leisure products to the trade, unless you find the best people and keep them happy. At Barnstaple-based Golden Coast, more than half the staff have now been at the company for more than a decade, and the latest recipients of the long-service awards are graphic designer Amy Warren, and technical sales specialist Paul Waitimas. In her ten years at the company, Amy has played a pivotal role, creating everything from advertisements, brochures and pricelists to exhibition graphics. On top of this, she has also helped Golden Coast customers promote their businesses through the creation of custom-branded materials. The popular retrofit brochure,

for example, can be branded with company logo and contact details. Developed to inspire existing pool owners looking to breathe new life into their pools, the sales tool introduces them to products that make pools easier, cheaper and much more pleasurable to run. Paul, meanwhile, has just passed his 20th year with Golden Coast. A specialist in sauna and steam – a sector which grows year on year – he works tirelessly to support the many Golden Coast customers taking Tylö’s domestic and commercial products to market. Managing Director, Jamie Adams, said: “It’s always great to see members of our Golden Coast family reach a milestone, and Amy and Paul really deserve recognition for their unwavering commitment to us, but – more

Teamwork Makes The Dream Work!

Richard Way said: “Certikin Recognising the significant contribution of its sales divisions prides itself on the high calibre of its sales team. These muchand rewarding individual success, Certikin International’s deserved awards reflect the fact that each and every staff Sales Director Richard Way member plays a vital role which recently bestowed awards on helps contribute to Certikin several team members. maintaining its long-held status Congratulations go to Pools as the UK’s number one wet Technical Sales Executive, leisure supplier.” Darren Driver who received a Life Time Achievement Award for first class customer service Certikin International and record sales. Northern Area 01993 778855 Representative, Sally Laver www.certikin.co.uk won Top Area Sales Executive and Bruce Coppuck along with Neil Muscat won The Most Accurate Forecasting Award. The Commercial division of Steve Nelson, Hannah Blow, Jeff Hawkins, James Fleming and Emma Brown won Top Sales Division whilst the H&V division consisting of Jo Catterall, Darren Driver (left), with his Life Michael Coyles, Time Achievement Olena Winfield and award and Certikin International’s Graham Kneale Managing Director were runners up. Neil Murray Sales Director,

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Left to right: Amy Warren, Jamie Adams and Paul Waitimas

than that – our customers. Having them here over the years has helped make Golden Coast the success that it is today… and I look forward to working with

them for many more.” Golden Coast 01271 378100 www.goldenc.com

Specialist Consultancy Aims To Assist Wet Leisure SMEs After a number of years working as the Marketing Director for a Scottish pool builder, Nigel Taylor has set up a business development and management consultancy with a view to providing support and assistance to companies wishing to expand, develop and/or diversify their business. Nigel Taylor BDMC Ltd will primarily focus on: • Providing existing business reviews and current market analysis • Identification of area/s of potential growth • Developing business plans and implementing growth strategies. This is a unique business within a relatively specialised UK market, which has been based on the universal premise that businesses are unlikely to want to fail, and that growth/development of these companies tend to be limited by business owners being too close to the business.In most cases the business owners find it difficult to step back from the day to day running of the business and as a result are unable to take a wider view of both the business, its place in the market and opportunities for stability and growth.Nigel Taylor BDMC Ltd is well placed to serve this market as Nigel has been involved in the UK’s sport, leisure and construction industries for 26 years and has over 9 years experience within the wholesale and distribution industry. “The advantage of employing my services are, firstly my previous successes, the wide ranging experience gained and my professional approach, and secondly, from a cost effective point of view. Employing the services of a reputable specialist consultant with a very clear focus on business development, who has the ability and advantage of being both committed to the success of, but yet still being independent, would be far less costly and far more efficient than employing (and having to train, develop and guide) additional staff.” Nigel Taylor BDMC Ltd 07949 034288 www.nigeltaylor-bdmc.co.uk

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PRODUCT NEWS The Handimove Mobile Pool Lift

Care Equipment Website Green Trousers Provides The Perfect Fit Swimming pool, spa and sauna owners looking to improve accessibility for elderly or disabled people can now get help and advice about what equipment best suits their needs thanks to a new website. Green Trousers is a unique onestop-shop for specialist equipment for disabled and elderly people, offering a variety of products including mobile pool lifts, showering chairs and living aids such as hand rails. Some of the site’s most popular products include The Handimove Mobile Pool Lift with 4 point standard spreader bar, which provides the perfect solution for swimming pools, spas or hot tubs, with easy installation and storage when not in use. The Handimove SureHands Body Support for pool use is another popular product and can be used with a Handimove ceiling track hoist, wall lift or pool lift to facilitate independent transfers between a wheelchair/shower chair and a pool, spa or hot tub. Green Trousers is the brainchild of David Lynch of The Lynch Healthcare Group, an award-winning manufacturer

and supplier of disability equipment to the public sector. David said: “We have been manufacturing and selling specialist equipment for over seven years at Lynch Healthcare in the North East and have built up a really experienced and knowledgeable team. “We were getting a lot of enquiries from organisations such as swimming pool owners, hotels and leisure centres who wanted to cater for disabled people to offer the best possible experience to their customers. “So we knew we needed to open up the market via an online hub where people can come, not just to buy their equipment, but also get advice, talk to our experts and know they are getting the support they need. Green Trousers site is designed to act like a virtual personal occupational therapist, providing the same guidance, advice and support – just over the internet.”

Dripool Prices Held… Due to BREXIT! According to Dripool Ltd, their automatic covers are hardly exposed to the falling pound, unlike a large percentage of the rest of the market. This means both their UK and oversees customers benefit from even greater value for money! Over the last 30 years, as UK based dedicated designers and manufacturers of automatic covers, Dripool have developed a supply chain of local, independent and high tech companies, enabling them to refine their design and manufacturing techniques in line with state-of-the-art levels of technology. This has ensured all systems meet Dripool’s exacting standards of quality and reliability. One example of this is the introduction of laser profiling, which has removed design constraints and allows Dripool to create shapes that were previously, totally uneconomical. Another significant area of enhancement is the use of micro controllers. These devices facilitate the use of one programmable control board for all current and future designs and can be retrofitted to provide continued support for systems installed within the last 30 years. In summary, regardless of your thoughts on BREXIT, the good news is ‘buying the best of British’ has never made more sense and with a safety cover to suit any shape and type of pool and with even greater reliability plus value for money, Dripool are expecting 2017 to be a very busy year! Dripool Ltd 02380 663131 www.dripool.co.uk

Green Trousers 0191 543 7913 www.greentrousers.com

How Clear Is Your Swimming Pool?

Crystal clear pool water is essential for both the safety of and appeal to the bather but how should it be measured? The traditional way is deciding whether the bottom of the pool can be seen at the ‘deep’ end. However,

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is this sufficient? Measuring the turbidity of the water would be a more suitable and traceable way of making sure you comply with the PWTAG recommendations of 0.5NTU (Nephlometric Turbidity Units). The compact infrared Lovibond® TB 210 IR Turbidity meter offers a convenient, handheld and easy way of measuring turbidity to ensure you comply

to these recommendations and offer a safe swimming environment. The unit measures the scattered light at an angle of 90°, as stipulated in EN ISO 7027 and will provide 600 tests without battery change. Lovibond Tintometer 01980 664800 www.lovibondwater.com

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WATERCO FP FEB17.qxp_Layout 1 17/01/2017 11:22 Page 1

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PRODUCT NEWS

A Crystal Clear Solution From Golden Coast

OC-1 Range Expands With New Filter Options Two new filters now complement the OC-1 filtration media that is taking the industry by storm. Introduced last year, OC-1 is stealing a march on traditional media with its outstanding benefits now eclipsing the likes of sand, gravel and glass. The two new filters have been specifically designed to work in perfect harmony with OC-1 media for both domestic and commercial installations. For new installations the OC-1 Filters are the obvious choice. The commercial version can be supplied complete with the OC-1 media already preloaded and allows quicker installation and avoids having to load sand or glass into the tanks on site. The domestic version comes ready for the media to be installed and is easy to ship and quick to install. The OC-1 Filter range covers all applications from small domestic to the largest commercial installations. OC-1 media really excels in the commercial sector. Potential savings in running costs come from the ability to

reduce pump speeds and from reduced backwashing. Add to that the advantage for new installations of the filter arriving with the media already installed and you can see that OC-1 is the obvious choice for the commercial application. OC-1 filtration media is suitable for use on all pools and spas, be they domestic, commercial or hydrotherapy. It is easy to convert an existing sand filter for use with OC-1 with a simple lateral modification and take advantage of its benefits over traditional media such as sand or glass. Certikin’s Commercial Manager, Steve Nelson said: “Since the launch of OC-1 we have had great feedback on the product and have good results with upgrading of existing sand filters and new installations going in every week. The growing popularity of the media is really starting to show.” Certikin International 01993 777200 www.oc-1filtrationmedia.com

Automatic chemical dosing can be a blessing for pool owners and a great profit centre for pool companies, but not all companies can deliver the dedicated, specialist knowledge or resources required. Golden Coast Managing Director Jamie Adams explained: “The appeals of automatic dosing for owners are crystal clear: saving time on testing, avoiding dosage mistakes and ensuring clean, clear water. However, the extra staff, knowledge and training required to meet this growing need can often seem more hassle than it’s worth – despite the potential profits. “There’s been a clear growth in demand for automatic pool dosing systems, but it’s not always been the easiest opportunity for the industry to respond to. And that’s why we developed Crystal.” Crystal provides a simple solution which allows pool companies to offer automatic dosing… without increasing overheads or causing headaches. Crystal’s team of experienced engineers are equipped to handle the whole process: from conducting a free on-site survey to specifying equipment and service requirements right through to delivering a planned maintenance schedule. Jamie concluded: “Crystal has been designed to make it easier for you and for your customers. It really is the best of both worlds.” Golden Coast 01271 378100 www.goldenc.com

Precision Testing – The WaterLink® Spin Touch™ Lab Proven analytical chemistry has combined with Centrifugal Fluidics Photometry to create the breakthrough WaterLink® Spin Touch™. Designed for pool and spa water testing, the WaterLink® Spin Touch™ uses just one water sample, and a unique reagent disk. The 6-wavelenth photometer measures a full suite of 10 parameters in just 60 seconds. In addition an innovative 3-Use

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disk gives results for free chlorine, total chlorine and pH in just 30 seconds! Designed for use pool-side and in-store, the unit is operated by a touch screen, which displays the results once the tests have completed. The results can be viewed on screen or transferred into software in order to generate dosing recommendations and achieve perfect water chemistry!

This is the most advanced system for precise use of wet chemistry methods ever produced! Now pool and spa analysts can achieve precision without time consuming test and clean-up procedures. This groundbreaking analysis system is so simple anyone can use it! No vials to fill, no prep time, no guessing! Lamotte Europe 01926 498203 www.lamotte-europe.com

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With over 30 years of experience, PoolLock is one of the worldâ&#x20AC;&#x2122;s leading manufacturers of automatic and manual safety covers, automatic slatted covers and heat pumps for swimming pools. Thousands of satisfied customers in Britain over the past 10 years bear testament to the quality, service and reliability of PoolLock products. In 2013, PoolLock opened its first UK production facility in Gatwick, London, with installation teams that are available 24 hours a day / 7 days a week. The result: even better service and faster delivery times for our UK customers.

For more information on our complete range of products, please contact us at

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PRODUCT NEWS

Deadline On Horizon For Roldeck Holiday Competition

Magnor Cover All Options With Their Tools For Pools Built to withstand the rigours of daily use, Magnor® offers one of the widest ranges of professional pool maintenance tools available in today’s market. From a choice of sturdy brooms, rakes and scoops to a large selection of vacuum heads, the Magnor® range covers most daily pool cleaning requirements. Attention to detail is a hallmark of the range. Useful items like a choice of three different water test kits help ensure that users enjoy first class water quality in their pool or spa. These are complemented by ranges of plain and feature floating thermometers and tablet dispensers. Magnor® vacuum heads are well balanced and weighted to ensure that they sit solidly on the pool floor in operation. On most vacuum head models, the wheels are adjustable, helping the pool professional to cope with varying operating conditions. Heavy duty, telescopic vacuum poles are usable over the whole range of tools. They have a larger

wall thickness to ensure sturdiness when being dragged through water. Magnor® brooms, rakes, skimmers and vacuum heads are also compatible with most poles available on the market. So, purchasing a Magnor® accessory does not necessarily mean buying a new pole as well – although doing so gives the user the unrivalled robustness and sturdiness of a heavy duty Magnor® pole. Although the brand’s pool maintenance equipment is robust and durable, accidents do happen. For that reason, Magnor® spare parts and consumables are available, such as vacuum head wheels and side brushes, leaf skimmer nets, handle brackets, leaf rake bags, skimmer socks and refill reagents for the test kits. This policy ensures that Magnor® equipment gives its user the longest possible service life and best value for money.

There is still time to enter the Certikin and Starline (manufacturers of Roldeck, the market leading slatted cover) holiday competition. It’s quicker than dusting off your passport to enter! All you have to do is purchase a complete Roldeck system (including the new EasyCover) and put down a minimum 50% deposit by 31 March 2017, to allow entry to the prize draw. Simply fill in the entry form and return to Certikin. The enviable First Prize is an amazing five-night stay for two in Cape Town, South Africa. The prize is valid until March 2018 and includes return Economy flights from London / Cape Town; return transfers – airport / hotel; five nights 4* hotel accommodation sharing a twin / double room; breakfast and a Cape Town helicopter tour – Indian and Atlantic Oceans!

The Second Prize is a European city break for two in one of the following cities: Dublin, Madrid, Amsterdam, Berlin, Budapest, Nice, Palma, Barcelona, Munich, Prague, Athens, Bruges. The prize is valid until March 2018 and includes return economy flights – London / one of the above cities; return transfers – airport / hotel; three nights 4* hotel accommodation sharing a twin / double room and breakfast. Prize draw entry is valid for complete Roldeck orders placed (and deposit paid) from 1 September 2016 to 31 March 2017 and you will find out if you’re the lucky winner the first week of April 2017. Purchase is necessary and terms and conditions apply. Certikin International 01993 778855 www.certikin.co.uk

Magnor Europe 01625 501576 www.magnoreurope.com

Portable Cleaning With The MultiCyclone UltraVac Portable Cart The new MultiCyclone UltraVac Portable Cart from Waterco Europe offers a versatile and easily portable comprehensive cleaning solution. Encompassing a MultiCyclone Plus MC16 filter, a Supastream self priming pump, hose tail adaptors, power cord and isolator, in addition to pump to filter plumbing, the UltraVac Cart is fully portable to allow ease of use in almost any situation. The cart itself is constructed from strong structural steel, powder coated for ultimate protection and years of operation, in even the most demanding of environments.

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By recirculating the water through the MulitCyclone Plus you can remove debris being vacuumed out of the pool or water feature without losing water. Combining considerable water saving with ease of use and practicality, the UltraVac Portable Cart offers a robust and highly effective solution to your regular maintenance needs. Waterco Europe 01795 521733 www.waterco.eu

SPN February 2017 27 20/01/2017 23:04

ECO NEWS

Heatstar Offer Free Technical Training Seminars At the heart of every quality pool installation is an energy efficient climate control system. Now members of the pool trade can boost their knowledge and expertise in this vital area by attending free Training Seminars from one of the market leaders – Heatstar.

Heatstar have pioneered the innovation, design and development of modern, highly energy efficient climate control systems and as a flag bearer for energy efficiency for over three decades, Heatstar continue to play a huge part in making swimming pools role models for energy savings and reduced carbon emissions. The technology relating to heating and ventilation of swimming pools is fast moving, highly legislated and environmentally challenging – accelerating the demand for highly skilled engineers. By participating in dedicated training members of the pool trade will develop the specialist knowledge and practical skills that will enable them to install and maintain Heatstar systems, advance their industry qualifications and improve the efficiency of their customers’ system. Hosted by Heatstar’s technical team, these free

seminars cover the following key topics: Understanding the key technologies of the Heatstar systems: • Air heating • Pool water heating • Dehumidification via refrigeration • Dehumidification via fresh air ventilation • Control principles • Basic knowledge of auxiliary connections • Common fault finding practices • Installation best practices and precommissioning. Those attending the seminars will also learn about the latest technologies and legislation – eco-design directives, building regulations and more. These free half-day Heatstar seminars include tuition, training materials, lunch and refreshments and a training seminar certificate for pool climate control systems. The seminars take place in the dedicated training facilities of Heatstar’s distribution partners AstralPool UK in Fareham, Hampshire. For more information on these free training seminars contact Heatstar today or see them at SPATEX 2017 in Coventry. Heatstar 01983 521 465 www.heatstar.com

Energy Efficiency A Priority For Award Winning Pool A luxury outdoor residential swimming pool, which is efficiently heated by a Calorex heat pump, recently landed Falcon Pools with an industry award. The Surrey-based company’s brief was to create a natural looking swimming pool that would blend in well with the traditional surroundings of the client’s property. The owner also wanted the pool to be as energy efficient as possible. With this in mind, Falcon Pools specified a Pro-Pac 22X single phase heat pump from Calorex. Designed and manufactured in the UK under ISO9001 compliance, the highly innovative Pro-Pac heat pumps are specifically designed for swimming pool heating and are capable of providing a pool with up to five units of absorbed heat for every one unit paid for. “We opted for the Calorex Pro-Pac as the customer required to use the pool from April to September, and this model allows the water to heat up to required swimming temperatures,” explained Lee Woodhams of Falcon Pools. Pro-Pac X heat pumps are ideal for outdoor pool heating or pools with a semi-

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permanent enclosure to extend the useable period of a normal outdoor pool, when temperatures are above 5°C. Whereas Pro-Pac Y pumps are suited to heating indoor or outdoor pools all year round and can operate in temperatures as low as -15°C. “In the summer, the heat pump will work at a coefficient of performance (COP) of about 5:1, which means that heat goes into the pool at one fifth of the price of standard rate electricity. Typically, electricity is 12.5p/kWh so heat goes into the pool at 2.5p/kWh,” explained Graham Kneale, H&V Field Sales Manager at Certikin, Calorex’s UK distributor, adding: “In winter, Calorex heat pumps fall to a COP of about 3:1, making the heat into the pool at about 4.2p/kWh – still lower than heating with gas.” Certikin International 01993 778855 www.certikin.co.uk Falcon Pools 01932 353040 www.falconpools.co.uk This award-winning pool by Falcon Pools is heated by a Calorex Pro-Pac heat pump

www.swimmingpoolnews.co.uk 20/01/2017 23:04

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HOT TUB & SWIM SPA NEWS

Marquis Grants 700th Wish With An ATV Swim Spa At approximately 18 months old, Chase Fekete was diagnosed with Mowat Wilson Syndrome, which affects his ability to learn and speak as well as impair physical functions. Chase didn’t walk until he was two and a half years old and even now doesn’t have a lot of strength in his legs making it difficult to walk. There is one place where Chase can play with his brother, Jake, without all of the restrictions from his illness – his very own Marquis Aquatic Training Vessel (ATV) swim spa. Chase’s wish marks the 700th wish Marquis has helped to grant through its partnership with Make-A-Wish. “Marquis is making a difference in Chase’s life by helping to grant his spa wish,” said Cheryl Unger, Director of Program Services of

Make-A-Wish Metro New York and Western New York. “This will help Chase and his family enjoy hours and hours of quality time together at home.” “It’s incredibly rewarding that through our hot tubs and swim spas, we are able to add some happiness and improve the well-being of so many children with life-threatening medical conditions,” said John Schrenk, President of Marquis. The ATV-17 Sport is a relatively new addition to the Marquis product line and has been a very popular wish request in the last few years. The ATV swim spa allows children to be mobile and interact at eye level with their families.

Marquis Spas +1 800 275 0888 www.marquisspas.com

Catalina Gets New Trading Name For 2017 As one of the longest established spa and swim spa importers in the UK, Catalina Spas Ltd is a well-known business and brand within the industry however, with a number of exciting new changes for 2017, the Wiltshire based company have taken the opportunity to introduce a new trading name, to cover better all the brands which they now carry. These include Dream Maker Spas, Clearwater Spas, Catalina Spas and Catalina Swim Spas – all of which are proudly made in North America. From now on, the new name Aqua Design & Leisure will feature on new marketing material and will be the overall company within which all of the individual brands will reside. In addition, for those looking for a hot tub for a one off project or perhaps just for something a little bit different, the company’s ADL Bespoke option can design and build a hot tub to exacting requirements. Finally, the company has a number of unique dealer opportunities available and as well as great prices, and new for 2017, they are offering special easyfinancing packages for display spas and an exciting new dealer reward scheme. Aqua Design & Leisure 01980 611555 www.aquadesignandleisure.com

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Hot Tubs Play Their Part In Domestic Holidays Booking Surge Hoseasons have offered holidays and lodges with hot tubs for a number of years now and it seems their inclusion has helped the domestic holidays specialist see a surge in bookings at the start of the year. The operator saw impressive year-onyear increases with its hot tub lodges ahead by 19%. Hoseasons said it believed consumer concerns over currency fluctuations and the economic impact of BREXIT, combined with the addition of more high-quality lodges with hot tubs as contributing to the impressive rise in bookings. Managing Director Simon Altham said customers were “determined” to have a holiday to look forward to during what could prove to be a difficult year. “Everybody knows that 2017 is shaping up to be a year of uncertainty, but the clear trend for us has been people moving early to guarantee

their getaway and take advantage of some great value deals,” he said. “Hoseason’s new year promotions combined with its commitment to innovation was also a strong factor to the operator’s sales surge, Altham added. “We’ve invested heavily in technology, infrastructure and people over the last 12 months to ensure that we’re able to offer our customers a hassle-free, quick and easy booking experience across all devices, through our contact centre or through one of our high street partners.” From luxury lodges nestled deep in forest glades, to cliff top log cabins with sweeping sea views, the company offers over 2,800 hot tubs in diverse destinations around the UK. Booking a hot tub holiday couldn’t be simpler thanks to a dedicated hot tub website which also includes the top rated destinations as voted for by holidaymakers.

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HOT TUB & SWIM SPA NEWS

Ultralift? Ultra Good! Golden Coast Introduce New Cover Lifter Golden Coast has announced that it will launch the market’s strongest and most versatile cover lifter at SPATEX 2017. Ultralift, which is available exclusively through Golden Coast’s Essentials Collection of hot tub and spa accessories, is a cover lifter with (virtually) universal appeal. Golden Coast Managing Director Jamie Adams explained: “When it comes to cover lifters, Ultralift is exactly what the market has been waiting for… “It’s built to an exceptionally high specification and has been intelligently Deckmounted UltraLift

designed for maximum versatility. Whatever a tub’s size, shape or brand – Ultralift offers virtually all a perfect fit. Freestanding? Built-in? In-ground? “With Ultralift, you just need a single cover lifter to meet your customer’s exact needs. This is possible because of its comprehensive mounting options. While the Standard Mount option lets you adjust open cover height to your preference, there’s an Under Mount option that slides under your tub prior to filling – so no need to drill holes in the deck, patio or hot tub surround. “If your customer is looking for easy opening and closing, there’s a Hydraulic Mount option which incorporates gas springs. As well as making access easier, it ensures tub owners find the correct closing position much faster – reducing heat loss from the tub and saving them money.” Further versatility is possible thanks to two conversion kits for Standard Mount options – allowing

for hydraulic lift assist or under mount conversion. Ultralift’s ease of installation also impressed Golden Coast. Jamie explained: “Fitting a cover lifter should be easy, but, in reality, it can throw up some challenges. That’s why we were so impressed by Ultralift’s ease of installation. You can assemble it in less than an hour with just three tools. A drill, screwdriver and an adjustable spanner and you’re there.” Golden Coast 01271 378100 www.goldenc.com

The Coverstar – Not Just For Pools

This beautiful swim spa, installed by Falcon Pools for a well-known television broadcaster, features Certikin’s star of all covers and shows just how functional, versatile and stylish the product is. “With a brief to install a cover for the swim spa that is robust enough to withstand boisterous children and pets, my thoughts turned to one cover … the Coverstar,” said Falcon Pools’ Terry Woodhams. “We have installed numerous Coverstars in the past so have the greatest confidence in them as a safety cover. The product is second to none in terms of quality and their installation is straight-forward and we know that we can always rely on Certikin for advice and guidance should any be required.” Unlike other safety cover suppliers who use an industry standard vinyl, Coverstar use a superior vinyl composite in a range of colours. Whereas most safety cover suppliers use sewn webbing, (which often proves to be the weak area), Coverstar have invented and patented the heat sealed process, which prolongs the life of the cover and improves the overall operation. This is colour matched to the actual Coverstar fabric to provide an aesthetically pleasing finish. Manager of the Automatic Covers division, Jo Catterall said: “The Coverstar safety cover can be made for pools, in-ground spas and hot tubs of most shapes and sizes – please call or email the Automatic Covers team at Certikin for a quote.” Certikin has a large team of factory-trained

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engineers to carry out installations, repair work and servicing. They can also make preinstallation site visits to ensure the site is suitable, however, for those wishing to use their own engineers, Certikin can offer some initial training onsite. Certikin International 01993 778855 www.certikin.co.uk Falcon Pools 01932 353040 www.falconpools.co.uk

Kenneth Jacuzzi Dies At Age 75

Ken Jacuzzi, who was the inspiration for the development of the first in-home hydrotherapy pump by his father, Candido Jacuzzi passed away at the start of the year. Candido and his brothers founded what later became Jacuzzi Group Worldwide, due to Ken’s childhood illness in the 1950s. Bob Rowan, CEO of Jacuzzi Group Worldwide said: “It is with great sadness that we have learned of Ken’s passing. He lived his life with grace and great dignity, and was an honourable humanitarian. He was the inspiration of not only the Jacuzzi® Brand, but an entire industry. Our deepest sympathies go out to his wife and extended family.” At the age of two, Ken Jacuzzi contracted juvenile rheumatoid arthritis, leaving him bound to a wheelchair for most of his life. Told that young Ken would not live to see his third birthday, his mother encouraged her inventor husband Candido to develop a portable hydrotherapy pump to provide painrelieving hydrotherapy treatments at home. That hydrotherapy pump led to what is known as the Jacuzzi® Brand today.

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POOL & SPA INDUSTRY

Happy New Year! BSPF Managing Director Chris Hayes looks back at events at the end of 2016 and highlights a number of key events planned for the first months of the year

ith SPATEX 2017 celebrating the 21st anniversary, the event at the Ricoh Arena is again a sellout! It promises to deliver a fantastic showcase for our industry's products and services plus a range of entertainment is on offer for the exhibitors and visitors, with the Industry Gala Dinner hosting the British Pool & Hot Tub Awards on the Tuesday evening and the SPATEX exhibitors party on the Wednesday night! With over 100 exhibitors at the show, the excellent ISPE workshops and a second seminar area offering other important topics from organisations such as PWTAG, education continues to be at the forefront of what SPATEX can provide attendees. Ross Alcock at the ISPE deserves praise for his organisation of the ISPE workshops and thanks are also due to the many other show partners. As mentioned above, during SPATEX, there will be a chance to celebrate the achievements of the British Pool & Hot Tub Awards, being won by BISHTA and SPATA members this year. All members of the pool, spa and hot tub industry are welcome to attend this event, so come along and celebrate the Award winners (including the re-presentation of the ISPE Awards) and an evening of entertainment, plus there will be the chance to meet British Paralympic Swimmer Ellie Simmonds OBE as she presents our top awards and takes a photocall (thanks to Mark Ramsden at CPC). A huge thank you to all of the sponsors for supporting this event. Winners of these awards are eligible to be entered into the 2017 European Pool and Spa Awards, and I am delighted to announce that these Awards will be presented at SPATEX 2018. EUSA’s European Pool and Spa Awards for 2016, will be announced at

Forum Piscine in Bologna, Italy this month and details of the winners will be appearing in a future issue of SPN. The role of BISHTA and SPATA is to support the members with information and advice and to assist in the event of any disputes. On pages 36 and 37, there is an article outlining some of the services provided to members. I would like to thank all of the members who kindly provided their feedback in this article, which helps us to give a members perspective on our offering. For prospective members, I hope the article gives you a flavour of the type of support available by joining BISHTA and/or SPATA helping to strengthen the voice of the industry at home and abroad. The revision of the Management of Spa Pools publication is nearing completion, and this document is to be referred to as ‘HSG 282’. The official title of the publication is ‘The control of legionella and other infectious agents in spa pool systems’. Once the document is finalised, further news about the impact of the guidance will be made available to the industry. It is crucial that the industry has provided feedback on this important subject and some members have been debating the pros and cons of the advice stated in the 2006 version of ‘Management of Spa Pools’ and the advice that needs to be contained within HSG 282”Having lobbied hard to update the publication, BISHTA and SPATA will expect members to know what is said in the new document and to alert their customers of the guidance contained within it. With changes to the SPATA Standards, a 2017 version will be available shortly for those members that have attended the training sessions (either face to face or online). Additional dates will be provided, subject to a demand for members to learn more about the changes, created by new and revised British and European standards.

Requests for the Electrical Awareness Workshops continues to increase, with the fourth course recently run; there are now 40 people that have benefitted from the information regarding the safe installation of hot tubs. Two more courses are planned to be run, and these are being held in Norfolk and Birmingham on 22 – 23 February and 1 – 2 March respectively. To check for availability and/or to go on a waiting list for the autumn courses, please contact the BISHTA office. On to other matters, and a number of the BSPF (and SPATA) Past Presidents attended Tony Welsby’s Past Presidents Meal, which was held in the beautiful historic City of Chester. The venue was the fabulous Chester Grosvenor hotel and the 23 guests were met by Tony and partner Carole Darbyshire. The meal, provided by Simon Radley, the hotel’s renowned Michelin Star chef, was a great success and well received by all of the guests. I hope that 2017 proves a successful year for you, below you will find some of the key calendar dates to note in the first few months of this year. DIARY DATES 2017 31 Jan-2 Feb 16-18 Feb 22-23 Feb 1-2 March 7 March 14 March 22 March 4-5 April

SPATEX 2017, Coventry Forum Piscine 2017, Bologna Electrical Awareness Workshop, Fakenham Electrical Awareness Workshop, Birmingham BISHTA Committee, Andover SPATA Technical Committee, Andover PIP Committee, WebEx EUSA Meeting, Athens

A full list of Diary Dates is available on www.spata.co.uk / www.bishta.co.uk – look under the Trade heading

Sponsored by

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POOL & SPA INDUSTRY

What Can BISHTA And SPATA Offer Your Business? In this article, you can read about the benefits that may be of interest to you, either as a prospective member or as an existing member – it is a reminder of the advantages of membership and the services on offer!

he role of BISHTA and SPATA is to help members be able

and just a few of them are outlined below by some of the members

to focus on their day-to-day business arrangements when

in this article. Whether you are an existing member, or a company

there are so many potential distractions that can get in

looking to join BISHTA and/or SPATA, please read on to see how your

the way! The Trade Associations provide many benefits,

business can benefit from Trade Association membership.

Safeguarding Your Money

Member Support And Service

Networking Opportunities

The Importance Of Training

Most businesses will at some point have a client that withholds payment from them, and to avoid the issue escalating, it is reassuring to have a free service available called the ‘Stakeholder Account’. This service can be used to help your client pay any monies into a ring-fenced escrow account, that as the business owner, you know will be paid to you when you have completed the agreed work as per the signed document with your client. “I knew about the Stakeholder account, and when there was an issue in a project we were involved with, we agreed with the main contractor a final balance, and this sum was deposited by the main contractor with SPATA. We agreed the work that we were willing to undertake to resolve the issues. The signed agreement was then used as the basis for the work to be completed and the money to be paid to us via SPATA.” Andy Phillips, Cheshire Wellness

Hearing talks from guest speakers and meeting members to share experiences are just two of the reasons that members choose to attend the Annual General Conferences, or the Regional Meetings / Seminars held during the year. “We are a long established SPATA (and BISHTA) member, and I am passionate about learning and sharing ideas amongst companies in the industry to benefit us all. Where possible, I look to attend the annual conference and have also hosted a number of Regional meetings at our offices in Exeter, as networking is vital to learn and improve what we offer our customers.” Brad Cannings, Cannings and H20

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Being part of a trade association such as BISHTA and SPATA can help support members when they come up against difficult circumstances or incidents. Being able to pick up the phone and speak to someone who knows the industry and can offer knowledgeable advice and assistance is a lifeline, and it’s only when you come up against a difficult situation that you realise just how valuable this support can be. “My showroom was targeted by an organised gang of thieves which lead to the loss of over £50,000 worth of stock. The police were involved, and I also contacted BISHTA for support and advice. BISHTA’s fast actions helped generate local mass press and media coverage for the incident. ITV Meridian News visited me on site the next day to film a TV interview which aired on ITV Meridian News and online that very evening. Within days a vigilant member of the public helped assist the police and three out of the four stolen hot tubs were recovered by the police. Without hesitation, I would recommend BISHTA membership to anyone in the industry.” Mike Robinson, Euphoria Lifestyle

Having knowledgeable staff is a vital part of the work undertaken by employers, and the Trade Associations play their part by signposting members to training offers, such as water hygiene management, dangerous goods transportation and the electrical awareness workshops, at reduced rates. “Our company takes training very seriously, and that is why we have attended both the BISHTA Hot Tub Site Surveyor course and also the Electrical Awareness Workshop. Three staff have benefitted from learning in these courses and in terms of electrical awareness, following the course, we were able to identify an issue that had been caused by the customer’s qualified electrician that needed to be rectified!” Yan Koob, Aquafinesse and Castle Hot Tubs

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POOL & SPA INDUSTRY

Award Winners

Marketing And Affiliation

Hosting annual awards, as part of the Industry Gala Dinner at SPATEX, provides an excellent opportunity to recognise and reward the work of association members. “Becoming a BISHTA member enables access to a network of support from the BISHTA team as well as BISHTA members. I believe access to such support has been fundamental in the development of my business. BISHTA does not just represent hot tub and swim spa companies. It represents the individuals within these companies with industry specific knowledge in specialist fields. Through BISHTA I have gained invaluable advice from highly experienced and knowledgeable people regarding hot tub legislation, water treatment, logistics and marketing. I get the opportunity to meet these ‘gurus’ at events like the BISHTA Awards. Last year, North Spas picked up a Gold, Silver and a Bronze Award at the BISHTA Awards. The Awards offer the opportunity for your small, local business to gain national recognition with the possibility of international recognition too from the EUSA – The European Union of Swimming Pool & Spa Associations.” David Mason, North Spas

PIP works hard to provide marketing and promotional opportunities for the industry and with a dedicated Marketing & PR Manager in Sallie Golding, all members can benefit from a steady flow of press releases, factsheets and other information that can be shared with consumers and the media. The PIP committee make sure that there are opportunities available that all members can get involved with to help maximise publicity from their association. “There is no doubt that one of the best ways to win customer confidence in your pool contracting company is to have been Award Winners at the annual British Pool and Hot Tub Awards. Each year we have received Awards, Sallie, has worked tirelessly to get our pools featured in both local and national publications. In 2012 and 2016 when we won the Dick Millward Trophy for Pool Contractor Of The Year, we have enjoyed magnificent publicity which has generated the highest quality sales leads which have turned into even more prestigious contracts.” Tim Bareham, Cresta Leisure

Discounted Business Services

Technical Advice

Dispute Resolution

Staying Informed – British Standards Online (BSOL)

Members can find a range of opportunities to save money such as 20% off the full purchase price for (most) British Standards. Other providers such as Wright Hassell Solicitors will provide some initial free legal advice for members, and dedicated insurance is also available from Nsure. “Thanks to the long-standing relationship that Nsure has with the BSPF (including a 10% discount), Tanby Pools continues to use the Poolsure insurance package for its business. We also have PI insurance through Nsure. As a large contractor, my company needs to make sure that our insurance package is thorough and that no important items are missed, to give me peace of mind. And that is why I choose Nsure.” Martin Borley, Tanby Pools

Even the most dedicated businesses will, from time to time, have to deal with a dissatisfied customer. Usually, this is not an issue, and everything can be resolved amicably. However, having a Trade Association to assist you, can sometimes be very helpful in more challenging circumstances. “As BISHTA members, we are aware of our responsibilities not only to work to Industry standards but also to uphold the Code of Ethics, which we pride ourselves on achieving. When a recent dispute arose, with the client of one of our dealers, BISHTA was able to help us by acting as an intermediary between the customer, ourselves and the manufacturer. The situation was further complicated after our dealer decided to place his company into liquidation. BISHTA liaised with the relevant parties and this helped to reduce the likelihood of any further concerns being raised by anyone involved in the dispute. It was good to have BISHTA’s support to call upon in this instance and the customer now has their spa working again.” Kevin Rickards Sanger, Elite Spas

Both BISHTA and SPATA are fortunate to have access to some of the leading experts in their respective fields, and members can tap into this knowledge, often at no cost. “Once again, SPATA were able to use their industry contacts to help me overcome a problematic main contractor in regards to the wiring regulations for a swimming pool shell. Using their knowledge, a satisfactory result was achieved with all of the paperwork available to back up our points. Having the weight of my trade association behind me was a great comfort in the dispute. Without their help and assistance, I would have struggled to have got my point across to the relevant parties.” Richard Troman, Buckingham Pools

The Trade Associations are committed to providing regular updates to members on industry – relevant topics, including pages in SPN (and other wet leisure publications). There is also a weekly newsletter emailed to members that gives bite-sized chunks of information. “As part of our SPATA membership we now have instant access to 25 of the Industry’s most relevant British Standards through BSOL Standards Online. These are available anywhere via the internet and are always current and the savings in both cost and time to our company are proving invaluable. This is a real step forward for SPATA in their ongoing role in developing professional standards within our Industry. The cost of purchasing the British Standards can be significant with individual documents often costing more than £100 which is why we are delighted to have access to these standards through SPATA for less than the price of buying one standard!” Steve Hallam, David Hallam Ltd

With thanks to our BISHTA and SPATA members for their positive feedback in this article. Being a trade association member stands as a badge of endorsement that can help to bring many advantages, recognising businesses that uphold Industry standards and who are willing to abide by a Code of Ethics. Members are also able to demonstrate their willingness to contribute financially to these industry bodies to enable the wet leisure voice to be heard by government and other key decision makers at home and abroad.

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POOL & SPA INDUSTRY

Working Together To Build Consumer Trust And Awareness If you’re in the business of Wet Leisure, you’ll be pleased to know that there is a task force working for the benefit of your industry!

IP) Pool (and Spa) Industry Promotions is a committee of professionals with the shared purpose to ensure that there is the adequate promotion of the wet leisure industry, both within the trade and also most importantly, to the wider consumer audience. Chaired by Jamie Adams (Golden Coast) and supported by the current committee members: Mark Ramsden (CPC), Jeremy Chalke (Spruce Pools), Neil Dalziel (Aquaflex), Alex Kemsley (Waterstream), Phil Gordon (SPC), Jon Herbert (Rockingham Swimming Pools) and Arun Sarna (Hot Tub Suppliers), the work is co-ordinated by Sallie Golding (PIP’s PR & Marketing Manager), with assistance from Chris Hayes (BSPF’s Managing Director).

WHAT DOES PIP WANT TO ACHIEVE? That every relevant household has an awareness of the benefits of wet leisure products. Everyone likely to choose to buy a pool, hot tub, etc is aware of the benefits of working with BISHTA and SPATA members. There is a range of goals that PIP has set itself to achieve and they include: Deciding on the balance between traditional versus digital media 1a Working with members to build and develop media interest stories Gaining consumer press/media coverage through the British Pool & Hot Tub awards (and EUSA Awards) winners

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and case studies as well as trade press coverage that can be used to build trade profiles and encourage new membership. These stories need to embrace messages that demonstrate the relevant purchasing decisions made by end users. Building specific consumer media relationships Building on our press/media contacts list and refining them with an aim to have more one-to-one press/media relationships, for those that influence end users. Achieving increased and wider digital media coverage Harnessing digital opportunities to widen our PR reach – Developing our press/media contacts and press/media communication. Online Presence Management = Growing our online profiles Raising the profiles of BISHTA and SPATA online through continued development of our websites, SEO, digital and social marketing with end users. Amplifying our Trade profile through national and local events Creating our ‘own’ activity to promote the trade profiles on a national level with a resource for members to run local level activity. Providing newsworthy stories nationally and locally. Providing consumer interaction for driving web traffic, the opportunity to gain a mailing database and share leads with members. Encouraging new members As a by-product of the consumer focus,

Sallie Golding, PIP’s PR & Marketing Manager

the PR and Marketing function above can help to promote the features and benefits of membership and maximising trade publicity, wherever possible.

PIP’S STRATEGY The committee typically meet on a quarterly basis, as well as holding a focused strategy meeting in November each year to discuss plans for the year ahead. Meeting formats are initiated by quarterly reports compiled by Sallie Golding, who has the responsibility to see the committee’s actions through to fruition. Sallie commented: “The PIP committee provide a valuable resource to help me in my task to meet the strategy set out above. The committee offers a wealth of experience, making the perfect sounding board to check the legitimacy of my ideas and plans. However, there are also times throughout the year that I turn to the wider membership of BISHTA and SPATA to tap into the ground level knowledge and expertise of our members. We have a great group of people out there who are as passionate as I am about promoting our industry and it makes me very proud to be part of it!” As a committee, PIP works to give the industry greater visibility. If you would like to share your feedback, suggestions, and ideas to help PIP achieve its strategic goals, or if you would like to know how you can put actions into place to support the goals of PIP and drive consumer awareness, please email sallie@bspf.org.uk or call her on 01264 356210/1.

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STA POOL PLANT – SWIM SCHOOL POOLS

Having Your Own Swim School Pool With the reduced availability of pool facilities proving to be a challenge for a number of swim schools across the UK, Robbie Phillips, STA’s Lead Pool Plant Expert offers his advice to owners and organisations who are looking at the option of having their own swimming pool built

ver the last 10 years, there has been a significant change in the delivery of learn to swim programmes. With the demise of Local Authority provision, we’ve seen a boom in the private swim school market; however with a decreasing stock of swimming pool facilities, water space is at a premium for this growing market and so it follows that more and more swim school owners, who are reliant on hiring pools, are attracted to building or owning their own swimming pool. Here at the STA we’ve seen this firsthand, with many of our private swim school customers seeking advice on how they can build their own pools – we predict it will also be a hot topic for conversation at this year’s SPATEX too.

SO WHAT DO YOU HAVE TO CONSIDER WHEN BUILDING YOUR OWN POOL? First and foremost, swim schools have to make sure the pools are fit-for-purpose and safe for their learners. When we hire, generally the pool owner has the responsibility for ensuring safe hygienic conditions and all the services. With your own pool, you have sole responsibility for all aspects of management and expenditure. This immediately questions the hiring of domestic pools and the inherent risks in terms of pool safe conditions, contracts, legal etc. Therefore, you have to weigh up the

With the demise of Local Authority provision, we’ve seen a boom in the private swim school market; however with a decreasing stock of swimming pool facilities, water space is at a premium…” 40 February 2017 SPN 40-41_SPN_Feb_17_STA.indd 40

advantages and disadvantages of this responsibility and financial commitment. Many swim schools, as per the case study example in this feature from The Little Swimming Company, cite that the advantages are: • Guaranteed safe hygienic water – when hiring facilities, we hear so many cases of swim schools turning up at a pool and not knowing if the caretaker has properly tested / treated the water, and there is nobody on site to ask. Having your own pool gives you the control to make sure its safe for your own protection and business reputation. • Warm water and atmosphere – many public pools find it difficult to alter the temperature for different swimming activities, as they have to cater for so many different age groups who require different water temperatures. Therefore, by having your own pool (and by having the right training) you can regulate the temperature of the water based on your own cliental and optimising energy consumption. • Guaranteed lessons without cancellations – this is a big issue for swim schools; they have no control over forced pool closures or hirers cancellation, which affects income and reputation. Having your own pool means you are not beholden to the problems of other facilities. • Quality building and plant – the control and quality of existing facilities can vary vastly, especially with ageing pool stock. By designing your own brand new facility, you can specify the build in line with the latest standards. • Opportunities to sell water space – as previously mentioned water space is at a premium and there is high demand. Having your own pool to hire creates new income opportunities. • It also allows a prime secondary spend outlet. However, for any swim school embarking on this journey, it is critical they set out a realistic business and financial plan.

WHAT ARE THE KEY DESIGN CONSIDERATIONS? • Size of pool and building • Provision of a safe environment

• Types of customers – age ranges and abilities – this will impact on the pool size / depth / design • Facilities required i.e. plant room, changing rooms, viewing area, café, vending, gym, etc. • Size of pool(s) will define size of services to building – gas, electric, water, sewage, including discharge consent, wood burning, solar, heat pumps • Costs – design, building, materials, architect, professional trades, services, maintenance, rates, rent, insurance all need to be factored into the budget.

WHAT TYPE OF BUILDING? • New build - with a new build you can design a facility to your own specification and budget. However, consider services to site as this could increase the budget considerably. • Existing building – we’ve seen pools built in the middle of business parks within factory units and in residential areas in old pubs / hotels / churches. With this route, the pool and ancillary spaces have to be fitted in. Assessing existing services is again critical. • Another possibility could be taking over a redundant pool facility. • All the existing buildings require serious structural survey for all aspects of the site, how energy efficient is it? • Modern buildings will have inherent energy efficient features such as insulation imposed on the build by local authorities. Planning permission and / or change of ‘business’ use will also need to be carefully researched.

LOCATION • Consider the catchment area and the demographics, where will your swimmers come from? • Ages – investigate your target age range because this will impact on pool size • Accessibility / Parking sufficient and convenient without charge if possible. Will business neighbours object? • Local geology – groundwater etc. especially

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STA POOL PLANT – SWIM SCHOOL POOLS for new build. • Covenants for new build or existing (e.g. churches)

POOL BUILD COSTS – BASIC AND QUICK OVERVIEW The following is for example only, it emphasises the critical need for expert advice both locally and pool construction.

IN OR ABOVE-GROUND POOL? • Existing units with pre stressed concrete and other structural issues would generally lead to an above ground pool being specified, i.e. constructed on a suitable surface • Normal ground conditions for new build or existing would need to be in place for any in ground pool; if not then there can be significant costs

TILES OR LINED? • Nearly all tiled pools are in ground - costs high • Liner pools can be in or above ground - costs relatively low – they have a predicted life • Liner and flexible membrane – quality of lining is essential – temperature dictates the grade • Pre coated panels – popular and resilient • Fibre glass issues over recoating - new technology is good • Stainless steel high quality, potentially high cost

ENERGY CONSERVATION AND ENERGY SELECTION • • • • • •

Begins at design stage Pool covers Inverters Solar Ground source heat pumps Insulation - new units and buildings have to conform to specific insulation parameters

HEATING AND VENTILATION • Requires control of moist air conditions

• Remove moisture • Efficient control of relative water and air heating • Energy efficiency • Substantial plant • Effective service supply • Insulation

THE POOL AND ITS CIRCULATION • Provide clean warm hygienic and safe water • Disinfection system - automatic recommended • pH control • Effective pool water distribution • Effective surface water control • Effective hygienic filtration • Preferably medium rate sand at present

POOL PLANT 10 X 5 METRES (BASIC EXAMPLE) – GENERAL SPECIFICATIONS • Skimmer system or deck level surface water removal • Constant depth for above ground • Variable depth for in ground new build • Excellent hydraulics • Cope with constant periods of use with set numbers • Automatic chemical controls • Appropriate heating and ventilation • Pool covers • Acceptable sizing for pool surround and ancillary areas – plant, changes, access etc. • Consideration for possible expansion

SUMMARY – BUILD QUALITY AND CONTENT • Providing safe building and pool access for all able and non-able customers – internally and externally • Managing pool water treatment to PWTAG (Pool Water Treatment Advisory Group) recommendations and other statutory regulations - disinfection, Ph control, UV light system

• Applying green energy techniques as pool buildings, even on small scale are big energy users • Designing adequate changing and showering areas - tiled and waterproof membrane. • Building a pool plant room to safe standards. • Ensuring all surfaces of wetted areas designed to prevent leakage • Having adequate services. • Adding facilities for secondary spend, i.e. café • Specifying fittings and fixtures to provide suitable lifespan

COMPARISON EXAMPLE COSTS FOR BUILD (FOR GUIDANCE ONLY): Costing example based on a mean of £800.00/m² • Existing unit – 462m² x £800 = £369,600 • New build* – 462m² x £2,000 = £924,600

*Service supply to site will vary according to geography, location etc. The information here is based on my personal experience as a pool consultant and former swim school owner, and is by no means definitive. In all respects, as each build will differ, it is essential you seek expert advice on all the matters covered, including legal, planning, accounting, building and pool construction – this will also involve employing the services of an architect, pool plant specialist and experienced tradespeople. STA will be exhibiting at SPATEX 2017 on Stand H9. For further information on any aspect of pool and spa plant management training please visit STA Website. STA 01922 645097 www.sta.co.uk

CASE STUDY THE LITTLE SWIMMING COMPANY Ben Sabin from the Little Swimming Company who recently built his own pool in a converted unit in Northumbria spoke to STA about his experience:

building my own pool worked out more cost effective than if I was to rent my local school pool for lessons. In fact my monthly Why/how did you choose your pool bill is 25% less than if I was renting the design? I chose the dimensions, which are 10m long pool from another provider. By eliminating Why did you decide to build your own pool? by 5m wide and 1.2 metres deep throughout, extortionate pool hire costs, it has allowed us to have a reasonably stable financial With the swim school in place, the only thing to suit my building and depth for treading structure for our lessons making them more water and submersion skills etc. missing was my own pool. The flexibility of accessible to everyone. owning my own pool has allowed me to take As well as financial benefits, I am complete control of the pool programme and How long has the process taken you? pleased that I have In total the process has taken expand the business further. control of the quality 9 months including planning The opportunity to design the facility and maintenance of the the project and a 10 week exactly how I wanted it, allowed me to tailor facilities, which is on it to meet the needs of my business from pool build for the facility. my timescale rather than design to the motion censored showers. waiting unreasonable What do you feel are the amounts of time for benefits of having your Did you need planning permission? things to be fixed/ new own pool? Yes, planning permission was necessary, equipment etc. especially as I had changed the ‘class use’ of After careful calculations,

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the unit from business to leisure.

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SPATEX, RICOH ARENA, COVENTRY, UK

SHOW PREVIEW

Coventry Calling

Following a successful 2016 event, SPATEX returns to Coventry’s Ricoh Arena in the New Year and with a 21st to celebrate, is promising its biggest event to date. More than just an exhibition, the annual three-day event is the UK pool and spa industry’s biggest networking opportunity. We cover all the news from both the organisers and exhibitors, plus highlight just some of the products that can be seen By Jon Wadeson

uilding on the success of the last three shows and a particularly well received event last year, SPATEX returns to the Ricoh Arena from 31 January to 2 February and with a 21st anniversary to celebrate, the 2017 show again appears to be an event not to be missed. Visitors to the Coventry venue will be able to see numerous new products and latest innovations for the 2017 pool season firsthand at SPATEX. With a lineup that numbers over a hundred top quality exhibitors, drawn from the UK’s, mainland Europe’s and America’s leading manufacturers and suppliers, this is the only time in 2017 that all sectors of the wet leisure industry will gather together in the UK under one roof. In addition to the many exhibitors and products that will be on display, SPATEX will again be playing host to two seminar arenas, with free to attend workshops taking place in each throughout the three day event. All workshops hosted by the Institute of Swimming Pool Engineers (ISPE) are completely new and attendees to them will be awarded with a Continuous Professional Development (CPD) point on a Certificate of Attendance – a valuable record of the courses that have been attended.

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Talking about the upcoming event, Organiser, Michele Bridle said: “Speaking to exhibitors, there is a tangible ‘feel good factor’ about the forthcoming Show. SPATEX is as much about three days of networking as it is about seeing new products, and gaining invaluable free training and education.” To celebrate yet another milestone for the show, all visitors and exhibitors are invited to the not-to-be-missed SPATEX 21st Anniversary party on Wednesday 1 February in the Ricoh Arena’s Clubhouse Bar. Free drinks, food and a lot of fun are guaranteed from 5.05pm. SPN will be amongst the numerous exhibitors at the event on stand F32 and this edition, we take a closer look at just some of what’s on offer in Coventry this year.

ever-growing portfolio of major brands which supply to the trade. Once again Aqua Spa Supplies (G30) will be present displaying an array of hot tub accessories including their ever popular Aqua Lift range, along with other Aqua branded products including a new coloured Aqua Step. Visitors will also be able to check out Spazazz aromatherapy products, vacuums, numerous cleaning products and of course the obligatory rubber duck brigade! Aqua Warehouse Group’s other stand is B52 where you will find both the LA Spas

SPAS AND ACCESSORIES ON OFFER FROM AQUA WAREHOUSE GROUP’S BRANDS SPATEX 2017 sees the Aqua Warehouse Group taking two stands for the first time to promote their

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SHOW PREVIEW E50

and Vita Spa brands displaying hot tubs. Display spas will also be accompanied by the very popular automated spa covers from Covana, which are present for the first time at SPATEX. There will be two hot tubs versions on display and visitors are invited to go and see for themselves the benefits that Covana can offer for a showroom. See them on stands B52 and G30

ASTRALPOOL UK AIM TO TAKE BUSINESSES TO ‘THE NEXT LEVEL’ Despite the continuing post BREXIT uncertainty in the UK, AstralPool UK are looking to build further on a successful 2016 by helping their trade customers take their business to ‘The Next Level!’ As such the company will be continuing to promote their products and services by exhibiting at SPATEX and supporting the organisers and the industry. Highlights on the stand will include the new Nanofiber Auto Filter, one of their luxurious GRP tiled spas, plus a first look at the new dedicated spa/ pool Hub Touch Screen Control System. New for 2017, AstralPool UK will have a shared area with their long standing advanced swimming pool climate control systems partners – Heatstar – where customers will be able to discuss projects and find out more about the product range with representatives from both companies. Visitors that see the AstralPool team can also gain further insights into other new products and improvements such as the new Victoria Silent Pump, a new range of LED lights, robotic cleaners and heat pumps. Plus there’s AstralPool’s prestigious Stainless Steel Pool Solutions too! See them on stand E50

SPATEX, RICOH ARENA, COVENTRY, UK SPATEX 2017. Bowman’s new EC80 heat exchanger is becoming increasingly popular as an alternative to traditional electric heating for hot tubs, as it enables them to be heated by gas or renewable energy boilers. The benefits are significantly faster heat up times – typically up to eight times faster compared to electric – and significantly lower heating costs. Bowman will illustrate both single and multi-tub installation on their stand, as well as displaying their acclaimed titanium swimming pool heat exchangers. See them on stand C37

THERE’S NEW TRAINING OPPORTUNITIES ON THE BRIO STAND THIS YEAR BRIO Group are looking forward to another great event at SPATEX 2017. Following on from the success of their newly accredited IOSH Pool Plant Qualifications, in the coming weeks, the company will also be launching their new Online Pool Plant Operators Course for Beginners and their new one Day PPO course. BRIO are also co-founders of the SPEHP Group which began in January 2016, an initiative which has been very successful in working to prevent Entrapment Hazards occurring in swimming pools and spas across Europe. BRIO also proudly became the first international partner of the American Pool Safely Campaign. In addition to their stand, BRIO’s Robert Byrne will be presenting a seminar at the ISPE Workshops on Wednesday at 1pm on the Practicalities of Managing Health & Safety in Pool Plant Rooms. There will be a special offer for all visitors to SPATEX, with 15% off any courses/risk assessments/audits booked at SPATEX or within two weeks of the show. Since BRIO officially launched almost

four years ago, the innovative new Pool Plant courses have proven to be incredibly popular and highly accredited and receive excellent feedback. BRIO continues to ensure that they listen to their clients and are confident that many more personnel will try out the new SPTO and ODS courses and be impressed with the quality of training offered. See them on stand F18

CALOREX TURN UP THE ‘VARIHEAT’ AT SPATEX A newly modified Variheat III is set to be the star of the show for Calorex at the 21st edition SPATEX. Complete with touch-screen technology and remote internet connection, the unit will now allow our customers to control pool temperatures as well as other key features directly from a smart phone. The unveiling will see the Variheat III compete alongside its sister product, the Delta, giving customers more options for heating and cooling their indoor swimming pools. The Variheat III will not be the only swimming pool product on display. It will be presented alongside the Calorex Delta, the FX2, the popular Pro-Pac and AA500 systems. Talking ahead of the event, Head of UK Operations Lee Austin said: “This year our focus at SPATEX will be primarily on our cost efficient products and our newly integrated service team. “We will be promoting the flexibility of installation and potential savings that Calorex units provide, with particular reference to the improved Variheat III, which we are delighted to be launching at the exhibition.” “Due to the recent company restructure Dantherm and Calorex’s service teams are now able to offer greater geographical coverage with a broader service and larger team.” See them on stand C14

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BOWMAN – HEATING HOT TUBS FASTER AT SPATEX 2017 A faster, more economical method of heating commercial or domestic hot tubs will be a focal point of E J Bowman’s stand at

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SPATEX, RICOH ARENA, COVENTRY, UK

SHOW PREVIEW COAST SPAS RETURN TO COVENTRY WITH BRAND NEW MODELS

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CERTIKIN TO HEADLINE AT SPATEX 2017 With the largest stand at the UK’s leading wet leisure show, Certikin will have an impressive presence at SPATEX 2017. The Certikin team are looking forward to welcoming you onto the stand and showing you the latest products and innovations of which there are plenty. See the new CalderaSpas Utopia Series Cantabria. Seating eight people, its the flagship model and features the lovely new Utopia high-tech cabinet. Details are kept minimal, elegant and contemporary. The new curved bar top design adds to the spa’s signature look and creates a strong visual impact. A new product line up would not be complete without a new Dolphin cleaner – the commercial Wave 200! The ground breaking OC-1 filter media, launched early 2016, is stealing a march on traditional filters. SPATEX will be showcasing some new OC-1 filters. On 1 February at 11am , Commercial Manager, Steve Nelson, will be giving a talk in the Ricoh Seminar Arena 2 on the trailblazing OC-1 filter media which, since its launch earlier this year, has attracted a sizeable and growing fan base. The Calorex FX System, a fresh air ventilation system that delivers up to 95 per cent heat recovery and uses outdoor air to provide dehumidification, will be showcased on the Calorex stand. See them on stands D10, D14 (CertiDos) and C14 (Calorex)

Coast Spas will again be represented at SPATEX and will be displaying new models and features allowing new dealerships to offer Coast Spas’ handcrafted premiumquality products to UK consumers. At the show, Coast Spas will have their newly designed 7 foot Element and 8 foot Apex Lounger hot tubs, as well as their patented Infinity Edge hot tub models which always impresses visitors at every tradeshow. As Coast Spas seeks to expand representation in selected, new territories, visitors will learn of the newest Infinity Edge Swim Spa that was unveiled at Coast Spas 2017 IDM in early January. This is a 17 foot swim spa named the Wellness Infinity Ultra. It comes with Coast Spas’ exclusive Hydro Cyclonic Filtration System and is the largest and second-only portable Infinity Edge Swim Spa in the world. Dealers who are looking to impress their customers with one-of-a-kind products, are recommended to drop by the Coast Spas stand and discuss whether there are opportunities available in their area. See them on stand D66

DISCOVER YOUR ZEN ON THE DESIGNWORKS TILES STAND ZEN is a unique elegant collection of mosaic tiles inspired by natural stone, marble and wood – a much desired look that has not been available to the pool and spa industry before. The products offer a matt texture in a range of tranquil colours which evoke relaxation in every inch. All of the new mosaics draw inspiration from the simple beauty of nature while also providing the tiled space with a perfect

fusion of nuances, reflections and textures. The warmth of wood and the subtle veining of stone come together to form a collection which not only soothes the senses, but also benefits from all the practical qualities and the longevity of porcelain. All new ZEN products are compatible with the JointPoint® technology offered by Designworks Tiles – an advanced system where silicone points are used to join individual mosaics together into panels (the points are on the reverse of the panel or sheet). Designed to ensure that the sheets are laid uniformly, up to 92% of the surface is left free for the application of adhesive, which results in better adhesion and superior grip. JointPoint® is very easy to work with and install – the sheets are flexible and controllable. See them on stand D2

2017 STYLE AND INCREASED EFFICIENCIES FROM FAIRLOCKS SPATEX 2017 is set to be a truly exciting one for Fairlocks, with the launch of several new products and additions to existing ones. The new Covrex Solar+ slat will be unveiled at the show – a product which is the result of the expertise gained over the years in the business of solar covers. The new polycarbonate slats are extremely resistant due to a special structure, have top class performance and come in a sleek design with Silver finishing which will make condensation in the slats almost invisible. There will be new Water-Tec lighting options on display too, that not only are the sleek and stylish with the push-fit connection but are super-efficient LED technology. Increased control options will also feature, along with a brand new Bluetooth spa booster controller. Also present will be the Nemo Submersible Angle Grinder (model AG24-6Li-50) – the world’s first and only waterproof electric grinder. You will not find a similar tool anywhere in the world. This grinder is rated to a maximum operating depth of 50m (164ft) and its 1,500 watt brushless technology ensures maximum efficiency and durability. You can see it first at SPATEX along with its stable mate, the Nemo underwater drill – an essential piece of kit

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B50 for any swimming pool engineer. The ‘Big Yellow’ vacuum head, pumps and filters, Flolux fittings and new Aqua Inverter heat pumps are also all on offer on the Fairlocks stand. See them on stand B50

GOLDEN COAST WISH VISITORS A ‘HAPPY NEW GEAR’ AT SPATEX! At SPATEX 2017, Golden Coast will showcase the latest and most innovative wet leisure developments for 2017, as well as highlight the all-time favourite products which customers come back to time and time again. Stands B18 and B32 will introduce visitors to the hottest new products, such as the highefficiency DuraPro heat pump, Spectravision AdagioPro LED underwater lighting, the exceptionally robust Ultralift cover lifters and Waterway’s extra-robust spa steps. These will be joined by all-time favourites like DEL’s automatic cover systems, EVA’s LED ambient and underwater lighting and Tylö’s sauna and steam range. While at the show, visitors can learn about Golden Coast’s new automatic dosing outsourcing service, Crystal, or attend a session on Facebook marketing delivered by Golden Coast Marketing Manager Aren Grimshaw. Golden Coast Managing Director Jamie Adams said: “We always look forward to SPATEX for the opportunity to meet colleagues and customers old and new, offer our expertise and guidance, and demonstrate the latest and most innovative wet leisure products from around the globe as part of our well-curated range.” See them on stands B18 and B32

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SEE HIGH QUALITY MOSAIC TILED SPAS FROM GMT SPAS INTERNATIONAL LTD Managing Director Darren Tillyer said: “We are very much looking forward to exhibiting at SPATEX 2017 and further building on the success of our attendance at SPATEX 2016. SPATEX has proved a great success for us in cementing current relationships along with establishing a higher than expected number of new contacts and new orders that have followed. As a result we believe this has contributed to our record third quarter, the last quarter is looking strong too.” The Chester based company only supply to the trade, giving their customers the guarantee that they will not compete for their business. As well as their standard range, increasingly they are being asked to produce bespoke one off designs. Where space is at a premium, Infinity edge spas with built in channels, with sufficient capacity to be the balance tank have been requested on several occasions. They will be exhibiting one of these at the show as well as showing two half round spas featuring tiles from part of Ezarri’s new Zen range. GMTs emphasis remains on quality. From design through every production process to delivery and aftercare, GMT pay meticulous attention to detail. See them on stand D33

HAVEN SAUNAS SHOWCASE E-SERIES ELECTRIC SAUNA Haven Saunas will be showcasing their ultra durable E-Series electric sauna heaters at SPATEX. The E-Series heaters represent a significant advancement in sauna heater technology. The heaters boast a unique patented tray system which acts as a barrier between the electrical elements and water. This function provides the bather the freedom to pour liberal amounts of water onto the rocks without fear of damage to the heater. Even the smallest Haven Saunas electric heater can evaporate up to 5 litres of water in 15 seconds. The patented tray is also designed to enable ease of cleaning and maintenance and can be removed and reattached. Energy efficiency and faster heating capabilities were key considerations in the design of the E-Series. The tray vent system allows hot air to heat the rocks quickly while the heater’s unique convection chambers maximises air intake and accelerates hot air production. Available in 9, 12 and 15 kW, the E-Series are suitable for cabin sizes 7m2 up to 30m2. In addition to the E-Series electric sauna heaters, the Haven Saunas team will also be presenting their range of high quality sauna accessories. See them on stand H7

THE HEATSTAR COMPACT – SEE THE WRAPS COME OF AT SPATEX! SPATEX will see the launch of the new Heatstar COMPACT Heat Pump. Specially designed to offer pool installers more options, the new Heatstar Aquarius COMPACT Heat Pump has all Heatstar’s benefits of quality construction and energy efficiency but now in a new compact size for easy siting.

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E58 The Aquarius COMPACT will fit flush against the wall because the exhaust is on the top unlike other manufacturer’s units which need clearance all round. This Heatstar unit can fit into a 90-degree wall angle and be flush against the wall on two sides. Ultra-quiet in operation the COMPACT also offers the flexible choice of digital controls fitted to the unit’s front or sides. The Aquarius COMPACT is Heatstar’s second generation pool water heating system from the Aquarius Heat Pump range and is at the very forefront of heat pump technology and innovation. There are three models available for the new COMPACT – the 2000, 4000 and the 8000. The new Aquarius COMPACT has a highefficiency scroll compressor acoustically housed for reduced noise emittance. The COMPACT also has a solid case design and is constructed within an anodised aluminium skeleton frame. In addition, all assembly and manufacturing takes place only in the UK using top quality British and European components. See them on stand E58

WATERLINK SPIN TOUCH AND TEST STRIPS ARE HIGHLIGHTS ON LAMOTTE’S STAND This year at SPATEX LaMotte Europe will be exhibiting a range of water testing equipment including their market leading InstaTest® test strips and the new WaterLink Spin Touch. The InstaTest test strips meet testing requirements for a wide range of pool and spa parameters. They are easy to use with distinct colours, stable colour development, no cross contamination between pads, and instant, accurate results. Greater moisture protection

and fast, reliable results make InstaTest® an unbeatable test strip, available from LaMotte Europe at competitive prices with short lead times and long expiry dates. Private labelling is also an option. The new WaterLink Spin Touch. Using one water sample and a unique reagent disk, the 6-wavelength photometer accurately measures a full suite of ten pool and spa parameters in 60 seconds, or three parameters in 30 seconds using an innovative 3-use disk. Designed for use pool-side and in-store, the unit is operated by touch screen. The results can be viewed on screen or transferred into software in order to generate dosing recommendations and achieve perfect water chemistry! See them on stand E4

complete range of pumps and filters with the FloPro range of pool pumps. The FloPro, with its unique range of features, is compatible with a majority of existing installation without the need to change the plant room plumbing, making it a must have for all pool engineers. Lighthouse Pools will have the complete range of Zodiac pumps and filters on stand E40 for you to see. This year Lighthouse are also launching Tornax, an affordable entry level electric cleaner with two versions, RT2100 and RT3200. Plus there’s also the new MX9, the latest innovation from Barracuda. As a dedicated Zodiac distributor Lighthouse Pools have exclusive access to the complete dealer only range from Zodiac, protecting both the product and our trade customers. See them on stand E40

UNIQUE ZODIAC PRODUCTS – EXCLUSIVELY FROM LIGHTHOUSE POOLS

PRACTICAL PRODUCTS THAT ARE DESIGNED TO LAST FROM MAGNOR®

Lighthouse Pools are pleased to be again showcasing all the new innovations from Zodiac Pool Care at this year’s SPATEX show. As one of the world’s biggest manufacturers and innovators of swimming pool equipment, Zodiac are continuing to develop and launch a wide range of innovative products for the pool market. Focusing on the pool dealer/ builder channels Zodiac bring, Lighthouse Pools are able to offer something unique to support dedicated trade customers. For 2017 Lighthouse are launching a

Magnor® manufactures high quality pool maintenance tools and accessories and a full range of equipment can be seen and examined first hand at SPATEX 2017. From its roots in Australia in 1972, Magnor® pool products have become known and trusted by pool professionals in many other corners of the world. The extensive range of Magnor® pool maintenance equipment is now available in Europe, supplied by Magnor Europe Limited from its well-stocked warehouse near

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Manchester in England. Magnor Europe does not usually supply retail customers. We sell directly to pool trade professionals, retailers and wholesalers as well as to commercial and public sector pool operators. Magnor® list prices are competitive and there are generous discounts available depending on order size. Express delivery can be arranged to any address in Europe. See them on stand F14

NIVEKO SHOWCASE THEIR NEW UNDERFLOW POOL NIVEKO will again be returning to SPATEX and for 2017’s show, their stand will be based on an airy and minimalist design with the main feature being the Underflow – a new type of overflow pool from the Czech based manufacturer. The NIVEKO Underflow features a highly individual design for the overflow trough, where the water drains away under the floor, meaning there is no need for any edge or trim where the trough surface ends. Within the pool, NIVEKO’s unique Apollo steps and Rollo bench – both in warm yellow – will add a refreshing touch of colour to the

SPATEX ARENA 1 & 2 WORKSHOPS RETURN AGAIN

The highly successful and Industry revered Institute of Swimming Pool Engineers’ Workshops return on all three days of the Show but with a greatly revised programme. Attendance at all ISPE Workshops will be awarded with a Continuous Professional Development (CPD) point on a Certificate of Attendance - a valuable record of the courses that have been attended. In addition, and repeating the success of previous years, SPATEX is hosting a second seminar arena featuring speakers from a wide range of organisations. Full descriptions for each seminar are available on the day at the show or visit www.spatex.co.uk where there is a full breakdown of what’s on and where over the three days.

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predominant white of the stand and the highlights of colour complement it perfectly. The NIVEKO stand will give customers the chance to meet company representatives in person, as well as representatives of Certikin International, NIVEKO’s main business partner in the UK. A warm welcome is guaranteed on the stand where the combined teams look forward to meeting visitors. See them on stand C52

EXPECT SOLUTIONS GALORE ON PLASTICA’S STAND AT SPATEX Plastica are one of the UK’s leading swimming pool manufacturers and distributors and are celebrating 45 years in the business in 2017. At SPATEX, the company are likely to be celebrating this fact so in addition to being able to view a wide range of products and solutions for the pool and spa industry, visitors to their stand could be in for something extra in Coventry. Just some of the highlights of this year’s SPATEX offering include: • A range of high quality filters from US brand Pleatco • The Spectrum Hybrid UV + HO and Quantum Non-Chlorine System from Elecro • Counter-current solutions in the form of stainless steel X-Stream model plus the AquaJet 100 model • A sleek, ultra-thin and contemporary designed Relax Dehumidifier Unit • An eye-catching and wide range of Relax Water treatment products. Visitors can also expect to see many other products on what is sure to be a busy stand at this year’s event. See them on stand D34

SPA CREST EUROPE RETURN TO SPATEX WITH NEW MODELS FOR 2017 Spa Crest Europe will be returning to SPATEX and with new models being introduced in 2017, including six-seater Queen S100 and the Tuff Spas TT350 model – the world’s first and only round spa with a hard top cover – there will be plenty to discuss on the stand. As well as boasting an impressive specification, the Queen S100 is priced to target the important sub £6,000 sector

of the market, yet still returns attractive dealer margins, especially important to those retailers who sell a lot of their product on finance packages. With the addition of the new TT350, dealers will be able to add a unique product to their line that no other company can offer. The TT350 was a popular seller in its previous guise without the hard cover, so with the addition of the ‘Tuff Top’, expectations are that it will be a very big seller over the coming months. To learn more about any of the new products from the Spa Crest Europe stable, and to talk about dealership opportunities available in selected areas of the UK, visit the Spa Crest Europe stand. See them on stand D51

SUNTRAP AIM TO RAISE THE BAR AT SPATEX THANKS TO NEW MODELS Suntrap Systems return to SPATEX having recently added two new models to their current range of pool lifts and hoists – the Spa Ultra and the Spa Elite. Both fully automatic lifts, they are intended for use with a hot tub or spa pool and can raise over a wall up to 172 cm high. These lifts complement the models of pool hoists that Suntrap Systems offer in championing access for all. Suntrap Systems are proud to be displaying the Spa Ultra as well as their Power EZ and Portable Pro lifts on their stand. The Power EZ lift is a popular, budget priced manual lift which is battery assisted for user comfort. Supplied with all fittings, this lift will always require a helper to operate it but is simple to use and easy to maintain. Ideal for multiple locations as it is easy to carry by one person. The Portable Pro pool lift is exceptional as it requires no poolside installation and yet has a lifting capacity of 28.5 stones (181 kg). This lift is wheeled to where required and because it is fully automatic, a user can retain their independence and operate it themselves.

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THE INDUSTRY’S NETWORKING EVENT The Ricoh Arena has offered SPATEX and its attendees the chance to enjoy some great networking opportunities over the last three years and this year is no different. All visitors and exhibitors are invited to join the exhibition team in celebrating SPATEX’s milestone anniversary on Wednesday 1 February at 5.05pm in the Ricoh Arena Clubhouse bar for free drinks, food and a lot of fun. In addition, SPATEX will be hosting the industry’s most prestigious awards evening with the British Pool & Hot Tub Awards (presented by SPATA and BISHTA) returning for their gala dinner on the night of Tuesday 31 January.

All Suntrap’s lifts are CE certified and manufactured of powder coated stainless steel. See them on stand E14

KNOWLEDGE AND NEW PRODUCTS FROM LOVIBOND® The Lovibond® Team never misses an opportunity to exhibit at SPATEX, the annual event for the industry and an occasion to catch up with current contacts and trade experts and meet new interested parties in pool and spa water testing. Obviously, the show presents the chance to introduce new product lines and 2017 is no exception with several innovations planned for display. It also provides the team with the opportunity to discuss the latest developments in all things water testing related from best practice, servicing and training courses and, of course, present in the arenas. Experts in water analysis, the Lovibond® team will also be presenting at two seminars this year. A presentation covering ‘Tips On Making Sure Your Water Testing is Both Current and Correct’ will take place on Tuesday 31 January at 11.00 in Arena 2. This is must for anyone wanting to brush up their skills on water analysis. Under the auspices of ISPE, Mr Colin Day will also speak on Turbidity in the ISPE Arena 1, Wednesday 1 February at 14.00. Both presentations will be entertaining and educational for the discerning pool engineer. See them on stand E16

SEE FILTRATION AND MUCH MORE ON THE WATERCO STAND Waterco Europe are pleased to once again be able to exhibit at SPATEX 2017. “The show this year is looking to be as important as ever,

particularly with the renewed interest and enthusiasm in the industry that was evident last year,” commented Tony Fisher, Waterco Europe’s Managing Director. “SPATEX has always been a great opportunity for Waterco to showcase its extensive range of quality domestic and commercial products to the UK pool industry and we are looking forward to another successful show.” This year Waterco will be displaying a number of its most popular and successful products, including a selection of the renowned MultiCyclone range. Visitors will be able to take a look inside one of their filament wound commercial filters and also see the range of cost effective and water saving filter media that they offer. Also on display will be their new commercial Hydrostar Plus pump, which is now available in 7.5hp, 10hp and 12.5hp options, as well as their new UltraVac portable filtration cart. Also present will be MineralChlor, Waterco’s new system for use with their fast dissolving, high purity magnesium crystals, along with many more products from the well-known brand’s range. See them on stand E20

WAXMAN’S NEW POOL & SPA COLLECTION TO BE INTRODUCED Waxman Ceramics, one of the UK’s largest importers and distributors of mosaic tiles with over 30 years’ experience, will again be returning to SPATEX. A regular at the event, Waxman Ceramics is to present a wide selection of ranges that represent the latest trends and styles in the pool and spa industry. From glass tile mosaics to anti-slip offerings, Waxman Ceramics’ experience means that its ever evolving tile

B34 portfolio hosts a large choice of contemporary and established ranges – all meeting the specifications of pool and spa design. New for 2017, Waxman Ceramics will be introducing a new Pool & Spa Collection along with its supporting brochure, which includes a new Anti-Slip range. Throughout this collection, customers can gain all the technical information they require to ensure their project meets pool building regulations and standards, as well as style objectives. At the show, the Waxman Ceramics stand will welcome a new look. With an interactive zone that allows visitors to handle tiles and mosaics to get a feel of their properties and finishes, as well as a dedicated merchandising area, the stand will have universal appeal to all visitors from the pool and spa sector. Additionally, Waxman Ceramics will be previewing a number of new ranges with technical and ant-slip finishes offering suitably safe and stylish solutions for both residential and commercial pools. See them on stand B34

E20

E16 54 February 2017 SPN 43-54_SPN_Feb_16_SPATEX_Preview_Text.indd 54

www.swimmingpoolnews.co.uk 20/01/2017 23:30

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WHY DEHUMIDIFY AN INDOOR POOL? N: A HEALTHY ATMOSPHERE, THAT LASTS. THE COMPLETE

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ZODIAC® Installing a dehumidifier is, therefore, essential for ensuring comfort ofEVERY bathers and the long life of an indoor pool. TO SUPPORTthe YOU DAY

Installing a dehumidifier is, therefore, essential for ensuring the comfort of bathers and the long life of an indoor pool.

THE 3 CRITERIA TO BE MET FOR OPTIMUM COMFORT:

Water temperature: from 26°C to 30°C, or higher for medical or professional uses.

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FREE-STANDING UNITS pools that are for seasonal use.

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USEFUL INFO:

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EVERY INDOOR POOL

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POOL CLEANERS

Keeping It Clean In 2017 The task of keeping swimming pools of all shapes and sizes clean is one that thankfully has become significantly easier over the years. Numerous product advances have all played a part in this, but a lot of it is down to increasingly clever and efficient pool cleaner designs. Innovative manual and in particular robotic models have greatly reduced what was once a laborious but always essential task and in this issue, we look at 10 of the best pool cleaners available this year By Jon Wadeson THE ‘BIG YELLOW ONE’ FROM FAIRLOCKS One of the most efficient manual pool cleaning systems, the Fairlocks Big Yellow One, over the past 30 years has been the best-selling

AstralPool’s Pulit Advance + cleaners are robust, reliable and efficient. These top of the range cleaners feature GYRO technology, 3D filters and LED indicators and with the classic 2 motors or a cylinder block with app, the range and their features make them the experts’ choice. GYRO is a new smart navigation system which will ensure your pool is thoroughly cleaned every time. It avoids all types of obstacles and has a tangle-free power cable. The three dimensional filters come with a new ultrafine 3D filter as a standard feature and being easy to open, the filters are simple to reach from the top of the cleaner ensuring clean hands as there’s no need to come into contact with the dirt to clean the filter.

Fairlocks Pool Products Ltd 01865 988346 www.fairlocks.co.uk

AstralPool UK 0845 306 0903 www.astralpool.co.uk

DOLPHIN ADDS TO ITS FAMILY WITH THE WAVE 200 Designed for the commercial market, the Dolphin Wave 200 delivers the best floor cleaning in its class. Easy to use, it efficiently and quickly cleans any midsized pool up to 33m in length, regardless of shape or type. Its pool navigation with obstacle avoidance and straight-line tracking ensures total floor coverage. Featuring a spiral two layer system and dual direction active brushes, which rotate 1.5 times faster than the robot, the Wave 200 is unparalleled in its efficiency and ability to clean. It offers multiple scanning patterns and carries a two-year warranty. Certikin is able to offer its customers an unsurpassed service as it boasts the UK’s only Dolphin service centre as well as an unrivalled spares holding capacity for machines of all ages. Certikin International Ltd 01993 778855 www.certikin.co.uk

56 February 2017 SPN 56-57_SPN_Feb_16_Pool_Cleaners.indd 56

PULIT ADVANCE+ CLEANERS – AN EXPERT CHOICE

pool cleaner in Europe. With a versatile approach for cleaning, the vacuum is ideal for both domestic and commercial pools. The Fairlocks streamlined shape facilitates faster cleaning to the best effect and the centrally mounted 19” brush enables the vac-head to collect even the solid debris. The clever design and centralised weight over the brushes makes it perfectly practical for use in any pool finish from concrete tiled to liner. For ease of installation there is the option of 1½ or 2’ hose fitting and the multi-fit handle enables rapid change from one implement to another.

THE NEW MX9 FROM ZODIAC Exclusive to Lighthouse Pools, the MX9 is the ultimate in hydraulic suction cleaner and latest development of the MX range from Zodiac. Born out of the Barracuda stable, the MX9 utilises the pool filter system to power the X-Drive

navigation system and double cyclonic suction propellers, with scrubbing brushes, to ensure a perfect clean every time. The new Cyclonic scrubbing brushes on the MX9 takes the cleaning capabilities to the next level dealing with algae and small debris like no other hydraulic cleaner. Capable of cleaning a pool of 12 x 6 metres, the MX9 is only available via Lighthouse Pools retailers and alongside the MX8 PRO (also exclusive), offers a complete range of pool cleaners. Lighthouse Pools 01752 283801 www.lighthousepools.co.uk

www.swimmingpoolnews.co.uk 20/01/2017 23:42

POOL CLEANERS DOLPHIN SUPREME M4 FROM CERTIKIN

POOL BLASTER MAX WITH 240V ADAPTOR

The Dolphin Supreme M4, with its amazing three year warranty, is recommended for pools up to 12m in length. The new advanced technology enables optimal scanning and pool coverage in a shorter cycle time. The mid-mounted active brushing system assists in the elimination of algae and bacteria. The patent pending multi-filtration system offers ultra fine cleaning and includes one-way water valves which prevent the escape of debris and ensure rapid water drainage. Its adjustable floats allow efficient scanning in different pool sizes and its

low voltage motor provides minimal energy consumption.

Where lower budget cleaners are necessary, Golden Coast has a wide range of options available through Watertech, including its Pool Blaster range of cleaners. With its high-flow pump and industry-leading suction, the cordless Pool Blaster Max gives owners the extra power they need for reliable deep cleaning. It’s been designed to tackle the largest messes with ease and is equipped with a highcapacity filter bag that holds more dirt and debris than others in its class… and it’s easy to empty, too. The Pool Blaster Max with 240v adapter is equipped with Smart Charger technology and takes just four hours to recharge

Certikin International Ltd 01993 778855 www.certikin.co.uk

Golden Coast 01271 378100 www.goldenc.com

DESIGNED FOR SHALLOW POOLS – THE DOLPHIN W20

RV RANGE FROM ZODIAC – NOW WITH CABLE SWIVEL

The Dolphin W20 is the only robotic cleaner that can work in water that is just 20 cm (8 inches) deep. Packing advanced robotic cleaning technologies into a compact size, the product expertly cleans toddler and paddling pools with standard or beach entry and decorative pools of any shape. This unique cleaner delivers efficient pool cleaning in commercial and public environments. Dual active brushes deliver superior cleaning and the advanced scanning system ensures optimal coverage of the entire pool floor. With a generous cable length of 18 metres and fast or regular cleaning cycles, the package is completed with a two year warranty.

The RV5400, RV5500 and RV5600, Vortex Pro 4WD cleaners are the latest developments of Zodiac’s original Vortex 4WD cleaner. With the patented lift system, in-line cable swivel, continuous cyclonic suction, 4 wheel drive for perfect grip, programmable clock and optional kinetic remote control, these are optimum electric cleaners for the UK pool market. Each unit comes with its own easy to use caddy and is exclusively dedicated for the traditional pool retailer and builder. Now with capabilities to clean pools up to 20 x 10 metres, it is easy to see why these are some of the best selling electrical cleaners worldwide.

Certikin International Ltd 01993 778855 www.certikin.co.uk

Lighthouse Pools 01752 283801 www.lighthousepools.co.uk

PENTAIR’S BLUEREBEL™ FROM SCP The BlueRebel™ Suction-side in-ground pool cleaner packs amazing performance into a compact, easy-to-use package. Its preprogrammed steering and two-wheel configuration allows the BlueRebel™ to turn on a dime and access hard-to-reach sand and debris. Its high performance turbine, based on a technology with self-regulating fins, has a very low flow. This makes the BlueRebel the ideal cleaner when it is used at low speed with a variable speed pump. Its efficiency is formidable too – from 6 m³/h. It excels on all surfaces and performs on all angles, including 90° walls, right up to the water line. SCP UK 01293 546215 www.scpeurope.com

www.swimmingpoolnews.co.uk 56-57_SPN_Feb_16_Pool_Cleaners.indd 57

DOLPHIN EXPLORER PLUS – FOR POOLS UP TO 15M Dolphin Explorer Plus excels at doing what robotic pool cleaners are designed for: keeping pools clean and hygienic. Its unique CleverClean scanning system guarantees complete coverage of any pool – regardless of shape and potential obstacles. Its dual motors ensure exceptional manoeuvrability and coverage, while its effective brushing and scrubbing system keeps water clean and healthy. Dolphin Explorer Plus’ reliable filtration system keeps water free of dust and debris – without clogging – ensuring it’s always crystal clear. Maintenance is virtually effortless for owners, thanks to an easy-to-service design which includes topopening filtration system compartments. Golden Coast 01271 378100 www.goldenc.com

SPN February 2017 57 20/01/2017 23:42

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www.aquadesignandleisure.com T:01980 611555 www.catalinaspas.co.uk E:sales@catalinaspas.co.uk Aqua Design and Leisure is a trading name of Catalina Spas Ltd.

HOT TUBS

2017 Hot Tubs – The New Season

The new look Utopia Series from Caldera, with its super hightech cabinet and unique elegant shell design, sets itself apart from many other hot tubs

Over recent years, hot tubs have been a real success story in the UK and for many manufacturers and retailers, 2016 was another great year. But with a number of potential pressures facing the market, staying one step ahead of the competition in 2017 will be the key to ensuring continued success. A New Year brings new opportunities and this issue, we take a look at the latest innovations and models for 2017 By Jon Wadeson

ith uncertainty surrounding BREXIT resulting in currency falls combined with expectations that the general public would cut back on spending, just a few months a go, the hot tub sector was one of a number of industries that was fearing the worst from a projected belt tightening by UK consumers. However, as with many recent predictions, things have panned out as expected and despite less than favourable circumstances, it seems there is no stopping a market that has continued to go from strength-to-strength over recent years. Of course, we are only weeks into a new year so 2017 may indeed prove to be challenging but with confident consumers still spending in the sector, combined with new models and innovations for the season ahead, the signs are looking good already and it looks possible that the hot tub market could be chalking up another successful year. With a number of brands enhancing existing models as well as adding new ranges to their offering, competition between companies could be tougher than ever this

www.swimmingpoolnews.co.uk 59-62_SPN_Feb_17_Hot_Tubs.indd 59

year and this issue, we take a closer look what’s on offer for the season ahead.

AQUA DESIGN & LEISURE’S IMPRESSIVE 2017 LINEUP As you may have already read in this issue on page 30, Aqua Design & Leisure is the new trading name for Catalina Spas in the UK. The name change came about due to the company offering a much wider range of tubs than just the Catalina brand, including: Eurospa, Dream Maker Spas, Clearwater Spas and of course, Catalina Spas and Swim Spas. With a variety of brands and therefore models now all under one roof, Aqua Design & Leisure are able to offer solutions for a wide range of needs and budgets. The new name and branding is far from the only change though. 2017 sees a number

The successful Dream Maker 600L (pictured) from Aqua Design & Leisure will be joined by an all seater version called the Dream 700S

differences within the company’s Eurospa line-up and for the first time, all Eurospas will be American made acrylic shell hot tubs. There are additions and improvements to the Dream Maker range too. These include an all seat version of the Dream 600L, called the Dream 700S plus the two Dream models will also now have the option of a music system. Innovative American made Clearwater

SPN February 2017 59 20/01/2017 23:45

HOT TUBS

Following a design overhaul in 2016, Artesian’s Platinum Elite luxury spa range has seen UK sales massively increased

Spas are also on offer which feature design influence from the aerospace industry to improve efficiency. According to Aqua Design & Leisure, these spas are a class leading range of unique hot tubs and no spa on the market can match the technology that goes into a Clearwater Spa. Last but by no means least, the Catalina range will receive upgrades as well as some revolutionary all new models for 2017. following the acquisition of the brand late last year.

reminders, diagnostics, languages, messages and time. Exclusive to the Platinum Elite range is the water treatment system. Crystal AOP Brilliance is a low maintenance option, which features a progressive seven step water purification system that combines Artesian’s current Crystal AOP System with the FROG In-line Sanitising System. There are four options within the range – the nine seat Pelican Bay, seven seat Piper Glen, six seat Dove Canyon and five seat Quail Ridge.

ARTESIANS’ OVERHAULED PLATINUM ELITE RANGE – AN INSTANT HIT

THE NEW CALDERA UTOPIA SHOUTS LUXURY AND EXCLUSIVITY

Artesian Spas’ successful Platinum Elite high-end range has had an overhaul in 2016 with all models benefitting from even more innovation, quality craftsmanship and highend upgrades. At the time, the changes made the Platinum Elite one of the most advanced luxury spa ranges on the market and UK sales massively increased for the brand and are expected to continue through 2017 The revised Platinum Elite models feature a sleek spa design and textured long-lasting Monarch Cabinetry, which adds years of maintenance free life to each spa. Elegant corner cabinet lighting and passivated stainless steel accents added a real touch of class to the spa exterior whilst an advanced new generation of Artesian Spas’ control system took spa control to a whole new level. This revised sleek design includes a large easy to read back-lit LCD with simple to follow menus and the technology to control the spa system wirelessly. Users can easily set the temperature, lighting preferences,

60 February 2017 SPN 59-62_SPN_Feb_17_Hot_Tubs.indd 60

The new look Utopia Series from Caldera, with its super high-tech cabinet and unique elegant shell design, sets itself apart from many other hot tubs. Supplied in the UK by Certikin International, the spa’s immediate allure comes from its new Avante all-climate cabinetry, which gives a strong architectural impression. Featuring long-strand fibre technology, it is durable and innovative, and comes with a five-year warranty. It’s available in three stunning earth mineral hues (brownstone, slate and sand).

In the spa’s shell, details are kept minimal, elegant and contemporary. The curved bar top design adds to the spa’s signature look and creates a strong visual impact. The hydrotherapy experience is heightened by the addition of two Euphoria jets in the footwell, dual ‘his and hers’ EcstaSeats, hip jets and angled calf jets (these vary depending on the model). Speaking about the range, Certikin Commercial Director, Ben Studdy said: “Since 1976, Caldera Spas has been at the forefront of spa design. As we turn the corner on 40 years, we continue that leadership position with a complete design transformation. The result is a unique offering of high performance, functionality and style. Along with a complete exterior and interior redesign, we have added a number of new features and enhancements. These include lightweight, easy snap-on panels and door, making them easy to handle.” There’s also new enhanced lighting – up to 14 pinpoint lights have been added to the existing zone system to add dramatic impact. And, the new logo light is both a functional device that lets the spa owner know when the spa is ready for use or needs attention, and a clever way to elevate awareness of the brand. There are four stunning models in the range – the eight person Cantabria, the six person Tahitian, the seven person Niagara and the six person Geneva.

SPA CREST EUROPE ANNOUNCE TWO NEW MODELS FROM TWO EXISTING BRANDS Spa Crest Manufacturing of Claxton Georgia have introduced the Queen S100 model to the line-up for 2017. From the Spa Crest range, the Queen S100 is an updated version of the popular 2m x 2m six-seater with lounger model which has been specified to bring it in with an RRP of sub-£6,000, but still packed with great features and excellent value for a US built spa. The Queen S100 features a highly ergonomic design and is available in 13A and 20A versions, with one 1 x High Pressure, 5hp 2-speed pump, ozone system, LED perimeter lighting, 33 premium hydrotherapy jets, and a synthetic maintenance-free cabinet. As with all Spa Crest hot tubs, the spa also features their industry-leading ReflectoTherm cabinet and floor insulation, with the shell uniquely insulated with Ecospray Bio 2.0 insulating foam, and, equally uniquely, strengthened with carbon-fibre reinforcement. A premier Aquatic AV remotecontrolled Bluetooth music system with transducers and sub-woofer is available as an option. 2017 also sees Tuff Spas launch their new TT350 model, which is the world’s first Supplied in the UK by Certikin International, the immediate allure of the new Utopian Series hot tubs comes from their new Avante all-climate cabinetry

www.swimmingpoolnews.co.uk 20/01/2017 23:45

HOT TUBS

With a number of brands enhancing existing models as well as adding new ranges to their offering, competition between companies could be tougher than ever this year” loungers and is fitted with a powerful massage pump that powers a total of 28 jets and another air pump, with a total of 14 air nozzles, located behind the legs in each position. This model’s hydromassage comes Spa Crest have introduced with two massage the Queen S100 model to intensity controls, their line-up for 2017 located at the top of the hot tub and a Balboa electronic system that controls all and only round spa with a hard top cover, of the hot tub’s operating and maintenance the patented ‘Tuff Top’. Since Spa Crest functions. The hot tub has five LED lights Europe launched the Tuff Spas brand into with different colour sequences, so that you the UK market in 2014, the Tuff Spas line can have the best possible chromatherapy became an immediate success with dealers sessions. This lighting is fully synchronised and their consumers alike – with the unique with the cabinet’s exterior lighting, which Tuff Top integral hard covers proving a major makes the hot tub a decorative feature of selling point with those consumers who saw your home, not only in the day: but also at the immediate advantages over regular soft night. The Cube Ergo hot tub has a cartridge vinyl covers. filter filtration system – an effective system Able to seat five to six adults comfortably, that is easy to maintain and which, when the TT350 completes the range by filling a combined with the action of the ultraviolet need for a round spa, but with the benefits of light installed in the hot tub, provides owners a Tuff Top cover. and users with crystal clear water.

AQUAVIA SPA’S CUBE ERGO – DESIGN AND ERGONOMICS Aquavia Spa is one of the leading spa manufacturers in Europe, with operations in a range of markets since 1988 and the widest product range to satisfy needs right across the board. Each of their spa models has been designed with the needs of the most demanding customers in mind. Special attention is paid to every single feature, as is expected from a European manufactured hot tub. A great example of this is the stylish looking Cube Ergo – a model which is original, modern and stylish. Its straight lines blend in perfectly with the most modern buildings and can be supplied with various cabinet finishes. The Solid Surface finish gives it a premium look whilst its neat white colour gives it a highquality finish. The Cube Ergo has a total of five positions, distributed between three seats and two

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COAST MARKS 20TH ANNIVERSARY WITH NEW MODELS AND NEW ‘ULTRA AFFORDABLE’ RANGE 2017 marks Coast Spas’ 20th Anniversary for manufacturing some of the world’s best built spas. During the International Dealer Meeting that recently took place in Vancouver and their anniversary celebration hosted in Hawaii, Coast Spas unveiled four amazing new innovative models for 2017 that will certainly make the hot tub and swim spa industry take notice. New models for 2017 include a new unique and carefully designed 7 and 8 foot lounge spas – The ‘Element’ and ‘Apex’ along with two new swim spa designs. The 8ft lounge is the only Lounger in the industry with seating for seven. Along with new models, Coast Spas has also made further refinements to their existing product line, introducing several new aesthetic upgrades and enhancements that has resulted in an incredibly sophisticated and refined look for all their models. Some of these enhancements include a brand new exclusive filter enclosure cover design in both Gun Metal and Stainless Steel, redesigned manual spa controls and redesigned carbon fibre topside controls. At the event Coast Spas also introduced a new ultra affordable series of spas to their 2017 line up. Named the ‘Classic Series’ this introductory product line offers a new lower entry point for price-conscious consumers. Incredibly, the Classic Series offers the same hand-crafted quality and warranty of a Coast Spa hot tub but at a lower cost than their Elite and Luxury Series.

NEW FOR 2017 – WELLIS’ STARLINE SERIES

The stylish Cube Ergo from Aquavia Spas is a model which can blend in perfectly with the most modern buildings

The latest developments from Wellis can be found in the models of their new StarLine range of hot tubs which consists of three models – Voyager, Discovery and Explorer – each of which comes in deluxe and premium variants. During the development of this latest range, Wellis built in a completely new, modern diverter and air inlet regulator, which ensures smoother, more precise massage

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HOT TUBS settings. In addition, within each of the six hot tubs, all seats provide immediate relief to the tired neck muscles due to the new pillow with adjustable massage strength. Externally, StarSide thick, slat side panels and corner element with RGB lighting provide harmony with the interior of the spa. Lighting waterfalls on the edge of the spa help to make use much more enjoyable. A renewed filter house design allows users to enjoy their favourite movies on a tablet too, further enhancing the experience. The Voyager model is certain to stand out from other manufacturers’ product lines, as a spa with five reclining places, it is unique in the market. With the drains placed on each seat, water can be easily drained from the spa. The Discovery model is also able to accommodate five and features four seating positions and one recliner. For those looking for premium quality and who want to experience the brand’s latest technologies, the Discovery is the perfect choice! The smaller two person Explorer was specifically designed for those who would like to experience relaxation with conversation and thanks to its opposing reclining places, conversation becomes effortless in this intimate spa.

THE VECTOR21 LOOKS LIKE A FORCE TO BE RECKONED WITH! Marquis®’ new Vector21 hot tubs deliver a flow and force unlike any seen before and feature control and versatility unequalled in any other advanced system concept. Vector Optimized Laminar Therapy (V-OL-T) System is a powerful performance feature within the hydrotherapy design of every Jetpod. In laminar flow there are no cross-currents perpendicular to the direction of flow, nor eddies or swirls of water. This delivers maximised flow volumes and significant hydrotherapy benefits.

Wellis’ new StarLine range of hot tubs consists of three models and includes this Voyager model featuring five reclining places

Variable Velocity Valves (V3) is a primary seat flow-control throttle design that allows you to choose 0% to 100% of pump flow to specific seats at any time. V3 channeling and V-O-L-T System flow design give Vector21 the most sophisticated hydrotherapy command and control capabilities. The V94 and V94L models are the flagships of the Vector21 product line and at 94 inches square, provide all the room any user could need. A Whitewater-4 jet delivers a volcanic eruption of exhilarating therapy – add the 40 Jetpods plus dual two-speed pumps and you have a dynamic hot tub engineered for a crowd! At the other end of the range, the V65L provides more of a personal holiday at home. It’s compact size fits tight spaces yet its comfortable lounge lets users really unwind thanks to 22 Jetpods that soothe weary

muscles. A convenient plug-n-play system means it can practically be located anywhere. Every Vector21 unit is equipped with three different types of Jetpods which provide a variety of hydrotherapy action. Plus they come with Marquis’ ConstantClean™ and SmartClean™ technology. In addition, a MicroSilk® health and beauty system can be fitted along with additional upgrades like Cosmic Audio and a partial or full Environments™ surround system.

FOR FURTHER DETAILS: Aqua Design & Leisure 01980 611555 www.aquadesignandleisure.com Aquavia Spa +34 973 533 795 www.aquaviaspa.com Artesian Spas 01302 730295 www.artesianspas.co.uk Certikin International 01993 777200 www.certikin.co.uk Coast Spas Manufacturing Inc. +1 604 514 8111 www.coastspas.com Marquis Spas +1 503 838 0888 www.marquisspas.com Spa Crest Europe Ltd 0844 871 8730 www.spacrest-europe.com

Marquis®’ new Vector21 hot tubs deliver a flow and force unlike any seen before

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Superior Spas (Wellis) 01246 559071 www.wellisuk.co.uk

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PROJECT SHOWCASE

Award Winning ‘Forest Pool’ Brecon National Park, Wales

his stunning, secluded natural pool, located in the heart of a forest in the Brecon National Park in Wales, has scooped a major International Award for its designers, Poolscape Ltd. The ‘Forest Pool’ has won a BIOTOP International Natural Pool Award for the best Natural Pool design, beating off entries from around Europe. The pool was designed and built by Herefordshire based Poolscape Ltd and was created for two artists, who have a home in Brecon National Park. The client’s brief was to create a magical natural pool within an old disused quarry, in the middle of the forest. The clients, who wish to remain anonymous to ensure their privacy, wanted a natural spring water swimming pool that blended seamlessly with the surrounding Welsh Countryside. The pool’s remote location five miles into the forest, meant the

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construction was extremely challenging for Poolscape’s team, who had to transport all materials on dumper trucks, via a muddy, single-width forest track, which was unsuitable for lorries. The Natural Pool is 144 m² in size and divided into a 40 m² regeneration zone and a 104 m² swimming area and it is 2.4 metres deep at its deepest point. The pool is chemical free, and is naturally cleansed using plants and BIOTOP’s patented filtration system. The pool was constructed using as many sustainable materials as possible, including BIOTOP’s recycled corner units, which avoid the need for large volumes of concrete. The Stone used was collected from the old quarry and the Larch for the timber deck was sourced locally. Once complete, the Forest Pool was filled using natural Spring water from the many local streams on the private estate. A team of international architects and landscape designers were

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PROJECT SHOWCASE

on the judging panel for the International Pool Awards, including UK Landscape Designer Hannah Genders. The international jury agreed that the project showed “high quality in the implementation” and possessed “excellent quality of craftsmanship”. Commenting on the project, Poolscape’s Managing Director, Peter Miles said: “This was an unusual project due to its remote location and its limited access, plus the famous Welsh ‘weather’ didn’t help us at all during the build! But all the hard work has really paid off. We have exceeded our client’s expectations and created a magical place where by night they can swim under the stars, or by day they can relax and soak up the incredible views. The most important thing is that our clients are delighted, but for us to also receive this Natural Pool Award, is a great honour and a real bonus for all our team.” Poolscape Ltd 07974 390452 www.poolscape.co.uk

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WATER TREATMENTS & SYSTEMS

Bacteria Barriers: Sanitation For Today’s Pools And Spas Whether in a domestic or commercial setting, providing a clean and safe experience is a must for any pool or spa owner. When it comes to water treatment, there’s no denying that traditional methods are still popular, effective and proven, but with an ever-increasing range of alternative products and systems on offer, is there such a thing as the best solution? This issue we examine what’s available By Karen Witney

hat to use? That is the question. Should your customers opt for the tried and tested traditional methods of water sanitisation or discover the benefits of some of the more recent incomers that are now proving their worth. Destroying waterborne germs that cause illness in bathers is the reason for swimming pool sanitation. This can be achieved by adding chemicals or by an increasing number of other methods. Common sanitising chemicals include the traditional chlorinebased treatments, chlorine which is generated from salt in saltwater pools, bromine-based sanitisers, copper and silver ions, ozone gas systems and more. Sometimes it’s the water at the point of supply that is the issue but each time a bather steps into the pool or hot tub they are introducing a myriad of nasties that need to be swiftly dealt with. Even showering before bathing does not totally eliminate contaminates and effective sanitisation is the only way to be sure the water is safe and pleasant for swimmers. With a lot of options on offer, we look at what’s available for the coming season.

LO-CHLOR STARVER® X – A SOLUTION TO PHOSPHATES Launched in 2016 Lo-Chlor Starver® X has become ‘the’ phosphate remover of choice across Europe. The product efficiently reduces high levels of phosphates before switching back to using the original Lo-Chlor Starver® as the ongoing preventative maintenance treatment. This highly concentrated formulation is uniquely formulated and removes higher levels of phosphate than that of any other product. Starver® X’s features and benefits include: • Removes up to 6ppm of phosphates • Natural composition of unique polymers and rare earth compounds • Enhances water clarity within 24 hours • Increases the efficiency of all sanitisers

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• No need to vacuum (does not settle in the pool) • Compatible with all pool treatments and equipment. Starver® X was originally formulated for use in the domestic pool market. Its unique properties are now proven in removing phosphate in natural swimming pools, aquaria, ponds, fountains and the commercial pool market. By reducing phosphates and eliminating algae this reduces the demand for chlorine as a sanitiser, therefore pools can operate over a season with much lower levels of chlorine consumption. Manufactured in the UK by Total Water Products, Lo-Chlor Chemicals are the global Get the X-factor of efficient phosphate removal with Lo-Chlor StarverX from Total Water Products

leaders in phosphate removal and control. Starver® products are sold in over 50 countries worldwide. Total Water Products can also eliminate and prevent unwanted calcium scale with their Lo-Chlor No More Scale product which is a phosphate free formulation designed to reduce and soften scale formation on both pool interiors and salt chlorinator cells. With over 60% of the UK having hard water, many pools suffer from unwanted scale deposits on both pool surfaces and equipment. Over time this will have a detrimental effect on the pool fabric and the efficiency of salt chlorinators, heaters and filters and with the product being phosphate free, No More Scale isn’t adding unwanted phosphate to the water.

O-CARE WEEKLY SPA CARE… MORE THAN JUST A PRODUCT IN A BOX O-Care is a great water maintenance product which has taken the UK by storm since its launch at the Hot Tub Living Expo in 2015. O-Care is a water conditioner which makes water maintenance safe, soft and simple. “Once a week the product is added to the water and although we advise customers to check the pH and chlorine or bromine levels we know from experience that some never do and still have great water quality,” commented Roel Fassbender, the company’s CEO. O-Care puts focus on adding value for both

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WATER TREATMENTS & SYSTEMS

The weekly addition of O-Care provides soft, safe and simple water maintenance for enhanced hot tub enjoyment

the retailer and end-user. The O-Care water maintenance app and the O-Care Retailer Sales Concept are great examples of this focus. The app (O-Care Aqua Tool) helps users to self diagnose and fix their issue with a step by step format. The app is free and available from the AppStore and Google Play for Android devices. Roel continued: “We help our retailers where needed and because I’ve been a hot tub retailer for 11 years, I know exactly which challenges are faced on a daily basis. With this experience we created a concept that has proved itself with retailers in 11 countries.” The O-Care Retailer Sales Concept secures regular repeat business especially when the retailer sets up the auto-dispatch program. O-Care is active on social media sharing many facts to followers. Besides sharing information and knowledge O-Care also helps with the worldwide water crisis. Two dollars of every box of O-Care that is sold goes to Water.org which is an organisation co-founded by the actor Matt Damon. Water. org aspires to get clean water and sanitation to over two billion people worldwide who are currently without. “I know we can only make a small contribution, but I believe that we need to help where we can,” said Roel.

A SOUND INVESTMENT – TRIOGEN OZONE SYSTEMS FROM GOLDEN COAST When operating a pool, water hygiene isn’t just desirable: it’s incredibly important. While traditional chlorination is effective, pool users are sensitive to its smell and taste, as well as its irritating effect on eyes and skin. For those looking for an alternative, think ozone. Technological advances in recent years mean that this

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type of treatment does more than simply reduce chlorination or improve water quality: it's hundreds of times more effective than traditional chemical treatments. Golden Coast, the UK’s largest independent supplier of wet leisure products, stocks an exclusive range of Triogen ozone water treatment products: all designed to ensure pool users enjoy the best experience possible. Systems are supplied with degassers and all components needed for installation. No extra consumables are required as ozone gas is generated on site. Systems operate under a vacuum to avoid the risk of any leakage. The Triogen TOGB2 compact ozone generator is a perfect example of the quality of the Triogen range. Designed to deliver long-life efficiency, it’s built to last for 10 to 15 years – without needing any replacement of parts. It features a ceramic Corona discharge unit that reduces build-up of nitric acid.

ABSOLUTE STERILISATION FROM ELECRO Elecro Engineering have launched an innovative device for sanitising pool water using UV activated Nano Crystals. The photocatalytic reaction taking place is the most powerful steriliser available, while the unit also splits water molecules creating highly mobile hydroxyl radicals. The photocatalytic reaction and hydroxyl radicals eliminate harmful waterborne organisms, bacteria and pathogens, and is the only technology that is able to break down organic matter such as urea, biofilm and suntan oils. The ceramic crystal catalyst of the Quantum system is the same technology used globally by waste water authorities to convert sewage into potable water. Unlike UV treatment alone, which alters the DNA of pollutants to prevent reproduction, the Quantum actually kills bacteria, viruses and microorganisms. The process is likened to the catalytic converter fitted to the exhaust system of cars, whereby the heat of the engine activates a platinum catalyst and converts poisonous waste from combustion gases into water and carbon dioxide molecules. Both the Quantum and car exhaust catalytic reactors are extraordinarily powerful and fast acting. The TOGB2 compact ozone generator is a perfect example of the quality of the Triogen range that Golden Coast supply

Innovation in water treatment – Elecro’s Quantum and Nano Crystals

The advantage of the reaction being contained within Quantum’s ceramic catalyst chamber is that no by-products are released into the pool. This is important for the safety of swimmers against alternative treatments such as ozone – which lingers on the water surface and is essentially a gas that has been linked to severe respiratory conditions. Case studies on the Quantum have highlighted an average 74% saving in chemical consumption. Balanced with the Quantum costing no more to run than a light bulb, and the only consumable parts to consider are UV lamps, this proves to be a wise investment. The ceramic catalyst is several times harder than glass and will never be consumed by the reaction, expected to long outlive the three year manufacturer’s warranty. Recent consumer testimonials have all reported a visible improvement in water clarity when using the Quantum, often described as ‘sparkling water’.

SALT WATER CHLORINATION WITH HYDROCHLOR FROM WATERCO Designed and manufactured in Australia Hydrochlor will automatically maintain the chlorine level of the pool and eliminate problems associated with periods of very high or low chlorine levels. Fewer fluctuations in chlorine levels mean fewer fluctuations in pH levels adding up to more stable, balanced water. Consistently maintained sanitiser levels in the pool water will prevent the growth of all common algae. A salt-water chlorinated pool requires much less attention than a chlorine pool and also provides a more comfortable swimming environment. Salt water feels better on the skin and is less irritating than standard chlorinated water. Through the process of electrolysis, a

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WATER TREATMENTS & SYSTEMS

The Waterco Hydrochlor uses salt and electrolysis for reliable sanitation

E-Clear units from Pure Friendly incorporate a high intensity UV bulb within a high pressure stainless steel housing

saline solution passes over an electrolytic cell. The saline solution is then separated into two components: chlorine and sodium. The chlorine is instantaneously transformed into Hypochlorous acid; this is the chlorine form that kills algae and other harmful organisms in the water. The chlorine and sodium then re-bond and become natural salt again, the process continues as long as the electrolytic cell is functioning correctly. A chlorine generator’s main function is to produce chlorine for the pool. This keeps a residual of chlorine in the pool that prevents algae from growing Waterco have been manufacturing salt chlorinators for 25 years and as a result of this vast experience the Hydrochlor comes

CASE STUDY

with many features including built in pool monitor and pump protection, a large LCD display, super chlorination function, an energy saving winter mode and a high performance titanium electrolytic cell. The salt cell housing is pressure rated to 4 bar and the unit comes with a five year warranty.

ADVANCED OXIDATION WITH DA-GEN – THE DRYDEN AQUA GENERATOR Good pool water quality depends on four key factors – circulation, filtration with a continuous flocculation, disinfection and pH control and finally dilution with fresh water. Circulation is the key to guarantee optimal water flow throughout the entire pool by

ensuring appropriate circulation and turnover. Best filtration results are achieved with DAISY (Dryden Aqua Integrated System). With optimal filtration and flocculation using AFM® and APF, eliminates the food source for bacteria and reduces the surface area on which they can grow. The result – DAISY requires a minimal amount of oxidants to disinfect the small quantity of pathogens remaining. The most effective oxidising agents are so-called ‘free radicals’. These highly reactive oxygen radicals (OH- and O-) oxidise organic substances and don’t form any harmful disinfection by-products (DBP’s). The disinfection with OH radicals is called advanced oxidation. Free radicals are

HYPROLYSER® RESOLVE SCHOOL’S POOL PROBLEMS In February 2016, Upper Wharfedale School in North Yorkshire was having significant problems with their swimming pool. The plant equipment was failing on a regular basis resulting in the pool being frequently closed. They were on the verge of losing regular lettings clients and struggling to deliver the full PE curriculum to students in the area. The school budget could not accommodate the purchase of new plant equipment, so difficult decisions had to be made about the pool’s future. Pool Tech Services of Bolton were recommended to them by an existing customer and Managing Director Danny Grant was on site hours after a phone call asking for help. He immediately identified the problems and recommended a solution. Within a month, all the plant and dosing equipment had been changed to modern, safe systems on an affordable lease contract.

The changes included replacing hazardous chemicals with a Hyprolyser® Compact electrochlorination system and CO2 gas for pH correction. Manufactured by Gaffey, the Hyprolyser system was chosen due to its safety advantages and simplicity of operation, generating a non-hazardous hypochlorite solution, on site, using salt, water and electrical energy. Lucy Wade, the Business Manager at Upper Wharfedale School said: “Since the installation of the new equipment the swimming pool has never been closed for maintenance. The equipment is reliable and efficient giving the benefit of fixed running costs,” and added: “Danny and the team at Pool Tech Services are always on hand to help with any issues and we are extremely grateful for their help, because without them, the swimming pool might have closed.” Gaffey Technical Services 01254 350180 www.gaffey.co.uk Pool Tech Services 01204 410903 www.pooltechservices.co.uk

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WATER TREATMENTS & SYSTEMS With optimal filtration and flocculation, the DAISY (Dryden Aqua Integrated System) requires a minimal amount of oxidants to disinfect any pathogens

…each time a bather steps into the pool or hot tub they are introducing a myriad of nasties that need to be swiftly dealt with” short-lived and disintegrate within seconds. Therefore a residual oxidant is needed to guarantee disinfection in the pool. The most suitable oxidant for this task is a small amount of chlorine. The DA-GEN produces both free radicals and chlorine. With a properly sized DAISY it is possible to maintain a domestic pool with free chlorine residuals as low as 0.1 mg / l of free chlorine to ensure effective disinfection. The process of salt electrolysis splits sodium chloride (salt) molecules converting them into sodium hypochlorite (chlorine). It is known that high levels of chloride in the water can cause corrosion even to 316L grade stainless steel. Most salt electrolysis systems available require high salt levels to operate that will ultimately lead to corrosion. The DA-GEN uses very low levels of magnesium chloride as opposed to sodium chloride (salt). It also works on a process of splitting a higher proportion of water molecules than magnesium chloride molecules and releasing the free radicals (OH- and O-). The DA-GEN used in-conjunction with DAISY is known as the DAISY+ and offers pool owners one of the most advanced pool water treatment systems available plus very low running costs.

A PURE SAND FRIENDLY ADVANCE IN WATER TREATMENT The E-Clear system from Pure Friendly is an advanced oxygen and Mineral Fresh Water technology which provides pure and healthy water with high levels of oxygen for swimming pools, hydrotherapy

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pools and more. The system is also EPA rated as 100% ecologically and environmentally friendly. Patented 100% chlorine free, salt free, toxic free, bacteria free water purification and sterilisation technology exceeds the effects of boiling water and results in the total elimination of all algae, bacteria and a host of viruses including cryptosporidium whilst still providing the required oxidation to qualify as a stand-alone 100% toxic-free fresh water sanitiser system. Pure Friendly technology is the only proven system which has been available for over ten years which does not require chlorine, bromine or salt and unlike chlorine and salt chlorination does not produce carcinogenic disinfection by-products (DBPs) or trihalomethanes such as chloroform or bromoform. Since the mid 1970s when DBPs were first discovered in chlorinated tap water, the EPA has stepped in to restrict levels of these chemicals, some of which, like trihalomethanes, have been linked to cancer, miscarriages, reproductive problems, and other diseases. Chlorine reacts with organic matter – such as leaves and dirt, as well as sweat, oils, lotions, saliva and urine that people introduce to form dozens of so-called disinfection by-products, or DBPs, which can be toxic and can’t be biologically degraded in the water. With Pure Friendly the pool water is soft and non-corrosive extending the life on the pool lining, pool surround, pipes, filters and pump bringing huge savings in life cycle expenses.

With Pure Friendly oxygenation customers can rest assured that the swimming pool water is healthy, crystal clear, kind on the environment and fit to drink. Homeowners can also reduce their water bill by backwashing precious water directly to the garden lawn and plant life. SPN

FOR FURTHER DETAILS: Elecro Engineering 01438 749474 www.elecro.co.uk Golden Coast 01271 378100 www.goldenc.com O-Care 01329 640060 www.o-care.com Pure Friendly 020 7129 1437 www.purefriendly.co.uk Pollet Pool Group 01635 234038 www.polletpoolgroup.co.uk Total Water Products 01639 823233 www.totalwaterproducts.co.uk Waterco Europe 01795 521733 www.waterco.eu

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UV SYSTEMS

UV – A Shining Light In Water Treatment When it comes to the effective treatment of water in pools and other wet leisure environments, UV Systems are now an established choice, particularly in commercial settings. Their success is no real surprise when you consider UV’s many benefits, but their big selling point is a large reduction in the use of chlorine as a sanitiser. As more pools make the switch to UV, more products have come to market and this issue, we take a look at the current ultra violet options By Jon Wadeson

he benefits of using UV for water treatment have been known for a long time, however its mainstream use has really only happened over the last couple of decades. Now accepted as one of the most effective choices for water treatment, UV systems have come along way over recent years but manufacturers are far from finished when it comes to product developments and are still improving the systems that are on offer. UV systems work by utilising radiation from UV lamps to inactivate the cells of undesirable organisms contained within pool or spa water by altering the DNA of these harmful bacteria, micro organisms and pathogens. The result – cleaner and safer sanitised pool and spa water and a reduced need for chemical treatment. With a number of products available to the UK market, this issue we focus on just some of the leading lights within the UV sector.

With over 200 aquatic facilities choosing to install a Wafer (WF) system since its launch, the range has taken the market by storm

LESS IS MORE – THE WORLD’S MOST COMPACT UV SYSTEM With lower running costs, an ultra slim installation foot print and reduced operating power, atg UV Technology’s next generation UV System, nicknamed The Wafer, has proved that less is considerably more. With over 200 aquatic facilities choosing to install a Wafer (WF) system since its launch, the range has taken the market by storm. It is ‘The UV equivalent of the smart phone’ said Simon Whittingham, Managing Director at FT Leisure.

For design consultants, the WF design offers an ultra-compact, lightweight solution that can be installed both horizontally and vertically. At around 30% smaller than systems currently on the market, together with single sided access and significantly reduced maintenance space, the WF series easily fits into even the tightest of swimming pool plant rooms. As an inline system, the WF range installs directly into the pipe, reducing the need for additional pipework and support structures. With an ultra slim design, comes a significant reduction in weight without compromising on design features. Features include TwistlokTM ‘plug and play’ lamps and quick release quartz, making the WF range one of the easiest UV systems on the market to install. With its hydraulically optimised design for increased performance at lower operating powers, standardised spares and automatic variable power matching UV performance to pool opening times and water quality data, the WF range is one of the most economic and cost efficient systems on the market, providing increased performance at a reduced cost. UV is proven to protect against chlorine resistant bacteria, such as Cryptosporidium, and break down problem chloramines which are the cause of itchy skin, red burning eyes and often overpowering chemical smell. With a correctly sized WF system, the result is bright sparkling water, fresh clean air and a safe bathing environment. Due to its success, the WF (Wafer) range has now been extended with a further five models, treating flows from 1m3/hr to 700 m3/hr.

RUN A CLEANER AND CHEAPER POOL WITH UV WATER TREATMENT More and more commercial pool managers looking to reduce the chlorination levels while maintaining (or raising) hygiene and water quality. To help them achieve their

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UV SYSTEMS Triogen UV systems, such as this TR2 low-power model are available exclusively through Golden Coast and offer costsaving advantages

goals, Golden Coast stocks an expansive range of advanced Triogen water treatment products. Triogen’s UV range, exclusive to Golden Coast, works in tandem with traditional sanitising treatments to: reduce the amount of chemicals needed, combat waterborne bacteria and viruses, and lower chlorine levels. Reducing chlorine consumption does more than make sound commercial sense: it reduces the risk of eye and skin irritation for swimmers, along with the unpleasant chlorine odour associated with swimming pools. Triogen’s popular UV systems have been built to last and benefit from specially-tuned broad-spectrum mercury lamps. The user-friendly and low maintenance UVARAY 45-1000 UV system, for example, is particularly effective at killing Cryptosporidium Parvum and Giardua Lamblia: the highly infectious microorganisms which are virtually chlorine resistant. Domestic pool owners and small hotels can benefit from the energy-efficient TR2 low-power UV system. As well as boasting an impressive 12,000-hour lamp life, it has a robust UV-inhibited, corrosion-proof polymeric reactor body for longevity.

THE NEW VGE PRO UV-C RANGE FROM CERTIKIN New for 2017, Certikin are offering the VGE Pro range of light commercial UV systems to provide healthy, clear and safe water. VGE Pro UV-C purifiers are the driving force in any installation. They have the ability to keep the water free of algae, bacteria and fungi. It is essential that the UV-C purifier seamlessly connects to the design and the components used in the filtration installation and by

Hanovia’s SwimLine UVEO takes advantage of an optimised hydraulic design to provide up to 60% improvement in the treatment capacity over conventional UV systems

choosing one of the VGE Pro units, you are choosing guaranteed quality for a fair price. Each unit is equipped with: • a 316L Stainless Steel reactor • a UV-C timer • transparent parts to monitor UV-C light. The VGE Pro UV-C Purifiers are also fitted with unique Smart Pin Technology (SPT). This innovative system is a reliable way to integrate the UV-C lamp(s) to the reactor in a safe, efficient and smart way. The SPT makes it possible to replace the lamp safely whilst the system remains filled with water. If the lamp is mistakenly left on during the replacement, it will switch off automatically as soon as it’s removed from the socket. Due to the seal between the lamp socket and lamp, the system can be used in situations where IPx4 is required. The high quality ceramic is an excellent electrical insulator and is resistant to corrosion. A visual observation of the operation of the lamp is no problem through various transparent parts.

SWIMLINE UVEO TREATS POOL WATER WITH UP TO 60% LESS POWER CONSUMPTION Hanovia’s SwimLine Ultraviolet Energy Optimised (UVEO) system delivers a guaranteed, consistent UV dose with maximum efficiency for swimming pool operators. Designed using Hanovia’s 90 years of experience in UV treatment, the new SwimLine UVEO takes advantage of an optimised hydraulic design to provide up to 60% improvement in the treatment capacity over conventional UV systems. This means reduced New for 2017, Certikin are offering the VGE Pro range of light commercial UV systems which are fitted with unique Smart Pin Technology (SPT)

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running costs for 24/7 applications such as swimming pools without compromising on biosecurity or chloramine control. A prime benefit is that treatment is performed with just a single UV lamp, eliminating the need to install a bigger system with multiple lamps. This saves on upfront capital costs and lifetime spares costs. The system also utilises an electronic ballast with ‘stepless’ power control, automatically adjusting power continuously to match pool operating conditions. The SwimLine UVEO is optimised specifically for pool bio-safety and ensures chlorine-resistant organisms, such as Cryptosporidium and Giardia, are controlled with the optimum UV dose and the product is compliant with both local country standards and the emerging US Model Aquatic Health Code requirements. The optimised medium pressure UV lamp continues to provide the excellent chloramine reduction for which Hanovia’s traditional pool products are renowned. This ensures effective control of these unpleasant by-products of chlorine dosing which are responsible for the typical ‘chlorine smell’, red, stinging eyes and skin irritations. Controlling chloramines also delivers high quality pool water, reduced corrosion of metal structures and a healthier environment for bathers. The system comes with Hanovia’s patented ‘UVGuard’, which allows safe checking of the UV sensor (performance monitoring instrument) using a unique ‘eyelid shutter’ design, which protects the operator from exposure to UV light. The SwimLine UVEO comes in a range of sizes and treatment capacities to meet typical pool sizes.

TOPLINE’S LOW PRESSURE SOLUTIONS FOR TODAY’S UV GENERATION When discussing water treatment options and alternatives to more traditional solutions, UV is often suggested. However, it’s important

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UV SYSTEMS

As water features, wave machines, flumes and splash pads raise the fun factor in swimming pools, traditional methods of disinfecting water with chlorine, cause problems for operators and customers alike. Higher water temperatures and increased turbulence in leisure pools require increased dosages of chlorine, leading to pool users complaining of burning eyes, red or itchy skin and an overpowering chlorine smell throughout the facility. In some extreme cases the fabric of the building has been attacked through corrosive condensation. Centre Parcs demand the very best in water quality for their aquatic facilities and have utilised atg UV Technology for many years. Working with Neuman Aqua, a leading designer and builder to the aquatics industry, atg UV were selected to provide 14 x Wafer (WF) UV systems to the £11m Subtropical Swimming Paradise project at Longleat forest in Wiltshire, which is due for completion mid-2017. At around a third of the size of comparative UV systems, and with significantly reduced maintenance space, the WF series is easy to install or retrofit into the tightest of plant rooms without compromising on performance. Currently being installed into 14 areas of the new development, these state-of-the-art UV systems are

to be clear that UV generation is not an alternative to chlorine. With 5 years of experience in the manufacturing of low pressure UV, Topline Electronics, of Hailsham in the UK, are very well placed to explain the overall benefits of UV, but are quick to point out that UV is not a replacement for chlorine. In terms of minimising chlorine use UV can reduce the amount of free chlorine that is measured in a pool by up to 50%, but since UV has no residual effect outside the UV chamber the pool requires an additional residual disinfectant to minimise cross infection between bathers. Photo-oxidisation through UV generation reduces the amount of dilution required to remove unwanted combined chlorine compounds from the pool and will also inactivate the micro-organisms that chlorine cannot easily remove, such as Cryptosporidium. A typical pool can reduce the free chlorine residual from 1.5 ppm to

set to eliminate problem chloramines and protect bathers against itchy skin, red burning eyes and overpowering smells associated with alternative chemical methods. atg UV Technology 01942 216161 www.atguv.com

around 0.8 ppm, resulting in an increased user experience, both in the pool and the pool surround atmosphere. The benefits of the Topline Low Pressure UV, when compared to a medium pressure UV system, are much lower energy consumption and reduced spares requirements. A 7 kW medium pressure system will typically use around £6,000 of electricity per year. A Topline low pressure unit will use only £500 of electricity in a year, and requires only a lamp and quartz sleeve change each year, minimising the spares requirements many UV units require. The Topline ultra violet treatment system offers a unique full flow design to eliminate dead spots and areas of poor flow within the chamber, and can be configured to treat any size of system and is used widely for all types of swimming pools, spas, hydrotherapy pools, interactive play Topline Electronic’s low pressure UV systems have reduced energy consumption and are suitable for all types of pools

Neuman Aqua 01306 621100 www.neumanaqua.co.uk

Image courtesy of Center Parcs

CASE STUDY ATG UV TECHNOLOGY DELIVER UV SYSTEMS TO CENTER PARCS

The benefits of using UV for water treatment have been known for a long time, however its mainstream use has really only happened over the last couple of decades” structures and water features. Topline supply UV units for local authority pools, hotel and school pools and recently at Legoland, Thorpe Park and Chessington World of Adventure. SPN

FOR FURTHER DETAILS: atg UV 01942 216161 www.atguv.com Certikin International Ltd 01993 778855 www.certikin.co.uk Golden Coast 01271 378100 www.GCTrade.co.uk Hanovia Ltd 01753 515300 www.hanovia.com Topline Electronics Ltd 01323 440760 www.topline.uk.net

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SPN February 2017 75 21/01/2017 00:05

POOL & SPA PUMPS

Providing The Power Behind Circulation

Providing powerful circulation for pools and spas of various sizes, pumps are essential components found at the centre of every effective plant room. Over recent years, the introduction and increasing use of variable speed technology has led to cost savings but increased options too. Thankfully though, choosing the right pump just became much easier as we highlight some of the best models that are available this year By Jon Wadeson

here are many components that make up an efficient pool or spa system but sitting right at the heart of them all, the pump provides the power behind effective circulation. These quiet and hard working products are an essential piece of equipment, and day-to-day reliability is a top priority. Thankfully, with the technology incorporated into today’s pool and spa pumps, faults are rarely an issue and their operation is virtually maintenance free. Pumps enable a pool or spa in both domestic and commercial seettings to works to their best ability, therefore ensuring that a correctly sized and reliable model is fitted is essential. With money and energy saving Variable Speed options increasingly added to manufacturers’ ranges, the good news is there’s plenty of choice for a range of budgets and this issue, we take a look at just some of the options available.

LIGHTHOUSE POOLS LAUNCH ZODIAC’S COMPLETE RANGE OF PUMPS Having launched the FloPro range in the American and Australian markets seven years ago, Zodiac are now bringing the complete pump range to Europe. Tried and tested the FloPro range is recognised as the ultimate in Lighthouse Pools are now offering Zodiac’s complete tried and tested FloPro range

quality and compatibility. With nine models available, the new single speed range comes with all the benefits associated with its successful variable speed cousins namely: large filter basket, internal 2” thread and 2” external unions and the unique base system facilitating compatibility with most existing installations without the need for plumbing modifications. FloPro also comes in two variable speed options, both with the same benefits and features as the single speed models – the e3 and 160VS. The e3 is a 1hp variable speed pump with three simple, one touch, programmable buttons giving the end user the flexibility to change the pump speeds when desired i/e. for filtration, backwashing and cleaning. FloPro VS160 is a fully interactive 1.65hp variable speed pump. With eight individual, programmable speeds, removable controller and iAqualink compatibility, the FloPro is the ultimate in pool pump technology. Exclusive to Lighthouse Pools, FloPro’s, like all of Lighthouse’s products, are only available through pool installers/retailers at a competitive price, making it one of the go to pumps for the pool industry.

CERTIKIN VARIABLE SPEED PUMPS TAKE ENERGY EFFICIENCY TO A NEW LEVEL The energy saving Viron eVo Pumps are a range of fully variable speed energy efficient pumps to suit all pool sizes, filtration systems and budgets. With 8 star energy rating, the Viron Pump reduces CO2 emissions, promises a quiet operation and long equipment life. Compared to conventional single speed pumps, the Viron eVo pump will make dramatic savings on operating costs. Most swimming pools are effectively filtered and sanitised with flow rates ranging

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For larger pools, multiple spa jets, water features or in floor cleaning systems, Certikin offer the Viron P600 eVo pump with an impressive 36 m3/hr flow rate

The E.Swim by DAB offers variable speed or variable flow function helping to reduce energy usage and running costs

from 7-12m3/hr. In fact, they will never require more than 15m3/hr – 18m3/hr for tasks such as cleaning the filter or vacuuming the pool, and for these the Viron P320 eVo is ideal. However, for larger pools, multiple spa jets, water features or in floor cleaning systems, a larger capacity pump may be required. For these applications, the Viron P600 eVo pump offers an impressive 36m3/hr flow rate. The Viron eVo has been carefully designed for ease of operation. Three programmed speeds are factory pre-set and will suit most pools and most applications. Each speed, however, can be adjusted with a simple press of a button. Operation is intuitive to make the Viron eVo as user friendly as possible. In addition, to the Viron range, the new energy saving, variable speed E.Swim pump is also now available for the 2017 pool season. Compact and suitable for different pool types, it is ideal for the replacement of old pool pumps as the pipe connections are identical to the popular Euroswim Pump.

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POOL & SPA PUMPS

Plastica Limited has recently acquired two pump ranges from Balboa Water including the Argonaut range of pumps

The Kripsol domestic pump from Fairlocks offers a thermoplastic injection moulded casing reinforced with glass fibre

The E.Swim by DAB offers variable speed or variable flow function helping to reduce energy usage and running costs. Highly efficient, the E.Swim features a brushless motor and has eight settable speeds and a built in timer. Other features include optimized hydraulic parts to reduce head losses, whisper quiet operation, user-friendly LCD display and the simple control and setting of working parameters.

and offer a great pump for your domestic swimming pool. A fantastic addition to this pump is the Mega Pool SaverTM which is one of the most advanced, efficient, variable speed controller that can be used with the single speed pump. The addition of the Mega Pool SaverTM can offer savings of up to 80% on energy efficiency.

PLASTICA AQUIRES ARGONAUT AND A.G. PUMP RANGE

The completely newly-developed ‘BLACKEDITION’ is a pump design for conditions which feature an increased concentration of salt water. Numerous detailed modifications were developed by the Herborner engineers to produce a coated pump for this particularly challenging operating environment and the result – coated pumps which are perfect for replacing expensive bronze or stainless steel pumps. The appearance of the new pump types is also distinctive – at least in the series with an integrated herborner.X pre-filter. The pre-filter housing is produced with the proven coating, giving the special model its ‘BLACKEDITION’ name. As an additional development, the ‘herborner.F-L’ bearing block pump is also now available. This pump is particularly suited to the special requirements of water parks, flumes and other large pool attractions. The herborner.F-L enables high delivery heads for particularly high slides. An additional essential feature of the pump is its protective coating to prevent the undesired contamination of the medium by corrosion products, which may lead to issues on stainless steel slides. This is based on the already established design with HPC coating (with an average layer thickness

Hasting’s based swimming pool manufacturer and distributor Plastica Limited has acquired the Argonaut and A.G. tried and trusted range of products from the Californian based Balboa Water Group. Currently moulded in the USA and assembled in Europe, Plastica plan to repatriate all moulding and assembly back to the UK, giving them a British made swimming pool pump. The product has customers in over 20 countries and in several industries outside of the swimming pool business, therefore Plastica will be looking to increase sales on a world-wide basis. This range of pool pumps fits well within the company’s portfolio of products which already includes pumps from brands such as ESPA, Pentair and Sta-Rite, and with Plastica’s quality assured manufacturing expertise, they are confident that they can continue and grow the success of a proven product. The company plans to be producing models at their premises within the UK as soon as possible.

KRIPSOL SELF-PRIMING CENTRIFUGAL POOL PUMP FROM FAIRLOCKS Pumps are an essential piece of the swimming pool jigsaw and are crucial to ensuring a pool runs smoothly and efficiently. The Kripsol domestic pump from Fairlocks offers a thermoplastic injection moulded casing reinforced with glass fibre with motor sizes from 0.33-3hp single and three phase. These pumps are suitable in salt water pools along with filtered water swimming pools

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HERBORNER ADDS TWO NEW MODELS TO ITS MODULAR RANGE

of 0.5mm) for corrosion protection and maximum pump efficiency. The particularly smooth hydraulic surface offers considerably better protection from deposits than the rough cast surfaces of conventional pumps. More than 50 different models of the popular Herborner hydraulic pump systems are available on the market. With such a variety of models, customers are able to find the optimum system for individual requirements.

BADU EASYFIT HAS UNIVERSAL APPEAL BADU EasyFit, Speck’s latest circulation pumps is giving installers – for the first-time ever – the option of introducing new pumps into existing plantrooms… without the cost, time and hassle of re-plumbing. Available exclusively in the UK through Golden Coast, BADU EasyFit is exceptionally efficient: consuming 20% less power than the industry’s leading pumps. Herborner have added two models to their modular range of pumps including this, their the completely newly-developed ‘BLACKEDITION’

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POOL & SPA PUMPS

Pumps enable a pool or spa in both domestic and commercial settings to works to their best ability, therefore ensuring that a correctly sized and reliable model is fitted is essential” Golden Coast Managing Director Jamie Adams said: “Choosing EasyFit is a no-brainer for pool owners as it offers and affordable way of reducing running costs. “Installing it really is a no-brainer, too, but – until now – the nature of plant rooms has meant that upgrading an existing pump required cost and labour intensive replumbing to swap brands. “Recognising this problem, Speck’s designers looked for the most effective way to maximise its versatility. With this in mind, it’s available with an optional connection kits that offers a perfect fit with at least nine leading brands, including the Sta-Rite 5P2R and Hayward Superpumps. “For installers, this is a game-changer as it allows them to price competitively, saving their customers money, while reducing their running costs.” Quick to install, EasyFit includes height adjustable feet for easy connection to existing plumbing, which reduces both assembly time and effort. The EasyFit range features 8 pump sizes to meet every need. Approximate power ranges from 9 to 45 m³/hr and pumps are suitable for pools with a volume from 35 to 200 m³.

THE HYDROSTAR PLUS – WATERCO’S VERSATILE COMMERCIAL PUMP Purpose built for aquatic facilities, water parks and large commercial swimming pools the Hydrostar Plus pump offers unique construction and several advantages in comparison with custom made steel strainers. It is constructed from an injection moulded glass reinforced thermoplastic that possesses superior mechanical and chemical resistance compared to steel. Hailed by an industry expert as a ‘game changer’, the BADU EasyFit is the latest series of circulation pumps from Speck

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The Hydrostar Plus pump from Waterco – purpose built for aquatic facilities, water parks and large commercial swimming pools

Its pump body is manufactured utilising state-of-the-art engineering plastic moulding for extra strength. Its seamless one-piece body consists of no welds or seams or special tank linings which can corrode or electrolyse. Fibreglass thermoplastic does not rust or corrode and is able to withstand damage from many types of water treatment chemicals. In addition, the pump itself weighs less than its steel counterparts without any sacrifice in strength and durability. Their weight makes them easier to ship to the job site and easier to install. Hydrostar Plus pumps are equipped with 6” flanged suction ports and 4” flanged discharge ports, purpose built for aquatic facilities, water parks and large commercial swimming pools. Following feedback from the industry, Waterco Europe strives to continue supplying the industry with the very latest in product innovation, and the versatility of the Hydrostar Plus is no exception, incorporating the latest technology in design and construction to produce a high performance self-priming pump suitable for a wide range of commercial applications. The Hydrostar Plus is available in 7.5hp, 10hp and 12.5hp versions.

ASTRALPOOL HAS OPTIONS FOR A WIDE RANGE OF FACILITIES AstralPool have a wide range of pump options including the new Victoria Plus Silent – a new generation of filtration pumps. The Victoria Plus Silent features a self-priming pump with single-phase motors of ½ to 3hp. A pre-filter is mounted on the body of the pump to prevent foreign bodies from entering it that may damage its hydraulic parts and the motors supplied come with and IP – 55 protection rating and have been prepared to withstand hot environments and high levels of humidity. As its name would suggest, Victoria Plus Silent operates at a low noise level of between 61 dBA – 70 dBA and is fully compatible in pools fitted with a Victoria Plus Pump. It’s easy to use and features a pre-filter cap with two levels included (no spanner needed)

and benefits from a large front bearing for improved axial thrust. Also available ifrom AstralPools the KIVU® range – one of the most efficient plastic filter pumps for the commercial market. The KIVU® range has been designed to deliver top efficiency while it is working and runs almost silently. KIVU® pumps of 3hp, 4hp and 5.5hp are available for facilities of up to 130 m3, making the range ideal for pools in hotels, residential communities, aquariums and seawater leisure parks. For facilities of up to 280 m3, KIVU® pumps of 7.5hp, 10hp and 15hp are available, making the product Ideal for public pools, Olympic pools, water parks, aquariums, fish farms and seawater facilities.

FOR FURTHER DETAILS: AstralPool UK 0845 306 0903 www.astralpool.co.uk Certikin International Ltd 01993 778855 www.certikin.co.uk Fairlocks Pool Products 01865 988346 www.fairlocks.co.uk Golden Coast 01271 378100 www.goldenc.co Herborner +49 2772 9330 www.herborner-pumps.com Lighthouse Pools 01752 253525 www.lighthousepools.co.uk Plastica 01424 857857 www.plasticapools.net Waterco Europe 01795 521733 www.waterco.eu

www.swimmingpoolnews.co.uk 21/01/2017 00:09

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WORLD NEWS

The Obermaintherme public swimming and sauna facility in the Bavarian city of Bad Staffelstein provides locals with the opportunity to relax and recuperate. It also features the region’s hottest and strongest salt water emerging from a 1,600m deep drilled spring. Following an extensive renovation process to some areas in the main bath hall, the inside pool has been renewed, too. A new, innovative highlight was designed with a cave in the shape of a salt crystal. Made using LUCEM translucent concrete, the new shell is able to illuminate in different colours along with the pool water. This ambient lighting concept, along with a special sound system in the Cave integrated with the massage jet nozzles in the water, creates a wellness feeling for everybody inside this installation. The light shines through the surface of the translucent concrete with more than two million fibre optics. The former design of the interior pool included a cave made of natural stone and

Images courtesy of LUCEM GmbH & v2com

German Thermal Baths Feature Light Transmitting Concrete

covered with artificial palms. This design was very popular, therefore, the new design had to be a very special and an impressive one. The architectural firm responsible for the design – Krieger Architekten Ingenieure

New Edition Of Pool & Spa Operator™ Handbook Released The National Swimming Pool Foundation® (NSPF®) has announced the launch of its eighth installment of the Pool & Spa Operator™ Handbook. The 2017 edition includes needed updates and additions that were provided by NSPF instructors and industry experts throughout the past three years, since the last publication in 2014. In a rapidly evolving aquatic industry, NSPF strives to provide the latest and best information to aquatic professionals. Updating the Handbook, that is the resource guide for the CPO® Certification course, is one way the non-profit organisation accomplishes this goal. The 2017 Pool & Spa Operator Handbook is available for purchase now and will also be bundled with the purchase of the online Pool Operator Primer™ (POP™). “Caring for pools and spas requires knowledge of chemistry, engineering, microbiology, physics, public health, regulations and more,” said Thomas Lachocki, PhD, CEO of NSPF. “We are able to provide new, relevant details in the handbook thanks to all who help us keep pace with these fastchanging technological and regulatory knowledge areas,” he concluded. “We enable the swimming pool and spa industry to continue entrusting us with their training needs, by ensuring that our products are updated to industry standards with expert input from educators and leaders worldwide. Our products help keep pools safer, open, and efficient, encouraging people to live healthier lives,” stated Rose Lyda, Product Development Manager.

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GmbH from the city of Velbert in Germany – saw in the light transmitting concrete a perfect material for this use. Translucent concrete is a very elegant and visually appealing material, with the ability to transmit the light behind through thousands of fibre optics embedded within the panels. As a result, one moment, the panels look like a heavy grounded natural stone and when lit, they glow and look like a floating light material. The dual nature of this material gives a different ambiance for the space, use and users.

WAHC 2017 Save The Date Announced The fourteenth annual World Aquatic Health™ Conference (WAHC), will be held 18-20 October 2017, at the Omni Interlocken Resort in Denver, Colorado. The WAHC is an extraordinary educational conference where aquatic industry professionals discuss, learn, and network with like-minded people. Every year, attendees proclaim how they come away with new objectives and information that directly relates to their field. WAHC 2016 ended with 410 attendees, making it the largest conference yet. It included international attendees from 13 different countries with speakers who hailed from America, Austria, Canada, Germany and Spain. This scientific conference is filled with seminars covering

topics such as health benefits and aquatic therapy techniques, drowning prevention, facility management, public health, new technology, advanced chemistry/ DBPs, advanced service concepts, and RWI prevention. Attendees can also expect pre- and post-WAHC meetings and events. Numerous organisations, such as USA Swimming, CMAHC, Aquatic Therapy University, and Water Safety USA, conduct events surrounding the WAHC as conference attendees represent a convergence of the entire aquatic world, collaborating to learn and grow. The National Swimming Pool Foundation® (NSPF®) is the host of the WAHC, and the conference team is once again working hard to compose a memorable and educational experience for all. Early-bird registration opens on Monday 3 April 2017. WAHC +1 719 540 9119 www.thewahc.org

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WORLD NEWS

IN BRIEF NEW INITIATIVES TO BOOST ASIA POOL & SPA EXPO Asia Pool & Spa Expo (formerly Sauna Spa Pool China) will celebrate it’s 12th birthday at PWTC Expo, Guangzhou, China during 12-14 May 2017 and with over 120 confirmed exhibitors, the exhibition’s organising committee is pulling out all the stops to invite more high-quality exhibitors and visitors from both home and abroad. In order to publicise Asia Pool & Spa Expo 2017 more widely, the organisers attended several International shows in 2016, and will exhibit at Forum Piscine (Italy) and Aqua Salon (Russia) this year. Also in 2017, the Spa & Bath Times Award Ceremony will be held at Asia Pool & Spa Expo ensuring the attendance of hundreds of decision makers from the hotel, resort and club sectors. China’s Top 10 Engineering Projects from the swimming pool, water park and water feature sectors will also feature at this year’s event, which will help drive the development of Chinese projects in the sectors and attract more engineering contractors and designers to the exhibition.

FINA AND MYRTHA POOLS RENEW PARTNERSHIP In early December, FINA announced an extension of its partnership with Myrtha Pools for a further six years, from 2016 to 2022. FINA extended its agreement at a press conference during the 4th FINA World Aquatics Convention and in the lead up to the 13th FINA World Swimming Championships (25m) which took place on 6-11 December. As the Official Pool Partner for FINA since 2009, Myrtha Pools has provided world class madeto-measure facilities for the FINA World Championships and FINA World Swimming Championships (25m), and Olympic events hosting swimming, water polo, synchronised swimming and diving.

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APSP & NSPF Boards Announce End To Unification Process The Board of Directors of The Association of Pool & Spa Professionals and the National Swimming Pool Foundation® have announced they will not continue with the unification process to consolidate the two organisations. After reviewing the discovery information and recognising the work and financial investment required to create one unified organisation, the APSP and NSPF Boards decided to align their efforts, where both entities will still remain independent, but strive to enhance the collaboration and synergy between the organisations. They will continue to seek opportunities to work collaboratively to impact the aquatics community positively. In April 2016, the two organisations began unification negotiations with the goal of creating a unified entity to work as one for the industry. The APSP and NSPF Boards met in person several times throughout 2016 and hired a professional services firm to perform due diligence analysis, facilitate strategic discussions with both boards, and conduct qualitative research with Board members and key volunteer leaders. APSP Board Chairman Jack Manilla and NSPF Board President G. Bruce Dunn stated: “Both

Boards have been diligent, transparent, and tireless in their respective efforts to create a path forward. From the beginning of this process, the goal was to create more swimmers, more swimming pools and more hot tubs that will allow users to gain from the health benefits of swimming activity, aquatic immersion, and hydrotherapy. Although the outcome is not of one unified organisation, both APSP and NSPF recognise and embrace that this is the time to create accelerated change through enhanced collaborative efforts.” NSPF will continue to focus on encouraging healthy living through education and research while APSP’s focus will remain on protecting the industry through government relations and standards. Both organisations will continue to offer high quality aquatic education central to the success of the industry.

Newly Re-branded Exhibition Returns To Singapore For the third time, one of the leading Asian swimming pool and spa events is returning to Singapore but this time will feature a new name and brand. In 2017, Piscine Global Asia will take place on Wednesday 5 and Thursday 6 April at the Marina Bay Sands Expo & Convention Centre. Piscine Global Asia will deliver the Asian pool and spa market a dedicated show with a comprehensive and qualitative offer. Exhibitors for the next edition will include construction and installation, pool equipment and accessories, maintenance, protection and security, health and wellness, outdoor equipment, equipment and accessories for around the swimming pool and also services. The next edition will not only provide the crème de la crème of local and international providers, but also events for the pool professionals such as Piscine Innovations (a specific area on the show dedicated to exhibit new products), Speed Meetings (a service for exhibitors and visitors to schedule 30 minutes appointments on the show), the Pool Vision contest (the greatest pools and spas in Asia will be awarded on and an exhibition of the projects’ photos will be displayed on the show), conferences (a programme of training on pool and spa topics presented by the exhibitors),

the Pool Summit (a special event offering an opportunity to discuss trends and figures in the sector worldwide and to initiate networking between the major companies in the sector and federations / associations) and also a special day with a technical visit. The 2015 edition saw over 120 exhibitors and brands from 18 countries with the biggest names in the industry represented, including Pentair, Australian Innovative Systems, Fluidra, Herborner, Speck Pumpen, Bombas, HornerXpress, Maytronics, Hayward, Heliocol and many more. There were also several local companies, including Advanced Marine, Waterco, Proserv and SG Hardware.

SPN February 2017 81 21/01/2017 00:10

SPN FEBRUARY 2017 BUYERS GUIDE NEW.qxp_Layout 1 21/01/2017 01:54 Page 82

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BUYERS GUIDE FLOOR SERVICING

ON-SITE LINING

PLAY EQUIPMENT

POOL BUILDERS

ON-SITE LINING

POOL & SPA ACCESS SYSTEMS

POOL COVERS

HEAT EXCHANGERS

BOWMAN

Manufacturers of swimming pool heat exchangers for chlorine, saline and spa pools. EJ Bowman (Birmingham) Ltd Chester Street, B’ham B6 4AP, UK Tel: +44 (0) 121 359 5401 Fax: +44 (0) 121 359 7495 Email: info@ejbowman.co.uk

HEAT EXCHANGERS

On‐Site Pool Linings Ltd automatic pool covers quality that floats® since 1968

delifol UK DISTRIBUTOR • In depth technical back up • Quick delivery • Complete heat exchangers in stock

• We are the Sole UK Distributors for delifol • delifol material is guaranteed for 10 years • We have a wide range of colours, pa erns and borders • We also line natural swimming pools in our pond lining material

01709 542128 Email: dave@on‐sitepoollinings.com

sales@gvsswimmingpools.co.uk www.gvsswimmingpoolsonline.co.uk

www.swimmingpoolnews.co.uk

www.on‐sitepoollinings.com www.delifol.com

More information available at www.oase.be or info@oase.be

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BUYERS GUIDE POOL COVERS

POOL COVERS

84 February 2017 SPN

www.swimmingpoolnews.co.uk

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BUYERS GUIDE POOL ENCLOSURES

POOL ENCLOSURES

POOL HEATERS

POOL LININGS

POOL LIGHTING

PRESSURE TESTING & LEAK DETECTION EQUIP

AN ADVERT THIS SIZE IN THIS BUYERS GUIDE IS JUST £295! THAT’S 6 ISSUES OR 12 MONTHS COVERAGE FOR LESS THAN £1 PER DAY! TO ADVERTISE CALL TONY WESTON ON 01474 813433

E.TONY@AQUA-PUBLISHING.CO.UK

POOL ENGINEERS

POOL ENCLOSURES

Retractable and static glass pool enclosures for domestic and commercial use

POOL ENGINEERS

SPAS & HOT TUBS

AN ADVERT THIS SIZE IN THIS BUYERS GUIDE IS JUST £295! THAT’S 6 ISSUES OR 12 MONTHS COVERAGE FOR LESS THAN £1 PER DAY! TO ADVERTISE CALL TONY WESTON ON 01474 813433

E.TONY@AQUA-PUBLISHING.CO.UK

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BUYERS GUIDE SPRAYED CONCRETE

SPRAYED CONCRETE

SWIMMING POOL EQUIPMENT

STAINLESS STEEL POOLS

SPRAYED CONCRETE

86 February 2017 SPN

SWIMMING POOL EQUIPMENT

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BUYERS GUIDE SWIMMING POOL EQUIPMENT

TILED SPAS

WATER MONITORING & CONTROL

Dr. A. Kuntze

Inline Monitoring and control

Dr. A. Kuntze

CONTR ONTROLLER SENSOR

ASSEMBLY Y WITH H DEFINED FLOW W

ADVERTISERS INDEX Aqua Design & Leisure

Aqua Spa Supplies

Aquaflex

Artesian Spas

IBC

AstralPool UK

atg UK Technology

Bowman

BISHTA

BRIO Group

Certikin International

Coast Spas

Contech UK

Complete Pool Controls

Dripool Ltd

Elecro Engineering

Fairlocks Pool Products

IFC & 01

Gaffey

Dr A Kuntze UK T: +44 (0)1788 422050 E: sales@kuntze.co.uk www.kuntze.co.uk

Golden Coast

15 & 45

Herborner Pumpentechnik

Heatstar Europe

ISPE

Kuntze Instruments

LaMotte Europe

Lighthouse Pools

UNDERWATER LIGHTING

TILING & TILING REPAIRS

WATER TREATMENT

55 & OBC

Lovibond/Tintometer

Magnor Europe

NIVEKO

O-Care

On-site Pool Linings Ltd

Pleatco

Plastica

PoolLock

Pure Friendly

ProMinent Fluid Controls SCP

The Complete, Nationwide, Pool Repair and Refurbishment Service

0161 799 1222 24HR EMERGENCY CALL OUT 07903 779516 info@universalpool.co.uk

24, 46 & 79

SPATA

Splash Swimming Pools

STA

Suez (Triogen)

Suntrap Systems

Superior Spas (Wellis)

T&A

Tecnologic UK

Tiling & Pool Projects (UK) Ltd

Total Water Products

Waterco

Waterco/Certikin International 07 Waxman Ceramics

www.swimmingpoolnews.co.uk

SPN February 2017 87

OPINION

It Says ‘Free Delivery’ – I Wonder Who Pays For That? “Free delivery and free returns allow people to shop now, and decide later that they really don’t like any of the 6 pairs of shoes, 3 jumpers, a toaster and a Peppa Pig Party Time Race Game that they bought at their leisure and now plan to return at the expense of the retailer. What is that going to cost us?” asks Jamie Adams, Golden Coast’s Managing Director

he first secure retail transaction over the internet took place in 1994 and by the following year Amazon.com and eBay were there to take your money; if you had enough patience to cope with your 56k, dialup connection. That first online purchase is believed to be ‘Ten Summoner’s Tales’ by Sting and it went for $12.48 plus shipping. Of course, that was over 20 years ago and it makes sense that e-commerce, on-line retail, call it what you will, has changed enormously but were all of those changes well thought out decisions or have we just been following trends and jumping on bandwagons? There certainly appears to be enough incentive to get involved. In the late 90s the vast majority of people who ordered or shopped online were men in their early 30s who were interested in technology. You know, geeks. Now it is just about everybody. From your grandchildren to your grandparents, the entire country is clicking away and adding to their basket. In the UK, online sales are growing at about 15% year on year. In fact, online retail expenditure in the UK is forecast to reach £62.7bn in 2020. That’s an awful lot of money and businesses will try whatever they can to win a bigger slice of it. The best price. The best choice. The best website. Free delivery.

WHATEVER HAPPENED TO ‘PLUS SHIPPING’? There are some advantages to the idea of buying stuff online. From the customer’s point of view, they can order whenever they want; the shop is always open. They are possibly offered a bigger choice; the shop isn’t going to run out of shelfspace. They can compare any number of businesses selling the same product and they can get the ‘best price’. From the seller’s point of view, they can avoid the overheads of having ‘bricks and mortar’ shops and showrooms and so they can win business by offering a lower price

88 February 2017 SPN 42_SPN_Feb_17_Opinion.indd 88

and attracting customers from a wide area. Of course, the problem comes once the deal is done and the purchase made. The person who bought it is in Penge and the thing they just bought is in a warehouse in Macclesfield. ‘That’s fine’, says the seller. ‘We offer free delivery’. And their margin, which was slim in the first place, gets shaved a bit more. Offering free delivery was a good trick for the first few to do it. They stand out from the crowd and attract more customers and, after all, they are in a ‘high volume – low margin’ game. But what happens when everyone is doing it? It stops being an advantage and becomes a burden on the business. Because that delivery isn’t ‘free’. Somehow it’s got to get paid for.

‘JUST SLING IT ON THE VAN’ – OR NOT The first option is to make the cost of delivery as low as possible. Chuck it in a box and throw it in a courier’s van. The problem there is that the quality of the delivery is part of the quality of customer service that the company offers. The likes of Tesco and Argos are moving customers towards ‘click and collect’ – in fact Tesco has just announced cutting 1,000 jobs from it’s distribution centres – but that isn’t an option for everyone. Amazon seems to be planning on building a fleet of drones. At Golden Coast we are a bit more traditional and have our own fleet of delivery vehicles

and qualified drivers. Because yes, this affects my business. Whether an order is made by phone or fax or from our webshop, everything that we sell has to be delivered. The way we see it is that the quality of the delivery is a part of the service that we offer and we take pride in the fact that our drivers are often singled out for praise from our customers. Another option is to win back that delivery cost from somewhere else. Customer service is often the first area to get the chop. We’ve all dealt with e-commerce sites that offer no way to contact the business – either to complain or enquire – other than by email or labyrinthine automated phone systems that often leave you no option other than simply to hang up. There is money to be saved there.

SO WHAT WILL THE FUTURE DELIVER? Free delivery has turned out to be a poisoned chalice. Unsurprisingly, customers and consumers want it but the cost is crippling many businesses. Worse than that, it’s changing customer behaviour. People are ordering online on the off chance that they might want the product and then sending it straight back. Retailers faced a 40% surge in returns on Black Friday sale items and when it gets to gifts, it’s even worse. Over £250m worth of unwanted gifts will have been returned this Christmas. That’s an awful lot of packages travelling from one end of the country to the other for no real reason. That has a financial impact and an environmental one. It may well be true to say that the customer is king, but even kings have to realise that everything has a cost. Jamie Adams is Managing Director of Golden Coast, the current Chairman of Pool Industry Promotions (PIP) and a board member of the British Swimming Pool Federation (BSPF).

www.swimmingpoolnews.co.uk 20/01/2017 23:12

E X P E R I E N C E T H E U LT I M AT E

The brand new Platinum Elite class...

...THE BEST JUST GOT BETTER For more information about becoming an Artesian Spas dealer: Call us on 01302 730295 or email info@artesianspas.co.uk www.artesianspas.co.uk

S Th pat Co e ex m R e on ico 201 an 31 h A 7 o d se Jan ren n e u – a, C Sta s at 2 o n Fe ve d b nt E 20 r y 4 17 , U 0 K

WHY DEHUMIDIFY AN INDOOR POOL? TM THE FLOPROTHAT RANGE: N: A HEALTHY ATMOSPHERE, LASTS. A room or veranda containing a pool is a place where the relative humidity in the air is high. Water vapour trapped inside can cause numerous issues, such as the appearance of mould, peeling, rusting, etc.

Installing a dehumidifier is, therefore, essential for ensuring the comfort of bathers and the long life of an indoor pool.

ZODIAC® SERVICE: A FLOPRO DESIGN– OFFICE COMPATIBLE WITH 95% OF EXISTING TO SUPPORT YOU EVERY DAY INSTALLATIONS WITHOUT THE NEED TO CHANGE SUCTION THE 3 CRITERIA TO BE MET FOR OPTIMUM COMFORT:

DEHUMIDIFICATION: A HEAL A TEAM TO HELP YOU SELECT AND SIZE YOUR Water temperature: from 26°C to 30°C, or higher for medical or professional uses.

PLUMBING. NO EXTRA ITEMS NEEDED FOR COMPATIBILITY Air temperature: from 26°C to 30°C, often set to the same value as the water temperature.

DEVICES

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FREE-STANDING UNITS pools that are for seasonal use.

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USEFUL INFO:

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EVERY INDOOR POOL

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