client story How our client took its banking optimization to the next level - powered by:
background A mid-sized bank faced familiar industry challenges: fragmented data with quality issues
inconsistent pricing across advisors manual and time-consuming client assessments limited ability to apply risk-aligned targets
After several years with an internal pricing tool, the bank wanted to advance to truly individualized, risk-based and data-driven pricing
what happened #1 A leap forward in pricing, simulation & reporting AQOPTIMIZER enabled a significant step forward in sophisticated pricing practices: “After using a pricing tool for several years that helped move the bank’s understanding of pricing, AQOPTIMIZER can take us to the next level, with opportunities for individualization, simulation, and reporting.”
what happened #2 Clear financial impact within three months The financial effect was noticeable almost immediately: “Within 3 months of implementing AQOPTIMIZER, we saw clear increases in returns, higher earnings from balance 2 exposures, and more capitalrelieving collateral. When advisors gain insight, they act - and the bottom-line improves immediately.”
what happened #3 Major efficiency gains & high user-satisfaction One of the most visible improvements was the dramatic reduction in time spent per customer assessment: “By switching to AQOPTIMIZER, we reduced time spent per customer assessment and pricing by a factor of 12 - contributing to high user-satisfaction and highly efficient implementation and optimization.”
what happened #4 Organizational improvements beyond pricing The solution also created positive ripple effects across the organization: “Beyond being intuitive for advisors, the system increases focus on data quality and the consequences of decisions in various staff units. It provides a better basis for decisions and daily insight into the business.”
what happened #5 Expansion from corporate to private – fast adoption After two successful years in corporate banking, the bank extended AQOPTIMIZER to private customers - despite initial doubts about whether it would be efficient enough: “Within less than 3 months from project start to finish, all advisors were active users as a natural part of their daily workflow, without spending more time than before.”
what happened #6 Smooth onboarding & strong collaboration From day one, the bank experienced exceptional service and a highly collaborative implementation process: “From gaining access to AQOPTIMIZER through to implementation with end users, we have experienced a very high service level, with quick responses, good sparring, and strong willingness to adapt the system to the bank’s needs.”
what happened #7 Strong support & rapid enhancements Throughout the expansion, the AQRISK support team played a crucial role in ensuring a strong user-experience: “We received great help from the AQRISK support, who responded quickly and made improvements we found necessary - we can highly recommend the collaboration.”
results The bank now benefits from: Documented increases in profitability and risk-adjusted returns
Fully risk-based, individualized pricing Faster and more consistent advisor processes Improved data quality and cross-organizational decision-making High user-satisfaction in both frontline and specialist functions AQOPTIMIZER has become a foundational component in the bank’s strategic, specialist and commercial operations
How can we help you? We love to inspire inspire@aqrisk.com +45 31328848
AQRISK Banking Solutions Kompagnistræde 10 Copenhagen, Denmark
Platz der Einheit 2 Frankfurt, Germany (@techquartier) aqrisk.com