Chamber Pulse December 2015

PULSE

CHAMBER

DECEMBER 2015

CELEBRATING BUSINESS SUCCESS

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Comment from the CEO

3 4 &5 6 7 8

Lion Foundation Young Enterprise Scheme

Profile on Teffer Young

Upcoming event

New member profiles

Snapped event photos

Where business strategy and beautiful video meet.

06 842 2383 | www.indelible.co.nz

MESSAGE FROM THE CEO T he Westpac Hawke’s Bay Chamber of Commerce Business awards are designed to support business development in Hawke’s Bay. Business Awards are the perfect tool to enable confident business owners to have a third party evaluate their business structure.

Through the process the judges feedback is an opportunity for growth and development to ensure sustainability and prosperity.

Westpac Chamber of Commerce Business Awards 2015 Winners are:

• ACC Workplace Safety Award – Unison • EIT Small Business Award – NZ Digital • D2D Small-Medium Business Award – Crab Farm • Napier City Council Medium – Large Business Award – Kilt • Pan Pac Large Business Award – Ravensdown • Linden Estate Leadership Award – Hamish White, NOW • Westpac Business of the Year 2015 – KILT

Wayne Walford CEO Hawke’s Bay Chamber of Commerce

ON HOME GROUND LOCAL GEOTECHNICAL EXPERTISE

TESTING AND ANALYSIS • COMMERCIAL • RESIDENTIAL DEVELOPMENT

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PH: (06) 877 1652 WEB: WWW.RDCL.CO.NZ

LION FOUNDATION YOUNG ENTERPRISE SCHEME – AMAZING JOURNEY T he past year, Common Scents have had the pleasure to be a part of the Lion Foundation Young Enterprise Scheme competition, (YES), where students set up a company, create real products or services, compile and implement a business plan and make a real profit or loss.

Our business is called ‘Common Scents’ and is focussed on supplying, branding and marketing candles as gifts for the corporate sector. Our target market is the real estate sector who use our scented candles as gifts of appreciation for clients, customers and for use in open homes. Common Scents also support the charity Habitat for Humanity, which provides better homes for people in need by donating money from every candle we sold. We thought this was a worthy cause and was a good fit with our focus on corporate gifts for the real estate sector.

The five Year 12 Iona College girls who serve as directors of Common Scents learnt a lot about the entire process of starting and running a business. Each of

the directors was appointed responsibility for a part of the business of Sales and Marketing, Finance, Production, Communications and the Managing Director. We work together as a team with regular meetings to make sure everyone is involved in the decision making and managing our business.

During June this year we lined up with all of the other businesses in the Lion Foundation Young Enterprise Scheme at the regional ‘Dragons Den’ to compete for funding to further develop our business.

We were very fortunate that the judges liked our business idea and progress enough to invest further in Common Scents. We continued to grow our sales following this investment and grow our profits as a result of this opportunity.

The Lion Foundation Young Enterprise Scheme has been fantastic learning for all of us in Common Scents keen to develop our skills in business. The business knowledge we have developed has been supplemented by improved skills in teamwork, communication, problem solving, negotiation, and decision

making. We have also learnt the value of innovative thinking and developed enterprising attributes as we have grown the business of Common Scents.

We have been very lucky to be working with two incredible business mentors throughout our time in YES. One of the benefits from being involved in YES has been the opportunity to talk with our mentors and other business people to learn from them about the process of starting and running a business.

YES is an incredible learning experience and it has been an amazing journey for us so far which hasn’t ended yet. In October we won the Hawkes Bay regional title of the Lion Foundation Young Enterprise Scheme at the awards evening which means we travel to Wellington in December for the National Finals where we will be competing against 19 other regional finalists across New Zealand.

We are looking forward to representing Hawkes Bay with pride in the National Finals of the Lion Foundation Young Enterprise Scheme in Wellington.

AJ

L-R: Taylor Davis, productions manager, Bronte Spierings, finance director, Adrienne Pierce, mentor, Smart Business Ltd, Ella Petersen, managing director, Sophie Hay, mentor, PWC, Olivia McLeod, sales and marketing director, Holly Black, communications director - Common Scents, from Iona College, Havelock North won the EIT Hawke’s Bay Young Enterprise Company of the Year, awarded at a function at the Hawke’s Bay Business Hub, Ahuriri, Napier. 29 October 2015 Hawke’s Bay Today Photograph by Duncan Brown.

Small to Medium Business

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Ph: (06) 876 5111 www.besttravel.co.nz, www.bestcruise.co.nz

Going further, staying in touch

CELEBRATING THE YEAR

any companies are now M in the throes of organising end of year parties to celebrate

the completion of the year.

Unfortunately these events can sometimes result in staff exhibiting unacceptable behaviours that cause offence to others or result in damage to their employer’s brand or reputation.

In planning for these parties employers are encouraged to put in place steps to minimise these risks. This can include setting out clear expectations before the event either by email or at staff meetings.

Alongside managing behaviour, employers also have health and safety responsibilities. These include making sure sufficient food and non-alcoholic drinks are available, not serving alcohol to intoxicated persons and ensuring that anyone who is intoxicated is provided with a way of getting home safely.

A COMPLEX AND REWARDING CAREER O

ver the last few years’ the number of students enrolling at university to study property valuation have declined but two keen valuers at Telfer Young are actively encouraging young people to explore career options in a bid to bolster what they perceive is an ageing profession.

Susie graduated in 2009 with Bachelor of Business Studies, Valuation and Property Management, from Massey University. Lucas was at a crossroads heading to university but decided to specialise in valuation. He graduated with a Bachelor of Commerce, Valuation and Property Management, from Lincoln University in 2003. The registered valuer joined Telfer Young in 2013.

Both are enthusiastic about their chosen career which involves far

more than “paper pushing,” Susie says. Networking with a wide range of professionals is an essential component of the job and both valuers particularly enjoy that aspect of the work. The scope of the job changes regularly with revisions in compliance standards, seismic regulations, and residential insurance. The property market also brings additional challenges.

“I personally love a challenge. Working on a project for a couple of days can be complex and rewarding,” she says.

Lucas enjoys the variety of the job, the analysis aspect and working in the team environment at Telfer Young.

The role of a valuer has become far more complex and both feel that

Where incidents do arise at staff parties these should be investigated and handled appropriately before any decision of misconduct or serious misconduct is made.

If you need any assistance with how to remind staff of their obligations without sounding like the Grinch, or with managing issues that do arise at your staff functions please contact the Grow HR team on 06 878 5454 or 06 835 0532.

• Panel Beating • Automotive Paint Technicians • Loan Cars Available Free Pick-up & Delivery • Assistance with Claim Forms Repairers of all Insurance Companies.

Phone 06•878 9772 Fax 06•873 4544 307 Eastbourne Street West, Hastings

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Support your local community! Get involved with worthy local causes.

87 Te Mata Road, Havelock North 4157 p 06 877 8193 eastcoast.ps.org.nz

BEST WISHES TO YOU AND YOUR FAMILY THIS

HOLIDAY SEASON For all your advertising enquiries.

Please call ANGELA BELLAMY

06 873 1197

Angela.bellamy@hbtoday.co.nz

the pace of technological change is a challenge for some older valuers.

The Global Financial Crisis has led to increasingly complex compliance regulations driven largely by lenders who are far more risk averse which is not unreasonable, Lucas says.

Lucas, of the Ngati Kahungunu descent, specialises in valuing a range of properties, from residential, lifestyle, small industrial/commercial to small rural holdings while continuing to build his commercial portfolio. He has been extensively involved with a number of East Coast Iwi assisting with scoping exercises for acquisition, low level feasibility studies and other valuations including market, insurance and rental, for the treaty settlement process. He found the whole process rewarding and enlightening and enjoyed the opportunity to work within Maori and his own Iwi. Building trust and developing relationships will provide further opportunities to work with Iwi in the future.

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“The settlement process has the ability to bring about a huge amount of closure.

It’s as much about self-determination as monetary compensation. It’s an opportunity for Maori to increase their contribution to the economy as well as being an investment in the future wellbeing of New Zealand,” he says.

Susie specialises predominantly in commercial valuations and is becoming more active in the motel sector. She is also actively involved promoting the profession and chairs the Young Valuers Focus Group within Telfer Young. She was also chosen to be part of the Property Institute of New Zealand’s Young Leaders Programme, and is the Young Representative on the New Zealand Institute of Valuers Council which also aims to promote the industry and give youngsters a greater voice.

Susie and Lucas are more than happy to chat to anyone interested in learning more about becoming a professional valuer.

L

GST TO APPLY TO CROSS-BORDER SERVICES AND INTANGIBLES

egislation was finally introduced last month providing for GST to apply to the provision of “remote services” and intangibles by offshore suppliers to New Zealand resident consumers.

A “remote service” is essentially a service where it is not necessary for the supplier and customer to be in the same location when the services are supplied. This will include supplies of e-books, music, videos and software purchased from offshore sites, but will also extend to non-digital services such as accounting and legal services. Supplies of these services to GST-registered businesses in New Zealand will only be subject to GST where the supplier and recipient agree.

The change is designed to create a level playing field from a GST perspective between domestic and offshore suppliers of these services and intangibles. Currently GST does not generally apply to the supply of services by a non-resident where those services are not physically performed in New Zealand.

Offshore suppliers will only be required to register for, and return, GST if their supplies to New Zealand residents exceed the usual $60,000 threshold. It is proposed that the new rules will apply to supplies made after 1 October 2016 following enactment of the legislation next year.

If you would like to know more about any of the proposals you can contact Greg Neill, Tax Advisor at Crowe Horwath, on (06) 872 9250.

WHAT MAKES ENLIVEN DIFFERENT?

E

nliven Restorative Home Support is a service of Presbyterian Support East Coast (PSEC) which helps people maintain their independence during a period of recovery. In-home support enables people to stay in their own homes longer, rather than having lengthy hospital stays or going into a rest home. This is beneficial to both the individual and the health system.

Enliven is the only service of its kind that offers a whole team to their clients. Aside from support workers who help with practical tasks around the home, the team also includes a dietician, physiotherapist, occupational therapist, speech therapist and social worker.

UPCOMING EVENTS BA5 AT ORMLIE LODGE When:

Wednesday 9 December 2015

Time:

5.30 – 7pm

Venue:

Ormlie Lodge, 17 Omarunui Road, Taradale

Price:

Complimentary for Members Non-members $15 + GST

O

riginally built in 1899 as a wedding gift for Gertrude by her wealthy father William Nelson, the modern day Ormlie experience fuses Victorian charm with contemporary taste.

Set in lovingly restored English style gardens and surrounded by heritage listed trees full of bird song, Ormlie’s Restaurant, Verandah and Lawn is open for lunch and dinner 7 days a week.

Showcasing the best of Hawke’s Bay in a new summer menu designed by Executive Chef, Kennedy Taylor, Ormlie is

“Having a skilled team assessing need, creating a plan with the client and developing a person-specific wrap-around support service ensures that the client can focus on reaching their goals as they work toward regaining and retaining independence,” says Lorna Cowan, PSEC’s Manager Social Services. “Our aim is that our clients will be able to leave our service, in time, with low or no supports required.”

Enliven also accepts private referrals if clients do not qualify for funding. “We can work with a client and their family to develop a plan and rate that meets their needs,” Lorna says.

Find out what makes recovery with Enliven different Enliven Restorative Home Support is the only service of its kind that offers a whole team to their clients, including a dietician, physiotherapist, occupational therapist, speech therapist and social worker.

Ask your doctor about Enliven, or call 06 877 8193 to find out more.

eastcoast.enliven.org.nz

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fast gaining reputation internationally for its unique environment and great service.

Catering for up to 200, the accompanying Bar and Ballroom & Courtyard offers an exclusive venue for weddings, functions and events while six very unique rooms complete the Ormlie package.

The new Management looks forward to welcoming Hawke’s Bay back to the Region’s beloved old homestead and is honored to host the December Chamber of Commerce Business After 5. Enter the business card draw on the night and be in to win dinner for two at Ormlie Restaurant.

NEW MEMBER PROFILES

THE TE MATA MUSHROOM COMPANY T he Te Mata Mushroom Company has become something of an institution in Havelock North. The first mushroom crop on the Brookfield Road farm was harvested from a boat shed in 1967 – just a small part of the overall cropping operation run by newly formed Te Mata Nursery, a partnership between the Speeden and Hawley families. Back then, when Martin Speeden (the farm’s current General Manger and Head Grower) was still a spritely teenager, there were 56 mushroom farms in New Zealand and Te Mata was one of six mushroom farms in the Hawkes Bay region alone. By 1973 all other crops were phased out and in 1990 the company’s name officially changed to Te Mata Mushrooms Ltd.

Fast forward 48 years and the farm is now one of the six remaining mushroom farms nationwide and produces over 20 tonnes of mushrooms and 100 tonnes of compost each week making it the second largest mushroom farm in New Zealand. Purchased in 2012 by local businessman Michael Whittaker, both of the original founding families were still represented until Chris Hawley’s retirement in mid-2015.

The business operates seven days a week, 364 days a year and employs around 110 staff – all from its original site in Havelock North. It services retail, wholesale and food service customers in the North Island as well a dedicated local customer base through the on-site farm shop.

ORMLIE LODGE M ost, if not all members of HBCoC will have, or will know someone, who has dined, danced or been married at Ormlie.

The current owners and custodians are the Geor family, known throughout the Bay in other respected businesses.

Anna Geor, with her husband Michael has returned to HB after 20 years working overseas. During the past year, they have taken up the challenge to restore Ormlie to her former glory and open the doors to the public.

Ormlie now operates as a boutique hotel, with 6 lovingly restored suites, all day café-restaurant, in-house bar,

meeting & event space. The dining room and gardens are particularly special, surrounded by heritage listed trees and provide the perfect backdrop for weddings and other special occasions.

Ormlie can be as intimate for a party of 1 as it is generous for a party of 200.

The guest services team is trained to deliver an excellent experience and the in-house chefs cater to all needs.

Our classic English style High Tea has been a great success and Ormlie will be introducing other treats as the months go on.

Ormlie is open 7 days a week and looks forward to welcoming members of HBCoC.

MEMBERS DIRECTORY

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Website: ormlielodge.co.nz Phone:

+64-6-8445774

Email:

info@ormlielodge.co.nz

FB:

Ormlie1899

For Advertising Inquiries Contact Angela Bellamy 06 873 1197

SNAPPED BA5 AT VODAFONE

BA5 AT ST GEORGE’S RESTAURANT

Photos courtesy of Simon Cartwright Photography

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