2017 AAOC Resource Guide

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2017 2017 Resource & Legislative Guide Resource & Legislative Guide

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Apartment Association of Orange County 2017 Resource Guide

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Locations Los Angeles 800.829.6994 Inland Empire 800.829.6994 San Diego 800.829.6994

Orange County Office 181 S. Old Springs Rd., 2nd Floor Mailing address: PO Box 28270 Anaheim Hills, CA 92809 714.279.1100 800.829.6994

Asset Preservation 28059 Lakes Edge Road Mailing address: PO Box 2489 Lake Arrowhead, CA 92352-2489 909.336.1160 877.387.4643

Sacramento 800.829.6994 Wilmington, Delaware 877.387.4643

Apartment Association of Orange County 2017 Resource Guide

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Plant: 817 E 18th Street • Tucson AZ 85719 Mailing: PO Box 26605 • Tucson AZ 85726 800.528.4827 • 520.622.5233 Fax: 520.620.1593 • sundancepress.com Copyright ©2016 Apartment Association of Orange County All rights reserved. The 2016 Apartment Association Resource & Legislative Guide is published annually by the Apartment Association of Orange County.

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2016 Apartment Association Resource & Legislative Guide Publisher. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apartment Association of Orange County Editor & Sales Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Debbie M. DiBernardo Design & Production. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dave Moeller, Graphic Angles Printed in Arizona by. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sundance Press Apartment Association of Orange County 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92705 Office Phone (714) 245-9500 • Office Fax (714) 245-9505 info@aaoc.com • www.aaoc.com Executive Director. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Lou Penrose Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Janet Proctor Director of Education & Special Events, Managing Editor, Apartment News Magazine. . . . . .Veronica Copeland Advertising & Media Sales Director. . . . . . . . . . . . . . . . . . . Debbie M. DiBernardo Director of Membership Services . . . . . . . . . . . . . . . . . . . . . Brianna Macias Membership Counselor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Gissel Cuevas

Apartment Association of Orange County 2017 Resource Guide

Contents Property Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Attorneys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Appliance & Laundry Services. . . . . . . . . . . . . . . . . . . . . . . . 15 Contractors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Insurance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Lending Institutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Real Estate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Pest Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Security & Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 PSC Members . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Additional Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Board of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Elected Officials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Legislative Map Boundaries. . . . . . . . . . . . . . . . . . . . . . . . . . 94 Display Advertisers Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Apartment Association of Orange County 2017 Resource Guide

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2017 Apartment Association

Resource & Legislative Guide A Publication of the Apartment Association of Orange County The Apartment Association of Orange County is proud to present our Annual 2017 Apartment Association Resource & Legislative Guide.

The success stories received from our Product & Service Council Members advertised in this beautiful publication made it all that more exciting to produce.

This FREE publication is yet another membership benefit and I would like to thank all of the Product & Service Council Members that contributed to make this a valuable resource to all of our members.

There are categories in the front of this Guide, containing companies who are eager to help you with all of your Multi Housing services and needs.

Towards the back of the Guide you will find the names and contact information of your current local and state elected officials. This will come in handy when you receive the “RED ALERT” call to action from the Apartment Association of Orange County to help stop a bill in waiting, the Guide will help you find the phone number to make your call!

The back of the 2017 Apartment Association Resource & Legislative Guide also has our Product & Service Council Directory and the list of our new Board of Directors.

If you have not yet had the chance to view our updated website, visit here www.aaaoc.com.

There, you will find archive editions of our award-winning magazine “Apartment News,” online forms at NO COST to members, and a link to donate to our Political Action Committees (PACs).

The Apartment Association of Orange County is continually striving to be your one stop resource to help meet all of your Multi Housing needs while working closely with city, county and state elected officials to ensure our members are protected.

Again, thank you and enjoy this guide.

Respectfully,

Lou Penrose Executive Director Apartment Association of Orange County

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Apartment Association of Orange County 2017 Resource Guide

Property Management Why hire a property manager?

A property manager can take on the day-to-day operations when the owner is unable or not interested in taking on a very time consuming job.

Finding a great tenant • Screen them — this is the most important and difficult part.

• Be sure to have consistent rules & regulations in place.

• Know the laws and how to properly speak to prospective tenants.

Accounting • Rent collections • Account payables • Monthly — Annual statements Tenant Point of Contact • Arranging service requests • Help resolve neighbor disputes • Properly serve notices (late payments, lease violations, community updates, etc.)

Other • Obtain proposals for large capital improvements • Assistance with removing tenants (evictions, 30-60 day notices, etc.)

• Arrange unit turnover between tenants (repairs, cleaning, painting, etc.)

• Frequent exterior property visits • Annual interior inspections • Specify any other property specific needs in management agreement Set goals and build a relationship with your property manager. A property manager should bring value in your time, increased receivables and decrease payables. Management fees can vary depending on the specific needs of the property. A percentage of the gross income is most commonly used in order for the property manager to earn their paycheck.

— LoCali Management Group, LLC

Apartment Association of Orange County 2017 Resource Guide

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Property Management Listings LOCALI MANAGEMENT GROUP

Nathan Poth 1109 Victoria Street, Suite C Costa Mesa, CA 92627 (714) 747-9074 nathan@livinglocali.com — www.livinglocali.com

THE MANAGEMENT WORKS

Chip Robinson 1303 Avocado Street, Suite 260 Newport Beach, CA 92660 (949) 644-2063 chip@mgtworks.com — www.mgtworks.com

JLE PROPERTY MANAGEMENT

Denise Arredondo 202 E. Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 Denise@ContactJLE.com — www.ContactJLE.com

AIM Properties

531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net

Allen Properties

1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net

Axiometrics, Inc.

14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com

Consensys Property Management

1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com

Monterey Group

16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com

Point Blank Consulting

17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net

Prestige Property Management

2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

ProActive Realty Investments

1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Reynolds Realty Advisors

3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 1, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Roberts Management & Investments 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

Satellite Management Co.

1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777

SOUTH COAST REAL ESTATE & PROPERTY MANAGEMENT

DM Smithco

1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Dunlap Property Group

18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com

L’Abri Management, Inc.

2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

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Steadfast Management Company, Inc.

Sullivan Property Management

WSH Management

18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com

Apartment Association of Orange County 2017 Resource Guide

Palm Court

Mission Plaza

Park Magnolia

We have built, owned and managed properties for over 45 years and we have learned that the best way to improve a property is from the inside out. If our “Customers” or residents as we like to call them, are happy and feel cared for, they will typically want to stay longer and this is good for everyone.

Our goal is to provide you with an apartment living lifestyle that meets your comfort and needs. Whether it’s WIFI access in the apartment community common areas, beautiful outdoor pools (at most locations) or 24 hour laundry facilities, The Management Works apartment communities is where you can relax in your quality apartment home.

T: (949) 644-2063 • F: (949) 644-2067 E: contact@mgtworks.com • W: www.mgtworks.com

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Boutique Property Management

What We Do We’re always looking to expand our relationships in order to provide our clients with local “boots on the ground.” We offer: • Property management: Full accounting (payables & receivables), project management, 24/7 resident point of contact, vendor support & handyman services.

• Real estate brokerage: We understand the importance of a great investment. Since we partner with several industry professionals we often broker off market deals.

• Project management: Local help is key in overseeing any project. We make sure your

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vendors will show up on time, stay within budget and complete the project on time.

• Renovations: After several years of managing larger institutional properties, we found a few top trade performers looking for side jobs. We now offer a complete team to turn and or renovate our units. General Contracting License pending...

• Maintenance: Handymen are hard to find, but we found them. We have several well qualified handymen serving Inland Empire, Orange, San Diego and Los Angeles Counties.

Apartment Association of Orange County 2017 Resource Guide

Why Us? We’re more than just a property management company, we partner with local professionals to give that personalized boutique service and pass on savings to our clients.

Property management is time consuming, let us be on call 24/7.

Our expertise in the area is unparalleled.

Market We have an in-depth understanding of the Southern California market. We focus on the boutique style residential investment properties, typically under 50 units. This type of property requires special attention and local support.

LoCali uses local vendors for smaller properties, with big company experience.

714-747-9074

nathan@livinglocali.com www.livinglocali.com A Boutique Property Management Company

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• • • • • • • • • • • •

Every owner has different wants and needs Monthly cash flow statements Rent rolls & check registers Bi-lingual staff Fee management service Temporary vacation management service Rent up management service Award winning seasoned professional team Immediate availability for owners and tenant needs Rapid response & 24 hour emergency availability Expert monitoring of local rental trends and legal developments Routine maintenance, exterior/interior inspections

We take care of your business, your residents & your peace of mind!

DRE01460075

For Information: 714.778.0480 Contact: Denise Arredondo Email: JLE@ContactJLE.com • www.ContactJLE.com • 202 E. Broadway, Anaheim, CA 92805

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Apartment Association of Orange County 2017 Resource Guide

Attorneys In this increasingly complex world in which we do business, it is critical that owners and managers of rental housing and other investment properties have an experienced and knowledgeable team of professionals in “their corner” to guide them and advise them. Among those professionals that should be part of your team, is of course an attorney. You certainly don’t want just any attorney, there are plenty out there, rather you want one that is not just familiar with the housing industry, you want one that knows the housing industry.

AAOC is fortunate in that the attorneys and their law firms that support the AAOC are the absolute best in the business. Many of the attorneys listed in the pages that follow actually own and manage their own properties, both residential and commercial. The attorneys listed specialize in the representation of owners and managers of income producing properties. They know your issues, they know the law, and they know how to effectively represent your interests.

What types of legal issues do owners and managers face?

• Tenant Screening Issues •

Fair Housing Inquiries and Complaints

• Evictions •

Debt Collection

•

Judgment Enforcement

•

Entity Formation and Advice

•

Purchase and Sale Contract Negotiation

•

Advice on Small Claims Matters and Appeals

•

Insurance Coverage Issues

•

Employment Law

•

Personal Injury Defense

•

Tax Planning, Preparation and Representation

•

Proactive Legal Advice

AAOC encourages you to develop a professional relationship with one of the attorneys and their firms listed in the pages that follow so that when that time comes, and it will come, you know that you have qualified and effective legal counsel in your corner.

— Duringer Law Group, PLC

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Attorneys Listings DURINGER LAW GROUP, PLC

Stephen Duringer 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100 x: 234, Fax (714) 279-1109 www.DuringerLaw.com

BRENNAN LAW GROUP

Michael Brennan 67 E. Live Oak Avenue, Suite 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 www.MBrennanLaw.com

FASTEVICT.COM LAW FIRM

474 W. ORANGE SHOW ROAD SAN BERNADINO, CA 92408 (800) 686-8686, Fax (800) 675-5002 www.fastevict.com

Barth Calderon, LLP

333 City Blvd. W., Suite 2050 Orange, CA 92868 (714) 704-4828 matt@barthattorneys.com

Todd A. Brisco & Associates

1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com

Law Offices of Sam Chandra, APC 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

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Charitable Trust Administrators, Inc. 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Fisher & Phillips, LLP

2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com

Ruzicka, Wallace & Coughlin, LLP 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

Law Office of Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Wesierski & Zurek, LLP

One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com

Apartment Association of Orange County 2017 Resource Guide

BAD TENANTS HAPPEN When “good-bye” isn’t enough...it’s time to call Brennan Law Firm. Evicting or attempting to collect from an uncooperative tenant can be stressful, complex, and costly if not handled correctly.

At Brennan Law Firm, we focus on representing landlords and property managers exclusively in landlordtenant transactions and disputes. Our knowledgeable, assertive, and client-centered advocacy helps to get the job done right the first time – saving you time and money.

EVICTIONS . JUDGMENT ENFORCEMENT . LITIGATION

When “Good-bye” Isn’t Enough...

Commercial

Residential

Multifamily

QUICK, EFFICIENT, COST-EFFECTIVE! . .

Commercial and Residential Evictions Aggressive Representation . .

View Online Case Status 24 Hours a Day Free Consultations . .

Option to Open Your Case by Phone, Fax, or Email Saturday Hours by Appointment . .

Same Day Notice Preparation Se Habla Español .

Direct Access to an Attorney for Answers to Questions at No Cost .

Judgment Enforcement and Collections In Orange County, call (714) 202-5420

www.MBrennanLaw.com Call today for a free consultation We’re here to help

Apartment Association of Orange County 2017 Resource Guide

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The Eviction Leader.

The Results You Want. Fast.

Asset Preservation.

You’ve Worked Hard. Protect What’s Yours.

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Apartment Association of Orange County 2017 Resource Guide

Debt Collection: Over $120 Million Recovered.

Put the power of a Law Firm on your side.

Efficient, Effective, Affordable!

Our highly experienced attorneys and staff have developed procedures and processes that result in tenant evictions on the fastest track possible. The same efficiencies are evident in our debt collection services. We deliver quality legal representation and exceptional value.

Locations Los Angeles 800.829.6994 Inland Empire 800.829.6994 San Diego 800.829.6994 Sacramento 800.829.6994

Orange County Office 181 S. Old Springs Rd., 2nd Floor Mailing address: PO Box 28270 Anaheim Hills, CA 92809 714.279.1100 800.829.6994

Asset Preservation 28059 Lakes Edge Road Mailing address: PO Box 2489 Lake Arrowhead, CA 92352-2489 909.336.1160 877.387.4643

www.DuringerLaw.com

Wilmington, Delaware 877.387.4643

Apartment Association of Orange County 2017 Resource Guide

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$20 off your ne xt pre-paid eviction

Patti Widget Regional Sales Manager: (909) 889-2000 Please call or text 24hrs a day

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Apartment Association of Orange County 2017 Resource Guide

Appliances & Laundry Services It is common knowledge that the gathering place in any home or apartment is the kitchen. Families will come together and create lifelong memories while preparing and enjoying home cooked meals. You have the power to provide your tenants with beautiful and cost efficient appliances. While you are contributing to priceless memories for families, you are also saving money and making a profit, which is the main goal of any investment property.

You may think that riding out that ten year old refrigerator until the wheels fall off is the best way to save money.

That is simply not the case. By focusing more on the long term savings, rather than the short term cost, you will find yourself with new energy efficient appliances. For example, your ten year old refrigerator will cost you more money in energy than it will to run a new energy efficient model. This is because of the vast growth of technology and the constant incline of government regulated energy ratings. Manufacturers are constantly advancing their technologies in both water and energy efficiencies, saving consumers money in the long run.

You will also find savings in replacing that ancient standing pilot style range. The standing pilot style is a system that uses a pilot light and a thermocouple that is continuously lit to ignite burners. This style of range is costing you money even while you and your tenant are sleeping. With electronic ignition, the gas will only be used when the stove is in use. This will save you money in the short and long term. Switching out those old appliances is not sounding so bad now, right?

Give your tenants the feeling of living luxuriously by installing stainless steel appliances into your kitchen. By adding stainless steel, you are adding value, charm and style to the unit. Investing in new appliances is a win-win for both the tenant and the landlord. The tenant will live a stylish lifestyle and will feel great when having their friends and family over; and the property will not only save on energy, gas and water but will cut a profit from it as well. Keep your tenants happy so they don’t go elsewhere! — R&B Wholesale Distributors, Inc

Apartment Association of Orange County 2017 Resource Guide

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Appliance & Laundry Services R & B WHOLESALE DISTRIBUTORS, INC.

David Rhodes 2350 S. Milliken Avenue Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.RBdist.com

ALL VALLEY WASHER SERVICE

John Cottrell 15008 Delano Street Van Nuys, CA 91411 (800)247-1100, Fax (818) 989-7378 John@allvalleywasher.com — www.allvalleywasher.com

WASH MULTI FAMILY LAUNDRY SYSTEMS

100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897, Fax (310) 643-6985 www.washlaundry.com/greenlaundry

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

American Appliance Rentals

14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com

Appliance Warehouse

3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

Ferguson Enterprises

2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

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Home Depot

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com

KIVA Kitchen & Bath

17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com

L and D Appliance Corp.

11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

Lowe’s — Irvine

13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

National Service Company

845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

Orco Apartment Supply, Inc.

6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com — orcoapt@orcoaptsupplies.com

R&B Wholesale Distributors, Inc.

2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Apartment Association of Orange County 2017 Resource Guide

Celebrating

57 Years

“Proud Member of the AAOC for over 16 years!!”

of Quality Service!!

ED FEINSTEIN, CIRCA 1959

   

MODERN LAUNDRY ROOM

RON FEINSTEIN, CIRCA 1978

COIN & CARD-OPERATED SYSTEMS COMMISSION, RENTAL & PURCHASE PLANS ENERGY-EFFICIENT WASHERS & DRYERS SERVICING MULTI-FAMILY PROPERTIES

ALL OF CALIFORNIA

THROUGHOUT…

(800) 247-1100 www.allvalleywasher.com

Apartment Association of Orange County 2017 Resource Guide

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&

WHOLESALE DISTRIBUTORS, INC.

ONTARIO • HAYWARD • PHOENIX

YOUR NUMBER ONE SOURCE FOR APPLIANCES!

Attention All Property Management Companies, Builder & Developers & Housing Investors: From high end appliances to apartment grade appliances, R&B is your number one source.

Contact R&B Wholesale Distributors for all your appliance needs!!

• Next Day Delivery Available • Fleet of 25 Trucks • Experienced In-house Installers

2350 S. Milliken Ave. • Ontario, CA 91761 Toll Free: (800) 262-1946 • Phone: (909) 230-5400 Fax: (909) 230-5405

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• Personally Assigned Sales Rep • Serving California, Arizona, and Nevada Since 1968

www.rbdist.com

Apartment Association of Orange County 2017 Resource Guide

Conserve Water and Save Money with a WASH Laundry Room

WASH provides eco-friendly and cost-effective ways for its customers to do laundry. A long-standing ENERGY STAR Partner, WASH’s multifamily laundry rooms: • Save water, gas and electricity • Reduce sewer costs and generate less sewage • Minimize CO2 emissions Plus, with our GREEN MACHINE program, WASH offers clients a choice of refurbished washers and dryers that helps the environment by reducing energy spent on industrial production, lowering greenhouse emissions and diverting the non-biodegradable waste from landfills. In addition, WASH’s plant operations and corporate practices support conservation and reduce our overall carbon footprint.

With WASH, you can rest assured that your shared laundry rooms are green and clean.

800.777.1484

www.washlaundry.com/greenlaundry

WS17-009D Green Ad 6_25x7_875 4c.indd 1

Apartment Association of Orange County 2017 Resource Guide

11/14/16 4:49 PM

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CULTIVATE. ADVOCATE. LEGISLATE. The California Rental Housing Association (CalRHA) is your voice for the rental housing industry in California and monitors all proposed legislation at the local, state and federal level that affects, directly or indirectly, the rental housing industry within the state of California.

CalRHA’s affiliates serve as liaisons for the legislative programs conducted by CalRHA and the National Apartment Association, as well as maintaining its own Political Action Committee which contributes to local, county, state and federal level candidates that represent and advocate for the rental housing industry.

Look for this button!

TAKE ACTION RIGHT NOW! To get more involved, visit www.cal-rha.org, click on Take Action button and use the “Quick Sign Up” form. When CalRHA sends out an ACTION ALERT, you will be involved and communicating directly with your local and / or state legislators.

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Apartment Association of Orange County 2017 Resource Guide

Contractors Thank you for choosing our valued and vetted AAOC advertisers.

The following companies in this AAOC Resource Guide have provided services to our membership for years, and in most cases, decades!

If you are looking for a reputable, licensed, insured, or most importantly experienced contractor look no further. The Multi- Family Housing Industry demands contractors who are uniquely qualified to service their needs and understand the importance of ROI in our industry.

It is highly recommended to acquire at-least three competitive bids before awarding a contract. Ensure you receive a detailed scope of work and check for any exclusions.

Take time to visit The CSLB website at WWW.CSLB.gov for their 10 tips before hiring a contractor.

1) Hire only state-licensed contractors 2) Check a contractor’s license number online at www.cslb.ca.gov 3) Get at least 3 Bids 4) Get 3 References from each bidder and review past work in person 5) Make sure all project expectations are in writing and only sign the contract if you completely understand the terms.

6) Confirm that the contractor has workers compensation insurance for employees.

7) Never pay more than 10% down or $1,000, whichever is less. * Don’t pay in cash.

8) Don’t let payments get ahead of the work 9) Keep a job file of all papers relating to your project, including all payments 10) Don’t make the final payment until you’re satisfied with the job.

Important factors to consider before hiring a contractor are, references, reputation, license, insurance ( liability and W/C) years in the industry or trade, size of company, communication compliance with federal, state and local agencies.

— Frankie Alvarez, Buffalo Maintenance, Inc.

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Contractors BUFFALO MAINTENANCE COMPANY

Frankie Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 936-8892, Fax (714) 491-0864 frankie@contactbuffalo.com — www.buffalomaintenance.com

AMERICAN ENVIRONMENTAL SPECIALIST

James McClung 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 jim@aeshb.com — www.aeshb.com

INTERSTATE RESTORATION

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, (714) 602-1260 jmandell@interstaterestoration.com www.interstaterestoration.com

AMS PAVING INC.

Liz Williams 11060 Rose Avenue Fontana, CA 92337 (800) 357-0711, Fax (909) 357-0715 liz@amspaving.com — www.amspaving.com

A-Z Property Services

P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com

Anderson Group International

2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Ben’s Asphalt & Maintenance Co., Inc.

2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com

Brent Collins Construction

5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

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BluSky Restoration

1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

CBCI Construction

10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Enovative Group

242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Mineral Wells Landscaping & Building Inc.

P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

M & M Contracting, Inc.

3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com

R3 Construction, Inc.

15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

SOUTH COAST CONSTRUCTION & REPAIR

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Western Multi-Family Renovation

PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

Apartment Association of Orange County 2017 Resource Guide

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1010967

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Apartment Association of Orange County 2017 Resource Guide

1010967

Credentials California State Licensed Contractor, #1010967 Over One Million Dollar Liability and Workmen’s Compensation Policy HOA Approved and Insured Contractor HUD Approved LEAD Safe Work Practices Certification Journeyman Level Trades Personnel California Department of Real Estate ‘Certified Instructors’ Author of National and Local Trade Magazine Columns Outstanding Vendor of the Year Award Instructors for Multiple Housing Organization Programs Co-Chair—AAOC Education Committee Chairman—AAOC PSC Committee AAOC—2017 Board of Director

References:

Apartment Association of Orange County: 714-245-9500 Apartment Association California Southern Cities: 562-426-8341

Apartment Association of Orange County 2017 Resource Guide

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Helping You Get Back To Business and Life

Rated as an AM Best Expert Service Provider by our clients for high quality work and customer service

Interstate is a full service Emergency Restoration, Construction & Consulting company that can assist with: • • • •

Fire and Smoke Damage Water and Flood Damage Storm Damage Mold and Indoor Air Quality Concerns

800–622–6433

714–978–6400

24-Hour Emergency Response

Anaheim Office

InterstateRestoration.com 26

Apartment Association of Orange County 2017 Resource Guide

Apartment Association of Orange County 2017 Resource Guide

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2017 General Membership Meetings At-a-Glance

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January

Legal Update featuring Stephen C. Duringer, Esq.

February

Trends In Real Estate featuring James Joseph, Century 21 Ambassador

April

Legacy, Generational Estate Planning featuring 1st and 2nd Generation Owners

May

Conservation & Rebate Opportunities featuring Mary Finn Parker, Edison

June

Ask the Experts featuring — TBD

September

Ice Cream Social Roundtable featuring Product & Service Council Members

October

Legislative Review featuring — TBD

Apartment Association of Orange County 2017 Resource Guide

Insurance Insurance for your rental property does not have to be complicated. Some coverages are going to be required by your lender, some may even be required by law, but here is a quick breakdown of what you should look for in a Rental Property Insurance policy: 1. Property Insurance — this can pay for damages to your buildings and business personal property caused by things like fire, vandalism, windstorm, and some water losses 2. Liability Insurance — this can protect you against financial losses resulting from claims of injury or property damage 3. Business Interruption Insurance — this coverage allows you to receive income while your property is being restored after a loss In addition to these basic coverages, you should consider customizing your policy with: Employment Practices Liability — can cover your business if present, former, or future employees file claims against you for things like discrimination, sexual harassment, or wrongful termination Cyber Liability and Data Breach — can cover privacy breach response services and expenses incurred should your files be affected by a security breach Business Crime Coverage — can protect against fraud, theft, forgery or robbery Business Auto Coverage — for vehicles you own, or for non-owned or hired autos used in your business Ordinance or Law Coverage — can pay for the increased cost of repairs to your building to comply with current building codes after a loss Backup of Sewers and Drains — can pay for damage caused by water that backs up from the sewer/ drain Life Insurance for Business Owners — can help pay for business succession after the loss of a partner Umbrella — can provide an extra layer of liability protection above your standard policy liability Workers Compensation — can pay for employees medical needs in the event of an accident on the job No two properties are the same and no two owners are the same. It is important to meet with a qualified insurance professional who can take a careful look at your situation and advise you accordingly. Insurance does not have to be complicated, but it is worth taking some time NOW to understand your policy and know what kind of coverage you have BEFORE a loss occurs.

— Theresa Simes, Farmers Insurance

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Insurance FARMERS INSURANCE— THERESA SIMES AGENCY

Terri Simes 17155 Newhope Street, Suite F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 815-0670 tsimes@farmersagent.com www.farmersagent.com/tsimes

NFP PROPERTY & CASUALTY

Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429, Fax (714) 975-8966 www.nfp.com

ISU— THE OLSON DUNCAN AGENCY

Jim Kinmartin 25550 Hawthorne Blvd., Suite 203 Torrance, CA 90505 (310) 373-6441 x: 227, Fax (310) 378-5336 jim@olsonduncan.com — www.olsonduncan.com

ACI Commercial Insurance Broker, Inc.

505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Brian Berg Insurance Services, Inc.

23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com

CoreLogic

PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

Dick Wardlow Insurance Brokers

233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com

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H & S Wealth Management/Cenatrus Financial 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Hackett Insurance Services — Farmers Insurance

33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

Nelson & Associates, LLC

1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 Snelson977@yahoo.com — www.nelsoninsure.com

Palm Trinity Insurance Services Inc. 20955 Pathfinder Rd., Suite 100 Diamond Bar, CA 91765 (213) 616-8500, Fax (866) 616-5775 brian@palmtrinity.com

PHD Insurance Brokers, Inc.

12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 omontano@phdinsurancebrokers.com

Property Owners Protection

17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Rey Insurance Services, Inc.

27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

Sarah Atkinson Insurance Agency Inc. 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com

Apartment Association of Orange County 2017 Resource Guide

714-966-3000 Theresa Simes

Your Local Agent | License #0647512

WE ARE INSURANCE. WE ARE FARMERS.

17155 Newhope St., Ste. F Fountain Valley, CA 92708 tsimes@farmersagent.com

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NFP cares for what matters most.

You want to feel safe and secure no matter what brings you worry. We work with you to build a comprehensive protection plan that’ll put your cares to rest — so you can get back to doing what you do best.

NFP is a leading insurance broker and consultant that provides employee benefits, property & casualty, retirement and individual private client solutions through our licensed subsidiaries and affiliates. Our expertise is matched only by our personal commitment to each client’s goals.

Contact: Eric R. Marrs, CIC, CRM, Director (Formerly Hayward Tilton & Rolapp Insurance Associates, Inc.) 714-975-8429 or eric.r.marrs@nfp.com

NFP.com (PC17-FCI-PGL-W-0183) Copyright © 2017 NFP. All Rights Reserved.

Insurance services provided by NFP Property & Casualty Services, Inc. (NFP P&C), a subsidiary of NFP Corp. In California, NFP P&C does business as NFP Property & Casualty Insurance Services, Inc. License #0F15715.

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Apartment Association of Orange County 2017 Resource Guide

T he O lson D uncan A gency #1 Trusted Orange County Apartment Building Insurance Broker!

The Olson Duncan Advantage: • Access to over 300 different carriers • Your risk management partner • Customize a tailored insurance package based on your property needs

Jim Kinmartin, CPCU 310.373.6441, ext. 227 jim@olsonduncan.com olsonduncan.com

Apartment Association of Orange County 2017 Resource Guide

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2017 Legal & Operational Forms Collection Downloadable Forms are available at www.AAOC.com for members only at no charge!

DOWNLOAD

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Apartment Association of Orange County 2017 Resource Guide

Lending Institutions Two “Buckets” of Apartment Loans Apartment Loans fall into two categories based on unit count: • 2 – 4 unit properties • 5+ unit properties.

Some lenders handle buildings both large and small, while others specialize.

How to Qualify For 2–4 properties, the owner qualifies based on their personal income.

For 5+ unit properties, the key to qualifying is the subject property’s net operating income (NOI), i.e. the scheduled annual income, less vacancy and property expenses; the loan amount is a function of (1) Loan to Value (LTV) and (2) Debt Coverage Ratio (DCR).

•

LTV measures loan amount relative to the value of the property (usually capped at 75%, but sometimes as high as 80%);

•

DCR is the measure of NOI relative to the mortgage payment (a minimum of 1.15%–1.25% DCR is typically required);

Loan Terms and Types Apartment loans can be long term, such as thirty years, or short to intermediate term with a balloon payment, for example, after five, seven or ten years. Some loans are fixed rate for a period of three to ten years, and then become adjustable for an additional period, sometimes taking the total loan period out to a full thirty years.

Loan Amount For 2 – 4 unit properties, loan amounts generally have no minimums, while maximum amounts are often typically tied to Fannie Mae / Freddie Mac / FHA limits. Some 2 – 4 unit lenders exceed such limits and make so called “portfolio loans”.

For 5+ unit properties, some lenders require minimum loan amounts, such as $500,000, $1,000,000 or even higher in some cases. Loan sizes on 5+ unit loans are capped at $5 million at some institutions, while others handle loan amounts as high as $50 million or more for the largest properties.

Fees and Prepayment Penalties Borrowers typically pay a loan origination fee and customary closing costs, including appraisal charges and sometimes fees for environmental, seismic, or other property related reports to obtain an apartment loan. All properties must carry hazard insurance that meets all lender coverage requirements and is fully paid up in order to obtain a loan funding.

Regarding prepayment penalties, almost no 2 – 4 unit loans carry such penalties, while almost all 5+ unit properties carry some form of prepay penalty for a period of time during the loan life.

— Nick Lieberman, Bona Fide Mortgage

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Lending Institutions BONA FIDE MORTGAGE

Nick Lieberman 1 Candlebush Irvine, CA 92612 (949) 651-0999, Fax (949) 651-1592 nlieberman@cox.net — www.bonafidemortgage.com

CHASE COMMERCIAL MULTI FAMILY LENDING

Scott Schweer 3 Park Plaza Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com

LUTHER BURBANK SAVINGS

Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 wramsey@lbsavings.com — lutherburbanksavings.com

Chase Multifamily Lending

1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com

Citizens Business Bank

2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 haeagar@cbbank.com — www.cbbank.com

Seacoast Commerce Bank

11939 Rancho Bernardo Rd., Ste 200 San Diego, CA 92128 (619) 988-6708, Fax (858) 312-7030 adisarro@sccombank.com — www.sccombank.com

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Apartment Association of Orange County 2017 Resource Guide

1–4 UNIT LOANS

Hey, intelligent investor: Why not contact the leader in non-owner occupied 1– 4 unit loans?

We’ve been at the forefront of 1– 4 unit lending in Orange County for 1⁄ 3 of a century by providing excellent interest rates at low or no cost with an uncommon professionalism.

Contact us for: • Fixed rate loan terms of 30, 20, 15 and 10 years • No prepayment penalties • Portfolios with up to ten financed 1– 4 unit properties • Loans to LLCs, limited partnerships, corps and family trusts • Prequalification letters for investors shopping property “We were very impressed with your level of service and knowledge and extremely pleased with the low interest rate we got. We would not have closed escrow today without your excellent work.”

T. Gorman, AAOC member, December 2015

Nick Lieberman, president Board Member/past president, AAOC Author, Pulse on the Marketplace Serving Multi-family owners since 1983 • NMLS #317591

(949) 651-0999 nlieberman@cox.net • www.bonafidemortgage.com

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You See Opportunity.

We See Ways to Help.

LOW FEES | GREAT RATES | STREAMLINED PROCESS

If you’re looking for fast answers, great rates, and local market knowledge, you’re looking for us.

We have the local service and expertise to help you close quickly and confidently on your next multifamily loan.

• Variety of loan programs to suit your needs • Flexible pre-payment options • Fewer fees

See why we’re the #1 multifamily lender nationwide.

Call today!

Scott Schweer Client Manager (888) 587-7548 scott.schweer@chase.com Rob Philpott Client Associate (866) 447-0872 robert.p.philpott@chase.com

Stephanie Bologna Strother Client Associate (866) 447-3173 stephanie.bologna@chase.com

Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Products and services provided by JPMorgan Chase Bank, N.A. #1 claim based on 2015 FDIC data. © 2016 JPMorgan Chase & Co. Member FDIC. All rights reserved. 162133

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Apartment Association of Orange County 2017 Resource Guide

The key to our success is yours.

Structuring a multifamily or commercial deal that makes sense for you takes experience, flexibility and market knowledge. We will work with you to leverage our competitive programs, whether you are considering a purchase or a refinance transaction.

Call Warren today to see what he can do for you.

Warren Ramsey Income Property Loan Officer 949.999.9712 | direct wramsey@lbsavings.com

lutherburbanksavings.com

Š2017 Luther Burbank Savings. Financing for apartment buildings, mixeduse and commercial properties. Loans subject to credit approval.

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Growing Stronger Together EMBARK ON A JOURNEY As an association, our STRENGTH is in our numbers! Share the amazing benefits to other peers in the industry who are not yet members!

• Legislative Advocacy — Local, State & Federal • Resident Screening Services • Educational Meetings & Seminars • Legal & Operational Forms • Annual Trade Show & Conference • Landlord-Tenant Advice & Guidance • Industry Networking Events

Be a part of the movement,

#WeAreAAOC

Call us at (714) 245-9500 or email bmacias@aaoc.com to update your unit count or if you have a referral!

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Apartment Association of Orange County 2017 Resource Guide

Real Estate Finding the Right Relationship and Representation There is more to buying, selling, or exchanging real estate than simply the transaction. Beyond hitting the numbers, you need to be achieving your personal wealth-building goals, which are not always just monetary in nature.

Critical to this process is establishing a relationship of trust and understanding with your agent. If the two of you haven’t spent time discussing your goals and evaluating your options, you cannot expect that person to know, much less represent, your interests.

How do you find that right agent? Do some investigating and research. Meet with two or three different brokerages.

During this vetting process, figure out exactly what you want in terms of guidance and advice.

Are you only looking for transactional assistance or are you seeking a seasoned professional who can help you with your real estate plan? What about a knowledge of market metrics and the real estate cycles? Consider, too, the importance of someone who has experience with 1031 exchanges, partial exchanges, installment sales, legacy planning, and other real estate ownership alternatives.

Remember, too, that you are investing in more than just real estate. Along with the property, you are buying or selling a business. Think about what types of due diligence, advice, and actions you expect your agent and his team to conduct on your behalf.

Whether you are seeking equity growth, more cash flow, or to cash in at the top of the market, with right relationship with your agent, you can move ahead with full confidence. — WR Gorman & Associates

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Real Estate WR GORMAN & ASSOCIATES

Sonya Loera P.O. Box 325 Brea, CA 92822 (714)255-9998, Fax (714) 255-8489 info@wrgorman.com — www.wrgorman.com

VANGUARD INVESTMENT PROPERTIES

William Webster 118 N. State College Blvd.

Fullerton, CA 92831 (714) 446-0100 x:113, Fax (714) 446-0150 bwebster@vangaurdproperty.com — www.vanguardproperty.com

SOUTH COAST REAL ESTATE & PROPERTY MANAGEMENT

Paul Rosow 1927 Harbor Blvd, Suite 370 Costa Mesa, CA 92627 (714)-612-6085, Fax (949)-287-6293 paul@southcoastrealestatebroker.com www.southcoastrealestatebroker.com

Charitable Trust Administrators, Inc. 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

CoreLogic

PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

DM Smithco

1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com

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H & S Wealth Management/Cenatrus Financial 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Investment Capital Real Estate

1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com

Marcus & Millichap

19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3274, Fax (949) 833-0701 jonathan.giannola@marcusmillichap.com www.marcusmillichap.com

NAI Capital Multifamily Services Group

1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com

Prestige Property Management

2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com

ProActive Realty Investments

1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com

Realtors Commercial Alliance of Orange County (RCAOC) PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com

Apartment Association of Orange County 2017 Resource Guide

Apartment Association of Orange County 2017 Resource Guide

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W.R. GORMAN & ASSOCIATES Since 1972

PERSONALIZED WEALTH BUILDING IN REAL ESTATE

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Apartment Association of Orange County 2017 Resource Guide

Apartment Association of Orange County 2017 Resource Guide

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Put 20 Years of Orange County Sales and Property Management Experience to Work for You Real Estate Sales Services:

Closed Escrow:

• Sale process designed not to disturb tenants

– 6 Units in La Habra – ALL CASH Buyer – 14-day Escrow – Multiple Offers

• In-house handyman service to get your property ready for sale • Marketing program tailored to your property • Property management provided while your property is on the market

“Thank you for getting our property ready for sale and for getting it sold so quickly. It was a very smooth process and my family was delighted with the results.”

— Marilyn O., AAOC Member

4 UN

ITS —

Property Management Services: SAN

TA A N

A

• All-inclusive property management includes minor repairs & unit rental service • Vacant units made rent-ready in 7 days • All monthly & annual statements prepared by our in-house C.P.A. • Routine inspections performed to prevent large repairs

“Thank you for getting our unit rented before it was even rent ready; we are very pleased with your service. Our previous management company nickel & dimed us on the expenses every month, but we don’t have that problem with you.”

— Barbara C., AAOC Member

Paul Rosow Real Estate Broker CA BRE # 01205240

800-541-1962 3151 Airway Avenue, Ste M1 Costa Mesa, CA 92626

paul@southcoastrealestatebroker.com

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•

www.southcoastrealestatebroker.com

Apartment Association of Orange County 2017 Resource Guide

Pest Control Bed Bugs and other unwanted guests.

Bed Bug Assembly Bill No. 551 is here, starting July 1st 2017 the landlord is required to provide all new residents and all other residents by January1, 2018 information about bed bugs, such as, bed bug identification, behavior, biology and the importance of cooperation between the tenant, management and the pest control company, for prevention and treatment of bed bug infestations. Part of that cooperation is prompt written reporting to the landlord, by the resident of suspected infestations.

The notice should contain, but not limited to, the description of the insect: Bed bugs have six legs. Adult bed bugs have flat bodies about 1/4 of an inch in length. Their color can vary from red and brown to copper colored.

Young bed bugs are very small. Their bodies are about 1/16 of an inch in length. They have almost no color.

When a bed bug feeds, its body swells, may lengthen, and becomes bright red, sometimes making it appear to be a different insect. A picture or two would help. Bed bugs do not fly. They can either crawl or be carried from place to place on objects, people, or animals. They are great hitch hikers.

AB 551 contains lots of information regarding the cooperation between the landlord and resident. It includes time frames in which the resident must inform the management of a suspected infestation, the response time from management and pest control, to inspect, report and treat. Please look up Assembly Bill No. 551, for more details, or contact The Apartment Association of Orange County.

Water Bugs! There big! They fly! They’re Gross!

The water bug is another name for American Cock Roach. Also called the Palmetto bug, they are reddish brown in color and grow up to 2 inches in length. They have wings but rarely fly, unless provoked. They are found in planter mulch wood piles around trees, shrubs, crawl spaces, boiler rooms and, sewer lines of apartment buildings.

As their name suggests, water bugs are attracted to wet moist places. If your building has standing water, leaking pipes, areas of grass or planters that are over watered or just never dry out (shady side of the building) cockroaches will undoubtedly be there.

If a unit has been vacant for even a few weeks in the summer the drains can dry out allowing the American roach (water bug) to enter the unit through the sewer drain. It is good practice to flush toilets and run water through the kitchen and bathroom sinks periodically when the unit is not occupied.

Controlling this invader has other benefits, eliminating them reduces the potential food supply for rodents, ensign wasps, etc. Eliminating food and shelter will greatly reduce any pest population — Roger Sonnenfeld, Access Exterminator Service, Inc.

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Pest Control LLOYD PEST CONTOL

James Spring 566 E. Dyer Road Santa Ana, CA 92707 (714) 825-3558, Fax (714) 979-3512 info@lloydpest.com — www.badbugs.com

ACCESS EXTERMINATOR

Roger Sonnenfield 1230 N. Jefferson, Suite H Anaheim, CA 92807 (714) 630-6310 roger@accessext.com — www.accessext.com

CBCI TERMITE

Kristen Johnson 10015 Muirlands Blvd, Suite E Irvine, CA 92618 (887) 471-2224 www.cbciconstruction.com

Bugs Away Exterminators

210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com

Greentech Heat Solutions

4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

Termite Terry Pest Control 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

Western Exterminator

305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 ggarner@west-ext.com — westernexterminator.com

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1-800-223-2847 BadNewsForBugs.com

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Termite Specializing In Multi Family Fumigation • Free Inspection • Localized Treatments • Construction & Wood Repair Related to Pest Control

Call 877-471-2224

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How Accurate is Your Resident Screening?

If you’re not using the AAOC, it might not be as accurate as you think.

Recent studies have shown that AAOC eviction history is anywhere up to 50% more accurate than its leading competitors. We also offer Nationwide Criminal searches at a fraction of the cost of doing standard county searches. This means your company could be renting to tenants who have been convicted of a crime or evicted from a property in the past. They have learned how to work the system and aren’t afraid to do it again. Don’t let this happen to you! Call AAOC now and say “NO” to tenants who abuse your property and your wallet.

Dependable Eviction History Not sure if your Eviction History is pulling the results you need? The AAOC has thoroughly tested their system to leading competitors and have studies showing our records are up to 50% more accurate. We show you the results that could have saved you time and more importantly, money!

Nationwide Criminal Searches Waiting days for a County Criminal Search to return on a prospective tenant is now a thing of the past; with continuously updated online databases the AAOC is able to offer you instant Nationwide Criminal searches at a fraction of the cost. This will allow you to keep your property crime-free and also save you from potential liability.

Call us TODAY to get started! (714) 245-9500

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Roofing You need to develop a trusting relationship with your roofer.

Roofs are not easily accessible by you. You can see a paint job, new flooring or whether or not the plumbing works. Not the same with the roof. You need to trust what you are told. Do not waste time wondering if you are being told the truth and what if it’s not true. It takes time.

This relationship can develop over time.

Once your roofer has done some or all of your work, what then?

Pass the contact info to others.

It will make him appreciate the relationship between you two. Your fellow AAOC members will appreciate having a referral form a satisfied customer.

Whether or not you have a history with your rooferProtect yourself.

•

Insist that you are listed as an additional insured, both you personally or your company.

•

Contact the insurance companies to ensure the policies are still active.

Many times companies are listed on the CA State License Board, CSLB.gov, having a suspended license.

This can occur when the company is in the process of having their work comp insurance reinstated. It can have the same language if the company no longer has work comp insurance.

The company can claim it is in the process. This is why contacting the company directly is a safe rule to follow.

— John McCarthy, McCarthy Roofing, Inc.

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Roofing MCCARTHY ROOFING INC.

John McCarthy 625 W. Katella Avenue, Suite 29 Orange, CA 92867 (714) 538-3330, Fax (714) 538-331 john@mccarthyroofing.com — www.mccarthyroofing.com

MCCORMACK ROOFING

Chris Maxey 1260 N. Hancock Street, Suite 108 Anaheim, CA 92807 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

ROYAL ROOFING.COM

Steve Pinkus 6831 Suva Street Bell Gardens, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

Bienek Roofing

9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com

Bishop Inc.

1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

BluSky Restoration

1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

CBCI Construction

10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Guardian Roofs by Sudduth Construction Inc.

1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com

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Specializing in Multi-Unit Housing The mission of McCarthy Roofing is to provide honest, reliable, residential and commercial roofing services that stand head and shoulders above the rest.

We continually strive to exceed expectations by ensuring that each roofing installation is completed on time and within budget. When planning your next roofing repair or roofing replacement, rely on a company that offers unparalleled knowledge, experience and expertise. Contact us today to learn more about what sets us apart from the competition.

EXPERIENCE There is over 50 years of combined experience on the McCarthy Roofing leadership team. We provide an unmatched level of professionalism and skills to get your roofing job done right.

HONESTY Honesty is the cornerstone of McCarthy Roofing. We work hard to complete each roofing job on time.

You can expect fair quotes and cost-effective services.

RELIABILITY We know dealing with roof repairs for your home or business can be frustrating and time-consuming.

McCarthy strives to complete your roofing project quickly and correctly.

We look forward to the opportunity to serve you!

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We want to tell you about your roofing problems when it is sunny, rather than you telling us about your roofing problems when it is raining!

❏ Missing Asphalt Shingles

❏ Debris in Rain Gutters

❏ Missing or Cracked Composite Shingles

❏ Damaged or Missing Wood Shingles

❏ Failing Flat Roof Repair

❏ Cracked Mortar

Overlooking these issues will cost you more in the long run.

You may have hidden leaks that could be leading to $1000s of unnecessary damage while increasing your heating and cooling bills.

Affordable and Reliable • Fully Insured • Re-Roofing and Repairs

714-538-3330 mccarthyroofing.com

Apartment Association of Orange County 2017 Resource Guide

CA License #910068

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(714) 630-0500 • (582) 928-1200 • (310) 271-9095 • (818) 755-8515

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Security & Towing If you think you don’t need a towing company at your property, you may want to think again. Towing is an important service used by almost all property owners and managers at one time or another. As a property owner or manager, it can be extremely beneficial to your property. Impounding illegally parked or abandoned vehicles can provide a more secure area as well as keeping spaces available for legitimate tenants and their visitors.

A good towing company can help develop and enforce a plan that keeps residents and visitors in compliance with your parking regulations and can be instrumental in maintaining a property’s operational excellence, no matter how big or small the property is. This can include properly placed signs with the legal verbiage as well as the upgrading of old striping and stenciling. In addition, the enforcement of properly displayed fire lanes, permit & guest parking, reserved & numbered parking stalls as well as assisting in the issuing of violation notices.

Private Property Impound (PPI) Towing can help to keep your properties safe by being able to track who is on the property at all hours. Unsightly abandoned cars can cause a prospective tenant to look elsewhere. AAOC members who conduct PPI Towing should be well versed in the all regulations that govern this sometimes complicated process and should be willing to help in all aspects, even if it’s just to answer questions.

Towing and Security companies must work together as the law requires an agent be present (other than the towing company) at the time of tow to sign an authorization with a few exceptions, such as fire lanes. It is a good business practice for the property owner or manager to choose both vendors separately to insure the right fit for each property and not rely on one vendor to choose the other, although professional recommendations are definitely helpful.

The companies listed are proud supporters of the Apartment Association of Orange County and have met the requirements to be showcased Service Providers.

— Dedicated Transportation Service

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Security & Towing DEDICATED TRANSPORTATION SERVICES, INC.

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 530-8697 richthetowguy@gmail.com — www.dedicatedtransportationservices.com

SIGNAL 88 SECURITY OF ORANGE COUNTY

Mark Anderson 2230 W. Chapman Avenue Orange, CA 92868 (855) 496-1771 manderson@signal88.com — www.signal88.com

CALIFORNIA SAFETY AGENCY

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com

Village Patrol, Inc.

151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

TO’ and MO’ Towing

518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net

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SERVICING ORANGE COUNTY

D

edicated Transportation Services provides personalized towing services to Apartment Complexes, Homeowner Associations, Commercial Centers, Industrial Complexes, Parking Lots and many other types of Private Properties.

DTS strives to assist property owners and their representatives in providing the best parking solutions for their customers, residents and visitors. Even the most modern developments have only so many allotted spaces, control with careful and professional monitoring are the solutions DTS provides.

Illegally parked vehicles are not only an inconvenience to everyone, they are a serious safety hazard when blocking access and fire lanes. Rapid and respectful legal removal is the best solution, we at

DTS are the experts!

DTS assists you not only in the day-to-day operations, we also help and guide you through the entire preparation, set-up and compliance process.

“Dedicated To Solutions”

After many years in the tow business, DTS was formed specifically to provide private property impound services.

24-Hour On-Site Dispatch! DTS can monitor and remove all types of offending or illegally parked vehicles on your property by patrol or request DTS offers many products and services to properties we service For No Charge.

Dedicated Transportation Services provides helpful Management Tools & Documents to our Customers...

CALL TO SEE HOW WE CAN BE OF SERVICE TO YOU.

(714) 530-TOWS (8697) • Fax (714) 530-8011 • www.DedicatedTransportationServices.com

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855-496-1771 signal88.com Signal 88 Security of Orange County, CA is owned and operated by seasoned veterans in the security business. We offer clients cost effective security solutions that are tailored and flexible. Our four service lines include: highly visible security patrols, dedicated guard service, event security, and video monitoring with virtual patrols. Our service lines are supported with a local 24/7 operations center, on board digital report writing with 88Edge, GPS tracking, highly trained leadership team, and more.

With our years of experience, we can create a security resolution that focuses on results. Our team plus our service lines offers us various capabilities to create single focus to hybrid solutions. Our security patrol vehicles compared to a dedicated guard typically saves a client 40%, hours of service are increased, real time report writing with pictures no more paper reports, and 24/7 local operations center for immediate response. All of our solutions come with flexibility and can change based on your situation.

Signal 88 Security can give you a Peace of Mind so you can focus on your business. Call us today at 855-496-1771 for a no obligation vulnerability assessment. Be Well and Be Safe!

Signal 88 Security Franchise of the Year 2016

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We provide armed and unarmed onsite and vehicle patrol service as well as camera monitoring and alarm response.

California Safety Agency

Your Safety is Our Concern

24 Hour Dispatch Toll-Free (866) 996-6990 www.csapatrol.com

PPO 16812

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360 22nd Street, Suite 240, Oakland CA 94612

The Benefits of AAOC Membership

Membership with the Apartment Association of Orange County is an indispensable asset for successful rentalhousing owners, property management companies and suppliers.

“As a Real Estate Professional and Property Owner, I am grateful for having the AAOC the past 40 years. Your service to our industry is incalculable and I will continue to support you.” — Dick Mackaig “The Legislative updates give me comfort knowing someone is watching out for the rental-housing industry and letting me know how I can get involved.” — Caldwell Properties “Not a week goes by without gaining a new customer from the ads in the magazine or our exhibits at the trade shows.” — Ray Harmon, R & B Wholesale Distributors “Having been a member for over 30 years, I have learned that if not for the AAOC, it would be much harder to run my business. Not only do they provide forms and educational programs, but I am also able to get personal assistance from the staff.” — Brand Properties “The long term relationship between AAOC and WASH has been good. Our company has made many valuable contacts within AAOC throughout the years.” — Tracy McMehon, WASH Multifamily Laundry Systems “To be successful in our business, our clients look to us to be experts in the Orange County market, recent trends and changing political tides. Our membership with the AAOC allows us resources to understand the information we need to deliver on our promise. It is a valuable tool and one of our most important relationships.”

— Tim Gorman, WR Gorman & Associates Owner & Property Management Benefits Include:

Supplier Benefits Include:

• Membership with National Apartment Association

• Membership with National Apartment Association

• Membership with California Rental Housing Association

• Membership with California Rental Housing Association

• Legislative Advocacy — City, County, State & Federal

• Subscription to Apartment News magazine

• Landlord-Tenant Advice & Guidance

• Subscription to UNITS magazine

• Annual Resource and Legislative Guide

• Listing in Annual Resource and Legislative Guide

• Subscription to Apartment News magazine

• Listing in Apartment News Product & Service Council Buyers’ Guide

• Subscription to UNITS magazine • Downloadable Legal & Operational Forms Collection • Pre-screened Service Provider Directory • Resident Screening Services • Educational Meetings & Seminars • Annual Trade Show & Conference • Industry Networking Events

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• Listing in online Service Provider Directory • Networking Events & Sponsorship Opportunities • Annual Reverse Trade Show • Annual Trade Show & Conference — discount available • Advertising in Apartment News — discount available • Usage of our Product & Service Council logo for your marketing materials and website

Apartment Association of Orange County 2017 Resource Guide

Product & Service Members Access Control Solutions

Accounting Software

Kastle Systems

Ascent Multifamily Accounting

Kastle Systems provides a comprehensive set of integrated/managed security services.

Outsourced accounting, tax credit and management consulting.

John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Accounting Services Ascent Multifamily Accounting

Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/ trusts/powers of atty), Incorporation/LLC.

Property Owners Protection

Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com

Entrata

Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com The fastest growing property management software in the industry.

Air Conditioning & Heating Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Ferguson Enterprises

Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

KIVA Kitchen & Bath

Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com Major appliances for apartments.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

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Appliance Warehouse

Continued from page 65 Spicer Mechanical

Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Apartment Market Research Data ALN Data

Laura Reese-Williams 2611 Westgrove Drive, Ste 104 Carrollton, TX 75006 (972) 932-2553, Fax (972) 931-6251 sales@alndata.com — www.alndata.com Apartment data and market research.

Apartment SEO

Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com Advertising firm specializing in Websites, Search & Social Media Marketing.

Axiometrics, Inc.

Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com

SatisFacts c/o Internet Brands

Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com

Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

Ferguson Enterprises

Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Home Depot

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

KIVA Kitchen & Bath

Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com Major appliances for apartments.

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

Lowe’s — Irvine

Appliances Sales, Service & Leasing

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

ACE Commercial Laundry Equipment, Inc.

National Service Company

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

Orco Apartment Supply, Inc.

Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

American Appliance Rentals

Thomas Hogue 14252 Culver Dr Ste #A329 Irvine, CA 92604 (714) 834-0530, Fax (714) 834-0853 Thomas@rentafridge.com — www.rentafridge.com Appliance rentals and purchase solutions for properties and residents.

Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 www.orcoaptsupply.com — orcoapt@orcoaptsupplies.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

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Charitable Trust Administrators, Inc.

Appraisal Lee Walker Appraisals

Lee Walker, MAI 747 W. Katella Ave., Suite 201 Orange, CA 92867 (714) 744-1074, Fax (714) 744-1075 www.leewalkerappraisals.com

Asphalt Sales & Service Ben’s Asphalt & Maintenance Co., Inc.

Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc.

Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Attorneys

Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

H.G. Long and Associates—FastEvict.com Law Group 474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com

Attorney owned and operated Eviction and Collections Since 1979.

Fisher & Phillips, LLP

Christine Baran 2050 Main St., Suite 1000 Irvine, CA 92614 (949) 851-2424, Fax (949) 851-0152 cbaran@laborlawyers.com Provide legal services on all employment related issues and Fair Housing discrimination claims.

Barth Calderon, LLP

Ruzicka, Wallace & Coughlin, LLP

Matt Evans 333 City Blvd. W., Suite 2050 Orange, CA 92868 (714) 704-4828 matt@barthattorneys.com

Earl Wallace 16520 Bake Pkwy., Suite 280 Irvine, CA 92618 (949) 759-1080, Fax (949) 759-6813 earl@rswlaw.net — www.rswlaw.net

Brennan Law Group

Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

Todd A. Brisco & Associates

Todd Brisco 1900 S. State College Blvd., Suite 275 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com Business litigation, real estate law landlord/tenant and healthcare issues.

Law Offices of Sam Chandra, APC Sam Chandra 710 S. Myrtle Ave., Suite 600 Monrovia, CA 91016 (626) 305-0555, Fax (626) 305-0556 www.Ca-Eviction.com

Representing Landlords in California for Evictions and Collections with “PERSON TO PERSON” service.

Eviction Attorneys.

David S. Schonfeld, A Professional Law Corp.

801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

Law Office of Steven F. Schroeder Steven F. Schroeder 2107 N. Broadway, Suite 204 Santa Ana, CA 92706 (714) 480-0529, Fax (714) 591-4560 schroederesq@aol.com

Tax preparation & representation before IRS/FTB/EDD/SBE, Estate planning (wills/ trusts/powers of atty), Incorporation/LLC.

Wesierski & Zurek, LLP

Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

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Ironwood Plumbing, Inc.

Continued from page 67

Bath Renovations American Restoration Company James McCormick 1260 N. Hancock, Suite 107 Anaheim, CA 92807 (714) 777-6159 carol@amrestorationco.com

Carl Ludwig 1315 N. Tustin St., Suite I387 Orange, CA 92867 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

Spicer Mechanical

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

California Bath Restoration

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com Complete kitchen and bath restoration and refinishing company.

Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

South Coast Construction & Repair

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured.

Western Multi-Family Renovation

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Boiler Systems

Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Water Heater Man, Inc.

Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 whminc@pacbell.net Water Heater/boiler service and installation.

Cabinets Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

The Cabinet Depot, Inc.

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

Liquid Amber Designs

Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com Custom & standard cabinets for all areas. No job too small!

Debinaire Company

Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809

Enovative Group

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

Manufacturer of Demand Controls For Domestic Hot Water Systems.

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Apartment Association of Orange County 2017 Resource Guide

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

S M Painting Corp

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

South Coast Construction & Repair

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured.

Carpentry Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

The Cabinet Depot, Inc.

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

Carpet Sales & Service Home Depot

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com – www.lowes.com

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Turnaround Solutions, LLC

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Carpet Cleaning Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Cleaning Service Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Turnaround Solutions, LLC

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

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WASH Multi Family Laundry Systems

Continued from page 69

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment.

All Valley Washer Service Inc.

John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100, Fax (818) 989-7378 john@allvalleywasher.com — www.allvalleywasher.com

Appliance Warehouse

Ron Parent 3201 W. Royal Lane, Suite 300 Irving, TX 75063 (888) 572-7222 rparent@appliancewhse.com

Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625, Fax (310) 643-6958 Coin-operated laundry equipment.

Collections Todd A. Brisco & Associates

Todd Brisco 1900 S. State College Blvd., Suite 505 Anaheim, CA 92806 (714) 634-2814, Fax (714) 634-0662 tabrisco@briscoassociates.com — www.briscoassociates.com Business litigation, real estate law landlord/tenant and healthcare issues.

Duringer Law Group, PLC

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free Specializes in landlord/tenant law, debt collection, eviction.

FastEvict.com Law Group

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

CSC Service Works

Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302, Fax (626) 968-0643 gmadrid@cscserviceworks.com

Excalibur Laundries

Janana Pisano 4 Hutton Centre Drive, Ste 750 Santa Ana, CA 92707 (949) 266-7000, Fax (714) 210-3777 jkpisano@excaliburlaundries.com — www.excaliburlaundries.com

L and D Appliance Corp.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com

National Service Company

Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811, Fax (714) 633-9392 mdnational@yahoo.com

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com Attorney owned and operated Eviction and Collections Since 1979.

On-Site.com

Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com

David S. Schonfeld, Attorney at Law 801 E. Chapman Ave., Suite 214 Fullerton, CA 92831 (714) 871-9004, Fax (714) 871-9005 david@evictionlaw.com

Specializing in residential & commercial evictions.

Commercial Gas Grills AEI Corporation

George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com Defining the commercial outdoor grill and patio heat experience since 1966.

Commercial Patio Heaters AEI Corporation

George Speicher 2641 Du Bridge Ave. Irvine, CA 92606 (949) 474-3070, Fax (949) 474-0559 gspeicher@aeicorporation.com — www.aeicorporation.com Defining the commercial outdoor grill and patio heat experience since 1966.

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Apartment Association of Orange County 2017 Resource Guide

Concrete Maintenance & Repair Ben’s Asphalt & Maintenance Co., Inc.

Teri Braden 2200 S. Yale Street Santa Ana, CA 92704 (714) 540-1700, Fax (714) 957-9831 teri@bensasphalt.com — www.bensasphalt.com Asphalt, paving, concrete, seal coating, striping, ADA compliant.

M & M Contracting, Inc.

Stephen Marsden 3865 S. Main St. Santa Ana, CA 92707 (949) 293-2500 smarsden@mandmcontractinginc.com Full service asphalt & concrete construction specializing in parking lot repair & ADA compliance issues.

Precision Concrete Cutting

Bill Hokans 650 S. Grand Ave. Santa Ana, CA 92705 (657) 245-3400, Fax (801) 855-7150 bill@safesidewalks.com

Construction American Restoration Company James McCormick 1260 N. Hancock, Suite 107 Anaheim, CA 92807 (714) 777-6159 carol@amrestorationco.com

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

CBCI Construction

Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

EmpireWorks

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Interstate Restoration

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

KD Electric Company

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

Bishop Inc.

Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

McCormack Roofing Weatherproofing & Construction

Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

Optimum Seismic, Inc.

Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com

Property Owners Protection

Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

Brooker Associates

Termite Terry Pest Control

Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

Design Build Contractor specializing in exterior restoration and fencing.

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Brent Collins Construction

Continued from page 71

Countertops Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

The Cabinet Depot, Inc.

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com Kitchen & bathroom remodeling, cabinet, granite, installations.

California Bath Restoration

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com Complete kitchen and bath restoration and refinishing company.

Liquid Amber Designs

Alona Fulton 6344 B Industry Way Westminster, CA 92683 (714) 801-7415 www.liquidamberdesigns.com

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

CBCI Construction

Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

EmpireWorks

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

McCarthy Roofing

Laminate, quartz & granite available. No job too small.

John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Lowe’s — Irvine

Doors & Windows

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

The Countertop Factory

Shae Askew 2740 E. Coronado Street Anaheim, CA 92806 (562) 944-2450, Fax: (562) 9442470 info@thecountertopfactory.net — www.thecountertopfacory.net

Turnaround Solutions, LLC

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Deck Coatings, Magnesite Repairs, Waterproofing A-Z Property Services

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Republic Windows & Doors

Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 Window & door replacement specialists.

Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

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Apartment Association of Orange County 2017 Resource Guide

Orco Apartment Supply, Inc.

Drain Cleaning California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242 Plumbing and drain cleaning services.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426, Fax (818) 758-5984 lbaldwin@lahydrojet.com

Draperies/Blinds/Window Coverings

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Elevator Services Performance Elevator Contractors, Inc.

Erika Arevalos 449 W. Allen Avenue, Suite 112 San Dimas, CA 91773 (909) 306-8701 Erika@performanceelevator.com — www.performanceelevator.com Providing exceptional service for competitive prices.

Apex Window Décor

Deepa Gorajia 1108 E. Katella Avenue, Suite C-1 Orange, CA 92867 (714) 532-2588, Fax (714) 532-2466 deepag@apexwindowdecor.com — www.apexwindowdecor.com

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Electrical Bishop Inc.

Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

KD Electric Company

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Environmental Consulting & Training American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training.

Ecova, Multifamily Home Tune-up Program Doug White 1362 Edinger Ave. #A Santa Ana, CA 92705 (702) 816-9157, Fax (866) 702-0185 hometuneup@ecova.com

Enovative Group

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com Manufacturer of Demand Controls For Domestic Hot Water Systems.

Environmental Services A-Z Property Services

Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Electrical service, repairs, maintenance, new construction, remodels & tenant improvements.

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Duringer Law Group, PLC

Continued from page 73 American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training.

Anderson Group International

Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Biosweep of North Orange County

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com Organic all-surface protection of pathogens, fungi and mold for up to one year.

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

FastEvict.com Law Group

474 W. Orange Show Road San Bernardino, CA 92408 (800) 686-8686, Fax ( 800) 675-5002 intake@fastevict.com—www.fastevict.com Attorney owned and operated Eviction and Collections Since 1979.

Wesierski & Zurek, LLP

Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

Fencing & Gates Brooker Associates

Design Build Contractor specializing in exterior restoration and fencing.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Dick Wardlow Insurance Brokers

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property.

Wesierski & Zurek, LLP

Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000, Fax (949) 756-0517 tcarney@wzllp.com — tcummings@wzllp.com — www.wzllp.com Defense of Landlord/Tenant, Premises Liability and Employment Matters.

Evictions Michael Brennan 67 E. Live Oak Avenue, Ste. 105 Arcadia, CA 91006 (626) 294-0500, Fax (626) 294-0505 Mike@MBrennanLaw.com — www.MBrennanLaw.com

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Specializes in landlord/tenant law, debt collection, eviction.

Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com

BluSky Restoration

Brennan Law Group

Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor PO Box 28270 Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

D & D Technologies Gate Hardware

Rich Woodbeck 7731 Woodwind Drive Huntington Beach, CA 92647 (714) 500-5602, Fax (800) 464-6400 rwoodbeck@ddtechusa.com — www.ddtechglobal.com

Financial Planning ACI Commercial Insurance Broker, Inc.

Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com Commercial & Personal Lines. Insurance advisor of financial planning services.

Axiometrics, Inc.

Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com

Apartment Association of Orange County 2017 Resource Guide

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

Fire Extinguishers Shield Fire Protection

Fire & Flood Restoration

Matt Sather 29391 Valerio Court Laguna Niguel, CA 92677 (949) 388-6556, Fax (949) 613-8367 matt@shieldfireprotection.com — www.shieldfireprotection.com

A-Z Property Services

Fire sprinkler inspections, repairs, emergency service. Fire extinguisher and backflow tests and inspections.

Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

American Restoration Company James McCormick 1260 N. Hancock, Suite 107 Anaheim, CA 92807 (714) 777-6159 carol@amrestorationco.com

Fitness Equipment Opti-Fit Fitness Solutions

Stephan Hermann PO Box 6716 Folsom, CA 95763 (916) 880-5554, Fax: (866) 274-3488 stephan@opti-fit.com — www.opti-fit.com

Flooring

Anderson Group International

Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Biosweep of North Orange County

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com Organic all-surface protection of pathogens, fungi and mold for up to one year.

BluSky Restoration

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Bishop Inc.

Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Emergency Services Restoration, Inc. Yvette Duran 4435 W 153rd Street Lawndale, CA 90260 (800)540-5532 x 153 shirleyf@esr24.com — www.esr24.com

Water damage restoration for clean, grey, sewage mitigation of in, under, and around structures.

Interstate Restoration

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Furniture Rental AFR Furniture Rental

Stacey Reyes 3330 Garfield Avenue Commerce, CA 90040 (213) 259-4367, Fax: (323) 728-2143 sreyes@rentfurniture.com — www.rentfurniture.com Furniture rental for residents.

Garage Doors Republic Garage Doors

John Gunnison 2623 W. Woodland Dr. Anaheim, CA (714) 527-2804, Fax (714) 527-3014 www.republicgaragedoors.com

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Western Multi-Family Renovation

Continued from page 75

General Contractor A-Z Property Services

Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

Anderson Group International

Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

BluSky Restoration

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Handyman Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

South Coast Construction & Repair

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured.

Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

CBCI Construction

Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Enovative Group

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com Manufacturer of Demand Controls For Domestic Hot Water Systems.

Mineral Wells Landscaping & Building Inc.

Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com

Heating & Air Conditioning Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Delta Mechanical

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825 Delta is the nation’s largest plumbing, HVAC and repiping company.

Ferguson Enterprises

Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

KIVA Kitchen & Bath

Ms. Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 221-0600, Fax (949) 660-8018 www.basapp.com Major appliances for apartments.

Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

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L and D Appliance Corp.

H & S Wealth Management/Cenatrus Financial

R&B Wholesale Distributors, Inc.

We help homeowners defer or reduce capital gains taxes.

Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (714) 523-1432 Ext. 113, Fax (562) 946-1105 henryh@lndappl.com — www.lndappl.com David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Spicer Mechanical

Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

Hackett Insurance Services — Farmers Insurance

Rick Hackett 33161 Camino Capistrano, Suite K2 San Juan Capistrano, CA 92675 (949) 943-3610, Fax (949) 943-3611 rhackett196@gmail.com — www.farmersagent.com/rhackett

Chad Hegreberg 1315 N. Tustin Ave., Suite 230 Orange, CA 92867 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com

Provide insurance consulting & coverage.

Insurance

Commercial, Personal & Health Insurance.

NFP Property & Casualty

Eric R. Marrs 1551 Tustin Avenue, Suite 500, Santa Ana, CA 92705 (714) 975-8429, Fax: (714) 975-8966 eric.r.marrs@nfp.com — www.nfp.com

ACI Commercial Insurance Broker, Inc.

ISU — The Olson Duncan Agency

Commercial & Personal Lines. Insurance advisor of financial planning services.

Independent insurance brokerage representing commercial building owners and operators.

Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com

Brian Berg Insurance Services, Inc.

Brian Berg 23661 Birtcher Drive Lake Forest, CA 92630 (949) 243-0899 brian@bbisinc.com — www.bbisinc.com

CoreLogic

Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com We are the leading screening and risk management provider for the multifamily industry.

Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com

Nelson & Associates, LLC

Dwayne DeRose 1150 E. Orangethorpe Ave., Suite 107 Placentia, CA 92870 (714) 996-1084, Fax (714) 996-1085 Snelson977@yahoo.com — www.nelsoninsure.com

Palm Trinity Insurance Services Inc. Brian Kong 20955 Pathfinder Rd., Suite 100 Diamond Bar, CA 91765 (213) 616-8500, Fax (866) 616-5775 brian@palmtrinity.com

We provide the best insurance services for Apartment Owners in California.

Dick Wardlow Insurance Brokers

PHD Insurance Brokers, Inc.

Insurance brokers specializing in apartments and commercial property.

Comm’l and personal insurance — Retail Specialty — Apartment buildings & Tenants (over 1500 bldgs insured).

Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320, Fax (805) 715-7032 mattw@wardlowinsurance.com — www.wardlowinsurance.com

Farmer’s Insurance — Theresa Simes Agency

Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000, Fax (714) 966-3013 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc.

Oscar Montano 12966 Euclid St., Suite 495 Garden Grove, CA 92840 (714) 534-6310, Fax (714) 534-2943 omontano@phdinsurancebrokers.com

Property Owners Protection

Noah Molnar 17520 Von Karman Avenue Irvine, CA 92614 (949) 269-1411, Fax (949) 269-1439 noah@poppusa.com — www.poppusa.com

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California Bath Restoration

Continued from page 77 Rey Insurance Services, Inc.

Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661, Fax (949) 481-8358 mike@reyinsuranceservices.com — www.reyinsuranceservices.com

Sarah Atkinson Insurance Agency Inc. Sarah Atkinson 15061 Springdale Street, Suite 101 Huntington Beach, CA 92649 (714) 892-3351, Fax (714) 373-5519 sarah@atkinsonagency.com

Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779, Fax (949) 265-5424 ccamacho@calbath.com Complete kitchen and bath restoration and refinishing company.

South Coast Construction & Repair

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (800) 541-1967, Fax (949) 287-6293 sales@southcoastconstructionandrepair.com www.southcoastconstructionandrepair.com

Providing insurance and financial services.

Vacancy Turnovers, Demolition, Roofing, Fencing, Windows & Doors, Cement, Fully Insured.

Internet Services

Western Multi-Family Renovation

Apartment SEO

Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Advertising firm specializing in Websites, Search & Social Media Marketing.

Landscapes/Hardscapes

apartments.com

Mineral Wells Landscaping & Building Inc.

Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com #1 nationwide provider of information and advertising services.

SatisFacts c/o Internet Brands

Jen Piccotti 909 N.Sepulveda Blvd., 11th Floor El Segundo, CA 90245 (866) 655.1490 Ext. 110 piccotti@satisfacts.com — www.satisfacts.com Multifamily’s leading resident feedback, retention, and reputation management solution providers.

Zillow Rental Network

Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

Turnaround Solutions, LLC

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Lending Institutions

Russ Pengelly 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 515-8234 russp@zillow.com — www.zillow.com

Chase Commercial Multifamily Lending — Scott Schweer

Kitchen Renovations

Chase Multifamily Lending

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

The Cabinet Depot, Inc.

Derek McNeil 7451 Warner Avenue, Suite H Huntington Beach, CA 92647 (714) 848-1580 derek@thecabinetdepotonline.com — www.thecabinetdepotinc.com

3 Park Plaza, Suite 1000 Irvine, CA 92614 (949) 833-4074, Fax (949) 833-4093 Scott.schweer@chase.com — www.chase.com Robert Fox 1301 2nd Avenue, FL 23 Seattle, WA 98101 (714) 327-6992, Fax (866) 889-7364 robert.fox@chase.com — www.chase.com

Citizens Business Bank

Mr. Henry Eagar 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 haeagar@cbbank.com — www.cbbank.com Business Banking, Apartment Loans/Commercial Loans.

Kitchen & bathroom remodeling, cabinet, granite, installations.

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Luther Burbank Savings

Warren Ramsey 20 Pacifica, Suite 600 Irvine, CA 92618 (949) 999-9712 www.lutherburbanksavings.com

Seacoast Commerce Bank

Allison DiSarro 11939 Rancho Bernardo Rd., Ste 200 San Diego, CA 92128 (619) 988-6708, Fax (858) 312-7030 adisarro@sccombank.com — www.sccombank.com Industry specific banking services for Property Management Companies.

Lighting Ferguson Enterprises

Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Mold Remediation American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333, Fax (714) 379-3338 general@aeshb.com

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training.

American Restoration Company James McCormick 1260 N. Hancock, Suite 107 Anaheim, CA 92807 (714) 777-6159 carol@amrestorationco.com

Biosweep of North Orange County

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com Organic all-surface protection of pathogens, fungi and mold for up to one year.

KD Electric Company

Interstate Restoration

Interior/exterior lighting installation, maintenance & service.

24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700, Fax (714) 223-2710 derrick@kdelectric.com — www.kdelectric.com

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

Mailboxes Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Marketing Lease Labs

Mark Ham 2251 San Diego Ave, Suite A-150 San Diego, CA 92110 (619) 233-4700 mark@leaselabs.com — www.leaselabs.com

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com

Odor Removal Biosweep of North Orange County

Rick Hatlelid 2544 W. Winston Rd. #L-3 Anaheim, CA 92804 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com Organic all-surface protection of pathogens, fungi and mold for up to one year.

Online Rent Payment RentPaidOnline

Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com Providing the most rent payment options in the industry.

Ornamental Iron Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

Apartment Association of Orange County 2017 Resource Guide

Continued on page 80

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Turnaround Solutions, LLC

Continued from page 79 Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

Paint Sales & Service

Geoff Miller 134 Lomita Street El Segundo, CA 90245 (310) 374-9400, Fax (310) 974-9415 Geoff@turnaroundsolutions.info — www.turnaroundsolutions.info We are a full service company specializing in interior renovations and unit turns.

Parking Reliant Parking Solutions

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com Full service parking permit management solution. We issue the permits!

Parking Enforcement

Bishop Inc.

Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net

Dedicated Transportation Services

General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

CBCI Construction

Patio Covers

Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

EmpireWorks

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Nova Contractors, Inc.

Robert Younesian 2625 Rousselle Street Santa Ana, CA 92707 (714) 656-4401, Fax (714) 544-9820 Robert@novacontractors.net — www.novacontractors.net Apartment Turnover Specialists.

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

S M Painting Corp

Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 (714) 322-9006 salvadormunguia@yahoo.com

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Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

Patrol Services California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com

Village Patrol, Inc.

Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Pest Control Access Exterminator Service, Inc.

Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

Apartment Association of Orange County 2017 Resource Guide

Bugs Away Exterminators

Enovative Group

Commercial and residential pest control.

Manufacturer of Demand Controls For Domestic Hot Water Systems.

Greentech Heat Solutions

Ferguson Enterprises

Heat treatment equipment & training for bedbugs.

Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com

Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com

Lloyd Pest Control

566 E. Dyer Rd. Santa Ana, CA 92707 (714) 979-6021 info@lloydpest.com — www.lloydpest.com

Termite Terry Pest Control Terry Singleton 785 W. 17th St. Unit G Costa Mesa, CA 92627 (949) 631-7348 email@termiteterry.com

Derek Beyer 242 Hampton Drive Venice, CA 90291 (714) 580-8150 admin@enovativegroup.com — www.enovativegroup.com

Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com

Ironwood Plumbing, Inc.

Carl Ludwig 1315 N. Tustin St., Suite I387 Orange, CA 92867 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com

Mineral Wells Landscaping & Building Inc.

Western Exterminator

Gaynelle Garner 305 N. Crescent Way Anaheim, CA 92801 (714) 517-9000, Fax (714) 533-1199 ggarner@west-ext.com — westernexterminator.com Residential and commercial pest control and termite control since 1921.

Photography

Joe Sandoval P.O. Box 6713 Fullerton, CA 92834 (714) 254-1961 msmineralwells@outlook.com — www.mineralwellslb.com

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

Tim Krueger Photography

R&B Wholesale Distributors, Inc.

Tim Kreuger 2734 San Juan Lane Costa Mesa, CA 92626 (949) 274-2400 timmykrueger@gmail.com — www.timkruegerphotographer.com

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Plumbing, Contractors & Supplies

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242 Plumbing and drain cleaning services.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Delta Mechanical

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825

Western Multi-Family Renovation

Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Power Washing Advanced Powerwashing

Jo Pledge 8502 E. Chapman Ave #148 Orange, CA 92869 (714) 892-5026 jopledge@ceilingease.com — advpowerwashing.com Power washing of walkways, dumpsters, parking areas, trash chutes.

Delta is the nation’s largest plumbing, HVAC and repiping company.

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L’Abri Management, Inc.

Continued from page 81

8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972, Fax (714) 826-0681 www.labri-inc.com

Property Management AIM Properties

Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344, Fax (714) 633-2550 don@aimproperties.net — www.aimproperties.net

Allen Properties

Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850, Fax (949) 768-6860 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

Axiometrics, Inc.

Ronald Johnsey 14901 Quorum Drive #600 Dallas, TX 75254 (214) 953-2242 rjohnsey@axiometrics.com — www.axiometrics.com

Consensys Property Management

Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400, Fax (714) 772-5522 laureld@consensyspm.com — www.consensyspm.com

CoreLogic

Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com We are the leading screening and risk management provider for the multifamily industry.

DM Smithco

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com

Dunlap Property Group

Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111, Fax (714) 879-0113 pdunlap@dpgre.com — www.dpgre.com

JLE Property Management

Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480, Fax (714) 491-0864 www.jle1.com — denise@jle1.com

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Full service property management provider for 16+ units.

LoCali Management Group

Nathan Poth 1109 Victoria St. #C Costa Mesa, CA 92627 714-747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com We provide apartment property management in Southern California.

Monterey Group

Maureen Mcgrath 16601 Gothard St., Suite K Huntington Beach, CA 92647 (714) 848-9792, Fax (714) 847-4978 marketing_monterey@yahoo.com

NPM Staffing

Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Point Blank Consulting

Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Prestige Property Management

Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments

Rita Aguila 1913 E. 17th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com Property Management Multifamily & Single Homes, Real Estate Sales.

Reynolds Realty Advisors

Elizabeth Reynolds 3844 Atlantic Ave Long Beach, CA 90807 (866) 613-7772, Opt 1, Direct (949) 278 3430 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com

Apartment Association of Orange County 2017 Resource Guide

Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588, Fax (562) 430-0693

Satellite Management Co.

1010 E Chestnut Ave Santa Ana, CA 92701 (714) 558-2411, Fax (714) 558-2777

South Coast Real Estate & Property Management Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

Reliant Parking Solutions

Kevin Wexler PO Box 13004 San Diego, CA 92013 (888) 977-6848 kevin@reliantparking.com — www.reliantparking.com Full service parking permit management solution. We issue the permits!

RokitNow

Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com Text messaging services to help communicate with your customers.

Property Management Staffing & Training

Real estate brokerage and property management.

Steadfast Management Company, Inc. Anissa Kennedy 18100 Von Karman Ave #500 Irvine, CA 92612 (949) 623-7722, Fax (949) 777-8222 akennedy@steadfastmgmt.com

Sullivan Property Management

Mr. Joe Sullivan 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217, Fax (714) 560-9430 info@sullivanpm.com — www.sullivanpm.com 40 Years of Property Management Experience in Orange County.

WSH Management

Anthony Sandoval 18881 Von Karman Ave., Suite 720 Irvine, CA 92612 (949) 748-8200, Fax (949) 748-8220 www.wshmgmt.com 15+ years of experience in managing multi-family and senior apartments.

Property Management Software Ascent Multifamily Accounting

Mike Ballard 6655 S. Eastern Avenue, Suite 2800 Las Vegas, NV 89119 (702) 467-0789 mike@ascentmfa.com — www.multifamilyaccounting.com Outsourced accounting, tax credit and management consulting.

CoreLogic

Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com We are the leading screening and risk management provider for the multifamily industry.

Entrata

Jordan Lewis 2912 Executive Parkway, Suite 100 Lehi, UT 84043 (801) 735-6988 jlewis@entrata.com — www.entrata.com

JWilliams Staffing

Lisa Wetzel 18881 Von Karman Avenue, Suite 1050 Irvine, CA 92612 (949) 205-1923 lisaw@jwilliamsstaffing.com

NPM Staffing

Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Career Strategies

John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Point Blank Consulting

Julie Blank 17 Fanpalm Irvine, CA 92620 (714) 227-4363 pointblankconsulting1@gmail.com — www.pointblankconsulting.net Provides property management & consultation services in the multifamily industry.

Renoir Staffing, LLC

Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5657, Fax (510) 903-2586 sales@renoirstaffing.com — www.renoirstaffing.com For 30 years, we have provided qualified employees to the property management industry.

The Liberty Group

Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

The fastest growing property management software in the industry

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Investment Capital Real Estate

Continued from page 83

Rain Gutters Argos Homes Systems

Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534, Fax (714) 894-6234 argosjvandyke@hughes.net Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets.

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

McCarthy Roofing

John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

Ignacio Diaz, Jr. 1 Park Plaza, Ste 600 Irvine, CA 92614 (949) 201-8817, Fax (949) 371-8360 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Marcus & Millichap

Jonathan Giannola 19800 MacArthur Blvd., Ste 150 Irvine, CA 92612 (949) 419-3274, Fax (949) 833-0701 jonathan.giannola@marcusmillichap.com www.marcusmillichap.com

NAI Capital Multifamily Services Group

Christopher Arvizu 1920 Main Street, Suite 100 Irvine, CA 92614 (949) 468-468-2336, Fax (949) 266-9550 carvizu@naicapital.com — www.naicapitalmultifamily.com Proving brokerage services, portfolio valuation and investment strategies to apartment owners.

Prestige Property Management

Real Estate/Investments Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

CoreLogic

Norma Patrick PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 npatrick@corelogic.com — www.corelogic.com

Brad Clark 2230 Fairview Rd #12530 Costa Mesa, CA 92627 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments

Rita Aguila 1913 E. 174th Street, Ste 217 Santa Ana, CA 92705 (714) 541-3138, Fax (714) 541-3149 rita@proactiveri.com — www.proactiveri.com Property Management Multifamily & Single Homes, Real Estate Sales.

Realtors Commercial Alliance of Orange County (RCAOC)

DM Smithco

Roxie McClintock PO Box 17921 Anaheim Hills, CA 92817-7921 (714) 432-1830 rcaoc.ae.roxie@gmail.com

Gorman & Associates

Paul Rosow 1927 Harbor Blvd #370 Costa Mesa, CA 92627 (714) 612-6085 paulsccr@gmail.com

We are the leading screening and risk management provider for the multifamily industry.

Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147, Fax (714) 456-9983 dvh@dmsmithco.com Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998, Fax (714) 255-8489 info@wrgorman.com

H & S Wealth Management/Cenatrus Financial Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

South Coast Real Estate & Property Management

Real estate brokerage and property management.

Reconstruction A-Z Property Services

Joe Galindo P.O. Box 1574 Anaheim, CA 92815 (714) 910-3160, Fax (714) 844-9251 joe@a-zps.com — www.a-zps.com Water, Fire, Mold, Sewage, Odor Restoration. Interior & Exterior Repairs.

We help homeowners defer or reduce capital gains taxes.

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Anderson Group International

Sophia Hackler 2160 Mars Court Bakersfield, CA 93308 (661) 392-7000, Fax: (661) 391-0593 sophiahackler@goagi.com — www.goagi.com

Resident Screening On-Site.com

Anderson Group International is a restoration and remediation full line general contractor that specializes in fire, water and wind damage.

Lisa Corbett 409 N. Pacific Coast Hwy., Suite 470 Redondo Beach, CA 90277 (619) 540-7828, Fax (877) 329-6674 lisa@on-site.com — www.on-site.com

BluSky Restoration

TransUnion

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

Brooker Associates

Jenny Beam PO Box 928 La Habra, CA 90633 (562) 267-0390 jenny@brookerassociates.com — www.brookerassociates.com Design Build Contractor specializing in exterior restoration and fencing.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

EmpireWorks

Aaron Bovberg 1682 Langley Avenue Irvine, CA 92614 abovberg@empireworks.com — www.empireworks.com Services include: Stucco, Carpentry, Iron, Decking Repairs/Replacements, Waterproofing & Exterior Painting.

Interstate Restoration

Jeff Mandell 4070 E. Leaverton Court Anaheim, CA 92807 (858) 922-3218, Fax (714) 602-1260 jmandell@interstaterestoration.com — www.interstaterestoration.com 24 hour service company for mold, fire, flood,etc. Construction company for capital improvements, rebuilds, etc.

Rent Payment Services

Kyle Nelson 6430 S. Fiddlers Green Circle, Suite 500 Englewood, CO 80111 (312) 402-3472 kgnels@transunion.com — www.Rentalscreening.transunion.com TransUnion offers resident screening and analytics to multifamily operations

Roofing Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

Bishop Inc.

Holly Pinedo 1429 W. Collins Orange, CA 92867 (714) 628-1208 holly@bishopinc.net — www.bishopinc.net General construction, roofing, paving, electrical, plumbing, painting & LEED Certified.

BluSky Restoration

Meredith Magaha 1000 E. Howell Ave. Anaheim, CA 92805 (714) 290-6048 mmagaha@goblusky.com Full service restoration including environmental, emergency services fire, flood asbestos and trauma.

CBCI Construction

Kristen Johnson 10015 Muirlands Blvd #E Irvine, CA 92618 (949) 542-7265 kjohnson@cbciconstruction.com — www.cbciconstruction.com

Guardian Roofs by Sudduth Construction Inc.

Steve Sudduth 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619, Fax (714) 633-3697 Guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years.

RentPaidOnline

Steve Horst PO Box 538 Mosier, OR 97040 (727) 200-5002 shorst@rentpaidonline.com — www.rentpaidonline.com Providing the most rent payment options in the industry.

Home Depot

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

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H & S Wealth Management/Cenatrus Financial

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Marcel Pahmer 2900 Bristol Street, Suite B-104 Costa Mesa, CA 92626 (714) 975-9033, Fax (714) 975-9032 mpahmer@cfiemail.com

McCarthy Roofing

John McCarthy 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330

We help homeowners defer or reduce capital gains taxes.

McCormack Roofing Weatherproofing & Construction

Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-1258, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

Royal Roofing.com (RWS&P, Inc.)

Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200, Fax (562) 928-1288 steve@royalroofing.com — www.royalroofing.com

HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000, Fax (714) 505-9200 david@hmwccpa.com

South Coast Investment Advisors, LLC

Kelly Clyde 4041 MacArthur Blvd., Suite 240 Newport Beach, CA 92660 (877) 922-7242, Fax: (949) 825-7541 kelly@southcoastinvest.com — www.southcoastinvest.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation.

Telecommunications

Security Services

RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

California Safety Agency

Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990, Fax (714) 784-7628 dcowan@csapatrol.com — www.csapatrol.com

Signal 88 Security of Orange County

Mark Anderson 2230 W. Chapman Ave. Orange, CA 92868 (855) 496-1771 manderson@signal88.com — www.signal88.com Provide visible security patrol for multifamily housing.

Village Patrol, Inc.

Joe Cervantes 151 N. Tustin Ave., Suite C-3 Tustin, CA 92780-2940 (714) 956-8474, Fax (760) 946-4677 vilapatrol@aol.com

Tax & Financial Planning ACI Commercial Insurance Broker, Inc.

Vaughn Edewards 505 E. First Street, Ste E Tustin, CA 92780 (714) 755-1575, Fax (714) 755-4124 Vaughn@aciinsure.com — www.aciinsure.com Commercial & Personal Lines. Insurance advisor of financial planning services.

Charitable Trust Administrators, Inc. Charles McLucas 3 Via Zamora San Clemente, CA 92673 (949) 981-4452, Fax (949) 481-1649 cmclucas@ctai-ca.com

Assistance in avoiding capital gains taxes on sale.

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Procure America

Towing Dedicated Transportation Services

Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com

TO’ and MO’ Towing

Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879, Fax (714) 543-9042 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Training & Staffing Service Career Strategies

John Richards 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811, Fax (949) 251-8812 jrichards@csi4jobs.com CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

NPM Staffing

Laura Aliberti 2400 East Katella Ave., Ste. 800 Anaheim, CA 92806 (949) 307-1595, Fax (714) 283-3002 laliberti@npmstaffing.com — www.npmstaffing.com

Apartment Association of Orange County 2017 Resource Guide

The Liberty Group

Stefanie Koslosky Chris Burger 500 N. State College, Suite 1100 Orange, CA 92868 (866) 569-5106 stefaniek@thelibertygroup.com chrisb@thelibertygroup.com — www.thelibertygroup.com

Waste & Recycling Procure America

RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

Utilities & Sub Metering

Water Heaters

Delta Mechanical

California Rooter & Plumbing

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825 Delta is the nation’s largest plumbing, HVAC and repiping company.

NWP Services Corporation

Amanda Cowans 535 Alton Blvd. Suite 1100 Costa Mesa, CA 92626 (949) 735-2625 Acowans@nwpsc.com — www.nwpsc.com Utility Management and Energy Management.

Procure America

RJ Milici 31103 Rancho Viejo Rd., #D2102 San Juan Capistrano, CA 92675 (949) 388-2686 rj@procureamerica.org — www.procureamerica.org

SoCalGas

Adrian Molina 1919 S. State College Blvd Anaheim, CA 92806 (714) 634-3287 Amolina@semprautilities.com

Southern California Edison Multi Family Program Mary Finn Parker 1515 Walnut Grove Avenue Rosemead, CA 91770 (714) 307-5274, Fax (714) 973-5504 Mary.finn@sce.com — www.sce.com

Western Multi-Family Renovation

Andy McKee PO Box 977 Yorba Linda, CA 92885 (714) 987-6188 Andy_mckee@wmfrmail.com — www.wmrprojects.com Potable water re-pipe, washer/dryer retrofit & kitchen/bathroom remodel.

Video Surveillance Kastle Systems

John Shubin 1300 John Reed Court, Suite A Industry, CA 91745 (949) 363-3526 jshubin@kastle.com — www.security.kastle.com

Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202, Fax (949) 222-1242 Plumbing and drain cleaning services.

Coast Plumbing, Heating & Air Matt McGhee 17390 Mt. Cliffwood Circle Fountain Valley, CA 92708 (800) 882-6278, Fax (714) 241-1103

Debinaire Company

Dan Debin Two locations Anaheim, Corona (800) 660-1044 or (951) 738-0012, Fax (951) 738-9809 Water heaters.

Delta Mechanical

Tom Hamilton 6052 E. Baseline #155 Mesa, AZ 85206 (818) 264-6825 Delta is the nation’s largest plumbing, HVAC and repiping company.

Ferguson Enterprises

Rob Sherman 2750 S. Towne Ave. Pomona, CA 91766 (888) 334-0004, Fax (888) 334-8112 rob.sherman@ferguson.com — www.ferguson.com Nationwide company that provides all levels of plumbing & appliance needs to the apartment rental industry.

Home Depot

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

Orco Apartment Supply, Inc.

George Bourget 6420 Roland St Buena Park, CA 90621 (714) 562-0800, Fax (714) 562-0707 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters.

Kastle Systems provides a comprehensive set of integrated/managed security services

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Windows & Doors

R&B Wholesale Distributors, Inc.

David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400, Fax (909) 230-5415 drhodes@rbdist.com — www.rbdist.com

Water Heaters Only, Inc.

Yana Carpenter 970 E. Main Street #200 Grass Valley, CA 95945 (800) 833-4570, Fax: (530) 274-3001 laoffice@waterheatersonly.com — www.waterheatersonly.com Water heater repair and replacement including residential, tankless, and commercial.

Water Heater Man, Inc.

Tommy Guerra 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098, Fax (714) 282-5335 tommyg@waterheatermaninc.com Water Heater/boiler service and installation.

Waterproofing Brent Collins Construction

Mr. Brent Collins 5311 Cornell Ave. Westminster, CA 92683 (714) 612-8747, Fax (714) 891-7064 Carpentry specialist — repair doors, windows, rotten wood, ­patio covers, balconies, termite damage & more.

Buffalo Maintenance, Inc.

Mr. Frank Alvarez 206 N. State College Blvd.

Anaheim, CA 92806 (714) 956-8371, Fax (714) 491-0864 www.buffalomaintenance.com

McCormack Roofing Weatherproofing & Construction

Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040, Fax (714) 276-0692 chrism@mccormackroofing.com — www.mccormackroofing.com

Bienek Roofing

Michael Morris 9707 Pinewood Avenue Los Angeles, CA 91042 (800) 499-1340, Fax (818) 446-0797 mike@teambienek.com — www.teambienek.com All types of roofing & construction.

Home Depot

3800 West Chapman Avenue Orange, CA 92868 1-800-HOME-DEPOT, Fax (714) 940-3608 www.homedepot.com Helping professionals like you consolidate suppliers with world class service.

Lowe’s — Irvine

Gary Norman 13300 Jamboree Rd. Irvine, CA 92602 (714) 368-1665, Fax (714) 368-1681 Gary.norman@store.lowes.com — www.lowes.com

Milgard Windows & Doors

Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275, Fax (951) 600-0974 mikemills@milgard.com — milgard.com Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

R3 Construction, Inc.

Duane Kartchner 15320 Barranca Parkway, Suite 100 Irvine, CA 92618 (714) 995-0900, Fax (949) 595-5956 dkartchner@r3construction.com — www.r3construction.com Exterior & Interior renovations, in-house cabinetmaking, fully stocked warehouse & showroom.

Republic Windows & Doors

Gayle Gunnison 2623 W. Woodland Drive Anaheim, CA (714) 527-2804, Fax (714) 527-3014 Window & door replacement specialists.

Website Development/Online Advertising Apartment SEO

Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com Advertising firm specializing in Websites, Search & Social Media Marketing.

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Additional Resources Anaheim Housing Authority 201 S. Anaheim Blvd #201, Second Floor Anaheim, CA 92805 Phone: (714) 765-4320 www.anaheim.net/668/Housing-Authority

Illumination Foundation 2691 Richter Ave., Suite 107 Irvine, CA 92606 Phone : (949) 544-0372 www.ifhomeless.org

Fair Housing Council of Orange County 1516 Brookhollow Drive, Suite A Santa Ana, CA 92705 Phone: (714) 569-0823 (800) 698-FAIR www.fairhousingoc.org

Orange County Association of Realtors 25552 La Paz Road Laguna Hills, CA 92653 Phone: (949) 586-6800 www.ocar.org/

Fair Housing Foundation 2300 E. Katella Avenue #405 Anaheim, CA 92806 Phone: (714) 918-8001 (800) 446-3247 www.fairhousingfoundation.com

Orange County Housing Authority 1770 N. Broadway Santa Ana, CA 92706 Phone: (714) 480-2700 www.ochousing.org/

Garden Grove Housing Authority 12966 Euclid St. #150 Garden Grove, CA 92840 Phone: (714) 741-5150 www.ci.garden-grove.ca.us/commdev/housing

Orange County Housing Opportunities Collaborative (OC HOC) 505 E. Central Ave. Santa Ana, CA 92707 Phone: (800) 826-1502 https://orangecounty.housingcollaborative.org/

GoSection8.com Affordable Housing Network 5000 T-Rex Ave., Suite 150 Boca Raton, FL 33431 Phone : (561) 416-5255 (866) 466-7328 www.gosection8.com/

Santa Ana Housing Authority 20 Civic Center Plaza #200, First Floor Santa Ana, CA 92701 Phone: (714) 667-2200 www.ci.santa-ana.ca.us/cda/HousingAuthority.asp

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Board of Directors Officers Craig Kirkpatrick President Multi-Units Management

Alan Dauger First Vice President A&M Properties

Michael Chew Second Vice President PB Management

Nicholas Dunlap Vice President Legislative Council Avanath Capital, LLC

Tim Gorman Treasurer WR Gorman & Associates

James Wohrman Secretary FDC Management

Rick Roshan Sergeant-At-Arms Pacific Coast Management

Nicholas Dunlap Immediate Past President Avanath Capital, LLC

Directors Frank Alvarez Buffalo Maintenance

Julia Araiza Pacifica Company

Vicki Binford Advanced Management Company

Thomas B. Cummings, Esq. Wesierski & Zurek, LLP

Stephen C. Duringer, Esq. Duringer Law Group, PLC

Dale Hayden Marcus & Millichap

Jerry L’Ecuyer JLE Property Management, Inc.

Nick Lieberman Bona Fide Mortgage

Jim Loftus Loftus & Davies CPAs

John Tomlinson Tomlinson Management

Directors Emeritus: Ron Berg C&R Management

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David A. Cossaboom Independent Owner

William R. Gorman Gorman & Associates

Ray Maggi MPMS, Inc.

Apartment Association of Orange County 2017 Resource Guide

Bob B. Thompson Independent Owner

Elected Officials United States Congress District 39: Ed Royce (R) 210 W. Birch Street, Suite 201 Brea, CA 92821 (714) 255-0101

District 46: Lou Correa (D) 2323 N. Broadway Suite 404-1 Santa Ana, CA 92706 (714) 621-0102

District 48: Dana Rohrabacher (R) 101 Main Street #380 Huntington Beach, CA 92648 (714) 960-6483

District 45: Mimi Walters (R) 3333 Michelson Drive Suite 230 Irvine, CA 92612 (949) 263-8703

District 47: Alan Lowenthal (D) 100 W. Broadway West Tower, Ste. 600 Long Beach, CA 90802 (562) 436-3828

District 49: Darrell Issa (R) 1800 Thibodo Rd., Suite 310 Vista, CA 92081 (760) 599-5000

California State Senate District 29: Josh Newman (D) 1800 E. Lambert Rd., Suite 150 Brea, CA 92821 (714) 671-9474

District 36: Pat Bates (R) 24031 El Toro Road, Suite 201A Laguna Hills, CA 92653 Phone: (949) 598-5850

District 34: Janet Nguyen (R) 10971 Garden Grove Blvd., Suite D Garden Grove, CA 92843 Phone: (714) 741-1034

District 37: John Moorlach (R) 940 South Coast Drive, Suite 185 Costa Mesa, CA, 92626 Phone: (714) 662-6050

California State Assembly District 55: Phillip Chen (R) 3 Pointe Drive Suite #313 Brea, CA 92821 (714) 529-5502

District 68: Steven S. Choi (R) 17821 East 17th St., Suite 150 Tustin, CA 92780 (714) 665-6868

District 73: Bill Brough (R) 29122 Rancho Viejo Road, Suite 111 San Juan Capistrano, CA 92675 (949) 347-7301

District 57: Ian Calderon (D) 13181 Crossroads Parkway North Suite 160 City of Industry, C 91746 (562) 692-5858

District 69: Tom Daly (D) 2400 E. Katella Avenue, Suite 640 Anaheim, CA 92806 (714) 939-8469

District 74: Matt Harper (R) 1503 South Coast Dr. #205 Costa Mesa, CA 92626 714-668-2100

District 65: Sharron Quirk-Silva (D) 6281 Beach Blvd. Suite 304 Buena Park, CA 90621 (714) 521-6505

District 72: Travis Allen (R) 17011 Beach Blvd., Ste 1120 Huntington Beach, CA 92647 (714) 843-4966

Orange County Supervisors 11st District: Andrew Do Orange County Board of Supervisors 333 W. Santa Ana Blvd.

Santa Ana, CA 92701 (714) 834-3110 2nd District: Michelle Steel 333 W. Santa Ana Blvd.

Santa Ana, CA 92701 (714) 834-3220

3rd District: Todd Spitzer 333 W. Santa Ana Blvd.

Santa Ana, CA 92701 (714) 834-3330

5th District: Lisa Bartlett 333 W. Santa Ana Blvd.

Santa Ana, CA 92701 (714) 834-3550

4th District: Shawn Nelson 333 W. Santa Ana Blvd.

Santa Ana, CA 92701 (714) 834-3440

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Orange County Cities

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Aliso Viejo City Council 12 Journey, Suite 100 Aliso Viejo, CA 92656 Phone: (949) 425-2500 Dave Harrington, Mayor Phillip B. Tsunoda, Mayor Pro Tem William “Bill” Phillips, Councilmember Mike Munzing, Councilmember Ross Chun, Councilmember

Dana Point City Council 33282 Golden Lantern Dana Point, CA 92629 Phone: (949) 248-3500 Debra Lewis, Mayor Paul N. Wyatt, Mayor Pro Tem Joe Muller, Councilmember John Tomlinson, Councilmember Richard Viczorek, Councilmember

Laguna Beach City Council 505 Forest Ave. Laguna Beach, CA 92651 Phone: (949) 497-3311 Toni Iseman, Mayor Kelly Boyd, Mayor Pro Tem Bob Walen, Councilmember Steve Dicterow, Councilmemer Rob ZurSchmede, Councilmember

Anaheim City Council 200 S. Anaheim Blvd.

Anaheim, CA 92805 Phone: (714) 765-5247 Tom Tait, Mayor James Vanderbilt, Mayor Pro Tem Kris Murray, Councilmember Denise Barnes, Councilmember Jose F. Moreno, Councilmember Lucille Kring, Councilmember Stephen Faessel, Councilmember

Fountain Valley City Council 10200 Slater Ave. Fountain Valley, CA 92708 Phone: (714) 593-4400 John Collins, Mayor Michael Vo, Mayor Pro Tem Steve Nagel, Councilmember Mark McCurdy, Councilmember Cheryl Brothers, Councilmember

Laguna Hills City Council 24035 El Toro Road Laguna Hills, CA 92653 Phone: (949) 707-2610 Dore Gilbert, Mayor Melody Carruth, Mayor Pro Tem Barbara Kogerman, Councilmember Don Sedgwick, Councilmember Janine Heft, Councilmember

Fullerton City Council 303 W. Commonwealth Ave. Fullerton, CA 92832 Phone: (714) 738-6311 Bruce Whitaker, Mayor Doug Chafee, Mayor Pro Tem Jennifer Fitzgerald, Councilmember Greg Sebourn, Councilmember Jesus Silva, Councilmember

Laguna Niguel City Council 30111 Crown Valley Parkway Laguna Niguel, CA 92677 Phone: (949) 362-4300 Jerry Slusiewicz, Mayor Fred Minagar, Mayor Pro Tem Laurie Davies, Councilmember John Mark Jennings, Councilmember Elaine Gennawey, Councilmember

Garden Grove City Council 11222 Acacia Pkwy.

Garden Grove, CA 92840 Phone: (714) 741-5000 Steven R. Jones, Mayor Phat Bui, Mayor Pro Tem Kris Beard, Councilmember John R. O’Neill, Councilmember Thu-Ha Nguyen, Councilmember Stephanie Klopfenstein, Councilmember Kim B. Nguyen, Councilmember

Laguna Woods City Council 24264 El Toro Road Laguna Woods, CA 92637 Phone: (949) 639-0500 Shari Horne, Mayor Carol Moore, Mayor Pro Tem Cynthia Connors, Councilmember Bert Hack, Councilmember Noel Hatch, Councilmember

Brea City Council One Civic Center Cir., Brea, CA 92821-5732 Phone: (714) 990-7600 Cecilia Hupp, Mayor Glenn Parker, Mayor Pro Tem Christine Marick, Councilmember Marty Simonoff, Councilmember Steven Vargas, Councilmember Buena Park City Council 6650 Beach Blvd.

Buena Park, CA 90622 Phone: (714) 562-3754 Elizabeth “Beth” Swift, Mayor Virginia Vaughn, Mayor Pro Tem Steve Berry, Councilmember Art Brown, Councilmember Fred Smith,Councilmember Costa Mesa City Council 77 Fair Drive Costa Mesa, CA 92626 Phone: (714) 754-5000 Katrina Foley , Mayor Sandra Genis, Mayor Pro Tem Jim Righeimer, Councilmember Allan Mansoor, Councilmember John Stephens, Councilmember Cypress City Council 5275 Orange Ave. Cypress, CA 90630 Phone: (714) 229-6700 Paulo Morales, Mayor Jon Peat, Mayor Pro Tem Stacy Berry, Councilmember Rob Johnson, Councilmember Mariellen Yarc, Councilmember

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Huntington Beach City Council 2000 Main St. Huntington Beach, CA 92648 Phone: (714) 536-5202 Barbara Delgleize, Mayor Mike Posey, Mayor Pro Tem Patrick Brenden, Councilmember Jill Hardy, Councilmember Billy O’Connell, Councilmember Erik Peterson, Councilmember Lyn Semeta, Councilmember Irvine City Council One Civic Center Plaza Irvine, CA 92606 Phone: (949) 724-6233 Donald P. Wagner, Mayor Lynn Schott, Mayor Pro Tem Melissa Fox, Councilmember Jeff Lalloway, Councilmember Christina Shea, Councilmember

La Habra City Council 201 E. La Habra Blvd.

La Habra, CA 90633 Phone: 562-905-9700 Rose Espinoza, Mayor Tim Shaw, Mayor Pro Tem Tom Beamish, Councilmember Jim Gomez, Councilmember Michael Blazey, Councilmember La Palma City Council 7822 Walker St. La Palma, CA 90623 Phone: (714) 690-3300 Gerard Goedhart, Mayor Michele Steggell, Mayor Pro Tem Steve Hwangbo, Councilmember Steve Shanahan, Councilmember Peter Kim, Councilmember

Apartment Association of Orange County 2017 Resource Guide

Lake Forest City Council 25550 Commercentre Drive, Ste. 100 Lake Forest, CA 92630 Phone: (949) 461-3400 Scott Voigts, Mayor Leah Basile, Mayor Pro Tem Andrew Hamilton, Councilmember Jim Gardner, Councilmember Dwight Robinson, Councilmember

Placentia City Council 401 E. Chapman Ave. Placentia, CA 92870 Phone: (714) 993-8117 Craig Green, Mayor Chad Wanke, Mayor Pro Tem Rhonda Shader, Councilmember Ward Smith, Councilmember Jeremy Yamaguchi, Mayor

Stanton City Council 7800 Katella Ave. Stanton, CA 90680 Phone: (714) 379-9222 Carol Warren, Mayor David Shawver, Mayor Pro Tem Brian Donohue, Councilmember Alexander Ethans, Councilmember Rigoberto Ramirez, Councilmember

La Palma City Council 7822 Walker Street La Palma, CA 90623 (714) 690-3300 Michele Steggell, Mayor Steve Hwangbo, Mayor Pro Tem Gerard Goedhart, Councilmember Marshall Goodman, Councilmember Peter Kim, Councilmember

Rancho Santa Margarita City Council 22112 El Paseo Rancho Santa Margarita, CA 92688 Phone: (949) 635-1800 Carol Gamble, Mayor Michael Vaughn, Mayor Pro Tem Tony Beall, Councilmember Jerry Holloway, Councilmember Brad McGirr, Councilmember

Tustin City Council 300 Centennial Way Tustin, CA 92780 Phone: (714) 573-3000 Allan Bernstein, Mayor Al Murray, Mayor Pro Tem Rebecca Gomez, Councilmember Chuck Puckett, Councilmember Letitia Clark, Councilmember

Los Alamitos City Council 3191 Katella Ave. Los Alamitos, CA 90720 Phone: 562-431-3538 Shelley Hasselbrink, Mayor Troy Edgar, Mayor Pro Tem Josh Wilson, Councilmember Richard D. Murphy, Councilmember Warren Kusumoto, Councilmember

San Clemente City Council 100 Avenida Presidio San Clemente, CA 92672 Phone: (949) 361-8200 Kathleen Ward, Mayor Tim Brown, Mayor Pro Tem Lori Donchak, Councilmember Chris Hamm, Councilmember Steve Swartz, Councilmember

Villa Park City Council 17855 Santiago Blvd.

Villa Park, CA 92861 Phone: (714) 998-1500 Bill Nelson, Mayor Robert Collacott, Mayor Pro Tem Diana Fascenelli, Councilmember Robert Pitts, Councilmember Vince Rossini, Councilmember

Mission Viejo City Council 200 Civic Center Mission Viejo, CA 92691 Phone: (949) 470-3000 Wendy Bucknam, Mayor Ed Sachs, Mayor Pro Tem Greg Raths, Councilmember Brian Goodell, Councilmember Patricia Kelley, Councilmember

San Juan Capistrano City Council 32400 Paseo Adelanto San Juan Capistrano, CA 92675 Phone: (949) 493-1171 Kerry Ferguson, Mayor Sergio Farias, Mayor Pro Tem Brian L. Maryott, Councilmember Pam Patterson, Councilmember Derek Reeve, Councilmember

Westminster City Council 8200 Westminster Ave. Westminster, CA 92683 Phone: (714) 898-3311 Tri Ta, Mayor Tyler Diep, Mayor Pro Tem Sergio Contreras, Councilmember Kimberly Ho, Councilmember Margie Rice, Councilmember

Newport Beach City Council 100 Civic Center Drive Newport Beach, CA 92660 Phone: (949) 644-3309 District 1: Diane Dixon, Councilmember District 2: Brad Avery, Councilmember District 3: Duffy Duffield, Mayor Pro Tem District 4: Kevin Muldoon, Mayor District 5: Jeff Herdman, Councilmember District 6: Scott Peotter, Councilmember District 7: Will O’Neill, Councilmember

Santa Ana City Council 20 Civic Center Plaza PO Box 1988, M31 Santa Ana, CA 92701 Phone: (714) 647-6900 Miguel Pulido, Mayor Ward 1: Vincent Sarmiento, Councilmember Ward 2: Michele Martinez, Mayor Pro Tem Ward 3: Jose Solorio, Councilmember Ward 4: David Benavides, Councilmember Ward 5: Juan Villegas, Councilmember Ward 6: Sal Tinajero, Councilmember

Yorba Linda City Council 4845 Casa Loma Ave. PO Box 87014 Yorba Linda, CA 92885 Phone: (714) 961-7100 Peggy Huang, Mayor Eugene Hernandez, Mayor Pro Tem Tom Lindsey, Councilmember Tara Campbell, Councilmember Beth Haney, Councilmember

Orange City Council 300 E. Chapman Ave. Orange, CA 92866 Phone: (714) 744-2225 Tita Smith, Mayor Mark Murphy, Mayor Pro Tem Kimberly Nichols, Councilmember Fred Whitaker, Councilmember Mike Alvarez, Councilmember

Seal Beach City Council 211 8th Street Seal Beach, CA 90740 Phone: (562) 431-2527 District 1: Ellery Deaton, Councilmember District 2: Thomas Moore, Councilmember District 3: Mike Varipapa, Mayor Pro Tem District 4: Schelly Sustarsic, Councilmember District 5: Sandra Massa-Lavitt, Mayor

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Legislative Map Boundaries

United States Congress

California State Senate

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California State Assembly

Orange County Supervisors

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THE MOST WIDELY USED APARTMENT LEASE

NAA Click & Lease will be transitioning to our new unit-based pricing structure.

NAA’s new units-based pricing structure will automatically be applied when a property renews its annual Blue Moon site license.

Benefits of the new units-based pricing model: • Never worry about running out of clicks again • Print an unlimited number of forms • No additional costs when making corrections • Predictable pricing for budgeting purposes • Includes unlimited access to NAA’s e-signature and document storage If you have any questions, please contact NAA at forms@naahq.org or Blue Moon Software at (800) 772-1004.

For more information, visit

www.naahq.org/lease

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Per-Unit Pricing Apartment Package Required for any community with 50 or more units.

Recurring annual fee: • NAA Affiliate membership dues (based on property location) • $300 Blue Moon license fee • $2.99 per-unit fee

Small Owner Package Designed for communities with fewer than 50 units each.

Recurring annual fee: • NAA Affiliate membership dues (based on property location) • $100 per license fee (includes first 20 units) • $5 fee per additional unit

Bundled Small Property Package Designed for multiple small properties owned or managed by the same company and located within the same affiliate territory with less than 50 units per property.

Recurring annual fee: • NAA Affiliate membership dues (based on property location) • $300 Blue Moon license fee • $2.99 per-unit fee

Apartment Association of Orange County 2017 Resource Guide

A key membership benefit

NAA’s Open Door program offers the most cost savings in the apartment housing industry.

• Savings from top brands • You enjoy the purchasing power of 72,000 NAA members buying as one

• Open Door comes free with your NAA membership

Visit opendoor.naahq.org Every Open Door provider has agreed to be solely responsible and liable for any claims, damages, costs, representation, or warranties of any nature arising from the use of its products or services. The NAA disclaims any and all liability from the member’s use of the participating products and services including special or consequential damages. Products or services may be unavailable, individual savings will vary depending on the products utilized, or terms and conditions may change without further notice.

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Display Advertisers Index Access Exterminator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 All Valley Washer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 American Environmental Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 AMS Paving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Bona Fide Mortgage, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Brennan Law Firm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Buffalo Maintenance Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 California Safety Agency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 CBCI Construction Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Chase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover, 38 Dedicated Transportation Services, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Duringer Law Group PLC . . . . . . . . . . . . . . . . . . . . . . Inside Front Cover, 12–13 Fast Eviction Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Gorman & Associates. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Cover, 44 Interstate Restoration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 ISU Insurance Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 JLE Property Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 L&D Appliance Corporation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Lloyd Pest Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Locali Management Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Luther Burbank Savings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 McCarthy Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 McCormack Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 NFP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 R&B Wholesale. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18, 102 Royal Roofing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Signal 88 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 South Coast Real Estate& Property management. . . . . . . . . . . . . . . . . . . . . . 46 The Management Works. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Theresa Simes Agency — Farmers Insurance. . . . . . . . . . . . . . . . . . . . . . . . . 31 Vanguard Investment Properties. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Wash Multifamily Laundry Systems,Inc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

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2350 S. Milliken Ave. • Ontario, CA 91761 Toll Free: (800) 262-1946 • Phone: (909) 230-5400 • Fax: (909) 230-5405

YOUR NUMBER ONE SOURCE FOR APPLIANCES!

www.rbdist.com

CLOSE WITH EASE WITHOUT THE FEES Only from the nation’s #1 multifamily lender Chase saves you more time and money on your next apartment loan refinance.

For a limited time, these five fees are on us!

• NO TITLE FEE • NO APPRAISAL FEE • NO ESCROW FEE • NO RECORDING FEE • NO LEGAL FEE Contact Scott Schweer, Client Manager at (888) 587-7548 or scott.schweer@chase.com This offer is limited to qualified refinance transactions on 5+ unit apartment buildings. The subject property must be located in the state of California to qualify. No legal fees apply to standard loan transactions. This offer cannot be combined with other offers or promotions. Terms and conditions of this offer are subject to change. Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Products and services provided by JPMorgan Chase Bank, N.A.#1 claim based on 2015 FDIC data. © 2016 JPMorgan Chase & Co. Member FDIC. All rights reserved. 188915