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Changing Cultures of Working

The roadmapping tool highlights how traditional ways of working can benefit from design-led innovation.

Traditional Ways of Working

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In our research we found that traditional ways of working within the Council are often focused on delivering solutions. This can create barriers for experimentation, learning and reflection.

Design-led Innovation

Design-led innovation follows the stages of an iterative design thinking process. It allows for risks to be identified early, decisions to be informed through learning, and plans to be scaled with confidence.

Our proposition is that this design-led approach is more embedded in the council’s ways of working with citizens, policymakers and wider stakeholders, in a way that highlights the CCI’s design practice.