4 minute read
Euramax
As one of the early manufacturers of the industry, Euramax for Mobility has been on its customers’ side for more than 50 years. In the next century, they want to further embrace that socalled On Your Side spirit. That’s why Euramax for Mobility is committed to the industry’s green transformation - using the green metal known as aluminium and cherishing their close relationship with customers, suppliers and staff
Words Wim de Roos
Aboutcamp BtoB previously spoke with Euramax for Mobility, a story that can be read in our Aboutcamp magazine 35 of June 2022, or the digital version published online. This time we visit the production lines of Euramax in Roermond in the Netherlands, to return in a later story to the high-tech production process, the advantages of recyclable aluminium (green metal) and weight-saving developments, in which the strength of the pre-coated cladding aluminium even further increases. For now all questions are about the On Your Side way of working of Euramax for Mobility. Well-known faces to Euramax customers in the caravanning industry are Strategic Account Managers Jack Feyen (62) and Stefan Smits (49). Two men who live and breathe the On Your Side spirit. Jack explains the On Your Side strategy: “When I look at what being On Your Side means to me, it is all about partnership and helping the customers side by side. Not at a distance, but close by at their location. Even directly at their production facility. Together with the customer we share our knowledge based on our 40+ years of experience as a coil coater. l guide through the entire process, from giving advice to accepting orders. It all starts with the choices to use plastics or our coated aluminium. That green metal we work with is energy efficient and can be infinitely recycled without losing performance. This is an essential material for the industry’s ambition to go green. After that, we make sure to deliver on time, offer help where necessary, and help the customer in keeping sufficient stock on time. Speaking the customer’s language is a precondition, both literally and figuratively. We know their wishes and demands. And we want to guide the entire process of selection, planning, ordering, production and delivery on site alongside our customers.” Stefan adds to this: “Nothing makes us more proud than seeing campers with classic caravans and motorhomes, with a still shining Euramax pre-coated aluminium side wall. Naturally, we want to provide that service in all areas to all OEMs. The service level we want to achieve is complemented by the craftsmanship of our laboratory and quality department, where 21 employees test all products before they are delivered. Or with one of the twelve people from Maintenance and Engineering who bring
an average of 20 years of experience within the industry. Production is also very involved, where some of the operators have been supervising and controlling the manufacturing process of pre-coated aluminium for leisure and commercial vehicles for more than 30 years. They all are experts who contribute with ideas and advice in order to achieve a perfect and suitable product for high-quality caravans and motorhomes.” Jack and Stefan too are an example of how Euramax for Mobility is working On Your Side, in which knowledge and skills will be exchanged across the Euramax team. Jack: “Stefan has been working in the caravanning industry for ten years and brings new experience and additional knowledge to our company. At the same time my 37 years of experience at Euramax, related to our OEMs, is shared with Stefan. Knowledge and experience are also consciously shared with lab-personal and production. Now we offer customer care with us as two permanent Strategic Account Managers who are always available and therefore approachable, with the intention to remain loyal to Euramax and its OEMs for a long time. Together we achieve the best results.” Fully aware of the great expectations being created here, Stefan ads: “We are a hundred percent committed in helping our customers succeed and get maximum results. Therefore we work side by side with them. We understand the business, want to understand their goals, know their needs and help figure out and solve all challenges.” Jack concludes: “The green metal that we supply, in its various forms, is the connector of Euramax for Mobility. It is the vehicle for the story we share with our customers. This requires reliability and high-quality. We have been delivering on our promise to be on our customers’ side for over 50 years on the basis of craftsmanship and service. You can only combine all these strengths when you stand side by side with your customer.”
Stefan Smits
Jack Feyen
Company Profile
Situated in the far southeast of The Netherlands, in the city of Roermond, Euramax for Mobility is a premium coil coating specialist that supplies pre-coated aluminium world-wide. With over half a century experience and craftsmanship the company now reached an annual production of over 15000 kilometer (9320 miles) pre-painted coiled aluminium. That brings colour to buildings, domestic appliances and for over 30 years to transport vehicles & recreational vehicles all over the world. Innovative surfaces and colours, flexibility and design consultation are the core competences within the Company. State of the art technology in the production process enables production and supply of an endless range of innovative finishes on aluminium in every available colour and in multiple qualities.
