Test Bank For Lauryn De George, Ed.D. University of Central Florida
Organizational Behavior: Developing Skills for Managers First Edition Global Edition
Eric Lamm San Francisco State University
Jennifer Tosti-Kharas Babson College
Organizational Behavior: Developing Skills for Managers, First Edition, Global Edition (Lamm/Tosti-Kharas) Chapter 1 Identifying OB Skills for Managers 1) Melissa is a senior manager in her organization. As part of her job description, Melissa is responsible for understanding and predicting how people contribute to performance. Melissa's responsibilities include: A) Organizational behavior B) Motivation C) Esteem D) Actualization Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Define Organizational Behavior Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 2) Carmen is concerned with the behavior of people within her organization. Carmen is focused on: A) Organizational behavior B) Motivation C) Esteem D) Actualization Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Define Organizational Behavior Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 3) Hector wants to understand how his employee's behavior contributes to organizational performance. In this example, Hector should focus on: A) Organizational behavior B) Motivation C) Esteem D) Actualization Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Define Organizational Behavior Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis
4) An organization wants to understand and predict how people contribute to performance. To examine this further, this organization should review: A) Organizational behavior B) Motivation C) Esteem D) Actualization Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Define Organizational Behavior Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 5) Jacob is a top manager in his organization. His job responsibilities include the people working on behalf of his company, such as their accumulated skills, expertise and education. Jacob is concerned with: A) Physical capital B) Human capital C) Values D) Financial capital Answer: B Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 6) Gerardo is a top manager in his organization. His management style involves viewing his co-workers as one of the most important assets of the organization. In this example, Gerardo's management style uses a(n) ________ approach. A) capital management B) human assessment C) organizational behavior D) understanding and learning Answer: C Diff: 3 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis
7) Derek's organization is very successful because its company leaders make investments in the company. This is known as: A) Capital B) Human assessment C) Personality evaluation D) Change theory Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 8) Ashley and Merle work in a department that manages tangible assets that help their organization to function, such as offices, equipment, and lab space for research and development. Ashley and Merle manage their organization's: A) Physical capital B) Human capital C) Values D) Financial capital Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 9) Greg wants a greater portion of his organization's budget to be put towards his organization's tangible assets. Which of the following is an example of a tangible asset? A) Offices B) Equipment C) Lab space D) All of these Answer: D Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis
10) Pete and Cindy are vice presidents of an organization. They want to put more money into their organization's offices, equipment and lab space. Pete and Cindy want to focus on their organization's ________ capital. A) physical B) human C) financial D) deliberate Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 11) In contrast to financial capital, physical capital refers to the ________ assets of a company that helps it function. A) tangible B) monetary C) people D) literate Answer: A Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Comprehension AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis 12) Mitch is the Chief Financial Officer of his organization. He manages the monetary assets that his company has acquired to help it function, such as company stock, bonds and bank loans. Mitch manages his organization's: A) Physical capital B) Human capital C) Values D) Financial capital Answer: D Diff: 2 Learning Objective: 1.1 Define the importance of organizational behavior in business. Topic/Concept: Why Does OB Matter? Skill Level: Application AACSB: Application of knowledge Employability Skill: Knowledge Application and Analysis