TEST BANK FOR Human Resource Management 5th Canadian Edition By Sandra Steen, Raymond Andrew Noe, John R. Hollenbeck, Barry Gerhart, Patrick M. Wright Chapter 1-11
Chapter 01 Strategies, Trends, and Challenges in Human Resource Management True / False Questions 1. Managers and economists traditionally have seen human resource management as a source of value to their organizations. FALSE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-03 Human Resources and Organizational Performance
2. The concept of "human resource management" implies that employees are interchangeable, easily replaced assets that should be managed like any other physical asset. FALSE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-03 Human Resources and Organizational Performance
3. No two human resource departments will have precisely the same roles and responsibilities. TRUE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-04 What Are the Responsibilities of HR Departments?
1-1
4. Recruitment refers to the process by which an organization selects applicants with the right knowledge, skills, and abilities to help the organization achieve its goals. FALSE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Hard Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-07 Recruiting and Hiring Employees
5. Performance management requires that employee activities and outputs match the individual's goals. FALSE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Medium Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-09 Performance Management
6. Important decisions in planning pay and benefits include how much to offer employees in salary or wages, as opposed to bonuses, commissions, and other performance-related pay. TRUE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-10 Total Rewards
7. The shift to self-service requires HR to spend more time on day-to-day transactional tasks. FALSE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Medium Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-13 Managing and Using Human Resource Data
8. Compliance with laws and regulations is not an HR responsibility, but rather the sole responsibility of managers within the organization. FALSE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-14 Ensuring Compliance with Federal and Provincial/Territorial Legislation
1-2
9. HR is increasingly becoming a purely administrative function. FALSE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-15 Focus on Strategy
10. As part of its strategic role, one of the key contributions HR can make is to engage in evidence-based HRM. TRUE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-16 Evidence-based HRM
11. Canada underperforms the United States with respect to productivity. TRUE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Medium Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-18 Productivity Improvement
12. HRM should have a significant role in carrying out a merger or acquisition. TRUE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-19 Mergers and Acquisitions
13. Non-traditional workers e.g. contractors and temporary workers, currently represent more than 50 percent of the workforce, and this percentage is expected to increase significantly. FALSE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Medium Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-20 Non-traditional Employment and the Gig Economy
1-3
14. Setting up a business enterprise in another country (e.g. building a factory in China) is called outsourcing. FALSE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Hard Learning Objective: 01-01 Define human resource management and explain how HRM contributes to and supports an organization's performance and strategies. Topic: 01-21 Outsourcing
15. HR Professionals require a small number of highly specialized technical competencies. FALSE Accessibility: Keyboard Navigation Blooms: Analyze Difficulty: Hard Learning Objective: 01-02 Summarize competencies; careers; professional accreditation; and ethics in human resource management. Topic: 01-23 What Competencies Do HR Professionals Need?
16. There are many different types of jobs in the HRM profession. TRUE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-02 Summarize competencies; careers; professional accreditation; and ethics in human resource management. Topic: 01-24 Careers in Human Resource Management
17. Recent surveys indicate that the general public and managers do not have positive perceptions of the ethical conduct of businesses. TRUE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-02 Summarize competencies; careers; professional accreditation; and ethics in human resource management. Topic: 01-26 Ethics in Human Resource Management
18. HR activities are carried out exclusively by HR specialists in small organizations. FALSE Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Medium Learning Objective: 01-03 Explain the role of supervisors and managers in human resource management. Topic: 01-27 What Are the HR Responsibilities of Supervisors and Managers?
19. Canada's labour force is aging. TRUE
1-4
Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-04 Describe trends in the composition and expectations of the labour force. Topic: 01-29 Aging of the Workforce
20. Almost one-third of the Indigenous population in Canada is 14 years of age or younger, whereas half of the non-Indigenous population is 14 years of age or younger. FALSE Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-04 Describe trends in the composition and expectations of the labour force. Topic: 01-30 A Multi-Generational Workforce
21. Technology has not yet had any impact on how HRM is conducted. FALSE
Accessibility: Keyboard Navigation Blooms: Remember Difficulty: Easy Learning Objective: 01-05 Discuss how technology is impacting human resource management. Topic: 01-35 Consider Applications Such as Social Networking, Artificial Intelligence (AI), and Robotics
22. Mobile devices are increasingly being used to access HR processes, information, and collaborative tools. TRUE
Accessibility: Keyboard Navigation Blooms: Understand Difficulty: Medium Learning Objective: 01-05 Discuss how technology is impacting human resource management. Topic: 01-36 Use HRIS, Mobile Devices, Cloud Computing, and HR Dashboards
Multiple Choice Questions 23. Human Resource Management develops which of the following that influence employees' behaviour? A. Policies B. Practices C. Systems D. Laws E. Policies, practices, and systems
1-5