Test Bank For Computing Essentials 2025 Evergreen Release By Timothy O'Leary, Linda O'Leary and Dani

Test Bank For Computing Essentials 2025 Evergreen Release By Timothy O'Leary, Linda O'Leary and Daniel O'Leary Chapter 1-13 Answers are At the End of Each Chapter Chapter 1 Student name: 1) Which part of an information system consists of the rules or guidelines for people to follow?

A) People B) Procedures C) Internet D) Data

2) The equipment that processes data in order to create information is called the A) typology B) compiler C) hardware D) software

3) In most cases, the word "software" is interchangeable with the word A) procedure B) application C) program D) computer

.

.

4) What are the two major software types?

A) System analysis software and data warehousing software B) Operating system software and utilities software C) System software and application software D) Database management software and application software

5) Which of the following is a collection of programs rather than a single program?

A) Procedures B) System software C) Hardware D) Microsoft Access

6) "Background" software that helps the computer manage its own internal resources is called

.

A) shareware B) application software C) desktop D) system software

7) Identify the program that coordinates computer resources, provides an interface between

users and the computer, and runs applications.

A) System software B) Operating system C) Application software D) Device driver

8) Antivirus programs protect your computer system from viruses or malicious programs. This

is an example of which type of software?

A) Browser software B) Operating system C) Application software D) Utilities

9) System software includes all the following except: A) Stand-alone operating systems B) Real-time operating systems C) Utilities D) Browsers

10) Which of the following computers is also referred to as a server and is used to support end

users for things such as retrieving data from a database or providing access to application software?

A) Midrange B) Mainframe C) Supercomputer D) Microcomputer

11) Desktop, laptop, and tablet computers, and mobile devices are classified as A) mainframe computers B) supercomputers C) midrange computers D) personal computers

12) The most widely used personal computers are A) laptops B) smartphones C) notebooks and laptops D) tablets

.

.

13) A microcomputer that is smaller, lighter, and less powerful than a notebook, and which has a

touch-sensitive screen, is called a A) laptop B) desktop C) subnotebook D) tablet

.

14) This computer component holds the program and data that is currently being processed.

A) RAM B) ROM C) Bus D) Ports

15) Which of the following will not retain data after the computer is turned off?

A) DVD B) RAM C) ROM D) Hard drive

16) Identify the four basic categories of hardware in a personal computer system.

A) Hard disk, input/output, secondary storage, and display devices B) System unit, input/output, secondary storage, and primary storage C) System unit, input/output, secondary storage, and communication D) Hard disk, modem, RAM, and microprocessor

17) This hardware houses most of the electronic components that make up a computer system.

A) System unit B) Input/output devices C) Secondary storage D) Communication

18) Which of the following are two important components of the system unit?

A) Microprocessor and memory B) Keyboard and mouse C) Microphone and speakers D) Monitor and printer

19) Which one of the following is not considered a form of secondary storage?

A) Solid-state storage B) Optical discs C) RAM D) Hard disk

20)

are the most important part of any information system.

A) Software applications B) Programs C) Hardware applications D) People

21) The type of media that uses laser technology to store data and programs is A) hard disk B) flash C) solid state D) optical disc

.

22) Which of the following is not an example of a document file created by a word processor?

A) Spreadsheet B) Memo C) Letter D) Term paper

23) A financial budget would typically be created in what type of data file?

A) Database B) Worksheet C) Presentation D) Document

24) Employee records, including names, social security numbers, and related information, would

typically be stored in what type of data file?

A) Document B) Presentation C) Database D) Worksheet

25) The Internet is the largest A) network B) system unit C) database program D) operating system

in the world.

26) Which technology allows users to shift their desktop computing activities to computers on

the Internet?

A) Distributed databases B) Cloud computing C) Personal computers D) Solid-state storage

27)

are all about making people (end users) more productive.

A) Personal computers B) Supercomputers C) Mainframe computers D) Midrange computers

28) In an information system, the rules or guidelines for people to follow are called A) data processing B) procedures C) compiling D) database management

29)

.

is the component of the information system that is described as the equipment that processes data to create information.

A) System software B) Compiler C) Hardware D) Programming

30) The component of the information system that is described as raw, unprocessed facts,

including text, numbers, images, and sounds, is called A) software B) the Internet C) cloud computing D) data

.

31)

software is a collection of programs that helps the computer manage its own resources and enables application software to interact with computer hardware.

A) System B) Database management C) Application D) Operating

32) The

is the continuing development of the Internet that allows everyday objects embedded with electronic devices to send and receive data over the Internet.

A) World Wide Web B) Internet of Things C) Cloud D) solid state of things

33) Application software can be categorized as either general-purpose, specialized, or

apps.

A) B) C) D)

midrange operating mobile utility

34) Software is another name for .

A) the Cloud B) the equipment that processes data C) the Internet D) programs

35)

computers are not nearly as powerful as supercomputers, but are capable of great processing speeds and data storage and occupy specially wired, air-conditioned rooms.

A) Mainframe B) Laptop C) Micro D) Midrange

36) The five types of personal computers are: desktops, laptops, tablets, smartphones, and A) microcomputers B) wearables C) macrocomputers D) midranges

37) Smartphones are the most widely used

computers and are designed to fit into the

palm of one hand.

A) laptop B) macro C) personal D) midrange

38) A) B) C) D)

are cell phones with wireless connections to the Internet.

Midrange devices Superphones Wearables Smartphones

39)

storage devices do not lose data or programs after the electrical power is turned off.

A) Secondary B) Input/output C) Primary D) Communication

40)

use(s) rigid metallic platters to store programs and very large data files.

A) RAM B) Hard disks C) ROM D) Solid-state storage

.

41)

are secondary storage devices that use laser technology.

A) Hard disks B) RAM C) Optical disks D) ROM

42) A(n)

file might contain audience handouts and speaker notes in addition to electronic slides.

A) OneNote B) worksheet C) database D) presentation

43) Increased use of mobile or wireless communication devices and cloud computing has been

termed “the revolution.”

A) wireless B) network C) Internet of Things D) connectivity

44) A(n) A) B) C) D)

45) The

is a communications system connecting two or more computers. systems unit network cloud operating system

provides a multimedia interface to the numerous resources available on the

Internet.

A) operating system B) application software C) World Wide Web (or, “the web”) D) Internet of Things

46)

computing uses the Internet and the web to shift many computer activities from a user’s computer to computers on the Internet.

A) Midrange B) Super C) Wireless D) Cloud

47) The parts of an information system are people, procedures, software, hardware, data, and the

Internet. ⊚ true ⊚ false

48) The purpose of software is to convert data into information. ⊚ true ⊚ false

49) Software is another name for a program or programs. ⊚ true ⊚ false

50) To be an effective and efficient computer user, you need to recognize the role of information

technology in your personal and professional life. ⊚ true ⊚ false

51) Application software is "background" software which helps the computer manage its own

internal resources. ⊚ true ⊚ false

52) System software is a collection of programs. ⊚ true ⊚ false

53) Antivirus software is a Windows utility that is unnecessary as long as you are careful

browsing the Internet. ⊚ true ⊚ false

54) System software might be described as end-user software. ⊚ true ⊚ false

55) A word processor is an example of system software. ⊚ true ⊚ false

56) Another name for a midrange computer is “server.” ⊚ true ⊚ false

57) Insurance companies are most likely to use personal computers to process information about

millions of policyholders. ⊚ true ⊚ false

58) Smartphones are a type of personal computer that do not need input, output, processing, or

storage. ⊚ true ⊚ false

59) Two important components of the system unit are the keyboard and the hard disk. ⊚ true ⊚ false

60) A system unit consists of the keyboard and the monitor. ⊚ true ⊚ false

61) RAM will retain data when the computer is turned off. ⊚ true ⊚ false

62) The most common input devices are the mouse and the keyboard. ⊚ true ⊚ false

63) Secondary storage will retain data when the computer is turned off. ⊚ true ⊚ false

64) Solid-state storage uses rigid metallic platters to store data using the magnetic charges on the

disk's surface. ⊚ true ⊚ false

65) Four common types of files are document files, worksheet files, database files, and

presentation files. ⊚ true ⊚ false

66) Highly structured and organized data is stored in database files. ⊚ true ⊚ false

67) Describe all the parts of an information system.

68) Where would it be most relevant to use the term "data" and the term "information”? Give an

example of each.

69) What is an operating system? Give two examples.

70) What is application software? Describe the two categories of application software.

71) Differentiate between a supercomputer and a mainframe computer.

72) Differentiate between midrange and personal computers.

73) Describe the different types of personal computers and provide relevant examples of each.

74) In reference to personal computer hardware, explain the system unit.

75) Describe secondary storage. Compare and contrast hard disks and solid-state storage.

76) Describe the four common types of files.

77) Explain why the terms cell phone and smartphone used to refer to different things and now

are, generally, used interchangeably.

Answer Key Test name: chapter 1 1) B 2) C 3) C 4) C 5) B 6) D 7) B 8) D 9) D 10) A 11) D 12) B 13) D 14) A 15) B 16) C 17) A 18) A 19) C 20) D 21) D 22) A 23) B 24) C 25) A 26) B 27) A 28) B 29) C 30) D 31) A 32) B 33) C 34) D 35) A 36) B 37) C

38) D 39) A 40) B 41) C 42) D 43) A 44) B 45) C 46) D 47) TRUE 48) TRUE 49) TRUE 50) TRUE 51) FALSE 52) TRUE 53) FALSE 54) FALSE 55) FALSE 56) TRUE 57) FALSE 58) FALSE 59) FALSE 60) FALSE 61) FALSE 62) TRUE 63) TRUE 64) FALSE 65) TRUE 66) TRUE 67) Essay 68) Essay 69) Essay 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay 76) Essay 77) Essay

Student name:__________ 1) Launched in 1969 as a U.S.-funded project that developed a national computer network, the

Internet was initially called ________.

A) World Wide Web B) Intranet C) NSFNet D) ARPANET

2) The Web was introduced in ________.

A) 1967 B) 1991 C) 1998 D) 2004

3) The Internet is a ________ made up of wires, cables, satellites, and rules for exchanging

information between computers connected to the network.

A) physical network B) virtual network C) multimedia interface D) domain name

4) This version of the web defined by the use of social media that connect friends and family to

social media posts about each other’s lives.

A) Web 1.0 B) Web 2.0 C) Web 3.0 D) Web 4.0

5) The most common way to access the Internet is through ________.

A) an Internet service provider (ISP) B) an instant messaging (IM) service C) an application service provider (ASP) D) Facebook

6) Which of the following is not a well-known browser?

A) Microsoft Edge B) Windows Explorer C) Apple Safari D) Google Chrome

7) A web page typically contains ________, which contains the formatting instructions for

displaying the web page.

A) uniform resource locators (URLs) B) top-level domain (TLD) C) Hypertext Markup Language (HTML) D) hyperlinks

8) For browsers to connect to resources on the Internet, the location of the resources must be

specified through addresses called ________.

A) uniform resource locators (URLs) B) top-level domains (TLDs) C) Hypertext Markup Language (HTML) D) hyperlinks

9) In the URL "http://www.simnetonline.com," what is the domain name?

A) http://www.simnetonline.com B) www.simnetonline.com C) simnetonline D) com

10) In the URL "http://www.simnetonline.com," ".com" is the ________.

A) top-level domain (TLD) B) uniform resource locator (URL) C) domain name server (DNS) D) domain name

11) Which programming language is used within HTML documents to trigger interactive

features?

A) CSS B) JavaScript C) HTML D) Visual Basic

12) Which of the following are files inserted into an HTML document that control the

appearance of web pages including layout, colors, and fonts?

A) Javascript B) Applets C) AJAX D) CSS

13) This type of e-mail account is more widely used because it frees the user from installing and

maintaining an e-mail client on every computer used to access e-mail.

A) Client-based B) Web-based C) Cloud D) Mobile

14) Apple’s Mail and Microsoft’s Outlook are examples of a ________.

A) spam blocker B) web-based e-mail system C) spam filter D) client-based e-mail system

15) Twitter is an example of what type of site?

A) Wiki B) Blog C) Microblog D) Search

16) ________ are audio programs delivered over the Internet.

A) Podcasts B) Blogs C) Microblogs D) Twitter

17) ________ are used to download media files to your computer.

A) Wikis B) Podcasts C) Microblogs D) Twitter

18) Which of the following is a website specially designed to allow visitors to use their browser

to add, edit, or delete the site’s content?

A) Wiki B) Blog C) Podcast D) Microblog

19) These special automated programs continually look for new information and update the

databases used by search services.

A) Spiders B) Webcrawlers C) Bugs D) Hits

20) The ________ compares your entry against its database and returns the result, a list of sites

on that topic.

A) spider B) search engine C) wiki D) content evaluator

21) This type of e-commerce often resembles the electronic version of the classified ads or an

auction.

A) B2C B) C2C C) C2B D) B2B

22) Online banking is an example of what type of e-commerce?

A) B2C B) C2C C) C2B D) B2B

23) Which of the following is not one of the three basic components of cloud computing?

A) clients B) service providers C) the Internet D) wireless connectivity

24) In a(n) ________ sellers post descriptions of products at a website and buyers submit bids

electronically.

A) Web auction B) spider commerce C) digital transaction D) ActiveX control

25) Parents can use this type of program to block access to selected websites.

A) Spider B) FTP C) BitTorrent D) Filter

26) This method of file transfer has been used for decades and is frequently used for uploading

changes to a website hosted by an Internet service provider.

A) SSP B) FTP C) BitTorrent D) drive.Google.com

27) This method of file transfer distributes file transfers across many different computers.

A) SSP B) FTP C) BitTorrent D) Onedrive.com

28) The continuing development of the Internet that allows everyday objects embedded with

electronic devices to send and receive data over the Internet.

A) Web 3.0 B) Cloud C) IoT D) IoW

29) Google Chrome is an example of a ________.

A) browser B) world C) net D) cloud

30) The protocol ________ is used for web traffic and is one of the most widely used Internet

protocols.

A) URL B) https C) TLD D) css

31) In “http://www.simnetonline.com,” the underlined section is the ________ name.

A) server B) top-level C) domain D) uniform resource locator

32) HTML stands for ________.

A) Hypertools Main Linguistics B) Hyperlink Tools Main Language C) Hypertools Markup Linguistics D) Hypertext Markup Language

33) References and ________connect to other documents or web pages containing related

information.

A) hyperlinks B) markups C) hotspots D) resource locators

34) Special web browsers, called ________ browsers, are designed to run on portable devices

such as cell phones and tablets.

A) web-based B) mobile C) cloud D) client-based

35) ________ e-mail systems do not require an e-mail program to be installed on your computer.

A) Client-based B) Microblog C) Web-based D) Podcast

36) Unsolicited e-mail is called ________.

A) wiki B) blog C) casting D) spam

37) ________ messaging is the process of sending short electronic messages using a wireless

network.

A) Text B) Webcast C) E-mail D) Podcast

38) A(n) ________ allows an individual or company to share posts with an audience; however,

they are designed to be used with mobile devices and limit the size of posts.

A) podcast B) microblog C) webcast D) e-mail

39) One of the most popular microblogging sites is ________.

A) Facebook B) Google C) Twitter D) Wiki

40) A ________ is a website specially designed to allow visitors to use their browser to add, edit,

or delete the site’s content.

A) podcast B) social network C) blog D) wiki

41) "Wiki" comes from the Hawaiian word for ________.

A) fast B) changeable C) social D) small

42) A(n) ________ engine is a specialized program that assists you in locating information on the

web and the Internet.

A) micro B) search C) wiki D) cloud

43) Some sites promote ________ or information that is inaccurate or biased.

A) spiders B) wikis C) fake news D) pods

44) When evaluating a website's content, whether or not the information is up to date is

considered part of the ________ element.

A) authority B) accuracy C) objectivity D) currency

45) ________ currency is the Internet’s equivalent to traditional cash.

A) Digital B) Currency C) Wiki D) Bit

46) ________ computing provides access to software, programs, and data from anywhere

through an Internet connection.

A) Service provider B) Cloud C) Three-way D) Client

47) An Internet ________ is a collection of utility programs designed to maintain your security

and privacy while you are on the web.

A) plug-in suite B) filter set C) security suite D) file transfer set

48) Knowledge of HTML and CSS is considered essential for the job of a ________.

A) podcaster B) browser manager C) blogger D) web developer

49) A ________ is an example of an IoT device.

A) Fitbit B) land line telephone C) bicycle D) railway car

50) The Internet connects millions of computers and resources throughout the world via wires,

cables, and satellite. ⊚ true ⊚ false 51) The Internet and the Web are the same. ⊚ true ⊚ false

52) The Apple Health application is a Web 3.0 application. ⊚ true ⊚ false 53) In addition to an Internet connection, users need browser software to easily display web

resources. ⊚ true ⊚ false 54) In order to connect to a website, the browser must know only the site's domain name. ⊚ true ⊚ false 55) JavaScript is a language often used within HTML documents to trigger interactive features. ⊚ true ⊚ false 56) Cascading Style Sheets (CSS) are files inserted into an HTML document that control the

appearance of web pages including layout, colors, and fonts. ⊚ true ⊚ false 57) PHP is a language often used within HTML documents to improve a website’s interactivity. ⊚ true ⊚ false 58) Client-based e-mail accounts require a special program called an e-mail client to be installed

on your computer. ⊚ true ⊚ false

59) Attachments to e-mail messages can be a document or an image. ⊚ true ⊚ false 60) CAN-SPAM requirements have proven to be more effective than spam blockers at

preventing unwanted e-mail. ⊚ true ⊚ false 61) Instant messaging allows text only. ⊚ true ⊚ false 62) Cloud computing is an example of a social networking site. ⊚ true ⊚ false 63) LinkedIn is a business-oriented social networking site that you should visit if you are looking

for professional employment. ⊚ true ⊚ false 64) Instagram, a popular microblogging site, is designed to share images and videos posts, with

little to no written content. ⊚ true ⊚ false 65) Wikis allow many individuals to edit the site’s content. ⊚ true ⊚ false

66) All information found on the web through search tools can be considered as factual. ⊚ true ⊚ false 67) One of the greatest challenges for the growth of e-commerce is the development of fast,

secure, and reliable payment methods for buying goods. ⊚ true ⊚ false 68) News feed is the first page you see after logging into a social networking site. ⊚ true ⊚ false 69) Cloud computing has the potential to free end users from owning, maintaining, and storing

software and data. ⊚ true ⊚ false 70) Uploading is the process of copying a file from a website to your computer. ⊚ true ⊚ false 71) Discuss how Fitbit and Apple’s Health App is an example of using IoT.

72) Describe the evolution of the Internet and web.

73) Define the parts of a URL.

74) Describe the various technologies used to provide highly interactive and animated websites.

75) Briefly explain how instant messaging works.

76) Describe a wiki and explain how a wiki differs from a blog.

77) Explain how a search engine works.

78) Discuss the four elements to consider when evaluating the content and accuracy of

information on the web.

79) Describe both the advantages and the disadvantages associated with electronic commerce.

80) Describe the two greatest challenges for e-commerce.

Answer Key Test name: chapter 2 1) D 2) B 3) A 4) B 5) A 6) B 7) C 8) A 9) B 10) A 11) B 12) D 13) B 14) D 15) C 16) A 17) B 18) A 19) A 20) B 21) B 22) A 23) D 24) A 25) D 26) B 27) C 28) C 29) A 30) B 31) C 32) D 33) A 34) B 35) C 36) D 37) A

38) B 39) C 40) D 41) A 42) B 43) C 44) D 45) A 46) B 47) C 48) D 49) A 50) TRUE 51) FALSE 52) TRUE 53) TRUE 54) FALSE 55) TRUE 56) TRUE 57) TRUE 58) TRUE 59) TRUE 60) FALSE 61) FALSE 62) FALSE 63) TRUE 64) TRUE 65) TRUE 66) FALSE 67) TRUE 68) TRUE 69) TRUE 70) FALSE 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay 76) Essay 77) Essay

78) Essay 79) Essay 80) Essay

Student name:__________ 1) This type of software works with end users, application software, and computer hardware to

handle the majority of technical details.

A) Communications B) Application C) Utility D) System

2) This type of software can be described as end user software and is used to accomplish a

variety of tasks.

A) Communications B) Application C) Utility D) System

3) ________ provide additional information and request user input.

A) Dialog boxes B) Windows C) Toolbars D) Ribbons

4) Most general-purpose applications use a(n) ________ that displays graphical elements called

icons to represent familiar objects.

A) integrated package B) dialog box C) graphical user interface D) menu button

5) General-purpose applications include all the following except: A) web authoring B) word processors C) spreadsheets D) database management systems

6) This GUI uses interrelated ribbons, tabs, and galleries.

A) Character-based B) Ribbon C) Contextual D) Dialog

7) These organize commonly used commands into sets of related activities.

A) Buttons B) Galleries C) Ribbons D) Contextual tabs

8) To create documents that consist primarily of text, you need this software.

A) Presentation software B) Word processor C) Spreadsheet D) Database management

9) Which would be the most appropriate type of application to create, analyze and forecast

budgets?

A) DBMS B) Word processor C) Spreadsheet D) Presentation software

10) The electronic equivalent of a file cabinet is a ________.

A) database B) word processor C) spreadsheet D) query

11) Programs that combine a variety of visual objects to create attractive, visually interesting

presentations are called: A) graphs B) presentation software C) diagrams D) charts

12) Programs that allow you to mix text and graphics and focus on flexible page design and

layout.

A) B) C) D)

Databases Desktop publishing Word processors Image galleries

13) These are specialized graphics programs for editing or modifying digital photographs.

A) Image editors B) Desktop publishing C) Presentation graphics D) Illustrations

14) Image editors edit images consisting of thousands of pixels that form this type of image.

A) Vector B) Bitmap C) Object D) Electronic

15) This type of image is made up of geometric shapes or objects.

A) Raster B) Bitmap C) Vector D) Pixel

16) These programs are used to create and edit vector images.

A) Illustration programs B) Photo editors C) Presentation software D) Image galleries

17) ________ are used to edit videos to enhance quality and appearance.

A) Drawing programs B) Image editors C) Bitmap galleries D) Video editors

18) Which of the following programs would be used to create a website?

A) Image editor B) Illustration C) Desktop publishing D) Web authoring

19) Specialized and powerful programs, called ________, are typically used to create specialized

commercial sites.

A) graphical site maps B) web authoring programs C) hyperlinks D) microblogs

20) Web authoring programs that allow you to build a page without interacting directly with

HTML code are known as ________.

A) WYSIWYG editors B) flash apps C) animation editors D) mobile apps

21) Add-on programs for a variety of mobile devices, including cell phones and tablets.

A) Clouds B) Utilities C) QR codes D) Mobile apps

22) ________ make up the basic structure of a relational database with columns containing field

data and rows containing record information.

A) QR codes B) Tables C) Fields D) Workbooks

23) A website that provides access to specific mobile apps that can be downloaded either for a

nominal fee or free of charge.

A) QR store B) Cloud C) App store D) Mobile store

24) Which of the following is not a popular cloud suite or online office suite?

A) Google Workspace B) Apple iWorks C) Microsoft 365 D) Lotus Symphony

25) As opposed to general-purpose applications, which are widely used in nearly every

discipline, ________ applications are more narrowly focused.

A) specialized B) object-oriented C) electronic D) web authoring

26) ________ software is end user software designed to accomplish a variety of tasks.

A) Communications B) Application C) Utility D) System

27) In a Ribbon GUI, ________ are used to divide the ribbon into major activity areas.

A) groups B) dialog boxes C) tabs D) galleries

28) ________ are used to create text-based documents.

A) Databases B) Presentation programs C) Spreadsheets D) Word processors

29) ________ organize, analyze, and graph numeric data such as budgets and financial reports.

A) Spreadsheet programs B) Word processors C) Databases D) Presentation programs

30) A ________ is a collection of related data—the electronic equivalent of a file cabinet.

A) gallery B) database C) spreadsheet D) presentation

31) ________ are used to quickly create a presentation by providing predesigned styles and

layouts as well as suggested content based on the type you choose.

A) Galleries B) Tabs C) Templates D) Groups

32) ________ are programs that combine a variety of visual objects to create attractive, visually

interesting presentations.

A) DBMS B) Desktop publishers C) Spreadsheets D) Presentation software

33) ________ programs allow you to mix text and graphics to create publications of professional

quality.

A) Desktop publishing B) Spreadsheet C) Presentation D) Word processing

34) Digital photographs consist of thousands of dots, or ________, that form images.

A) vectors B) pixels C) bitmaps D) rasters

35) ________ images are made up of geometric shapes or objects.

A) Bitmap B) Pixel C) Vector D) Raster

36) Creating a website is called web ________.

A) processing B) management C) specializing D) authoring

37) ________ apps are add-on programs for a variety of devices including cell phones and

tablets.

A) B) C) D)

Mobile RPG Utility System

38) A(n) ________ store is where you can download applications to work with your mobile,

laptop, and desktop devices either for a nominal fee or free of charge.

A) cloud B) app C) mobile D) QR

39) Office suites are also known as ________ suites.

A) Lotus B) utility C) productivity D) symphony

40) Cloud suites are stored at a ________ on the Internet, rather than on your microcomputer.

A) blog site B) macrocomputer C) pod site D) server

41) System software can be described as end user software and is used to accomplish a variety of

tasks. ⊚ true ⊚ false 42) Application software includes mobile apps, general-purpose applications, and specialized

applications. ⊚ true ⊚ false 43) Microsoft Access is an example of general-purpose application software. ⊚ true ⊚ false 44) A window is a rectangular area that can contain a document, a program, or a message. ⊚ true ⊚ false 45) Microsoft applications use an interface with traditional menus and toolbars. ⊚ true ⊚ false 46) In a Ribbon GUI, a gallery displays the additional options. ⊚ true ⊚ false 47) In a Ribbon GUI, tabs are used to divide the ribbon into major activity areas. ⊚ true ⊚ false

48) Microsoft Word cannot be used to create simple web pages. ⊚ true ⊚ false 49) Microsoft Word can identify incomplete sentences, awkward wording, and incorrect

punctuation. ⊚ true ⊚ false 50) Functions, formulas, charts, and what-if analysis are common features of database

management systems. ⊚ true ⊚ false 51) The last worksheet in a workbook is often a summary of the preceding worksheets. ⊚ true ⊚ false 52) What-if analysis is a very powerful and simple tool to test the effects of different

assumptions in a spreadsheet. ⊚ true ⊚ false 53) A database is a collection of related data. ⊚ true ⊚ false 54) In a database, primary keys are often used to link tables. ⊚ true ⊚ false

55) Worksheets are only used for limited types of applications in certain professions. ⊚ true ⊚ false 56) Presentation software is an excellent tool to communicate a message and to persuade people. ⊚ true ⊚ false 57) Desktop publishing programs focus on page design and layout and provide greater flexibility

for this than word processors. ⊚ true ⊚ false 58) Image editors are used to create and edit vector images. ⊚ true ⊚ false 59) Illustration programs are specialized graphics programs for editing bitmap or raster images. ⊚ true ⊚ false 60) Web authoring programs are used to create sophisticated commercial websites. ⊚ true ⊚ false 61) Video apps are a favorite way to watch movie trailers and video blogs. ⊚ true ⊚ false

62) Cloud suites are stored on your hard drive and are available anywhere you can access the

Internet. ⊚ true ⊚ false 63) Many apps are written for a particular type of mobile device and will not run on other types. ⊚ true ⊚ false 64) What is the difference between system software and application software?

65) Describe a graphical user interface and the Ribbon GUI.

66) List the four types of general-purpose applications, describe what each application is used

for, and give an example of each.

67) Describe graphics programs, including video editors, image editing programs, illustration

programs, and desktop publishing programs. Indicate the use of each type of program.

68) Describe mobile apps.

69) Discuss the advantages and disadvantages of cloud suites or online office suites.

Answer Key Test name: chapter 3 1) D 2) B 3) A 4) C 5) A 6) B 7) C 8) B 9) C 10) A 11) B 12) B 13) A 14) B 15) C 16) A 17) D 18) D 19) B 20) A 21) D 22) B 23) C 24) D 25) A 26) B 27) C 28) D 29) A 30) B 31) C 32) D 33) A 34) B 35) C 36) D 37) A

38) B 39) C 40) D 41) FALSE 42) TRUE 43) TRUE 44) TRUE 45) FALSE 46) TRUE 47) TRUE 48) FALSE 49) TRUE 50) FALSE 51) FALSE 52) TRUE 53) TRUE 54) TRUE 55) FALSE 56) TRUE 57) TRUE 58) FALSE 59) FALSE 60) TRUE 61) TRUE 62) FALSE 63) TRUE 64) Essay 65) Essay 66) Essay 67) Essay 68) Essay 69) Essay

Student name:__________ 1) Which of the following is not a system software program type?

A) Utilities B) Device drivers C) Language translators D) Storage

2) This system software is responsible for managing your computer's resources including

memory, processing, and storage.

A) Utility B) Operating system C) Language translator D) Device driver

3) Which of the following is not a function of the operating system?

A) Managing resources B) Providing Internet access C) Providing a user interface D) Running applications

4) In many application programs, this feature is used to provide information or request input.

A) Windows B) Menus C) Dialog boxes D) Pointer

5) This type of boot occurs when the computer is already on and you restart it without turning

off the power.

A) Generic boot B) Live boot C) Warm boot D) Cold boot

6) Most operating systems support the ability to switch between different applications. This is

called ________.

A) multitasking B) booting C) translating D) driving

7) In a network operating system, this computer coordinates all communication between

computers.

A) Client B) Server C) Terminal D) Mode

8) The category of operating system used for small electronic devices.

A) Network B) Embedded C) Stand-alone D) Open source

9) The operating system is often referred to as the software environment or software ________.

A) network B) platform C) window D) desktop

10) The most widely used personal computer operating system.

A) macOS B) Netware C) Linux D) Windows

11) This version of macOS includes the ability to control multiple devices from one keyboard

and mouse, improved videoconferencing tools, and ways to customize notifications to reduce distractions when working.

A) High Sierra B) Monterey C) Mojave D) Yosemite

12) This operating system is widely used by servers on the web, mainframe computers, and very

powerful personal computers.

A) Windows B) macOS 12 C) Linux D) UNIX

13) This operating system is designed to run only with Apple computers.

A) Windows B) Linux C) macOS D) UNIX

14) This version of UNIX is an open source operating system that is an alternative to Windows.

A) Monterey B) Lion C) Linux D) macOS

15) This type of embedded operating system is used by cell phones.

A) Desktop B) Mobile C) Network D) Stand-alone

16) In a virtualized environment, this operating system runs on the physical machine.

A) Guest B) Client C) Host D) Home

17) Which of the following is not a popular desktop operating system?

A) Windows 11 B) Android C) Linux D) macOS 12

18) Which of the following is a popular mobile operating system?

A) UNIX B) Windows 11 Mobile C) Linux D) Android

19) When a single physical computer runs this type of software, it operates as though it were two

or more separate and independent computers.

A) Backup B) File compression C) Troubleshooting D) Virtualization

20) ________ accept commands through text or speech to allow intuitive interaction with your

computer, cell phone, or tablet and coordinate personal data across multiple applications.

A) Storage management programs B) Troubleshooting programs C) Virtual assistants D) Search programs

21) ________ programs provide a quick and easy way to search or examine an entire computer

system to help you find specific applications, data, or other files.

A) Search B) Storage management C) Diagnostic D) Virtual assistant

22) ________ programs help solve the problem of running out of storage space by providing lists

of application programs, stored videos, and other program files so that you can eliminate unused applications or archive large files elsewhere.

A) Virtual assistant B) Backup C) Troubleshooting D) Storage management

23) A computer can become infected with viruses in all the following ways, except by ________.

A) opening attachments to e-mail messages B) downloading software from the Internet C) downloading files from the Web D) creating a new folder on your computer

24) Most ________ are accompanied by several common utility programs, including a search

program, a storage management program, and a backup program.

A) servers B) operating systems C) virtual machines D) virtual assistants

25) ________ software consists of operating systems, utilities, device drivers, and language

translators.

A) Device B) Suite C) Mobile D) System

26) A(n) ________ converts the programming instructions written by programmers into a

language that the computer understands and processes.

A) language translator B) device driver C) app D) utility

27) The ________ system coordinates computer resources, provides the user interface, and runs

applications.

A) sector B) operating C) device D) translator

28) ________ are graphic representations for a program, type of file, or function.

A) Sectors B) Drivers C) Icons D) Pixels

29) Cell phone operating systems are a type of ________ operating system.

A) network B) stand-alone C) DBMS D) real-time

30) ________ operating systems are used to control and coordinate computers that are linked

together.

A) Network B) Embedded C) Stand-alone D) Real-time

31) Windows Server is an example of a(n) ________ operating system.

A) embedded B) network C) real-time D) stand-alone

32) ________ operating systems control a single desktop or laptop computer.

A) Network B) Real-time C) Stand-alone D) Embedded

33) The ________ is often referred to as the software environment or software platform.

A) device driver B) language translator C) utility software D) operating system

34) ________ is an operating system widely used by servers on the web, mainframe computers,

and very powerful personal computers.

A) UNIX B) Lotus C) Windows D) macOS

35) ________ refers to the process whereby a single physical computer can support multiple

operating systems.

A) Convergent device B) Virtualization C) Dependency D) File compression

36) Troubleshooting or ________ programs recognize and correct problems.

A) backup B) virtualization C) diagnostic D) virtual assistant

37) Antivirus programs, backup programs, and virtual assistants are all examples of ________

programs.

A) device driver B) operating system C) language translator D) utility

38) ________ are specialized programs designed to make computing easier.

A) Utilities B) Device drivers C) Virtualization assistants D) Language translators

39) Microsoft Windows 11 has the virtual assistant: A) Alexa B) Cortana C) Google Assistant D) Siri

40) All major operating systems offer ________ utilities to save a copy of your device’s data.

A) diagnostic B) search C) backup D) storage management

41) In a virtualized environment, the operating system of each virtual machine is known as the

________ operating system.

A) host B) client C) home D) guest

42) ________ programs guard your computer system against viruses or other damaging programs

that can invade your computer system.

A) Antivirus B) Troubleshooting C) Search D) Backup

43) System software is a single program. ⊚ true ⊚ false 44) System software cannot handle technical details without user intervention. ⊚ true ⊚ false 45) Starting or restarting a computer is called tasking the system. ⊚ true ⊚ false 46) Many operating systems now include voice assist tools that allow a user to directly issue

commands. ⊚ true ⊚ false

47) In a network environment, the network server computer coordinates all communications

between the other computers. ⊚ true ⊚ false 48) A standard desktop computer comes with an embedded operating system. ⊚ true ⊚ false 49) The operating system is often referred to as the software platform. ⊚ true ⊚ false 50) Cell phones generally include a network operating system. ⊚ true ⊚ false 51) Because macOS 12 Monterey market share is so large, more application programs are

developed to run under macOS 12 than any other operating system. ⊚ true ⊚ false 52) Linux is a popular and powerful alternative to the Windows operating system. ⊚ true ⊚ false 53) When a single physical computer runs a special program known as virtualization software, it

operates as though it were two or more separate and independent computers, known as virtual machines. ⊚ true ⊚ false

54) Google’s Chrome OS integrates with web servers using cloud computing and storage to run

applications and to perform other functions. ⊚ true ⊚ false 55) Based on the macOS, Android is designed for Apple’s iPhone and iPad. ⊚ true ⊚ false 56) Programs such as word processors and spreadsheets are known as utilities. ⊚ true ⊚ false 57) Backup programs can identify and remove unused files and applications. ⊚ true ⊚ false 58) Antivirus programs guard your computer system against viruses or other damaging programs

that can invade your computer system. ⊚ true ⊚ false 59) There are several ways in which you can "catch" a computer virus. ⊚ true ⊚ false 60) Utility suites come with one program only. ⊚ true ⊚ false

61) What are the three basic functions of an operating system?

62) What are some of the common features that operating systems and application programs

share?

63) Describe the three categories of operating systems.

64) How are Windows and Macintosh operating systems similar? How are they different?

65) What are some of the features of Windows 11?

66) List some of the features of macOS 12 Monterey.

67) What are the six most essential utility programs?

68) As you use your computer, your hard disk will fill with photos, videos, documents, and

applications which may slow down your computer. What part of an operating system can help with this?

69) Describe the two best-known embedded mobile operating systems.

Answer Key Test name: chapter 4 1) D 2) B 3) B 4) C 5) C 6) A 7) B 8) B 9) B 10) D 11) B 12) D 13) C 14) C 15) B 16) C 17) B 18) D 19) D 20) C 21) A 22) D 23) D 24) B 25) D 26) A 27) B 28) C 29) D 30) A 31) B 32) C 33) D 34) A 35) B 36) C 37) D

38) A 39) B 40) C 41) D 42) A 43) FALSE 44) FALSE 45) FALSE 46) TRUE 47) TRUE 48) FALSE 49) TRUE 50) FALSE 51) FALSE 52) TRUE 53) TRUE 54) TRUE 55) FALSE 56) FALSE 57) FALSE 58) TRUE 59) TRUE 60) FALSE 61) Essay 62) Essay 63) Essay 64) Essay 65) Essay 66) Essay 67) Essay 68) Essay 69) Essay

Student name:__________ 1) With these systems, input and output devices are located outside the system unit.

A) Desktop systems B) Personal digital assistants C) Smartphones D) Laptop computers

2) This type of computer is very similar to cell phones, although it is larger, heavier, and

generally more powerful.

A) Laptop B) Tablet C) Desktop D) Smartphone

3) A byte is formed by a group of ________.

A) 4 bits B) 8 bits C) 12 bits D) 16 bits

4) Which of the following is not a character encoding standard?

A) EBCDIC B) ASCII C) CISC D) Unicode

5) This character encoding scheme allows non-English characters and special characters to be

represented.

A) ASCII B) Unicode C) EBCDIC D) ANSIC

6) The system board is also known as the ________.

A) expansion slot B) motherboard C) expansion card D) bus

7) On the motherboard, the connection points for chips are referred to as ________.

A) slots B) sockets C) ports D) lines

8) Tiny circuit boards etched onto squares of sandlike material, called silicon, are called

________.

A) buses B) slots C) sockets D) chips

9) Integrated circuits typically are mounted on ________, which are then plugged into the

system board.

A) slots B) pins C) ports D) chip carriers

10) Which of the following is a function of the control unit?

A) It provides pathways that support communication among the various electronic

components.

B) It directs the movement of electronic signals between memory and the arithmeticlogic unit.

C) It performs fundamental math operations like addition, subtraction, and so on.

D) It uses the logic to compare two pieces of data.

11) Pathways that support communication among the various electronic components on the

system board are called ________.

A) bus lines B) network lines C) logic paths D) gate ways

12) In most personal computer systems, the CPU is contained on a single chip called the

________.

A) semiconductor B) ALU C) microprocessor D) control unit

13) Term used to describe the number of bits that a CPU can access at one time.

A) Bitrate B) Word C) Pulse width D) Character

14) A 32-bit-word computer can access ________.

A) 2 bytes at a time B) 16 bytes at a time C) 4 bytes at a time D) 8 bytes at a time

15) The processing speed of a microprocessor is typically represented by its ________.

A) bus line B) control unit C) clock speed D) ALU

16) Which of the following allows a computer to run two or more operations simultaneously?

A) Coprocessors B) Multiplexing C) Multicore processors D) Binary system

17) For multicore processors to be used effectively, computers must understand how to divide

tasks into parts that can be distributed across each core—an operation called ________.

A) arithmetic-logic processing B) multiplexer processing C) parallel processing D) graphics coprocessing

18) A type of specialty processor devoted exclusively to protecting your privacy.

A) Data cards B) Micro cards C) Cryptoprocessor D) Embedded cards

19) These specialty chips are designed to improve specific computing operations such as

displaying 3-D images and encrypting data.

A) Smartcards B) CPUs C) Coprocessors D) NIC cards

20) Frequently accessed information is held in ________.

A) the hard drive B) cache memory C) flash memory D) read only memory

21) With this type of memory, large programs are divided into parts and the parts are stored on a

secondary device, usually a hard disk.

A) Flash B) Cache C) Virtual D) Extended

22) Which of the following offers a combination of the features of RAM and ROM? A) DRAM B) DDR C) Flash memory D) Cache memory

23) All the following are commonly used units of measurement to describe memory capacity,

except ________.

A) megabyte (MB) B) gigabyte (GB) C) terabyte (TB) D) nanobyte (NB)

24) When you reboot your system, the computer follows start-up instructions stored in this type

of memory.

A) DRAM B) SDRAM C) Cache D) Flash

25) Most personal computers allow users to expand their systems by providing these on the

system board.

A) Expansion slots B) Ports C) Sound cards D) Network cards

26) Which of the following can be used to connect several devices to the system unit and are

widely used to connect keyboards, mice, printers, storage devices, and a variety of specialty devices?

A) USB port B) SATA C) Parallel port D) Firewire bus

27) These types of ports typically provide high-definition video and audio, making it possible to

use a computer as a video jukebox or an HD video recorder.

A) HDMI B) Firewire C) Ethernet D) Thunderbolt 3

28) Most desktop and laptop computers come with a standard set of ports for connecting

________, such as a monitor and keyboard.

A) ethernets B) HDMIs C) peripherals D) FireWire devices

29) Which of the following ports is the port found on most laptops and desktops?

A) USB-A B) Thunderbolt 3 C) FireWire D) USB-C

30) Laptops typically use ________ that are typically located outside the system unit.

A) AC adapters B) batteries C) power supply units D) MiniDC

31) The ________, also known as the system chassis, is a container that houses most of the

electronic components that make up a computer system.

A) CPU B) system unit C) ALU D) microprocessor

32) ________, also known as mini notebooks, are lighter and thinner with longer battery life than

most laptops.

A) Semiconductors B) Microprocessors C) Tablets D) Ultrabooks

33) The most widely used character encoding standard today is ________.

A) ASCII B) CISC C) EBCDIC D) Unicode

34) The ________ system consists of only two digits—0 and 1.

A) binary B) multiplexing C) coprocessor D) multicore

35) A ________ is the number of bits that can be accessed at one time by the CPU. A) pulse width B) bit rate C) word D) character

36) ________ operations consist of making comparisons.

A) Microprocessor B) Multicore C) Specialty D) Logical

37) A(n) ________-bit-word computer can access eight bytes of information at a time.

A) 64 B) 128 C) 256 D) 512

38) ________ allow a single computer to run two or more operations at the same time.

A) Parallel processors B) Multicore processors C) Coprocessors D) Graphics processors

39) ________ memory improves processing by acting as a temporary high-speed holding area

between the memory and the CPU. A) Flash B) Virtual C) Cache D) Read only

40) ________ memory uses the hard drive to substitute for RAM. A) Cache B) Flash C) Hard drive D) Virtual

41) For multicore processors to be used effectively, computers must understand how to divide

tasks into parts that can be distributed across each core—an operation called ________.

A) parallel processing B) graphic coprocessing C) multicore processing D) micro processing

42) ________ cards are used to connect a computer to a network.

A) MiniDC B) Network adapter C) Battery D) AC adapter

43) ________ allow computers to be connected without cables.

A) Expansion slots B) Sound cards C) Wireless network cards D) Ports

44) Network interface cards (NIC) are connected through ________ on the system board.

A) wireless network cards B) ports C) sound cards D) expansion slots

45) ________ buses connect the CPU to memory on the system board.

A) System B) Parallel C) Firewire D) SATA

46) The number of bits that can travel simultaneously down a bus is known as the bus ________.

A) expandability B) width C) lines D) length

47) ________ ports are the standard high-speed networking ports for many of today's computers.

A) Specialized B) ASCII C) Ethernet D) Bus

48) ________ ports provide high-speed connections to specialized devices such as camcorders

and storage devices.

A) USB B) DVI C) Thunderbolt 3 D) FireWire

49) ________ ports are audiovisual ports typically used to connect large monitors. They are

popular on gaming computers with high-end graphics cards.

A) Thunderbolt 3 B) FireWire C) Ethernet D) Display

50) ________ ports are a high-speed version of USB-C ports.

A) USB-B B) Thunderbolt 3 C) FireWire D) Ethernet

51) ________ ports are audiovisual ports typically used to connect large monitors.

A) FireWire B) USB-C C) Display D) Thunderbolt 3

52) Desktop computers have a(n) ________ unit, located within the system unit, which plugs into

a standard wall outlet, converts AC to DC, and provides the power to drive all the system unit components.

A) battery B) bus C) miniDC D) power supply

53) The system unit, also known as the system chassis, is a container that houses most of the

electronic components that make up a computer system. ⊚ true ⊚ false 54) ASCII supports languages such as Chinese and Japanese. ⊚ true ⊚ false 55) The ALU tells the rest of the computer system how to carry out a program's instructions. ⊚ true ⊚ false 56) The control unit directs the movement of electronic signals between the memory and the

ALU. ⊚ true ⊚ false

57) A 64-bit-word computer can access 8 bytes at a time. ⊚ true ⊚ false 58) Parallel processing requires a computer to perform one complete task before beginning the

next task. ⊚ true ⊚ false 59) RAM is considered temporary, or volatile, storage. ⊚ true ⊚ false 60) Virtual memory is stored on a RAM chip. ⊚ true ⊚ false 61) Read-only memory (ROM) chips have information stored in them by the manufacturer. ⊚ true ⊚ false 62) Graphics cards connect the system board to secondary storage. ⊚ true ⊚ false 63) The number of bits that can travel simultaneously down a bus is known as the word size. ⊚ true ⊚ false 64) A bus is a pathway for bits representing data and instructions. ⊚ true ⊚ false

65) DVI ports provide connections to digital monitors. ⊚ true ⊚ false 66) USB ports are used to connect keyboards, mice, printers, storage devices, and a variety of

specialty devices. ⊚ true ⊚ false 67) FireWire ports are used to connect keyboards, mice, printers, and storage devices. ⊚ true ⊚ false 68) Cables are used to connect exterior devices to the system unit via the ports. One end of the

cable is attached to the device, and the other end has a connector that is attached to a matching connector on the port. ⊚ true ⊚ false 69) DP are an audiovisual port typically used to connect large monitors. ⊚ true ⊚ false 70) HDMI ports make it possible to use a computer as a video jukebox or an HD video recorder. ⊚ true ⊚ false 71) Computers require direct current (DC) to power their electronic components and to represent

data and instructions. ⊚ true ⊚ false

72) Compare and contrast the five most common types of system units.

73) Describe the character encoding schemes.

74) How is the multicore chip useful for personal computers?

75) Explain expansion slots and cards.

76) Describe the three principal types of expansion buses.

77) Describe specialty ports including DP, DVI, and FireWire.

Answer Key Test name: chapter 5 1) A 2) B 3) B 4) C 5) B 6) B 7) B 8) D 9) D 10) B 11) A 12) C 13) B 14) C 15) C 16) C 17) C 18) C 19) C 20) B 21) C 22) C 23) D 24) D 25) A 26) A 27) A 28) C 29) A 30) A 31) B 32) D 33) D 34) A 35) C 36) D 37) A

38) B 39) C 40) D 41) A 42) B 43) C 44) D 45) A 46) B 47) C 48) D 49) D 50) B 51) C 52) D 53) TRUE 54) FALSE 55) FALSE 56) TRUE 57) TRUE 58) FALSE 59) TRUE 60) FALSE 61) TRUE 62) FALSE 63) FALSE 64) TRUE 65) TRUE 66) TRUE 67) FALSE 68) TRUE 69) TRUE 70) TRUE 71) TRUE 72) Essay 73) Essay 74) Essay 75) Essay 76) Essay 77) Essay

Student name:__________ 1) ________ is any data or instructions that are entered into a computer.

A) Digital B) Output C) Information D) Input

2) The arrangement of keys on a keyboard, QWERTY reflects the keyboard layout by

________.

A) representing the phonetics of the alphabets most closely associated with the keyboard B) taking the letters of the first six alphabetic characters found on the top row of keys C) using the alphabetic characters most frequently used on the keyboard D) using the letters of the alphabetic characters that are closest to access while typing

3) Keyboards that include all the keys found on a typical virtual keyboard, as well as extra keys,

such as function and navigation keys.

A) Laptop B) Traditional C) Cell phone D) Combination

4) Type of keyboard that uses a touch screen as the input device.

A) PDA B) Wireless C) Traditional D) Virtual

5) A keyboard key, like Caps Lock, which turns a feature on or off is called a ________ key.

A) power B) toggle C) function D) combination

6) This penlike device is typically used with tablets and mobile devices.

A) Mechanical pencil B) Game controller C) Multitouch device D) Stylus

7) The study of human factors related to things people use.

A) Headgear B) RSI C) Technical study D) Ergonomics

8) These screens can be touched with more than one finger, which allows for interactions such

as rotating graphical objects on the screen with your hand or zooming in and out by pinching and stretching your fingers.

A) Touch B) CRT C) Multitouch D) LCD

9) Which of the following is not a type of scanning device?

A) Optical scanner B) Bar code reader C) Stylus D) Character and mark recognition

10) Bar code readers use ________ embedded in them to read bar codes.

A) coprocessors B) magnetic cells C) RFID microchip D) photoelectric cells

11) This reading device is used in banks to read the numbers on the bottom of checks and deposit

slips.

A) B) C) D)

MICR OCR OMR UPC

12) Which of the following types of character recognition systems is used for standardized

multiple-choice testing?

A) UPC B) MICR C) OMR D) OCR

13) OMR, OCR, and MICR are all types of ________.

A) radio frequency card readers B) magnetic card readers C) bar code readers D) character and mark recognition devices

14) ________-input devices convert sounds into a form that can be processed by the system unit.

A) Electrolyzing B) Plotting C) Webcam D) Audio

15) The most widely used audio-input device is the ________.

A) Webcam B) radio frequency card reader C) microphone D) stylus

16) The series of dots that form the image on a monitor are called ________ A) picas B) bits C) pixels D) bytes

17) This indicates the monitor’s ability to display colors by comparing the light intensity of the

brightest white to the darkest black.

A) Contrast ratio B) Dot pitch C) Active display area D) Resolution

18) The distance between each pixel.

A) Dot pitch B) Refresh rate C) Resolution D) Word size

19) The size, or ________, is measured by the diagonal length of a monitor’s viewing area.

A) resolution B) active display area C) aspect ratio D) dot pitch

20) The proportional relationship between a display’s width and height.

A) Aspect ratio B) Resolution C) Dot pitch D) Clock speed

21) A dedicated, mobile device for storing and displaying e-books and other electronic media

including electronic newspapers and magazines.

A) E-book reader B) Interactive whiteboard C) HDTV D) Flat panel monitor

22) Specialized devices with a large display connected to a computer projector that are widely

used in classrooms and corporate boardrooms.

A) Scanners B) HDTV C) E-books D) Digital or interactive whiteboards

23) What kind of specialized monitor is used for cell phones with screens that wrap around the

edges of the phone and for curved monitors whose edges wrap toward the viewer?

A) Flat-panel monitor B) Interactive whiteboard C) Flexible screens D) Digital projector

24) Which of the following statements is incorrect?

A) Printer resolution is measured in dpi (dots per inch).

B) Printer output is often called hard copy.

C) Memory within a printer is used to store printing instructions and documents waiting

to be printed.

D) Printer speed is measured in the number of words printed per minute.

25) Two categories of laser printers are ________.

A) thermal and personal B) personal and shared C) ink-jet and high-definition D) active matrix and passive matrix

26) Which of the following printer features enables you to print on both sides of a sheet of paper?

A) Simplex B) Duplex C) Resolution D) Dual Matrix

27) Printers connected to the Internet that provide printing services to others on the Internet are

called ________.

A) dot-matrix printers B) thermal printers C) plotters D) cloud printers

28) The most widely used audio-output devices.

A) Microphones B) S and headphones C) Cloud printers D) Faxes

29) Which of the following have sensors that collect data about your hand movements?

A) Unmanned aerial vehicles (UAV) B) Multifunctional devices C) PDAs D) VR controllers

30) ________ are used primarily on cell phones and tablets.

A) Mouse pointers B) Ethernet ports C) Virtual keyboards D) Game controllers

31) The mouse, game controllers, and touch screens are all types of ________ devices.

A) MIDI B) Ethernet C) bus D) pointing

32) Flatbed, document, and portable are types of ________ that accept documents and convert

them into machine-readable form.

A) optical scanners B) recognition devices C) coprocessors D) RFID readers

33) Supermarkets use ________ to scan codes printed on product containers.

A) photoelectric cells B) bar code readers C) OCR readers D) RFID microchips

34) The most common card reader is the ________ card reader which reads encoded information

stored on a thin magnetic strip located on the back of the card.

A) bar code B) QR code C) magnetic D) OCR

35) ________ tags are tiny chips that can be embedded into almost anything and contain

information used to track and locate lost pets; to monitor production and update inventory; to record prices, product descriptions, and locations of retail items.

A) UPC B) OCR C) Bar code D) RFID

36) ________ recognition is often used to score standardized multiple-choice tests.

A) Optical-mark B) Magnetic ink character C) Radio frequency D) Optical-character

37) ________ are specialized digital video cameras that capture images and send them to a

computer for broadcast over the Internet.

A) RFIDs B) Webcams C) Pods D) Stylus

38) ________ connect to computers and project computer output and can control the computer

with the use of a special pen.

A) Active display areas B) Flat panel monitors C) Digital whiteboards D) E-book readers

39) ________ printers use a technology similar to that used in a photocopying machine.

A) Dot-matrix B) Cloud C) Thermal D) Laser

40) ________ printers are widely used with ATMs. A) Thermal B) Dot-matrix C) Cloud D) Laser

41) ________ printers are printers connected to the Internet that provide printing services to

others on the Internet.

A) Laser B) Cloud C) Dot-matrix D) Thermal

42) ________ are special-purpose printers that use output from graphics tablets or other graphical

input devices that are typically found in architectural and engineering environments.

A) Dot-matrix B) Laser printers C) Plotters D) Thermal printers

43) 3D printers, also known as ________, create three-dimensional shapes by adding very thin

layer after layer of material until the final shape is fully formed.

A) virtual reality B) cloud printing C) multifunctional printing D) additive manufacturing

44) ________ combine(s) the capabilities of a scanner, printer, fax, and copy machine.

A) Multifunctional devices B) Virtual reality C) Parallel devices D) Multiprocessors

45) Today’s ________ are inexpensive, faster, and smarter, making them a valuable tool and fun

high-tech toy.

A) additive manufacturing B) unmanned aerial vehicles C) MiniDC D) multifunctional devices

46) ________ is the distance between pixels on a monitor.

A) Resolution B) Bit size C) Dot pitch D) Contrast ratio

47) ________ indicates a monitor’s ability to display colors by comparing the light intensity of

the brightest white to the darkest black.

A) Resolution B) Dot pitch C) Pixel width D) Contrast ratio

48) ________ indicates the proportional relationship between a display’s width and height.

A) Aspect ratio B) Bit rate C) Contrast ratio D) Dot pitch

49) A(n) ________ is any injury that is caused by fast, repetitive work that can generate neck,

wrist, hand, and arm pain.

A) VRI B) RSI C) pointer D) ergonomy

50) Virtual reality (VR) strives to create a virtual or ________ experience by using specialized

hardware that includes headgear and gloves.

A) duplicate B) Ethernet C) immersive D) internet

51) The most widely used input devices are monitors, printers, and keyboards. ⊚ true ⊚ false 52) Combination keys perform an action when held down in combination with another key. ⊚ true ⊚ false 53) Handwriting recognition software translates handwritten notes into a form that the system

unit can process. ⊚ true ⊚ false 54) A touch screen is classified as a special type of scanning device. ⊚ true ⊚ false 55) A stylus interacts with the computer through handwriting recognition software. ⊚ true ⊚ false 56) Multitouch screens allow for interaction such as rotating graphical objects on the screen with

your hand. ⊚ true ⊚ false 57) Optical scanners recognize individual letters or images. ⊚ true ⊚ false

58) A magnetic card reader does not require the card to actually make contact with the reader. ⊚ true ⊚ false 59) An MICR device senses the presence or absence of a mark, such as a pencil mark. ⊚ true ⊚ false 60) The monitor size is measured by the diagonal length of the viewing area. ⊚ true ⊚ false 61) Output devices are any hardware used to provide or to create output. ⊚ true ⊚ false 62) Flexible screens allow digital devices to display images on non-flat surfaces. ⊚ true ⊚ false 63) Digital or interactive whiteboards display a computer’s desktop and can be controlled using a

special pen or a finger. ⊚ true ⊚ false 64) E-ink produces images that reflect light like ordinary paper, making the display easy to read. ⊚ true ⊚ false

65) Resolution for a printer is a measure of the clarity of images produced, measured in dpi (dots

per inch). ⊚ true ⊚ false 66) Shared laser printers typically support color, are more expensive, and are used by a group of

people. ⊚ true ⊚ false 67) Cloud printers provide printing services to users without access to the Internet. ⊚ true ⊚ false 68) Thermal printers use heat elements to produce images on heat-sensitive paper and are used at

ATMs and gasoline pumps. ⊚ true ⊚ false 69) Wireless audio-output connections typically use Bluetooth technology. ⊚ true ⊚ false 70) Multifunctional devices (MFDs) are used to capture as well as play back recorded sounds. ⊚ true ⊚ false 71) One particular type of RSI, carpal tunnel syndrome, found among heavy computer users,

consists of damage to nerves and tendons in the hands. ⊚ true ⊚ false

72) Robots use cameras, microphones, and other sensors as inputs; outputs can be as complex as

exploring damaged nuclear reactors to as simple as taking a photo. ⊚ true ⊚ false 73) Unmanned aerial vehicles (UAV) are too expensive for anything but military budgets. ⊚ true ⊚ false 74) Describe some recommendations to avoid health risks associated with computer use.

75) How does an optical scanner work?

76) How does a bar code reader work?

77) What are character and mark recognition devices? Describe their uses.

78) How is voice recognition technology being used today?

79) Describe the basic distinguishing features of monitors that affect clarity including resolution,

dot pitch, contrast ratio, active display area, and aspect ratio.

80) What are flexible screens and how are they used? What is a digital projector?

81) What is a multifunctional device? What are the advantages/disadvantages of such a device?

82) What is a flat-panel monitor? What are the basic types of flat-panel monitors?

Answer Key Test name: chapter 6 1) D 2) B 3) A 4) D 5) B 6) D 7) D 8) C 9) C 10) D 11) A 12) C 13) D 14) D 15) C 16) C 17) A 18) A 19) B 20) A 21) A 22) D 23) C 24) D 25) B 26) B 27) D 28) B 29) D 30) C 31) D 32) A 33) B 34) C 35) D 36) A 37) B

38) C 39) D 40) A 41) B 42) C 43) D 44) A 45) B 46) C 47) D 48) A 49) B 50) C 51) FALSE 52) TRUE 53) TRUE 54) FALSE 55) TRUE 56) TRUE 57) FALSE 58) FALSE 59) FALSE 60) TRUE 61) TRUE 62) TRUE 63) TRUE 64) TRUE 65) TRUE 66) TRUE 67) FALSE 68) TRUE 69) TRUE 70) FALSE 71) TRUE 72) TRUE 73) FALSE 74) Essay 75) Essay 76) Essay 77) Essay

78) Essay 79) Essay 80) Essay 81) Essay 82) Essay

Student name:__________ 1) Hard disks store and organize files using all the following, except ________.

A) tracks B) sectors C) cylinders D) paths

2) Which of the following is true about an internal hard disk?

A) Variable amount of storage B) Often stores the operating system C) Portable D) Slow

3) On a hard disk each track is divided into invisible wedge-shaped sections called ________.

A) bits B) platters C) cylinders D) sectors

4) ________ are a popular solution for individuals and businesses where access speed is not

essential, but capacity and durability are crucial.

A) Network drives B) Internal hard disks C) USB drives D) External hard disks

5) Which of the following is not an example of secondary storage?

A) External hard drives B) RAID C) RAM D) Flash drives

6) An external hard disk ________.

A) is heavy B) is hard to remove C) cannot be used in addition to an internal hard disk D) usually connects to a USB or Thunderbolt port

7) Storage that retains its data after the power is turned off is referred to as ________.

A) volatile storage B) sequential storage C) direct storage D) nonvolatile storage

8) The process of accessing information from secondary storage devices is referred to as

________.

A) backing up B) restoring C) writing D) reading

9) The ________ of a secondary storage device indicates how much data the storage medium

can hold.

A) access B) capacity C) memory D) storage

10) Which of the following measures the amount of time required by the storage device to

retrieve data and programs?

A) Nonvolatile media B) Capacity C) Access speed D) RAM

11) One way to improve the storage capacity of a hard disk is to ________.

A) format often B) use file compression C) increase memory D) use disk caching

12) This process improves system performance by acting as a temporary high-speed holding area

between a secondary storage device and the CPU. A) Data compression B) Data access C) Disk caching D) RAID

13) Which of the following characteristics about RAID is incorrect?

A) expanded storage capability B) fast access speed C) highly reliable D) one high-capacity hard disk drive

14) Four ways to improve the performance of a hard disk include A) disk caching, RAID, network drives, and file expansion.

B) file compression, disk caching, hybrid drives, and file encryption.

C) disk caching, hybrid drives, RAID, and file compression.

D) RAID, file compression, cloud storage, and disk expansion.

15) Which of these is not an example of solid-state storage?

A) Digital versatile disc B) SSDs C) Flash memory cards D) USB drives

16) Cell phones use which of these storage technologies?

A) Optical drive B) Digital versatile disc C) Flash memory card D) Flash drive

17) Optical discs use these to represent data.

A) Analog signals B) Magnetic charges C) Pits and lands D) Laser beams

18) A CD-RW disc ________.

A) can be written to only once B) can be erased and rewritten C) cannot be written on D) cannot be erased

19) All the following are true of DVD-ROM drives except: A) They are also known as erasable optical discs.

B) They can provide over two hours of high-quality video and sound comparable to that

found in motion picture theatres.

C) They are a type of optical disc.

D) DVD-ROM stands for "digital versatile disc–read only memory.”

20) The large-capacity, high-definition optical discs designed to store hi-def video and video

games are ________.

A) DVD-RAM B) HD DVD C) Blu-ray D) HD CD

21) These discs have a capacity of 50 gigabytes on one side.

A) HD DVD B) CD C) DVD D) Blu-Ray

22) Solid-state storage devices are different than hard disks in that they ________.

A) have no moving parts B) have a higher capacity C) have slower access speed D) are volatile

23) What is it called when servers on the Internet supply applications as a service, rather than a

product?

A) Digital versatile computing B) Service computing C) Cloud computing D) Optical computing

24) This allows you to upload and store documents on the Internet.

A) Cloud storage B) Flash drive C) solid-state storage D) Hard Disk drive

25) Which of these is not a mass storage device?

A) RAID system B) File server C) Optical disc D) Organizational cloud storage

26) ________ speed is the measure of the amount of time required by a storage device to retrieve

data and programs.

A) Pixel B) Bit rate C) Ethernet D) Access

27) Tracks are divided into invisible wedge-shaped sections called ________.

A) sectors B) cylinders C) platters D) bits

28) ________ improves hard-disk performance by anticipating data needs and reducing time to

access data from secondary storage.

A) File decompression B) Disk caching C) Formatting D) RAID

29) A(n) ________ hard disk is typically connected to a USB or Thunderbolt port.

A) internal B) cloud C) external D) Ethernet

30) ________ are storage drives that contain both solid-state storage and hard disks in an attempt

to gain the speed and power benefits of SSDs while still having the low cost and large capacity of hard drives.

A) Flash drives B) Disk caches C) USB drives D) Hybrid drives

31) ________ programs scan files for ways to reduce the amount of required storage.

A) File compression B) Disk caching C) File decompression D) Data caching

32) ________ expands compressed files.

A) Disk caching B) File decompression C) Data caching D) File compression

33) Due to its expanded storage capability, fast access speed, and high reliability, ________ is

(are) often used by Internet servers and large organizations.

A) RAM B) external hard drives C) RAID D) flash drives

34) USB drives are also known as ________ drives.

A) RAID B) external hard C) RAM D) flash

35) ________ memory cards are a form of a solid-state storage device widely used in cell

phones, laptops, and GPS navigation systems.

A) Flash B) SSD C) Digital versatile disc D) RAID

36) CD-ROM is an example of a(n) ________ type of storage medium.

A) solid-state B) optical disc C) mass storage D) volatile

37) DVD-R stands for DVD ________.

A) RAID B) readable C) recordable D) RAM

38) Typically a personal computer uses a(n) ________ to store the operating system and software

applications.

A) flash drive B) external hard disk C) optical drive D) internal hard disk

39) DVD stands for digital ________ disc.

A) versatile B) verifiable C) virtual D) volatile

40) The hi-def largest capacity format for optical discs is the ________ disc.

A) HD DVD B) Ultra HD Blu-ray C) HD CD D) DVD-RAM

41) Three common storage options discussed in your text are hard disk, ________, and solid-

state storage.

A) virtual disc B) read/write storage C) optical disc D) Blu-ray storage

42) With ________, or online storage, you can access your files from any computer with an

Internet connection.

A) Blu-ray B) virtual storage C) optical D) cloud storage

43) A good way to share files with others is to use a(n) ________, or online, storage service.

A) cloud storage B) flash drive C) virtual storage D) external drive

44) Most large organizations store data through a strategy called a(n) ________ to promote

efficient and safe use of data across the networks within their organizations.

A) organizational cloud B) enterprise storage system C) mass storage device D) storage area network

45) Media are the actual physical material that holds the data and programs. ⊚ true ⊚ false 46) The process of saving information to a secondary storage device is referred to as embedding. ⊚ true ⊚ false

47) Secondary storage provides temporary or volatile storage. ⊚ true ⊚ false 48) Hard disks use tracks, sectors, and cylinders to store and organize files. ⊚ true ⊚ false 49) Typically, hybrid drives use SSD to store the operating system and applications and hard

disks to store videos, music, and documents. ⊚ true ⊚ false 50) Network hard disk drives exist local to the system unit, either within the system unit or

nearby. ⊚ true ⊚ false 51) External hard drives are used primarily to complement an internal hard disk. ⊚ true ⊚ false 52) External hard disks use different technology than internal hard disks. ⊚ true ⊚ false 53) Disk caching improves hard-disk performance by compressing files. ⊚ true ⊚ false

54) Disk caching uses a combination of hardware and software. ⊚ true ⊚ false 55) RAID connects several inexpensive hard-disk drives to one another. ⊚ true ⊚ false 56) File compression is only available on hard-disk drives. ⊚ true ⊚ false 57) CD-ROMs are often used to archive data and to record music downloaded from the Internet. ⊚ true ⊚ false 58) DVDs and Blu-rays have largely replaced CDs as the standard optical disc. ⊚ true ⊚ false 59) Blu-ray discs are designed for high definition and have a far greater capacity than DVDs. ⊚ true ⊚ false 60) Facebook is an example of cloud storage. ⊚ true ⊚ false 61) If you have used Google Drive Docs to create a word processing document, you have used

cloud computing. ⊚ true ⊚ false

62) In order to access your documents and files that are stored in the cloud, you must have an

Internet connection. ⊚ true ⊚ false 63) Mass storage devices are specialized high-capacity secondary storage devices designed to

store large amounts of data for an organization. ⊚ true ⊚ false 64) File servers are appropriate devices to use in an enterprise storage system. ⊚ true ⊚ false 65) Discuss the importance and uses of secondary storage devices.

66) List and explain some of the important characteristics of secondary storage.

67) What are hybrid drives and what are they used for?

68) Describe a RAID.

69) What is solid-state storage? Give examples.

70) Differentiate between CD, DVD, and Blu-ray discs.

71) Describe how file compression works. Explain the advantages of file compression.

72) Describe some of the advantages and disadvantages of using cloud computing and cloud

storage.

73) Describe some of the mass storage devices that support an enterprise storage system.

74) What is a storage area network?

Answer Key Test name: chapter 7 1) D 2) B 3) D 4) A 5) C 6) D 7) D 8) D 9) B 10) C 11) B 12) C 13) D 14) C 15) A 16) C 17) C 18) B 19) A 20) C 21) D 22) A 23) C 24) A 25) C 26) D 27) A 28) B 29) C 30) D 31) A 32) B 33) C 34) D 35) A 36) B 37) C

38) D 39) A 40) B 41) C 42) D 43) A 44) B 45) TRUE 46) FALSE 47) FALSE 48) TRUE 49) TRUE 50) FALSE 51) TRUE 52) FALSE 53) FALSE 54) TRUE 55) TRUE 56) FALSE 57) FALSE 58) TRUE 59) TRUE 60) FALSE 61) TRUE 62) TRUE 63) TRUE 64) TRUE 65) Essay 66) Essay 67) Essay 68) Essay 69) Essay 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay

Student name:__________ 1) One of the most dramatic changes in connectivity and communications in the past few years

has been ________.

A) widespread use of mobile devices with wireless Internet connectivity B) chat rooms C) satellite uplinks D) running programs on remote computers

2) In a communication system, which among the following originate and accept messages in the

form of data, information, and/or instructions?

A) Communication channel B) Sending and receiving devices C) Connection devices D) Data transmission specifications

3) In a communication system, which among the following convert messages into packets that

can travel across the communication channel?

A) Connection devices B) Sending and receiving devices C) Storage devices D) Secondary devices

4) Which physical connection is the fastest?

A) Twisted pair B) Coaxial cable C) Fiber-optic cable D) Microwave

5) Which among the following is considered a line-of-sight communication medium?

A) Broadcast radio B) Satellite C) Bluetooth D) Microwave

6) WiMax stands for ________.

A) Wide-area Access for Maximum Reach B) Wide-area Range to Maximize Access C) Worldwide Interoperability for Microwave Access D) Worldwide Access to Maximize Interoperability

7) Microwave communication uses high-frequency ________.

A) radio waves B) infrared C) satellite communications D) optic fibers

8) ________ is a term relating to sending data to a satellite.

A) Uplink B) Upload C) Download D) Downlink

9) The GPS device in an automobile uses which communication channel?

A) Infrared B) Radio Frequency (RF) C) Microwave D) Satellite

10) A service that uses existing phone lines to provide high-speed connections is called

________.

A) WWAN B) 3G/4G C) Voiceband D) DSL

11) Cellular services use ________ to provide wireless connectivity to the Internet for

smartphones.

A) ADSL B) T1 and T3 cellular networks C) DSL D) 3G and 4G cellular networks

12) The capacity of a communication channel is measured in ________.

A) bandwidth B) bit capacity C) band rate D) data flow

13) Using this type of communications channel, several users can simultaneously use a single

connection for high-speed data transfer.

A) Voiceband B) Medium band C) Broadband D) Baseband

14) Every computer on the Internet has a unique numeric address called a(n) ________.

A) domain address B) protocol address C) IP address D) Web address

15) ________ is the process of breaking down information sent or transmitted across the Internet

into small parts.

A) Protocol B) Bandwidth C) Identification D) Packetization

16) The essential features of this include identifying, sending, and receiving devices and breaking

information into small parts for transmission across the Internet.

A) DNS B) TCP/IP C) FTP D) HTTPs

17) The ________ is the central node that coordinates the flow of data by sending messages

directly between the sender and receiver nodes.

A) client B) server C) switch D) gateway

18) In a computer network, this node that requests and uses resources available from other nodes.

A) Client B) Server C) Directory server D) Host

19) This device enables connectivity between two LANS or a LAN and a larger network.

A) Network gateway B) Node C) Hub D) Router

20) A wireless access point that provides Internet access in a public place such as a coffee shop,

library, bookstore, or university.

A) Hotspot B) NIC C) Blindspot D) Gateway

21) A network topology in which the central node is connected to two or more subordinate nodes

that, in turn, are connected to other subordinate nodes.

A) Star B) Bus C) Mesh D) Tree

22) This type of network strategy uses central servers to coordinate and supply services to other

nodes on the network.

A) Peer-to-peer B) Client/server C) BitTorrent D) Personal Area Network

23) Organizations use the following to allow suppliers and others limited access to their

networks.

A) Intranets B) Extranets C) Firewalls D) Proxy servers

24) All communications between a company’s internal networks and the outside world pass

through this server.

A) Base station B) Node C) Supercomputer D) Proxy

25) Remote users can connect to an organization's network through this type of secure private

connection.

A) VPN B) DSL C) WWAN D) P2P

26) This type of network topology does not use a specific physical layout.

A) Hybrid B) Hierarchical C) Mesh D) Tree

27) The actual connecting or transmission medium that carries the message in a communication

system is called the ________.

A) communication channel B) data transmission C) communication system D) connection device

28) ________ is a high-frequency transmission medium that has a single solid-copper core.

A) Twisted pair B) Coaxial cable C) Microwave D) Fiber-optic cable

29) ________ is the name of the process of converting from analog to digital.

A) Modulation B) Optical recognition C) Demodulation D) Virtualization

30) _______ uses standard telephone lines to provide high-speed connections.

A) Cellular B) Satellite C) Cable D) DSL

31) The range of Wi-Fi networks using microwave connections is being extended over greater

distances using a wireless technology known as ________.

A) WiMax B) broadcast C) RAID D) Bluetooth

32) ________ transmits data as pulses of light through tiny tubes of glass.

A) Cellular B) Fiber-optic cable C) Microwave D) WiMax

33) A ________ is a network where the nodes are in close physical proximity to each other.

A) wide area network B) satellite system C) local area network D) cable system

34) A network ________ is a device that allows one LAN to be linked to other LANs or to larger

networks.

A) server B) client C) switch D) gateway

35) A LAN set up for a household's personal use is called a ________ network.

A) home B) client C) gateway D) servant

36) _______ are countrywide and worldwide networks.

A) Cable systems B) Wide area networks C) Satellite systems D) Local area networks

37) A ________ area network is a type of wireless network that works within your immediate

surroundings to connect cell phones to headsets, controllers to game systems, and so on.

A) wide B) gateway C) personal D) local

38) A ________ network system uses central servers to coordinate and supply services to other

nodes on the network.

A) switch B) wide area C) gateway D) client-server

39) A(n) ________ is a private network within an organization that is designed to resemble the

Internet.

A) intranet B) Ethernet C) internet D) extranet

40) A(n) ________ is a private network that connects more than one organization.

A) intranet B) extranet C) internet D) Ethernet

41) In a client/server network, the ________ provides access to resources and services.

A) client B) switch C) server D) gateway

42) A ________ network topology does not use a specific physical layout but requires that each

node have more than one connection to the other nodes.

A) star B) bus C) tree D) mesh

43) A hierarchical network topology in which each device is connected to a central node, either

directly or through one or more other devices, is also called a ________ network.

A) tree B) bus C) mesh D) star

44) In a wireless LAN, all communications pass through the network's centrally located wireless

access point or ________ station.

A) gateway B) base C) node D) proxy

45) ________ describes how a network is arranged and how resources are coordinated and

shared.

A) B) C) D)

Proxy structure Node topology Network architecture Base strategy

46) Most firewalls include a special computer called a ________ server to manage

communications between the internal networks and the outside world.

A) node switch B) base station C) client D) proxy

47) Connection devices are the actual connecting or transmission medium that carries the

message. ⊚ true ⊚ false 48) Standard telephone lines use coaxial cables. ⊚ true ⊚ false 49) Fiber-optic cable transmits data as pulses of light through tiny tubes of glass. ⊚ true ⊚ false 50) Modulation is the name of the process of converting from digital to analog. ⊚ true ⊚ false 51) TCP/IP protocol involves identifying, sending, and receiving devices and breaking

information into small parts for transmission across the Internet. ⊚ true ⊚ false 52) A prototype is a set of communication rules for the exchange of information. ⊚ true ⊚ false

53) Packetization refers to breaking information into small parts for transmission across the

Internet. ⊚ true ⊚ false 54) In a network environment, a client provides resources for the servers. ⊚ true ⊚ false 55) Network operating systems (NOS) control and coordinate the activities of all computers and

other devices on a network. ⊚ true ⊚ false 56) WANs are widely used by organizations to link personal computers and to share printers and

other resources. ⊚ true ⊚ false 57) A network gateway can be used to connect the LAN of one office group to the LAN of

another office group. ⊚ true ⊚ false 58) The most common standard in LANs is called Ethernet. ⊚ true ⊚ false 59) A MAN is a network that is frequently used as links between office buildings that are located

throughout a city. ⊚ true ⊚ false

60) Network architecture describes how a computer network is configured and what topologies

and strategies are employed. ⊚ true ⊚ false 61) The client/server network strategy can handle very large networks efficiently. ⊚ true ⊚ false 62) In a peer-to-peer network, only the central host computer supplies the resources; the other

computers request resources from this host. ⊚ true ⊚ false 63) With respect to peer-to-peer network, there is an abundant amount of powerful management

software that monitors the network activities. ⊚ true ⊚ false 64) A firewall is a specialized technology designed to protect an organization's network against

external threats. ⊚ true ⊚ false 65) Intrusion detection systems can recognize signs of a network attack and disable access before

an intruder can do damage. ⊚ true ⊚ false

66) Describe the four basic elements of most communication systems.

67) Describe the differences between the three major physical connection mediums: twisted-pair

cable, coaxial cable, and fiber-optic cable.

68) Explain how global positioning systems function.

69) Differentiate between analog and digital signals.

70) Compare the high-speed connection services: cellular, DSL, cable, fiber-optic service (FiOS),

and satellite services.

71) Describe the four categories of bandwidth.

72) What is a WLAN? How does it work?

73) Differentiate between a client/server network and a peer-to-peer network.

74) What are the advantages and disadvantages of using a peer-to-peer system?

75) Explain how intranets and extranets are useful in supporting communication in an

organization?

Answer Key Test name: chapter 8 1) A 2) B 3) A 4) C 5) D 6) C 7) A 8) A 9) D 10) D 11) D 12) A 13) C 14) C 15) D 16) B 17) C 18) A 19) A 20) A 21) D 22) B 23) B 24) D 25) A 26) C 27) A 28) B 29) C 30) D 31) A 32) B 33) C 34) D 35) A 36) B 37) C

38) D 39) A 40) B 41) C 42) D 43) A 44) B 45) C 46) D 47) FALSE 48) FALSE 49) TRUE 50) TRUE 51) TRUE 52) FALSE 53) TRUE 54) FALSE 55) TRUE 56) FALSE 57) TRUE 58) TRUE 59) TRUE 60) TRUE 61) TRUE 62) FALSE 63) FALSE 64) TRUE 65) TRUE 66) Essay 67) Essay 68) Essay 69) Essay 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay

Student name:__________ 1) People that collect, analyze, and sell personal data are called ________.

A) direct marketers B) fund-raisers C) information resellers D) government agencies

2) These programs record virtually everything you do on your computer and are used by

employers to search employee email and computer files.

A) Spyware B) Freeware C) Employee-monitoring software D) Cookies

3) Small data files that are deposited on a user's hard disk when they visit a website are called

________.

A) cookies B) codes C) cache D) proxies

4) These are used by advertisers to keep track of your web activity as you move from one site to

the next.

A) Web bugs B) History files C) First-party cookies D) Third-party cookies

5) Programs used to secretly record an individual's activities on the Internet are called

________.

A) spyware B) cookies C) sniffer programs D) keyloggers

6) Which type of program would likely be used by investigators to record a potential suspect's

Internet activities?

A) Cookie B) Global positioning system C) Keylogger D) Web bug

7) This type of computer criminal creates and distributes malicious programs.

A) Employee B) Hacker C) Cracker D) Keylogger

8) Most browsers offer this, which ensures that your browsing activity is not recorded on your

hard disk.

A) Illusion of anonymity B) Browser cache C) History files D) Privacy mode

9) Which of the following is not malware?

A) Trojan horses B) Viruses C) Worms D) Ad-Aware

10) A program that replicates itself and clogs computers and networks.

A) Virus B) Worm C) Denial-of-service attack D) Trojan horse

11) Free computer games and free screen saver programs are typical carriers of ________.

A) DoS B) worms C) viruses D) Trojan horses

12) Which among the following is a way to shut down an ISP or website?

A) Denial of service attack B) Viruses C) Trojan horses D) Worms

13) Which among the following is a fraudulent or deceptive act designed to trick individuals on

the Internet into spending time or money for little or no return?

A) Malicious program B) Internet scam C) Theft D) Data manipulation

14) The use of the Internet to send or post content intended to hurt or embarrass another person.

A) Identity theft B) Auction fraud C) Cyberbullying D) Snoopware

15) The most significant concerns for implementation of computer technology involve

________, security, and ethics.

A) accuracy B) property C) privacy D) access

16) According to which law is it illegal for an owner of a commercial program to make backup

copies for their personal use and resell or give them away?

A) Digital Millennium Copyright Act B) Computer Abuse Amendments Act C) The Gramm-Leach-Bliley Act D) Computer Fraud and Abuse Act

17) Corporations often use this to prevent copyright violations.

A) Digital Millennium Copyright Act B) Website encryption C) Digital rights management (DRM) D) Keyloggers

18) This uses software to try thousands of common words sequentially in an attempt to gain

unauthorized access to a user’s account.

A) Encryption B) Firewall C) Password D) Dictionary attack

19) This type of Wi-Fi hotspot operates close to a legitimate Wi-Fi hotspot and steals information

such as usernames and passwords.

A) Worm B) Fake C) Virus D) Rogue

20) The process of coding information to make it unreadable except to those who have a special

piece of information known as a key.

A) Restriction B) Security C) Protection D) Encryption

21) A ________ acts as a security buffer between a corporation's private network and all external

networks.

A) firewall B) password C) disaster recovery plan D) virus checker

22) Which of the following is the most widely used wireless network encryption for home

wireless networks?

A) WEP B) WPE C) WPA D) WPA2

23) Which of the following is not a measure to protect computer security?

A) Restricting access B) Encrypting data C) Copying data and storing it at a remote location D) Keeping the same password on all systems consistently

24) ________ is concerned with protecting software and data from unauthorized tampering or

damage.

A) Data backup B) Physical security C) Disaster recovery plan D) Data security

25) This is a legal concept that gives content creators the right to control use and distribution of

their work.

A) Piracy B) Ethics C) Copyright D) Privacy

26) This law gives you the right to look at your personal records held by government agencies.

A) Gramm-Leach-Bliley Act B) Freedom of Information Act C) Family Educational Rights and Privacy Act D) Computer Fraud and Abuse Act

27) Computer criminals that create and spread viruses are punished under this law.

A) Gramm-Leach-Bliley Act B) Freedom of Information Act C) Family Educational Rights and Privacy Act D) Computer Fraud and Abuse Act

28) ________, a privacy issue, relates to the responsibility of controlling who is able to use data.

A) Encryption B) Access C) Restriction D) Protection

29) The collection of data can be searched to find all the action of one person creates a(n)

________ that reveals a highly detailed account of your life.

A) digital footprint B) proxy person C) electronic profile D) virtual avatar

30) ________ is the illegal assumption of someone's identity for the purposes of economic gain.

A) Denial of service attack B) Keystroke logging C) Cyberbullying D) Identity theft

31) ________ store information about the current session, your general preferences, and your

activity on the website.

A) First-party cookies B) Web bugs C) Third-party cookies D) Keyloggers

32) ________ are used by advertising companies to keep track of your web activity as you move

from one site to the next.

A) Sniffers B) Third-party cookies C) Keyloggers D) First-party cookies

33) A ________ is a computer criminal who creates and distributes malicious programs or

malware.

A) cracker B) cookie C) hacker D) logger

34) ________ are invisible images or HTML code hidden within a web page or e-mail message

and are used to transmit information without your knowledge.

A) Loggers B) Cookies C) History files D) Web bugs

35) ________ are programs that migrate through networks and operating systems and attach

themselves to various other programs and databases.

A) Viruses B) Zombies C) Web bugs D) DoS

36) A ________ attempts to slow down or stop a computer system or network by sending

repetitive requests for information.

A) zombie B) DoS attack C) worm D) Trojan horse

37) A deceptive act, using the Internet, to trick people into spending their money and time for no

gain is called an Internet ________.

A) worm B) cookie C) scam D) malware

38) ________ attempts to trick Internet users into thinking a fake but official-looking website or

e-mail is legitimate.

A) A first-party cookie B) A Trojan horse C) A third-party cookie D) Phishing

39) Computers infected by a virus, worm, or Trojan horse that allows them to be remotely

controlled for malicious purposes are called ________.

A) zombies B) DoS sites C) phishes D) Web bugs

40) ________ is the use of the Internet to send or post content intended to hurt or embarrass

another person.

A) Zombie apocalypse B) Cyberbullying C) Trojan horse attack D) Identity theft

41) A ________ Wi-Fi hotspot imitates a legitimate free Wi-Fi hotspot in order to capture

personal information.

A) viral B) phishing C) rogue D) worm

42) ________ are malicious programs that come into a computer system disguised as something

else such as a free computer game or screen saver.

A) Scams B) Zombies C) Rogues D) Trojan horses

43) ________ is the process of coding information to make it unreadable except to those who

have a special piece of information known as a key.

A) Encryption B) Prevention C) Decryption D) Restriction

44) ________ scanning devices use fingerprints and iris scanners to identify individuals.

A) Visual B) Biometric C) Optical D) Virtual

45) ________ encrypt connections between company networks and remote users, such as

workers connecting from home, creating a secure virtual connection to a company LAN across the Internet.

A) Loggers B) Biometrics C) Virtual private networks D) Web bugs

46) ________ is concerned with protecting hardware from possible human and natural disasters..

A) Cloud computing B) Physical security C) Phishing D) Data security

47) As a security buffer, all electronic communications coming into and leaving a corporation

must be evaluated by the ________.

A) firewall B) disaster recovery plan C) encryption device D) loss prevention team

48) A _______ attack uses software to try thousands of common words sequentially in an attempt

to gain unauthorized access to a user's account.

A) Trojan horse B) dictionary C) web bug D) denial of service

49) ________ is representing some other person’s work and ideas as your own without giving

credit to the original source.

A) Blogging B) Phishing C) Plagiarism D) Key logging

50) The essential element that controls how computers are used is a law. ⊚ true ⊚ false 51) Information systems consist of people, procedures, software, hardware, data, and the Internet. ⊚ true ⊚ false

52) Your digital footprint can reveal more than you might wish to make public and have an

impact beyond what you might imagine. ⊚ true ⊚ false 53) Identity theft and mistaken identity are the same. ⊚ true ⊚ false 54) Most browsers offer a privacy mode which ensures that your browsing activity is not

recorded on your hard disk. ⊚ true ⊚ false 55) A tracking cookie is generally used by an advertising company affiliated with a website you

have visited to keep track of your web activity as you move from one site to the next. ⊚ true ⊚ false 56) Web bugs are usually hidden within the HTML code for a web page or in an e-mail message

as an invisible image. ⊚ true ⊚ false 57) It is against the law for keyloggers to be deposited on your hard drive by the company you

work for. ⊚ true ⊚ false 58) Spy removal programs are designed to detect and remove various types of privacy threats. ⊚ true ⊚ false

59) The archiving and search features of the web make your online identity available indefinitely. ⊚ true ⊚ false 60) Computer security focuses on protecting information, hardware, and software from

unauthorized use as well as preventing or limiting the damage from intrusions, sabotage, and natural disasters. ⊚ true ⊚ false 61) Posting personal information such as your birth date, family member names, and home

address, does not increase your risk of identity theft. ⊚ true ⊚ false 62) Privacy concerns the collection and use of data about individuals. ⊚ true ⊚ false 63) Rogue Wi-Fi hotspots imitate free hotspots and capture information, such as usernames and

passwords, sent by users to legitimate sites. ⊚ true ⊚ false 64) Biometric scanning devices are used to scan employee identification cards. ⊚ true ⊚ false 65) Spyware is alarmingly common on laptops and desktops, but recent spyware is designed to

work on other types of computers, such as iOs and Android cell phones. ⊚ true ⊚ false

66) A rogue attack uses software to try thousands of common words in an attempt to gain

unauthorized access to a user’s account. ⊚ true ⊚ false 67) The most common protocol for website encryption is https (Hypertext Transfer Protocol

Secure). ⊚ true ⊚ false 68) If copyright-protected music is uploaded to a website, it is legal to download it. ⊚ true ⊚ false 69) Cutting and pasting material from a website directly into your own report or paper without

giving proper credit to the original source is unethical. ⊚ true ⊚ false 70) Describe how information about individuals is collected and compiled.

71) Explain cookies and identify the difference between first-party cookies and third-party

cookies.

72) Describe spyware and computer monitoring software.

73) Explain how a web bug works.

74) Describe the three most common types of malware: viruses, worms, and Trojan horses.

75) How do firewalls work?

76) What are computer ethics?

77) Discuss copyright issues as they relate to the Internet, including software piracy and digital

rights management, and the Digital Millennium Copyright Act.

78) What is plagiarism, and why is it a particular concern today?

Answer Key Test name: chapter 9 1) C 2) C 3) A 4) D 5) A 6) C 7) C 8) D 9) D 10) B 11) D 12) A 13) B 14) C 15) C 16) A 17) C 18) D 19) D 20) D 21) A 22) D 23) D 24) D 25) C 26) B 27) D 28) B 29) A 30) D 31) A 32) B 33) A 34) D 35) A 36) B 37) C

38) D 39) A 40) B 41) C 42) D 43) A 44) B 45) C 46) B 47) A 48) B 49) C 50) FALSE 51) TRUE 52) TRUE 53) FALSE 54) TRUE 55) TRUE 56) TRUE 57) FALSE 58) TRUE 59) TRUE 60) TRUE 61) FALSE 62) TRUE 63) TRUE 64) FALSE 65) TRUE 66) FALSE 67) TRUE 68) FALSE 69) TRUE 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay 76) Essay 77) Essay

78) Essay

Student name:__________ 1) Pricing, promoting, selling, and distributing the organization's goods and services pertain to

which of the following functions?

A) Marketing B) Production C) Accounting D) Research

2) Creating finished goods and services using raw materials and personnel pertains to which of

the following functions?

A) Marketing B) Research C) Production D) Human resources

3) Who is responsible for operational matters and monitoring day-to-day events?

A) Supervisors B) Middle management C) Stockholders D) Top management

4) This level of management is concerned with long-range planning and uses information that

will help them plan the future growth and direction of the organization.

A) Top management B) Middle management C) Supervisors D) Stockholders

5) This level of management is involved with tactical planning and implementing the long-term

goals within an organization.

A) Top management B) Middle management C) Supervisors D) Stockholders

6) _____ systems help supervisors by generating databases that act as the foundation for other

information systems.

A) Decision support B) Management information C) Transaction processing D) Executive support

7) Which of the following refers to a system that summarizes detailed data from the transaction

processing systems in standard reports for middle-level managers?

A) Data processing system (DPS) B) Management information system (MIS) C) Decision support system (DSS) D) Executive support system (ESS)

8) Who uses management information systems?

A) Employee-level workers B) Supervisors C) Middle-level managers D) Top-level managers

9) Which system presents information in a highly summarized form?

A) Transaction processing system (TPS) B) Management information system (MIS) C) Decision support system (DSS) D) Executive support system (ESS)

10) A transaction processing system is also referred to as a ________.

A) sales order processing B) data processing system C) management information system D) database management

11) The ________ activity records the customer requests for products or services.

A) payroll B) sales order processing C) inventory D) accounts receivable

12) Money collected from or owed by customers is called ________.

A) accounts payable B) inventory C) accounts receivable D) sales order processing

13) The ________ keeps records of the number of each kind of part or finished good in the

warehouse.

A) payroll B) inventory control system C) sales order processing D) general ledger

14) What documentation shows the income, expenses, and difference between them for a

company during a specific time period?

A) Income statements B) Balance sheets C) Accounts payable D) Purchase order

15) This lists the assets, liabilities, and the equity of an organization.

A) Balance sheet B) Accounts payable C) Income statement D) Payroll

16) Regional managers can compare their regular sales reports with that of the other regional

managers by using ________.

A) management reports B) periodic reports C) exception reports D) demand reports

17) An example of this type of report would be a sales report that shows that certain items are

selling significantly above or below forecasts.

A) Periodic B) Demand C) Inventory D) Exception

18) This system is a flexible tool for data analysis, since its reports do not have a fixed format.

A) Management information system B) Decision support system C) Transaction processing system D) Executive support system

19) In a GDSS, the ________ is generally the decision maker.

A) programmer B) technician C) group D) client

20) This typically consists of transactions from the transaction processing system.

A) System software B) External data C) Decision model D) Internal data

21) This decision model helps middle-level managers control the work of the organization, such

as financial planning and sales promotion planning.

A) Strategic model B) Corporate model C) Tactical model D) Operational model

22) Some of these systems have the ability to retrieve information from databases outside the

company, such as business-news services.

A) Transaction processing system (TPS) B) Decision support system (DSS) C) Management information system (MIS) D) Executive support systems (ESS)

23) These systems are used in managing documents, communicating, and scheduling.

A) Office automation systems B) Transaction processing systems C) Knowledge work systems D) Executive support systems

24) Project resources can be scheduled, planned, and controlled using ________.

A) project managers B) operational managers C) knowledge work systems D) CAD/CAM systems

25) Which system is a type of artificial intelligence that uses a database, containing facts and

rules, to provide assistance to users?

A) CAD/CAM system B) Expert system C) Knowledge work system D) Office automation system

26) Effective operation within any organization requires an efficient and coordinated flow of

________ throughout the organization.

A) research B) market awareness C) information D) accounting data

27) The ________ department tracks all sales, payments, and transfers of funds.

A) marketing B) production C) research D) accounting

28) ________-level managers need summarized information in weekly or monthly reports in

order to develop budget projections and evaluate the performance of supervisors.

A) Middle B) Upper C) Low D) Top

29) ________-level information flow is primarily vertical.

A) Top B) Supervisory C) Low D) Middle

30) Common names for computer-based information systems are transaction processing,

management information, ________, and executive support systems.

A) virtual support B) reflective information C) decision support D) cloud information

31) TPS stands for ________.

A) triple port synchronization B) Trojan prevention system C) two-way processor synchronization D) transaction processing system

32) Basic activities in every accounting department, including sales order processing, accounts

receivable, inventory and purchasing, accounts payable, and payroll, are recorded in the ________.

A) general ledger B) corporate database C) inventory control system D) accountant’s database

33) When an order comes in, the ________ activity alerts the warehouse to ship a product.

A) inventory control system B) sales order processing C) decision support system D) general ledger

34) A typical ________ system can produce income statements and balance sheets.

A) management information B) executive support C) general ledger D) decision support

35) An MIS requires a(n) ________ management system to integrate data from different

departments.

A) decision support B) general ledger C) executive support D) database

36) Monthly sales and production reports are examples of ________ reports.

A) periodic B) executive C) exception D) on-demand

37) A(n) ________ decision support system is used to support collective work.

A) executive B) group C) supervisory D) transaction

38) A decision support system consists of four parts: the user, system software, data, and

________.

A) management models B) general ledger analysis C) decision models D) supervisory discretion

39) ________ consists of programs designed to work behind the scenes to handle detailed

operating procedures.

A) Internal data B) Decision support C) External data D) System software

40) ________ models assist top-level managers in long-range planning, such as stating company

objectives or planning plant locations.

A) Strategic B) Operational C) Corporate D) Tactical

41) A(n) ________ support system is designed to be easy to use and allows someone to obtain

essential information without extensive training.

A) management information B) executive C) decision D) transaction processing

42) ________ focus on managing documents, communicating, and scheduling.

A) Transaction processing systems B) Knowledge work systems C) Office automation systems D) Executive support systems

43) ________ systems are also known as knowledge-based systems.

A) Office automation B) CAD/CAM C) Knowledge work D) Expert

44) ________ workers use OAS systems and are involved with the creation of information in

their areas of expertise.

A) Knowledge B) Executive C) Corporate D) Data

45) ________ systems are computer systems that allow people located at various geographic

locations to communicate and have in-person meetings.

A) Microsoft Project B) Videoconferencing C) Blogging D) Virtual reality

46) The marketing department identifies, investigates, and develops new products and services. ⊚ true ⊚ false 47) The research department identifies, investigates, and develops new products and services. ⊚ true ⊚ false 48) The research department strictly involves itself only with the creation of finished goods that

are tangible. ⊚ true ⊚ false 49) Supervisors’ responsibilities include operational matters. ⊚ true ⊚ false 50) Middle-level managers are responsible for tactical planning and the implementation of long-

term goals. ⊚ true ⊚ false 51) Top-level managers need information both from within the organization and from outside. ⊚ true ⊚ false 52) The management information system records day-to-day transactions, such as customer

orders, bills, inventory levels, and production output. ⊚ true ⊚ false

53) The executive support system can analyze the effects of events and trends outside the

organization. ⊚ true ⊚ false 54) The executive support system helps top-level managers oversee the company's operations

and develop strategic plans. ⊚ true ⊚ false 55) Accounts payable refers to money the company owes its suppliers for materials and services

it has received. ⊚ true ⊚ false 56) A purchase order form pertains to the payroll department. ⊚ true ⊚ false 57) An MIS differs from a TPS in that it creates databases. ⊚ true ⊚ false 58) Demand reports do not have to be produced on a regular basis. ⊚ true ⊚ false 59) In case of an unanticipated union strike, the manager in charge of manufacturing might

consult the management information system to determine how it will affect production schedules. ⊚ true ⊚ false

60) Office automation systems are designed primarily to support data workers. ⊚ true ⊚ false 61) Customer profiles, census data, and economic forecasts are examples of external data. ⊚ true ⊚ false 62) There are three basic decision models used in GDSS: operational, strategic, and financial. ⊚ true ⊚ false 63) Expert systems capture the knowledge of human experts and store it in a knowledge base. ⊚ true ⊚ false 64) Knowledge workers use specialized information systems, called KWSs, to create information

in their area of expertise. ⊚ true ⊚ false 65) CAD/CAM systems use powerful personal computers running special programs that integrate

the design and manufacturing activities. ⊚ true ⊚ false 66) What are the five functions of an organization? Briefly explain each.

67) Briefly describe the three levels of management.

68) Describe the flow of information within an organization and the different levels of

information that is required.

69) Name and describe the four most common types of computer-based information systems.

70) Describe in detail the six activities that make up the basis of a typical accounting system.

71) Explain the three common categories of reports that are generated in most organizations.

72) Describe the functions of a decision support system, including a group decision support

system, and differentiate between a DSS and a transaction processing system.

73) Describe the functions of an executive support system.

74) What are office automation systems?

75) Describe knowledge work systems and, specifically, expert systems.

Answer Key Test name: chapter 10 1) A 2) C 3) A 4) A 5) B 6) C 7) B 8) C 9) D 10) B 11) B 12) C 13) B 14) A 15) A 16) B 17) D 18) B 19) C 20) D 21) C 22) D 23) A 24) A 25) B 26) C 27) D 28) A 29) B 30) C 31) D 32) A 33) B 34) C 35) D 36) A 37) B

38) C 39) D 40) A 41) B 42) C 43) D 44) A 45) B 46) FALSE 47) TRUE 48) FALSE 49) TRUE 50) TRUE 51) TRUE 52) FALSE 53) FALSE 54) TRUE 55) TRUE 56) FALSE 57) FALSE 58) TRUE 59) FALSE 60) TRUE 61) TRUE 62) FALSE 63) TRUE 64) TRUE 65) TRUE 66) Essay 67) Essay 68) Essay 69) Essay 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay

Student name:__________ 1) Which view of data deals with how the data is actually formatted and located?

A) Physical view B) Logical view C) Information view D) Technical view

2) A data field that represents a description or characteristic of some entity.

A) Character B) Attribute C) Record D) Entity

3) A collection of related fields such as a person's name, address, and age.

A) Character B) Record C) Field D) File

4) A field that uniquely identifies each record.

A) ID B) Primary key C) Common D) Numeric

5) In ________, data from transactions are collected over time and then processed all at once.

A) batch processing B) group processing C) real-time processing D) consignment processing

6) In ________, data is processed at the same time the transaction occurs.

A) batch processing B) group processing C) real-time processing D) consignment processing

7) Having several instances of the same data is called data ________.

A) repetition B) duplication C) doubling D) redundancy

8) If Mr. Smith's bike has been sent to his new address, but the bill to his old one, it can most

likely be attributed to a lack of data ________.

A) integrity B) maintenance C) redundancy D) administration

9) Which of the following is not an advantage of using a database?

A) Security B) Reliability C) Sharing D) Data Integrity

10) Analysis tools that support viewing all or selected parts of data, querying the database, and

generating reports include query-by-example as well as a specialized programming language called ________.

A) SQL B) HTML C) XML D) VBA

11) This subsystem defines the logical structure of the database by using a data dictionary or

schema.

A) Data manipulation B) Application generation C) Data administration D) Data definition

12) In this subsystem, a user can create data entry forms.

A) Data administration B) DBMS engine C) Data definition D) Application generation

13) In this database model, the fields or records are structured in nodes.

A) Relational B) Hierarchical C) Multidimensional D) Object-oriented

14) A network database utilizes these special connections between parent nodes and child nodes

that allow multiple paths between records.

A) Connectors B) Links C) Strings D) Pointers

15) This type of database is organized into many tables with common data items (shared key

fields) linking the tables to one another.

A) Hierarchical B) Multidimensional C) Relational D) Network

16) Which of the following is an advantage of using multidimensional databases?

A) Smaller hard disk usage B) Network ability C) Simpler relationships D) Conceptualization

17) These databases store not only data but also instructions to manipulate the data.

A) Hierarchical B) Network C) Object-oriented D) Multidimensional

18) In the object-oriented database model, this term is the equivalent to a field in a relational

model.

A) B) C) D)

Entity Class Method Attribute

19) In this type of database, the data and the DBMS are stored either on the user's hard-disk drive

or on a LAN file server.

A) Company B) Individual C) Commercial D) Web

20) These types of databases are also called information utilities or data banks.

A) Distributed B) Individual C) Shared D) Commercial

21) The combined information presented on this type of database can be used to change the

whole merchandising strategy of a store.

A) Commercial B) Individual C) Company D) Distributed

22) If all the data in a database is not physically located in one place, it would be a(n) ________

database.

A) individual B) Web C) commercial D) distributed

23) This commercial database offers news and information on legal, public records, and business

issues.

A) B) C) D)

CSi ProQuest Dialog Dow Jones Factiva LexisNexis

24) Information collected by an organization from a variety of external and internal databases is

stored in this special type of database.

A) Data warehouse B) Commercial database C) Company database D) Company warehouse

25) Access to these databases is offered to the public or selected outside individuals, for a fee.

A) Data warehouses B) Commercial databases C) Company databases D) Distributed databases

26) The most basic logical element of data is a ________.

A) bit B) word C) binary D) character

27) A(n) ________ represents a collection of attributes that describe an entity.

A) record B) character C) attribute D) entity

28) A(n) ______ is a group of related characters A) record B) field C) entity D) attribute

29) A(n) ________ is a collection of related records.

A) entity B) field C) table D) attribute

30) A monthly bank credit card bill is the result of ________ processing.

A) real-time B) group C) consignment D) batch

31) ________ processing is also known as online processing.

A) Real-time B) Batch C) Consignment D) Group

32) ________ ensures that there aren’t multiple sources of the same data.

A) Security B) Data integrity C) Reliability D) Sharing

33) The scenario wherein many files about the same person exist across different departments

within an organization is called data ________.

A) repetition B) doubling C) redundancy D) duplication

34) The data ________ or schema contains a description of the structure of data in the database.

A) attribute B) generation C) entity D) dictionary

35) The analysis tools associated with the data manipulation subsystem that support querying

databases include ________ and structured query languages (SQL).

A) query-by-example B) data redundancy C) attribute analysis D) data definition

36) The analysis tools associated with the ________ subsystem include query-by-example and

structured query languages (SQL).

A) application generation B) data manipulation C) attribute analysis D) data administration

37) The duties of a database administrator include determining which people have access to what

kinds of data in the database; these are referred to as ________ rights.

A) analysis B) management C) processing D) application

38) Each entry in a(n) ________ database has one parent node, with the parent node having

several child nodes.

A) relational B) object-oriented C) multidimensional D) hierarchical

39) In a(n) ________ database, any action on one element immediately affects the elements

related to it.

A) hierarchical B) multidimensional C) object-oriented D) relational

40) In a network database, a node may be reached through more than one path with the help of

________.

A) strings B) pointers C) links D) connectors

41) In a(n) ________ database, a node may be reached through more than one path with the help

of pointers.

A) multidimensional B) object-oriented C) network D) relational

42) In the ________ database, data elements are stored in different tables, each of which consists

of rows and columns.

A) network B) hierarchical C) object-oriented D) relational

43) A(n) _______ database, sometimes called a data cube, allows data to be viewed as a cube

having three or more sides and consists of cells.

A) multidimensional B) relational C) hierarchical D) object-oriented

44) Object-oriented databases organize data using objects, classes, attributes, and ________.

A) characters B) methods C) networks D) entities

45) Users of a(n) ________ database have access through their personal computers linked to

local or wide area networks.

A) commercial B) individual C) company D) distributed

46) A(n) ________ database is a collection of integrated files primarily used by just one person.

A) company B) distributed C) commercial D) individual

47) In a(n) ________ database, not all the data in a database is physically located in one place.

A) distributed B) commercial C) individual D) company

48) LexisNexis is an example of a(n) ________ database.

A) individual B) commercial C) distributed D) company

49) Data consists of only numbers, letters, and symbols. ⊚ true ⊚ false 50) The logical view of data focuses on meanings and content of the data. ⊚ true ⊚ false 51) A record is a collection of related tables. ⊚ true ⊚ false 52) Database tables can be related or connected to other tables by common key fields. ⊚ true ⊚ false

53) The ATM works on the principle of real-time processing. ⊚ true ⊚ false 54) Data redundancy can occur due to lack of data integrity. ⊚ true ⊚ false 55) In order to create, modify, and gain access to a database, special software, called the database

management system, is required. ⊚ true ⊚ false 56) Querying the database and generating reports is assisted by the application generation

subsystem. ⊚ true ⊚ false 57) Typically, one of the duties of a database administrator is to interact with the data

administration subsystem. ⊚ true ⊚ false 58) The logical arrangement of data in a database is called the database model. ⊚ true ⊚ false 59) A hierarchical database uses many-to-many relationships. ⊚ true ⊚ false

60) In a network database, a node can be traced down through different branches. ⊚ true ⊚ false 61) Although hierarchical and network databases are still widely used, relational and

multidimensional databases are the most popular today. ⊚ true ⊚ false 62) Relational database tables require a common data item, or shared key field, in both tables. ⊚ true ⊚ false 63) In a network database, nodes may have a many-to-many relationship. ⊚ true ⊚ false 64) In an object-oriented database, attributes are specific instances of a class that can contain

both data and instructions to manipulate the data. ⊚ true ⊚ false 65) In a distributed database, all the data must be physically located in one place. ⊚ true ⊚ false 66) The company database may be stored on a central database server and managed by a

database administrator. ⊚ true ⊚ false

67) A commercial database is generally an enormous database that an organization develops to

cover particular subjects. ⊚ true ⊚ false 68) Individual databases are the foundation of management information systems. ⊚ true ⊚ false 69) Compare and contrast the physical and logical views of data.

70) Explain the components of data organization.

71) What are the advantages of having databases?

72) List and describe the five basic DBMS subsystems.

73) Describe the structure and functionality of a hierarchical database.

74) How does a relational database differ from a hierarchical database?

75) Describe the workings of an object-oriented database.

76) Differentiate between the individual database and the company database.

77) Explain commercial databases and provide examples.

78) What are some measures that can be taken to ensure a database's security?

Answer Key Test name: chapter 11 1) A 2) B 3) B 4) B 5) A 6) C 7) D 8) A 9) B 10) A 11) D 12) D 13) B 14) D 15) C 16) D 17) C 18) D 19) B 20) D 21) C 22) D 23) D 24) A 25) B 26) D 27) A 28) B 29) C 30) D 31) A 32) B 33) C 34) D 35) A 36) B 37) C

38) D 39) A 40) B 41) C 42) D 43) A 44) B 45) C 46) D 47) A 48) B 49) FALSE 50) TRUE 51) FALSE 52) TRUE 53) TRUE 54) TRUE 55) TRUE 56) FALSE 57) TRUE 58) TRUE 59) FALSE 60) TRUE 61) TRUE 62) TRUE 63) TRUE 64) FALSE 65) FALSE 66) TRUE 67) TRUE 68) FALSE 69) Essay 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay 76) Essay 77) Essay

78) Essay

Student name:__________ 1) A collection of activities and elements organized to accomplish a goal.

A) Information B) Data C) Program D) System

2) In this phase of the systems life cycle, the new information system is installed, and people are

trained to use it.

A) Systems implementation B) Systems analysis C) Systems design D) Systems development

3) In this phase of the systems life cycle, new or alternative information systems are designed.

A) Systems maintenance B) Systems analysis C) Systems design D) Systems development

4) This individual studies an organization’s systems to determine what actions to take and how

to use computer technology to assist them.

A) Network administrator B) Cryptographer C) Systems analyst D) Computer engineer

5) In the preliminary investigation phase of the systems life cycle, which one of the following

tasks would not be included?

A) Briefly defining the problem B) Suggesting alternative solutions C) Gathering the data D) Preparing a short report

6) In order to obtain financing to continue to Phase 2: Systems Analysis, the systems analyst

does this.

A) Prepares a preliminary investigation report B) Gathers data C) Analyzes data D) Trains users on the new system

7) Gathering and analyzing data is part of this phase.

A) Preliminary investigation B) Systems analysis C) Systems design D) Systems implementation

8) This shows the relationship between input and output documents.

A) Grid chart B) Checklist C) Investigation report D) Top-down analysis method

9) Which of the following is used to identify the components of a complex system and makes

each component easier to analyze and deal with?

A) System flowchart B) Top-down analysis method C) Grid chart D) Checklist

10) Which of the following tools presents data or information flow within an information

system?

A) Grid chart B) Top-down analysis method C) Automated design tool D) Data flow diagram

11) These tools, also called computer-aided software engineering (CASE) tools, are used in

system analysis to evaluate alternative hardware and software solutions.

A) Project management tools B) Automated design tools C) Spreadsheets D) Report generators

12) Which among the following would not be described in the systems analysis report?

A) The current information system B) The requirements for a new system C) The possible development schedule D) The training requirements for users

13) This is the final task in Phase 3: Systems Design.

A) Select the best design B) Design alternative systems C) Write a systems design report D) Examine hardware requirements

14) This is the first step in the systems design phase.

A) Examine hardware requirements B) Design alternative systems C) Select the best system D) Analyze the data

15) In this activity, it is determined whether the system can be made secure against unauthorized

use.

A) B) C) D)

Analyzing the data Writing the systems design report Selecting the best system Testing the system

16) This document presents the costs versus the benefits and outlines the effect of alternative

designs on the organization.

A) Systems analysis report B) Preliminary investigation report C) Initialization report D) Systems design report

17) During which phase of the systems life cycle are users trained to use the new system?

A) Preliminary investigation B) Systems implementation C) Systems development D) Systems maintenance

18) Selecting the ________ is the first step in implementing a new system.

A) hardware requirements B) software requirements C) conversion type D) best alternative

19) This conversion type is not recommended because problems arising in this approach could be

catastrophic.

A) Direct approach B) Parallel approach C) Phased approach D) Pilot approach

20) This conversion approach is preferred when there are many people in an organization

performing similar operations.

A) Direct approach B) Parallel approach C) Phased approach D) Pilot approach

21) This is the final step of the systems implementation phase of the systems life cycle.

A) Develop documentation B) Train users C) Select the conversion type D) Write the implementation report

22) Identify the sixth phase of the systems life cycle.

A) Systems maintenance B) Systems development C) Systems design D) Systems analysis

23) Which of the following phases of the systems life cycle is considered to be an ongoing

activity?

A) Systems development B) Systems analysis C) Systems design D) Systems maintenance

24) This is performed to determine whether the new procedures are actually furthering

productivity.

A) Testing B) Systems inventory C) Designing alternatives D) Systems audit

25) This is the process of building a model that can be modified before the actual system is

installed.

A) Rapid applications development B) Prototyping C) Systems analysis D) Systems maintenance

26) A(n) ________ is a collection of hardware, software, people, procedures, and data.

A) database B) record C) information system D) entity

27) New hardware and software are acquired, developed, and tested in the systems ________

stage of the systems life cycle.

A) analysis B) design C) implementation D) development

28) Systems analysis and design is a problem-solving procedure for examining and improving

a(n) ________ system.

A) information B) network C) implementation D) database

29) An important aspect of the preliminary investigation phase is to ________.

A) prepare a preliminary investment report B) suggest alternative solutions C) analyze the data D) gather the data

30) The ________ identifies the top-level components of a complex system.

A) investigation report B) grid chart C) top-down analysis method D) checklist

31) A(n) ________ shows the relationship between input and output documents.

A) investigation report B) checklist C) top-down analysis D) grid chart

32) System ________ show the flow of input data to processing and finally to output.

A) flowcharts B) top-down analysis C) checklists D) grids

33) ________ show the data or information flow within an information system; the data is traced

from its origin through processing, storage, and output.

A) Top-down analysis methods B) Data flow diagrams C) System flow charts D) Grid charts

34) The ________ report describes the current information system, the requirements for a new

system, and a possible development schedule.

A) top-down analysis B) data flow C) systems analysis D) components

35) The third phase in the systems life cycle is the systems ________ phase.

A) implementation B) analysis C) maintenance D) design

36) ________ feasibility is evaluated to determine if the proposed system can actually be made to

operate in the organization.

A) Operational B) Technical C) Top-down D) Economic

37) Systems designers evaluate each alternative in the systems design phase for ________ by

looking at economic, technical, and operational factors.

A) accuracy B) feasibility C) currency D) organization

38) When evaluating alternative systems, systems designers must consider economic feasibility,

________ feasibility, and operational feasibility.

A) top-down B) currency C) technical D) digital

39) The systems design report presents the ________.

A) possible development schedule B) requirements for a new system C) description of the current system D) costs versus the benefits

40) ________ of the system happens after the installation of software and hardware.

A) Testing B) Design analysis C) Implementation D) Management studies

41) Another name for Phase 5, systems implementation, is ________.

A) feasibility B) conversion C) analysis D) development

42) The ________ approach to systems implementation is considered the riskiest.

A) phased B) parallel C) direct D) pilot

43) The ________ approach to systems implementation is used only in cases in which the cost of

failure or of interrupted operation is great.

A) phased B) direct C) pilot D) parallel

44) In general, the pilot and ________ approaches are the most favored conversion approaches.

A) phased B) analysis C) parallel D) direct

45) Most organizations spend more time and money on the systems ________ phase than on any

of the other phases.

A) design B) maintenance C) development D) analysis

46) A systems analyst uses the six-phase systems life cycle to improve and maintain information

systems. ⊚ true ⊚ false 47) A survey of user needs is part of the preliminary investigation phase. ⊚ true ⊚ false 48) Data about how the present system works is collected during the preliminary investigation

phase in order to determine the requirements of the new system. ⊚ true ⊚ false 49) In Phase 2 of the systems life cycle, the primary concern is completing a new design. ⊚ true ⊚ false 50) Gathering data and information in the systems analysis phase can be achieved through

conducting interviews and studying documents. ⊚ true ⊚ false 51) An organization chart shows where the hardware is located within the organization. ⊚ true ⊚ false 52) In the data analysis step, the idea is to learn how information currently flows and to pinpoint

why it is not flowing properly. ⊚ true ⊚ false

53) Very few tools are available to assist system analysts and end users in analyzing data. ⊚ true ⊚ false 54) The top-down analysis method breaks components into smaller components to make each

component easier to analyze and deal with. ⊚ true ⊚ false 55) If a firm is deciding upon the acceptance of a project with a value of $10,000, and if the

client has a good credit history, the firm will most likely use the grid chart in the decisionmaking process. ⊚ true ⊚ false 56) CASE stands for "Computer-Aided Software Engineering." ⊚ true ⊚ false 57) CASE tools are limited to systems analysis. ⊚ true ⊚ false 58) In the design phase of the systems life cycle, alternative systems are analyzed for economic,

physical, and operational feasibility. ⊚ true ⊚ false 59) Selecting the best system is the first step of the systems design phase of the systems life

cycle. ⊚ true ⊚ false

60) In the systems design phase of the systems life cycle, the systems design report usually

concludes by recommending one of the analyzed alternatives. ⊚ true ⊚ false 61) Hardware and software are normally acquired during the implementation phase of the

systems life cycle. ⊚ true ⊚ false 62) Application software for new information systems always requires having it custom-designed

to meet the needs of the organization. ⊚ true ⊚ false 63) In the testing step of the systems development phase, processed information is evaluated to

see whether the results are correct. ⊚ true ⊚ false 64) The organization can switch to the old system if the new system fails in the parallel

conversion approach. ⊚ true ⊚ false 65) Periodic evaluation is part of the systems maintenance phase of the systems life cycle. ⊚ true ⊚ false

66) Name and briefly explain the six phases of system analysis and design.

67) How does a systems analyst gather the required data when he/she is defining a problem

during the preliminary investigation phase?

68) Name and briefly explain five common analysis tools used during the systems analysis phase.

69) What is the purpose of the systems analysis report during the systems analysis phase?

70) What are the four questions that must be considered when choosing the best system during

the systems design phase?

71) Explain the process of evaluating the feasibility of each alternative system.

72) Describe how software can be acquired, if needed, during the systems development phase.

73) Briefly describe the four approaches for conversion to a new system.

74) Discuss the systems audit and periodic evaluation activities.

75) Define prototyping and explain how it could be used by a systems analyst.

Answer Key Test name: chapter 12 1) D 2) A 3) C 4) C 5) C 6) A 7) B 8) A 9) B 10) D 11) B 12) D 13) C 14) B 15) C 16) D 17) B 18) C 19) A 20) D 21) B 22) A 23) D 24) D 25) B 26) C 27) D 28) A 29) B 30) C 31) D 32) A 33) B 34) C 35) D 36) A 37) B

38) C 39) D 40) A 41) B 42) C 43) D 44) A 45) B 46) TRUE 47) TRUE 48) FALSE 49) FALSE 50) TRUE 51) FALSE 52) TRUE 53) FALSE 54) TRUE 55) FALSE 56) TRUE 57) FALSE 58) FALSE 59) FALSE 60) TRUE 61) FALSE 62) FALSE 63) TRUE 64) TRUE 65) TRUE 66) Essay 67) Essay 68) Essay 69) Essay 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay

Student name:__________ 1) A ________ is a list of instructions for the computer to follow to accomplish the task of

processing data into information.

A) systems design B) word processor C) program D) systems analysis

2) The list of instructions for the computer to follow to process data into information.

A) System B) Program C) Hardware D) Maintenance

3) The program’s objectives, outputs, inputs, and processing requirements are determined

during this step.

A) Program documentation B) Program design C) Program code D) Program specification

4) Program objectives, desired outputs, needed inputs, and processing requirements are all

recorded in this.

A) Program tracking log B) Project management database C) Program specifications document D) Management information system

5) These consist of logically related programming statements.

A) Modules B) Units C) Objects D) Components

6) This is an outline of the logic of the program you will write.

A) Flowcharts B) Pseudocode C) Coding D) Testing

7) Identify the programming tool that uses symbols to show the sequence of steps needed to

solve a programming problem.

A) Histogram B) Pseudocode C) Scatter diagram D) Program flowcharts

8) In this logic structure, one program statement follows another.

A) Sequential B) Selection C) Loop D) Random

9) In this logic structure, the outcome of the decision determines which of the two paths to

follow.

A) B) C) D)

IF-THEN-ELSE DO UNTIL DO WHILE DO NEXT

10) This logic structure involves repeating a sequence as long as a certain condition remains true.

A) Loop B) Sequence C) Conditional D) Selection

11) One of the best ways to code effective programs is to write so-called ________ programs,

using the sequential, selection, or repetition logic structures.

A) unstructured B) structured C) content-markup D) object-oriented

12) This is the process of testing and eliminating errors in a program.

A) Debugging B) Modularizing C) Coding D) Clarifying

13) This type of error could be the result of the programmer making an incorrect calculation.

A) Syntax B) Run time C) Logic D) Compiler

14) This is testing a program by a select group of potential users.

A) Manual testing B) Desk checking C) Attempt at translation D) Beta testing

15) This consists of written descriptions and procedures about a program and how to use it.

A) Tabloids B) Tables C) Documentation D) Status reports

16) As much as 75 percent of the total lifetime cost for an application program is spent on this.

A) Electricity B) Storage C) Documentation D) Maintenance

17) Which of the following refers to tools that are used to provide some assistance in designing,

coding, and testing software?

A) CAM B) CAD C) CASE D) OOP

18) This type of software development focuses less on the procedures and more on defining the

relationships between previously defined procedures.

A) Unstructured B) Structured C) Content-markup D) Object-oriented

19) These first-generation languages are hard to use, with one of the reasons being that they are

different depending on the make of the computer.

A) Procedural B) Task-oriented C) Natural D) Machine

20) These second-generation languages use abbreviations or mnemonics that are automatically

converted to the appropriate sequence of 1s and 0s.

A) Assembly B) Object-Oriented C) Procedural D) High-level

21) These third-generation languages are designed to express the logic that can solve general

problems.

A) Machine B) Procedural C) Assembly D) Content-Markup

22) A compiler ________.

A) converts the procedural language one statement at a time B) converts the source code into a machine language code C) translates instruction codes from assembler language into machine language D) uses statements to tell objects to perform actions on themselves

23) An interpreter ________.

A) converts and runs the procedural language one statement at a time into machine code B) converts the source code into machine language code then runs the object code.

C) uses statements to tell objects to perform actions on themselves D) translates software code from assembly language into machine language

24) Fifth-generation languages (5GLs) incorporate the concepts of which of the following?

A) Object-oriented programming B) Artificial intelligence C) Application generators D) Abbreviations and mnemonics

25) This type of language uses natural languages to allow humans to communicate more directly

to a computer.

A) Machine B) Assembly C) High-Level Procedural D) Problem and constraint

26) Programming is also called ________ development.

A) logical B) object-oriented C) top-down D) software

27) ________ programming techniques consist of top-down program design, pseudocode,

flowcharts, and logic structures.

A) Structured B) Content-markup C) Unstructured D) Object-oriented

28) Time cards containing statements of hours worked are an example of ________ data.

A) structured B) input C) unstructured D) output

29) The defining of tasks that are required for input data to be processed into output is part of the

________ step.

A) standardization B) programming techniques C) processing requirements D) programming documentation

30) Using structured programming techniques, the program's processing steps can be identified

using ________ program design.

A) logical B) object-oriented C) 5GL D) top-down

31) ________ is (are) an outline of the logic of the program that will be written.

A) Pseudocode B) Histograms C) Modules D) Scatter diagrams

32) Sequential is a type of ________ structure in which one program statement follows another.

A) module B) logic C) selection D) component

33) The ________ structure occurs when a decision must be made.

A) sequential B) loop C) selection D) random

34) The repetition, or ________ structure, describes a process that may be repeated as long as a

certain condition remains true.

A) selection B) random C) sequential D) loop

35) Program ________ graphically present the detailed sequence of steps needed to solve a

programming problem.

A) flowcharts B) pseudocode C) loops D) modules

36) IF-THEN-ELSE is also known as a ________ structure, one of the types of logic structures.

A) loop B) selection C) random D) sequential

37) One of the six steps of programming is writing the program, also called ________.

A) pseudocoding B) modulation C) coding D) charting

38) A ________ error occurs when the programmer uses an incorrect calculation or leaves out a

programming procedure.

A) translation B) syntax C) machine D) logic

39) A ________ error is a violation of the rules of the programming language.

A) syntax B) machine C) logic D) translation

40) Proofreading a printout of a program is known as desk checking or code ________.

A) calculation B) review C) modulation D) feedback

41) Documentation written for programmers should include text and program flowcharts,

________, and sample output as well as system flowcharts.

A) pseudocode B) logic errors C) program listings D) syntax errors

42) Activities in the program maintenance area fall under two categories: ________ and

changing needs.

A) system flowcharts B) program listings C) sample output D) operations

43) In OOP, each ________ contains both the data and processing operations necessary to

perform a task.

A) object B) structured program C) content component D) unstructured program

44) ________ languages can be run on more than one kind of computer.

A) Assembly B) Portable C) Task-oriented D) Machine

45) A(n) ________ is a program that provides modules of prewritten code.

A) machine language B) artificial intelligence C) application generator D) pseudocode

46) Programming is simply typing words into a computer. ⊚ true ⊚ false 47) One of the items to be defined in the program specification is the program's objectives. ⊚ true ⊚ false 48) Top-down program design is used to identify the program's processing steps after the outputs

and inputs have been determined. ⊚ true ⊚ false 49) Pseudocode is an outline of the logic of the program you would like to write. ⊚ true ⊚ false 50) A condition must be met before a sequential structure can proceed to the next statement. ⊚ true ⊚ false 51) Pseudocode graphically presents the detailed sequence of steps needed to solve a

programming problem. ⊚ true ⊚ false 52) The DO WHILE loop means that the loop statements will be executed as long as a certain

condition exists. ⊚ true ⊚ false

53) DO WHILE is an example of a sequential structure. ⊚ true ⊚ false 54) The report at the end of the program design step typically consists of pseudocode, flowcharts,

and logic structures. ⊚ true ⊚ false 55) Coding is only one of the six steps of programming. ⊚ true ⊚ false 56) A programming language uses symbols, words, and phrases to instruct a computer to perform

specific operations. ⊚ true ⊚ false 57) During the testing process, sometimes a program is checked for errors by following the steps

with a calculator and sample data. ⊚ true ⊚ false 58) For an attempt at translation to work as a form of the testing process, the program must be

free of logic errors to be able to run. ⊚ true ⊚ false 59) Program documentation is intended only for end users. ⊚ true ⊚ false

60) Program maintenance involves ensuring that current programs are operating error-free,

efficiently, and effectively. ⊚ true ⊚ false 61) CASE tools are used to compile programs to test for logic errors. ⊚ true ⊚ false 62) C++ is an example of a machine language. ⊚ true ⊚ false 63) C++ is a procedural language that is widely used by today’s programmers. ⊚ true ⊚ false 64) A 5GL language incorporates the concepts of artificial intelligence to allow a person to

provide a system with a problem and some constraints, and then request a solution. ⊚ true ⊚ false 65) Agile software development starts by getting core functionality of a program working, and

then expands on it until the customer is satisfied with the results. ⊚ true ⊚ false 66) List and briefly explain the six steps in programming.

67) Briefly explain pseudocode, flowcharts, and the three logic structures.

68) Differentiate between a syntax error and a logic error.

69) Name and briefly explain methods of testing a program for errors.

70) Identify and explain the two categories of activities in program maintenance.

71) What is object-oriented programming?

72) List and briefly explain the five generations of programming languages.

73) Compare and contrast a compiler and an interpreter.

74) Explain the purpose of a query language and list a commonly used query language.

75) What is an application generator and why is it used?

Answer Key Test name: chapter 13 1) C 2) B 3) D 4) C 5) A 6) B 7) D 8) A 9) A 10) A 11) B 12) A 13) C 14) D 15) C 16) D 17) C 18) D 19) D 20) A 21) B 22) B 23) A 24) B 25) D 26) D 27) A 28) B 29) C 30) D 31) A 32) B 33) C 34) D 35) A 36) B 37) C

38) D 39) A 40) B 41) C 42) D 43) A 44) B 45) C 46) FALSE 47) TRUE 48) TRUE 49) TRUE 50) FALSE 51) FALSE 52) TRUE 53) FALSE 54) TRUE 55) TRUE 56) TRUE 57) TRUE 58) FALSE 59) FALSE 60) TRUE 61) FALSE 62) FALSE 63) TRUE 64) TRUE 65) TRUE 66) Essay 67) Essay 68) Essay 69) Essay 70) Essay 71) Essay 72) Essay 73) Essay 74) Essay 75) Essay