TEST BANK Bob Shebib Faculty Emeritus Douglas College, New Westminster, BC
CHOICES: INTERVIEWING AND COUNSELLING SKILLS FOR CANADIANS Ninth Edition
Contents Chapter 1
Professional Identity: Ethics, Values, and Self-Awareness
Chapter 2
Cultural Intelligence
Chapter 3
The Process, Skills, and Pitfalls of Counselling
Chapter 4
Relationship: The Foundation for Change
Chapter 5
Listening and Responding: The Beginning of Understanding
Chapter 6
Asking Questions: The Search for Meaning
Chapter 7
Empathic Connections
Chapter 8
Supporting Empowerment and Change
Chapter 9
Engaging with Hard-to-Reach Clients
Chapter 10
Mental Health and Substance Misuse
Bob Shebib Choices: Interviewing and Counselling Skills for Canadians, 9/e Test Bank Chapter One Professional Identity: Ethics, Values, and Self-Awareness
LEARNING OBJECTIVES Understand the needs of clients seeking counselling from a diverse counselling community of professionals. Articulate the core values of counselling. Define and describe professional ethics. Identify principles for understanding and resolving ethical dilemmas with cultural sensitivity. Grasp the importance of counsellor objectivity, self-awareness, and managing personal needs. Identify the components of counsellor competence, including the importance of self-awareness. Understand burnout and vicarious trauma as workplace hazards.
Multiple Choice Questions 1. Ethics are Copyright © 2026 Pearson Canada Inc.
a. principles and rules of proper conduct. b. government legislation that regulates professionals. c. values. d. strategy choices for working with clients. e. personal beliefs governing acceptable behaviour.
Answer: a – principles and rules of proper conduct LO 1.3 Define and describe professional ethics.
2. Which of the following professionals are licensed to prescribe medication? a. chiropractors b. physiotherapists c. social workers with a Master‘s degree and specialized training d. any counselling professional with a PhD degree e. psychiatrists Answer: e – psychiatrists LO 1.1 Understand the needs of clients seeking counselling from a diverse counselling community of professionals.
3. Social justice commitment implies that counsellors a. use advocacy to promote human rights and income redistribution. b. treat all clients the same. c. respect individual difference. d. work with law enforcement officials to develop crime prevention strategies. e. cooperative with community leaders to support decentralized courts. Answer: a - use advocacy to promote human rights and income redistribution LO 1.6 Identify the components of counsellor competence including the importance of selfawareness. 4. Competent counsellors a. ignore cultural differences. b. are adept at offering advice. c. make self-awareness a priority for professional development. d. avoid focusing on emotions in order to solve problems quickly. Copyright © 2026 Pearson Canada Inc.
e. are able to form close personal relationships with clients. Answer: c - -make self-awareness a priority for professional development LO 1.6 Identify the components of counsellor competence including the importance of selfawareness. 5. Which of the following represents a ―dual relationship?‖ a. counselling more than one person from a family b. consulting with a supervisor to develop a counselling plan c. focusing on multiple problems in the same session d. social involvement with a client e. working in partnership with a colleague to provide counselling services Answer: d - social involvement with a client LO 1.3 Define and describe professional ethics.
6. With respect to physical contact with clients a. touch is sometimes acceptable. b. it is never acceptable. c. touch, while a natural part of human interaction, has no place in professional counselling. d. it is acceptable only when the counsellor and the client are the same gender. e. should be confined to a handshake, but only if initiated by the client. Answer: a -touch is sometimes acceptable LO 1.3 Define and describe professional ethics.
7. Absolute confidentiality means a. counsellors can share information only with the police if there is an emergency. b. counsellors cannot share information with anyone. c. counsellors can share information only within the agency. d. counsellors can share information if they have permission from the court. e. counsellors must consult supervisors before sharing information. Answer: b - counsellors cannot share information with anyone LO 1.3 Define and describe professional ethics. Copyright © 2026 Pearson Canada Inc.
8. Relative confidentiality means a. counsellors can share information only with the police if there is an emergency. b. counsellors cannot share information with anyone. c. counsellors can share information with their clients‘ family members. d. counsellors can share information if they have permission from the court. e. confidentiality cannot be guaranteed because of legal and other constraints. Answer: e - confidentiality cannot be guaranteed because of legal and other constraints LO 1.3 Define and describe professional ethics. 9. The Tarasoff case established a. the ―duty to warn‖ principle. b. that professionals must maintain absolute confidentiality. c. criteria for reporting child abuse and neglect. d. protection for counsellors who maintain relationship confidentiality. e. none of the above Answer: a -the ―duty to warn‖ principle LO 1.3 Define and describe professional ethics. 10. The principle that clients have a right to freedom of choice is known as a. advocacy. b. self-determination. c. informed consent. d. empowerment. e. ethics. Answer: b -self-determination LO 1.4 Identify principles for understanding and resolving ethical dilemmas with cultural sensitivity. 11. Professional values are concerned with: a. rules governing confidentiality. b. the importance of choice. c. the price of counselling. d. the benefits of counseling. e. a reflection of what the profession considers important.
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