Module 06 Final Exam Course
M218/HIM2304 Section 01 Management of Health Information Services - Online Plus - 2020 Winter Quarter Term 1 Test Module 06 Final Exam Status Completed Attempt Score 50 out of 50 points Results Submitted Answers Displayed
Question 1 1 out of 1 points If your hospital's new employee orientation was held on the fifth floor in a part of the building that did not have elevator access, this could be viewed as: Selected Answer: Discrimination
Question 2 1 out of 1 points Henry Fayol's four functions of management include: Selected Answer: Planning, organizing, leading, controlling
Question 3 1 out of 1 points Which management function deals with distributing or allocating resources towards the accomplishment of the objectives defined in the plans? Selected Answer: Organizing
Question 4 1 out of 1 points The HR tool used during recruitment to outline the work and qualifications needed to perform a job is: Selected Answer: Job description
Question 5 1 out of 1 points A team charter Selected Answer: Defines expectations and scope
Question 6 1 out of 1 points A manager who believes that employees inherently dislike work, want to avoid responsibility, and must be persuaded, rewarded, or punished in order to modify their behavior subscribes to: Selected Answer: Theory X
Question 7 1 out of 1 points Which of the following federal acts does not affect human resources management? Selected Answer: Equal Housing Act
Question 8 1 out of 1 points Performance appraisals are usually conducted: Selected Answer: Annually
Question 9 1 out of 1 points If a responsibility of a coder is to be sure that all encounters are coded in a timely basis, what would be the best way to list this in the job description? Selected Answer: Code all encounters in a timely manner so that standards are met
Question 10 1 out of 1 points
The usual step in applying discipline for a first offense is: Selected Answer: Oral reprimand
Question 11 1 out of 1 points One of the best, key ways to retain employees within the HIM department is to: Selected Answer: Select the right employee
Question 12 1 out of 1 points Which function of management involves determining whether planning has been effective and taking steps to ensure that objectives and goals are met? Selected Answer: Controlling
Question 13 1 out of 1 points Which of the following cannot be asked in an interview for a mail clerk? Selected Answer: Will your husband be supportive of your job choice?
Question 14 1 out of 1 points The administrator has asked Mary Lincoln to document the span of control of each individual supervisor within the Health Information Management department. Mary indicates that she has such a document, and it is called a: Selected Answer: Organizational chart
Question 15 1 out of 1 points Span of control refers specifically to the: Selected Answer: Number of subordinates a supervisor can effectively manage
Question 16 1 out of 1 points The work motivation theory based on the idea an individual moves to the next level to satisfy the next need is: Selected Answer: Maslow's Hierarchy of Needs
Question 17 1 out of 1 points The hierarchical reporting structure within an organization is called: Selected Answer: Chain of command
Question 18 1 out of 1 points All of the following are external forces that impact HIM except: Selected Answer: Budgeting
Question 19 1 out of 1 points A type of budget that is created as if all activities of the organization or department were new is called a: Selected Answer: Zero-based budget
Question 20 1 out of 1 points Which of the following is designed to facilitate an environment that fosters tolerance and appreciation of individual differences? Selected Answer: Diversity training
Question 21 1 out of 1 points
Which of the following would be a recruitment tool used by a HIM manager to fine suitable candidates for an open position within the HIM department? Selected Answer: All of the answers are correct
Question 22 1 out of 1 points All of the following are plans except: Selected Answer: Organizational charts
Question 23 1 out of 1 points Which function of management involves getting all members of a work group to contribute effectively and efficiently to the achievement of the goals? Selected Answer: Leading
Question 24 1 out of 1 points The work environment scale (WES) is a tool used to assess: Selected Answer: Organizational culture
Question 25 1 out of 1 points Proper and thorough orientation of a new employee is accomplished through: Selected Answer: All of the choices are correct
Question 26 1 out of 1 points The committee in a hospital that reviews all incident reports on a regular basis is the: Selected Answer: Quality management committee
Question 27