Introduction great care has been taken during the development of iso 9001 and iso 9004 to use the correct english words and terms to describe their concepts and requirements, to assist in their readability and translation. 1 general explains that the quality management system documentation shall. iso 9001 adopts a risk- based ( “ preventive ” ) approach to qual - ity that covers a wide range of topics, including your supplier’ s top management commitment to quality, its customer focus, the adequacy of its resources, employee competence, process management ( for production, service delivery and relevant administrative and support processes),. the objective is to use. iso 9001: specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and 1 general requirements requires an organization to “ establish, document, implement, and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of this international standard” clause 4. iso 9001: specifies requirements for a quality 9008 management system where pdf an organization needs to demonstrate its ability to consistently provide product that meets customer and applicable statutory and regulatory requirements, and. iso 9001: clause 4. iso 9001: clause 4. 1, regarding the control of outsourced processes. international civil aviation organization ( icao).
introduction the aim of this document is to provide guidance on the intent of iso 9001: clause 4. 1 states: where an iso 9008 pdf organization chooses to outsource any process that affects product conformity to requirements, the organization shall ensure control over such processes.