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SERVING INSTALLERS, DEALERS AND INTEGRATORS ACROSS CANADA CONSIDERATIONS BEFORE ASSIGNING ADMIN RIGHTS P12 CYBERSECURITY TO-DOS FOR INSTALLERS AND USERS P20 SECURITY PAGES INDUSTRY BUYERS GUIDE P24

SECURITY PRODUCTS AND TECHNOLOGY NEWS V.30 I.4 SEPTEMBER/OCTOBER 2026

2026 INTEGRATOR OF THE YEAR

New Brunswick-based QSA wins this year’s award for its focus on client service, company culture and growth potential Gerrit Westland, owner & president; Ryan Masefield, inside sales manager, QSA

Strategic Acquisitions

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Editor’s LETTER NEIL SUTTON

Celebrating security leaders

CONTENTS SEPTEMBER/OCTOBER 2026 || V.30 || I.4

s longtime readers of SP&T News will know, our Integrator of the Year award program traditionally focused on customer wins, case studies and success stories. This proved to be a winning formula for many years (more than 15) and provided an opportunity to showcase Canadian integrators working successfully with clients across a variety of different industries and environments — from hospitals and courthouses to student dorms and retail chains. A few years ago, we decided to switch the focus of the Integrator of the Year award away from the customer projects and towards the integrators themselves. In doing so, we began telling more stories about company histories, cultures and future plans. Currently, the integration business appears to be focused on how it’s going to grow over the next few decades. Technology is always going to be foundational to the business, as is the need to find and support new customers, but there’s also a keen interest in discovering the next generation of security leaders. Additionally, there’s a focus on ensuring that there are people ready to take over technical and networking roles as the older generations retire and more positions open up. Integrator of the Year is designed to spotlight the companies that invest in employee culture and training while also keeping an eye on emerging technologies and market growth opportunities. The recipient of this year’s Integrator of the Year award is QSA Life Safety & Security, a Fredericton-based company serving a largely Atlantic Canadian customer base. Speaking with QSA’s new owner, Gerrit Westland, I was impressed by the company’s devotion to its Maritime roots while simultaneously envisioning a future that includes expansion into Quebec, Ontario and further west. QSA’s award nomination also highlighted its employee development program and a training agenda that will benefit the staff and ultimately the client base. We’ll be opening nominations again for Integrator of the Year in the spring. With the fall barely upon us, that might seem like a long way off, but if I’ve learned one thing from the winners of this award, it’s never too early to start planning.

nsutton@annexbusinessmedia.com

Integrator of the Year

QSA Life Safety and Security is recognized as the 2026 winner for its local service delivery, customer care and modernization plan By Neil Sutton

Cyberhygiene for security systems

Effective cybersecurity must be carried out at all levels, from vendor to installer to end user By Andrew Snook

COLUMNS

DEPARTMENTS

10 Lessons Learned

3 Editor’s Letter

Preparing your security company for sale By Victor Harding

11 CANASA Update

Building the future of Canada’s security industry

4 Industry News 6 Events 8 Appointments 8 Applications

By Dan Baynton

12 Practical Security

Assigning access to complex security systems By Roger Miller

SPTNEWS.CA

September/October 2026 ·SP&T NEWS

industry NEWS

READER SERVICE Print and digital subscription inquiries or changes, please contact Shawn Arul, Audience Development Manager Tel: (416) 510-5181 • Fax: (416) 510-6875 Email: sarul@annexbusinessmedia.com Mail: 111 Gordon Baker Rd., Suite 400, Toronto, ON M2H 3R1

Your Partner in Securing Canada Security Products & Technology News is published 5 times in 2026 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry.

Editor, Neil Sutton 416-510-6788 nsutton@annexbusinessmedia.com

From left: Her excellency Signe Burgstaller, Ambassador of Sweden to Canada; Adon Sanjab, regional director for Canada; Fredrik Nilsson, VP, Americas; Ray Mauritsson, CEO

Axis opens new showcase facility in Montreal

SP&T NEWS · September/October 2026

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Patrick Soo, Alarm.com Floria Chiu, ECAM Val Harris, Real Time Networks Stephen Karchut, Alarmtech Frank Pietrobono, Avante Security

The AEC in Montreal is a showcase for the company’s latest technology address real-world challenges.” The training room has capacity for 18 students. In addition, the centre has a specialized darkroom to showcase Axis Lightfinder capabilities, and a Formula 1 simulation room “to celebrate engineering excellence and offer visitors a unique space that brings people and technology together,” according to the company. A ribbon-cutting ceremony to officially open the AEC included Sanjab; Ray Mauritsson, CEO; Johan Paulsson, CTO; Fredrik Nilsson, VP of Americas; and her excellency Signe Burgstaller, Ambassador of Sweden to Canada.

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Photos: Axis Communications

By Neil Sutton Axis Communications recently opened a new Experience Centre in the Montreal area. The facility is a showcase for the company’s technology, providing opportunities for partner and customer visits, product demonstrations, and education via a state-of-the-art training room. Located in Laval, Que., the Axis Experience Centre is the 21st of its kind in the Americas and the third in Canada (Axis also operates centres in Toronto and Vancouver). “The opening of our Montreal AEC marks an exciting milestone and highlights our deep, long-term commitment to the Quebec market, as well as to our partners and customers across the region,” said Adon Sanjab, regional director, Canada, Axis Communications, in a statement. “This facility is more than a traditional showroom. It represents a true innovation sandbox where partners can interact directly with our full ecosystem of technologies, exploring everything from advanced video and analytics to integrated audio and access control. We want visitors to experience firsthand how our solutions

Group Publisher, Adam Szpakowski 289-221-6605 aszpakowski@annexbusinessmedia.com

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September/October 2026 ·SP&T NEWS

industry NEWS

EVents

Halifax updates false alarm fee structure

October 20, 2026 National Monitoring Station Symposium Toronto, Ont. www.canasa.org October 20-21, 2026 Securing New Ground New York, N.Y. sng.securityindustry.org

(Image: shaun / GETTY IMAGES

The Halifax Regional Municipality recently announced it has revised its false alarm fee structure for security and fire alarm systems. The changes took effect on Sept. 1. The new structure includes: • A $300 flat fee per false alarm for commercial properties and multi-unit residential buildings • A flat fee of $50 per alarm for residential properties with fewer than three units This is updated from the previous fee structure where the first false alarm within a 12‑month period was free, with fees increasing to $200 for the second occurrence, $300 for the third and $500 for each additional false alarm. The municipality noted in a statement that false alarms are regular

occurrences and may “divert police officers and firefighters from actual emergencies, creating operational and financial impacts.” Moreover, By-law B-400, Respecting Burglary, Robbery and Fire Alarm Systems, “intends to impose accountability on owners of alarm systems that are activated and result in emergency services responding unnecessarily. Changes to the by-law attempt to recover some costs incurred by police and fire services when responding to false alarms.” The Halifax Regional Municipality said it recorded approximately 5,200 false alarm incidents in 2025. Additional information, including definitions of what constitutes a false alarm, is available on the Halifax website (www.halifax.ca).

Keenfinity creates dedicated businesses for access, intrusion Keenfinity Group announced that, effective Sept. 1, the former Intrusion & Access business will operate through two dedicated companies: Radionix, focused on intrusion alarm systems, and MiCOS, focused on access control solutions. The company said that the organizational changes will not have any affect on existing products for customers and partners. “Within the intrusion portfolio, Radionix will continue to build on trusted Bosch technologies 6

Phil Dutoy, Radionix

while introducing new innovations under the Radionix brand. For access control, the Bosch solutions customers know today remain unchanged and continue to be developed, manufactured, and supported by the same experienced teams,” stated Keenfinity.

SP&T NEWS · September/October 2026

Phil Dutoy, who joined Keenfinity last year, has been appointed CEO of Radionix. Gregor Schlechtriem, who led the former Intrusion & Access business through its transition from Bosch and the launch of the Radionix brand, has been appointed CEO of MiCOS. The sale of Bosch’s security and communications technology product business — now known as Keenfinity Group — to European investment firm Triton was completed in June 2025.

October 21-22, 2026 Security Canada Central Toronto, Ont. www.securitycanada.com October 24, 2026 Emergency Services Career Expo Calgary, Alta. www.emergencyservicesexpo.ca November 3-5, 2026 ISC East New York, N.Y. www.isceast.com November 12, 2026 Focus On K-12 Security Mississauga, Ont. www.canadiansecuritymag.com November 12, 2026 ADI Expo Montreal, Que. www.adiglobaldistribution.ca December 10, 2026 Focus On Healthcare Security Toronto, Ont. www.canadiansecuritymag.com January 6-9, 2027 International CES Las Vegas, Nev. www.ces.tech April 5-9, 2027 ISC West Las Vegas, Nev. www.iscwest.com April 28, 2027 Security Canada East Laval, Que. www.securitycanada.com

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appointments

Laval, Que.-based IONODES announced the appointment of Renee Wynn and Dr. Richard Reiner to its board of directors. Among her career highlights Wynn served as chief information officer at NASA. Reiner is a serial entrepreneur, investor and technology executive with extensive experience building, scaling, and successfully exiting cybersecurity and AI companies.

Integrated Control Technology (ICT), a manufacturer of access control, intrusion detection and building automation solutions, announced the promotion of Nikki Williams to marketing director. Williams has more than 17 years of marketing and communications experience, including more than a decade of experience in the security industry.

Mississauga, Ont.-based Cansec Systems, a manufacturer of electronic access control and hardware security solutions, announced that Rick Steger has assumed the role of president. Steger has previously served as the company’s vice-president. Cansec’s founder Fred Dawber will be stepping back from operational leadership, but will remain with the company in a strategic advisory role.

Classic Fire + Life Safety recently announced the appointment of Michael Hanna as chief financial officer. Hanna holds a Chartered Professional Accountant designation in Canada and is Fellow of Chartered Accountants in Ireland. Throughout his career, Hanna has held senior financial leadership positions in manufacturing and multi-location operating environments, including 12 years at Weston Foods.

The Security Industry Association (SIA) has appointed Randy Clark as its new director of member services. Clark oversees the association’s membership department, including membership retention and recruiting efforts. He has over two decades of association membership experience with a background spanning consumer, professional and trade associations. Most recently, Clark served as the director of corporate development for the National Association of Wholesaler-Distributors. DMP announced it has named Mike Taylor as executive vice-president of sales. Taylor most recently served as head of sales, public sector and channel sales at Alcatraz. He has previously held senior sales leadership positions at Hirsch, Milestone, Brivo and AMAG Technology.

applications World Cup venue selected tech from Calgary company

The Miami-Dade Fire Rescue Department equipped the city’s FIFA World Cup host stadium with advanced connected safety technology from Calgary-based Blackline Safety to help protect spectators, athletes and event staff. Eight of Blackline’s connected EXO area monitors were placed throughout the stadium. Connected to the Blackline Live cloud platform, EXO technology provided incident commanders with real-time visibility into conditions, allowing rescue teams to respond quickly if needed. Blackline Safety worked closely with Miami-Dade Fire Rescue throughout planning and deployment to configure the system, support implementation, and help ensure the technology was ready for operational use before fans arrived. 8

SP&T NEWS · September/October 2026

Pedestrian safety technology deployed in Las Vegas

Tokyo power company manages network of 30,000+ cameras

ISS (Intelligent Security Systems) announced the deployment of its SecurOS Soffit pedestrian safety system in Las Vegas. The installation, facilitated in partnership with Pinnacle Consulting & Advisors, is the first proof of concept deployment of the Soffit in the city. According to a press release, the pilot is part of a “Vision Zero” initiative, aimed at eliminating traffic-related fatalities and severe injuries. The Soffit uses advanced analytics to detect pedestrians as they approach and traverse the crosswalk, according to ISS, directing a dynamic LED lighting array to escort each person across the street.

TEPCO Power Grid has deployed Genetec Security Center to support its physical security platform and its broader digital transformation strategy. The platform will centralize management of more than 30,000 cameras and support innovation across TEPCO’s power grid network of 1,600 substations and service centres. TEPCO Power Grid manages and operates the transmission and distribution network that delivers electricity from power plants to homes and businesses across the Tokyo metropolitan area. As its camera network expanded, TEPCO Power Grid sought a platform that could support large-scale camera management, integrate with image analysis technology, and expand access to video across a broader range of devices. SPTNEWS.CA

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September/October 2026 ·SP&T NEWS

lessons LEARNED Victor Harding

Preparing your security company for sale

espite the fact that selling their company might be the biggest financial transaction an owner makes in his or her lifetime, my experience is that few owners really plan their exits in advance. Those who do often don’t do it far enough in advance. Here are the important steps to take in planning for a sale.

Determine whether this is the right time to sell

Necessary tax planning Most owners of small and mediumsized companies want to sell their shares to take advantage of their one-time capital gains exemption of approximately $1.2 million per owner for the sale of shares of a privately controlled Canadian corporation. But in order to be able to use this exemption, your business has to qualify. Your accountant can tell you the details of how to make sure your business qualifies. Secondly, if your company is bigger and could attract a purchase price of $2 million or above, you may want to make sure that the shares of the company are in more than one family member’s hands so their exemptions can be used as well. Any adjustments required to make sure your company qualifies, and any share splitting, should be done two years ahead of selling. 10

SP&T NEWS · September/October 2026

Get a valuation Many sellers enter the selling process without really knowing what their company is worth. This means they are flying blind when they start to look for offers. While a properly constructed valuation cannot give you an exact purchase price, it should give you a ballpark figure and should also give you a good idea as to how a buyer might go about valuing your company and arriving at a purchase price. Many of the issues that a buyer may uncover in due diligence can be discovered by doing a valuation first.

Get your financials in order I find that most owners have two to three years of financials and tax returns ready to show a buyer. But there may be adjustments necessary now that you are selling. As an owner, you need to be ready to explain what is in your accounts such as inter-company loans or goodwill on your balance sheet, and explain items like management or owner’s salaries, rent or subcontractor expense. A buyer can tell whether an owner is on top of their business just by the time it takes and the clarity they provide on answers about their financials.

der. The buyer will want to see a list of these accounts and what revenue they are generating because they are probably the largest source of the value of your company. So, impress the buyer and have this list ready. If it is alarm accounts you are selling, make sure the vast majority are on signed contracts, have test signals being sent at least once per month and can be shown to be paying their bills. If it is fire inspection accounts, again the buyer will want a list and will want to know what the yearly inspection charge is and what month the inspection is planned for. With guard accounts, it definitely helps to have signed contracts with your clients wherever possible.

Establish a team to help you sell

Ensure your customer accounts are in order

Finally, you need a team to help you sell your business! Most owners do not think about this in advance. Your team should at the very least include your accountant, your lawyer (assuming he or she has deal experience) and I would also suggest a broker who ideally has done deals in your industry. If an owner has addressed all these points well in advance not only are they likely to attract a higher price, but they will close a sale much faster and easier.

Regardless of whether you are selling alarm, guard or fire accounts, when you sell you need to have them in or-

Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca). SPTNEWS.CA

PHOTO: courtneyk / istock / getty images

All this requires planning ahead — maybe as much as two years.

I get asked all the time, what is the market like these days? Is this a good time to sell? In reality, the biggest factor in determining this is not what the outside market is like but rather, how is your own business doing? Have you had at least two years with good financial results? How does the next year look financially? Have you cleansed your income statement of any unnecessary expenses? Can someone run your business in your absence? All this requires planning ahead, maybe as much as two years.

canasa UPDATE Dan Baynton

Building the future of Canada’s security industry

Together we can build a stronger workforce.

s technology continues to evolve and the demands placed on security professionals grow, investing in education has never been more important. My goal, and the goal of CANASA’s Education Committee, is to help create meaningful learning opportunities that support both today’s workforce and the next generation of industry professionals. As technology advances, our training programs must evolve alongside it to ensure both new and experienced professionals have the skills required to succeed. While the vision of a national accreditation framework represents a long-term goal, CANASA is already taking meaningful steps forward. One of the most exciting initiatives currently underway is the comprehensive

modernization of the Alarm Technician Course (ATC). The updated program has been redesigned to better reflect today’s technologies, installation practices and learning methods while maintaining the strong technical fundamentals that have made the course a respected industry standard. We are excited to make the refreshed ATC program available soon and believe it will provide significant value to both new entrants and experienced technicians seeking to strengthen their knowledge and skills. At the same time, CANASA continues to explore opportunities with educational institutions, industry partners and subject matter experts to build clear learning pathways that support career growth at every stage. Equally important is creating awareness among students, educators

and job seekers about the rewarding careers available within the electronic security industry. By increasing awareness and expanding access to training, we can help build a stronger and more sustainable talent pipeline for the future. The journey toward a nationally recognized education framework will require collaboration, commitment and industry participation. The momentum within our industry demonstrates that we are ready for this next step. Together we can build a stronger workforce, create meaningful career pathways, and ensure that education remains the foundation of our industry’s future. Dan Baynton is the education manager for the Canadian Security Association (www.canasa. org).

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practical SECURITY Roger Miller

There is a big difference between who ‘wants’ and who ‘needs’ access.

recent meeting with a colleague initiated a broader discussion about how administration rights to CCTV or access control systems should be assigned, and what level of access is appropriate. As security professionals our approach is usually to lock technology down. The fewer the number of people who have access to the back-end of any system the more secure it is. So, who actually requires administrative rights to operate a system on a daily basis and what are the risks associated with broader access? There is a big difference between who “wants” and who “needs” access. When setting up a CCTV or access control system, someone must be designated as the owner or manager. That owner must determine who will have administrative rights to modify the parameters established during the initial programming. The following are some questions to consider. Who needs to: • Create/delete users • Authorize the level of function each user can access • Adjust established settings • Release data to external agencies (such as police, insurance or legal teams) • Review historical data

SP&T NEWS · September/October 2026

Who is needed for redundancy? In 24-hour operations this is critical. Also, who covers in the event or vacation or illness? If a data breach occurs, can you track it to an authorized person? What are the potential risks or costs associated with improper oversight of a security system? This is not a conclusive checklist but more of a starter list. Depending on the size or scope of your system, there will be other defining criteria. As an integrator, your responsibility is to help steer the conversation for your end user in a way that creates an awareness and lowers their risk. For enterprise-level systems it is common for the corporate security or IT department to own the security infrastructure. The manager responsible will create the standard operating procedures (SOPs) to be followed, including a tracking process. For systems that may be smaller than enterprise, you as the integrator may be the one they turn to for help developing the SOPs. Let’s look at CCTV, for example. Does the guard on a night shift need administrative rights to the surveillance system in order perform their tasks? If their main responsibility is to monitor and respond to events, then the answer is probably no. Considering that administrative rights could allow

that guard to change the settings for recording, viewing, saving, deleting or exporting video, there is a high degree of risk associated with manipulation of the system, whether intentional or unintentional. This is traditionally a level of risk that most security or IT managers would not place on a single individual in this situation. Each authorized person must also receive an appropriate level of training on both their function and their responsibility, then sign off on their understanding of that responsibility. This becomes part of the training for each user regardless of their level of authority. There should be an annual audit to assess who has administrative rights and determine if they are still needed. If an individual who has been assigned administrative rights has not used them in any meaningful way, they probably don’t need them. Providing administrative permissions to managed networked systems is like issuing a Master key to your business. You must always assess the individual’s legitimate need to have these permissions, audit the need annually and revoke the permissions when they are no longer needed for any reason. Roger Miller is the president of Northeastern Protection Service Inc. (www.protectionpartner.ca) SPTNEWS.CA

PHOTO: AndreyPopov / istock / getty images

Assigning access to complex security systems

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September/October 2026 ·SP&T NEWS

INTEGRATOR OF THE YEAR

COVER STORY

HOMEGROWN SECURITY New Brunswick-based QSA wins Integrator of the Year for its local focus and vision of the future BY NEIL SUTTON

SP&T NEWS · September/October 2026

QSA Life Safety & Security QSA Life Safety & Security was founded in 1971 and currently operates a head office in Fredericton and a second location in Charlottetown, PEI. With a staff of about 30 people, the company serves customers across New Brunswick, PEI, Nova Scotia and Newfoundland and Labrador. The company’s range of services includes fire alarm monitoring, mass notification, surveillance systems, access control, communications, as well as life safety and healthcare solutions. It serves customers across education (post-secondary and K-12); government and public safety, industrial, property management, and health-care institutions, among others. QSA was awarded Integrator of the Year 2026 (sponsored by Graybar Canada) by impressing judges with a nomination that emphasized its strong employee culture, focus on modernization, examples of business growth and customer care, and overall security and life safety expertise. The successful combination of those elements is what will propel QSA into the future, says Westland.

Gerrit Westland, owner and president; Brent Daigle, project manager; Michelle Lim, VP of growth and transformation, QSA

Trust and expertise As QSA’s new owner and president, Westland is also deeply aware

“Security is a fundamentally human activity.” — Gerrit Westland, QSA

that he is now part of a company with 55 years of history serving the Atlantic region. He says he trusts the knowledge and expertise of QSA’s technical staff, many of whom also have decades of industry knowledge and field experience. Westland says he favours a decentralized approach to company leadership, empowering the staff to make their own decisions and become leaders themselves. “How am I going to presume to know how to do it better than our senior technicians? I need to rely on the experience and training of our people,” he says. Westland says the company also pays its employees above the industry average and expects top quality performance in return. “We are placing our bets on local, we are placing our bets on Atlantic Canada and the people who live here serving the people who live here,” he says. “I think that’s been important, not just to our customers, but to our employees as well, because we’re serving our neighbours, we’re serving our communities. That will continue to allow us to thrive.” QSA also invests heavily in technology training, says Westland, SPTNEWS.CA

PHOTOS: QSA Life Safety & Security

hen Gerrit Westland was looking to move back to his native New Brunswick and invest in a local company, security wasn’t necessarily top of mind. But the industry, with its combination of financial stability and mission of safety, proved to be an ideal choice. Just over a year ago, Westland left behind a career in corporate finance and private equity, relocating from Toronto to Fredericton. There, he acquired a 55-year-old alarm and security business, QSA Life Safety & Security. “I had the pleasure of stepping into something that already had a deeply rooted foundation,” says Westland, who was also named to SP&T News’ Top 10 Under 40 list earlier this year. “There’s so much opportunity, and there’s so much changing,” he says of the security industry. Security is an “absolute necessity for any business owner or home owner…. It’s so important to get it right. We’re investing in it constantly.” Aside from its reputation as an industry capable of successfully navigating economic fluctuations, security is also undergoing a technology transition with its measured approach to cloud-based infrastructure and artificial intelligence. But perhaps most importantly, “security is a fundamentally human activity,” says Westland, “and something that allows us to have an edge by using the best systems and technology available.”

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through its “QSA Academy” program. The company completed an Ascom (maker of nurse call systems and other solutions for healthcare) training module for staff earlier this summer, and will provide Ubiquiti (wireless data communication) training beginning in the fall. Social gatherings and team-building exercises are also a regular part of the QSA routine. Staff meetings are held every morning, which helps to set the tone for the day. Weekly “Toolbox talks” also provide a forum for technical updates and troubleshooting. On Fridays, the company breaks at 3:30 p.m. for a barbecue and tailgate. The Friday tradition is an opportunity for some food and socializing, but also allows some time to assess the week gone by and set the agenda for the week to come.

Planning for growth Like Westland, Michelle Lim hadn’t originally envisioned herself working at a regional security company, but she quickly saw the appeal. She joined QSA shortly after Westland took over and is currently the company’s vice-president of growth and transformation. With a background in sales and marketing for a variety of different industries, including steel and robotics, Lim says her current role is about the “amplification” of QSA’s service offerings and success stories, in addition to identifying growth opportunities for the company and leading its modernization agenda. The company is proud of its Atlantic Canadian heritage, says Lim, and emphasizes its focus on catering to a local clientele (the company slogan is “Care without compromise.”) Good customer service shows up in the details, she says. Customers receive handwritten thank-you notes from the sales person they dealt with, and a card from the company SPTNEWS.CA

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September/October 2026 ·SP&T NEWS

INTEGRATOR OF THE YEAR

FEATURE

Gerrit Westland, owner and president, (centre) and the technician team at QSA with Westland’s direct cell phone line. “It’s just another way to say, ‘We care,’” says Lim. QSA also recently revamped its inbound phone system so customers can speak directly with a human being,

18 SPT_Graybar_SeptOct26_CSA.indd SP&T NEWS · September/October 2026 1

typically within 20 seconds of calling, without having to navigate a complex call tree or listen to a recorded voice. Lim is also proud of the fact that QSA switched to 100 per cent cotton for its

staff t-shirts. It’s a small thing, but it makes a difference, she says. “It always comes down to our people.” Westland sees QSA as a platform for growth. The company has a solid client base in New Brunswick and PEI, where it has office locations, and plans to increase its presence in the other Atlantic provinces. The next step, says Westland, is developing a customer base outside the region, through a combination of organic growth and potentially through acquisition. “I think expanding west is going to be our next logical step,” he says. Westland says he’s keenly aware that multi-national security providers are operating in Canada, having entered the Canadian market via an M&A strategy. While outside investment is a solid indicator that the security industry is healthy and growing, Westland believes he can tell another story. Homegrown ownership and local, personalized service provides “a tremendous advantage,” he says. “That’s where we are going to distinguish ourselves.”

SPTNEWS.CA 2026-09-23 11:27 AM

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September/October 2026 ·SP&T NEWS

BEST PRACTICES

FEATURE

EFFECTIVE CYBERHYGIENE FOR SECURITY SYSTEMS It’s crucial to follow best practices, whether you’re a vendor, integrator or end user

ccording to the experts, preventative maintenance and a comprehensive knowledge of networks are key to effective cyberhygiene for security systems. When it comes to sourcing security equipment, the first step should be ensuring all devices are NDAA compliant, says David Koziel, president and CEO of Northern Alarm Protection, an integrator and security service provider based in Richmond Hill, Ont. “Any device that we connect to the network is essentially a computer and must be treated as such,” says Koziel. He says selecting the right products also means working with vendors that have a strong focus on cybersecurity, regularly update their firmware and patches, and cyber-test them rigorously before releasing them. “The faster you can get the firmware updated, the faster that vulnerability is taken care of,” Koziel says. To find the top-rated manufacturers and suppliers of security products, service providers should review all reputable resources at their disposal — whether via internet research, reading trade publications, or attending trade shows — and make sure those prod20

SP&T NEWS · September/October 2026

ucts will be supported for the long run. “When you implement a camera system or a security system, they’re usually in place for quite a long time — the expectation is upwards of five to seven years,” says Jason Chiu, professional services group manager for Axis Communications Canada. “So, when you’re selecting a manufacturer, make sure that you are working with a manufacturer that is committed to maintaining the support of that product for at least that period of time.” That way, as cybersecurity vulnerabilities are discovered, a company will know the manufacturer remains committed to maintaining patches and updating the operating system of the devices, Chiu adds. “If they’ve stopped supporting a device and there is a vulnerability that can attack that device, then you know the system is vulnerable,” he says. That said, having the right equip-

“Software and cybersecurity maintenance is just as important as physical maintenance.” — Jason Chiu, Axis Communications

ment is only one piece of the puzzle. Another key to cybersecurity is following best practices. “You can have the right equipment on the job site, but if it’s not installed with best practices — the firmware isn’t updated, if it is an ‘install and forget it’ scenario, it doesn’t matter how good the product is,” Koziel says. One of the most important first steps in following best practices when working with newly installed equipment is to ensure the default passwords are changed. “That is probably one of the most common rookie mistakes,” Koziel says. “That is the first thing that we do.” He adds that having a company-wide password manager is also important. “You can have all of your passwords generated up to 20, 30, 40 characters, and you never have to write one down. It’s all stored within a very good password manager,” Koziel says adding SPTNEWS.CA

PHOTO: Infinite Creations / istock / getty images

BY ANDREW SNOOK

that passwords should be changed regularly. Another installation best practice is segregating your camera network from connecting your NVR to the client’s network. “It essentially puts up a barrier if someone was to maliciously take down a camera and plug a computer into it and try and get into the network that way — they basically end up going nowhere,” explains Craig Ferguson, technical services manager for Northern Alarm Protection. Certified manufacturing training is also incredibly important for installers, Ferguson notes. “Anybody that’s installing anything, they really need to do factory training. Whether you’re a gold partner or an authorized partner, learning where the automatic updates are, how to configure a system properly, and training is key for anything,” he says. Customers should always have a good maintenance schedule set up for SPTNEWS.CA

the cybersecurity of all of their security products. In the same manner that a company should have a proper schedule for keeping its cameras clean, they should also be scheduling cybersecurity updates, OS updates and software patches for any of their video management software at the same time, as part of regular maintenance, Chiu notes. “Software and cybersecurity maintenance is just as important as physical maintenance,” he says. One common error that companies make is not patching software. “I think there’s a perception from a lot of customers that if the system’s working fine, if I patch it, it might break something,” Chiu says. “At Axis, we encourage all the customers to read our release notes before they do something, and we communicate them very openly.” Another common mistake is when customers make the assumption of safety and do not enforce patching

because their security system is on a separate network. “We see a lot of the time that they’ll have their integrators come in, they’ll have people come in to troubleshoot the system, but those people will connect the system to the internet, or they’ll do something and introduce a vulnerability — even if it’s regular maintenance or accidentally plug into a network temporarily to grab a piece of software, update, and then accidentally leave the network now connected to the internet,” Chiu says. “It’s really hard to be able to truly say that your network is completely airgapped unless you’ve actually taken all of the steps to ensure that.”

AI as a potential threat Last year during ISC West, the largest security event in the U.S., Viakoo Labs issued an open letter to the physical security community about a major threat facing the industry: AI. The letter, which was also pubSeptember/October 2026 ·SP&T NEWS

PHOTO: Just_Super / istock / getty images

BEST PRACTICES

FEATURE

lished on the Viakoo website, read in part: “The physical security community must proactively engage in understanding and mitigating AI-driven threats to its CPS (Cyber-Physical Systems) infrastructure by working collaboratively.... The challenges from AI-driven threats that we face today can overwhelm us if we do not step outside of the traditional approaches to securing physical security systems.” “The two together [physical security systems and malicious AI] is going to be devastating unless we start focusing on this and taking action, and I’m sorry to say, these open letters often get ignored. We’re now literally facing that,” says John Gallagher, head of Viakoo Labs. “AI breaks down the walls.” Many companies have responded by “stating that they’re protected because they are on segmented networks.” Gallagher says that’s a false assumption. He says in the OT/IoT world, there are over 150,000 different operating systems. Prior to the advent of AI, that profusion acted as a sort of failsafe. That is no longer the case. “All operating systems are comprehen-

SP&T NEWS · September/October 2026

sible by advanced or frontier AI, and so, frontier AI does pose unique threats,” Gallagher says. “We’re already seeing it.”

Close relationships It’s important to build strong working relationships with clients’ IT departments and work together as part of their team for their cybersecurity operations. This includes proper communication between both parties to ensure they know when computers are getting out of date or a product may no longer be supported so plans can be put together to remedy these potential vulnerabilities. Working with a proactive cybersecurity client makes systems maintenance a lot easier to manage because their IT teams are already actively searching for any vulnerabilities. Due to increased awareness of companies being hacked, many clients now have strong cybersecurity protocols in place. And those companies are looking for security integrators that are being proactive, updating firmware, offering maintenance packages, and are like-minded, Koziel says, adding that any

integrators that don’t keep up-to-date with their cybersecurity policies are likely to miss out on business. “Everything is about trust. Nobody in this industry sells product. We all sell trust,”

SPTNEWS.CA

Q-Day

Koziel says. “If the end user doesn’t trust the account manager or the company, you’re not going to move forward. If then you cannot talk the cyber talk or the IT talk, you’re not moving forward with the job.”

Q-Day is the theoretical deadline of quantum computing becoming so advanced that it can break encryption keys. How much of a threat is that in the security sector? It’s hard to say. Jason Chiu, professional services group manager for Axis Communications Canada, says it’s very difficult to understand what the true capabilities of quantum computers will be, and whether it’s worthwhile for somebody to actually use quantum computing against a security system. “If they wanted to attack a very high-profile customer in banking, something like that might be worth their effort and their money and their computing resources,” Chiu says. “I think we need to understand as an industry what is the value to a bad

actor of using quantum, for example, interrupting video that’s in transit. Maybe there’s not a lot of value. Maybe there is. Maybe they do actually want to inject fake video using quantum computing into a video stream. And then, we need to react to it.” Axis is currently monitoring not only Q-Day, but also what these potential use cases of bad actors might be. “It’s quite difficult, as you can imagine, to try to combat something that doesn’t exist yet, and that we don’t know how powerful it will be,” Chiu says. “And so, we’re staying on top of it by monitoring both what the good guys and the bad guys are doing, and we will likely be prepared to respond to it relatively quickly if and when that day comes.”

NETWAY SPECTRUM Hardened PoE Switches & Fiber Media Converters • Deploy IP devices at remote locations with or without local power • Supports up to 90W per port • Rapid battery charging provides extended power backup • 115/230VAC or 277VAC input • Manage and reset devices remotely with LINQ™ Network Power Management • Lifetime warranty ™

September/October 2026 ·SP&T NEWS

CANADA’S ONLY SECURITY INDUSTRY BUYERS GUIDE

SECURITY PAGES Brought to you by

AARTECH CANADA INC 1129 Wentworth St W, Unit 2B Oshawa ON L1J 8P7 Tel: 416-800-0710 Web: www.aartechpro.ca Aartech Canada is a 100% Canadian owned and operated value added distributor for over 60 brands. Markets include smart home, security, access control, intercoms, electrical products, emergency lighting, whole house audio and more. Aartech Canada has been serving Canadian clients since 2002, making 2027 the 25th year anniversary! Aartech’s business is based on local support, local shipping, and strong vendor relationships. Aartech’s value added services include custom kitting, custom product branding, marketing support and training.

ALLEGION CANADA 1076 Lakeshore Road East Mississauga ON L5E 1E4 Tel: 905-403-1800 Web: www.allegion.ca Allegion is a global pioneer in seamless access - with a mission that matters. We help keep people safe and secure where they live, learn, work and visit. With more than 30 brands sold worldwide, we specialize in security around the door and adjacent areas: everything from residential locks and portable security to commercial locks, exit devices, openers and closers, and electronic access control solutions.

SP&T NEWS · September/October 2026

ARMSTRONGS - A BECKLAR COMPANY 144 Ilsley Ave Unit 100 Dartmouth NS B3B 1V1 Tel: 800-561-5433 Web: www.armcom.ca Armstrongs, A Becklar Company, is Canada’s only SMART critical event monitoring provider, offering the most comprehensive suite of monitoring services available under one roof. We help ensure property and life protection through video and remote guarding, fire, security, personal health and safety, workforce safety and connected device monitoring such as crash detection, environmental monitoring, gate/access, and more. Armstrongs, A Becklar Company, is a trusted leader in wholesale, ULC-listed monitoring services across Canada. We’ve combined advanced technology, a fully redundant monitoring centre in Quebec, and the largest network of monitoring centres in Canada and the U.S. to deliver unmatched reliability and scale. With millions invested in innovation and the largest team of Canadian monitoring professionals, we unite patented AI-driven engagement technology with highly trained operators to provide the fastest, most dependable emergency response when it matters most.

AUTOMATIC SYSTEMS 4005 Matte Blvd Local d Brossard QC J4Y 2P4 Tel: 450-659-0737 Web: www.automatic-systems.ca

BCDVIDEO 560 Bunker Ct Suite 103 Vernon Hills IL 60061 Tel: 847-205-1922 Web: www.bcdvideo.com BCD is a global provider of purpose-built, validated video infrastructure platforms designed for enterprise physical security deployments. For more than 25 years, BCD has partnered with integrators, OEMs, and technology leaders to engineer highperformance server and storage solutions optimized for video management, AI analytics, and edge workloads. Every platform is built on rigorously tested, validated architectures to ensure predictable performance, scalability, and lifecycle reliability. From design and validation to configuration, deployment, and support, BCD delivers infrastructure that organizations can deploy with confidence and leave in place for years to come.

CDVI AMERICAS LTD. 828 St-Martin Blvd West Laval, QC H7M 0A7 1-866-610-0102 Web:www.cdvi.ca CDVI Americas is a global manufacturer of leading-edge security solutions, offering a wide range of innovative products from online SPTNEWS.CA

ADDRESS SECTION

and standalone access control to locking, door automation, and next-generation biometric entry systems. CDVI makes high-quality, highperformance products to enhance security and improve mobility in any commercial or residential building. CDVI Americas is part of the CDVI Group, that includes ROFU® door locking, activation and control products, SerSys™ high security multipoint locks, and ROBIN™ IP video intercom systems.

CAMDEN DOOR CONTROLS 2395 Skymark Ave. Mississauga ON L4W 4Y6 Tel: 905-366-3377 Fax: 888-436-8739 Web: www.camdencontrols.com Camden Door Controls is an industry-leading provider of innovative, high-quality, and competitively priced door activation, control, and locking products. Camden backs its products with superior customer service, technical support, product delivery and warranty. Camden is ISO 9001:2018 registered, with extensive product development capabilities, and maintains a 40,000 sq. ft. manufacturing facility.

GARDAWORLD 2300 rue Émile-Bélanger St-Laurent QC H4R 3J4 Tel: 855-464-2732 Web: www.garda.com GardaWorld is the world’s largest privately owned security services company offering a wide range of highly focused business solutions, including leading-edge security services and cash solutions. Over 132,000 highly trained, dedicated professionals serve clients in America, Europe, Africa, Asia and the Middle East. Our specialities include: - Security guards - Investigations and consulting - Mobile patrol - Loss prevention - Access control - Security systems - Executive protection - Recruiting and staffing - Police support services - Cash services - Armoured transportation - Fire protection & confined space monitoring

H COMPONETICS LTD/LTEE 1580 Beaulac St. Laurent QC H4R 1W8 Tel: 514-718-8883 Fax: 514-331-1498 Web: www.componetics.com Importer and distributor of low voltage wire & cable. Serving the security, control, and network industries across Canada for more than 25 years.

SPTNEWS.CA

security systems, and advanced alerting systems for robust protection and safety. We Provide Solutions To Those Who Connect The World! We offer many products, including high-quality audio-visual equipment, durable cabinets and enclosures, essential cabling, fibre and connectivity solutions and the precision tools that assist in installing and maintaining these systems. Hall is Your Call!

HARTMANN CONTROLS 10 Lockhart Road Barrie ON L4N9G8 Tel: 877-411-0101 Web: www.hartmann-controls.com Hartmann Controls is a Canadian manufacturer of access control solutions built around flexibility, reliability, and partnership. Since 1998, we have designed, engineered, and manufactured our technology in Ontario, Canada, giving us hands-on control over quality and the freedom to respond to the realworld needs of our partners. Our solutions scale from straightforward installations to complex, multi-site deployments, with flexible hardware, powerful software, and integration capabilities that help partners take on more. Behind it all is a team that believes great technology should come with great people. We work closely with a trusted global network of distributors and integrators, providing the technical expertise, responsive support, and personal service they need to succeed.

I HALL TELECOMMUNICATIONS 5477 R.R. #5 Hwy. 6 N Guelph ON N1H 6J2 Tel: 519-822-5420 Fax: 519-822-5462 Web: www.halltel.com Hall Telecommunication’s Customer Premise Solutions provides our customers with customized solutions for anything related to their project applications or needs. From security, alerting and sound systems to telephony and network electronics, Hall has the solutions you seek. Since its conception in 1974, our private and Canadian owned company has grown through leading edge technology solutions and excellent service to its customers. We are a leading provider of access control,

IDIS AMERICAS 101 Wrangler Drive Ste. 201 Coppell TX 75019 Tel: 469-635-6800 Web: idisamericas.com

IQSIGHT 5- 600 Matheson Blvd W Mississauga ON L5R 4C1 Tel: 800-289-0096 Web: www.iqsight.com

September/October 2026 ·SP&T NEWS

ADDRESS SECTION

KEEPYOURIP 26741 Portola Parkway Suite 1E #409 Foothill Ranch CA 92610 Tel: 626-684-6372 Web: www.keepyourip.com KeepYourIP provides alarm signal routing services built specifically for the security industry. With dedicated IP addresses, selfservice IP redirection, dual IP and DNS options, and bi-coastal redundancy, KeepYourIP gives alarm dealers and monitoring centers greater control over their signal paths and greater flexibility when routing requirements change.

N NOVYTEC MARKETING INC 6955, boul. Taschereau Suite 110 Brossard QC J4Z 1A7 Tel: 514-990-6111 Web: www.novytec.ca

RADIONIX 130 Perinton Parkway Fairport NY 14450 Tel: 800-289-0096 Web: www.radionix.com Radionix builds on trusted technology to deliver mission control for your security. We feature a product portfolio of advanced Radionix & Bosch intrusion systems and reliable Bosch detectors. Our products are designed for businesses that take safety as seriously as we do, Radionix simplifies the complexities of modern security with precision, reliability and a commitment to safeguarding what matters most. Because true protection means knowing someone is always watching over you. Radionix: Mission control, for your security.

ROFU INTERNATIONAL INC. 6818 S 220th St. Kent, WA 26

SP&T NEWS · September/October 2026

98032 800-255-7638 Web: www.rofu.com ROFU is dedicated to bringing more innovation, product quality, and affordability to any electronic access control and ADAcompliant door automation application. We sell our products exclusively through wholesale distribution, serving security, locksmith, door hardware, and automatic door installers across North and South America. Behind every ROFU product, you’ll find customer support dedicated to your success and the best product warranty in the industry. In partnership with CDVI, ROFU is also introducing a range of affordable and easyto-install single-door access control solutions, giving Locksmith and Door Hardware installers the best path to installing electronic systems. PRODUCTS: • Electric Strikes • Keypad • Request to Exit • Batteries/Power Supplies • Door Control/Panic Hardware • Custom Installed Sound & Video Systems • Wireless Security • Door Hardware • Electromagnetic Locks • Contacts/Switches • Panic Buttons • Wireless Controls

SECURITY RESPONSE CENTER 506 Christina Street North Sarnia ON N7T 5W4 Tel: 800-333-7721 Web: securityresponse.ca Security Response Center is a family business that was established in 1970, owned and operated by David, Marie and Chris Currie in Sarnia, Ontario, Canada. We began as a local monitoring station, serving only our immediate area. Due to our ability to meet the demands of the dealers we quickly expanded nationwide with two monitoring stations. Currently the company employs 75 full time staff, including our own in house IT Department. Our Monitoring Station Operators are TMA 5 Diamond Certified and our Company has been U.L.C Listed for Burglary, Fire Protection Systems, Central Station Sprinkler Supervisory and Bank Safe and Vault Protection. In addition, we are a Manitou Elite Certified Monitoring Center dedicated to motivating our staff, getting more from our monitoring operations, and maximizing our success. We also implement our own experience-based training program, peer mentoring and timeproven procedures to give our operators the expertise to respond quickly and effectively

SECURITAS CANADA 235 Yorkland Boulevard suite 400 Toronto ON M2J 4Y8 Tel: 647-876-1426 Web: www.securitas.ca Securitas Canada is a leading provider of intelligent protective services, delivering tailored security solutions for organizations across the country. By combining specialized guarding, advanced technology, and risk management expertise, we help protect people, assets, and operations while enhancing safety, resilience, and business performance every day.

TOA CANADA CORPORATION 3670 Odyssey Dr, Unit #1 Mississauga ON L5M 0Y9 Tel: 905-564-3570 Web: www.toacanada.com

W WAVESTORE 1785 Alta Vista Drive Ottawa ON K1G 3Y6 Tel: 855-526-8887 Web: www.wavestore.com SPTNEWS.CA

product SECTION ACCESS CONTROL Biometrics Aartech Canada Inc. Allegion Canada CDVI Americas Ltd. Hall Telecommunications Hartmann Controls Cards/Card Access/Card Readers Aartech Canada Inc. Allegion Canada Camden Door Controls CDVI Americas Ltd. Hall Telecommunications Hartmann Controls Novytec Marketing Inc. Securitas Canada Door Panels Aartech Canada Inc Camden Door Controls

Magnetic Strikes Aartech Canada Inc. Allegion Canada Camden Door Controls Hall Telecommunications

DEALER / DISTRIBUTOR SERVICES

Pull Stations Hall Telecommunications

Professional Services BCDVideo

Smoke Detectors Aartech Canada Inc.

Request to Exit Aartech Canada Inc. Camden Door Controls CDVI Americas Ltd. Hall Telecommunications Novytec Marketing inc RADIONIX

DETECTION CONTROLS / DEVICES

GUARD SERVICES

Software Hartmann Controls Telephone Entry Control Aartech Canada Inc. Camden Door Controls CDVI Americas Ltd. Hall Telecommunications

Egress Devices Aartech Canada Inc. Allegion Canada Camden Door Controls CDVI Americas Ltd.

ALARMS

Electric Strikes Aartech Canada Inc. Allegion Canada Camden Door Controls CDVI Americas Ltd. Hall Telecommunications

Arm/Disarm Stations RADIONIX

Electronic Access Control Aartech Canada Inc. Allegion Canada Camden Door Controls Hall Telecommunications Hartmann Controls Securitas Canada Facial Recognition Aartech Canada Inc. Hall Telecommunications Fingerprint Aartech Canada Inc. CDVI Americas Ltd. Hall Telecommunications Iris Recognition Aartech Canada Inc. Keypad Aartech Canada Inc. CDVI Americas Ltd. RADIONIX Locksets Aartech Canada Inc. Camden Door Controls Hall Telecommunications SPTNEWS.CA

Alarm Company/Dealer GardaWorld Security Response Center

Batteries/Power Supplies Aartech Canada Inc. Hall Telecommunications RADIONIX Bells/Sirens Aartech Canada Inc. RADIONIX Burglar Alarms Aartech Canada Inc. RADIONIX Controls/Control Panels/Control Communicators Aartech Canada Inc. KeepYourIP RADIONIX Sounding Devices Aartech Canada Inc. RADIONIX Temperature Alarms Aartech Canada Inc. Wireless Alarm Equipment Aartech Canada Inc. Novytec Marketing Inc. RADIONIX

Actuating Devices Aartech Canada Inc.

Guard Response GardaWorld Securitas Canada

Door Control/Panic Hardware Aartech Canada Inc.

Guard Tour GardaWorld

Fire Detectors Aartech Canada Inc. GardaWorld

HOME AUTOMATION Custom Installed Sound & Video Systems Hall Telecommunications

Gas Detectors Aartech Canada Inc. GardaWorld

Home Controls Aartech Canada Inc.

Indicators, Audible/AV Aartech Canada Inc.

Home Theatre Aartech Canada Inc.

Metal Detectors Aartech Canada Inc.

HVAC Controls Aartech Canada Inc.

Smoke Detectors Aartech Canada Inc. GardaWorld Hall Telecommunications

Indoor/Outdoor Systems Aartech Canada Inc. GardaWorld

Testing Devices & Accessories Hall Telecommunications

ENTRY / EXIT SCREENING SYSTEMS Optical Turnstiles Automatic Systems

FIRE & LIFE SAFETY CO Detectors Aartech Canada Inc. Control Panels Aartech Canada Inc GardaWorld Enclosures Aartech Canada Inc. Hall Telecommunications Notification Devices Aartech Canada Inc. Hall Telecommunications Power Supplies Aartech Canada Inc. Hall Telecommunications

Intercoms/Paging Devices Aartech Canada Inc. Hall Telecommunications Novytec Marketing Inc. Lighting & Low Voltage Aartech Canada Inc. Network/Integration Products Aartech Canada Inc. Hall Telecommunications Wire & Cable Aartech Canada Inc. Componetics Ltd/Ltee Hall Telecommunications

ID SYSTEMS AND SUPPLIES Employee/Visitor Badges CDVI Americas Ltd. Securitas Canada Smart Cards CDVI Americas Ltd. Hall Telecommunications

September/October 2026 ·SP&T NEWS

product SECTION IT SECURITY Encryption Wavestore Intrusion Detection & Prevention Systems Novytec Marketing Inc. Securitas Canada Mobile Security Securitas Canada

Central Station Equipment KeepYourIP Novytec Marketing Inc. RADIONIX

PUBLIC SECURITY & SAFETY

Central Station Monitoring Services Armstrongs - A Becklar Company GardaWorld KeepYourIP

Detection Hall Telecommunications Novytec Marketing Inc.

Command & Control KeepYourIP

Racks & Cabinets Hall Telecommunications

OUTDOOR PERIMETER PROTECTION

Remote Access Securitas Canada

Gate Operators Aartech Canada Inc. Automatic Systems

Storage BCDVideo Hall Telecommunications

Outdoor Intrusion Sensors Aartech Canada Inc.

LOCKS / SAFES / DOOR HARDWARE Door Hardware Aartech Canada Inc. Allegion Canada Electromagnetic Locks Aartech Canada Inc. CDVI Americas Ltd. Hall Telecommunications High Security Locks CDVI Americas Ltd. Aartech Canada Inc. Key Control Systems Aartech Canada Inc. Keyed Locks and Padlocks Aartech Canada Inc. Keyless Locks Aartech Canada Inc. Safes and Vaults GardaWorld

MISCELLANEOUS Installation Tools Aartech Canada Inc.

Perimeter Barriers/Deterrents Aartech Canada Inc. Automatic Systems CDVI Americas Ltd. Hall Telecommunications

SENSORS Contacts/Switches Aartech Canada Inc. Dual Technology Sensors Aartech Canada Inc. Novytec Marketing Inc. RADIONIX Flood Alarms Aartech Canada Inc. Glass Protection Aartech Canada Inc. RADIONIX

Security Lighting Aartech Canada Inc.

Light Control Motion Sensors Aartech Canada Inc.

Turnstiles Automatic Systems

PROCEDURAL SECURITY

PIR Sensors Aartech Canada Inc. Novytec Marketing Inc. RADIONIX

Incident Management Securitas Canada

Proximity Sensors Aartech Canada Inc.

Risk Analysis GardaWorld

Screen Sensors Aartech Canada Inc.

Risk Management GardaWorld Securitas Canada

Vehicle Detection Aartech Canada Inc.

Security Audits Securitas Canada Security Consultant GardaWorld Security Training & Education GardaWorld

MONITORING EQUIPMENT / SYSTEMS / SERVICES

Travel Security / Safety GardaWorld

Alarm Monitoring Software KeepYourIP

Vulnerability & Risk Assessment GardaWorld

SP&T NEWS · September/October 2026

Perimeter & Barrier Protection Automatic Systems Hall Telecommunications Securitas Canada

Security Doors Automatic Systems

Security Product Distributor Aartech Canada Inc. Hall Telecommunications

Communications Hall Telecommunications

SOUND / COMMUNICATION EQUIPMENT Loudspeakers Aartech Canada Inc. Hall Telecommunications TOA Canada Corporation Music-Intercom Systems Aartech Canada Inc. Novytec Marketing Inc. TOA Canada Corporation Public Address Systems Aartech Canada Inc. Novytec Marketing Inc. TOA Canada Corporation

SPTNEWS.CA

product SECTION

Racks & Cabinets Aartech Canada Inc. Hall Telecommunications Telephone Systems & Accessories Hall Telecommunications

SPECIAL PURPOSE PROTECTION Covert Surveillance Equipment Aartech Canada Inc. Hall Telecommunications Medical Alert Systems Aartech Canada Inc. GardaWorld Hall Telecommunications Security Response Center Panic Buttons Aartech Canada Inc. CDVI Americas Ltd. Novytec Marketing Inc. Personal Protection Devices Aartech Canada Inc. GardaWorld Power Supply Aartech Canada Inc. CDVI Americas Ltd. Hall Telecommunications Surge Protectors Aartech Canada Inc. Hall Telecommunications

VIDEO SURVEILLANCE Data Storage Hall Telecommunications IQSIGHT Novytec Marketing Inc. Data Transmission Novytec Marketing inc Digital Recorders Aartech Canada Inc. Hall Telecommunications IQSIGHT Wavestore

SPTNEWS.CA

Housings, Enclosures, Mounting Equipment Aartech Canada Inc. IDIS Americas Novytec Marketing Inc.

Video Motion Detectors Novytec Marketing Inc.

IP Video Surveillance/Solutions Aartech Canada Inc. GardaWorld Hall Telecommunications IDIS Americas IQSIGHT Novytec Marketing Inc. TOA Canada Corporation Wavestore

Coaxial Cable Aartech Canada Inc. Hall Telecommunications

Lenses Aartech Canada Inc. Monitors Aartech Canada Inc. Hall Telecommunications IDIS Americas IQSIGHT Novytec Marketing Inc.

WIRE & CABLE

Fibre Optic Hall Telecommunications Plenum Cable Aartech Canada Inc. Hall Telecommunications Speaker Wire Aartech Canada Inc. Hall Telecommunications Structured Wiring Aartech Canada Inc. Hall Telecommunications

Multiplexers Aartech Canada Inc.

Wire & Cable Testers Aartech Canada Inc. Hall Telecommunications

Pan/Tilt Mechanisms Aartech Canada Inc.

Wire Assemblies Hall Telecommunications

Software IDIS Americas IQSIGHT Wavestore

WIRELESS

Switchers Aartech Canada Inc. Hall Telecommunications Thermal Cameras Aartech Canada Inc. Hall Telecommunications IQSIGHT Novytec Marketing Inc. Video Management Systems (VMS) Hall Telecommunications IDIS Americas IQSIGHT Novytec Marketing Inc. Wavestore

Digital Communication KeepYourIP Security Response Center TOA Canada Corporation Remote Monitoring Aartech Canada Inc. Armstrongs - A Becklar Company KeepYourIP Securitas Canada Security Response Center Wireless Communication Equipment Aartech Canada Inc. CDVI Americas Ltd. Novytec Marketing Inc. Wireless Controls Aartech Canada Inc.

September/October 2026 ·SP&T NEWS

Q&A

FEATURE

Q&A: SEAN STINSON, PRESIDENT AND CHIEF GROWTH OFFICER, BLACKLINE SAFETY

lackline Safety is a Calgary-based company, founded in 2004, that makes lone worker safety and gas detection solutions. The company serves more than 4,000 customers globally across industries including energy, transportation, utilities, public safety and fire/hazmat. Earlier this year, Blackline introduced its G8 wearable safety device that includes gas detection, communication and real-time monitoring. In June, Blackline announced the closing of a deal that took the company private through a transaction with Francisco Partners. SP&T News recently spoke with Sean Stinson, president and chief growth officer, about what this deal means for the future of the company, and where he sees opportunities for expansion in both vertical and geographic markets. SP&T News: How are you growing your markets, both domestically and overseas? Sean Stinson: Blackline continues to see strong growth by expanding within established industrial markets while taking connected safety into new industries and geographies. We’ve consistently seen 20-30 per cent annual growth, with momentum across our core markets including energy, utilities, water/wastewater, and fire and hazmat. 30

SP&T NEWS · September/October 2026

product line often expands to include additional products as the value is realized. Our growth is fuelled by the fact that our customers’ challenges are universal: protecting people in hazardous or remote environments, knowing what is happening across a worksite in real time, and being able to respond quickly with accurate information when something goes wrong. SP&T: Which vertical markets are showing the best promise for future growth?

Sean Stinson, Blackline Safety

Every region is growing. North America, Europe, and Middle East are driving most of the growth, and we’re also seeing strong momentum in Australia, Africa and South America. Growth is coming from both new customers and expansion within existing ones. An organization or site that pilots Blackline tends to scale to the full workforce across multiple sites, and adoption of one

“Customers increasingly want to know exactly what happened and where, who is affected, and what they need to do next.”

SS: Energy remains an important market for us, while water/ wastewater and fire and hazmat represent particularly strong areas of opportunity. Interestingly, fire and hazmat teams are increasingly using devices beyond traditional emergency response and deploying them for large-scale public event security. Here’s a breakdown according to industry: Energy is a core vertical for Blackline and represents our largest customer base. Water/wastewater is a very good fit for connected gas detection and lone worker safety technology due to confined spaces, chlorine and hydrogen sulphide hazards, and frequent lone work. Fire/hazmat business is growing substantially, with our customer base increasing 42 per cent from SPTNEWS.CA

end of June, marking the beginning of a new chapter for Blackline. Francisco Partners specializes in technology and technology-enabled businesses, so there is strong alignment around what Blackline has built and where the connected safety market is heading.

Blackline Safety’s G8 line of wearable safety devices 2025 to 2026. More than 500 fire and hazmat departments are now Blackline customers. Public safety at major events is another key growth area. For example, Blackline technology was used by Italian fire and hazmat responders to help protect venues at the 2026 Milan-Cortina Winter Olympics, and Miami-Dade Fire Rescue deployed connected Blackline area monitors and software during the 2026 FIFA World Cup in Miami. SP&T: What are customers looking for today and how are you meeting their needs? SS: Customers want fewer devices on their workers and much more visibility for the people responsible for keeping them safe. There are two connected shifts we see happening. First, customers want to reduce what we call the “Christmas tree effect.” Historically, giving a worker all the protection and communication tools they needed often meant hanging multiple devices on them — a gas detector, lone worker monitor, radio and sometimes a phone and flashlight. In hazardous industrial environments, standard

consumer phones or flashlights may not even be intrinsically safe. With Blackline’s G8 device, we bring gas detection, lone worker safety, emergency voice communication, Push-toTalk radio calling and a flashlight together in one compact, intrinsically safe wearable. That makes life simpler for the worker without sacrificing layers of protection. Second, customers want the data those devices generate and that means going beyond reporting and compliance. This has resulted in an overall shift in safety focus by organizations from detection to decisionmaking. For example, an alarm alone may alert to something happening, but customers increasingly want to know exactly what happened and where, who is affected, and what they need to do next. As a result, demand is surging for real-time alerts, GPS location, live voice communication, and a centralized view of workers, devices and situations. SP&T: What new opportunities do you foresee as a result of taking the company private earlier this year? SS: The transaction with Francisco Partners closed at the

Going private lets us invest in a longer horizon, backed by a technology investor with deep sector expertise. It gives Blackline the opportunity to maintain a long-term focus on growth, customers, product innovation and expanding our global reach. Importantly, our strategy and mission haven’t changed. We’re still focused on building technology that gives organizations better visibility into their people and operations, which ultimately helps get more people home safely.

SP&T: Are you concerned about the current trade war between Canada and the U.S.? SS: Like any company operating internationally, we’re keeping a close eye on the evolving trade environment. Our focus is on continuing to serve our customers across our markets and managing the business responsibly as conditions change. We have customers and operations around the world, so monitoring changes in trade, regulations, and supply chains is simply part of operating a global technology company. Regardless of the trade environment, the demand for connected safety technology and the need for organizations to protect their people and operate more efficiently only continues to grow.

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September/October 2026 ·SP&T NEWS

product PREVIEWS surveillance solutions

360 camera IQSIGHT

Available in standard and IR variants with 3MP, 5MP, and 8MP models, the FLEXIDOME multi 7100i combines four independent sensors in a single device for complete 360-degree coverage. Starlight and HDR X technology and advanced noise reduction provide clear, colour-accurate images even in challenging scenes. Integrated Intelligent Video Analytics (IVA) Pro based on deep learning enables accurate detection and classification of people and vehicles with the ability to configure the four imagers with different analytics for customized alerts in each field of view. The cameras join the FLEXIDOME multi+ 7100i and FLEXIDOME dual 7100i released earlier this year for an expanded multi-sensor family. www.iqsight.com

Expanded camera line Digital Monitoring Products

Digital Monitoring Products (DMP) has expanded its VUE Plus camera line with varifocal, panoramic and fisheye models. The new models offer higher resolution, direct panel 34

integration, lower light use and onboard analytics built for professional alarm monitoring, states the company. VUE Plus cameras bring DMP’s proprietary AlarmVision technology to the edge. The technology enables VUE Plus cameras to connect directly to DMP’s XR and XT Series intrusion control panels, allowing the camera to understand when a system is armed and respond accordingly. Second, VUE Plus cameras use onboard analytics to distinguish meaningful threats from routine activity. VUE Plus cameras are available in a variety of 6MP, 8MP and 12MP resolutions, supporting up to four areas of interest or boundary boxes per camera for zone-level alarm verification. www.dmp.com

Video search Hakimo

Forensic Search is a new capability that allows security teams to search and investigate video footage using natural language without the need of server infrastructure. With Forensic Search, users can type queries like “person in a red shirt,” “person opening car door,” or “red car in parking lot,” and retrieve relevant moments from hours or days of recorded footage in seconds. The feature also includes filters for camera, location, and time range. hakimo.ai

SP&T NEWS · September/October 2026

Video analytics and alerts

Connected Technologies Connected Technologies announced an update to the Connect ONE platform. Connect ONE’s Camera Motion & Analytical Event Capture leverages video analytics to automatically detect and capture camera alerts. Real-time analytics are streamed into Connect ONE where they are logged, generate notifications, and can be viewed in context alongside related intrusion and access control activity. Video-detected events interact with other connected systems, turning on outputs, locking doors, and triggering mass notification for audio alerts and digital signage announcements. Live camera streams remain open while users review activity, control access doors or automation tasks, change user codes, or perform other functions. connectedtechnologies.us

PAK ONE is a compact, single-output, singlechannel 4K decoder designed for modern control rooms. The newest addition to VuWall’s PAK family, PAK ONE supports a wide range of decoding formats, including H.264, H.265, VNC, Application Server G2 sources, and proprietary streams from the VuStream 350. PAK ONE integrates natively with VuWall’s unified ecosystem, enabling operators to manage content distribution alongside TRx video wall management software, Application Server G2, and other PAK family devices. Its design allows for rapid deployment in a variety of environments. www.vuwall.com

Unified security management Wavestore

4K decoder VuWall

WaveFusion is a unified physical security management solution that the company says fuses video surveillance, access SPTNEWS.CA

control, intrusion and loT devices into a cloud-first, open API platform. WaveFusion manages video footage, handles access control events and draws upon and controls analytics from any modern browser or mobile device, states the company. Features include: a cloud-native, AWSpowered access control foundation with intelligent automation and alerts; live maps and floorplans; integrated video intelligence and forensics, with recording, playback and analytics. Created on HID/Mercury controller architecture, it includes options for onpremises, encrypted video servers. www.wavestore.com

Body camera IONODES

IONODES announced the release of the PERCEPT BC200 body camera, providing connected video technology for frontline workers, security professionals, and law enforcement. Built on an open-platform architecture, the PERCEPT BC200 combines a redesigned form factor with advanced IoT

SPTNEWS.CA SPT_ASSA ABLOY_SeptOct26_CSA.indd 1

capabilities, real-time streaming, and video analytics through partners. The PERCEPT BC200 provides video quality with advanced low-light sensitivity and a 180° diagonal field of view. The BC200 is enhanced with integrated sensor support including motion detection, elevation tracking via a barometric pressure sensor, and external Bluetoothenabled sensors. Its hardware platform meets TAA and NDAA compliance standards and is designed, engineered and assembled in North America. www.ionodes.com

Bullet camera series Verkada Verkada is adding to its camera lineup with new

models, available in both wide-angle and telephoto configurations in 5MP and 4K resolution. The company says the latest generation delivers improved video quality and performance in the field and supports Verkada’s AI capabilities, including: unified timeline, activity detection, and licence plate recognition. Verkada also introduced new optional IR and white light illuminator attachments for its bullet camera series to optimize image capture in lowlight and nighttime conditions. www.verkada.com

September/October 2026 ·SP&T NEWS 35 2026-08-28 11:07 AM

product PREVIEWS Notification portfolio Siemens

monitored and activated individually. This makes it possible to see which devices are working and to detect faults more quickly, according to the company. Facility management and fire safety technicians can check system readiness remotely across all connected devices. www.siemens.com

Siemens has introduced its Acend Intelligent notification portfolio. Acend Intelligent includes integrated DisturbanceFree Testing (DFT) technology, allowing for a system-check without triggering audible or visual alarms. Each device – from horns and strobes to speakers and combination appliances with both audible and visual signalling – can be

Facial biometrics HID

HID Amico biometric facial recognition readers expands HID’s biometric portfolio across a wider

spectrum bringing facial recognition to small and medium-sized businesses, according to the company. HID Amico brings fast, accurate facial recognition to the door. Available in both 3.5-inch and 7-inch touchscreen models, it combines multiple options. Designed for offices, health-care facilities, educational campuses, commercial buildings and other environments, HID Amico secures entrances by letting authorized users move through the door without stopping to present a credential. HID Amico offers five authentication methods including facial recognition, physical credentials, PIN, QR code and HID Mobile Access. www.hidglobal.com

Fibre optic launch cables

Platinum Tools Compatible with Platinum Tools’ mini OTDR and Copper Tester, Platinum Tools’ fibre optic launch cables for OTDR testing come in three different sizes (150m, 500m, 1km) and two different configurations. Each launch cable comes with a variety of adapters (UPC, APC, SC and LC) to ensure they can run a test on almost any singlemode fibre optic cable. Designed with micro

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SP&T NEWS · September/October 2026

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armoured fibre and rugged exterior cases, these launch cables are suited for any job site. www.platinumtools.com

Access control for construction sites Boon Edam

Boon Edam has announced a strategic partnership with Sitemetric centred on a customized Boon Edam Turnlock 100 Mobile Platform. The Sitemetric

Deluxe Turnstile combines Boon Edam’s security entrance expertise with Sitemetric’s Integrated Construction Intelligence platform to deliver security and safety for evolving construction projects. The new turnstile features the company’s branding with proprietary factoryintegrated technology to be shipped fully assembled. Boon Edam began shipping the new Sitemetric Deluxe Turnstile in the second quarter of 2026. Based on Boon Edam’s Turnlock 100 Mobile platform, the Sitemetric Deluxe Turnstile features a forklift-ready diamond plate platform that can be shipped directly to a jobsite and positioned without anchor bolts or permanent infrastructure. Its mobile design allows the

Can you spot 6 differences?

Connected safety wearable

Blackline Safety The G8 connected safety wearable combines connected gas detection, lone worker protection, two-way push-to-talk and live field data in a single compact wearable that gives a clearer view of what’s happening across worksites through the Blackline Live platform, according to the company. G8 capabilities include: Built-in Push-toTalk (PTT) allowing workers to talk directly with each other and their safety and monitoring teams through a single portable device. ZoneAware geofencing

allows organizations to define specific worksite zones to see worker locations, movement and activity, and use that information to support emergency response, evacuation, and compliance. A new CSA-certified hydrogen (H2) sensor expands gas detection options for customers working around hydrogen, offering them an expanded detection portfolio for their G8 devices. www.blacklinesafety.com

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unit to be relocated as construction perimeters and access points change. www.boonedam.com

September/October 2026 ·SP&T NEWS

product PREVIEWS Electrified deadlatch Adams Rite

Adams Rite, an ASSA ABLOY Group company, announced enhancements to the 4300 Steel Hawk Electrified Deadlatch, making it easier to bring electronic access control to existing openings while improving performance on doors affected by sag, misalignment, and everyday wear, according to the company. The 4300 Steel Hawk features a redesigned latch assembly, along with internal improvements engineered to reduce opening force and support reliable operation in lessthan-ideal door conditions. www.adamsrite.com

Site management software Gallagher Security

The Command Centre v9.50 release features the integration of AccessNow, Gallagher Security’s cloud-native platform which automates the access and credential request process. Command Centre v9.50 also introduces a new PIN Exemption feature which allows organizations to exempt individuals from PIN entry requirements in card + PIN secured areas,

supporting both temporary and permanent accessibility. Command Centre v9.50 also supports the VisionPass SP Fingerscan Module. By combining facial recognition and fingerprint scanning within a single device, the solution provides authentication options that can operate independently or together. A new Reporting Dataset enables Command Centre to connect with third-party analytics platforms including Power BI, Tableau, and Excel. security.gallagher.com

AI-capable API Brivo

The Brivo Security Platform API is now fully AI-capable. Enhancements to the API include agent-friendly documentation, management tools, and resources for all AI agents to build, integrate, and scale with Brivo. The Brivo Security Platform API makes this possible with AI-optimized documentation (machinereadable llms.txt and skill files) that provide AI agents what they need to build diverse applications, according to the company. Benefits of the API include: Accelerated development; natural language integrations; LLM agnostic (support for leading AI models); and unifying access and video. apidocs.brivo.com

SP&T NEWS · September/October 2026

Electronic deadbolt Salto

The DBolt Touch Interconnected (IC) Outdoor is a ruggedized smart electronic deadbolt designed to withstand the elements while meeting the safety requirements of modern residential environments. The DBolt Touch IC Outdoor is the latest addition to the Salto DBolt Touch series. It features a manual, interconnected deadbolt and passage latch solution that allows users to retract both the latch and deadbolt in a single motion. The DBolt Touch IC Outdoor is built to perform in temperatures ranging from -35°C to 60°C. The IP55-rated keypad side is designed for direct rain exposure and noncondensing humid environments. www.saltosystems.com

Optical turnstile Automatic Systems

The SlimLane EVO nextgeneration optical turnstile combines a slender design with high-precision detection and a customizable cabinet. Designed to be futureproof,

the EVO’s extension post ecosystem can accommodate new biometrics and access control technologies, and its software cybersecure platform integrates with third-party systems. The brushless motor is highly efficient and converts more electrical energy to motion, reducing power use and heat in high-traffic applications. Little to no maintenance is needed, according to the company, backed by its 5-year warranty, making it suited for 24/7 security operations and high throughput applications. automatic-systems.com

Updated padlocks iLOQ

iLOQ has launched an updated line of padlocks designed for critical infrastructure operators. The first is a new Grade 3 lock, with upgraded Grade 4 and 5 products launching later in 2026. A new Grade 1 padlock will follow. The range allows personnel to use their smartphones as keys. All updated padlocks are fitted with technology that allows operators to read the status of padlock at field and transfer status information to Manager. Operators in the field use their smart phones to update status, which is then fed to a centralized overview of all deployed locks. www.iloq.com

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