SPT - September - October 2025

By Andrew Snook

Three-time

By Neil Sutton

By Alex Halliday

EDITOR’S LETTER

LBy Neil Sutton

Three-time winner

Houle Electric takes home

ast year, SP&T News relaunched its annual Integrator of the Year competition to better reflect the full scope of what a successful integrator can bring to the table.

We expanded the award beyond its focus on customer projects to include other aspects like company culture, employee development and recruitment efforts.

This year, through its successful nomination, B.C.-based Houle Electric was able to demonstrate all of these and more.

I had the opportunity to speak with some of Houle’s leaders about the company’s approach to people and technology for our cover story (see p.16).

security industry: how to raise its profile and encourage more young people to join.

I was glad to hear that the organization supports career fairs hosted by local colleges and recently hired two new team members by meeting them this way. This is one of the most effective means to discover new talent and increase industry visibility, and I applaud any security company that makes the effort to connect with communities.

“I applaud any security company that makes the effort to connect with communities.”

For example, Houle is using digital modelling tools to test security software and equipment in its own environment before committing them to a customer site. In doing so, they are able to stress-test the technology to make sure it will perform as required and make any necessary adjustments. Taking this approach also maximizes preparation and minimizes time on site.

On the people side, Houle told me it supports staff education and upskilling, and promotes from within when possible (Houle’s CEO, for example, began his career with the company in the field).

I also wanted to learn more about how the company recruits new staff. This speaks to a larger issue in the

The 2024 Integrator of the Year, Met-Scan Canada, also appears in this issue. The company recently hosted an event for customers and technology partners at one of its client sites, the Toronto Zoo. MetScan’s CEO Azin Tabrizi spoke about the capacity for surveillance systems to provide value beyond security, while the zoo’s safety and security supervisor Graham Birtles discussed a compelling case for security systems to help manage animal care (details are on p.6).

If you are a systems integrator that is delivering value and supporting the Canadian security industry, we want to hear from you. Feel free to reach out anytime and please fill out a nomination for the 2026 edition of Integrator of the Year when applications open again in the spring.

@SecurityEd

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as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry

Editor, Neil Sutton 416-510-6788 nsutton@annexbusinessmedia.com

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EDITORIAL ADVISORY BOARD Patrick Soo, Alarm.com Floria Chiu, ECAM Stephen Karchut, Alarmtech Frank Pietrobono, Avante 111 Gordon Baker Rd, Suite 400, Toronto, ON M2H 3R1 T: 416-442-5600 F: 416-442-2230

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Smart surveillance in the Toronto Zoo

While surveillance systems may always count on security as their key selling point, there is a persistent case to be made for this technology to do much more.

This was one of the major takeaways from a recent event hosted by systems integrator Met-Scan Canada. The Toronto-based company, and winner of the 2024 Integrator of the Year award, gathered some of its key customers and technology partners for a day of education at the Toronto Zoo. The zoo is also a MetScan client — Met-Scan recently upgraded the Toronto attraction’s camera network with technology from Axis Communications and Milestone Systems, as well as installing Gallagher Security access control solutions.

Azin Tabrizi, CEO of Met-Scan,

urged the assembled guests to ask more from their installers and technology providers so they can maximize the value of the security systems they’re investing in.

Systems should not only be robust and long-lasting, but also customizable so they fit the needs of the client and the environment they’re serving, she said.

She also said that any decisions made around security investments should take more than just the next fiscal year into consideration.

“Whatever investment you’re making, you want to make sure you can build upon it. Please think longterm,” she said.

Security systems are capable of recording and generating vast quantities of data, added Tabrizi. While some of this data can help close security investigations, much of it

may be useful to other organizational departments like operations or marketing.

Graham Birtles, the Toronto Zoo’s supervisor of safety and security, remarked that his organization’s use of surveillance has been highly adapted for its particular needs.

The zoo is situated on more than 500 acres of land, is home to 2,000-plus animals, and welcomes over 1.3 million guests annually. While the zoo’s cameras may serve its security needs, they can also

provide a very useful service for the animals’ caretakers.

Using analytics that were designed in-house, the zoo’s cameras are able to observe and record animal behaviour. One analytic, for example, can accurately detect whether a polar bear is standing, walking or swimming, and generate that data over time. This information provides useful clues as to the animal’s general health and wellbeing, or potentially warn a zoo staff member if intervention is required.

AI tools are becoming more sophisticated every day, said Birtles, providing even more possibilities for animal care in the future.

“As an end user, you have to think outside the box,” he said. “It makes sense for tools to do three jobs instead of just one.”

— Neil Sutton

Azin Tabrizi, CEO, Met-Scan, addresses customers and partners at the Toronto Zoo.

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Applications

U.K. aerospace company updates surveillance systems

A major U.K. aerospace manufacturing facility has deployed i-PRO’s AI-powered camera technology.

The project — delivered in partnership with integrator Richards CCTV — modernized the site’s aging security infrastructure, while addressing stringent aviation industry compliance needs. The customer is a prominent supplier within the global aerospace supply chain. With high-value assets, civil aviation regulations and extensive health-and-safety oversight requirements, the company sought a more resilient security platform.

To meet these demands, Richards CCTV designed and implemented a comprehensive upgrade. The installation included 169 highperformance cameras deployed across production lines, common areas, external perimeters and critical zones. Richards CCTV reported that the devices were “quick to configure and install,” with minimal disruption to operations. The installation was also set up with scalability and future-proofing in mind.

Appointments

Japanese bus company deploys licence plate recognition Japanese public transport company Keihan Bus, operates a network that spans Osaka, Kyoto and Shiga prefectures, carrying over 10,000 passengers daily. To manage dispatch efficiency in its Hirakata Depot, Keihan Bus implemented VIVOTEK’s intelligent traffic solution to improve operational workflows.

In collaboration with IBS Japan and Mobile Create, Keihan implemented a Bus Depot Monitoring System with licence plate recognition technology using IP9165-LPR-v2 JPN 12–40mm cameras. LPR cameras were installed throughout the depot to recognize bus licence plates.

Data is processed to identify the latest detected location of each vehicle, and the parking information is displayed on digital signage. The Hirakata Depot said it has monitored the system’s performance “and fine-tuned the settings to fit our operational environment. As a result, the accuracy has remained consistently high and stable over time.”

• Acre Security announced that Kumar Sokka has assumed the role of CEO.

• Acoem, a provider of acoustic threat detection solutions, announced the appointment of Edwin Brennen as business

California water utility adopts Canadian safety devices

Calgary-based Blackline Safety announced a new $1.8 million contract with a major California-based water and wastewater utility provider.

The order includes more than 560 devices, comprised of G7c wearable gas detectors and Blackline Docks to streamline device calibration and charging. The agreement also includes four years of self-monitoring services.

“This contract is an important step in our continued expansion across the water and wastewater sector,” said Sean Stinson, president and chief growth officer, Blackline Safety, in a statement.

“This deal reflects the increasing demand for advanced connected safety solutions across essential infrastructure, so help is available when it’s needed most,” he added.

Over the past few years, Blackline Safety says it has steadily expanded its footprint across the utilities sector, supporting deployments with major providers in the U.S., U.K.,Europe and Australia.

development manager for its ATD (Acoustic Threat Detection) team.

• Axis Communications announced the promotion of Keith D’Sa to director of sales, North America.

October 22-23, 2025

Security Canada Central Toronto, Ont. www.securitycanada.com

November 13, 2025

ADI Expo Montreal, Que. www.adiglobaldistribution.ca

November 18-20, 2025

ISC East

New York, N.Y. www.isceast.com

January 6-9, 2026

International CES Las Vegas, Nev. www.ces.tech

March 23-27, 2026

ISC West Las Vegas, Nev. www.iscwest.com

April 29, 2026

Security Canada East Laval, Que. www.securitycanada.com

June 1-4, 2026

ESX Irving, Tex. www.esxweb.com

June 3, 2026

Security Canada West Richmond, B.C. www.securitycanada.com

June 15-16, 2026

SecurityLeadHER Minneapolis, Mn. www.securityleadher.org

• Milestone Systems has promoted Martin Stockfleth Larsen to chief marketing officer.

• Ottawa-based March Networks announced its expansion into Türkiye with

the appointment of Gurhan YILDIZM as country manager.

• Salto has appointed Bob Wilkins as director of marketing and category management for North America.

Kumar Sokka Edwin Brennen

Keith D’Sa

Martin Stockfleth Larsen

Gurhan YILDIZM Bob Wilkins

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LESSONS LEARNED

IBy Victor Harding

What a business broker does

A broker can serve a variety of functions as an intermediary as deals get struck

often get questions from prospective clients asking how I work with a client on a deal.

What do I do for them, how do I interact with them (and buyers), and what are my fees? Truthfully until I began doing deals for my previous two employers and had occasion to work with a business broker on a few deals, I did not know much about business brokerage myself. Over the last 16 years I have had to learn a lot of what it takes to be a good broker.

“Good brokers will explain the selling process to their clients.”

Business brokers and investment bankers are in the same family of professionals. They both do deals. Brokers usually do smaller deals than investment bankers who tend to be aligned in Canada with the larger investment banking divisions of the chartered banks in Canada.

The business brokerage function in Canada can be divided several different ways. There are general business brokers who work on deals from a variety of industries. And there are brokers like myself who specialize in one industry. I like to specialize in the security industry because: a) I am known in that industry; b) I have a better idea of how businesses in the security industry are valued; and c) I have a better chance of knowing the buyers in each particular sector of the security industry.

Business brokers are also sometimes categorized as working more on the “sell” side or on the “buy” side. In my experience, most brokers like myself do more work on the sell side. Some say it is easier because on the sell side you have a clear goal — to sell the company. If you are working on the buy side, you can spend a lot of time just finding a company to buy before you actually get to do the deal.

Almost all brokers will have a brokerage agreement they want you to sign before they start on a deal. The agreement will lay out key terms such as:

• Exclusivity (most brokers want it)

• Length of initial contract

• What exactly the broker is prepared to do for the client

• What your fees will be (for example, will there be a retainer aside from a success fee and how will the success fee be paid?)

Finally, almost all brokerage agreements have what is known in the industry as a “tail.”

This is the amount of time after a brokerage agreement is terminated by either party that the broker gets paid their success fee if the business is sold to someone that was approached while the brokerage agreement was active.

This “tail” is inserted to prevent a client from cancelling a brokerage agreement to sell their company and not have to pay the success fee. The tail can vary from anywhere between 12 and 24 months.

Some brokerage agreements are more detailed than others. I suggest all prospective clients read their brokerage agreements carefully and don’t be afraid to ask any questions. What the broker will do for you may vary. Experienced brokers will generally do the following:

At the outset they will give their client an estimate of what the company will sell for. This sets expectations. The key word here is “esti-

mate” because I have learned through experience that no broker knows for sure what a company will sell for in the end.

What is even harder to predict is the payment terms the successful buyer will produce. Most experienced brokers have a good idea of what is acceptable.

A good broker should tell their client how long it will take to get a deal completed. Again, this is just a guess based on the broker’s experience. Deals almost always take longer to complete than most people would think. The fastest deal I have done was four months. I have also worked on deals that took 18 months.

Finally, good brokers will explain the selling process to their clients and will be there to clarify any nuances to the deal and try remove any roadblocks. This is partly why I think being specialized pays off for my clients. Having done security industry deals now for 25 years I like to think I know most of the nuances that are contained in a deal.

In the end, a good broker gets the most satisfaction from helping their clients achieve what they set out to do — sell their company.

Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca).

CANASA UPDATE

By Kim Caron

Supporting new security talent

CANASA is pursuing initiatives to raise industry awareness and create training opportunities for newcomers

Amid ongoing economic uncertainty and evolving trade dynamics between the U.S. and Canada, CANASA is taking decisive steps to support Canadian workers.

We are collaborating with colleges and educational institutions to create clearer pathways for students to enter our industry.

As foreign worker status shifts, we’re seeing a surge of interest from educational institutions eager to integrate our trade into their curriculum or create standalone courses, starting at the high school level and into post-secondary. This isn’t just a trend — we feel it is a transformation.

Education meets industry

Since stepping into the role of executive director,

I’ve received calls from colleges and training centres asking how our industry can be part of a new educational framework. Humber College is leading the way, backed by a three-year government grant that will place 130 trained professionals into our workforce.

Regional expansion

We’re now in early conversations with partners in Manitoba and Alberta to replicate this success. These partnerships will bring skilled, job-ready individuals into our field. These are in addition to programs in Quebec and British Columbia.

How can our members help?

We need your expertise, your time and your voice.

• Join the National Education Committee: Help us to promote and enhance the value of continuing education to CANASA members.

• Support work shadowing: Humber College requires each student to complete this as part of

their curriculum.

• Share your knowledge: Speak at institutions, attend career fairs or work with your local council to promote our trade.

• Mentor job seekers: Help them make informed decisions about a career in our security industry.

Our annual job fair will be held on Oct. 23 in Toronto, coinciding with Security Canada Central (Oct. 22-23). This is your chance to meet potential hires, conduct interviews and maybe even make a lasting connection. All members can post vacancies on our job board at no cost and explore our “Careers in Security” section. Discover job descriptions, career paths and the skills needed to advance. So next time you ask what your association is doing for its members, ask a volunteer. They’re leading us in the right direction and working hard to get us there.

Kim Caron is the executive director of the Canadian Security Association (www.canasa.org).

Kim Caron

PRACTICAL SECURITY

HBy Roger Miller

Where to find new customers

Growing any service-oriented security business requires a constant stream of fresh clients

ow and where you find your customers is vital to your business.

There are the traditional request for proposals (RFPs), public tenders and construction bids.

There are also B2B referrals, as well as good old word of mouth. Then there are true partnerships that exist between manufacturers, resellers, end users and colleagues. Each have their pros and cons depending on the size and structure of your business. Only you can decide what is right for you.

“Continually assess your strategy to be sure it still fits your business.”

Whether you grow through referrals, public tenders, invitation to bid or other strategies, it is important to continually assess your strategy to be sure it still fits your business.

In today’s marketplace you cannot ignore the importance of an online presence. A professional company website, social media strategy and industry participation will go a long way to creating and maintaining your brand.

However, once you build these tools you also have to look after them. An outdated website or social media account where the most recent post was two years ago won’t cast your company in the most favourable light.

You have to scale these online and social tools to a level that you can realistically maintain. Keeping them relevant and up-to-date will reflect positively on your brand.

Within the Canadian market as a whole there are many smaller markets. Whether your focus is national, regional or local, it is important for you to know how to find customers at each phase of your growth. Each market has unique factors that often dictate how they are serviced.

While more remote areas can be lucrative, they can also be challenging due to the economic or logistical realities of working there. One example we see often is that the larger distribution partners usually don’t have a local branch outside the traditional urban core areas. This means dealers in these markets may face prod-

uct delays as well as higher costs for shipping or other transportation.

From a sales perspective, those factors can be detrimental to your success. Alternatively, the larger markets are easier to service, but the competition will be significantly greater, with multiple competitors bidding on the same work.

A number of years ago, our company submitted a response to an RFP for security hardware to an academic institution.

When the bid results were made public we discovered that the purchase price awarded to the chosen vendor was lower than our purchase cost through distribution.

We know that in the public tendering world you are often going to see the lowest bid winning, and we intentionally had a very slim margin on the product. Additionally, there was no labour involved in the project — it was a simple drop ship of specified product.

Looking deeper, we discovered that none of the integration or installation companies were the winning bid — it was awarded to an online reseller outside of the province. The business model of professional series products being made available for anyone to purchase online doesn’t help you as an integrator or dealer and I would recommend avoiding it.

In recent years a number of manufacturers have refined the requirements to be a reseller

of their products — which should enhance your ability to pursue business using their products — while others have continued to allow anyone to resell their products. Both strategies have benefits and drawbacks.

Searching a manufacturer’s website recently I was surprised as well as intrigued by their listing of unauthorized resellers, in addition to the usual list of authorized channel partners. I’ve never seen this before on any manufacturer’s website.

As I read further, I became very impressed by their approach to supporting all of their business partners, whether they are part of a structured partner program or not. In previous columns I highlighted the importance of business partnerships and this is an example of how your supply chain can be mutually beneficial in growing your business.

I’ve seen dealers and integrators win large projects that caused their company to collapse because they weren’t ready for that level of growth. Alternatively, I’ve seen seemingly small companies win large bids that became the catalyst for exponential growth.

Finding new business has to fit with your overall business strategy of procurement, distribution and serviceability.

Roger Miller is the president of Northeastern Protection Service Inc. (www.protectionpartner.ca)

THE EVOLUTION OF AI IN MONITORING

With artificial intelligence making a difference in all corners of security, the technology is also changing how alarms are monitored and dispatched

By Andrew Snook

The use of AI continues to grow and evolve in the security industry, as it has been doing in most sectors, and it is beginning to change the way companies manage their operations.

Advanced technologies have been used for some time to recognize objects in videos such as suspicious people and vehicles, and in audio for security voice-downs and listening for key sounds such as gunshots or arguing. But more recently, AI has evolved into performing far more complicated tasks in the security monitoring space.

“AI can interpret, talk to you, do everything that an operator could do in the central station,” explains Cliff Dice, CEO of DICE Corp.

“If an operator is handling an alarm, the AI

can be talking to the subscriber, call dispatch simultaneously, call responding parties, can get your cancellation codes, to name just a few items. It can do a service ticket to a dealer while determining if the subscriber needs help. It can do everything in the monitoring centre without a human — or helping a human be faster and more effective.”

Humans are transitioning from their previous tasks to becoming supervisors who oversee the bots that are interacting with people contacting the alarm monitoring companies. In the case of DICE, the company is collecting audio streams and training the bots themselves.

“We look at it like the bot is running the show and the humans are then monitoring the bots,” Dice says. “The other thing that we can do is when we deliver alarms to operators, the bot is listening to the phone call and working

the screen for the human, kind of like a co-pilot does in an aircraft for the pilot. So, even if you have to take the call because it’s outside of the norm, the bot can listen in and do some of your functionality on the computer automatically.”

Steve Reinharz, CEO and CTO of Artificial Intelligence Technology Solutions (AITX) and Robotic Assistance Devices Inc. (RAD), says his company’s agentic AI, SARA, is performing the same work as call centre operators but with greater efficiency.

“It does things humans simply cannot. It works at scale, is never tired, never distracted, and that is why it will drive change across security and every other industry,” Reinharz says.

Dan Small, president of Armstrongs (a Becklar company), one of the largest monitoring companies in Canada, says his company uses a blended approach when it comes to the

roles of AI and humans.

“The past number of years we’ve had our AI systems listening and understanding hundreds of thousands of calls and learning. We now use AI to assist the operator in analyzing calls and then understanding what is an emergency and getting it to an operator, a human being, to act as quickly as possible,” Small says.

He adds that using AI to reduce response times and ensure that staff are dealing with actual emergency situations is a big benefit of the technology. Another advantage is on the video monitoring side for improving customer service and reducing false alarms.

“With our partners, we’re utilizing AI to reduce the false alarms, to learn what is a paper bag blowing in the wind compared to a human analyzed that is carrying a weapon. That again is reducing false alarms and unwanted or unneeded calls or contacts being reached out to,” Small says.

DICE is already working with police departments in Michigan that are using bots to answer alarm calls at the 911 centre, helping to reduce the use of 911 dispatchers, which will at some point reduce the need for ASAP to PSAP type interfaces since bots are capable of data exchange.

“The alarm operator calls the police department, and the bot is answering saying, ‘Do you have an alarm? What is the address? What is the name of the customer? What kind of an alarm is it?’ They’re using bots to actually answer phone calls,” Dice says. “Eventually, you’ll have a bot talking to a bot to dispatch the alarm. That’s kind of where we’re at today.”

“Eventually, you’ll have a bot talking to a bot to dispatch the alarm.”

— Cliff Dice, DICE Corp.

Reinharz recently took a call with a small department of less than 20 officers in Florida, a mid-sized department of about 100 officers in Michigan, and a large department of about 950 officers in Tennessee, to receive feedback on his company’s agentic AI sending calls out to the police. He says all three departments had similar positive feedback.

“It was intelligible. It wasn’t emotional. I got the data that I needed. I was able to repeat it. There was no superfluous stuff. Clearly, that’s what I want in order to make my judgment of how to react,” Reinharz recalls. “From that perspective, I see at least some, maybe most, police departments embracing this. And then on top of that, they have their own technology that they’re using with the Axon body-worn cameras, where they’re starting to run those things through AI to do everything from post-patrol licence plate recognition or even active licence plate recognition. Or, in some jurisdictions where it’s allowed, facial recognition, looking for different things.”

Growing pains

One of the biggest challenges in growing the scope of AI applications in the security industry, as in other sectors, is ensuring the right

data is being input into training the AI.

In the case of DICE, the company has been collecting terabytes of dispatch information for years so that they would have a learning model. They started their AI development years ago in collecting the necessary data, and training their own AI-learnable engines.

“Now, we’re investing in our own infrastructure of GPUs and cooling systems so that we can run our own AI in our own centres with our own learnable data,” Dice explains. “I think it’s going to be hard for some others to train AI to serve the alarm industry correctly. They’re going to rely upon other AI providers to supplement what they’re doing which might not work as well.”

Another challenge that could slow down the rise of AI in the security industry is the speed at which it is integrated into equipment. Small believes it will take a little more time for the physical equipment, whether it’s security or video, to have AI technologies integrated into it, so companies can take advantage.

“Is a motion detector just going to be a motion detector in a few years? No, I think it’s going to have some sort of AI in the motion detector. What is that technology, and how soon can our industry get that out there? Right now, predominantly, what I see is we’re using AI currently to respond to the information we’re given, whether that’s a signal voice call or a video,” Small says. “If we can get AI to handle some of that before it ever gets to the monitoring video centre, I think that would be helpful and probably where it’s going to progress to.”

“With our partners, we’re utilizing AI to reduce the false alarms.”

— Dan Small,Armstrongs

An easy sell?

With most companies viewing security as a necessary expense – or one they don’t really want to spend a lot of extra money on – could convincing them to replace existing hardware that’s still operational be a difficult task? Small doesn’t think so. He says that if AI reduces unwanted dispatches of police or guards, while reducing the false alarm rates and helps streamline operations, it will show its value.

“Of course, there’s going to be a threshold there, and, like anything, it will take volume and numbers for the price to come down. At some point it will meet, but I think there are financial benefits to AI as well for the consumer,” Small says. “Also, AI, particularly through video, is going to create solutions that save companies more money every month rather than service costs, increasing ROI.”

For customers who only want to spend the minimum on security, AI allows for a tremendous amount of performance productivity to be delivered for a small price, Reinharz says.

“Customers will be more engaged in their security, relationships will improve, and outcomes will strengthen. The industry will become more effective overall, delivering better security and happier clients in the years ahead,” he says.

The future of AI

At some point in the future, Dice believes AI will be embedded into all security products, including within the hardware, at the user end, and within the monitoring centres.

“The monitoring centre started out as very people orientated, very labour intensive. AI is changing that. It already had been changing to where the human was being less needed in automation,” he says. “With SMSes, calls and other things, it was already converting to be a software-based call centre, not an operator or human base. AI just takes it one step further. It removes a lot of human capacity… not only for the operators, but also for customer service management. All sorts of things can be moved to AI and done that way.”

The roles of security guards on sites will also continue to evolve with the rise of AI, as well as other technologies that are already being utilized on some sites.

“We will always need physical guards to some extent in our industry. But with labour shortages, if we can utilize the ones that are there to actually be responding to things they need to respond to... that’s only a benefit to everyone involved,” Small says.

“We’re using AI with drones now with guards and allowing the drone and the camera to determine if there’s possible illegal activity going on, and allowing us then to get the guard to that location in a timely manner by guiding them there. It’s very interesting technology. So again, it’s a blended approach,” Small adds.

One of the most important aspects for security companies to consider when adopting AI is that it is not an add-on to existing systems, it is something else entirely, Dice notes.

“AI isn’t something you can tack on to the old way you used to do monitoring with people. You have to approach it from a different viewpoint. And so, the monitoring application is quite a bit different,” he says. “You can’t necessarily bolt AI on to the old ways of running software and automation. I think you’re going to see panel manufacturers and other IoT device manufacturers look at it as they’re building new devices, they’ll start building devices around AI technology, versus trying to give a feature here or there. I think the biggest change you’ll see is hardware systems, smart home systems, alarm panels, start being built around AI, and they won’t even resemble what they do today.”

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2025 INTEGRATOR OF THE YEAR POWER PEOPLE

Three-time winner Houle Electric explains how it balances technical expertise and company culture to meet the needs of both staff and customers

By Neil Sutton

In terms of priorities, technical expertise is clearly going to be at the top of the list for any service provider that installs and maintains technology systems, but Houle Electric is also able to distinguish itself as a people-focused company — both internally and externally. In recognition of its commitment to systems integration, customer focus and company culture, Houle Electric was named Integrator of the Year 2025 by the SP&T News editorial advisory board. Integrator of the Year is sponsored by Graybar Canada.

Burnaby, B.C.-based Houle has been recognized as the Integrator of the Year on two previous occasions — in 2016, based on a project for the Port of Vancouver and in 2017, for integration work conducted at two B.C. health-care facilities. (Since 2024, Integrator of the Year

nominations are judged based on a diverse set of criteria that includes project management, but also considers staff recruitment and retention policies, company culture, community-driven initiatives and other factors.)

“At Houle, we place a high value on the experience gained in the field.”

— Amber Roberts, Houle Electric

Broad portfolio

Houle Electric was founded as a supplier of electrical equipment in 1944 on Vancouver Island. It quickly expanded into electrical services and today operates a substantial tech-

nology solutions business, including security systems integration, with eight office locations across B.C.

In the eight years that have elapsed since Houle’s 2017 award, security integration best practices have come a long way. Houle, for example, has the ability to meticulously plan installs before setting foot on a customer site using building information modelling (BIM) and virtual design and construction (VDC).

With these software tools, Houle’s project planning group is able to virtually access a site during pre-construction, as well as the construction and commissioning phases. This approach also helps to keep projects on-time and on-budget. “So we’re reducing our footprint on site, reducing our waste production on site, and leveraging as much as we can in the

Photos courtesy Houle Electric

Amber Roberts, vice-president of people & culture; Les Koss, vice-president of technology

digital model,” says Les Koss, the company’s vice-president of technology.

Stress-testing security systems and software in a lab-based environment can help Houle’s technicians to isolate and address potential integration problems before they get anywhere near a job site.

“We like to bring a lot of these systems and subsystems in-house and let them play with them,” he says. “We can go back to the manufacturer if there’s maybe an issue we found with the system pre-installed.”

Employee opportunities

With a workforce of more than 1,200, Houle employs electricians, electrical planners, software technicians, security specialists, estimators, project managers, and more.

While there is a distinction between electrical and security expertise at Houle, there is a high degree of collaboration and coordination between the groups, allowing the company to bring multiple disciplines to existing and prospective clients. “I think communication is key internally as well as externally. And there’s a lot of cohesion between the groups. We are one company and we really operate that way,” says Koss.

Houle also encourages its employees to explore training and upskilling opportunities. For example, people may begin their careers at Houle as electrical apprentices, but through exposure to security systems and building automation, they may decide to shift their focus or add new skills.

“We have the option internally to allow employees to discover different areas of the business,” says Koss. “They can be a registered electrician and then they can start to do more complex integration or complex installations on other systems that they typically wouldn’t see.”

Some staff may become specialists in healthcare security applications, for example, which is a growing area of the company’s business. Employees are also incentivized and encouraged to attain the relevant industry certifications, such as those from vendors like Genetec, Avigilon or Kantech, or professional designations like PMP, P.Eng or CPA.

In some cases, staff may look to move beyond field work and into project management roles, and the company has a path available that would allow them to make that transition.

“At Houle, we place a high value on the experience gained in the field and actively seek to leverage that through internal recruitment initiatives,” explains Amber Roberts, vice-president of people and culture at Houle. “These efforts support individuals transitioning from the tools into field leadership roles or more office-based positions.”

The success of these transitions depends on a variety of factors, including aptitude and suitability for the role, as well as comfort level. In

“We absolutely support internal growth.”

— Les Koss, Houle Electric

some cases a candidate may discover that project management isn’t what that they thought it was and they ultimately come to the conclusion that being hands-on with technology is more satisfying. But it’s always worth finding out, says Koss, which is why the company is so keen on promoting from within and supporting staff ambitions.

“We absolutely support and encourage internal growth,” says Koss. “I think it’s the best

way to attract and retain people.”

Perhaps the best example of this philosophy is the company’s own president and CEO, Keith Parsonage. Parsonage joined Houle almost 20 years ago as a journeyperson electrician, and has since worked in a number of management roles, including vice-president of projects, before his promotion to CEO last year. “Many of our current executives began their careers in the field,” says Roberts. “Their journeys reflect the long-standing opportunities for growth and advancement within our organization.”

Continued on page 20

TSL Multi-Technology Card Reader

Intrusion & Access – Moving Forward

Intrusion & Access – Moving Forward

With the transition of the Bosch Intrusion & Access Business Unit to Keenfinity now complete, we are setting clear path for the future.

With the transition of the Bosch Intrusion & Access Business Unit to Keenfinity now complete, we are setting a clear path for the future.

Radionix will lead our intrusion portfolio under the vision – Mission control for your security – bringing together intrusion sensors, G Series panels, and the redesigned Remote Security Manager app into one seamless, integrated platform.

Radionix will lead our intrusion portfolio under the vision – Mission control for your security – bringing together intrusion sensors, G Series panels, and the redesigned Remote Security Manager app into one seamless, integrated platform.

At the same time, our trusted Bosch sensors and access solutions will continue under the Bosch name, delivering the same proven quality, service, and support.

At the same time, our trusted Bosch sensors and access solutions will continue under the Bosch name, delivering the same proven quality, service, and support.

Radionix Website

The intuitive, streamlined Radionix website has been launched and is full of valuable information for our partners. Need to find the name of your sales rep? Just visit radionix.com!

Radionix YouTube Channel

Radionix LinkedIn

Find Radionix product and informational videos and more on our new YouTube channel. Like, follow, and subscribe today!

Radionix LinkedIn

Our new LinkedIn page is a great way to keep up with recent news, announcements, thought leadership articles, and more from Radionix!

Our new LinkedIn page is a great way to keep up with recent news, announcements, thought leadership articles, and more from Radionix!

RSM App Release

Find Radionix product and informational videos and more on our new YouTube channel. Like, follow, and subscribe today!

RSM App Release

Put complete security of your people, spaces, and assets in the palm of your hand with our newly redesigned Remote Security Management (RSM) app.

Put complete security of your people, spaces, and assets in the palm of your hand with our newly redesigned Remote Security Management (RSM) app.

Scan the QR code to learn more or visit https://securitycanada.com/

Bosch Intrusion & Access

the Keenfinity team

Jacquelyn Davies

Jacquelyn Davies VP Canadian Sales and Operations / Managing Director 647-746-1055 jacquelyn.davies@keenfinity-group.com

VP Canadian Sales and Operations / Managing Director

647-746-1055

jacquelyn.davies@keenfinity-group.com

Solutions Engineering

David Heath Key Accounts Manager 647-460-8057 david.heath@keenfinity-group.com

David Heath Key Accounts Manager

647-460-8057

david.heath@keenfinity-group.com

Don Maxey 647-746-2949 don.maxey@keenfinity-group.com

Don Maxey 647-746-2949 don.maxey@keenfinity-group.com

Inside Sales

Michael Young 416-629-5944 michael.young@keenfinity-group.com

Michael Young 416-629-5944 michael.young@keenfinity-group.com

Supported by our manufacturers’ rep firm partners: Your local Keenfinity team:

Jeremy Town 647-299-5743 jeremy.town2@keenfinity-group.com

Jeremy Town 647-299-5743 jeremy.town2@keenfinity-group.com

Jamie Carrier 905-299-7318

jamie.carrier@keenfinity-group.com

Jamie Carrier 905-299-7318 jamie.carrier@keenfinity-group.com

Core Products - YT, NT, NU, BC, AB, SK, MB

Rob Feth rob@coreproducts.ca

Rob Feth rob@coreproducts.ca

Mike Hogg mike@coreproducts.ca

Mike Hogg mike@coreproducts.ca

Marketing - QC, NB, NS, PE, NL, Ottawa (Intrusion & Access Ontario)

Novytec Marketing - QC, NB, NS, PE, NL, Ottawa (Intrusion & Access Ontario)

Yvon Lebel ylebel@novytec.ca

Yvon Lebel ylebel@novytec.ca

Sean Donnachie sdonnachie@novytec.ca support@novytec.ca

Sean Donnachie sdonnachie@novytec.ca support@novytec.ca

Mathieu Racine mracine@novytec.ca support@novytec.ca

Mathieu Racine mracine@novytec.ca support@novytec.ca

Continued from page 17

Recruitment and the future

To keep growing, and to support the next generation of systems integration professionals, Houle is actively involved in college and university recruitment efforts. In addition to working with local unions across B.C. to staff

field positions, the company participates in hiring events, college job fairs and student coop programs that cater to a variety of different positions at Houle.

“Our recruitment efforts at universities and colleges are a key part of our strategy,” says Roberts. “HR representatives and division leaders regularly attend hiring events throughout the

Danger is Silent, Protection Isn’t.

year, showcasing our capabilities through interactive displays and one-on-one conversations. While Houle has long been recognized as a leader in electrical contracting, these events also allow us to highlight our expertise in technology integration, helping to expand our brand and reputation.”

Koss adds that Houle is working hard to spread the word that the skilled trades can provide meaningful and fulfilling work to young people. At a recent college campus event, Koss says he was impressed that some of the attendees sought out Houle’s booth and struck up conversations. The interactions led to two people getting hired. “It’s pretty encouraging,” he says. “I think it’s the recognition that security’s not going to go away, it’s evolving and it’s always going to be a necessity.”

As Houle continues to embrace new technologies (the company, for example, is exploring how AI can be harnessed for customer projects and operational efficiency), there is also a recognition that systems integration is ultimately a people business.

Having worked in the industry for almost 20 years, Koss says he’s consistently impressed by what Houle is able to bring to the table. “It’s obvious, to me, the level of pride that’s demonstrated at Houle,” he says.

Houle Electric headquarters in Burnaby, B.C.

HOW TO BUILD PARTNERSHIPS WITH MANUFACTURERS

Trust, communication and a mutual growth strategy will help to support common goals

By Alex Halliday

What separates a vendor from a partner?

If you look back a few decades, perhaps not much. However, as the role of today’s security integrator evolves and end user demands change, the difference becomes clear.

Security partnerships reflect a deeper relationship. Technology manufacturers invest in your success as an integrator, measuring success beyond sales.

Consider the organizations from which you currently buy your security hardware and software. If you only hear from them when there’s a problem with your order, that can present a challenge. If they reach out to provide training, support your marketing efforts or discuss new technologies, you’re working with a security partner.

Even security partners vary in what they offer. The key is finding those that meet both your technical and operational needs. To get the most from your vendor partnerships, start by assessing your goals, challenges and the level of support you require. You may discover that your current partners already provide the resources you need and are willing to offer those you seek.

The evolving role of partnerships

Much of the way we think about (and need) security partnerships today evolved alongside the role of the security integrator. Security integrators earned their name by integrating various hardware components to form a complete system. There was little to no software layer, so they delivered value by ensuring various endpoint devices worked together.

Today’s end users want all-in-one security solutions. The solutions often incorporate cloud-based systems, IoT devices and existing IT infrastructure. In adapting to this new model, modern integrators have become full-service providers. They play a key role in customers’ overall security operations and long-term system optimization.

As the install-and-leave model fades, the focus shifts to maximizing lifetime customer value. This requires ongoing support from integrators to their clients and manufacturers to their integrator partners. Integrators today need partners who can support every stage of their customer journey, from marketing and sales to long-term service.

At the same time, the channel itself has grown more

(SLAs) and recurring revenue-based models has changed what integrators expect from their partnerships. A strong partner constantly adjusts its program and resources to meet these changing needs.

Creating an effective partner feedback loop

True partnership drives value on both sides. You rely on your partner not just for products, but for support that fuels your business growth and continuity. This is what fundamentally separates a vendor from a partner.

In turn, as an integrator, it’s in your best interest to deliver feedback and engage with your vendor partners. You can help them to refine their offerings, shape new product development, and ultimately better serve you as a partner. It’s also how you deliver value in the partnership, ensuring that your vendor partners stay connected to real market needs rather than building solutions in a vacuum.

Successful vendor partners already have the necessary framework in place to receive feedback. It may be partner committees, user groups or in-person partner events designed to gather feedback. These forums encourage open discussions with vendors. You can share what’s going well in the partnership and what needs improvement. These feedback loops allow ven-

dors to align their roadmaps, services and innovations with real-world needs.

“Consistent communication benefits both partners.”

The value of partnership

The value you derive from a strong relationship with your manufacturers directly translates to the value you deliver to your end users. With a partnership, you have the resources to present a solution with clarity and confidence. Available product training sessions and marketing materials address the pain points that the security solutions solve. A feedback loop also allows you to be confident that this messaging aligns with the real-world needs you address.

To demonstrate this value, think of it like bringing a contractor into your own home. In one scenario, the contractor opens the box of materials and says, “I’ve never worked with this before,” and fumbles through the process. In the second, the contractor confidently says, “We’ve used these materials countless times, and here is how it will solve your problem.” The experience and your trust in the outcome are greater in the

second scenario.

The same is true in security. When you collaborate with a strong technology partner, you’re equipped to approach your end users with confidence and clarity. The result is greater perceived value, increased trust and a better customer experience. All of this contributes to your bottom line in the form of repeat business and a reputation for delivering reliable, effective security solutions.

Growth in the grey area

There are plenty of vendors who are happy to make a transactional sale. Many will deliver a product, collect payment, and move on. However, the strongest security partnerships thrive not in black-and-white transactions but in grey areas. This is where challenges arise, innovations take shape, and both integrators and vendors navigate complexity together. Growth happens here through the shared effort to solve problems beyond the short term. It’s what separates vendors from partners, integrators from full-service providers, and simple solution deployments from meaningful relationships that drive lasting success.

Alex Halliday is the director of channel enablement, North America, sales, Genetec (www.genetec.com).

NETWAY SPECTRUM

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• Lifetime warranty

FINDMYALARM.COM

5200 rue charleroi

Montreal QC H1G3A1

Tel: 833-352-6822

Web: www.FindMyAlarm.com

FindMyAlarm.com helps alarm dealers and installers get customer leads.

FindMyAlarm.com helps customers find trusted, customerservice oriented alarm companies in their area by providing their postal code.

G

GARDAWORLD

2300 rue Émile-Bélanger

St-Laurent QC H4R 3J4

Tel: 855-464-2732

Web: www.garda.com

GardaWorld is the world’s largest privately owned security services company offering a wide range of highly focused business solutions, including leading-edge security services and cash solutions.

Over 132,000 highly trained, dedicated professionals serve clients in America, Europe, Africa, Asia and the Middle East.

Our specialities include:

- Security guards

- Investigations and consulting

- Mobile patrol

- Loss prevention

- Access control

- Security systems

- Executive protection

- Recruiting and staffing

- Police support services

- Cash services

- Armoured transportation

- Fire protection & confined space monitoring

GRAYBAR CANADA

3600 Joseph Howe Drive

Halifax NS B3L4H7

Tel: 902-457-8787

Web: www.graybarcanada.com

As Graybar Canada is an employee-owned company, we take great pride in the work we do and the relationships we have with our colleagues, partners, vendors, and customers alike. We operate more than 30 branches across Canada and support 10 highly specialized lines of business. We encourage lifelong learning and improvement, so we boast a workforce with diverse expertise that is well equipped to find solutions for our customers - no matter what. With our team of friendly, reliable experts, we ensure that our customers are well supported by a wealth

of accessible product knowledge, inventory and supply chain management, and professional training initiatives so you have all the tools you need to Build With Excellence. Graybar Canada has specialized product divisions to better serve the needs of our customers. Together, these divisions provide a complete solution for projects in the government, commercial, industrial, health care, energy, and education sectors.

HALL TELECOMMUNICATIONS LTD.

5477 R.R. #5 Hwy. 6 N Guelph ON N1H 6J2

Tel: 519-822-5420

Fax: 519-822-5462

Web: www.halltel.com

Hall Telecommunication’s Customer Premise Solutions provides our customers with customized solutions for anything related to their project applications or needs. From security, alerting and sound systems to telephony and network electronics, Hall has the solutions you seek. Since its inception in 1974, our private and Canadian owned company has grown through leading edge technology solutions and excellent service to its customers. We are a leading provider of access control, security systems, and advanced alerting systems for robust protection and safety. We provide solutions to those who connect the world.

We offer many products, including high-quality audio-visual equipment, durable cabinets and enclosures, essential cabling, fibre and connectivity solutions and the precision tools that assist in installing and maintaining these systems. Hall is your call!

HANWHA VISION AMERICA

500 Frank W Burr Blvd. #43, Teaneck NJ 07666

Tel: 877-213-1222

Web: www.hanwhavisionamerica.com

Hanwha Vision America is redefining what’s possible in safety, operations, and business intelligence, going beyond security with its continually expanding ecosystem of surveillance & vision solutions. Built on a foundation of trust, innovation in optical design, image processing, and cybersecurity, Hanwha Vision technologies combine 24/7 protection, Artificial Intelligence and cloud-based platforms with the data-powered analytics customers need to generate actionable market insights.

Hanwha Vision America is committed to developing intelligent solutions that keep businesses moving forward, empowering organizations to see more, understand deeper, and respond smarter. Discover more at www. hanwhavisionamerica.com.

HURONIA ALARM & FIRE SECURITY INC.

233 Midland Ave.

Midland ON L4R3K1

Tel: 705-792-9311

Web: huroniaalarms.com

Huronia Alarm & Fire Security Inc. has been in business for 50 years and is Central Ontario’s leading provider of residential and business security and monitoring services. We provide fire and life safety products and services, which can also be monitored by our 24/7 ULC listed, Five Diamond monitoring station. The lock, key and safe division addition to the company rounds out our security offering. Lastly, we consult on, design and install: video surveillance equipment, cabling for audio and video, home theatres, sound systems, automated blinds, as well as smart home wiring for today’s home automation requirements. For all your security, fire safety, audio video and lock, key & safe requirements Huronia is committed to keeping our Clients; Safe. Secure. And Sound.

IIDIS AMERICAS

101 Wrangler Drive Ste. 201 Coppell TX 75019

Tel: 469-635-6800

Web: idisamericas.com

IDN-CANADA ULC

70 Floral Parkway

Toronto ON M6L 2B9

Tel: 416-248-5625

Fax: 416-248-9945

Web: www.idn-inc.ca

IDN-Canada is a national distributor of door hardware and electronics. We’ve been proudly serving the Canadian security industry for more than 85 years. We have 9 stocking locations from coast to coast as well as a door company. We’re nimble and responsive, offering a top-tier, experienced customer service team, a robust ecommerce platform, individual or group training sessions, review of bids and takeoffs, as well as same day shipping. We stock products from more than 100 best-in-class vendors with access to 100’s more.

INSTALLTEAM

12151 - 59th Avenue

Surrey BC V3X 3L4

Tel: 778-565-1022

Web: www.installteam.ca/install-repair/ Supporting Regional & National Security Providers with Professional Installation and Repair of Security, Video and Electronic Systems.

We have extensive experience in Commercial, Education and Retail projects, installing and servicing a variety of Security Solutions throughout Western Canada. With well over 17,500 installation projects to our credit, we install each project to your specifications, while informing you of any city, municipal or regulatory agency requirements.

At Installteam we pride ourselves on working hand in hand with your General Contractors, Loss Prevention Officers and fellow trades to make our part of the project line-up with the priorities in play during construction.

We look forward to the opportunity of working on your projects.

KEENFINITY, INC.

600 Matheson Blvd W Unit 5

Mississauga ON L5R 4C1

Tel: 647-746-1055

Web: www.keenfinity-group.com

The KEENFINITY Group delivers cutting-edge products and systems for security and communication, encompassing video surveillance and public address, intrusion and access systems, and professional communications systems. It is the powerhouse of globally renowned brands such as Bosch and Radionix. Keenfinity designs and manufactures all products at its own facilities across Europe, the Americas, and Asia. As of July 1, 2025, Keenfinity operates as an independent company within the portfolio of European investment firm Triton, following its successful spin-off from the Bosch Group.

KEEPYOURIP

26741 Portola Parkway STE 1E #409

Foothill Ranch CA 92610

Tel: 954-907-3848

Web: www.keepyourip.com

Control Alarms

With everything moving to the internet, it was simply a matter of time before the alarm industry moved there too, and it is happening very, very quickly. Internet based alarm systems are here now and will lead the next growth burst of this industry for years to come. These new feature rich

systems no longer prefer the old 800 dial-up “thru the phone line” communications method and instead send through an IP connection reaching the CS site immediately either by wires or wirelessly. So with these changes happening it is now more important than ever that every alarm dealer of any kind and size have control of how their customer’s alert signals get routed. And more importantly, they should have the ability to control the destination of where the signal terminates to, on a moment’s notice. This need for a route change can be due to either a smart business decision, such as contracting with a new CS or because of a disaster recovery situation where lives are could be at stake.

LLANVAC SURVEILLANCE INC

5200 rue Charleroi

Montreal QC H1G3A1

Tel: 833-352-6822

Web: www.lanvac.com

Lanvac is 100% Canadian owned and is Canada’s leader in third-party wholesale contract monitoring. Our only customers are qualified alarm dealers and their customers.

Our roots go back over 40 years, during which we have developed a reputation as a company that is fully dedicated to providing quality monitoring services for alarm dealers and their customers.

LUMINYS SYSTEMS CORPORATION

15245 Alton Pkwy, #100 Irvine CA 92618

Tel: 949-679-7777

MILESTONE SYSTEMS

5300 Meadows Rd. Suite 400

Lake Oswego OR 97035

Tel: 949-439-0410

Web: www.milestonesys.com

Milestone Systems is a global leader in video technology software. Our product portfolio includes the award-winning XProtect video management software (VMS), BriefCam advanced analytics platform, and Arcules video surveillance as a service (VSaaS). Discover how easy it is to centralize your cameras, sensors and sites, and unlock the full potential of video data.

MUL-T-LOCK

160 Four Valley Dr. Vaughan ON L4K4T9

Tel: 905-760-8670

Web: www.mul-t-lock.com

N

NBG TELECOM

5200 rue Charleroi

Montreal QC H1G 3A1

Tel: 833-624-8353

Web: www.NBGTele.com

WE GIVE ALARM DEALERS THE TOOLS TO COMPETE AGAINST BIG TELECOM.

NBG Telecom is a daughter company of Lanvac Surveillance, the Canadian leader in third-party monitoring stations.

More than 1,200 resellers across the country now use Lanvac to monitor the installations they complete for their customers.

NBG Telecom was created in 2019 to expand on these services with a variety of product offerings.

You can now purchase your equipment from us, install it at your customers’ sites and connect it to Lanvac’s monitoring stations all in one step!

RREED SECURITY AUTHORIZED DEALER PROGRAM

14-1724 Quebec Avenue

Saskatoon SK S7K 1V9

Tel: 306-653-3200

Web: www.reeddealers.ca

SALTO SYSTEMS

950 rue Valois Suite 104

Vaudreuil-Dorion QC J7V 8P2

Tel: 514-616-2586

Web: www.saltosystems.ca

Salto is a leading global access solutions provider, part of the SALTO WECOSYSTEM. We develop pioneering facility access, identity management, and electronic locking technology that ensures seamless, reliable, and secure experiences. Through close customer relationships and innovative solutions, our global team of experts create timeless and meaningful products that positively impact people and planet.

SÉCURITÉ QUÉBEC

111 Gordon Baker Road, Suite 400 Toronto ON M2H 3R1

Tel: 416-510-5117

Fax: 416-442-2230

Web: www.securitequebec.ca

Sécurité Québec is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Quebec security industry.

SECURITY RESPONSE CENTER

506 Christina Street North

Sarnia ON N7T 5W4

Tel: 800-333-7721

Web: securityresponse.ca

Security Response Center is a family business that was established in 1970, owned and operated by David, Marie and Chris Currie in Sarnia, Ontario, Canada. We began as a local monitoring station, serving only our immediate area. Due to our ability to meet the demands of the dealers we quickly expanded nationwide with two monitoring stations.

Currently the company employs 75 full time staff, including our own in house IT Department. Our Monitoring Station Operators are TMA 5 Diamond Certified and our Company has been U.L.C Listed for Burglary, Fire Protection Systems, Central Station Sprinkler Supervisory and Bank Safe and Vault Protection. In addition, we are a Manitou Elite Certified Monitoring Center dedicated to motivating our staff, getting more from our monitoring operations, and maximizing our success.

We also implement our own experience-based training program, peer mentoring and time-proven procedures to give our operators the expertise to respond quickly and effectively

SIRIX

2525 Bd Daniel-Johnson Suite #405

Laval QC H7T 1S9

Tel: 855-788-1919

Web: sirixmonitoring.com

Sirix is a full-scale remote video monitoring and site management command center serving security dealers and guarding agencies across North America. We work exclusively with our partners to deliver real-time threat detection, live interventions, access management, and virtual guard services for businesses of all sizes and industries. Powered by AI and staffed by 24/7 trained operators, Sirix strengthens response, reduces false alarms, and drives new recurring revenue for our partners.

SP&T NEWS MAGAZINE

111 Gordon Baker Rd., Suite 400 Toronto ON M2H 3R1

Tel: 416-510-5117

Fax: 416-442-2230

Web: www.sptnews.ca

SP&T News is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Canadian security industry. Through its 5 yearly issues, numerous supplements, weekly e-mail newsletters and constantly updated Web site, SP&T provides Canada’s security industry with the latest news, products and trends.

TOA CANADA CORPORATION

3670 Odyssey Drive, Unit 1 Mississauga ON L5M 0Y9

Tel: 800-263-7639

Web: www.toacanada.com

TOA Canada Corporation is a leading provider of highquality audio and communication solutions across Canada. Our extensive product portfolio includes integrated VoIP intercom systems, emergency paging and voice evacuation solutions for security and communication, as well as digital amplifiers, speakers, mixers, wireless microphone systems, and digital signal processors for sound reinforcement. With a fully stocked Canadian warehouse and a dedicated local support team, we ensure fast delivery and expert assistance to meet your project needs.

Our technical support team provides expert design assistance, free system design proposals, and technical support to ensure optimal performance for every project. From planning to implementation, we deliver reliable solutions tailored to your unique audio and communication needs.

TRENDNET

20675 Manhattan Place

Torrance CA 90501

Tel: 310-961-5500

Web: www.trendnet.com

TRENDnet is a leading, global provider of award-winning networking solutions for IT, AV, surveillance, transportation, and power distribution, and for both home office users and organizations of all sizes. Building reliable networking solutions since 1990, TRENDnet enables users to share broadband access, multimedia content, and networked peripherals for true anywhere connectivity. The company’s vision is to build innovative, easy-to-use, and reliable Networks People Trust. TRENDnet products are used in a wide-variety of both commercial and residential applications, such as at apartments, universities, industrial factories, resorts, restaurants, sports and concert venues, government agencies, and more. TRENDnet’s diverse product portfolio includes multi-gigabit, industrial, PoE/ PoE++, network switches, fiber, wireless, IP cameras, NVRs, power distribution, KVM, patch panels, Powerline, USB, and more. Learn more about TRENDnet by visiting www.trendnet.com.

WWAVESTORE

1785 Alta Vista Drive

Ottawa ON K1G 3Y6

Tel: 855-526-8887

Web: www.wavestore.com

Solutions for a world we can’t yet see: Wavestore builds open, high-reliability video management and unified security solutions that help organisations protect people, assets, and operations while unlocking insight. Our VMS integrates video, audio, and metadata from leading cameras and technologies, simplifying incident response and speeding investigations. Under the hood, innovations like the LASS file system and EcoStore storage deliver resilience and efficiency.

WaveFusion, our next-gen platform, unifies access control and video in one operational view. Built on authentic Mercury hardware (MP/LP controllers and Series 3 interfaces) and engineered on AWS across multiple Availability Zones, it keeps doors secure during outages and scales globally. Manage your system from any modern browser on Windows, macOS, or Linux. Backed by Wavestore experts and a future-ready roadmap, we’re committed to openness, performance, reliability and customer success.

PRODUCT SECTION

ACCESS CONTROL

Biometrics

Hall Telecommunications Ltd.

Cards/Card Access/Card Readers

Camden Door Controls

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Installteam

Luminys

Mul-T-Lock

Door Panels

Camden Door Controls

Egress Devices

Camden Door Controls

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Electric Strikes

Camden Door Controls

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Mul-T-Lock

Electronic Access Control

Camden Door Controls

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Installteam

KeepYourIP

Mul-T-Lock

Luminys

Salto Systems

TOA Canada Corporation

Facial Recognition

Hall Telecommunications Ltd.

IDN-Canada ULC

Fingerprint

Hall Telecommunications Ltd.

Luminys

Keypad

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Mul-T-Lock Luminys

Locksets

Camden Door Controls

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Mul-T-Lock

Magnetic Strikes

Camden Door Controls

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Request to Exit

Camden Door Controls

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Software

Mul-T-Lock Luminys

Telephone Entry Control

Camden Door Controls

Hall Telecommunications Ltd.

ALARMS

Alarm Company/Dealer

FindMyAlarm.com

GardaWorld

Huronia Alarm & Fire Security Inc.

Installteam

KeepYourIP

NBG Telecom

Reed Security Authorized Dealer Program

Security Response Center

Arm/Disarm Stations

Huronia Alarm & Fire Security Inc.

KeepYourIP Sirix

Batteries/Power Supplies

Hall Telecommunications Ltd.

IDN-Canada ULC

Bells/Sirens

Huronia Alarm & Fire Security Inc.

Burglar Alarms

FindMyAlarm.com

Huronia Alarm & Fire Security Inc.

Installteam

KeepYourIP NBG Telecom

Controls/Control Panels/Control

Communicators

Huronia Alarm & Fire Security Inc.

Installteam

KeepYourIP NBG Telecom

Sounding Devices

Huronia Alarm & Fire Security Inc.

Luminys

Temperature Alarms

FindMyAlarm.com

Huronia Alarm & Fire Security Inc.

NBG Telecom

Wireless Alarm Equipment

FindMyAlarm.com

Huronia Alarm & Fire Security Inc.

Installteam

KeepYourIP NBG Telecom

DEALER / DISTRIBUTOR SERVICES

Decals & Signs

Hall Telecommunications Ltd.

Marketing

Canadian Security Magazine

Sécurité Québec

SP&T News Magazine

Professional Services

Installteam

Luminys

DETECTION CONTROLS / DEVICES

Actuating Devices

IDN-Canada ULC

Door Control/Panic Hardware

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Evacuation Systems

Huronia Alarm & Fire Security Inc.

TOA Canada Corporation

Fire Detectors

GardaWorld

Huronia Alarm & Fire Security Inc.

KeepYourIP

Gas Detectors

GardaWorld

Huronia Alarm & Fire Security Inc.

Indicators, Audible/AV

Huronia Alarm & Fire Security Inc.

Smoke Detectors

GardaWorld

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Testing Devices & Accessories

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

ENTRY / EXIT SCREENING SYSTEMS

Explosive Detection

KeepYourIP

Optical Turnstiles

Automatic Systems

FIRE & LIFE SAFETY

CO Detectors

Huronia Alarm & Fire Security Inc.

Control Panels

GardaWorld

Huronia Alarm & Fire Security Inc.

KeepYourIP

Enclosures

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Mass Notification TOA Canada Corporation

Notification Devices

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Power Supplies

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Pull Stations

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Smoke Detectors

Huronia Alarm & Fire Security Inc.

GUARD SERVICES

Guard Response GardaWorld

Guard Tour GardaWorld

HOME AUTOMATION

Communication Equipment

NBG Telecom TOA Canada Corporation TRENDnet

CUSTOM INSTALLED SOUND & VIDEO SYSTEMS

Huronia Alarm & Fire Security Inc. TOA Canada Corporation

Environmental and Energy Systems

Huronia Alarm & Fire Security Inc.

Home Controls

Huronia Alarm & Fire Security Inc.

Home Theatre

Huronia Alarm & Fire Security Inc.

HVAC Controls

Huronia Alarm & Fire Security Inc.

Indoor/Outdoor Systems GardaWorld

Huronia Alarm & Fire Security Inc.

Intercoms/Paging Devices

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc. TOA Canada Corporation

Lighting & Low Voltage

Huronia Alarm & Fire Security Inc.

Network/Integration Products

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc. TRENDnet

Wire & Cable

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

ID SYSTEMS AND SUPPLIES

Smart Cards

Hall Telecommunications Ltd.

IDN-Canada ULC

INDUSTRY RESOURCES

Market Research

Canadian Security Magazine

Sécurité Québec

SP&T News Magazine

Training Materials/Services

Canadian Security Magazine

Sécurité Québec

SP&T News Magazine

IT SECURITY

Encryption Wavestore

Firewalls TRENDnet

Intrusion Detection & Prevention Systems

Installteam Sirix

Managed Services Sirix

Network Security TRENDnet

Racks & Cabinets

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc. TOA Canada Corporation

Remote Access

Huronia Alarm & Fire Security Inc.

Sirix

TRENDnet

SSL VPN TRENDnet

Storage Hall Telecommunications Ltd.

Wireless Security

Huronia Alarm & Fire Security Inc.

Installteam

NBG Telecom TRENDnet

LOCKS / SAFES / DOOR HARDWARE

Combination Locks

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Door Hardware

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Electromagnetic Locks

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

High Security Locks

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Mul-T-Lock

Key Control Systems

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Keyed Locks and Padlocks

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Keyless Locks

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Salto Systems

Safes and Vaults

GardaWorld

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

MISCELLANEOUS

Installation Tools

IDN-Canada ULC

TRENDnet

Security Product Distributor

Hall Telecommunications Ltd.

IDN-Canada ULC

NBG Telecom

Security Systems Integrator Installteam

KeepYourIP

MONITORING EQUIPMENT / SYSTEMS / SERVICES

Alarm Monitoring Software

FindMyAlarm.com

LANVAC SURVEILLANCE INC

Luminys NBG Telecom

Central Station Equipment

LANVAC SURVEILLANCE INC

TRENDnet

Central Station Monitoring Services

a.p.i. Alarm Inc

Armstrongs - A Becklar Company

GardaWorld

LANVAC SURVEILLANCE INC

Sirix

Command & Control

Sirix

OUTDOOR PERIMETER PROTECTION

Gate Operators Automatic Systems

Outdoor Intrusion Sensors

Huronia Alarm & Fire Security Inc.

Perimeter Barriers/Deterrents

Automatic Systems

Hall Telecommunications Ltd.

Sirix

Security Doors Automatic Systems

IDN-Canada ULC

Security Lighting

Huronia Alarm & Fire Security Inc.

Turnstiles Automatic Systems

PROCEDURAL SECURITY

Asset Protection

Sirix

Compliance Sirix

Employee Monitoring Sirix

Incident Management

Sirix

Loss Prevention

Sirix

Risk Analysis

GardaWorld

Risk Management

GardaWorld

Security Consultant

GardaWorld

Security Training & Education

GardaWorld

Travel Security / Safety

GardaWorld

Vulnerability & Risk Assessment

GardaWorld

Workplace Violence

IDN-Canada ULC

PUBLIC SECURITY & SAFETY

Communications

Hall Telecommunications Ltd.

KeepYourIP TOA Canada Corporation

Detection Hall Telecommunications Ltd.

Perimeter & Barrier Protection

Automatic Systems

Hall Telecommunications Ltd.

SENSORS

Contacts/Switches

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC Installteam

Dual Technology Sensors

Huronia Alarm & Fire Security Inc.

Flood Alarms

FindMyAlarm.com

Huronia Alarm & Fire Security Inc.

NBG Telecom

Glass Protection

Huronia Alarm & Fire Security Inc.

Light Control Motion Sensors

Huronia Alarm & Fire Security Inc.

PIR Sensors

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC Installteam

Proximity Sensors

Huronia Alarm & Fire Security Inc.

Screen Sensors

Huronia Alarm & Fire Security Inc.

Vehicle Detection Automatic Systems

SOUND / COMMUNICATION EQUIPMENT

Loudspeakers

Hall Telecommunications Ltd. TOA Canada Corporation

Music-Intercom Systems

Huronia Alarm & Fire Security Inc.

Public Address Systems TOA Canada Corporation

Racks & Cabinets

Hall Telecommunications Ltd. TRENDnet

Radio Communication Equipment NBG Telecom

Telephone Systems & Accessories

Hall Telecommunications Ltd.

SPECIAL PURPOSE PROTECTION

Covert Surveillance Equipment

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

MEDICAL ALERT SYSTEMS

GardaWorld

Huronia Alarm & Fire Security Inc.

Security Response Center

Panic Buttons

Huronia Alarm & Fire Security Inc.

Personal Protection Devices

GardaWorld

Power Supply

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Security Windows

Huronia Alarm & Fire Security Inc.

Surge Protectors

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Window Bars

Huronia Alarm & Fire Security Inc.

VIDEO SURVEILLANCE

Data Storage

Hall Telecommunications Ltd.

Luminys

Sirix

Digital Recorders

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Luminys

TRENDnet

Wavestore

Housings, Enclosures, Mounting Equipment

Huronia Alarm & Fire Security Inc.

TRENDnet

IP Video Surveillance/Solutions

Armstrongs - A Becklar Company

GardaWorld

Hall Telecommunications Ltd.

Hanwha Vision America

Huronia Alarm & Fire Security Inc.

IDIS Americas

Installteam

Luminys

Sirix

TRENDnet

Wavestore

Monitors

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Luminys

Multiplexers

Huronia Alarm & Fire Security Inc.

Pan/Tilt Mechanisms

Huronia Alarm & Fire Security Inc.

Repair and Maintenance

Huronia Alarm & Fire Security Inc.

Software

Luminys

Wavestore

Switchers

Hall Telecommunications Ltd.

Luminys

TRENDnet

Thermal Cameras

Hall Telecommunications Ltd.

NBG Telecom

Luminys

Time-Lapse Recorders

Huronia Alarm & Fire Security Inc.

Luminys

Video Management Systems (VMS)

Hall Telecommunications Ltd.

Hanwha Vision America

Huronia Alarm & Fire Security Inc.

Luminys

Milestone Systems

Sirix

TRENDnet

Wavestore

Video Motion Detectors

Huronia Alarm & Fire Security Inc.

KeepYourIP Luminys TRENDnet

WIRE & CABLE

Coaxial Cable

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Fibre Optic

Hall Telecommunications Ltd.

Plenum Cable

Hall Telecommunications Ltd.

IDN-Canada ULC

Speaker Wire

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

Structured Wiring

Hall Telecommunications Ltd.

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Wire & Cable Testers

Hall Telecommunications Ltd.

IDN-Canada ULC

TRENDnet

Wire Assemblies

Hall Telecommunications Ltd.

WIRELESS

Digital Communication

Huronia Alarm & Fire Security Inc.

KeepYourIP

NBG Telecom

Security Response Center

TOA Canada Corporation

Remote Monitoring

Armstrongs - A Becklar Company

Huronia Alarm & Fire Security Inc.

KeepYourIP

Security Response Center

TRENDnet

Wireless Communication Equipment

Huronia Alarm & Fire Security Inc.

KeepYourIP

NBG Telecom

TOA Canada Corporation

TRENDnet

Wireless Controls

Huronia Alarm & Fire Security Inc.

KeepYourIP

NBG Telecom

Product Previews Video Surveillance

Smart management box

Uniview

Once installed, the Smart Management Box can be connected with a 4G router and integrates everything required for an offgrid surveillance solution: 24/7 power (AC or DC power); intelligent NVR; 8 NVR PoE Ports, 30w per port, 75w total PoE power; power management module; IP56 protection against dust and water; anti-vibration; and temperature control from –40°C to 60°C. www.univiewcanada.com

Classroom safety i-PRO

The ClassSecure safety system is designed to help K-12 schools respond to emergencies. A discreet panic button enables educators to instantly alert both law enforcement and school staff. When activated, the system also turns on a privacy-protected classroom camera, providing critical visual confirmation. Cameras in classrooms remain in Privacy Mode unless an emergency alert is triggered. Once activated, the camera instantaneously delivers a full view of the classroom.

www.i-pro.com

Detection tool

Eagle Eye Networks

Eagle Eye Precision Person & Vehicle Detection runs entirely in the cloud, and works on any connected camera. The technology uses AI and multiple images to detect moving people and vehicles. Used primarily for remote or on-premise monitoring, its deep learning algorithms discern people and vehicles from other objects or activity. www.een.com

Hybrid light illumination

Ajax Systems

Ajax has expanded its video surveillance category, introducing three cameras featuring hybrid light illumination: BulletCam HL, TurretCam HL and DomeCam Mini HL. These cameras combine IR and white light illumination to deliver colour footage even in low-light conditions. The new capabilities bring better image quality, more precise object recognition, and visual intruder deterrence at residential and commercial sites. ajax.systems

Product Previews The latest in security technology

FIDO-enabled cards

HID

Seos and MIFARE DESFire

EV3 FIDO (Fast Identity Online) enabled cards offer passwordless access to business applications and physical spaces. This solution eliminates the need for passwords by storing PKI-based passkeys on the device. The Seos FIDO-enabled card combines advanced physical access technology with FIDO2.1 authentication, while the MIFARE DESFire EV3 FIDO-enabled card integrates smart card capabilities with unified digital access. www.hidglobal.com

Rack attach

Southco

The RA Rack Attach replaces traditional screws that normally secure a server blade to a rack. Instead, those screws are used to attach the RA to the blade, and an integrated pawl secures the blade to the rack. This pawl retracts when a technician presses an integrated trigger in the Rack Attach handle, providing easy release from the rack, and a secure grip for the technician as they lift out the blade. The device is 7mm thick while its steel construction enables it to support 50kg of weight. www.southco.com

Managed switch

Antaira

By supplying up to 90W (PoE 802.3bt Type 4) from four of its ports, the LMP-1204G-SFP-bt 12-port PoE Gigabit Ethernet managed switches can handle a broader range of powered devices. High-power industrial devices, such as PTZ cameras, LED lighting, Wireless APs, IoT sensors or controllers, and PLCs, benefit by receiving both power and data over a single Ethernet cable from the LMP-1204G-SFP-bt. www.antaira.com

Emergency call systems

Camden Door Controls

Camden introduces two new emergency call system kits designed for universal restrooms with or without low-energy door operators. The CXWEC12-TS and CX-WEC13TS kits include a 33 1⁄2” vertical ‘PRESS FOR EMERGENCY ASSISTANCE’ Ribbon Switch. Both kits include the CX-LRS24 24V latching relay assembly and emergency assistance white panel signage available in English, French and bilingual. www.camdencontrols.com

Outdoor pedestal system

Legrand

The Chief Velocity Outdoor Pedestal System is a modular outdoor digital signage pedestal mount with options for single, double or triple displays. Suited for quick service restaurant drive-through menu boards and wayfinding signage, the system supports Samsung and LG 55-inch outdoor displays and can accommodate future expansion. The slotted base plate provides 15 degrees of rotational mounting flexibility.

www.legrandav.com

Smart thermostat Alarm.com

The Smart Thermostat ADC-T25 is compatible with most common HVAC systems. Designed by Building36, the T25 has flexible wiring options that allow it to operate on battery power if no C-wire is present. This eliminates the need to run wires or use a retrofit kit. It also includes auto-configuration with wire detection. Full integration with the Alarm.com platform enables remote control of the thermostat and customizable automation options. Enrolled customers receive monthly reports.

www.alarm.com

Multi-technology reader

ICT

The new TSL Multi-Technology Reader is a dynamic solution for security professionals seeking a future-proof system for secure and efficient building access, according to the company. Additionally, it provides support for encrypted RS-485, OSDP (with Secure Channel) or standard wiegand connection, enabling flexible deployments. www.ict.co

Access control software

AMAG Technology

Symmetry Access Control V10 introduces two major enhancements. The System Health Dashboard delivers real-time insight into system status, device performance and key metrics. V10 also makes it easier to adopt Symmetry Wallet, AMAG Technology’s mobile credential solution that provides secure access via a smartphone. AMAG Technology will release a major version of Symmetry software each year, starting with V10 in 2025. www.amag.com

Product Previews The latest in security technology

Box speakers

TOA Canada

The new F-BOX Series is a premium line of high-performance surface-mount box speakers designed to elevate the audio experience. The successor to the wide dispersion box speakers (also known as the F series), these speakers provide sound quality, modern aesthetics and easy installation, says the company. The range includes 3.5-inch full-range models, 5-inch and 8-inch twoway speakers, 8-inch subwoofers, and WP versions. www.toacanada.com

Application environment Mercury

Running on Mercury MP Intelligent Controllers, this platform allows organizations to deploy applications directly on the device. By processing data at the edge, this technology ensures uninterrupted security even during network disruptions. This environment bridges existing systems and future technologies. From real-time biometric authentication to IoT systems to efficient compliance monitoring, the embedded application environment supports scalable, customizable innovation. www.mercury-security.com

Electronic locker lock

Salto

Integrated dashboard

Johnson Controls

The XS4 ECO.Lock features a wireless plug & play configuration. The absence of wiring or the need for additional infrastructure means it adapts to all kinds of metal or wood lockers. The XS4 supports RFID, NFC and Bluetooth Low Energy (BLE) , enabling access using smartcards, digital keys, or mobile credentials. www.saltosystems.com

SMARTair® iReader

Innovation. Performance. Control.

The next generation of access control has arrived. The SMARTair® iReader delivers fast, secure, and convenient digital access management in a modern robust design. Built for user experience with both RFID and Mobile credentials, it combines advanced technology, energy efficiency and seamless integration.

Openow® Mobile Access

No cards. No keys. Just your phone. The SMARTair® iReader works seamlessly with the Openow® app, transforming smartphones into secure digital keys. Users can now remotely open parking barriers using their mobile device from up to 5 meters.

www.mul-t-lock.ca

Software House C•CURE IQ v3.10 provides integrated access control and video surveillance through a single browser-based interface, giving the operator dynamic alarm prioritization, spatial and occupancy analytics, and attendance reporting. Operators can monitor outdoor GIS maps and indoor floorplans. Newly unified health dashboards can monitor device status, storage capacity and system performance. www.swhouse.com

LOOKS & PERFORMANCE

Future Proof Your Property

The XE360™ Series is the next generation wireless lock, built specifically for Multifamily and light commercial properties. Designed with the entire property in mind, XE360 offers multiple finishes and levers that suite with additional Schlage products to provide options for every style of opening. Give residents the access experience they expect with mobile credential support, all while saving time programming these credentials in the office instead of at the lock with No-Tour capability. Plan for the future with our new FleX Module™ that allows for updates around communication type, memory and encryption upgrades.

Visit us at Security Canada Central Toronto Congress Centre | Booth #622 | Oct 22-23, 2025

Improve efficiency without sacrificing style.

Scan to learn more or visit commercial.schlage.com/xe360.