SPT - September - October 2023

Security Products and Technology News

Installers, Dealers and Integrators Across Canada Integrator of the Year: Prism Security Systems Prism delivers a CCTV system upgrade for the PNE in B.C. p. 16

Support from the Source

Some

By James Careless

16 Integrator of the Year 2023

Port

By Vera Liao

EDITOR’S LETTER

TBy Neil Sutton

The true value of tech support

he more the security industry grows and develops, the more important its marketing, communications and technical support systems become.

Thankfully, the industry is generally quite effective in communicating its value proposition. There’s some “inside baseball” knowledge you need to really understand any industry but security’s message is generally one of: we help protect people, property and assets.

Over the years, that definition has widened to include other value-adds such as providing context and information that serves a purpose beyond security.

An example would be a surveillance analytic that can help a retailer manage pedestrian traffic flow in a brick-and-mortar location by telling them how many people are in that store at any given time, and their most likely route around the aisles.

There’s also much tighter integration between security and smart building systems these days, providing property managers the added benefits of data generated by surveillance and access control systems.

As security vendors add more services and features to their products, effective communication increasingly becomes an imperative. A software upgrade, for example, might offer huge improvements over a previous version, but if no one knows about it, it could get lost in the void.

from dozens of different companies. The most successful will be those that not only deliver a quality product but use an effective marketing strategy to reach their intended audience and work collaboratively with the channel and end users.

Our cover story looks at the sweet spot vendors can occupy by being supportive of both their integration partners and end customers. Good marketing will raise a company’s profile in the eyes of potential buyers, and good support will keep them coming back.

Vendors are uniquely positioned in that they are the most qualified experts on their own products. By offering this expertise as a service where it’s needed, they can help to ensure that their products are being installed, maintained and used at optimal levels.

Read the story for more details on how this works in practice and in partnership with integrators, but I expect we’ll see more of these kinds of offerings in the future as products become more complex and feature-rich.

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Mail: 111 Gordon Baker Rd., Suite 400, Toronto, ON M2H 3R1

Your Partner in Securing Canada Security Products & Technology News is published 5 times in 2023 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry.

Editor, Neil Sutton 416-510-6788 nsutton@annexbusinessmedia.com

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EDITORIAL ADVISORY BOARD Patrick Soo, Alarm.com Floria Chiu, Telus Custom Security Systems Stephen Karchut, Alarmtech Val Michetti, HID Frank Pietrobono, RSPNDR 111 Gordon Baker Rd, Suite 400, Toronto, ON M2H 3R1 T: 416-442-5600 F: 416-442-2230 Manufacturers

Security companies that can articulate their value proposition through effective marketing and communications, and stand by and support products through their lifecycle, will almost certainly emerge as market leaders.

There are many competitive offerings in the market

@SecurityEd

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Sam Shalaby charts new course for Wavestore

Since acquiring U.K.-based VMS company Wavestore earlier this year, Sam Shalaby has put the wheels in motion to expand its presence in North America.

Shalaby is an Ottawa-based entrepreneur and a well-known face in the Canadian security market. His previous company, Feenics, a provider of cloud-based access control systems, was acquired by ACRE in 2021. He is also the founder of systems integrator Future Security Controls, which became part of Convergint in 2013 via acquisition.

Shalaby closed the deal on Wavestore in July of this year, becoming the new owner and CEO.

“My whole interest [in Wavestore] was driven by a combination of factors, primarily centred around the company’s product line,” he says, describing the software as user-friendly and highly scalable. “They have an innovative approach on their video management platform. They do it a little differently. That intrigued me.”

Shalaby says he was also taken with Wavestore’s approach to customer service and attention to detail, which can help to elevate a company in the highly competitive market of video management tools. “They’re very passionate about

“Embarking on a new venture is an exhilarating journey.”

— Sam Shalaby,Wavestore

says Shalaby. Wavestore will introduce a new dealer program in the coming months and has also hired a marketing company to assist with promotions.

what they’re doing. I was impressed by their expertise,” he says.

Originally founded as Wavelet Technology in 2000, Wavestore has historically served U.K., European and Middle Eastern markets with limited exposure in other parts of the world. Shalaby says one of the first steps for Wavestore under new ownership will be to raise its profile in North America. The company has opened a new office in Ottawa as a platform for growth and increased its headcount.

Toronto-based security industry veteran Richard Coombs recently joined Wavestore as vice-president of sales for the Americas, along with seven other new-hires in Canada and four in the U.S. The company has also hired several more people in Europe and plans to add more

staff in the new year.

“Our recent hires in the U.S. and Canada will bolster our sales in North America,” explains Shalaby.

“Our focus is really to make the North American market a much, much bigger footprint than we have currently... My focus is Canada, the U.S. and Mexico.”

Shalaby says he is also changing the company’s approach to selling by going to market with dealers and value-added resellers rather than through distribution. A former integrator himself, Shalaby says close partnerships can make a big difference in raising a company’s profile with potential customers.

“You have to give the integrator the respect they need and keep supporting them. You need them,”

In a few short months, Shalaby has reset Wavestore for growth in North America and shaken up its go-to-market strategy. However, the company remains based in the U.K. and almost of its employees have made the transition to new ownership. New products will be introduced into the market soon and Shalaby says Wavestore will be leveraging cloud-based technology to drive innovation.

A serial entrepreneur, Shalaby says he is thrilled to be in the driver’s seat again at a new company. “Embarking on a new venture is an exhilarating journey,” he says. “It’s both exciting and challenging. It’s maybe the challenge that drives me. I’m going to give it all I’ve got.”

— Neil Sutton

Sam Shalaby, Wavestore

Wavestore recently opened a new office location in Ottawa.

Images courtesy Sam Shalaby/Wavestore

ABI Research: Video Surveillance as a Service changing the revenue equation

Security customers are on the hunt for scalable data solutions to meet their video needs.

This demand will create more opportunities for cloud providers and drive global cloud data and analytic services revenue in the video surveillance market to US$25 billion in 2030, according to ABI Research.

“The video surveillance market is experiencing a transformation as more cloud video surveillance systems emerge, diversifying a market that capital expenditure costs have historically dominated,” said Lizzie Stokes, IoT networks & services analyst, ABI Research, in a press release.

“Enterprise companies, lines of business, and small and medi-

um enterprises (SMEs) are looking to take advantage of surveillance insights and are searching for new storage and analytics service models to ease implementation, drive faster time to market, lower costs and improve ROI.”

According to ABI, surveillance investments are moving away from expensive new camera deployments towards more cloud data services.

Revenue streams will diversify as more customers pay for video services through a recurring fee model.

“VSaaS vendors are redefining how video surveillance can be offered and deployed,” said Stokes.

More details are available in ABI’s report, IoT and Video Surveillance: Revenue Model Evolution.

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Applications

Mall of America updates surveillance

Mall of America (MOA) in Minnesota recently announced upgrades to its surveillance and security systems.

The retail facility opened in 1992 and draws 32 million visitors annually. A popular tourist destination, it comprises 5.6 million square feet housing 50 restaurants, more than 500 stores, mini golf, arcades, the state’s largest aquarium, and the largest indoor theme park in the U.S. Working with integration partner Collins Electrical Construction Co., MOA’s recent security upgrades include intelligent Axis cameras integrated into a Genetec VMS. Cameras deployed include AXIS Q63 PTZ Camera Series, AXIS M50 PTZ Camera Series, and AXIS P37 and P47 Panoramic Camera Series.

“There are so many different environments within Mall of America, and the new cameras provide us with the advanced features and flexibility we need to meet each area’s unique surveillance challenges,” said Will Bernhjelm, vice-president of security, Mall of America, in a statement.

Appointments

Middle East energy companies invest in safety gear

Calgary-based Blackline Safety announced it has secured deals this year with three leading energy companies in Oman, Saudi Arabia and United Arab Emirates (UAE).

These oil and gas giants are purchasing equipment including portable gas detectors, area gas monitors and Blackline’s G7 Bridges to protect their workers at various sites across the Middle East.

Several product deliveries have been made with the balance to come over the next year, according to the company.

“Customers are asking for connected safety in the field and remote locations,” said Peter Attalla, vice-president, international sales, Blackline Safety, in a statement. “We started with piloting our lone worker solution, and now they are purchasing our full suite of gas detection products.”

• BCD announced Jim Gross as the company’s new CEO.

• Montreal-based VuWall appointed Leo Bull as its new executive vice-president of sales for North America.

A California municipality has selected 3D LiDAR (Light Detection and Ranging) from Quanergy Solutions for pedestrian safety in the city’s underground railways.

Individuals trespassing onto train tracks pose a significantly safety and liability issue. According to Quanergy, traditionally surveillance systems were ineffective in the low-light, complex underground environments.

The municipality deployed Q-track, an integrated solution that combines long-range 3D LiDAR sensors with advanced perception software, enabling “hyper-accurate detection,” and reducing alarm fatigue and false alarms.

The city now reports a 100 per cent detection rate when pedestrians are on the tracks, says Quanergy. The company’s LiDAR solutions are deployed at critical infrastructure sites around the world.

• Dan Small, who has served as the general manager of Armstrongs National Alarm Monitoring for the past 20 years, has been promoted to company president.

October 17-18, 2023

Securing New Ground New York, N.Y. sng.securityindustry.org

October 25-26, 2023

Security Canada Central Toronto, Ont. www.securitycanada.com

November 4-8, 2023 TMA Annual Meeting Maui, Hawaii www.tma.us

November 14-16, 2023 ISC East New York City, N.Y. www.isceast.com

Nov. 29 – Dec. 1, 2023

The Buildings Show Toronto, Ont. www.thebuildingsshow.com

December 5, 2023

Focus On Healthcare Security Toronto, Ont. www.canadiansecuritymag.com

January 9-12, 2024

International CES Las Vegas, Nev. www.ces.tech

April 9-12, 2024

ISC West Las Vegas, Nev. www.iscwest.com

April 24, 2024

Security Canada East Laval, Que. www.securitycanada.com

• ICT has appointed Sarah Thompson as chief product officer.

• AMAG Technology has appointed Kyle Gordon as executive vice-president,

global sales, marketing and commercial excellence.

• Karen Monroe joins The Monitoring Association as TMA program and administrative coordinator.

Jim Gross Leo Bull

Dan Small Sarah Thompson Kyle Gordon

Karen Monroe

LiDAR for rail safety in California

Photo: Business Wire (top left)

LESSONS LEARNED

TBy Victor Harding

Top 10 factors that drive price

These are the main points to consider when selling, or considering the sale, of your business

here are several factors that determine what price you will get when you sell your business. Let me list what I think are the most important:

1. Size of your business

The fact is that size counts. For example, 5,000 alarm accounts will most likely fetch a larger multiple of recurring monthly revenue (RMR) or higher price than 1,000 accounts. A $10 million dollar fire or integration company will attract higher multiples of earnings than a $2-3 million dollar company. The same is true to some degree with publicly traded companies.

2. Cash flow

When figuring out what to pay for a company, a buyer is going to want to determine the cash that the company will throw off. The cash flow from a company is not always obvious, even to the seller. Larger cash flow is part of the reason why larger businesses sell for more. It is also why buyers of alarm accounts generally pay more for higher priced accounts and why they pay attention to attrition on an account base. Account bases with higher attrition produce less cash flow in the end. As a seller, try to calculate what the annual cash flow is from your business.

3. How much RMR you have RMR as revenue in any market is generally worth more than one-time installation or service revenue. RMR reduces risk for the buyer because by definition it recurs month in and month out. This is why monitored accounts are worth so much and why integrators are always encouraged to try to get maintenance contracts (another form of RMR) on everything they sell.

4. Do you have something proprietary?

Warren Buffett always talked about whether a business has a “moat” around it — something that other businesses have difficulty duplicating. If you don’t have one, try to create one. Become the go-to company in some part of the security industry. Proprietary businesses will, most of the time, be more valuable.

5. Little or no concentration of revenue

This is again all about risk to the buyer. That is why buyers will ask an alarm company whether they have multi-site accounts or ask an integration business whether any one customer accounts for more than 10 per cent of total revenue. They want to know about risk.

6. Good management team in place

Businesses that depend on their owners for too much are almost always riskier businesses to buy and therefore less valuable than those that do not — unless the owners are going to stay in place. Having a good management team that can run the business without too much input from owners is always a good thing.

7. Is there a solid pattern of growth in revenue?

Companies showing significant growth in their revenue over the previous three years will almost always sell for more. If you can’t get growth in your alarm account base, then try to get it in either the installation or service part of your business.

8. Canvass the market extensively when you sell

This is more important than many owners realize. I have seen brokers or investment bankers on certain deals contact 100 potential buyers. It’s tough to do that in Canada where the market is smaller but the principle stills stands. If you or your broker don’t solicit buyers widely, it is very unlikely you will get the best possible

price. This has happened to me before. When contacting someone I did not think would be that interested in a business, I sometimes find that they are actually interested and make a very good offer.

9. General economic conditions when you sell

This can be a factor in deals, although I maintain good companies can sell almost anytime. This is not such an important factor with the security industry because companies have recurring monthly revenue. All else being equal, it pays to sell in better economic times. Valuations are generally higher and banks are lending more easily.

10. The industry that you are in

The fact is that some industries are more attractive than others at certain points in time. Also, whole industries come and go. The good news for all of us is security is generally considered a good industry to be in and one that has shown good growth. Outsiders like private equity like to invest in the security industry.

When I think back over the deals I have been part of, most of these 10 factors have figured in all of them. If you are thinking of selling, this is a good list to go through to see how many boxes your business ticks.

Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca).

PRACTICAL SECURITY

By Roger Miller

Cloud is not one size fits all

Understand storage options so you can then offer a safe, effective solution to your clients

Trying to position yourself with the evolving trends in the security industry is always a challenge.

You are in business to provide a service and make money, otherwise there is no reason to be in business.

As much as we want to provide an ethical, professional service, there is still a bottom line that must be met. Delivering quality, ethical service and maintaining profit is not always easy so we have to be continually looking at where the market is going.

“In the cloud” is one of the most used phrases I have heard in the past couple of years. CCTV – in the cloud. Access control – in the cloud. If this is where your business is going, you need to understand a few things so you can have informed conversations with your customers.

First, let’s get the obvious out of the way. “The cloud” is just a computer(s) located outside your client facility. How you get to the cloud and how the cloud is managed is what you need to know. If you are working with a corporate entity, they will be asking questions pertaining to your cloud service — questions about security, redundancy and accessibility.

You need to be able to respond to these questions with informed answers that will ad-

“You need to be able to respond to these questions with informed answers.”

dress their operational as well as security requirements.

Is cloud storage better or more efficient? Is cloud storage less expensive or more expensive? Is cloud storage more secure or less secure? Each of these questions requires knowledge. There is no universal answer as it depends entirely on the cloud service provider or the type of service being delivered.

Earlier in 2023, a global security issue within the MOVEit file transfer system was revealed. The breach compromised the personal information of tens of thousands of Nova Scotians, among others.

This is personal identifiable information that has been stored in servers for government use. The information breached included current and past employees of government departments, utility service customers, students, business owners, employment applicants, pension recipients, detainees in correctional facilities, and others.

The government of Nova Scotia has fol-

lowed up with letters and offers of credit monitoring for those affected. Yet the personal information of Nova Scotians who trusted the government agencies to protect their information has been exposed. There will be hard costs to this breach as well as intangible costs.

This type of breach is why you need to know about the security of a cloud service you may be offering. You will collect identifiable information of people within your client facility — names, faces, licence numbers as well as other data that requires protection.

This is not a knock against cloud services. For the most part, they are safe, reliable and make strong business sense. If you cannot explain how the information is protected, you need to understand it better before offering it to your customers. The cloud offers you and your customers options that are continually evolving, and will be beneficial to your business and to your customers’ business.

Before you offer the service, take the time to educate yourself, your team and ultimately your customer about the real benefits and risks associated with cloud services and storage.

Roger Miller is the president of Northeastern Protection Service Inc. (www.protectionpartner.ca)

CANASA UPDATE

By Patrick Straw

Anticipation is high for SCC in Toronto

A summer of successful CANASA golf tournaments leads us into fall show season for another year

This summer was incredibly busy for the CANASA team and our regional councils.

In September, we held our final charity golf tournament in Quebec for this year and I am happy to say it was sold out for golfers as well as for sponsorships.

We have had record numbers for all of our tournaments across the country and CANASA was able to make some significant donations to tournament charities, all of which were selected by the local regional councils.

The generosity of participants was exemplary and something we should all be very proud of.

Training for technicians

rently running at Conestoga College has already produced graduate students. I have spoken with two companies who hired directly from the college and are pleased with the results.

I am currently working with two more colleges in Ontario who have expressed an interest and I am confident that we will be able to get these programs together for the 2024 school schedule.

We have also received interest from a school in the Maritimes. If anyone can recommend a contact from a school in your area, just pass the information on to me and I will take it from there (pstraw@canasa.org).

you visit our website and register (www.securitycanada.com). Also, be sure to check out the educational programs held in conjunction with the show by several of our vendor partners.

Are you a CANASA member?

A recent trend is companies who had left CANASA, because they were unaware of how much we do for the security industry, are now coming back.

If this is your situation, I would like to speak with you and let you know that we are all working to help our members with many aspects of their business. Just reach out via email and we can set up a phone call or a virtual meeting.

Priority No. 1 right now is to encourage more Canadian colleges to put on what are now being called “micro programs.” The program cur-

Security Canada Central Canada’s largest security show is just around the corner. All indications are that it is going to be extremely busy, with record booth sales and excellent registration numbers. Make sure that

Looking forward to seeing you all in October at Security Canada Central!

Patrick Straw is the executive director of CANASA (www.canasa.org).

Patrick Straw

INTEGRATOR OF THE YEAR 2023: PRISM SECURITY SYSTEMS

Port Moody, B.C.-based Prism delivers a CCTV upgrade for its long-term client, the PNE in Vancouver

Part of the social fabric of the Greater Vancouver area for well over a century, the PNE is a popular venue for concerts, sporting events, seasonal pastimes and the annual Fair held every summer. Owned by the City of Vancouver, the PNE occupies an area covering 114 acres on the grounds of Hastings Park and comprises a variety of buildings, arenas and entertainment venues which serve different purposes throughout the year, depending on the PNE event schedule. More than two million people visit the PNE grounds annually.

Integration partner

The PNE recently undertook a project to upgrade its CCTV network, and after evaluating procurement submissions, turned to a trusted partner, Prism Security Systems, who they have worked with for over a decade on site security projects.

Prism is the recipient of this year’s Integrator of the Year Award, sponsored by Wesco, based on the PNE project.

effective placement to maximize safety and security.

Prism’s technical operations manager Alireza Mousavi designed the upgraded camera system for the PNE. He recommended the facility utilize technology from Hikvision.

Mousavi provided mock-ups of what the new camera network would look like so the PNE could preview camera coverage areas.

In addition, Prism was tasked with upgrading access control for a number of the PNE’s facilities. It also became necessary to update some of the PNE’s network architecture to optimize camera performance.

Mousavi redesigned a system where access control, cameras and alarm systems could run on a dedicated network. An enterprise dashboard allows PNE security operators to effectively manage and view system status. The cameras are also integrated into the PNE’s platform to optimize security operations and reduce the incidence of false alarms.

“We understand that the chosen video surveillance is mission-critical and must be robust, reliable, scalable and technologically advanced,” said Prism in a statement provided to SP&T News

2023

INTEGRATOR OF THE YEAR

Port Moody, B.C.-based Prism has supplied security services to commercial, industrial and residential clientele across B.C. and parts of Alberta for almost 25 years. The company provides systems design and installation, including technology such as alarms, surveillance systems, access control, and network infrastructure. Prism is owned by Amin Shamji, who is also the owner of B.C.-based businesses SOS Integrated, Coast Pacific Alarms and ASC Security.

Project planning

As project planning got underway, Prism made recommendations on the types of cameras that should be deployed across the grounds and the most

“PNE is a diverse indoor and outdoor site, and we’ve implemented a unified platform to enhance operational efficiency, reduce administrative overhead and ensure professional protection across all locations.”

Installation

The PNE is a year-round entertainment facility. There is no “off-season” so Prism had to accommodate PNE activities in order to complete the upgrade project. “Before we started this job, they shared the PNE schedule with us, so we know what events they have,” explained George Robinson, acting general manager for Prism. “For example, which buildings are occupied and which buildings [we can work in].”

The project was scheduled for four months. As a long-time contractor for the PNE, Prism benefitted from being familiar with both the PNE’s grounds and its security systems, so the timeframe was well within its scope. The work began in March 2023 and was completed on time in June.

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FROM THE PERIMETER TO THE PENTHOUSE, ICT OPENS MORE DOORS

In the multi-dwelling unit (MDU) space property managers compete to attract and retain high-value residents, focusing on delivering a premium experience that caters to resident convenience, and safe and secure access to both the property and individual apartments. For a security installer there are numerous systems that need to work cohesively to ensure the daily life of those residing and those managing the apartments are delivered this premium experience.

The demand for unified solutions to provide seamless, secured access and building intrusion have enabled ICT (Integrated Control Technology) to position itself as a leader in the MDU market in Canada. Protege GX offers enterprise customization, integration and protection for those that seek to prioritize resident satisfaction and tenure.

Typical multi-tower apartment complexes will include parking garages, multiple elevators, shared amenities such as onsite gyms, video intercom protected foyer door access, security cameras and the individual apartment door. For a property developer or leasing agent, Protege GX becomes the single ecosystem to manage the entire building. While ICT would typically manage the base build and offer an integration to enable control of the wireless apartment doors, the desire to enable a truly unified premium experience has led to the expansion of ICT’s hardware offering.

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One card or mobile key, from the perimeter to the penthouse. ICT’s wireless locking range for MDU delivers the seamless and secured access tenants want, and the scalable technology property developers need. Protege Wireless Locks offer timeless design, customizable handles and finishes to accentuate the décor of any modern dwelling.

With no cabling necessary, residents enjoy seamless movement through any ICT managed door. Available as an offline locking solution, designed to maximize battery life

while enabling reporting and user management through data on card update points.

PROTEGE CARTRIDGE MORTISE LOCK

The Protege cartridge mortise removes visible lock hardware on the door by encasing all electronic components inside the door itself, providing an elegant solution for apartment door security.

With customizable reader covers, rose and handle options, the range can be styled to complement the aesthetics of any high-end multi-dwelling unit.

While the hardware may be encased within the door itself, the smart technology incorporated within enables high security access for residents. Supporting data on-card for both DESFire and Bluetooth/NFC mobile credentials. Native integration with Protege GX enables installers to deploy locks at speed and manage the entire property from within a single ecosystem.

PROTEGE MOTORIZED DEADBOLT LOCK

Available in Flat Black and Satin Chrome with reversible handing and optional handles in a range of styles and finishes, the Protege motorized deadbolt is perfect for both retrofit and new build applications.

Provided with a mechanical key override for

emergency openings, it supports both DESFire and Bluetooth/NFC mobile credentials.

BRING YOUR OWN BUILDING

From the perimeter to the penthouse, ICT offers a truly unified solution for seamless high security movement and absolute peace of mind for residents and leasing agents alike. All you need is the building and ICT will supply the rest.

PRODUCT SUPPORT FROM THE SOURCE

Some security manufacturers will complement their technology with services available to dealer partners and end users

By James Careless

Because security is at the heart of their responsibilities, CSOs, facility managers, integrators/installers, and security directors pride themselves on being the “go-to” sources for this expertise. But sometimes the complexity of today’s security systems can be daunting. This is why the

professional support services offered by many security manufacturers and suppliers can be a welcome resource to these groups, and an essential part of today’s security ecosystem.

What they offer

AMAG Technology, Milestone Systems and Motorola Solutions are three examples of security vendors who provide professional services sup-

port to the integrators who install their products, along with the customers who use them.

Addy Burry, senior director, customer experience, Motorola Solutions, says the company provides a range of such services. “We offer site audits, network analysis, software optimization and upgrade support for our integrators to sell to our end customers. We offer this on our camera and video management solutions,” says Burry. “Our technicians work internally with the teams that manufacture and support our systems to unlock the full potential of our software offerings. They have inside information into best practices and architecture that supplement our

With expertise in monitoring, billing, and administration along with funding programs, wholesale monitoring, and account acquisition – we’re here to help your business thrive at any stage.

Launch

› Cash flow to fund your growth

› Support loading and servicing alarm customers

› Access to quality products, reliable suppliers and dealer pricing

Growth

› Stable and predictable funding

› Investment in inventory, staff and marketing

› Access to new lines of business

Get in touch today to see how we can help your business. 1-888-786-4620 dealer.program@securtek.com

Simplifying

› Turn equity into cash

› Remove administrative complications

› Stable, predictable cash flow while maintaining ownership

Selling

› Maximize your payout

› Experienced buyers and smooth transitions

› Continued service and support for your customers

integrators’ vast field knowledge.”

Milestone also “provides a broad spectrum of professional services,” says Peter Lintzeris, the company’s director of sales for Canada, “including conducting customized training sessions, upgrading existing software to the latest releases, installing our VMS (video management systems) in new environments, migrating our legacy systems to our latest generation platform, and conducting comprehensive health checks.

“End users typically look to leverage our professional services capabilities when they want assurance that their VMS solution is properly configured, installed, upgraded, migrated, and otherwise validated by us as the system manufacturer. In addition, our professional services enable a proactive approach through comprehensive system health checks that thoroughly identify any potential weaknesses or issues in an installation before any system failures or unacceptable disruptions can occur. This gives end users full confidence that their security infrastructure will maintain maximum ongoing performance, stability and resiliency.”

Over at AMAG Technology, their professional services are focused on providing practical and project-specific knowledge. “If a customer is having an issue or has a big project going on, what we’re looking to do is to be a subject matter expert resource for their project team, specific to the technology that AMAG provides,” says Jeff LeBlanc, the company’s vice-president of client services.

“Basically, we are trying to assist our customers with the more complex aspects of installations.”

Where professional services fit into the big picture

While security vendors may all take slightly different approaches to addressing the market through the provision of professional services, the universal end goal is customer satisfaction and comprehensive support.

“Milestone’s professional services fit seamlessly into the larger global security ecosystem by providing genuine, comprehensive support beyond just the core VMS software itself,” Lintzeris says.

“Our services support the hardware and software technologies of the security industry, including third-party cameras, access control systems, perimeter detection devices, and more from leading manufacturers — right up to the point of any plugin interfaces from these providers. If any technical issues or complications arise between our VMS and a certified, third-party device or system, we will immediately engage directly with that specific partner to jointly diagnose and swiftly resolve the problem in a collaborative fashion, ensuring minimal disruption to the end user’s operations.”

Milestone’s expertise is founded in the fact that the company’s open platform VMS currently supports more than 13,000 different devices from more than 3,000 global technology partners. As a result of this broad installation base, “our professional services offer the unique capability to validate, troubleshoot, and optimize systems — thereby providing higher value, lower risk, and greater system support for integrators and end users alike,” says Lintzeris.

As new product sets are introduced or existing solutions are upgraded, keeping integration

partners and their customers in the loop is paramount, adds Burry.

“In a company like Motorola Solutions, we are constantly expanding our services in security and releasing new products or acquiring new solutions. The services we provide help our integrators take full advantage of our offerings and make sure our customers have direct access to the manufacturing company during upgrades, installs, or ongoing maintenance. It’s been a winning combination for customers with larger or more complex security needs that go outside of the typical video camera user,” says Burry.

AMAG’s deep roots in the global security ecosystem and mastery of its own products is something it can pass along to its customers. “We understand customer networks and we understand how our application runs and fits on those customer networks,” LeBlanc says.

This is why AMAG’s subject matter experts can help when integrators/installers and end users run into issues setting up SQL (structured query language) security connections to databases, getting their Windows servers configured and online, and obtaining full performance from the type of security components the company provides.

“We are IT subject matter experts and physical security application subject matter experts,” he says. “Our specialities include access control, video, intrusion, identity management, and visitor management. A lot of times, end users and dealers don’t have a lot of experience in terms of integrating these features into their server infrastructures and networks as well as understanding how to configure it to get a return on investment from the equipment that they just purchased. That’s where we can help.”

Coping with uniqueness

As anyone who works in this industry knows from personal experience, no two security system projects are exactly alike. This is why technology providers have to be flexible when it comes to providing professional support services — and they are.

“That’s very true; no two projects are ever alike, and we prepare for this by being very agile and by making sure we have the right people, knowledge and experience in-house,” says Lintzeris. “So, rather than taking a one-size-fits-all approach and relying on a dedicated professional services team, we leverage a diverse pool of more than 40 highly skilled and specialized solution engineers to cover the vast diversity of system requirements. This tailored, flexible resourcing model, with access to a broad set of cross-functional expertise, allows us to provide customized solutions and bring together the ideal combination of talent and hands-on experience to match each customer’s needs.”

Of course, experience matters, and AMAG has a lot of it within its professional services staff.

“I have a group of six professional services engineers with more than 75 years’ combined experience in the industry,” LeBlanc says. “Yes, every network operates a little bit differently, but we’re able to use past experiences with other customers to solve issues quickly with customers that we’re currently installing based on our knowledge.”

A case in point: AMAG’s experts recently assisted an extremely large customer that needed to migrate from an existing access control system to a new system that would only retain certain portions of their data — while moving this system from on-premise servers to the cloud. To make this happen, “we provided data management expertise with respect to integrating four extremely large databases into a single database,” says LeBlanc. “We also [configured] devices and set up their cloud-based

This success also gives end users the assurance that the investments they’ve made in security technology are worthwhile and justifiable.

“We typically use one word when we speak of AMAG’s professional services: Optimize,” says LeBlanc. His company’s goal is to improve the lives of the clients that they serve. “From a professional services standpoint, we are really trying to join our dealers and our customers and become part of their team when they enter a contractual agreement with us,” he says. “We are really, all the time, trying to leave customers better off than they were before they talked to us.”

This “customer comes first” attitude guides Milestone’s approach to providing professional services as well. “Our professional services play a crucial role in validating and rigorously troubleshooting third-party integrations, reflecting

“From a professional services standpoint, we are really trying to join our dealers and our customers and become part of their team.”

— Jeff LeBlanc,AMAGTechnology

security platform and made sure that it could talk to their internal security network. We had to set it up so their operations people could monitor alarms, monitor transactions, run reports, and program new locations. And our team did 100 per cent of that: There was no involvement really from the dealer or the end user other than providing us the answers to the questions that we needed.”

a close, hands-on collaboration with our partners,” says Lintzeris.

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Adding value to the ecosystem

By providing a wide range of professional services to the security industry and its end users, technology providers can add real value. They’re doing this by helping to ensure that the security systems in use today work to their full potential. Such success keeps the dealers and integrators/installers they support in the good books of the customers who rely on them.

“Our open, partner-centric approach creates a genuinely unified security ecosystem where components from different vendors interact seamlessly, providing significantly higher performance, reliability, scalability, and ROI for end users. This way, we can remain focused objectively on constructing the optimal integrated solution for each customer utilizing their preferred best-of-breed hardware and software elements.”

It is ultimately about providing support where it’s needed, so all stakeholders can feel confident in the technology they’ve installed, adds Burry.

“We complement our integrators in bringing the best that our business has to offer with technical experts who have extensive product knowledge along with networking and deep system knowledge.”

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EFFECTIVE USE OF INDUSTRIAL POE SWITCHES FOR OUTDOOR SURVEILLANCE

To ensure reliability, integrators need to review a variety of factors when installing and maintaining these systems

By Vera Liao

Outdoor IP surveillance networks can reap substantial benefits from PoE technologies such as reduced deployment costs by the transmission of both data and power over the same cable.

However, to ensure PoE’s reliability for outdoor IP surveillance networks, system integrators need to review factors including the system’s overall power consumption, network bandwidth, fault recovery and cybersecurity threats. Demand for IP surveillance applications has grown exponentially over the past decade be-

cause of the need to monitor the real-time status of people and infrastructure to enhance operational efficiency and protect critical assets.

Constructing flexible, cost-effective IP surveillance systems means integrators will often take advantage of Power over Ethernet (PoE) technology. PoE uses a single cable to transmit data and supply power, which not only increases flexibility for IP camera mounting in remote locations, but also decreases wiring costs and installation time during deployment.

Especially for outdoor systems, PoE is used to reduce installation costs and effort. It also ensures high reliability by providing an isolated power source that is centralized, making it easy

to set up a backup power supply for the system and all connected devices.

Mission-critical applications include highway traffic control and monitoring, oil field and pipeline monitoring, power generation and distribution monitoring, water and wastewater station monitoring.

In these applications, asset owners care most about the reliability and availability of their surveillance systems and require constant video streaming because IP surveillance is needed to ensure human safety and protect critical facilities, in addition to enhancing operational efficiency.

In order for security managers to clearly monitor site conditions and take the actions needed to respond to emerging events, HD PTZ cameras — which require higher power consumption and higher bandwidth communication — are often deployed to cover wide range monitor-

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ing and provide uninterrupted high-resolution video. The challenge lies in ensuring that PoE switches can provide high-power output and sufficient network bandwidth while remaining highly available and reliable, even when operating in conditions with extreme temperatures, harsh environments, high environmental noise and potential cybersecurity risks.

To overcome these challenges, there are four considerations that integrators should consider when integrating industrial PoE solutions into their outdoor IP surveillance systems.

First, outdoor PTZ cameras consume more power than regular IP cameras. Consequently, high power consumption and sufficient PoE budgets need to be considered during the design phase.

Second, the PoE network must reserve sufficient bandwidth to ensure the smooth transmission of high-resolution video.

Third, to construct a highly reliable and available video system, it is important to implement failure recovery mechanisms for both network infrastructure and IP cameras. Lastly, to protect against cyberattacks or ill intent that may jeopardize human safety or critical facilities, cybersecurity should be implemented on network systems and devices.

This article discusses these considerations in greater detail to help integrators effectively utilize industrial PoE solutions to create highly reliable outdoor IP surveillance networks.

1. Providing high-power PoE to surveillance devices

During normal operations, a surveillance camera often requires around 10 to 20 W to perform basic surveillance functions. If cameras that operate around the clock need to use IR illuminators during periods of low light, this may increase the amount of power the camera requires to 30 W. Nowadays, there are a number of industrial PoE switches available that provide up to 30 W to connected devices, and do not require an additional power supply.

Industrial PoE switches that only provide 30 W per port often cannot support additional functions. One deployment that often experiences power problems like this involves PTZ surveillance cameras that patrol large outdoor areas at night. Turning on a heater or blower in harsh weather conditions can require more power for the camera than usual. For project deployments that include multiple HD PTZ cameras surveilling large areas with a lot of activity taking place, it is important to have a PoE injector or switch that can supply more than 60 W, as well as a power budget and power supply that can sufficiently support any other connected devices.

To deal with this need for power, integrators usually purchase HD PTZ cameras that include a 60 W PoE injector. However, there

are limitations to these injectors as outdoor IP surveillance applications often have many technical requirements that need to be met, such as a wide operating temperature range and electromagnetic compatibility (EMC).

Bundled PoE injectors often do not meet these requirements, forcing the integrator to find an alternative solution. A better option is to use an industrial-grade managed PoE switch as they are built to perform in harsh environments and can connect directly to the cameras, eliminating the need for individual injectors for each camera.

Although choosing PoE switches is a preferred solution, it used to be quite difficult because there wasn’t a standardized method to determine how much power was required. However, since the IEEE 802.3bt standard was ratified in 2018, there has been a reliable method to determine the amount of power that can be supplied to devices. Therefore, we recommend choosing an IEEE 802.3bt compliant device to avoid compatibility issues.

2. Creating a network with sufficient network bandwidth

When designing a network topology that will support multiple surveillance cameras in industrial applications, it is very important to reserve sufficient uplink bandwidth to ensure the transmission of high-quality image packets under any conditions without interruption.

The following example illustrates how to ensure that sufficient bandwidth has been deployed for an industrial network. For modern industrial surveillance networks, a high-resolution camera may require between 10 and 20 Mbps to support 1080P at 30 FPS using H.264 video compression if an industrial Ethernet switch is deployed to connect to perform their functions.

For a deployment such as this, it is advised

to reserve around 50 per cent of this bandwidth because there are certain periods when extra bandwidth will be required. For example, when PTZ cameras are surveilling large areas or if there is a lot of activity taking place in front of multiple cameras at the same time, there will often be a surge in the amount of bandwidth required and the cameras must have sufficient bandwidth available in order to continue to supply high-quality video without any stuttering or video loss.

3. Providing built-in failure recovery for a surveillance network

For outdoor IP surveillance applications, it is becoming increasingly popular for industrial PoE switches to support automatic failure recovery mechanisms that do not require a human technician to intervene should a network issue occur. The three main benefits of including built-in failure recovery are maximized system availability, convenience and lower total cost of ownership, all of which will be explored in more detail.

A situation that often happens on networks that host large numbers of IP cameras is that the cameras may freeze, stutter or experience lag, which can result in image quality being reduced to the point of being unusable.

For nearly all electronic devices that experience problems, the first stage in the troubleshooting process is to reboot the device. IP cameras are bandwidth-hungry devices that continuously process a lot of data, which often results in the cameras using up all of their temporary memory.

If an industrial PoE switch that is deployed on the network supports device failure checking, and the camera does not respond to the switch for a defined period, the industrial PoE switch can stop supplying power to the camera, causing the camera to turn off. The switch can then start supplying power again so that the camera will reboot itself, clearing all of the temporary data that is causing the camera to freeze or experience lag.

Most of the time, this simple action can allow the camera to function normally again as it now has enough storage available to perform its functions smoothly. As this type of problem frequently occurs on industrial networks, utilizing device failure checking to reboot a device, as opposed to dispatching an engineer to the site, can result in significant savings for maintenance and troubleshooting while also maximizing IP camera availability.

Network redundancy is also an important feature as this will almost eliminate the possibility of the network experiencing downtime and maximizes the availability of video streaming. To ensure smooth video communication in dynamic surveillance areas, the failure recovery time for network redundancy is recommended

to be under 500ms throughout the entire network. This is because the monitoring screen will show highly fragmented images or a still image when image packets are lost for over 500ms. Besides the inconvenience of the network going down and the possibility of losing vital surveillance footage, another problem is that downtime is expensive to fix, as an engineer may need to be deployed to the site to perform maintenance.

There are many reasons most business owners want to avoid dispatching personnel to conduct site visits. First, as the sites are often in remote locations, it is very time-consuming and expensive to dispatch personnel. In addition, surveillance cameras are often deployed in hard-to-reach places, such as on top of a tall pole.

Placing cameras in these locations allows the cameras to provide better coverage and also prevents those with malicious intent from being able to tamper with the cameras. Unfortunately, it also makes maintenance more difficult.

4. Protecting the network with defence in depth

An unsecured or compromised IP surveillance system can be targeted by cyberattacks because IP surveillance systems are frequently used to enhance human safety and protect critical fa-

cilities, such as in law enforcement and crime prevention applications, transportation safety and traffic monitoring, or industrial process oversight. Addressing cyberthreats and network vulnerabilities are critical tasks that must be completed, especially by those managing networks that handle critical infrastructure.

However, for many years, cybersecurity was not a primary concern for system operators

who thought their surveillance networks were well protected due to their isolation from other networks. Now that this is no longer the case, network operators must constantly update their security practices if they want to keep their networks secure and ensure the safety and security of on-site personnel and critical facilities.

Typically, isolated parts of an industrial network and certain devices are secure from tar-

geted threats. However, all that is required is to compromise the security of an entire network is the infiltration of one device or area of the network. As soon as someone with malicious intent has gained access to a single device on the network, it is very easy to corrupt and control other areas and devices on the network. Therefore, both device-level security and system-level security are highly recommended for industrial PoE switches used in mission-critical outdoor IP surveillance applications.

To mitigate cybersecurity risks, it is essential for industrial managed PoE switches to be equipped with device-level and system-level security features, such as strong passwords, account management, login password retry lockout, sticky MAC addresses, and MAC bypass authentication to ensure that intruders cannot easily gain remote access to devices and alter settings in a way that puts devices or the network at risk.

For example, by setting access control lists, industrial managed PoE switches can drop traffic from unauthorized IP addresses or MAC addresses. This technique prevents unauthorized devices from accessing switches, cameras or other systems. In addition, sticky MAC addresses can bind specific switch ports to specific camera MAC addresses so that they are no longer available when someone tries to replace an

original device with another device and connect to the network locally.

However, implementing a solid security policy is only the first step. It is equally important to review security settings constantly to ensure that the network remains secure for its entire deployment as outdoor surveillance networks continuously evolve. The more changes that happen on the network, the more chances there are for vulnerabilities to arise and for someone with malicious intent to gain access and corrupt the network. Network operators must pay attention to cybersecurity issues and do everything possible to prevent security

breaches, ensure the safety and security of critical facilities, and maximize system uptime.

Conclusion

When deploying multiple IP surveillance cameras on industrial networks, there are several advantages to deploying PoE solutions as opposed to using separate power and Ethernet lines. Even though there are several options available for supplying power to multiple surveillance cameras, an industrial PoE switch is recognized as the most reliable and efficient solution.

However, asset owners need to carefully consider specific features when selecting an industrial PoE switch to meet their requirements, such as a high-power PoE design, available bandwidth, fault recovery features, and finally, cybersecurity protection. Even though the starting price of deploying industrial PoE switches is relatively high, it pays dividends in the long term because the advanced features provided by industrial PoE switches can help reduce the total cost of ownership while satisfying key technical requirements to ensure that connected surveillance cameras provide excellent video quality and to maximize total system availability.

Vera Liao is a product manager at Moxa in New Taipei City, Taiwan, with experience in Ethernet switches.

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Bob Smith, National President, CANASA

By Neil Sutton

Following the Canadian Security Association’s AGM in Vancouver in June, Bob Smith officially embarked on a two-year term as CANASA national president.

Smith began his security career in 1991 and joined Alliance Alarms in 1994 as a technician. He has held several positions with that organization over the years and was recently promoted to vice-president of sales and operations. The company, known today as Alliance Security Team, is based in Kingston, Ont.

Smith recently spoke with SP&T News about his industry experience and some of his plans for CANASA as its new president.

SP&T News: How long have you been involved with CANASA and how has membership and participation benefitted your security career?

Bob Smith: I began volunteering with CANASA as a member of the Telecommunications Signal Working Group in 2016. I was nominated to the Eastern Ontario Regional Council in 2017 and was the regional council president this past term. I was encouraged to put my name forward for the CANASA National Board, and was successfully elected in 2019, and have been a National Board director since.

I continue to serve or have served on the following CANASA committees: Executive; Membership; Scholarship; and By-law and Policy.

Being from a medium-sized alarm/integration company in Eastern Ontario, the major benefit of being a CANASA member is the reach our company now has across the country. The partnerships we have developed with other CANASA members is one of the keys to

our success. The contacts we have made within the industry and the resources that we can count on have increased significantly, mostly due to CANASA member events with networking opportunities.

SP&T: What is your mandate as CANASA’s new national president?

BS: I have taken the opportunity to attend more events since being named national board president, and what I hear from a lot of members is, “What is the plan to replenish the shortage of installers?” While we are having some success with college programs, I am looking for a more direct/applied approach to having these installation micro courses offered to a larger geographic area so we can meet demand nationally. Ideally, we would be able to schedule volunteer guest speakers from within our industry to encourage the students and classes with real-life success stories of our journey. This will be a high priority as soon as our committee meetings begin after our summer break. Of course, we will remain steadfast in our commitment to support and champion diversity and inclusion within our industry.

SP&T: What are some of the initiatives you or CANASA would like to undertake during your tenure?

BS: While some members do take advantage of the networking opportunities made possible by CANASA events, I would like to see a partner network developed within the membership. We may be competitors, but as we all struggle with the ongoing shortage of technicians, this is where we need to work together to help each other out the most. I would like to see a repository of

companies who are willing and able to provide subcontractor services in their specific regions. Our company has several partner companies that we meet with [and] share best practices for our different operations. As noted, this is where we have found success within these partnerships: knowing that we will find the necessary resources in various regions to meet our needs.

With more data and metrics available, we can certainly gain a better understanding of how the membership can learn to use these to strengthen their respective businesses. By providing the tools, strategies, processes, methods, etc., we can help members achieve a common goal, and that is to make your business successful.

SP&T: What is CANASA doing well today?

BS: CANASA is engaging other organizations and associations to make sure our members have access to the most current resources, events and affinity programs. An overhaul/update to our association management system has started, and we will continue to see improvements in this area. The Security Canada shows continue to reach new milestones for attendance and show offerings, with the upcoming Security Canada Central show trending towards the same outcome.

Our lean but mighty CANASA team work incredibly efficiently and are an important piece of the association’s success.

SP&T: Where are there areas for potential improvement?

BS: We can make improvements to our web page, as some of the con-

tent is outdated, and a fresh look and flow would make it a better resource for the membership to access content, and stay current with industry topics, events, and other communications as well.

Opening our membership opportunities to “outside” security channels like IT companies will have a positive impact as our industry leans more to this being a requirement every day.

SP&T: How can CANASA members (or potential new members) get involved and take advantage of the resources the association offers?

BS: We are already hearing new, fresh voices on the national board, regional councils and committees that will help guide the association. I always encourage members to engage in any capacity they feel they can commit to.

I am also a fan of feedback, good or bad. We cannot affect change if we are unaware of what that change could be or needs to be. I had a couple of conversations at the AGM in Vancouver in June that gave me some insight into some of the challenges the industry faces today. In later discussions with the same individuals following my appointment as president, I sensed a hesitancy in their tone. To address this, I emphasized the importance of valuing all feedback.

Continued participation in member events can present opportunities or contacts when you may least expect them, and I continue to find personal and professional value in attending them. I look forward to this upcoming term, and working with the national board, regional councils, committees and the CANASA team to foster our longterm prosperity.

PAGES SECURITY

Address Section

A

A.P.I. ALARM INC

700-5775 Yonge St

Toronto ON M2M 4J1

Tel: 800-897-1039

Web: www.apidealers.com

For over 40 years a.p.i. has been providing monitoring services to thousands of independent alarm dealers across the country. We are privileged to service the smallest to the largest independent dealers in the country. With best in class technology, automation and services as we grow so do our partners.

AB WEALTH & ESTATE PLANNING INC.

255 Dufferin Avenue Suite 30

London ON N6A 4K1

Tel: 519-852-7676

Web: www.angelobucciarelli.com

AIPHONE

6670 185th Ave NE

Redmond WA 98052

Tel: 800-692-0200

Web: www.aiphone.com

Celebrating 75 years, we continue to be the most reliable brand of access control and security intercoms worldwide. With our wide breadth of high-quality solutions, our unrivaled service, and our outstanding support, we are unmatched by any other intercom manufacturer across the globe. Through our extensive product offering, we can tailor systems to even the most unique demands. Featuring access control, visitor screening, campus-wide communication, emergency calling, paging integration, and mobile app capability, our highly configurable systems can solve a wide range of security challenges in any industry, at any size. We are your partner in finding proactive security solutions for schools, commercial buildings, multi-tenant dwellings, industrial properties, healthcare facilities, and more. From simple to comprehensive applications, you can rely on us to help create learning, living, and working environments where safety and security are of the utmost importance.

ALULA

428 Minnesota Street Suite 300

St. Paul MN 55101

Tel: 888-882-5852

Web: alula.com

ARMSTRONGS - AN AVANTGUARD MONITORING COMPANY

144 Ilsley Ave Unit 100

Dartmouth NS B3B 1V1

Tel: 780-938-8879

Web: armcom.ca

Armstrongs, an AvantGuard Monitoring Company, is a premier provider of wholesale monitoring services. With multiple ULC listed monitoring stations across Canada and continued investment in people, technology and infrastructure, we are dedicated to providing exceptional service to our dealers and their subscribers. We are committed to monitor and respond to any signal, anytime,

with exceptional speed, accuracy, and service.

In addition to traditional fire and security alarm monitoring, we also monitor a variety of other services including medical alerts, IoT devices and apps, elevator monitoring, Workforce Safety, PERS, mPERS, and multiple video verification solutions. At Armstrongs, our dealers receive superior service and peace of mind, knowing that their subscribers are taken care of.

ASSA ABLOY OPENING SOLUTIONS CANADA

160 Four Valley Drive

Vaughan ON L4K 4T9

Tel: 800-461-3007

Web: www.assaabloydss.ca

Combining the expertise of the industry’s most knowledgeable door opening experts with a comprehensive product offering of leading door and hardware brands, the consultative experts at ASSA ABLOY Door Security Solutions provide complete solutions to partners and end-users in commercial, retail, multi-family, government, and institutional facilities.

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AUTOMATIC SYSTEMS

4005 Matte Boulevard Local D

Brossard QC J4Y2P4

Tel: 450-659-0737

Web: www.automatic-systems.ca

CCAMDEN DOOR CONTROLS

2395 Skymark Avenue

Mississauga ON L4W 4Y6

Tel: 905-366-3377

Fax: 888-436-8739

Web: www.camdencontrols.com

Camden Door Controls is an industry-leading provider of innovative, high quality and competitively priced door activation and locking products. Camden backs its products with superior customer service, technical support, product delivery and warranty. Camden is ISO 9001:2008 registered, with extensive product development capabilities, and maintains a 20,000 ft. manufacturing facility. For more information, please visit www.camdencontrols.com/

CANADIAN SECURITY MAGAZINE

111 Gordon Baker Rd., Suite 400

Toronto ON M2H 3R1

Tel: 416-510-5117

Fax: 416-442-2230

Web: www.canadiansecuritymag.com

For more than 40 years Canadian Security magazine has been the voice of the security industry in Canada. It is the leading publication in Canada for corporate security directors, life safety managers and loss prevention professionals as well as the integrators and service providers who work with them.

CONNECTIVITYWERX

250 Shields Court Unit #21

Markham ON L3R 9W7

Tel: 416-222-0617

Web: www.connectivitywerx.com

Westbury Corporate Centre 2275 Upper Middle Rd, East, Suite 101

Oakville ON L6H 0C3

Tel: 905-491-6838

Web: www.finalimage.com

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Final Image consultants deliver results for growth, leadership, and transition. They are trusted security advisors and seasoned security professionals that offer specialized services in the areas of human capital and mergers and acquisitions.

Final Image provides you with expert, unbiased, third-party guidance. We take a holistic perspective on your business objectives and understand their potential impact on your people, processes, and performance and align your security functions in a cost-effective manner.

FINDMYALARM .COM

5200 rue charleroi

Montreal QC H1G3A1

Tel: 833-352-6822

Web: www.FindMyAlarm.com

FindMyAlarm.com helps alarm dealers and installers get customer leads. FindMyAlarm.com helps customers find trusted, customer-service oriented alarm companies in their area by providing their postal code.

GALLAGHER SECURITY

225 Reformation Parkway Suite 101

Canton GA 30114

Tel: 877-560-6308

Web: security.gallagher.com

Gallagher Security is a global leader in integrated technology solutions that helps organizations around the world protect, secure, and manage people and assets. Their award-winning solutions are trusted by government, defence, commercial, industrial, healthcare, transportation, mining, and educational organisations in 140 countries. Visit security.gallagher.com to learn more.

GARDAWORLD 2300 rue Émile-Bélanger

St-Laurent QC H4R 3J4

Tel: 855-464-2732

Web: www.garda.com

GardaWorld is the world’s largest privately owned security services company offering a wide range of highly focused business solutions, including leading-edge security services and cash solutions.

Over 132,000 highly trained, dedicated professionals serve clients in America,

Europe, Africa, Asia and the Middle East.

Our specialities include:

- Security guards

- Investigations and consulting

- Mobile patrol

- Loss prevention

- Access control

- Security systems

- Executive protection

- Recruiting and staffing

- Police support services

- Cash services

- Armoured transportation

- Fire protection & confined space monitoring

GLOBAL LINK RESPONSE CENTRE INC.

716 Gordon Baker Road Suite 205A North York ON M2H 3B4

Tel: 416-293-1173

Fax: 416-321-9688

Web: www.global-link.ca

HANWHA VISION

500 Frank W. Burr Blvd. Teaneck NJ 07666

Tel: 877-213-1222

Web: www.hanwhavisionamerica.com

Hanwha Vision (formerly Hanwha Techwin) has been leading the global video surveillance industry with world-class optical design, image processing and cybersecurity technologies for more than 30 years. As it broadens its business to become a global vision solution provider, Hanwha Vision will deliver more valuable and meaningful insights to customers by collecting key information and providing big data analytics utilizing AI and cloud technologies. For more information about Hanwha Vision, please visit www.hanwhavisionamerica.com

233 Midland Ave.

HALL TELECOMMUNICATIONS

5447 R.R. #5 Hwy. 6 N Guelph ON N1H 6J2

Tel: 519-822-5420

Fax: 519-822-5462

Web: www.halltel.com

Hall Telecommunications markets a focused range of quality products to the Canadian telecommunication industry (CATV, Telco, large private networks and Special Needs areas).

Since its inception in 1974, our private and entirely Canadian owned company has grown through leading edge technology solutions and excellent service to its customers.

We support the commercial integrator channel in coordination with our world class manufacturers.

We believe that the more effective we make our customers, the more effective we make ourselves and both of us win.

We continue to challenge the status quo by sourcing new products and technologies that are simple to install, simple to use and provide a high degree of functionality for our customers.

If you’re looking for access control and hardware, video surveillance and software, temperature sensing solutions, or audio and video interrogation room solutions, plus all of the supporting materials, we’re here to help.

Hall is your Call!

Midland ON L4R 3K1

Tel: 705-526-9311

Web: www.huroniaalarms.com

ICT (INTEGRATED CONTROL TECHNOLOGY)

6201 Highway 7, Unit 7 Woodbridge Vaughan ON L4H 0K7

Tel: 647-724-3428

Web: www.ict.co

ICT is a world leading manufacturer of unified and intelligent electronic access control and security solutions that enable organizations to protect their people, operations and information.

Headquartered in Auckland, New Zealand, with a global presence and an international reach. With sales and support offices in Denver (Colorado, USA), Toronto (Canada), United Kingdom, Hong Kong and Melbourne (Australia) enabling ICT to provide unparalleled service to its global partners and seamless distribution of product. The state-of-the-art research, development and manufacturing facility in New Zealand ensures ICT solutions stay at the forefront of this highly innovative market. 100% of product manufactured in New Zealand subject to rigorous testing and quality control to maintain a first-class experience. Offering tailored training and ongoing system

HURONIA ALARM & FIRE SECURITY INC.

support, ICT partners play an integral role in providing the expertise and experience to help plan and deploy an ICT enterprise solution.

IDN-CANADA ULC

70 Floral Parkway

Toronto ON M6L2B9

Tel: 416-248-5625

Fax: 416-248-9945

Web: www.idn-inc.ca

IDN-Canada is a national distributor of door hardware and electronics. We’ve been proudly serving the Canadian security industry for more than 85 years. We have 9 stocking locations from coast to coast as well as a door company. We’re nimble and responsive, offering a top-tier, experienced customer service team, a robust ecommerce platform, individual or group training sessions, review of bids and takeoffs, as well as same day shipping. We stock products from more than 100 best-in-class vendors with access to 100’s more.

LLANVAC SURVEILLANCE INC.

5200 rue Charleroi

Montreal QC H1G3A1

Tel: 833-352-6822

Web: www.lanvac.com

Lanvac is 100% Canadian owned and is Canada’s leader in third-party wholesale contract monitoring. Our only customers are qualified alarm dealers and their customers. Our roots go back over 40 years, during which we have developed a reputation as a company that is fully dedicated to providing quality monitoring services for alarm dealers and their customers.

M

MY MANAGED SECURITY INC.

4028 Hwy 6

Puslinch ON N0B 2J0

Tel: 905-693-1593

Web: www.mymanagedsecurity.ca

Strengthen and manage the security of your customers’ sites. Anywhere. All the time. My Managed Security offers Kantech hattrix cloud services to remotely empower security integrators like yourself to manage your

customer’s security solutions — all without ever stepping into the building.

N

NBG TELECOM

5200 rue Charleroi

Montreal QC H1G 3A1

Tel: 833-624-8353

Web: www.NBGTele.com

WE GIVE ALARM DEALERS THE TOOLS TO COMPETE AGAINST BIG TELECOM.

NBG Telecom is a daughter company of Lanvac Surveillance, the Canadian leader in third-party monitoring stations.

More than 1,200 resellers across the country now use Lanvac to monitor the installations they complete for their customers.

NBG Telecom was created in 2019 to expand on these services with a variety of product offerings.

You can now purchase your equipment from us, install it at your customers’ sites and connect it to Lanvac’s monitoring stations all in one step!

R

REAL TIME NETWORKS INC.

1833 Coast Meridian Rd #16

Port Coquitlam BC V3C 6G5

Tel: 800-331-2882

Web: www.realtimenetworks.com

For more than 30 years, Real Time Networks has helped organizations secure and manage keys and critical assets.

Our KeyTracer secure key cabinets and AssetTracer smart lockers are backed by industry-leading technology, unrivalled customer service, and end-to-end support. Real Time Networks delivers a physical security solution that is tightly-integrated with your access control system enabling you to control assets and keys, streamline operations, and ensure optimal use and lifecycle management of your vehicles, equipment, and devices.

RSPNDR INC.

320 Bay Street Suite 101

Toronto ON M5H 4A6

Tel: 1-866-4RSPNDR

Web: www.rspndr.io

RSPNDR is an “Uber-Like” guard response

marketplace, that connects Monitoring Centres’ access to a network of Licensed Mobile Guards nationwide. With “One Click of a Button”, the closest available guard accepts the alarm, navigates, and completes an online report. RSPNDR offers your monitoring station real-time visibility and transparency into how guards are responding. We provide you with a dashboard that offers easy access to investigation notes, reports, and photos in real time. Contact us to find out why the largest companies in Canada are using RSPNDR, info@rspndr.io, www.rspndr.io

SSALTO SYSTEMS

950 rue Valois Suite 104

Vaudreuil-Dorion QC J7V 8P2

Tel: 514-616-2586

Web: www.saltosystems.ca

SALTO Systems is a global leader in the development and manufacture of worldclass hardware and software access control solutions for a variety of sectors: education, hospitality, retail, healthcare, residential, etc. SALTO revolutionized access control with the first stand-alone, battery-powered electronic lock; the SALTO Virtual Network (SVN) data-on-card technology; and the first wireless access control system that combined a stand-alone locking device with online, real-time capabilities – without wires or mechanical keys. SALTO is used in over 40,000 installations with 40 million daily users and has offices in 40 countries with a partner network that extends to every region of the globe.

SÉCURITÉ QUÉBEC

111 Gordon Baker Road, Suite 400 Toronto ON M2H 3R1

Tel: 416-510-5117

Fax: 416-442-2230

Web: www.securitequebec.ca

Sécurité Québec is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Quebec security industry.

SECURTEK MONITORING SOLUTIONS

70 1st Ave., N. Yorkton SK S3N 1J6

Tel: 888-786-4620

Web: www.securtek.com

SecurTek is a monitoring company that uses a highly skilled workforce and long-term partnerships with independent security companies to deliver security and management services to customers throughout Canada (excluding Quebec).

Contact us to learn more about what we have to offer and how you can benefit from joining our Dealer Program!

SNAP ONE

1800 Continental Blvd Suite 200

Charlotte NC 28273

Tel: 866-424-4489

Web: www.snapav.com

Snap One provides a range of products, services, and training to the security industry. Our product categories include Surveillance, Smart Home Security, Networking, IP Power, Lighting, Access Control, Speakers, Televisions, Audio/Video Distribution, Remote Management, Control Systems, Infrastructure, and other essential installation components.

What sets Snap One apart is our commitment to being an end-to-end partner for integrators. Our manufactured products are specifically designed with integrators in mind, and we also distribute popular brands, making us a convenient one-stop shop. Alongside our comprehensive product offerings, we provide extensive training in various formats. This includes free webinars and in-person training sessions conducted through our Snap One Partner Stores. We take pride in our holistic approach, ensuring our integrators have the support and resources they need to succeed.

SP&T NEWS MAGAZINE

111 Gordon Baker Rd., Suite 400 Toronto ON M2H 3R1

Tel: 416-510-5117

Fax: 416-442-2230

Web: www.sptnews.ca

SP&T News is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Canadian security industry. Through its 5 yearly issues, numerous supplements, bi-weekly e-mail newsletters and constantly updated Web site, SP&T provides Canada’s security industry with the latest news, products and trends.

TTITAN SECURITY GLOBAL

27th and 28th Floors 1325 6th Ave, NY Brooklyn NY 10019

Tel: 180-344-6004

Web: titansecurityglobal.com

TOA CANADA CORPORATION

3670 Odyssey Drive, Unit 1 Mississauga ON L5M 0Y9

Tel: 800-263-7639

Web: www.toacanada.com

TOA Canada Corporation is dedicated to the development, manufacturing and distribution of premier equipment across Canada. TOA products range from integrated VOIP intercom and emergency paging and voice evacuation systems for security and communications to digital amplifiers and speakers to mixers, wireless microphone systems and digital processors used in sound reinforcement. Canadian warehouse and Canadian support provides customers quick service and a knowledgeable team.

Product Section

ACCESS CONTROL

Biometrics

ASSA ABLOY Opening Solutions Canada

Hall Telecommunications

ICT (Integrated Control Technology)

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Cards/Card Access/Card Readers

Aiphone

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Gallagher Security

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

IDN-Canada ULC

My Managed Security

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Door Panels

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Egress Devices

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Electric Strikes

ASSA ABLOY Opening Solutions Canada

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Electronic Access Control

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Gallagher Security

Hall Telecommunications

TRENDNET

20675 Manhattan Place

Torrance CA 90501

Tel: 310-961-5500

Web: www.trendnet.com

Founded in 1990 in California, TRENDnet has grown to become a leading and award-winning global provider of networking and surveillance solutions to small and medium-sized businesses, and home users. The company’s vision is to build innovative, easy-to-use, and reliable Networks People Trust. Their solutions network countless devices to enable your connected lifestyle and workplace, allowing users to share broadband access, multimedia content, and networked peripherals for anywhere connectivity. TRENDnet’s products are used in a wide-variety of commercial and residential applications, such as at apartments, universities, industrial factories, resorts, restaurants, sports and concert

venues, and more. TRENDnet’s diverse product portfolio includes network switches, PoE, industrial, multi-gigabit, indoor and outdoor wireless, IP cameras & NVRs, fiber, KVM, USB, and more.

TSOC

39-6635 Kitimat Road

Mississauga ON L5N 6J2

Tel: 905-813-8762

Web: www.tsoc.com

TSOC is an innovative supplier of low voltage Cable Assemblies, Connectors, and Tools to install and maintain Telcom, Data Networking, Security, A/V, and POE lighting networks since 1983.

WESCO | ANIXTER CANADA INC.

200 Foster Cres.

Mississauga ON L5R 3Y5

Tel: 877-264-9837

Web: www.anixter.ca

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

IDN-Canada ULC

Real Time Networks Inc.

Salto Systems

SecurTek Monitoring Solutions

Snap One

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Facial Recognition

ASSA ABLOY Opening Solutions Canada

Hall Telecommunications

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Fingerprint

Hall Telecommunications

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Iris Recognition

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Keypad

Alula

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Gallagher Security

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

IDN-Canada ULC

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Locksets

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Magnetic Strikes

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Request to Exit

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Software

Aiphone

ASSA ABLOY Opening Solutions Canada

Gallagher Security

Huronia Alarm & Fire Security Inc.

RSPNDR Inc.

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Telephone Entry Control

ASSA ABLOY Opening Solutions Canada

Camden Door Controls

Hall Telecommunications

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Video ID Equipment

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

ALARMS

Alarm Company/Dealer

FindMyAlarm .com

GardaWorld

Huronia Alarm & Fire Security Inc.

NBG Telecom

SecurTek Monitoring Solutions

Annunciators

SecurTek Monitoring Solutions

Arm/Disarm Stations

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Batteries/Power Supplies

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Bells/Sirens

Alula

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Burglar Alarms

Alula

FindMyAlarm .com

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

NBG Telecom

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Controls/Control Panels/Control

Communicators

Alula

Gallagher Security

Huronia Alarm & Fire Security Inc.

NBG Telecom

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Sounding Devices

Alula

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Temperature Alarms

FindMyAlarm .com

Huronia Alarm & Fire Security Inc.

NBG Telecom

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Wireless Alarm Equipment

Alula

FindMyAlarm .com

Huronia Alarm & Fire Security Inc.

NBG Telecom

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

DEALER / DISTRIBUTOR SERVICES

Decals & Signs

Hall Telecommunications

SecurTek Monitoring Solutions

Marketing Canadian Security Magazine

SecurTek Monitoring Solutions

Snap One

SP&T News Magazine

Professional Services

Aiphone

ASSA ABLOY Opening Solutions Canada

Final Image Inc.

SecurTek Monitoring Solutions

Snap One

DETECTION CONTROLS / DEVICES

Actuating Devices

ASSA ABLOY Opening Solutions Canada

IDN-Canada ULC

SecurTek Monitoring Solutions

Door Control/Panic Hardware

ASSA ABLOY Opening Solutions Canada

Gallagher Security

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Evacuation Systems

Gallagher Security

Huronia Alarm & Fire Security Inc.

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Fire Detectors

GardaWorld

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Gas Detectors

GardaWorld

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Indicators, Audible/AV

Huronia Alarm & Fire Security Inc.

Wesco | Anixter Canada Inc.

Metal Detectors

Wesco | Anixter Canada Inc.

Smoke Detectors

Alula

GardaWorld

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Testing Devices & Accessories

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

ENTRY / EXIT SCREENING SYSTEMS

Electronic Article Surveillance

Real Time Networks Inc.

Wesco | Anixter Canada Inc.

Optical Turnstiles

Automatic Systems

Wesco | Anixter Canada Inc.

FIRE & LIFE SAFETY

CO Detectors

Alula

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Control Panels

Alula

GardaWorld

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Enclosures

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Mass Notification

Gallagher Security

SecurTek Monitoring Solutions

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Notification Devices

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Power Supplies

ASSA ABLOY Opening Solutions Canada

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Pull Stations

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Wesco | Anixter Canada Inc.

Smoke Detectors

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Testers

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

GUARD SERVICES

Guard Response

GardaWorld

RSPNDR Inc.

SecurTek Monitoring Solutions

Guard Tour

Gallagher Security

GardaWorld

RSPNDR Inc.

SecurTek Monitoring Solutions

HOME AUTOMATION

Communication Equipment

NBG Telecom

Snap One

TOA Canada Corporation

TRENDnet

Custom Installed Sound & Video Systems

Huronia Alarm & Fire Security Inc.

Snap One

TOA Canada Corporation

Environmental and Energy Systems

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Home Controls

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Home Theatre

Huronia Alarm & Fire Security Inc.

Snap One

HVAC Controls

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Indoor/Outdoor Systems

GardaWorld

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Intercoms/Paging Devices

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Lighting & Low Voltage

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

TSOC

Network/Integration Products

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

TRENDnet

Wesco | Anixter Canada Inc.

Wire & Cable

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Snap One

TSOC

Wesco | Anixter Canada Inc.

ID SYSTEMS AND SUPPLIES

Employee/Visitor Badges

Gallagher Security

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

High Security ID Equipment

Gallagher Security

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Instant Photo ID Equipment

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Smart Cards

Gallagher Security

Hall Telecommunications

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

INDUSTRY RESOURCES

Market Research

Canadian Security Magazine

Sécurité Québec

SP&T News Magazine

Testing & Accreditation

Snap One

Training Materials/Services

AB Wealth & Estate Planning Inc.

Sécurité Québec

Snap One

IT SECURITY

Cloud Computing

Wesco | Anixter Canada Inc.

Content Management/Filtering

Encryption

Gallagher Security

Enterprise Management

ICT (Integrated Control Technology)

Firewalls

TRENDnet

Identity Management

Gallagher Security

Intrusion Detection & Prevention Systems

Alula

Wesco | Anixter Canada Inc.

Log Management

Managed Services

Titan Security Global

Mobile Encryption

Gallagher Security

Mobile Security

Gallagher Security

Titan Security Global

Network Security

Snap One

TRENDnet

Racks & Cabinets

Hall Telecommunications

Snap One

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Remote Access

Snap One

TRENDnet

SSL VPN

TRENDnet

Storage

Hall Telecommunications

Wesco | Anixter Canada Inc.

WEB CONTENT MANAGEMENT

Wireless Security

ASSA ABLOY Opening Solutions Canada

ICT (Integrated Control Technology)

NBG Telecom

Snap One TRENDnet

LOCKS / SAFES / DOOR HARDWARE

Combination Locks

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Computer Locks

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Door Hardware

ASSA ABLOY Opening Solutions Canada

Gallagher Security

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Electromagnetic Locks

ASSA ABLOY Opening Solutions Canada

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

High Security Locks

ASSA ABLOY Opening Solutions Canada

Gallagher Security

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Key Control Systems

ASSA ABLOY Opening Solutions Canada

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Real Time Networks Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Keyed Locks and Padlocks

ASSA ABLOY Opening Solutions Canada

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Keyless Locks

ASSA ABLOY Opening Solutions Canada

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Salto Systems

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Safes and Vaults

GardaWorld

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

MISCELLANEOUS

Cloud Computing

Gallagher Security

Wesco | Anixter Canada Inc.

Installation Tools

IDN-Canada ULC

TRENDnet

TSOC

Wesco | Anixter Canada Inc.

Security Product Distributor

Hall Telecommunications

IDN-Canada ULC

NBG Telecom

Snap One

Titan Security Global

Wesco | Anixter Canada Inc.

MONITORING EQUIPMENT / SYSTEMS /

SERVICES

Alarm Monitoring Software

FindMyAlarm .com

Gallagher Security

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

Lanvac Surveillance Inc.

NBG Telecom

SecurTek Monitoring Solutions

Snap One

Central Station Equipment

Lanvac Surveillance Inc.

SecurTek Monitoring Solutions

Central Station Monitoring Services

a.p.i. Alarm Inc

Armstrongs - An Avantguard Monitoring

Company

GardaWorld

Huronia Alarm & Fire Security Inc.

Lanvac Surveillance Inc.

SecurTek Monitoring Solutions

Command & Control

Gallagher Security

SecurTek Monitoring Solutions

OUTDOOR PERIMETER

PROTECTION

Fences

Gallagher Security

Wesco | Anixter Canada Inc.

Gate Operators

Automatic Systems

Outdoor Intrusion Sensors

Gallagher Security

Snap One

Wesco | Anixter Canada Inc.

Perimeter Barriers/Deterrents

Automatic Systems

Gallagher Security

Hall Telecommunications

Wesco | Anixter Canada Inc.

Security Doors

ASSA ABLOY Opening Solutions Canada

Automatic Systems

IDN-Canada ULC

Wesco | Anixter Canada Inc.

Turnstiles

Automatic Systems

Wesco | Anixter Canada Inc.

PROCEDURAL SECURITY

Asset Protection

Gallagher Security

Real Time Networks Inc.

Wesco | Anixter Canada Inc.

Business Continuity

Gallagher Security

Compliance

Gallagher Security

Data Back Up / Storage

Wesco | Anixter Canada Inc.

Employee Monitoring

Gallagher Security

Incident Management

Gallagher Security

Loss Prevention

Pandemic Planning

Gallagher Security

Risk Analysis

GardaWorld

Risk Management

Gallagher Security

GardaWorld

Security Audits

Titan Security Global

Security Consultant

Final Image Inc.

GardaWorld

Titan Security Global

Security Training & Education

GardaWorld

Snap One

Titan Security Global

Travel Security / Safety

GardaWorld

Vulnerability & Risk Assessment

GardaWorld

Workplace Violence

IDN-Canada ULC

PUBLIC SECURITY & SAFETY

Anti-Terrorist

Gallagher Security

Communications

Hall Telecommunications TOA Canada Corporation

Detection

Gallagher Security

Hall Telecommunications

Perimeter & Barrier Protection

Automatic Systems

Hall Telecommunications

ICT (Integrated Control Technology)

Wesco | Anixter Canada Inc.

SENSORS

Contacts/Switches

ASSA ABLOY Opening Solutions Canada

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Dual Technology Sensors

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Flood Alarms

FindMyAlarm .com

Huronia Alarm & Fire Security Inc.

NBG Telecom

SecurTek Monitoring Solutions

Glass Protection

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Light Control Motion Sensors

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

PIR Sensors

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

IDN-Canada ULC

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Proximity Sensors

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Screen Sensors

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Vehicle Detection

Automatic Systems

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

SOUND / COMMUNICATION EQUIPMENT

Loudspeakers

Hall Telecommunications

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Music-Intercom Systems

Aiphone

Huronia Alarm & Fire Security Inc.

Snap One

Wesco | Anixter Canada Inc.

Public Address Systems

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Racks & Cabinets

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

Snap One

TRENDnet

Wesco | Anixter Canada Inc.

Radio Communication Equipment

NBG Telecom

Telephone Systems & Accessories

Hall Telecommunications

TSOC

Wesco | Anixter Canada Inc.

SPECIAL PURPOSE PROTECTION

Covert Surveillance Equipment

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

Wesco | Anixter Canada Inc.

Medical Alert Systems

GardaWorld

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Panic Buttons

Huronia Alarm & Fire Security Inc.

ICT (Integrated Control Technology)

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Personal Protection Devices

GardaWorld

SecurTek Monitoring Solutions

Power Supply

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Security Windows

Huronia Alarm & Fire Security Inc.

Surge Protectors

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

Wesco | Anixter Canada Inc.

Window Bars

Huronia Alarm & Fire Security Inc.

VIDEO SURVEILLANCE

Consoles

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Data Storage

Hall Telecommunications

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Data Transmission

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Digital Recorders

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

TRENDnet

Wesco | Anixter Canada Inc.

Housings, Enclosures, Mounting Equipment

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

IP Video Surveillance/Solutions

Aiphone

GardaWorld

Hall Telecommunications

Hanwha Vision

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

TRENDnet

Wesco | Anixter Canada Inc.

Lenses

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Monitors

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Multiplexers

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Pan/Tilt Mechanisms

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Repair and Maintenance

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Software

SecurTek Monitoring Solutions

Snap One

Wesco | Anixter Canada Inc.

Switchers

Hall Telecommunications

SecurTek Monitoring Solutions

TRENDnet

Wesco | Anixter Canada Inc.

Thermal Cameras

Hall Telecommunications

NBG Telecom

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Time-Lapse Recorders

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Wesco | Anixter Canada Inc.

Video Management Systems (VMS)

Hall Telecommunications

Hanwha Vision

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

TRENDnet

Wesco | Anixter Canada Inc.

Video Motion Detectors

Armstrongs - An Avantguard Monitoring

Company

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Snap One

TRENDnet

Wesco | Anixter Canada Inc.

WIRE & CABLE

Coaxial Cable

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Snap One

TSOC

Wesco | Anixter Canada Inc.

Fibre Optic

Connectivitywerx

Hall Telecommunications

Snap One

TSOC

Wesco | Anixter Canada Inc.

Plenum Cable

Hall Telecommunications

IDN-Canada ULC

TSOC

Wesco | Anixter Canada Inc.

Speaker Wire

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

Snap One

TSOC

Wesco | Anixter Canada Inc.

Structured Wiring

Connectivitywerx

Hall Telecommunications

Huronia Alarm & Fire Security Inc.

IDN-Canada ULC

Snap One

TSOC

Wesco | Anixter Canada Inc.

Wire & Cable Testers

Hall Telecommunications

IDN-Canada ULC

TRENDnet

TSOC

Wesco | Anixter Canada Inc.

Wire Assemblies

Hall Telecommunications

TSOC

Wesco | Anixter Canada Inc.

WIRELESS

Digital Communication

Huronia Alarm & Fire Security Inc.

NBG Telecom

TOA Canada Corporation

Wesco | Anixter Canada Inc.

Multiplexers

Wesco | Anixter Canada Inc.

Remote Monitoring

Huronia Alarm & Fire Security Inc.

Snap One

TRENDnet

Wesco | Anixter Canada Inc.

Wireless Communication Equipment

Huronia Alarm & Fire Security Inc.

NBG Telecom

TOA Canada Corporation

TRENDnet

Wesco | Anixter Canada Inc.

Wireless Controls

Huronia Alarm & Fire Security Inc.

NBG Telecom

Snap One

Wesco | Anixter Canada Inc.

Product Previews Video Surveillance

API platform

Eagle Eye Networks

Eagle Eye Networks launched V3 of the Eagle Eye Video API Platform, which is used by Eagle Eye developers, resellers and technology partners worldwide. The new API is comprehensive, built for faster implementation of video applications by developers, and builds upon the API foundation of V1 and V2. Eagle Eye says it will continue to support its V1 and V2 APIs for the foreseeable future, but recommends all new development be done on API V3. The API allows resellers and business owners to build custom solutions. www.een.com

Recording server

RGB Spectrum

Thermal and visible camera

Teledyne FLIR

The FLIR ONE Edge is a wireless dual thermal and visible camera system for mobile devices. Purpose-built for applications across remediation, automotive, electrical, HVAC and plumbing, the new model offers the same detachable form factor as the FLIR ONE Edge Pro with Bluetooth and wireless connectivity, but with features tailored to the needs of consumers, small businesses and enterprise volume purchases. The FLIR ONE Edge connects to a smart device through the FLIR ONE app available on Google Play and the Apple App Store. FLIR ONE Edge provides context and clarity for everyday decision support through Multi-Spectral Dynamic Imaging (MSX), a patented image enhancement feature that overlays visible edge detail on the thermal image without sacrificing any thermal details.

www.flir.com

Expanded FOV

Vivotek

Equipped with WDR Pro technology, two wide-angle lenses, advanced electronic image stitching, and high-resolution dual-sensor design, the MS930-EHV 8MP 180-degree unlocks a higher vertical field of view (FOV). This expanded FOV enables users to capture evidence below the camera’s installation point. www.vivotek.com

The Zio Recording & Media Server is designed to cater to the evolving needs of mission-critical applications and handles all types of visual data, including natural and computer-generated video. The server is available in various models designed to support multiple streams for recording and playback simultaneously, with storage options sized to meet specific customer requirements. The system incorporates a First In, First Out (FIFO) architecture. As storage space approaches its limit, the server automatically deletes the oldest recordings, making room for new content without manual intervention. This ensures continuous recording capabilities 24/7. Users can designate content to be preserved without auto-deletion to prevent critical segments from being lost.

www.rgb.com

NVR

3xLOGIC

The NVR-1U-8CH is suited for small to medium-sized enterprises. NVR-1U-8CH is a Linux OS-based embedded power over Ethernet (PoE) 1U professional grade NVR. It has an Intel Celeron processor and 64MP resolution. It features a 256GB solid state drive and can deliver PoE+ up to 30W for each of its eight channels, enabling full PTZ control. A remote management feature also allows a user to be in control from anywhere with internet access. The NVR-1U-8CH SMBK features eight IP licences as standard, with the option of four or eight VISIX 4MP VX-SMBK-B-IW mini-bullet or 4MP VX-SMBK-D-IW mini-dome style cameras, or a combination of each, alongside an NVR-1U-8CH. www.3xlogic.com

Video wall management

VuWall

Gun detection

Bosch Security & Safety Systems

The Gun Detection System from Bosch pairs video and audio AI for a multi-layered approach. When a person brandishing a gun approaches a school, a Flexidome 5100i camera with Intelligent Video Analytics Pro (IVA Pro) Visual Gun Detection is designed to promptly alert personnel, according to the company. If a gun is not visually detected, the second layer – a Flexidome panoramic 5100i camera with Intelligent Audio Analytics – is designed to detect and classify gunshots while estimating the direction from which they originate.

www.boschsecurity.com

VuWall announced the availability of its PAK KVM feature in version 3.5 of the TRx centralized management platform. The new feature enhances PAK nodes with KVM functionality and support for the VuStream 350 IP KVM encoder. The newest version 3.5 of VuWall’s TRx video wall management platform now combines AV-over-IP distribution, advanced multivideo wall control, and KVM management. The new PAK KVM feature allows operators to control local and remote IP sources using a keyboard and mouse on their personal video wall, on local displays, or on the main video wall, which are driven by PAK video wall and KVM nodes.

www.vuwall.com

PTZs i-PRO

i-PRO announced 16 new high-speed pan, tilt and zoom (PTZ) cameras with up to 4K resolution and IR illumination. Called Rapid PTZ, the company is launching the new models as part of its X and S Series lineup. i-PRO says these new cameras are the smallest in their category, and feature edge AI capabilities and a range of resolution options. The cameras feature pan and tilt speeds of up to 700°/s. Featuring a discreet design that allows for direct installation on low ceilings or eaves on rooftops, the Rapid PTZ models include i-PRO’s new waterproof ethernet connector along with multiple mounting options. The 4K and 6MP Rapid PTZ models deliver a wide dynamic range (WDR) of 132 dB for clear images in variable lighting conditions.

www.i-pro.com

Product Previews Video Surveillance

Bullet camera Hikvision

The 8 MP DeepinView TandemVu Bullet Camera (iDS2CD8A86G0-XZHSY) is designed to monitor both large scenes and close-up details simultaneously. The camera includes AI functions like perimeter protection, multi-target detection, and licence plate recognition. Equipped with deep-learning algorithms and high-performance GPUs, the 8 MP DeepinView TandemVu Bullet Camera supports dual-channel synchronous computing. Features also include: Face authentication and picture comparison; multitarget-type recognition; and road traffic and vehicle detection. www.hikvision.ca

PoE cameras TRENDnet

TRENDnet has launched a new set of PoE surveillance cameras and NVR that are TAA and NDAA compliant. The Indoor/ Outdoor 5MP H.265 WDR PoE IR Network Cameras are available in bullet or fixed turret form factors, models TV-IP1514PI and TV-IP1515PI respectively. Each new PoE camera supports 5MP HD video, night vision, oneway audio, and an outdoor IP66 weather rating. They also support Wide Dynamic Range technology. The two new cameras launch with an 8-Channel H.265 4K PoE NVR (TV-NVR1508). The NVR will auto-recognize and power the TV-IP1514PI and TV-IP1515PI PoE cameras once they are connected.

www.trendnet.com

VMS management

Qognify

Qognify announced the launch of Qognify VMS 7.3 and Umbrella 8.0. The latest iteration of Qognify’s video management software, VMS 7.3, adds intelligent support for investigation processes, while Umbrella 8.0 simplifies the management of VMS installations for partners, according to the company. Qognify VMS 7.3 comes with a new forensic search tool called QogniFinder. Umbrella is a web-based solution that enables organizations to centralize the configuration, monitoring and management of their VMS installations. Changes can be rolled out to hundreds of thousands of systems within minutes, says Qognify. The recent 8.0 release adds a multi-tenancy function, which enables Qognify’s global partner base to provide a new recurring revenue service to their customers, offering the continuous monitoring and management of their VMS.

www.qognify.com

Video analytics viisights

viisights IQ is a new auto-learning technology that enhances viisights behaviour recognition video analytics to reduce false alarms, increase event precision capabilities, and improve overall operational efficiency, according to the company. viisights IQ enhances the system operation by adding a new auto-learning function that implements autonomous training to learn what is, and what is not, an event of interest within a scene.

www.viisights.com

Deterrence solution iDter

iDter’s intelligent Nio Guardian deterrence solution now features Real Time Streaming Protocol output for integration of video streams into multi-vendor NVRs and VMSes. The combination of iDter’s support for RTSP output with previously announced Nio Guardians powered by PoE++ opens new opportunities for security dealers to integrate iDter’s active deterrence system to new or existing customer sites. The Nio Guardians can now replace existing passive IP cameras by reusing Ethernet cable and outputting the RTSP video to a current, onsite NVR or VMS. Using RTSP, an NVR or VMS requests live video streaming from an intelligent Nio Guardian 4K camera. www.idter.com

Explosion-protected camera Axis Communications

AXIS P1468-XLE is an impactand weather-resistant fixed camera which delivers image quality in 4K resolution under any light conditions, through Lightfinder 2.0, Forensic WDR, and OptimizedIR. AXIS P1468-XLE has been designed in line with North American and European directives for equipment intended for use in potentially explosive atmospheres. By design, the camera is unable to provide sufficient energy to ignite gas or dust in the atmosphere to cause an explosion, therefore removing the need for any traditional explosion-protected enclosure.

www.axis.com

AI box IDIS

IDIS has expanded its range of AI-powered add-on devices with the launch of the AI Box for Surveillance, the DV-1304-A. The NDAA-compliant DV-1304-A AI Box for Surveillance provides users with the benefits of AI-video through a simple 4-channel add-on box, eliminating the need for analytics software or upgrading to edge AI cameras. This latest AI box allows accurate and multiple analyses from a single camera without any need for calibration, says IDIS. Pre-installed with the IDIS Deep Learning Engine, the box can connect to existing NVRs. Leveraging the power of DirectIP plug-and-play technology, users can deploy additional boxes to expand their systems. www.idisglobal.com

NVRs Matrix

Matrix Network Video Recorders (NVRs) include features like H.265 compression that help in saving up to 50 per cent on storage space. With ultra HD (4K) decoding, users experience high-resolution picture quality too. The Adaptive Recording feature in Matrix NVRs helps in saving up to 30 per cent on storage space, by recording on a lower frame rate during periods of no activity. When motion or activity is detected, the NVR starts recording at a higher frame rate. With the help of Matrix NVRs, users can specify the number of recording retention and back up days for each camera. This allows users to balance the amount of storage space used by the surveillance system. The Push-Technology in Matrix NVRs seamlessly connects to IP cameras.

www.matrixcomsec.com

Product Previews

Magnetic door holder

Camden Door Controls

Occupancy app

Vector Flow

The CX95S-DH magnetic door holder is designed for virtually any remote door release application. The UL-listed magnetic door holder controls the release and closing of commercial, industrial and public area doors. It is suitable for use in apartment buildings, schools, hotels, hospitals and offices. Fail-safe operation, tri-volt coils (12/24V, AC/DC, and 120 VAC), and an adjustable armature plate allow for flexible installation. The CX-95S-DH may be surface or flush mounted, and all mounting hardware is included in the kit. Optional 3” and 7” extension bars are also available. www.camdencontrols.com

Vector Flow’s Workspace Occupancy app monitors and analyzes workspace usage patterns to provide a 360° view of what is happening in the workplace. Leveraging advanced AI algorithms and sensor technology, this app provides real-time insights into workspace occupancy. Space Utilization Analytics also provide insights into workspace utilization patterns. Out-of-the-Box Reports generated through the app can be used by organizations for compliance and audits. www.vectorflow.com

LiDAR solution

Quanergy Solutions

Q-Track combines Quanergy’s long-range 3D LiDAR sensors with advanced perception software for proactive awareness in highly dynamic environments. The LiDAR sensors emit a low-power, eye-safe laser, measuring the time it takes for the laser to complete a round trip between the sensor and an object. The resulting aggregate data is then used to generate a 3D point cloud image, providing both spatial awareness and depth information to identify, classify, and track moving objects in real-time. www.quanergy.com

Network bridge

Johnson Controls Johnson Controls has enhanced the Autocall ES Net Life Safety Network to offer long-distance connectivity between customers’ buildings, better visual alarm safety and increased cost savings, says the company. The new ES Net Network Bridge device allows fire alarm system data to travel over a customer’s existing network infrastructure by creating a secure VPN tunnel, improving system visibility and control across distant buildings and campuses. The Bridge meets the NFPA 72 Class N pathway specification which specifically addresses the use of IP network infrastructure used for fire alarm and emergency communication systems. www.autocall.com

Product Previews The latest in security technology

Network management software

Moxa

Outdoor horn TOA Canada

With MXview One Central Manager software, network administrators and OT engineers can automatically consolidate the status and events of all local MXview One sites to a single centralized platform for complete visibility of the network no matter the size or location of the sites. Users can leverage the dashboard, interactive map, reports, and event intelligence to monitor the status of multiple sites, helping them to pinpoint issues and improve uptime. Key features of MXview One Central include: Intuitive dashboard; remote access; centralized management; and consolidated reports. www.moxa.com

The bi-directional IP-SC15MC outdoor horn delivers extended speech range with the added feature of a builtin microphone for speech talkback and external environment monitoring. The IP-SC15MC is a network horn speaker that can receive broadcasts initiated by other terminals or servers. The horn integrates with SIP (Session Initiation Protocol) systems and works well with a video management system (VMS), while supporting audio for camera tie-ins. The device is also IP66 rated and can withstand temperatures as low as -45 °C. Powered by PoE/ PoE+, the horn hosts audio files stored for playback. www.toacanada.com

Battery backup system

Legrand

The Legrand Structured Wiring Enclosure UPS (UPSSC600) features six surge-protected outlets with three outlets connected to a battery backup system. The Structured Wiring Enclosure UPS features a small design that fits in structured wiring enclosures, as well as universal mounting studs that align to the mounting patterns of most common structured wiring enclosures. The three battery-backed outlets deliver a quick transfer time so users won’t notice any interruption in their AV system in the event of a power glitch. www.legrandav.com

Anomaly detection Active Intelligence

The ASTRA Autonomous Video Anomaly Detection solution delivers real-time anomaly detection for security, safety, compliance and commercial/industrial applications across the enterprise. ASTRA eliminates the need for pre-configured rules to detect virtually any anomaly within a scene. This capability allows ASTRA to automatically distinguish acts of violence, individuals in distress, disruptions to assembly lines, etc. Further, ASTRA detects anomalies using statistical data analysis without bias or human judgement.

www.activeintelligencecorp.com

Product Previews The latest in security technology

Rotary latches

Southco

Southco continues to expand its rotary latch portfolio with new versions that can enable electronic actuation and provide an electronic door status signal. These new products offer security and access control in rugged environments. The R4-25 latches feature a symmetric design that enables them to be used in either right- or left-hand positions. In addition, the integrated cable mounting bracket eliminates the need for the purchase or design of a separate cable mounting bracket. A 12-volt actuator can actuate the latch with a signal from the customer’s control system or a Southco controller. www.southco.com

Turnstile software

Automatic Systems

The V07 software update is designed to address cybersecurity concerns and to ensure the integrity and confidentiality of Automatic Systems applications. With the new V07 software, updates will be delivered by means of an encrypted file. The software communicates using an Automatic Systems generated encryption key. An end user can also choose to add their own personalized encryption key before granting access to their internal network. The V07 is designed for use with the Automatic Systems SlimLane, SlimLite and FirstLane optical barrier speed gate turnstiles as well as their AccessLane swing gates. www.automatic-systems.com

Card readers

Camden Door Controls

Camden announced it has relaunched its CV-7600 card readers. CV-7600 readers support MIFARE DESFire EV1 & EV2 encryption technology credentials, making them secure and virtually clone-proof, according to Camden. The CV7600 mobile-ready readers combine Bluetooth Low Energy (BLE) and contactless smart card technologies and can be used with any access control systems with either Wiegand or bi-directional OSDP. A downloadable app turns any Android or Apple iOS smartphone into a user’s mobile access credential. www.camdencontrols.com

Access control management software

Aiphone

With AC Nio access control management software, customers get access to a customizable dashboard that provides the tools needed to manage daily access control credentials, run reports, set schedules, and program the AC Series access control solution. AC Nio features widgets, shortcuts, drag and drop functionality and graphics. An advanced scripting engine enables users to automate access control applications with unlimited customizations, while flexible permission capabilities support thousands of doors across multiple locations.

www.aiphone.com

Product Previews The latest in security technology

Decoders

RGB Spectrum

Zio D2100 Series H.264/H.265 decoders are compact, full-featured units designed for critical IP signal distribution. Like the D2000 decoders they replace, the Zio D2100 Series decoders are available in 2K and 4K models with 4k60 output. Additional enhancements include: Choice of connection to a display via HDMI or DisplayPort; decoding and display up to 4096 x 2160 @ 60 Hz; and a small footprint allowing mounting behind a monitor or three on a 1 RU rack tray. Fully compatible with all other Zio models, the D2100 Series allows users to build comprehensive AVover-IP solutions.

www.rgb.com

Voice-down system

Interface Systems

Interface Systems unveiled an intelligent voice-down system designed to automatically detect and discourage loitering and other suspicious activity in the perimeter of a store or restaurant. By utilizing modern AI-based cameras combined with customizable audio messages, auxiliary lighting, and sirens, the new voice-down system detects people and vehicles loitering or acting suspiciously with 99.9% accuracy and warns them of security presence and possible law enforcement action. Interface’s autonomous voice-down solution utilizes multi-staged announcement progressions combined with additional visual and audible deterrents. www.interfacesystems.com

HDBaseT extenders

Hall Technologies

AIM-70, AIM-100 and ASTRO2-4. AIM-70 and AIM-100 were recently added to the company’s line of HDBaseT Extenders. The AIM products were designed to extend signals from laptops to projectors or flat panels displays. ASTRO2-4 is an extender kit for USB 2.0 devices like interactive flat panels, USB cameras, microphones, and speakerphones. AIM-70 and AIM-100 supports resolutions up to 4K@60Hz and HDCP 2.2 over CATx cables and supports bi-directional IR and RS232 pass-through. ASTRO2-4 as well as high-speed USB 2.0 (Up to 480Mbps) devices over CATx cable 50m (164ft). www.halltechav.com

Fiber patch panels

NSI Building Technologies

HDA Rack Mount Patch Panels are suited for high-density and mission critical installations. Available in three sizes (1U, 2U & 3U), LYNN HDA patch panels support up to 432 fiber optic connections. They are also compatible with LYNN high-density HDA insert plates and Panduit Opticom panels, with options for LC (standard & EZ-Access configurations), SC, MTP and copper keystones. Additional features include: EZGlide tray; a large front opening for easy access to each cable port; stackable blue half-moon cable managers for cable management; and a magnetic door. www.thinklynn.com

Product Previews The latest in security technology

Z-Wave flood protection kit

Zooz

This kit enables users to safeguard their home against water damage with Z-Wave backed technology and includes one Zooz Z-Wave Plus Titan water valve actuator and two Zooz Z-Wave Plus water leak sensors. When deployed in conjunction with the included water sensors, the Titan valve actuator is a retrofit solution that does not require any tools for installation and can be used to shut off the water valve if water is detected. The kit also includes a wired leak probe that allows the Titan to protect the area around it even without any wireless connectivity. www.getzooz.com

Horn loudspeakers

Bosch Security & Safety Systems

Bosch announced its new IP-based horn loudspeakers and amplifier module: the high-output LHN-UC15L-SIP horn (for long-throw applications), the compact LHN-UC15W-SIP horn (for wide-angle coverage) and the AMN-P15-SIP amplifier module. The horns are designed to provide sound quality and flexible integration for video security and public address applications, supporting both two-way VoIP communications via SIP and pre-recorded/automated messages. The horns and the amplifier module support Power over Ethernet (PoE). www.boschsecurity.com

Integrated solution

Genetec

Genetec has announced a new integration between its Mission Control decision management system and the Genetec Clearance digital evidence management solution. According to Genetec, this integration enables users to move from incident response to investigation within a single interface. As a result, all cameras tied to an event can be exported in a single action to a case in Clearance. Once uploaded to Clearance, recordings can be stored based on the defined retention period. www.genetec.com

Smart access app

Southco

Southco has launched a new wireless access system featuring the Keypanion app, a smart access app that lets users wirelessly actuate latches from their smartphones. Users can set up their smart access system by downloading the Keypanion app, creating an account and registering any compatible Southco latch. Users can freely share access with other accounts from anywhere in the world with the push of a button in the app. They can also set this access to expire after a set period of time. The combination of the Keypanion app, Southco Bluetooth controller and compatible latch requires no dedicated IT team to set up. The Keypanion app replaces physical keys. www.southco.com