Serving Installers, Dealers and Integrators Across Canada
Cashierless grocery chain installs Axis Toronto-based Aisle 24 deploys cameras for security and operational effectiveness p. 6
Finding a future for HD analog
The IP camera alternative still offers significant advantages p. 14
Building a client base with commercial vs residential
The balance may have shifted but alarm dealers say they have a lot to offer homeowners p. 16
Security’s Casey Burnstad (left) and Ben Murray.
Neil Sutton
Madalene Arias
EDITOR’S LETTER
IBy Neil Sutton
Next steps forward
recently returned from GSX, hosted by ASIS International in Atlanta, Ga., where I attended Canada Night, a popular gathering of (mostly) Canadian security professionals; a seminar or two (standing room only); and also visited with a few dozen exhibiting companies.
These meetings were opportunities to reconnect with contacts and colleagues I haven’t seen in a while. In some cases, I met with people face-toface for the first time. More than once I had to ask, “Have we met in person before, or only on Zoom?”
is likely to become more of a standard feature as privacy and identity discussions continue.
Cloud or on-prem?
“Security is about solving problems.”
One of the most productive aspects of attending trade shows for me is getting a sense of current industry trends based on a wide variety of opinions. Here are a few of the major themes. None of these are new to the industry, but they seem to be evolving all the time and are pivotal to its development.
Apps, analytics and AI
The combination of highly-detailed images and software tools that can add intelligence to that data has truly revolutionized the surveillance camera business — and it’s getting more sophisticated all the time. From licence plate recognition to object detection analytics, there is an impressive array of solutions available for customers with a variety of business requirements. Where I would expect to see even more discussion and innovation in the years to come is the role of privacy protection. Masking technology that obscures faces or entire bodies from surveillance footage while still preserving valuable data
For the most part, this isn’t an either-or proposition. A large proportion of end users will exist on a spectrum with on-premise on one end and cloud on the other. Where they are on that hybrid journey will depend on a number of factors, including the size of customer, their appetite for cloud, bandwidth requirements, budget, etc. But if they aren’t ready to host data and services in the cloud yet, chances are they’ve considered it or have already mapped out a timeline to begin the transition. Vendors and installers that can be flexible to these needs will be popular with clients.
We’re here for you
This is a tricky world we live in today. Whether it’s the pandemic, geo-political turmoil, supply chain problems or personnel shortages, there’s plenty to keep people up at night. The security industry can be a boon to the sleep-deprived decision-makers out there by offering solutions. Let’s face it, the industry rose to many of the challenges of the last few years by providing high calibre frontline services and effective monitoring. Helping customers realize that security is about solving problems is going to propel the industry to even greater success in the future.
@SecurityEd
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Your Partner in Securing Canada Security Products & Technology News is published 6 times in 2022 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry.
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EDITORIAL ADVISORY BOARD
Victor Harding, Harding Security Services Carl Jorgensen, Titan Products Group Antoinette Modica, Met-Scan Canada Anna De Jager, TAG Dispatch Roger Miller, Northeastern Protection Service Sam Shalaby, Feenics Inc.
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LINE CARD
Cashierless grocery chain installs Axis equipment
A24/7 cashierless grocery chain is utilizing a security infrastructure not only for surveillance but to enhance operations.
Toronto-based Aisle 24 operates 16 stores across Ontario and Quebec, with plans to open additional locations in Vancouver, Edmonton, Calgary and Halifax. Expansion to the U.S. and overseas is also on the horizon for the company.
The store locations are entirely personnel-free — patrons unlock the front door via a phone app, conduct their grocery shopping, then scan their own purchases at a checkout kiosk.
“A cashierless retail operation is very different than a traditional operation. We have to communicate via digital channels to our customer base,” said John Douang, co-founder and CEO of Aisle 24, who responded to questions via email.
“The obvious advantage is that we can operate 24/7 with relatively low on-site labour costs. Our target customers enjoy the blend of digital versus physical and it is what they are expecting in an experience like ours,” he added.
For store locations, Aisle 24 is utilizing a security set-up comprising Axis Communications surveillance cameras with ACAP (Axis Camera Analytic Platform); Axis audio technology for music streaming and announcements; and 2N audio/video intercoms.
The equipment is being installed by Toronto-based systems integrator Smart Installs. The firm recommended Axis equipment for the deployment “because of their open API and custom automation capabilities. That’s mainly what drew us to them,” said Ken Oki, managing director, Smart Installs.
“Having Axis devices in these stores really is a jumping off point for anything that Aisle 24 may
want to do in the future,” added Jason Chiu, professional services group manager, Canada, Axis Communications.
The surveillance cameras are continuously monitored and footage is time-stamped, leading to a quick resolution for any loss prevention investigations, said Oki. Aside from the obvious security advantages, the cameras also provide valuable data that can be used to improve store design and customer experience.
People counting and heat mapping tools allow store operators to identify the most popular spots in the store and arrange displays accordingly. The software is also useful for managing store capacity — particularly during the pandemic. The cameras aren’t being used to monitor stock levels yet, but that could be an added feature in the future.
“We are working on multiple enhancements in partnership with Axis and other third parties to enhance the experience our customers have,” said Douang, “but also to make our operation process-
es more efficient.”
Douang added that spill detection technology may be utilized in stores “to help our operators deal with health hazards more efficiently.”
These types of applications are becoming much more common with surveillance technology, said Oki. “The biggest mental shift for a lot of customers is that you can do more with these cameras now,” he said. “They can actually make you money instead of costing you
money. [They’re] used to build revenue and for marketing capabilities.”
“A lot of retail clients globally are using our cameras as machine vision devices,” said Chiu. “They’re doing a lot of their own in-house analytics as well as using Axis’ and our partners’ analytics… More and more, we’re finding a lot of our devices are being used for service optimization, quality optimization and operational improvement.”
— Neil Sutton
Gallagher establishes tech support team in the Americas
Security solutions manufacturer Gallagher recently announced it is expanding its technical support services to the Americas with a team of people based in Atlanta, Ga.
According to a statement from the company, the Americasbased team “will create stronger connections in the region” and will help to alleviate the workload of staff based in its home country of New Zealand.
“It’s an evolution of our technical support,” said Shane Keesom, Gallagher’s technical support manager. “We’ve been providing 24/7 technical support
from New Zealand and we’re growing really quickly elsewhere, particularly in the Americas. So, this expansion has been a couple of years in the making.”
“Expanding our global support capabilities is a natural progression of our vision to provide exceptional customer experiences,” added Paul Wilson, Gallagher’s
director of technical services for North America. “The team here in the Americas adds to the diversity within our global team.”
The new team consists of four engineers, who will provide service globally during their shift.
“This is going to be gold, being able to talk to our partners and customers in their own language and lingo,” said Matthew Dean, Gallagher’s technical support team leader.
In addition to New Zealand, Gallagher operates offices in Hong Kong, Dubai, India, Australia, South Africa, the U.K. and the U.S.
Aisle 24 retail location
With You Every Step of the Way
Launch Your Business
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Your business is a growing concern and you need cash flow to fund your growth
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Grow Your Business
Your current dealer program is limiting your growth
You need stable and predictable funding
You need to invest in inventory, staff and marketing
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Simplify Your Business
You’ve built a successful business and now it’s time to reap the benefits of your hard work
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Sell Your Business
You’re ready to live your dreams
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You have a time-line and you need an experienced buyer who will navigate a smooth transition to the finish line
Your customers need world class monitoring with continuing service and support
Smarter AI aims to increase camera intelligence LINE CARD
Ten years ago, Smarter AI founder and CEO Chris Piche got what he called a “front-row-seat” to how rapidly a technological transformation could disrupt a market.
“I decided that what happened in the phone business 10 years ago was about to happen in the camera business.”
— Chris Piche, Smarter AI
He’d created and led a small software company called Eyeball Networks, and he would a spend a year working with BlackBerry
Canada at a time when smartphones were gaining traction.
“A few years later, I decided I was young enough to build another company,” said Piche, who is originally from B.C. and began programming computers at age 11. His aptitude for mathematics would allow him to commence studies at the University of British Columbia at age 13.
“I thought about it for a while, and I decided that what happened in the phone business 10 years ago was about to happen in the camera business.”
He began to formulate the concept behind Smarter AI — a software company that would use its cameras like platforms for various applications much like smartphones became platforms for third-party apps.
Piche wanted to create a camera that could think for itself using
AI-based software. His vision was for a camera that would be able to see and listen and understand events around it and alert users of any significant incidents.
With headquarters in Las Vegas, Nev., a new office in Geneva and a third location yet to be confirmed, Smarter AI serves commercial vehicle fleets for Amazon, FedEx and UPS as well as some government vehicle fleets. Its Canadian clientele includes Skyhawk Telematics and Telus.
Snowplough operators in Newfoundland have incorporated some of Smarter AI’s cameras and software to identify ice or snow-covered roads before deploying their salt-trucks to a city or urban area.
More generally, Smarter AI’s software can work with an iPhone’s camera to identify whether the operator is driving while distracted. Retail stores can integrate Smarter AI with the company’s shelf cameras to help identify empty shelves that need to be restocked. Security cameras operating with Smarter AI’s software can use it to identify individuals wearing backpacks and other safety-related details.
“Our software platform is completely programmable with respect to the AI models, in the
same way that a smartphone is programmable with respect to the apps,” said Piche.
As of late, Smarter AI has been working to incorporate basic features into their cameras so that they come equipped with ready-to-use apps like the classification of people or vehicles.
Creating privacy compliant AI software has also taken priority at Piche’s company. They’ve incorporated privacy tools that enable cameras to collect information about road conditions while blurring out licence plate information before it is transmitted to the cloud or end user.
The team at Smarter AI plans to continue on this path to further develop its privacy tools to enable federated learning — the type of technology that allows users to train AI models at the edge, removing the need to store or retrieve data from the cloud.
“We see our role as a platform provider and not to take a position or make a judgement about the way regulations should or shouldn’t go,” said Piche. “Our role is to provide tools to our customers that enable them to comply with whatever regulations are in their part of the world, or to implement whatever kind of best practices they choose.”
— Madalene Arias
Chris Piche, Smarter AI
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Applications
Gas detection devices deployed at U.K. water company
Severn Trent Water, the U.K.’s second largest water company, will utilize Calgary-based Blackline Safety’s connected personal gas detection devices to protect its employees and support its digital transformation.
With this $2-million deal, Blackline will protect more than 10,000 workers across six of the 12 U.K. water and wastewater authorities that now use Blackline’s technology.
Severn Trent has begun the deployment of the first 1,650 Blackline G7c wearable devices which are supported by Blackline’s 24/7 live monitoring service with automated safety incident and health event monitoring, including features such as no-motion and fall detection, and missed check-ins.
The three-year investment, secured via Verwood, U.K.-based distribution partner Breathe Safety, includes an option to extend for an additional five years of service. Breathe Safety is leading the implementation and device rollout with Severn Trent.
Appointments
CERN utilizes iris recognition for ID management
The European Organization for Nuclear Research (also known as CERN) is utilizing Iris ID’s advanced iris recognition solution for facility security.
Iris ID technology provides identity authentication for more than 10,000 registered individuals who have been cleared for access to CERN over the years.
CERN has installed iris readers at the main entry as well as various points along the 27-km circular Large Hadron Collider and at access points to the radiological area of CERN’s Proton Synchrotron (PS) accelerator area.
The Large Hadron Collider was reactivated earlier this year after a threeyear hiatus for upgrades and repairs.
The Iris ID system moves approximately 3,000 people a day through access points across the highsecurity facility.
“The Iris ID system has been up to the task at 100 meters below ground,” said Pierre Ninin, head of safety systems engineering, CERN, in a statement.
• Floria Chiu has joined Telus Custom Security Systems as national sales manager. Chiu was recognized by the Security Industry Association Women in Security Forum Power 100 earlier this year.
• Classic Fire + Life Safety announced the appointment of Andy Mallon as its chief financial officer.
• Commissionaires South Saskatchewan has appointed Monique Goffinet Miller to
Airport
installs anti-tailgating solution
Punta Gorda Airport (PGD) in Florida has deployed a Hakimo solution to enhance security and support Transportation Security Administration (TSA) compliance efforts.
PGD offers commercial service to more than 50 destinations. The airport is utilizing Hakimo software, which applies artificial intelligence to the airport’s existing access control and surveillance systems, in order to monitor and reduce incidents of unauthorized access via piggybacking and tailgating.
According to Hakimo, its AI algorithms make it possible to automatically analyze video corresponding to badge swipes and detect tailgating by looking at the number of unique individuals or vehicles going through an opening. The software can then provide the security team with a real-time alert.
It can also automatically send an email to a badge holder when there’s a tailgating violation, or the security team can inform them about the issue.
Calendar
October 18, 2022
Monitoring Station Symposium Toronto, Ont. www.canasa.org
October 18-19, 2022
Securing New Ground New York, N.Y. sng.securityindustry.org
October 19-20, 2022
Security Canada Central Toronto, Ont. www.securitycanada.com
Oct. 29 – Nov. 2, 2022
TMA Annual Meeting Marco Island, Fla. www.tma.us
November 16-17, 2022
ISC East New York, N.Y. www.isceast.com
November 17, 2022
ADI Expo Montreal Laval, Que. www.adiglobaldistribution.ca
Nov. 30 - Dec. 2, 2022
The Buildings Show Toronto, Ont. www.thebuildingsshow.com
December 6, 2022
Focus On Healthcare Security Vaughan, Ont. focusonhealthcaresecurity.com
March 28-31, 2023 ISC West Las Vegas, Nev. www.iscwest.com
be its new CEO.
• Qognify has appointed Shana Thomas to the role of director of marketing for the Americas.
• Interface Systems has appointed Bud Homeyer as chief operations officer.
Homeyer previously served as vice-president of enterprise solutions.
• SALTO Systems has named Michael Mahon as senior director of national business partners.
Floria Chiu Andy Mallon
Monique Goffinet Miller Shana Thomas Bud Homeyer
Michael Mahon
LESSONS LEARNED
IBy Victor Harding
When and why to use a broker
There are a variety of reasons why many deals are done with the help of intermediaries
t is a well-known fact most medium and large-sized companies use an M&A intermediary or broker to help them sell their business.
In fact, most owners of medium and large companies would never consider entering a sale process without a broker by their side. We will discuss some of the reasons below. Going further down this path, I have yet to see a guard, fire or integration company of any size in Canada get sold where there was not a broker involved. It appears that it is only in the alarm business that I see owners doing their own deals and this is mostly (but certainly not always) confined to alarm account bases under 1,000 accounts.
You probably already know some of the reasons why owners use a broker:
• The broker will give the owner a reasonable idea at the outset of what the business is worth. This may seem like an obvious first step but I have heard about deals being done where no target purchase price was set at the beginning of the sale process.
• The broker should do most of the work of getting the business sold, freeing up the owner to continue to run the business. There are endless details involved in getting any deal done that most owners could never imagine; the broker should take care of most of these.
• The broker should know the market for your kind and size of company and be able to bring buyers to the table easily. This is one important reason why I, as a broker, focus on the security industry. The focus allows me over time to find and get to know buyers.
• Using a broker should provide better confidentiality. Buyers are not sending NDAs or calling the owner’s office — both the buyer and the seller are calling the broker.
• A very important part of the selling process is creating an attractive selling package on the company being sold. A good broker should be able to do this.
But there are some other not so obvious reasons for using a broker:
• The stats show that using a broker generally gets the deal done faster and increases the owner’s chance of actually getting the deal done.
• Generally, deals done with brokers result in higher prices. This is because most smart brokers try to create a mini-auction amongst the
buyers, thus increasing the price.
• Finally, there is the psychological benefit of just having someone “in your corner.” The buyers usually have a team of people. The owners should have someone on their team too.
So what should an owner look for in a broker or expect from a broker?
• Make sure the broker has had experience selling companies your size. Small, medium and large-sized deals all require a different skillset. For example, last year I teamed up with a larger M&A firm based in Toronto because I wanted to be able to handle larger deals. I knew that by myself I did not have the skillset or horsepower to handle them on my own.
• It helps immensely (but is not mandatory) if the broker has experience in your industry.
• Talk to your prospective broker and see if he or she can explain things in a way that you can understand. Equally important, make sure you feel comfortable working with them.
• As an owner, at the outset you should expect your broker to be able to give a ball park valuation on your company. They should be able to
create an attractive, pertinent selling package on your company that talks to buyers.
• They need to know the process of selling a company forwards and backwards. Although not all buyers proceed in the same way, the broker should be able to adjust if necessary.
• A broker’s fees are important, obviously. As I generally sell smaller companies, I don’t like to take big retainers. Most brokers take their upfront fees off their success fee before the latter are paid. As for the success fee, it should vary with the purchase price and the length of time it takes to effect a sale. I always tell my clients that how long it will take to sell their company is also important. Fire, guard and integration companies can take much longer to sell than alarm companies.
Is it mandatory to use a broker in every situation? No, for sure it is not. Can a broker generally make your sale process more stress free? My answer is it that should. A good broker should go into each sale trying to look out for their clients in every way possible — not just the price.
Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca).
CANASA UPDATE
By Patrick Straw
October brings networking events
Security Canada Central and the CANASA National Monitoring Station Symposium are just around the corner
Iam reluctant to use the term “back to normal.”
While I don’t think most things are quite the same, CANASA has learned that we can get a lot done. We’re just doing things a little bit differently. So far, 2022 has gone off without a hitch. We have had several golf tournaments, two very successful Security Canada shows and a variety of regional meetings and educational sessions in various parts of the country. It’s amazing what can be accomplished when you have outstanding engagement from membership committees and councils working hand in hand with the CANASA staff.
Security Canada Central
Security Canada Central is Canada’s largest and most attended opportunity to showcase companies’ products and services. Our shows in Laval and Vancouver sold out and booths are selling quickly for this year’s Toronto event. Don’t wait if you are thinking of exhibiting.
Monitoring Symposium
CANASA will be hosting its sixth annual National Monitoring Station Symposium on Oct. 18 in Toronto, one day prior to Security Canada Central (Oct. 19-20). This event is a must-attend opportunity to meet with your peers and exchange information in a very friendly environment.
This year’s symposium reflects the concerns shared by many monitoring station operators such as new challenges imposed by COVID, the risk of being the victim of a cyberattack, and new monitoring station requirements from ULC.
Survey on enhanced membership
Many of you will be receiving an email asking you to fill out a brief questionnaire about an “Enhanced Membership Category.” We have been working with our committees for some time on an opportunity for qualifying member companies to elevate their credentials as a security provider with the endorsement of your association.
The symposium’s program encourages participants to discuss and exchange information face-to-face. Moreover, this event is also the place to share your recommendations and suggestions on what CANASA’s National Monitoring Station Committee could be working on in order to assist our industry and you.
When you receive this survey, please take the time to fill it out carefully as your opinions on this are very important and can have an impact on CANASA moving forward. If you get the survey and have any questions prior to filling it out, please don’t hesitate to contact me.
I hope to see you all in October and have a wonderful autumn.
Patrick Straw is the executive director of CANASA (www.canasa.org).
Patrick Straw
CAMERA CORNER
IBy Colin Bodbyl
What happened to HD analog?
IP-based systems may dominate surveillance today, but HD analog still has significant merit
n 2015, HD analog exploded on to the video surveillance scene.
With record low prices and unparalleled install simplicity, it seemed like HD analog could become a real competitor for IP video. Seven years later, we hear very little about HD analog. IP cameras are clearly the leading technology, but that does not mean HD analog has any less merit than it did in back in 2015.
For those unfamiliar with HD analog, it
“The simplicity of HD analog made it a real competitor to IP.”
is an alternative video transmission technology to IP that doesn’t require any networking knowledge or configuration. Like traditional analog CCTV, HD analog cameras simply need to be powered and connected to an appropriate recorder and they will instantly start working. There are no IP addresses to set, nor usernames and passwords.
The simplicity of HD analog made it a real competitor to IP. For integrators to adopt IP technology, they needed technicians with network training. HD analog required almost no training at all. In addition to its simplicity, HD analog was significantly cheaper than IP. HD analog cameras were some of the first mainstream cameras to cost less than $100 each.
On top of the low camera costs, HD analog did not require any software licences. Where VMS manufacturers were charging fees for each IP camera channel, HD analog recorders did not require any licensing, further reducing the total cost of ownership.
With all the obvious benefits, it’s difficult to understand why HD analog is not more prevalent in the industry today. A few factors have played into HD analog’s slow adoption and eventual decline in popularity.
For one, the simplicity of HD analog came too long after the introduction of IP cameras. In 2015, most integrators had already shifted their business to IP and completed all the training and retooling necessary, so very few were interested in going back to an analog product.
IP camera prices also dropped. When HD
analog was first introduced, IP cameras typically cost several hundred dollars. Today there are plenty of IP camera options in the $100 to $200 range.
Large VMS manufacturers also refused to adopt the technology. Enterprise VMS systems could not support HD analog without encoders which often wiped out any cost savings, and added an additional point of failure and complexity.
Finally, U.S. bans on certain products which came into effect in 2018 targeted some of the biggest manufacturers of HD analog cameras in the world. These new laws forced some HD analog users to switch to IP.
Despite these setbacks, HD analog is still alive and well, and the technology remains an excellent choice for a variety of applications. DIY installers with no networking skills are a great fit for HD analog.
The technology is both simple to install,
and cost effective, two key requirements of the DIY market. In addition, for anyone new to the video surveillance market, HD analog is a safe place to start that journey before learning the networking skills required to install and support IP products. Finally, applications where low maintenance is required, such as camera system inside buses or trains, HD analog can be a perfect fit due to its plug-and-play technology.
Though it is impossible to predict what technology will displace IP, it is unlikely to be HD analog. The technology has faced too many setbacks, and the industry as a whole is now entrenched in IP technology. That being said, it is still a great fit for certain applications. HD analog might not be the leading choice for CCTV, but it still has a place in the industry.
Colin Bodbyl is the chief technology officer of Stealth Monitoring (www.stealthmonitoring.com).
COMMERCIAL OR RESIDENTIAL?
ALARM DEALERS CHECK IN
Industry trends suggest the tide is turning, but there are still those who believe in the home market
By Madalene Arias
Consumer research, competitive forces, as well as some ongoing trends in DIY and smart home automation, would suggest competing in the residential market has become increasingly difficult for local alarm dealers, prompting them to widen their service offerings.
Parks Associates’ research from 2021 indicates that residential clients comprise an average
of 56 per cent of the business delivered by alarm dealers in the United States, but the company anticipates this number will gradually decrease over time as dealers pursue business in the commercial market to remain successful.
According to Chris White, senior research analyst at Parks Associates, one of the ways the alarm sector has responded to this trend is to sell smart home products in addition to providing their security software as a platform for these devices.
Another response has been to expand their focus from home security to providing other devices for various types of home care purposes to compensate for a decline in average revenue per user.
Such devices could include carbon monoxide detectors, smoke detectors and water leak detection devices to create an ecosystem of smart home products that speak to the client’s security panel.
“Instead of getting more shoppers, you get fuller shopping carts,” says White.
Commercial growth
Parks Associates has yet to release data retrieved for 2022, but White says they anticipate more
alarm dealers might make the transition to service small to medium-sized businesses at a smaller scale. Although the experiences of Canadian alarm dealers do echo the U.S.-based research White discussed, their responses and attitudes to changes in the market may vary.
Tom Oakley, who is president of Winnipeg-based Oakley Alarms Ltd., wouldn’t describe making any sort of a jump to service commercial enterprises.
The vast majority of his cli-
ents aren’t rushing to invest in home automation technologies either. However, Oakley installs technology that is compatible with automation and is prepared to accommodate client preferences in that direction.
Oakley and his brother launched their business 25 years ago. For a long time, they were the company people found in the Yellow Pages. Any commercial opportunities came through residential clients who owned and operated their own businesses, who would eventually invite Oakley to service their shops in addition to their homes.
More commercial opportunities came through referrals, and even more calls from businesses came through after the company launched its own website.
“We don’t do huge marketing. We are not aligned with any building industry memberships. We’re just plugged away at trying to gain respect in the industry,” says Oakley.
Roughly 25 per cent of Oakley’s clientele are commercial establishments, while the remainder are residential.
Moreover, when his company receives requests from businesses, he responds with caution so as to not overload Oakley’s technicians.
“Sometimes there are projects that are a little larger than we want to take on. We understand that. We want to make sure that if we do commit to it, we meet their expectations,” he says.
Roger Barnes, president of Burlington, Ont.-based Roger’s Security Systems Inc. since 1994, has witnessed DIY impinge on his services within the last five years.
His company has since focused its efforts on acquiring more business from the commercial side.
Insurance companies require businesses to install security systems, and this has been helpful to Roger’s Security Systems in pursuing business from the commercial space. Barnes adds that dealing with commercial clients is also a simpler experience for himself and his company.
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Smart home trend
At the same time, Roger’s Security Systems has been riding the wave of smart home products through the sale of connective services under the Resideo Total Connect brand.
From 2000 to 2015, Roger’s Security Systems
charged a monthly fee of $20 for its monitoring services. The company has since doubled this fee due to the incorporation of more remote services and cellular connections.
Barnes reports an overall spike of 80 per cent in connective systems sales to clients who
have embraced DIY.
He has also noticed that no matter how convenient or easy to use DIY products and services have become, there is still only so much residential or commercial clients can do for themselves in the way of monitoring.
Obviously, clients who opt to monitor on their own may save some funds. However, Barnes notes that people who become monitoring stations for their homes or businesses may soon find the work quite burdensome.
As an example, an operator at a monitoring station will view a car dealership an average of 3,000 times a month in order to stay on top of securing the premises.
Furthermore, many self-monitoring clients faced with security threats act on the impulse to dial 9-1-1. Calling police becomes more problematic for clients who have been monitoring a property while in a different jurisdiction.
“Once they start to understand that the ‘doit-yourself’ is not really keen, they start warming up to having you come in and give them a quote,” says Barnes.
When it comes to selling home automation products, Barnes says it’s not possible to compete on price against the telcos.
He recalls 2018 as the year things took a turn
“We’re aligned perfectly with being that company that is still small enough to care but big enough to support.”
with Alexa and Google Nest becoming more commonplace. On top of this, larger telecommunications companies were also pushing their own variation of home security products.
Research at Parks Associates identifies Amazon’s Ring and Alphabet’s Google Nest as being on the cutting edge of the smart home device market, appealing to the notion of DIY monitoring.
“The ability for you to get good information from devices and onto a phone, and to make choices of what to do is getting increasingly sophisticated,” says White, referring to AI-based tools designed to differentiate between actual threats versus false alerts.
Like Barnes and other alarm dealers in the country, Oakley is well aware of the growing DIY trend.
He has witnessed telecoms purchase smaller, local companies he’d once regarded as competitors, but he does not view these acquisitions or DIY as threats.
“Our competition is a lot smaller than it used
— Tom Oakley, OakleyAlarms
to be,” notes Oakley.
Newly-acquired companies operating as smaller units within a telecom aren’t shifting their focus towards commercial business either, Oakley observes. Instead, they have continued to compete with local companies for residential business.
Additionally, Oakley Alarms found success in the commercial side at the height of COVID-19 when Manitoba saw an increase in the construction of new buildings.
“We find that we’re aligned perfectly with being that company that is still small enough to care but big enough to support.”
Customer service
Oakley believes in maintaining a strong business by nurturing clients by maintaining high service standards, and he is not alone in his stance.
In the neighbouring province of Ontario, Stephen Karchut has owned and operated London-based Alarmtech for over a year. He served as the company’s operations and project
coordinator for three years prior, and SP&T News recently recognized him as one of this year’s Top 10 Under 40 award winners.
Karchut, whose commercial clients make up 40 per cent of his business, says he has no plans to leave the residential market.
“People need a choice that isn’t a telecom company,” he says. “While we can’t compete with their pricing structure, we can compete in terms of quality of service.”
Karchut says local alarm dealers typically answer phone inquiries promptly and they function as members of their local communities.
The issue is partly due to an ill-informed consumer base, opines Karchut. “But without an alternative or without being informed, they don’t really have a choice.”
Karchut likes to use his Instagram and Facebook to keep his clients and audience informed.
These sites serve as low-cost marketing platforms where he can share demo videos of his company’s work.
Moreover, social media allows his viewers a quick and easy way to assess whether they truly want to do an installation themselves, or leave it to the pros. Even if they choose the former, Karchut knows Alarmtech has succeeded in getting its brand in someone’s head.
Innovation by design
• Cameras with embedded Wisenet WAVE VMS servers
• New AI solutions including an 8MP panoramic camera
• A bi-spectrum thermal imaging camera with traffic management analytics
• A new IR PTRZ model capable of extreme low-light image capture
MAKING MULTIFAMILY EASY
It’s simple to get a full overview of a multifamily site from a single platform thanks to ICT’s all-in-one solution.
By Pat Alvaro
Multifamily residential has seen explosive growth in recent years with vacancy rates in Canada expected to continue their downward trend. Colliers predicts that multifamily investment numbers will return to the record levels seen pre-pandemic helped by continued increases to the pipeline of purpose-built rental housing stock.
When it comes to access control and security, multifamily residences have many special considerations given the size, complexity, and the demands of residents who want the latest technology without compromising on quality.
For multifamily dwellings, ICT’s integrated Protege GX system brings together security, video surveillance, parking and elevator solutions, building management, apartment control, and visitor entry, so you get full control over your site – as well as individual residences – all from a single platform.
Video intercoms go mobile
ICT offers a complete video intercom solution that combines the newly released Tenancy Portal (which syncs with the Protege GX controller), a touchscreen ICT Entry Station and the Protege Mobile App.
It makes entry simple at any building that requires a video intercom to assist with access - just like having your own digital doorman!
The Tenancy Portal allows for user management via a single platform, making admin a breeze. The automatic sync with records in Protege GX means that any changes in the system will update in the user directory on the Entry Station.
With the Protege Mobile App, residents can see and speak to visitors or delivery people via a video call, then unlock the door for them directly from their phone. You no longer have to be in your apartment to let someone in.
Made for multifamily
Mobile credentials mean tenants can also use the Protege Mobile App to access common areas and elevators. And a MIFARE DESFire remote control provides access to parking garages and entry to apartments using hardwired ICT readers or compatible wireless locks.
For individual residences, the ICT EliteSuite keypad provides a discrete intrusion solution with unique PINs for each apartment. It utilizes the Protege platform to provide centralized management options and allows
on-site security staff to monitor and follow up on any alarms that may arise for extra peace of mind. The concierge can also send a notification direct to a keypad which allows simple messages to be delivered in a convenient fashion.
Operators get a single, easy-to-use interface with customized floor plans in Protege GX. For installers, there’s only one system to install, and the DIN rail design minimizes effort and maximizes cabinet space. Additional benefits come from using RS-485 connections which provide a higher level of security than Wiegand, and reduced labor costs thanks to longer cable runs.
End to end management
Using the Protege platform, ICT’s video intercom and multifamily solution enables easy end-to-end management of properties. A unified system also brings cost savings and time benefits, reducing all those pain points your customers have been talking about. All of this while providing a higher level of security and true peace of mind.
To find out more about an ICT multifamily solution, visit, info.ict.co/spt-multi-family
Pat Alvaro is Country Manager, Canada at ICT (www.ict.co)
Integrator of the Year Delco Security delivers a comprehensive infrastructure for the new Abbotsford Law Courts in B.C.
By Neil Sutton
By any measure, the Abbotsford Law Courts project is an ambitious build.
The first new courthouse in British Columbia in two decades, the facility is 180,000 sq.-ft., four storeys (plus one underground), and comprises 14 courtrooms, community corrections, prosecution services, legal aid, duty counsel, a justice access centre, and an expanded courthouse library. The facility was designed with CPTED (crime prevention through environmental design) principles in mind, and is also LEED certified, in keeping with the province’s energy efficiency goals.
2022 SECURITY INTEGRATOR OF THE YEAR ORDER IN THE COURT
A public-private partnership (P3), the Abbotsford Law Courts were advised by P3 experts Plenary and built by PCL Constructors West Coast. Security integration services were provided by Delco Security, a division of Canadian-owned and operated Delco Automation.
Delco was part of the bid team that was awarded the Abbotsford proj-
ect, responsible for designing and installing the security infrastructure. In recognition of their efforts and the ingenuity and customer service they brought to the project, the company was awarded Integrator of the Year 2022 (sponsored by Wesco) by SP&T News’ judging panel.
Beginnings
For Delco, the Abbotsford install began long before a shovel was put in the ground. “Projects like that are planned with a very long lead time. We were involved very early on,” explains Markus Koenig, senior project manager, Delco.
Beginning in 2017, Delco held project meetings with the client.
“Our team was awarded the project so we began our design build portion of it at that point, working with the owner’s group and our construction team in order to lay out the security requirements for this facility,” says Ben Murray, technology lead, Delco.
“Every kind of notification that they would need is automated for them.”
— Casey Burnstad, Delco
The security technology portion of the build involved about $7 million in equipment which included Avigilon, Hanwha Techwin, Kantech, Bosch and IPFusion, a unified dashboard that ties all the security equipment together. The security systems speak to each other and are also integrated into the building’s lighting, water and elevator systems.
“We usually go into design development where we start to work with the client to develop their vision a little further while still maintaining the proscribed agreement,” says Murray. “From there … we can start to go and implement the vision that we’ve worked with the client to build.
“We like to do what’s called the functional requirements document where we sit down with the client
and go door by door to discuss the kind of functionality they want to achieve,” he adds. “The camera views is another one. We go camera by camera and [ask], ‘What do you want to see?’ We really work closely with the client once we get to that stage to capture what they want.”
“Delco was very good,” says Ross McKenna, director of provincial programs for the B.C. Sheriff Service. “They had a number of meetings that they held with us in designing the security needs of the integrated system, including workshops where they would review the requirements, their progress and in the latter stages provide demonstrations of how the system was being developed and was working.”
The Delco team utilized virtual reality (VR) during the design process to help assist the B.C. sheriffs in optimizing surveillance for high-security areas of the facility.
A “digital twin,” a 3-D full scale mock-up, was developed which could accurately portray surveillance camera views, allowing for camera placement adjustments before the actual hardware was mounted. “It really helped us to pinpoint exactly where cameras were going to go,” says Murray.
Markus Koenig, senior project manager, Delco
Using the VR rendering, the sheriffs could see camera adjustments in real-time and know precisely what those changes would mean in the real world. “It’s a completely different approach to the 2-D where you see it in a flat environment,” says Koenig.
Installation
With the facility built, security equipment installation began in the summer of 2020, right when the pandemic was truly ramping up. “Pretty much the whole project was executed within the core COVID timeframe,” notes Koenig.
We’re now more than two years into the pandemic and navigating its on-and-off rules has become second nature to most people. But during those early days in 2020, COVID protocols were being updated almost daily as more public health information came to light. Keeping up with those changes “was a bit of a moving target,” says Koenig.
Even with social distancing and pandemic protocols in place, the project timeline did not waver from its original schedule. “I will give credit to PCL for that. It was obviously a strong team effort that we were able to keep all the original dates that were set five years prior, obviously without knowing there would be a pandemic,” adds Koenig.
Ultimately, more than 600 security cameras were installed in the Abbotsford facility, inside and out. Over 300 facility doors are equipped with access control.
There are also more than 300 panic alarm
Image courtesy Province of British Columbia
On the Abbotsford project team, Casey Burnstad (left) and Ben Murray
“Essentially what we’ve done is turn the building into one large computer.”
— Ben Murray, Delco
points and over 600 intrusion partitions.
The number of Delco technicians on site during the install ranged from five to 15, depending on workload. The company also brought in Delco workers from across Canada to help out where needed, along with some remote programming support from Alberta and Saskatchewan.
Basically, the courthouse is completely blanketed by a comprehensive security infrastructure. On-site operators have an endto-end view of the facility with the ability to call up a camera in less than a second and place it on a desired control room screen. If triggered, panic alarms are immediately located on an interactive map and covered automatically by the appropriate camera.
“In a site that big, it’s hard to see everything going on,” says Casey Burnstad, on-site technical lead, Delco. “With our integration and how we designed this and worked with the client, every kind of notification that they would need is automated for them. They’re not scrolling through multiple cameras trying to monitor the whole site. If an intercom is pressed, the cameras around that intercom pop up. The technology is working for them. They don’t get ‘camera fatigue’; it really works for them to make their lives easier.”
The security network also features what Murray calls “aggressive failover and redundancies” which makes it extremely resilient. “Essentially what we’ve done is turn the building into one large computer.”
Adjustments
Like any big installation project, Abbotsford brought with it some on-site adjustments and learning opportunities. Most of these were relatively minor, such as needing some extra servers to handle the camera load.
But there was also the B.C. weather to account for — heavy
rainfall took a toll on some of the exterior doors and cameras, necessitating some fixes. As the brand new building settled following construction, some of the access control had to be recalibrated as well.
“Little things like that come up and kind of slow you down,” says Murray, “but you work through them.”
As knowledge is accumulated from project to project, it is applied to future designs, adds Murray. Delco has several other projects underway, including a correctional institution in another province. “As we do these projects, it’s a learning process for us because we collect some very valuable data,” he says. “We also collect data on the technology — what works and what doesn’t work and what’s reliable. We use that to transition to other projects.”
The security rollout for the Abbotsford Law Courts is complete but the relationship with Delco is ongoing, not only for future maintenance but also for potential system improvements.
“As new technologies emerge, we have the ability to show them and add them on to further extend the system into the world of AI,” says Murray, noting recent technology developments in object and anomaly detection tools.
“We continue to work with a facility maintenance company that’s on site, and the guards and the sheriffs, to keep the system going and keep it up-to-date.”
As the first new courthouse facility for B.C. in 20 years, McKenna regards Abbotsford as a showcase “designed from the earliest stage to have the most up-to-date security equipment and technology… The system there greatly assists the sheriffs.”
Murray says the Delco team sees the Abbotsford project as “really special for us. We wanted to be able to deliver new and exciting technologies that would help the B.C. sheriffs and make their lives better with technology.”
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PAGES SECURITY
Address Section
3DEYE INC.
18 King Street E Toronto ON M5C 1C4
Tel: 833-321-2005
Web: www.3deye.me
3dEYE Inc. is a Toronto-based hi-tech company that provides a secure and reliable Cloud Video Surveillance Platform for the monitoring industry. The platform offers a turn-key suite for security integrators adding cloud VMS to their service portfolios including web video portal, administrative portal, billing module and cloud-based alarm station.
3dEYE Inc. officially launched its cloud-based video management system (VMS) in spring 2014 at ISC WEST in Las Vegas, USA. With 3dEYE’s new cloudbased VMS service, integrators can easily create, customize and sell branded video surveillance service packages customized to their clients’ needs. The service is simple and effective, 3dEYE takes care of the technology and puts it into the hands of partnering agencies creating a mutually beneficial relationships.
AA.P.I.
ALARM INC
700-5775 Yonge St Toronto ON M2M 4J1
Tel: 800-897-1039
Web: www.apidealers.com
For over 39 years a.p.i. has been providing monitoring services to thousands of independent alarm dealers across the country. We are privileged to service the smallest to the largest independent dealers in the country. With best in class technology, automation and services as we grow so do our partners.
A.S. SECURITY & SURVEILLANCE
1 Hunter St. E., Ground Level Hamilton ON L8N 3W1
Tel: 905-777-8005
Web: www.assecurity.ca
A.S. Security & Surveillance Inc has been officially voted “Best Security Company” in Hamilton, Halton and Niagara Region by winning over 50 Regional and industry awards. We are a licenced, insured and WSIB certified company specializing in commercial and industrial security surveillance cameras and systems. As the premier provider of CCTV security surveillance systems for over 10 years, we pride ourselves on our reputation, detailed installations and long-standing partnerships with our clients. We offer the most reputable brand name products backed by a renowned all inclusive warranty and professional installation by our electronics technicians.
We provide a wide range of CCTV surveillance products including over 1500 IP, HD and 4K cameras, HD DVR and NVR recorders, licence plate recognition and thermal imaging cameras, spy covert cameras and PTZs, explosion proof cameras and marine use cameras.
6670 185th Ave NE
Redmond WA 98052
Tel: 800-692-0200
Web: www.aiphone.com
In 1970, Aiphone Company Limited (Japan) opened its first manufacturing plant in North America. That’s us, Aiphone Corporation. Celebrating over 50 years in business, we continue to be the most respected and reliable brand of security communication systems worldwide.
Far from a start-up, our organization continues to impress our dealers and integrators‚ not only with enhanced technologies - but also with outstanding support that is unmatched by any other intercom manufacturer across the globe. Our products are designed for clients in a variety of industries, keeping unique challenges and needs at top of mind. We offer out-of-the-box solutions ranging from simple audio-only intercoms, sophisticated video entry systems, comprehensive IP multi-tenant video security systems with mobile apps, all the way to enterprise-level emergency communication systems. Our breadth of products offers a full spectrum of communication solutions for any customer, of any size.
ALLEGION CANADA
1076 Lakeshore Road East Mississauga ON L5E 1E4 Tel: 905-403-1800
Web: www.allegion.ca
Allegion helps keep people safe and secure where they live, work, and visit. With more than 27 brands sold globally, we specialize in security around the doorway and adjacent area. Allegion’s broad portfolio of electronic access control solutions includes secure credentials, biometrics, plus a wide selection of electronic access control software. Keeping people safe is our priority.
Discover our latest security solutions, technologies of our PACS providers and tools to enhance your expertise. Visit us at www.allegion.ca, contact us today to speak to our team of experts. Allegion | Canada - Commercial Safety & Security
ALULA
2340 Energy Park Dr, Suite 100 Suite 100
Saint Paul MN 55108
Tel: 888-882-5852
Web: alula.com
Alula provides differentiated security, automation and smart property solutions that help professional alarm dealers and integrators grow their business more profitably. Founded in 2017, Alula was formed when two leading technology providers - IPDatatel and Resolution Products - joined forces. Alula’s awardwinning products and services are uniquely designed to be easy to learn, fast to install and simple to operate. From our wireless security and automation system to our universal alarm panel communicators; and from our interactive mobile app to our robust dealer portal, complete with remote system diagnostics, dynamic app configuration and system usage reports, Alula’s solutions cover a broad range of applications and deliver a consistent system management experience. Our technology-rich solutions enable dealers and integrators to cover a broad range of applications, from basic security packages to premium installations equipped with video and automation.
ARMSTRONG’S NATIONAL ALARM MONITORING
200-144 Ilsley Avenue
Dartmouth NS B3B 1V1
Tel: 902-468-3372
Web: www.armcom.ca
Armstrong’s has been providing exceptional ULC listed Financial, Burglary and Fire alarm monitoring services to independent security dealers across Canada since 1989, with our proven track record of
AIPHONE
reliability and customer satisfaction. Our central station locations are in Moncton, NB, Dartmouth, NS, Montreal, QB, and Edmonton, AB.
Armstrong’s does not sell, install or quote on security tenders, we take pride in specializing in wholesale security monitoring services for Independent Security Installers. This is the sole purpose of our business, and that is why our company slogan is “Armstrong’s is your Partner, Not your Competitor.”
Monitoring should be your last worry, call us today to discuss our services and how you can become an Armstrong’s Dealer.
AUTOMATIC SYSTEMS AMERICA, INC
4005 Matte Blvd Local D
Brossard QC J4Y 2P4
Tel: 450-659-0737
Fax: 450-659-0966
Web: ca.automatic-systems.com
Automatic Systems designs and manufactures entrance control equipment for pedestrians and vehicles. With over 50 years of global presence and experience, Automatic Systems is a leader in this security segment. We provide innovative product designs combining physical and logical security to respond to the customer’s varied needs, while exceeding the highest safety standards and best in class reliability. We are the only manufacturer that can offer an industryleading 5 year warranty and demonstrate exceptional performance with proven operation of 10MCBF. Along with input from consultants, engineers, and architects, Automatic Systems is constantly improving its standard product offerings as well as developing built-to-suit designs.
CCALIBER COMMUNICATIONS
107-1100 South Service Rd
Stoney Creek ON L8E 0C5
Tel: 855-755-7233
Web: www.calibercommunications.ca
Our objective is clear: the early detection and deterrence of criminal activity before it happens. Every day, we push the boundaries of the video monitoring and security surveillance landscape. Recognizing the constraints of pre-existing monitoring systems and their effects on safeguarding client assets, our highly engaged and driven team of professionals have revolutionized the remote video monitoring industry. Our team of expert hardware and software engineers have created an innovative and proprietary security monitoring platform that synergizes the near limitless potential of technology
and the intuitive recognition of a human operator. We are the future of security, today.
CAMDEN DOOR CONTROLS
5502 Timberlea Blvd
Mississauga ON L4W 2T7
Tel: 905-366-3377
Fax: 888-436-8739
Web: www.camdencontrols.com
Camden Door Controls is an industryleading provider of innovative, high quality and competitively priced door activation and locking products. Camden backs its products with superior customer service, technical support, product delivery and warranty. Camden is ISO 9001:2008 registered, with extensive product development capabilities, and maintains a 20,000 ft. manufacturing facility. Camden products are designed for compliance to UL standards, building/fire codes and ADA requirements. For more information, please visit www.camdencontrols.com
CANADIAN SECURITY MAGAZINE
111 Gordon Baker Rd., Suite 400
Toronto ON M2H 3R1
Tel: 416-510-5117
Fax: 416-442-2230
Web: www.canadiansecuritymag.com
For more than 40 years Canadian Security magazine has been the voice of the security industry in Canada. It is the leading publication in Canada for corporate security directors, life safety managers and loss prevention professionals as well as the integrators and service providers who work with them.
CDVI AMERICAS
828, Saint-Martin W Blvd
Laval QC H7M 0A7
Tel: 450-490-7945
Web: www.cdvi.ca
DAHUA TECHNOLOGY USA INC
15245 Alton Parkway
Irvine CA 92618
Tel: 949-679-7777
Web: us.dahuasecurity.com
Dahua Technology North America combines stellar customer service with unparalleled technology to create high performance
security and security solutions for our clients. Our comprehensive solutions comprise a wide range of features, including video management software and award-winning security cameras. Our dual emphasis on constant technological innovation and client support helps us deliver exceptional quality, reliability, and stability to both our end users and reseller partners.
Dahua’s extensive spectrum of products means that we have a security solution for every need and budget. We offer network and HDCVI cameras, recorders, NVRs, and accessories, each ranging across our different series offerings, including Lite Series, Pro Series, and Ultra Series.
DIGITAL WATCHDOG
16220 Bloomfield Ave
Cerritos CA 90703
Tel: 866-446-3595
Fax: 813-888-9262
Web: www.digital-watchdog.com
Founded in 1988, DW® is a leading manufacturer of NDAA/TAA compliant complete surveillance solutions, offering stunning image quality, advanced hardware capabilities, superior video management, reliable customer support and the lowest total cost of deployment for IP megapixel, Universal HD over Coax® megapixel and legacy analog applications. DW’s catalog includes an NDAA-compliant elevated skin temperature system, illuminators and motion detectors. With offices in Cerritos, California and Tampa, Florida, and manufacturing facilities in Seoul, Korea, DW is committed to delivering powerful security solutions to its customers worldwide.
E
ELK PRODUCTS INC.
3266 US Highway 70
Connelly Springs NC 28612
Tel: 828-397-4200
Web: www.elkproducts.com
ELK is a leading designer and manufacturer of customized security, automation, energy management and convenience solutions. We have created a trusted brand with simple, yet innovative products that have now become industry standards. We stand behind the products we sell with industry leading customer service, technical support and product warranties.
GARDAWORLD
1390 rue Barré
Montréal QC H3C 1N4
Tel: 855-464-2732
Fax: 514-281-2860
Web: www.garda.com
GardaWorld is the world’s largest privately owned security services company offering a wide range of highly focused business solutions, including leading-edge security services and cash solutions.
Over 120,000 highly trained, dedicated professionals serve clients in America, Europe, Africa, Asia and the Middle East.
Our specialities include:
- Security guards
- Investigations and consulting
- Mobile patrol
- Loss prevention
- Access control
- Security systems
- Executive protection
- Recruiting and staffing
- Police support services
- Cash services
- Armoured transportation
- Fire protection & confined space monitoring
GLOBAL LINK RESPONSE CENTRE INC.
716 Gordon Baker Road Suite 205A
North York ON M2H 3B4
Tel: 416-293-1173
Fax: 416-321-9688
Web: www.global-link.ca
Security, Fire & Life Safety, Video Verification Monitoring Services
GROOVE IDENTIFICATION SOLUTIONS INC.
29 Centennial Road, Unit 3
Orangeville ON L9W 1R1
Tel: 888-940-3645
Fax: 289-201-3335
Web: www.groovebadges.com
Attention Security Resellers! Our New Wholesale Distribution Division provides you with Higher Profits on the Leading Photo ID Security Products. Groove Identification Solutions specializes in helping Security Integrators with Pro-active Support and high margins with innovative technology.
- Photo Identification Systems and Card Printer Repairs
- Card Readers and Systems
- Proximity Cards and Smart Cards
Address Section
- Badge Accessories including Custom & Stock Lanyards, Badge Reels and Holders
Serving Safety and Security Professionals
Since 2006.
Free Consultations, Expert Advice and Low Prices, call today! 1-888-940-3645
HHALL TELECOMMUNICATIONS SUPPLY LTD.
5477 RR 5, Highway 6, N.
Guelph ON N1H 6J2
Tel: 519-822-5420
Fax: 519-822-5462
Web: www.halltel.com
Hall is a proud Canadian privately owned distributor of security and telecom solutions. We support the commercial integrator channel in coordination with our world class manufacturers.
We believe that the more effective we make our customers, the more effective we make ourselves and both of us win.
We think differently.
We continue to challenge the status quo by sourcing new products and technologies that are simple to install, simple to use and provide a high degree of functionality for our customers.
By providing these types of solutions, it allows our customers to better position themselves in front of their customers. If you’re looking for access control and hardware, video surveillance and software, temperature sensing solutions, or audio and video interrogation room solutions, plus all of the supporting materials, we’re here to help.
HANWHA TECHWIN AMERICA
500 Frank W. Burr Blvd.
Teaneck NJ 07666
Tel: 877-213-1222
Web: www.hanwhasecurity.com
Hanwha Techwin offers a comprehensive line of security and video surveillance solutions which include IP cameras that support up to 8K resolution, a video management system, video and audio analytics, multi-sensor technology and device integration with a host of 3rd party application providers. Our intelligent surveillance solutions are used globally, securing people, property and data across a range of industries including retail, transportation, education, banking, healthcare, hospitality, airports and more. Visit HanwhaSecurity.com.
HARDING SECURITY SERVICES INC
10-70 Shaftesbury Ave
Toronto ON M4T1A3
Tel: 416-925-7474
Fax: 416-915-6259
Web: www.hardingsecurity.ca
Harding Security is a mergers and acquisition advisory company focused on the security industry in Canada. Mainly we help owners of alarm, fire, guard and integration companies to value and sell their companies when the time comes.
HURONIA ALARM & FIRE SECURITY INC.
233 Midland Ave.
Midland ON L4R 3K1
Tel: 705-526-9311
Fax: 705-527-4530
Web: www.huroniaalarms.com
Huronia Alarm & Fire Security Inc. has been in business for 50 years and is Central Ontario’s leading provider of home and business security and monitoring services, CCTV, fire and safety, lock, key and safe products and services, home theatre, audio and video consultation and entertainment room design, as well as cabling and smart home wiring for today’s home automation requirements.
IIDN CANADA
70 Floral Parkway
Toronto ON M6L 2B9
Tel: 416-248-5625
Fax: 416-248-9945
Web: idncanada.ca
IDN Canada has 10 locations across Canada:
• 1228 Old Innes Road Unit 317 Ottawa, ON K1B 3V3 - phone: 613.749.2172
• 2010 30th Avenue NE Unit 15 Calgary, AB T2E 7K9 - phone: 403.291.4844
• 445 Milner Avenue Unit 5 Scarborough, ON M1B 2K4 - phone: 416.295.5625
IMRON CORPORATION
104 Discovery Irvine CA 92618
Tel: 949-394-0952
Web: imron.com
IMRON Corporation is a leading provider of Security Management Software and Access Control solutions. With its non-proprietary “open” architecture standard, IMRON converges solution-oriented technology, customization and unparalleled customer service for easy-to-use security solutions that has been installed and field-tested at more than 10,000 sites worldwide. IMRON’s flagship product, UnityIS, offers unprecedented control of all physical security requirements in the cloud. Hybrid solutions can leverage virtually any existing system, and disparate technologies, to create a customized cost-effective offering. IMRON Corporation was founded in 1997 by Imron Hussain, who was the first to develop a fully integrated Windows-based software application integrating Access Control, Video Management and Alarm Management.
INNER RANGE
2301 Patriot Blvd Glenview IL 60026
Tel: 844-588-0874
Web: innerrange.com
Inner Range systems provide access control and intruder alarm functionality within a single system, as opposed to the traditional model of installing two separate systems to achieve this functionality. A unified platform Reduces Equipment, Installation and Maintenance Costs, and Dramatically simplifies operation allowing access cards to control security areas, and providing users with only one software application they need to learn. When combined with Integriti’s vast integrations, Inner Range solutions provide a truly unified security platform with Access Control, Intruder Alarm, CCTV and Building Automation all managed from a single interface. Access Control is made up of electronic locks and various devices to identify a user such as card readers, smartphone and watch interfaces, fingerprint readers, facial recognition cameras and more.
INTEGRATED CONTROL TECHNOLOGY ICT
6201 Highway 7, Unit 7 Vaughan
Ontario ON L4H 0K7
Tel: 647-724-3428
Web: www.ict.co
ICT is a world leading manufacturer of unified and intelligent electronic access control and security solutions that enable organizations to protect their people, operations and information.
Headquartered in Auckland, New Zealand, with a global presence and an international reach. With sales and support offices in Denver (Colorado USA), Toronto (Canada), Copenhagen (Denmark), Hong Kong and Melbourne (Australia) enabling ICT to provide unparalleled service to its global partners and seamless distribution of product.
The state-of-the-art research, development and manufacturing facility in New Zealand ensures ICT solutions stay at the forefront of this highly innovative market. 100% of product manufactured in New Zealand subject to rigorous testing and quality control to maintain a first-class experience.
Offering tailored training and ongoing system support, ICT partners play an integral role in providing the expertise and experience to help plan and deploy an ICT enterprise solution.
LANVAC SURVEILLANCE INC.
5800 rue d’Iberville
Montreal QC H2G 2B7
Tel: 866-526-8220
Web: lanvac.com
Lanvac is 100% Canadian owned and is Canada’s leader in third-party wholesale contract monitoring. Our only customers are qualified alarm dealers and their customers.
Our roots go back over 40 years, during which we have developed a reputation as a company that is fully dedicated to providing quality monitoring services for alarm dealers and their customers.
160 Four Valley Drive
Vaughan ON L4K 4T9
Tel: 905-760-8670
Address Section
Web: www.mul-t-lock.ca
For nearly five decades, Mul-T-Lock has been a worldwide leader in developing, manufacturing, and marketing high-security locking products and access control solutions for institutional, commercial, industrial, and residential applications.
Mul-T-Lock Canada supports its dealers from coast to coast, with offices located in Toronto and Vancouver.
MY MANAGED SECURITY
4028 Ontario 6
Puslinch ON N0B 2J0
Tel: 905-693-1593
Web: www.mymanagedsecurity.ca
Let us give you the tools you need to build your access control business. Find out how hosted software solutions make managing your access control simple, with no start-up fees.
NBG TELECOM
5200 Rue de Charleroi
Montréal-Nord QC H1G 3A1
Tel: 833-624-8353
Web: nbgtele.com
NBG Telecom was created to serve the alarm industry and alarm companies. We do not compete with you, the Alarm Dealer, in any way‚ - guaranteed. Leaving all installations to you and providing the tools necessary to compete against big telecom.
Power to the alarm dealer.
53 Armstrong Avenue Unit 1 Georgetown ON L7G 4S1
Tel: 289-891-8559
Fax: 905-248-3629
Web: www.ontariobollards.com
At Ontario Bollards safety isn’t just a slogan, it’s a way of life.
We are the North American distributor of the revolutionary ännt, anti-terrorism bollards. Benefit from our 30+ years of experience planning and delivering perimeter protection products that meet your unique requirements. ännt bollards are available in K4 and K12 ratings, offering fixed, removable, semiautomatic and fully automatic versions. Contact us for more information.
R
RESIDEO TECHNOLOGIES, INC.
90 Burnhamthorpe Road West 14th Floor
Mississauga ON L5B 3C3
Tel: 800-645-7492
Web: www.resideo.com/pro
Resideo is a global leader in ensuring homeowners are safe, productive and comfortable in their homes and businesses. Delivering safety, security and comfort from any mobile device, anywhere in the world. Our comfort and security solutions are trusted in more than 150 million homes and businesses.
RSPNDR INC.
3080 Yonge Street Suite 4068
Toronto ON M4N 1N2
Tel: 1-866-4RSPNDR
Web: www.rspndr.io
RSPNDR is an “Uber-Like” alarm response marketplace, that provides Monitoring Centers access to a network of Licensed Mobile Guards nationwide with one click of a button. The closest available guard accepts, navigates, and completes online reports for each alarm. RSPNDR offers full transparency throughout the alarm response process. Your monitoring station has real-time visibility and transparency into how guards are responding. We provide you with a dashboard that offers easy access to investigation notes, reports, and photos in real-time.
S
SALTO SYSTEMS
950 rue Valois Suite 104
Vaudreuil-Dorion QC J7V 8P2
Tel: 514-616-2586
Web: www.saltosystems.ca
We are driven by innovation. Guided by our insights into customer needs, we deliver industry-leading, next-generation electronic locking solutions without wires and without mechanical keys. Since 2001, SALTO has been redefining the access control world by continually being first to anticipate market needs in a rapidly evolving marketplace. We set new standards in security, manageability and scalability.
SALTO hardware and software can be networked without wires to provide real-time intelligence and instant control while enabling integration with existing systems to improve manageability and enhance end-user experience.
SÉCURITÉ QUÉBEC
111 Gordon Baker Road, Suite 400
Toronto ON M2H 3R1
Tel: 416-510-5117
Fax: 416-442-2230
Web: www.securitequebec.ca
Sécurité Québec is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Quebec security industry.
SECURITY RESPONSE CENTER
506 Christina Street North Sarnia ON N7T 5W4
Tel: 800-333-7721
Web: securityresponse.ca
SECURTEK MONITORING SOLUTIONS
70 1st Ave., N. Yorkton SK S3N 1J6
Tel: 844-321-2712
Fax: 306-782-5255
Web: www.securtek.com
SecurTek is a monitoring company that uses a highly skilled workforce and long-term partnerships with independent security companies to deliver security and management services to customers in select Canadian markets. Contact us to learn more about what we have to offer and how you can benefit from joining our Dealer Program!
Representing Canada’s Premier Physical Security Brands
TITAN Products Group Inc., provides you with a robust sales and marketing support mechanism for your security portfolio. We place a strong emphasis on professional product knowledge, application, channel sales and product training.
Integretas Unicum Unum
TOA CANADA CORPORATION
3670 Odyssey Drive, Unit 1 Mississauga ON L5M 0Y9
Tel: 800-263-7639
Web: www.toacanada.com
TOA Canada is a leading manufacturer of commercial audio and security products and recognized for equipment reliability and performance. TOA Canada is celebrated in the market for delivering cost-effective solutions, outstanding technical support, design services and expedited shipping from the Canadian warehouse. We’re the brand Canadians trust.
TRENDNET
20675 Manhattan Place
Torrance CA 90501
Tel: 310-961-5500
Fax: 310-961-5511
Web: www.trendnet.com
SP&T NEWS MAGAZINE
111 Gordon Baker Rd., Suite 400
Toronto ON M2H 3R1
Tel: 416-510-5117
Fax: 416-442-2230
Web: www.sptnews.ca
SP&T News is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Canadian security industry. Through its 6 yearly issues, numerous supplements, weekly e-mail newsletters and constantly updated Web site, SP&T provides Canada’s security industry with the latest news, products and trends.
TITAN PRODUCTS GROUP
837 34th Ave SE
Calgary AB T2G4Y9
Tel: 800-385-1646
Web: www.titanproductsgroup.com
Founded in California in 1990, TRENDnet has become a leading and awardwinning global provider of networking and surveillance solutions to small and medium-sized businesses, and home users. With a vision to build innovative, easy-to-use, and reliable Networks People Trust(TM), their solutions network countless devices by allowing users to share broadband access, multimedia content, and networked peripherals for anywhere connectivity. TRENDnet’s products are used in a wide-variety of commercial and residential applications, such as at apartments, universities, industrial factories, and resorts; their diverse product portfolio includes switches, PoE, industrial, indoor/ outdoor wireless, Powerline, IP cameras, fiber, NVRs, KVM, USB, and more.
TSOC
39-6635 Kitimat Road
Mississauga ON L5N 6j2
Tel: 905-813-8762
Web: www.tsoc.com
ONTARIO BOLLARDS INC.
Product Section
ACCESS CONTROL
Biometrics
Allegion Canada
Hall Telecommunications Supply Ltd.
IDN Canada
IMRON Corporation
Integrated Control Technology ICT
SecurTek Monitoring Solutions
Titan Products Group
Cards/Card Access/Card Readers
Allegion Canada
Camden Door Controls
CDVI Americas
ELK Products Inc.
Groove Identification Solutions Inc.
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
IMRON Corporation
Inner Range
Integrated Control Technology ICT
MUL-T-LOCK CANADA INC.
SecurTek Monitoring Solutions
Titan Products Group
Door Panels
Camden Door Controls
CDVI Americas
IMRON Corporation
Inner Range
SecurTek Monitoring Solutions
Titan Products Group
Egress Devices
Allegion Canada
Camden Door Controls
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Electric Strikes
Allegion Canada
CDVI Americas
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
MUL-T-LOCK CANADA INC.
SecurTek Monitoring Solutions
Electronic Access Control
Allegion Canada
Camden Door Controls
CDVI Americas
Groove Identification Solutions Inc.
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
IMRON Corporation
Inner Range
Integrated Control Technology ICT
MUL-T-LOCK CANADA INC.
Ontario Bollards Safety
Salto Systems
SecurTek Monitoring Solutions
Titan Products Group
Facial Recognition
CDVI Americas
Hall Telecommunications Supply Ltd.
IMRON Corporation
SecurTek Monitoring Solutions
Titan Products Group
Fingerprint
CDVI Americas
Hall Telecommunications Supply Ltd.
IMRON Corporation
SecurTek Monitoring Solutions
Iris Recognition
SecurTek Monitoring Solutions
Keypad
Alula
Camden Door Controls
CDVI Americas
Huronia Alarm & Fire Security Inc.
IDN Canada
IMRON Corporation
Inner Range
Integrated Control Technology ICT
MUL-T-LOCK CANADA INC.
SecurTek Monitoring Solutions
Locksets
Camden Door Controls
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Magnetic Strikes
Allegion Canada
Camden Door Controls
CDVI Americas
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Request to Exit
Camden Door Controls
CDVI Americas
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Software
3dEYE Inc.
Caliber Communications
CDVI Americas
Huronia Alarm & Fire Security Inc.
IMRON Corporation
Inner Range
SecurTek Monitoring Solutions
Telephone Entry Control
Camden Door Controls
CDVI Americas
Hall Telecommunications Supply Ltd.
IDN Canada
SecurTek Monitoring Solutions
Video ID Equipment
IDN Canada
SecurTek Monitoring Solutions
ALARMS
Alarm Company/Dealer
Caliber Communications
GardaWorld
Huronia Alarm & Fire Security Inc.
Security Response Center
SecurTek Monitoring Solutions
Annunciators
ELK Products Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Arm/Disarm Stations
3dEYE Inc.
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Batteries/Power Supplies
ELK Products Inc.
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Bells/Sirens
Alula
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Burglar Alarms
Alula
Caliber Communications
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Inner Range
Integrated Control Technology ICT
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
CONTROLS/CONTROL PANELS/ CONTROL COMMUNICATORS
Communicators
Alula
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Inner Range
NBG Telecom
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Sounding Devices
Alula
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Temperature Alarms
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Wireless Alarm Equipment
Alula
Caliber Communications
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
DEALER / DISTRIBUTOR SERVICES
Decals & Signs
Hall Telecommunications Supply Ltd.
IDN Canada
SecurTek Monitoring Solutions
Marketing
Canadian Security Magazine
IDN Canada
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
SP&T News Magazine
Professional Services
Harding Security Services Inc
SecurTek Monitoring Solutions
Titan Products Group
Detection Controls / Devices
Actuating Devices
SecurTek Monitoring Solutions
Door Control/Panic Hardware
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Evacuation Systems
Huronia Alarm & Fire Security Inc.
TOA Canada Corporation
Fire Detectors
GardaWorld
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Gas Detectors
GardaWorld
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Indicators, Audible/AV
Huronia Alarm & Fire Security Inc.
Smoke Detectors
Alula
ELK Products Inc.
GardaWorld
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Testing Devices & Accessories
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
ENTRY / EXIT SCREENING SYSTEMS
Optical Turnstiles
Automatic Systems America, Inc
FIRE & LIFE SAFETY
CO Detectors
Alula
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Control Panels
Alula
GardaWorld
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Enclosures
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Mass Notification
SecurTek Monitoring Solutions
TOA Canada Corporation
Notification Devices
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
TOA Canada Corporation
Power Supplies
ELK Products Inc.
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Pull Stations
Huronia Alarm & Fire Security Inc.
IDN Canada
Resideo Technologies, Inc.
Smoke Detectors
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Testers
SecurTek Monitoring Solutions
Product Section
GUARD SERVICES
Guard Response
GardaWorld
RSPNDR Inc.
SecurTek Monitoring Solutions
Guard Tour
GardaWorld
RSPNDR Inc.
SecurTek Monitoring Solutions
HOME AUTOMATION
Communication Equipment
Aiphone
Resideo Technologies, Inc.
TOA Canada Corporation TRENDnet
Custom Installed Sound & Video Systems
Huronia Alarm & Fire Security Inc.
Environmental and Energy Systems
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Home Controls
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Home Theatre
Huronia Alarm & Fire Security Inc.
HVAC Controls
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Indoor/Outdoor Systems
GardaWorld
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Intercoms/Paging Devices
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
TOA Canada Corporation
Lighting & Low Voltage
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
TSOC
Network/Integration Products
ELK Products Inc.
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
TRENDnet
TSOC
Wire & Cable
Huronia Alarm & Fire Security Inc.
IDN Canada
Resideo Technologies, Inc.
TRENDnet
ID SYSTEMS AND SUPPLIES
Employee/Visitor Badges
CDVI Americas
Groove Identification Solutions Inc.
Inner Range
SecurTek Monitoring Solutions
High Security ID Equipment
CDVI Americas
Groove Identification Solutions Inc.
SecurTek Monitoring Solutions
Instant Photo ID Equipment
Groove Identification Solutions Inc.
SecurTek Monitoring Solutions
Smart Cards
CDVI Americas
Groove Identification Solutions Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
INDUSTRY RESOURCES
Market Research
Canadian Security Magazine
Sécurité Québec
SP&T News Magazine
Training Materials/Services TRENDnet
IT SECURITY
Cloud Computing 3dEYE Inc.
Content Management/Filtering TRENDnet
Encryption TRENDnet
End Point Security Enterprise Management
Integrated Control Technology ICT TRENDnet
Firewalls TRENDnet
Identity Management
Groove Identification Solutions Inc.
Intrusion Detection & Prevention Systems
Alula
Caliber Communications ELK Products Inc.
Log Management TRENDnet
Managed Services TRENDnet
Mobile Security
Network Security IDN Canada TRENDnet
Racks & Cabinets
Hall Telecommunications Supply Ltd. TRENDnet TSOC
Remote Access TRENDnet
Security Information Management SSL VPN TRENDnet
Storage Hall Telecommunications Supply Ltd.
VoIP Security Web Content Management TRENDnet
Wireless Security
Caliber Communications
Integrated Control Technology ICT TRENDnet
LOCKS / SAFES / DOOR HARDWARE
Combination Locks
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Computer Locks
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Door Hardware
Allegion Canada
Huronia Alarm & Fire Security Inc. IDN Canada
MUL-T-LOCK CANADA INC.
SecurTek Monitoring Solutions
Electromagnetic Locks
CDVI Americas
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc. IDN Canada
SecurTek Monitoring Solutions
High Security Locks
Huronia Alarm & Fire Security Inc. IDN Canada
Integrated Control Technology ICT
MUL-T-LOCK CANADA INC.
SecurTek Monitoring Solutions
Key Control Systems
Huronia Alarm & Fire Security Inc.
IDN Canada
MUL-T-LOCK CANADA INC.
SecurTek Monitoring Solutions
Keyed Locks and Padlocks
Huronia Alarm & Fire Security Inc. IDN Canada
MUL-T-LOCK CANADA INC.
SecurTek Monitoring Solutions
Keyless Locks
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Safes and Vaults
GardaWorld
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
MISCELLANEOUS
Installation Tools
ELK Products Inc.
IDN Canada
TRENDnet
Security Product Distributor
Caliber Communications
Groove Identification Solutions Inc.
Hall Telecommunications Supply Ltd.
IDN Canada
NBG Telecom
Security Systems Integrator
Caliber Communications
Groove Identification Solutions Inc.
MONITORING EQUIPMENT / SYSTEMS / SERVICES
Alarm Monitoring Software
3dEYE Inc.
Huronia Alarm & Fire Security Inc.
Inner Range
Integrated Control Technology ICT
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Central Station Equipment
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Central Station Monitoring Services
a.p.i. Alarm Inc
Armstrong’s National Alarm Monitoring
GardaWorld
Huronia Alarm & Fire Security Inc.
Lanvac Surveillance Inc.
Resideo Technologies, Inc.
RSPNDR Inc.
SecurTek Monitoring Solutions
Command & Control
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
OUTDOOR PERIMETER PROTECTION
Gate Operators
Automatic Systems America, Inc IDN Canada
Outdoor Intrusion Sensors
ELK Products Inc.
Resideo Technologies, Inc.
Perimeter Barriers/Deterrents
Hall Telecommunications Supply Ltd.
Ontario Bollards Safety
Security Doors
Automatic Systems America, Inc
IDN Canada
SECURITY LIGHTING
Turnstiles
Automatic Systems America, Inc
PROCEDURAL SECURITY
Asset Protection
Caliber Communications
Resideo Technologies, Inc.
Employee Monitoring
3dEYE Inc.
Loss Prevention
Caliber Communications
Pandemic Planning
3dEYE Inc.
Risk Analysis
GardaWorld
Risk Management
GardaWorld
Security Consultant
Caliber Communications GardaWorld
Security Training & Education
GardaWorld
Titan Products Group
Travel Security / Safety GardaWorld
Vulnerability & Risk Assessment
GardaWorld
PUBLIC SECURITY & SAFETY
Communications
Aiphone
Hall Telecommunications Supply Ltd.
Resideo Technologies, Inc.
Product Section
Detection
3dEYE Inc.
Hall Telecommunications Supply Ltd.
Perimeter & Barrier Protection
Caliber Communications
Hall Telecommunications Supply Ltd.
Integrated Control Technology ICT
SENSORS
Contacts/Switches
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Dual Technology Sensors
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Flood Alarms
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Glass Protection
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Light Control Motion Sensors
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
PIR Sensors
Caliber Communications
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
IDN Canada
Integrated Control Technology ICT
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Proximity Sensors
Huronia Alarm & Fire Security Inc.
IDN Canada
Integrated Control Technology ICT
SecurTek Monitoring Solutions
Screen Sensors
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Vehicle Detection
3dEYE Inc.
Caliber Communications
SecurTek Monitoring Solutions
SOUND / COMMUNICATION EQUIPMENT
Loudspeakers
Hall Telecommunications Supply Ltd.
TOA Canada Corporation
Music-Intercom Systems
Huronia Alarm & Fire Security Inc.
Public Address Systems
TOA Canada Corporation
Racks & Cabinets
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
TRENDnet
Radio Communication Equipment
Resideo Technologies, Inc.
Telephone Systems & Accessories
TSOC
SPECIAL PURPOSE PROTECTION
Covert Surveillance Equipment
Caliber Communications
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
Medical Alert Systems
Armstrong’s National Alarm Monitoring GardaWorld
Huronia Alarm & Fire Security Inc.
Security Response Center
SecurTek Monitoring Solutions
Panic Buttons
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
Integrated Control Technology ICT
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Personal Protection Devices
Armstrong’s National Alarm Monitoring GardaWorld
Resideo Technologies, Inc.
SecurTek Monitoring Solutions
Power Supply
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
TRENDnet
Security Windows
Huronia Alarm & Fire Security Inc.
Surge Protectors
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
Window Bars
Huronia Alarm & Fire Security Inc.
VIDEO SURVEILLANCE
Consoles
A.S. Security & Surveillance IDN Canada
SecurTek Monitoring Solutions
Data Storage
3dEYE Inc.
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
IDN Canada
SecurTek Monitoring Solutions
Titan Products Group
Data Transmission
3dEYE Inc.
A.S. Security & Surveillance
IDN Canada
SecurTek Monitoring Solutions
Digital Recorders
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Titan Products Group
TRENDnet
Housings, Enclosures, Mounting
Equipment
A.S. Security & Surveillance
ELK Products Inc.
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
TRENDnet
IP Video Surveillance/Solutions
3dEYE Inc.
A.S. Security & Surveillance
Aiphone
Caliber Communications
Dahua Technology USA Inc
GardaWorld
Hall Telecommunications Supply Ltd.
Hanwha Techwin America
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Titan Products Group TRENDnet
Lenses
A.S. Security & Surveillance
IDN Canada
SecurTek Monitoring Solutions
Titan Products Group
Monitors
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Titan Products Group
Multiplexers
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Pan/Tilt Mechanisms
A.S. Security & Surveillance
Huronia Alarm & Fire Security Inc.
IDN Canada
SecurTek Monitoring Solutions
Titan Products Group TRENDnet
Repair and Maintenance
A.S. Security & Surveillance
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Software
IDN Canada
SecurTek Monitoring Solutions
Titan Products Group TRENDnet
Switchers
Hall Telecommunications Supply Ltd. IDN Canada
SecurTek Monitoring Solutions TRENDnet
Thermal Cameras
A.S. Security & Surveillance
Caliber Communications
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Titan Products Group
Time-Lapse Recorders
A.S. Security & Surveillance
Caliber Communications
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Video Management Systems (VMS) 3dEYE Inc.
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
Hanwha Techwin America
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions
Titan Products Group TRENDnet
Video Motion Detectors
A.S. Security & Surveillance
Huronia Alarm & Fire Security Inc.
SecurTek Monitoring Solutions TRENDnet
WIRE & CABLE
Coaxial Cable
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
Resideo Technologies, Inc. TRENDnet
Fibre Optic
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
IDN Canada
Plenum Cable
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
IDN Canada
Resideo Technologies, Inc.
Speaker Wire
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
IDN Canada
Resideo Technologies, Inc.
Structured Wiring
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc. TSOC
Wire & Cable Testers
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd. TRENDnet
Wire Assemblies
A.S. Security & Surveillance
Hall Telecommunications Supply Ltd.
WIRELESS
Digital Communication
Huronia Alarm & Fire Security Inc.
IDN Canada
Security Response Center
Remote Monitoring
3dEYE Inc.
Caliber Communications
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
Security Response Center TRENDnet
Wireless Communication Equipment
Caliber Communications
Huronia Alarm & Fire Security Inc.
IDN Canada
Resideo Technologies, Inc. TRENDnet
Wireless Controls
Huronia Alarm & Fire Security Inc.
Resideo Technologies, Inc.
Product Previews CCTV
Video wall management
VuWall
Version 3.2 updates to VuWall’s TRx visualization and video wall management software adds a new plug-in for Genetec Security Center. The latest version of TRx is now officially certified by the Genetec Development Acceleration Program to run with Genetec Security Center. TRx version 3.2 includes improved UI reactivity and performance. With TRx, organizations can manage an unlimited number of devices and perform multiple tasks simultaneously. www.vuwall.com
Camera module
Tamron
The Model MP3010M-EV camera module is an upgraded model of Tamron’s compact and lightweight Models MP1010 and MP1110 camera modules. Model MP3010M-EV accommodates a wider array of applications with improvement in imaging sensitivity, the addition of a Day/Night feature, and attachment of an HDMI interface, in addition to the advantages of the compact and lightweight body and the 10x optical zoom lens featured in the previous models. An HDMI video interface is included in addition to the analog SD output and the LVDS interfaces. www.tamron-usa.com
High performance camera system
Vivotek
Network video recorders
Hikvision
Hikvision introduces K-Series Network Video Recorders (NVRs) with AcuSense video analytics. Equipped with embedded AcuSense technology, this NVR series employs deep learning algorithms to detect and classify targets, focusing exclusively on human and vehicle events to produce reliable alarms. Hikvision’s K-Series plug-and-play NVRs support up to 16 IP cameras at up to 12MP. Users can simultaneously achieve live view and playback of up to 12 channels at 1080p. www.hikvision.com
Vivotek announces the release of the NDAA Compliant VC9101 high-performance split-type camera system with Trend Micro IoT Security. The VC9101’s video core has a powerful processor which can stream a 5MP 360 degree fisheye image or a 4MP 16:9 image. The VC9101 is equipped with a CNN (Convolutional Neural Network) hardware accelerator. VC9101 also provides deep learning based face detection suitable for most installations. www.vivotek.com
PTZ cameras
i-PRO
i-PRO announced the addition of AI to its PTZ (pan, tilt, zoom) cameras and a revamp of the entire PTZ range, adding a total of 35 new cameras. The PTZ cameras also feature a new modern design in a smaller form factor. The S-Series cameras include a built-in AI processor enabling advanced automatic tracking. The cameras, equipped with cybersecurity, can run two different Deep Learning AI applications at the edge of the network, reducing load and server infrastructure costs.
www.i-pro.com
Licence plate capture 3xLOGIC
The 3xLOGIC Licence Plate Capture (LPC) cameras now work on the VIGIL CLOUD platform and offer all-in-one functionality. Other camera benefits include all the features needed for nearly any application: motion detection, remote focus, licence plate capture with post event review, and easy installation in a multitude of locations. All-inone functionality means onboard storage, and with purchase of appropriate licensing the camera is a standalone recording device, with redundant recording to VIGIL Server. www.3xLOGIC.com
LCD monitor
TRU-Vu Monitors
The SRMH-13.3U Sunlight Readable 13.3” LCD monitor is designed for use in direct bright sunlight, or in other high-ambient light conditions. With over 1,500 nits of brightness, the SRMH-13.3U is 5 to 6X brighter than conventional LCD displays or TVs. The SRMH-13.3U also includes 1920 x 1080 Full HD resolution, lockable OSD buttons located on the back panel, an Auto-Restart feature and a powder-coated steel enclosure. www.tru-vumonitors.com
Video wall processor
RGB Spectrum
The new Zio 4000 is a full-function video wall processor with advanced networking capabilities. It is available as a stand-alone video wall solution or integrated with the company’s AV-over-IP distribution platform. The Zio 4000 enables complex visualization and enhanced situational awareness by simultaneously displaying multiple video sources on to any size video wall or even across multiple walls, with various size models supporting from two to 128 displays.
www.rgb.com
Product Previews CCTV
Video management software
Hanwha
Techwin
Wisenet WAVE Video Management Software (VMS) Version 5.0 expands the platform’s focus on cybersecurity, usability and interactivity. New features of WAVE 5.0 VMS include advanced object search, metadata-driven archive backup, web page proxy via servers, two-factor authentication (2FA), resource grouping, audio mapping, desktop client automatic updates, encrypted archives, server web admin interface redesign, video preview thumbnails, and more secured connections. www.hanwhasecurity.com
9mm camera
Bosch
Bosch has introduced the MIC IP fusion 9000i 9mm camera, offering a wide thermal view to increase security in perimeter detection applications. The new camera expands the current MIC IP fusion 9000i line-up of AI-powered security solutions. Specifically designed for short range perimeter security at critical sites, the MIC IP fusion 9000i 9mm camera delivers full 360-degree coverage in 30 seconds. The camera is protected by full metal housing and offers the same level of longevity and reliability of existing 19mm and 50mm lens models. www.boschsecurity.com
AI-enabled cameras
March Networks
Incorporating advanced system-on-chip technology from Ambarella, the ME8 Series IP Cameras use Deep Neural Network processing power to accurately detect both people and vehicles. This built-in intelligence is combined with next-generation analytics and 4K ultra high-definition resolution. Organizations can choose from two ME8 Series models: The ME8 IR Dome, an indoor/outdoor dome camera and the ME8 IR DuraBullet, a bullet camera purpose-built for outdoor use. www.marchnetworks.com
PTZ cameras IDIS
IDIS has launched four new 8MP and 6MP PTZ cameras that extend the company’s NDAA-compliant line-up. The new outdoor-ready and vandal-resistant 8MP (DC-S6881HRX and the DC-S6881HRX-A) and 6MP (DC-S6681HRX and DCS6681HRX-A) models combine infrared (IR) technology with 31x optical zoom, autofocus lenses and 30 frames per second to provide broad coverage, even in low-light settings. Designed for wide-area surveillance operations, the new models give users the ability to quickly verify security events. www.idisglobal.com
Product Previews The latest in security technology
Mass communications
AtlasIED
AtlasIED introduces the IP200 Series for announcement control and an on-premise server model, the IPSVR. The IP200 Series features three new models: IP200 Announcement Control Server supports VoIP and IEDNet+; IP216-D Announcement Control Server supports Audio over Ethernet (AoE) functionality using Audinate Dante; IP216-C Announcement Control Server supports CobraNet digital audio transport. Each ACS controller model has GCK Advanced Notification Application Software pre-installed. IPSVR features the processing power and hard drive storage required to operate multiple AtlasIED solutions. www.atlasied.com
Electric strikes
Camden Door Controls
The 1500 line of fire-rated electric strikes for mortise and cylindrical lockets includes a CX-ED1500LP low profile strike with one latch monitor, as well as a CX-ED1500L2 strike with two latch monitors. They’re available in a range of faceplate packs for both deadbolts and latchbolts. The strikes are UL1034 and UL 294 listed and carry a three hour fire listing. The universal design includes selectable fail safe/fail secure and 12/24 V AC/DC operation. Features include a magnetic door position switch, keeper position switch, power monitor and easy fit connectors. www.camdencontrols.com
Power integration solutions
Altronix
Altronix has expanded its line of Trove Access and power integration solutions to support more brands of access control including Inner Range, Kisi and Suprema – as well as DIN rail mount solutions ICT and TDSi. A variety of backplanes offer a wide range of scalable access and power configurations. These solutions simplify board layout and wire management while reducing costs and saving valuable space, according to the company. www.altronix.com
In-ceiling speakers
Hall Technologies
Hall Technologies has added a line of in-ceiling and surface mount speakers. SPK-OW6 is a surface mount, 40-watt loudspeaker that includes taps for 8 ohm, 100-volt and 70-volt audio solutions and comes in a white finish. Hall has an in-ceiling speaker as well. The SPK-IC6 is a fire rated 40 watt in-ceiling speaker with a 1” titanium dome tweeter and a 6.5” graphite cone driver with rubber surround. The SPK-IC6 includes taps for 8 ohm, 100-volt and 70volt audio solutions and comes in a plenum fire rated back box. www.halltechav.com
Product Previews The latest in security technology
Shrouded padlock
Wilson Bohannan Lock Co.
The WB Anti-Theft Shrouded Padlock consists of high security features. For key control and security, a 5 or 6 pin key-cut variation is provided. Also included is a chrome plated brass body and a removable stainless-steel shackle. This high security locking device thrives in the tough Canadian weather conditions. WB Anti-Theft Shrouded Padlocks give consumers an extra layer of protection when dealing with loss prevention and facility/property management, according to the company.
www.padlocks.com
Multichannel amplifier TOA Canada
TOA Canada introduces the new low powered multichannel amplifier, the DA-150EH. The DA-150EH covers larger scale sound system applications where background/foreground music distributions and/or voice announcements are required in multi-zone. The lightweight and compact amplifier offers an 8-channel Class D amplifier with 150W per channel. Integration with 70V/100V line output systems is possible and separate volume control for each channel increases audio system control. Ideal for set-ups that only require mid-level power, the new amplifier operates in many facilities, such as courthouses, retail and hospitality, medical centres and hotels. www.toacanada.com
Cable manager
Video Mount Products
Video Mount Products announced the launch of the ER-HCM Series Horizontal Cable Manager System. The 1U ER-HCM1 and 2U ER-HCM2 are now shipping. The cable managers provide a functional management system for a variety of cables. Features include: Fits EIA standard 19-inch racks and cabinets; allows for easy cable routing; generous pass through ports allows front to back cabling; and the convenient snap-on cover opens up or down. www.videomount.com
SECURE EVERY OPENING WITH
Push button series
STI
The customizable Stopper Station push button series from STI offers a button for almost every situation. STI’s multipurpose push button incorporates a unique design that helps stop accidental activation while allowing legitimate actions. The user can customize these ADA compliant buttons to their liking. The housing is available in six colours: red, green, yellow, white, blue and orange, and is readily obtainable with standard or custom labeling (in most languages). Optional protective covers, with or without siren, help protect against misuse and vandalism.
www.sti-usa.com
Backed by a 100-year legacy and an ecosystem of software and technology providers, Allegion has solutions to secure virtually every opening for your project.
