Serving Installers, Dealers and Integrators Across Canada
TMA developing alarm verification standard Standard will help to classify emergencies for responders based on more available data p. 6
Health monitoring for surveillance cameras Identifying issues early can help integrators deliver a better experience p. 16
Canadian central stations utilize AI
Anthony Stayrer, A.S. Security & Surveillance
A.S. Security brings state of the art surveillance to a new Canadian Tire location in Niagara Falls, Ont.
By Neil Sutton
• TMA developing new Alarm Verification Standard
• Active Witness launches cloud-based access control
• TSOC aims to simplify cabling for installers
• Genetec maps out path to cloud
• B.C.-based Guardteck acquires Fitch Security
• Magnet Forensics acquires DME Forensics
• ASSA ABLOY to acquire Spectrum Brands’ HHI division
education courses opening up for security professionals
for cameras
EDITOR’S LETTER
OBy Neil Sutton
Raising the standard
ne of the immediate benefits of the march towards more advanced security technology is that manufacturers and installers can better articulate a value proposition for their clients.
In the case of cameras, it might mean people counting or parking management. Today’s access control and visitor management solutions offer a more personalized customer experience.
But, more importantly, innovation is also making this equipment better at what it’s supposed to do: protecting people and potentially saving lives.
I doubt the average consumer is aware that false alarm rates have been sky-high for a very long time. If you told someone on the street that in some jurisdictions that number is as high as 98 per cent, they might not even believe you.
and deliver that data to first responders in a way that is more useful and meaningful to them.
This is more than just false alarm reduction but a means to classify an emergency, utilizing alarm, video and audio data at an optimal level.
I spoke to several members of the standard’s organizing committee for more information on this and reported my findings in an article published in this issue (p. 6). The standard is expected to roll out in the U.S., but I’m hopeful that Canada will also benefit from this potentially game-changing initiative.
“Everyone has a vested interest in reducing false alarms.”
Over the years, I have attended several meetings and seminars organized by concerned security organizations about how this issue might be addressed, often in coordination with local police authorities.
The Canadian Security Association (CANASA), for example, has supported initiatives that promote verified alarm protocols and worked with Authorities Having Jurisdiction (AHJs) to share best practices across the industry. Basically, everyone has a vested interest in reducing false alarms.
When I heard about The Monitoring Association’s Alarm Validation Standard, I was immediately intrigued. The idea is to take full advantage of the technical sophistication of today’s alarm and security systems
On the home front, we are spotlighting three Canadian monitoring companies that have experienced the advantages of using A.I.-based software in their own operations (see p.26). Representatives from Vancouver-based Radius Security; Laval, Que.-based Sirix; and Edmontonbased GPS Security Group discuss the advantages of using advanced software, including employee retention, better relationships with responders, and, yes, false alarm reduction.
I’m always interested in hearing about new technology that exceeds its security mandate and helps address clients’ marketing, customer service or operational needs. But when that technology ultimately provides a safer environment, it really showcases what the industry does best.
READER SERVICE
Print and digital subscription inquires or changes, please contact Barb Adelt, Audience Development Manager Tel: (416) 510-5184 Fax: (416) 510-6875
Email: badelt@annexbusinessmedia.com
Mail: 111 Gordon Baker Rd., Suite 400, Toronto, ON M2H 3R1
Your Partner in Securing Canada Security Products & Technology News is published 6 times in 2021 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry.
Group Publisher, Paul Grossinger 416-510-5240 pgrossinger@annexbusinessmedia.com
Associate Publisher, Jason Hill 416-510-5117 jhill@annexbusinessmedia.com
Editor, Neil Sutton 416-510-6788 nsutton@annexbusinessmedia.com
Media Designer, Graham Jeffrey gjeffrey@annexbusinessmedia.com
Account Coordinator, Kim Rossiter 416-510-6794 krossiter@annexbusinessmedia.com
COO, Scott Jamieson sjamieson@annexbusinessmedia.com
EDITORIAL ADVISORY BOARD
Victor Harding, Harding Security Services Carl Jorgensen, Titan Products Group Antoinette Modica, Tech Systems of Canada Anna De Jager, TAG Dispatch Roger Miller, Northeastern Protection Service Sam Shalaby, Feenics Inc.
111 Gordon Baker Rd, Suite 400, Toronto, ON M2H 3R1 T: 416-442-5600 F: 416-442-2230
Annex Publishing & Printing Inc. disclaims any warranty as to the accuracy, completeness or currency of the contents of this publication and disclaims all liability in respect of the results of any action taken or not taken in reliance upon information in this publication. PUBLICATION
The new LTEM-PA Advanced Modular Communicator is designed to provide dealers with powerful choices on which communication paths to use, what panels to connect, how to program and what services to deliver to your customers. It works on VISTA® and more, plus it has capabilities for Wi-Fi® and Z-Wave®.
Fast Operation
• Quick remote services response time
• Easy to program
• Fully program VISTA-15P and VISTA-20P in AlarmNet 360®
The Monitoring Association (TMA) is in the midst of developing a new Alarm Validation Standard (TMA-AVS-01) designed to provide central stations and first responders with a greater level of certainty as to whether an alarm signal constitutes a real emergency or not.
The alarm and security industry has been confounded by a high level of false alarms for decades, with some jurisdictions reporting false alarm rates of 95 per cent or higher. TMA and the committee that is currently working on the Alarm Validation Standard hopes to address that issue and help responders make more informed decisions by better utilizing the trove of data that today’s security and alarm systems can generate.
“What we’re trying to do is restore public safety confidence in intrusion detection, burglar alarms and such security systems,” said Jay Hauhn, a committee member and former TMA CEO and executive director.
When an alarm is tripped, a signal is received by a central monitoring facility, but there is often a raft of other data that may be generated, including video and audio. When available, information is typically examined after the alarm event has taken place. The goal of the proposed validation standard is to use that data, as well as other existing information, to quickly produce a classification that could help responders understand the type and criticality of the emergency they are facing.
“This could be a paradigm shift in the way alarms are dispatched.”
— Mark McCall,Alarm Validation Standard committee
In the event of an alarm signal, “we look and see what data is available with respect to that burglar alarm activation and use that data to put a confidence classification together to determine the probability of a crime in progress,” explained Hauhn. That score would be communicated immediately to a 9-1-1 centre or emergency communications centre. “We’re trying to provide them with additional information that will help them set their response policies.”
Many modern automobiles are equipped to report relevant and timely sensor information in the event of a crash, such as the speed the vehicle was travelling, airbag status, position on the road, etc. “We’re trying to duplicate that philosophy in intrusion detection,” said Hauhn. “It goes without saying that we’re becoming a data centric world — everything we do is data driven.”
Alarm.com, for example recently introduced its Ambient Insights solution, which according to a company press release, is able to recognize activity around a property and “delivers contextual information to monitoring stations in the event of an alarm. Monitoring stations can use this real-time data to prioritize alarms and dispatch police, fire or emergency medical services to properties faster.”
“Ambient Insights for alarms, in conjunction with The Monitoring Association’s proposed Alarm Validation Standard, will provide significant opportunities to make it possible for alarm responders to make better-informed decisions,” said Alicia Burns, public safety technology alliance manager for Alarm.com, in a statement.
The standard was first proposed as a working group within the Partnership for Priority Verified Alarm Response (PPVAR), an organization that promotes the value of alarm validation and verification. It was again raised in TMA’s long-range planning meeting in 2020, and now consists of a committee of
more than 40 members, including stakeholders from across the alarm industry, such as central stations, equipment manufacturers, software developers and public safety representatives.
“There’s no question the strength of this standard is in the diversity of the people that are part of the committee. The input that we’ve had from public safety has been invaluable. Ultimately, they are the consumer of this standard... Their input has been critical and will continue to be critical as we move forward,” said Mark McCall, a committee member and director of global monitoring, Stanley Security. “When you can look public safety in the eye and say, ‘Does this help you?’ When we can have that immediate feedback from them, it’s just hard to put a value on that.”
“I’ve been involved in a lot of standards over the years but this is the most diverse group,” added Larry Folsom, vice-president, monitoring technology, ADT and a PPVAR board member.
Committee meetings began over a year ago, and the group currently meets bi-weekly. “We’re at the point now where we’re starting to put standards language down on paper and debate it, update it and edit it,” said Hauhn.
Beyond the reams of data that modern alarm systems can generate, the group is also taking into account other information that could contribute to the effectiveness of the standard. “We’re also trying to bring in as much technology that’s out there that may not be the traditional technology the central station looks at as well,” said McCall, adding that everything from weather reports to local crime statistics could also be used to bolster the classification system.
“This could be a paradigm shift in the way alarms are dispatched and how we receive that information and translate that into a response strategy,” added McCall.
The committee aims to release the draft standard for public comment in October, with the goal of having the American National Standards Institute (ANSI) publish by year end. Hauhn anticipates that the standard will be rolled out in the U.S. first, but said there is potential for adoption across North America in the future.
Jay Hauhn, Alarm Validation Standard committee
Active Witness launches cloud-based access control
Vancouver-based Active Witness recent ly introduced a multi-factor access con trol system called SIMA, combining facial recognition with a QR code which is sent to the user’s mobile device.
According to the company, an identity claim is made by the user, who presents their QR code to the SIMA unit’s camera. The claim is verified by matching the code to the person’s face before entry is granted.
This transaction is processed using Active Witness’ cloud-based software and the company’s app, available for iOS and Android. Initial user enrolment takes a few minutes. Optional additional features for SIMA include video recording, time and attendance, tailgate tracking and database inquiry.
Heath Driscoll, Active Witness’ vice-president of business development, said the company is in the process of building a market for its SIMA devices and is signing up dealers, starting in its home base of B.C. as well as Alberta.
“Our networks are pretty broad in Western Canada, so naturally it made the most sense for us to connect with integrators and installers in Western Canada,” he said, adding that the company plans to expand its dealer network to
provinces to the east over time, then into the U.S. for the first quarter of 2022. Dealers can earn recurring revenue for each active device they have installed.
The technology is PoE-based, utilizing power and data from the same source, and its cloud architecture lends scalability as well as ease of management to the product, said Driscoll. “That’s where the cloud has really elevated what access control companies can do. It seems to be where the industry is slowly headed, but we think it should be moving a lot faster given the capabilities, the customization, the scalability of the product.”
The primary market for SIMA at launch is small and medium-sized businesses, said Driscoll. Additional target markets include education, industrial, commercial, manufacturing, airports and sports facilities. “We’re definitely in favour of trying to make this a more accessible form of technology,” said Driscoll.
— Neil Sutton
TSOC aims to simplify cabling for installers
Transglobal Systems of Canada (TSOC) aims to simplify at least one aspect of the equipment integration process via a pre-configured and pre-bundled data cabling solution called Smart-Connect.
Imran Hasan, president of Mississauga, Ont.-based TSOC, said the solution has the capacity to address many of the issues common to integration: time on site, the number of people required, and the amount of disruption that may be caused as construction trades strive to complete their part of the project. “This is just what every contractor experiences,” he said. “It just became the norm.”
Hasan described TSOC’s Smart-Connect solution as a relatively simple fix. The company is pre-bundling and pre-terminating its data cabling products in a sixport design. The Smart-Bundle can be run from a patch panel to a consolidation point and run either
above a drop-ceiling or below a raised floor. Based on this equation, installers can determine their client’s needs and install not only what they need for today but build in redundancy based on what their cabling requirements may be in the near future.
The Smart-Bundles, available
in CAT 5E, CAT 6, CAT 6A variations and beyond, are pre-tested before they leave TSOC’s facility and may be tested again on-site, providing an extra layer of assurance, said Hasan. (The installer and end user also receive a report of the test results.)
The spools on which the
Smart-Bundles are supplied are also recyclable and may be returned to TSOC, cutting down on potential waste. “It’s a matter of thinking through all the pain points,” said Hasan.
The solution was first launched in 2020 and has seen greater adoption this year, according to Hasan. It is currently available through Think Modular, a design and integration firm. Due to the pandemic, service providers had to get creative to limit the number of people they could deploy to a customer location, added Hasan. He estimated that a pre-configured solution requires only half the number of people on site and can be installed in about half the time.
Smart-Connect is currently available across the Greater Toronto Area (GTA). Hasan aims to make the solution available across Canada through TSOC integration partnerships. — Neil Sutton
Optimize Your Income Hik-ProConnect
Improve efficiency by using an app to optimize your installs.
It’s 2021, and a lot has changed since we first started providing security solutions, twenty years ago. One important thing has not changed though, and that is our commitment to evolving with the needs of customers so that installers can provide them with the most cutting edge, reliable and affordable cameras and technologies.
We know what today’s consumers want and expect and are proud to be able to offer Hik-ProConnect. This cloud-based solution allows multiple cameras and monitors to be connected, configured and maintained remotely. Now, installers can offer a solution that will empower businesses to focus on doing business, not protecting it.
Our latest innovation, Hik-ProConnect, creates a streamlined, operational workflow that provides peace of mind with a powerful and efficient solution that will reduce time, cost, and will increase efficiency and control.
Proactive System Health Monitoring
Users can keep an eye on the health of the fully-integrated system to trouble-shoot and adjust as necessary, before costly issues arise. Hik-ProConnect offers a birds-eye-view of all devices in service to protect what matters most.
Remote Configuration and Maintenance
Time is money. Installers can manage systems from their phones or PCs, negating the need for a timely and costly service visit. Not only that, the batch configuration tool allows for the set up of multiple devices easily, all at the same time, and provides the ability to perform maintenance or adjust and configure systems remotely, helping save both valuable time and money.
Quick Installation Tools
Save the hassle of stressful installation with an easy-to-use system that allows for quick set-up to get up and running securely in seconds. The optimized Setup Wizard allows for a complete configuration of an entire security system with minimal time and effort.
Flexible Linkage Across Devices
Benefit from having a one-stop shop to monitor and maintain a full suite of cameras and recorders. Hik-ProConnect provides the capability to link all devices together in one place, to fully integrate their entire security system in one, easy-to-use tool.
Intuitive Web Portal & Mobile App
You expect and deserve a user-experience that is easy, intuitive, and optimized to whatever technology is used to manage the security system. The Hik-ProConnect web portal and app are easyto-use and manage, so you can quickly get the system working optimally and be confident that whatever property is being protected, is benefitting from a reliable security solution.
Hik-ProConnect brings together the power of cloud-based solutions and integrated security systems to provide the best, most reliable and affordable security solution on the market. It enables security service managers the flexibility to remotely integrate cameras, recorders, security control panels, access control and video intercom devices and doorbells to all work together in a single, seamless platform. Save time, save money and give peace of mind knowing you’ve provided a solid, convergent security service solution, allowing for remote maintenance, anytime, anywhere.
Get connected—Get rewards!
Earn rewards like a Hikvision Dash Camera or High Performance 5MP Camera when you add devices to Hik-ProConnect. All you need is the app! This offer is available now through December 31, 2021.
Hik-ProConnect is a convergent security service solution that provides remote device maintenance anytime, anywhere. Optimize your income and improve efficiency with the Hik-ProConnect app. This solution helps manage services for your customers and expand your business by subscription offers.
For more details visit: www.hikvision.ca
Hik-Connect (for End User)
Hik-ProConnect (for Installer)
LINE CARD
Applications
Cameras for Canterbury Cathedral as part of renovation
Canterbury Cathedral in the U.K. recently undertook a seven-year transformation project.
Systems integrator Hall & Kay Security Engineering delivered a surveillance solution for the facility, recommending a set-up from IDIS, including cameras, recorders and video management software. Hall & Kay installed IDIS Full HD DC-4223WRX IR dome cameras connected to three 16-channel DD-1216 NVRs to handle recording and deliver 480ips live view.
The IDIS Center VMS provides the cathedral security team visual awareness, plus the ability to configure specific user permissions to give senior staff and system administrators timely access to video footage.
“The solution is now protecting property, enhancing safety for visitors and staff, and providing a complete record of events at one of the U.K.’s busiest and most important heritage sites,” said David Stokes, divisional director, Hall & Kay, in a statement.
Appointments
Sudbury ophthalmologist utilizes micro camera
The Sorgini Eye Institute, located in Greater Sudbury, Ont., recently upgraded the camera equipment it uses during ocular procedures.
The clinic’s medical director, Dr. Curtis J. Sorgini, was looking for an upgrade and discovered a solution from Panasonic i-PRO Sensing Solutions at an industry event.
Dr. Sorgini purchased the GP-UH532 4K 3MOS Ultra HD Micro Camera with 1600TVL resolution — a two-piece camera system that includes the GP-UH532HA camera head along with the CCU Unit GP-UH532CA. The GP-UH532HA features a 1/3-inch image sensor and employs a user interface designed to control the system through an operation menu or a rotating knob. The camera system can simultaneously display images on two monitors in the operating room.
• Interface Security Systems announced that it has appointed Bud Homeyer as executive vice-president, enterprise solutions. Homeyer’s previous experience includes IT and security leadership roles for brands like Michaels, Brinker, and Bank of America.
• Continental Access, a
division of NAPCO Security Technologies, has introduced Michael Venoit as its new vice-president of sales.
• Celia Besore, executive director of The Monitoring Association, has been selected to join with nine other association executives in The American Society Association Executives’
New incident management at Miami airport
Miami International Airport has upgraded its incident management system, replacing 25-year-old custom software that had become inefficient.
The Airport Operations Center (AOC) creates approximately 70 incident logs daily.
The airport selected Situator, an enterprise incident management system from Qognify. The AOC now has six Situator-powered stations from which operators monitor the airport’s Honeywell/EBI fire alarm and Matrix access control systems, as well as its surveillance camera network.
Manual data entry has been replaced with form functionality enabled by the Situator tool, which has had a positive impact on business continuity and operational efficiency.
Situator has also reduced the response time to incidents such as door alarms, as well as access requests from tenants and airport employees.
October 9-13, 2021
TMA Annual Meeting Maui, Hawaii www.tma.us
October 28, 2021
Securing New Ground Online sng.securityindustry.org
November 7-11, 2021
TMA OPS-TECH Charlotte, N.C. www.tma.us
November 17-18, 2021 ISC East New York City, N.Y. www.isceast.com
December 2, 2021
Focus On Healthcare Security Online www.canadiansecuritymag.com
January 5, 2022
Connections Summit Las Vegas, Nev. www.parksassociates.com
January 5-8, 2022
CES Las Vegas, Nev. www.ces.tech
Jan. 30 - Feb. 3, 2022
BICSI Winter Conference and Exposition Orlando, Fla. www.bicsi.org
2021 Class of Fellows.
• Geutebrück GmbH has appointed Gregor Sanner as its new CTO. Sanner has extensive development and management experience in the banking and logistics sectors.
• Lori Hudnall, director of human resources, Sage Integration, will serve a
one-year term as chair of the Corporate Social Responsibility (CSR) committee at the PSA Security Network.
• Allegion has appointed Lauren Peters, former executive vice-president and chief financial officer (CFO) of Foot Locker, to the company’s board of directors.
Bud Homeyer Michael Venoit
Celia Besore
Gregor Sanner
Lori Hudnall
Lauren Peters
POWERFUL WAYS TO OPEN NEW DOORS
Designing and deploying access control has never been easier with Altronix power integration solutions. Create more ROI and leave the heavy lifting to us.
YOUR AMERICAN BRAND FOR ACCESS POWER & CONTROL
LINE CARD
Genetec maps out path to cloud
Montreal-based Genetec will showcase the latest version of its Security Center software, v5.10, at the Global Security Exchange (GSX) conference, held Sept. 27-29, in Orlando, Fla.
“The synergy that we’ve been seeing between security and IT has been happening for the last five to 10 years.”
Security Center — the company’s flagship security and analytics platform — is designed to help customers migrate to the cloud, and acts as a bridge between on-premise and cloud-based systems.
According to Marc-Andre Bergeron, director of sales, Canada, Genetec, that migration from on-prem to cloud is moving faster all the time.
Security Center’s cloud and hybrid capabilities are “right in line with the trends that we’re seeing in Canada,” said Bergeron in a product briefing with SP&T News in the weeks prior to GSX.
Bergeron draws parallels between the increasing convergence of physical security and IT security systems, and the move to the cloud.
“The shift was already happening. The synergy that we’ve been seeing between security and IT has been happening for the last five to 10 years,” he said.
Bergeron said he remembers a time when meetings with security and IT departments occurred completely separately, but those instances are now rare.
“The synergy is moving closer and closer every year,” he said, adding that the events of the last year-and-a-half have given this trend “a massive boost.”
“The pandemic bridged that gap and brought IT and security completely together. Unless you’re running a very, very small business right now, your IT department is an integral stakeholder of every project that has IoT devices. And it needs to, or else it becomes a cybersecurity concern.”
Skills mix
With the intertwining of physical and logical, and greater tolerance for security systems in the cloud, comes a need for different skills from the installer. “You’re looking at connecting, configuring, making sure that you understand the network, making sure you can troubleshoot a combined network, and making sure that you can actually access the cloud.
The skillset has changed — the community is adapting to that,” said Bergeron.
Even for the end user, there are some fundamental differences in how these projects must be approached and budgeted, he said. Security equipment might be an upfront capital expenditure, for example, whereas cloudbased services (surveillance as a service or access control as a service) are an ongoing, operating expense.
“A hybrid system has portions on-prem and portions in the cloud, so you’re bringing the customer closer to what they want.”
But as much as IP-based systems and cloud-based architecture have fundamentally changed the game, there are many aspects of physical security that still require a literal hands-on approach. Cameras and card readers don’t install themselves.
“When you’re talking about physical security, there’s always that component of integrated security and dependencies that are on site. That’s never going to disappear,” said Bergeron.
Likewise, if a device fails, maybe it can be tested remotely but eventually someone is probably going to have to drive out to the site and take a look in person. “[For example], a camera stops working. What are you able to do remotely? Maybe try to reboot the camera.
There’s only a small portion of things that you can actually do remotely. If something stops working, typically it’s at the device [level].”
Hybrid approach
The move to the cloud may be underway, but there are still limits as to what is achievable today, or even desirable, when it comes to that migration. For many, the preference is a hybrid approach that leverages the strengths and assurances of on-prem with the agility and convenience of the cloud.
“For us, a hybrid system has portions on-prem and portions in the cloud, so you’re bringing the customer closer to what they want,” said Bergeron, adding that smaller systems, with fewer cameras are a natural fit for the cloud, whereas very large camera installs may still experience bandwidth issues that could limit that approach. “But the shift is happening. We’ve been feeling it for a while, but now we’re actually starting to see large systems moving directly to it,” he said.
In addition to its Security Center platform, Genetec is also demonstrating several other products during GSX. Synergis is an open architecture IP-based access control solution which can help users “migrate from their obsolete access control systems and replace outdated technology that could leave them vulnerable to cyber threats,” according to company press release.
Genetec will also showcase the next generation of its AutoVu SharpV ALPR (automatic licence plate recognition) camera and its Mission Control decision management system for situational intelligence, visualization and incident management.
—Neil Sutton
Omnicast, Security Center’s video management system
B.C.-based Guardteck acquires Fitch Security
Seth Fruson, CEO and founder of B.C.-based Guardteck Security, said he plans to bring the successful model that Toronto’s Fitch Security Integration built over 40 years to western Canada.
Guardteck recently announced the acquisition of Fitch Security, a company that sells, installs and services electronic security systems, and provides monitoring services, mostly in the Greater Toronto Area. Guardteck’s services include uniformed security, mobile patrol services and event management. The company operates across the west, with offices in Vancouver, Victoria, Edmonton and Calgary.
Financial details of the acquisition were not disclosed. Torontobased Final Image Inc. were exclusive advisors to the transaction.
Fruson founded Guardteck in 2005 at age 22. It was initially a means to help fund his university education but quickly became his full-time career. He expanded into the live events business in 2014 — Guardteck’s events division provides security and related services to more than 700 live music events in a typical year.
The acquisition of Fitch provides Guardteck an opportunity to expand into security systems installation services, said Fruson. “We’ve been really successful on the west coast, with all organic growth. The plan with Fitch is to honour what they’ve done and continue to build the brand,” he said. “We’re looking to bring what Fitch has to offer our marketplace out west.”
The acquisition also provides Guardteck a foothold in Ontario, and Fruson plans to offer Guardteck’s security guard services in the province.
Fitch Security’s founder and president Edward Fitchett is a fixture on the GTA/Southern Ontario security scene. A longtime member of the Canadian Security Association (CANASA) he has served as a board member for more than 10 years, and Ontario regional president for four years. He was acknowledged in 2017 by SP&T News with a Hall of Fame induction. Fitch Security is also a past-winner of SP&T’s Integrator of the Year award.
For Fitchett, the decision to take steps towards retirement was a difficult one. He said he wanted to sell to a like-minded company that would look after the interests of his employees and clients, and it took about two years to find the right fit. “I wanted my staff to be looked after in the best way possible,” he said. “I am very happy to say that this was achieved. This also ensured that our clientele would have an absolutely seamless transition.”
After more than 40 years in the industry, Fitchett said he’s looking forward to spending more time with his family.
“We’re selling systems and security but it’s [about] people,” added Fruson. “You cannot have an amazing team without great leaders. It’s a testament to Ed and what he’s done with his business.”
— Neil Sutton
CX-DE1200 Series Single and Double Door delayed egress magnetic locks are designed to provide the best performance and value in healthcare, childcare, retail, and institutional applications.
FEATURES
• Single and double door models
• Advanced features include auto sensing voltage, alarm type (voice or piezo), activation sensor, and anti-passback
• Multiple voice languages
• A range of models to meet NFPA, BOCA and local AHJ requirements
• Range of compatible accessories
Seth Fruson, Guardteck Security
Edward Fitchett, Fitch Security
Magnet Forensics acquires DME Forensics
Waterloo, Ont.-based Magnet Forensics announced in September that it has acquired DME Forensics, a provider of video and multimedia evidence solutions.
“Integrating DME’s solutions with our own will continue to drive efficiencies in investigations.”
— Jad Saliba, Magnet Forensics
Under the terms of the acquisition agreement, Magnet Forensics’ U.S. affiliate will acquire DME for an up-front cash consideration of $6,750,000 plus a $2,250,000 earn-out over two years, based on the achievement of certain integration-focused targets.
DME Forensics was founded by Jimmy Schroering, a former forensic examiner with the FBI’s
Forensic Audio, Video and Image Analysis Unit. Its solutions are used by more than 900 public safety organizations in over 80 countries.
According to a statement, its DVR Examiner tool allows examiners to recover video and
metadata evidence from digital video recorders in a forensically sound way. Magnet said it will be able to integrate these capabilities into its own digital investigation solutions, and sell DVR Examiner through its own sales channels.
“Consolidating video evi -
ASSA ABLOY to acquire Spectrum Brands’ HHI division
ASSA ABLOY announced it has signed an agreement to acquire Spectrum Brands’ Hardware and Home Improvement (HHI) division for US$4.3 billion in cash.
The HHI division includes brands such as Kwikset, Baldwin, Weiser, Pfister and National Hardware. HHI is headquartered in Lake Forest, Calif., with 7,500 employees globally. It has manufacturing facilities in the United States, Mexico, Taiwan, China, and the Philippines.
HHI will become part of ASSA ABLOY’s Opening Solutions Americas Division. According to the ASSA ABLOY website, businesses, organizations and institutions account for about 80 per cent of the division’s U.S. and Canadian sales, with residential making up the rest.
HHI’s focus on the residential market is “highly attractive,” said ASSA ABLOY, based on current trends such as strong home sales and an increased consumer focus on home renovations.
“HHI is an excellent addition to the ASSA ABLOY Group and constitutes an important strategic step in developing our residential business in North America. This acquisition advances our strategy to strengthen our position by adding complementary products to the core business and it will further accelerate the transformation from mechanical to digital solutions,” said Nico Delvaux, president and CEO, ASSA ABLOY, in a statement.
“I look forward to welcoming HHI and all of its employees into the ASSA ABLOY Group.”
dence with other data types is an important component of Magnet Forensics’ vision,” said Adam Belsher, CEO, Magnet Forensics, in a statement. “We are building a comprehensive digital investigation platform, powered by analytics, to help our customers identify and report on critical evidence in a timely and precise fashion. The video forensics capabilities of DME further strengthen and broaden our platform in this growth segment of digital investigations.”
“Public safety organizations often deal with various video formats in the course of their investigations and DME’s solutions enable them to consolidate and analyze their video evidence,” added Magnet Forensics’ founder and CTO, Jad Saliba. “Integrating DME’s solutions with our own will continue to drive efficiencies in investigations at a time when digital evidence volumes are increasing significantly.”
Magnet Forensics said it will retain of all DME’s current employees.
“After stewarding this asset for the past decade, the board of directors and I are confident that ASSA ABLOY is uniquely positioned to take our HHI business and team members to the next level of performance and achievement. I am personally excited to see the innovation and exciting new products that this transaction will unlock for future generations,” said David M. Maura, executive chairman and CEO, Spectrum Brands Holdings.
In a statement, Spectrum Brands said that the sale will allow it to focus on three business units: global pet care, home & garden, and home & personal care.
The transaction is conditional upon regulatory approval and customary closing conditions and is expected to close in the fourth quarter of 2021.
Jad Saliba, founder and CTO, Magnet Forensics (left) and Adam Belsher, CEO, Magnet.
By Patrick Straw
New education courses opening up for security professionals CANASA UPDATE
Ontario colleges are launching alarm and security training options
Iam very pleased to announce that the Alarm Technician program, offered in conjunction with Centennial College in Toronto, is taking registrants for the fall semester.
Information is available on our website (www.canasa.org).
Conestoga College in Waterloo, Ont. has also officially launched the promotion of their Alarm Systems Program. Winter registration opens Nov. 1, 2021 and Spring registration opens Feb. 7, 2022. More detailed information is available on the Conestoga College website.
in turn has trickled down to the security distributors and integrators.
A big part of this is the restrictions on the transportation industry slowing down the delivery of components and finished product.
Both of these courses are highly anticipated due to the strong demand for technicians.
“Surveys have shown that production does not drop off with people working in home offices — in some cases it increases.”
Security Canada
Security Canada trade shows will be returning in-person as follows: April 2022 (Security Canada East, Montreal), June 2022 (Security Canada West, Vancouver), October 2022 (Security Canada Central, Toronto).
We are all very excited about getting the industry back together after two years of COVID restrictions.
In the meantime our Security Canada Webinar Series is still ongoing — the schedule is available on the CANASA website. If you are interested in hosting a webinar, please contact sbasnett@canasa.org.
Product issues for the security industry
While this problem is certainly not exclusive to the security industry, the chain reaction of restrictions, reduced production capacity and supply of raw materials has trickled down to our manufacturers, which
This, combined with a labour shortage right across the country, has meant significant challenges for integrators who have lots of work in the hopper as the demand for security continues to increase.
These complications are also driving up costs, based on more demand than supply, and make it very challenging for projects that have been pre-sold and tendered.
The fourth wave of COVID-19, which is now a legitimate factor, will test all of the new restrictions and protocols that have been put in place as governments realize that they must get the economy back into full production.
Work from home or back to the office?
Finally, we have the dilemma that many companies are facing: to determine whether employees who have been working from home for almost two years should be able to return to a traditional office work space or adapt to a hybrid model.
It is quite interesting to see how some industries are anxious to get back to “business as usual” when many others have realized a massive amount of cost savings and efficiencies when employees are allowed to continue to work from home.
Surveys have shown that production does not drop off with people working in home offices — in some cases it increases with the reduced pressure of commuting, etc. I guess it all comes down to the type of business and the amount of production control that can be managed remotely.
On behalf of our Board of Directors, CANASA staff and many volunteers we wish everyone a safe final quarter to 2021.
Patrick Straw is the executive director of CANASA (www.canasa.org).
Covers are Proven Effective for Over 40 Years
Polycarbonate covers and buttons help prevent vandalism and accidental activation, without restricting legitimate operation. Ideal for use in areas where there is a risk of malicious misuse of safety appliances. Horn in cover sounds and FLASHES Draws attention before appliance is activated · Easy to install, super tough
Helps stop false alarms and building distruption
Patrick Straw
CAMERA CORNER
By Colin Bodbyl
Check-ups for cameras
Effective health monitoring can help integrators catch issues before they escalate
Integrators are slowly catching on to the importance of ongoing health monitoring for video surveillance systems, but most systems are still installed today with no health monitoring at all.
“AI can identify the issue and alert the user in real-time.”
Where health monitoring is in place, it is typically only used to monitor if devices are online or offline, but there is far more that can be monitored to ensure a system is working correctly. It can be intimidating to think through what health monitoring is needed for the average system, but it is less complicated than most people think. Health monitoring requirements can be summarized in three categories.
Video quality
Every video surveillance system starts with the camera. The video streaming from that camera is of critical importance, but there is a lot that can be wrong with it. Besides being offline altogether, the video could suffer from other problems that degrade image quality without triggering an offline alert. Blurry, obstructed, crooked, or otherwise corrupt images are common problems with surveillance cameras that occur while the device remains online. In the past, the only way to identify these issues was by manually viewing the video from each camera. Luckily, today AI technology can monitor for these types of issues.
If a camera goes out of focus, or a spider builds a web over the camera’s lens, AI can identify the issue and alert the user in real-time that a camera needs service.
Network quality
No matter how good the image quality from a camera is, it is of no value if it cannot make it back to the recording or viewing location. Network quality is possibly the most overlooked component of modern surveillance systems.
From the Ethernet port on the camera through to the network cables and switches back to the recorder, a lot of things can go wrong. Fortunately, this is one area we can easily monitor using well established platforms from the IT industry.
Real-time monitoring for packet loss or other data transmission issues can quickly alert support teams of a damaged cable, a lose connector, or a failing switch. It may be surprising to learn that cameras do not always go offline when network issues occur. Instead, more subtle problems might appear, such as choppy video on the recorder or pixelated images. Networks can remain functional while performing well below specification. Monitoring the network to ensure it is operating as intended should be part of any video surveillance health monitoring program.
Recording and storage
Once the video has made its way back to the recording location successfully, health
monitoring services need to ensure it is recorded and stored properly. Storage drives eventually fail completely, but typically these drives show symptoms of an impending failure long before they occur, which can be detected by specific health monitoring tools. Failure to meet expected retention times is another common issue that can occur if not monitored correctly. Something as simple as a spider web blowing in front of a camera can impact retention times, as the constant motion drives up recording activity.
Some VMSs now include features that can alert users of issues with retention times, though this important feature remains rare and usually needs to be done through a thirdparty application.
Health monitoring in the video surveillance industry is often an afterthought. Unfortunately, many surveillance systems are not used day to day and are often forgotten about altogether until something important happens, when it is too late to identify a problem.
There are thousands of data points that could be monitored to ensure a system is fully operational, but integrators should not feel overwhelmed by this. Instead, they should focus on the three categories most critical to system performance. By identifying issues early not only can integrators generate additional revenue, they can ensure a positive customer experience.
Colin Bodbyl is the chief technology officer of Stealth Monitoring (www.stealthmonitoring.com).
1 OSDP is a real global standard approved by the Security Industry Association (SIA) and International Electrotechnical Commission (IEC), open to use by any manufacturer.
2 OSDP provides a guideline for interoperability among various companies’ access control and security products, such as card readers and door controllers.
3 OSDP offers the option of encrypted communications between reader and door controller, independent of any encryption between credential and reader.
4 OSDP is built on the RS-485 serial transmission standard, needing just four conductors.
10 THINGS ACCESS CONTROL CUSTOMERS MUST KNOW ABOUT OSDP
7 OSDP is more cyber secure than the most common access control communications protocol.
8 OSDP provides secure communications by specifying FIPS-197 encryption (AES).
5 OSDP offers point-to-point and multi-drop topologies.
6 OSDP provides a true bidirectional protocol, addressing business requirements for secured and confidential authenticated messaging.
9 SIA provides a guide to find and explore verified OSDP products that meet its standards.
10 Farpointe Data is honored to be among the first three manufacturers to have earned the SIA’s new OSDP Verified mark on its mobile, contactless smartcard and proximity solutions. Plus, these readers are fully potted and IP67-rated!
LESSONS LEARNED
LBy Victor Harding
Selling a company successfully
Clarifying your objectives and building a good team are just two of the elements to consider
et’s identify the factors that make for successful sales. Here I am going to refer to my own experience and also to a very useful 2021 report from the website Opnroad.io, which provides a litany of services related to the sale and purchase of companies.
“Be prepared to stay on after the deal closes to help with the transition.”
The following pieces of advice are most useful in helping to guarantee a successful sale of your company. Some of this will surprise you.
Have clarity on the objectives of a sale and what you are going to do after:
When I read this in the Opnroad.io report, and thought about my own experience, it rang true. Sellers who know exactly why they are selling and know what they are going to do after the sale seem more likely to experience a successful sale.
Set up your company beforehand to reduce risk for the buyer:
This includes making sure the company does not depend on you, the owner, 100 per cent. Establish a management team that can run the business in your absence. Secondly, make sure that no single customer accounts for more than 10 per cent of your annual revenue. Thirdly, in the alarm world, make sure you have at least 90 per cent of your monitored accounts covered by a signed monitoring contract. And, finally, be prepared to stay on after the deal closes to help with the transition. This minimizes risk to the buyer.
Plan your exit in advance:
Successful sales are most often planned in advance. This includes selling at a time when your financial results look their best and the economy is doing fairly well. It also includes selling when you have at least three years of proper financial statements to show the buyer.
Have your company valued before you sell:
This may seem obvious but you would be surprised at how many owners contact me saying they want to sell but they have not had their company valued and they don’t know what it is
worth. Do not enter a sale process without some idea of value.
Have a good team of advisors in place:
This includes your accountant, tax advisor, a lawyer who has done M&A work and a broker who has experience closing deals in your industry. In my experience, too many owners do not get good tax advice far enough in advance of a sale.
There are several different factors that could contribute to an unsuccessful sale of your business. I can think of at least four types of unsuccessful sales.
You put your company up for sale and it does not sell at all:
Unfortunately, this situation happens more than it should and there are lots of reasons why — an unrealistic selling price to begin with, not being properly prepared for the sale, not really being committed to selling or a seller being unrealistic/difficult to deal with.
You sell your company but didn’t get what you wanted:
Most sellers over-estimate what their company is worth. A certain amount of this is natural. Where this becomes frustrating is when the seller has heard things like, you can sell any number of monitored accounts and get 36 months of revenue. Or the seller does not know about the standard deductions in alarm deals for deferred revenue and fixed line costs for cellular. Or in the integration, fire or guard world, the seller does not realize they don’t get extra value
for their fixed assets used to create the company’s revenue in the first place, or they have to turn their company over with a certain amount of working capital included in the price. The best advice here is to know what your company is truly worth and how the process will unfold ahead of time.
You sell your company but the deal takes a big toll on the seller or the buyer (or both):
Having unrealistic expectations on how long a sale can take at the outset can be a problem. I tell all my clients that even the simplest small account sale can take four months. Selling fire, guard and integration businesses can take a year. Having a broker between the seller and the buyer to monitor the progress, eliminate road blocks and explain each side to the other goes a long way to helping to avoid this kind of situation.
You sell your company but the buyer does not take good care of it:
This happens more than anybody would care to admit. The most common reason I see for serious value being destroyed (besides the one where the buyer should not have bought the company in the first place) stems from lousy integration on the part of the buyer. Integrating an acquisition properly is crucial to holding onto value.
On a positive note, successful deals happen all the time. But many factors must be in place to enable this process to run smoothly.
Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca).
By Tim Grose
Security as a one-stop solution provider
Customers’ changing needs means the industry has to evolve too
SP&T News is celebrating its 25th anniversary this year. We’ve invited guest columnists to share their memories of the past 25 years of the Canadian security and alarm industry — how far we’ve come since 1996 and where the industry might be headed next.
Isee there being two major trends leading the way for the security industry in the coming years.
One is for the end user having more real-time access to their security-related information. Customers are already used to being able to connect with other systems via apps and web-based portals to view their content. They have this same expectation from their security systems.
“The customer wants to be empowered so they can view their information and then take the necessary actions based on that information.”
The other is continued development of integrated, multiple platforms from a single vendor. The idea of an integrated security provider makes more sense in order to avoid separate contracts and provide a holistic approach to managing the customer’s security needs.
These two concepts will continue to evolve and make inroads into our security selling space in the future.
Access to data
As customers demand more access to content, we are opening new ways for them to see and analyze their data.
This is not only tied to traditional video systems, where customers want to view live events, but has extended to include the integration of access control and intrusion platforms so they can be viewed on personal devices.
To take this a step further, the customer wants to be empowered so they can view their information and then take the necessary actions based on that information.
This is essentially making them an opera-
tor, which in some cases could take on the role of a transactional operator in a monitoring sta tion. With complete administrative control, the customer has the ability to grant people access remotely — they have the same capabilities, whether they are in that facility or working from home.
Security sys tems also have the ability to create events based on parameters that the customer has de termined are important or of significance. The customer is more in control, eliminating the need for a third party to have to intervene to make these de cisions.
Full service integrator
Companies that specialize in catering to just one line of busi ness (LOB) like video or access con trol will be left behind; the end user wants a full-service integrator to manage their needs. This also eliminates the need for pointing fin gers when one part of the solution fails.
Customers rely on uptime being as close to 100 per cent as possible. When a company can manage an entire security system for them, it eliminates the need for multiple service calls to remedy a problem on site.
The integrator that can create and manage a relationship to install and service the entire solution is at a complete advantage over companies that cannot.
“The greatness of the security industry is that it is constantly evolving and adapting to the economic environment.”
The platforms being utilized and introduced to the market are becoming more and more unified in that they can support both a video management system and an access control platform.
For one company to be able to service this makes life a whole lot easier for the client. They have fewer relationships to manage, less headend hardware to maintain and when it comes to tendering these packages, they ultimately have one relationship to manage. A trusted adviser presents economic benefits that solidify this relationship.
The greatness of the security industry is that it is constantly evolving and adapting to the economic environment. It has been said that security is recession proof but I like to think of it more as being market adaptable.
We can meet the demands of clients with new and emerging technologies. Integrators are constantly striving for increased wallet share from their clients.
There are many trends that affect this relationship, and this captures just two of them.
Tim Grose is the vice-president of sales, G4S Secure Solutions – Canada (www.g4s.ca).
More in store
Hamilton, Ont.-based A.S. Security delivers on a vision of state-of-the-art surveillance for a Canadian Tire store location in Niagara Falls.
By Neil Sutton
For someone who got into the security integration business almost by accident, Anthony Stayrer has built a successful company, complete with accolades and customer testimonials.
On the A.S. Security & Surveillance website, immediately under the company’s name and logo, is a link to a long list of its regional awards and accomplishments. Under a separate tab is another page filled with dozens of satisfied customer comments.
The company recently added to its accomplishments, named as the recipient of SP&T News’ Integrator of the Year 2021 award, sponsored by WESCO-Anixter. A.S. Security was selected for the award based on a surveillance project it completed for a Canadian Tire store location in Niagara Falls, Ont.
Start in security
the Hamilton, Ont., area.
Stayrer’s father owns a construction business; his mother owns a travel agency. Clients from both businesses would occasionally ask for security advice, says Stayrer, since several family members have a background in intelligence and law enforcement.
2021 SECURITY INTEGRATOR OF THE YEAR
The Stayrer family emigrated from Eastern Europe in 1993 and settled in
“We said, ‘Alright, let’s give this a shot,’” says Stayrer, whose first unofficial client, prior to his company’s incorporation in 2008, was a Catholic church in Hamilton.
Based on that experience, Stayrer says the next logical step was to commit to security full-time. Other religious institutions followed over the next few months: an Islamic mosque and a Hindu temple, also in Hamilton.
The company used the proceeds from those projects to buy more equipment and reinvest in the business.
Several other family members are also part of the A.S. Security business, including Stayrer’s father, brother, uncles and cousins.
Stayrer says he saw a gap in the market for a security provider in the Hamilton region and pressed his advantage, expanding his service area into the Niagara and Halton regions, then Burlington.
Photo: A.S. Security & Surveillance
Anthony Stayrer, A.S. Security (left), Paul Medeiros, Canadian Tire
The company joined local chambers of commerce, as well as other regional organizations to spread the word and build a client base. Stayrer also created a 14page book as a promotional tool.
“Instead of dropping off a flyer, we would drop off a book — to tell a story about our family, our history, our awards... You were able to get an inside view of our family, our business but also our vision,” says Stayrer.
The business also poured money into local advertising, marketing itself on billboards, buses and bus stops.
As the company grew, it started making connections with large retailers. When Stayrer heard that a new Canadian Tire location was opening in the Niagara region, he knew he wanted to be a part of it. “We immediately felt it was a perfect match,” he says.
We are the installers
Stayrer says the company was at a disadvantage, since A.S. Security wasn’t a pre-approved vendor for Canadian Tire, but he was able to connect with location’s dealer/ owner Paul Medeiros for a meeting. (Canadian Tire operates on a franchise model, with a network of more than 510 dealers across the country.)
Stayrer says A.S. Security
made a positive impact, but not with a slick marketing presentation. Stayrer and his team arrived directly from another install location.
“We didn’t come dressed in suits like professionals with shiny shoes — we are the installers,” he says.
Stayrer says they made an impression with their approach, industry knowledge and candor.
Medeiros had also done his homework. An award-winning Canadian Tire dealer with decades of experience, he is well-versed in store operations as well as the security systems required for retail. He also sits on a Canadian Tire committee responsible for overseeing some of their new builds.
Two smaller Canadian Tire locations in Niagara Falls were closed to make way for a massive new location with a 180,000 sq.ft. footprint — the largest Canadian Tire store in the province.
Medeiros consulted with Canadian Tire’s security department before embarking on the project.
“A.S. Security came out as one of the top companies for providing great customer service,” says Medeiros.
“Tony knew the industry inside and out. He’s well versed on all the cameras and what’s out there.”
Given the green light, Stayrer
“He listened to how I like to operate my business and recommended an optimal camera solution.”
— Paul Medeiros, Canadian Tire
“We did everything we could to complete this project and also to bring in the best possible equipment.”
—Anthony Stayrer,A.S. Security
and company got to work. Stayrer first met with Medeiros in September 2019. Several months passed before A.S. Security and other trades and service providers were able to access the building while the previous tenant moved out.
A.S. Security started the job on Dec. 2 and had to be finished by the end of February.
But Stayrer’s team only had access at certain times, based on a timetable of different tradespeople on site. Stayrer estimates there were as many as 65 people working at the location at its busiest, with 80 booms and scissor lifts in use across the property.
For a comprehensive surveillance system, Stayrer recommended to Medeiros they deploy Axis Communications equipment
throughout the store.
“We’ve seen Axis cameras in the most secure locations on the planet,” explains Stayrer. A.S. Security contacted Axis headquarters in Sweden via their Mississauga, Ont., office to ensure that Canadian Tire had the most up-to-date surveillance equipment the company has available.
“I sat down with Tony and we went over the entire floorplan,” says Medeiros.
“He listened to how I like to operate my business and recommended an optimal camera solution and surveillance system for my store.”
A.S. Security installed more than 100 cameras (indoor and outdoor with a mix of dome, bullet, 360-degree and 180-degree cam-
More than 100 Axis cameras were installed throughout the property.
eras), and two 64-channel servers. A.S. Security also installed more than 100 data lines for the security equipment, as well as the store’s electronics and computers. Approximately 200 data lines were pre-wired for any future expansion.
A December install brought with it the typical challenges of a Canadian winter, but this didn’t faze the A.S. Security crew.
A.S. Security had 16 team members on site during the install, divided into teams of four with Stayrer serving as the project manager. The teams held three on-site meetings a day to discuss any issues or problems and how to address them.
Stayrer says he was constantly on the phone with distributors and suppliers, ordering more equipment. The tight timelines also meant that the company had to bring more resources to the project.
Stayrer hired additional installers and bought two new trucks in the space of a few days to make sure they stayed on schedule.
“Our staff are troopers — they go above and beyond.”
—Anthony Stayrer,A.S. Security
“We’ll do whatever it takes to complete a job, so that’s exactly what we did,” says Stayrer.
“We don’t like normal. We don’t like average. We find it very boring. We did everything we could to complete this project and also to bring in the best possible equipment. It’s not just getting a catalogue and ordering Axis cameras.”
Future proof
In addition to a modern surveillance system, Medeiros says he also benefits from some of the retail-specific functionality provided by the new Axis technology. The system can track customer dwell time — how long a customer lingers in a specific location — which will trigger notifications to Canadian Tire team members that extra assistance may be required. It will also count the number of custom-
ers in the store at any given time, which has been useful for managing occupancy limits during the pandemic.
Medeiros says that all the technology the location uses, from electronic shelf labels to e-commerce, is the latest and greatest. The store has become a retail showcase, he says, drawing attention from a variety of interested visitors, including other Canadian Tire owners.
“I’m proud of what we accomplished,” he says. “We built a state of the art store, not just for today but for tomorrow.”
The fact that the project was finished on-time and to the customer’s satisfaction is a testament to the diligence of A.S. Security’s staff, says Stayrer.
“Without my staff, I would not be where I am today, the business
would not be where it is today. Our staff are troopers — they go above and beyond.”
The Canadian Tire project was finished before the pandemic had a chance to affect installs, but Stayrer says it’s basically been business as usual for A.S. Security for the last 18 months.
Unlike some companies, A.S. Security has actually grown during this time with no shortage of new projects on the horizon. The bigger the job, the better, according to Stayrer, who says he’s always willing to stretch to meet a client’s goals.
The company continues its relationship with Canadian Tire with monthly service visits, evaluating each piece of security hardware and software, and providing a report of equipment that requires updating or replacement. Anything found faulty is replaced on the spot.
“I think that’s what sets Tony apart,” says Medeiros. “His adaptability, his ability to communicate with the customer, and the trust.”
A team of 16 A.S. Security installers worked on site to complete the project.
A.I. IN THE CENTRAL STATION
False alarm reduction, employee retention and improved relationships with police responders are just some of the positive outcomes of advanced software
By Brian Baker
Artificial intelligence-based technology is helping some of Canada’s leading central monitoring stations improve customer service and handle more business without adding employees. And more AI capabilities are on the horizon.
We recently asked three leading station representatives about the technologies in use, the benefits, and expected breakthroughs over the next few years.
The executives included:
• Aleksei Bulavko, research, development and production manager, Radius Security. Radius provides monitoring services across Canada and the Dallas-Fort Worth and Austin, Tex., areas from its Vancouver-based command centre.
• Daniel Cyr, chief executive officer of Sirix, a Laval, Que.-based provider of video monitoring, perimeter control and remote control of specialized equipment, for authorized integrators in Canada and the U.S.
• Fredy Ramsoondar, private investigator for
Edmonton-based GPS Security Group, providing western Canada customers with video monitoring, human guards, security audits and planning and emergency services.
False alarm reduction
Camera-based analytics, introduced about 20 years ago, offered motion-based alerts that highlighted potential criminal activity at a monitored site. However, there was a problem — up to 98 per cent of alarms received were caused by non-critical activities such as wind-blown
GPS Security Group, based in Edmonton, provides security and protection services throughout Alberta, Saskatchewan and British Columbia.
Aleksei Bulavko Daniel Cyr Fredy Ramsoondar
foliage or stray animals. Later, server-based analytics enabled the quick location of events after they occurred.
New artificial intelligence-based software eliminates more than 90 per cent of false alarms by focusing on real-time images of humans and vehicles captured by surveillance cameras. All three executives agreed this is a game-changer for the remote video monitoring industry.
Cyr said Sirix previously declined to accept customers if the analytics they were using weren’t advanced enough. That’s no longer a problem with the advanced AI-based software Sirix now uses.
“Today, the software enables us to monitor virtually any site while receiving fewer false alarms,” he said. “Now we focus on the services we offer and worry less about the equipment we’re monitoring. This helps us grow our business.”
GPS’ Ramsoondar called the new software platforms “essential” to his business as they keep station operators focused on successfully handling true alarms.
“False alarms significantly reduce the time our staff spend verifying the validity of each alert,” he said. “We monitor more than 1,000 cameras each night and now we’re confident we
won’t miss the events that matter to our clients.”
Here’s a brief look at how false alarm reduction software is created and works once deployed.
Neural networks within the AI-based software “learn” in a similar way as a human brain. In this tedious and time-consuming deep-learn-
ing model, the software is shown millions of sample images of people. Over time, and with human corrections, the software becomes more accurate, recognizing people wearing hats, glasses and varied clothing. Vehicles are added in a similar process.
In the field, alarm-generated video is trans-
Sirix, based in Laval, Que., provides monitoring and perimeter control for Canadian and U.S. authorized integrators.
mitted to cloud-based software, which eliminates non-actionable activity and sends true alarms to a monitoring station in a process that takes about a second. The software continues increasing its accuracy with use. Also, intelligent video analytics don’t get tired or lose focus, maintaining their accuracy throughout the day.
Radius Security’s Bulavko said he appreciates cloud-based software as it requires no extra devices at the Radius station or on a customer’s property and it’s easy to add cameras as the business grows.
Employee retention
The three executives agreed that employee burnout from handling false alarms leads to retention issues. Cyr said Sirix spends three months training new operators to perform the job the way he wants it done. Altogether, the training costs equal a year’s salary for an operator.
“I can’t afford a high turnover rate — that’s the No. 1 thing I worry about,” he said. “Any business is only as good as its employees, so we try to make our operators’ jobs as easy as possible. The improvements we make for our employees are important.”
He gave an example of a monitored car dealership that attached small flags to each vehicle to draw customer attention. When the wind blew, the Sirix station would get as many as 200 alarms a night, driving operators “crazy.” False alarm reduction software eliminated the alerts.
Ramsoondar said GPS provides a financial incentive for each operator successfully resolving an alarm. He said there was never any intention to replace operators with software. Now, any redundant GPS operators work in other areas of the company to help build the business.
Law enforcement
Law enforcement organizations often were burned by false alarms, dispatching officers to a site only to find nothing happening. Today,
video monitoring stations work hard to develop and maintain a strong relationship with local law enforcement.
Bulavko said when his operators call law enforcement to dispatch officers, they also can provide a four-digit code enabling officers to use in-vehicle laptops or mobile phones to view an online site map and live video events from the site. Officers learn how many people are involved and if anyone is openly carrying a gun or another weapon.
Coming soon?
The executives offered opinions on what they see as the next monitoring centre uses of AIbased software. Ramsoondar predicts more filtering capabilities. For example, he said station operators would know a person was a member of a client’s team by identifying a distinctive yellow jacket they wore.
“We’re also hoping for predictive or behavioral capabilities that might catch a criminal event before it happens,” he said. “Software could highlight someone repeatedly walking back and forth or loitering in an area as someone casing a facility.”
Bulavko sees big data as a growing and valuable asset for predicting events.
“Computers are much better and faster at detecting patterns than humans,” he said. “Looking at the data gathered from entire sites, or a single camera over the years, we’ll be able to predict which days and times are most likely to have more alarms and schedule our staff accordingly. Rather than wait for a surprise, we’ll prepare in advance.”
Also, Bulavko said advanced metrics, including the number and type of alarms coming into a station and an operator’s response time, helps managers make many operational decisions. Often, customers want a dashboard enabling them to follow activities.
Cybersecurity is another potential service
stations may offer. Ramsoondar said GPS is completing compliance with ISO-27001, an international standard for security management systems used to maintain security for assets such as intellectual property and financial and employee data.
“Once we’ve implemented the program, we’ll assist our clients with their IT systems with an eye on how they’ve structured cybersecurity,” he said. “We’ll provide IT audits and recommendations on ways to enhance security.”
Bulavko said he expects greater acceptance of remote guarding, which offers virtual camera-based patrols to monitor intrusion, fire and other activities. The service also includes two-way audio talk downs and recorded messages to engage with intruders before calling law enforcement.
Integrators can generate recurring revenue selling service contracts from Sirix. Cyr said the company monitors its online connections to end users’ devices, checking for camera and server failure and blocked and misaligned camera views.
“Every day, we remotely check on camera and server health and deliver a report to our integrator customers, helping keep them ahead of problems,” Cyr said. “All the integrators need to do is add their logo and mark up the fee providing a source of RMR.”
AI-based technology is changing how remote video monitoring centres function, making operators more efficient and saving time and resources in other business areas.
Technology advances promise even more uses soon. However, it may be years before monitoring centres fully realize the promises of AI technology.
Brian Baker is chief revenue officer for U.K.-based Calipsa (www.calipsa.io), a provider of deep learningpowered analytics for false alarm reduction. GPS Security Group, Radius Security and Sirix use Calipsa’s FAR technology platform.
Radius Security’s Vancouver command centre provides monitoring services across Canada as well as Dallas-Fort Worth and Austin, Tex.
PPI has collaborated with educators from the Wilfrid Laurier University Centre for Public Safety and Well-Being and security industry experts to develop a series of micro-credential courses for advanced security training certi cation. These advanced courses are designed for security personnel who wish to unlock their career potential in the industry.
Fast Tracking Security Careers
The CASP 75-hour self-paced online program is the fastest way for security professionals to earn their quali cations. Our courses cover the most fundamental security training programs required for all market sectors. Bypass the obstacles of multiple training programs and timelines. With CASP, you get the best education in the shortest period of time.
PAGES SECURITY
Address Section
2GIG
5919 Sea Otter Place Suite 100 Carlsbad CA 92010
Tel: 800-421-1587
Web: 2gig.com
AA.P.I. ALARM INC
700-5775 Yonge St
Toronto ON M2M4J1
Tel: 800-897-1039
Web: www.apidealers.com
For over 37 years a.p.i. has been providing monitoring services to thousands of independent alarm dealers across the country. We are privileged to service the smallest to the largest independent dealers in the country. With best in class technology, automation and services as we grow so do our partners.
AARTECH CANADA INC.
1129 Wentworth St., W, Unit 2B Oshawa ON L1J 8P7
Tel: 416-800-0710
Web: www.aartechpro.ca
Canadian owned and operated stocking distributor of brand name smart home, security, AV and networking products. In business since 2002, Aartech Canada provides wholesale pricing, training, service and support to dealers and installers across Canada.
AIPHONE
6670 185th Ave., N.E Redmond WA 98052
Tel: 425-455-0510
Web: www.aiphone.com
Aiphone Security Communication Solutions
In 1970, Aiphone Company Limited (Japan) opened its first branch in North America. That’s us, Aiphone Corporation. Celebrating 50 years, we continue to be the most respected, reliable brand of security communication systems worldwide. Along with our reliability, we also continue to impress customers with enhanced technologies and outstanding support that is unmatched by other intercom manufacturers.
From simple, audio-only intercoms to comprehensive, IP multi-tenant video security systems, our breadth of products offer a full range of security communication solutions.
ALL AMERICAN MONITORING
1301 Sarasota Center Blvd
Sarasota FL 34222
Tel: 833-977-1069
Fax: 941-366-8032
Web: www.allamericanmonitoring.com
Your Options Just Got Better!
AAM is excited to be offering our Answering Service to Canada! Family owned since 1973, we know the alarm industry well and the work it takes to build a successful business. AAM is a UL, ETL, FM approved, 5 Diamond Certified central station with full redundancy. We take great pride in our ability to consistently provide more features and improved quality, for the lowest possible price. We want you to leverage our technology and expertise to be better, faster, and more affordable than the competition! Let us work for YOU! For More Info please Call 833.977.1069
ALLMAR INC.
Allmar Inc., 287 Riverton Avenue
Winnipeg MB R2L 0N2
Tel: 204-668-3000
Web: www.allmar.com
ALULA
2340 Energy Park Dr Suite 100
St Paul MN 55108
Tel: 888-882-5852
Web: alula.com
ARMSTRONG’S NATIONAL ALARM MONITORING
200-144 Ilsley Avenue
Dartmouth NS B3B 1V1
Tel: 902-468-3372
Web: www.armcom.ca
Armstrong’s has been providing exceptional ULC listed alarm monitoring services to independent security dealers across Canada since 1989, with a proven track record of reliability and customer satisfaction. Our central station locations are in Moncton, NB, Dartmouth, NS, Montreal, QC, and Edmonton AB.
Armstrong’s does not sell, install or quote on security tenders, we take pride in specializing in security monitoring services for Independent Security Installers. This is the sole purpose of our business, and that is why our company slogan is “Armstrong’s is your Partner, Not your Competitor.” Monitoring should be your last worry, call us today to discuss our services and how you can become an Armstrong’s Dealer.
AUTOMATIC SYSTEMS AMERICA, INC
4005 Matte Blvd Local D
Brossard QC J4Y 2P4
Tel: 450-659-0737
Fax: 450-659-0966
Web: ca.automatic-systems.com
Automatic Systems designs and manufactures entrance control equipment for pedestrians and vehicles. With over 50 years of global presence and experience, Automatic Systems has become a leader in this security segment. We provide innovative product designs combining physical and logical security to respond to the customer’s varied needs, while exceeding the highest safety standards and best in class reliability. We are the only manufacturer that can offer an industryleading 5 year warranty and demonstrate exceptional performance with proven operation of 10MCBF. Along with input from consultants, engineers, and architects, Automatic Systems is constantly improving its standard product offerings as well as developing built-to-suit designs. We have built our business on integrity and reputation with strategic partners who put the customer first.
BBOLD GROUP
4050 Lee Vance Vw Suite 250
Colorado Springs CO 80918
Tel: 800-255-BOLD
Web: www.boldgroup.com
For over three decades Bold Group has served the electronic security industry with the most comprehensive array of alarm monitoring and integrated financial management solutions tailored to achieve optimal business performance. Our core alarm monitoring products, stages®, Manitou®, and SIMS®, are the
foremost software choices for top central stations globally. They are matched by SedonaOffice®, and AlarmBiller®, our integrated business management solutions trusted by leading security companies and dealers. Now, we can also help protect your company assets with Security Intelligence, our network monitoring system and award-winning cybersecurity platform, unmatched in the industry. To learn how to increase profitability and efficiency for your business with our full range of alarm monitoring, cybersecurity, and integrated financial management solutions, call or visit our website.
BOSCH SECURITY AND SAFETY SYSTEMS
6955 Creditview Road
Mississauga ON L5N 1R1
Tel: 647-746-1055
Web: www.boschsecurity.com
Bosch Security and Safety Systems is a leading global supplier of security, safety, and communications products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes video surveillance, intrusion detection systems, as well as access control and management systems. Professional audio and conference systems for communication of voice, sound and music complete the range. Bosch solutions are used by retail stores, critical infrastructure organizations, government agencies, healthcare facilities, office buildings, casinos, and in many other commercial and industrial environments throughout the world.
Bosch’s significant investment in research and development enables the company to regularly update existing products and introduce new technologies that are well-received by the market and help move the industry forward. Learn more at www.boschsecurity.com
CALIBER COMMUNICATIONS
107-1100 South Service Rd
Stoney Creek ON L8E 0C5
Tel: 855-755-7233
Web: www.calibercommunications.ca
Our objective is clear: the early detection and deterrence of criminal activity before it happens. Every day, we push the boundaries of the video monitoring and security surveillance landscape. Recognizing the constraints of pre-existing monitoring systems and their effects on safeguarding client assets, our highly engaged and driven team of professionals have revolutionized the remote video monitoring industry. Our team of expert hardware and software engineers have created an innovative and proprietary
security monitoring platform that synergizes the near limitless potential of technology and the intuitive recognition of a human operator. We are the future of security, today.
CAMDEN DOOR CONTROLS
5502 Timberlea Blvd
Mississauga ON L4W 2T7
Tel: 905-366-3377
Fax: 888-436-8739
Web: www.camdencontrols.com
Camden Door Controls is an industry-leading provider of innovative, high quality and competitively priced door activation and locking products. Camden backs its products with superior customer service, technical support, product delivery and warranty. Camden is ISO 9001:2008 registered, with extensive product development capabilities, and maintains a 20,000 sq ft. manufacturing facility. Camden products are designed for compliance to UL standards, building/fire codes and ADA requirements. For more information, please visit www. camdencontrols.com/
SECURITY MAGAZINE
111 Gordon Baker Rd., Suite 400
Toronto ON M2H 3R1
Tel: 416-510-5117
Fax: 416-442-2230
Web: www.canadiansecuritymag.com
For 40 years Canadian Security magazine has been the voice of the security industry in Canada. It is the leading publication in Canada for corporate security directors, life safety managers and loss prevention professionals as well as the integrators and service providers who work with them.
CANSEC SYSTEMS LTD.
3105 Unity Drive, Unit 9 Mississauga ON L5L 4L2
Tel: 905-820-2404
Fax: 905-820-0301
Web: www.cansec.com
Cansec has been designing and manufacturing access control solutions for over 30 years which are simple to install, simple to support and simple to use.
“Cutting Edge Simplicity” at its best! Our systems don’t support unlimited capacities. We wanted to but we couldn’t figure out a way to test it.
While our systems are simple, they are not lacking in features, raw power and flexibility. After 30 years honing our craft, we got really good at combining the elegance of simplicity with the powerful functionality. Other systems give you simplicity or features. We give you both. And with an industry leading 5 year warranty.
Our new Modular Access Panel (MAP) controllers support 1, 2, 4, 6 or 8 doors managed by cloud or on-site software. The MAP1 and MAP2 controllers can be provisioned for various door capacities so you only pay for what you need.
Our latest product, Webster is perfect for up to 8 doors. No software required, no subscription fees. Lots and lots of simple!
CONNECTIVITYWERX
250 Shields Crt. #21
Markham ON L3R 9W7
Tel: 416-222-0617
Web: www.connectivitywerx.com
CONTRETRON INC.
4500 Blvd Industrial, # 201 Chambly QC J3L 4X3
Tel: 514-933-5752
Web: www.contretron.com
Contretron Inc. has been the Canadian reseller for Research Electronics International LLC ( REI ) who is at the top of manufacturers innovators of electronic countermeasures equipment worldwide. Products include the Oscor Blue & Green, Talan, André, MESA & Orion. Contretron is the producer of a radio based cable location system called the RFX Series which gives fast and easy locates of service wire and cable.
DDAHUA TECHNOLOGY USA INC.
15245 Alton Parkway Irvine CA 92618
Tel: 949-679-7777
Web: us.dahuasecurity.com
Dahua Technology has been innovating security camera offerings for over 20 years. Founded with a vision for providing improved offerings to the market, Dahua has continued to maintain our focus on the importance of innovation and continual advancement in the security industry. Dahua’s goal is to provide our customers with offerings that can help them grow their business in an ever-changing technology landscape.
Our North America business puts this same focus into working alongside our customers to determine the best solutions for their installations, constantly working to implement new and more efficient technology. The Dahua USA and Canada teams are filled with dedicated and experienced industry professionals who thrive on building relationships and working to provide the best possible experience for customers.
DATACAM
INC.
9 rue Des Sesterces
Blainville QC J7C 6B3
Tel: 888-990-9961
Web: datacamnvr.com/en
DataCAM specializes in manufacturing servers exclusively for the specific needs of recording HD and SuperHD video streams, which require high speed simultaneous write / read.
We have been manufacturing this kind of servers for more than ten years now for various integrators and large companies who have specific needs and who are concerned about reliability with the best quality ratio/price on the market.
“All of our servers are built with the best components available, without compromise, because our reputation is what matters most.”
EELK PRODUCTS
3266 US Highway 70 Connelly Springs NC 28612
Tel: 828-397-4200
Fax: 828-397-4415
Web: www.elkproducts.com
ELK is a leading designer and manufacturer of customized security, automation, energy management and convenience solutions. We have created a trusted brand with simple, yet innovative products that have now become industry standards. We stand behind the products we sell with industry leading customer service, technical support and product warranties.
FACTOR ELECTRONICS
4159 McConnell Drive
Burnaby BC V5A 3J7
Tel: 778-800-1918
Web: www.factorelectronics.com
Factor Electronics is a Canadian manufacturer of audio/video products including multi-room multi-source amplifiers with complete smart phone control and Wi-Fi streaming, commercial/ professional amplifiers, audio mixers, audio matrixes, wireless and wired microphones, in-ceiling/in-wall/surface mount/pendant speakers, PA/line array speakers, subwoofers, portable wireless PA systems, volume controls and speaker
Address Section
selectors, commercial paging horns, complete infrared extenders and kits, Ultra high definition FT4/FT6 HDMI cables, HDMI balun extenders, splitters, combiners and matrixes. Factor Electronics also stocks 100’s of cables, connectors, transformers and hard to find parts to complete your jobs. Factor Electronics dealer support is second to none with free system design for any sized installation, installer phone support and dealer product training. Located in Burnaby British Columbia. 100% Canadian owned and operated. Call toll free 1-855-204-1388 or info@ factorelectronics.com
FEENICS
301-2310 St. Laurent Blvd
Ottawa ON K1G 5H9
Tel: 855-333-6427
Web: www.feenics.com
Feenics is paving the way for the future of security with innovative cloud-based access control solutions. We make it possible for organizations to systemically secure buildings, doors, and assets with Keep by Feenics, the only true access control as a service (ACaaS) platform built specifically for and hosted in the public cloud.
Designed for SMB and Enterprise markets, the powerful UI is accessible via an evergreen Windows app, web client, and mobile app. Using Mercury open field hardware, Feenics works with industryleading video, intrusion and wireless lock manufacturers, and delivers these robust solutions through its integration channel partners.
Our cyber-readiness capabilities include TLS 1.2 encryption, eliminating inbound ports, use of multi-factor authentication, penetration testing by Veracode, and no default passwords. Keep reduces TCO by eliminating traditional on-site servers, while providing high availability, redundancy, and a full disaster recovery environment.
FITCH SECURITY INTEGRATION INC.
14 Meteor Dr. Toronto ON M9W 1A4
Tel: 416-235-1818
Fax: 416-235-1226
Web: www.fitch.ca
For 40+ years Fitch has been designinginstalling-servicing the most reliable and technologically advanced end-to-end electronic security systems. Fitch prides itself on delivering superior humanverification, crime-prevention and detection and record-capture systems and with knowledgeable, friendly and fully-trained Sales-Installation-Service staff, you get a complete electronic security service –delivered with professionalism.
GGARDAWORLD
1390 rue Barré
Montréal QC H3C 1N4
Tel: 855-464-2732
Fax: 514-281-2860
Web: www.garda.com
GardaWorld is the world’s largest privately owned security services company offering a wide range of highly focused business solutions, including leading-edge security services and cash solutions.
Over 102,000 highly trained, dedicated professionals serve clients in America, Europe, Africa, Asia and the Middle East.
Our specialities include:
- Security guards
- Investigations and consulting
- Mobile patrol
- Loss prevention
- Access control
- Security systems
- Executive protection
- Recruiting and staffing
- Police support services
- Cash services
- Armoured transportation
- Fire protection & confined space monitoring
GENETEC
INC.
2280 boul Alfred-Nobel
Montreal QC H4S 2A4
Tel: 514-332-4000
Web: www.genetec.com
Genetec Inc. is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. The company’s flagship product, Security Center, is an openarchitecture platform that unifies IPbased video surveillance, access control, automatic license plate recognition (ALPR), communications, and analytics. Genetec also develops cloud-based solutions and services designed to improve security, and contribute new levels of operational intelligence for governments, enterprises, transport, and the communities in which we live.
Founded in 1997, and headquartered in Montréal, Canada, Genetec serves its global customers via an extensive network of resellers, integrators, certified channel partners, and consultants in over 80 countries.
For more information, please visit www. genetec.com
Tel: 519-822-5420
Fax: 519-822-5462
Web: www.halltel.com
Hall is a proud Canadian privately owned distributor of security and telecom solutions. We support the commercial integrator channel in coordination with our world class manufacturers.
We believe that the more effective we make our customers, the more effective we make ourselves and both of us win.
We think differently.
We continue to challenge the status quo by sourcing new products and technologies that are simple to install, simple to use and provide a high degree of functionality for our customers.
By providing these types of solutions, it allows our customers to better position themselves in front of their customers.
If you’re looking for access control and hardware, video surveillance and software, temperature sensing solutions, or audio and video interrogation room solutions, plus all of the supporting materials, we’re here to help.
500 Frank W. Burr Blvd. Teaneck NJ 07666
Tel: 877-213-1222
Web: www.hanwhasecurity.com
Hanwha Techwin offers a comprehensive line of security and video surveillance solutions which include IP cameras that support up to 8K resolution, a video management system, video and audio analytics, multi-sensor technology and device integration with a host of 3rd party application providers. Our intelligent surveillance solutions are used globally, securing people, property and data across a range of industries including retail, transportation, education, banking, healthcare, hospitality, airports and more. Visit HanwhaSecurity.com.
IIINNER RANGE
2301 Patriot Blvd Glenview IL 60026
Tel: 844-588-0874
Web: www.innerrange.com
Inner Range is the global leader in reliable, consistent, and intuitive access control and intrusion systems. Inner Range’s fully integrated suite of access control and intrusion (burglar) solutions are perfect for today’s global enterprise customers and small to medium businesses. Delivered through purpose built hardware and software products the solutions deliver unparalleled integrations with all of the leading video, audio, elevator, and technology solutions. Through these over 400 possibilities of integrations, customers can truly realize the value of each of the
integrated vendors in one single user interface provided by Inner Range. As part of a multibillion dollar company, Inner Range is able to deliver an unparalleled experience across every continent and every vertical market. You are invited to join in what 50,000+ end users and thousands of integrators already know. There is simply no finer true security solution available.
Reliable. Consistent. Instinctive.
ONTARIO BOLLARDS INC.
53 Armstrong Avenue Unit 1 Georgetown ON L7G 4S1
Tel: 289-891-8559
Fax: 905-248-3629
Web: www.ontariobollards.com
At Ontario Bollards safety isn’t just a slogan, it’s a way of life.
We are the North American distributor of the revolutionary ännt, anti-terrorism bollards.
Benefit from our 30+ years of experience planning and delivering perimeter protection products that meet your unique requirements.
ännt bollards are available in K4 and K12 ratings, offering fixed, removable, semi-automatic and fully automatic versions.
Contact us for more information.
RBH ACCESS TECHNOLOGIES
2 Automatic Road, Suite 108 Brampton ON L6S 6K8, Canada
Brampton ON L6S 6K8
Tel: 905-790-1515
Fax: 905-790-3680
Web: rbh-access.com
Since 1995 RBH Access Technologies, a Canadian Company, has been known for designing & manufacturing quality and innovative products. Sales, distribution, and support centers around the world provide solutions tailored to local customer’s needs, including a selective dealer recruitment and comprehensive training. RBH’s Access Control systems have been installed in 100 countries.
RSPNDR INC.
3080 Yonge Street Unit 4068
Toronto ON M4N 3N1
Tel: 866-477-7637
HANWHA TECHWIN AMERICA
Address Section
Web: www.rspndr.io
For security companies that want to provide faster and guaranteed response services, RSPNDR offers a nationwide network of licensed guards available at the click of a button. Our platform delivers a great customer experience, with complete transparency and guard accountability. We specialize in:
• Alarm Response
• Patrols
• Static Guard
• Fire-Watch
• Vacation Patrols
• Remote Video Response
S
SAFETY AND SECURITY SOLUTIONS
18 George Robinson Dr. Brampton ON L6Y 2X6
Tel: 416-940-0624
Web: www.safetyandsecuritysolutions.ca
SALTO SYSTEMS
950 rue Valois Suite 104
Vaudreuil-Dorion QC J7V 8P2
Tel: 514-616-2586
Web: www.saltosystems.ca
We are driven by innovation. Guided by our insights into customer needs, we deliver industry-leading, next-generation electronic locking solutions without wires and without mechanical keys. Since 2001, SALTO has been redefining the access control world by continually being first to anticipate market needs in a rapidly evolving marketplace. We set new standards in security, manageability and scalability.
SALTO hardware and software can be networked without wires to provide realtime intelligence and instant control while enabling integration with existing systems to improve manageability and enhance end-user experience.
SÉCURITÉ
QUÉBEC
111 Gordon Baker Road, Suite 400
Toronto ON M2H 3R1
Tel: 416-510-5117
Fax: 416-442-2230
Web: www.securitequebec.ca
Sécurité Québec is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Quebec security industry.
SECURITY INFORMATION SYSTEMS, INC. (SIS)
6314 Kingspointe Parkway #3
Orlando FL 32819
Tel: 407-345-1550
Web: www.securitysoftware.com
Security Information Systems, Inc. (SIS) is a global leader in alarm integration and monitoring software for the security industry. Started in 1987 with the first generation of PC-based monitoring and automation software, SIS offered an intuitive system known as Alarm Center. Today, Alarm Center remains an industry standout thanks to continuous enhancements made to Alarm Center & its tools by security experts and industryleading software engineers. Alarm Center has received certification from UL and meets the latest standards for automation systems for central monitoring stations for property protection and safety signs. In addition, it has passed the rigorous tests of the Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) and complies with ACAS and SCCVI standards required for government installations. SIS offers a wide range of products, support, and features; see why Alarm Center software products are truly leaders in the security industry.
SECURTEK MONITORING SOLUTIONS
70 1st Ave., N.
Yorkton SK S3N 1J6
Tel: 844-321-2712
Fax: 306-782-5255
Web: www.securtek.com
SecurTek is a monitoring company that uses a highly skilled workforce and long-term partnerships with independent
security companies to deliver security and management services to customers in select Canadian markets. Contact us to learn more about what we have to offer and how you can benefit from joining our Dealer Program!
TOA CANADA CORPORATION
3670 Odyssey Drive, Unit 1 Mississauga ON L5M 0Y9
Tel: 905-564-3570
Fax: 800-463-3569
Web: www.toacanada.com/products.html
SP&T NEWS
111 Gordon Baker Rd., Suite 400 Toronto ON M2H 3R1
Tel: 416-510-5117
Fax: 416-442-2230
Web: www.sptnews.ca
SP&T News is the primary source of information for dealers, installers, system integrators, resellers and specifiers working in the Canadian security industry. Through its 6 yearly issues, numerous supplements, bi-weekly e-mail newsletters and constantly updated Web site, SP&T provides Canada’s security industry with the latest news, products and trends.
TTITAN SECURITY EUROPE
2828 Boulevard Laurier Suite 700 Québec QC G1V 0B9
Tel: 180-344-6004
Web: www.titansecurityeurope.com
Titan Security Europe working alongside Titan Security Global offer CCTV , Access Control and Manned Guarding Globally. Working closely alongside some of worlds largest business operators. We provide a one stop turn key solution to your security needs. Uniformed Security Guards and Security Solutions provided efficiently and quickly around World.
TITAN SECURITY GLOBAL
27th and 28th Floors 1325 6th Ave, NY Brooklyn NY 10019
Tel: 180-344-6004
Web: titansecurityglobal.com
TOA Canada Corporation is dedicated to the development, manufacturing and distribution of premier commercial audio and security products. A reputation for high quality and reliable equipment, our security products are utilized in a variety of markets across Canada including education, healthcare, and correctional facilities.
TRENDNET
20675 Manhattan Place Torrance CA 90501
Tel: 310-961-5500
Fax: 310-961-5511
Web: www.trendnet.com
Founded in California in 1990, TRENDnet has grown to become a leading and award-winning global provider of networking and surveillance solutions to small and medium-sized businesses, and home users. The company’s vision is to build innovative, easy-to-use, and reliable Networks People Trust™. Their solutions network countless devices to enable your connected lifestyle and workplace, allowing users to share broadband access, multimedia content, and networked peripherals for anywhere connectivity. Their products are used in a wide-variety of commercial and residential applications, such as at apartments, universities, industrial factories, resorts, and more. TRENDnet’s diverse product portfolio includes switches, PoE, industrial, indoor and outdoor wireless, IP cameras, fiber, NVRs, KVM, USB, and more.
Product Section
RBH Access Technologies
Salto Systems
SecurTek Monitoring Solutions
Facial Recognition
2GIG
Aartech Canada Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
RBH Access Technologies
SecurTek Monitoring Solutions
Fingerprint
Aartech Canada Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
RBH Access Technologies
SecurTek Monitoring Solutions
Iris Recognition
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Keypad
Aartech Canada Inc.
Allmar Inc.
Camden Door Controls
Fitch Security Integration Inc.
Inner Range
RBH Access Technologies
SecurTek Monitoring Solutions
Locksets
Aartech Canada Inc.
Allmar Inc.
Camden Door Controls
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Magnetic Strikes
Aartech Canada Inc.
Allmar Inc.
Camden Door Controls
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Request to Exit
Aartech Canada Inc.
Allmar Inc.
Camden Door Controls
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Software
Aartech Canada Inc.
Caliber Communications
Cansec Systems Ltd.
Feenics
Fitch Security Integration Inc.
Genetec Inc.
Inner Range
RBH Access Technologies
SecurTek Monitoring Solutions
Telephone Entry Control
Aartech Canada Inc.
Aiphone
Allmar Inc.
Camden Door Controls
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
Inner Range
SecurTek Monitoring Solutions
Video ID Equipment
Aartech Canada Inc.
Allmar Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
ALARMS
Alarm Company/Dealer
All American Monitoring
Caliber Communications
Fitch Security Integration Inc.
GardaWorld
Safety And Security Solutions
SecurTek Monitoring Solutions
Annunciators
Aartech Canada Inc.
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Arm/Disarm Stations
Aartech Canada Inc.
Allmar Inc.
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Batteries/Power Supplies
Aartech Canada Inc.
Allmar Inc.
ELK Products
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Bells/Sirens
Aartech Canada Inc.
ELK Products
Fitch Security Integration Inc.
Inner Range
SecurTek Monitoring Solutions
Burglar Alarms
Aartech Canada Inc.
All American Monitoring
Allmar Inc.
Alula
Caliber Communications
ELK Products
Fitch Security Integration Inc.
Inner Range
Safety And Security Solutions
SecurTek Monitoring Solutions
CONTROLS/CONTROL PANELS/ CONTROL COMMUNICATORS
Communicators
2GIG
Aartech Canada Inc.
Allmar Inc.
Alula
ELK Products
Fitch Security Integration Inc.
Inner Range
Safety And Security Solutions
Security Information Systems, Inc. (SIS)
SecurTek Monitoring Solutions
Sounding Devices
Aartech Canada Inc.
ELK Products
Factor Electronics
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Temperature Alarms
Aartech Canada Inc.
All American Monitoring
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Wireless Alarm Equipment
Aartech Canada Inc.
All American Monitoring
Alula
Caliber Communications
ELK Products
Fitch Security Integration Inc.
Inner Range
SecurTek Monitoring Solutions
DEALER / DISTRIBUTOR SERVICES
Decals & Signs
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Marketing
Canadian Security Magazine
Safety And Security Solutions
SecurTek Monitoring Solutions
SP&T News Magazine
Professional Services
SecurTek Monitoring Solutions
DETECTION CONTROLS / DEVICES
Actuating Devices
Aartech Canada Inc.
Allmar Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Door Control/Panic Hardware
Aartech Canada Inc.
Allmar Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Evacuation Systems
All American Monitoring
Fitch Security Integration Inc.
Fire Detectors
Aartech Canada Inc.
All American Monitoring
Fitch Security Integration Inc.
GardaWorld
SecurTek Monitoring Solutions
Gas Detectors
Aartech Canada Inc.
All American Monitoring
Fitch Security Integration Inc.
GardaWorld
SecurTek Monitoring Solutions
Indicators, Audible/AV
Aartech Canada Inc.
Factor Electronics
Fitch Security Integration Inc.
Metal Detectors
Fitch Security Integration Inc.
Smoke Detectors
Aartech Canada Inc.
All American Monitoring
Alula
ELK Products
Fitch Security Integration Inc.
GardaWorld
SecurTek Monitoring Solutions
Sprinkler System Supervision
All American Monitoring
Fitch Security Integration Inc.
Testing Devices & Accessories
Aartech Canada Inc.
All American Monitoring
Contretron Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
ENTRY / EXIT SCREENING SYSTEMS
Optical Turnstiles
Allmar Inc.
Automatic Systems America, Inc
Fitch Security Integration Inc.
FIRE & LIFE SAFETY
CO Detectors
Aartech Canada Inc.
All American Monitoring
Alula
ELK Products
SecurTek Monitoring Solutions
Control Panels
Alula
ELK Products
GardaWorld
SecurTek Monitoring Solutions
Enclosures
ELK Products
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Mass Notification
SecurTek Monitoring Solutions
TOA Canada Corporation
Notification Devices
ELK Products
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
TOA Canada Corporation
Power Supplies
ELK Products
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Pull Stations
Aartech Canada Inc.
All American Monitoring
Smoke Detectors
Aartech Canada Inc.
All American Monitoring
Alula
ELK Products
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Testers
Aartech Canada Inc.
SecurTek Monitoring Solutions
GUARD SERVICES
Guard Response
All American Monitoring
Bold Group
GardaWorld
RSPNDR Inc.
SecurTek Monitoring Solutions
Titan Security Europe
Guard Tour
All American Monitoring
GardaWorld
RSPNDR Inc.
SecurTek Monitoring Solutions
Titan Security Europe
HOME AUTOMATION
Communication Equipment
Aartech Canada Inc.
ELK Products
TOA Canada Corporation
Product Section
Custom Installed Sound & Video Systems
Factor Electronics
Environmental and Energy Systems
Aartech Canada Inc.
SecurTek Monitoring Solutions
Home Controls
Aartech Canada Inc.
ELK Products
SecurTek Monitoring Solutions
Home Theatre
Aartech Canada Inc.
Factor Electronics
HVAC Controls
2GIG
Aartech Canada Inc.
SecurTek Monitoring Solutions
Indoor/Outdoor Systems
Aartech Canada Inc.
GardaWorld
SecurTek Monitoring Solutions
Intercoms/Paging Devices
Aartech Canada Inc.
Aiphone
Dahua Technology USA Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Lighting & Low Voltage
Aartech Canada Inc.
SecurTek Monitoring Solutions
Network/Integration Products
Aartech Canada Inc.
ELK Products
Hall Telecommunications Supply Ltd.
Inner Range
SecurTek Monitoring Solutions
TOA Canada Corporation
TRENDnet
Wire & Cable
Aartech Canada Inc.
TRENDnet
ID SYSTEMS AND SUPPLIES
Employee/Visitor Badges
Feenics
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
High Security ID Equipment
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Instant Photo ID Equipment
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Smart Cards
Feenics
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
INDUSTRY RESOURCES
Market Research
Canadian Security Magazine
Sécurité Québec
SP&T News Magazine
Training Materials/Services
Sécurité Québec TRENDnet
IT SECURITY
Application Security
Bold Group
Security Information Systems, Inc. (SIS)
Cloud Computing Bold Group
Data Loss Protection Bold Group
Database Security Bold Group
Digital Rights Management Genetec Inc.
Encryption TRENDnet
Enterprise Management Genetec Inc. TRENDnet
Firewalls TRENDnet
Identity Management Genetec Inc.
Intrusion Detection & Prevention Systems
Bold Group Caliber Communications
Log Management TRENDnet
Managed Services Titan Security Global
Mobile Security Titan Security Global
Network Security Bold Group TRENDnet
Racks & Cabinets
Hall Telecommunications Supply Ltd. TRENDnet
Remote Access Bold Group TRENDnet
Security Information Management Bold Group
Security Information Systems, Inc. (SIS)
SSL VPN
Storage
Hall Telecommunications Supply Ltd.
VoIP Security Web Content Management TRENDnet
Wireless Security Caliber Communications
LOCKS / SAFES / DOOR HARDWARE
Combination Locks
SecurTek Monitoring Solutions
Computer Locks
SecurTek Monitoring Solutions
Door Hardware
Allmar Inc.
SecurTek Monitoring Solutions
Electromagnetic Locks
Aartech Canada Inc.
Allmar Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
High Security Locks
Allmar Inc.
SecurTek Monitoring Solutions
Key Control Systems
Allmar Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Keyed Locks and Padlocks
Allmar Inc.
SecurTek Monitoring Solutions
Keyless Locks
Aartech Canada Inc.
Allmar Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Safes and Vaults GardaWorld
SecurTek Monitoring Solutions
Cloud Computing Feenics
Genetec Inc.
Installation Tools ELK Products
TRENDnet
Security Product Distributor
Aartech Canada Inc.
Allmar Inc.
Caliber Communications
Hall Telecommunications Supply Ltd.
Titan Security Global
TOA Canada Corporation
Security Systems Integrator
Caliber Communications
Fitch Security Integration Inc.
Safety And Security Solutions
MONITORING EQUIPMENT / SYSTEMS / SERVICES
Alarm Monitoring Software
Bold Group
Genetec Inc.
Security Information Systems, Inc. (SIS)
SecurTek Monitoring Solutions
Central Station Equipment
Security Information Systems, Inc. (SIS)
SecurTek Monitoring Solutions
Central Station Monitoring Services
a.p.i. Alarm Inc
All American Monitoring
GardaWorld
Security Information Systems, Inc. (SIS)
SecurTek Monitoring Solutions
Command & Control
Genetec Inc.
Security Information Systems, Inc. (SIS)
SecurTek Monitoring Solutions
Outdoor Perimeter Protection
Fences
Fitch Security Integration Inc.
Gate Operators
Aartech Canada Inc.
Automatic Systems America, Inc
Fitch Security Integration Inc.
Outdoor Intrusion Sensors
Aartech Canada Inc.
ELK Products
Fitch Security Integration Inc.
Perimeter Barriers/Deterrents
Aartech Canada Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
Ontario Bollards Inc.
Security Doors
Automatic Systems America, Inc
Security Lighting
Aartech Canada Inc.
Turnstiles
Aartech Canada Inc.
Automatic Systems America, Inc
Fitch Security Integration Inc.
PROCEDURAL SECURITY
Asset Protection
Caliber Communications
Fitch Security Integration Inc.
Genetec Inc.
Titan Security Europe
Business Continuity
Bold Group
Data Back Up / Storage
Fitch Security Integration Inc.
Incident Management
Genetec Inc.
Security Information Systems, Inc. (SIS)
Titan Security Europe
Investigations
Genetec Inc.
Loss Prevention
Caliber Communications
Fitch Security Integration Inc.
Genetec Inc.
Titan Security Europe
Risk Analysis
Fitch Security Integration Inc.
GardaWorld
Titan Security Europe
Risk Management
GardaWorld
Security Audits
Fitch Security Integration Inc.
Titan Security Global
Security Consultant
Caliber Communications
GardaWorld
Titan Security Europe
Titan Security Global
Security Training & Education
GardaWorld
Titan Security Global
Travel Security / Safety
GardaWorld
Vulnerability & Risk Assessment
Fitch Security Integration Inc.
GardaWorld
PUBLIC SECURITY & SAFETY
Anti-Terrorist
Titan Security Europe
Cutting edge simplicity®
Communications
Genetec Inc.
Hall Telecommunications Supply Ltd.
TOA Canada Corporation
Detection
Genetec Inc.
Hall Telecommunications Supply Ltd.
Titan Security Europe
Perimeter & Barrier Protection
Caliber Communications
Fitch Security Integration Inc.
Genetec Inc.
Hall Telecommunications Supply Ltd.
Titan Security Europe
Port & Cargo
Titan Security Europe
SENSORS
Contacts/Switches
Aartech Canada Inc.
Alula
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Dual Technology Sensors
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Flood Alarms
Aartech Canada Inc.
All American Monitoring
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Glass Protection
Aartech Canada Inc.
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Light Control Motion Sensors
Aartech Canada Inc.
SecurTek Monitoring Solutions
PIR Sensors
Aartech Canada Inc.
Alula
Caliber Communications
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Proximity Sensors
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Screen Sensors
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Vehicle Detection
Aartech Canada Inc.
Caliber Communications
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
SOUND / COMMUNICATION EQUIPMENT
Loudspeakers
Aartech Canada Inc.
Factor Electronics
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
TOA Canada Corporation
Music-Intercom Systems
Aartech Canada Inc.
Aiphone
TOA Canada Corporation
Public Address Systems
Factor Electronics
Fitch Security Integration Inc.
TOA Canada Corporation
Racks & Cabinets
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
Radio Communication Equipment
Aartech Canada Inc.
SPECIAL PURPOSE PROTECTION
Covert Surveillance Equipment
Aartech Canada Inc.
Caliber Communications
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
TRENDnet
Medical Alert Systems
Aartech Canada Inc.
Fitch Security Integration Inc.
GardaWorld
SecurTek Monitoring Solutions
Panic Buttons
Aartech Canada Inc.
All American Monitoring
Alula
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Personal Protection Devices
Aartech Canada Inc.
Fitch Security Integration Inc.
GardaWorld
SecurTek Monitoring Solutions
Power Supply
Aartech Canada Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Security Windows
Surge Protectors
Aartech Canada Inc.
ELK Products
Hall Telecommunications Supply Ltd.
VIDEO SURVEILLANCE
Consoles
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Data Storage
Aartech Canada Inc.
DataCAM inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Data Transmission
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Digital Recorders
Aartech Canada Inc.
DataCAM inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
Safety And Security Solutions
SecurTek Monitoring Solutions
TRENDnet
Housings, Enclosures, Mounting Equipment
Aartech Canada Inc.
ELK Products
Fitch Security Integration Inc.
SecurTek Monitoring Solutions TRENDnet
IP Video Surveillance/Solutions
Aartech Canada Inc.
Allmar Inc.
Alula
Bold Group
Caliber Communications
Dahua Technology USA Inc.
DataCAM inc.
ELK Products
Fitch Security Integration Inc.
GardaWorld
Genetec Inc.
Hall Telecommunications Supply Ltd.
Hanwha Techwin America
Safety And Security Solutions
SecurTek Monitoring Solutions TRENDnet
Lenses
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Monitors
Aartech Canada Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Multiplexers
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Pan/Tilt Mechanisms
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions TRENDnet
Repair and Maintenance
Aartech Canada Inc.
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Software
Aartech Canada Inc.
Fitch Security Integration Inc.
Genetec Inc.
SecurTek Monitoring Solutions TRENDnet
Switchers
Aartech Canada Inc.
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions TRENDnet
Thermal Cameras
Aartech Canada Inc.
Caliber Communications
Fitch Security Integration Inc.
Hall Telecommunications Supply Ltd.
SecurTek Monitoring Solutions
Time-Lapse Recorders
Caliber Communications
Fitch Security Integration Inc.
SecurTek Monitoring Solutions
Video Management Systems (VMS)
Aartech Canada Inc.
Fitch Security Integration Inc.
Genetec Inc.
Hall Telecommunications Supply Ltd.
Hanwha Techwin America
SecurTek Monitoring Solutions TRENDnet
Video Motion Detectors
Aartech Canada Inc.
Fitch Security Integration Inc.
Safety And Security Solutions
SecurTek Monitoring Solutions TRENDnet
WIRE & CABLE
Coaxial Cable
Hall Telecommunications Supply Ltd.
Fibre Optic
ConnectivityWerx
Hall Telecommunications Supply Ltd.
Plenum Cable
Hall Telecommunications Supply Ltd.
Speaker Wire
Hall Telecommunications Supply Ltd.
Structured Wiring
Aartech Canada Inc.
ConnectivityWerx
ELK Products
Hall Telecommunications Supply Ltd.
Wire & Cable Testers
Aartech Canada Inc.
Hall Telecommunications Supply Ltd. TRENDnet
Wire Assemblies
Hall Telecommunications Supply Ltd.
WIRELESS
Digital Communication
Fitch Security Integration Inc.
Multiplexers
Fitch Security Integration Inc.
Radio Telemetry
Fitch Security Integration Inc.
Remote Monitoring
Alula
Bold Group
Caliber Communications
Fitch Security Integration Inc. TRENDnet
Wireless Communication Equipment
Caliber Communications
Fitch Security Integration Inc.
TOA Canada Corporation TRENDnet
Wireless Controls
Aartech Canada Inc.
Alula
Fitch Security Integration Inc.
Product Previews Locks and Door Hardware
Multifunction wall system dormakaba
UNIQUIN is a new interior, demountable multifunctional wall system for commercial office room configuration. With the future of office design changed from the pandemic, UNIQUIN offers the possibility to individually design and separate interior space with glass. The coordinated design of all components is flexible, functional and allows for subsequent modifications, if required. In addition, the high STC rating creates acoustic performance and helps absorb sound waves for reduced sound transmission room to room. www.dormakaba.com
Anti-passback feature
ProdataKey
ProdataKey has added Anti-Passback to the programmable features of its pdk io cloud access control platform. Anti-Passback requires individuals who have scanned through an entry reader to scan out through a corresponding exit reader before their credentials can be used to re-enter the premises. Anti-Passback rules are defined through the pdk.io software. They may be applied to locations where users pass through designated entrances and exits, like parking garages, and secure areas such as data centres and laboratories that regulate both entry and exit. The feature may also be applied at turnstiles. www.prodatakey.com
Electronic lock SALTO
The SALTO XS4 One Deadlatch electronic lock is part of the XS4 platform adding a new design with a new built-in reader. It includes the latest electronic components – RFID (MIFARE DESFire and HID iCLASS Seos) and BLE - Bluetooth Low Energy NFC - Near Field Communication. The reader is available in both black and white, has a narrow profile and is designed to fit most aluminum-framed doors. Using smart keys and mobile technology with the SALTO XS4 One DL electronic lock allows users to manage access rights. www.saltosystems.com
Anti-ligature locksets
Marks USA
Touchless switch
Dortronics Systems
The 5-Point Ligature-Resistant Slide Behavioral Health Models are Grade 1 anti-ligature locksets, available in cylindrical and mortise. The solid stainless steel handle slides down freely in the locked or unlocked position and is tamper-proof. They meet the latest BHMA 156.34 Anti-Ligature trim standard, accepted by OMH, NYS Office of Mental Health Patient Safety Standard and are JHACO approved. They are also available with GermAway anti-microbial finish, a built-in germ barrier that inhibits microbial growth of dangerous microorganisms, mold, mildew and fungi. www.marksusa.com
Drywall frames
Mesker
The DW Series Hollow Metal Drywall Frames from Mesker, part of dormakaba Group, offers quick installation with the corner locking system. The top corners “lock” together to avoid the need for fasteners often seen in traditional drywall frames. The new corner design does not require screws for fire rating. Additionally, it ships with a primed finish only, allowing the user to apply their own finish that best matches their facility. The DW Series frame features a 16-gauge, galvanized steel frame for enhanced strength, corrosion resistance and added security. It offers a UL and Intertek Fire rating of up to 90 minutes and is certified by the Steel Door Institute (SDI). www.meskerdoor.com
Surface boxes
Camden Door Controls
Camden Door Controls has introduced new ‘SER” surface boxes and extension rings that provide a complete solution for new construction. In addition, they provide a simple and robust solution when replacing round wired and manual push plate switches with either Camden’s wired or wireless SureWave no-touch switches or Kinetic no-battery wireless switches. These new mounting options include a 6” round surface box with extension ring and 4-1/2” round surface box with extension ring. www.camdencontrols.com
Dortronics’ 5278 Touchless Proximity Switch utilizes optical infrared technology, and the imbedded sensors pick up motion within a 4” range. A simple wave of the hand activates the switch. No hand contact is required. The illuminated LED ring allows for visibility under low light conditions. A red LED signifies standby mode and turns green when activated. The company’s 6612 Request to Exit Motion Sensing Door Release offers fast, accurate detection with easy field adjustments, plus range and sensitivity controls. The slim design allows mounting of the unit above any door.
www.dortronics.com
Cylindrical lock
PDQ
PDQ announced the introduction of the SF Series Grade 2 Standard Duty Cylindrical Lock. The SF is a cylindrical lock solution suitable for multi-family, senior living, student housing, and light commercial applications. The SF shares common levers and finishes with the company’s Grade 2, SD Cylindrical and CL Interconnected locks, so it’s possible to mix and match for a uniform look. Four functions include Privacy, Passage, Entrance, plus Single Dummy, and there are five designer levers to choose from, as well as six architectural finishes including black. www.pdqlocks.com
Counterforcecelebratedits25thanniversarylastyear. Overthe last yearsCounterforcehaswitnessedmanychangesto industry haskeptupwiththesetechnologicalchanges. systemitsbasicform,anyalarmeventfromamonitoredsecurity willsound localsirenandsend signaltoadedicatedalarmmonitoringfacility.TheMonitoringCentrereceivesthe signalandfollowsstrictproceduresininitiatinganappropriate response.Whilethebasicprocesshasn’tchanged,whathaschanged thenumberofdifferenttypesoftechnologiesavailabletodeliver alarmsignaltothemonitoringstation.
Product Previews
PoE+ adapter/converter
Altronix
The new NetWay3012P PoE+ Adapter/Converter provides 12VDC and PoE/PoE+ (30W combined) to power two devices simultaneously, accommodating PoE cameras and external microphones, control boards, switching equipment and more. The NetWay3012P allows installers to utilize a single structured cable to deploy and power both a PoE device and an analogue device together. NetWay3012P passes PoE+ from any midspan/injector and converts PoE to 12VDC up to 2A with a total of 30W combined. It is TAA and NDAA compliant, and backed by a lifetime warranty. www.altronix.com
Visitor management solution
Maxxess
Maxxess has released a major update to its eVisitor visitor management solution with new mobile access integrations and touchless reader choices. The new release includes options for mobile access control using smartphones, with authorized visitors and site users now able to pass through secure entrances using a choice of contactless and touchless methods, including secure GDPR-compliant biometrics. eVisitor now allows access to be granted when users place their phones in front of a reader like a standard card. www.maxxess-efusion.com
Antimicrobial USB drive Microban
Mass spec device 908 Devices
The MX908 with Aero enables real-time monitoring for aerosolized threats, including aerosolized chemical warfare agents, fourth-generation agents, pharmaceutical-based agents, opioids and more. The MX908 provides immediate actionable results to guide response protocols for responders,. The handheld device can now detect and identify a broader range of cathinones and cannabinoids as well as select phenylethylamines. A new Bluetooth capability allows responders to facilitate data transfer and accelerate support in the field.
www.908devices.com
Streaming device
VuWall
VuWall announced the expansion of its VuStream encoder and decoder family with the new VuStream 510 appliance. Fully SDVoE compatible, the VuStream 510 encodes and decodes in the same device. It distributes 4K60 4:4:4 digital video and audio over standard IP network switches with no latency and supports DisplayPort and HDMI auto-switching. The VuStream 510 series enables the extension, switching and compositing of real-time signals using standard 10Gb network hardware.VuStream 510 is interoperable with other third-party SDVoE-supported solutions.
www.vuwall.com
In-car video system
Panasonic i-PRO Sensing Solutions
Panasonic i-PRO Sensing Solutions’ new in-car video (ICV4000) system features a video processing unit (VPU4000), high-speed processing, wireless networking, new security features, improved image quality and easier deployment. The new ICV4000 employs the MPEG-4 recording format and uses security features such as SSD drive lock and AES/256 data encryption at rest, which ensure that evidence data is completely secure. The ICV4000 offers full 1080p HD recording along with a wider field of view and multiple optical/digital zoom levels.
www.i-pro.com/ICV4000
Microban announced a partnership with storage company Verbatim resulting in USB sticks enhanced with antimicrobial product protection. This key feature keeps USBs cleaner for longer, inhibiting bacterial growth and providing added confidence for customers, according to the company. Microban antimicrobial technology is fully integrated into the USBs at the point of manufacture, and works by reducing the growth of surface bacteria, disrupting the vital life processes and biological functions that enable proliferation and reproduction of microbes. The built-in technology cannot be washed away. www.microban.com
Product Previews
Cloud-hosted platform
Connected Technologies
Connect ONE is a cloud-hosted management platform for system integrations. With the Safe Passage module for access control user authorization and ScanPass mobile credential, dealers and their customers have the latest services to manage multiple locations through one user interface. Connect ONE works with Bosch B and G, DMP XR/XT, ELK M1 and Honeywell Vista Turbo security and access control panels. It also integrates with ASSA ABLOY Aperi wireless locks as well as Digital Watchdog, OpenEye, ExacqVision and Eagle Eye Networks video technologies. simplifywithconnectone.com
Video management software
Qognify
Version 6.1 of Ocularis video management software (VMS) includes deep integration of Briefcam video analytics. Based on a flexible plugin-based architecture, the Qognify Analytics Interface (QAI) enables customers to connect third party video analytics tools to their Ocularis system, thus supporting both camera and server-based applications. As the access to Briefcam functions is directly woven into the Ocularis VMS client, the operator can now manage the entire investigation workflow from a single user interface. Ocularis 6.1 also bolsters post-incident investigation and reporting.
www.qognify.com
Sirens/Strobes
STI
STI’s line of round and rectangular Select-Alert sirens/strobes are a way to alert to unauthorized use, theft or vandalism, as well as unwarranted exits and entries. The combination of alert and bright flashing LEDs offers protection for a variety of urgent situations, by helping to draw immediate attention to the area. For use with cabinets, or mount above doors, to the wall, or the ceiling, the Select-Alert Mini Controllers feature a round or rectangle shape, and 32 selectable sounds with volume control. www.sti-usa.com
Cellular access control
Alarm Lock
Outdoor loudspeakers
Nortek Control
AirAccess is a cellular-based access control system, which, according to the company, makes the system connections for its installer quickly and easily via cellular communications networks, outside the customers’ network, firewall and/or IT department. Fully scalable for a few doors and users to hundreds, AirAccess offers accounts a mobile app with built-in credential and control plus SMS notifications, on-demand reports and real-time emergency monitoring. It combines cellular-based installation and operation, plug-and-play setup and software with a 5-step wizard. www.alarmlock.com
Research software Teledyne FLIR
Proficient Protege rock and planter loudspeakers are designed to blend into their surroundings while bringing high-quality speaker sound to outdoor spaces. The two new Proficient rock speakers (PAS-RS6 and PASRS8i) are available in granite, speckled granite, sandstone and shale brown. The new planter speaker (PAS-PS6Si) comes in a natural weathered concrete finish and is designed to be used with live plants. Each outdoor speaker cabinet comes with shaped low-diffraction MicroPerf aluminum grilles.
www.nortekcontrol.com
Lectern in custom colours
This new release of FLIR Research Studio software includes both a Professional Edition with FLIR Research Studio Player, designed for research and science applications requiring data capture and analysis and an upgraded version of the FLIR Research Studio Standard Edition. Both the Standard and Professional Editions are now offered as one-year subscriptions or perpetual licences. The new Research Studio Standard Edition includes several updates including improvements in data recording and export. Connectivity options have also been enhanced across both editions with the Professional Edition supporting the FLIR High-Speed Data Recorder (HSDR). www.flir.com
Centralized software
Hikvision
Hikvision’s HikCentral Professional platform provides a centralized software solution to remotely view and manage all facets of an organization’s integrated physical security systems. The advanced platform delivers integration and management capabilities for video surveillance, access control, video intercom and various specialty solutions such as under vehicle surveillance, along with a host of embedded intelligent analytics and system analysis tools. HikCentral Professional provides full featured VMS operation with remote management across multiple sites. www.hikvision.com
AmpliVox Sound Systems
AmpliVox Sound Systems is rolling out a multimedia lectern — the 3253 AmpliVox Collegiate Pinnacle Lectern is available in the colour and/or optional logo of any school. The lectern is made of durable hard shell plastic, making it weatherproof and scratch-resistant. The SW3253 model includes a built-in wireless sound system that can reach audiences up to 2,000, in rooms up to 20,000 square feet. It has a 150 watt amp, built-in Jensen design speakers, 16-channel wireless receiver, electret condenser mic, choice of wireless mic and includes Bluetooth capability. www.amplivox.com
Network management TRENDnet
TRENDnet Hive is an advanced network cloud manager designed to simplify and centralize network management and monitoring. Receive intuitive alerts and critical notifications to network issues. No special apps are required — use a web browser to manage multiple networks. Hive is also scalable for future expansions and upgrades. Hive is compatible with select business-class TRENDnet networking hardware. The Hive system launches with support for select TRENDnet Web Smart Switches and PoE Web Smart Switches. www.trendnet.com/hive
Coaxial cable assemblies
NAI
NAI introduces the first of its STEADY LINK line with the rugged Series-C Half-inch Low PIM Corrugated Coaxial Cable Assemblies. These 50 ohm coax jumpers are designed to address the dramatic increase in the use of mobile devices by providing interconnect solutions for radios and antennas required to service 4G LTE and 5G on cell towers and microcells. The new Series-C Halfinch Low PIM Coax Jumpers are used to connect transmitters, receivers, antennas and other equipment with simple plug and play installation. www.nai-group.com
Updated VMS
Dahua Technology
Version 8.0 of DSS Video Management Software incorporates a smaller file size for the installation package, faster startup time and a secure design. Cloud deployment is supported by AWS and virtualization software is supported by VMware. The interface is available in more than 20 languages and features a revitalized UI/UE design. The storage duration of each video channel can be configured and there is secure encryption on network transmission, storage, download and export. www.dahuasecurity.com
Wireless supervisory system
Potter Electric Signal Company
The SignaLink Bridge Wireless Supervisory System will now allow users the ability to use fully supervised wireless communication between dry contact devices. The SignaLink Bridge removes the need to hard wire dry contact devices to each other and operates on a 2.4 GHz frequency. Each SignaLink device has a maximum communication range of 800’ with a weather and UV resistant polycarbonate enclosure that is NEMA 4 rated for outdoor applications.
www.pottersignal.com
SAY GOODBYE TO MECHANICAL KEYS
SALTO’s easy to install products, like the XS4 Mini, make it simple for locksmiths and security pros to upgrade and replace mechanical-key-operated locks with the latest in electronic access control.
Learn more at saltosystems.ca
Product Previews
Cameras with IoT security
Vivotek
Vivotek recently announced the upgraded outdoor IB9367EHT-v2 (Bullet) and FD9367EHTV-v2 (Dome) and indoor FD9167-HT-v2 (Dome) network cameras with Trend Micro IoT Security. The cameras provide 1920x1080 resolution at up to 60 fps with two lens alternatives: a wide 2.7-13.5 mm lens and a telephoto zoom 5-50 mm lens. The cameras feature Vivotek SNV, WDR Pro and Smart IR II technology for clear image quality in both low light and high contrast environments.
www.vivotek.com
Compact monitors
TRU-Vu Monitors
The new VM-13.3G 13.3” monitors are compact (12” x 7” x 1.5”). The new video displays provide image quality and long-term reliability. They feature 1920 x 1080 Full HD resolution and 400 nits of brightness. The rugged powder-coated steel enclosure and TRU-Tuff treatment ensures maximum shock and vibration resistance. An operating temperature of -4° to +158°F means that these units can operate in nearly any environment. The monitors are suited for manufacturing plants, construction, military/fire/ police vehicles, surveillance systems and more. www.tru-vumonitors.com
Weather-resistant receptacle
Leviton
The Decora Weather-Resistant Receptacle is available in a 15A model and is tamper-resistant for added child safety, providing protection against injury with a built-in shutter mechanism which helps to prevent foreign objects from being inserted into outlets. The Leviton Decora Weather-Resistant Receptacle is built to withstand exposure to the elements and is made with UV stabilized materials and corrosion resistant materials that stand up to the harsh elements of the outdoors.
www.leviton.com
IR moving camera Bosch
Bosch has introduced the new Autodome IP starlight 5100i IR moving camera with a new 1/1.8 inch sensor offering 4-megapixel resolution and 30x optical zoom. It offers HDR X combined with starlight technology and dual illumination –— integrated IR and white light — to capture images that can distinguish individuals or objects. With built-in Artificial Intelligence (AI), the camera, when idle, supports operators with object detection in areas of interest to enhance safety in city surveillance and perimeter protection applications.
www.boschsecurity.com
WEISER MOVES INTO THE FUTURE
Coming Fall 2021, with our new Home Connect 620 smart lock, we are moving into the future by utilizing the new ZW700 chip and a faster gearbox that improves battery life and faster latch operation.
The ZW700 chip offers many different enhancements to this product offering including:
