SPT - October 2020

Serving Installers, Dealers and Integrators Across Canada

2020 Integrator of the Year

George Fletcher and Mission 500

Founder reflects on two decades of helping children through industry-based charity p. 6

Selling your business during COVID-19

How the M&A market has adapted to the pandemic p. 12

Safety solutions for back to school

Precautions and procedures have

Tyson McCann, security solution custom integration project manager (left) and Eddison Sambury, lead project manager, Fibertel Communications

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Contents October 2020

Neil Sutton

Alanna Fairey

Cover Image: Fibertel Communications

By Neil Sutton

WCrucial collaboration

e’ve all got a lot to think about as fall begins.

It’s traditionally a time when vacations wind down, kids go back to school, and we find that extra gear to propel ourselves towards the challenges that the last quarter of the year will bring. Of course, back to school, both for K-12 and university students, brings challenges no one could have foreseen last September.

The image of our children wearing face masks and staying six feet away from their classmates to prevent the spread of a virus seems more suited to a movie-of-the-week than the reality we will undoubtedly share for months to come. We explore this scenario in this issue of SP&T and take a closer look at some of the measures schools are putting in place to mitigate COVID-19 spread.

One thought that has really been on my mind lately is, how would we have coped with this pandemic 10 years ago? Or 20 years ago? What if this had happened in the 1990s, when the Internet was still in its infancy? If there’s something we can be grateful for, it’s that the infrastructure we have in place today has allowed us to communicate with each other almost effortlessly.

I’ve heard mixed reactions to the current workfrom-home situation many of us are facing, from those who love its flexibility and lack of commute, to others who lament the loss of office culture, coffee meetings and face-to-face communication. But I

don’t know anyone who hasn’t in some way benefited from video communication as means to basically keep going.

Our new regular video series, Security Coffee Break, utilizes the split-screen format we’ve all become so familiar with. We’re able to check in with industry figures like Chris Currie, president of Damar Security, and Jacquelyn Davies, VP of sales at Bosch Canada, and share their observations with our audience. (Check our website for more videos — we’re adding them bi-weekly.)

Edmonton-based Fibertel Communications was recently acknowledged as Integrator of the Year, sponsored by Anixter Canada, for a project that relied on detailed and almost constant coordination between project partners (read our cover story for more details). The vast majority of this project was completed before the pandemic set in, but there were still details to manage in March and more recent months. Collaboration moved online and teams had to coordinate by video conference rather than face-to-face. But that option is at least there, as it is for most of us.

It can be difficult to keep morale high when circumstances are so challenging, but I think we can all appreciate the fact that communication barriers are as low as they’ve ever been.

@SecurityEd

Your Partner in Securing Canada Security Products & Technology News is published 8 times in 2020 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services, as well as on product areas related to the security industry.

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LINE CARD

George Fletcher’s two decades with Mission 500

After more than 20 years with children’s charity Mission 500, founder George Fletcher says he has made the difficult decision to step away from its day-to-day operations and hand over the reins.

“It’s gathering critical mass. It’s really exciting where it can go from here.”

— George Fletcher, Mission 500

Mission 500 was established in 1998 by Fletcher, a Canadian who resides in the U.S., as a catalyst for his company to help 500 underprivileged children in Latin America through a donation program. In 2007, it re-emerged as a security industry-wide venture, helping hundreds more children and families, first in partnership with World Vision and then with other groups that support children and youth development globally.

Mission 500 came into Fletcher’s life as an epiphany. A tireless entrepreneur, Fletcher says he was giving so much of himself to his business, he came to a recognition that there had to be other meaningful ways to direct his energy.

“That was how Mission 500 was born. The realization of, ‘What are your priorities in life?’ Ever since then, I never approached work in the same way again. My whole mindset in terms of work-life balance has changed. Giving of my time or money became a priority — it had to be central to whatever I did. I’ve tried to stay true to that.”

Fletcher’s hands-on approach to Mission 500 has taken him around the world. Last year, he was involved in 11 events in five different countries.

The organization has expanded on its original mandate to include fund-raising efforts such as 5K runs at ISC West; baseball, golf and hockey tournaments; security industry functions; and more recently, virtual events. Mission 500 has also led projects that help communities coping with the tragic consequences of natural disasters like hurricanes.

Fletcher estimates that more than 150 organizations and over 2,000 volunteers have engaged with Mission 500 to support its efforts to make the world a better place for children. Its partners include associations like the Security Industry Association, media outlets and dozens of companies, including Altronix, Axis Communications, HID Global and Napco,

that support charitable endeavors through fund-raising and volunteerism.

In Canada, Mission 500’s Canadian committee has actively grown awareness of the charity through promotion at several Canadian Security Association events. SP&T News and Canadian Security are both supporters of Mission 500, organizing and hosting its annual security industry hockey tournaments in Toronto for the last five years. Since its inception, the Mission 500 Hockey Classic has raised money for such organizations as World Vision, Toronto Crime Stoppers and Peel Crime Stoppers.

“George was instrumental in getting me started with Mission 500 several years back,” says Paul Grossinger, Mission 500’s Canadian chair, Hockey Classic tournament organizer and group publisher of SP&T News. “George is an inspiration to all of us in the security industry. His leadership and compassion has made many of us stop and think of the importance of helping children in need.”

Fletcher says it took him two years to arrive at the difficult decision to step back from Mission 500 and pursue some of his other life

goals. But the support the organization has garnered over the years will assure its future and continued growth, he says. Mission 500’s advisory and executive boards now include more than 25 security industry professionals.

“It’s gathering critical mass. It’s really exciting where it can go from here. There’s great leadership; there’s a great, committed volunteer group,” says Fletcher.

Ken Gould, Mission 500’s chairman of the board since 2019, says Fletcher’s enthusiasm for the organization is inspirational. “His passion for it was just amazing. George was the sounding board for me.”

“George really was the driver and inspiration behind Mission 500 and is responsible for this whole thing coming together,” adds Vince Galdi, CEO of LRG Marketing Communications and Mission 500 board member. “He did a fantastic job getting it off the ground and recruiting people who are now tasked with continuing the good work and building on it further and that’s what we plan to do…. Of course, we’re sorry to see George go, but we wish him the best.”

Fletcher may be moving away from Mission 500, but some aspects will remain close.

“It will always be something I’ll be attuned to,” he says. “I’ll hop on a plane to Puerto Rico and fix roofs… I’ll go and pack backpacks at a local school to donate to school kids. If I’m available, I’ll step up. That’s my favourite part of the whole thing. It’s not sitting in a board room deciding strategy. That’s fun, but the best part is in trenches, interacting with the kids and the families.”

George Fletcher (right) with his wife Andrea and Alan Forman, VP of marketing, Altronix, at the launch of Mission 500 Mexico, in 2007.

Fletcher at a Mission 500 project in Tanzania.

LINE CARD

Applications

Threat detection platform deployed in Cincinnati

Patriot One Technologies’ PATSCAN Platform will be deployed in the City of Cincinnati, Ohio. Integration partner Ginter Electrical Contractors is responsible for the deployment.

“Working with Ginter Electrical and the City of Cincinnati to deploy our PATSCAN Platform in select government venues is a great opportunity to demonstrate how private industry and government can work together to ensure the public’s safety,” said Martin Cronin, Patriot One CEO, in a statement. Five PATSCAN Multi-Sensor Covert Threat Detection Platforms were provided to Ginter Electrical. Deployment locations were not disclosed.

“We pride ourselves on being a forward thinking, innovative Midwest city, always looking for ways to enrich our residents’ and visitors’ lives, while keeping them safe,” said interim city manager Paula Boggs Muething.

Appointments

Winnipeg church streams services during pandemic

Saint Demetrios Greek Orthodox Church in Winnipeg needed a solution to help livestream sermons and services. The church turned to MuxLab to help them set up a system that would provide multiple camera angles for streaming on various platforms including YouTube, Facebook Live and the church’s own website.

Tony Braccio and Scott Morrison from On-Q Pro Media, the company that installed the system, said in a statement, “They called us because of the COVID-19 pandemic and wanted to reach out to anyone who wanted to continue seeing our church services.”

The streaming project utilized MuxLab’s HDMI over IP H.264/H.265 PoE Extenders (500762-TX, 500762RX) paired with the ProDigital Network Controller (500812).

• Qognify announced the appointment of Jeff Swaim, as director of channel sales & national accounts, Americas.

• Milestone Systems recently announced that its board of directors has appointed Thomas Jensen as CEO.

Army and Navy Academy utilizes analytics

Army and Navy Academy, a college preparatory military boarding school in California, has upgraded its security infrastructure with Hanwha security cameras. Located on a 23-acre beach-front property, the school’s complement includes more than 300 students and more than 140 faculty and staff members.

A recent renovation included an upgrade to the school’s security systems. The school selected Hanwha equipment through a vetting process and integrated the system with a Wisenet WAVE VMS. A total of 141 cameras were deployed, including PNM-9081VQ multi-sensor, multidirectional cameras for covering wide areas, and PNM-9320VQP multi-sensor multi-directional PTZ cameras for zooming in or for covering long distances. To monitor between buildings and to cover their coastline, the Academy chose PNM-9020V multisensor 180° cameras.

Jensen assumes the role on Oct. 1.

• BriefCam announced the appointment of Gil Briman as its CEO. Briman previously held the position of CEO at Solcon Group.

• Tina D’Agostin has joined

Oct. 21, 2020

Focus On Cannabis Security Online www.canadiansecuritymag.com

Oct. 21-22, 2020

Securing New Ground Online sng.securityindustry.org

Oct. 27-29, 2020

TMA Annual Meeting Online www.tma.us

Nov. 10-12, 2020

Connections conference Online www.parksassociates.com

Nov. 18, 2020 ISC East Online www.isceast.com

Dec. 2-3, 2020

Security Canada virtual event Online www.securitycanada.com

Dec. 3, 2020

Focus on Healthcare Security Online www.canadiansecuritymag.com

Jan. 11-14, 2021

CES Online www.ces.tech

Alcatraz as chief revenue officer. D’Agostin will oversee sales, marketing and customer success for Alcatraz’s enterprise customers.

• Gallagher recently introduced Meredith Palmer as chief product officer for the

company’s security business.

• Trask Dittburner has joined ADT by Telus as national director, commercial installations. Dittburner was previously strategic partner within the executive leadership team at Birdseye Solutions.

Thomas Jensen

Gil Briman

Tina D’Agostin

Meredith Palmer Trask Dittburner

Jeff Swaim

By Colin Bodbyl

Understanding WDR CAMERA CORNER

WWide Dynamic Range is generally considered a valuable feature with a few notable exceptions

ide dynamic range (WDR), is a feature that can significantly impact the image quality of a camera.

WDR is not new; in fact, it’s a term invented by the video surveillance industry to describe cameras with a high dynamic range. There are several different methods for increasing the dynamic range of a camera but to understand how they work, and what is considered true WDR, you first need to understand what dynamic range is.

“One of the biggest challenges with WDR is that the feature has no standards or regulation.”

The dynamic range of a camera indicates how well the device can display both very dark and very bright areas of a scene at the same time. Most people have experienced the effects of a poor dynamic range while using personal cameras to take photos. The best example can be seen when taking a photo of someone from inside a building with a bright window behind them. The image will typically come out with the person visible but the area outside the window completely white or otherwise washed out. This is because the light levels inside the building are so dramatically different to the light levels outside the window that the camera can only balance to one or the other.

In personal imaging or photography cases, this limit in range is often desirable. It can create an appearance of realism and adds depth to the image, but when used in video surveillance it can be a problem. Using the same example above, there is a risk the camera instead balances on the light level outside of the window, in turn, eliminating identifiable features of the person who would then appear like a silhouette in front of the window. This is where WDR allows surveillance cameras to capture both the background details outside the window as well as the identifying features of the person in front of it.

There are many methods for increasing the dynamic range of an image, but only one is broadly accepted as true WDR. This method

involves the camera capturing multiple images at the same time or milliseconds apart and then combining them together to create a single WDR image.

For example, if a WDR camera was to capture an image of the person in front of the window, it would take three images. The first would balance on the background outside the window, the second would balance on the person in the foreground, and the third would capture an image somewhere between the two. The camera would then combine the most detailed areas of all three images to create a single WDR image. WDR is generally a valuable feature on almost any camera, except when using machine vision AI or video analytics. One benefit of a low dynamic range is that it creates higher contrast images with clear definition between objects which makes it easy for a computer to distinguish between them. WDR flattens the image by reducing the highlights and shadows, in turn creating an image with very little contrast (areas of pure white or black) that is difficult for machine vision AI to analyze. For this reason, it is

usually advisable when using video analytics to disable the WDR feature in the camera.

Outside of its impact on AI, one of the biggest challenges with WDR is that the feature has no standards or regulation around it, leaving manufacturers to self-declare whether a camera supports the feature or not. Since there are other ways to increase the appearance of a cameras dynamic range, this can be very confusing for the buyers.

For the right applications, WDR can be a valuable tool for capturing as much detail as possible, but WDR has created a lot of confusion for buyers. This is compounded by its negative impact on some machine vision AI along with some manufacturers falsely claiming their cameras support the feature. Perhaps someday WDR will be regulated and certified. Otherwise, for now, the only way to determine a camera’s WDR capabilities is also the most effective way: test it in real life.

Colin Bodbyl is the chief technology officer of Stealth Monitoring (www.stealthmonitoring.com).

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LESSONS LEARNED

CBy Victor Harding

Is now a good time to sell your security business?

The pandemic has the economy in a tailspin, so know what you might be getting yourself into

onventional wisdom might tell us that with COVID-19 still very much hanging around and the economy shattered by the shutdown, now might not be a good time to sell your security business.

If I were an owner of a profitable security business that wanted to sell, I would certainly be concerned. But, amazingly enough, there are several forces at work that suggest that now could actually be a good time to sell your business.

“Alarm monitoring RMR does not appear to have been too affected by the virus.”

But first we should review what I think are some basic requirements that every seller should have in place before even considering the effect of the virus. First, it has to be the right time for you personally to sell. You need to be emotionally ready. From my experience, most owners know when it is time.

Secondly, when selling any business, you should have at least two years (three would be even better) of good financial results behind you and a decent forecast for the next 12 months. This is paramount. If the virus has put a dent in your immediate results, then it is up to you to show buyers that whatever revenue you may have lost will be picked in future months and that your business has not been permanently damaged.

In earlier articles, I talked about the new variable which is being factored into all new valuations using a calculation of normalized EBITDA. They call this new variable EBITDAC where the C is for the effect of COVID-19.

Third, you need to have a realistic idea of what your business is worth. That probably means getting your business valued fairly close to when you put it on the market.

If all three of these issues are a go, then I think you are in a position to consider a sale, despite COVID-19. Next, you should be able to explain clearly the effect of the COVID-19 shut down on your business. It may be nothing, a little or a lot. If it has seriously damaged your financial

results for the current year, then perhaps it is better to wait for a year or so until you have a good year’s results under your belt.

But if you own an alarm company where your attrition has not been affected too much or a guard company where your business actually improved or at least held its own, you can proceed towards a sale without fear of being devalued by the times we are in. I am currently selling several alarm companies.

If you have reached this point and everything still looks good, there are some forces working in your favour if you want to sell your business.

Firstly, because the virus has scared some sellers off, there may not be very many other businesses in your market for sale. That helps you. To get a feel for what’s going on in the market, I suggest you talk to some other industry players or even a broker who works in your field.

Secondly, and I have mentioned this in earlier articles, some companies are buying now because their “organic” growth has dried up. They need to replace new organic accounts with acquisition accounts.

Many alarm companies still can’t get into homes to install new systems. Regarding commercial security installations, many companies have been affected badly by the virus and are simply not spending money upgrading their security systems.

Thirdly, private equity, which is proving to be a much bigger factor in security industry deals these days, has lots of “dry powder” (un-deployed capital) looking to be invested. They don’t appear to be slowing up on their pursuit of deals. They, along with anyone else who is doing deals, are finding ways to work around the virus.

As for the regular bigger buyers in the alarm market, they seem to be carrying on trying to do deals almost as if there had been no virus shutdown. This is partly due to the fact that alarm monitoring RMR does not appear to have been too affected by the virus. In fact, it has been surprising to me how many buyers I have talked to in the various segments of the security industry that are considering these times as “business as normal.”

Then there are the opportunistic buyers. So far I have seen two kinds: those that are attempting to take advantage of the times to get some “deals” on businesses for sale and those that are buying because they want to get the jump on their competition.

So put all this together and my point is that if you can get past the three basic hurdles, the M&A market for security companies appears to be almost as active as ever.

Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca).

By Patrick Straw

The show will go on CANASA UPDATE

Security Canada returns with a virtual event to meet the needs of the security community

Like many industries, ours has had to confront the challenges of the worldwide pandemic.

While the way we do business may have changed, we recognize that the importance of doing business remains a vital part of your success. Our Virtual Security Canada Trade Show will help you build and sustain the relationships that matter to your business.

At our 2020 Virtual Security Canada Trade Show, you’ll be able to identify the attendees who are interested in your product or service in one click, and immediately book a meeting with your top prospects. You can transform your virtual booth into an engaging, multi-platform showcase, complete with sales copy, downloads, videos, and links to your very own education session. Then, during the trade show, you can host video chats and view details on everyone who visits. Sponsor coffee and wellness breaks, host a livestream, and even offer swag — it’s all possible at Security Canada 2020!

Haven’t participated in a virtual trade show in the past? No problem. We’ll provide live and on-demand training to get you up to speed. Once you’re on board, unprecedented visibility, one-onone connectivity, and tangible, measurable results will follow.

Security Canada has long been the best place to do business and 2020 will be no exception. Please contact us for additional information if you have not received our prospectus.

Education

We are pleased to announce that Conestoga College in Waterloo, Ont., has received approval to commence with the development of a security technicians course. CANASA has been working with

the college and assisting them in finding the expertise they will need amongst our members to put together the curriculum for this exciting initiative. We have had an immediate response from across the country with experienced technical people willing to offer assistance. While the timeline has been pushed back due to the pandemic, mid to late 2021 is currently the target date for a completed program. A big thank you to Conestoga and their team for stepping up. This will be a major part of helping to fill the void of skilled technicians.

“Our committees have worked tirelessly to provide best practice guidelines for our member companies.”

Membership

Over the past few months, CANASA has had unprecedented engagement with our members.

Our committees have worked tirelessly to provide best practice guidelines for our member companies. Security Canada’s weekly webinar series has exceeded our expectations and we are booked well into the fall. We are still working closely with various government agencies on monitoring issues such as PERS and MPERS.

If you are not a member of CANASA, I would love an opportunity to speak with you and tell you about the many benefits and what we are doing for the growth and development of our industry. You can reach me at pstraw@canasa.org.

Patrick Straw is the executive director of CANASA (www.canasa.org).

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Patrick Straw

Edmonton integrator solves smart building puzzle

Integrator of the Year 2020 Fibertel Communications collaborates with project partners, owners and tenants to deliver a complex security infrastructure for the newly renovated HSBC Bank Place building

By Neil Sutton

Almost any successful security integration project could rightly be called the solution to a puzzle. The task before Fibertel was taking pieces from different puzzles and placing them together such that they appeared to all come from the same box and form the same picture.

2020 SECURITY INTEGRATOR OF THE YEAR

Edmonton-based Fibertel Communications Canada is SP&T News’ Integrator of the Year 2020, an annual award sponsored by Anixter Canada. Fibertel was named for the award by SP&T News’ editorial advisory board based on a nomination that detailed an integration project for client the Alberta Investment Management Corp. (AIMCo), specifically, HSBC Bank Place in downtown Edmonton.

The 18-storey HSBC building, owned by AIMCo and run by property management firm Epic Investment Services, was stripped down to its concrete bones and rebuilt a-new as a smart building. Multiple contractors, including general contractor PCL Construction, Western Electrical, engineering consultant Smith + Andersen, and HVAC specialist Automat-

ic Controls, came on to handle the project. Fibertel was brought on board by Western Electrical to fulfill the security component.

Fibertel was responsible for installing a variety of systems including an access control system from Gallagher, 120 Bluetooth-enabled HID Global card readers, 120 Hanwha Techwin video surveillance cameras, a video management system from Pelco, an intercom and mass notification system from Commend and a ThyssenKrupp Destination Dispatch elevator system. The install also included network and structured cabling, and more than 200 intrusion devices and 18 intrusion panels. The solution was spread across 18 communication rooms, one per floor; the building-wide intercom system was also integrated with the elevator dispatch system.

One of the major challenges ahead of Fibertel was integrating the entire security system through a Building Management System (BMS) supplied by Schneider and installed by Automatic Controls. Coaxing these systems into talking to one another is where Fibertel truly earned its stripes, according to special project manager Tyson McCann.

“There’s nothing typical about this project,” he says. “When you start

Images: Courtesy Fibertel Communications

The Fibertel team: Tyson McCann, security solution custom integration project manager; Owen Fraser, senior technician; Eddison Sambury, lead project manager; Jeff Muth, president; Dan Gartner, construction manager; Randy Metcalf, senior ITS designer & estimator; Klaus Dengler, senior integrated (security) designer & estimator.

to get into what we did with the building automation, the BMS… it’s truly a unified system. Not only do you have the typical things that a building automation system is managing, like the lighting and the heating, etc., but now you’ve folded in the access control, the cameras, the scheduling of the doors — who has access to what floors at what times. It’s all being done through the BMS. In my experience, I don’t know of any other building that has something of this magnitude in place.”

“Typically the BMS, and various other components — the ThyssenKrupp, the access control, the video surveillance — they work best typically on their own,” adds lead project manager Eddison Sambury. “So we had to take various manufacturers that may not necessarily be aligned and have the various components mesh. We had to be that contractor, that expert, to figure out solutions to make those manufacturers align.”

“In my experience, I don’t know of any other building that has something of this magnitude in place.”

—Tyson McCann, Fibertel

Sambury, who coined the aforementioned puzzle pieces from different boxes analogy, says, “We had to make different pieces … fit and look as one.”

For McCann, it became an exercise in machine linguistics — like trying to get a fax machine to talk to a computer via a scanner, he says. “There’s very many companies that can install access control or install cameras. The real work begins when you try to have these different software platforms communicate with each other when they don’t natively do it already and having it work seamlessly.”

Two clients

The HSBC building’s owner, AIMCo, is also its largest single tenant, occupying floors nine through 16 with an option to also move in to the eighth, should their expansion require it. Epic, as the property management company, is responsible for the day-to-day operations

HSBC Bank Place in Edmonton

on site. Security had to be satisfied to the wishes of both companies, which essentially resulted in two end users, two sets of requirements and two timelines.

“We had to coordinate with AIMCo, but at the same time, we had the property management team, which is Epic, which took ownership of the rest of the building — the parkade, the main floor and various other tenant floors up to the eighth,” explains Sambury. “We had to ensure that their requirements were met, so that when the tenants moved in, there aren’t any difficulties for the tenants to mesh into the system that we installed.”

Serving two clients created some pressure, notes McCann, especially when one tenant needed the elevators to be available by a particular date. That deadline required a complex integration linking the access control system to the elevator system. “The way the access control system wanted to communicate to the elevator control system, they weren’t even able to talk to the same communication protocol, so we needed

“They were willing to work with us and spend so much time making sure that everything was just the way it needed to be.”

— Lisette Goyette,AIMCo

to put translation in there, which ended up resulting in a third-party system to have that translation occur between the two platforms,” he says.

But tight timelines are not unusual for projects of this scope, he adds. “Ultimately the client has their requirements, and they’re shifting requirements. That can occur. It’s our job to make sure we hit those targets that are set for us.”

Collaboration

The complexity of the integration, combined with the flexibility required to meet multiple customer demands meant a high degree of collaboration formed between all of the contractors engaged with the project, says Sambury.

“To make things work, and make them work according to the customer’s requests, we had to spend a lot of time talking with the engineer, talking with Automatic Controls, ThyssenKrupp, even down to the door hardware contractor,” he says. “There were a lot of components that, on a typical project, we may not be as involved

as we were, but with this HSBC job, we were in and amongst every discussion that was happening on that site.”

The bulk of the project was completed by November 2019 — at which point tenants were able to move into the building on an ongoing basis. An unforeseen complication, and one that affected construction projects and office buildings globally, was the pandemic. By the time COVID-19 began to disrupt Canadian organizations, Fibertel was fortunate to be at the tail end of the HSBC project, but there were still a few issues to contend with.

“One of the larger things I’ve seen happen since COVID is there’s been some sporadic challenges with the supply chain,” says McCann. “We would have unknown lead times, but it wouldn’t be across the board. Sometimes things are showing up right on time and other times there’s a random shortage of different materials.

“It didn’t really affect this project too much, because at this point, we already had the materials in place. It was just making sure that we have the right people, that we are able to maintain contact and continue to talk to them and collaborate with them to make sure that we’re finishing it off properly.”

Sambury says the unusual situation created by COVID-19 required some shifts be rescheduled, so workers on-site could operate in isolation or socially distanced from one another. Likewise, collaboration with project partners had to move online and the teams embraced Zoom calls rather than face-to-face meetings to continue to communicate.

The building system, as developed and installed, also allows technicians to work on systems remotely, enabling quick diagnoses and faster troubleshooting.

“I always recommend providing us the ability to remote in, because that’s your first line of defence,” says McCann. “When anything goes wrong on a system, the

first thing I want to see happen is have an analyst go in and see what they can see. Because very often, that’s going to help you get to the root cause of what’s going wrong on site.”

Satisfaction

Both major stakeholders in this endeavor came away satisfied with the work as well as the dedication the Fibertel team demonstrated.

“They were willing to work with us and spend so much time making sure that everything was just the way it needed to be so that it worked with our IT group and facilities group and with the building group,” says Lisette Goyette, facilities coordinator, AIMCo, and one of the building’s regular tenants. “There were just a lot of moving pieces. In my opinion, they stick-handled it really well.”

“They were excellent communicators,” adds Kevin Humphrys, general manager, Epic. “The team that they had here on the ground knew how to manage the project, but what was very useful to the property management group was their ability to communicate in layman’s terms what was happening … so we can communicate that to our stakeholders.”

Goyette says that Fibertel senior security technician Andrew Mathiesen was particularly attentive to AIMCo’s needs. “We would not have gotten this job done without his expertise.”

She recalls a recent situation when she had an issue with a card reader. “Andrew called me back right away and walked me through it. They’re very customer service focused.”

The Fibertel team had to be flexible throughout the process, says Sambury, serving the building’s stakeholders while translating their vision of a smart building into reality. “I always credit the team we have here. I was very happy that we were able to bring the team members together to come up with a design that could mesh the various systems together. It was truthfully and honestly a full team endeavor.”

The HSBC building was stripped down to the concrete structure and rebuilt entirely as a smart facility.

NEW RULES FOR SCHOOL

Students are facing new challenges this fall, but security tools and policies may help the transition

By Alanna Fairey

Back-to-school shopping looked a little different this year.

In previous years, the priority has been on school supplies — this year it was all about PPE, hand sanitizer and technology solutions to help prevent the spread of COVID-19.

Minaz Jivraj, chief security officer for the Dufferin-Peel Catholic District School Board, in Mississauga, Ont., shared that while the school board has not drastically changed their security protocols and guidelines, circumstances are clearly different.

Explaining the “new norm,” Jivraj said that the schools have implemented a strict no-visitor policy, unless visits have been pre-arranged, as well as masks must be worn.

While there have been discussions regarding temperature detection solutions for the schools, they have not installed anything as yet.

However, he noted that if “a child or students are not feeling well, they have the ability to take temperature or if somebody is showing symptoms of being unwell, we have the ability to turn around and take [their] temperature. This is a new environment that we are walking into.”

Peace of mind

A number of schools are exploring security solutions that would give parents some peace of mind as schools reopen for the fall.

One such solution is the i-PRO Secure Campus, which Panasonic i-PRO Sensing Solutions launched in the U.S. in August in the lead up to back-to-school.

According to William Brennan, president of Panasonic i-PRO, the company’s Secure Campus program represents a new focus and direction.

“K-12 safety is a priority, and this program goes far beyond the typical product focus that most suppliers offer by providing a holistic

solution to help school administrators better navigate the process of implementing or upgrading their security systems,” Brennan said in an email interview.

“The Secure Campus program is truly a comprehensive solution that helps schools overcome longstanding challenges to campus safety.”

Brennan explained that the technology gives school security and administration personnel the capability to monitor and control access over virtually every zone of the school — from external entry gates, student drop-off and parking areas, surrounding grounds, facility entrances and common areas, such as cafeterias, gyms, theatres and studios.

“Given the fact that analytics and artificial intelligence are now being built into our products both at the edge and on a system-wide level, the sophistication capabilities of both new and existing i-PRO systems can continue to evolve on an on-going basis,” Brennan

“Student and teacher safety will be, first and foremost, the best benefit that comes out of this.”

— Tim Grose, G4S

said. “This allows schools to focus their attention on education in a non-invasive and unobtrusive manner that is more conducive to higher learning.”

Tim Grose, vice-president of sales, secure integration, G4S, said that the company has received inquiries about solutions regarding entry into the school such as access control, keeping visitors out, and keeping track of who is in the building, as well as video surveillance solutions.

Grose also noted that G4S has received requests for thermal temperature solutions and technologies to ensure that students are in compliance with the mask policy.

“It’s going to be difficult for a lot of teachers to disrupt their class to [implement the mask policy],” Grose said. “The conversations we’re having with them are around advanced robotics — what it does is measure if the person’s wearing a mask and then physically sees them. They can also do a thermal scan of elevated body temperature and check if they have a mask on.

“It sends an audible alert to the person to notify them that they are not in compliance with the mask policy,” Grose explained.

Air quality issues

Stéphane Chayer, vice-president of smart infrastructure at Siemens Canada, said that the COVID-19 pandemic has reinforced the importance of air quality. The company has provided heating, ventilation and air conditioning (HVAC) solutions to college and university campuses, who reached out to Siemens Canada to make sure their systems are up-to-date.

“We’re looking at the filtration and if there is a possibility to upgrade to filtration to stop the virus to spread throughout the dock,” Chayer said. “We want to make sure that our customers are mixing the air with the right level of fresh air.”

Chayer also shared that in addition to filtration systems, Siemens Canada has provided Ultraviolet (UV) technology to campuses, which may help to kill pathogens.

“You want to make sure that you have a good control system that is up to date, and you have no deficiency in your system,” Chayer stressed. “These variables were the reason why we were pulled back into our customer base to do some improvements.”

While Siemens Canada has integrated HVAC solutions for college and university campuses, this has not been the case for K-12 schools, as most of the buildings are older and have outdated ventilation systems that are un-

able to accommodate newer technologies.

While Siemens Canada may not be able to assist K-12 schools yet, Chayer anticipates that as the COVID-19 situation develops, K-12 schools will move from a “rather static type of system to a more dynamic and digital system to record information in real-time.”

“Air quality is definitely something that people will focus on, using filtration and also [as] a technology to kill the virus — not only to filter it,” Chayer explained. “Occupancy monitoring will also be typically something that will emerge once customers have implemented the basic preventive maintenance with remote monitoring.”

Learning curve

While it is still too early in the school year to confirm whether or not such solutions will help to improve the current COVID-19 pandemic, integrators agree that the pandemic allowed them to come up with new solutions to help protect the public.

“The emergence of the COVID-19 pandemic is accelerating this transformation further with integrated systems now being used for health and safety applications,” Brennan said.

“This is changing the dynamic of the industry and opening up many new opportunities for security professionals in the evolving business intelligence and IoT arena.”

Chayer stressed the importance of air conditioning and what the technology can do for a building amid COVID-19.

“There’s always a cost benefit but even if there’s costs needed to invest in upgrading those buildings, the benefit is amazing,” Chayer said. “If you don’t invest now, and you have a second wave, the same thing will happen again.”

If schools are considering adding new security solutions, Chayer encourages them to “analyze, ask the experts and invest in upgrading your assets.”

As security solutions such as thermal temperature screening and new access control capabilities become the new normal, Grose believes that the purpose of these technologies is to help create a safer environment, especially for K-12 schools.

“Student and teacher safety will be, first and foremost, the best benefit that comes out of this,” Grose says. “I think the technologies that we are putting in are going to benefit people. As their children go to another environment, parents will know that [they] are going to be as safe as they possibly can be.”

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PAGES SECURITY

A.P.I. ALARM INC

700-5775 Yonge St

Toronto ON M2M4J1

Tel: 800-897-1039

Web: www.apidealers.com

For over 37 years a.p.i. has been providing monitoring services to thousands of independent alarm dealers across the country. We are privileged to service the smallest to the largest independent dealers in the country. With best in class technology, automation and services as we grow so do our partners.

AIPHONE

6670 185th Ave. NE

Redmond WA 98052

Tel: 425-455-0510

Web: www.aiphone.com

Aiphone Security Communication Solutions

In 1970, Aiphone Company Limited (Japan) opened its first branch in North America. That’s us, Aiphone Corporation. Celebrating 50 years, we continue to be the most respected, reliable brand of security communication systems worldwide.

Along with our reliability, we also continue to impress customers with enhanced technologies and outstanding support that is unmatched by other intercom manufacturers.

From simple, audio-only intercoms to comprehensive, IP multi-tenant video security systems, our breadth of products offer a full range of security communication solutions.

ALL AMERICAN MONITORING

1301 Sarasota Center Blvd, Sarasota, FL, 34222, USA

Tel: 833-977-1069

Fax: 941-366-8032

Web: www.allamericanmonitoring.com

AAM is excited to be offering our Answering Service to Canada! Family owned since 1973, we know the alarm industry well and the work it takes to build a successful business. AAM is a UL, ETL, FM approved, 5 Diamond Certified central station with full redundancy. We take great pride in our ability to consistently provide more features and improved quality, for the lowest possible price. We want you to leverage our technology and expertise to be better, faster, and more affordable than the competition! Let us work for YOU! For More Info please Call 833.977.1069

ALLIED UNIVERSAL SECURITY SERVICES

56 Aberfoyle Cres., Ste. 610 Toronto ON M8X 2W4

Tel: 866-436-9403

Fax: 416-236-4258

Web: www.ausecurity.ca

Allied Universal® is a global leader in integrated security solutions since 1957, delivering uniformed security services and risk advisory and consulting services. The company protects over 50,000 client sites around the world every day, with more than 200,000 dedicated Security Professionals.

Allied Universal’s Canadian operations are a hallmark of integrity, discretion, and professionalism. For over 20 years, we have provided unparalleled service, systems, and solutions to serve, secure, and care for the people and businesses throughout Canada. Our relationships with our employees and clients are at the heart of everything we do, each and every day. With a large span

of regional offices, our national reach and local presence covers the nation. Through our leading services, systems, and solutions-security services, technology services, and complementary servicesAllied Universal is There for you.

ALULA

2340 Energy Park Dr Suite #100 Minneapolis MN 55414

Tel: 888-882-5852

Web: www.alula.com

Alula is the Professional Smart Security company, providing an all-in-one hardware and interactive services solution for security, video and automation.

ALVARADO

12660 Colony Ct Chino CA 91710

Tel: 909-270-8867

Web: www.alvaradomfg.com

AMAG TECHNOLOGY

2205 W. 126th Street Unit B Hawthorne CA 90250

Tel: 310-518-2380

Web: www.amag.com

AMAG Technology’s unique offering delivers an end-to-end solution of Access Control, Video Surveillance, Intrusion Management, Identity Management, Visitor Management, Incident Management, Analytics and Mobile solutions, powered by a policybased platform to operationalize security, mitigate risk, reduce cost and ensure compliance. AMAG’s Symmetry Solutions are deployed across a variety of markets

from commercial to government, education, healthcare, banking, transportation, utilities, plus many more.

APPARMOR

PO Box 12 Station A Toronto ON M5W 1A2

Tel: 866-630-2251

AppArmor: Innovators of Public Safety. AppArmor develops custom branded safety apps, emergency notification systems, and internal command and control apps for hundreds of organizations across the globe. Thousands of organizations and millions of users trust AppArmor to help keep them and their people safe in a crisis. Our custom branded apps range from public safety apps, to advanced reporting apps, to WorkAlone functionality, to EOC communication features and more.

AppArmor Alert, our award winning unified emergency notification offers over 12 different forms of alerting options including push notifications, mass SMS, mass email, outbound calling, desktop notifications, social broadcasting website alerts and more.

ARMSTRONG’S NATIONAL ALARM MONITORING

144 Ilsely Avenue

Dartmouth NS B3B 1V1

Tel: 866-561-5433

Web: www.armcom.ca

Address Section

AUTOMATIC SYSTEMS

4005 Matte Boulevard Local D

Brossard QC J4Y 2P4

Tel: 450-659-0737

Web: www.automatic-systems.ca

Automatic Systems designs and manufactures pedestrian and vehicle entrance control equipment. With over 50 years of global presence and experience, Automatic Systems has become a leader in this segment. We provide innovative designs combining physical and logical security to respond to the customer’s varied needs, while exceeding the highest safety standards and best in class reliability. We are the only manufacturer that can offer an industry-leading 5 year warranty and demonstrate exceptional performance with proven operation of 10MCBF. Along with input from consultants, engineers, and architects, Automatic Systems is constantly improving its standard product offerings as well as developing built-to-suit designs. We have built our business on integrity and reputation with strategic partners who put the customer first.

AXIS COMMUNICATIONS

90 Burnhamthorpe Rd W. Suite 1000 10th floor Mississauga ON L5B 3C3

Tel: 800-444-2947

Web: www.axis.com

Axis enables a smarter and safer world by creating network solutions that provide insights for improving security and new ways of doing business. As the industry leader in network video, Axis offers products and services for video surveillance and analytics, access control, and audio systems.

Axis has more than 3,500 dedicated employees in over 50 countries and collaborates with partners worldwide to deliver customer solutions. Axis was founded in 1984 and has its headquarters in Lund, Sweden.

For more information about Axis, please visit our website www.axis.com.

BBOLD GROUP

4050 Lee Vance Vw Suite 250

Colorado Springs CO 80918

Tel: 800-255-BOLD

Web: www.boldgroup.com

For over three decades Bold Group has served the electronic security industry with the most comprehensive array of

alarm monitoring and integrated financial management solutions tailored to achieve optimal business performance. Our core alarm monitoring products, stages(R), Manitou(R), and SIMS(R), are the foremost software choices for top central stations globally. They are matched by SedonaOffice(R), and AlarmBiller(R), our integrated financial management solutions trusted by leading security companies and dealers. Now, we can also help protect your company assets with Security Intelligence, our network monitoring system and award-winning cybersecurity platform, unmatched in the industry. To learn how to increase profitability and efficiency for your business with our full range of alarm monitoring, cybersecurity, and integrated financial management solutions, call or visit our website.

BOSCH SECURITY AND SAFETY SYSTEMS

6955 Creditview Road

Mississauga ON L5N 1R1

Tel: 866-266-9554

Web: www.boschsecurity.com

Bosch Security and Safety Systems is a leading global supplier of security, safety, and communications products and systems. Protecting lives, buildings and assets is the major aim. The product portfolio includes video surveillance, intrusion detection systems, as well as access control and management systems. Professional audio and conference systems for communication of voice, sound and music complete the range. Learn more at www.boschsecurity.com.

CAMDEN DOOR CONTROLS

5502 Timberlea Blvd.

Mississauga ON L4W 2T7

Tel: 905-366-3377

Fax: 905-366-3378

Web: www.camdencontrols.com

As the industry-leading provider of innovative, high quality and competitively priced door activation, control and locking products, Camden Door Controls offers the perfect solution for any access control or automatic door application. We’ve also earned our leadership position as the premier provider of touchless solutions, locking devices and wireless door activation systems. Our website, available in both English and French, offers a wide array of support documentation, product reference guides, spec sheets, manuals, certificates, images, product videos, 24/7 order and ship tracking; the industry’s first fully automated online Switch Selection Wizard to help select the best switch model for any application. And, we’re able to offer the most comprehensive product warranty in

the industry because we design and build the best products! With a 30+ year track record for excellence, Camden looks forward to serving you and helping you Open New Doors to Innovation, Quality and Support!

CONNECT2GO

PO Box 3382 Station Main Meaford ON N4L1A5

Tel: 647-503-3406

Web: www.connect2go.com

A division of EyezOn Corporation, Connect2Go offers IP connected security solutions tailored for security professionals. Our products and services allow security companies to offer both IP monitoring and interactive services to their customers without any monthly fees from us.

DD-LINK NETWORKS CANADA

2525 Meadowvale Blvd. Mississauga ON L5N 5S2

Tel: 800-354-6522

Fax: 905-828-5669

Web: www.dlink.ca

D-TOOLS, INC.

1850 Gateway Blvd Suite 1060 Concord CA 94520

Tel: 925-681-2326

Fax: 925-681-2900

Web: www.d-tools.com

D-Tools provides core business, endto-end software for electronic security integrators that substantially improves operating efficiencies by streamlining the entire project workflow - from estimating, through system design and documentation, procurement, project management, installation, and on-going service, all through a data-driven process that leverages an extensive, integrated product library.

DAHUA TECHNOLOGY USA

23 Hubble Irvine CA 92618

Tel: 949-679-7777

Fax: 949-679-5760

Web: us.dahuasecurity.com

Dahua Technology USA Inc. is a subsidiary of Dahua Technology, the world’s secondlargest manufacturer of video surveillance equipment by market share, according to a 2018 IHS report. Dahua Technology USA brings high-value, total security solutions to the North American market by focusing on integrity and personal relationships to enhance the customer experience. Dahua Technology’s surveillance solutions, from award-winning cameras to video management software, deliver unparalleled

quality, reliability, and stability. Dahua Technology USA provides sales and support throughout the U.S. and Canada.

DICE CORPORATION

1410 South Valley Center Drive

Bay City MI 48706

Tel: 989-891-2800

Fax: 989-891-2801

Web: www.dicecorp.com

Are you prepared for the upcoming ULC requirements for central stations? With the only data center in Canada that meets compliance standards and an awardwinning interactive monitoring platform, DICE Corporation has an innovative, unified, and cost-effective solution that empowers central stations and dealers of all sizes. Request a personalized demo.

DORMAKABA CANADA INC.

901 Burns St., E.

Whitby ON L1N 0E6

Tel: 905-430-7226

Fax: 905-430-7275

Web: www.dormakaba.us

Some call it access control. We call it Trust. Trust dormakaba access solutions to deliver user convenience and operational efficiency. Our networked and wireless access control systems combined with our door hardware and entrance system solutions are designed for hospitality, educational, industrial and commercial applications with a single goal in mindmaking access in life smart and secure.

ELK PRODUCTS INC.

3266 US Hwy 70 Connelly Springs NC 28612

Tel: 800-797-9355

Fax: 828-397-4415

Web: www.elkproducts.com

ELK is a leading designer and manufacturer of customized security, automation, energy management and convenience solutions. We have created a trusted brand with simple, yet innovative products that have now become industry standards. We stand behind the products we sell with industry leading customer service, technical support and product warranties.

FACTOR ELECTRONICS

4159 McConnell Drive

Burnaby BC V5A-3J7

Tel: 778-800-1918

Web: www.factorelectronics.com

Factor Electronics is a 100% Canadian owned and operated supplier of premium quality audio and video products. Our products are specifically designed for installation contractors. Factor Electronics provides industry leading customer support. We provide free system design and aftersales support that is second to none in the industry. Factor stocks over 350 AV parts in Burnaby, BC. We provide fast shipping to anywhere in Canada and to a complete network of distribution partners from coast to coast. If you are installing residential sound, commercial sound or pro audio, please contact Factor Electronics toll free at 1-855-204-1388 or visit us at www. factorelectronics.com

FEENICS INC.

301-2310 St. Laurent Blvd

Ottawa ON K1G 5H9

Tel: 855-333-6427

Web: www.feenics.com

Feenics is paving the way for the future of security with innovative cloud-based access control solutions. We make it possible for organizations to systemically secure buildings, doors, and assets with Keep by Feenics, the only true access control as a service (ACaaS) platform built specifically for and hosted in the public cloud.

Designed for SMB and Enterprise markets, the powerful UI is accessible via an evergreen Windows app, web client, and mobile app. Using Mercury open field hardware, Feenics works with industry-leading video, intrusion and wireless lock manufacturers, and delivers these robust solutions through its integration channel partners.

Our cyber-readiness capabilities include TLS 1.2 encryption, eliminating inbound ports, use of multi-factor authentication, penetration testing by Veracode, and no default passwords. Keep reduces TCO by eliminating traditional on-site servers, while providing high availability, redundancy, and a full disaster recovery environment.

FITCH SECURITY INTEGRATION INC.

14 Meteor Dr.

Toronto ON M9W 1A4

Tel: 416-235-1818

Fax: 416-235-1226

Web: www.fitch.ca

For 40+ years Fitch has been designinginstalling-servicing the most reliable and technologically advanced end-to-end electronic security systems. Fitch prides itself on delivering superior humanverification, crime-prevention and detection and record-capture systems and with knowledgeable, friendly and fully-trained Sales-Installation-Service staff, you get a complete electronic security servicedelivered with professionalism.

FLIR SYSTEMS

27700 SW Parkway Ave, Wilsonville, OR 97070

Portland OR 97070

Tel: 905-637-5696

Web: www.flir.ca

Founded in 1978, FLIR Systems is a worldleading industrial technology company focused on intelligent sensing solutions for defense, industrial, and commercial applications. FLIR Systems’ vision is to be “The World’s Sixth Sense,” creating technologies to help professionals make more informed decisions that save lives and livelihoods. For more information, please visit www.flir.com and follow @flir.

G

GARDAWORLD

1390 rue Barré

Montréal QC H3C1N4

Tel: 855-464-2732

Fax: 514-281-2860

Web: www.garda.com

GardaWorld is the world’s largest privately owned security services company offering a wide range of highly focused business solutions, including leading-edge security services and cash solutions.

Over 102,000 highly trained, dedicated professionals serve clients in America, Europe, Africa, Asia and the Middle East.

Our specialities include:

- Security guards

- Investigations and consulting

- Mobile patrol

- Loss prevention

- Access control

- Security systems

- Executive protection

- Recruiting and staffing

- Police support services

- Cash services

- Armoured transportation

- Fire protection & confined space monitoring

GENETEC INC.

2280 boul Alfred-Nobel

Montreal QC H4S 2A4

Tel: 514-332-4000

Web: www.genetec.com

Genetec Inc. is an innovative technology company with a broad solutions portfolio that encompasses security, intelligence, and operations. The company’s flagship product, Security Center, is an openarchitecture platform that unifies IP-based video surveillance, access control, automatic license plate recognition (ALPR), communications, and analytics. Genetec also develops cloud-based solutions and services designed to improve security, and contribute new levels of operational intelligence for governments, enterprises, transport, and the communities in which we live.

Founded in 1997, and headquartered in Montréal, Canada, Genetec serves its global customers via an extensive network of resellers, integrators, certified channel partners, and consultants in over 80 countries.

For more information, please visit www. genetec.com

GLOBAL LINK RESPONSE CENTRE INC.

716 Gordon Baker Road Suite 205A

North York ON M2H 3B4

Tel: 416-293-1173

Fax: 416-321-9688

Web: www.global-link.ca

Central Station - Third party security monitoring services for traditional security systems, IP, GSM, 2 way voice, video and MPERS

GRAYBAR CANADA

3600 Joseph Howe Drive

Halifax NS B3L 4H7

Tel: 902-457-8787

Fax: 902-457-1558

Web: www.graybarcanada.com

GUNNEBO CANADA INC.

9 Van der Graaf Court

Brampton ON L6T 5ES

Tel: 877-486-6326

Web: www.gunnebo.com

Gunnebo is a global leader in security products, services and solutions with an offering covering cash handling, safes and vaults, entrance security and electronic security for banks, retail, CIT, mass transit, public & commercial buildings and industrial & high-risk sites.

HALL TELECOMMUNICATIONS

SUPPLY LTD.

5477 RR 5, Highway 6, N. Guelph ON N1H 6J2

Tel: 519-822-5420

Fax: 519-822-5462

Web: www.halltel.com

Hall is a proud Canadian privately owned distributor of security and telecom solutions. We support the commercial integrator channel in coordination with our world class manufacturers.

We believe that the more effective we make our customers, the more effective we make ourselves and both of us win.

We think differently.

We continue to challenge the status quo by sourcing new products and technologies that are simple to install, simple to use and provide a high degree of functionality for our customers.

By providing these types of solutions, it allows our customers to better position themselves in front of their customers.

If you’re looking for access control and hardware, video surveillance and software, temperature sensing solutions, or audio and video interrogation room solutions, plus all of the supporting materials, we’re here to help.

HANWHA TECHWIN AMERICA

500 Frank W. Burr Blvd. Teaneck NJ 07666

Tel: 877-213-1222

Web: www.hanwhasecurity.com

Hanwha Techwin America, a South Korea based company, is a leading global supplier of IP and analog video surveillance solutions. Building on the company’s history of innovation, Hanwha Techwin is dedicated to providing solutions with the highest levels of performance, reliability and cost-efficiency for professional security applications.

Visit www.HanwhaSecurity.com.

HARDING SECURITY SERVICES INC

10-70 Shaftesbury Ave

Toronto ON M4T 1A3

Tel: 416-925-7474

Fax: 416-915-6259

Web: www.hardingsecurity.ca HIKVISION

Address Section

Tel: 855-655-9888

Fax: 909-595-2788

Web: ca.hikvision.com/en

Hikvision is a world leading manufacturer and supplier of security products and solutions. Featuring an extensive and highly skilled R&D workforce, Hikvision manufactures a full suite of comprehensive products and solutions for a broad range of vertical markets. In addition to the security industry, Hikvision extends its reach to smart home tech, industrial automation, and automotive electronics industries to achieve its long-term vision. Hikvision products also provide powerful business intelligence for end users, which can enable more efficient operations and greater commercial success. Committed to the utmost quality and safety of its products, Hikvision encourages partners to take advantage of the many cybersecurity resources Hikvision offers, including the Hikvision Cybersecurity Center. For more information, please visit us at https:// ca.hikvision.com/en

HURONIA ALARM & FIRE SECURITY INC.

233 Midland Ave.

Midland ON L4R 3K1

Tel: 705-526-9311

Fax: 705-527-4530

Web: www.huroniaalarms.com

LLANVAC SURVEILLANCE INC.

5800 rue iberville

Montreal QC H2G 2B7

Tel: 514-962-0945

Web: www.lanvac.com

Lanvac is 100% Canadian owned and is Canada’s leader in third-party wholesale contract monitoring. Our only customers are qualified alarm dealers and their customers.

Our roots go back over 37 years, during which we have developed a reputation as a company that is fully dedicated to providing quality monitoring services for alarm dealers and their customers.

Lanvac does not own any alarm subscriber accounts.

24/7 LIVE Answer at our stations

Personalized Service from end to end.

MMIRCOM GROUP OF COMPANIES

25 Interchange Way

Vaughan ON L4K5W3

Tel: 888-660-4655

Fax: 888-660-4113

Web: www.mircom.com

MITSUBISHI ELECTRIC SALES

CANADA INC.

4299 14th Ave.

Markham ON L3R 0J3

Tel: 905-475-7728

Fax: 905-475-7958

Web: www.mitsubishielectric.ca

Mitsubishi Electric is one of the world’s largest manufacturers, providing reliable display solutions with superb performance and high quality display of data, graphics video from multiple simultaneous information sources in 24x7x365 applications, aiding collaborative decision making, enhanced operator performance and response in mission-critical command, control, dispatch, security surveillance environments.

N

NBG TELECOM

5200 rue charleroi

Montreal QC H1G 3A1

Tel: 514-962-0945

Web: www.NBGTele.com

NBG Telecom was created to serve the alarm industry and alarm companies. We do not compete with you, the Alarm Dealer, in any way - guaranteed. Leaving all installations to you and providing the tools necessary to compete against big telecom.

NORAMCO

#1, 3529 - 12th Street NE

Calgary AB T2E 6P4

Tel: 403-291-2955

Web: www.noramco.ca

Noramco is one of the largest distributors of Electrical and Electronic Wire & Cable and Data Communications products in Canada. Additionally, we specialize in the distribution of security equipment and data related products to help you keep your business connected, safe and secure. Our knowledgeable sales team have many years of experience in the security and data industries and can be a valuable resource in determining the best solution for your operation.

NORAMCO

4328 - 55th Avenue

Edmonton AB T6B 3S2

Tel: 780-468-5678

Web: www.noramco.ca

Noramco is one of the largest distributors of

Electrical and Electronic Wire & Cable and Data Communications products in Canada. Additionally, we specialize in the distribution of security equipment and data related products to help you keep your business connected, safe and secure. Our knowledgeable sales team have many years of experience in the security and data industries and can be a valuable resource in determining the best solution for your operation.

NORAMCO

1500 Global Drive

London ON N6N 1R3

Tel: 519-644-2510

Web: www.noramco.ca

Noramco is one of the largest distributors of Electrical and Electronic Wire & Cable and Data Communications products in Canada. Additionally, we specialize in the distribution of security equipment and data related products to help you keep your business connected, safe and secure. Our knowledgeable sales team have many years of experience in the security and data industries and can be a valuable resource in determining the best solution for your operation.

PLG MANUFACTURERS REPRESENTATIVES

1937 Emerald crt

Innisfil ON L9S 2A4

Tel: 514-237-6185

Web: www.plgsecurity.com

REGAL SECURITY INC.

1244 Caledonia Rd.

Toronto ON M6A 2X5

Tel: 416-633-8558

Web: www.regalsecurity.ca

ROBOTIC ASSISTANCE DEVICES

31103 Rancho Viejo Road Suite d2114

San Juan Capistrano CA 92675

Tel: 887-78-ROBOT

Web: www.roboticassistancedevices.com

Robotic Assistance Devices (RAD) delivers artificial intelligence-based solutions that empower organizations to solve complex challenges while delivering an immediate return on investment.

RAD has forever changed security by creating a fully integrated solution of human guarding, artificial intelligence

driven guarding, and a full complement of electronic security features. All for a low subscription cost.

Clients benefit as follows:

- Incredible performance of RAD devices paired with powerful cloud processing, software delivery and maintenance

- Low cost

- Reduced risk through reassignment of human field resources and thorough audit trails for performance review and liability protection

- No legacy systems licensing

- No hardware/software to maintain

- Easy IT integration as RAD solutions are cloud hosted

Why RAD?

RAD’s software and hardware solution solve end users’ challenges of providing the best security at the best value while maximizing the utility of limited human resources.

RSPNDR INC.

325 Front Street Suite 400

Toronto ON M5V 2Y1

Tel: 416-587-8714

Web: www.rspndr.io

RSPNDR is a guard marketplace that instantly connects your alarm to a curated marketplace of guard companies so that the closest available guard to the incident can accept the dispatch. The benefit to your customers is the quickest response time in the industry given the multitude of guards on the road. The platform also provides realtime online digital reports including pictures, a full audit trail of guard response location and times. Additionally, the platform provides full real-time transparency of the guard response process, which not only improves the response time but improves the overall experience by holding the guard companies to very high standards that the platform tracks and manages

SAFETY TECHNOLOGY

INTERNATIONAL, INC. (STI)

2306 Airport Rd.

Waterford MI 48327

Tel: 248-673-9898

Fax: 248-673-1246

STI manufactures protective enclosures, covers, cabinets and cages to protect against vandalism and theft. Visual and audible alarms protect extinguishers, exit/entry doors. Siren/strobe alerts with LEDs and 32 sounds. Buttons with switch choices and six colors. Universal Touch Free Button applies NoTouch® technology which helps eliminate the spread of germs.

SALTO SYSTEMS

950 rue Valois Suite 104

Vaudreuil-Dorion QC J7V 8P2

Tel: 514-616-2586

Web: www.saltosystems.com/en-ca

Guided by our insights into customer needs, we deliver industry-leading, next-generation electronic locking solutions without wires and without mechanical keys. SALTO Systems revolutionized access control with the introduction of the SALTO Virtual Network SVN data-on-card technology and the battery-operated wire-free electronic lock range in 2001. For nearly 20 years, SALTO has been synonymous with innovative solutions, including stand-alone, cloud-based and mobile applications that set new standards in security, manageability, flexibility and design, bringing real-world benefits to virtually any type of door. Across a broad range of industries and applications, SALTO is widely recognized as a global market leader in electronic access control solutions.

SÉCURITÉ QUÉBEC

111 Gordon Baker Road, Suite 400 Toronto ON M2H 3R1

Tel: 416-510-5117

Fax: 416-442-2230

Web: www.securitequebec.ca

SECURITY INFORMATION SYSTEMS, INC. (SIS)

6314 Kingspointe Parkway #3 Orlando FL 32819

Tel: 407-345-1550

Web: www.securitysoftware.com

SECURITY RESPONSE CENTER

506 Christina Street North

Sarnia ON N7T 5W4

Tel: 888-346-6302

Web: securityresponse.ca

Established in 1977 Security Response Center provides 3rd party monitoring services for Security Partners across Canada. Our TMA (The Monitoring Association) Five Diamond, ULC monitoring station’s expertise and industry-leading technology, combined with our caring courteous staff, give you the competitive edge to retain customers and succeed in today’s difficult marketplace. SRC understands the needs of the

independent alarm dealer through our years of industry experience in both the alarm dealer and monitoring station businesses.

SECURTEK MONITORING SOLUTIONS

70 1st Ave., N. Yorkton SK S3N 1J6

Tel: 844-321-2712

Fax: 306-782-5255

Web: www.securtek.com

SecurTek is a monitoring company that uses a highly skilled workforce and long-term partnerships with independent security companies to deliver security and management services to customers in select Canadian markets. Contact us to learn more about what we have to offer and how you can benefit from joining our Dealer Program!

SENSTAR

119 John Cavanaugh Drive Ottawa ON K0A 1L0

Tel: 613-839-5572

Web: www.senstar.com

With intelligent video management, video analytics, access control and innovative perimeter intrusion detection systems, Senstar offers a comprehensive suite of proven, integrated technologies. Senstar has been protecting high risk assets in high security markets for over 35 years. Our products can be found in thousands of sites including critical infrastructure, military, manufacturing and logistics, corrections, oil and gas, and transportation.

SP DYNAMIC

5-420 Erb Street West Suite 120

Waterloo ON N2L 6K6

Tel: 519-501-7431

Web: sp-dynamic.ca

Manufacturers Representative and Consulting. providing unique, creative, effective and efficient security products since 1991. Videofied by Resideo, Bandit Fog, IPVIDEO - Halo, Galaxy Controls, Infiniti Optics are just a few.

No one single product can possibly assist in all situations. A layered approach is the most effective.

I have developed a steadfast reputation for finding the right product - not necessarily always mainstream - to solve an issue. From POS, CCTV integration, to remote site CCTV via satellite, to access control, to lone worker, GPS tracking, to active deterrent products such as window film and fogging device, and of course video alarm verification - the selection is broad.

is unique and different but far from niche. Please have a look at what I have to offer the market and after seeing something there - contact me.

T

TAG DISPATCH INC.

14-3650 Langstaff Road Unit # 24

Woodbridge ON L4L 9A8

Tel: 647-362-2022

Web: www.tagdispatch.com

TAG Dispatch is a Guard Response & Reporting Network, it is designed to connect the Monitoring Station directly with the Guard with no middle man.

TAG revolutionary solution helps Monitoring Stations & Alarm Dealers bring value back to the Alarm Response Industry, reducing friction with the end user & providing fast, reliable alarm response.

The TAG platform can work independently or integrated with any Monitoring Software, eliminating time consuming process, reducing operator handling time, and providing live updates with instant visual report.

TAG Dispatch is a Pay As You Go system, with NO monthly fees, No setup cost & no term commitment.

TAG can easily & intelligently track hundreds of Licensed Guards, Alarm Companies & Monitoring Stations all strategically organized to provide the fastest, & most efficient response & reporting system making it the most advanced system far beyond existing industry abilities

TAG! Start to Finish in less then 20 minutes.

TELGUARD

3225 Cumberland Blvd. Suite 300

Atlanta GA 30339

Tel: 678-909-4602

Web: www.telguard.com

leading provider of Arlo Video Systems in the security distribution channel, and provide thermal imaging systems for successful body temperature screening. For more information, please visit telguard.com or call 1.800.229.2326

TITAN SECURITY EUROPE

2828 Boulevard Laurier Suite 700

Québec QC G1V 0B9

Tel: 180-344-6004

Web: www.titansecurityeurope.com

TOA CANADA CORPORATION

3670 Odyssey Drive Unit 1 Mississauga ON L5M 0Y9

Tel: 800-263-7639

Web: www.toacanada.com

TOA Canada Corporation is dedicated to the development, manufacturing and distribution of premier commercial audio and security products. We focus on creating full solutions for commercial spaces using robust, high performing equipment. You can rely on our expedited delivery from our Canadian warehouse and superb technical support from our Canadian based team. The experience and knowledge obtained by our staff over the years ensures a strong and critical response to the question received. Our end goal is to deliver a fully integrated solutions that results in a completely functional system that exceeds customer requirements.

TRENDNET

20675 Manhattan Place Torrance CA 90501

Tel: 310-961-5500

Fax: 310-961-5511

Web: www.trendnet.com

Founded in California in 1990, TRENDnet has grown to become a leading and award-winning global provider of networking and surveillance solutions to small and medium-sized businesses, and home users. The company’s vision is to build innovative, easy-to-use, and reliable Networks People TrustTM. Their solutions network countless devices to enable your connected lifestyle and workplace, allowing users to share broadband access, multimedia content, and networked peripherals for anywhere connectivity. Their products are used in a wide-variety of commercial and residential applications, such as at apartments, universities, industrial factories, resorts, and more. TRENDnet’s diverse product portfolio includes switches, PoE, industrial, indoor and outdoor wireless, IP cameras, fiber, NVRs, KVM, USB, and more. Address Section

Most recently vaping detection with THC component. loud noise, bullying, gunshot , amonia and more.

My products, experience and approach

Telguard-The Alarm Communication Experts. No one provides Commercial, Commercial Fire, and Residential security/ life safety dealers and integrators with the level of expertise and support Telguard does when it comes to professionally - monitored alarm communication technologies. Our UL-Listed universal alarm communicators work with every panel, every time, throughout the U.S. and Canada. Easy, quick, and standardized installation allows installers to be in, out, and onto the next job faster. We also offer a full line of Power Protection/Conditioning products, are the

Product Section

ACCESS CONTROL

Biometrics

Alvarado

Feenics Inc.

Fitch Security Integration Inc.

Graybar Canada

Hall Telecommunications Supply Ltd.

Robotic Assistance Devices

Safety Technology International, Inc. (STI)

Cards/Card Access/Card Readers

Alvarado

AMAG Technology

Axis Communications

Camden Door Controls

dormakaba Canada Inc.

ELK Products Inc.

Feenics Inc.

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

PLG Manufacturers Representatives

Regal Security Inc.

Robotic Assistance Devices

SecurTek Monitoring Solutions

Door Panels

AMAG Technology

dormakaba Canada Inc.

Fitch Security Integration Inc.

Regal Security Inc.

Egress Devices

Alvarado

Camden Door Controls

dormakaba Canada Inc.

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Electric Strikes

Camden Door Controls

dormakaba Canada Inc.

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Electronic Access Control

Alvarado

AMAG Technology

Camden Door Controls

Dahua Technology USA

dormakaba Canada Inc.

Feenics Inc.

Fitch Security Integration Inc.

Genetec Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Regal Security Inc.

Robotic Assistance Devices

Senstar

SP Dynamic

Facial Recognition

Axis Communications

Dahua Technology USA

Fitch Security Integration Inc.

Graybar Canada

Robotic Assistance Devices

Senstar

Fingerprint

Fitch Security Integration Inc.

Graybar Canada

Hall Telecommunications Supply Ltd.

Iris Recognition

Fitch Security Integration Inc.

Keypad

Camden Door Controls

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Robotic Assistance Devices

SecurTek Monitoring Solutions

Locksets

Camden Door Controls

dormakaba Canada Inc.

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

SecurTek Monitoring Solutions

Magnetic Strikes

Camden Door Controls

dormakaba Canada Inc.

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

SecurTek Monitoring Solutions

Request to Exit

Camden Door Controls

dormakaba Canada Inc.

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Software

AMAG Technology

DICE Corporation

Factor Electronics

Feenics Inc.

Fitch Security Integration Inc.

Genetec Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Robotic Assistance Devices

Telguard

Telephone Entry Control

Axis Communications

Camden Door Controls

Fitch Security Integration Inc.

Graybar Canada

Mircom Group of Companies

Regal Security Inc.

Robotic Assistance Devices

Video ID Equipment

Axis Communications

Fitch Security Integration Inc.

Graybar Canada

PLG Manufacturers Representatives

Robotic Assistance Devices

ALARMS

Alarm Company/Dealer

Fitch Security Integration Inc.

Harding Security Services Inc

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

SP Dynamic

Annunciators

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Mircom Group of Companies

SecurTek Monitoring Solutions

Arm/Disarm Stations

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Batteries/Power Supplies

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Hall Telecommunications Supply Ltd.

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

PLG Manufacturers Representatives

SecurTek Monitoring Solutions

Bells/Sirens

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Burglar Alarms

Connect2Go

ELK Products Inc.

Fitch Security Integration Inc.

Global Link Response Centre Inc.

Graybar Canada

Harding Security Services Inc

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

SP Dynamic

CONTROLS/CONTROL PANELS/CONTROL COMMUNICATORS

Communicators

Bosch Security and Safety Systems

Camden Door Controls

Connect2Go

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Security Information Systems, Inc. (SIS)

SecurTek Monitoring Solutions

Telguard

Sounding Devices

ELK Products Inc.

Factor Electronics

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Robotic Assistance Devices

SecurTek Monitoring Solutions

Temperature Alarms

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Telguard

Wireless Alarm Equipment

Connect2Go

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

NBG Telecom

SecurTek Monitoring Solutions

SP Dynamic

Telguard

DEALER / DISTRIBUTOR SERVICES

Decals & Signs

ELK Products Inc.

Graybar Canada

Marketing

Professional Services

Axis Communications

D-Tools, Inc.

DETECTION CONTROLS / DEVICES

Actuating Devices

Fitch Security Integration Inc.

Graybar Canada

Mircom Group of Companies

Door Control/Panic Hardware

Camden Door Controls

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Evacuation Systems

Camden Door Controls

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Fire Detectors

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Gas Detectors

Fitch Security Integration Inc.

FLIR Systems

Graybar Canada

Huronia Alarm & Fire Security Inc.

PLG Manufacturers Representatives

Indicators, Audible/AV

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Metal Detectors

Fitch Security Integration Inc.

Smoke Detectors

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Sprinkler System Supervision

Fitch Security Integration Inc.

Testing Devices & Accessories

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

ENTRY / EXIT

SCREENING SYSTEMS

Electronic Article Surveillance

Graybar Canada

Explosive Detection

Inventory Control Systems

Alvarado

Robotic Assistance Devices

Optical Turnstiles

Alvarado

Automatic Systems

Fitch Security Integration Inc.

Gunnebo Canada Inc.

Shoplifting Control Products

Alvarado

Axis Communications

Gunnebo Canada Inc.

Robotic Assistance Devices

Product Section

FIRE & LIFE SAFETY

CO Detectors

ELK Products Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

PLG Manufacturers Representatives

SecurTek Monitoring Solutions

SP Dynamic

Control Panels

ELK Products Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Enclosures

ELK Products Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mass Notification

AppArmor

Axis Communications

Camden Door Controls

Factor Electronics

Graybar Canada

Mircom Group of Companies

PLG Manufacturers Representatives

TOA Canada Corporation

Notification Devices

AppArmor

ELK Products Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Robotic Assistance Devices

Power Supplies

ELK Products Inc.

Graybar Canada

Hall Telecommunications Supply Ltd.

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

PLG Manufacturers Representatives

SecurTek Monitoring Solutions

Pull Stations

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Smoke Detectors

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

SecurTek Monitoring Solutions

Testers

Graybar Canada

PLG Manufactures Representatives

GUARD SERVICES

Guard Response

Allied Universal Security Services

Bold Group

GardaWorld

Regal Security Inc.

Robotic Assistance Devices

Tag Dispatch Inc.

Titan Security Europe

Guard Tour

Allied Universal Security Services

GardaWorld

Regal Security Inc.

Robotic Assistance Devices

Titan Security Europe

HOME AUTOMATION

Central Vacuum

Graybar Canada

Communication Equipment

ELK Products Inc.

Factor Electronics

Graybar Canada

Mircom Group of Companies

NBG Telecom

Noramco

Custom Installed Sound & Video Systems

Graybar Canada

Huronia Alarm & Fire Security Inc.

Environmental and Energy Systems

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

SP Dynamic

Home Controls

ELK Products Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Home Theatre

Graybar Canada

Huronia Alarm & Fire Security Inc.

Noramco

HVAC Controls

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Indoor/Outdoor Systems

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Safety Technology International, Inc. (STI)

Intercoms/Paging Devices

Aiphone

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

PLG Manufacturers Representatives

TOA Canada Corporation

Lighting & Low Voltage

Graybar Canada

Huronia Alarm & Fire Security Inc.

Mircom Group of Companies

Network/Integration Products

Axis Communications

D-Link Networks Canada

D-Tools, Inc.

ELK Products Inc.

Factor Electronics

Graybar Canada

Huronia Alarm & Fire Security Inc.

TOA Canada Corporation

TRENDnet

Wire & Cable

Graybar Canada

Huronia Alarm & Fire Security Inc.

Noramco TRENDnet

ID SYSTEMS AND SUPPLIES

Employee/Visitor Badges

Feenics Inc.

Fitch Security Integration Inc.

Graybar Canada

Regal Security Inc.

Robotic Assistance Devices

High Security ID Equipment

Fitch Security Integration Inc.

Instant Photo ID Equipment

Fitch Security Integration Inc.

Smart Cards

Axis Communications

Feenics Inc.

Fitch Security Integration Inc.

Graybar Canada

INDUSTRY RESOURCES

Associations

Market Research

Sécurité Québec

Staffing and Recruitment

Testing & Accreditation

Training Materials/Services

Sécurité Québec

IT SECURITY

Anti-Malware DICE Corporation

Anti-Virus DICE Corporation

Application Security

Axis Communications

Bold Group

DICE Corporation

Security Information Systems, Inc. (SIS)

Cloud Computing

Bold Group

DICE Corporation Feenics Inc.

Content Management/Filtering TRENDnet

Data Loss Protection

Bold Group DICE Corporation

Data Recovery DICE Corporation

Database Security Bold Group DICE Corporation

Digital Rights Management Genetec Inc.

E-mail Encryption DICE Corporation

E-mail Security DICE Corporation

Encryption TRENDnet

End Point Security

Axis Communications DICE Corporation

Enterprise Management FLIR Systems Genetec Inc.

Firewalls D-Link Networks Canada

Hard Disk Encryption

Identity Management

AMAG Technology Genetec Inc.

Internet Security

Axis Communications

Intrusion Detection & Prevention Systems

Bold Group Senstar

Log Management TRENDnet

Managed Services Feenics Inc. TRENDnet

Mobile Security AppArmor

Axis Communications

Regal Security Inc.

Network Security

Axis Communications

Bold Group

D-Link Networks Canada TRENDnet

Penetration Testing Racks & Cabinets Graybar Canada TRENDnet

Remote Access

Axis Communications

Bold Group TRENDnet

Security Information Management

Bold Group

Security Information Systems, Inc. (SIS) Senstar

SSL VPN D-Link Networks Canada DICE Corporation

Storage

D-Link Networks Canada DICE Corporation

Virtualization VoIP Security

Axis Communications D-Link Networks Canada

Wireless Security

Axis Communications

Camden Door Controls

D-Link Networks Canada TRENDnet

LOCKS / SAFES / DOOR HARDWARE

Combination Locks

dormakaba Canada Inc.

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Computer Locks

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Door Hardware

dormakaba Canada Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Electromagnetic Locks

Camden Door Controls

dormakaba Canada Inc.

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Product Section

High Security Locks

dormakaba Canada Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Key Control Systems

dormakaba Canada Inc.

Fitch Security Integration Inc.

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Keyed Locks and Padlocks

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Keyless Locks

Camden Door Controls

dormakaba Canada Inc.

Fitch Security Integration Inc.

Graybar Canada

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Safes and Vaults

dormakaba Canada Inc.

GardaWorld

Gunnebo Canada Inc.

Huronia Alarm & Fire Security Inc.

Miscellaneous

Cloud Computing

D-Link Networks Canada

Feenics Inc.

Genetec Inc.

Fog Security

PLG Manufacturers Representatives

SP Dynamic

Installation Tools

Camden Door Controls

D-Tools, Inc.

ELK Products Inc.

Security Product Distributor

Alula

Graybar Canada

NBG Telecom

SP Dynamic

TOA Canada Corporation

Security Systems Integrator

Allied Universal Security Services

Fitch Security Integration Inc.

Harding Security Services Inc

Robotic Assistance Devices

MONITORING EQUIPMENT / SYSTEMS / SERVICES

Alarm Monitoring Software

Allied Universal Security Services

Bold Group

DICE Corporation

Genetec Inc.

Huronia Alarm & Fire Security Inc.

Lanvac Surveillance Inc.

Mircom Group of Companies

Security Information Systems, Inc. (SIS)

Central Station Equipment

Security Information Systems, Inc. (SIS)

Central Station Monitoring Services

a.p.i. Alarm Inc

Allied Universal Security Services

Armstrong’s National Alarm Monitoring

Global Link Response Centre Inc.

Huronia Alarm & Fire Security Inc.

Lanvac Surveillance Inc.

Security Information Systems, Inc. (SIS)

Security Response Center

SecurTek Monitoring Solutions

Command & Control

Connect2Go

Genetec Inc.

Mitsubishi Electric Sales Canada Inc.

Security Information Systems, Inc. (SIS)

OUTDOOR PERIMETER

PROTECTION

Fences

Fitch Security Integration Inc.

SecurTek Monitoring Solutions

Gate Operators

Automatic Systems

Fitch Security Integration Inc.

Graybar Canada

Regal Security Inc.

SecurTek Monitoring Solutions

Outdoor Intrusion Sensors

ELK Products Inc.

Fitch Security Integration Inc.

FLIR Systems

Graybar Canada

Robotic Assistance Devices

SecurTek Monitoring Solutions

Senstar

SP Dynamic

Perimeter Barriers/Deterrents

dormakaba Canada Inc.

Fitch Security Integration Inc.

Gunnebo Canada Inc.

Hall Telecommunications Supply Ltd.

SecurTek Monitoring Solutions

SP Dynamic

Security Doors

dormakaba Canada Inc.

Gunnebo Canada Inc.

Regal Security Inc.

SecurTek Monitoring Solutions

Security Lighting

Graybar Canada

Mircom Group of Companies

Robotic Assistance Devices

SecurTek Monitoring Solutions

Senstar

Turnstiles

Alvarado

dormakaba Canada Inc.

Fitch Security Integration Inc.

Gunnebo Canada Inc.

Regal Security Inc.

PROCEDURAL SECURITY

Asset Protection

Fitch Security Integration Inc.

Genetec Inc.

SecurTek Monitoring Solutions

Senstar

SP Dynamic

Titan Security Europe

Business Continuity

Bold Group

Data Back Up / Storage

Fitch Security Integration Inc.

Disaster Recovery

Bold Group

Incident Management

AMAG Technology

Genetec Inc.

Security Information Systems, Inc. (SIS)

Titan Security Europe

Investigations

Genetec Inc.

Loss Prevention

Fitch Security Integration Inc.

Genetec Inc.

Titan Security Europe

Pandemic Planning

Telguard

Risk Analysis

Fitch Security Integration Inc.

GardaWorld

Titan Security Europe

Risk Management

GardaWorld

Security Audits

Fitch Security Integration Inc.

Security Consultant

D-Tools, Inc.

GardaWorld

SP Dynamic

Titan Security Europe

Security Training & Education

Axis Communications

D-Tools, Inc.

GardaWorld

Travel Security / Safety

GardaWorld

Vulnerability & Risk Assessment

Fitch Security Integration Inc.

GardaWorld

Workplace Violence

SP Dynamic

PUBLIC SECURITY & SAFETY

Anti-Terrorist

Titan Security Europe

Communications Genetec Inc.

Hall Telecommunications Supply Ltd.

Mircom Group of Companies

NBG Telecom

TOA Canada Corporation

TRENDnet

Detection

Genetec Inc.

Hall Telecommunications Supply Ltd.

Senstar

SP Dynamic

Titan Security Europe

Perimeter & Barrier Protection

Alvarado

Fitch Security Integration Inc.

FLIR Systems

Genetec Inc.

Hall Telecommunications Supply Ltd.

Senstar

SP Dynamic

Titan Security Europe

Port & Cargo

Titan Security Europe

SENSORS

Contacts/Switches

Camden Door Controls

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Dual Technology Sensors

Bosch Security and Safety Systems

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Flood Alarms

D-Link Networks Canada

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

PLG Manufacturers Representatives

SecurTek Monitoring Solutions

Glass Protection

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Light Control Motion Sensors

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

SP Dynamic

PIR Sensors

Bosch Security and Safety Systems

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Safety Technology International, Inc. (STI)

SecurTek Monitoring Solutions

SP Dynamic

Proximity Sensors

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

SP Dynamic

Screen Sensors

Fitch Security Integration Inc.

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

Vehicle Detection

Fitch Security Integration Inc.

Safety Technology International, Inc. (STI)

SP Dynamic

SOUND

/ COMMUNICATION EQUIPMENT

Loudspeakers

Factor Electronics

Fitch Security Integration Inc.

Graybar Canada

TOA Canada Corporation

Music-Intercom Systems

Graybar Canada

Huronia Alarm & Fire Security Inc.

TOA Canada Corporation

Public Address Systems

Factor Electronics

Fitch Security Integration Inc.

Graybar Canada

TOA Canada Corporation

Racks & Cabinets

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Noramco

Radio Communication Equipment

NBG Telecom

Telephone Systems & Accessories

Graybar Canada

SPECIAL PURPOSE PROTECTION

Covert Surveillance Equipment

Factor Electronics

Fitch Security Integration Inc.

Hall Telecommunications Supply Ltd.

Huronia Alarm & Fire Security Inc.

TRENDnet

Medical Alert Systems

Fitch Security Integration Inc.

Global Link Response Centre Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

SecurTek Monitoring Solutions

SP Dynamic

Panic Buttons

AppArmor

ELK Products Inc.

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Robotic Assistance Devices

SecurTek Monitoring Solutions

Personal Protection Devices

Fitch Security Integration Inc.

Global Link Response Centre Inc.

SecurTek Monitoring Solutions

Senstar

Power Supply

Fitch Security Integration Inc.

Graybar Canada

Hall Telecommunications Supply Ltd.

Huronia Alarm & Fire Security Inc.

PLG Manufacturers Representatives

TRENDnet

Security Windows

Huronia Alarm & Fire Security Inc.

Surge Protectors

ELK Products Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Telguard

Window Bars

Huronia Alarm & Fire Security Inc.

Window Film

Regal Security Inc.

VIDEO SURVEILLANCE

Consoles

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Data Storage

D-Link Networks Canada

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Robotic Assistance Devices

Data Transmission

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Digital Recorders

D-Link Networks Canada

Dahua Technology USA

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Noramco TRENDnet

Housings, Enclosures, Mounting

Equipment

D-Link Networks Canada

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Noramco

Safety Technology International, Inc. (STI) TRENDnet

IP Video Surveillance/Solutions

Aiphone

Allied Universal Security Services

Axis Communications

Bold Group

D-Link Networks Canada

Dahua Technology USA

Fitch Security Integration Inc.

FLIR Systems

Genetec Inc.

Graybar Canada

Hanwha Techwin America

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Noramco

Regal Security Inc.

Robotic Assistance Devices

SP Dynamic TRENDnet

Lenses

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Monitors

Dahua Technology USA

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Multiplexers

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

Noramco

Pan/Tilt Mechanisms

D-Link Networks Canada

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Noramco

Repair and Maintenance

Fitch Security Integration Inc.

Huronia Alarm & Fire Security Inc.

Software

D-Link Networks Canada

Fitch Security Integration Inc.

Genetec Inc.

Graybar Canada

Hikvision Canada

Regal Security Inc.

Robotic Assistance Devices

TRENDnet

Switchers

Fitch Security Integration Inc.

Graybar Canada

Hikvision Canada

Noramco

TRENDnet

Thermal Cameras

Axis Communications

Dahua Technology USA

Fitch Security Integration Inc.

FLIR Systems

Graybar Canada

Hikvision Canada

Noramco

Regal Security Inc.

SP Dynamic Telguard

Time-Lapse Recorders

Fitch Security Integration Inc.

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Noramco

Regal Security Inc.

Video Management Systems (VMS)

AMAG Technology

Axis Communications

D-Link Networks Canada

Dahua Technology USA

Fitch Security Integration Inc.

FLIR Systems

Genetec Inc.

Global Link Response Centre Inc.

Graybar Canada

Hanwha Techwin America

Hikvision Canada

Huronia Alarm & Fire Security Inc.

Regal Security Inc.

Robotic Assistance Devices

Senstar

TRENDnet

Video Motion Detectors

D-Link Networks Canada

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc. Noramco

Regal Security Inc.

Robotic Assistance Devices TRENDnet

WIRE & CABLE

Coaxial Cable

Graybar Canada

Huronia Alarm & Fire Security Inc. Noramco

Fibre Optic

Graybar Canada Noramco

Plenum Cable

Graybar Canada Noramco

Speaker Wire

Graybar Canada

Huronia Alarm & Fire Security Inc. Noramco

Structured Wiring

ELK Products Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc. Noramco

Wire & Cable Testers

Graybar Canada Noramco TRENDnet

Wire Assemblies

Graybar Canada Noramco

WIRELESS

Digital Communication

AppArmor

Fitch Security Integration Inc.

Huronia Alarm & Fire Security Inc.

SP Dynamic

Multiplexers

Fitch Security Integration Inc.

Radio Telemetry

Fitch Security Integration Inc.

Remote Monitoring

Aiphone

Allied Universal Security Services

Connect2Go

D-Link Networks Canada

DICE Corporation

Fitch Security Integration Inc.

Huronia Alarm & Fire Security Inc.

Lanvac Surveillance Inc.

SP Dynamic TRENDnet

Wireless Communication Equipment

Connect2Go

D-Link Networks Canada

Factor Electronics

Fitch Security Integration Inc.

Graybar Canada

Huronia Alarm & Fire Security Inc.

NBG Telecom

PLG Manufacturers Representatives

Telguard TRENDnet

Wireless Controls

D-Link Networks Canada

Fitch Security Integration Inc.

Huronia Alarm & Fire Security Inc.

SP Dynamic TRENDnet

Product Previews CCTV

NVRs

Matrix Security Solutions

Matrix Network Video Recorders (NVRs) are a solution for modern organizations looking to monitor the premises even from remote locations, with a reliable network video recording solution that allows access to live streams from multiple cameras, according to the company. Known as SATATYA PARAM, these NVR video surveillance deployments offer 4K resolution and ultra-high decoding capacity with H.265 compression technology. These devices offer high-resolution recording and live view of multiple streams, innovative cascading, a powerful investigator and instant notifications. matrixvideosurveillance.com

Intelligent software

Bosch Building Technologies

Intelligent Insights is a new software tool that brings together every element from scene to screen, from intelligent cameras enabling video data capture and interpretation, to the visualization and reporting of data in one simple overview. Intelligent Insights uses Bosch cameras’ builtin intelligence (video analytics) to interpret video images and captures camera metadata from situations involving moving objects, people counting and crowd detection. The software tool then collects, aggregates and displays this information using a series of pre-defined widgets enabling users to visualize and evaluate a complete scene.

boschbuildingtechnologies.com

Indoor and outdoor line Oncam

Oncam announced the introduction of its compact C-Series and the first two cameras of this line, the C-12 Indoor and the C-12 Outdoor Plus. Both feature a 12MP sensor and are powered by Qualcomm Technologies. The Oncam C-12 cameras feature Oncam’s dewarping technology, ONVIF implementation, and integration with major VMS platforms. Oncam C-12 cameras stream 55 fps at full resolution. This performance allows for the capability to maintain the chosen frame rate up to 30 fps on the primary stream even with up to three other streams running. oncamgrandeye.com

Mini domes

Vivotek

The FD9166-HN and FD9366-HV NDAA-compliant 2MP mini domes feature a compact design with threeaxis lens support that enables resolutions of 1920x1080 at 30fps. The added WDR Pro feature provides visibility in high-contrast environments. By combining Smart Stream III and H.265 compression technology in a compact package of less than four inches wide and less than two inches high, these cameras can reduce bandwidth usage by up to 90 per cent, according to the company. The cameras are suitable solutions for surveillance at storefronts, restaurants, hotels and many other environments. www.vivotek.com

Temperature monitoring

Dahua Technology

SafetyTemp (DHI-ASI7213X-T1) is a thermal temperature monitoring station that measures skin temperature without the need for personal contact and provides an accurate temperature reading to help businesses and schools assess for elevated body temperature. Developed in response to the COVID-19 pandemic, the SafetyTemp system features a simple, portable setup that consists of a seven-inch screen and a camera with dual, 2MP CMOS sensors. Different installation options, such as floor and desktop mounts, make SafetyTemp a versatile solution for shops, restaurants, schools and factories that need a method to assess temperatures of employees, customers, students and other visitors. www.dahuasecurity.com

Analytics on the edge

Panasonic i-PRO Sensing Solutions

The new i-PRO X-Series enable analytical applications on the network edge. The i-PRO X-Series employ an AI engine with on-board analytics to detect suspicious changes in scenes, automatically adjust image settings of the scene being analyzed, and optimize video compression to conserve network bandwidth and server storage capacities. The new i-PRO Extreme X-Series includes six new models with 5MP or 4K resolutions in indoor and outdoor vandal-resistant dome or box configurations. i-PRO.com/surveillance

Occupancy monitoring and mask detection

Hanwha Techwin

Hanwha Techwin announced a new occupancy monitoring system and mask detection analytic for its P series AI cameras. The license-free occupancy monitoring solution uses AI to accurately detect and count people entering and exiting premises from multiple entrances while dynamically displaying the current occupancy level. Mask detection analytics detect if masks are worn or worn improperly and send out alerts including customizable audio messages directly from the cameras. www.hanwha-security.com

Thermal EST camera

Johnson Controls

The Tyco Illustra Pro Thermal EST camera provides rapid scanning at accuracy levels that exceed standards set by the International Electrotechnical Commission, as tested and confirmed by Underwriters Laboratories. The solution is equipped a 5-megapixel colour/thermal camera with built-in, AI-enabled face detection technology that isolates the forehead and performs a multipoint temperature measurement, accurate to within ±0.2ºC when deployed in compliance with proper installation and condition requirements. Customizable, real-time alerts are available for local or remote monitoring via a browser or compatible VMS. www.illustracameras.com

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