SPT - November - December 2022 by annexbusinessmedia

Serving Installers, Dealers and Integrators Across Canada

HALLOF FAME 2022

All-female class of security technicians set to graduate

Industry would benefit from more women joining the profession, says program advisor p. 6

Security Canada Central photo gallery

Exhibitors and attendees came out for the annual Toronto conference and trade show event p. 11

The 5 D’s of perimeter protection

A layered approach to security systems integration helps to keep facilities safe p. 22

2022 inductees: Sam Shalaby, Steve Ballantyne and Patrick Straw

Neil Sutton

Emil Toutrakanov

By Neil Sutton

ISecurity’s storytellers

nterviewing this year’s Hall of Fame inductees, I was reminded of how thrilling business success and technology innovation can be.

Sam Shalaby, founder and CEO of Feenics, recounted his career journey from an apprentice locksmith to a canny entrepreneur and Security as a Service pioneer. I remember what enterprise software was like in the early 2000s and how it eventually became liberated from the traditional client-server architecture. Shalaby had a similar vision for security software and made it a reality — sometimes by convincing skeptics that this approach could work in the security world too.

Steve Ballantyne has also acquired a vast knowledge of security products by immersing himself in the industry for 40-plus years as a veteran of companies such as Nice, Nortek, GE and Chubb. When I spoke to Ballantyne, he described what it was like during some of the alarm industry’s boom years, when technicians went to great pains to surgically drill holes and fish cable in order to set up homes for complete protection.

Today, of course, wireless infrastructure and plentiful home automation technology has completed transformed the industry, necessitating new approaches to reach consumers.

Patrick Straw can win over a room through his sheer enthusiasm for security. He has definitely put his own personal stamp on the executive director role at CANASA, but in return, the association has also shaped his views of the industry.

He never misses an opportunity to acknowledge how supportive CANASA members are of each other and to the association at large. Moreover, he is always quick to acknowledge how instrumental CANASA’s staff is to the association’s success — something that was driven home during the challenging pandemic years.

I enjoy these Hall of Fame issues because, as well as I think I know the inductees, either through reputation or from past interviews, there is always more to learn. I look forward to welcoming our future Hall of Famers next year. If you know a security industry professional we should consider for induction, please reach out to me directly via email or find me on our social channels.

This is our last issue for 2022, which in many ways has been a remarkable year. I’ve attended several in-person trade shows (ISC West, GSX and Security Canada, among others), as well as association meetings, press conferences and other events. I still have a few more on my calendar as we head into the final weeks of the year. It’s a refreshing change to be able to network with people in person and see new products and technology up close.

We may not be completely out of the woods in terms of the pandemic and vigilance is still required, particularly during the winter months. But 2022 marked a return to optimism and networking, and I fully expect 2023 to be even better.

@SecurityEd

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Your Partner in Securing Canada Security Products & Technology News is published 6 times in 2022 by Annex Business Media. Its primary purpose is to serve as an information resource to installers, resellers and integrators working within the security and/or related industries. Editorial information is reported in a concise, accurate and unbiased manner on security products, systems and services,

Editor, Neil Sutton 416-510-6788 nsutton@annexbusinessmedia.com

Associate Editor, Madalene Arias 416-510-5228 marias@annexbusinessmedia.com

Group Publisher, Paul Grossinger 416-510-5240 pgrossinger@annexbusinessmedia.com

Associate Publisher, Jason Hill 416-510-5117 jhill@annexbusinessmedia.com

Media Designer, Graham Jeffrey gjeffrey@annexbusinessmedia.com

Account Coordinator, Kim Rossiter 416-510-6794 krossiter@annexbusinessmedia.com

COO, Scott Jamieson sjamieson@annexbusinessmedia.com

EDITORIAL ADVISORY BOARD Victor Harding, Harding Security Services Carl Jorgensen, Titan Products Group Antoinette Modica, Met-Scan Canada Anna De Jager, TAG Dispatch Roger Miller, Northeastern Protection Service Sam Shalaby, Feenics Inc.

and disclaims all liability in respect of the results of any action taken or not taken in reliance upon information in this publication.

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All-female class of security technicians set to graduate next year

The Electrical Joint Training Committee (EJTC) in Port Coquitlam, B.C., organized an all-female class for its 24-week Security Systems Technician program, an initiative that yielded a group of six students who expect to graduate at the start of 2023.

Bryan Sweeney, founder and chief of solutions at Atom-22 Integrated Systems, volunteers as a program advisor at both the EJTC and the British Columbia Institute of Technology.

He explained that B.C. requires all persons and companies offering security services to obtain a security licence issued by the Registrar of Security Services. Upon completion of 5,400 hours in the trade, students can then write their trade qualification exam. If they pass the exam, they can apply for their B.C. security worker’s licence.

Since the EJTC and BCIT represent the only two training providers approved by the Industry Training Authority, students who opt for either of these

“The response from the industry has been overwhelming.”

— Bryan Sweeney, EJTC

schools can reduce their required work time by 900 hours.

Sweeney has held discussions with every graduating class of the SST program. However, speaking to the all-female cohort took a turn away from the usual chats with mostly-male groups.

Previous classes for the SST program numbered an average of one to two females for every 20-30 males.

“The female cohort had a totally unique view of the industry,” said Sweeney, noting that they wanted to know more about rare and unique opportunities in the work environment.

With talent shortages and retirements from the field, Sweeney said that not pushing to train more women for these roles as much as men would result in a losing battle for the industry.

“The response from the indus-

try has been overwhelming,” said Sweeney, who received numerous calls from companies wanting to hire the students.

“It has really spurred something and I’m excited to see where it goes.”

Sweeney also credited the B.C. Centre for Women in the Trades for directing the students to EJTC.

For the women in this year’s SST program, this education represents a shift towards greater independence or a complete career switch all together.

One such student is Marcia Lopez, who arrived in Canada from Chile as a refugee in 2021. She worked for many years as a travel agent in Chile. After a year of searching for work in Canada’s hospitality industry, Lopez learned that she would need to start a new career from scratch.

“It has been difficult because I am 46 years old. I am not like my peers who are in their early twenties and just starting out,” said Lopez, who found it a challenge to retain so much new information in the first couple of months.

“At first I thought that I really couldn’t do this,” said Lopez, but her perception changed with each passing day thanks to the engagement and demeanour of the electricians teaching in the program.

She began to understand that people who work as electricians tend to be very happy and passionate about their work. Moreover, they have not experienced difficulty in retaining employment.

“The school has concerned itself with bringing in people from the security industry to transmit information from their experiences to us,” she added.

“This has made us feel more secure in knowing that we are accompanied by members of a circuit of enterprises who all know one another and have good business practices.”

— Madalene Arias

SST class members: Coraima Sucuqui, Jill Fayant, Shelby Grant, Deona Laughlin and Marcia Lopez. (Image courtesy Jon Beatty)

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Applications

Police department launches camera registry

The Naperville, Ill., Police Department is using Genetec’s Clearance tool to help close investigations more quickly.

Naperville PD has moved away from its CD-based recording process and updated its digital evidence management. They are now using cloud-based Genetec Clearance system to collect, store, retrieve and share digital evidence. Detectives are able to collaborate efficiently and can access files at any time. A digital audit trail maintains the chain of custody for evidence.

Implementing Clearance also led to the launch of a Community Camera Registration Program, where local businesses and residents can volunteer to share the number and location of their video cameras. These cameras are then plotted on a map in Clearance, allowing the PD to quickly locate sources of video evidence and email camera owners to request they share video.

Appointments

Pearson tests screening portal Toronto Pearson International Airport is the first airport in Canada to trial the HEXWAVE walkthrough security detection portal from Liberty Defense Holdings and began a two-week beta test on Nov. 1.

HEXWAVE is a walkthrough screening portal that uses 3D radar imaging and AI technologies to detect and identify metallic and non-metallic concealed weapons and other threats. Users do not need to remove keys or other items from their pockets while passing through the system, according to the company.

Pearson will operate the trial in multiple areas of the airport by conducting voluntary screening in an employee area and a perimeter location, including an entrance from the terminal parking garage. Liberty Defense says it will use the beta site to further test and train the system to continue improving HEXWAVE’s machine learning algorithms.

• Scott Young will lead GardaWorld’s residential, commercial and alarm monitoring business lines in Canada as national vice-president, security systems and technology.

• 3SI has promoted David Almasi to vice-president

of U.S. retail sales. Almasi will continue in his role as vice-president of Canada and international sales.

• NVT Phybridge recently announced the promotion of Arvind David to senior vicepresident of operations and

School district deploys gun detection

County, Penn., will deploy the ZeroEyes gun detection video analytics platform in all of its schools, expanding its currently deployment from three schools to six.

Layered on top of the schools’ existing IP security cameras, the ZeroEyes platform can identify brandished guns instantaneously, according to the company, and alert school administrators, safety personnel and local law enforcement within three to five seconds. Detections are monitored 24/7/365 from the ZeroEyes Operations Center, which delivers intelligence on active shooter incidents including the gunman’s appearance, clothing, weapon and real-time location. The ZeroEyes’ AI platform does not record, store or share videos or images of students or others to maintain privacy, says the company.

January 5-8, 2023

International CES Las Vegas, Nev. www.ces.tech

February 16, 2023

Security Summit Canada Online www.sptnews.ca

March 9, 2023

Security • Police • Fire Career Expo Mississauga, Ont. www.canadiansecuritymag.com

March 28-31, 2023

ISC West

Las Vegas, Nev. www.iscwest.com

April 25-27, 2023

Canadian Technical Security Conference Calgary, Alta. www.ctsc-canada.com

April 26, 2023

Security Canada East Laval, Que. www.securitycanada.com

May 17, 2023

Advance: Women in Security Online

www.sptnews.ca

June 5-8, 2023

Electronic Security Expo Louisville, KY www.esxweb.com

June 14, 2023

Security Canada West Richmond, B.C. www.securitycanada.com

digital transformation.

• TOA Canada has expanded its technical department with two new hires. Chris Singh is the company’s new product support manager. Yahya Mawlawi is TOA Canada’s new product development head.

• Ajax Systems announced that Ron Jagmohan has joined the company as technical director for Canada and the U.S.

• AMAG Technology recently announced the appointment of David Sullivan as company president.

Scott Young David Almasi

Arvind David Chris Singh

Yahya Mawlawi Ron Jagmohan

Penncrest School District in Crawford

With You Every Step of the Way

Launch Your Business

You acquired a security company or expanded into the alarm industry

Your business is a growing concern and you need cash flow to fund your growth

You need support when loading and servicing alarm customers

You need access to quality security products, reliable suppliers and dealer pricing

Grow Your Business

Your current dealer program is limiting your growth

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You’ve built a successful business and now it’s time to reap the benefits of your hard work

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You need to remove administrative headaches (billing, collections)

You need stable and predictable cash flow but retain ownership of your business

Sell Your Business

You’re ready to live your dreams

You need to maximize your payout

You have a time-line and you need an experienced buyer who will navigate a smooth transition to the finish line

Your customers need world class monitoring with continuing service and support

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SCC 2022: LIVE AND IN PERSON

The Security Canada Central conference and trade show returned to its in-person format after a few years of virtual meetings during the pandemic.

The event kicked off with the Monitoring Station Symposium on Oct. 18, followed by two days of the SCC trade show, including a keynote address, seminars and other networking opportunities.

The show drew more than 2,200 attendees and 165 exhibiting companies. Security Canada will return in 2023 with three more shows, the first in Laval, Que., on April 26.

Conrad Henry, regional manager (Canada), DoorKing

Dave Currie, founder and Chris Currie, president, Security Response Center

Randy Dawson, vice-president of operations and Craig Stone, vice-president of sales, Wilson Bohannan Lock Co.

Tomasz Figiel, president, and Peter Garnham, founder, PG Security Associates

The Telus Business team

Amitava Mittra, CEO, and Mona Mittra, COO, Swaraj Secutech Canada

CAMERA CORNER

SBy Colin Bodbyl

The evolution of video monitoring

AI is taking the technology in new directions, increasing its intelligence and usefulness

urveillance cameras that are not monitored typically serve only one purpose: evidence collection.

To get the most value out of a camera, users can leverage real-time monitoring to alert them of activity on their property. The monitoring of these cameras is referred to as video monitoring, but not all video monitoring is the same.

“Live video monitoring requires a degree of judgment from the operator.”

Video verification is the simplest form of video monitoring. It starts with an external device which is not the camera alerting operators of an event or activity. The external device could be a door contact or motion detector inside a car dealership, or it could be a radar or fence detection sensor alerting an operator of unwanted activity on the perimeter of a property.

With video verification, the camera is used to verify the alarm and determine if further action is needed. This type of video monitoring can even be performed by the end user directly rather than a professional monitoring centre. One example of end-user video verification would be a video doorbell, where the user receives an alert from the button being pressed, and then uses the video to verify who is at the door.

Event-based monitoring relies on the camera itself to alert the operator of an issue. These cameras use video analytics or AI to analyze the video before sending it to the operator, and filters can be applied to refine the conditions in which an alarm is generated. Event-based monitoring is very effective in areas where the analytic filters can reduce the number of nuisance alarms.

If we use the example of a car dealership again, event-based monitoring is an ideal tool for monitoring vehicle storage lots. These lots have defined hours of operation, and outside of those hours no person should be within it. Cameras with video analytics can be used in these areas to only trigger when a person is detected outside of operating hours. Alarm activity is low, and operators can easily identify and deter un-

wanted activity.

Live-video monitoring is a lesser known and far more challenging category. Event triggers like analytics or AI are still used, but live video monitoring is leveraged to monitor areas with a high level of non-malicious activity like shopping centres or apartment complexes.

In these applications, pedestrian traffic is not only allowed but encouraged. This creates two challenges for monitoring centres, the first being alarm volumes. To process the volume of alarms coming from active sites requires operators to leverage more of a traditional guard style monitoring process, where multiple cameras or alarms are viewed either simultaneously or in quick succession. The second challenge is operator interpretations. When a site allows activity, operators need to carefully monitor that activity and watch for unwanted behaviour only.

Using the car dealership example one more time, most dealerships leave a few cars on the front lot, and do not mind if customers come by to look at them after hours, but they do not want the vehicles damaged or stolen. Operators using live-video monitoring techniques will watch all users who visit the front lot for the duration of their visit and only de-

ter those individuals or dispatch authorities if they recognize unwanted activity. Unlike video verification or event-based monitoring, live video monitoring requires a degree of judgment from the operator. Extensive training and knowledge of each site is required to make these operators successful.

Advancements in AI and surveillance technology continue to create new applications for video monitoring. Without innovation, it is unlikely video monitoring would have ever gone beyond simple verification. Today AI can limit alarms to only trigger on certain objects or unusual behaviour.

In the future, it is expected that AI will also be able to identify specific behaviours, ignoring innocent activity and only triggering when objects exhibit unwanted behaviour, like breaking a window, or crawling under a car to steal a catalytic converter. In the short term, different forms of video monitoring can meet most users’ security needs, but as new technologies emerge, the possibilities for video monitoring and how it can be used become endless.

Colin Bodbyl is the chief technology officer of Stealth Monitoring (www.stealthmonitoring.com).

How the Right Automatic Door Operator Can Unlock New Opportunities for Your Business

Security professionals have long provided their technical expertise toward helping business owners large and small to ensure their clients’ spaces are safe and secure. Access control systems, video cameras and security systems are among the core solutions that security integrators and locksmiths have built their business and reputations on. While technology to support safe and simple access control in your facilities is critical, on many levels, getting people in the door is the most important goal!

Whether via changes to building codes, barrier free requirements or simply good business, automatic door operators are a critical element for businesses and should be a critical element for door opening service professionals to offer their clients.

Whether an experienced installer or looking to enter the door operator market, having a simple to install and reliable product is the easiest way to drive growth and reputation for your business.

ASSA ABLOY is the market leader in practically

every category of door hardware. Norton is one of the most recognizable brands from ASSA ABLOY and offers a continuum of automatic door operators designed to meet the needs of every different application. Within this continuum, the Norton 5500 Series operator is purpose-built to provide a simple and reliable solution to automate swing door without the need for specialized training or advanced technical expertise.

As top wholesalers in the biggest markets in Canada, Jovan, C.C. Craig and D.G. MacLachlan Security Distributors have positioned themselves to be the leading distributor of the Norton 5500 Series operators through their stocking levels at each location, technically trained and experienced sales and support staff with over 100 years of experience in the access and security industry, servicing Canada from coast to coast.

The Norton 5500 operator makes it easy for service companies and installers to quickly go from apprehensive to experts when it comes to offering automatic operator installation services to your business. Unlocking this

capability can be easily associated with the design and functionality of the Norton 5500 Series. With the small footprint and ADA compliant, the operator is designed to be installed by a single person and is one of the only fire-rated, hydraulic operators in the market. Parts are pre-installed on the backplate and can easily be paired with waveto-open switches for touchless operation.

As a key partner with ASSA ABLOY Opening Solutions Canada, Jovan, CC Craig and DG MacLachlan Security Distributors have vast experience in working with every manner of door hardware solutions. Their counter staff and technical support teams are amongst the most well-trained in the country when it comes to door hardware and automatic doors. Consult with your local branch to understand how they can help your security integrator or locksmith business to create new channels of growth with automatic doors.

Visit your local Jovan, CC Craig or DG MacLachlan Security Distributors’ location today and start unlocking new solutions and sales for your business!

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LESSONS LEARNED

ABy Victor Harding

Be prepared if you’re a buyer

Acquiring a business is a great way to achieve growth, but do your homework first

lthough most readers of SP&T News are likely to end up being sellers rather than buyers, it may still be useful to both parties to identify some key tips for buyers.

Most of these tips come from experience in my own practice with Harding Security and some from working for 12 years with two of the larger Canadian alarm companies before that.

If you know what you are doing and do it well, buying another business is a great way to grow your business quickly.

Growing organically can not only take a long time but, depending on the industry, is becoming more costly. “Buying” rather than “building” today is particularly attractive in the security alarm business because the cost to create new accounts organically has sky-rocketed. As a result, there are very few small alarm dealers I talk to today who are growing their account base much organically.

But buying any business is always risky. Not only does it absorb a lot of capital that might have been deployed in another way but you cannot be assured of getting the returns you banked on. In fact, the stats in the M&A world suggest that at least 50 per cent of all deals do not return what they were supposed to.

So how do buyers go about making sure they are on the right side of that 50 per cent?

First, know what you are looking to buy and how the acquisition fits into your overall strategic plan.

Surprisingly, many buyers don’t quantify what they expect to get from a deal and have not thought through what doing the particular deal will do to the original business. Will the business fit your existing company culture? How long will it take to integrate the new business? Then, assuming that the deal makes sense strategically, have you calculated how much you should be prepared to spend on the deal?

My father, who ran a successful national carpet manufacturer and distributor, always told me the golden rule is “never pay too much for an acquisition.”

As a buyer, it pays to have an advisor to help you assess the acquisition target and determine the maximum price you should pay.

But make sure those advisors are being paid to complete deals. My guess these days is

that most buyers overpay when they buy. Be prepared to walk away.

Another point when buying anything today is to calculate what the purchase will do to your overall working capital needs and make sure you get the seller to turn over sufficient working capital as part of the deal. Even buying alarm accounts, which can be folded into your existing alarm account base, can draw on future working capital needs.

It goes without saying that every buyer needs a good mergers and acquisitions lawyer to draft the purchase and sale agreement to protect their interests down the road.

Most of the really successful deals that I have been part of over the last 12 years have seen the original owner stick around to provide good transition advice for at least three to six months after.

After making sure that the deal is a good fit, a successful integration of the target company is the next most critical step. Jack Welch of GE fame used to say that the integration process should start while you are doing your due diligence on the company. Sometimes it is better to completely fold the company into the mothership, including doing away with the target company name and market profile. Sometimes it is better to keep the target going as-is separately for a few years after.

Even integrating something as simple as another alarm account base can be messed up because the buyer’s organization, for example, bills in different rotations, breaks out their monthly

invoices differently, or has different practices about cancellations.

Some other tips I have picked up along the way:

• Most of the time, it pays to be prepared to spend a little more for a very good company.

• As a buyer, don’t focus too much attention on trying to pick the exact right time to buy. Good companies come on the market all the time, in good times and bad.

• What I read and hear is that, as a buyer, you should expect that the performance on both the mother company and the acquisition target to drop a little immediately after a deal is done. Plan for that.

• As a buyer, if you buy assets, most of the time you can write most of your purchase off against income over time. This should mean you can pay more than if you are buying shares.

• It pays to develop a small team inside your organization that can handle acquisitions — someone from finance, operations and even IT. This does not have to be their full time job, and establish accountability with those team members.

• Finally, like everything else in life, you should get better at buying the more you do it.

Buying can be a great way to grow your business. There’s no question about that. But, as with all things in business, you need to know what you are doing.

Victor Harding is the principal of Harding Security Services (victor@hardingsecurity.ca).

By Patrick Straw

A bounce-back year CANASA UPDATE

CANASA and the security industry experienced a tremendous 2022 with trade shows and networking

What an incredible year it has been for both CANASA as well as the Canadian security industry as a whole.

We just completed our third and largest Security Canada Trade Show and Conference in Toronto, which was very successful. We had exceptional vendor participation and the attendance was very good.

The atmosphere for the entire three days was electric. One of our member partners said to me at the show, “It feels like someone opened up a pressure valve and everyone is having a blast.”

Monitoring Symposium which brought together monitoring sector leaders from both Canada and the United States. They were able to delve into issues affecting the current monitoring environment and also talk about upcoming technology changes that will affect everyone in the business.

Thank you to all who participated and we look forward to hosting another symposium in two years.

Education

It should be noted as well that we had 15 vendor participants who were exhibiting at Security Canada for the first time. The expectation is that they will all be coming back.

Monitoring Symposium

We opened up the conference with a full-day

At Security Canada Central, we launched our full suite of online learning opportunities with eight new partners. You can check them out on our website under Education and the “Education Partnership Program.”

Our Education Committee went through each course to ensure that the ones selected were right for our industry. Thank you to our Education Committee under the leadership of

Ron Jagmohan, who was presented CANASA’s “Outstanding Contributor Award” for his hard work and leadership.

Membership

This year we launched an aggressive membership campaign. While there is a lot of consolidation taking place in the industry, we are picking up new members on a weekly basis and we are broadening our base from the traditional membership profile. This is great for our association, as we represent the entire security industry. Great work by our Membership Committee!

In closing, I cannot thank enough the team at the CANASA office, our Board of Directors and the many other volunteers who make up our councils and committees. Best wishes and continued success for the rest of 2022.

Patrick Straw is the executive director of CANASA (www.canasa.org).

Patrick Straw

Scott Young and his vision for the future of the Security Systems division at GardaWorld

Scott Young is the recently appointed National Vice President for Security Systems and Technology at GardaWorld Canada. We wanted to find out what drove him to take on this new endeavour, and his vision for the future.

Why did you take this opportunity?

Well, to be honest with you, I was initially hesitant about it! I had been working with our Prairie security guarding team for 4 years. Having spent over a decade in business development across Canada before that Operations role, I was really confident in the service we were providing and excited about the journey our team was on.

However, the more I looked into the security systems market and having worked through some manned guardto-technology transitions with clients previously, I became intrigued about the potential that existed for GardaWorld in this space. As you know, camera resolution, automation, interface usability, AI applications and a shift to cloud management and storage have evolved so much in recent years. It’s an exciting time for the industry.

Ultimately, what put it over the top for me, was the opportunity to meet our Security Systems and Technology teams across Canada and see the quality of the group I would be working with. It was great to learn about the high expectations for customer service and innovation that we also push in the guarding world. The potential synergies to augment GardaWorld’s physical security and risk management programs with industry leading technology was an exciting opportunity that I had to jump on.

What is your vision for growing the Security Systems division in Canada?

First of all, the cross-selling opportunities are immense. GardaWorld is fortunate to have a significant brick and mortar

presence across Canada and a client list of thousands of blue-chip organizations. We’re building a consistent, high-quality service to support our clients all across the country. This includes industrial, commercial and corporate clients, large and small. At the same time, we’ll be expanding the premium residential smart home security we offer through our Liberty Security acquisition, as well as expanding our retail and wholesale alarm monitoring business with a focus on quality of service.

There has been a fair bit of consolidation in the industry over the last few years. I think there is an opportunity to expand our dealer program with the leaders we have in this area, while looking at strategic acquisitions in key markets. We are open for business for the right partnerships anywhere in Canada and I would encourage potential partners to reach out to have a conversation.

What is the added value that technology brings to businesses who require security services?

Technology brings data and visibility into not just your security operations, but your business analytics as well. With the acceptance of Enterprise Security Risk Management across many organizations in Canada, the security department is no longer a simple cost centre, but a valued business partner with a seat at the table for strategic decision-making. The technology that exists today allows for smarter, more informed decision-making, while also securing people, assets and information. We’re enhancing loss prevention, while also providing real business insights in a user-friendly and very slick way.

What are some challenges that the industry faces today?

Wages are rightfully going up across the country for security guards. However, the unemployment rate and staffing crunch

facing organizations in all industries in North America is real. I don’t see that going away anytime soon following the pandemic-induced change to employee work/life expectations. Increasingly, in the face of higher labour costs and reduced availability of talent, organizations are looking to technology to be more efficient in their security programs. Through remote video monitoring with a highly trained, real-time, situationally-aware manned guard response, as an example, we can provide a more efficient and effective solution than just manpower or just technology independently. GardaWorld is also one of the only providers capable of offering these services in Canada’s both official languages to service clients from coast to coast.

What are some of the advantages of employing video analytics?

Winning organizations today rely on real-time business intelligence and data to make their decisions and adapt to rapidly changing customer behaviour. With video analytics we are able to provide tangible information for businesses to better understand their operations from a marketing and risk perspective. Heat mapping is a great example of this. Business owners can track and assess their customer activity throughout their premises, allowing them to intelligently place products in high or low traffic areas.

To sum it up, by leveraging the security and risk management expertise of our physical security division, we can provide intelligent security/vulnerability threat assessments and prescribe the most efficient combination of physical and technological security solutions. I’m very excited about our newly-enhanced collaboration between our divisions. We will offer some of the most robust solutions that combine technology installation and service with informed monitoring and response.

To speak with one of our experts, contact GardaWorld Security Systems at 1-833-GARDA-33 (1-833-427-3233) or email prod.sys@garda.com.

OF FAME HALL 2022

The Hall of Fame was established in 2015 to recognize security professionals who have made a difference to the industry and to the communities and customers they serve.

Sam Shalaby, Founder and CEO, Feenics

If you’re not innovating, you’re not doing your job.

That’s been a mantra and one of the guiding principles behind Sam Shalaby’s whole security career.

Shalaby came to security with an engineering background. He was taking that subject as a University of Ottawa student when a chance meeting with a locksmith in a coffee shop led him down a different path. Shalaby was intrigued and offered to work for free in order to gain some training. He was hired on as an apprentice while still at school.

““I loved it,” he says. “I loved the fact that every day is different, especially if you’re a journeyman.”

He subsequently went to work for ADT as a technician and alarm installer and then, armed with industry experience, he established his own Ottawa-based locksmith firm, ACME Lock Security, in the early 1980s.

He continued with his schooling, switching his academic focus from engineering to business and ultimately earned an MBA from Queen’s University in Kingston, Ont. He also broadened his security interests and set up an integration

“It’s our duty to introduce the end users to the latest and greatest.”

business, Future Security Controls (FSC), which he ultimately merged with ACME.

It was at this point he began to get a taste of the managed services business — decades before Security as a Service (SaaS) would become part of the industry’s vocabulary.

As Shalaby describes it, it was almost by chance. In the early 1990s, a major client asked for a comprehensive access control, surveillance

This year’s inductees represent not only career longevity, but commitment, innovation and leadership.

Please join us in congratulating our 2022 inductees Sam Shalaby, Steve Ballantyne and Patrick Straw.

and intrusion system but they didn’t want to manage it themselves.

“We created a Wide Area Network (WAN) and we started managing the system from our control centre,” he says. “That was our window to security management services. We called it SMS: Smart Monitoring Services.”

The WAN was created using Token Ring and modems from an Ottawa company called Gandalf Technologies. “We were monitoring video at four frames per second over dial-up modems…. We were doing remote guard tours,” he says. If an employee needed access, they could look at a camera, pick up a phone and call the station, and an operator could pulse open the door.

FSC added more enterprise clients and opened a second office in Toronto and a new control centre. “I always felt that, as professionals, it’s our duty to introduce the end users to the latest and greatest. It’s our duty to let them know that this is what’s available now. We can supply it, we can design it, we can install it and we can maintain it,” he says.

The company continued on its growth trajectory but Shalaby

wasn’t totally satisfied. He knew there was more to managed services than client-server-based applications on a large scale. “It was still a crude way of doing it,” he says.

Within FSC, Shalaby had also developed Feenics, a cloud-based access control division. The platform was modeled after enterprise software that truly freed the user and allowed them to manage their data from anywhere — remotely but securely.

Shalaby sold FSC to integration giant Convergint Technologies in 2013, retaining Feenics as his passion project. He also took on a partner, Denis Hébert, with deep experience in the security industry, including a dozen years as the president of HID Global. With Feenics, Shalaby says he was finally able to realize some of his early visions of Security as a Service, using AWS (Amazon Web Services) as a backbone to deliver access control in the cloud to end users.

The approach to selling it was also different, since it relies on a recurring revenue model — something more closely associated with alarm monitoring than access control. It became a matter of re-ed-

Profiles by Neil Sutton

ucating the market, says Shalaby, adding that Feenics hired a consultant to help installers understand how to sell the concept.

Steve

UShalaby grew the Feenics brand for just over a decade, and ultimately sold the business to ACRE last year.

Shalaby says he truly values his

time with the Feenics organization and now he’s ready for another venture. He isn’t revealing all the details yet, but is eager to move on to

the next phase of his Security as a Service vision. “I love what I’m doing and I needed another challenge,” he says.

Ballantyne, Senior Director, Eastern U.S. and Canada, Nice (retired)

ntil his recent retirement, Steve Ballantyne spent more than 40 years in the security industry, and he’s enjoyed almost every minute of it.

“I’ve had some pretty versatile experiences from running my own business through to the technical side and into sales. Building a monitoring station was a great experience and enjoyable,” says Ballantyne, who’s now taking stock of his career.

For Ballantyne, it all began with a job ad in the newspaper. Chubb was looking for a technician and Ballantyne had the right credentials — a keen interest in both electrical and mechanical systems, plus some formal training from Toronto’s Ryerson University. He was hired on as an installer in 1980 and soon transitioned to the sales department.

“A lot of people are just looking for a solution.”

After five years, he ventured out on his own and started a company called Applied Security in Mississauga, Ont.

“We did commercial and residential, video systems and access control,” says Ballantyne. “That’s when access control was just coming out.”

Independent alarm dealers were relatively rare at the time, he says, and most consumers flocked to the big-name brands for their home security systems. But the industry was poised for growth in the 1980s, he says, and “that’s when the boom started happening.”

He recalls selling home systems for thousands of dollars. Alarm installation was also a more labour intensive process than it is today, involving drilling holes and pulling cables. But it was state of the art for its time. “Back then we were doing some cool stuff,” says Ballantyne. Applied Security had four trucks on the road and employed several technicians. Ballantyne ran

the business for a dozen years before selling it and moving on to Counterforce to help build their dealer program and establish a monitoring station in Vancouver.

After Counterforce, Ballantyne advanced through the security industry, riding a tidal wave of merger activity. He joined Interactive Technologies Inc., which became part of Interlogix, which became part of General Electric. There, Ballantyne was director of sales for General Electric Canada. Following GE, he spent four years at a PERS company, CareLink Advantage, until he joined Linear, part of Nortek, which was ultimately acquired by Italian firm Nice last year. His most recent role was senior director for the Eastern U.S. and Canada.

“The industry has changed so much, even in the last five years,”

says Ballantyne, acknowledging both consolidation through mergers and acquisitions and rapid technology advancement. “What does the future hold? Technology changes so fast that if you blink your eye, it’s changed.”

Ballantyne says he has enjoyed selling security hardware products and being part of the iterative process of innovation. Although some of the mystique of high-end security equipment began to vanish as consumers educated themselves on the hardware and DIY products became more readily available.

“Years and years ago, when we used to sell someone a security sys-

If you’re looking for an enthusiastic take on the security industry, talk to Patrick Straw.

He will tell you how supportive CANASA’s members are, and provide numerous examples of how industry competitors can also be friends and allies.

As the Canadian Security Association’s executive director for the last six years, he has steered the association through some turbulent waters, including two years of COVID which effectively shut down most opportunities for networking and trade shows. During this time he maintained his optimism and kept his faith in CANASA’s membership. He also credits CANASA’s staff for their steadfast support and commitment.

At the end of 2020 he was presented with a special “Outstanding Commitment” award by ADI Toronto branch manager Joanne Rowe (now area sales manager) on behalf of CANASA membership.

“You have shown support to all member companies, improved relationships with police services and been an open door of support to the industry,” said Rowe during the presentation. “During the challenges of COVID-19 you have maintained momentum on key association initiatives and been a needed resource during a very difficult time.”

Straw came to security by way of law enforcement. A family friend was a staff sergeant in the RCMP and suggested he might have an aptitude for policing. Straw applied in high school and

tem, we had to educate the customer on what a door contact was, or a motion sensor, and how they all tie together. Nowadays, people know what all that stuff is,” he says.

“They want instant information, they want high quality pictures and they want to be able to control their home remotely. That’s technology that’s available to us now.”

His advice to independent security dealers who want to stay one step ahead of the trends is to focus on customer service. “A lot of people are just looking for a solution. I think if you can create a good experience for the end user, that will produce more valuable and lucrative return business than

“We have the finest people in the industry stepping up to help out.”

was accepted right away. But after five years as a Mountie, he realized that his long-term interests lay elsewhere.

He visited an employment agency where a headhunter connected him with the owner of a security company. He joined as a sales rep then moved up to sales manager at a firm called Royal Monitor Systems. The company changed hands several times via acquisitions and ultimately became part of ADT.

As his career flourished, he worked for a variety of different companies in the industry including distributor Tri-Ed, vendor Gunnebo Canada, and integrator NESS Security. “I loved working for a privately-owned company where you reported to the owners,” says Straw of NESS, where he worked for a to-

any kind of mass marketing that you do,” he says.

Outside of the security industry, Ballantyne’s other great vocational calling is firefighting. He continues to volunteer for the fire department in Erin, Ont., which has been his home for the past 25 years.

“It’s very gratifying,” he says. His days of running into burning buildings may be behind him, but he remains very active with the department. “I’m driving a truck, supervising and playing the captain’s role most of the time.”

There are some natural synergies between the worlds of fire and security and Ballantyne has used those to his advantage. For exam-

ple, he has hosted seminars for other rural departments on how smoke and carbon monoxide detectors work. “I’ve been able to use my experience and product knowledge,” he says.

So, after 42 years, is Ballantyne now retired? His LinkedIn profile currently describes him as semi-retired and he will admit to being ready for a break. He says he will take the next six months or so to recharge and do some travelling with his wife. After that, he will consider what he wants to do next — possibly even a role outside the security industry.

“Who knows? I’m open to challenges and opportunities.”

tal of 10 years across two different employment periods. “It was easier to be more creative and come up with ideas. We had some really nice years at NESS.”

When he was recruited for the CANASA executive director role in 2017, he was already familiar with the association having served as a volunteer with the Ontario board (now called the Ontario regional council). He took on the director position at a time when the association had experienced a number of different executive directors in a short period and was looking for some management stability.

Straw’s outgoing personality and industry knowledge made him an ideal candidate for a role that includes networking, advocacy and brand-building.

Straw says that since joining as a staff member, his priorities for CANASA have been the provision of education resources, growing association membership and establishing relationships with emergency services.

Straw says his previous experience with the RCMP has helped him make connections with other police agencies, and he’s also joined the boards of related organizations like the Ontario and Canadian police chief associations.

From a membership perspective, Straw says diversity is the key — reaching out beyond CANASA’s well-established Canadian membership in the alarm and electronic security business to include guard companies and cybersecurity pro-

viders, as well as security companies that are based overseas and looking to expand into Canada.

Straw is also engaged with his counterparts at U.S. security associations like The Monitoring Association (TMA) and the Security Industry Association (SIA). “I participate in all their meetings. It keeps me in tune with what’s going on down in the United States. That’s also been a very interesting and rewarding part of this job,” he says.

And Straw also keeps tabs on how the security industry is viewed in a broader context across Canada, particularly from a regulatory perspective, which can vary depending on the province security companies are operating in. “I’m constantly looking to find different pockets within the government that can affect our industry and get a seat at the table with them, so when the decision-making time comes, we’re there,” explains Straw.

Coming out of the difficult pandemic years, CANASA has returned to in-person trade shows in 2022, hosting Security Canada events in Laval, Que., Richmond, B.C., and Toronto.

“I’ve thoroughly enjoyed this job,” says Straw, who is now looking optimistically towards 2023 for CANASA. “I think my biggest, proudest accomplishment is the way we’ve united everybody across the country. We have the finest people in the industry stepping up to help out.”

Patrick Straw, Executive Director, CANASA

THE 5 D’S OF PERIMETER PROTECTION

A coordinated, multi-layered approach to security provides optimal threat mitigation and protection

By Emil Toutrakanov

For years, Canadian critical infrastructure sites have used standard perimeter intrusion detection systems (PIDS) that have relied on technologies like fences, visible surveillance cameras, security lighting, barbed wire, and access control to protect personnel and critical physical assets.

Growing threats to the perimeter seem to have outpaced traditional security methods, and the role of physical security has evolved into a multi-layered security system to be effective against these threats.

Adopting a multi-layer perimeter protection strategy that integrates multiple sensors and central software for expanded coverage, accurate threat intelligence and real-time intervention is paramount to creating and sustaining a robust, reliable and effective PIDS. As novel threats to physical perimeters continue to proliferate, the responsibility lies on security personnel to design end-to-end, future-proofed PIDS capable of deterring, detecting, denying, delaying and defending against intrusion threats long before they’re able to reach the perimeter. Each of these capabilities comprise what is known as the five D’s of perimeter protection.

Deter

First, implementing Crime Prevention Through Environmental Design (CPTED) strategies will aid in deterring breach attempts at the perimeter.

CPTED utilizes both structural and environmental elements toward building a secure perimeter. This includes installing fences, gates and using barbed wire. Other tried-and-true practices include planting tall shrubbery to ensure visitors walk along certain pathways that are better monitored and well lit. CPTED strategies can also include winding roads leading up to the facility to dissuade vehicles from approaching at high speeds. Also, often having a visible and prominent security system can be a deterrent.

Detect

When it comes to perimeter security, one of the best available strategies for detecting and classifying intruders is deploying field-proven sensors that perform even in demanding environments. Airports, for example, occupy vast amounts of land and have perimeters that span several kilometers. These transportation hubs also operate 24/7. As such, they require solutions that can monitor the premises and detect unauthorized personnel and vehicles around the clock. Here are a few examples of high-performing sensors for outdoor and perimeter applications. With 360-degree site coverage, radars can quickly detect personnel and vehicles from hundreds of meters away in almost any climate, weather or lighting conditions and scan the entire property every second. Radars provide early warning of intruders prior to them breaching the perimeter. Once a radar detects a target of

interest, it identifies the coordinates, and if integrated with a pan-tilt-zoom security camera, will direct the PTZ camera to slew directly to that target. Using a PTZ camera, security operators can see a visual of the target to allow for further threat assessment.

Thermal security cameras are optimal perimeter cameras that pair well with radar, as they enable security personnel to see intruders in adverse conditions. A thermal security camera can detect tiny differences in heat signatures of objects, people, plants, etc. — even as small as 0.01°C — and display these differences as high contrast images in shades of grey or with different colour palettes. As a result, thermal cameras produce images even in total darkness as well as in light rain, fog or smoke.

AI-driven multispectral cameras, featuring both thermal and optical imagers, are even more comprehensive options for perimeter systems. Featuring built-in convolutional neural network (CNN) based video analytics, these cameras improve intrusion detection accuracy. They do so by classifying human and vehicle threats moving at high or low speeds and minimizing false alarms, which lowers the overall total cost of ownership for the system. CNN analytics have been shown to reduce false alarms by 60 per cent in a sample of 100 unique scenarios including noise motion from shaking trees, animals that trigger as humans or vehicles, rapid changes in a camera’s AGC, flat field correction events, as well as a shaking camera.

Deny

Perimeter sensors with AI-driven analytics in conjunction with access control systems signifi-

“Crime Prevention Through Environmental Design strategies will aid in deterring breach attempts at the perimeter.”

cantly strengthen the ability to deny entry to unauthorized individuals. Also, deploying technologies such as video intercoms, card readers, biometric technologies and turnstiles that reduce piggybacking help ensure that only verified employees or visitors can enter the facility. Consider a data centre, for example. When individuals walk further into a data centre facility — from escorted areas to data centre rooms and to the data centre cabinet — identity authentication is critical.

Delay

If an intruder does breach a facility, security personnel must be able to quickly review video in real time to locate the individual, gather important scene details to share with law enforcement, and record evidentiary-class video for incident reports. A well-designed video management system helps security operators do this quickly and efficiently.

However, when a security system integrates multiple types of technologies, the solution may require higher-level management software to give operators a global view of all threats and data. With a physical security information management (PSIM) solution, operators can easily aggregate data from perimeter, radar, video and access control systems; track all targets on map displays; send alerts to law enforcement; and if necessary, initiate lockdown procedures to seal off critical areas and isolate an intruder. Twoway audio devices connected to a perimeter system can be programmed to play a pre-recorded audio message to alert the intruder that they’re being surveilled. Bi-directional audio devices also enable remote operators to “talk down” an intruder on the ground and communicate that the authorities are on their way.

Defend

If all attempts to deter, deny entry to and mitigate the actions of an intruder have failed, the final step is apprehension. This is when security teams and law enforcement are dispatched to the area. Sharing video, GPS coordinates, audio clips and other situational awareness data from the security system with first responders is critical so that they can determine the best tactical approach for arrest. If responding to an aerial threat, this step may involve neutralizing an adversarial drone through jamming — which disrupts RF and GPS communication links — or spoofing — which deceives signals to the drone’s receiver to render it inoperable.

Cyber Considerations

At the digital level, strong perimeter security plans should also account for cyber threats to edge devices. Implementing cyber-hardening technologies such as network monitoring software, end-to-end encryption between archivers and cameras via Transport Layer Security, and the elimination of backdoors are a few best practices.

Key Takeaways

Combining these practices to form a single, coherent and interconnected security strategy ensures mission critical facilities are optimally protected. Enhancing this kind of resilience can be achieved through the multi-layering of PIDS and the deployment of AI-enhanced solutions that anticipate and respond to incidents, accidental or not, to establish and sustain a healthy, continuous productivity in Canada’s most valuable assets in critical infrastructure.

Emil Toutrakanov is the national sales manager for Canada at Teledyne FLIR (www.flir.ca).

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Product Previews Locks and Doors

Keyless access

Abloy Oy

Detection system for turnstiles

Boon Edam

ABLOY CUMULUS is a platform for keyless access, combining hardware products with secure access and management applications. The CUMULUS range of keyless, online access solutions — from mobile keys and padlocks to electric locks and controllers — can be administered with any software tool that suits the customers’ needs. By selecting ABLOY OS INCEDO, the organization can also manage other ABLOY solutions with the same tool, such as electromechanical PROTEC2 CLIQ and mechanical keys. www.abloy.com

Server cabinet locks HES

HES is expanding its range of server cabinet locks to include Open Supervised Device Protocol (OSDP) and mechanical options. These new innovations are designed to help protect physical assets, data and access to critical infrastructure networks. The KS210 is newest server cabinet lock from HES along with the enhanced HES KS200 integrated access control swing handle server cabinet lock, which uses Wiegand (200) communications; the new KS-M Mechanical Server Cabinet Lock, which is a mechanical version of the swing handle server cabinet lock; and the KS100 integrated wireless model featuring Aperio technology.

www.hesinnovations.com

BE Secure is a new secure overhead detection system for use with Turnlock Full Height Turnstiles. This overhead detection system is purpose-built for the detection and prevention of piggybacking within Boon Edam’s range of full height turnstiles. The BE Secure system utilizes Time-of-Flight measurement principles (TOF) combined with AI algorithms to detect when two people try to enter the same compartment on a turnstile using one credential. If piggybacking is detected, the turnstile will automatically lock. www.boonedam.com

Connected lock

Onity

Onity announced the introduction of connected capabilities for its small-form-factor Serene lock. The all-in-one connected Serene lock uses a small form factor to combine both design and DirectKey mobile access technology. The Serene lock now delivers features that enhance operational efficiency and customer experience, while providing preventative maintenance insights. www.onity.com

Thermal break frame

Ceco Door

The new Mercury 2 Adjustable Thermal Break Frame is an adjustable depth energy efficient frame that incorporates a bonded thermal break with a Pemko S44 compression type weather-stripping. There are five adjustable frame depths with the new thermal break design, each with two inches of adjustability ranging from 4.5 to 14.5 inches. The new design allows flexibility for irregular wall conditions and is an ideal product to inventory for short lead-time projects that require energy efficient openings, according to the company.

www.cecodoor.com

All-in-one smart access

SALTO Systems

The SALTO Homelok all-in-one solution integrates smart access control technology, hardware, cloud software, digital keys, a smart living ecosystem and global service support. SALTO Homelok will provide smart access control solutions across the residential market, from multi-family to single-family housing, vacation rentals, and home care/assisted living establishments. SALTO Systems’s electronic locking solution is modern and easy to install and maintain, according to the company. Homelok uses digital access technology, rather than mechanical keys, and can be accessed from anywhere. www.saltosystems.com

Key control solution Morse Watchmans

The KeyWatcher Touch system, is a scalable key control solution for organizations looking to secure, manage and track keys and other assets. With a 7” touchscreen and new Generation 3 CPU, the user can withdraw and return a key securely to any key cabinet located within an enterprise. Additional KeyWatcher Touch features include “My Keys Out” for the identification of out and overdue keys, mobile and email notifications and integration with leading access control systems. www.morsewatchmans.com

Wireless switches

Camden Door Controls

The CM-336 Series of battery operated 915MHz wireless switches joins Camden’s SureWave line of touchless switches and features a Lazerpoint RF transmitter. The new switch replaces Camden’s CM-330 models and delivers improved performance and up to four years of battery life based on 100 activations per day. The CM-336 switches offer a wireless range of up to 300 feet. They’re available in a selection of narrow, square and round faceplates and come with retrofit mounting box conversion kits.

www.camdencontrols.com

Product Previews The latest in

Door controller

Dahua Technology USA

The DHI-ASC3202B 2-door controller provides a solution to managing access control devices from a single remote interface. The controller has two operating modes, standalone and software control mode. Standalone mode utilizes the main controller’s web interface to manage access products such as readers. Any additional controllers added must be in software control mode, controlled by the Main controller UI. Each mode controls up to two doors, with the scalability of up to 500 doors with DSS Pro. us.dahuasecurity.com

Intrusion detection iDter

Nio Guardian and Protector solution meets the latest PoE standards, including IEEE 802.3bt (PoE++) and IEEE 802.3at (PoE+) with 90-watt injector. With PoE, a single cable powers the iDter system, eliminating the need to run separate cables. iDter now offers two versions of the Nio Guardian: Nio-PoE and Nio-AC. Nio nodes are positioned around the protected premises to detect intrusion with a high-resolution camera with wide-angle lens, multiple motion detectors, omni-directional microphone and quad-core intelligence. www.idter.com

PoE+ extender TRENDnet

AI software platform

Oosto

Oosto announced the latest release of its Vision AI software platform, which includes video analytics enhancements for video surveillance hardware and access control systems. The release is accompanied by the new OnPoint touchless reader tablet. Enhancements offered in Oosto’s version 2.6 include: Optimized neural networks, near-edge processing, smart camera integration and Genetec VMS integration. www.oosto.com

TRENDnet has released the 2-Port Industrial Outdoor Gigabit Active/Passive PoE+ Extender, model TI-BEP200. Extend up to two PoE+ signals an additional 328 feet for a total PoE distance of 656 feet. Daisy chain up to four TI-BEP200 PoE+ outdoor PoE+ extenders together for a total PoE network extension of up to 1,640 feet. This PoE+ extender extends a PoE, PoE+ or Passive PoE network connection. The rugged industrial housing is designed for extreme networking environments.

www.trendnet.com

Product Previews The latest in security technology

Network paging system

TOA Canada

TOA Canada introduces the IP-A1 Network Paging System, a modular and scalable system. IP-A1 series IP endpoints adopt common industrial standard protocols for its audio communications and controls, which helps to establish fully integrated systems by communicating not only between IP-A1 series devices but also with external devices and platforms such as SIP phone, VMS, access control or sensing systems.

www.toacanada.com

USB-C cables

C2G

C2G is expanding its lineup of USB-C adapters, cables, hubs, and laptop docking stations with the new USB-C Male to USB-C Male – USB4 (40Gbps) cables in 2.5 ft. (C2G28877) and 3.3 ft. (C2G28878) lengths. The new cables support all USB4 features, with fast data transfer rates up to 40Gbps, as well as backward compatibility with USB 3.2 and Thunderbolt 3 specifications and devices. They deliver up to 100W of charging power with a reversible, symmetrical USB-C connector that easily connects any USB-C device or accessory for quick charging. www.cablestogo.com

Outdoor cameras

Site management

Gallagher

Command Centre v8.80 is the latest version of Gallagher’s security site management software. Command Centre v8.80 offers features and enhancements including the web-based security management system – Command Centre Web, site plan, SIP integration, and a new bulk configuration tool. The introduction of the SIP integration offers integration with third-party applications. security.gallagher.com

Hikvision

ColorVu motorized varifocal outdoor cameras enhance human and vehicle target classification with deep learning algorithms. Hikvision ColorVu technology provides colourful images using F1.0 advanced lenses and high-performance sensors. Advanced sensor technology improves the utilization of available light while 130 dB WDR technology delivers clear imaging. The new 4 MP ColorVu cameras are available in either a bullet (DS-2CD2647G2T-LZS) or dome (DS-2CD2747G2TLZS) body style. www.hikvision.com

Product Previews The latest in security technology

Riser manifold

Johnson Controls

The Tyco RM-2 Riser Manifold product offering has expanded with two RM-2 Base models. The riser manifolds support fire safety by supplying, monitoring and regulating water flow to a building’s fire suppression piping system. The new commercial RM-2 Base with TD-2 test and drain valve and residential RM-2 Base with either TD-2 or ball drain valve feature a built-in waterflow alarm switch, pressure gauge and drain valve to simplify installation, testing and operation. www.tyco-fire.com

Gas detector

Blackline Safety

The G6 personal gas detector is a fully connected solution that leverages the latest in IoT cellular connectivity. Capabilities of G6 include: direct-to-cloud cellular connectivity; safety management through the Blackline Live software portal; and improved incident response time supported by real-time notifications and GPS mapping. Sensor options alert workers to exposure of toxic gases, including hydrogen sulfide (H2S), carbon monoxide (CO), oxygen (O2) and sulfur dioxide (SO2). A long-life rechargeable battery lasts up to one year. G6 is suited to large industrial organizations in the oil and gas, petrochemical, manufacturing, utility, and renewable energy sectors. www.blacklinesafety.com

Cable lacing bar

Video Mount Products

Video Mount Products announced the launch of its new horizontal offset cable lacing bar. With numerous lacing slots and a 2-inch offset for added depth and functionality, the ERLBAR-RA is designed to provide strain relief to cabling and connections, while also promoting good bend radius to help maintain data speeds. The ERLBAR-RA fits standard 19-inch racks, includes 10-32 and 12-24 rack screws, and features a black powder coat finish. Product dimensions (WxHxD): 19in x .87in x 2in. www.videomount.com

Wire cages

STI

STI announces their Clock/Bell Damage Stopper wire cages which help protect clocks, bells and more. Constructed of 9-gauge tough steel wire with white corrosion resistant polyester coating, they can withstand intentional or accidental impact from basketballs, hockey pucks and more. They are designed for use in a controlled environment and not intended for outdoor use. Multiple sizes are offered. www.sti-usa.com

Waterproof monitor

TRU-Vu Monitors

The new 21.5” SRMW-21.5Z monitors feature 1920 x 1080 full HD resolution. The NEMA 4X fully-sealed waterproof stainless steel enclosure ensures that the monitor will withstand dirty, humid, wet factory settings as well as wash-downs. With an operating temperature of -4° to +158°F, it will withstand nearly any environment. The TRU-TUFF treatment enables these units to withstand shock and vibration. An anti-reflective glass over the LCD panel improves image quality and protects the screen. The SRMW-21.5Z has over 1,000 nits of brightness. The SRMW-21.5Z monitors also feature an Ambient Light Sensor which adjusts the screen brightness automatically, depending upon the ambient light conditions. www.tru-vumonitors.com

Portable solar-powered solution

Robotic Assistance Devices

RIO (ROSA Independent Observatory) consists of a single ROSA 3.1 unit mounted atop a solar-powered portable trailer, with the option of adding a second ROSA unit. At its base stands a ruggedized portable trailer positioning the unit’s two solar panels and housing the device’s high-performance batteries and control systems. RIO’s retractable mast extends nearly 20’ where a single ROSA is mounted providing an ideally positioned 180° field of view. To achieve a 360° field of view, a ROSA-Expander unit is also available. RAD offers several RIO monitoring options. www.radsecurity.com/rio

Command centre kit

Vistacom Control Room Solutions

Vistacom SecureView is a pre-engineered video wall solution for small and medium operations centres. Components are pre-configured and tested by Vistacom’s technicians and sent with a guide that enables DIY installation by security integrators or end users. It features a video wall processor, 24/7-rated displays in pre-selected sizes and configurations, a 10” tabletop touch panel, and options including wall or floor mounting, audio system add-ons, and ergonomic sit/stand operator consoles. www.vistacominc.com

AI plug-in for VMS

i-PRO

i-PRO introduced the latest version of its Active Guard plug-in. The AI-based plug-in can turn video management systems into search engines capable of real-time searches or deep forensic analysis. Already supported by VMSs including Genetec Security Center and i-PRO Video Insight, the latest version now adds support for Milestone Systems’ X-Protect and i-PRO’s ASM300 software. The plug-in integrates into the existing UI of the VMS, appearing as another function tab. It allows users to manage the AI analytics from multiple i-PRO cameras and allows users to set up search parameters. The metadata is captured and analyzed by i-PRO AI network cameras at the edge, which use the Ambarella SoC.

www.i-pro.com

Product Previews The latest in security technology

Gunshot detection

3xLOGIC

3xLOGIC’s Gunshot Detection devices use patented concussive wave technology to detect the moment at which a gun is fired. This new Single Sensor option is suited for a classroom, conference room or hallway, and it fits many other indoor and outdoor applications. The Single Sensor is available in a metal or plastic case and can be powered by 12 volts DC or PoE power. It can be deployed outdoors with the hardened metal enclosure, wall mounted, or with a corner mounting for indoor or outdoor applications. www.3xLOGIC.com

Infrared camera

Teledyne FLIR

The FLIR RS6780 long-range radiometric infrared camera system is designed for range tracking, target signature, outdoor testing, and science applications in all conditions. Featuring continuous zoom, the camera includes an integrated motorized three-position filter wheel and optional factory calibrations to support thermography applications up to 3000°C. The optional 3x zoom a focal lens attachment provides the flexibility to change the focal range from 50mm–250mm to up to 150 mm–750 mm. The advanced lens system provides instantaneous, frame-by-frame focal position information to enable factory or custom calibrations for thermography and radiometry applications.

www.flir.ca

Fire communicators

Telguard

Telguard announced an All-5G LTE-M, All-ULC Listed Fire Communicator lineup. Telguard says its 5G LTE-M fire communicators are suitable for POTS replacements, upgrades, or new installs. With 5G LTE-M technology, Telguard communicators use LTE-M bands for 4G and 5G compatibility, better in-building penetration, and long product life. They interface with the panel over a single DACT connection for universal compatibility. If the panel has no DACT, the user can add the TG-PEM accessory. www.telguard.com

Extender set

Hall Technologies

The LYNX 4K Extender Set features Ultra HD resolution, 4K 60Hz video signal with audio and control up to 60m (197ft) over a single CAT6 cable. Both the LYNX-TX and the LYNX-RX include local audio de-embedding via 3.5mm stereo output. The LYNX-TX, transmitter includes a local loop output to allow for monitoring and playback status of the local source.

www.halltechav.com

Aluminum towers

Aiphone

The new TW-SE and TW-SA are one-piece towers. The TWSE aluminum tower is marked with large “EMERGENCY” lettering and the TW-SA aluminum tower is marked with large “ASSISTANCE” lettering. Both are used for housing IX Series emergency stations and offer emergency call applications. The towers are powder-coated blue. They include a blue beacon that strobes during emergency calls, and they have reflective lettering on three sides. The TW-SE and TW-SA consist of aluminum material which make them more lightweight than steel counterparts. Since the towers are a single piece, they only require one part number, simplifying the ordering process. www.aiphone.com

VSaaS for SMBs

Milestone Systems

Facial recognition

RealNetworks

SAFR SCAN authenticates up to 30 individuals per minute, employing advancements in secure facial recognition technology. Suited for both indoor and outdoor environments with changing lighting conditions, SAFR SCAN also functions as a 3-in-1 device for access control, video surveillance, and video intercom capabilities at the door. The company states SAFR SCAN’s technology is 99.9% accurate and uses anti-spoofing. All SAFR SCAN data is secured and encrypted with no facial images recorded or stored. www.SAFR.com

Mobile video chat

Cobalt Robotics

Milestone Systems has introduced the new Milestone Kite, a VSaaS cloud solution for small to medium-sized businesses. Milestone Kite supports more than 6,000 camera models from 100+ manufacturers and offers hybrid video storage, where video data can be stored in the cloud or at the edge. Designed with cybersecurity in mind, it delivers continuous security updates and global backup. It has built-in people and vehicle detection, heat maps and forensic search, and is powered by Arcules. It is suitable for mult-isite organizations, including businesses and enterprises with diverse geographic locations such as banks, retail chains, schools and residential buildings. www.milestonesys.com

Cobalt Robotics announced enterprise mobile video chat. Now enterprises can connect staff and visitors with a live employee from their organization or security team first with backup from Cobalt’s Command Center, through real-time video on the robot wherever the robot is patrolling. Enterprise mobile video chat enables clients to connect visitors and staff entering their offices, whether it’s a satellite or launchpad, directly with a receptionist or security officer from the main corporate office via video on the robot. If that person is unavailable, they are automatically routed to Cobalt’s Command Center. www.cobaltrobotics.com

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Top Stories of 2022

Blackline Safety to expand product lines this year

Convergint’s affinity groups celebrate diversity

Ontario investing $208M towards NG 9-1-1 transition

Ukraine’s Ajax Systems expands into Canada and the U.S.

Telus acquires Vivint’s Canadian business

SP&T announces Top 10 Under 40 winners

Integrator of the Year 2022: Delco Security

Armstrong’s National Alarm Monitoring acquired by AvantGuard

Security Canada Central in pictures

SCC 2022: LIVE AND IN PERSON

CAMERA CORNER

The evolution of video monitoring

How the Right Automatic Door Operator Can Unlock New Opportunities for Your Business

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A bounce-back year CANASA UPDATE

CANASA and the security industry experienced a tremendous 2022 with trade shows and networking

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Scott Young and his vision for the future of the Security Systems division at GardaWorld

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Sam Shalaby, Founder and CEO, Feenics

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