Our Monitoring Stations are home to the most modern and innovative monitoring equipment and software in the industry.
CSAA Certified, UL and ULC
Listed Monitoring Facilities
a.p.i. Alarm Monitoring meets and surpasses all requirements of Undewriters Laboratories and CSAA.
Dealer and End User Remote Access
Dealers have the ability to put clients on and off test, check signal histroy, run reports, and make account updates in live time from desktop connection or our smartphone apps.
Video Monitoring and Verification Services
We offer an array of Video Monitoring services on virtually any platform available. Video verification upon alarm, guard tours, or static remote video surveillance. We can do it all.
Flexible Response Procedures
We monitor “your way”. Let us know how you want any particular signal handled on any specific customer and we will follow your instructions.
M anage Your Safet y and
Securit y Vir tually Any where
Numera Libris gives today ’s seniors and special needs individuals freedom, safety and security at home or on the go.
Libris is designed for instant, hands-free communication with the monitoring center, automated fall detection, and location ser vices, giving you peace of mind vir tually anywhere –because life doesn’t always happen in the home
• Mobile – Enables monitoring both in and outside the home
• Connected– With one press of the button, connect to your monitoring center who k nows you, your situation and who to call
• Automatic– Designed to aler t your monitoring center that you’ve fallen, even when you can’t Location services to help nd you is you cannot
• Enabled–respond with your location
• Unobtrusive – Wear discretely on a belt, or around your neck on a lanyard
Video Explainers
DIY Business-in-a-Box
DragonFly is a professionally monitored security system that delivers police response to video-verified alarms. The goal of DragonFly is to target Millennials and bring them into the ecosystem of the traditional alarm dealer – and upselling them to a professionally installed alarm system when they become more affluent and have families and homes.
DragonFly is not trying to be a full alarm system; the goal is to deliver better security to Millennials than the selfmonitored IP cameras they typically purchase on Amazon or at Best Buy. DragonFly is DIY self-installed but is always professionally monitored.
The business model is designed so that the dealer makes RMR. The dealer promotes their DragonFly website provided by the DragonFly Provider (the central station), the consumer visits the site and uses the e-commerce platform to buy their DragonFly kit. The kit is shipped directly to the consumer so the dealer never has to touch or finance inventory. The consumer uses the DragonFly app on their smartphone to install the system (DragonFly provides all the tech support). The consumer buys the monitoring plan and pays the DragonFly Provider. The provider pays the dealer RMR for each customer.
DragonFly allows consumers to combine their outdoor wireless cameras and create a Virtual Neighborhood Security System to protect their own local community.
DragonFly is only sold through the dealer programs of DragonFly Providers.
For the list of providers visit: hwll.co/SPTDragonFly
DIY Meets RMR
• Indoor Camera
• Outdoor Camera
• Hub
The DIY market is exploding. Your business can, too.
Our DragonFly Providers ensure that the typical alarm dealer isn’t left behind—with a business-in-a-box that earns you RMR on every system sold. Join a DragonFly Dealer Program and picture the possibilities.
Contact one of our DragonFly Providers today at hwll.co/SPTDragonFly
SRC
Security Response Center is a leader in professional security monitoring services. SRC stands out among the rest for many reasons. First, our personalized, customizable service is a step above our competitors. The power behind our security monitoring comes from our people: highly-trained, professional responders. Next, we provide our independent security dealers with amazing support and offer plans for business growth, and in many instances, succession. Lastly, and perhaps most importantly, we give our partners peace of mind, knowing that the needs of each customer will be met with outstanding service, every time. For years we have intentionally built and acquired strong partnerships with reputable industry leaders, such as Bosch, Napco IP, DMP, Honeywell, IVIEWNOW, and many more. By utilizing the cutting edge technologies that our partners offer, we are a true stand out within our industry. Our partnerships, our people, and our expertise make SRC a terrific choice.
OUR PEOPLE MAKE THE DIFFERENCE!
The power behind our monitoring is our people. You’ll have full confidence in the high-quality service your customers receive from SRC’s monitoring station operators. Backed by decades of experience, we have already anticipated your customer’s worst case and common place circumstances. Our highly trained responders seek to provide an accurate assessment, take decisive action, and give clear guidance.
SUCCESSION
Business growth and succession are also important aspects of the support SRC offers. Many independent dealers are the sole proprietor of their business; acting as head of sales, installation, marketing, and several other diverse roles.
When discussions such as retirement come into the picture, partnering with SRC can give step-by-step support and assistance throughout the whole process of such a transition. With regards to business growth and expansion, our large network of strong partnerships in the industry can provide stepping stones for company expansion on a national scale.
SRC: INNOVATIVE…AND ALWAYS AT THE FOREFRONT OF NEW TECHNOLOGIES!
Security Response Center has expanded its services even more by offering AutoText communication. The AutoText feature automatically provides text notifications to specified mobile devices. Utilizing script messages, AutoText can initiate contact and receive responses via SMS on any phone or tablet device connected to the Internet. Through this functionality, responsible parties can acknowledge receipt, identify responsibility, and even perform such actions as extend a late-to-close and cancel an alarm. SRC is pleased to offer this new communication tool to its customers.
This new method reaches customers by using automation that simply sends them a text to their device. They can press 1 – acknowledge and automation simply cancels the alarm, noting acknowledged. They can press 2 – would like to be contacted – this then prompts SRC Operator’s attention with a note in automation, advising them that the customer has requested a call. If they do not take the above actions within a period of time specified by the Dealer, the automation prompts the alarm up to the Operator’s attention. This new technology provides even more specified and reliable services to valued SRC customers.
When you partner with SRC, you can rest knowing that your business will be exceptionally well-cared for.
• Tech Test Call Centre to assist with tests/requests –no operator takes data entry or test calls.
• Unrestricted Remote Access
• All reports, automatic and self generated inclusive of live e-mail/SMS
• IP Monitoring
• Dynamic Call Display
• Dealer Owned Toll free lines
• Automated Test results to handheld device
• Full Reporting encouraged (including daily open/ close activity)
• Multiple end-user reports
• End User Web Access
• E-mail to End User on No Test Code Alerts
• User/Programming/Installation Manuals available via software
• All Reports sent in Word, Excel AND Text formats
Canada’s Leader in Wholesale Third Party Monitoring
Montreal 5800 rue Iberville, Montreal, QC, H2G 2B7
The sole business interest of the Lanvac® Group of Companies is to provide 3rd party wholesale monitoring to qualified alarm dealers. Lanvac® does not own any alarm subscriber accounts. Lanvac® pledges that it will never acquire any alarm subscriber accounts.
www.lanvac.com
Ottawa 2212 Gladwin Crescent Unit B6, Ottawa, ON, K1B 5N1
Toronto 2863 Kingston Road, Scarborough, ON, M1M 1N3
Vancouver 2830 Douglas Road, Burnaby, BC, V5C 5B7
LANVAC® WILL NOT COMPETE WITH ITS DEALERS!!
Furthermore, Lanvac® pledges that no party that possesses any ownership share at Lanvac®, owns or shall own any alarm subscriber accounts, nor shall any person who is domiciled with such a party.
Should any dealer – at any time – prove a violation of this pledge, Lanvac® will immediately refund all amounts paid by that dealer to Lanvac® for monitoring services, in the last 24 months and shall provide that dealer with an additional 24 months of FREE MONITORING SERVICES.
Poised For Growth with New Leadership, New Dealers, and New Offerings
SecurTek has been around since 1999, but it has never been more poised for growth. Since the arrival of new President and CEO Darrell Jones at SecurTek in late 2013, there have been a lot of changes made and many new positions filled. Approximately 80% of SecurTek’s senior leadership team is new to their role; a perfect recipe for fresh perspective and positive change. The senior leadership team is made up by: Ian Cameron - VP of Operations & Technology, Nico Khakhar - VP of Business Development, Suzette Tochor-Yaremko - VP of Finance & Admin, Brian Boechler - Director of Human Resources, Wes LaBrash - Director of Marketing, Bryan Watson - Director of IT, Mark PhillippiDirector of Station Operations, Keith Gervais - Director of Finance and Vicki Mack - Director of Dealer Relations.
Since 2015, SecurTek has added over 10 new dealers to its Authorized Dealer Network. These dealers were attracted to join SecurTek’s revamped Authorized Dealer Program because of its competitive multiples, lead referrals, residuals, in house technical support, co-op funding, and customer bundle options. SecurTek also provides wholesale or hybrid monitoring options that encompass competitive rates as well as customer billing support options. At SecurTek we understand the evolution of business and what it takes to succeed, that is why we offer funding programs, partial and full account acquisition opportunities as well as partnerships. So whether you are looking to make a lifestyle change, needing a cash infusion to expand your business or are looking to join a program that offers flexibility and growth, we are prepared to spend the time to discuss how we can work together. Feel free to contact SecurTek’s Dealer Relations Team who is always ready and available to answer inquiries about joining our programs by calling 1-877-777-7590 or emailing dealer. relations@securtek.sk.ca.
In addition to developing and growing its Authorized
Dealer Network, SecurTek is always looking to provide the latest innovative product and service offerings to its dealers and customers across Canada. This was shown with the recent launch of SoloProtect, a lone worker safety solution which pairs the award-winning ISO9001 certified Identicom device with SecurTek’s emergency communications and monitoring, to deliver a worker safety solution that is unprecedented in Canada— and exclusive to SecurTek. SoloProtect provides unparalleled safety for individuals working in situations where typically they do not have close supervision, visual contact or audible contact with another worker who could assist in the case of an emergency. This solution is a GPS-enabled service utilizing 3G technology and is the most widely-deployed dedicated lone worker emergency response communicator device in the world today.
With three monitoring stations located in Yorkton, Saskatchewan, Winnipeg, Manitoba and Aurora, Ontario, SecurTek is able to provide a high level of uninterruptible service to our Dealers and for our customers. Our monitoring response procedures have been developed with emergency service providers and agencies that embrace the goal of eliminating false alarms through Enhanced Call Verification (ECV) strategies. We are ULC Listed and CSAA Five Diamond Certified giving the assurance that we are engaged in continually striving to meet and exceed the required industry standards for call overflow, staffing requirements, response procedures, computer systems and back-up power systems.
We are the service provider to approximately 100,000 customers who rely on and trust us to protect their property, their assets— but above all else, the lives of the people they care about. At SecurTek we honour that trust and are committed every day to ensuring we are there to assist and support our Dealers and ready and able to provide the right response when our customers need us most.
