Issuu

The Central Penn Business Journalâ€™s

2009 Edition

The color of diversity is

green Is your business leaving money on the table? Sponsored by:

A Supplement to the Central Penn Business Journal

contents

4 Why More than just the right thing to do diversity makes financial sense for businesses 9 Building Mentoring success business skills and confidence 12 Companies Commit for the Cash need to buy into diversity 16 NOvercoming o Limits physical limitations to pioneer a better future 22 RHilton eaping the rewards Harrisburg does it right the first time 24 Organizations Doing Diversity Right that walk the walk 29 Guest Diversity: An investment you canâ€™t afford to skip column by Amma Johnson 30 BMinority y the Numbers populations in Central Pennsylvania 32 Minority-owned LIsts businesses & women-owned businesses 34 AResource Directory listing of diverse midstate groups 1500 Paxton Street, Harrisburg, PA 17104 717.236.4300 www.centralpennbusiness.com CEO/Publisher, David A. Schankweiler President, Larry Kluger Business Manager, Donna Schankweiler Associate Publisher, Zander Gambill

www.centralpennbusiness.com

NEWS

DESIGN

Editor, Christopher K. Passante Managing Editor, AndrĂŠa Maria Cecil Managing Editor, Design, Kathryn Morton Staff Writers, David Dagan, Jessica Bair, Eric Veronikis, Jim T. Ryan, Paula Holzman Contributing Writer, Dennis Reardon Copy Editor, Jim Brown Photographer, Amy Spangler Researcher, Alaine Keisling Intern, Lauren Seitz

Operations Director, Chad Pickard Graphic Designers, Amy Goropoulos, Emily Graf, Andrew Link, Ann Marie Reynolds, Sarah Van Zee

CIRCULATION Circulation Director, Criss Kerkendall Circulation Marketing Coordinator, Megan Zengerle Circulation Coordinators, Raquel Campbell, Valerie Wormley

ADVERTISING Sales Manager, Nate Tile Account Executives, Kay Shuey, Angela Miller

2009

As part of a leading, full-service real estate organization, Jeff Herr, real estate broker at High Associates Ltd., spends his weekdays securing agreements between buyers and sellers of industrial and commercial properties. He also spends time volunteering and helping others realize economic self-reliance, parity and power, and civil rights. As a member of the Board of the Urban League of Lancaster County, Jeff helps fulfill the groupâ€™s mission to promote equal opportunity through employment and educational assistance as well as intervention and preventive initiatives. Jeff Herr and the Urban League of Lancaster County â€” making a difference in our community.

Solutions you can trust.

Industry Leadership. Community Commitment. www.high.net

2009

Central Penn Business Journal

From the Publisher

The color of diversity is green Yes, I am referring to money. After reading that statement you may think it is a very insensitive way to refer to a very delicate subject. But for our audience of CEOs, owners, managers and professionals, this may be the best way to frame the discussion and get leaders to really understand the need for Central Pennsylvania businesses to succeed with diversity. And don’t take it from me. In preparing for this third annual issue of Inclusion, the Central Penn Business Journal editorial staff assembled a roundtable of diversity experts who were almost unanimous in their opinion that many regional companies are leaving piles of money on the table by failing to realize the enormous potential of a diverse workforce and by failing to realize they need to market to a diverse population. If you study the population statistics for our area and the nation, the rapid growth of a number of ethnic groups is apparent. That coupled with the economy improving means all businesses will once again face the dilemma of finding employees to help fuel growth. And where will future revenues come from without looking at new markets for opportunity? All three situations can be addressed by looking to diversity. The Business Journal is proud to highlight this important business opportunity. In these pages, learn about programs and companies succeeding with diversity. More local companies need to see what the green of diversity can do for their revenues and future. This publication is about helping businesses see the value of diversity in their strategic and cultural future. Sincerely,

David A. Schankweiler, CEO & Publisher

www.centralpennbusiness.com

From our Sponsors

The Hershey Company: At The Hershey Company, we value the contributions of each and every one of our employees. Our unique individual backgrounds, experiences and abilities allow us to collaborate, innovate and create — to bring sweet moments of Hershey happiness to the world every day. Through our abiding commitment to diversity and an inclusive environment, we better serve our consumers, customers and communities. Hershey has established a number of diversity councils and affinity groups to support our inclusion efforts. These groups include: Women’s Council, African American Affinity Group; Hispanic Affinity Group; Asian Affinity Group; Prism/GLBT; Network of Young Professionals; Sales Diversity & Inclusion Council; and the Hershey Plant Inclusion Network. Strengthened by our differences, connected by our values, we are One Hershey.

Hershey Entertainment & Resorts: Hershey Entertainment & Resorts® is committed to workforce diversity, and to establishing and maintaining a work environment where all employees feel valued and included. Hershey Entertainment & Resorts also is committed to its customers and the various communities it serves. Maintaining these commitments requires staying abreast of emerging issues and trends, and recognizing opportunities to make changes to enhance the overall level of service. At Hershey Entertainment & Resorts we believe that diversity enhances our operations and our products, the communities in which we live and work, and the lives of our employees. As our workforce evolves to mirror the growing diversity of our communities and our ever-expanding marketplace, our efforts to understand, value, and incorporate differences become increasingly important. Together we create a company with many faces and many voices, a place that welcomes all: our employees, our guests, and our community. We value and respect the differences among us, using them to grow and succeed in an ever-changing world. The strength of Hershey Entertainment & Resorts lies in embracing the diversity of its employees and guests. Here Equality & Respect are valued.

2009

e r Mo h t t s u j g n i th Why diversity makes financial sense for businesses

2009

Central Penn Business Journal

n a th t h g i r he o d to D iversity is no longer a choice for midstate businesses, local experts say. It’s a necessity.

Paula Holzman

www.centralpennbusiness.com

Business owners who turn a blind eye toward diversity are like their counterparts of yore who considered the Internet a passing fad, said David Black, president and chief executive officer of the Harrisburg Regional Chamber & Capital Regional Economic Development Corp. (CREDC). The main reason: Central Pennsylvania is filled with an ever-increasing diversity of races, ethnicities, cultures, ages, sexual orientations, capabilities and viewpoints (see demographic charts, page 30). “The people who work for you, the people who buy your products, are now diverse,” said Amma Johnson, director of business diversity for the Harrisburg chamber. “If you’re not communicating to them, you’re going to be behind,” she said. “It’s part of branding.” That applies to all types of businesses, from grocers to dentists. “Customers are proving to be increasingly loyal to those companies that walk the diversity walk,” said Harlon L. Robinson, corporate vice president of human resources and administration and corporate diversity chairman for United Concordia Cos. Inc. The dental insurer is based in Susquehanna Township, Dauphin County.

Some of that starts the second a client — or a potential employee — steps through the door. Job applicants want to feel comfortable at a workplace, said Deborah Vereen, a midstate consultant who specializes in inclusion. For example, a Filipino-American woman applying for a job might get a skewed impression at an office that’s staffed mostly by white men. Businesses are cutting themselves off from pools of talented applicants if they don’t pay attention to these things, she said. Along the same lines, customers walking into a business will make inferences about whether they are welcome there depending on the mix of employees, she said. “As a brand, no matter what your business is, your workforce is your best or worst advertisement,” Vereen said. “Clients are demanding (diversity),” said Ed Lanza, an attorney at the Harrisburg office of Saul Ewing and a board member of the Hispanic Chamber of Commerce of Central Pennsylvania. “They want to see diverse teams of people working on their cases, they want to see different perspectives, fresh perspectives,” he said. Some clients even offer bonuses for staff diversity, he said. 

2009

BY CELEBRATING THE INDIVIDUAL, WE STRENGTHEN THE WHOLE.

At Highmark, we understand the benefit of various life experiences. And we welcome multiple points of view. We are also quick to applaud our individual differences. You see it in the employees we hire. The people we insure. The partners we do business with. Diversity. It’s not only good for our company’s health. It’s good for our community’s health. H A V E A G R E A T E R H A N D I N Y O U R H E A LT H ®

2009

Central Penn Business Journal

An outgrowth of this is supplier diversity How those staff members interact with — buying from women- and minoritycustomers is another opportunity to enowned businesses. sure a business is inclusive while building In 2008, dental insurer United Concorbrand loyalty. dia increased its spending with women and Vereen said she worked with a retailer minority-owned suppliers by $1 million, whose pharmacy sales were stagnant. Reto total about 18 percent of all purchases, search revealed a high Russian emigrant Robinson said. population in the surrounding area, so the “By increasing (this purchasing) — that store added a Russian-speaking assistant is in Harrisburg and nationally — it demmanager to the pharmacy. Sales jumped onstrates we’ve given them a chance to be 50 percent, she said. successful in their endeavors. It’s a way for That philosophy extends naturally to us to demonstrate we’re willing to walk the product mix. Segments of the population, walk,” Robinson said. such as Hispanics and blacks, wield enorClosely related to that are the partnermous buying power. ships a business forges with community In 2007, the national Hispanic market and professional organizations, such as — $951 billion — and the black market — the dental scholarships and free dental $931 billion — surpassed the economies care that United Concordia offers in unof all but 13 countries worldwide, accordderprivileged areas nationwide. ing to a 2008 study from the University of Georgia’s Terry School of Business. Nationally, black buying power is expected to increase to $1.2 trillion and Hispanic Everything feeds back to building the buying power to $1.4 trillion by 2013, the company as a place where potential emstudy said. ployees can see themselves working and Vereen, in her work with Carlisle-based potential customers can see themselves freGiant Food Stores during the late 1990s, quenting, experts said. said staff members at the grocer thought An inclusive workplace won’t happen 10 percent of the company’s customers overnight, and it’s tough to tease out the were “persons of color.” precise return on investment for diversity A closer look at U.S. Census data initiatives, but officials said they do make revealed that an average of a quarter of Gia difference. ant’s customers were people of color, with “It’s a long-term process,” Robinson said. that percentage soaring to 70 percent for “I can’t say we’ve increased revenues besome stores. cause we have cultural diversity, but I can The data prompted a retooling of Giant’s say we’ve increased our exposure to the product mix to better serve the diverse pop- marketplace and increased brand recogniulation and to customize the selection at tion through the nation.” IN each store. But it’s a fallacy to think that only certain segments of the population will buy what might be thought of as “ethnic” foods, such as mangoes, Vereen said. Generations X and Y grew up surrounded by diverse people and food, so items like mangoes will appeal to them, too, she said.

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“The people who work for you, the people who buy your products, are now diverse. If you’re not communicating to them, you’re going to be behind. It’s part of branding.” —Amma Johnson, Harrisburg Regional Chamber & Capital Region Economic Development Corp.

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Central Penn Business Journal

g n i r o t n e M Success

Building business skills and confidence

R Jim T. Ryan

www.centralpennbusiness.com

ace and gender sometimes are less important than developing a small business into a quality business. Building that successful company requires a lot of instruction, plenty of confidence and some sage advice from a mentor. Thatâ€™s where the Harrisburg Regional Chamber & Capital Region Economic Development Corp.â€™s diversity mentoring program can help. The chamber started the program this year to help small companies that are owned by women or minorities in Central Pennsylvania build the knowledge they need to succeed in business. While the six-month class gave business owners lessons in marketing, public relations, accounting and human resources, it also is important to instill confidence for women and minority owners to go after their business pursuits, some class attendees said. ď€´

2009

Mentoring Success “The focus is not necessarily what you need to get a contract, it’s what you need to have in place to fulfill those contracts,” said Amma Johnson, the chamber’s director of business diversity. The once-a-month three-hour classes are only half the course, she said. Student owners and executives also are paired with a mentor for one-on-one sessions. That allows the student to go beyond simple lectures and gain valuable insight into

—David Botero, Livid

2009

how to deal with situations in business from a seasoned veteran. The program is operated in conjunction with the Kutztown Small Business Development Center. With the economy in difficult shape, small businesses between one and three years old need all the advantages they can get to succeed. The diversity mentoring program brings those companies into a setting where they can share their experiences with each other and learn from successes and missteps, Johnson said. “Small businesses have a lot of the same challenges, no matter what industry they’re in,” she said. To some of the students, this is the most important part. Young companies need to have mentors and lessons on how to navigate some of the finer points of business, they said. “It was immediately beneficial. I’m the guy who’s always running late for things, but I was never late for this class. I changed my attitude and behavior,” said David Botero, chief growth officer and creator of Livid, a Harrisburg-based alternative-marketing company. Botero started Livid about six months ago to work with clients using “gonzo marketing,” which relies on new media, targeted campaigns and culturally appropriate language to reach audiences. Botero said he founded the company because he became disgusted with mainstream marketing, particularly how they do not understand urban cultures and lack creativity to reach new audiences. Botero, 32, is a firstgeneration American. His parents immigrated to the U.S. from

Central Penn Business Journal

I I Mentoring Success

Colombia in 1967. Botero’s first language is Spanish. The mentoring program was all about the ins and outs of business, not about his skin color, language or his family’s origins, Botero said. “I’ve never considered my ethnicity to be a crutch,” he said. “If anything it’s been a weapon, a strength that I can use when needed.” He found the mentor program about the same time he was writing his business plan for Livid. So he signed up to learn more. That offered him a resource to speak with other young companies and with a mentor. Others said the program has other benefits. Many women who are business owners fall victim to psychological inaction, said Bobbi Hartlove-Fronczek, president of Mount Joy-based marketing firm Infinite Solutions With Marketing. They’re satisfied with the position their company is in and don’t feel they need to improve, she said.

“Others haven’t been told they can do better, or that they have the ability to do better,” she said. That’s a situation where they need help. By meeting with peers and a mentor that have shared experiences, owners can gain the confidence to look at their company from a more analytical standpoint and make corrections that will improve the business for the long haul, she said. “We’re all successful, but what we have in common is that we all want to take it to the next level,” she said. Daryl Shepherd, executive officer of Harrisburg-based Shepherd’s Driving School, said improvement is always the most important part of any business course, but directing such training courses at minority- and women-owned businesses is important. Shepherd, 37, is black. Shepherd’s father, Donald Shepherd, started the driving school in 1994. Daryl Shepherd joined the company in 1998 after a couple of years working for various other companies and a five-year stint in

the U.S. Army. Today, the Shepherds run the driving school together with Daryl Shepherd responsible for the day-to-day operations. “It’s great that there are classes for people of all types of backgrounds,” he said. “For so long they would say things are available, then people would hit glass ceilings.” Times have changed and there are more opportunities for diverse people to excel in business, Shepherd said. His experiences have been positive, so the mentoring program only helped to strengthen his approach to business. “Once you train your mind to overcome what you consider to be weaknesses in your own life, then you can get passed that and better yourself,” Shepherd said. If you improve yourself and put your best foot forward, he said, more people will see you as a businessperson first. Race, gender or ethnicity will come second, he said. “Look at me as Daryl Shepherd, and take me on my merits,” he said. “And we’ll do business from there.” IN

Pencils of many colors make a better picture. Renardo “Rick” L. Hicks

Stevens & Lee understands that it’s our differences that make us strong.

(717) 255-7364 rlh@stevenslee.com

That’s why we’re focused on maintaining a workplace culture where team members from different backgrounds with diverse professional, educational and personal life experiences come together to contribute their talents to generate new, creative ideas and deliver superior service. Our goal is and remains to attract, develop and retain outstanding attorneys, employees and leaders who are reflective of the diverse clients and communities we serve.

PENNSYLVANIA www.centralpennbusiness.com

NEW JERSEY

NEW YORK

DELAWARE

WWW.STEVENSLEE.COM

17 North Second Street 16th Floor Harrisburg, PA 17101

800-510-0274 2009

CASH Commit for the

Companies need to buy into diversity

W DAVID DAGAN

Amy Spangler

2009

hen diversity advocates visited the Business Journal for a recent roundtable discussion, they brought a simple message for midstate executives: Set aside the altruism and roll up your sleeves. It’s time to make the diversity investment. “It’s the smart thing to do,” said Deborah Vereen, who used to manage diversity initiatives at Giant Food Stores and now runs a diversity- and inclusion-consulting business. If diversity among employees and customers is linked to productivity and returns on investment, then businesses will engrain the concept, she said. Asian-American advocate Hai-Chow Harry Kao put it more bluntly: You can make money off diversity. For example, disabled populations are growing, and shutting them out of your market makes no sense, said Theotis W. Braddy, executive director of the Center for Independent Living of Central Pennsylvania. But they must be able to get in the door, he said. Braddy, who uses a wheelchair, had trouble getting to the roundtable because a telephone at the receptionist-controlled front door of the Business Journal’s building was mounted on a wall out of his reach. Sometimes, executives might be surprised to learn how close they are to minority populations. At Giant, Vereen analyzed data from the U.S. Census to determine who lived in the vicinity of the company’s stores. The expectation was that people of color would comprise 10 percent of the potential customer base, but in

right: (front to back) Deborah

Vereen, president of Deborah Vereen LLC; attorney Edward Lanza of Saul Ewing and a member of the Hispanic Chamber of Commerce of Central Pennsylvania; Bony Dawood, president of Dawood Engineering Inc. and president of the Asian Indian Americans of Central PA; and Theotis W. Braddy, executive director of the Center for Independent Living of Central Pennsylvania.

Central Penn Business Journal

www.centralpennbusiness.com

2009

left: (right to left) Fredrika M. McKain, president

“If it becomes a priority, you can make it happen.” —Theotis W. Braddy, Center for Indepedent Living of Central Pennsylvania

fact, it was closer to a quarter on average, she said. That finding led her to make recommendations about product selection, marketing, staffing and community engagement, such as sponsorships. Sonja Toler said she once encountered a retailer who was close to a large group of black students but did not carry any hair products that catered to them. Once the store was alerted to the gap, the shelves were stocked and the business won new customers, said Toler, executive director of the Governor’s Advisory Commission on African American Affairs. Central Pennsylvania companies sometimes argue they find it difficult to recruit minority employees to live in this region. Lawyers in Allegheny County addressed a similar problem by setting up activities that showed newcomers the area had plenty to offer in the way of social life, Toler said. And Kao, executive director of the Governor’s Advisory Commission on Asian American Affairs, warned against hiring

2009

minorities just to look diverse. That can result in hiring an unqualified employee, which can reinforce stereotypes, he said — and “that makes it worse.” Instead, he urged firms to recruit actively, reach out to professional organizations and focus on the candidates’ abilities. The advocates also discussed ways to get their messages out. “There is a fair amount of preaching to the choir,” said Edward Lanza, an attorney at Saul Ewing in Harrisburg and board member at the Hispanic Chamber of Commerce of Central Pennsylvania. His firm’s diversity committee is made up mostly of diverse attorneys, and he sees a similar trend at diversity events put on by the Harrisburg Regional Chamber & Capital Region Economic Development Corporation, Lanza said. Still, Lanza defended the notion of creating a separate Hispanic chamber rather than integrating its activities within those of a larger chamber.

and chief executive officer of the Institute for Cultural Partnerships; Hai-Chow Harry Kao, executive director of the Governor’s Advisory Commission on Asian American Affairs; and Sonya Toler, executive director of the Governor’s Advisory Commission on African American Affairs. Right: Amma Johnson, director for business

diversity of Harrisburg Regional Chamber & Capital Region Economic Development Corp.

“There’s no reason not to have both,” he said. The Hispanic community has specific needs and opportunities, he said. Diversity is not just profitable, the advocates said, it’s doable. “If it becomes a priority, you can make it happen,” said Braddy, of the Center for Independent Living. Sometimes it can even be easier than it seems. Vereen recalled visiting a grocery store with some Giant managers and asking them who they thought ate mangoes. Someone guessed Hispanics, but others in the group who are not Hispanic said they like the fruit, too. “I said, ‘Exactly. Everyone eats mangoes,’ ” but Hispanics are often stereotyped as being the only ones, she said. The company moved mangoes to more prominent displays at stores in that district and sold 1,200 cases within a week. IN

Central Penn Business Journal

Hershey Entertainment & Resorts Company® is an Equal Opportunity/Affirmative Action Employer.

1-800-HERSHEY 437-7439

HersheyJobs.com www.centralpennbusiness.com

HersheyPA.com 2009

â€†â€†

Theotis W. Braddy is the executive director of the Center for Independent Living of Central Pennsylvania. The Cumberland County organization works to eliminate and prevent barriers faced by disabled individuals.

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Central Penn Business Journal

LIMITS Overcomin

g physical l

imitations

W Jessica Bair

Amy Spangler

to pioneer

hen Theotis W. Braddy was 15 years old, he was living his dream as a high school football player in Georgia. But in one split second while playing the game he loved, his entire life was changed. A broken neck left him with a new identity as a quadriplegic. These days, some people are able to recover from a broken neck. In 1975, it was a different story — as were the options for a disabled person. After rehabilitation, the only option Braddy’s mother could come up with was to place him in a nursing home. There was no place where his mother could learn of other options and have her questions answered, he said. So he spent a difficult year in a nursing home — a year that helped define the course of his life. He moved to the Harrisburg area at the

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a better fu ture

request of his sister, Ann Phillips. There, he attended rehabilitation programs and earned his GED. When he was 17, Braddy told a career counselor he wanted to go to college, but the counselor told him he was not “college material.” Despite that, in 1981 he enrolled in Harrisburg Area Community College. He went on to Edinboro University of Pennsylvania, where he found his niche and began working toward a degree in social work so he could help underserved and discriminated-against populations. He also received a master’s in social work from Temple University. “As soon as I came out, I wanted to change the world,” he said with a laugh. But he said he soon realized he could be satisfied just changing his own backyard, he said. Part of Braddy’s target audience is the business community. There remains a plethora of companies, from restaurants and retail shops to hotels and business complexes, that present 

2009

“If we can’t physically get in, we can’t spend money. And we do have money. There is a customer base that really hasn’t been tapped into before because of a lack of knowledge.” —Theotis W. Braddy, Center for Indepedent Living of Central Pennsylvania

}

physical barriers for disabled people. The barriers can include the lack of a ramp for wheelchairs, narrow doorframes or cluttered aisles, Braddy said. “If we can’t physically get in, we can’t spend money. And we do have money,” he said. “There is a customer base that really hasn’t been tapped into before because of a lack of knowledge.” Braddy worked in public affairs for a mental health association for six months before becoming the first executive director of the Center for Independent Living of Central Pennsylvania in 1989. “Theo is an individual all of us would do well to emulate,” said Dave Reager, vice president of the center’s board of directors. “In spite of his life’s challenges, he is always smiling, never lets his limitations get in his way of whatever he decides to do and motivates others to follow him.” Reager is an attorney who serves as president of the Cumberland County law firm Reager & Adler. Serving on the board since the early 1990s has been a rewarding experience as he has made connections with disabled fellow members who take time to help others with disabilities, he said.

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Supporting Diversity

. . . Communities

. . . Business Partners

. . . Employees

United Concordia is focused on helping the underinsured and uninsured in the communities in which we work and live, providing $260,000 in free dental services to the underserved thus far in 2009.

We work with a diverse supplier team across the nation, spending more than $3 million last year alone on products and services from minority-, women- and veteran-owned companies.

With nearly 8 million members across the country, we realize that diversity is a key component to our success. Reflective of our ever-changing society, a diverse workforce allows us to communicate effectively, identify new opportunities and better meet the needs of the marketplace.

1-888-884-8224 • www.unitedconcordia.com CPBJI-0709 • United Concordia dental PPO products are underwritten by United Concordia Life and Health Insurance Co. in PA. United Concordia policies cover group dental benefits.

2009

Central Penn Business Journal

Each January, Braddy picks a yearly theme for the center. This year’s message of “stay the course” was printed on cruise ship-shaped squeeze balls and were given to staffers as a reminder of the goals set for the year ahead.

“After awhile, working with a team of individuals who do not seem to notice they have a disability, you don’t notice the disabilities either,” Reager said. “I think the biggest challenge is finding acceptance as a person and not as a ‘disabled’ person. While a lot of progress has been made, there is still a great deal to be done.” The organization works to eliminate and prevent barriers faced by disabled individuals on a day-to-day basis, Braddy said. This is accomplished through education, peer counseling and assistance with living independently. “All along the way, I always went back to when I was in a nursing home,” said Braddy, now 49. “Wouldn’t it be great to have someone to assist you … someone with answers? That’s why we’re here. We do that all the time. We help people walk through this maze of confusion.” The center’s programs include a personal-assistant service to help disabled people in their homes, a transition program that helps disabled persons live independently outside of a nursing home, and providing accessible, affordable housing to those in need. 

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WE ARE THREADS OF OUR CULTURAL, SPIRITUAL AND INDIVIDUAL EXPRESSION.

Celebrating diversity

W I T h Wa c h ov I a

Tightly woven into the Wachovia tradition is our commitment to a spirit of inclusiveness. We strive daily to sustain a culture where all individuals are treated fairly and with respect. By more fully understanding and embracing our individual differences, we encounter new ideas, increase our awareness and gain essential insight. In this collective journey, our united efforts have earned both acknowledgment and awards from leading diversity publications and organizations. For more information, please visit us at wachovia.com. © 2009 Wachovia Bank, N.A. and Wachovia Bank of Delaware, N.A. 092734

www.centralpennbusiness.com

2009

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But these services are just the beginning of the puzzle Braddy is trying to solve. Communication and public outreach are the heart and soul of the operation. He is on a mission to educate everyone about how discrimination moves far beyond the color of one’s skin. It includes bias against a person’s inability to walk, talk or move. “People tend not to talk about disabled people as being part of cultural diversity or as a group that is discriminated against. Nobody is intentional. They just don’t think about it,” he said. “But we do exist. And we exist in numbers.” Braddy said he enjoys a night on the town to have dinner and go see a movie with his wife and children like anybody else, but there are still obstacles that limit where he can go. And his family doesn’t want to go without him, so they don’t go out as much as they would like, he said. He said sometimes when he can’t get his wheelchair into a restaurant, the management might offer him curb-side service instead. In other instances, he will be somewhere with his wife where employees will talk to her instead of addressing him directly.

As the founding executive director of the Center for Independent Living of Central Pennsylvania, Braddy has been at the helm of the organization since 1989.

Building the Workforce of South Central Pennsylvania The South Central Workforce Investment Board (SCWIB) is led by the private sector through coordinated partnerships in multiple industries providing training, education, and employment opportunities for all residents within the eight counties in our south central region.

2009

SCWIB is helping our region build a highly skilled workforce through Industry Partnerships: • Building and Construction • Healthcare • Information Communication & Services • Manufacturing • Logistics & Transportation/DOD Supply

SCWIB programs fill the pipeline and help individuals find family-sustaining jobs through: • Youth Programs • PA CareerLink • Bureau of Employment and Training Programs • Employment and Retention Network (EARN)

The SCWIB brings together local elected officials, business and industry, educational institutions, community and economic development organizations, private industry, community leaders, private citizens, labor and others. SCWIB secures and uses funds from a variety of local, state, and federal sources to support local and regional workforce and economic development efforts and programs. For more information on jobs, training, or becoming an industry partner call: 717-236-7936 or toll-free:1-800-932-0635; email at wib@wibpa.org. Visit the website at www.wibpa.org .

Central Penn Business Journal

{ “People can’t look at the short-term investment. If you do it right, you’re going to increase your customer base. People with disabilities spend their money just like anybody else.” —Theotis W. Braddy, Center for Indepedent Living of Central Pennsylvania

}

“I have a lot of fun with that kind of stuff now, but I didn’t used to. The bottom line is it’s really not appropriate,” he said. “They have to start realizing that we’re a growing population here. These individuals still want to live well.” As a former teacher, Tucker Hill said he witnessed plenty of bullying, racism and prejudice in the classroom. It became part of his inspiration for joining the center’s board more than 20 year ago. He now is the board’s president. “Daily, people with disabilities are looked upon as second-class citizens … as not too bright, and as someone to process so that real people can be encountered,” Hill said. The population of disabled people is growing, particularly as injured vets come back from wars and aging baby boomers develop disabilities, Braddy said. Businesses that become accessible and prepare accordingly will reap the benefits of the growth, he said. “People can’t look at the short-term investment. If you do it right, you’re going to increase your customer base,” Braddy said. “People with disabilities spend their money just like anybody else.” IN

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Fulton Bank Master Logo Guide

Listening is just the beginning. Spot Color Variations

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Processback Color to Variations Come local community banking – with people who care enough to listen, and listen enough to understand.

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Grayscale Variations

2009

Reaping the Rewards

Hilton Harrisburg does it right the first time

ERic Veronikis

oing above and beyond what is required by law to make people with disabilities comfortable is an untapped opportunity for many businesses. But the Hilton Harrisburg has reaped the benefits of handicapped accessibility since it opened in November 1990.

2009

Central Penn Business Journal

concrete floors were poured on lower levels and the outer layer The Hilton sees about $1 million in annual business from the was being placed over portions of the building. disabled thanks to the hotel developer’s decision to make it more Kohl had just joined the hotel as general manager. He and othhandicapped accessible as it was built, said Bill Kohl, president er hotel executives met with 17 organizations representing the and chief executive officer of the hotel. disabled to see what could be done. One of the groups was the The Hilton offers more handicapped-accessible rooms than reCenter for Independent Living of Central Pennsylvania (CILCP), quired by the federal Americans with Disabilities Act (ADA). The whose executive director, Theotis W. Braddy, was part of a crew ADA provides a blueprint for accessibility standards in existing that made suggestions and helped inspect the building. buildings and construction. “We looked at their floor plans and then did a physical walkAll of the hotel’s doorways are wide enough for wheelchairs to through,” Braddy said. pass through. There are no changes in floor levels on any of the The hotel spent about $1 million to modify the building, Kohl hotel’s floors and staff are required to participate in periodic dissaid. Drywall was moved, doorways were widened and more abled-sensitivity training, Kohl said. The Hilton was ahead of its time and still is, said Andrew Imparato, rooms were modified for the disabled. The ADA requires new hotels with 300 to 400 rooms to have eight president and chief executive officer of the American Association of People with Disabilities, based in Washington, D.C. The association handicapped-accessible rooms. The Hilton has 346 guest rooms and has one handicapped-accessible room on each of is the largest national membership organization for the its 15 floors, Kohl said. disabled, Imparato said. The ADA was adopted In the Hilton’s handicapped-accessible in 1990, but it went into effect incrementalrooms, the electrical outlets are highly in 1991, 1992 and 1994, he said. Most er above the floor, and light switches businesses, especially in the hospitality and clothes rods were lowered. And market, still only provide the minisince guests with disabilities ofmum for accessibility as required ten travel with other people, each by law, he said. of the hotel’s accessible rooms “Businesses are not thinking connects to another room about the business opportunity through a doorway, Kohl said. that would require them to go The hotel staff can better beyond compliance. There are appreciate what it’s like for more than 50 million indidisabled guests at the Hilton, viduals with disabilities in the since they engage in sensitivU.S., and when they travel they ity training, he said. Employees tend to have people with them. wear blindfolds and they ride in There is a big market that is be—Andrew Imparato, American Association of People with Disabilities wheelchairs through the hotel to ing underserved by the hospitality experience what it’s like to be a dismarket,” Imparato said. abled guest in the Hilton, Kohl said. If more businesses viewed handThis helps employees give better service icapped accessibility like they do the to disabled guests, he said. popular green-building movement, they Having a good experience at a hotel for the diswould see great returns on their investments, Imabled comes down to more than the physical lay out of parato said. People with disabilities represent $220 billion the building, Imparato said, which is why training is so important. in discretionary income annually in the U.S., he said. “It’s how did the people treat you,” he said. But the Hilton almost didn’t become a model for accessibility. The The CILCP checks back in with the hotel, sometimes, to discuss state helped fund the $44 million project and the federal government issues and make suggestions on how the hotel can continue servpitched in $7.5 million administered through the city, Kohl said. ing its disabled guests. Originally, there were no plans to go above and beyond for acBraddy said the Hilton has cashed in on a great opportunity. cessibility, Kohl said. It didn’t happen until the state Developmental Disability Council When disability organizations across the country call CILCP to made a suggestion to its developer, Harristown Development Corp., find out which hotels are the most accessible for disabled guests, he said. Since the project was funded with state dollars, the associa- Braddy recommends the Hilton, he said. Disability groups hold conferences, meetings and other events at the hotel. tion thought the hotel should do more for accessibility, he said. “The Hilton quickly found out it makes good business sense,” “We only had a minimal number (of handicap-accessible rooms),” Kohl said. “I said, we can get together to talk about what we can do.’” Braddy said. IN At the time, the hotel’s structural steel was already in place,

“There is a big market that is being underserved by the hospitality market.”

www.centralpennbusiness.com

2009

Doing Diversity Right C Organizations that walk the walk

Dennis Reardon Contributing Writer

ountless businesses and governments in Central Pennsylvania talk the talk when it comes to embracing diversity. But Dauphin County, Highmark Inc., McNees Wallace & Nurick (MWN) and The Hershey Co. are among the few that also walk the walk, local diversity experts said. That’s not to say it’s easy to be diverse, nor that the four organizations always meet their goals. Dauphin County, Highmark and MWN advised that: • Organization leaders must buy into and promote their groups’ diversity programs • Initiatives have to target participating entities’ employees, customers, vendors and communities • Those outfits should hire and do business with diverse people • Companies ought to be sensitive to individuals’ feelings on diversity • Managers of diversity policies need to regularly reinforce them But the effort is well worth it, financially and morally, they added. “Consumers today are becoming smarter and smarter,” said Yvette Porter, smallbusiness liaison officer with Highmark. “And consumers buy from people who they believe are doing the right thing.” Here’s how Dauphin County, Highmark, MWN and Hershey do diversity right, how they have benefited from those efforts and how your business can, too.

2009

Central Penn Business Journal

DAUPHIN COUNTY Dauphin County’s commitment to diversity begins with its leadership, the three commissioners, who have diverse backgrounds, said Larry Moore, program director with the county’s Parks and Recreation Department. Commissioner George P. Hartwick III created a county diversity task force about five years ago. The group coordinates an annual Cultural Celebration Street Festival and a related essay contest for children. The most recent festival was held Aug. 7 in downtown Harrisburg. During Black History Month and Hispanic Heritage Month, the county tests its employees on those topics and rewards the workers who score highest, Moore said. He said he sees more diverse people in the county getting along together now than a couple of years ago, when he started his job. To do diversity right, organizations need diverse staffs, he said. “You can say you understand how other people feel, but you don’t unless you’re part of that culture,” Moore said. Employers also must be sensitive to people’s feelings about diversity, he said. To him, prioritizing diversity is a nobrainer. “I think diversity should be very important to everyone because it’s getting more and more diverse every day,” he said. “If you don’t see diversity, something’s not right, and it’s highly noticeable.” 

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2009

HIGHMARK INC. The most important thing Highmark Inc. does to champion diversity is to understand that it is part of the health insurer’s bottom line, so diversity is part of everything it does, said Yvette Porter, smallbusiness liaison officer with Highmark. Another strength: The chief executive officer sends letters to employees on all of the organization’s diversity initiatives. Highmark has diversity in its human resources and procurement practices, she said. The firm also sponsors events and organizations that support diversity, including the National Minority Supplier Development Council Inc., which links corporate America and minority-owned businesses. And Highmark educates children about cultural differences so they are more apt to appreciate those differences as adults. Although the enterprise has won awards for its diversity endeavors, the company still works to improve them, Porter said. As a government contractor, Highmark has purchasing goals to do business with women, minorities, veterans, disabled veterans and companies in historically underused business areas. While no such goals exist for working with people with disabilities, the company is committed to doing so, she said. “What we call minorities today will not be minorities soon,” Porter said. “With the U.S. population becoming more and more diverse every day, there’s no choice but to become diverse to stay competitive.” Pittsburgh-based Highmark has major operations in Cumberland and Dauphin counties.

2009

Central Penn Business Journal

MCNEES WALLACE & NURICK McNees Wallace & Nurick (MWN) strives to have an open and inclusive environment at all levels of the Harrisburg law firm, from attorneys to photocopiers, said its chairman, David Kleppinger. The business wants anyone who walks into the office for the first time to feel comfortable. That challenge requires the company to constantly reinforce its diversity policy. “You have a much greater opportunity to attract diverse lawyers if the first thing they see are diverse secretaries,” he explained. “Diverse lawyers are hard to find because of the local population.” To attract and retain diverse lawyers, the practice participates in the Dauphin County Bar Association’s Capital Area Managing Partners (CAMP) Diversity Initiative. The association created the initiative because midstate law schools such as Widener University School of Law and Penn State University’s Dickinson School of Law educate diverse local talent, then lose the youngsters to law firms elsewhere. The initiative includes the CAMP 1L (firstyear law student) Summer Intern Program. MWN helps fund the program and employs two graduates, Kleppinger said. MWN’s commitment to diversity was recognized this year with an award from the association. In addition, clients with diversity initiatives look favorably on law firms with such initiatives, he said. Kleppinger’s advice: Don’t get discouraged early if diversity efforts fail. They take a lot of time. 

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2009

The HERSHEY Co. The Hershey Co. is committed to making a difference where its employees live, work and do business, said Andy McCormick, vice president of public affairs. This commitment dates to the earliest years of the Derry Township, Dauphin Countybased candy company and is a vital part of its heritage and who it is today. The business established numerous employee-diversity councils and affinity groups to support inclusion, McCormick said. The councils and groups include the Women’s Council, African American Affinity Group, Hispanic Affinity Group, Asian Affinity Group, Prism/GLBT, Network of Young Professionals, Sales Diversity & Inclusion Council and the Hershey Plant Inclusion Network. Hershey values the different ideas and interests of its workers of diverse backgrounds, McCormick said. The firm provides several diversity-related resources and opportunities for staff: • Annual Inclusion Day Celebration emphasizes local communities’ diversity • Guest speakers and employees discussing diversity-related topics, from new immigrant experiences and economic trends to personal empowerment for minorities and women • An employee Web site with Hershey-related and public diversity information • Diversity newsletters and electronic communications to educate employees • Partnerships with the United Negro College Fund to help minority youth make better starts in life IN

2009

Central Penn Business Journal

Guest COLUMN

Diversity:

An investment you can’t afford to skip

hy second guess the return on investment (ROI) for diversity programs? Any thriving organization wants more customers, more business, stellar growth along with happy employees working in a positive environment. Every chief executive officer wants a company that looks attractive to the community they serve.

According to the U.S. Census Bureau, Pennsylvania is becoming more diverse than ever faster than ever. It’s obvious that diversity should be an integral part of your corporate strategic plan. Addressing diversity begins with a good understanding of what it truly means. Common misconceptions are that “promoting diversity means affirmative action” or “diversity programs are in place only to help people of color.” Deborah Vereen, president of Deborah Vereen LLC and co-chair of our chamber’s diversity council, is known for relating diversity to the bottom line. She formerly served as director of organizational effectiveness and diversity at Giant Food Stores and spearheaded the organization’s diversity initiative from its inception. Deborah explains, “There are approximately 15 dimensions to diversity: Race, gender, ethnicity, age, sexual orientation and disability are usually the ones captured when diversity is being defined. There are also generations, multiculturalism, upper class, middle class, poverty, values, perspectives, skills and experience. My definition of

www.centralpennbusiness.com

Amma Johnson diversity is two-fold: First, ‘Diversity is all the ways we are unique’ and second, ‘diversity is the total sum of a person’.” While we understand that part of diversity is awareness of ethnic differences, it truly is much more. As organizations begin to promote and address diversity internally, it helps to build a more cohesive environment. Understanding this, it is imperative companies do not approach diversity with a “meeting the quota” mindset, but rather a mindset of growth. If an organization’s leader doesn’t value diversity, employees will lack seriousness, and commitment to promote it and most likely will not be engaged; the organization won’t reach new market segments. Many question the ROI of diversity. The answer is simple: Reflect the demographic that you serve or want to serve. If approached correctly, diversity can create success and foster growth. “Diversity of thought is essential to being a successful business. One way of thinking leads to stagnation and death as a business, which must always grow,” said Frank Miles, vice president, secretary and general counsel at Hershey Entertainment and

Resorts Co. Miles, also a co-chair of the chamber’s diversity council, promotes the engagement of white males in issues of diversity. Vereen added: “There is tremendous value when diversity is a process that is weaved into the fabric of a business.” It takes time to weave diversity in an organization, and it is always an evolving process. But stand alone and isolated programs will be ineffective in the long run. For many organizations, diversity programs are still taking shape. Yet the process is worth it and I strongly urge and encourage organizations in our community to be ready for the quickly changing demographics and shifts. The most exciting facet of diversity is community engagement. This includes recruitment strategies, involvement in events and supplier diversity programs. Never forget that as an employer, you are a brand. What is your brand? How are your perceived? I hope diversity is a part of your message. IN Amma Johnson is director for business diversity at the Harrisburg Regional Chamber & Capital Region Economic Development Corp.

2009

By the Numbers CumberlanD county

Population (2008 estimates)

Total Population = 229,361

American Indian and Alaska Native 0.1%

Lancaster county

Total Population = 256,562

Total Population = 502,370

American Indian and Alaska Native 0.2%

American Indian and Alaska Native 0.1%

Hispanic 2.1%

Asian 2.6%

Asian 1.7%

Asian 2.4%

Hispanic 5.9%

Black or African-American 3.0%

Black or African-American 3.1%

Black or African-American 16.7%

Hispanic 7.3%

Other 92.2%

Other 74.7%

Other 87.9%

Total Households = 89,331

Households (2005–2007)

Dauphin county

Total Households = 104,500

Total Households = 185,001

Unmarried Partner (Male) 0.2%

Unmarried Partner (Male) 0.6%

Unmarried Partner (Male) 0.3%

Unmarried Partner (Female) 0.3%

Married Partner 99.5%

Married Partner 99.1%

Married Partner 99.4%

Sources: U.S. Census Bureau

2009

Central Penn Business Journal

2006 2007

Disabilities

34.9% employed

In 2006, the estimated Pennsylvania population was 12.4 million. The working age population (21-64 years of age) was 7.1 million. Of the 967,000 Pennsylvanians with various disabilities, 338,000 (or 34.9 percent) were employed.

35.3% employed

In 2007, the estimated Pennsylvania population was 12.4 million. The working age population (21-64 years of age) was 7.1 million. Of the 971,000 Pennsylvanians with various disabilities, 343,000 (or 35.3 percent) were employed.

Source: Cornell University Rehabilitation Research and Training Center on Disability Demographics and Statistics

Lebanon county

Total Population = 128,934

American Indian and Alaska Native 0.1%

York county

Total Population = 424,583

American Indian and Alaska Native 0.2%

Regional Total

Total Population = 1,541,810

American Indian and Alaska Native 0.1%

Asian 0.9%

Asian 1.2%

Asian 1.7%

Black or African-American 1.6%

Hispanic 4.5%

Hispanic 5.5%

Hispanic 7.1%

Black or African-American 5.0%

Black or African-American 5.7%

Other 90.3%

Other 89.1%

Other 86.9%

Total Households = 49,465

Total Households = 162,264

Total Households = 590,561

Unmarried Partner (Male) 0.2%

Unmarried Partner (Male) 0.4%

Unmarried Partner (Female) 0.2%

Unmarried Partner (Female) 0.3%

Married Partner 99.6%

Married Partner 99.3%

www.centralpennbusiness.com

2009

Minority-owned businesses

Ranked by local revenue Rank

1 2 3 4 5 6 7 8 9 10

Prev. Company rank Address Web site

2008 local/total revenue

Top local executive Title Phone

Minority classification % minority owned F-T/P-T local employees

Local/total locations Headquarters Year established

POWELL STEEL CORP. 625 Baumgardner Road, Lancaster, PA 17603-9649 www.powellsteel.com

$27.39 million $27.39 million

Stephen L. Powell President and CEO (717) 464-2030, (800) 882-1461

Black 100% 98/2

2/2 Pequea Twp. 1993

Structural-steel fabricator and erector

TRAVEL TIME TRAVEL AGENCY INC. 1044 New Holland Ave., Lancaster, PA 17601-5606 www.trvltime.com

$12.38 million $12.38 million

Shaun Balani President (717) 299-6600, (800) 343-9594

Asian Indian 89% 15/2

1/1 Manheim Twp. 1977

Travel policy formulation and compliance, online travel reservation system, tickets, hotel and car rental reservations

NAVARRO & WRIGHT CONSULTING ENGINEERS INC. 151 Reno Ave., New Cumberland, PA 17070-2029 www.navarrowright.com

$6.24 million $6.57 million

Paul J. Navarro President (717) 441-2216

Hispanic 51% 65/1

4/3 New Cumberland 1996

Civil and municipal engineering, water and wastewater systems design, surveying, land development, water tank and construction inspections

GLOBAL HEALTHCARE GROUP LLC 2151 Linglestown Road, Suite 180, Harrisburg, PA 17110 www.globalhealthcaregroup.com

$3.79 million $3.79 million

Dnyanoba Kendre President and CEO (717) 540-1500, (800) 364-1218

Asian 100% 35/200

1/1 Susquehanna Twp. 1999

PINTO ENGINEERING INC. 150 Farm Lane, York, PA 17402 www.pintoeng.com

$2.33 million $2.33 million

Eduardo G. Pinto President (717) 846-7151

Hispanic 100% 25/5

1/1 York Twp. 1990

Consulting engineering services, including highway and bridge design, traffic studies, signal design, surveying, hydrologic/hydraulic and geotechnical

TECHNICAL SERVICE ASSOCIATES INC. 2 Kacey Court, Mechanicsburg, PA 17055-9229 www.tsagate.com

$1.5 million $1.5 million

Jesus Ramos President (717) 691-5691, (800) 388-1415

Hispanic 90% 12/2

1/1 Upper Allen Twp. 1983

Custom system design, development, implementation, support; network security consulting; database administration

MORENO'S WELDING SERVICE INC. 302 Maple Ave., P.O. Box 994 Hanover, PA 17331-0994

$1.34 million $1.34 million

Salvador Moreno President (717) 646-0000

Hispanic 75% 7/2

1/1 Hanover 2001

A PERSONNEL CONNECTION 1600 Market St., Harrisburg, PA 17103 www.apersonnelconnection.com

$1.1 million $1.1 million

Samara Gallatin President and CEO (717) 213-0443

African-American 100% 35/0

1/1 Harrisburg 2005

Permanent placement, temp and temp-to-hire employment; HR consulting; diversity, leadership and teamwork training

12:34 MICROTECHNOLOGIES INC. 119 Reese Ave., Lancaster, PA 17602-3919 www.1234micro.com

$1.05 million $1.05 million

Alejandro Rosado CEO (717) 396-0600, (866) 327-1234

Hispanic 100% 6/1

1/1 E. Lampeter Twp. 1998

Microsoft-certified small-business specialists, valueadded reseller and network infrastructure specialist.

MOOSROO INC. DBA LABOR FINDERS 140 Roosevelt Ave., Suite 210, York, PA 17401 www.laborfinders.com

$1 million $1 million

William Alonso President (717) 718-2250

Hispanic 100% 25/1

1/1 Springettsbury Twp. 2003

DBA-doing business as DNR-did not respond NA-not applicable NR-not ranked The Central Penn Business Journal's list of minority-owned businesses is limited to those in or near Adams, Cumberland, Dauphin, Lancaster, Lebanon, Perry or York counties. Information came from the individual companies and other Business Journal research. To access the Business Journal's online database, visit www.centralpennbusiness.com/ listcentral.asp. Published Aug. 28, 2009.

Services provided

2009

Global provides home care, medical staffing and government contracting services nationwide

Plate shearing, rolling, forming, water-jet cutting, welding and fabricating (in-shop and on-site)

Staffing agency specializing in prevailing-wage construction projects throughout Pennsylvania

Researched by Alaine Keisling

Central Penn Business Journal

Women-owned businesses

Ranked by local revenue Rank Prev. Company rank Address Web site

1 2 3 4 5 6 7 8 9 10

2008 local/total revenue

Top local executive Title Phone

% woman owned WBE qualified? FT/PT local employees

Local/total locations Headquarters Year established

INTELLIGENCER PRINTING CO. 330 Eden Road, P.O. Box 1768, Lancaster, PA 17608-1768 www.intellprinting.com

$50.2 million $50.2 million

Michael R. Stief President and CEO (717) 291-3100, (800) 233-0107

DNR DNR 200/200

3/3 Manheim Twp. 1794

THE JAY GROUP INC. 700 Indian Springs Drive, Lancaster, PA 17601 www.jaygroup.com

$43.33 million $43.33 million

Dana A. Chryst CEO (717) 285-6200, (888) 643-5409

85% NA 429/429

2/2 W. Hempfield Twp. 1965

Fulfillment, customer service, promotional packaging, procurement, consumer promotions, e-commerce and transportation

NRA GROUP LLC DBA NATIONAL RECOVERY AGENCY 2491 Paxton St., Harrisburg, PA 17111 www.nationalrecovery.com

$31.94 million $31.94 million

Steven C. Kusic and Jill E.M. Kusic Owners (717) 540-7636, (800) 360-9953

51% DNR 207/207

2/2 Swatara Twp. 2005

Accounts-receivable management and revenuerecovery services

J.P. DONMOYER INC. 10603 Allentown Blvd., P.O. Box 74, Ono, PA 17077 www.jpdonmoyer.com

$29.85 million $29.85 million

Ruth B. Dietz CEO (717) 865-2148, (800) 428-5577

51% DNR 230/230

4/4 E. Hanover Twp. 1934

TALLEY PETROLEUM ENTERPRISES INC. 10046 Allentown Blvd., Grantville, PA 17028 www.talleypetro.com

$21.7 million $23.7 million

Judith A. Talley President (717) 469-0338, (800) 942-9711

DNR Yes 9/9

1/1 East Hanover Twp. 1997

PERFORMANCE GROUP INC. 22 W. Main St., Ephrata, PA 17522-2009 www.ppstaffing.com

$19.24 million $19.24 million

Shari Franey Owner and president (717) 733-6367, (888) 459-9922

75% No 30/DNR

6/8 Ephrata 1993

Managed staffing, temps or temps-to-hire, engineering, recruitment, training, payroll and employment services

PRL INC. AND SUBSIDIARIES 64 Rexmont Road, Cornwall, PA 17016 www.prlinc.com

$13.83 million $13.83 million

Janis Herschkowitz President and CEO (717) 273-6787

100% Yes DNR/DNR

4/4 Cornwall 1969

Manufacturer of high-specification, finished, machined castings

SKELLY AND LOY INC. 449 Eisenhower Blvd., Suite 300, Harrisburg, PA 17111-2302 www.skellyloy.com

$12.21 million $19.07 million

Sandi Loy Bell CEO (717) 232-0593, (800) 892-6532

51% No 81/106

1/5 Swatara Twp. 1969

TARGET MEDIA - MID ATLANTIC INC. DBA TARGET SYSTEMS 700 Bent Creek Blvd., Mechanicsburg, PA 17050 www.target-sys.com

$10.8 million $16.73 million

Virginia J. Kenyon President (717) 795-8646

51% No 56/77

1/3 Silver Spring Twp. 1994

Environmental, civil and mining engineering; environmental clearance/NEPA services; natural and cultural resource services; geoenvironmental studies Custom software and Internet application development, electronic health care records implementation, database and project mgt.

E&E IT CONSULTING SERVICES INC. 2010 State Road, Suite 100, Camp Hill, PA 17011 www.ene-it-consulting.com

$9.67 million $10.67 million

Linda K. Etter and Tracy D. Etter Co-owners (717) 975-1664

60% Yes 80/82

1/1 Hampden Twp. 2002

Applications development, Internet and intranet development, database development and administration

Services provided

Full-service commercial printing, binding, fulfillment and mailing

Transportation services

Petroleum products

DBA-doing business as DNR-did not respond NA-not applicable NR-not ranked The Central Penn Business Journal's list of women-owned businesses is limited to those based in or near Adams, Cumberland, Dauphin, Lancaster, Lebanon, Perry or York counties. Information came from the individual companies and other Business Journal research. To access the Business Journal's online database, visit www.centralpennbusiness.com/ listcentral.asp. Published Aug. 28, 2009

Researched by Alaine Keisling

It’s Your Time at Penn State Harrisburg • Offering undergraduate and graduate degrees • Award-winning faculty • Personal attention Earn a nationally recognized Penn State degree.

777 West Harrisburg Pike, Middletown, PA 17057

717-948-6250 • www.hbg.psu.edu • hbgadmit@psu.edu www.centralpennbusiness.com

2009

Resource Directory Arts Barak Inc. 301 Market St., Fifth Floor Harrisburg, PA 17101 (717) 724-2154 www.barakdrama.org Wendell C. Murray, executive director Harrisburg community-based nonprofit that engages youths and teens in a developmental mural-making program

Central Pennsylvania Women’s Chorus P.O. Box 60426 Harrisburg, PA 17106-0426 (717) 564-0112 www.cpwchorus.org Cynthia Swanson, director Celebrates and empowers women and affirms a positive image of lesbians and feminists through the joy of singing

Danzante Inc. 200 Crescent St. Harrisburg, PA 17104-1017 (717) 232-2615 www.danzante.org Corrina Mehiel, executive director Spanish dance company and community arts center with dance studios, art room, performing center, resource library and administrative offices

Imani Edu-Tainers African Dance Co. 21 N. Mulberry St. Lancaster, PA 17603 (717) 295-1949 www.imaniafricandance.org Sonya Mann-McFarlane, director

Asian Asian Indian Americans of Central Pennsylvania 5602 Pinehurst Way Mechanicsburg, PA 17050 (717) 732-5971 www.aiacpa.org Bony Dawood, president Nonpartisan secular association that provides social and cultural activities

Central Pennsylvania Chinese Association 516 Jacob Lane Mechanicsburg, PA 17050 www.cpca-harrisburg.org

2009

Cheng-Mao Lin, president Nonprofit civic organization that sponsors cultural events and activities to benefit members and promote understanding, respect and friendship between people of different cultural backgrounds

Central Pennsylvania Korean Assn. 1079 S. Cameron St. Harrisburg, PA 17104 (717) 319-9313 www.cpkaharrisburg.org Hong Rim, president Community organization coordinating events that build friendships with American society and enhance mutual understanding of different ethnic groups and their cultures

Governor’s Advisory Commission on Asian American Affairs 506 Finance Building Harrisburg, PA 17120 (717) 214-6205 www.asianam.state.pa.us Hai-Chow Harry Kao, executive director Plans, develops and promotes initiatives with Pennsylvania’s Asian American citizens and communities

Ta-ri P.O. Box 341 Camp Hill, PA 17001-0341 (717) 574-3629 www.ta-ri.org Stacy Schroeder, executive director Celebrating Korean culture and community in southcentral PA; holiday gatherings, picnics, book discussions, monthly news of area events and more

Black African American Chamber of Commerce of Central Pennsylvania 1735 State St. Harrisburg, PA 17103-1550 (717) 238-9804 www.aacccp.org Robert M. Jackson, founder and CEO Management/technical seminars, membership lists and directory, networking events, computer lab facilities, contract identification, compile resources

Governor’s Advisory Commission on African American Affairs Room 506, Finance Building Harrisburg, PA 17120 (717) 772-5085 www.africanam.state.pa.us Sonya M. Toler, executive director

Greater Gettysburg NAACP Branch — Unit 2384 40 E. High St., P.O. Box 4775 Gettysburg, PA 17325 (717) 334-1518 ext. 265 www.greatergettysburg.orgfree.com Kathy A. Williams, president Dedicated to eliminating prejudice, racial hatred and discrimination; promoting unity and diversity

Ngozi Inc. 933 Rose St. Harrisburg, PA 17102 (717) 234-7724 Rafiyqa Muhammad, artistic director Current program includes African dance classes, African drumming classes, African martial arts classes and special events

Urban League of Lancaster 502 S. Duke St. Lancaster, PA 17602-4227 (717) 394-1966 www.urbanleagueofscpa.com Josh Dixon, president and CEO Employment preparation and training; HIV support, testing and prevention; GED preparation; computer instruction; teen parenting training and support

Disabilities Ahedd 3300 Trindle Road Camp Hill, PA 17011-4432 (717) 763-0968, (866) 902-4333 www.ahedd.org Rocco Cambria, president Employment services for people with disabilities and the business community; consulting and project management for state and federal agencies

The Arc of Dauphin and Lebanon Counties 2569 Walnut St. Harrisburg, PA 17103

Central Penn Business Journal

Organizations (717) 920-2727 www.arcofdc.org Barbara A. Jumper, executive director Supports, advocates and provides resources for people with mental retardation and developmental disabilities

The Arc of Lancaster County 630 Janet Ave. Lancaster, PA 17601 (717) 394-5251 www.thearcoflancasterco.org Provides advocacy and resources for people with intellectual or developmental disabilities and their families

The Arc of York County 497 Hill St. York, PA 17403-5703 (717) 846-6589 www.thearcofyorkcounty.org Gregory Knox, executive director Provides services to people with intellectual disabilities and their families

Center for Independent Living of Central Pennsylvania 207 House Ave., Suite 107 Camp Hill, PA 17011-2308 (717) 731-1900, (800) 323-6060, (717) 737-1335 (TTY) www.cilcp.org and www.livingwellwithadisability.org Theotis W. Braddy, executive director Nonresidential program that empowers people with disabilities to fully participate in all aspects of society and to live well with a disability

Cumberland Perry Arc (CPARC) 71 Ashland Ave. Carlisle, PA 17013 (717) 249-2611 www.cparc.org Vincent C. â€œJimâ€? Gurreri, executive director Provides programs and services to improve the lives of people with intellectual disabilities

Deaf and Hard of Hearing Services of Lancaster County 1810 Oregon Pike Lancaster, PA 17601 (717) 397-4741, (717) 509-1769 (TTY) www.dhhslancaster.org

www.centralpennbusiness.com

C. Barry Witmer, CEO Provides audiology, interpreting, case management and outreach to hearing, deaf and hard-of-hearing people

Goodwill Keystone Area 1150 Goodwill Drive Harrisburg, PA 17101 (717) 232-1831, (800) 432-4483 www.yourgoodwill.org Ronald Kratofil, president and CEO Helps people with disabilities or other barriers to achieve full potential as workers and members of the community

Handi-Crafters Inc. 215 Barley Sheaf Road, P.O. Box 72646 Thorndale, PA 19372 (610) 384-6990 www.handi-crafters.org Nonprofit corporation that assists people in Chester County who have disabilities through productive employment leading to independence and self-esteem

Lancaster County MH/MR Program 50 North Duke Street, 83480 Lancaster, PA 17608 (717) 299-8021 www.co.lancaster.pa.us Jim Laughman, executive director Provide services to persons with mental illness or mental retardation, as well as children from birth to age 3 with developmental disabilities

Office of Ministry with People with Disabilities 4800 Union Deposit Road Harrisburg, PA 17111-3710 (717) 657-4804, ext. 322 www.hbgdiocese.org Ginny Duncan, director Celebrates and promotes the gifts of people with disabilities

Pennsylvania Office of Vocational Rehabilitation 555 Walnut St., Eighth Floor Harrisburg, PA 17101 (717) 787-7834, (800) 442-6352 www.dli.state.pa.us Charles Cavalovitch, administrator Assists eligible people with disabilities to obtain and keep a job; promotes economic and social independence in their daily life

Pennsylvania Office of Vocational Rehabilitation 2550 Kingston Road, Suite 101 York, PA 17402 (717) 771-4407 www.dli.state.pa.us R. Barry Brandt, administrator

Pennsylvania Business Leadership Network 3300 Trindle Road Camp Hill, PA 17011 (717) 763-0968 www.blnofpa.org Stacy M. Kyle, director Assists employers to recruit and hire job applicants who have disabilities

Tri-County Association for the Blind 1800 N. Second St. Harrisburg, PA 17102-2200 (717) 238-2531 www.tricountyblind.org Danette Blank, executive director Promotes the interests of blind and visually impaired people, including blindness prevention

United Cerebral Palsy of Central Pennsylvania Inc. dba UCP Central PA 925 Linda Lane Camp Hill, PA 17011-6498 (717) 975-0611, (888) 998-4827, (717) 737-0158 (TTY) www.ucpcentralpa.org Jeffrey W. Cooper, CEO Help people with disabilities, and their families, achieve goals of development, growth, independence and full citizenship

United Disabilities Services 1901 Olde Homestead Lane, P.O. Box 10485 Lancaster, PA 17605-0485 (717) 397-1841, (800) 995-9581, (717) 358-1258 (TTY) www.udservices.org William Kepner, senior vice president and COO, Gerald W. Meck, CEO Provides services to people with disabilities through a wide variety of programs

2009

Resource Directory Education

Penn State Harrisburg Diversity and Educational Equity Committee

Lancaster Partnership Program at Millersville University P.O. Box 1002 Millersville, PA 17551-0302 (717) 871-2027 muweb.millersville.edu/~lpp Minor W. Redmond Jr., director Provides services to Lancaster City School District high school students of color, including African-Americans and Latinos

Lebanon Valley College Office of Multicultural Affairs 101 N. College Ave. Annville, PA 17003 (717) 867-6165 www.lvc.edu/multicultural James A. Felton, director Develops cultural-awareness and outreach programs for the campus and the local community

Millersville University Office of Social Equity & Diversity Delaware House, 104 N. George St. Millersville, PA 17551 (717) 872-3787 muweb.millersville.edu/~socialeq Patricia Hopson-Shelton, diversity officer Provides leadership for campus equity and diversity issues and fosters a campus climate that is free from harassment and discrimination

Pennsylvania State System of Higher Education Office of Diversity and Multicultural Affairs 2986 N. Second St. Harrisburg, PA 17110 (717) 720-4000 www.passhe.edu Peter H. Garland, executive vice chancellor Promotes diversity; recruits students, faculty and staff from under-represented groups; ensures PASSHE students experience a variety of racial, ethnic, cultural and international perspectives and expands partnerships with schools and community organizations

2009

777 W. Harrisburg Pike Middletown, PA 17057 (717) 948-6180 www.hbg.psu.edu Seth Wolpert PhD and Felicia L. Brown-Haywood PhD, co-chairpersons Sponsors entertainment, lectures and presentations that support community dialog on issues and provide a forum for exchange of diverse perspectives

York College Community Opportunity Scholarship Program Country Club Road York, PA 17405-7199 (717) 846-7788 www.ycp.edu Provides York City School District high school students with enrichment and support services to assist in successful completion of high school and readiness for college

York College of Pennsylvania, Multicultural Affairs 441 Country Club Road York, PA 17403-3651 (717) 815-1916 www.ycp.edu/campus/1507.htm To promote an inclusive environment among the YCP community through programs, events and communication with one another

York County Literacy Council 800 E. King St. York, PA 17403 (717) 845-8719 www.yorkliteracy.org Bobbi Anne Cavanaugh, executive director Free confidential literacy tutoring and services to York County residents; workplace programs available and partially funded by grant

Events Amani International Festival P.O. Box 131 Carlisle, PA 17013-0131 (717) 240-8373 www.amanicarlisle.com Dr. Eliseo Rosario Jr., chairman Annual multicultural event

Celtic Fling & Highland Games 2775 Lebanon Road Manheim, PA 17545 (717) 665-7021 www.parenfaire.com Heather Bowser, president

Harrisburg Greek Festival 1000 Yverdon Drive Camp Hill, PA 17011 (717) 763-7441 www.holytrinityhbg.org

Lancaster Pride Arts and Entertainment Festival (717) 380-1071 www.lancasterpride2008.org Kim Eisenhaur, co-chair Lancaster PA’s first Pridefest is held at Buchanan Park in the summer.

Faith-based Al-’Hikmeh Institute 4704 Carlisle Pike Mechanicsburg, PA 17050 (717) 608-5532 www.icpalhikmeh.com Imam Muhammad Azim Qureshi Place of worship for the West Shore Muslim community

Annunciation Greek Orthodox Church of Lancaster 64 Hershey Ave. Lancaster, PA 17603 (717) 394-1735 www.annunciationorthodox.org Rev. Fr. Alexander Goussetis, presiding pastor

Annunciation Greek Orthodox Church of York 2500 Pine Grove Road York, PA 17403 (717) 741-4200 www.annunciation.pa.goarch.org Rev. Fr. Andrew Tsikitas, presiding priest

Baha’i Center 167 W. Market St. Marietta, PA 17547 (717) 426-4668

Baptist Convention of Pennsylvania/South Jersey 4620 Fritchey St. Harrisburg, PA 17109 (717) 652-5856 Central Penn Business Journal

Organizations www.brnonline.org David Waltz, executive director

Black Catholic Ministries 1439 Market St. Harrisburg, PA 17103-2398 (717) 232-6285 www.hbgdiocese.org

Blue Mountain Lotus Society 6496 Jonestown Road Harrisburg, PA 17112 (717) 671-5057 www.bmls.org Sensei Tony, founder and director Buddhist meditation center

Christian Business Men Connecting of Lancaster County (717) 471-1554 www.lancastercbmc.org Bill Hoke and David Balinski, regional staff members Connecting businessmen to Christ

Council on American-Islamic Relations â€” Pennsylvania 903 Kent Drive (Mechanicsburg), P.O. Box 4516 Harrisburg, PA 17111-0516 (717) 732-3330 pa.cair.com Samia Malik, director of communications Muslim civil liberties group

Episcopal Diocese of Central Pennsylvania 101 Pine St., P.O. Box 11937 Harrisburg, PA 17108-1937 (717) 236-5959, (888) 236-5959 www.diocesecpa.org Rt. Rev. Nathan D. Baxter, bishop

Harrisburg Chinese Alliance Church 6950 Allentown Blvd. Harrisburg, PA 17112 (717) 541-1141 home.earthlink.net/~harrisburgcac Rev. Peter Song Shen Chinese Christian church

Hindu American Religious Institute Temple

Pallav Bhonde, president Center for Hindu worship that promotes spiritual development and cultural and educational activities for the benefit of the Hindu community

Hispanic Catholic Ministries 4800 Union Deposit Road Harrisburg, PA 17111-3710 (717)657-4804, ext. 316 www.hbgdiocese.org

Holy Trinity Greek Orthodox Cathedral 1000 Yverdon Drive Camp Hill, PA 17011 (717) 763-7441 www.holytrinityhbg.org Rev. Anthony G. Demetri, cathedral dean

Islamic Center of Lancaster County 739 W. Vine St. Lancaster, PA 17603 (717) 391-6211 www.angelfire.com/pa5/iclc

Islamic Society of Greater Harrisburg 407 N. Front St., P.O. Box 7463 Harrisburg, PA 17113-0463 (717) 939-3107 www.isghpa.org Athar Aziz, president Muslim community center

Jewish Community Alliance of Lancaster 2120 Oregon Pike Lancaster, PA 17601 (717) 569-7352 www.lancasterjcc.org Samantha Besnoff, executive director

Jewish Federation of Greater Harrisburg 3301 N. Front St. Harrisburg, PA 17110-1436 (717) 236-9555 www.jewishharrisburg.org Jay Steinberg, CEO Nonprofit agency and community center that provides services and programs for preschoolers, school-age, teens, adults and seniors

Kalpa Bhadra Buddhist Center 1419 N. Second St. Harrisburg, PA 17102 (717) 232-2700 www.meditationpa.org Llenay Ferretti, administrative director Kadampa Buddhism meditation center

Korean Catholic Ministries 329 Lowther St. Lemoyne, PA 17043 (717)774-2728 www.hbgdiocese.org

Lutheran Social Services of South Central Pennsylvania 1050 Pennsylvania Ave. York, PA 17404 (717) 854-3971 www.lutheranscp.org Robert L. Rundle Jr., president and CEO Serves 10,000 people yearly through continuing-care retirement communities, home care and hospice services, and outreach programs.

Marketplace Chaplains USA 50 E. Main St. Mount Joy, PA 17552 (717) 653-9265 www.mchapusa.com Andy Bunn, vice president Partners with businesses to bring Christian chaplains into the workplace

Mennonite Central Committee 21 S. 12th St., P.O. Box 500 Akron, PA 17501 (717) 859-1151, (888) 563-4676 www.mcc.org Arli Klassen, executive director International relief, service and development agency providing conciliation services and educational videos

Pennsylvania Council of Churches 900 S. Arlington Ave., Suite 100 Harrisburg, PA 17109-5089 (717) 545-4761 www.pachurches.org Jan Gulick, director 43 church bodies and agencies representing 20 Christian communities in PA

301 Steigerwalt Hollow Road New Cumberland, PA 17070 (717) 774-7750 www.haritemple.org

www.centralpennbusiness.com

2009

Resource Directory Phap Hoa Temple 202 Cherry St. Columbia, PA 17512 (717) 684-4301 Buddhist temple whose members are primarily immigrants from Vietnam and their American-born children

Roman Catholic Diocese of Harrisburg 4800 Union Deposit Road Harrisburg, PA 17111 (717) 657-4804 www.hbgdiocese.org Most Rev. Kevin C. Rhoades, bishop Maria Wood, executive assistant to the bishop

The Interfaith Alliance of Pennsylvania P.O. Box 13059 Harrisburg, PA 17110 www.tia-pa.org

The Interfaith Alliance of York www.tiayork.org Nancy Worley, president Members come from Bahaâ€™i, Buddhism, Christian Science, Church of Christ, Friends, Independent Catholic, Islam, Judaism, Lutheran, United Methodist, Pagan, Protestant, Roman Catholic and Unitarian Universalist communities

United Methodist Witness in Pennsylvania 216 State St. Harrisburg, PA 17101 (717) 236-6363, (800) 511-4937 www.umwitnesspa.org Stephen Drachler, executive director

Vietnamese Catholic Ministries 929 N. Duke St. Lancaster, PA 17603 (717) 392-2225 www.hbgdiocese.org

General ADL Eastern Pennsylvania (215) 568-2223 www.adl.org Programs that include anti-bias education and diversity training

Assets Lancaster Inc. 237 N. Prince St. Lancaster, PA 17603 (717) 393-6089

2009

www.assetslancaster.org Glenda J. Machia, president and CEO Micro-enterprise development organization

Community First Fund 30 W. Orange St., P.O. Box 524 Lancaster, PA 17608-0524 (717) 393-2351, (866) 822-3863 www.commfirstfund.org Daniel Betancourt, president and CEO Economic development agency

Crispus Attucks Association of York, Pennsylvania 605 S. Duke St. York, PA 17401 (717) 848-3610 www.crispusattucks.org Robert L. Simpson, executive director Child care, after-school, summer programs, 12th-grade charter school and other programs for low-income families

The Foundation for Enhancing Communities 200 N. Third St., P.O. Box 678 Harrisburg, PA 17108-0678 (717) 236-5040 www.tfec.org Janice Black, president and CEO Nonprofit community foundation

Harrisburg Menâ€™s Chorus P.O. Box 62201 Harrisburg, PA 17106-2201 www.harrisburgmenschorus.org Paul R. Foltz, board president Allows gay and gay-supportive men to build community spirit by singing together

Harrisburg Regional Chamber Minority Business Development Advisory Council 3211 N. Front St. Harrisburg, PA 17110-1342 (717) 213-5030 www.harrisburgregionalchamber.org Amma Johnson, director for business diversity Diversity training, speakers, lunchand-learns, mentorship program, certification classes

Institute for Cultural Partnerships 3211 N. Front St., Suite 104 Harrisburg, PA 17110-1342 (717) 238-1770 www.culturalpartnerships.org

Fredrika M. McKain, president and CEO Training in diversity issues, cultural competency; immigrant/refugee services; technical help to state artists to preserve folk, traditional art forms

International House 29 S. Third St. Harrisburg, PA 17101 (717) 724-2846 www.ihousehbg.org Distinctive living experience for domestic or international students/interns in fully furnished units; many cultural events

Jewish Family Service of Greater Harrisburg 3333 N. Front St. Harrisburg, PA 17110 (717) 233-1681 www.jfsofhbg.org Helene Cohen, CEO Social services

Key Learning Consultants 939 Wellington St. York, PA 17403 (717) 848-3434 www.keylearningconsultants.com Mark Rhodes, president Diversity training, conflict-resolution training, one-on-one counseling, sensitivity training, interactive workshops

Lancaster County Human Relations Commission 225 W. King St. Lancaster, PA 17602 (717) 299-7840 www.co.lancaster.pa.us Leslie Hyson, director Receives and processes complaints of alleged discrimination, including employment, housing, education, public accommodations and lending

Minority Supplier Development Council of PA-NJ-DE 42 S. 15th St., Suite 1400 Philadelphia, PA 19102 (215) 569-1005 www.msdc-panjde.org Darlene Jenkins, president and CEO Certifies minority-owned companies and fosters beneficial business relationships between member corporations and minority businesses

Central Penn Business Journal

Organizations Ngozi Inc. 933 Rose St. Harrisburg, PA 17102 (717) 234-7724 Rafiyqa Muhammad, artistic director Program includes African dance classes, African drumming classes, African martial arts classes and special events

Pennsylvania Human Relations Commission 301 Chestnut St., Suite 300 Harrisburg, PA 17104-2515 (717) 787-4410, (717) 787-4087 (TTY) www.phrc.state.pa.us Homer C. Floyd, executive director

Pennsylvania Immigrant and Refugee Women’s Network P.O. Box 238 Enola, PA 17025 (717) 433-0900 www.pairwn.org Ho-Thanh Nguyen, president Grassroots community-service organization dedicated to the well-being of immigrant and refugee women and their families

Red Rose Intercultural and Educational Foundation 1812 Colonial Village Lane, P.O. Box 10003 Lancaster, PA 17605 (717) 566-0818 www.redrosefoundation.org Nuri Delen, president Brings together people from different cultural backgrounds

Team Pennsylvania’s Business Diversity Portal 100 Pine St. Harrisburg, PA 17110 (717) 233-1375 www.diversityinpa.com Rich Hudic, president and CEO Facilitates economic opportunities for diversity-minded employers, job seekers and MWBEs in Pennsylvania

York County Chamber Winning With Diversity Consortium 96 S. George St., Suite 300 York, PA 17401 (717) 848-4000 www.yorkchamber.com Thomas E. Donley CCE, president Business imperative for diversity www.centralpennbusiness.com

York County Community Against Racism 116 N. George St. York, PA 17401 (717) 718-2260 www.yccardiversity.org Adrienne J. McNeil, executive director Works toward employment equality, voter registration, legal advocacy and multicultural events

York JCC Diversity Advisory Council 200 Hollywood Drive York, PA 17403 (717) 843-0918 www.yorkjcc.org/diversity.html Randy Freedman, president Work towards eliminating prejudice and encouraging respect for diversity through education

Young & Company 1301 Derry St., Suite 5 Harrisburg, PA 17103 (717) 234-2917 www.youngnco.com Dellanor Young, president and CFO Training and development assistance, specializing in small, minority- and women-owned companies

Gay, Lesbian, Bisexual, Transgender Central Pennsylvania Gay and Lesbian Chamber of Commerce P.O. 135 Harrisburg, PA 17108-0135 (717) 213-5034 www.cpglcc.org Russell A. Boggs, president Chamber of commerce

Hanging Out With Lesbians (HOWL) Harrisburg, PA groups.yahoo.com/group/howlofpa/ Lesbians from Central Pennsylvania who enjoy activities in nonsmoking environments

Harrisburg Men’s Chorus P.O. Box 62201 Harrisburg, PA 17106-2201 www.harrisburgmenschorus.org Paul R. Foltz, board president Allows gay and gay-supportive men to build community spirit by singing together

The Lavender Letter P.O. Box 6235 Harrisburg, PA 17112-6235 (717) 579-8402 www.lavenderletter.com Monthly newsletter and calender of events

LGBT Community Center Coalition of Central PA 221 N. Front St., 3rd Floor Harrisburg, PA 17101 (717) 920-9534 www.centralpalgbtcenter.org Louis Marven, director of administration and youth services Volunteer-led effort to create a regionally representative community center for midstate’s large, diverse Lesbian Gay Bisexual Transgender population

National Gay and Lesbian Chamber of Commerce Dupont Circle, 2000 P St. NW, Suite 300 Washington, DC 20036 (202) 419-0440 www.nglcc.org

Pride Festival of Central PA P.O. Box 12083 Harrisburg, PA 17108-2083 (717) 801-1830 www.harrisburgpride.org Jeffrey Clouser, president Annual gay-pride event, held in the summer at South Riverfront Park, Harrisburg; admission $7 per person; children under 12 no charge

Greek American Hellenic Educational Progressive Association 1909 Q St. N.W., Suite 500 Washington, DC 20009 (202) 232-6300 www.ahepa.org Basil N. Mossaidis, executive director Greek heritage organization

Hispanic/Latino Estamos Unidos de Pennsylvania 113 S. 13th St. Harrisburg, PA 17113 (717) 232-0822 www.estamosunidospa.org Esmeralda Ybarra Hetrick, president

2009

Resource Directory Friends of Farmworkers Inc. 924 Cherry St., Fourth Floor Philadelphia, PA 19107-2411 (215) 733-0878, (800) 729-1607 www.friendsfw.org Karen Detamore, executive director To improve the living and working conditions of indigent farm workers, mushroom workers, food-processing workers, and workers from immigrant and migrant communities

Governor’s Advisory Commission on Latino Affairs 506 Finance Building Harrisburg, PA 17120 (717) 783-3877, (800) 233-1407 www.gacla.state.pa.us Norman Bristol Colon, executive director Advocacy agency for Pennsylvania’s Hispanic residents, advising the governor and state departments and agencies; help communities develop programs

Hispanic Chamber of Commerce of Central Pennsylvania 2023 N. Second St. Harrisburg, PA 17102 (717) 234-4704 www.hispanicchambercentralpa.org Paul J. Navarro, president Assists, supports, promotes and advocates on behalf of Hispanic businesses in Central Pennsylvania

Lebanon County Hispanic Outreach 1012 Brock Drive Lebanon, PA 17046-2820 (717) 273-8901 www.lebanoncountyhousing.com Lucy Flecha, director Provides community building and outreach to Hispanics, radio programming, annual events, Hispanic and youth leadership programs, first-time homeownership, Spanish classes

Mount Pleasant Hispanic American Center 301 S. 13th St. Harrisburg, PA 17104 (717) 232-7691 Increase education opportunities, promote economic security and improve the general health and welfare of the Hispanic/Latino community in the greater Harrisburg area

2009

Pennsylvania Association of Latino Organizations 415 Market St., P.O. Box 675 Harrisburg, PA 17108-0675 (717) 920-4727 www.paloweb.org Statewide organization dedicated to improving the Hispanic community

Spanish American Civic Association 545 Pershing Ave. Lancaster, PA 17602 (717) 397-6267 www.sacapa.org Carlos Graupera, president Facilitate cultural, social, civic and economic development of the Hispanic community; provides human services, employment and training, and behavioral health services

York Spanish American Center 225 E. Princess St. York, PA 17403-2335 (717) 846-9434

Immigration/refugee services Catholic Charities Immigration and Refugee Services 900 N. 17th St., P.O. Box 3551 Harrisburg, PA 17105 (717) 657-4804 www.hbgdiocese.org Mark A. Totaro, CEO Provides a wide range of services to refugees, immigrants and limitedEnglish-speaking people residing in the Diocese

Organizations Lutheran Refugee Services of Central Pennsylvania 123 E. Vine St. Lancaster, PA 17602 (717) 397-4757 www.lcfsrefugees.blogs.com Eric Kennel, site director Lutheran Children and Family Service is a faith-based social ministry serving Central and southeastern Pennsylvania. Its refugee resettlement program is affiliated with the national Lutheran Immigration and Refugee Service, which assists refugees and asylees through an agreement with the U.S. State Department

Pennsylvania Immigration Resource Center 50 Mount Zion Road York, PA 17402 (717) 600-8099 www.pirclaw.org Angela A. Eveler, executive director Legal services

Church World Service/Immigration & Refugee Program Lancaster Office 308 E. King St. Lancaster, PA 17602 (717) 381-2894 www.cwslancaster.org Sheila McGeehan, Lancaster-area IRP director, Patrick B. Walker, regional director Works with area churches and individuals to resettle refugees whose lives have been disrupted by war and civil strife

Central Penn Business Journal

Excellence

the state of possessing good qualities in an eminent degree. At Weis, cultural diversity and inclusion is an integral part of who we are. Each and every associateâ€™s contribution helps us achieve a standard of excellence in serving our customers and communities.