Informer Nov 2026 by Andrews Senior Care

NOVEMBER 2026

Park West resident Raymond Toews works with Therese on the final touches to their pumpkin during Park West’s pumpkin carving contest. More photos inside

ABOVEAUTUMN & BEYOND AWESOME

RESIDENT RECIPES LEST WE FORGET

Check out our photos our Andrews Check out this month's Art Show, Thanksgiving Above and Beyondand winner | Halloween festivities. | p. 3-21 p. 10

This we who feature Meet themonth veterans calla decadent butter tart recipe Andrews Senior Care home. from resident | p. 22Evelyn Rafuse | p. 4-5

PET THERAPY FEATURED RESIDENTS

Spending time with animals Check out our featured residents proven to benefit seniors this month - Roy and Janet! and people living with | p. 24-25 dementia | p. 6-7

COMMUNICATION, EXPANDING AND FESTIVITIES First off, congratulations to all our team members who marked a significant milestone with Andrews or ProTem in 2026. We held our annual Milestone Dinner on October 23. It was a great opportunity to honour the dedication, passion and professionalism of our teams. Company loyalty, where people spend a majority of not all of their career with one organization, is not nearly aas common as it used to be in previous generations and it’s uplifting to see so many team members mark 10, 15, 20 and more years with us year after year. INFORMATION HUB A decision has been made to move all internal communications, including the Andrews Informer newsletter, onto iTacit. This is effective immediately. Previously, email had been a primary mode of communication but that required considerable upkeep in terms of ensuring emails were updated, emails were not landing in spam folders, adding and removing people manually and cross-referencing admin lists against current email lists. Itacit eliminates those headaches and streamlines communication into one central hub. If you have any issues accessing iTacit, please email Jincy at jmanoj@andrewsseniorcare.com. CHARLOTTETOWN EXPANSION The expansion is moving along and our estimated opening is still January. Primary construction has finished and interior work is progressing. Procuring furniture, beds, medical equipment is underway along with hiring and everything is on track to be finished by the end of November/start of December. Party Time Our annual Christmas party is scheduled for Friday, November 27. The event will be hosted at the Confederation Centre and will be catered. A DJ has been booked and there will be a cash bar. We are extending the invite this year to include team member’s spouses or significant other. A sign up sheet will be posted in your homes this week. The deadline for sign-ups is November 16th. Our party planning committee have been working hard to make this event happen and I look forward to seeing you all there on Nov. 27! I hope everyone had a great Halloween weekend and wish you all a wonderful start to November. Sincerely,

Mizan MISSION STATEMENT It is Andrews Senior Care's goal to respect the dignity and autonomy of our residents; to provide a safe and secure environment; to promote involvement of residents and their family by inviting input and feedback related to the care and services we provide; to value the leadership, expertise and contributions of our staff through empowerment that will lead to excellence in service.

ART AT ANDREWS ALL OUR HOMES A special thank you to everyone who came out to our Andrews Art Show on October 1. It was a pleasure celebrating our resident artists. We have a lot of talented people living at our homes!

ART AT ANDREWS ALL OUR HOMES

THANKSGIVING CELEBRATIONS ANDREWS OF CHARLOTTETOWN

THANKSGIVING CELEBRATIONS ANDREWS OF STRATFORD

OKTOBERFEST FUN ANDREWS OF PARK WEST

OKTOBERFEST FUN ANDREWS OF STRATFORD

HAUNTED HAPPENINGS ANDREWS OF PARKHILL Residents painted pumpkins with students from Summerside Intermediate School. It was a great morning activity and a wonderful opportunity for some intergenerational fun!

PUMPKIN CARVING ANDREWS OF PARK WEST

PUMPKIN CARVING ANDREWS OF STRATFORD

DREADFUL DOORS ANDREWS OF SUMMERSIDE Residents’ doors were decorated for Halloween. Team members handled the decorating in a fun competition to see who could create the spookiest door. The winner was Norma Paynter’s door, pictured below left. Congrats to all involved!

DREADFUL DOORS ANDREWS OF SUMMERSIDE

MILESTONE BIRTHDAY ANDREWS OF SUMMERSIDE Happy 102nd birthday to Mona Davie! Mona's birthday was on October 14th. Andrews of Summerside staff and residents got together to celebrate with Mona and her son, Norman! When asked how 102 felt, Mona laughed and said "old." She added her secret to a happy and long life was to always eat dessert first!

TEACHABLE MOMENTS CAREGIVERS Training and education are a priority at Andrews. Caregivers undergo 3.5 days of training when they join the Andrews team. Training includes onboarding, policy instruction as well as practical learning. All our training is led by Training Coordinator and RN Jincy Manoj. All Andrews team members undergo training specific to their role when they begin at Andrews. Likewise, additional training is ongoing during team-member’s tenure at Andrews.

STUDENT SPOTLIGHT ALL OUR HOMES Students from the UPEI med school have been visiting Andrews homes as part of a community education initiative. The students do presentations for our residents on a variet of topics including: • Cardiology: Keeping your heart strong & stroke awareness • Psychiatry: Mental wellness, mood & memory care • Oncology: Cancer awareness, screening & early checks • Dermatology: Skin protection, spots & healthy aging • Falls Prevention: Staying steady, strong & independent • Diabetes & Hormones: Energy, sugar & metabolic balance • Ear, Nose &Throat: Managing hearing loss & communication • Pelvic & Bladder Health: Comfort, confidence & control. The presentations have been informative and engaging!

ACTIVE AT PROTEM Residents have been busy this month! We cleaned up the garden beds and planted bulbs, did some fall crafting, enjoyed visits from Harrison Trimble Grade 12 students Lexus and Maria, played the chair tower game, cardio drumming and had a special visit from Courtney and Trixie as part of K9 therapy through the Saint John Ambulance program.

ACTIVE AT PROTEM Vicci Frost has officially retired after 29 years at ProTem. We threw her a surprise party that staff, family members and friends attended. Her partner made home-made spring rolls, noodles, cake and sushi bake! Residents also enjoyed a performance by The Skimmers, visited Mill Creek Nature Park and dressed up for the Halloween season!

HONOURING OUR VETERANS ALL OUR HOMES Andrews Senior Care is privileged to have a number of veterans and Legion members living at our homes. With Remembrance Day approaching we wanted to shine a spotlight on those who served. Lest we forget.

In Flanders Fields By John McCrae In Flanders fields the poppies blow B e t we e n t h e c ro s s e s , ro w o n ro w, That mark our place; and in the sky The larks, still bravely singing, fly S c a rc e h e a rd a m i d t h e g u n s b e lo w. We a r e t h e D e a d . S h o r t d a y s a g o We l i v e d , f e l t d a w n , s a w s u n s e t g l o w , Loved and were loved, and now we lie, In Flanders fields. Take up our quarrel with the foe: To yo u f ro m f a i l i ng h a n d s we t h ro w The torch; be yours to hold it high. If ye break faith with us who die We s h a l l n o t s l e e p , t h o u g h p o p p i e s g r o w In Flanders fields.

2026 MILESTONE TEAM MEMBERS ALL OUR HOMES Congratulations to all our team members marking a significant milestone this year. Your years of dedication and yard work are greatly appreciated. More than that, your years of experience fundamentally improve the quality of care provided at Andrews Senior Care and ProTem Memory Care. Thank you, for your loyalty, your professionalism and your friendship.

40 Jo-Anne O’Connor Andrews of Stratford

Years of Service

30 Jennifer Bertram Andrews of Charlottetown

Lisa Ramsay Andrews of Charlottetown

Susan Sullivan ProTem Memory Care

Terry Butler Andrews of Stratford

Kendra Long Andrews of Charlottetown

Sharon Strongman Andrews of Parkhill

Sharon Woods-Bryenton Andrews of Stratford

Charline Cormier ProTem Memory Care

Maria Gubalane Andrews of Charlottetown

Irene Jordan Andrews of Charlottetown

Donna Leclair Andrews of Park West

Jalene Greenlaw Andrews of Summerside

Asifa Naveen Andrews of Charlottetown

FEATURED RESIDENTS

Roy Arsenault Andrews of Summerside Roy was born in Abram-Village in 1947. His father was a farmer and his mother was a homemaker. His first job was picking potatoes. He spent 34 years working as a heavy equipment mechanic. He and his wife Penny have been married since 1972. They have three children. Roy considers a boiled dinner to be the perfect meal. He doesn’t have a favourite movie but he does enjoy watching the original Bewitched series on TV. When he wasn’t at work he enjoyed gardening in his backyard. He says “bringing up the family” was his proudest achievement in life. 24

FEATURED RESIDENTS

Janet Murphy Andrews of Summerside

Janet was born in 1937 in Sea View. Her father was in the military and her mother was a homemaker. “She made some home,” Janet said of her. Janet’s first job was at a beauty shop. She did a lot of odd jobs over her life but her primary job was caring for her mother. She was married for two days. She never remarried. She has two children from her first marriage - a boy and girl. “They’re precious,” she said. “Very, very precious.” Her ideal meal is a roasted chicken dinner. Her favourite book is The Bible. “If I’m not busy, I read it a lot.” Her children are her proudest achievement. “I’m telling you, they fill your heart,” she said. 25

ABOVE & BEYOND OCT. 2026

ABOVE & BEYOND

OCTOBER 2026

Every month our team and residents recognize one team member for showing exceptional care

KENDOL WRIGHT : STRATFORD

CHRISTY JAMES : CHARLOTTETOWN

ABOVE & BEYOND

OCTOBER 2026

Every month our team and residents recognize one team member for showing exceptional care

SHAHNAZ THIND : SUMMERSIDE

JENNY TRAN : PARKHILL

ABOVE & BEYOND

OCTOBER 2026

Every month our team and residents recognize one team member for showing exceptional care

RAELLE WILLIAMS : PROTEM

JANE IVY : PARK WEST

For any policy-related questions or clarifications, please don’t hesitate to reach out to the People and Culture Department at PeopleandCulture@andrewsseniorcare.com. For questions related to iTacit or training, please connect with Jincy at jmanoj@andrewsseniorcare.com. Be sure to log in and check out all that iTacit has to offer! Visit https://teamconnect.itacit.com/login or scan the QR code to log in.

RESOURCES/GAMES

Are You Feeling Stressed or Overwhelmed? Take advantage of our Employee Assistance Program through Lifeworks. This program is available 24/7 online or over the phone and services to help you with work, family, health, money, and life. The following is information on how you can access the program: Toll-free support line: 1-877-207-8833 TTY: 1-877-371-9978 Through their website login.lifeworks.com Username: murphy Password: eap

Are you, a friend or family member looking to buy or sell a property? You could earn up to $250. Read below to learn how.

Community Cash 50/50 Weekly 50/50 draw in support of support not for profit groups including Murphy's Pharmacies Community Centre and the Holland College Athletics Department. Anyone can play for just $2/week.

We are pleased to offer a new Referral Program between Provincial Realty and Andrews Senior Care. The Referral Program will work as follows: Each employee that retains a Provincial Realty real estate advisor, or refers a friend or family member who uses their service for selling or purchasing properties over $150,000 will receive a gift card as a token of our appreciation. For more information, please contact Provincial Realty at 902.892.2266 or email us directly office@provincialrealty.ca.

DON'T MISS OUT ON THESE BENEFITS Paid vacation time starting at 4% per year (Approximately 2 weeks) Health and dental coverage, of which we cover 50% of the costs A pension plan where we match your contributions of up to 4% of your salary annually A fitness subsidy of up to $250 annually Discounts with local companies, including pharmacies, home heating oil providers and restaurants