Let’s Go
Out front since way back when
Purposeful. Personal. Proper
The more you spend in business, the more you learn about what people really want from their letting agent. And now we’re into our eighth decade, we’ve learnt a great deal.
The services you appreciate most? We’ve perfected them. The approach you prefer? We’ve made it part of our culture. It adds up to a partnership that’s all about you. Focusing on what you really want.
From that first handshake above a North London furniture shop in 1946 we’ve made your hopes and dreams the first thing we think about when it comes to letting your property.
We’re unique in the UK in that we’re a lettings agent owned by a charity, and we’ve grown from that first Islington office to over 40 branches throughout the South of England. It’s why you can count on us to look after you and your property needs, properly.
When you’re looking to let, we’re right by your side.
We treat your property let as a journey – and we’re here to guide you, whether you want friendly advice or active support. You can rely on our flexible services and our highly trained people to look after your best interests.
We work to the high standards that you expect, because they’re the same standards we set for ourselves. We make it our business to offer helpful advice that will help you secure a let in the way that works for you.
Ready to see what we it means to be an Andrews landlord? Let us demonstrate how we can tick all your letting boxes.
Welcome to Andrews.
Friendly faces, making the difference that matters
A team you can count on, with service that’s straightforward
When you trust us to let your property, the human touch really helps. At Andrews that starts with simple actions like always calling you back when we say we will. And with weekend opening, we’ll always be here for you, too.
Our people take a professiona l interest in t he deeply persona l process of letting your property. That means attention to ever y last detail involved in your let. A nd t hose details don’t stop at your front gate.
We’ll look at what’s let nearby, shifting school catchments, regional investment, lending conditions. New shops, loca l infrastructure, community vibe. And all the other critical factors that make a difference.
It’s insig hts like t hese t hat take t he g uesswork out of agreeing a rental value. We a im for t he f ig ure t hat’s just rig ht for rig ht now—and not a penny less. Because when you’re serious about letting, your rental value needs to be rooted in today’s market.
So when it comes to maximising tenant appeal, we’re streets a head. Literally. We make it our business to k now what’s happening in your neig hbourhood, day in, day out.
Stay in-the-know with our straight-talking service
For some, letting a property is a lifechanging event. For others, it’s an everyday business deal. Whether you have one property or manage a portfolio of properties, you’ll appreciate our honest, straightforward approach.
As part of that, we’re committed to making things simpler. So you can count on us not to to confuse things with unnecessary waffle, break out the bold claims or squirrel away the hidden details.
When we let your property, we know that we’re representing you. And everything we do—from how we take your photographs, to what we say and how we say it—is done with integrity.
Show them your best side
At Andrews, the best images make our public image
You’l l f i nd ou r photog raphy ref re sh i ng ly d i f ferent too.
A great photo is the f irst step in bringing tenants to your door. So we’re committed to ma king sure your shots rea lly capture the essence of your home, without resor ting to unrea listic f ilters or distor ted angles.
Tell a thousand words of truth
We don’t use sma ll print in our paper work a nd we won’t use specia l effects in our photos. It’s a basic point of honest y t hat tena nts appreciate
Shine a light on your strong points
We’re exper ts at hig hlig hting your proper t y’s best features to best effect. These features could include a ny t hing from t he lig ht t hat f loods in t hroug h a cer ta in w indow to a n origina l a rchitectura l deta il t hat sets your place apa r t.
Give them the wider angle
Photography tells t he stor y of your proper t y. So we’ll a lso give potentia l tena nts a taste of living in your a rea by show ing t hem t he best bits like pa rks, chi-chi loca l shops, a nd bijou ca fés.
Making the most of your property
Put your place front and centre, with advice from the top
It’s no accident that a property to let with Andrews stands out from the rest of the street. We’ve worked hard to develop a bright and brilliant marketing approach that will catch the attention of a prospective tenant—and perhaps even capture their heart.
Rightmove listing Zoopla screenshot Instagram post
Timing is everything
As soon as we take on your property, we’ll pick up the phone and get in touch with our database of tenants. Simple? Yes. Effective? Definitely.
Your online edge
Discover the ease and efficiency at andrewsonline.co.uk, where we draw in over *2 million online visits each year. Your property details take a swift journey onto our site as soon as they’re prepared, securing a prime position not just on our platform but also on popular property portals Rightmove and Zoopla.
Expert advice and market insights
At Andrews, we offer a unique blend of expert advice and market insights to guide you through every step of your property journey. Our seasoned professionals bring a wealth of experience and industry knowledge to the table, ensuring that you make informed decisions in a dynamic market. Whether you’re buying, selling, or investing, Andrews Property Group is dedicated to providing unparalleled support and knowledge, empowering you with the tools you need for property success.
Join the Andrews mailing list to get regular property market updates and insights, local to your area.
Connect with us
At Andrews Property Group we understand the importance of creating a genuine bond with potential tenants, and social platforms are the key to achieving just that.
With regularly updated pictures showcasing our properties, highlighting their features and charm. It’s more than just real estate; it’s an invitation to envision your next home.
By following us @andrewsonline, you not only stay in the loop with the latest updates on available properties, but you also gain insights into the world of estate agency, interior trends, and expert tips for both landlords and tenants.
Why follow us?
1. Early access: Be in the know with newly listed properties, giving you a head start in the competitive market.
2. Insider information: Gain access to expert advice, market trends, and the latest innovations in the property industry.
3. Expert network: Connect with a wealth of experienced estate agent industry professionals on our LinkedIn page. Join a thriving community where insights are shared, experiences are discussed, and aspirations in the estate agency sector are cultivated. Follow us on LinkedIn for industry expertise from seasoned professionals in the field.
At Andrews Property Group, we’re not just about homes; we’re about creating a dynamic and engaging community. Follow us, and let’s start your exciting property journey together!
Connect with us on LinkedIn, Instagram and Facebook to stay in the loop.
* G oogle Analytics 1st Jan-31st Dec 2023.
Services to suit
Whether you’re an experienced landlord managing a number of properties full-time or a first-time landlord, we offer three levels of service to suit your needs. All of these can be tailored to give you what you want.
1
Our most popular service. If you don’t live near your property, or don’t have the time to deal with issues, such as finding suitable tenants, collecting rent and arranging maintenance, this service is for you.
If you’d like to sit back and simply enjoy the financial perks of being a landlord, our full management service is the one for you. We’ll find your tenants, collect the rent, chase late payments and arrange for any repairs. Essentially, we’ll do everything and ensure your let is well looked after, giving you more time to do… well, anything you want. There’s a reason this is our most popular package.
2 Full Management Rent collection
• These invoices will be forwarded onto you for your records. All relevant details of your property will be communicated to you to make sure that you are kept in the loop and know what is happening at all times.
What can I expect from this package:
• For starters we will market your property both on and offline and utilise our extensive tenant list to help make the perfect pairing.
• We will arrange and attend viewings and interviews to ensure the tenant is suitable.
• Once a tenant is found, our efficient and easy referencing system will ensure a quick move in.
• We will take care of setting up monthly standing orders, chasing late payments and pursuing guarantors and ensuring that rent is collected and cleared quickly every month.
• We will act as your tenant’s point of contact for the duration of their tenancy for all property management issues, and we will make sure that all problems are sorted quickly and efficiently. Any problems faced by the tenant will be taken care of promptly, and we will arrange estimates and organise repairs by reputable local contractors.
Make your monthly payday a walk in the park. Our Rent Collection Service not only finds a tenant for your home, but also takes care of the rent collection, so all you need to do is maintain the property, and enjoy the payday.
If you’re happy to deal with any property maintenance issues that might arise and sort out suitable contractors, but don’t want to find tenants and collect rent, this is the service for you.
What can I expect from this package:
• Collect standing order rent payments and forward promptly to your bank by BACS
• Send monthly statement of your account
• Forward copies of your statements to your accountant and/or solicitor
• Chase any late payment, pursue guarantors and keep you fully informed
3 Let Only
If you are an experienced landlord but don’t want to go to the trouble of finding a tenant and setting up the tenancy, this is the service for you. This is our least popular service and we would recommend it to very experienced previous landlords only.
a glance
Property assessment
Statutory safety regulations guidance
Match property with applicants
Promote through our website and property portals
Interview and assess prospective tenants
Arrange viewings and accompany if required
Negotiate tenancy
Check credit and references of tenants
Coordinate start, end and any extension of tenancy* rent and deposit, & organise payments
Hold tenant’s deposit in bonded client’s accounts
Deal with the return of the deposit if held by us
Collect standing order rent payments and forward
Send monthly statements of your account
Forward copies of statements as requested
Chase late payments, pursue guarantors
Act as contact for all property management issues
Arrange estimates and organise repairs
Forward contractors’ invoices for your records
Draw up a Tenancy Agreement
Prepare a professional inventory
Inspect every three months and supply report
Arrange annual gas and electrical safety testing
Carry out the check in/check out
Statutory housing and safety regulations guidance
Ensure compliance with Immigration Act
Arrange an EPC
Register deposit
Annual statutory tax return for non-resident landlords
If you select this service, we will get your property let and your tenancy up and running and then hand it over to you. You are responsible for the rent collection, renewing of all safety certificates before they expire and property maintenance both emergency, and routine.
We don’t blow our own trumpet. We let others do it for us
The Andrews philosophy is all about making life easier for you. What gets us up in the morning isn’t “doing property” - but doing property right
Don’t just take it from us how good we are, here’s what some recent landlords have had to say;
“The efficiency and friendliness combined made renting out our flat a good experience... Subsequent issues have been dealt with by the team positively and quickly.”
“We have just let a property in Orpington and have found the whole experience very straight forward. This is our first experience of property letting and Andrews Estate Agents, as a whole, have been extremely helpful and informative with the whole procedure. Thankyou.”
“Great service from Andrews. All the people we have dealt with at the Streatham branch have been very professional. We’d recommend them.”
Your reassurance? Our reputation
We've worked hard to get where we are, and we've picked up some very flattering national awards along the way. Awards are great for letting us know we’re on the right track, but maintaining standards and doing the right thing by you—our customer—is what keeps us keen.
We're
not
your
average property business
Andrews was founded with a vision to use business as a force for good. Today, we ’ re proudly owned by Andrews Charitable Trust whose focus is supporting young people at risk of homelessness.
Through the Establish programme, Andrews Charitable Trust provides safe, affordable homes for young people in housing need — including those leaving the care system.
We do more than help people move home, we put people at the heart of everything we do. Our teams get involved in school career days and fetes, take part in local community events, and raise funds for Andrews Charitable Trust and its charity partners.
But we don’t just give our time, we support with skills too. That includes professional support – from property management to marketing – to help Andrews Charitable Trust thrive
Who'd have thought it?
Head to Andrewsonline.co.uk/about/ social-purpose
We think you'll like what you 'll see.
Over the decades, we’ve helped millions move and supported over 1,000 charities
Proper ty Group
Andrews
Andrews Property Group
In 2016 Establish was set up as a unique collaboration between ACT (Andrews Charitable Trust) & Andrews. The purpose is to provide quality, safe and affordable housing for young people vulnerable to homelessness and poverty. Each tenant has the support of local youth services, in embarking on their career and becoming independent.
ACT funds the houses, and finds great local partners, Andrews Property Group does the housing management and tenancy liaison. We encourage all staff to get involved including: volunteering, fundraising and providing lettings advice, even becoming mentors to help young people get into work.
We aim to provide 50 homes within 50 years and in 2023 already celebrated 50 young people supported.
"Establish is a visionary project, something quite special. We're delighted to be working with ACT moving forward to support vulnerable young people."
Dom Wood 1625 Independent People, one of our youth charities that partner with us in the Establish programme