Toyota of Smithfield Welcomes New Service Manager Anthony Almedia By Mark Berger Having been in the automotive industry for many years, Anthony Almedia’s journey has landed him as Toyota of Smithfield’s new service manager.
He began the new position, recently, and expects the first few months of his tenure will be learning from the 30-employee staff, and exceeding the department’s goals for the upcoming year. Almeida credits General Manager John Durrani for encouraging him to work for the dealership. “John was the primary reason for me coming here,” said Almedia, who previously worked as service manager at Kia of Norwood, before taking over in April. “Working with John and the dealership’s location were some of the main reasons why I decided to work here.” Almeida’s top priorities are building customer retention and building customer relationships in the service department. Customer care and relations require almost three times more attention in the service department, than in any other department in the automotive store. “This is where Almeida’s experience and expertise will benefit Toyota of Smithfield—and more importantly—our customers,” Durrani said. “As I always say, ‘without our customers, we do not have a business.’ So, we added Tony strictly to improve our customers’ service experience. This is all about our customers and their well being.” Another major goal is earning The President’s Award, again. Almedia said that the dealership missed out on 2022, after winning it in 2021. He said that winning it will be a tall task, but one he and other staff are ready to face. Almedia comes to Toyota of Smithfield with 25 years of experience. He worked his way from starting off as a “lot kid,” parking vehicles before cleaning cars and entering into sales, before returning back to service. The dealership will continue to hold its monthly private sale. This month’s event takes place on Saturday, June 24 and Sunday, June 25, from 10:00 AM until 6:00 PM, by appointment only. Managers will be there to answer questions and offer additional incentives. The Dealership’s Peace of Mind Purchase Process means no hassles over pricing, trade-in values, cash back and rebate incentives offered up front, and the best available leasing and financing terms, up front. Durrani said that this is just part of the all-around, customer-driven experience he implemented to ensure the process does not get bogged down in miscommunication. Schedule an appointment by calling them 401-723-0962, or on their website at www.toyotaofsmithfield.com.
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