• Program engagement: Attendance rate (% of sessions attended by each participant) and average meeting frequency (No of meetings per week/month per participant).
• Diversity and Inclusion: Distribution of participants via age, ethnicity and gender (%). Geographic distribution of participants (%). Really important: attributes, conditions and behaviours (i.e. medical diagnosis, use of medication etc (potentially by participant rather than %)). Measurement of participant involvement in the criminal justice system. Indication of domestic abuse.
• Mentor satisfaction: Mentor satisfaction score- rating from mentors on their experience, challenges and perceived impact on mentees.
• Participant Satisfaction: Participant satisfaction score- program satisfaction, mentor effectiveness and experience within the program.
• Achievement of goals: Goal completion rate, have the goals set out initially been achieved –(percentage of goals set by mentees that are completed).
Per Participant tracking vs overall group tracking
Also, dashboards for different projects and outcomes (outcomes against
Switch-Up Metrics for each Goal
• Program engagement: Attendance rate (% of sessions attended by each participant) and average meeting frequency (No of meetings per week/month per participant).
• Diversity and Inclusion: Distribution of participants via age, ethnicity and gender (%). Geographic distribution of participants (%). Really important: attributes, conditions and behaviours (i.e. medical diagnosis, use of medication etc (potentially by participant rather than %)). Measurement of participant involvement in the criminal justice system. Indication of domestic abuse.
COUNSELLING
• Mental health, wellbeing and emotional intelligence: Self-assessment scorescores based on mental health, wellbeing, resilience, coping mechanisms and emotional intelligence. Mental health improvement- change in symptoms/ selfassessed/mentor mental health score over time. Total number of crisis situations reported during the program.
• Behavioural changes: Change in criminal activity (% reduction among participants), change in impulse control and change in conflict resolution (both as self-assessed or/and counsellor scores)
• User satisfaction: User satisfaction score (user rating), change in self-perceived resilience over time. Preference in therapy delivery/type of counselling (%).
• Counsellor assessment score: qualitative feedback on participants communication, emotional intelligence and resilience. Participant progress observed by counsellor (average progress rating).
• Outcome of counselling: Percentage of participants who experienced a relapse postprogram. Percentage of participants requiring further statutory support. Percentage of
PHYSICAL ACTIVITY
Switch-Up Metrics for each Goal
• Program engagement: Percentage of sessions attended by participant. Average number of meetings per participant within a timeframe. Percentage of users who have accessed other parts of the service.
• Diversity and Inclusion: Distribution of participants via age, ethnicity and gender (%). Geographic distribution of participants (%). Really important: attributes, conditions and behaviours (i.e. medical diagnosis, use of medication etc (potentially by participant rather than %)). Measurement of participant involvement in the criminal justice system. Indication of domestic abuse.
• Mental health and wellbeing: Self-reported levels of mental health and wellbeing (average self-reported). Percentage change in self-reported confidence and selfesteem scores over time (%). Change in self-reported emotional regulation.
• Behavioural changes: Change in anti-social behaviour and change in involvement in the criminal justice system (% reduction). Positive behavioural changes: % of participants reporting improvement in health eating habits. % of participants who report increased physical activity outside of provided service.
• Physical fitness: Average self-reported levels of physical fitness. Amount of physical activity undertaken outside of the provided service.
• Progress and retention rates: Total number of boxers involved in competitive boxing at amateur level. Distribution of participants by the level of competition. % of participants who remain engaged in the program over a
Switch-Up Metrics for each Goal
EDUCATION
• Program engagement: Participants who are currently enrolled in educational institutions (%) and attendance rate for participant.
• Diversity and Inclusion: Distribution of participants via age, ethnicity and gender (%). Geographic distribution of participants (%). Really important: attributes, conditions and behaviours (i.e. medical diagnosis, use of medication etc (potentially by participant rather than %)). Measurement of participant involvement in the criminal justice system.
• Skill and experience development: Survey feedback on perceived skill development and experience (average improvement self-reported pre- and post- program). Quantified improvement in skills, experience and application in real-world scenarios as evaluated by mentors.
• Achievement of goals: % of participants who report progress or completion of self-set goals. Attainment age: % of participants who have achieved key stage goals appropriate to their age. Number of users with functional skills at Levels 1 and 2 (%). Number of qualifications and certifications the user has received.
• Number of participants in program in education or alternative provisions: Number of participants enrolled in educational institutions or APs. Improvement in educational performance or engagement as a results of program participation. % of participants who have re-engaged or returned to mainstream education.
• Behavioural changes: Reduction in criminal activity among participants. Improvement in impulse control score as self-reported by participants or assessed by mentors. Improvement in conflict resolution skills and
Switch-Up Metrics for each Goal
EMPLOYMENT
• Number of participants in employment: Employment rate- participants who have secured employment, internships, apprenticeships, or further education (%).
• Type of employment: Employment type distribution- full-time, part-time, temporary, self-employed (%). Number of participants who are unemployed or economically inactive/ on benefits, including those on benefits (%).
• Diversity and Inclusion: Distribution of participants via age, ethnicity and gender (%). Geographic distribution of participants (%). Really important: attributes, conditions and behaviours (i.e. medical diagnosis, use of medication etc (potentially by participant rather than %)). Measurement of participant involvement in the criminal justice system.
• Skill and experience development: Average improvement in self-reported skill levels pre- and post- program. Quantified improvements in skills, experience and application in real-world scenarios as evaluated by mentors. % of participants who have achieved relevant qualifications and certifications during the program.
• Long-term career potential: Average self-reported career satisfaction and perceived career progress. Sustainability: Participants who have maintained employment or career progression over a specified time (%). Average duration of employment retention among participants. Participants reporting improved economic conditions (e.g., increased income, financial stability etc) post-program (%).
• Referrals: Total number of referrals made to the program. % breakdown of where referrals are coming from. % breakdown of referrals by age group. % of referrals with an
