How to Clear Paper Jam on HP 9000 Series Printers
Amelia Sampson HELPCONTACT247
While we send a print command, the printer stops feeding pages and the control panel shows a "Paper Jam" error. This means that paper is jammed inside the printer. So follow the solution below to fix HP Officejet Pro 8710 paper jam error but no paper jam.
NOTE: Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The following steps apply to both real and false paper jams. [Fix-1] Clear Paper Jam From Input Tray •
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Raise the output tray and next pull the input tray towards you for opening. Press the both-sided button on the input tray and eject the input tray. Examine the gap where the input tray was. Grasp any jammed paper in the gap with both hands and remove it. Check for any jammed paper or scraps of paper. Embed the input tray back to the printer. Now try to print any document, if the error remains, then remove the paper jam from another area of the printer.
[Fix-2] Remove Paper Jam From Cartridge Access Area •
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Firstly, turn off your printer and eject the power cable from the rear side of the printer. Now open the ink cartridge access door. Next, remove the paper path cover. Look for any jammed paper inside the printer. Eject any jammed paper with both hands. With the help of fingers, raise the flip gate on the duplex rollers. Look for any jammed paper underneath the flip gate. Remove it if you found any. Now press the flip gate down to its position and then reinsert the paper path cover. Close the ink cartridge access door. Make connections to the printer and then turn it ON. Try to print a document if the problem persists, then follow the next solution.
[Fix-3] Clear Paper Jam From Automatic Document Feeder (ADF) • • • •
Raise the cover of ADF. Lift tab on the front edge of the ADF. Remove any jammed paper from the rollers. Now close the ADF cover tightly from both ends.
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