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Promoting diversity
from Impact Report 2011
Lench’sTrust has long recognised the changing socio-economic landscape in Birmingham and over the last few years we have started to address this at both Board ofTrustees and staff level.
TheTrust is aware that more needs to be done if it wants to represent the diverse background of the communities it serves, especially in terms of:
1. The Black & Minority Ethnic communities which are still under-represented in our almshouses.
2. Older people who work for longer years – this will (is already) changing the dynamics in theTrust’s sheltered housing schemes and we must continue to nurture “vibrant” communities where all residents are encouraged to feel engaged within their abilities.
3. TheTrust must continue to improve the physical accessibility of its properties.
4. TheTrust must also meet the challenges of maintaining quality of life in a safe environment for older residents who are living with dementia.
Trustees, staff and residents will work together to meet this challenging agenda and it was encouraging to see the positive response to the joint awareness session organised by theTrust in September 2011.
Bonfire Night in November 2011 (above) and “Faith & Healing Foods” Event at William Lench Court (below)
You said...
Residents wished to better understand the Trust’s selection criteria for beneficiaries of the charity.
The communal areas at Lench’s Close are not available when the Scheme Manager is away.
We would like more activities to respond to wider interests.
Some residents have still difficulties to access the premises.
...We did
We organise training on diversity which was attended by Trustees, staff and residents and which hopefully has led to a better understanding of the Trust’s approach towards diversity and selection of beneficiaries of the charity.

The refurbishment of the communal areas at Lench’s Close will improve its accessibility, creating a space which will be open 24/7.
We have appointed an Activity Coordinator to develop the range of activities on offer.
Stairlifts continue to be installed as and when needed and the Lench’s Close refurbishment will improve physical accessibility.