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Why Buffer's removed features finally made me leave

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Why Buffer’s Removed Features Finally Made Me Leave Buffer was the first social media tool I ever paid for. That’s not nothing. There’s a loyalty that comes with being an early adopter, a patience you extend that you wouldn’t give a new tool. I extended it for about two years longer than I should have.

The slow disappearing act I run content for a wellness brand — myself plus a part-time social coordinator, six accounts across Instagram, LinkedIn, Facebook, Pinterest, and Threads. We post around 12–16 times a week. Nothing complicated. Just consistent, on-brand content that needs to go out on time. Buffer was always billed to me as the “simple” option. And for a while, simple was exactly what I needed. But there’s a version of simple that means “streamlined,” and there’s a version that means “we stopped building.” Over time I started to feel the difference.

The features I missed weren’t flashy enterprise things. They were basic workflows I’d assumed would just… eventually arrive:


Turn static files into dynamic content formats.

Create a flipbook
Why Buffer's removed features finally made me leave by Alyana Patrick - Issuu