Standards & Expectations Handbook

Standards and Expectations Handbook

Contents Introduction

3

Manual Handling

33

AIMS Policy Statement

6

Electrically Operated Tools

34

Company Values

8

Hand Tools – Powered

35

HSEQ Management Structure 9

Hand Tools – Non-Powered

38

Company Standard Policies

10

Mobile Cranes

39

Environmental Protection

12

Working at Height

41

Control of Waste

14

Access & Egress

43

Ladders

44

Scaffolds

45

Tower Scaffolds

48

Confined Spaces

50

Reducing Greenhouse Gas Emissions

15

Responsibilities

16

Altrad Life-Saving Actions

17

Site Rules (General)

20

Induction Training

22

Preventing Accidents

23

Personal Protective Equipment (PPE)

24

Asbestos

51

COSHH

52

Compressed Air

54

LPG & Bottled Gas

56

25

Plant and Machinery

58

Accidents and First Aid

26

Electricity

59

Fire Precautions

27

Working Near Water

60

Housekeeping

28

Weils Disease (Leptospirosis) 61

Permits to Work

29

Dermatitis

62

Welfare

30

Signage

63

Lone Working

31

Coronavirus

64

Noise

32

Receipt Slip

65

Notes

67

Medical Emergencies

2

Standards and Expectations Handbook

Introduction Excellence Delivered Excellence Delivered (ED) is Altrad’s Continuous Improvement initiative, ED considers the behaviours, tools and practices to help us improve each day and strives for us to get better in everything we do whether that be in the way we deliver a product or service to our customers through to the way we operate our business. We want to inspire our people, simplify what we do so we can focus on being the best we can be. It is our firmly held belief that ED sits at the heart of everything we do and by adopting the simple mantra of looking to be better tomorrow than we were today we will have a business that inspires excellence.

Safety is a core value and a key component of our DNA - we know that to be truly successful, we must take personal responsibility for the health & wellbeing of ourselves and those around us, both at work and at home. Due to the nature of our work we surround ourselves and the environment in which we operate in layers of protection. We wear personal protection, perform safety assessments and look to continually improve our safe systems of works and procedures. We recognise and correct potential hazards when something is not right. The ability to not only listen but speak at the appropriate time is a vital behaviour, everyone has the authority and obligation to stop work if they believe it not to be safe.

3

Introduction As an organisation we want to develop a culture built on continuous improvement and realise the three pillars of our strategy to Inspire, Simplify and Win. Our Excellence Delivered (ED) philosophy focusses on the mindset, behaviours, tools and practices that enable us to be better tomorrow than we were today.

It is our firmly held belief that ED sits at the heart of everything we do and by adopting this simple mantra we will have a business that not only inspires but delivers excellence.

Better tomorrow than we were today.

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Standards and Expectations Handbook

In support of our ED philosophy we have our Good Better How initiative and Continuous Improvement Boards. If you have an idea no matter how big or small we want to know about. If you think something is good tell us so we can tell others. If you think we could be doing something a little better by changing a procedure or process, making an investment to simplify what we do, remove some unnecessary red tape then we want to hear about it. High performing teams recognise the value of continuous improvement and at Altrad we reward someone each month as part of our annual ED Awards for their contribution.

5

Altrad Integrated Management System (AIMS) At Altrad we are committed to:

¡ Continually improving our Company’s performance regarding

Health, Safety, Environment, Quality and Energy Management.

¡ Complying with all statutory legislation and other requirements to which Altrad subscribes.

¡ Setting business objectives, targets and other corporate goals as defined by the Executive Board.

¡ The periodic assessment of such goals, objectives and targets will be reviewed on a regular basis.

¡ The provision of appropriate resources to complete our business objectives and targets.

¡ Using a variety of means to establish open, clear

communication with our employees on behalf of Altrad.

¡ Making company policies available to the general public, visitors or any other interested parties.

¡ The prevention of pollution to the environment through strict adherence to legislative requirements and codes of practice.

¡ Working safely or we don’t work. ¡ Actively monitoring and measuring our energy consumption to continually look at ways of reducing our energy needs.

¡ Driving excellence in all we do enabling us to be better tomorrow than we are today.

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Standards and Expectations Handbook

We shall provide:

¡ Safe workplaces and environments. ¡ Safe systems of work and well-maintained plant. ¡ Information, instruction, training and supervision to enable

work to be carried out safely. Raise awareness throughout the business and take all practicable steps to prevent ill health, loss, damage or personal injury.

¡ Where reasonably practicable, ensuring the health and safety

of our employees, contractors, neighbours and other persons who may be affected by our activities.

The CEO is ultimately responsible for the Company products and services. All personnel, throughout the Company shall bear equal responsibility for the quality of all tasks for which they are accountable and act in accordance with the requirements of the Integrated Management System.

Company Policies are regularly reviewed to ensure effectiveness and suitability.

7

Our Values The Foundation of Our Success Courage

We always achieve the best outcome despite difficulties.

Conviviality

Every day, we create a work environment that reflects the spirit of our teams.

Solidarity

Solidarity is about teamwork and reliability.

We support and stand up for each other.

Humility

We are open to different points of view and know we can learn from anyone, anywhere.

Respect

We conduct our business in accordance with exemplary standards of transparency, integrity and honesty.

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Standards and Expectations Handbook

QHSE Management Structure ¡ Everyone within Altrad will bear equal responsibility for the Health, Safety & Wellbeing of all of our people.

¡ The protection of the environment is of upmost importance

to us in Altrad, you can play your part by reducing your energy consumption and identifying innovative ways to further reduce our impact on the environment.

¡ It is important we deliver for our customers reliable & quality products & services. Your attention to detail and getting it right first time is key to achieving QHSE excellence.

9

Quality At Altrad the quality of our products and services is one of the most important aspects of our business, we value our customers and our aim is to provide them with products and services which meet or exceed their expectations. To help us perform our day to day activities in a consistent manner throughout all areas of the business and to ensure that we satisfy all of our customer’s requirements all employees must operate in accordance with the requirements of Altrad Integrated Management System (AIMS). Located within SharePoint, AIMS consists of a set of rules that are defined within a suite of approved documents including;

¡ ¡ ¡ ¡ ¡

Policies Procedures Technical Manuals Work Instructions Forms

The requirements contained within these approved documents must be adhered to at all times and at every work location and job site with no deviation.

If you require assistance finding any documents contained within, please speak with your Supervisor or Line Manager in the first instance.

Getting things right first time is of utmost importance to Altrad The consequences of not getting it right first time include;

¡ Rework costs at Altrad’s expense and erosion of profit margins

¡ Repeat tasks affect efficiency, productivity and delays to customer planning programs and associated milestones

¡ Reputational damage to Altrad, customers may take their business elsewhere

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Standards and Expectations Handbook

DO:

Be aware of the cost of poor quality Report all quality incidents and rework events.

All such unwanted events will be investigated and improvements implemented to prevent reoccurrence Adopt a “right first time” mentality Familiarise yourself with AIMS and the processes & requirements relative to your role Stop any job or activity which is known to be non-compliant

DO NOT:

Undertake an activity you are not competent to carry out Carry out any tasks without fully understanding the customer specification and standards of workmanship required Cut corners and compromise standards of work

Altrad’s Management System is independently 3rd party certified to ISO 9001:2015. This officially recognises that throughout all aspects of the business there is a focus on achieving excellence, compliance with customer requirements and adopting a continuous improvement mindset.

If you require any further information or clarification on any aspect of quality management, please speak with your Manager/ Supervisor or contact your local QHSE representative.

11

Environmental Protection Many different materials can cause environmental harm if they’re spilt and enter the environment. It’s better to stop a spill happening than to have to clean up afterwards. Polluting materials include things we can clearly identify as harmful, such as chemicals, pesticides, oils, sewage and animal slurries. But many things we don’t see as harmful can still have a devastating effect on the environment, for example beverages, food products, detergents, dairy products, paint and ink. Impacts can include:

¡ The closure of public water supplies and other abstractions

¡ Damage to wetland habitats, fisheries and river

ecosystems Disruption of recreational and other river users Groundwater contamination Land contamination Risk to and impacts on human health from air pollution These impacts can be immediate and long lasting, but sometimes the effect can take longer to be recognised, especially if groundwater has been polluted.

¡ ¡ ¡ ¡

12

Standards and Expectations Handbook

Pollutants can escape into the environment from your site or, where a spill happens off site, via different routes:

¡ Through the surface water drainage system ¡ Direct run-off into a watercourse ¡ Through the soil or via soakaways, drains or damaged surfaces to groundwater

¡ Through the foul sewer system, where pollutants may discharge through storm overflows to surface waters, could pass through the sewage treatment works or reduce the performance of the works- so it can’t treat sewage properly.

To reduce the risk and impact of spillage events occurring ensure the following points are followed:

¡ Liquids must be securely stored in bunded areas with 100% capacity – this is a legal requirement

¡ Bunds need to be managed- - if they are allowed to fill up with rainwater their capacity is reduced.

¡ Use plant nappies or drip trays under small static equipment

¡ Ensure suitable and sufficient spill kits are available.

Check their contents regularly. Practice using them.

¡ Keep quantities on site to the minimum required ¡ During refuelling/decanting activities secure filler caps

when finished and lock where necessary. Conduct such activities away from watercourses and drains wherever possible.

13

Control of Waste The effective segregation and management of waste streams is essential to facilitate recycling of material wherever possible and reduce impact to the environment. Clear signage and colour coding will facilitate greater take up of segregation initiatives and the use of clear bin bags (rather than black) assists in the identification of waste.

If the company is responsible for completing documentation for waste disposal, ensure that the correct details are identified and entered on the appropriate waste transfer or consignment note.

Ensure that all waste is placed in the designated skip according to its classification and that waste receptacles are secure and clearly labelled. If you are unsure about the correct classification of any waste, always ask your supervisor before segregating or disposing of it.

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Standards and Expectations Handbook

Reducing Greenhouse Gas Emissions Altrad are committed to delivering their services without damage to the environment and to contribute to the global fight to reduce greenhouse gas emissions. Altrad recognises the urgency of climate change and champions the role we have to play in decarbonising the economy for a greener, more sustainable future.

As part of Altrad’s environmental strategy, Altrad measures, minimizes and reports on its organisational environmental footprint, including undertaking rigorous annual measurement and third-party verification of emissions. Altrad’s reporting includes absolute emissions and intensity metrics by scope, by source and by region, compares performance to previous reporting periods and tracks progress against targets accordingly.

You can help with this journey by taking the following actions: 1. Fuel for transport is Altrad’s largest emissions source. Do you really need to make the journey? Can you meet remotely? Can you share a lift? Can you use public transport?

2. If you do need to drive ensure you drive efficiently; avoid harsh accelerating and braking and never leave a vehicle idling. Use electric or low emission vehicles wherever feasible.

3. Use resources sparingly and reuse materials wherever possible.

4. Switch of lights and equipment when not in use.

5. Avoid the use of single use plastics/items and ensure material is segregated for recycling.

15

Environmental Responsibility and Sustainability Altrad Services takes the commitment made in its overarching QHSE Policy to protecting the environment, preventing pollution and ensuring energy is consumed as efficiently as is reasonably practicable very seriously.

We are dedicated to limiting any environmental impact we have on our surroundings and ensuring that our business is the sector leader in sustainability – from reusing materials right through to developing and embracing new technologies.

From an individual perspective, it is important that you follow the environmental requirements set in various policies and procedures found in our management system – which is certified to ISO14001 (Environmental Management) and ISO5001 (Energy Management). Day to day you must ensure that you endeavour to minimise waste creation and look to recycle as much as possible in the first instance. It is important that waste and recyclables are disposed of in the correct receptacle. When machines and electronic equipment are not being used then these must be switched off to help reduce the amount of energy we consume.

We actively work with the regulatory bodies and 3rd party organisations such to limit our impact on the environment and are always open to suggestions on how we can improve this.

Please speak to your Manager or HSEQ representative if you have any ideas.

16

Standards and Expectations Handbook

Altrad Life-Saving Actions These are key actions that individuals must take to protect themselves and others during higher-risk activities. The primary focus is to help manage these exposures during activities at our worksites, describing the most important aspects of our work, which if breached, have the potential to cause serious injuries or worse.

It is your responsibility to follow them without exception, failure to do so would be regarded as a serious violation, and could lead to the termination of your employment. If you are unsure on whether you or your actions are fully compliant with all Life-Saving Actions, you should consult your Line Manager or Supervisor for further advice and guidance.

Excellence Delivered Philosophy For a long time, our industry has focused on not having accidents in the workplace. At Altrad, we know this can be taken a step further. We believe instead of focusing on the avoidance of accidents we should be focused on achieving excellence.

That’s why our approach to safety is that by trying to do the best job possible, small errors will be far less harmful. It is through the adoption of this philosophy that we believe we can eradicate injuries and incidents.

17

“ I take responsibility for our safety, by following these Life-Saving Actions” RISK PLANNING & PREPARATION Tasks are adequately prepared and planned, with all risks identified and mitigated prior to commencement.

WORKING AT HEIGHT The correct fall protection is used at all times whilst performing any working at height activity.

LINE OF FIRE Awareness and continual monitoring of surroundings is maintained to prevent yourself or others from being in the line of fire.

VEHICLES & TRAFFIC MANAGEMENT Safe driving regulations are always followed and vehicle standards are maintained by trained and competent personnel, both on and off site.

18

Standards and Expectations Handbook

LIFTING Lifting equipment and loads are inspected and deemed fit for purpose, barriers are obeyed, and nobody ever walks under a suspected load.

HOT WORK Flammable and combustible materials have been isolated, removed and protected from the sources of ignition.

SIMULTANEOUS OPERATIONS Potential clashes have been identified, communicated and are monitored continually prior to and during any task.

TOOLS & EQUIPMENT Equipment and tools are suitable for task, never modified or bypassed, and manufacturers’ guidance is followed at all times.

VERIFICATION Frequent verification and validation activities ensure that tasks are executed as planned, and in a safe member.

19

Site Rules (General) DO:

Wear your company approved safety hard hat.

Wear LEP (Light Eye Protection) at all times on site.

Wear protective footwear with steel made soles and toe caps.

Only wear the safety equipment and clothing provided.

Report plant/equipment damage to your supervisor.

Report unsafe conditions to your supervisor.

Obey the local site rules, follow instructions and ASK if you don’t know.

Strictly adhere to established safe systems of work.

Keep the site clean and tidy.

Wash your hands before eating, drinking or smoking and after using the toilets.

Report all accidents, incidents unsafe acts and unsafe conditions.

20

Standards and Expectations Handbook

Always follow the site rules – they are for your Health, Safety & Wellbeing.

DO NOT:

Use unauthorised access/egress routes.

Use incomplete structures such as a scaffold.

Use unsecured or damaged ladders.

Interfere with a machine or use unguarded machinery.

Stand under materials being lifted.

Work in a manner which might cause risk to yourself or others.

Enter unauthorised areas.

Distract others.

Throw/drop any objects from height.

Leave nails protruding from timber.

Take unauthorised rides on plant.

Indulge in horseplay.

Use any tools, machinery, vehicles or equipment unless authorised.

Cross a barrier or handrail.

Modify a structure such as a scaffold unless authorised to do so.

21

Induction Training The Project/Site Manager will ensure that all new employees and visitors receive training which incorporates the following points and that recipients fully understand what is expected of them: ¡ Our expectations of you. ¡ What you should expect from us. ¡ Health and Safety Legislation. ¡ Responsibilities on site. ¡ Altrad’s Life-Saving Actions. ¡ Our Excellence Delivered Philosophy. ¡ Our QHSE Core Principles. ¡ Fire and emergency procedures, including the location and use of extinguishers ¡ First aid – names and locations of first aiders and introduction to them, location of the first aid boxes and the rules of their use. ¡ PPE. ¡ Procedures of reporting accidents, incidents, dangerous occurrences and property damage. Safe systems of work, where applicable. ¡ Welfare – location of canteens, toilets, and other welfare matters. ¡ The importance of Health and Hygiene.

Records of training will be held by Management together with any certificates of off-site courses attended by employees.

No one will be deployed to a working site without receiving training suitable for the task involved, as detailed in the Safe Systems of Work, unless it is for the purpose of training under close supervision.

22

Standards and Expectations Handbook

Preventing Accidents At Altrad we firmly believe that all accidents are preventable – your behaviour and commitment is a key factor in this.

A positive attitude towards health and safety means that you;

DO:

Be alert to actual and potential hazards.

Be aware of your strengths and limitations.

Be physically fit to carry out your duties and responsibilities on site.

Anticipate the safety implications of your job for yourself and those around you – think of the risks to others.

Immediately report any unsafe acts or conditions to your supervisor.

DO NOT:

Take short cuts – think about what could go wrong.

Undertake any work unless you are trained and authorised to do so – if in doubt ASK!

23

Personal Protective Equipment (PPE) PPE is provided for your safety.

You must:

¡ ¡ ¡ ¡

Check for fit, suitability and defects before use.

Look after it and store it as directed.

Replace it when damaged.

Wear it as directed by your This is the supervisor and or risk assessment. law, not

Types of protection include:

¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡

24

personal

choice!

Head protection.

Hard hats, bump caps.

Foot and leg protection.

Boots (not including rigger type boots).

Hand protection.

Gloves, gauntlets, mitts.

Eye protection.

Goggles, face shields, spectacles.

If you are unsure what Hearing protection. ppe you should Ear defenders, plugs, muffs. be using check Respiratory protection. with your Breathing apparatus, face masks. supervisor Fall arrest equipment.

Safety harness.

Body protection.

Overalls, chain mail aprons, hi-visibility vests/jackets for visual protection.

Standards and Expectations Handbook

Medical Emergencies In the event of an injury or sudden illness on site the following action is to be taken:

¡ First aid assistance is to be obtained, if appropriate. ¡ The injured or ill person is to be conveyed to hospital, by the quickest possible means, or;

¡ An ambulance is summoned, ensuring that the address is given accurately.

¡ The full details of the person injured or ill and the details of the injuries or illness are to be passed to the Site Manager and then to the QHSE Department as soon as possible.

Please check:

¡ Do we have your next

of kin contact details?

¡ Are there any pre-existing

medical conditions that may affect you working safely?

25

Accidents and First Aid All sites have qualified first aiders for your assistance in case of injury.

DO:

Report to your supervisor or manager if you have an existing medical condition.

Make sure you know who the qualified first aiders are and where the first aid box is situated.

Even the smallest cut or graze can become infected if not treated properly.

Report all accidents/incidents or injuries and make sure that the incident is recorded in the accident book.

If you witness an accident, then you must protect the casualty from further harm by removing the source of danger if it is safe to do so.

All accidents or injuries must be reported to your supervisor and then to the QHSE Manager.

If there is no supervisor in the area at the time of the accident/injury, then the employee suffering/ witnessing the accident/injury must report the accident/injury in the accident book and to the management as soon as possible.

DO NOT:

Move the casualties unless there is no alternative due to a continued chance of danger or further injury.

Walk on by - if you see an accident or are involved in one no matter how minor - report it!

26

Standards and Expectations Handbook

Fire Precautions The risk of fire must be kept to an absolute minimum. Fire spreads very quickly and toxic smoke is extremely hazardous.

DO:

Know where fire extinguishers, emergency escape routes and muster points are located.

Make yourself aware of the company Fire Procedures for the premises/site you are working in.

Keep all emergency exits clear of obstructions.

Obtain a ‘Hot Work Permit’ for welding, heating or burning.

Keep a suitable fire extinguisher close to any location where hot works are being carried out.

Store flammable materials separately.

Know the emergency fire drill and which extinguisher to use for which type of fire.

Raise the alarm immediately if you find a fire – only attempt to fight a fire if it is safe to do so.

Report any missing or discharged extinguishers to your site supervisor.

Clear accumulated debris as this can also be a fire hazard.

Observe ‘No Smoking’ signs.

DO NOT:

Light fires unless instructed to do so for a legitimate reason.

Smoke when handling or near flammable materials.

Attempt to fight any fire unless you are trained to do so.

27

Housekeeping One of the biggest contributors to slips, trips, leading to falls is poor housekeeping.

Within Altrad we expect that you will work in a clean & tidy manner and that you clean your work area as you go, accumulated debris is also a fire hazard. Housekeeping should remain at an excellent standard; regular audits will be carried out to ensure the high standards of housekeeping are maintained.

DO:

It is your responsibility to keep your work area tidy.

Tidy up and create space.

Keep stairways and fire escape routes clear.

Keep waste to a minimum and store in designated receptacles.

If authorised and you are aware of the correct COSHH controls clear up any spills immediately.

Ensure that tools and equipment are secured when at height

DO NOT:

Impede access ways.

Leave nails in timber.

Leave debris across walkways.

Leave tools or equipment where it will be a hazard to others.

Consume food/drink on site, except in designated areas.

Discard food; this attracts rats – use bins provided.

Use damaged or broken pallets.

28

Standards and Expectations Handbook

Permits to Work Any task involving specific hazards and requiring unusual control measures will be carried out using a ‘Permit to Work’ system.

A ‘Permit to Work’ includes the precautions to be taken and is issued by a competent, trained person.

The permit will give an allotted time in which to complete the work. If the work is not completed within that time, it must cease until a new permit is issued.

The permit will be signed by the issuing authority, usually the client and the person responsible for carrying out or supervising the work and will be retained by the issuing authority. A copy of the permit will be held at the work area.

Typical tasks requiring a permit include:

¡ ¡ ¡ ¡ ¡

Hot work – welding, burning etc.

Entry into confined spaces.

Work on electrical apparatus.

Breaking into joints.

Working at height or on roofs.

The permit will advise you what checks have been or must be made in order to ensure your safety.

DO NOT:

If in doubt, ASK!

Enter any areas in permit conditions without authorisation.

Work without a permit where required.

29

Welfare Canteen, toilets, washing facilities and accommodation for changing clothes are provided for your use.

DO:

Wash your hands before eating, drinking or smoking and after using the toilet.

Dry your hands well using a clean towel.

Keep these areas clean and tidy.

DO NOT:

Use any other area.

Abuse the facilities provided.

Use the areas for storage of plant and materials.

Smoke or eat anywhere other than the designated smoking and eating areas.

30

Standards and Expectations Handbook

Lone Working Working alone can be particularly hazardous as first aid assistance may not be available, or may arrive too late in the event of an injury.

You must ensure that you plan and organise your activities on site as such that you do not have to carry them out alone. If, however, this is unavoidable then you must take the following precautions:

DO:

Ensure that comprehensive planning has taken place.

Make sure someone else is on site and they know where you are working, what you are doing and when you are expected to complete your work.

Check that first aid assistance is available, ensure that you are familiar with the emergency procedures and have the means to raise the alarm.

Establish a means of communication to ensure that your safety can be checked, and a means of emergency contact. Report regularly by radio or telephone at preset intervals.

Ensure that you have all necessary tools, materials, equipment, a means of safe access and egress and any necessary PPE, which you must wear at all times.

Take extra care in everything you do, particularly if you have to move around outside of daylight hours.

Make sure any areas are properly lit.

DO NOT:

Carry out any High Risk or Permit to Work activities alone.

Your own safety depends on the care you take if working alone, which again must be stressed, should be avoided wherever possible.

If in doubt, ASK! 31

Noise Prolonged excessive noise exposure can lead to:

¡ ¡ ¡ ¡

Permanent damage to hearing.

Your hearing to become less sensitive.

Permanent ringing in the ears.

Breakdown of safe and effective communication.

Noise levels must not exceed 80dB(A) (1st Noise Action Level).

As a guide, if with normal hearing you have difficulty conducting a normal conversation at 1m, the background noise level is about 85dB(A), difficulty at 2m means the noise level is about 80dB(A). MOVE AWAY or ensure that adequate ear protection is worn.

You Must Always:

¡ Wear the correct hearing protection that has been provided to you.

¡ If you do not have any hearing protection, then remove

yourself from the source of noise and ask your supervisor for the correct PPE. ¡ Ensure your hearing protection is cleaned or replaced after use and stored correctly. ¡ Ensure that you know how to correctly fit/use your provided hearing protection.

Remember: There is NO satisfactory treatment for noise induced hearing loss. When damage to the inner ear occurs, the damage is PERMANENT. Removing ear defenders for half an hour in eight hours reduces the overall protection afforded by 40%.

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Standards and Expectations Handbook

Manual Handling One third of all injuries at work are the direct result of poor manual handling techniques. Avoid manual handling where practical and use mechanical equipment for heavier loads.

Before attempting to lift anything, you must assess: How heavy the load is and its dimensions?

Is it out of balance?

Are there any sharp corners?

Are there any nails or splinters sticking out?

Will the ground and weather conditions effect the operation? ¡ What is the distance to cover? ¡ Are there any obstacles or hazards? ¡ Are you wearing the correct PPE? If you don’t think you can manage the lift alone, don’t try. Speak to your supervisor and get help.

¡ ¡ ¡ ¡ ¡

Use the correct lifting technique to reduce effort and risk of injury by ALWAYS:

¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡

Planning the lift.

Using protective gloves and boots.

Positioning the feet slightly apart.

Bend your knees.

Adopting a good posture with a straight back.

Take a good firm grip.

Keep close to the load.

Keep your head up when lifting.

Moving the feet.

Putting down the load and then adjusting.

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Manual Handling Continued DO:

Lift and set down slowly in easy stages.

Ensure that when lifting in teams there is only one person giving clear instructions.

Plan your work to minimise manual handling.

If the load is too heavy or you have a problem, ask for help!

DO NOT:

Over stack materials.

Carry heavy loads over long distances.

Exceed your own capabilities/capacity.

Ever twist your back when lifting a load.

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Standards and Expectations Handbook

Electrically Operated Tools Electricity gives no advanced warning and can kill instantaneously, therefore power tools must only be used by competent operatives.

DO:

Before use, check for signs of damage to tools, wires and cables. If there are any signs of damage report it.

Check that all tools are in good condition, properly earthed, have correct fuses and where appropriate guards are in place.

Ensure that cables are protected to avoid potential damage or tripping hazard.

Use the correct tool for the job.

Disconnect from the power supply when not in use or changing blades or bits.

DO NOT:

Carry or drag a tool by its cable.

Remove any safety guard from equipment unless authorised to do so.

Use tools that have not been inspected and are not appropriately certificated.

Use defective equipment.

35

Hand Tools Powered Certificated training is mandatory prior to operation of certain powered hand tools: For example;

¡ Cartridge tools ¡ Chainsaws ¡ Abrasive Wheels When using abrasive wheels, make sure you are using the correct abrasive disc for the job you are carrying out.

Always ensure powered hand tools are:

¡ ¡ ¡ ¡

36

Suitable for purpose Maintained in good working order Checked daily and defects reported PAT tested

Standards and Expectations Handbook

When working with powered hand tools:

DO:

Ensure that the necessary safety guards are in place and are in good working order.

Make sure controls work and are easy to use.

Ensure equipment can be isolated for maintenance or adjustment.

Always store tools away safely when not in use – ensuring any sharp edges are adequately sheathed.

All necessary PPE is worn including gloves and eye protection.

Make sure that any dust, debris, fragments thrown off do not interfere others or cause a hazard.

DO NOT:

Carry a tool with sharp edges/blades exposed.

Leave tools in walkways or where they can be tripped over, especially at height.

Never remove, alter or interfere with guards.

Do not adapt tools in any way or over-load in use and never improvise.

37

Hand Tools Non-Powered Non-powered hand tools cause ten times as many injuries as powered tools.

DO:

Ensure that you are using the correct tool for the job.

Inspect tools before use and report defects to your supervisor.

Ensure tools are stored in a safe manner when not in use.

Always store tools away safely when not in use – ensuring any sharp edges are adequately sheathed.

Where applicable retract tools when not in use.

Ensure that handles are securely fitted.

DO NOT:

Use tools that are defective in any way.

Put tools where they can fall or be tripped over.

Use homemade tools or modify existing tools.

Use Stanley knifes or any knife with an open blade.

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Standards and Expectations Handbook

Mobile Cranes Including Overhead Cranes DO:

Ensure cranes are ONLY operated by certified, competent operators.

Ensure cranes are sited in a stable position prior to and during lifts.

Ensure only persons trained in slinging practice and signaling systems act as slingers or banksmen.

Ensure slingers/banksmen wear high visibility clothing and different coloured safety helmets from others on site.

Make sure all lifting operations are properly planned, appropriately supervised and carried out in a safe manner by competent personnel.

Ensure chains and lifting tackle are in good condition.

Ensure only the correct colour coded equipment is to be used.

Make sure all lifts are within the safe working load.

Stay clear of cranes when travelling or slewing.

Ensure all out-riggers are fully extended on mobile cranes, and are positioned on good ground, using timbers and/or pads.

Ensure a lift zone is clearly marked out and communicated.

Ensure pre use checks are carried out.

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Mobile Cranes Including Overhead Cranes Continued DO NOT:

Stand under or work under a suspended load.

Operate cranes in the vicinity of overhead cables or obstructions unless suitable precautions have been taken.

Operate any crane unless you are trained and authorised to do so.

Enter a lift zone without permission

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Standards and Expectations Handbook

Working at Height Working at height is one of our biggest risk factors.

When working at height steps MUST be taken to prevent any person, materials or tools from falling. In addition, there are specific steps that you MUST take when there is a possibility of falling.

DO:

Ensure physical collective fall protection have been provided to prevent falls where work cannot be done safely from the ground.

Ensure guardrails and toe boards or an equivalent standard of protection have been provided at any edge from which people or equipment could fall.

Ensure the means of access and the working place are of sound construction and capable of supporting people, materials and tools.

Ensure if a mobile platform is being used ensure it has the necessary safeguards and guardrails and wheels are locked off to prevent movement.

Ensure where it is impractical to install edge protection, follow controls detailed within the Risk Assessment. Take extra care in wet, windy or icy weather conditions.

Wear a harness and clip on to a suitable anchor point where there is a risk of fall or unprotected edges.

Tether tools and equipment when necessary.

Only take up tools/equipment you need for the job.

Store materials in suitable bags.

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Working at Height Continued DO NOT:

Exceed the maximum capacity or weight stated on the support equipment.

Work at a height or near an edge if the proper safeguards are not in place.

Access an area which is or could have a fragile surface.

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Standards and Expectations Handbook

Access & Egress DO:

Ensure access and egress areas are always kept clear.

Familiarise yourself with all routes and ensure that you have unobstructed access to and from your workplace.

Follow designated safe routes – do not take short cuts and do not jump over trenches or climb over materials.

Ensure holes and openings in floors are suitably covered or guarded. Any edges where there is a risk of fall must be fitted with suitable guards.

Take extra care in wet, windy or icy weather conditions.

Look where you are going at all times and be aware of tripping hazards.

Only use ladders, staircases or other designated means for vertical access.

Report any problems, issues, unsafe acts or unsafe conditions immediately to your supervisor.

DO NOT:

Let cables and hoses trail across access routes.

Climb on scaffolds or jump into excavations.

Obstruct roadways, access ways, or fire exits with vehicles, plant, equipment, tools, materials etc.

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Ladders

Work may only be carried out from a ladder when the job is of short duration, light duty, and can be done safely.

DO:

Check the ladder is not damaged before use.

Restrain or tie the ladder or have someone at the foot of it.

Use the ladder at an angle of 1:4.

Make sure the ladder is on a solid base and securely footed.

Ensure ladder is placed the right way up – if in doubt ask.

Report defects (splits, rot/rust, damaged rungs or wires, etc.).

Keep both hands free to grip the ladder when climbing or descending, with only one person on the ladder at a time.

Ensure ladder has undergone a formal inspection.

DO NOT:

Use a ladder that is damaged or contaminated.

Make a platform out of ladders.

Rest a ladder on its rungs.

Repair damaged ladders.

Over reach when working from a ladder.

Use a ladder whilst wearing muddy or oily boots.

Paint a ladder as it may cover defects.

Use metal ladders near overhead power lines in case of arcing.

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Standards and Expectations Handbook

Scaffolds

The erection, modification, dismantle and inspection must only be carried out by a competent and experienced scaffolder.

All work must be carried out in conjunction with the requirements for Safezone+ All personnel using a scaffold structure must ensure they carry out basic checks prior to every use and report defects to their supervision.

Should any person observe a defect that could result in injury or an unstable structure they must ensure the scaffold is not used, remove the tag and report to supervision.

The main hazards associated with scaffolds are:

¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡ ¡

People and/or materials falling.

Overturning or collapse of the scaffold.

Incorrect erection of scaffolds.

Unauthorised removal of ties.

Incorrect erection of ladders.

Not using the ladder access provided.

Collision.

Undermining or subsidence.

Inadequate sub-structure.

Poor or lack of design.

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Scaffolds Continued All scaffolds MUST be erected in accordance with industry standards and a design solution with:

¡ Minimum height of the top guardrail is 950mm. ¡ Minimum height of toe board is 100mm. ¡ No gap between guardrails and toe boards greater than 470mm.

¡ A fully boarded platform without gaps in which a person could fall.

¡ A ladder in good condition at a suitable angle, were practicable 1:4.

DO:

Ensure that the scaffold is tagged and in date before you access it Carry out checks before each use.

Leave the scaffold in a tidy condition – debris and materials are not only a tripping hazard but can be knocked off and injure persons below.

Leave a gangway at least two boards wide for access and always keep gangways clear.

Ensure warning notices are fitted to incomplete scaffolds and report any scaffolding that appears defective to your supervisor.

Properly stack/store materials and never overload.

When necessary wear a harness and clip the lanyard Karabiner to a suitable anchor point where there is a risk of all fall or unprotected edges.

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Standards and Expectations Handbook

DO NOT:

Tamper or modify a scaffold.

Use a scaffold that you think is unsafe – report it immediately.

Climb the structure – you must use the proper access routes provided.

Use scaffold with a ‘scaffold incomplete’ or red scafftag notice on it.

Climb over or under a guardrail.

Store materials above toe board level unless a brick guard is fitted between the toe board and guardrail.

Throw anything from a scaffold - you must lower materials using an approved method identified in your Risk Assessment Leave tools lying around or stack materials on the working platform where they could topple, fall or be tripped over.

Sheet a structure without authorisation from the scaffold contractor

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Tower Scaffolds Erection, modification, dismantle and inspection must only be carried out by a competent person.

No scaffold – fixed or mobile – should be used unless it has been inspected by a competent person:

¡ Before work starts. ¡ After adverse weather that may have affected its strength or stability.

¡ After any substantial alteration or modification. ¡ Every 7 days. ¡ After significant movement (Mobile Scaffold).

DO:

Erect and use in accordance with manufacturer’s instructions.

Sit on firm level ground with the brakes applied.

Ensure outriggers are to be correctly placed.

The minimum base dimensions can be increased, and stability improved by the use of outriggers and stabilisers.

Only move from the base.

Before accessing the tower scaffold ensure that the wheels are turned outwards and ensure the brakes are applied and locked in place.

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Standards and Expectations Handbook

DO NOT:

Use the scaffold framework for access unless designed for that purpose.

Use outside in strong winds.

Move the scaffold with people or materials on the platform.

Use a scaffold that is incomplete.

Use a tower near any overhead power lines or other cables.

Climb on the outside of the tower.

Sheet the tower.

Let cables and hoses trail across access routes.

Exceed the manufacturer’s maximum safe height to which the tower can be erected.

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Confined Spaces A confined space is defined as either:

¡ A place which is substantially, though not always entirely, enclosed, or;

¡ A place where there is a reasonably foreseeable risk of

serious injury from hazardous substances or conditions within the space nearby. ¡ A place where access or egress is restricted in nature.

Dangers associated with work in confined spaces include: Oxygen deprivation/enrichment.

Toxic atmospheres.

Flammable atmospheres.

Hostile environments/presence of heat.

Incoming liquids or solids.

NEVER enter a confined space unless:

¡ ¡ ¡ ¡ ¡

¡ A valid, current ‘Permit to Enter a Confined Space’ is in operation.

¡ You are trained to do so. ¡ Atmospheric test has been carried out. ¡ Rescue arrangements and emergency procedures are in place.

¡ You have safe plant and equipment for the task. ¡ A risk assessment has been carried out.

Remember: Never attempt to rescue a casualty from a confined space unless you are equipped and trained to do so. Unplanned rescue attempts may lead to multiple casualties and can also hinder rescue operations. All employees have the authority and obligation to stop any task or operation where concerns or questions regarding the control of HSE risks exist.

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Standards and Expectations Handbook

Asbestos Asbestos may be found in:

¡ ¡ ¡ ¡ ¡

DO:

Insulation on boilers and pipes.

Fire protection of steelwork.

Fire protective cladding on doors, walls & ceilings.

Roof sheeting.

Floor & ceiling tiles.

Leave any suspected asbestos containing material alone and report it to your supervisor.

NEVER enter an asbestos working area unless: You are trained to do so.

You are wearing appropriate PPE. You are authorised to do so.

If you’re required to work with asbestos containing material (ACM) then specific training will be delivered to you 51

Control of Substances Hazardous to Health Regulations (COSHH) The COSHH regulations have been made in order to ensure that substances hazardous to health are identified prior to use and that any associated risk is eliminated or controlled.

Substances may cause harm to health by entering or contaminating the body in a number of ways. These include inhalation, ingestion, skin or eye contact, skin absorption, piercing or infection of open wounds/broken skin.

DO:

Ensure that you understand and follow the instructions for the safe use of materials.

Stop work if you feel unwell or have a skin reaction when using any chemicals and report it to your supervisor immediately.

Ensure all hazardous substances are disposed of in accordance with the Environmental Protection Act.

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Standards and Expectations Handbook

Be aware of these symbols on products you may be using:

Toxic/Very Toxic

Contains substances which could cause serious health risk.

Irritant

May cause inflammation or irritation on immediate, repeated or prolonged contact with the skin or if inhaled.

Corrosive

May cause destruction of living tissue or burns.

Flammable

Contains substances which are flammable.

DO NOT:

Put substances into unmarked or unsuitable containers.

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Compressed Air Compressed air can be hazardous in a number of ways. If it enters body orifices such as the mouth or ear it can cause severe injuries or death. At high pressures it may penetrate the skin. It is therefore essential that the following safety precautions are rigorously observed.

¡ Only persons who have been trained, are competent and

have been authorised by the site manager are allowed to operate a compressor.

¡ The manufacturer’s maintenance and daily inspection procedures have been carried out prior to use.

¡ Guards are fitted, as required; pressure gauges are functioning and are free from defects.

¡ All whip-checks are fitted and are adequate. ¡ The compressor is sited on a firm, level surface and the

area around it is free from oil spillages and obstructions, and there is adequate ventilation.

¡ Fire extinguishers are available. ¡ If the compressor overheats, stop and report the defect to your supervisor.

¡ Compressed air should never be used for cleaning or drying clothes.

¡ Horseplay with compressed air is extremely dangerous. It is strictly forbidden and will result in instant dismissal.

¡ Any defects in equipment should be reported

immediately to your supervisor and the machine should not be used until the defects have been rectified.

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Standards and Expectations Handbook

When being used for breathable air, ensure that the compressor has been adequately serviced and that the correct filters are in place.

DO:

Ensure the cylinder is fully charged before fitting face piece.

Always allow sufficient time to leave the work area before the cylinders run out.

Ensure that the compressor is placed away from contaminated atmosphere.

Ensure that the filter unit is placed between the compressor and the emergency set.

Ensure that the filter is checked before fixing face masks.

Ensure that all connections are free from obstructions.

Before entering the work area, make sure that the mask fits and is properly adjusted.

After use disinfect, clean and recharge battery.

If the alarm sounds on the emergency set leave the work area immediately.

Always maintain the equipment:

¡ Check the valves, trips and visors. ¡ Check filters. ¡ Store in a clean area.

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LPG & Bottled Gas LPG, oxygen and acetylene are frequently used on construction sites.

You MUST always: Observe NO SMOKING signs. All bottled gases will cause fires or explosions if misused.

Always be aware that:

¡ LPG is heavier than air. ¡ The vapour can seep into drains or cellars giving rise to explosions some distance from the source.

¡ LPG can displace air in confined spaces and excavations causing asphyxiation.

Storage guidelines

DO:

Store cylinders in open air in secure, locked, well ventilated cages.

Site fire extinguishers nearby.

Separate flammable gases and oxygen.

Site cages away from buildings or excavations.

Store empty and full cylinders separately.

Store and secure cylinders in upright position in bottle carriers.

Check hoses, couplings and regulator for wear or damage.

Ensure flashback arrestors are used.

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Standards and Expectations Handbook

Use in accordance with the manufacturers’ instructions.

Use in a well-ventilated area.

Return cylinders to the appropriate store after use.

DO NOT:

Store LPG or bottled gas below ground level or in confined spaces.

Store LPG in site huts.

Lift cylinders by the neck.

Drivers must ALWAYS ensure:

¡ Cylinders are only transported in open/well ¡ ¡ ¡ ¡

ventilated vehicles.

Cylinders are secured in upright position.

Vehicles carry an appropriate fire extinguisher.

Vehicles display statutory warning notices.

You are trained in the hazards of carrying gas bottle.

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Plant & machinery

Plant and machinery must be safe for the purpose it is to be used for, well maintained and visually inspected before use.

It must only be operated by trained, competent persons.

Certificates or licences are required to operate all items of plant.

If you are unsure, check with your supervisor.

If you do operate plant:

DO:

Conduct a pre-start check.

Park on firm, level ground with the brakes on.

Ensure that you have the correct PPE. Move plant with the correct points when towing or lifting.

Ensure that all dangerous moving parts are guarded – if not, report it to your supervisor immediately before further use.

When using vehicular plant, use the restraining systems provided, e.g. seat belts.

Ensure you are in a designated working area.

Observe all speed limits and other relevant signage both on site and on public highway.

DO NOT:

Leave engines of mobile plant running when you are not in attendance.

Leave keys in the ignition.

Attempt to carry out repairs yourself.

Smoke when refueling.

Remain on a vehicle which is being loaded unless there is a purpose-built cab to protect you.

Overload vehicles.

Carry unauthorised passengers or ride a vehicle that is not equipped to carry passengers.

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Standards and Expectations Handbook

Electricity

When working near Overhead/ Underground cables always be aware:

Electricity can KILL, there is no safe voltage.

¡ Overhead wires are not insulated. ¡ Buried cables do not always lie in straight lines.

¡ Treat all cables as being live.

When working with electricity on site:

DO:

Use 110v maximum on portable electric tools with an in date PAT test.

Use the correct leads and sockets for the voltage supplied.

Report any obvious defects, e.g. broken cables, exposed wires, etc., to your supervisor immediately.

Keep power cables off the floor – they may get damaged and cause a tripping hazard.

Mount lighting as high as possible above the work level to give the correct level of illumination.

Take care when using lighting in humid and flammable or explosive atmospheres – if in doubt ASK. Check for cables before drilling into walls.

Only use electrical tools in the manner they are designed.

DO NOT:

Tamper with cables and plugs.

Carry out repairs to electrical equipment unless trained and competent to do so.

Tamper with electrical installations.

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Working Near Water The danger of falling into water and being carried away by currents or drowned is ever present when working over or adjacent to water. It is necessary therefore to take the following precautions:

¡ Make sure that the platforms are secure and level to avoid tripping.

¡ Make sure that the toe boards and handrails are fitted

and firmly fixed to prevent dislodgement in high winds and swell conditions.

¡ Make sure that ladders are securely lashed to prevent movement.

¡ Safety harnesses must always be used. ¡ Safety helmets must always be used. ¡ Life jackets of an approved type and rating must be used. ¡ Make sure that life buoys are placed near at hand ready for immediate use, and fitted with grab lines.

¡ Make sure that a rescue boat of suitable size is available and manned at all times.

Remember: Keep the site tidy and remove trip hazards.

Remove oily and slippery substances from all walkways.

Wear nonslip footwear. Remove flotsam where practical.

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Standards and Expectations Handbook

Weil’s Disease (Leptospirosis) Weil’s Disease is a bacterial infection, caused by the Leptospirosis bacterium, and is spread by the urine of rats.

The bacteria can enter your body through cuts, scratches, the mouth, throat or eyes after contact with contaminated water.

An attack of Weil’s resembles a cold or flu in the initial stages.

The incubation period is from 3 to 19 days. Early symptoms are: fever, muscular aches and pains, loss of appetite and nausea when lying down.

Later symptoms may include: bruising of the skin, sore eyes, nose bleeds and jaundice.

Any illness of this nature should be reported to your supervisor IMMEDIATELY, and you should visit your doctor.

Remember you must always:

¡ Get cuts and grazes properly cleaned and treated

immediately and keep covered with a water proof dressing.

¡ Wash thoroughly before eating, drinking or smoking. ¡ Use protective clothing and replace any damaged items immediately.

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Dermatitis Signs of dermatitis can be redness, itching, scaling and blistering. If it gets worse, it can crack and bleed and can spread all over the body.

Occupational dermatitis is caused by the skin coming into contact with certain substances.

If spotted early enough most people make a full recovery, but some people can be affected for life.

To protect your skin you should ALWAYS:

¡ Wear the right sort of gloves. ¡ Use a moisturising cream before and after work. ¡ Wear a face shield and coveralls if you work with

liquids, dust or fumes that can cause dermatitis and that could get onto your face or neck.

¡ Keep your skin clean. ¡ Make sure your PPE is clean and intact. ¡ Keep your workplace clean.

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Standards and Expectations Handbook

Safety Warning Signage During your work activity you will come across signage that will have different meanings as illustrated below.

Type of Sign

Shape

Symbol/Colour

Prohibitory: (e.g. “No Smoking”)

Round

Black pictogram on white background, red edging and diagonal line

Warning: Triangular (e.g. “Electrical Risk”)

Black pictogram on yellow background with black edging

Mandatory: Round (e.g. “Ear Protection must be worn”)

White pictogram on blue background

Emergency: (e.g. Altrad or first aid)

Rectangular White pictogram or square on green background

Fire fighting: (e.g.

“Emergency fire hose”)

Rectangular White pictogram or square on red background

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Coronavirus

The global pandemic of the Novel Coronavirus presents unique changes to our everyday lives. Each of us must continue to be ever vigilant in suppressing the transmission of the virus.

Controlling Transmission Do’s and Don’ts

DO:

Observe social distancing and try to stay at least 2mtrs away from anyone you do not live with Wash hands regularly and / or use sanitiser when soap and water are not available Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze Wear a face covering when transitioning inside buildings or required by our clients

DO NOT:

Touch your eyes, nose or mouth Work in close proximity to others without adequate protection and / or a suitable risk assessment

What to do in a suspected or confirmed isolated case?

¡ Inform your Line Manager ¡ If you have symptoms do not present for work, if you are at work you must leave immediately and contact NHS to arrange a test and inform the company

¡ Anyone with a suspected case should not return to work until they have a negative result, complied with the selfisolation guidelines outlined by the NHS and are symptom free

¡ Anyone returning from a positive case must complete a COVID health declaration prior to resuming work.

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Standards and Expectations Handbook

Altrad Standards and Expectations Handbook As part of my employment at Altrad, I hereby acknowledge receipt of the Altrad Standards and Expectations Handbook.

I understand that it is my responsibility to read it keep it safe for reference and to follow all the procedures set out within the booklet.

I understand that if I do not understand any of the information contained within this booklet, I will contact my Supervisor as soon as possible.

Name

Please print

Signature

Date

Location After you have signed the acknowledgement tear along this perforation and hand the form to your supervisor

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Standards and Expectations Handbook

Notes

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www.altradservices.com/app Published April 2022