Do not knock

Reproduced from NZ Herald online 16 Aug, 2022 https://www.nzherald.co.nz/business/ do-not-knock-unless-you-want-a-hefty-finefrom-today/

Salespeople and doorknockers who ignore Do Not Knock stickers could now face hefty fines and have sales deals torn up in court.

Consumer NZ said new laws taking effect from 16 August were a triumph over “pushy salespeople hounding householders to buy products they don’t want or need”.

Changes to the Fair Trading Act were the product of an eight-year campaign against pestering salespeople.

“You don’t need a sticker to benefit from these new consumer protections,” Consumer NZ added.

According to MBIE, door-to-door sales were known as uninvited direct sales under the Fair Trading Act.

Special rules protected consumers when traders sold consumer products or services over $100 for personal, domestic, or household use.

Rules were also in place if sales were negotiated at a home or workplace, by phone, or if a trader was not invited.

What Consumer NZ Says:

What’s the legal status of a “Do Not Knock” sticker?

If a salesperson ignores a “Do Not Knock” sticker, they’re likely to be trespassing. You have the right to bring an action against them under common law.

Since 16 August 2022, it is an offence to ignore a sticker or any other written or verbal direction not to enter your property. If a salesperson ignores the sticker, make a complaint to the Commerce Commission.

Where to get Do Not Knock Signs

You can get a free Do Not Knock sticker from:

• The CAB (Citizens Advice Bureau, Hancock Community House, King St, Palmerston North)

• Resene Colourshop or any store that sells Resene paints.

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