2025 Impact Report

2 02 5 I M PA CT R EPOR T

Opening Doors.

Impacting Lives.

CONTENTS

01

LETTER FROM THE CEO

02

OUR PURPOSE

04

OUR VALUES

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INNOVATION The Rebrand Self Sufficiency

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12

16

TRUST Independence Heights

RESPECT Allen Parkway Village

COLLABORATION Partnerships

The Pointe at Bayou Bend

Rooted in Community

A New Chapter For Resident Voices At The Alliance

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GENEROSITY Community First : Putting Generosity into Action Opening Doors Through Education

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ADAPTABILITY Thea Jackson: Resilience in Action Trinity East: Approved

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EXCELLENCE

Letter From The CEO When I started last February, I could not have imagined what my first year actually entailed. We can talk about the numbers, whether that is the 100,000+ lives we are blessed to serve annually, or the thousands of new affordable homes delivered to the community. But impact comes down to one person.

One family. One story. One day at a time. My perception prior to saying yes (and thank you to all of you who encouraged me to serve), has changed dramatically as I have seen the reality on a day-to-day basis of our work.

We rebranded a few months ago to Housing Alliance HTX. Some accused us of trying to hide the errors of the past under a new name. But that was never the intention. It doesn’t matter what the name is on the door if we don’t get better at serving those who need us. But language matters, and a softer approach, less government authority, and more service and partnership is needed to show people we are here to walk with them hand in hand in their journey, not to tell them what to do.

There are consequences, both positive and negative to the decisions we make.

To the actions we take. To the actions we don’t take, to the work we do well, and the work we have done poorly. Those consequences, good or bad, trickle down to the day to day lives of those here in Houston.

Are we where we want to be? No. Are we where we need to be? No. Are making progress every day, and are we in a better place than a year ago.

Yes, absolutely.

The community had lost faith in this agency. I will not in engage in “looking backwards” and blaming the past, but stay focused on how do we regain the trust of the community and move forward. We will work to do our best, with the resources entrusted with us. To not just serve our residents and clients, but the community as a whole, as well as our team members who are essential to the success of our mission.

We listen.

We follow the facts. We own the outcomes.

You can’t rebuild the house without starting with a strong foundation. Our foundation had cracks and was not stable. We started with a wholesale assessment of the leadership at the agency. We had leaders who created toxic environments, and needed to be exited immediately. We had leaders who were superstars, and just needed to be supported properly. We had leaders who needed training and additional direction. We had holes in leadership that needed to be filled, sometimes by hiring from outside the agency, and some by elevating existing team members who had put the work in and deserved a chance to lead. It hasn’t always been easy, but we are making progress.

Rebuilding trust with our residents and clients started with meeting with people. Not looking over those we are called to serve, but looking at them, in their eyes, hearing their stories, and understanding them on a personal level.

Rebuilding trust within the community started with actually engaging with our community. That initially started by making myself accessible to public officials, local advocacy groups, and of course, the media. Not to stiff arm them, but to tell our story, educate, and good or bad, be transparent.

I cannot meet everyone we serve. But I will continue to meet with and engage with those I am blessed to come across. We cannot solve every problem, and give everyone what they request, but we can make sure their concerns do not fall on deaf ears, and are vetted with proper and fair procedures.

This annual Impact report contains just a handful of the life changing stories we experienced last year, based in our core values of Trust, Respect, Collaboration, Innovation, Adaptability, Excellence, and Generosity. These are some of the stories I go back to when I need a reminder of why this is important, and why I joined this team to begin with. These are the stories I tell whether it be at City Hall, or in Austin or DC to our various levels of government on why the work matters, and why our mission is critical and needs support.

As I reflect on the last year, I must ground myself in gratitude. Gratitude for the Mayor and my Board of Commissioners, who took a chance on me to “lead” a troubled agency. Gratitude for the community and the press for giving me a chance, and a little bit of grace, as it took a while to get things moving in the right direction. Gratitude for my team, who has embraced the vision and mission, and followed me, and stayed around to not just see change happen, but make the changes needed, and guide and counsel me.

Last but not least, gratitude to my family for understanding my decision to go into public service, the long hours, and new life we have found ourselves in.

Thank you to each of you for taking the time to read this, hear our stories of impact, and share the message of our mission throughout this community.

We are all Houstonians, and we must all work together to serve our community with whatever gifts we have been blessed with. No one can do it alone, we are in Alliance with one another.

With gratitude and service,

Jamie Bryant President + CEO

1

Our Purpose A NEW NAME. A RENEWED COMMITMENT.

OPENING DOORS. IMPACTING LIVES.

Housing Stability

Education Pathways

Providing quality affordable homes for Houston families.

Supporting residents through learning and skill development programs.

1938 - 2005

Housing Authority of the City of Houston

2005 - 2025

Houston Housing Authority

2026 - Future

2

New brand developed in partnership with Chris Izaguirre, a Houston native and former affordable housing resident.

SERVING HOUSTON AT SCALE

100,000+ Houstonians Served

88 Yrs.

Serving Houston Communities

Economic Opportunity

Community Partnerships

Workforce programs that help residents grow careers and income.

Collaborating with organizations to strengthen neighborhoods.

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Owned Properties Across The City

YEAR IN REVIEW: STRENGTHENING ACCOUNTABILITY

Brought in additional experienced, high-caliber leaders who are equipped to move the agency forward

Reformed contracting process to eliminate conflicts of interest

Opened the doors to make leadership accessible to residents/clients, elected officials, and the media at every level

Tightened spending across the organization

Stopped the prior PFC program, keeping over $1 billion in taxable property on the tax rolls

Improved underperforming projects, generating substantial economic savings

3

Our Values

TRUST RESPECT COLLABORATION INNOVATION ADAPTABILITY EXCELLENCE GENEROSITY 4

5

We are principled and operate with integrity.

TRUST 6

7

Restoring a Sense of Safety at Independence Heights

Honored to have Pastor Billy Williams, of Christ Missionary Baptist Church, lead us in prayer during the groundbreaking ceremony. Pastor Williams currently serves as the President of the Independence Heights Baptist Pastors & Ministers Alliance.

Independence Heights resident speaks to the Alliance Board of Directors about safety concerns at the complex.

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UNITS AVAILABLE

Following a September board meeting where

Independence Heights residents voiced concerns

over trespassing and unsecured access, the Alliance launched a swift, collaborative security initiative.

A rendering of Independence Heights II, now under construction at Crosstimbers and Yale.

By partnering with the Houston Police Department and HISD, the Alliance implemented targeted

patrols, upgraded key-fob systems and scheduled

Independence Heights II The February 18, 2026, groundbreaking for

Independence Heights II marked a full-circle

enhanced camera installations to address loitering

moment for an affordable housing project

and unauthorized entry. This resident-focused

that had been on the brink of collapse just a

approach—emphasizing open communication and

year earlier. Through collaboration with local

coordinated enforcement—has already led to a

leaders and stakeholders, the Alliance’s new

measurable decline in disruptive behavior and a restored sense of safety within the community.

Rev. Ray Mackey and members of the Independence Heights Redevelopment Council at the Independence Heights II groundbreaking. The shovel with the white bow in center was left untouched in honor of the late Tanya Debose. She was a devoted leader, preservationist, and proud protector of the Independence Heights legacy.

Alliance CEO Jamie Bryant promises action to address the residents’ concerns.

leadership helped revive the development

in Houston’s historic Independence Heights neighborhood. The 221-unit mixed-income

development is expected to be completed in November 2027.

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U.S. Department of Housing and Urban Development Southwest Regional Administrator Ashlea J. Quinonez, second from left, visited Houston for the opening of The Pointe at Bayou Bend.

The Pointe at Bayou Bend For the families who once called Clayton

Homes their neighborhood, displacement

was a disruption to everything familiar. Their community, their routines, their homes.

In 2025, the path forward became clear.

The Pointe at Bayou Bend — 398 brand-

new, 100% affordable apartments — moved through extensive environmental testing,

a critical step toward opening its doors to residents in early 2026. The development

Mayor John Whitmire (far right) and Alliance CEO Jamie Bryant (far left) welcome former Clayton Homes residents Vanessa Boles and Walter Garfield to their new home at The Pointe at Bayou Bend.

Former Clayton Homes residents learn they will receive top priority for the new units at The Pointe at Bayou Bend.

offers modern, amenity-rich housing in

the neighborhood many residents never

wanted to leave. Displaced Clayton Homes families have priority placement when they’re ready to come home.

398 100%

UNITS

AFFORDABLE HOUSING First resident to move into The Pointe at Bayou Bend.

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We are kind and treat every person with dignity.

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RESPECT

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Allen Parkway Village: Renewed Committment to Residents

Driven by Respect

Irvinton Village resident Machell Blackwell and her twin sister and Rachell Hernandez, both in purple, sing the national anthem at Moody Park’s 100th anniversary. They are pictured here with Alliance CEO Jamie Bryant and Harris County Precinct 2 Commissioner, Adrian Garcia.

Rooted in Community

The Alliance strives to put people first in

every interaction. The customer service team answered nearly 300,000 calls in 2025 and

welcomed more than 87,000 visitors through their doors. But for them, customer service

goes beyond the lobby. The same team gave out 300 backpacks full of supplies and, with

Golden Ages Senior Prom hosted by our Resident Services team

the help of partners, put 14,000 books into the hands of families who needed them.

300K+ 87K+

CALLS ANSWERED

300

+

BACKPACKS STUFFED WITH SUPPLIES

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VISITORS

We strive to create opportunities and host events for our residents to make lasting memories and truly feel like family.

The Alliance Director of Engineering Andrew Talavera first met Ms. Lewis at a town hall, where agency leaders heard concerns about redevelopment

delays at Allen Parkway Village. That conversation

14K

+

BOOKS DISTRIBUTED

didn’t end when the meeting did. Today, Talavera

visits Ms. Lewis regularly to check in, make sure she’s doing okay and help with repairs around her unit.

For the Alliance, it’s a reminder that behind every

redevelopment timeline is a person who calls this place home.

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The Astros Foundation & Cactus Jack Foundation HBCU Celebrity Softball Classic

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We are better together through teamwork.

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COLLABORATION

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Partnerships The Alliance consistently partners with expert organizations and developers to design and

build projects that expand affordable housing in Houston. By cultivating partnerships with

groups such as New Hope Housing, the NHP

Foundation, Brinshore and the NRP Group, the Alliance has supported the development of numerous modern, high-quality affordable housing units across the city.

New Hope Housing‘s Berry Berry is now open, offering 180

affordable apartment homes designed to help families and individuals thrive.

The Alliance is proud to support this Project partners celebrate the opening of New Hope Housing’s Berry.

Project partners celebrate the grand opening of Berry, located in the vibrant Greater Northside neighborhood.

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new community—located just across from our Opportunity Center—where

residents have access to job training, a food pantry and more.

19

A New Chapter For Resident Voices At The Alliance Resident council members are volunteers,

advocates and organizers who help shape daily life in their communities. They plan events, field concerns and serve as the

bridge between their neighbors and the

agency responsible for their housing.

In January, the 10 people who serve as

“We’re putting a much bigger emphasis on our

took their seat at a table with CEO Jamie

resident councils,” Bryant said. Going forward,

presidents of the Alliance’s resident councils

relationship with those residents and those

Bryant to mark the return of the Council of

the council presidents will meet with Bryant

resident voices into executive priorities.

people the Alliance serves and its CEO.

“The resident council is a super important part

The advisory structure isn’t the only change.

at the Alliance’s January board meeting. He

Presidents held a working session with Alliance

Presidents — an advisory group that brings

regularly, serving as a direct line between the

of housing here,” Bryant told board members

After the board meeting, the Council of

asked the 10 council presidents to stand and

team members Joanne Gladney and Nehemiah

be recognized.

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“They do tireless jobs advocating on behalf of their community, putting on events and being those liaisons to those properties and residents for us.”

Francis, where they shared the issues weighing

What they heard back was encouraging: the Alliance has created a new Resident and Client Services department

to coordinate support services and ground every resident interaction in dignity and respect. The department has

been embedded directly within asset management so

that when a resident raises a concern, the response

doesn’t get lost between disconnected teams.

Among the forward-looking initiatives discussed during the session was a planned partnership with workforce

solutions agencies to train select residents for on-site

support roles — an approach that invests directly in the

people the Alliance serves while strengthening operations

from within.

For the 10 members of the Council of Presidents, the

January meeting was just the beginning. With a direct line to the CEO, they intend to make sure residents’ voices are heard and help shape what comes next.

on their communities.

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We are innovative and lead for the future.

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INNOVATION

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The Rebrand: Housing Alliance HTX At the start of 2026, the Alliance

launched its new brand - a new name, logo and visual style.

Alliance CEO Jamie Bryant explains the reasons for the rebrand and thanks staff for their commitment to the Alliance’s new chapter.

The shift from Houston Housing Authority reflects a renewed

commitment to serving residents and being a trusted partner in

addressing Houston’s housing instability challenges.

Board members and executive staff stand with the Alliance’s new logo following approval of the rebrand.

The Board of Directors approves the rebrand from Houston Housing Authority to Housing Alliance HTX.

24

Alliance staff celebrate 88 years of service and a renewed vision for the future under Housing Alliance HTX.

25

Through the Jobs Plus program, resident Tonjonic Stanton achieved a major milestone in her journey toward financial independence and stability: she purchased her first home!

Self Sufficiency

JOBS PLUS: BY THE NUMBERS

Employment increased from

9% - 49%

Jobs Plus helps residents find stable economic footing by pairing job

coaching and financial incentives with

on-site support to tackle barriers, such as

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transportation gaps and food insecurity.

The results show what is possible. The Alliance is expanding Jobs Plus to

Residents Employed

Kennedy Place, Fulton Village and Lincoln Park to help more residents build skills, grow income and plan for the future.

Students in a YouthBuild Education class work toward earning the equivalent of a GED.

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The Jobs Plus program hosted the Women’s Empowerment Summit and awards ceremony.

in Education or Training

Residents take part in the self-sufficiency program, which exposes them to different trades and career paths.

$8M

Expansion Grant

Students who graduated from the YouthBuild program with Alliance staff members.

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The mobility team visited a class at Rice University to speak about housing mobility services to students.

3

New Sites Planned

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We are proactive and resilient when change appears.

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ADAPTABILITY

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Thea Jackson: Resilience in Action Thea McGee Jackson has spent 12

years showing up for her Cuney Homes

community, serving on the resident council

and lending a hand wherever it’s needed. All the while, she’s been working toward a goal

Trinity East: Approved

of her own: finishing her degree. She put her

When plans for the Trinity East Senior facility

schooling and was just getting back on track

Alliance got to work. Crime statistics in the

education on hold to prioritize her daughter’s when tragedy struck. The day before she was set to accept an Alliance scholarship, she lost everything in a fire.

She showed up anyway.

The Alliance stepped in to help her get back on her feet. With the scholarship in hand

and the support of her community behind

her, Thea is headed back to school. Knowing

in Third Ward hit a funding roadblock, the area had raised concerns among state

leaders, so the Alliance partnered with the

Houston Police Department to build a safety plan. Alliance CEO Jamie Bryant and COO

Neal Rackleff then took that plan on the road, driving to Austin alongside HPD officers and

neighboring Cuney Homes residents to make their case directly to state housing officials.

It worked. Funding was approved, and Trinity East Senior is set to break ground in 2026.

Thea, that’s just the beginning.

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We are not perfect, but we strive to be the best.

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EXCELLENCE

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Alliance staff at Houston Housing Resource & Alliance 2025 Golf Tournament, celebrating 14 years of scholarships for Alliance residents.

Our staff striving to learn and grow through the Nan McKay Executive Leadership Training Program.

Our team serving and training our Residential Councils

Throughout the year, Alliance staff come together in service, celebration and the shared work of supporting residents and communities.

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New certifications earned by some of our team members

Kymberli Jones - Employee of the Year with Jamie

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We are privileged to joyfully serve others.

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GENEROSITY

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Community First: Putting Generosity into Action The Alliance enhances the client experience with giveaways in the lobby and a dedicated kids’ corner.

The Alliance provided Thanksgiving dinners with extras for families hit hard by the federal government shutdown

In October, the Alliance hosted food and resource drives to provide much-needed support for families impacted by the government shutdown.

The Alliance partnered with the Greater Houston Builders Association to give forty families gifts, household necessities and some holiday cheer.

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Opening Doors Through Education In 2025, the Alliance awarded scholarships

to 11 recipients, and it was a family affair.

Two mothers and their sons accepted scholarships together and siblings

were recognized in the same cycle, one

completing law school and the other just beginning as an undergraduate.

What began over a decade ago as support for graduating seniors has grown to meet

residents where they are — parents returning

to school, career rebuilders, trade students

and graduate learners.

“I’m trying to show my siblings that it’s not

too late to go to school,” said scholarship

recipient Tracie Franklin, who is in school for nonprofit management.

2025 CARMEN V. ORTA SCHOLARS Eunice Holmes Tresten Floyd Clineque Shelvin Jeromecia Brantly Nickie Harris Love Tommy Villalva Thalia Villalva Thea McGee Jackson Tracie Franklin Christian Love Angela Harper

The next generation pursuing opportunity through education.

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Thank You To Our Board

Jody Proler

Commissioner | Board Chair

We extend our sincere thanks to the Alliance Board of

Commissioners for your leadership and dedication to our community.

Your commitment to expanding

housing opportunities strengthens Houston and improves the lives of the residents we serve.

Alton Smith

Commissioner | Vice Chair

We also gratefully acknowledge

Cynthia Aceves-Lewis

E.G. Carter

Kristy Kirkendoll

Stephanie Ballard

Commissioner

Commissioner

Mayor John Whitmire for

appointing such a committed and capable group of leaders.

Together, your efforts are moving Houston forward.

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Kenneth C. Li Commissioner

Commissioner

Commissioner

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Behind the scenes with the Alliance staff

OF SERVICE SINCE 1938

alliancehtx.org